Service History 650

We serviced a
KUDP02CRBS1 Kitchenaid
Model Dishwasher
Near WARRENSVL HTS, OH 44122
Corey L.
Job Details: 07/19/2018
Customer complaint dishwasher not completing a cycle sometimes it just stops, ran diagnostics test cycle, unit went through test cycle with no failures, unable to duplicate the problem, unit is operating as designed
We serviced a
WMH31017HZ2 Whirlpool
Model Microwave
Near Cleveland, OH 44102
Corina B
Job Details: 07/19/2018
CC that there are scratches on the handle. Found scratches on the handle took pic.
We serviced a
WRT541SZDM00 Whirlpool
Model Refrigerator
Near Cleveland, OH 44102
Corina B
Job Details: 07/19/2018
CC that there is a scratch on the ff door. Found a scratch on the ff door
We serviced a
WRF560SMHZ00 Whirlpool
Model Refrigerator
Near Cleveland, OH 44102
Corina B
Job Details: 07/19/2018
We serviced a
MEDC200XW1 Whirlpool
Model Dryer
Near Painesville Township, OH 44077
Brian M
Job Details: 07/19/2018
Installed timer OP TEST OK ; Job Cmpltd,
We serviced a
FGGF3058RFC Frigidaire
Model Range
Near Perry, OH 44081
Brian M
Job Details: 07/19/2018
Cc of unit flashing F11 Found unit flashing F11 Could not get unit to do anything else No bake no lite at burners Separated overlay from Ui as they suggest to do still same results Needs control and front face replaced Customer does not want to repair
We serviced a
KSSC48QTS02 Kitchenaid
Model Refrigerator
Near Gates Mills, OH 44040
Corey L.
Job Details: 07/19/2018
Customer complaint refrigerator not cooling, confirmed both compartments are room temp, fans are running compressor is not, tested compressor, compressor has failed, unit needs compressor replaced, 2 tech job, parts covered unit 2020; ordrng 1 W10841139 (compressor 294.74) and 1 WPW10143759 (dryer 17.09)
We serviced a
WDF520PADW3 Whirlpool
Model Dishwasher
Near South Euclid, OH 44121
Corey L.
Job Details: 07/19/2018
Installed new parts, customer says dishes aren’t drying either, found heating element failed, unit needs heating element, this is the root of the mold issue; ordrng 1 W10518394 (heater)
We serviced a
GTW330ASK2WW GE
Model Washer
Near Cleveland, OH 44132
Corina B
Job Details: 07/19/2018
CC that the unit does not spin. Found the tub full of water. Drain tub out. Checked the drain pump, clear. Checked the pressure hose, clear. Ran a drain and spin, it spun
We serviced a
WHIRLPOOL DRYER
Model WED75HEFW1
Near Lorain, OH 44055
Brian B
Job Details: 07/18/2018
Replaced control panel. Ran test cycle. Op test ok. Advised customer that they must have vent checked as it goes up through roof.; Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model WED75HEFW1
Near Lorain, OH 44055
Brian B
Job Details: 07/18/2018
Replaced control panel. Ran test cycle. Op test ok. Advised customer that they must have vent checked as it goes up through roof.; Job Cmpltd,
We serviced a
KING KITCHEN WASH/DRY STACK
Model 41761712510
Near Avon Lake, OH 44012
Brian B
Job Details: 07/18/2018
Replaced UI and motor control board. Main control board is wrong part (main board for dryer). Tested unit. Op test ok. Main board not needed. Brought back wrong part for return to vendor. Office to bill . Unused part can
We serviced a
WRF989SDAM00 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44136
Chad P.
Job Details: 07/18/2018
Removed ice from door and cleared door. Removed drain tube and cleared ice. Op test ok. ; Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model WFW85HEFC1
Near Mentor, OH 44060
Jeff M
Job Details: 07/18/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
KDTE254ESS2 KITCHENAID
Model DISHWASHER
Near Moreland Hills, OH 44022
Dan H
Job Details: 07/18/2018
Customer complaint that unit is not draining, confirmed, drain pump is working, found drain hose clogged, unable to clear, unit needs new drain hose; ordrng 1 8269144A (drain hose) and 1 WPW10545278 (hose-drain)
We serviced a
MAYTAG WASHER
Model MVWB765FW2
Near Cleveland, OH 44123
Jeff M
Job Details: 07/18/2018
The unit had a off balance code. I cleared the code explain to the customer how to properly use the machine unit tested good; Job Cmpltd,
We serviced a
WGE745C0FS00 WHIRLPOOL
Model RANGE
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 07/18/2018
Found loose wire had shorted to stovetop. Did temporary disconnect (capped with ceramic wire nut) of wire until new harness comes in. Office to order wire harnesses. ; ordrng 1 W10829584 (harns-wire) and 1 W10829585 (harns-wire)
We serviced a
MGDC215EW2 Maytag
Model Dryer
Near Painesville Township, OH 44077
Brian M
Job Details: 07/18/2018
We serviced a
MVWC465HW0 MAYTAG
Model WASHER
Near Lorain, OH 44053
Brian B
Job Details: 07/18/2018
CC of fill issue. Hooked up to testing station. Ran diag, no codes. Ran manual diag and tested hot and cold valves. Check ok. Ran calibration and auto test and drain and spin. All functions normal. Op test ok.; Job Cmplt
We serviced a
WDT750SAHZ0 WHIRLPOOL
Model DISHWASHER
Near Amherst, OH 44001
Brian B
Job Details: 07/18/2018
CC of not drying. Ran diag, heater working properly. All functions normal. Advised customer on runnng hot water first, using jet dry, and cleaning filter. Op test ok.; Job Cmpltd
We serviced a
GSF25IGXBBB GE
Model REFRIGERATOR
Near Strongsville, OH 44136
Chad P.
Job Details: 07/18/2018
Found defrost heater open. Needs replaced.; ordrng 1 WR51X10055 (heater,defrost)
We serviced a
WRF555SDFZ05 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44149
Chad P.
Job Details: 07/18/2018
No noise when arrived. Cust states it’s a loud banging that lasts for about 7 seconds. Turned cooling off and restarted unit. No noise. Forced a defrost and turned cooling back on. No noise. Let unit run after defrost for a while. No noise. Changed defrost setting to standard. Advised to use as normal. ; Job Cmpltd
We serviced a
WFE540H0AS1 Whirlpool
Model Range
Near South Euclid, OH 44121
Corey L.
Job Details: 07/18/2018
Customer complaint of a burning smell, found terminal block burnt at black wire, harness is good, customer needs to purchase a new power cord removed cord for customer to know which one to purchase ; ordrng 6 WP7103P027-60 (nut)s and 1 WPW10245259 (block-term)
We serviced a
MVWC565FW0 Maytag
Model Washer
Near Garfield Heights, OH 44125
Corina B
Job Details: 07/18/2018
CC that the lid lock stays on. Ran diag F5E1 – LID SWITCH FAULT,. Found the lid switch is bad. Will need a lid switch and control. Called SM to order. ; ordrng 1 W10838613 (lid lock assembly) and 1 W11116594 (cntrl-elec)
We serviced a
JENN-AIRE WALL OVEN GAS
Model JGW8130ADB
Near Euclid, OH 44123
Jeff M
Job Details: 07/18/2018
The ignitor was worn out Installed new part unit op tested good ; used 1 12400035 (IGNITER) from stock, Job Cmpltd,
Near Euclid, OH 44123
Jeff M
Job Details: 07/18/2018
We serviced a
WHIRLPOOL DRYER
Model WED7500VW
Near Cleveland Heights, OH 44118
Jeff M
Job Details: 07/18/2018
Wfmhofmp1 authorization number Whirlpool is covering parts the heating element thermostat is open and there’s damage to the elements itself ordering the elements assembly; ordrng 1 WP8182528 (HEATER), schdld next appmnt fortUE
We serviced a
FFFH20F2QWC FRIGIDAIRE
Model FREEZER
Near North Ridgeville, OH 44035
Macaulay G.
Job Details: 07/18/2018
Found outer door panel has warp from top to bottom, ordering outer door panel; ordrng 1 297316736 (panel-outer door)
We serviced a
KITCHENAID WASHER
Model GUD27GSSJ0WW
Near Willoughby, OH 44094
Jeff M
Job Details: 07/18/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
GZ25FSRXYY2 Whirlpool
Model Refrigerator
Near Mentor, OH 44060
Brian M
Job Details: 07/18/2018
Cc of no ice Found ice maker calling for water and not stopping Ice build up in ice bin and and surrounding area Needs ice maker Replaced using truck stop Ice maker cycled and called for water and stopped as it shouldOP TEST OK ; used 1 W10882923 (ICE MAKER ASSY)
We serviced a
110.28922790 Kenmore
Model Washer
Near University Heights, OH 44118
Corey L.
Job Details: 07/18/2018
Installed agitator dogs, op test good,
We serviced a
JGD8430ADB Jenn-Air
Model Range
Near Brecksville, OH 44141
Corina B
Job Details: 07/18/2018
CC that the RT front burner does not turn off. Found the switch closed and gas is coming out of the burner head. The burner head screws are going to need to be drilled out. Found the manifold is no longer available.
We serviced a
MAYTAG REFRIGERATOR
Model MSF22C2EXM01
Near Leroy Township, OH 44077
Jeff M
Job Details: 07/18/2018
he electronic emitters are not working. EST only ; ordrng 1 W10757851 (cntrl-elec), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
AMANA REFRIGERATOR
Model TR25VW
Near Andover, OH 44003
Arthur V
Job Details: 07/18/2018
Replaced ice maker op test good U it cycled and filled. Advised customer to dump first couple of trays for sanitary purposes ; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
Near North Ridgeville, OH 44035
Macaulay G.
Job Details: 07/18/2018
We serviced a
KBFC42FTS04 KITCHENAID
Model REFRIGERATOR
Near Shaker Heights, OH 44122
Dan H
Job Details: 07/18/2018
Customer complaint that ice bin is hard to get out and unit is not making ice, found water to ice maker shut off, ice bin drawer tracks need lubricated( customer will doe themselves), unit is operating as designed ; Job Cmpltd
We serviced a
KITCHENAID DISHWASHER
Model KDTE204ESS4
Near Perry, OH 44081
Arthur V
Job Details: 07/18/2018
Replaced both dispenser doors. Op test good. ; Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Perry, OH 44081
Arthur V
Job Details: 07/18/2018
, Found black wire going to moisture sensor not seated in harness. Re installed by pushing wire fitting firmly into harness. Tested with clothing from the customer. Op test good ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHB00
Near Painesville Township, OH 44077
Arthur V
Job Details: 07/18/2018
, Replaced door and glides. No more gasket gaps or anyplace warm air can get in that i can see. Op test good ; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW4800XQ2
Near Mentor, OH 44060
Arthur V
Job Details: 07/18/2018
Found unit has a f7e1 error. Basket speed sensor. Same error JM cleared. Replaced actuator and recalibrated. ;after recalibration i ran a auto test. Unit passed. Customer to get refund of the difference between the control and the actuator per LS ; used 1 W10006355 ([Alt for WPW100063) from stock, Job Cmpltd,
We serviced a
41761712510 KENMORE
Model WASHER/DRYER STACKED
Near Avon Lake, OH 44012
Brian B
Job Details: 07/18/2018
Replaced UI and motor control board. Main control board is wrong part (main board for dryer). Tested unit. Op test ok
We serviced a
KDTE334DSS0 KITCHENAID
Model DISHWASHER
Near LaGrange Township, OH 44050
Macaulay G.
Job Details: 07/18/2018
Installed left and right tracks, tested rack and dishwasher working properly.; Job Cmpltd
We serviced a
KITCHENAID RANGE
Model KSDB900ESS0
Near Painesville, OH 44077
Arthur V
Job Details: 07/18/2018
Found cooling fan error. Old fan dragging when spinning by hand. Replaced with truck stock. Op test good. ; used 1 W11107275 (FAN-BLWR) from stock, Job Cmpltd,
We serviced a
GE REFRIGERATOR
Model GTS22KHPARWW
Near Aurora, OH 44202
Robert A.
Job Details: 07/18/2018
Found no water going trough valve, needs valve and i/m line steamed out; ordrng 1 WR57X10032 (VALVE7745), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 7/24 TUE !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Solon, OH 44139
Robert A.
Job Details: 07/18/2018
Installed sliders, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
GE RANGE
Model DS205267P
Near Aurora, OH 44202
Robert A.
Job Details: 07/18/2018
c oven not working, found bake ignitor receiving power, pulled .19amp, ng, replaced, op test ok; used 1 4342528 (IGNITOR5145) from stock, Job Cmpltd,
We serviced a
PFCF1NFXCBB GE
Model Refrigerator
Near Mentor, OH 44060
Brian M
Job Details: 07/18/2018
Cc of fridge no cool Ff65 ff65 Found all fans running Compressor not running Used box to test compressor.. compressor kicked on frost returned Needs compressor start device Customer does not want to repair at this time
We serviced a
KUCP02IRBS1 Kitchenaid
Model Compactor
Near Rocky River, OH 44116
Corey L.
Job Details: 07/18/2018
Customer complaint of loud pounding at the end of cycle, confirmed sounds like a machine gin going off inside the unit, ram position switch has failed; ordrng 1 WP777811 (switch-dir),
We serviced a
MHW6000AW0 Whirlpool
Model Washer
Near Brecksville, OH 44141
Corina B
Job Details: 07/18/2018
CC that the unit is whining when it runs. Ran diag not codes. Started a normal load with clothes and a drain and spin. Unit would not go into a full speed spin. Will need shocks. Unit is stacked and cust is going to have dryer removed before we come back. Called SM to order parts. ; ordrng 4 WPW10261492 (shock absorber 4893)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS26H5ASB3
Near Rootstown, OH 44272
Robert A.
Job Details: 07/18/2018
Installed valve and i/m, cycled, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WFE525S0HV0
Near Mantua, OH 44255
Robert A.
Job Details: 07/18/2018
Found rt frnt element not cycling, needs element and switch; ordrng 1 W10823729 (ELEMENT) and 1 WPW10434452 (SWITCH), schdld next appmnt for 7/24 Tue
We serviced a
WHIRLPOOL DRYER
Model WED9400SU0
Near Huntsburg, OH 44046
Robert A.
Job Details: 07/18/2018
Found blower incert siezed to motor, blower wheel sins free, needs motor and blower wheel; ordrng 1 279787 (MOTOR16087) and 1 WP697772 (BLOWER4944), schdld next appmnt for 7/24 TUE ! [**],
We serviced a
MFX2676FRZ00 Maytag
Model Refrigerator
Near Bay Village, OH 44140
Corey L.
Job Details: 07/18/2018
Customer complaint refrigerator not cooling, ff temp was 51, frz was 0, found ice build up on ff evap, labor covered per W11092686C pointer, s-code to cover labor S16360Thermistor was in the incorrect spot, corrected thermistor position, cleared ice, op test good;
We serviced a
WRS571CIDM02 Whirlpool
Model Refrigerator
Near Seven Hills, OH 44131
Corina B
Job Details: 07/18/2018
CC that there is food freezing in the ff section. Found the damper not seated correctly. Seated the damper and the cover to the damper is warped. Will need a new cover. Called SM to order part. ; ordrng 1 WPW10457601 (support),
We serviced a
MVWB835DW3 MAYTAG
Model WASHER
Near Cleveland, OH 44109
Dan H
Job Details: 07/18/2018
Customer complaint of loud banging noise during high speed spin cycle, ran diagnostics found f0e5(off balance) error code, Ran high speed spin in manual test cycle, no unusual noises heard, unit spins normally, unit is not level, leveled unit, op test good, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent ; Job Cmpltd
We serviced a
RB270PXBB2 WHIRLPOOL
Model WALL OVEN
Near Wellington, OH 44090
Macaulay G.
Job Details: 07/18/2018
Installed sensor in wall oven. Error code F3 still coming up. Tested wires from sensor to control board, tested ok. Determined that issue is the control board. Control board is discontinued.
We serviced a
WTW4816FW2 WHIRLPOOL
Model WASHER
Near Wellington, OH 44090
Macaulay G.
Job Details: 07/18/2018
When agitating and spinning, washer pulley rubbing against shield. Increased height of washer legs, ran calibration cycle, washer is operating properly
We serviced a
JFFCC72EFS00 JENN-AIR
Model REFRIGERATOR
Near Broadview Heights, OH 44147
Chad P.
Job Details: 07/18/2018
Installed freezer fan. Op test ok. ; Job Cmpltd
We serviced a
WED4815EW1 Whirlpool
Model Dryer
Near Seven Hills, OH 44131
Corina B
Job Details: 07/18/2018
CC that the door is hard to open and close. Checked the door, it’s normal. Advised cust the door is opening and closing properly. Customer has foil style vent advised the customer that it’s a potential fire hazard to replace with a semi rigid or rigid vent. Found the lint screens felt is coming off. Will need a new screen. Called SM to order part. Cust can install part. ; ordrng 1 WPW10717210 (screen)
We serviced a
WRF555SDFZ Whirlpool
Model Refrigerator
Near Euclid, OH 44119
Brian M
Job Details: 07/18/2018
We serviced a
GTDP180ED2WW GE
Model Dryer
Near Willowick, OH 44095
Brian M
Job Details: 07/18/2018
Installed switch OP TEST OK
We serviced a
MVWB835DW2 Maytag
Model Washer
Near Broadview Heights, OH 44147
Corina B
Job Details: 07/18/2018
CC that the clothes are getting ripped. Ran diag f9e2 Water Ring Detected, Pump Drive System Problem,. Checked the tub, good. Will need a new wash plate. Called SM to order part. ; ordrng 1 W10902814 (washplate)
We serviced a
WRF540CWBB01 WHIRLPOOL
Model REFRIGERATOR
Near Rocky River, OH 44116
Dan H
Job Details: 07/18/2018
Customer complaint that ice maker is overflowing, found water leaking from ice maker mold, unit needs new ice maker, installed new ice maker , op test good ; used 1 W10884390 (ICE MAKER ASSY) from stock, Job Cmpltd,
We serviced a
HTDX100EM7WW HOT POINT
Model DRYER
Near Cleveland, OH 44108
Dan H
Job Details: 07/18/2018
Installed new timer and knob, op test good ; Job Cmpltd
We serviced a
KBFN502EPA00 KITCHENAID
Model REFRIGERATOR
Near Cleveland, OH 44120
Dan H
Job Details: 07/18/2018
Customer complaint that right door gasket is torn, confirmed, ordering door gasket, gasket appears to be no longer available ; ordrng 1 W10600741 (SEAL)
We serviced a
WED8500SR0 WHIRLPOOL
Model DRYER
Near Cleveland Heights, OH 44118
Dan H
Job Details: 07/18/2018
Customer complaint that unit is not starting, confirmed, ran diagnostics found f26(motor drive system failure) error code, found belt snapped and not hitting belt switch, unit needs new belt, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; ordrng 1 661570V (belt)
We serviced a
GUD27GSSJ0WW GE
Model WASHER
Near Grafton, OH 44044
Macaulay G.
Job Details: 07/18/2018
, Washer fills with water, agitates once, then the wash light flashes. The stack unit is installed in a very small closet, making it difficult to diagnose. Contacted Ge tag. They informed that flashing light indicated a fill time out. The washer is filling in plenty of time. Water pressure is great. Office to order control panel, selector switch, pressure switch,control board,and lid switch.; ordrng 1 WE19X22737 (panel control and ht) and 1 WH12X10510 (switch selector) and 1 WH12X10530 (pressure switch - el) and 1 WH12X22743 (board control asm) and 1 WH44X10288 (lock lid),
We serviced a
GLD2445RFQ0 FRIGIDAIRE
Model DISHWASHER
Near Fairview Park, OH 44126
Macaulay G.
Job Details: 07/18/2018
Office to order bottom door seal.; ordrng 1 809006501 (gasket)
We serviced a
MRT118FFFE01 REFRIGERATOR
Model MAYTAG
Near Olmsted Falls, OH 44138
Macaulay G.
Job Details: 07/18/2018
Could not find any air leaks that would would cause frost build up. Advised customer to leave food in freezer and refrigerator if issue occurs again. No service pointers out currently for this model and serial number. Cleaned frost from evaporator cover. Realigned freezer door for better seal. Did not leave mitigation mat, no water running to refrigerator.; Job Cmpltd
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44135
Macaulay G.
Job Details: 07/18/2018
Replaced actuator that was ordered. Ran calibration cycle. Tested with small load of clothes in. All tested ok. Put mitigation mat under washer.; Job Cmpltd
We serviced a
WRT108FZDT02 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44144
Chad P.
Job Details: 07/18/2018
Installed evap and drier. Charged unit. Op test ok. Advised 24 hrs for normal cooling to resume. ; Job Cmpltd
We serviced a
WSF26C3EXF01 WHIRLPOOL
Model REFRIGERATOR
Near Brooklyn, OH 44144
Chad P.
Job Details: 07/18/2018
No power to ice maker. Found harness below door broken. Harness is part of the door. Will need door replaced
We serviced a
WTW6600SB1 WHIRLPOOL
Model WASHER
Near Avon Lake, OH 44012
Brian B
Job Details: 07/18/2018
CC that machine goes off balance on almost every load. Found weak suspension rods. Checked under machine for any leaking through bearings. All clean.
We serviced a
KBFS20EVMS13 REFRIGERATOR
Model KITCHENAID
Near Rocky River, OH 44116
Brian B
Job Details: 07/18/2018
Replaced drawer slides. Tested drawer, op test ok.; Job Cmpltd
We serviced a
GB2FHDXWQ02 WHIRLPOOL
Model REFRIGERATOR
Near Eastlake, OH 44095
Brian B
Job Details: 07/18/2018
Freezer door had an air leak, remove door adjusted tracks opt test ok .; Job Cmpltd
We serviced a
GTDP740GD0WW GE
Model DRYER
Near Westlake, OH 44145
Brian B
Job Details: 07/18/2018
Replaced Ignitor and sensor. Ran test cycle, op test ok.; Job Cmpltd
We serviced a
WTW8040DW2 Whirlpool
Model Washer
Near Chardon Township, OH 44024
Brian M
Job Details: 07/18/2018
Cc of fl error Found error for long fill Cold water enters Hot water not entering. Removed line to make sure water flows through hose Needs water valve Customer has tray under water shut off due to leaking ; ordrng 1 W11173597 (WATER VALVE ),
We serviced a
WRF993FIFM00 Whirlpool
Model Refrigerator
Near Avon Lake, OH 44012
Corey L.
Job Details: 07/18/2018
Installed new parts, cleared ice from ff evap, op test good
We serviced a
KBFS25EWMS10 Whirlpool
Model Refrigerator
Near Chardon, OH 44024
Brian M
Job Details: 07/18/2018
Cc that unit is not making ice Found Ice maker getting power and calling for water but no water coming Need water valves replaced Customer does not want repair
We serviced a
MVWB765FW1 Maytag
Model Washer
Near Brook Park, OH 44142
Corina B
Job Details: 07/18/2018
C that the cold water has hot water coming out. Ran diag f0e4 Spin Limited By Water Temperature. Ran a manual test cold and hot water lines are reserved. Corrected the water lines. Ran a hot cycle and cold cycle, no leaks
We serviced a
WRF535SWHZ00 Whirlpool
Model Refrigerator
Near MIDDLEBRG HTS, OH 44130
Corina B
Job Details: 07/18/2018
CC that there is frost in the freezer. Found the gasket is not touching the frame of the unit. Steamed out the freezer gasket. Optest ok
We serviced a
NGD4655EW2 Amana
Model Dryer
Near Chardon, OH 44024
Brian M
Job Details: 07/18/2018
Installed coils Ran test cycle OP TEST OK
We serviced a
KUDT03FTSS0 Kitchenaid
Model Dishwasher
Near Cleveland, OH 44102
Corey L.
Job Details: 07/18/2018
Customer complaint dishwasher did not clean last load, unit loaded when tech arrived, both spray arms have been obstructed with dishes preventing arms from rotating, customer loading too much into unit, advised customer to load less and cautiously to avoid things dropping through the racks
We serviced a
WTW5000DW Whirlpool
Model Washer
Near Madison Township, OH 44057
Brian M
Job Details: 07/18/2018
Cc that unit is still not spinning out and clothes are smelling Ran auto test all other functions are working as normal Found washplate loose from gearcase Removed washplate teeth on both gearcase and washplate worn out and just free spinning Needs gear case and washplate ; ordrng 1 W10752283 (washplate) and 1 W11035751 (gearcase)
We serviced a
KDTE104ESS2 Kitchenaid
Model Dishwasher
Near Cleveland, OH 44121
Corina B
Job Details: 07/18/2018
CC that the gasket to the dispenser has fallen off. Found the gasket is falling off. Replaced the dispenser from t/s. Optest ok.
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Westlake, OH 44145
Brian B
Job Details: 07/18/2018
Verified pop, sent pic. Found broken dispenser. Replaced from t/s. Ran test cycle. Op test ok. Placed water mat, sent pic.; used 1 W10861000 (DISPENSER-DISHWASHER) from stock, Job Cmpltd,
We serviced a
AMANA DISHWASHER
Model ADB1400AGW1
Near North Olmsted, OH 44070
Chad P.
Job Details: 07/18/2018
Unit stored latch fault. Latch not staying closed. Adjusted door. Door not latching. Reset control to factory default. Op test ok. ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5FHDXVB03
Near North Olmsted, OH 44070
Chad P.
Job Details: 07/18/2018
Replaced I.m. And cycled. Op test ok. ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM
Near North Ridgeville, OH 44039
Chad P.
Job Details: 07/18/2018
Turned shut off bar to I.m. Off as it is not plumbed. Cycled comp on and off and let unit run a defrost cycle. Unable to duplicate the noise at this time. Advised to use as normal. Op test ok. ; Job Cmpltd,
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519FS0
Near Strongsville, OH 44149
Chad P.
Job Details: 07/18/2018
Found lamp I’ll not turn off. Relay on control is stuck. Needs control and bulb replaced. Board shows discontinued. Not possible. Unit is only a year old. S.m. To please research parts. ; ordrng 1 8206232A (lamp 40 watt) and 1 W10824822 (CONTROL), schdld next appmnt
We serviced a
MAYTAG DRYER
Model MGDB835DW4
Near Strongsville, OH 44149
Chad P.
Job Details: 07/18/2018
Cc that unit seems to be too hot still. And seems to not dry on bedding. Vent is clear. Ran bedding and timed dry. Unit headed in both but did not have temp difference when temp was level changed. Needs thermostat and Thermistor. ; ordrng 1 WP3391912 (THERMOSTAT) and 1 WP8577274 (THERMISTOR), schdld next appmnt for 7/23 MON 1-4, saved tckt [SdLink\312742a.png], save
We serviced a
WOD51EC0AS05 Whirlpool
Model Range
Near Shaker Heights, OH 44122
Brian M
Job Details: 07/18/2018
Installed thermostat Tested bake on both upper and lower to 350
We serviced a
MFX2876DRM Maytag
Model Refrigerator
Near Kirtland, OH 44094
Corey L.
Job Details: 07/18/2018
Customer complaint ff section not cold, ff temp at 50, found ff evap iced over, cleared ice, found thermistor just dangling, crimped clip to fit pipe tight, evap cover seal good, fans good, thermistor within range; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM10
Near Strongsville, OH 44149
Chad P.
Job Details: 07/18/2018
Pulled unit and turned water on. No leaking. Ran disp. No water. Drain pan checks good. Drain line checks good. Supply line checks good. Advised to monitor. Op test ok. ; Job Cmpltd,
We serviced a
WED4815EW1 Whirlpool
Model Dryer
Near University Heights, OH 44118
Corey L.
Job Details: 07/18/2018
Customer complaint dryer not heating, confirmed no heat, unit only getting 110v, customer checked fuse, fuse blown, screw in style fuse customer replaced with new, dryer now heats, op test good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAM00
Near Strongsville, OH 44136
Gail V.
Job Details: 07/18/2018
Found duck bill failed and filled up freezer with ice. Tech was unable to safely remove the door. Advised unit will need to be shut down and defrosted before a repair can be made. Unit now in a total no cool. Forced on for this Wednesday. C.p. Has spare drain trap no need to order parts. C.p. Only. ; schdld next appmnt for 7/18 WED 2-5,
We serviced a
SF315PEKW0 Whirlpool
Model Range
Near Mentor, OH 44060
Corina B
Job Details: 07/18/2018
CC that the oven does not bake or broil. Checked the amp drawl 2.59 amps. Will need a new igniter. Replaced the ignitor from t/s. Optest ok. ; used 1 12400035 (IGNITER 5299)
We serviced a
WOS51ES4ES00 Whirlpool
Model Wall Oven
Near Highland Heights, OH 44143
Corina B
Job Details: 07/18/2018
CC that the oven quit working after a self clean. Found the thermal fuse is open. Will need a new fuse. Called SM to order parts. ; ordrng 1 W11025102 (fuse-thrml) and 1 W11034459 (thrmst-fix)
We serviced a
JXD7036YS2 Jenn-Air
Model Down Draft Vent
Near Pepper Pike, OH 44124
Corina B
Job Details: 07/18/2018
CC that the unit only goes half way up. Unit ones half way up. If you pull up on it will go up. Needs a new motor. Called SM to order part; ordrng 1 WPW10398274 (motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ00
Near Broadview Heights, OH 44147
Chad P.
Job Details: 07/18/2018
Installed rails. Op test ok. ; Job Cmpltd,