Near Cleveland Heights, OH 44118
Brian M
Job Details: 04/17/2019
RANGE WHIRLPOOL WFE505W0HS1 Cc of long preheat Bake and Brooke elements getting 17 ohms Found terminal block damaged and power lead going to control burnt Needs terminal block control and wire harness Customer to purchase new appliance power cord Spoke to BJ about harness ; ordrng 1
Near Kent, OH 44240
Brian M
Job Details: 04/17/2019
DISHWASHER WHIRLPOOL GU3100XTVB Cc unit not working Found control getting power but not properly sending it Put unit into drain took ui off and nothing happened tapped on control board and unit started to drain Needs control board replaced ; ordrng 1 WPW10221913 (cntrl-elec)
Near Bainbridge Township, OH 44023
Joe O
Job Details: 04/17/2019
WASHER MAYTAG MVWC415EW1 Cc: not spinning or agitatingFound error f7e6 motor faultRan auto test unit would not spin or agitateRan all tests for motor Tests all lead to control needing replacedCustomer states another tech from a different company has worked on unitHe has “fixed” w
Near Mentor, OH 44060
Arthur V
Job Details: 04/17/2019
REFRIGERATOR GE GTK17JCD4RBS "Found unit not defrosting. Found unit needs defrost control,and evap fan motor and blade Reschedule at customer request Customer to turn unit off before arrival ; ordrng 1 WR55X21623 (control defrost modu) and 1 WR60X10204 (blade,evap fan asm) and 1
Near Concord Township, OH 44077
Jeff M
Job Details: 04/17/2019
WASHER GE GTWN4250D1WS Installed new part unit op tested good
Near Cuyahoga Heights, OH 44127
Jeff M
Job Details: 04/17/2019
WASHER MAYTAG MVWC416FW0 Installed new part unit op tested good
Near Independence, OH 44131
Corey L.
Job Details: 04/17/2019
WALL OVEN WHIRLPOOL WOD51EC0HS01 "Customer complaint ovens don’t get warm sometimes, found pop through entitlement, ran diagnostics found f6e4 ui lost com, ordering ui and control; ordrng 1 W11261167 (ACU) and 1 W11297709 (CONSOLE STNLS)"
Near Mayfield, OH 44143
Jeff M
Job Details: 04/17/2019
DISHWASHER KITCHENAID KDTE304GPS0 The gasket just popped out. Unit tested good
Near WARRENSVL HTS, OH 44122
Joe O
Job Details: 04/17/2019
RANGE GE JKP55SP3SS "Cc: oven door lockedFound unit to be unlocking and locking on its own; ordrng 1 WB24T10080 (bake tco2072) and 1 WB24T10096 (switch limit bimetal1036), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Madison Township, OH 44057
Jeff M
Job Details: 04/17/2019
REFRIGERATOR FRIGIDAIRE FRT18G4AW2 The unit was not defrosting properly I found the defrost thermostat open and replaced with truck stock unit tested good; used 1 WR50X10010 (THERMO DEFROST ) from stock
Near Beachwood, OH 44122
Brian M
Job Details: 04/17/2019
DRYER KENMORE 110.728121 Cc of unit taking to long to dry Found vent packed with lint and vent way to long Trimmed and cleared vent Ran test cycle unit reaching 230 degrees inside drum temps OP TEST OK
Near Brooklyn, OH 44144
Paul P.
Job Details: 04/17/2019
WASHER WHIRLPOOL WTW4950HW1 "Tested washer, too much deflection of basket, office to order suspension kit. ; ordrng 1 W11217817 (SUSPENSION)"
Near Cleveland, OH 44128
Brian M
Job Details: 04/17/2019
MICROWAVE KITCHENAID KHMS1850SSS1 Cc of no power Found breaker to be tripped Tripped breaker back Ran test loads OP TEST OK
Near Warrensville Heights, OH 44128
Brian M
Job Details: 04/17/2019
REFRIGERATOR WHIRLPOOL WRF560SEYB04 Cc of no cool Found freezer door not sealing not sitting correctly in place Removed door and bins found fan frosted over Ran force defrost OP TEST OK Cleared ice the rest of the way reinstalled drawer and door OP TEST OK
Near Strongsville, OH 44136
Paul P.
Job Details: 04/17/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 "Evaporator frosted up, defrosted FF evaporator, found thermistor improperly placed. Per office notes and service pointer W11092686, Completely defrosted evaporator. Set thermistor in proper position. Per tech support with Brian, office to order fan harn
Near Streetsboro, OH 44241
Brian M
Job Details: 04/17/2019
RANGE WHIRLPOOL WFE550S0HZ1 Cc of stainless trim popped away from glass Found stainless trim not adhered to glass because the adhesive was not attached Reattached trim OP TEST OK
Near Fairview Park, OH 44126
Paul P.
Job Details: 04/17/2019
RANGE WHIRLPOOL WFG505M0BS3 "Test3 oven, F3 code in memory. Tested bake operations, F3 code. Sensor is testing in proper ohms range, would need new control. Too cost prohibitive to repair at this time."
Near Madison, OH 44057
Arthur V
Job Details: 04/17/2019
REFRIGERATOR WHIRLPOOL GX5SHDXVD01 Found unit not defrosting Found jazz bd faulty. Replaced with truck stock. Completely defrosted unit. Op test good ; used 1 WPW10503278 (MUST RETURN**CORE*CTRL BOARD) from stock
Near Olmsted Falls, OH 44138
Macaulay G.
Job Details: 04/17/2019
RANGE WHIRLPOOL WFE550S0HZ1 Unit is new. Has burning smell while preheating. It is burning off the packing oil. Also found chips in glass cooktop. Office to order cooktop.; ordrng 1 W11183708 (COOKTOP)
Near Strongsville, OH 44136
Macaulay G.
Job Details: 04/17/2019
OTR MICROWAVE MAYTAG MMV4205FZ3 Door glass is shattered. Office to order door.; ordrng 1 W11041339 (door/mw)
Near Willoughby Hills, OH 44094
Arthur V
Job Details: 04/17/2019
WASHER MAYTAG MVWB766FW1 Customer complaint of white residue appeared on her dark clothing called techline talked to David. David stated this is a use and care issue. Advise customer how to properly load unit. Use bedding cycle with deep wash Do not wash towels with other la
Near Shaker Heights, OH 44122
Corey L.
Job Details: 04/17/2019
WASHER WHIRLPOOL WET4024HW0 See JN pvr
Near Strongsville, OH 44136
Macaulay G.
Job Details: 04/17/2019
REFRIGERATOR WHIRLPOOL WRX986SIHV00 Fresh food evaporator is not defrosting. Tech line advised to order entire harness. Office to order harness.; ordrng 1 W11087438 (motor-evap)
Near Pepper Pike, OH 44124
Joe O
Job Details: 04/17/2019
RANGE KITCHENAID KODE500ESS04 Cc: oven temps too coldRan test bake to 350Used temp probe for meter to test tempsUpper oven was calibrated at 0Lower oven was 20 degrees too coldCalibrated plus 20Checked both unitsOp test ok
Near Cleveland Heights, OH 44118
Joe O
Job Details: 04/17/2019
RANGE AMANA AGR5330BAW3 Cc: burners not simmeringAdjusted burnersOp test ok
Near Broadview Heights, OH 44147
Paul P.
Job Details: 04/17/2019
OTR MICROWAVE WHIRLPOOL WMH32519FB0 "Installed U.I. and sensor. Ran diagnostic test, no error code, sensor reading humidity properly. Ran cycle with test cup of water on vegetable setting, heating properly."
Near Eastlake, OH 44095
Arthur V
Job Details: 04/17/2019
DRYER WHIRLPOOL WED92HEFC0 Replaced both inlet and outlet thermisters. Op test No good. Check vent light still on. Called techline talked to Ed. File number. Ed contacting engineering Engineering to contact me in 48-72 hrs. ; saved tckt
Near Strongsville, OH 44136
Paul P.
Job Details: 04/17/2019
RANGE KITCHENAID KFGD500ESS04 "Tested oven, found orifice holder end crimped. Replaced orifice holder and burner head. Also found front left burner shutting off on low setting, adjusted pressure to operate properly."
Near Saybrook Township, OH 44004
Arthur V
Job Details: 04/17/2019
DRYER WHIRLPOOL WGD8500DW4 Unit rattling after it gets hot. Need to otder support rollers and idler pulley assy ; ordrng 1 W10837240 (idler pulley) and 2 WPW10314173 (support)s
Near Strongsville, OH 44149
Paul P.
Job Details: 04/17/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM13 "Tested diagnostics, reading properly. Ice maker not receiving proper cool airflow. found frost in back of evaporator, and around edges, bumping evaporator fan. No cool air to ice maker. Used step to force defrost, heater not coming on. Took cover off eva
Near Brook Park, OH 44142
Paul P.
Job Details: 04/17/2019
DISHWASHER AMANA ADB1100AWB5 "Tested dishwasher, found obstruction at drain below pump. Cleared obstruction, ran on test cycle, now operating properly."
Near North Royalton, OH 44133
Macaulay G.
Job Details: 04/17/2019
WASHER MAYTAG MHW2000AWW Replaced inlet valve. All tested ok.
Near Parma, OH 44129
Macaulay G.
Job Details: 04/17/2019
DRYER WHIRLPOOL WED4815EW1 "Found the fuse inside of the 30 amp safety switch for the dryer was very hot and smelled like burnt wiring. There is no issue with the dryer at all. On it’s highest setting, it is only pulling around 22 amps."
Near Elyria, OH 44035
David R
Job Details: 04/17/2019
DRYER HOTPOINT HTDX100ED4WW "Found timer knob cracked, cannot grab on to timer. Ordering timer Knob. Customer to put on themself, no return date.; ordrng 1 WE1M652 (timer knob 9.69), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Fairview Park, OH 44126
Macaulay G.
Job Details: 04/17/2019
OTR MICROWAVE WHIRLPOOL WML55011HS2 Touched up paint.
Near Berea, OH 44017
Macaulay G.
Job Details: 04/17/2019
WASHER MAYTAG MVWB765FW1 Replaced console. All tested ok.
Near Strongsville, OH 44149
Macaulay G.
Job Details: 04/17/2019
DRYER MAYTAG MEDB835DW4 Dryer is taking too long to dry clothes. Adjusted drying level in settings. All tested ok.
Near Highland Heights, OH 44143
Arthur V
Job Details: 04/17/2019
RANGE KENMORE 790.366724 Found bake ignitor open. Replaced with truck stock. Op test good. Customer does not want broil repaired Please replace both ignitors. First one broke installing it ; used 2 12400035 (IGNITER) from stock
Near Westlake, OH 44145
Gabriel P
Job Details: 04/17/2019
DRYER WHIRLPOOL WED70HEBW0 "Turn on dryer did not hear noise put some clothes in and sounds like idler pulley whistling replace from truck stock could not replace cause need a second technician for job closet is too tight for me to work on request double labor so both technician ca
Near Avon Lake, OH 44012
Gabriel P
Job Details: 04/17/2019
RANGE KITCHENAID KEBS107SSS02 "Inner glass chatter customer will need this parts listed to fix also customer said they will think about so pls do not order parts yet until customer call office,thanks,opt test ok; ordrng 1 8303746 (brkt-suprt 35.49) and 1 8304377 (brkt-suprt 36.60) and
Near Mentor-on-the-Lake, OH 44060
Arthur V
Job Details: 04/17/2019
DRYER MAYTAG MEDC215EW1 Found a screw in etween front panel and drum causing issue. Removed screw. Op test good
Near Kingsville, OH 44048
Arthur V
Job Details: 04/17/2019
WALL OVEN KITCHENAID KODC304ESS00 Found bottom oven not heating after a self clean. Unit needs a safety stat —Reschedule at customer request. ; ordrng 1 W11165152 (thrmst-fix)
Near Beachwood, OH 44122
Jason N
Job Details: 04/17/2019
REFRIGERATOR KITCHENAID KRFC704FBS00 "Cc unit ice maker not workingCustomer stated water running down into ice container.Removed ice maker, found ice stuck in mold, would not release from mold on harvest. Cleared ice from mold, reinstalled, ran diagnostics test 120, all ice maker functions p
Near Sheffield, OH 44054
David R
Job Details: 04/17/2019
WASHER MAYTAG MVWB855DC3 "Unit not turning on. Unplugged, waited and plugged back in. Nothing. Will not let any buttons be pressed, no display. Checked all wires, plugged in. Ordering control and console.; ordrng 1 W11112662 (console CHROME) and 1 W11171748 (CONTROL )"
Near South Euclid, OH 44121
Jason N
Job Details: 04/17/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "Cc unit does not drainChecked drain pump, drain line, and disposal drain. Found plastic debris in drain loop under cabinet. Removed. Ran wash test and cancel drain. Op test good."
Near Parma, OH 44129
Corey L.
Job Details: 04/17/2019
REFRIGERATOR FRIGIDAIRE LFSS2612TF "Customer complaint there is a crack in the frz on left wall found after cleaning, confirmed large split in the liner on the left wall of frz section took pics, called Frigidaire techline unable to repair a split in the liner, act # , advised customer war
Near Avon Lake, OH 44012
David R
Job Details: 04/17/2019
REFRIGERATOR FRIGIDAIRE FGHS2631PF3 "Cc that ice maker will get stuck mid cycle, forget it has cubes inside and will still call for more water. Cleared ice and Tested cycling, pressed on/off switch for 15 seconds. Called for water. Ordering icemaker**** ordrng 1 5303918344 (ice maker assy
Near Brooklyn Heights, OH 44131
Corey L.
Job Details: 04/17/2019
RANGE WHIRLPOOL WFC310S0ES3 "Customer complaint of an error code f2e0 after cooking on burner and bake, customer says it’s worked fine after power was cycled to unit, ran diagnostics confirmed f2e0 shorted key, connections are good, started bake and burners unit is operating as desi
Near Elyria, OH 44035
David R
Job Details: 04/17/2019
WASHER AMANA NTW4516FW2 "Cc that in heavy or bulky cycle, unit is making a ticking noise when letting water into unit. No error codes. Spin basket and is moving freely nothing binding. Ran service mode. Everything test fine. Looked underneath unit, everything looks good. Ran a
Near North Royalton, OH 44133
Dan H
Job Details: 04/17/2019
REFRIGERATOR WHIRLPOOL WRT311FZDM01 "Recovered refrigerant, installed compressor , evaporator,and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 4.24oz of r134a, good frost pattern, op test good, advised customer to wait 24 hour
Near Cleveland, OH 44109
Corina B
Job Details: 04/17/2019
DRYER WHIRLPOOL GEW9250PW1 "Replaced the ui. Optest ng. The ui is dead. Checked the voltage to the door switch, 120 volts. Installed old ui is turning on. Will need a new ui. ; ordrng 1 WP8558755 (UI), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Berea, OH 44017
Macaulay G.
Job Details: 04/17/2019
REFRIGERATOR JENN-AIR JRSD2790W Cleared drain. Tested ok.
Near North Royalton, OH 44133
Gabriel P
Job Details: 04/17/2019
REFRIGERATOR WHIRLPOOL WRT311FZDM01 "Look at dan pvr,opt test ok"
Near Bay Village, OH 44140
Corina B
Job Details: 04/17/2019
DISHWASHER WHIRLPOOL GU2275XTVY1 "CC that the dispenser is broken and there is no power to the unit. Found the switch to the dishwasher was turned off. The dispenser tab is broken. Will need a new dispenser. ; ordrng 1 WPW10199696 (DISPENSER 11234), used 1 SHIPPING (SHIPPING AND HANDLING
Near Avon Lake, OH 44012
Gabriel P
Job Details: 04/17/2019
WASHER WHIRLPOOL WTW7300DW0 "Replace ui,opt test ok"
Near East Cleveland, OH 44112
Joe O
Job Details: 04/17/2019
RANGE WHIRLPOOL RBD275PDQ7 "Cc: upper oven not heatingFound error code f3 e3Found high limit thermostat openJumped out thermostat unit started heatingNeeds thermostat; ordrng 1 WP9759243 (thrmst-fix5783), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLIN
Near Independence, OH 44131
Dan H
Job Details: 04/17/2019
RANGE MAYTAG MGR8880AB "Customer complaint that door handle fell off, confirmed, no damage, reinstalled, op test good"
Near Cleveland, OH 44107
Corey L.
Job Details: 04/17/2019
WASHER WHIRLPOOL WFC8090GX0 "Customer complaint washer will not open door and the drain pump turns on for long periods of time, ran diagnostics found f9e1 long drain and f8e1 valve malf., cleared codes, found lots of dog hair clogging drain, cleared hair, started wash cycle, op test
Near Cleveland, OH 44111
Corey L.
Job Details: 04/17/2019
WASHER MAYTAG MAT20PDAWW0 "Customer complaint washer didn’t spin clothes were kinda wet at end of cycle, found plastic ring around basket detached and touching top of unit, ring just needed punched down to clip into place, also drain hose is a little too low at standing pipe, hose
Near Euclid, OH 44117
Corina B
Job Details: 04/17/2019
DISHWASHER WHIRLPOOL KUDS30IXBL9 Office to refund cust. Cust decided on not repairing the dishwasher brought control back for return ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near Cleveland Heights, OH 44118
Dan H
Job Details: 04/17/2019
RANGE WHIRLPOOL WFG505M0BW "Customer complaint that burners are not lighting and flames are too high, cleaned burner heads, adjusted flame size, op test good"
Near Westlake, OH 44145
David R
Job Details: 04/17/2019
REFRIGERATOR AMANA ABB2222FEW "FF section reading 60*s. Fz section reading -2*. Damper is open to FF but no air is coming from FZ. Frost on outside of Evap. Took down control and put into forced defrost to check heater. Heater giving out 4 amp draw. Needs control**** do not order part
Near Cleveland, OH 44118
Dan H
Job Details: 04/17/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Customer complaint that unit is leaking, found unit leaking from supply line connection, tried to tight op test no good, customer needs a plumber to replace supply line coupler, unit is operating as designed"
Near Westlake, OH 44145
David R
Job Details: 04/17/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Motor to ice maker is turning and coming into contact with ice container. Ice container arm not moving to crush or release ice. Ordering gas ice container ; ordrng 1 W11244434 (ICE CONTAINER )
Near Avon, OH 44011
David R
Job Details: 04/17/2019
WASHER WHIRLPOOL WTW8500DC0 "F7E5 shifter failure, F3E2 inlet water temp fault,F7E6 motor circuit loss of phase. Washplate is stripped. Gearcase is making grinding noise. Needs gearcase and washplate. ***** do not order parts.; ordrng 1 W10752283 (washplate 106.72) and 1 W10811956 (
Near Bay Village, OH 44140
Corina B
Job Details: 04/17/2019
DRYER KENMORE 110.659224 "CC the the unit does not turn on. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Checked power at the terminal block, good. Found the thermal fuse is open. Replaced the fuse from t/s. Vacuumed out the dryer. O
Near Mentor, OH 44060
Jason N
Job Details: 04/17/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Door smashed on end. snapped pics. Reordering.; ordrng 1 LW11037733 (dor-fip)
Near North Ridgeville, OH 44039
David R
Job Details: 04/17/2019
WASHER WHIRLPOOL WTW7300DW0 Cc loud grinding noise in spin cycle. Suspension is good. Went through service mode and heard noise in spin and agitate mode. Ordering gearcase.; ordrng 1 W10811956 (drum assy)
Near Bay Village, OH 44140
Corina B
Job Details: 04/17/2019
REFRIGERATOR KITCHENAID KSF26C6XYY00 "CC that the unit is not cooling. Ff 56 fz 56. Used my ui light, Found a leak at the drier. Replaced the drier. Recovered refrigerant, replaced drier, pulled 28"vac w/ pump, watched, good, charged 5oz r134a, unit cooling, pressures good, op test ok (I clo
Near Concord Township, OH 44077
Dan H
Job Details: 04/17/2019
B/IN REFRIGERATO GE ZISS420DRISS "Installed new air damper, op test good"
Near North Olmsted, OH 44070
Corina B
Job Details: 04/17/2019
REFRIGERATOR WHIRLPOOL GS6NBEXRB02 CC that the unit is not cooling. Ff 56 and fz 56. Checked the evap. No frost pattern. Will need a evap and drier. Cust does not want to repair
Near Cleveland, OH 44111
Corina B
Job Details: 04/17/2019
WASHER GE GTW330ASK1WW "CC that the unit is not finishing the cycle. Ran diag 19 UI State Time- out, 25 Pressure Sensor Dropout, ran the pressure hose test and a drain and spin. Will need a new control and pressure hose. ; ordrng 1 WH18X28174 (CONTROL ) and 1 WH41X25301 (PRESSU
Near Geneva Township, OH 44041
Jeff M
Job Details: 04/17/2019
REFRIGERATOR GE GSH25JSRFSS Installed new part unit op tested good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near Ravenna, OH 44266
Brian M
Job Details: 04/17/2019
WASHER GE GUD27ESSJ0WW Cc of unit not agitating And possibly still leaking Ran multiple test could not get unit to leak Ran normal cycle and tub just kept filling had to shut it down before it over filled found pressure hose nipple on new tub to have a piece of plastic inside t
Near Cleveland, OH 44120
Corey L.
Job Details: 04/17/2019
WASHER GE GTW330ASK1WW "Customer complaint washer not draining, confirmed drain just humming, found Hair pin in drain pump, removed obstruction, op test good, taking unused pump with"
Near WARRENSVL HTS, OH 44128
Corey L.
Job Details: 04/17/2019
WASHER MAYTAG MVWC565FW0 "Customer complaint when start is pressed nothing happens just puts a tiny bit of water in, ran diagnostics found f8e1 long fill no fill, found cold water valve off, customer turned valve on, op test good, calibrated unit"
Near Conneaut, OH 44030
Arthur V
Job Details: 04/17/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Found ice maker cycling over and over but not fill. Needs ice maker; ordrng 1 WPW10300024 (icemaker)
Near Brooklyn, OH 44144
Corina B
Job Details: 04/17/2019
DISHWASHER MAYTAG MDB4949SDE1 CC that the wheels are falling off. Found the wheels are broken. Will need new wheels. Ran a calibration to check the heater since the wheels hit the heater. Office to order parts. ; ordrng 4 W10195416V (WHEELS)s
Near Amherst, OH 44001
David R
Job Details: 04/17/2019
DISHWASHER WHIRLPOOL WDF530PLYB7 "Cc not draining and utensils still wet and around tub. 10-1 dispenser electrical problem. Went through service mode and at end, lots of rinse aid was on the bottom, dispenser will also not close properly. Unit is draining all water, tested multiple times
Near Cleveland, OH 44106
Corina B
Job Details: 04/17/2019
REFRIGERATOR KITCHENAID KFIV29PCMS03 "CC that the unit is not cooling. The 3 way valve is clicking and the lights are working. Unplugged the pantry ui, unit turned on. Will need a new pantry ui. Office to order part; ordrng 1 W11199439 (UI PANTRY 25904), used 1 SHIPPING (SHIPPING AND HANDLIN
Near Chardon, OH 44024
Jason N
Job Details: 04/17/2019
DISHWASHER KITCHENAID KUDE48FXSP5 "Installed listed tub, relocated all components. Reinstalled unit under counter. Ran diagnostics cycle, checked for leaks. All functions passed, op test good."
Near Andover, OH 44003
Jason N
Job Details: 04/17/2019
WASHER MAYTAG MVWX655DW1 Installed listed control and latch. Ran auto test and calibration. All functions passed. Op test good.
Near Sheffield, OH 44054
Gabriel P
Job Details: 04/17/2019
RANGE WHIRLPOOL WOS51EC0AS00 "Fuses blowing,jumpstarts it and it turn UI on replacing from truck stock opt test ok ; used 1 WPW10545255 (FUSE-THRML) from stock"
Near Lorain, OH 44052
Gabriel P
Job Details: 04/17/2019
WASHER MAYTAG MVWX655DW1 "Found that washer wont turn on on the gfi outlet but use my extension cord to another different outlet that is not gfi and it works explain customer to get and 15 to 20 amp circuit and that gfi no good for appliance ,opt test ok"
Near Euclid, OH 44132
Joe O
Job Details: 04/17/2019
DISHWASHER WHIRLPOOL WDF520PADB7 Cc: water droplets around tubAdvised customer to use a rinse aidRan test cycleUnit is functioning as designedOp test ok
Near Lorain, OH 44053
Gabriel P
Job Details: 04/17/2019
WASHER MAYTAG MVWB835DW1 "Replace lid lock,ran calibration and auto test all pass,opt test ok"
Near Mentor, OH 44060
Joe O
Job Details: 04/17/2019
REFRIGERATOR MAYTAG MFT2776FEZ00 Cc: noise coming from evap fanFound ice build up across the top of freezer evaporatorTested bimetal had continuity Defrost heater had 30 ohmsThermister had 7.5k ohmsBi metal opened once it reached high temp limitCustomer stated that he had a piece of plas
Near Kent, OH 44240
Brian M
Job Details: 04/16/2019
REFRIGERATOR KELVINATOR MRT18TRFW2 Customer complaint Ice is melting in container and wants ice maker removed Removed Ice maker per customer request
Near Cleveland, OH 44107
Paul P.
Job Details: 04/16/2019
DRYER WHIRLPOOL WHD5090GW0 "Replaced control (ACU). Ran diagnostic and test cycles, now operating properly. Technician took core for processing."
Near Cleveland, OH 44109
Paul P.
Job Details: 04/16/2019
WASHER GE GTW460ASJ4WW "Ran diagnostic tests, found 2 error codes, #7 max fill and #22 out of balance. Ran fill/drain/spin and agitate tests, cleared error codes. Now operating properly. Did not set down mitigation mat, washer is in basement near floor drain."
Near Lorain, OH 44053
Gabriel P
Job Details: 04/16/2019
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Found some insulation white glue underneath hinge wiped it out and scratch it off with my nails all good no damage found show manager a video of fridge hinges and glue,opt test ok,good for sale"
Near Brooklyn Heights, OH 44131
Corey L.
Job Details: 04/16/2019
OTR MICROWAVE WHIRLPOOL WMH53521HZ2 "Installed turntable motor, op good"
Near Westlake, OH 44145
Corey L.
Job Details: 04/16/2019
RANGE WHIRLPOOL WFG540H0ES1 "Customer complaint range anti tip bracket preventing oven from pulling out, plumber couldn’t pull out oven to change gas line to make range counter deep, found bracket was loose, tightened bracket, op test good"
Near Westlake, OH 44145
Corey L.
Job Details: 04/16/2019
REFRIGERATOR KENMORE 10645422800 "Installed control, op test good"
Near North Olmsted, OH 44070
Corey L.
Job Details: 04/16/2019
RANGE KITCHENAID KODE507ESS04 "Customer complaint the fans are on and humming the whole cycle, started bake for 350, fans turned on unit heated, sounds are normal and fans stay one the whole cycle and for a while after cycle ends while unit cools down, unit is operating as designed"
Near Westlake, OH 44145
Corey L.
Job Details: 04/16/2019
DISHWASHER GE PDW8800J10WW "Customer complaint dishwasher burning and smoking, customer shut door and drain pump kicked on, a few seconds later smoke was coming from dr latch, turned power to unit off, found control melted at main harness connection and 3 digit module ribbon burnt,
Near Bay Village, OH 44140
Gabriel P
Job Details: 04/16/2019
REFRIGERATOR KITCHENAID KRBR109ESS00 "Replace motor damper,opt test ok"
Near Lorain, OH 44053
Gabriel P
Job Details: 04/16/2019
RANGE WHIRLPOOL WEG730H0DS0 "Found black grease on bottom pan and clear grease on door window explain customer that there is no oil in machine any where she also said when she use aqualift it didn’t took all black grease out it made it worst my senior technician bj told me to tell c
Near Moreland Hills, OH 44022
Brian M
Job Details: 04/16/2019
WASHER MAYTAG MHW8200FW0 "Cc of unit still filling up with water in the cups area Called whirlpool they advised on replacing expansion Control Board, And angular sensor #; ordrng 1 W10864049 (cntrl-elec) and 1 W11096092 (sensor)"
Near Richmond Heights, OH 44143
Corina B
Job Details: 04/16/2019
REFRIGERATOR KITCHENAID KSF26C6XYY00 Replaced the ff evap. Found a leak coming from the cabinet line on the ff side. Called t/l David file #. Whirlpool will be contacting the cust or me.