Service History 646 | Freds Appliance

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Walton Hills, Ohio 44146

Corina H

Job Details: 02/06/2023

"Replaced the hinge and inner door. Tested, no leaks. Opt test ok"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS4

Near Chagrin Falls, Ohio 44023

Brian M

Job Details: 02/06/2023

Cc no bake Found weak igniter Replaced using truck stock OP Test Ok ; used 1 12400035 (IGNITER) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ02

Near Berea, Ohio 44017

Corina H

Job Details: 02/06/2023

"Replaced the mullion rail and the door switch. When removing the door switch, the insulation was stuck to the door switch causing the connections to get stuck in the insulation. Had to dig the connections out Opt test ok."

We serviced a

ESTATE DRYER

Model TEDX640PQ1

Near Parma Heights, Ohio 44130

Corina H

Job Details: 02/06/2023

"CC that the unit is not spinning. Confirmed found the belt broken. Replaced the dryer repair kit. Found the pulley on the motor is broken. Will need a new motor and wheel. ; ordrng 1 WP694089 (Wheel) and 1 279827 (Motor) and 1 WP8066184 (Pulley), used 1 4392065 (DRYER REPAIR KIT) from stock"

We serviced a

WHIRLPOOL DRYER

Model WHD560CHW2

Near Cleveland, Ohio 44113

Angel

Job Details: 02/06/2023

Cc that unit gives an F9E2 error code. Already had the same issue with this same unit will be ordering the pump assembly to be replaced. ; ordrng 1 W11551760 (Pump assembly)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHV08

Near Cleveland, Ohio 44111

Angel

Job Details: 02/06/2023

Cc that unit had an acetone smell or a chemical smell. Took temperatures and freezer was at 0* and ff section at 37* so I smelled around and found some oranges that were rotten in the crisper drawer so we threw them out and they stated that was the smell opt test ok.

We serviced a

GE REFRIGERATOR

Model GTS21KBXABB

Near Lakewood, Ohio 44107

Angel

Job Details: 02/06/2023

"Cc that unit just keeps running. Verified temps and freezer is at 32* and ff section at 50*. Took off evaporator and unit only has one row of the evaporator with frost and its buildup on the capillary line cant tap system because customer still uses freezer to cool stuff unit will need compressor, evaporator and drier looked up parts and evaporator is discontinued but customer still was not going to fix it would rather use money to buy a new unit ; ordrng 1 WR87X20798 (Compressor) and 1 WR17X12331 (Evaporator) and 1 WR86X10043 (Drier), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KENMORE DISHWASHER

Model 665.15113K215

Near Rocky River, Ohio 44116

Angel

Job Details: 02/06/2023

Cc that unit is not draining. Ran unit and it would not drain took off drain hose from garbage disposal and it was completely clogged up cleaned it up on both ends the garbage disposal and drain test3d unit and drained as should explained to customer that drain is backing up as well that could cause the food buildup there because of not draining correctly at the sinks drain also to make sure to rinse off dishes of any chunks of food as well opt test ok.

We serviced a

WHIRLPOOL RANGE

Model WFG525S0JZ0

Near North Ridgeville, Ohio 44039

Marie V

Job Details: 02/06/2023

Cc that smell gas when turning oven on. Stared unit can smell gas but not too much. Cust said same it was a lot more previously. I had removed bottom drawer. Explain to avoid having metal cooking sheets underneath because current can be going to the wrong place causing the gas to come out . No leaks.at the moment. No strong smell of gas at the moment. Cust will monitor. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS01

Near Avon Lake, Ohio 44012

Angel

Job Details: 02/06/2023

Cc that unit stopped making ice. Tried cycling ice maker and nothing made sure switch was working and it was so i checked voltage on triton board from J-9 to J-10 and its supposed to have 12.7vdc and it had 0 so I unit will need main board still ordering ice maker and ui. ; ordrng 1 W11533213 (Main board) and 1 W11557001 (Ice maker) and 1 W11330486 (Ui)

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Ravenna, Ohio 44266

Brian M

Job Details: 02/06/2023

Giving long drain error But not power going to drain pump Advised on drain pump and control replacement ; ordrng 1 W11399437 (Pump) and 1 W11513246 (Control)

We serviced a

WHIRLPOOL DRYER

Model MDG4000BWW

Near Moreland Hills, Ohio 44022

Joe O

Job Details: 02/06/2023

Installed belt. Tested. Op test ok

We serviced a

WHIRLPOOL RANGE

Model WGG745S0FS05

Near Perry, Ohio 44081

Jason N

Job Details: 02/06/2023

"Cc unit upper oven temperature concern Customer stated that using the upper oven causes foods to cook unevenly or burn on the bottom. Ran temperature test on upper oven to 300 degrees. Temperatures reading 290, 310, 308, 305 and 305. Average temperature is 303.6 degrees. Temperature is within manufacturing standard. Advised customer on using the lower oven for baked goods as rack position and convect bake options are optimal for this type of baking. Unit is working as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Parma Heights, Ohio 44130

Corina H

Job Details: 02/06/2023

CC that the ice clumps together. Advised cust to fill a cup up 3/4 way to allow the ice to drop in the cup or the ice will keep the chute open to cause clumping. Also to toggle from cube and crush to break up the chunks. Opt test ok.

We serviced a

FRIGIDAIRE RANGE

Model LGGF3046TFA

Near Madison, Ohio 44057

Dan

Job Details: 02/06/2023

"Customer complaint that oven is not working, started bake for 350 degrees, bake burner lit, oven heated up to 359 degrees, unit is operating as designed"

We serviced a

MAYTAG WASHER

Model MVW7232HC0

Near Lorain, Ohio 44055

Gabriel P

Job Details: 02/06/2023

"Found latch damage replace,opt test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHW4

Near Lorain, Ohio 44053

Gabriel P

Job Details: 02/06/2023

Replace pump opt test ok

We serviced a

WHIRLPOOL DRYER

Model WGD5010LW0

Near Lorain, Ohio 44053

Gabriel P

Job Details: 02/06/2023

Replace dryer kit advise customer to monitor if he stiil having issue will need two technicians and 2 job count if we come back

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Newbury Township, Ohio 44065

Brian M

Job Details: 02/06/2023

Cc of noise coming from freezer Ran icemaker test harvest Found icemaker to be loud and making noises Needs icemaker ; ordrng 1 W11546935 (Icemaker)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM01

Near Fairview Park, Ohio 44126

Marie V

Job Details: 02/03/2023

"Cc of fresh food section not cooling properly. Confirmed. Temps are 55* in fresh food section. Evaporator is full of frost. Thermistor under ice reading 9.75kohms. S code S16360 for labor. Unit will need drip pan, thermistor and control. ; ordrng 1 W10837236 (Harness) and 1 W11457241 (Pan drip) and 1 W10807590 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS1

Near Strongsville, Ohio 44136

David R

Job Details: 02/03/2023

"Cc F8E4, overfill switch activated. Found water in pan. Cleaned up water. Replaced gasket. Tightened up water line and made sure all hoses secured, good. Asked what detergent customer uses, brand Finish. Ran unit over 30 mins. Checked underneath periodically. No leaks. Unit good. Op Test Ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB329DMBW01

Near Westlake, Ohio 44145

Angel

Job Details: 02/03/2023

"Replaced main board, harness with thermistor and damper made sure to program new board and set temperatures correctly opt test ok."

We serviced a

WHIRLPOOL DRYER

Model WED5100HC1

Near Lorain, Ohio 44052

Gabriel P

Job Details: 02/03/2023

Found not correct Voltage going to unit need electrician

We serviced a

FRIGIDAIRE STACK W/D

Model FLCG7522AW3

Near Westlake, Ohio 44145

Manny

Job Details: 02/03/2023

"Replaced gas valve, ran test good heat , opt test ok"

We serviced a

GE MICROWAVE

Model PSB9120SF1SS

Near Mentor, Ohio 44060

Dan

Job Details: 02/03/2023

"Reset connections to control, op test good"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Strongsville, Ohio 44136

David R

Job Details: 02/03/2023

"Replaced LED, all lights working. Good Unit is good. Op Test Ok"

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW0

Near Westlake, Ohio 44145

Angel

Job Details: 02/03/2023

Cc that unit was making a loud scraping sound. Ran unit could not hear any sounds but looked underneath and found that the cam was stripped a little so i cleaned the gear case shaft off and installed the new cam and belt tested unit by running a drain and spin with some wet towels and spun out as should opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Avon, Ohio 44011

Gabriel P

Job Details: 02/03/2023

Steam all ice and and replace harness and control opt test ok

We serviced a

WHIRLPOOL WASHER

Model MVWP575GW0

Near Cleveland, Ohio 44104

Marie V

Job Details: 02/03/2023

"Cc that the unit is not working or is timing it self out. Ran diag, no error codes. Verify water valves. Cold water is clogged, tested spin, drain and agitaton, pass. Will need new valve. No other issues found. ; ordrng 1 W11205048 (Watwr valve)"

We serviced a

MAYTAG DRYER

Model MDG7600AWQ

Near Painesville, Ohio 44077

Joe O

Job Details: 02/03/2023

Installed igniter. Ran test cycle. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF990SLAM02

Near Chagrin Falls, Ohio 44022

Brian M

Job Details: 02/03/2023

Installed kit Reset unit Advised to watch

We serviced a

FRIGIDAIRE DISHWASHER

Model FFBD2406NS9B

Near Painesville, Ohio 44077

Joe O

Job Details: 02/03/2023

"Cc: leakingCustomer stated the maintenance guys said the dishwasher is constantly leaking, and they left the water on to the unit so water is coming up through the flooring. Found valve leaking from solenoid. Need water valve. ; ordrng 1 807047901 (valve), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Solon, Ohio 44139

Brian M

Job Details: 02/03/2023

Cc unit making noise Found noise drain hose vibration on back of unit Leveled unit OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED2KHAXVS01

Near Cleveland, Ohio 44108

Manny

Job Details: 02/03/2023

"Cc unit not dispensing, verified and unit is dispensing, working as designed. Opt test ok"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Mentor, Ohio 44060

Joe O

Job Details: 02/03/2023

"Cc: wet clothes at end of cycle, violently shakingUnit stuck in drain cycle. Found error code f0e5(off balance). Checked suspension rods. Suspension checks good. Ran auto test. Ran drain and spin. Basket very well balanced. Advised customer on loading and adjusting loads. Op test ok"

We serviced a

AMANA DISHWASHER

Model ADB1500ADS4

Near University Heights, Ohio 44118

Marie V

Job Details: 02/03/2023

"Cc when closing door is hittin one side and is not drying dishes. Rand iag, no error codes. Legs needed to be adjusted on unit, verify temp by the end of diag, over 150* showed cust. Advice to use rinse aid and run hot water before starting unit. Also 1 hour wash does not heats up enough to dry dishes. Will need to use normal and add sani rinse, hi temp options . Op test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near University Heights, Ohio 44118

Marie V

Job Details: 02/03/2023

Cc that the unit is leaking from left side. Verify unit on the sides. They are good. Found seal not sealing all the way at the left top corner. Try adjusting but seal will not sit properly. Unit will need new seal. ; ordrng 1 W11483553 (Gasket)

We serviced a

GE REFRIGERATOR

Model PYE23KSDCSS

Near Bay Village, Ohio 44140

Angel

Job Details: 02/03/2023

Replaced fan kit made sure fan was functioning as should which it was and set the temperature as should opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GX2FHDXVT02

Near Strongsville, Ohio 44136

David R

Job Details: 02/03/2023

"Replaced heater, control, fan, harness. Programmed unit. Good. Reset temps. Give 24hrs to return back to normal temps. Good. Op Test Ok."

We serviced a

KITCHENAID DISHWASHER

Model KDTE204GPS0

Near Richmond Heights, Ohio 44143

Manny

Job Details: 02/03/2023

"Cc unit not working, verified and found code 5-1, for door stuck open and not close within 4 seconds after pressing start, unit is working as designed, opt test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Mentor, Ohio 44060

Joe O

Job Details: 02/03/2023

Installed element. Tested. Op test ok

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS

Near Aurora, Ohio 44202

Brian M

Job Details: 02/03/2023

Cc unit not draining Found drain motor to have glass stick inside Removed and tested OP Test Ok

We serviced a

KITCHENAID RANGE

Model KFGC558JSS01

Near Sheffield Lake, Ohio 44054

Angel

Job Details: 02/03/2023

Cc that right side oven door was not opening. Got it to open door but the latch is bent tried to straighten it but the metal part was not budging so I bent it off so the customer can use it for now till I install a new latch.; ordrng 1 W11029221 (Latch)

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Rocky River, Ohio 44116

Gabriel P

Job Details: 02/03/2023

"Replace panel,opt test ok"

We serviced a

AMANA WASHER

Model NTW4516FW4

Near University Heights, Ohio 44118

Marie V

Job Details: 02/03/2023

Cc that the cold water side of the valve cracked. Confirmed. Replaced water valve. Tested and ran calibration. Op test ok

We serviced a

KITCHENAID RANGE

Model KSGG700ESS6

Near Mentor, Ohio 44060

Dan

Job Details: 02/03/2023

"Installed new inner door glass, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Highland Heights, Ohio 44143

Manny

Job Details: 02/03/2023

"Cc unit not making ; ordrng 1 W10873791 (icemaker) and 1 W11162042 (housing), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

FRIGIDAIRE DISHWASHER

Model FFCD2413US2A

Near Lakewood, Ohio 44107

Gabriel P

Job Details: 02/03/2023

"Unit is filling and pumping water and heating also dispenser open also ran 4 cups test will need pump some time run but sometimes it dont customer will not fix ; ordrng 1 5304519906 (Motor pump) and 1 5304519906 (Pump), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Painesville, Ohio 44077

Dan

Job Details: 02/03/2023

"Customer complaint that unit is not starting, ran diagnostics found f5e1(lid switch fault), f7e9(locked rotor), and f2e1(stuck key) error codes, cleared error codes, started normal wash cycle, lid locked, lid unlocked and display started flashing, ran diagnostics again found f5e1 error again, installed new lid lock, op test good ; used 1 W10810403 (LID LATCH) from stock"

We serviced a

MAYTAG WASHER

Model MVW6230HW1

Near Kent, Ohio 44240

Brian M

Job Details: 02/03/2023

Cc lid wont close Found hinges not allowing lid to shut all the way Needs lid and hinges ; ordrng 1 W11551376 (Hingw) and 1 W11551369 (Hinge) and 1 W11404468 (Lid) and 1 W11220230 (valve)

We serviced a

MAYTAG DBL WALL OVEN

Model MEW9630FZ04

Near Mentor, Ohio 44060

Joe O

Job Details: 02/03/2023

Installed control. Tested. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAB14

Near Brecksville, Ohio 44141

Marie V

Job Details: 02/03/2023

Cc of a vibration noise. Verify all fans and components. All good. Verify behind unit found dye on the bottom. Found condenser line has small hole in it. Followed sealed system steps. Corrected issue. Filled back up with r134a 5.2 oz. Pressure at 0. Op test okNo noises.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Parma Heights, Ohio 44130

Gabriel P

Job Details: 02/03/2023

Pump was not needed the issue is with dispenser but I do not have one in stock ordering control and disperser ; ordrng 1 W10861000 (Dispenser) and 1 W11305308 (Control)

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Shaker Heights, Ohio 44122

David R

Job Details: 02/03/2023

"Cc unit will not go into cycle, stuck on spin. Plugged unit in, heard ratting noise in drain pump. Unplugged unit. Used shop vac. Metal debris came out. Cleared codes, long drain. Ran test diagnostics mode, all components working but drain not pushing water out as much or none at all. Debris could have messed up the motor in general. Will need new drain pump. Customer doesnt want to go ahead with repair; used 1 W10876600 (PUMP-WATER) from stock"

We serviced a

KENMORE RANGE

Model 36275320101

Near Ravenna, Ohio 44266

Brian M

Job Details: 02/03/2023

"Cc no bake and igniters not working Found igniter damaged and burner tube needing replaced All 4 switches are not functioning properly ; ordrng 1 WB16K10035 (burner bake) and 4 WB24K10003 (switch-burner valve)s, used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model WEE750H0HZ2

Near Eastlake, Ohio 44095

Joe O

Job Details: 02/03/2023

Cc: nothing workingUnit in demo mode. Exited demo mode. Unit will not allow to start a bake or broil. Found error code f6e0(oven user interface). Needs uiCustomer showed delivery receipt; ordrng 1 W11335274 (Ui)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Independence, Ohio 44131

Marie V

Job Details: 02/03/2023

Cc that the unit is making ice but it sounds like is doing it but nothing comes out. Tool temps -4* in freezer and 36* in fersh food section ice maker area was also at -2*. Freezer is set to 1 . Found water line frozen. Ran step 19 and took voltage. 120V going to heater. Ran step 45 ice maker filled up with water. Called BJ help me diagnose. If control does not sends voltage to heater while cycling. It will freezer the line and it will prevent from filling. Unit will need control. Cust will call us back.; ordrng 1 W10843055 (Control)

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Bedford Heights, Ohio 44146

David R

Job Details: 02/03/2023

Cc unit not finishing cycle. Found shifter and motor error. Cleared. Found noise in actuator when trying to shift to agitate but unit will spin. Replaced actuator from t/s. Ran diagnostics and calibration. Good. All components working. Op Test Ok. ; used 1 W10913953 (ACTUATOR) from stock

We serviced a

JENN-AIR RANGE

Model n/a

Near Willowick, Ohio 44095

Joe O

Job Details: 02/03/2023

Cc: not heating properlyRan test bake. Unit averaging roughly 10-15 degrees off. Is cycling heat. Unit functioning as designed. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN502ESS02

Near Willoughby Hills, Ohio 44092

Joe O

Job Details: 02/03/2023

Installed led modules. Op test ok

We serviced a

JENN-AIR COOKTOP GAS

Model JGD3430GB00

Near Chagrin Falls, Ohio 44023

Joe O

Job Details: 02/03/2023

Cc: continuously sparkingTested. Could not duplicate issue. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Madison, Ohio 44057

Joe O

Job Details: 02/03/2023

Cc: not workingFound no stored error codes. Ran auto test. Found motor just humming. Needs capacitor. Replaced capacitor. Ran auto test and calibration. Op test ok ; used 1 W11395618 (CAPACITOR) from stock

We serviced a

WHIRLPOOL RANGE

Model WFE515S0EB0

Near Thompson, Ohio 44086

Dan

Job Details: 02/03/2023

"Installed new infinite switches and element, op test good"

We serviced a

WHIRLPOOL RANGE

Model WFG550S0LZ0

Near Geneva, Ohio 44041

Dan

Job Details: 02/03/2023

"Customer complaint that oven is not heating, confirmed, started bake for 350 degrees, burner never lit then control went back to standby, reset control, Op test no good , unit needs new control; ordrng 1 W11548757 (Cntrl)"

We serviced a

MAYTAG WASHER

Model MVW4505MW

Near Mentor, Ohio 44060

Corina H

Job Details: 02/03/2023

"CC that there is water leaking. checked the valves, good. Checked the drain pump, good. Checked for cracks on the tub, good. Opt test ok."

We serviced a

WHIRLPOOL DRYER

Model WGD5050LW0

Near Kirtland, Ohio 44094

Jason N

Job Details: 02/03/2023

"Cc unit making rattling noiseCustomer stated the unit starts to make a rattling noise during the cycle. Ran dryer op test with clothing for 15 minutes, slightly vibration starting when unit was warmed up. Pulled unit apart and checked for loose screws/panels etc. All checked good. Checked motor mount, checked tight. Will try replacing motor and blower wheel. ; ordrng 1 279827 (Motor) and 1 WP694089 (Blower wheel)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS311SDHM08

Near Willoughby, Ohio 44094

Corina H

Job Details: 02/03/2023

"Cust showed pop, sent pic. CC that the u it is not dispensing ice and the rack is not going in properly. Confirmed. Found the bin not sitting properly. Dispensed several cups of ice. The rack was in the wrong place. Put the rack in the correct spot. Opt test ok."

We serviced a

MAYTAG RANGE

Model MGR7700LZ4

Near Eastlake, Ohio 44095

Corina H

Job Details: 02/03/2023

CC that the left side is sticking out father then the right side. Confirmed. Door set properly. Will need new hinges. Did advised cust to try a self clean to have the gasket get compressed. ; ordrng 1 WPW10299224 (Hinge) and 1 WPW10299227 (Hinge) and 2 W10647259 (Hinge receiver)s

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS05

Near Gates Mills, Ohio 44040

Jason N

Job Details: 02/03/2023

Installed new door with new UI controls. Swapped over rest of parts to new door. Op test good. Customer satisfied with appearance.

We serviced a

KITCHENAID MICROWAVE

Model KOCE900HBS02

Near Cleveland, Ohio 44121

Jason N

Job Details: 02/03/2023

"Installed lower oven control. Op test no good, error fault f9e6 still exists. Called WP techline, Derrick, sounds like UI console that was recently replaced is no good. Replace UI console 1 more time. Alternately, customer can call KA consumer line with file number for a resolution saved tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW00

Near Streetsboro, Ohio 44241

Jason N

Job Details: 02/03/2023

"Cc unit not cooling properlyCustomer stated he had a few things go bad in the ff section recently. He turned the temperature control to colder and it seems to be better. Checked frost pattern on evaporator, full frost pattern. Checked condenser coils, fairly clean. Condenser fan is running, compressor is running and not hot. Could not find a cooling issue at this time."

We serviced a

MAYTAG DRYER

Model MEDB755DW2

Near Euclid, Ohio 44117

Corina H

Job Details: 02/03/2023

"CC that the unit will not turn on. Confirmed. Checked voltage at the terminal block, good. Checked the thermal fuse, open. Replaced the fuse from t/s. Opt test ok. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. ; used 1 WP3392519 (THERMAL FUSE) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Euclid, Ohio 44123

Corina H

Job Details: 02/03/2023

"CC that the u it will finish but the done light stays on. Ran diag F5e4 lid not open between cycles. Ran a drain and spin, done light stays on. Will need a new control. ; ordrng 1 W11513246 (Control)"

We serviced a

KENMORE REFRIGERATOR

Model 106.7021241

Near Avon Lake, Ohio 44012

Angel

Job Details: 02/03/2023

Cc that unit is running continuously. When I arrived unit was not running after I opened up the freezer to take temps it kicked on but the temp was at 10* and ff section at 37* unit had good frost pattern compressor was not over heated seals were good and nothing was freezing in the ff section area everything was perfect cant find any issues with refrigerator explained it to Joe opt test ok.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Chagrin Falls, Ohio 44023

Manny

Job Details: 02/03/2023

"Cc unit leaking, verified and Lea from pump&motor, replaced pump motor and gasket, opt test ok"

We serviced a

GE REFRIGERATOR

Model GSH25JSXNss

Near Solon, Ohio 44139

Manny

Job Details: 02/03/2023

"Cc unit wasnt working now it is, verified and unit working properly. Hell call us if issue returns, Opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WFW75HEFW0

Near Maple Heights, Ohio 44137

David R

Job Details: 02/03/2023

"Cc unit not draining, F9E1 code. Cleared codes. Checked drain pump housing. Full of debris. Cleared and cleaned. Cleared gasket holes as well, ran diagnostics. Good. All components working. Good. Op Test Ok."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Ashtabula, Ohio 44004

Dan

Job Details: 02/03/2023

"Customer complaint that unit gets stuck on sensing, ran diagnostics, no error codes found, valves both open, started normal wash cycle, unit filled and advanced to wash cycle, repeated with same results, unit is operating as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Brook Park, Ohio 44142

Marie V

Job Details: 02/03/2023

"Cc of a noise when opening door and a vibration noise when unit kicks in. Confirmed, noise of door, unit needed to be leveled just a little. Also adjusted lines so they dont vibrate against each other. Waites to confirm it was ok. Op test ok"

We serviced a

FRIGIDAIRE DISHWASHER

Model FFCD2413US3A

Near Euclid, Ohio 44123

Corina H

Job Details: 02/03/2023

"Replaced the drain pump, tested no leaks. Opt test ok;"

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Cleveland, Ohio 44125

David R

Job Details: 02/03/2023

"Replaced belt, pulley and gearcase. Cleaned motor and shield. Ran diagnostics, cleared codes. All components working. Ran calibration. Good. Op Test Ok."

We serviced a

MAYTAG DRYER

Model MGDP575GW0

Near North Royalton, Ohio 44133

Gabriel P

Job Details: 02/03/2023

"Need high limit thermal stat,ordering ; ordrng 1 WP3392519 (Thermal fuse) and 1 WP8318268 (Thermal fix) and 1 WP8573713 (Cutoff) and 1 WP3391912 (Thermostat hi limit)"

We serviced a

MAYTAG WASHER

Model MVWC565FW3

Near Strongsville, Ohio 44136

Gabriel P

Job Details: 02/03/2023

"Found gearcase leaking lots of oil ordering parts needed,opt test ok ; ordrng 1 W11454734 (Gearcase) and 1 W10721967 (Cam) and 1 W11481722 (Actuator)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ05

Near Middlefield, Ohio 44062

Jason N

Job Details: 02/03/2023

"Cc unit cooling too much in ff section Ran diagnostics, all thermistors checks back as passed. Damper control is operating and closing properly. Ordering thermistor for FF and Ui control. UI panel is not showing in stock from Marcone, office to contact customer with next service date. ; ordrng 1 W11284720 (UI panel) and 1 W11334745 (Harness)"

We serviced a

MAYTAG WASHER

Model MVWP575GW0

Near Chardon, Ohio 44024

Jason N

Job Details: 02/03/2023

"Installed gearcase, hub and actuator. Ran auto test and calibration. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT134TFDB00

Near Ravenna, Ohio 44266

Brian M

Job Details: 02/03/2023

Cc gasket not sealing Found unit normal Advised on functions

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Geneva, Ohio 44041

Jason N

Job Details: 02/03/2023

"Cc unit water dispense, ice maker and lights stopped working Customer stated several functions stopped working and the lights would not come in when the doors were opened. This lasted several days, then everything started working again. Pulled UI pantry board. Found board shorted and corroded, door full of liquid, wiring/connectors are corroded. Unit will need pantry board and door replaced. Door is not showing in stock from Marcone, office to contact customer with next service date. ; ordrng 1 WPW10769076 (Pantry UI) and 1 W10815668 (Door)"

We serviced a

MAYTAG DRYER

Model MED7230HW2

Near Cleveland, Ohio 44135

Manny

Job Details: 02/03/2023

"Cc unit not heating, verified and no heat, removed terminal block cover to check voltage and L2 shorted to ground, unit needs terminal block and power cord, replaced terminal block and power cord with TS# 279320 and PT500L, ran test no good, checked voltage and from L1 to N 124Vac from L2 to N 8.34Vac and from L2 to L1 no voltage, customer has 2 dryers disconnected the second dryer and plugged in this one and good power and unit heating, advise customer to have an electrician replaced the 3 prong outlet on the wall. Opt test ok; used 1 279320 (BLOCK-TERM), and 1 PT500L (3 PRONG DRYER CORD) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Ashtabula, Ohio 44004

Dan

Job Details: 02/03/2023

"Customer complaint that unit is not making ice, confirmed, installed new ice maker, op test good"

We serviced a

WHIRLPOOL DISHWASHER

Model DU930PWSQ0

Near Jefferson, Ohio 44047

Jason N

Job Details: 02/03/2023

Cc unit not draining. Ran wash cycle then cancel drain out. Unit is not pushing water through drain line. Unit needs drain impeller kit. ; ordrng 1 675806 (Impeller kit)

We serviced a

WHIRLPOOL WASHER

Model WTW4800XQ2

Near Avon Lake, Ohio 44012

Angel

Job Details: 02/03/2023

"Cc that washer is not spinning because her clothes were all wet at the end of the cycle. Ran diagnostics and found error code F0E5 off balance load erased error code ran a auto test and unit passed as should looked underneath the washer as well to make sure everything was good and found the pulley and belt worn out looks like the belt was slipping so I replaced cam and belt tested unit opt test ok.; used 1 WPW10006384 (BELT), and 1 W10721967 (PULLEY) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB9979SKZ0

Near North Ridgeville, Ohio 44039

Angel

Job Details: 02/03/2023

Replaced heater and tested unit to make sure unit was not leaking from somewhere else and it wasnt opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WTW8000DW5

Near North Ridgeville, Ohio 44039

Angel

Job Details: 02/03/2023

Cc that latch is not working. Ran diagnostics and found error code F5E1 for latch replaced latch tested unit opt test ok.; used 1 W10810403 (LID LATCH) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Cleveland, Ohio 44125

David R

Job Details: 02/03/2023

Replaced FZ LED. Tested. Good. All lights working. Op Test Ok.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Madison, Ohio 44057

Dan

Job Details: 02/03/2023

"Customer complaint that unit is not spinning or draining, ran diagnostics found f7e7(motor unable to reach target rpm), f2e1(stuck key), f7e1(basket speed fault) error code, found capacitor open, found gear oil all over under unit, unit needs new capacitor and gearcase; ordrng 1 W11454741 (Gearcase) and 1 W11158830 (Capacitor)"

We serviced a

WHIRLPOOL DRYER

Model WED8000DW4

Near North Ridgeville, Ohio 44039

Angel

Job Details: 02/03/2023

Cc that unit is making a loud rattling sound. Ran unit and can hear the sound so I took apart unit and found that one of the rollers the bearing was coming off unit will need the dryer repair kit. Replaced rollers and idler pulley tested unit opt test ok.; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Elyria, Ohio 44035

Angel

Job Details: 02/03/2023

Replaced drive motor and blower wheel tested unit opt test ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near North Olmsted, Ohio 44070

Marie V

Job Details: 02/02/2023

"Unit bought at costco, took pic of receipt. Is under the second year. Cc that unit is not washing dishes and dissolving detergent. Confirmed. Found motor not running. Will need new pump.; ordrng 1 W11087376 (Pump)"

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Westlake, Ohio 44145

Marie V

Job Details: 02/02/2023

"Cc that the unit is not washing dishes, confirmed. Found motor getting 120v. Replaced from t/s. Op test okNo leaks. ; used 1 W11085683 (PUMP&MOTOR) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Brook Park, Ohio 44142

Marie V

Job Details: 02/02/2023

Cc of squeaking noise. Confirmed. Found noise coming from belt. Replaced belt from t/s and cam. Tested unit. Op test ok; used 1 W11239857 (BELT) from stock

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