Service History 652 | Freds Appliance

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS311SDHM

Near Cleveland, Ohio 44109

Corina H

Job Details: 08/17/2022

CC that the top 2 shelves are freezing food. Confirmed. Found the top shelf packed with food. Advised cust to not overpack the top shelf with food to have the proper air flow. Opt test ok

We serviced a

WHIRLPOOL RANGE

Model WFE550S0HV1

Near Chagrin Falls, Ohio 44023

Jason N

Job Details: 08/17/2022

Installed right side oven door hinge. Door operation test good.

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Cleveland, Ohio 44144

Manny

Job Details: 08/17/2022

"Cc unit made a weird noise lik3 something was loose, ran diagnostics and found code f7e5 for shifter fault, cant duplicate the noise, all sounds on unit are normal, noticed unit was not leveled, leveled unit and replaced shifter with TS#W10913953, ran diagnostics and calibration, opt test ok; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Painesville, Ohio 44077

Dan

Job Details: 08/17/2022

"Customer complaint of loud noise, confirmed, noise is coming from cam, shifter is not moving it completely, unit needs new cam and shifter, customer does not want repair at this time ; ordrng 1 W10913953 (Shifter) and 1 W10721967 (Cam)"

We serviced a

GE WASHER

Model GTW465ASN1WW

Near Orwell, Ohio 44076

Brian M

Job Details: 08/17/2022

Cc unit still not spinning stops mid cycle Ran diagnostics found no errors ran all manual test in diagnostics mode no issue found Ran normal drain and spin unit seems to have its own mind will not go directly into drain and spin Goes through a quick wash then later goes to spin Advised on control board replacement ; ordrng 1 WH22X35137 (Control) and 1 SHIPPING (shipping and handling)

We serviced a

KITCHENAID DISHWASHER

Model KUDS22STXX0

Near Lorain, Ohio 44053

Angel

Job Details: 08/17/2022

Cc that dishwasher was not functioning only had the door open light on. Verified and display and buttons will not work tried reseting unit but nothing. Unit will need control and console. Looked up parts and they are discontinued. Can not fix unit.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Jefferson, Ohio 44047

Brian M

Job Details: 08/16/2022

Installed heater OP Test Ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS05

Near Avon Lake, Ohio 44012

Angel

Job Details: 08/16/2022

Cc that they have had an issue 3 times with unit thawing out there food in the freezer and not making ice. Verified and unit is working properly at the moment temperature in freezer was 13* but it was in defrost mode and ff section at 42* since customer has had same issue 3 times where it works and than stops working Im going to be ordering main control board and ui. Parts out if stock office to reschedule. ; ordrng 1 W11574770 (Main control) and 1 W11574767 (Ui)

We serviced a

WHIRLPOOL DRYER

Model WED6620HC2

Near Cleveland, Ohio 44127

Corina H

Job Details: 08/16/2022

"Replaced the heater, fuses and screen. Advised cust to install a semi rigid vent. Opt test ok"

We serviced a

WHIRLPOOL DRYER

Model WED5100HC1

Near Elyria, Ohio 44035

Marie V

Job Details: 08/16/2022

"When arrived cust said that they tried to call, they called at 7 am. Explain office opens at 7:30. She said that unit is working right now. It was not heating but now is working. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ03

Near Brook Park, Ohio 44142

Manny

Job Details: 08/16/2022

"Cc unit frosting up in the fz, and Ff is getting warm, she stated that we are the 4th company that comes out for the same issue and that shes loosing hope on techs, I apologize and told her well get to the bottom of the issue, checked temperatures and 24 in ff and 7 in fz, cux stated that its working good because she had to unplugged it so the unit can melt all the frost in the fz, ran test mode and defros circuit shorted, set unit to forced defrost and unit defrosted checked bymetal and at 42k ohms which is out of range, unit needs evap harness, fz ambient thermistor and control board.; ordrng 1 WPW10503278 (refer elect cont brd) and 1 W11260592 (harns-wire) and 1 W10316760 (thermistor)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW08

Near Cleveland, Ohio 44102

Angel

Job Details: 08/16/2022

Replaced inlet valve and roller and rivet tested unit. Opt test ok.

We serviced a

KITCHENAID DISHWASHER

Model KDFE104KBL0

Near Westlake, Ohio 44145

Manny

Job Details: 08/16/2022

"Cc that unit was giving error code after the first time they used it, he stated that wpl had him removed the drip tray and flow sensor, and unit have been working properly since, ran diagnostics and no codes, unit finished without any issues or leaks, leveled unit, and its working as designed, opt test ok"

We serviced a

MAYTAG WASHER

Model MHW5630HC0

Near Willoughby Hills, Ohio 44094

Dan

Job Details: 08/16/2022

"Installed new springs and bellow, op test good"

We serviced a

GE REFRIGERATOR

Model GFE26GGKBBB

Near Painesville, Ohio 44077

Jason N

Job Details: 08/16/2022

Cc unit leaking from underneathFound sheet of ice buildup on freezer bottom. Evaporator drain hole iced over. Cleared ice from freezer section and steamed down drain hole. Ensured drain tube clear. Op test good.

We serviced a

GE DRYER

Model GTD75GCPL0EG

Near Chagrin Falls, Ohio 44023

Brian M

Job Details: 08/16/2022

Cc no heat Found gas valve not opening Customer had parts installed customer supplied parts OP Test Ok

We serviced a

KITCHENAID ICEMAKER

Model KUIC15NHZS0

Near North Royalton, Ohio 44133

David R

Job Details: 08/16/2022

"Cc unit not producing ice, customer already changed filter out. Ran diagnostics, no water coming into unit. Verified 120 to valve when activated. Will need water valve.** apartments. Wants to be emailed and bill too.; ordrng 1 W10881366 (Water valve), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KENMORE WASHER

Model 110.29622801

Near Willoughby, Ohio 44094

Jason N

Job Details: 08/16/2022

"Cc unit leaking Ran wash cycle on medium load, checked hoses, valves, no leaks found. Let unit agitate for several minutes. Switched to spin and drain. Could not find evidence of water leaking from unit. Could not duplicate leak concern at this time."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Willowick, Ohio 44095

Dan

Job Details: 08/16/2022

"Installed new filter head, op test good"

We serviced a

ROPER DRYER

Model RED4516FW0

Near Rocky River, Ohio 44116

Manny

Job Details: 08/16/2022

"Cc unit not drying properly and smells like burning. Verify and unit working properly but feel like over heating checked outside vent outlet and not airflow found flap block still in the vent, customer removed block and good flow, unit is working as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near Mayfield Heights, Ohio 44124

Joe O

Job Details: 08/16/2022

Installed ice maker. Cycled. Op test ok

We serviced a

JENN-AIR REFRIGERATOR

Model JS48NXFXDE01

Near Bentleyville, Ohio 44022

Brian M

Job Details: 08/16/2022

Installed icemaker OP Test Ok

We serviced a

GE DRYER

Model GFD45ESSMOWW

Near Solon, Ohio 44139

Brian M

Job Details: 08/16/2022

Cc unit chirping Found sliders damaged Needs slides ; ordrng 2 WE3M52 (dryer green bearing)s and 2 WE3M51 (dryer bearing slide)s and 1 SHIPPING (shipping and handling)

We serviced a

WHIRLPOOL DISHWASHER

Model MDB8959SKZ0

Near Cleveland, Ohio 44113

Angel

Job Details: 08/16/2022

Replaced drain hose tested unit. Opt test ok.

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Cleveland, Ohio 44105

Corina H

Job Details: 08/16/2022

CC that the door keeps popping off. Confirmed. Found the top of the frame to the door not secure. Will need a new door and nameplate. Office to reschedule appointment; ordrng 1 W11176456 (Door) and 1 W11178521 (Nameplate)

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Sheffield Lake, Ohio 44054

Marie V

Job Details: 08/16/2022

Cc that the door is hard to open or close. Confirmed. Corrected issue. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS02

Near Broadview Heights, Ohio 44147

David R

Job Details: 08/16/2022

Customer has been monitoring and working correctly. Customer does not want gasket replaced at this time. Replaced harness and damper. Adjusted temp. Good. Op Test Ok.***adjusted labor since did not put on gasket. Customer has gasket

We serviced a

JENN-AIR REFRIGERATOR

Model JCB2388GRW

Near Timberlake, Ohio 44095

Jason N

Job Details: 08/16/2022

"Cc unit leakingFound ice buildup on bottom of freezer section, evaporator drain tray iced over. Cleared ice from freezer and drain. Pulled drain tube from rear and flushed. Ensured good flow through. Op test good."

We serviced a

GE REFRIGERATOR

Model GTS22KGNBRWW

Near Willoughby, Ohio 44095

Dan

Job Details: 08/16/2022

"Customer complaint of ice build up in freezer section, unit is in a garage, found doors sealing, doors pop open and fall forward, leveled unit so doors fall closed, op test good"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Pepper Pike, Ohio 44124

Joe O

Job Details: 08/16/2022

Installed 3rd rack roller. Found rack not sliding in. Found dent in tub. Needs tub assembly and feed tubeTub shows out of stock. Office to reschedule; ordrng 1 W10872558 (Feed tube) and 1 W11409866 (Tub assembly)

We serviced a

AMANA REFRIGERATOR

Model AFI2539ERM01

Near Cleveland, Ohio 44102

Angel

Job Details: 08/16/2022

Cc that freezer was getting frost on the left hand side but it stopped. Explained to customer that door had to been left propped open causing the issue. Explained to them to make sure they open the door by the center of the handle to prevent the door from getting cocked sideways. Unit is functioning as design. Opt test ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29PBMS00

Near Avon Lake, Ohio 44012

Angel

Job Details: 08/16/2022

Cc that water kept dripping from ff section side. Verified and now the drain tube in ff section was clogged had a lot of debris and ice buildup steamed out and cleaned drain tube made sure water wad draining out properly. Opt test ok. Still waiting on doors to arrive.

We serviced a

KITCHENAID BUILT IN FRIDGE

Model KBFN506ESS01

Near Avon, Ohio 44011

Marie V

Job Details: 08/16/2022

Cc that theres condensation in freezer. Confirmed. Found baking soda package preventing door from closing. Op test ok

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Seven Hills, Ohio 44131

David R

Job Details: 08/16/2022

Replaced lower harness. Ran test mode. All components working. Op Test Ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF305ESS05

Near Willoughby, Ohio 44094

Jason N

Job Details: 08/16/2022

Cc unit moisture appearing on center railConfirmed condensation on center mullion rail. Found Humidity control was not turned on. Turned control on and wiped rail clear of moisture. Advised customer to leave Humidity control on and monitor.

We serviced a

WHIRLPOOL WALL OVEN

Model KODE500ESS04

Near Shaker Heights, Ohio 44120

Manny

Job Details: 08/16/2022

"Control came with a broken triac, customer stated that the box came partially open and was in an envelope and box was kinda crushed. Box does looks like it was stepped on, Spoke to bj and he advise reordering control. Ordering control ; ordrng 1 W11179310 (cntrl-elec)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHV0

Near Shaker Heights, Ohio 44122

Joe O

Job Details: 08/16/2022

Cc: adjuster brokenNeeds adjuster assembly. ; ordrng 1 W10712395 (adjuster)

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KBL0

Near Cleveland, Ohio 44144

Corina H

Job Details: 08/16/2022

Replaced the heater. Started a rinse cycle. Ran a calibration. No leaks. Opt test ok

We serviced a

MAYTAG WASHER

Model MVW8230HC0

Near Avon, Ohio 44011

Marie V

Job Details: 08/16/2022

"Cc that the unit does not works. Confirmed. Unit does not powers on, tried rebooting, failed. Tried entering diagnostics, failed. Theres water at the basket. Took ohms on drain pump. 19.0ohms. Good. Door is locked. Control receiving 121Volts. Unit will need latch and control. Cust will call back. Waiting on warranty response. ; ordrng 1 W11394572 (Latch) and 1 W11426291 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

JENN-AIR RANGE

Model JES9750AAS

Near Wickliffe, Ohio 44092

Jason N

Job Details: 08/16/2022

"Cc unit display not working, burners are out Found no display on unit. Customer stated that burners were working recently then stopped. Found when tested burner operation, display would come on momentarily. Checked all connections on control board and power cord. Plugged unit back in and display is now working. Possible loose neutral connection somewhere. Tested all functions, some buttons on touch panel are not responding. Panel will need replaced. Checked burner coils for continuity, all checked good, resistance within spec. Found terminals corroded and evidence or arcing due to poor connection. Cleaned terminals with emery cloth and reinstalled. Tested all burners, all burners are now heating. . ; ordrng 1 WP74005745 (Panel)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SMBM00

Near Willoughby, Ohio 44094

Dan

Job Details: 08/16/2022

"Customer complaint of ice build up on freezer section floor, found evaporator drain tube clogged, cleared, op test good"

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW2

Near Avon Lake, Ohio 44012

Angel

Job Details: 08/16/2022

Cc that strike broke. Confirmed it was broken replaced with new one tested unit. Opt test ok.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHC2331PFAA

Near Solon, Ohio 44139

Joe O

Job Details: 08/16/2022

"Cc: nothing workingFound control receiving proper power. Moisture got to control, rusted out and shorted. Needs controlAdvised customer could need other parts but cannot test without controlCustomer had someone at the house for them. Did not leave a payment method and would not answer the phone. Office to contact; ordrng 1 5304498781 (board-main power), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

JENN-AIR RANGE

Model JDS1450DS0

Near Seven Hills, Ohio 44131

David R

Job Details: 08/16/2022

"Replaced lower oven fuse, tested. Good. Op Test Ok"

We serviced a

KITCHENAID DISHWASHER

Model KDPM704KPS0

Near Sheffield Lake, Ohio 44054

Angel

Job Details: 08/16/2022

Replaced heater tested unit. Opt test ok.

We serviced a

MAYTAG WASHER

Model MHW5630HW3

Near Painesville, Ohio 44077

Dan

Job Details: 08/16/2022

"Customer complaint of standing water in tub and error code, unit flashing f8e3(overflow) error code, found filter basket clogged, cleared, op test good"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Cleveland, Ohio 44108

Manny

Job Details: 08/16/2022

"Replaced latch and pump, ran diagnostics and calibration opt test ok"

We serviced a

MAYTAG WASHER

Model MVW6230RHW1

Near Valley View, Ohio 44125

Joe O

Job Details: 08/16/2022

Installed gear case and actuator. Ran test cycle. Found unit making buzzing noise. Motor excessively hot. Needs motor and cam; ordrng 1 W11026785 (motor-drve) and 1 W10721967 (drive pulley)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFHB2751TF7

Near Lorain, Ohio 44052

Angel

Job Details: 08/16/2022

Cc that water valve was leaking on back of unit and that the mullion was broken. Verified and water line was off so I reinstalled it to make sure it was the valve and there was no leaks. Looks like the line was just loose causing it to leak. And for the mullion it will need a whole new door with mullion because the plastic tab that goes into door that the mullion slides onto broke off. Ordering parts. Office to reschedule ; ordrng 1 242185670 (Door RH) and 1 241779802 (Mullion hinge) and 1 242036306 (Mullion)

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BB2

Near Cleveland, Ohio 44111

Corina H

Job Details: 08/16/2022

CC that the unit does not heat. Turned oven to 350* 3.35 amps when on. Will need a gas valve and igniter ; ordrng 1 WP98014893 (Valve) and 1 W11176454 (Igniter)

We serviced a

CROSLEY WASHER

Model VAW3584GW1

Near Garfield Heights, Ohio 44125

Marie V

Job Details: 08/16/2022

"Cc that the unit is making a loud noise when spinning. Ran diag, no error codes. Ran auto test. I was able to hear gears from gearcase also unit when spinning was shaking too much. Removed agitator and found weld is broken. Basket is damaged. Unit will need gearcase and basket. Office will contact once they have eta on the part. ; ordrng 1 W11454741 (Gearcase) and 1 W11454741 (Basket)"

We serviced a

KITCHENAID OTR MICROWAVE

Model KMLS311HSS09

Near Seven Hills, Ohio 44131

David R

Job Details: 08/16/2022

"Replaced control, set unit volume to highest it can go. Good. Working as designed. Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Cleveland, Ohio 44111

Corina H

Job Details: 08/16/2022

"Cust showed pop, sent pic. CC that the u it is not cooling. Ff 41* Fz -2. Working as designed. Opt test ok"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGHX2636TFA

Near Painesville, Ohio 44077

Dan

Job Details: 08/16/2022

"Recovered refrigerant, installed compressor and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 5.5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator"

We serviced a

GE WASHER

Model GTWN2800D1WW

Near Perry, Ohio 44081

Dan

Job Details: 08/16/2022

"Customer complaint that unit is not draining, unit drains, found water running down transmission shaft, gear oil all over under unit , unit needs new transmission, customer does not want repair at this time; ordrng 1 WH38X10019 (Transmission), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near Streetsboro, Ohio 44241

Brian M

Job Details: 08/16/2022

Customer showed pop took picCc unit not spinning Found no errors Ran diagnostics cycle Unit is operating as design Advised on settings

We serviced a

WHIRLPOOL WALL OVEN

Model RBD305PDS14

Near Chagrin Falls, Ohio 44023

Brian M

Job Details: 08/16/2022

"Cc unit died and sparked Found element shorted Found control getting power but nothing turning on Needs control and elements Parts are NLA ; ordrng 1 8300435 (switch,membrane (blk) and 1 8301917 (Control)"

We serviced a

MAYTAG RANGE

Model MER5530AAW

Near Garfield Heights, Ohio 44125

Marie V

Job Details: 08/16/2022

Replaced oven sensor. Tested unit. Op test ok

We serviced a

KENMORE RANGE

Model 362.75571691

Near Strongsville, Ohio 44149

Marie V

Job Details: 08/16/2022

"Cc that the burners are not coming on. Tested unit, at this point unit is working. Cust said that thats weird because it hasnt worked for a while. Removed top and inspect ignitor wires they are going bad. Parts are not longer available . Spoke with BJ. Told me to isolate wires. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near South Euclid, Ohio 44121

Jason N

Job Details: 08/16/2022

"Cc unit not agitating Customer stated unit would not agitate, then at times, unit would not spin. Ran diagnostics, found codes f7e5 for shifter fault, f0e2 for oversuds and f1e1 for main control fault. Cleared codes, ran auto test cycle. All functions passed in auto test. Ordering main control for f1e1 control fault. ; ordrng 1 W11608058 (Main control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model MRT118FFFZ01

Near Garfield Heights, Ohio 44125

Joe O

Job Details: 08/16/2022

"Cc: not coolingFound temps in ff section at 61 degrees, freezer at 42 degrees. Found ball of ice on cap tube. Needs compressor, and evaporatorCompressor shows under 10 year part only warrantyCustomer does not want to repair at this time; ordrng 1 W10836706 (evaporator) and 1 W11092625 (compressor)"

We serviced a

MAYTAG REFRIGERATOR

Model MSC21C6MFZ00

Near Gates Mills, Ohio 44040

Jason N

Job Details: 08/16/2022

"Cc unit frosting again in freezer section. Found a few frozen droplets in freezer section, nothing out of the ordinary. I advised customer condensation may occur occasionally in small amounts due to doors being opened, and will usually dissipate over time. Added silicone to center mullion liner to ensure no air leakage from ff section."

We serviced a

KENMORE RANGE

Model 790.75333314

Near Strongsville, Ohio 44136

Marie V

Job Details: 08/16/2022

"When arrived cust showed me is working now. Tested burner, pass. Op test ok"

We serviced a

MAYTAG OTR MICROWAVE

Model MMV1175JZ0

Near Ashtabula, Ohio 44004

Dan

Job Details: 08/16/2022

"Installed new control, op test good"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Lorain, Ohio 44052

Angel

Job Details: 08/16/2022

Replaced heater tested unit. Opt test ok.

We serviced a

WHIRLPOOL DRYER

Model WGD5000DW2

Near Pepper Pike, Ohio 44124

Manny

Job Details: 08/16/2022

"Cc unit not drying properly, and has a squeaking noise, verified and hear rollers making a squeaking noise, ran normal cycle and centrifugal switch engaging for 1 mins the disengaged and flame goes off, checked all components and all pass, spoke to Bj he confirmed that is a bad motor, unit will need motor, blower wheel, and repair kit. Customer will think about it and let us know if she wants to proceed with the repair ; ordrng 1 4392065 (dryer repair kit) and 1 279827 (motor!dryer) and 1 WP694089 (wheel), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MTW5600TQ1

Near Madison, Ohio 44057

Dan

Job Details: 08/16/2022

"Customer complaint that unit is putting black stains on clothes, found agitator dogs worn out, installed new agitator dogs, op test good, advised customer to run clean washer cycle; used 1 80040 (Dogs) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KUDS30IXSS9

Near Pepper Pike, Ohio 44124

Manny

Job Details: 08/16/2022

"Cc unit leaking and door no closing all the way, verified and found top rack a little out causing the door no to close, remove rack and found the spray arm manifold hanger broken and the probe stuck in the main manifold, and this is causing the unit to leak since the door doesnt close all the way, unit will need probe and hanger, hanger showing discontinued on marcone, V&V and Sears parts.; ordrng 1 WPW10082831 (probe) and 1 W10082832 (holder(discontinued))"

We serviced a

WHIRLPOOL RANGE

Model WFG510S0AW2

Near Parma, Ohio 44134

David R

Job Details: 08/16/2022

"Cc unit oven not working. Checked wire to ignitor. Unplugged and plugged back in, make sure good connection. Tried bake at 350*, fire came right on. Preheat to 350* cycling on and off as normal. Customer to monitor and test out. If happens again would suggest replaced bake ignitor, WP9758079. As of today. Good. Op Test Ok."

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Seven Hills, Ohio 44131

David R

Job Details: 08/16/2022

"Cc unit not spinning. Ran diagnostics, no error codes. Found and verified spin not working. Hub splines are worn. Washplate is seized onto gearcase, will need to break off as well to replace. Gave estimate. Customer paid SVC only. Does not want to go ahead with repair. Do not order parts.; ordrng 1 W10902814 (Washplate) and 1 W10528947 (Hub), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Mantua, Ohio 44255

Brian M

Job Details: 08/16/2022

Installed heater Ran test cycle OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW0

Near Perry, Ohio 44081

Joe O

Job Details: 08/16/2022

Installed control and ui. Ran auto test. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Hiram, Ohio 44234

Brian M

Job Details: 08/16/2022

Installed damper OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model WFW9250WW00

Near Willoughby, Ohio 44094

Jason N

Job Details: 08/16/2022

"Cc unit banging and unbalanced during spin cycle.Found basket hanging down in front, lot of movement up and down, feels like basket support has separated from spin basket. Quoted customer basket and tub replacement. Customer declined repair. ; ordrng 1 WPW10202459 (Basket assy) and 1 W11239041 (Rear tub)"

We serviced a

MAYTAG WASHER

Model MVWB835DW1

Near Olmsted Township, Ohio 44138

Marie V

Job Details: 08/16/2022

"Cc that the panel is not working. Confirmed, found ui has corrosion on it. Replaced ui. Ran calibration and auto test. Pass. No core for return."

We serviced a

GE REFRIGERATOR

Model TBX18IABQRWW

Near Euclid, Ohio 44119

Corina H

Job Details: 08/16/2022

CC that there is water in the ff section. Confirmed. Drain is clear. Dumped water down the drain pan water dripping into the ff section from the return duct. This is caused by dumping water into the drain pan. The water could be from the previous repair. Opt test ok

We serviced a

MAYTAG REFRIGERATOR

Model MFI2569VEM0

Near Roaming Shores, Ohio 44084

Jason N

Job Details: 08/16/2022

"Cc unit not making ice, product in ff section freezingCustomer stated unit has not made ice in months, but wants it looked at now. Found ice box wire harness from cabinet to ice maker corroded and burnt. Advised customer that cabinet harness is not replaceable and we are unable to repair ice maker function."

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Amherst, Ohio 44001

Marie V

Job Details: 08/16/2022

Replaced heater. Tested unit. No leaks. Op test ok

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Lorain, Ohio 44053

Angel

Job Details: 08/16/2022

Cc that they had another company come out to fix dryer and they replaced heating element and than second time replaced thermal fuse. Verified power and it was good took apart unit and found heating element loose and completely shorted out also found thermal fuse dangling and open. Replaced thermal fuse and thermistor but will need to order heating element explained to customer issue and to leave unit unplugged until heating element gets replaced. ; ordrng 1 WP3387747 (Heating element)

We serviced a

MAYTAG WASHER

Model MVW6200KW1

Near Elyria, Ohio 44035

Marie V

Job Details: 08/15/2022

Cc that the unit is. It finishing the spin cycle. That unit starts shaking. Started r air and spin cycle. Pass. Tested dampers. Pass. Tilted unit to verify components. Pass. Showed cust that you can pause unit to rearrange clothes. Also ran diag found error code F0E9 off balance paused. Unit is working as designed at this point. Op test ok; saved tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Highland Heights, Ohio 44143

Corina H

Job Details: 08/15/2022

"Replaced the blade, fan, scroll, holder, foam. Opt test ok"

We serviced a

GE RANGE

Model JGB735SP1SSAT

Near Middlefield, Ohio 44062

Brian M

Job Details: 08/15/2022

Converted to propane

We serviced a

GE RANGE

Model JS750DF1WW

Near Ashtabula, Ohio 44004

Dan

Job Details: 08/15/2022

"Glass recieved was not the correct size, ordering correct part ; ordrng 1 WB56T10105 (Glass)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Madison, Ohio 44057

Dan

Job Details: 08/15/2022

"Installed new water filter housing, op test good"

We serviced a

GE WASHER

Model GTWN2800D1WW

Near Painesville, Ohio 44077

Dan

Job Details: 08/15/2022

"Customer complaint that knob is not turning, confirmed, unit needs new timer knob, customer will install ; ordrng 1 WH01X10310 (Knob), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW3

Near Painesville, Ohio 44077

Dan

Job Details: 08/15/2022

"Customer complaint that unit is not filling all the way up with water, ran diagnostics no error codes found, started normal wash cycle, unit filled to normal water level and began washing, unit is operating as designed"

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGZ06

Near Middleburg Heights, Ohio 44130

David R

Job Details: 08/15/2022

"Replaced control, heater, harness, thermistor. Good. Give 24 hrs to cool properly, 24-48 hours for fin bin of ice. Op Test Ok."

We serviced a

WHIRLPOOL DRYER

Model WED5620HW1

Near Painesville, Ohio 44077

Jason N

Job Details: 08/15/2022

"Cc unit not heatingChecked all thermals, found heater element open. Unit will need heater element replaced. Unable to check airflow at vent outlet due to unit being in a complex. Advised to have venting inspected/cleaned. ; ordrng 1 WP3387747 (Heater element)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Eastlake, Ohio 44095

Joe O

Job Details: 08/15/2022

Installed element. Tested. Op test ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near North Ridgeville, Ohio 44039

Angel

Job Details: 08/15/2022

Cc that the adjusters on top rack were broken. Verified and all the wheels came off replaced with new adjusters. Opt test ok.

We serviced a

AMANA DISHWASHER

Model ADB1400AGW

Near Hiram, Ohio 44234

Brian M

Job Details: 08/15/2022

Installed dispenser and control OP Test Ok

We serviced a

GE RANGE

Model JGB650EEF2ES

Near Olmsted Falls, Ohio 44138

Marie V

Job Details: 08/15/2022

Cc that have 2 burners that does not works. Confirmed. Spark is working. Can hear gas going in. Found out needed to clean burner head it gas dirty. Cleaned up. Tested burners . Op test ok

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Painesville, Ohio 44077

Jason N

Job Details: 08/15/2022

"Cc unit not draining or spinning Found unit flashing f9e1 for long drain fault when arrived, water still in tub. Checked under unit found damaged blue wire to drain pump. Repaired wiring. Ran auto test, all functions passed. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDT01

Near Willoughby, Ohio 44094

Joe O

Job Details: 08/15/2022

"Cc: frosting in freezer, not cooling ff sectionFound ff door will not close completely. Found damage to lower cabinet, cabinet bowing, pushing out on bottom of ff door. Advised customer damage is not repairable. Called whirlpool tech line spoke with butch. Sent pics, unit up for review. Sr: 7734351624Customer showed pop"

We serviced a

WHIRLPOOL WASHER

Model MVW7232HW0

Near Berea, Ohio 44017

Marie V

Job Details: 08/15/2022

"Cc that unit have clothes basket, wet, did not drain. Cust said unit is under a year.they will pay sc and contact Maytag. Unit does not wants to do anything. Cant stays cycle, when enters diag, unit does not shows display. Rebooted unit. Got it to enter diag, F9E1 drain pump system problem, F3E3 water inlet Tempe fault F1E2 motor drive module over voltage F8E6 water hazard F0E7 load detected when running cleaning washer cycle. Followed steps on tech sheet. Unit will need drain pump. uI and latch. ; ordrng 1 W11394572 (Latch) and 1 W11419171 (Control) and 1 W11478526 (Panel.) and 1 W11396717 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Avon, Ohio 44011

Angel

Job Details: 08/15/2022

Cc that unit was freezing her jars of jam and lettuce. Verified temps and ff section was 36* and ff section was at 5* noticed that the air supply vent was completely blocked with jars and tall items on top shelf. Verified the temp settings and customer had it at 36*. Changed temperature to recommended at 38* and helped customer rearrange the fridge for proper airflow. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW3

Near Streetsboro, Ohio 44241

Brian M

Job Details: 08/15/2022

Installed gearcase tub and agitator Ran test cycle OP Test Ok

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Pepper Pike, Ohio 44124

Corina H

Job Details: 08/15/2022

CC that the lock is broken. Confirmed. Found the strike is broken. Replaced the strike from surplus t/s. Started a drain and spin. Opt test ok ; ordrng 1 W11457841 (Strike)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Willoughby Hills, Ohio 44092

Joe O

Job Details: 08/15/2022

"Cc: not coolingFound temps at 44 in freezer section, ff at 54 degrees. Found ball of ice on cap tube. Needs compressor, and evaporatorCompressor and evaporator show under 5 year parts and labor warranty; ordrng 1 W10836706 (evaporator) and 1 WPW10507886 (compressor)"

We serviced a

KITCHENAID RANGE

Model KSEG700EBS3

Near Mentor, Ohio 44060

Jason N

Job Details: 08/15/2022

"Cc unit displays f8e0 for fan speed fault Replaced cooling fan using customer supplied part. Ran bake test to 300 degrees. Good preheat and cycle, no fault codes. Op test good."

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