Service History 650 | Freds Appliance

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Chagrin Falls, Ohio 44022

Brian M

Job Details: 01/27/2023

Called whirlpool while waiting for customer Stated previous findings and previous work done Found grease build up at garbage disposal. Found no stored errors in diagnostic Ran auto test unit completed with no issues According to whirlpool unit is functioning properly and to have customer contact Whirlpool customer care

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Willoughby Hills, Ohio 44094

Joe O

Job Details: 01/27/2023

"Cc: intermittently shuts offCustomer stated intermittently the lights go out, unit stops cooling, but ui display and dispenser lights work. Found temps at 41 in ff section, 5 in freezer. No internal error codes. Found deli board is functioning. Checked deli harness, no corroded or broken wires found. Asked customer if they noticed if the deli board was functioning when unit stopped working. Customer stated they did not notice. Could not duplicate issue at this time. Advised customer to monitor. Op test ok"

We serviced a

GE REFRIGERATOR

Model Gzs22dgjrfww

Near Chagrin Falls, Ohio 44023

Brian M

Job Details: 01/27/2023

Installed icemaker Cycled and filled Advised to give 72 hours

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Streetsboro, Ohio 44241

Brian M

Job Details: 01/27/2023

Spray arm installed OP Test Ok ;

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ02

Near Atwater, Ohio 44201

Brian M

Job Details: 01/27/2023

Cc of no cool Found uv dye on compressor line Needs repaired and recharged 5 year sealed system warranty Recovered refrigerant fixed leak Replaced filter and ran 28 inch vac recharged 4.50z r134aAdvised to watch ; used 1 WPW10143759 (DRIER) from stock

We serviced a

AMANA COOKTOP ELE

Model AGR5330BAW3

Near Cleveland, Ohio 44109

Angel

Job Details: 01/27/2023

Cc that left front burner is too high on the low setting. So I adjusted it to there preference tested it asked if they need the others adjusted and stated they were good as they are opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB119WFBM01

Near Maple Heights, Ohio 44137

Manny

Job Details: 01/27/2023

"Cc unit not working, he handed me a receipt with a 5yrs extended warranty, he call his warranty company and he didnt get through but still wants it looked at, look at the unit and its working properly but temps were off set to recommended and advise to monitor unit. Opt test ok"

We serviced a

MAYTAG DRYER

Model MDG9316BWW

Near Seven Hills, Ohio 44131

Angel

Job Details: 01/27/2023

Cc that unit is making a loud screeching sound. Ran unit and confirmed has a loud noise coming from inside so I took apart the unit and found one of the rollers were bad also the belt was bad. Used repair kit from truck stock to replace bad parts opt test ok.; used 1 4392065 (DRYER REPAIR KIT) from stock

We serviced a

WHIRLPOOL DRYER

Model WGD5605MW0

Near Olmsted Township, Ohio 44138

David R

Job Details: 01/27/2023

"Cc not drying or long dry cycles. Ran unit, took off back vent, heating and cycling normally. Unit on second floor. Went outside. Clogged vent. Customer to clean or have a company come cleans vent. Unit is good itself. Op Test Ok."

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BW2

Near Warrensville Heights, Ohio 44122

Manny

Job Details: 01/27/2023

"Cc unit not heating or takes too long to heat, ran bake to 350 unit comes on but when igniter goes off doesnt come back on, had to wait a bit for oven to cool off, looking at igniter looks white on half of it, replaced igniter with TS #12400035, ran bake to 350 op test ok; used 1 12400035 (IGNITER) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JZ3

Near Jefferson, Ohio 44047

Dan

Job Details: 01/27/2023

"Installed new door gasket, op test good"

We serviced a

WHIRLPOOL RANGE

Model WOD52ES4MB

Near Cleveland, Ohio 44128

Manny

Job Details: 01/27/2023

"Cc that self cleaning is not working, verified and try running self clean and unit started locking, but then when back, reset control and set unit to self clean and working. Opt test ok"

We serviced a

WHIRLPOOL RANGE

Model WEE750H0HV1

Near Broadview Heights, Ohio 44147

Angel

Job Details: 01/27/2023

"Cc that unit had a burning smell and now it wont work at all. Customer had range pulled out already so i removed the terminal block cover and power cord burnt one leg and damaged the terminal block so I replaced terminal block 2 burnt wires and power cord plugged in unit tested by running a bake and also tested the top elements opt test ok. ; used 1 8171385RC (3 PRONG RANGE CORD), and 1 W11416047 (TERM BLOCK KIT - RANGE) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GX2FHDXVT02

Near Strongsville, Ohio 44136

David R

Job Details: 01/27/2023

"Cc unit not cooling. 2-4 inch frost build up on EVAP. Not defrosting correctly. Evap Fan is not working. Shorted heated, shorted control, not able to send 120v down to defrost thermostat. Ordering control, harness with heater and fan motor. ** 3 job count. ; ordrng 1 WPW10128551 (Fan) and 1 WPW10503278 (Control) and 1 W11260592 (Evap harness) and 1 WP12729128 (Heater), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model MED5500FW0

Near North Royalton, Ohio 44133

Angel

Job Details: 01/27/2023

Cc that unit caught on fire. Verified and the whole control board shorted out and some of the wires melted as well as of now from what I see wrong the unit will need main board and main harness replaced. Explained to customer that if theres anything else wrong we wouldnt know until those parts have been replaced. Gave him the estimate for the main board and main harness and he decided not to proceed with repair. Called safety spoke with Quini explained the issue.; ordrng 1 W10637533 (Main harness) and 1 W11537215 (Main board)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Mentor, Ohio 44060

Jason N

Job Details: 01/27/2023

"Cc unit making unusual noisesTested all fans and compressor, no abnormal sounds heard. Let unit run in cooling mode for 10 minutes. No abnormal sounds heard. Could not duplicate noise concern at this time."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near North Royalton, Ohio 44133

David R

Job Details: 01/27/2023

"Cc unit starting to not cool again. Checked sealed system parts already recently replaced. Compressor good, drier good. Found ice on line on evap, also leaking dye from evap line. Will need new evap and drier filter. Ordering compressor if needed. sealed system parts and labor covered. **3 count**; ordrng 1 W10836706 (Evap) and 1 WPW10507886 (Comp) and 2 W10843121 (Drier UV)s"

We serviced a

FRIGIDAIRE DISHWASHER

Model FFBD2412SS0A

Near Geneva, Ohio 44041

Dan

Job Details: 01/27/2023

"Installed new control, op test good ; saved tckt"

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Cleveland, Ohio 44128

Manny

Job Details: 01/27/2023

"Cc unit not washing verified and ran test cycle unit fills and drain then nothing, ran tech she test and unit needs shifter, control and cap.; ordrng 1 W11567712 (Control) and 1 W11481722 (Shifter) and 1 W11395618 (Cap)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGUB2642LE1

Near Painesville, Ohio 44077

Jason N

Job Details: 01/27/2023

"Cc unit intermittent cooling and ice maker not working Customer had unit unplugged when arrived. Plugged in unit and observed frost pattern. Good frost pattern after 15 minutes, unit cooling at this time. All fans are running. Ran ice maker diagnostics, found shut off switch assembly is stuck. Switch assembly (241939901) is discontinued. Unable to determine intermittent cooling issue as unit is cooling properly at this time. Advised customer to monitor."

We serviced a

WHIRLPOOL WASHER

Model MVW7230HW0

Near Parma, Ohio 44129

David R

Job Details: 01/27/2023

Replaced valves. Model number did not save last visit. Wrong control ordered. Ordering correct one. Double checked to make sure. Replace pressure hose on return as well. ; schdld next appmnt for 2/1 WED !

We serviced a

MAYTAG DRYER GAS

Model MGDB855DC3

Near Mentor, Ohio 44060

Dan

Job Details: 01/27/2023

"Customer complaint that unit is squealing, confirmed, installed new pulley and rollers, op test good ; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

GE RANGE

Model JGBP35WEA7WW

Near Cleveland, Ohio 44120

Manny

Job Details: 01/27/2023

"Cc unit not lighting, verified and igniter no glowing, checked voltage to igniter and no voltage, and igniter looks burnt unit needs control and igniter control is discontinued.; ordrng 1 WB27T10350 (oven control(discontinued)) and 1 WB2X9154 (igniter), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ02

Near Westlake, Ohio 44145

Gabriel P

Job Details: 01/27/2023

"Replace filter housing,opt test ok but customer new filter broke inside defective housing ordering filter no need to reschedule customer will install ; ordrng 1 EDR1RXD1 (Filter)"

We serviced a

MAYTAG DRYER

Model MGD6630HW1

Near Westlake, Ohio 44145

Gabriel P

Job Details: 01/27/2023

"Ran diagnostic no error code found ran time dry and pass is working as design,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Cleveland Heights, Ohio 44118

Manny

Job Details: 01/27/2023

"Replaced filter housing, opt test ok"

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Olmsted Falls, Ohio 44138

David R

Job Details: 01/27/2023

"Cc unit not draining. Filled with water. Shop vac all water out. Found debris in drain pump causing not to drain, just hum loud. Removed. Ran diagnostics, good. All components working correctly. Good. Op Test Ok."

We serviced a

MAYTAG WASHER

Model MVWC565FW3

Near Olmsted Township, Ohio 44138

David R

Job Details: 01/27/2023

"Cc unit not leveled. Unit is rocking back and forth. Leveled feet out. Tested. Good. No error codes. Zip tied drain hose line to not bounce around. Ran diagnostics and calibration cycle, advised if needed can always purchase and put on anti vibration pads as well. Op Test Ok."

We serviced a

GE REFRIGERATOR

Model PFSS6PKXESS

Near Olmsted Township, Ohio 44138

David R

Job Details: 01/27/2023

"Cc unit FReezing up and Ice in Ff. Vetoed fan not working correctly, ice. Hold up behind panel. Defrost metal not getting correct voltage from control. Some parts NLA WR13X10879 Assembly Cover with fan, NLA WR02X12591 bi metal, WR55X11055 Main control. Customer doesnt want to put any money into unit.."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Mentor, Ohio 44060

Dan

Job Details: 01/27/2023

"Customer complaint that inlet valve was damaged, found mount bent, no damage to valve itself, adjusted valve mount to correct position, unable to test cause there is no water line yet"

We serviced a

JENN-AIR DBL WALL OVEN

Model JJW2730DS00

Near Painesville, Ohio 44077

Jason N

Job Details: 01/27/2023

Cc unit displays fault f2e1 Confirmed fault mode f2e1 for stuck or shorted key. Unit will not reset. Unit will need console replaced. Quoted customer repair cost. Customer is contacting Jennair first before committing to repair.; ordrng 1 W11236888 (Console)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS01

Near Painesville, Ohio 44077

Jason N

Job Details: 01/27/2023

"Installed UI control. FF temp set out set to 37, freezer set to 0. Advised customer to monitor."

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF705HBS04

Near Kirtland, Ohio 44094

Joe O

Job Details: 01/27/2023

"Cc: louder then last unitCustomer stated the auger motor is louder then the unit that was replaced. They stated the water valve also is much louder then the past unit. Cycled ice maker, and tested water. No abnormal noises. Cycled auger. No abnormal noises heard. Unit functioning as designed. Op test okDocumented on service matters with whirlpool."

We serviced a

HOTPOINT RANGE

Model RGB745BEA1CT

Near Kirtland, Ohio 44094

Joe O

Job Details: 01/27/2023

Cc: oven bottom has holesNeeds oven bottom. Oven bottom shows discontinued; ordrng 1 WB53K35 (bottom oven(discontinued))

We serviced a

MAYTAG DRYER

Model MGDB835DW3

Near Painesville, Ohio 44077

Jason N

Job Details: 01/27/2023

"Cc unit not drying clothesCustomer stated unit will not work in any setting. Time changes by itself, up and down on the display. Advised customer that will be normal for a sensor dry cycle as it will automatically adjust based on load. Ran cycle for 10 minutes, good airflow at vent outlet, flame cycling on and off properly. Advised customer on load sizing with sensor dry cycles as well as using timed dry if loads are large or small. Unit is operating as designed at this time."

We serviced a

WHIRLPOOL WASHER

Model WTW5015LW0

Near Painesville, Ohio 44077

Dan

Job Details: 01/27/2023

"Customer complaint that fabric softener dispenser capacitor on agitator is broken, confirmed, unit needs new dispenser capacitor, not scheduling return visit, customer can install ; ordrng 1 W10793634 (Dispenser cap)"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Painesville, Ohio 44077

Dan

Job Details: 01/27/2023

"Installed new slider, op test good"

We serviced a

WHIRLPOOL RANGE

Model WFE550S0LZ2

Near Mantua, Ohio 44255

Brian M

Job Details: 01/27/2023

Cc broil not functioning Found customer opening door to broil Advised door must stay shut OP Test Ok

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near North Royalton, Ohio 44133

Angel

Job Details: 01/27/2023

"Cc that unit is making a grinding sound when going into a spin. Verified and found that the rotor screw is completely loose causing the scraping sound but also found gearcase leaking oil as well. Unit will need gearcase, slider, clutch since its all full of oil and rotor. Gave customer estimate and stated he will rather spend the money on a new unit; ordrng 1 W11260238 (Rotor) and 1 W10734521 (Slider) and 1 W10754448 (Clutch) and 1 W11449841 (Gearcase)"

We serviced a

MAYTAG DRYER

Model MGDB850WQO

Near Strongsville, Ohio 44136

Angel

Job Details: 01/27/2023

"Cc that unit was screeching real loud. Ran unit and confirmed it was screeching unit will need rollers, belt and idler pulley replaced all parts tested unit. Opt test ok.; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

MAYTAG DRYER

Model MED7230HW

Near Berea, Ohio 44017

Angel

Job Details: 01/27/2023

Cc that unit is not drying completely sometimes it works and sometimes it doesnt only when using auto dry and the cycle signal is not functioning. Ohmed out sensors and there good explained to customer that if there doing small loads or mixed loads always use timed dry because if the socks or underwear are dry and keep rubbing against sensors the unit will think its dry already and finish early and the other clothes are still wet. For the cycle signal sound i removed console and checked connections on ui and found one of the harness wire loose reseated it correctly and tested it again and the chime started functioning also recommended customer to replace dryer vent with a semi rigid or rigid vent opt test ok.

We serviced a

WHIRLPOOL WASHER

Model CAE2745FQ1

Near Cleveland, Ohio 44102

Manny

Job Details: 01/27/2023

"Cc unit doing the same thing, verified and hot water still turned off, he questioned me that if Im sure thats the issue, told him yes if the hot water is not coming in the unit give an error, turned on the hot water and show him unit working, opt test ok"

We serviced a

GE REFRIGERATOR

Model PWE23KMKGES

Near Mentor, Ohio 44060

Joe O

Job Details: 01/27/2023

Installed cover. Op test ok

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Painesville, Ohio 44077

Dan

Job Details: 01/27/2023

"Installed new sump assembly and adjusters, op test good"

We serviced a

MAYTAG RANGE

Model MG46775BDQ

Near Broadview Heights, Ohio 44147

Gabriel P

Job Details: 01/27/2023

Found sensors off on reading ordering also control is needed as well numbers are fading ; ordrng 1 WPW10166969 (Control) and 2 WP74011433 (Sensor)s and 1 12001655 (Sensor)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Amherst, Ohio 44001

David R

Job Details: 01/27/2023

"Replaced main control and motor, ran diagnostics, good. All components working, good. Op Test Ok"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Andover, Ohio 44003

Jason N

Job Details: 01/27/2023

"Cc unit not starting or completing cyclesRan diagnostics, found cod f8e1 for no/low fill. Ran auto test, found almost no cold water coming it to unit. Checked water pressure from house connection. Good psi. Found inlet valve screen on cold side blocked with sediment. Replaced inlet valve using truck stock part. Reran auto test, all functions passed. Op test good. ; used 1 W11210459 (Inlet valve) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DWH3

Near North Olmsted, Ohio 44070

Angel

Job Details: 01/27/2023

Cc that unit is not washing only fills and drains. Ran unit and pump is just humming unit will need pump replaced. Gave customer estimate but stated he will rather use money for a new unit; ordrng 1 WPW10605057 (Pump motor)

We serviced a

KITCHENAID RANGE

Model KSDB900ESS2

Near Rocky River, Ohio 44116

Angel

Job Details: 01/27/2023

"Cc that unit will start to preheat but takes too long to preheat or will not pass a certain temperature. Removed the bake element cover and found the element shorted and grounded to the cavity. Unit will need bake element replaced.; ordrng 1 W10779716 (Bake element), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KENMORE STACK W/D

Model 417.6172351

Near Lakewood, Ohio 44107

Manny

Job Details: 01/27/2023

"Cc unit not heating but runs, took apart and checked components, thermostat is open, heater is open high limit is out of range, customer will not proceed with the repair ; ordrng 1 3204267 (thermo-safety!dryer) and 1 134120900 (thermal limiter) and 1 137032600 (limiter) and 1 137392700 (heater asmy w/hous)"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Painesville, Ohio 44077

Joe O

Job Details: 01/27/2023

"Cc: no power, locked lidFound unit is locked. Popped top. Found no indicator on control. Ohmed out drain pump. Pump checked good. Needs control; ordrng 1 W11419171 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Amherst, Ohio 44001

Gabriel P

Job Details: 01/26/2023

"Found drain hose on floor correct issue and explain customer how unit works then ran calibration and auto test pass,opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KSSO42QTB00

Near Amherst, Ohio 44001

Gabriel P

Job Details: 01/26/2023

"Took filter out,opt test ok ;"

We serviced a

MAYTAG DRYER

Model MED7230HW2

Near Olmsted Falls, Ohio 44138

Gabriel P

Job Details: 01/26/2023

Found power cord not plug in all the way also reset factory settings opt test ok

We serviced a

AMANA DRYER

Model NGD4655EW0

Near Olmsted Falls, Ohio 44138

Gabriel P

Job Details: 01/26/2023

Found fuse open replace from t/s opt test ok

We serviced a

MAYTAG DRYER

Model MEDB765FC0

Near Berea, Ohio 44017

Gabriel P

Job Details: 01/26/2023

"Replace dryer kit,opt test ok"

We serviced a

WHIRLPOOL DRYER

Model MEDC465HW0

Near Berea, Ohio 44017

Gabriel P

Job Details: 01/26/2023

"Found cutoff open replace from t/s opt test ok ; used 1 279816 (CUTOFF) from stock"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Parma, Ohio 44134

Gabriel P

Job Details: 01/26/2023

Ran rinse and spin no leak at the moment advise to monitor

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHW0

Near Amherst, Ohio 44001

David R

Job Details: 01/26/2023

"Replaced tub assembly, ran unit on normal. No leaks. Ran a diagnostics cycle to test all components, good, Op Test Ok."

We serviced a

WHIRLPOOL WASHER

Model WFW72HEDW0

Near Lorain, Ohio 44055

Angel

Job Details: 01/26/2023

Cc that unit was not working. Verified and unit turns on but doesnt want to do anything. Ran diagnostics and unit had an F8E1 error for long fill and F5E2 and F5E4 for latch verified latch and found unplugged so I plugged it in and ran a test cycle and unit started functioning as should opt test ok.

We serviced a

AMANA RANGE

Model AGR5330BAB3

Near Chardon, Ohio 44024

Joe O

Job Details: 01/26/2023

Cc: oven not heatingFound igniter open. Replaced igniter. Tested. Op test ok Customer showed pop; used 1 12400035 (IGNITER) from stock

We serviced a

GE DRYER

Model GTD72EBSN0WS

Near Painesville, Ohio 44077

Corina H

Job Details: 01/26/2023

"CC that the unit is still taking to long to dry. Removed the vent let dry cycle several times cycling off at 279* on high and cycling back on at 180*. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Checked vent outside, on a second story, flaps have a birds nest inside. Gave cust dryer vent wizard. Took pic. Opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS01

Near Hiram, Ohio 44234

Brian M

Job Details: 01/26/2023

Cc unit over cooling Found temps to be at 38 but control reading 45 damper not closing Adjusted temp offset using control settings Advised to watch and give it 72 hours If issue is still present will need control and thermostat ; ordrng 1 WPW10746274 (cntrl-elec) and 1 WPW10224292 (harns-wire)

We serviced a

GE WASHER

Model GTW465ASN1WW

Near Ashtabula, Ohio 44004

Dan

Job Details: 01/26/2023

"Customer complaint that unit is not draining, confirmed, drain pump is not pumping out, drain pump is receiving 120vac , unit needs new drain pump ; ordrng 1 WH23X28418 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model MVW6230HW2

Near Cleveland, Ohio 44135

Manny

Job Details: 01/26/2023

"Cc unit making noise, verified can duplicate noise, tilted unit back and found gear case leaking oil and oil on some of the drive components, unit needs gear case, pulley, agitator, cap, and actuator.; ordrng 1 W11550891 (Agitator) and 1 W11551646 (Lock nut) and 1 W11449840 (Gear case) and 1 W10721967 (drive pulley) and 1 W11239857 (belt) and 1 W11395618 (Capacitor) and 1 W11481722 (Actuator)"

We serviced a

KITCHENAID WALL OVEN

Model KEMS309BBL01

Near Pepper Pike, Ohio 44124

Joe O

Job Details: 01/26/2023

Installed microwave appliance manager and switches. Turned power back on. Still getting error code f6e8. Needs ui boardsPart shows out of stock. Office to reschedule; ordrng 1 W10570025 (panl-cntrl) and 1 WPW10708464 (cntrl-elec)

We serviced a

GE WASHER

Model GTW220ACK1WW

Near Huntsburg, Ohio 44046

Jason N

Job Details: 01/26/2023

"Cc unit not starting cyclesRan diagnostics, found code 14 for lid lock failure. Ran spin drain, confirmed lid will not lock. Unit needs lid lock service kit ; ordrng 1 WH08X32697 (Lid lock)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE254ESS1

Near Chesterland, Ohio 44026

Jason N

Job Details: 01/26/2023

"Cc no water coming into unit. Ran diagnostics, found code 4-4 for wash motor failure. Wash motor did not turn on during test cycle. Unit will need wash motor. Customer not convinced. Started normal cycle, water is coming in to unit, wash motor did turn on during normal cycle but pump sounds very sluggish. Quoted customer wash motor replacement. Customer declined repair at this time. Estimate only. ; ordrng 1 W10902372 (Wash motor)"

We serviced a

KITCHENAID DISHWASHER

Model KUDC10IXBL1

Near Mentor, Ohio 44060

Dan

Job Details: 01/26/2023

"Customer complaint that unit is not working and theres water in the bottom, started normal wash cycle, unit filled and began washing, ran test cycle, unit completed test cycle, all components working, unable to duplicate the problem , unit is operating as designed"

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Mayfield Heights, Ohio 44124

Joe O

Job Details: 01/26/2023

Cc: not washingFound no stored error codes. Ran auto test. Found motor just humming. Capacitor failed. Replaced capacitor. Ran auto test and calibration. Op test ok

We serviced a

WHIRLPOOL WASHER

Model MVWC300VW1

Near Mayfield, Ohio 44143

Jason N

Job Details: 01/26/2023

"Cc hot water setting does not work, not spinning out all the time.Ran hot water wash selection, found unit intermittent adds cold water and if bumping the ATC switch causes water to stop entering. Unit will need ATC switch replaced. Part (W10202616) is discontinued. Unable to repair."

We serviced a

AMANA REFRIGERATOR

Model ASI2575GRS08

Near South Euclid, Ohio 44121

Joe O

Job Details: 01/26/2023

"Cc: intermittently not coolingFound temps in ff section at 54 degrees, freezer at 34 degrees. Evap partially frosted over. Found unit would not enter into diagnostics mode. Cycled power. Entered diagnostics. Manually defrosted. Unit is defrosting. Found thermistors in range. Needs control. Customer had control from previous repair(new never installed). Installed control. Advised customer to monitor over the next 48 hours. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM13

Near Mentor-on-the-Lake, Ohio 44060

Dan

Job Details: 01/26/2023

"Customer complaint of buzzing noise, confirmed, found evaporator frozen solid, found defrost thermostat open, unit needs new fan/thermostat/harness; ordrng 1 WPW10514110 (Fan/harness), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Highland Heights, Ohio 44143

Joe O

Job Details: 01/26/2023

Installed doors. Customer stated they do not have the name plate. Re ordering name plate; ordrng 1 W10876598 (nameplate)

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near Mentor, Ohio 44060

Dan

Job Details: 01/26/2023

"Customer complaint that unit is not heat, confirmed, found thermal cut off open, unit needs new thermal cut off kit, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; ordrng 1 279816 (Cut off kit), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW8500DW0

Near Highland Heights, Ohio 44143

Joe O

Job Details: 01/26/2023

"Cc: squeaking/whining noiseFound error codes f6e2(communication error) and f2e1(stuck key). Ran auto test. Ran manual high speed spin. Found seal squeaking. Needs gear caseAdvised customer may need control and ui. Customer does not want to repair at this time ; ordrng 1 W11393685 (Gear case), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ09

Near Eastlake, Ohio 44095

Dan

Job Details: 01/26/2023

"Installed new ice box fan, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Mayfield, Ohio 44143

Joe O

Job Details: 01/26/2023

"Cc: not coolingFound temps in ff section at 60 degrees, freezer at 33 degrees. Found evap completely frosted over. Ohmed out heater harness from control. Found open. Needs evap harness, and elementElement out of stock. Office to reschedule ; ordrng 1 W11650660 (Element) and 1 W11545823 (Evap harness)"

We serviced a

MAYTAG WASHER

Model MVWC565FW3

Near Willoughby Hills, Ohio 44094

Joe O

Job Details: 01/26/2023

Cc: not completing load on bulkyFound error code f8e1(long fill) f7e6(motor fault) f7e7(motor unable to reach target rpm). Found drain hose ran under sink directly to drain. Advised customer drain needs to be at 39 inches. Ran auto test and calibration. Unit functioning as designed. Op test ok

We serviced a

AMANA WASHER

Model NTW4605EW0

Near Eastlake, Ohio 44095

Dan

Job Details: 01/26/2023

"Installed new suspension, op test good"

We serviced a

KITCHENAID WALL OVEN

Model KODE500ESS02

Near Chagrin Falls, Ohio 44023

Corina H

Job Details: 01/26/2023

"CC that the f2e1 is still coming up. Confirmed, ran diag F2e1 stuck key. Checked connection, good. Will need a new ui; ordrng 1 W11086141 (Ui)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS1

Near Fairview Park, Ohio 44126

Manny

Job Details: 01/26/2023

"Replaced heater, ran test cycle and good heat, opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFT2776FEZ00

Near Avon Lake, Ohio 44012

Angel

Job Details: 01/26/2023

"Cc that unit is all frosted up back off ff section. Verifies and evaporator is all frosted up u it will need fan with harness, main control board, drip pan and damper in case its rusted out with all the moisture from the ice setting job for a 2 job count.; ordrng 1 W11033168 (Fan with harness) and 1 W10843055 (Control board) and 1 WPW10389152 (Support) and 1 WPW10248595 (Damper) and 1 W11457241 (Drip pan)"

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Mantua, Ohio 44255

Brian M

Job Details: 01/26/2023

"Cc noise is the same Called whirlpool. Recommend replacement of housing, motor and blower all at once ; ordrng 1 W11246350 (housing) and 1 WP697772 (blower wheel) and 1 W11126010 (motor-drve)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS0

Near Garfield Heights, Ohio 44128

Corina H

Job Details: 01/26/2023

Found the inner door and the tub have damage. Will need a new tub and inner door. Office to reschedule appointment ; ordrng 1 W11409866 (Tub) and 1 W11579566 (Insert) and 1 W11559689 (Inner door) and 1 W11606677 (Seal)

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DSS0

Near Cleveland, Ohio 44113

Manny

Job Details: 01/26/2023

"Cc unit not washing properly, ran diagnostics no codes found, ran test cycle and watched unit through the cycle, and unit is working as designed, opt test ok"

We serviced a

KITCHENAID OTR MICROWAVE

Model KMHC319ESS06

Near Middleburg Heights, Ohio 44130

David R

Job Details: 01/26/2023

"Replaced convection fan assembly. Tested, good. Heating and no other noises. Good. Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB02

Near Bedford, Ohio 44146

Corina H

Job Details: 01/26/2023

"Used nitrogen to clear out the lines. Vacuumed for 20 minutes. Charged with 47grams of r600. Waited 20 minutes, normal noises. Advised cust the noises are normal. Opt test ok."

We serviced a

AMANA DRYER

Model NED4655EW1

Near Cleveland, Ohio 44108

Manny

Job Details: 01/26/2023

"Cc unit not drying properly, verified and checked all components all within range, unit is working as designed, could be who ever was renting this unit had electrical issues or vent issues, opt test ok"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Ravenna, Ohio 44266

Brian M

Job Details: 01/26/2023

Installed agitator OP Test Ok

We serviced a

MAYTAG WASHER

Model MVW6230RHW2

Near Bay Village, Ohio 44140

Angel

Job Details: 01/26/2023

Cc that unit has an F7E1 error code. Ran diagnostics and confirmed unit has an F7E1 error code which is for a shifter fault so I tried to do a agitation but it would not agitate just hum Looked underneath and shifter looked fine so I replaced capacitor tested unit and it started working as should somI decided to replace shifter as well. Ran a test opt test ok.

We serviced a

WHIRLPOOL DISHWASHER

Model GU980SCGQ3

Near Highland Heights, Ohio 44143

Jason N

Job Details: 01/26/2023

"Cc unit leaking from right corner of doorFound door not centered in tub, left side of door contacting tub before latching. Adjusted door center using tub leveling feet. Ran wash cycle for 15 minutes. No leaks found. Op test good."

We serviced a

WHIRLPOOL RANGE

Model n/a

Near Kent, Ohio 44240

Brian M

Job Details: 01/26/2023

Cc unit not heating properly Found thermostat error Ran test found thermostat out of range ; ordrng 1 WPW10181986 (sensor) and 1 SHIPPING (shipping and handling)

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC700HPS00

Near Rocky River, Ohio 44116

Angel

Job Details: 01/26/2023

Cc that unit was pooling in the ff section area on the bottom. Verified and found drain tube clogged up with gunk and dust so I went pulled out unit removed drain tube and cleaned it out because it was completely clogged up reinstalled everything made sure water was flowing properly and it was opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Parma, Ohio 44130

David R

Job Details: 01/26/2023

"Replaced cam kit, actuator and belt. Ran diagnostics, good. Ran calibration, good. Found hot/cold water line hitting back of unit. Zipped tied so they are further away. Good. Ran with a load in unit of towels. Ran normal and rinse and spin. Good. Unit itself is good. Customer pipes might shake from when hot/cold being activated. Customer might need to bold or bracket pipers to wall. After drain, clothes good. No noise. Make sure no overloading. Op Test Ok. ; used 1 W11210459 (VALVE) from stock"

We serviced a

AMANA MICROWAVE

Model AMV2307PFS0

Near South Euclid, Ohio 44118

Jason N

Job Details: 01/26/2023

Cc unit door latches not working Found upper door lock interlock broken. Replaced door interlocks using truck stock kit. Ran heat test using cup of water. Good heat and operation. Op test good. ; used 1 W11244490 (INTERLOCK SW KIT) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KFIV29PCMS02

Near Cleveland Heights, Ohio 44106

Manny

Job Details: 01/26/2023

"Cc unit has ice under the drawer verified and lots of ice under the drawer, took FZ apart and found some ice on the drain port, cleared ice and water draining properly, opt test ok"

We serviced a

WHIRLPOOL WALL OVEN

Model WOD51EC0HW01

Near Aurora, Ohio 44202

Brian M

Job Details: 01/26/2023

Installed thermostats ran test bake and broil OP Test Ok R

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Willoughby, Ohio 44094

Dan

Job Details: 01/26/2023

"Installed new freezer section door, op test good"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS02

Near Parma, Ohio 44134

Gabriel P

Job Details: 01/26/2023

Seal was torn ordering and correct issue with handle ; ordrng 1 W10571967 (Freezer seal) and 2 W10830046 (Seal)s

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