Service History 647

We serviced a
KRFF507ESS01 KITCHENAID
Model REFRIGERATOR
Near Brecksville, OH 44141
Dan H
Job Details: 05/31/2018
Customer complaint of condensation on fresh food section ceiling, confirmed, found frost and condensation on ice box seams, unit needs new adapter and ice box seals; ordrng 1 WPW10280988 (gasket) and 1 WPW10320706 (gasket) and 1 WPW10635022 (adapter)
We serviced a
FRIGIDAIRE DRYER GAS
Model AGQ7000ES
Near Cleveland, OH 44123
Jeff M
Job Details: 05/31/2018
The unit was on fire all the plastic in the unit is melted. There is too much damage to fix ;
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Cleveland, OH 44119
Jeff M
Job Details: 05/31/2018
The units rails are broken I took a pic. The unit needs the left n right rail; ordrng 1 W11048934 (RAIL) and 1 W11048936 (RAIL), schdld next appmnt for 6/5 TUE 8-12,
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Mentor, OH 44060
Arthur V
Job Details: 05/31/2018
Replaced sump. Tested. Op test good control not used. Left leak mat ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Wickliffe, OH 44092
Robert A.
Job Details: 05/31/2018
Tapped system, in 20”vac, added r134a, inspected comp area, small leak at drier, checked evap, good, repaired leak, pulled 28”vac w/pump, watched, no change, chaeged 5oz r134a, unit cooling, pressures good, op test ok; used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock, Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KSF26C7XYY04
Near Mentor, OH 44060
Robert A.
Job Details: 05/31/2018
, Found dye on ff evap, repaired section, pulled 28”vac w/pump, watched 15min no change, charged 5.3oz r134a, ran test 4, checked for leaks, good, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMYM05
Near Eastlake, OH 44095
Jeff M
Job Details: 05/31/2018
found more ice in the fill tube. water valve wasn’t opening the all the way may be the cause of the issue; Job Cmpltd,
We serviced a
GE WASHER
Model GTW485ASJ2WS
Near Moreland Hills, OH 44022
Robert A.
Job Details: 05/31/2018
Found unit not draining, ran unit, pump humming, hot to the touch, cleared water from unit, ran drain and spin, spin is good, needs drain pump; ordrng 1 WH23X24178 (DRAIN MOTOR5515), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 6/5 TUE !,
We serviced a
KITCHENAID RANGE
Model KSEG700ESS2
Near Chagrin Falls, OH 44022
Robert A.
Job Details: 05/31/2018
Installed clock and control, op test ok; Job Cmpltd,
We serviced a
KRFF305ESS00 Kitchenaid
Model Refrigerator
Near Moreland Hills, OH 44022
Corina B
Job Details: 05/31/2018
Replaced the parts listed. Optest ok.
We serviced a
MHW3505FW0 MAYTAG
Model WASHER
Near Lorain, OH 44052
Macaulay G.
Job Details: 05/31/2018
Replaced user interface and main control board. Tested OK. Put a mitigation mat underneath of washer.; Job Cmpltd
We serviced a
WED5600XW0 Whirlpool
Model Dryer
Near Newbury Township, OH 44065
Brian M
Job Details: 05/31/2018
Cc of noise and door not latching Found latch hanging up on door bent latch slightly Noise was something in blower housing OP TEST OK
We serviced a
BG21V1W Whirlpool
Model Refrigerator
Near Cleveland, OH 44120
Corey L.
Job Details: 05/31/2018
Customer complaint unit does nothing except turn on lights, confirmed both sections room temp, no fans are running, compressor not running, bench tested compressor, compressor is good, found capacitor failed; ordrng 1 WP65889-4 (capacitor),
We serviced a
WRT518SZFM00 WHIRLPOOL
Model REFRIGERATOR
Near Westlake, OH 44145
Chad P.
Job Details: 05/31/2018
Defrosted evap, replaced fan and replaced control. Steamed and conformed ff door gasket. Op test ok.; Job Cmpltd
We serviced a
795.71072.010 Kenmore
Model Refrigerator
Near Munson Township, OH 44024
Gabriel P
Job Details: 05/31/2018
Cc that unit won’t cool Upon arrival found error ER FF No tech sheet could be found Suspected error to mean fan fault Removed lower freezer drawer and water poured out (garage fridge ) Took rear panel off found ice surrounding fans Steamed unit to remove all ice Put back together fans ran just fine Advised to allow 48 hours for temps to regulate OP TEST OK
We serviced a
KBMC140HSS0 Kitchenaid
Model Microwave
Near Chagrin Falls, OH 44022
Corina B
Job Details: 05/31/2018
Replaced the mag. Optest ok. Will need to order the springs. ordrng 1 WP4452395 (spring 5276) and 1 WP4452396 (spring 5260)
We serviced a
KDTM354DSS3 KITCHENAID
Model DISHWASHER
Near Avon, OH 44011
Macaulay G.
Job Details: 05/31/2018
Replaced both pieces of the drain hose and sump assembly. All tested ok. No leaks. Put mitigation mat under dishwasher.; Job Cmpltd
We serviced a
ABB1922FEW WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44135
Chad P.
Job Details: 05/31/2018
Found unit cooling at this time. Freezer at -5 and ff right around 38. Machine compartment checks good. Cleaned condenser. Advised to use as normal. If issues return please call us back for service
We serviced a
MHW3505FW1 MAYTAG
Model WASHER
Near Westlake, OH 44145
Brian B
Job Details: 05/31/2018
Ran entitlement, verified pop, machine under 1 year warr. Ran diag, f9e1 code, long drain. Removed back and pump trap. Found small clothing in trap. Advised customer. Reassembled, ran test cycle, op test ok. Installed water mat.; Job Cmpltd
We serviced a
WTW7040DW1 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44135
Brian B
Job Details: 05/31/2018
Replaced control and lid lock. Ran calibration and auto test. Op test ok. Machine in basement. No water mat.; Job Cmpltd
We serviced a
WMH53520CS7 Whirlpool
Model Microwave
Near Cleveland, OH 44118
Corey L.
Job Details: 05/31/2018
Installed led control, op test good;
We serviced a
WRF993FIFM00 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44136
Macaulay G.
Job Details: 05/31/2018
Replaced ice maker, Orion board, water valve, and filter house. Purged air from lines. All test ok.; Job Cmpltd
We serviced a
WRV986FDEM00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44112
Chad P.
Job Details: 05/31/2018
Found unit in total no cool. System contaminated with air and moisture. Low side leak. Unit has several several repair tags on the back of it. See photos. Compressor is burning hot. Will require compressor both evaporators and filter drier. Big big job. 5 job count. Requesting 4x Cfc labor. ; ordrng 1 W10779331 (COMPRESSOR) and 1 W11116006 (EVAP) and 1 WPW10143759 (DRIER) and 1 WPW10608485 (EVAP),
We serviced a
WRT311FZDM00 WHIRLPOOL
Model REFRIGERATOR
Near University Heights, OH 44118
Chad P.
Job Details: 05/31/2018
Found diffuser not seating correctly and causing it to sweat. Also bin and control box cracked. Needs all replaced. ; ordrng 1 W10316941 (contrl-box) and 1 W10803530 (BIN) and 1 W11188815 (DIFFUSER )
We serviced a
KUDS35FXSSA KITCHENAID
Model DISHWASHER
Near Westlake, OH 44145
Brian B
Job Details: 05/31/2018
CC that machine not cleaning. Removed pump top. Found chopper broken off and screen clogged up. Will need new chopper. Replaced chopper from surplus stock. Ran test cycle. Op test ok. ; used 1 W10083957V (CHOPPER) Job Cmpltd
We serviced a
WED7990FW0 Whirlpool
Model Dryer
Near Jefferson, OH 44047
Brian M
Job Details: 05/31/2018
Cc that unit takes along time to dry out side the normal dry times Rand Diagnostics no error Temp inside drum is reaching 146 degrees OP TEST OK
We serviced a
11073032101 Kenmore
Model Dryer
Near North Kingsville, OH 44030
Brian M
Job Details: 05/31/2018
Cc that unit will not heat Found thermal fuse open Used thermal fuse from truck stock OP TEST OK ; used 1 WP3390719 (THERMAL FUSE1853)
We serviced a
RCS3614GS1 Whirlpool
Model Range
Near WARRENSVL HTS, OH 44122
Corey L.
Job Details: 05/31/2018
Customer complaint burner not working, found burner unplugged, properly installed burner coil, op test good;
We serviced a
DUL300XTLS0 Whirlpool
Model Dishwasher
Near WARRENSVL HTS, OH 44122
Corey L.
Job Details: 05/31/2018
Customer complaint dishwasher arms not spinning, started quick cycle, unit is leaking from fill hose on unit while filling, unit needs new fill hose, advised customer not to use unit, unit is unable to be removed to replace part due to a 3 inch cast iron drain pipe sticking out of the floor, advised customer to have a contractor see what can be done, ; ordrng 1 8193508 (inlet,water) and 1 WP8269242 (hose-fill),
We serviced a
JDB1100AWB Jenn-Air
Model Dishwasher
Near Novelty, OH 44072
Corina B
Job Details: 05/31/2018
CC that things melted in the dishwater. Found service pointer TDD-0014-B. Checked the outlet black to ground 120 v. White to ground 0 volts. The blender was on bottom rack and the cups were on the top shelf. Both are dishwasher safe. Cust does not want to repair
We serviced a
KITCHENAID RANGE
Model KSEG700ESS2
Near Chagrin Falls, OH 44022
Robert A.
Job Details: 05/31/2018
Installed clock and control, op test ok; Job Cmpltd,
We serviced a
WED7000DW2 WHIRLPOOL
Model DRYER
Near Avon, OH 44011
Brian B
Job Details: 05/30/2018
Found top and front crushed. Also, drum will not turn. Removed top and front-and drum. Found drum bent. Will need new drum, front and top. Called SM, he will request dbl labor as this is a 2 job count job.; ordrng 1 W10757750 (DRUM COMPLETE) and 1 W10806345 (PANEL) and 1 W11222514 (TOP)
We serviced a
JENN-AIR REFRIGERATOR
Model JCB2287KEF
Near Solon, OH 44139
Robert A.
Job Details: 05/30/2018
Recovered refrigerant, replaced comp, drier and evap, pulled 28”vac w/pump, watched, no change, charged 4.8oz r134a, unit cooling, pressures good, op test ok; used 1 TJAF1200 (PROCESS STUB), 1 W10895723 (8/6COUPLING), 1 W10896689 (5/4COUPLER), and 1 WPW10143759 (DRIER) from stock, Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MEDB850WQ0
Near Shaker Heights, OH 44122
Jeff M
Job Details: 05/30/2018
The unit is activating the steam valve in a normal cycle needs a New control ; ordrng 1 WPW10111620 (CONTROL ), schdld next appmnt for 6/5 TUE 8-12,
We serviced a
RTW4516FW ROPER
Model WASHER
Near Brecksville, OH 44141
Chad P.
Job Details: 05/30/2018
Installed parts listed. Op test ok. Placed core on truck for return ; Job Cmpltd
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS20EVMS
Near Beachwood, OH 44122
Jeff M
Job Details: 05/30/2018
Drain was frozen. Installed new part unit op tested good ; used 1 W10619951 (TUBE-DRAIN) from stock, Ref # 1112461791,
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Shaker Heights, OH 44122
Jeff M
Job Details: 05/30/2018
The lock was not working correctly installed new part unit op tested good ; used 1 W10838613 (LATCH) from stock, Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KUDI01ILBL5
Near Parma, OH 44130
Jeff M
Job Details: 05/30/2018
Control heating relay stuck on dispenser latch is broken and chopper blade shaft is broken; ordrng 1 WP8268383 (CHOPPER ) and 1 WP8558129 (DISPENCER ) and 1 WP8564543 (CONTROL ), schdld next appmnt for 6/5 TUE 12-5,
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6FARXXY06
Near North Olmsted, OH 44070
Jeff M
Job Details: 05/30/2018
The ICEMAKER wasn’t working installed new part unit op tested good ; used 1 W10882923 (ICE MAKER ASSY) from stock, Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWC415EW1
Near Brooklyn, OH 44144
Jeff M
Job Details: 05/30/2018
Cust has a 5yr warranty. Explain to the customer if I work in a machine I’m going to have to charge him I told him he needs to call customer service at HH Gregg and or Whirlpool and work out the warranty issue with them; Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW2
Near Cleveland, OH 44109
Jeff M
Job Details: 05/30/2018
The belt broke. Installed new part unit op tested good ; used 1 341241 (BELT) from stock, Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model K55542MAX01
Near Shaker Heights, OH 44120
Jeff M
Job Details: 05/30/2018
he unit will not go though a defrost cycle the heating ele in open ; ordrng 1 WP2000631 (HEATER), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 6/5 TUE 8-12,
We serviced a
WHIRLPOOL DISHWASHER
Model F41513085
Near Perry Township, OH 44077
Jeff M
Job Details: 05/30/2018
The upper adjusters where broken I replaced them with truck stock unit op tested good ; used 1 W10712394 (ADJUSTER (SET OF 2)) from stock, Job Cmpltd,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GLHS65EHQ6
Near Madison Township, OH 44057
Jeff M
Job Details: 05/30/2018
I ordered the wrong part. On the look up under dispenser it’s is part 38 I ordered 38c I have the incorrect part for return ; ordrng 1 241708202 (board-switch), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 6/4 MON 8-12,
We serviced a
KENMORE RANGE ELE
Model 790.99013102
Near Geneva, OH 44041
Arthur V
Job Details: 05/30/2018
Found cust needs both sets of potentiometers and power relay bd. Talked to frank at Frigidaire techline. This is a recalled unit and power bd part number 3162394037kitk is discontinued. Cust to purchase a new unit ; Cllctd
We serviced a
WHIRLPOOL DISHWASHER
Model DU1055XTVS2
Near Mentor, OH 44060
Arthur V
Job Details: 05/30/2018
Found control flashing 7 times. Found heating element open and detergent dispenser door latch broken. Do not move up AV ; ordrng 1 W10518394 (heater) and 1 WPW10224428 (dispenser), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 6/6 WED !,
We serviced a
GE DRYER
Model GLDP280ED0WS
Near Concord Township, OH 44077
Gail V.
Job Details: 05/30/2018
Customer states unit shuts off after 10 min and wont restart until he moves timer knob. Tested with small load of wet towels. Unit ran 10 min on time dry and 15 min on auto dry and never failed. Could not duplicate issue ; Job Cmpltd,
We serviced a
WOC97ES0ES02 WHIRLPOOL
Model MICROWAVE
Near Avon, OH 44011
Brian B
Job Details: 05/30/2018
CC that sometimes micro does not heat. Turntable and light comes on , but not heating. Customer said this happens once or twice. Tested unit about 10 times with cup of water. Worked every time. Customer showed us video of unit when it did not work. He said if he turns off and back on, then it will work, without opening and closing door. Could not duplicate issue. Called whirl TL, 7722109811, he documented call and said to remove panel and check all connections. Pulled oven, checked connections on UI and other boards. Reassembled and tested , op test ok. ; Job Cmpltd
We serviced a
WRF736SDAM10 WHIRLPOOL
Model REFRIGERATOR
Near Concord Township, OH 44077
Dan H
Job Details: 05/30/2018
Installed new control and user interface, op test good ; Job Cmpltd
Near Concord Township, OH 44077
Arthur V
Job Details: 05/30/2018
ADMIRAL WASHER , Found error codes f7e1and f7e7. Needs actuator. Replaced actuator and recalibrated. Op test good ; used 1 WPW10006355 (ACTUATOR) from stock, , Job Cmpltd,
We serviced a
MGDX655DW2 MAYTAG
Model DRYER
Near LaGrange, OH 44050
Macaulay G.
Job Details: 05/30/2018
Replaced timer. Tested ok.; Job Cmpltd
We serviced a
ASD2625KES WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44136
Chad P.
Job Details: 05/30/2018
Found condenser rattling from compressor vibrations. Comp is to hot to touch. Starter checks good. Needs compressor replaced. Cfc tech only. 3 job count. ; ordrng 1 W10160407 (compressor)
We serviced a
KRFF707ESS01 Kitchenaid
Model Refrigerator
Near Parma, OH 44134
Corina B
Job Details: 05/30/2018
CC that the unit is leaking water at the top of the ff. Found a water drip at the water valve. Will need a new water valve and reservoir. Called SM to order parts. ; ordrng 1 8567668 (tie-wire) and 1 W11168758 (RESERVOIR ) and 1 WPW10341329 (water valve assy),
We serviced a
GE MICROWAVE
Model PT970SM4SS
Near Perry, OH 44081
Arthur V
Job Details: 05/30/2018
ound main wire harness faulty. See pics. Needs main wire harness. Could be up to 2 weeks to get part from ge. ; ordrng 1 WB18T10537 (main wire harness), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 6/13
We serviced a
WHIRLPOOL DISHWASHER
Model MDB6601AWS
Near Geneva, OH 44041
Gail V.
Job Details: 05/30/2018
Found unit needs handle w/latch. Customer does not have funds. House us under a trust and customer has only the truste’s address Matt Frascarelli. 2161 valley view Wickliffe Ohio 44092. She will contact case worker to get ahold of trustee DO NOT ORDER UNTIL PAID ; ordrng 1 W10130695 (latch handle (blk)), used 1 SHIPPING
We serviced a
ACR4503SFS1 Amana
Model Range
Near Saybrook Township, OH 44004
Brian M
Job Details: 05/30/2018
Cc that oven burner lid won’t close Found liner between case keeping it from closing Repositioned liner to allow rods to slide into place
We serviced a
WHIRLPOOL WASHER
Model WFW87HEDW0
Near Cleveland, OH 44139
Robert A.
Job Details: 05/30/2018
, Ran diognostics, 1-2 acu faulure, 5-2 door lock failure, checked connections on lock and acu, good, ran diognostic cycle, no errors, started normal wash, after 5 min, unit stopped and unlocked, after a few minuts, tech pressed start, door locked and continued cycle, after 4min unit stopped and unlocked, pressed start, cycle continued, talked w/jr, needs acu and lock; ordrng 1 W11029153 (ACU) and 1 WPW10443885 (LOCK), schdld next appmnt for 6/5 TUE ! [**],
We serviced a
GBS20ESHBRSS GE
Model Refrigerator
Near Cleveland, OH 44111
Corey L.
Job Details: 05/30/2018
Installed new electronic start device, evap has good frost pattern, op test good
We serviced a
KITCHENAID RANGE
Model KSEG700ESS2
Near Chagrin Falls, OH 44022
Robert A.
Job Details: 05/30/2018
Found display blank, unit recieving 220vac, c/b receiving power, reset all connections, and power, ng, needs clock and control; ordrng 1 W11082269 (MRC2) and 1 W11105615 (DISPLAY), schdld next appmnt for 5/30 WED !,
We serviced a
KFIS29PBMS00 Kitchenaid
Model refrigerator
Near Fairview Park, OH 44126
Corey L.
Job Details: 05/30/2018
Customer complaint of water on bottom of ff section and and a loud noise, tested all components via sp W10558426A, no abnormal noises heard, ff evap drain pan frozen, tube is clogged, needs cleared, also found ice build up behind ice maker compartment in ff section, needs new seal via sp W10739305, cleared drain tube and evap tray, cleared water from ff section floor; ordrng 1 W10739629 (gasket 7.16),
We serviced a
WTW5000DW1 Whirlpool
Model Washer
Near Parma, OH 44134
Corina B
Job Details: 05/30/2018
CC that there is oil on the floor and black spots, making a loud noise. Found oil on the ground. Will need a new gearcase, cam, belt and hub. Called Sm to order parts; ordrng 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley) and 1 W11035751 (gearcase) and 1 WPW10006384 (drive belt)
We serviced a
MFI2665XEB5 Maytag
Model Refrigerator
Near North Royalton, OH 44133
Corina B
Job Details: 05/30/2018
CC that the ice maker is not working and there is water leaking from the fz. Found the ice maker is not cycling. Will need a new ice maker. Service pointer W10632338 to change the duck bill with a p trap. Used the ice maker and p trap from t/s. Optest ng. Ice maker is hot to touch. Will need a new ice maker. Called SM to order part; ordrng 1 W10882923 (icemaker) and 1 WPW10498990 (valve-inlt), used 1 W10619951 (TUBE-DRAIN), and 1 W10882923 (ICE MAKER ASSY 9280)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2611LWA
Near Ravenna, OH 44266
Robert A.
Job Details: 05/30/2018
Installed parts, cycled i/m, op test ok; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KSRA25CNSS00
Near Ravenna, OH 44266
Robert A.
Job Details: 05/30/2018
Found cubes catching on ice stripper, needs i/m asm; ordrng 1 2198597 (I/M), schdld next appmnt for 6/5 TUE !,
We serviced a
GTD42EASJ0WW GE
Model DRYER
Near South Amherst, OH 44001
Macaulay G.
Job Details: 05/30/2018
Replaced timer, timer knob, front bearing, duct assembly, and rear bearing. All test ok. Also, lint screen is damaged. Office to order lint screen. Customer will install.; ordrng 1 WE03X23881 (LINT SCREEN)
We serviced a
WRS325SDHW00 WHIRLPOOL
Model REFRIGERATOR
Near Avon Lake, OH 44012
Brian B
Job Details: 05/30/2018
Found machine still not defrosting. Wiring diagram and tech sheet is not correct. This machine does not have a rotary tstat . Called whirl TL, 7722107380. He said tech sheet is for different machine. Placed machine into diag, step 6 and turned on def heater. Heater on at 595 watts. Heater circuit good. This machine has an evap thermister. He said they have had some bad ones Ohmed out thermister. Value is low. Replaced from t/s. Op test ok.; used 1 W10902214 (THERMISTOR) from stock, Job Cmpltd
We serviced a
ET1CHEXVQ01 WHIRLPOOL
Model REFRIGERATOR
Near Mentor, OH 44060
Dan H
Job Details: 05/30/2018
Customer complaint that unit is not cooling properly, fresh food section temperature at 54 degrees, freezer section temperature at 14 degrees, evaporator fan is running, condenser fan and compressor are running, good frost pattern on evaporator, unit needs new thermostat ; ordrng 1 WP2200859 (thermostat)
We serviced a
JENN-AIR COOK TOP
Model JGD8430ADB
Near Auburn Township, OH 44023
Robert A.
Job Details: 05/30/2018
Found screws ordered too short, need burner head screws, unable to get ignitor screw out of burner head, will need all burner heads, talked w/sm Called ab, na, ab to quote; ordrng 2 74007735 (LG BURNER HEAD)s and 1 74007736 (XL BURNER HEAD) and 8 WP3368921 (BURNER HEAD SCREW)s and 1 WP7505P339 (SM BURNER HEAD), schdld next appmnt for 6/13 WED ! [***],
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVMS8
Near Bainbridge, OH 44023
Robert A.
Job Details: 05/30/2018
Cycled i/m, found water dripping from front of i/m, needs i/m, quoted, cust to let us know; used 1 4317943 (ICEMAKER123.59) from stock, Job Cmpltd,
We serviced a
KSC23C8EYY02 KITCHENAID
Model REFRIGERATOR
Near Strongsville, OH 44149
Chad P.
Job Details: 05/30/2018
Found ff evap leaking. Thermistor tarnished and drain tube blocked. Needs evap, drier, Thermistor and drain tube. Cfc tech only. 3 job count. ; ordrng 1 W10316760 (thermistor.) and 1 W10862105 (DRAIN TUBE.) and 1 WPW10143759 (WPW10143759) and 1 WPW10643261 (EVAP)
We serviced a
MEDC215EW1 WHIRLPOOL
Model DRYER
Near South Euclid, OH 44121
Dan H
Job Details: 05/30/2018
Customer complaint that unit is not drying very well, started timed dry cycle, unit is heating, good air flow at back of unit, no air flow at outside vent, found outside vent clogged with lint, removed, op test good ; Job Cmpltd
We serviced a
FRU17B2JW11 Frigidaire
Model Refrigerator
Near Geneva Township, OH 44041
Brian M
Job Details: 05/30/2018
Cc that unit has no cool Found fridge at 60 No frost pattern compressor and fans running Tapped system not in a vac was sitting around 0 added half charge frost pattern returned Used valve from truck stock Has sealed system leak Needs sealed system Customer does not want to repair
We serviced a
WRF560SEYM05 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44108
Dan H
Job Details: 05/30/2018
Customer complaint that unit is not dispensing cold water, fresh food section temperature at 41 degrees, Unit is operating as designed ; Job Cmpltd
We serviced a
WFG540H0ES1 Whirlpool
Model Range
Near Fairview Park, OH 44126
Corey L.
Job Details: 05/30/2018
We serviced a
MEDC215EW1 MAYTAG
Model DRYER
Near Cleveland, OH 44119
Dan H
Job Details: 05/30/2018
Customer complaint that unit is not heating and will not shut off, started timed dry cycle, unit is not heating, unit is not recieving correct power from supply, advised customer that they need an electrician to correct power supply, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd
We serviced a
KRFC704FPS00 Kitchenaid
Model Refrigerator
Near North Royalton, OH 44133
Corina B
Job Details: 05/30/2018
CC that the ff is not cooling and there is frost on the back of unit. Found service pointer W11033419B. To check control series is 400. Needs to be 700. Will need a new control and evap cover. Called SM to order parts.; ordrng 1 W10789113 (cntrl-elec) and 1 W11167902 (EVAP COVER),
We serviced a
MVWC565FW1 MAYTAG
Model WASHER
Near Cleveland, OH 44114
Dan H
Job Details: 05/30/2018
Customer complaint of grease spots on clothes, no grease found in basket or underneath unit, ran diagnostics no error codes found, all components are working, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent ; Job Cmpltd
We serviced a
NED4655EW1 AMANA
Model DRYER
Near Lorain, OH 44052
Macaulay G.
Job Details: 05/30/2018
Unit does not have correct power in order to operate. L1 or L2 is open. Not receiving full 240 vac between L1 and L2. Need an electrician.; Job Cmpltd
We serviced a
ASI2575FRW00 AMANA
Model REFRIGERATOR
Near Lorain, OH 44052
Macaulay G.
Job Details: 05/30/2018
Found door switch was frozen. Defrosted switch and greased to keep moisture off of switch. Tested ok. Put mitigation mat under refrigerator.; Job Cmpltd
We serviced a
MEDB725BW0 MAYTAG
Model DRYER
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 05/30/2018
Found hot air intake vibrating while unit heats. Removed rear cover. All screws are tight. Appears intake has warped and no longer sitting flush with the rear bulk head. Needs intake replaced. ; ordrng 1 8544730 (duct-air)
We serviced a
WTW4816FW2 WHIRLPOOL
Model WASHER
Near Avon Lake, OH 44012
Brian B
Job Details: 05/30/2018
CC that lid lock keeps locking and unlocking. Ran test cycle. Lid lock keeps chattering. Replaced from t/s. Ran calibration and auto test. Op test ok. No water mat, machine in basement.; used 1 W10838613 (LATCH)
We serviced a
MEDX655DW1 WHIRLPOOL
Model DRYER
Near Avon Lake, OH 44012
Brian B
Job Details: 05/30/2018
Replaced timer. Ran test cycle. Op test ok.; Job Cmpltd
We serviced a
106.58179703 Kenmore
Model Refrigerator
Near Madison, OH 44057
Brian M
Job Details: 05/30/2018
Cc that unit keeps tripping breakerDisconnected compressor unit still tripped breaker upon starting Ran extension cord to unit and a non gfi outlet Unit runs and does not kick off Possibly bad gfi outlet or control board is faulty Estimate only ; Job Cmpltd
We serviced a
MGDC215EW2 Maytag
Model Dryer
Near Rocky River, OH 44116
Corey L.
Job Details: 05/30/2018
Customer complaint dryer not drying all the way, customer had just finished a load of sheets and towels, load was dry, but way too big of a load, advised customer that load size for the washer is 6-7 bath towels approximately half way up the basket this will allow washer to better spin out the load, started dryer on timed dry high heat, unit is heating, vent to outside is good, unit is operating as designed; Job Cmpltd,
We serviced a
WDT720PADM2 Whirlpool
Model Dishwasher
Near North Royalton, OH 44133
Corina B
Job Details: 05/30/2018
CC that the unit is leaking from the front. Door seal, good. Removed front panel started a normal cycle, let the dw run for 30 minutes. Unit started to leak. Found a lot of soap bubbles in the bottom of the dw. Advised cust to use less detergent or a different detergent. Unit is not leaning forward, spray arms are good. Optest ok;
We serviced a
WDT780SAEM2 Whirlpool
Model Dishwasher
Near Cleveland, OH 44107
Corey L.
Job Details: 05/30/2018
Customer complaint upper rack fell off, found upper rack wheels out of the track, stopper on right side fell off track, manipulated track to have a tighter connection on stop, stop is now wiggles less, op test good; Job Cmpltd
We serviced a
MVWX655DW1 Maytag
Model Washer
Near Broadview Heights, OH 44147
Corina B
Job Details: 05/30/2018
CC that the unit does not spin clothes. Cust is not using HE detergent. Advised cust to use HE detergent and 1-2 tablespoons of HE detergent. Ran a rinse and spin with towels. Spun out. Optest ok
We serviced a
WDF520PADM7 WHIRLPOOL
Model DISHWASHER
Near WILOUGHBY HLS, OH 44092
Dan H
Job Details: 05/30/2018
Customer complaint that control panel is cracked and upper spray arm is broken, confirmed, unit needs new user interface(ss) and upper spray arm assembly ; ordrng 1 WPW10317197 (upper spray arm) and 1 WPW10340683 (manifold) and 1 WPW10733627 (console)
We serviced a
MVWC425BW0 MAYTAG
Model WASHER
Near Lorain, OH 44052
Macaulay G.
Job Details: 05/30/2018
Bearings in gear case are grinding. Office to order gear case. Put mitigation mat under washer. Washer is on pallets to protect from water.; ordrng 1 W11035747 (gearcase)
We serviced a
MHWE950WW01 MAYTAG
Model WASHER
Near Sheffield, OH 44054
Macaulay G.
Job Details: 05/30/2018
Found foreign material in drain boot between pump and tub. Removed material. Tested ok. Drained properly.; Job Cmpltd
We serviced a
MVWX655DW0 MAYTAG
Model WASHER
Near North Ridgeville, OH 44039
Chad P.
Job Details: 05/30/2018
Found lid lock failed. Needs latch assy replaced. Replaced latch. Ran calibration and service mode. Op test ok. ; used 1 W10404050 (LATCH) from stock, Job Cmpltd
We serviced a
WRF767SDEM01 WHIRLPOOL
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Chad P.
Job Details: 05/30/2018
Arrived to find unit has fully recovered at this time. Likely a frozen control. Cust now has thermometer in the ff section. Advised to monitor temps. Any issues contact lowes back for service. Op test ok. ; Job Cmpltd
We serviced a
KDFE104DWH5 KITCHENAID
Model DISHWASHER
Near Bay Village, OH 44140
Brian B
Job Details: 05/30/2018
Found filter stuck on screen. Customer could not remove. Removed and reinstalled filter several times to loosen up. Advised customer on proper operation. Op test ok.; Job Cmpltd
We serviced a
WDF330PAHW0 WHIRLPOOL
Model DISHWASHER
Near Bay Village, OH 44140
Brian B
Job Details: 05/30/2018
CC of leaking under machine. Found drain hose leaking due to clamp being overtightened during install. End of hose was collapsed. Cut off bad section of hose and reconnected . Also, elevated drain hose under sink. Also, lubricated friction pads. Ran test cycle. Op test ok. ; Job Cmpltd
We serviced a
GSC25C4EYY03 WHIRLPOOL
Model REFRIGERATOR
Near Willowick, OH 44095
Dan H
Job Details: 05/30/2018
Installed new air damper, op test good ; Job Cmpltd
We serviced a
KBFS25EWMS5 KITCHENAID
Model REFRIGERATOR
Near Willowick, OH 44095
Dan H
Job Details: 05/30/2018
Customer complaint that deli tray is broken, found pantry lid mount broken, unit needs new left side deli track; ordrng 1 W10874836 (endcap)
We serviced a
KGRS505XSS02 KITCHENAID
Model RANGE
Near Willowick, OH 44095
Dan H
Job Details: 05/30/2018
Customer complaint that burner is not working, confirmed, left rear burner valve is seized, unit needs new burner valve; ordrng 1 WPW10206287 (valve-brnr)
We serviced a
KUDE48FXSS1 KITCHENAID
Model DISHWASHER
Near Willowick, OH 44095
Dan H
Job Details: 05/30/2018
Customer complaint that unit is leaking into sink cabinet, no leaks coming from dishwasher, customer has pieces of plumbing under sink missing, advised customer that they need a plumber to replace pipes and not to run unit unit pipes are replaced, unit is operating as designed
We serviced a
WTW7300DW1 Whirlpool
Model Washer
Near University Heights, OH 44118
Corey L.
Job Details: 05/30/2018
Customer complaint of ofb on display and still getting white residue, explained ofb is an off balance load, ran diagnostics found f0e5 off balance load, suspension is good, unit is operating as designed ; Job Cmpltd,
We serviced a
KRMF706ESS01 KITCHENAID
Model REFRIGERATOR
Near Kirtland, OH 44094
Dan H
Job Details: 05/30/2018
Customer complaint of frost build up in freezer section, found upper left side of seal on freezer section door not sealing to cabinet, applied petroleum jelly to seal to help it stick to cabinet , op test good ; Job Cmpltd