Service History 649

We serviced a
MVWX500XW0 MAYTAG
Model WASHER
Near Elyria, OH 44035
Macaulay G.
Job Details: 03/14/2018
Bearings in gear case are grinding. Customer does not want to repair
We serviced a
MDBTT53AWW2 MAYTAG
Model DISHWASHER
Near Parma, OH 44134
Corina B
Job Details: 03/14/2018
Replaced the gasket. Ran dw for 10 minutes, no leaks. Optest ok. ; Job Cmpltd
We serviced a
ASI2575GRB00 AMANA
Model REFRIGERATOR
Near Cleveland, OH 44119
Corey L.
Job Details: 03/14/2018
Customer complaint unit is dispensing warm water, confirmed first cup cold then warm water only, water valve was connected to cold water line that is located above furnace duct causing pipe to heat up water in that area, advised customer to have valve moved a couple feet down to a “cold to the touch” water line to resolve this issue, had the customer feel both the warm pipe where valve is currently installed, and the cool pipe where it should be relocated; Job Cmpltd
We serviced a
MEDB855DC4 MAYTAG
Model DRYER
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 03/14/2018
Replaced blower wheel. Tested ok.; Job Cmpltd
We serviced a
AFI2539ERM01 AMANA
Model REFRIGERATOR
Near Berea, OH 44017
Chad P.
Job Details: 03/14/2018
Found fill tube backed up after filter replaced. Defrosted fill tube. No dripping. Advised to allow 24 hrs for basket to fill. ; Job Cmpltd
We serviced a
JS48PPDBDA JENN-AIR
Model REFRIGERATOR
Near Westlake, OH 44145
Dan H
Job Details: 03/14/2018
, Installed new controls, op test good ; Job Cmpltd
We serviced a
WRF555SDFZ02 WHIRLPOOL
Model REFRIGERATOR
Near Brooklyn Heights, OH 44131
Corina B
Job Details: 03/14/2018
Replaced parts listed. Brought core back for return. Optest ng. Checked the control for DC power from the WH/VT and rd/bl 0dc. Will need a new control. Called SM to order part. ; ordrng 1 W11035752 (CONTROL), schdld next appmnt for 3/20 TUE
We serviced a
ED5LVAXWQ00 WHIRLPOOL
Model REFRIGERATOR
Near Euclid, OH 44132
Corey L.
Job Details: 03/14/2018
Customer complaint unit is freezing orange juice, temps were -5 frz and 35 ff, settings were above recommended, customer stated he turned up temps because food was too warm, damper is working, explained that “recommended” is the usual setting but everyone’s habits are different and temps may need to be adjusted accordingly to achieve desired cooling; Job Cmpltd
We serviced a
WED7500VW2 WHIRLPOOL
Model DRYER
Near Wickliffe, OH 44092
Corey L.
Job Details: 03/14/2018
Customer complaint unit is not heating, found only half of element is working, unit needs new heating element; ordrng 1 WP8182528 (element), schdld next appmnt for 3/20 TUE
We serviced a
ST14CKXSQ01 WHIRLPOOL
Model REFRIGERATOR
Near Rocky River, OH 44116
Dan H
Job Details: 03/14/2018
Customer complaint that fresh food section is not cooling, fresh food section temperature at 56 degrees, freezer section temperature at 9 degrees, found air channels to fresh food section frozen over due to evaporator drain tube clog, cleared air channels and evaporator drain tube, op test good ; Job Cmpltd
We serviced a
KDFE104DSS5 KITCHENAID
Model DISHWASHER
Near Cleveland, OH 44135
Dan H
Job Details: 03/14/2018
Customer complaint that plastic piece fell off of rack, confirmed, no damage, reinstalled, op test good ; Job Cmpltd
We serviced a
MVWC565FW1 MAYTAG
Model WASHER
Near Olmsted Falls, OH 44138
Macaulay G.
Job Details: 03/14/2018
Noise in agitation. Pulled agitator and found coins underneath. Removed coins. Tested ok.; Job Cmpltd
We serviced a
MVWC565FW0 MAYTAG
Model WASHER
Near Olmsted Falls, OH 44138
Macaulay G.
Job Details: 03/14/2018
Noise is primarily during rinse cycle. Found no obvious causes of grinding noise. Checked for damage to cam and sliders but looked ok. Office to order cam and hub assemblies.; ordrng 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley), schdld next appmnt for 3/21 WED
We serviced a
ED2SHEXXQ00 WHIRLPOOL
Model REFRIGERATOR
Near Middleburg Heights, OH 44130
Chad P.
Job Details: 03/14/2018
Found switch mounting bracket for dispenser broke. Needs replaced. Cust also wants filter replaced. ; ordrng 1 EDR3RXD1 (FILTER.) and 1 WP2180226 (BRACKET.), schdld next appmnt for 3/30 FRI
We serviced a
WFG515S0EW1 WHIRLPOOL
Model RANGE
Near Brook Park, OH 44142
Chad P.
Job Details: 03/14/2018
Found cooktop,bake and broil all working at this time. Temp tested unit at 350f. Temps check good. Advised to use as normal. Op test ok. ; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM13
Near Eastlake, OH 44095
Brian B
Job Details: 03/14/2018
Checked temps. 0 frz, 38 ff, 2 icebox.. temps are correct but still not making any ice. Ran diag, step 56, Icemaker error codes. E2 error, lost home position. Ran step 57, harvest cycle. Icemaker not running. Ran step 59, I/m motor. Motor not running. Will need new I/m. Office to decide if Cust will be credited for main board as this was probably not needed. No further charge at this time. Office to call customer to r/s and to give time frame and decide if he will be credited for main board.; ordrng 1 WPW10764668 (ICEMAKER),
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGUB2642LF3
Near Roaming Shores, OH 44084
Jeff M
Job Details: 03/14/2018
I read diagnose the fridge. The unit has a syef which is a evaporator fan circuit error. Unfortunately I’ve already replace the evaporator fan. The connections from the main control for the fan are good. The control is sending power the fan is directly plugged into the main control the main control is needed to correct issue. ; ordrng 1
We serviced a
KITCHENAID RANGE
Model KDRP467KSS0
Near Madison, OH 44057
Jeff M
Job Details: 03/14/2018
, I try to install these parts unfortunately I need a second set of hands this is a two-man job; schdld next appmnt for 3/19 MON 8-12 [***],
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS36FTX00
Near Chardon, OH 44024
Robert A.
Job Details: 03/14/2018
Installed control asm, op test ok; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KTRC22KVSS00
Near Novelty, OH 44072
Robert A.
Job Details: 03/14/2018
Found evap drain frozen, cleared, reset end of drain, op test ok; , Job Cmpltd,
We serviced a
WRF989SDAM00 WHIRLPOOL
Model REFRIGERATOR
Near Auburn Township, OH 44023
Corina B
Job Details: 03/14/2018
Replaced the parts listed. Optest ok. ; Job Cmpltd
We serviced a
GS5DHAXVQ00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland Heights, OH 44118
Corey L.
Job Details: 03/14/2018
Customer complaint unit is leaking on bottom, found evap drain frozen over, drain tube was clogged with dust and debris, cleared debris and ice; Job Cmpltd
We serviced a
KRMF706ESS00 KITCHENAID
Model REFRIGERATOR
Near Strongsville, OH 44149
Macaulay G.
Job Details: 03/14/2018
Customer had accidentally turned off the refrigerator. Showed how to turn back on and showed what food would not be good after being warm for extensive periods of time. Unit tested ok.; Job Cmpltd
We serviced a
KENMORE DISHWASHER
Model 665.13839K60
Near Avon Lake, OH 44012
Brian B
Job Details: 03/13/2018
CC that dishwasher is leaking. Found water valve leaking. Office to order. Cust paid part and labor. Sc waived per office. Cust needs pm appt if poss.; ordrng 1 W10648041 (valve-inlt 6089), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 3/15 THU
We serviced a
WHIRLPOOL RANGE
Model MER6555AAB
Near Avon Lake, OH 44012
Brian B
Job Details: 03/13/2018
Replaced switch. Customer is paid in full. Op test ok.; Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model MGD6000XW0
Near Avon Lake, OH 44012
Brian B
Job Details: 03/13/2018
, Machine making squealing noises. Found worn idler pulley and rear drum rollers. Replaced from t/s. Ran test cycle. Op test ok.; used 1 279640 (PULLEY-IDLER 2110), and 2 WPW10314173 (SUPPORT ROLLER 1658) from stock, , Job Cmpltd,
We serviced a
KITCHENAID RANGE
Model KDRP467KSS0
Near Madison, OH 44057
Jeff M
Job Details: 03/13/2018
, I try to install these parts unfortunately I need a second set of hands this is a two-man job; schdld next appmnt for 3/19 MON 8-12 [***], s
We serviced a
WHIRLPOOL WASHER
Model MVWX600XW0
Near Gates Mills, OH 44040
Jeff M
Job Details: 03/13/2018
he bearings in the transmission are failing estimate only; ordrng 1 W11132267 (GEARCASE ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Monroe Township, OH 44030
Arthur V
Job Details: 03/13/2018
Found water valve broken. Replaced with truck stock. Op test good ; used 1 W11038711 (VALVE) from stock, Job Cmpltd
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Mentor, OH 44060
Arthur V
Job Details: 03/13/2018
Upon arrival found unit compressor running but no cool. Installed bullet valve unit in a vacume. Added r134a. Unit started to cool. Needs drier filter and rear access panel Needs sealed systems technician Extra time ; ordrng 1 WPW10143759 (drier-uv) and 1 WPW10577369 (cover-back), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock, schdld next appmnt for 3/20 TUE
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS00
Near Hiram, OH 44234
Robert A.
Job Details: 03/13/2018
Found drier seam leaking, recovered refrigerant, replaced drier, pulled 28”vac w/pump, watched, good, charged 5.5oz r134a, unit cooling, op test ok; used 1 W10896689 (5/4COUPLER), and 1 WPW10143759 (DRIER) from stock, Job Cmpltd,
We serviced a
KDTE104ESS2 KITCHENAID
Model DISHWASHER
Near Cleveland Heights, OH 44118
Corey L.
Job Details: 03/13/2018
Customer complaint unit is washing poorly and door seal is off, door seal is good customer has not experienced leaking, filter was not on appropriately and was non functional, found spray arms full of debris, found glass in drain pump, unit will need upper and lower spray arms; ordrng 1 W11101428 (arm-spray) and 1 WPW10448645 (arm-spray), schdld next appmnt for 3/20 TUE
We serviced a
KRFC704FBS00 KITCHENAID
Model REFRIGERATOR
Near Aurora, OH 44202
Corina B
Job Details: 03/13/2018
Replaced the ice door and the im. Optest ok. The UI is not sitting properly. Will need a new trim and shield. Called SM to order parts ; ordrng 1 W10792135 (SHIELD) and 1 WPW10402180 (trim), schdld next appmnt for 3/19 MON
We serviced a
WGD7300DW1 WHIRLPOOL
Model DRYER
Near Warrensville Heights, OH 44128
Dan H
Job Details: 03/13/2018
Installed new back panel, op test good ; Job Cmpltd
We serviced a
WRF989SDAB00 WHIRLPOOL
Model REFRIGERATOR
Near Westlake, OH 44145
Dan H
Job Details: 03/13/2018
Recovered refrigerant, installed compressor , evaporator,and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 5.5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 TJAF1200, 1 W10890087, 1 W10890099, 1 W10890117, 1 W10890121, and 1 W10890131 from stock, Job Cmpltd
We serviced a
WRX988SIBM03 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44121
Corey L.
Job Details: 03/13/2018
Replaced control, op test good; Job Cmpltd
We serviced a
WTW8500DC2 WHIRLPOOL
Model WASHER
Near LaGrange, OH 44050
Macaulay G.
Job Details: 03/13/2018
Replaced clutch and gear case. Ran calibration and tested ok. Passed all tests.; Job Cmpltd
We serviced a
WDT720PADM2 WHIRLPOOL
Model DISHWASHER
Near Walton Hills, OH 44146
Corina B
Job Details: 03/13/2018
CC that the unit does not drain. Checked drain pump, clear. Drain pump has 120v. Pulled the unit out, drain hose is clear. Checked the garbage disposal, hole is knocked out. Replaced the drain pump, Optest ng. Will need a new pump and motor and drain hoses. Called SM to order parts ; ordrng 1 8269144A (drain hose) and 1 WPW10545278 (hose-drain) and 1 WPW10671941 (pump&motor), used 1 W10876537 (DRAIN PUMP) from stock, schdld next appmnt for 3/21 WED
We serviced a
MVWB765FW0 MAYTAG
Model WASHER
Near East Cleveland, OH 44112
Corey L.
Job Details: 03/13/2018
Installed lid lock, op test good; Job Cmpltd
We serviced a
WFC150M0EW1 WHIRLPOOL
Model RANGE
Near Lorain, OH 44053
Macaulay G.
Job Details: 03/13/2018
Front glass broken, support bracket bent, and trim broken. Office to order trim, glass, and bracket.; ordrng 1 WP8523172 (trim-door) and 1 WPW10409945 (glass-door) and 1 WPW10544179 (brkt-suprt), schdld next appmnt for 3/21 WED
We serviced a
WED8500DC4 WHIRLPOOL
Model DRYER
Near Lorain, OH 44053
Macaulay G.
Job Details: 03/13/2018
Plugged in and tested. Heated and functioned ok. Work completed. ; Job Cmpltd
We serviced a
MAYTAG WASHER
Model PAVT234AWW
Near Westlake, OH 44145
Brian B
Job Details: 03/13/2018
CC of water leaking out of bottom. Removed front, found tub to pump hose had come off of tub. Reinstalled hose and clamp. Ran test cycle. All functions normal. No other leaks. Op test ok.; Job Cmpltd,
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDE3
Near North Olmsted, OH 44070
Brian B
Job Details: 03/13/2018
, Replaced upper rinse arm and retainer. Ran test cycle. Op test ok. ; Job Cmpltd,
We serviced a
WHIRLPOOL FREEZER UPRIGHT
Model WRT311FZDW00
Near Cleveland, OH 44135
Brian B
Job Details: 03/13/2018
Ohmed out compressor windings to verify diag. Both windings open. Tapped system to remove Freon. No Freon in system. Removed compressor and poured some oil into a glass. Oil is burnt and contaminated with burned winding particles. Tried to push som Freon through suction line and evap through cap tube. Cap tube is restricted. Called whirl TL, JK, 7721489414. He said declared machine unrepairable. Whirl will contact Cust about replacement.; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model MVWX600XW0
Near Gates Mills, OH 44040
Jeff M
Job Details: 03/13/2018
The bearings in the transmission are failing estimate only; ordrng 1 W11132267 (GEARCASE ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS6NBEXRQ00
Near Mayfield Heights, OH 44124
Jeff M
Job Details: 03/13/2018
The water lines are cracked. The lines need replaced ; ordrng 1 WP2256096 (WATER LINE ) and 1 WPW10296832 (WATER LINE ), schdld next appmnt for 3/20 TUE 12-5,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF992FIFM00
Near Cleveland, OH 44114
Jeff M
Job Details: 03/13/2018
The unit was not dispensing water I unplugged the fridge plugged back in unit tested good; Cllctd $97.15 CC Ref # 1019756817, Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model KDPE234GPS0
Near Cleveland, OH 44118
Jeff M
Job Details: 03/13/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
KITCHENAID RANGE
Model KFGD500ESS01
Near Cleveland, OH 44118
Jeff M
Job Details: 03/13/2018
Installed new part unit op tested failed. Installed new part did not work I found that the main control directly supplies power to the safety valve the control need to replace the controls on the five year extended warranty through the manufacture. Customer wants refund for the safety gas valve because it was not needed; ordrng 1 W10877013 (CONTROL ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 3/20 TUE 12-5,
We serviced a
KITCHENAID RANGE
Model KSGG700ESS0
Near South Euclid, OH 44121
Jeff M
Job Details: 03/13/2018
The door vent has a thin clear coat on it and it is peeling. Needs to be replaced ; ordrng 1 W11025120 (VENT SCOOP), schdld next appmnt for 3/20 TUE 8
We serviced a
KITCHENAID DISHWASHER
Model KUDIO2CRBS2
Near Richmond Heights, OH 44143
Arthur V
Job Details: 03/13/2018
Replaced dispenser. Need to order all top mounts for rack ; ordrng 2 WP8268655 (wheel)s, schdld next appmnt for 3/20 TUE !,
We serviced a
RANGE WHIRLPOOL
Model GGG390LXS05
Near Richmond Heights, OH 44143
Arthur V
Job Details: 03/13/2018
, Replaced manifold assy. Op test good. Unit had 2 broken knobs. Needs another knob sent directly to customer for him to install ; ordrng 1 WPW10415451 (KNOB),
We serviced a
KITCHENAID DISHWASHER
Model KDTE404DSS0
Near MENTOR ON THE, OH 44060
Arthur V
Job Details: 03/13/2018
Upon arrival no parts. Cust never recieved parts. Have to reorder ; ordrng 1 W10866116 (cntrl-elec), schdld next appmnt for 3/20 TUE !,
We serviced a
WHIRLPOOL WASHER
Model WFW87HEDC
Near Perry, OH 44081
Arthur V
Job Details: 03/13/2018
Found pump just humming. Nothing obstructed. Needs drain pump. ; ordrng 1 WPW10605427 (pump-water4577), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 3/20 TUE !,
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBWH00
Near Rootstown Township, OH 44272
Robert A.
Job Details: 03/13/2018
Installed auger motor, op test ok; Job Cmpltd,
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Brimfield Township, OH 44240
Robert A.
Job Details: 03/13/2018
Found valve cracked Ofr 2500001796; ordrng 1 W11038696 (WATER VALVE), schdld next appmnt for 3/20 TUE !,
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS1
Near Aurora, OH 44202
Robert A.
Job Details: 03/13/2018
Installed ui, op test ok; Job Cmpltd,
We serviced a
MVWX700XL2 MAYTAG
Model WASHER
Near Cleveland, OH 44111
Dan H
Job Details: 03/13/2018
Installed new control, op test good ; Job Cmpltd
We serviced a
WFG505M0BS3 WHIRLPOOL
Model RANGE
Near Lorain, OH 44052
Macaulay G.
Job Details: 03/13/2018
Replaced door glass. Customer happy with results.; Job Cmpltd
We serviced a
WRX735SDHZ00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44108
Corey L.
Job Details: 03/13/2018
Installed ice maker, op test good ; Job Cmpltd
We serviced a
WDF520PADM5 WHIRLPOOL
Model DISHWASHER
Near Maple Heights, OH 44137
Corina B
Job Details: 03/13/2018
CC that unit does not come on. Checked the control 0volts. Checked at the thermal block, 0 volts. Re-set the breaker, no good. Will need a electrician. Optest ok. . Job Cmpltd
We serviced a
TH34465920 FRIGIDIAIRE
Model DISHWASHER
Near Cleveland, OH 44104
Corey L.
Job Details: 03/13/2018
Customer complaint unit will not turn on, started normal cycle, unit filled and sprayed, found spray arm melted, maintenance had extra spray arm, customer had put unit into key lock mode, but has since figured it out; Job Cmpltd
We serviced a
KRFF507ESS01 KITCHENAID
Model REFRIGERATOR
Near Shaker Heights, OH 44120
Dan H
Job Details: 03/13/2018
Installed new valve, op test no good , still leaking at valve reservoir connection, unit needs new reservoir and water line; ordrng 1 W10394073 (tube-water) and 1 W11168758 (TANK), schdld next appmnt for 3/30 FRI
We serviced a
MVWC555DW0 MAYTAG
Model WASHER
Near Cleveland, OH 44104
Corey L.
Job Details: 03/13/2018
Customer complaint unit is operating, unit reads sensing when reset, upon cancel unit does nothing, will not let me in diagnostics, unit is receiving 120vac, control has proper dc volts, unit needs control; ordrng 1 W10685236 (cntrl-elec 142.15), schdld next appmnt for 3/20 TUE
We serviced a
WDT750SAHZ0 WHIRLPOOL
Model DISHWASHER
Near Seven Hills, OH 44131
Corina B
Job Details: 03/13/2018
Replaced the stop. The adjuster were never ship, did not need them. Optest ok. ; Job Cmpltd
We serviced a
JXD7036YS3 JENN-AIR
Model HOOD DOWN DRAFT
Near Westlake, OH 44145
Macaulay G.
Job Details: 03/13/2018
Motor not allowing vent to go up completely. Office to order motor. ; ordrng 1 WPW10398274 (motor)
We serviced a
KUDC10FXSS6 KITCHENAID
Model DISHWASHER
Near Westlake, OH 44145
Macaulay G.
Job Details: 03/13/2018
Installed new control, user interface now getting voltage but is not responsive. User interface also needs replaced. Office to order user interface.; ordrng 1 WPW10481130 (panel-cntl), schdld next appmnt for 3/20 TUE
We serviced a
RTW4516FW2 ROPER
Model WASHER
Near Maple Heights, OH 44137
Corina B
Job Details: 03/13/2018
Replaced the water VAVLE. Optest ok. ; Job Cmpltd
We serviced a
REX4634KQ1 ROPER
Model DRYER
Near University Heights, OH 44118
Corey L.
Job Details: 03/13/2018
Customer complaint unit is very hot to the touch, Thermal cutoff was missing and wires were jumped together causing the element to stay on with out cycling throughout a dry cycle; used 1 279816 (CUTOFF) from stock, Job Cmpltd
We serviced a
WED4815EW1 WHIRLPOOL
Model DRYER
Near Cleveland, OH 44105
Corina B
Job Details: 03/13/2018
CC that the unit is not heating. Checked power at thermal block, 240v. customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube. Unit is cycling as designed. Optest ok. ; Job Cmpltd
We serviced a
DU930PWSS0 WHIRLPOOL
Model DISHWASHER
Near Cleveland Heights, OH 44118
Corina B
Job Details: 03/13/2018
Replaced the parts listed. Optest ok; Job Cmpltd
We serviced a
MDB6709AWQ1 MAYTAG
Model DISHWASHER
Near Cleveland Heights, OH 44118
Dan H
Job Details: 03/13/2018
Replaced the UI. Optest ok. ; Job Cmpltd,
We serviced a
KUDL01ILBS0 KITCHENAID
Model DISHWASHER
Near Brooklyn, OH 44144
Macaulay G.
Job Details: 03/13/2018
Drain was clogged with food debris. Cleared drain and tested drain. Tested ok. Also ran drain line above sink level. Tested ok.; Job Cmpltd
We serviced a
WFW75HEFW0 WHIRLPOOL
Model WASHER
Near Parma, OH 44129
Macaulay G.
Job Details: 03/13/2018
Washer had no issues customer did thought that it takes 1 hour and 24 min to run the oxy he thought it was an error but it is the time frame of washer time cycle explained customer about washer ; Job Cmpltd
We serviced a
MGR5775QDS MAYTAG
Model RANGE
Near Parma Heights, OH 44130
Macaulay G.
Job Details: 03/13/2018
Igniter receiving 120 vac but to glowing. Office to order igniter.; ordrng 1 74007498 (igniter,oven), schdld next appmnt for 3/20 TUE
We serviced a
KDTE204ESS1 KITCHENAID
Model DISHWASHER
Near Parma, OH 44130
Macaulay G.
Job Details: 03/13/2018
Dishwasher is leaking from seal for motor to sump. Office to order sump assembly. ; ordrng 1 WPW10605058 (pump&motor), schdld next appmnt for 3/20 TUE
We serviced a
MVWB980BW0 MAYTAG
Model WASHER
Near LaGrange, OH 44050
Macaulay G.
Job Details: 03/13/2018
Bearing beginning to grind. Replaced bearing from truck stock. Tested ok.; Job Cmpltd
We serviced a
WRT311FZDW01 WHIRLPOOL
Model REFRIGERATOR
Near Columbia Station, OH 44028
Macaulay G.
Job Details: 03/13/2018
Called whirlpool tech line and spoke with Robert. He ran me through checking that the doors were level and making good contact with the cabinet of unit. Tested temperatures. Fresh food at 36 and freezer at 5. Temperatures within tolerance. Found liner of freezer compartment is pushing out at door gasket. This may be causing the air intake leak. Whirlpool is requesting pictures of these issues and will have to put case in for review. SR 7721486686. ; Job Cmpltd
We serviced a
KSSS42MDX05 KITCHENAID
Model REFRIGERATOR
Near Bratenahl, OH 44108
Dan H
Job Details: 03/13/2018
Customer complaint of no ice and temperatures off, fresh food section temperature at 50 degrees, freezer section temperature at 32 degrees, evaporator fan is running, compressor and condenser fan are running, partial frost pattern on evaporator, tapped the system found at 75psi, compressor has seized, unit needs new compressor ; ordrng 1 W10309994 (compressor), schdld next appmnt for 3/19 MON
We serviced a
MVWX655DW1 WHIRLPOOL
Model WASHER
Near Burton, OH 44021
Corina B
Job Details: 03/13/2018
Replaced the parts listed. Brought core back for return. Optest ok. ; Job Cmpltd
We serviced a
WGG555S0BS06 WHIRLPOOL
Model RANGE
Near University Heights, OH 44118
Corey L.
Job Details: 03/13/2018
Customer complaint unit is not going into sabbath mode, instructed on how to set up sabbath mode and copied instructions for customer ; Job Cmpltd
We serviced a
LG7681XMW0 WHIRLPOOL
Model DRYER
Near Shaker Heights, OH 44122
Corey L.
Job Details: 03/12/2018
Replaced thermostats, op test good, vacuumed blower housing, and cleared outside vent that was caked in lint, also noticed filter screen is torn and has several holes, ordering screen, no need to return to install; ordrng 1 WP349639 (screen)
We serviced a
WDF110PABB4 WHIRLPOOL
Model DISHWASHER
Near Brooklyn Heights, OH 44131
Corey L.
Job Details: 03/12/2018
Customer complaint unit will not start, started normal cycle, unit filled and sprayed, unit did not drain, found glass in drain pump, cleared glass, op test good; Job Cmpltd
We serviced a
WTW5000DW WHIRLPOOL
Model WASHER
Near Garfield Heights, OH 44105
Corey L.
Job Details: 03/12/2018
Replaced run capacitor, op test good; Job Cmpltd
We serviced a
MFF2558VEW2 MAYTAG
Model REFRIGERATOR
Near South Russell, OH 44022
Corina B
Job Details: 03/12/2018
Replaced the im. Optest ok. ; Job Cmpltd
We serviced a
WDTA50SAHZ0 WHIRLPOOL
Model DISHWASHER
Near Bainbridge Township, OH 44023
Corina B
Job Details: 03/12/2018
Replaced the UI. Optest ok. ; Job Cmpltd,
We serviced a
KDRS467VSS05 WHIRLPOOL
Model RANGE
Near Cleveland Heights, OH 44118
Corina B
Job Details: 03/12/2018
Found the bezel was not level. Leveled the bezel. Optest ok. ; Job Cmpltd
We serviced a
MGT8720DE02 MAYTAG
Model RANGE
Near Cleveland, OH 44108
Corina B
Job Details: 03/12/2018
Replaced the glass door. Re attached the left side panel. Optest ok. ; Job Cmpltd
We serviced a
KDFE104DSS5 KITCHENAID
Model DISHWASHER
Near Rocky River, OH 44116
Dan H
Job Details: 03/12/2018
Customer complaint that unit is leaking, confirmed, found unit leaking from drain pump, installed new drain pump , no leaks, op test good ; used 1 WPW10348269 (PUMP-DRAIN) from stock, Job Cmpltd
We serviced a
WED8000DW3 WHIRLPOOL
Model DRYER
Near Amherst, OH 44001
Macaulay G.
Job Details: 03/12/2018
Dryer is running properly. Found that vent was very restricted. Advised to remove screen for better results.; Job Cmpltd
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Lorain, OH 44053
Macaulay G.
Job Details: 03/12/2018
Could not find issues. No errors. Ran diagnostics ok. Advised customer that if they are not happy, to call whirlpool consumer assist. Machine working as designed.; Job Cmpltd
We serviced a
IBS550PWS00 IKEA
Model WALL OVEN
Near Cleveland, OH 44132
Chad P.
Job Details: 03/12/2018
Cc that unit was making a humming noise and a ticking sound on normal bake at 350. Ran bake at 350. Unit got to temp and cycled correctly. No humming or ticking noises. Shut unit done. Killed power and removed interface and inspected wiring and controls. No burning or shorting seen or smelled. Powered unit back up and ran again. Unit operated as designed. Op test ok. ; Job Cmpltd,
We serviced a
WFE320M0ES0 WHIRLPOOL
Model RANGE
Near Olmsted Falls, OH 44138
Dan H
Job Details: 03/12/2018
Installed new control, op test good ; Job Cmpltd,
We serviced a
WFG320M0BS2 WHIRLPOOL
Model RANGE
Near North Ridgeville, OH 44039
Dan H
Job Details: 03/12/2018
Console recieved is damaged more than original one, reordering console; ordrng 1 W11097777 (panl-cntrl), schdld next appmnt for 3/19 MON
We serviced a
WRF535SMBM00 WHIRLPOOL
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Dan H
Job Details: 03/12/2018
Wrong gear ordered again, ordering correct part; ordrng 1 12002497 (gear (left)), schdld next appmnt for 3/19 MON
We serviced a
WFW75HEFW0 WHIRLPOOL
Model WASHER
Near Lorain, OH 44052
Macaulay G.
Job Details: 03/12/2018
Washer had error for long drain and door lock. Found dog hair clogged in drain pump. Cleared errors and ran through cycles to help get rid of residual hair. Ran through test mode. Tested ok. ; Job Cmpltd
We serviced a
WFW72HEDW0 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44134
Chad P.
Job Details: 03/12/2018
Found bellow not installed correctly allowing objects to pass it and damage pump. Also, unit is not sending water level. Stored faults for long fill no fill. Long drain and pressure signal out of range. Needs pump and pressure switch out of place. Found hot water shut off on house supply leaking. Needs a plumber to fix shutoff. ; ordrng 1 WPW10448876 (PRESSURE SWITCH) and 1 WPW10605427 (PUMP ), schdld next appmnt for 3/19 MON
We serviced a
MSF25D2EAB00 MAYTAG
Model REFRIGERATOR
Near Parma, OH 44129
Chad P.
Job Details: 03/12/2018
Found i.m. Has cubes in it. Reset power connector and shut off bar. I.m. Cycled, ejected cubes and called for water. Op test ok. ; Job Cmpltd
We serviced a
RBD306PDB2 WHIRLPOOL
Model WALL OVEN
Near Middleburg Heights, OH 44130
Chad P.
Job Details: 03/12/2018
Found display failing. Needs control replaced. Control is discontinued and no longer available. ; Job Cmpltd
We serviced a
FFGF3047LSH FRIGIDAIRE
Model RANGE
Near Garfield Heights, OH 44105
Corey L.
Job Details: 03/12/2018
Customer complaint unit says f10 and won’t let unit bake, confirmed f10 error code runaway temp, reset control, still giving f10 error, tested rtp, rtp getting 1080ohms at room temp, unit needs EOC; ordrng 1 316455410 (clock/timer), schdld next appmnt for 3/19 MON