Service History 654

We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW00
Near Mentor, OH 44060
Jeff M
Job Details: 03/02/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2866PFGA
Near Saybrook Township, OH 44004
Arthur V
Job Details: 03/02/2018
Found unit icing up. Needs new style gasket kit. Extra time ; ordrng 1 5303918784 (GASKET KIT), schdld next appmnt for 3/7 WED ! [**],
We serviced a
MDB4949SDZ0 MAYTAG
Model DISHWASHER
Near North Olmsted, OH 44070
Macaulay G.
Job Details: 03/02/2018
Heater is cracked which is what caused the odor. Office to order heating element.; ordrng 1 W10703867 (heater), schdld next appmnt for 3/7 WED
We serviced a
WFW75HEFW0 WHIRLPOOL
Model WASHER
Near Strongsville, OH 44149
Macaulay G.
Job Details: 03/02/2018
Control needed reset. Times were not exact. After reset, tested ok. ; Job Cmpltd
We serviced a
LWC302 MAYTAG
Model DISHWASHER
Near Euclid, OH 44117
Corey L.
Job Details: 03/02/2018
Customer complaint dishwasher is leaking, confirmed unit is leaking from drain pump, very old model Maytag no parts or model found on web anywhere, offered a temporary fix of silicone around the housing, no seal was apparent to ever be there, customer approved the fix they sold the house and don’t want to turn it on even for a test, unable to op test; Job Cmpltd
We serviced a
WTW4616FW0 WHIRLPOOL
Model WASHER
Near Madison, OH 44057
Corina B
Job Details: 03/02/2018
CC that the clothes come out wet when done washing. Found the cust is not using he detergent. Advised cust to use he detergent and 1/2-1 tablespoons of he detergent due to have well water. Also, advised putting in screens on the water lines to avoid the water valves to get clogged and 6-8 bath towels equals a full load. Found the tub is not centered, centered the washer. Ran a normal load and a drain and spin. Blankets came out damp. Optest ok. ; Job Cmpltd
We serviced a
IUD8555DX3 IKEA
Model DISHWASHER
Near Cleveland, OH 44102
Chad P.
Job Details: 03/01/2018
Missing top rack stops office to order part..... Installed control and drain pump , op test okCust will install stops. No need to return. ; ordrng 2 WP8565925 (STOP)s
We serviced a
WHIRLPOOL RANGE
Model MER6555AAB
Near Avon Lake, OH 44012
Brian B
Job Details: 03/01/2018
Replaced listed parts. Tested unit. Found burning on other 8” burner switch. Will also need to order another large switch. Office to order. Will r/s customer. Paid in full. Customer going out of town. Do not order part until 3/9/18.; ordrng 1 WP7403P239-60 (SWITCH 5069), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 3/13 TUE 8-11
We serviced a
FRIGIDAIRE FRONT LOAD WASH
Model GLTF2940FS1
Near Mentor, OH 44060
Jeff M
Job Details: 03/01/2018
, The unit has a ede code ccu failure. Needs a new control est only ; ordrng 1 137006000 (control-electrical), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ00
Near Mentor, OH 44060
Jeff M
Job Details: 03/01/2018
The dispenser water hoses deformed at the end which is breaking the meniscus of the water causing it to drip one time after getting a glass of water hose needs replaced; ordrng 1 W11163765 (WATER HOSE), schdld next appmnt for 3/6 TUE
We serviced a
WHIRLPOOL DRYER
Model LE5770XWW0
Near Cleveland, OH 44119
Jeff M
Job Details: 03/01/2018
Do unit will not spin. Motor seized up estimate only; ordrng 1 279827 (motor!dryer), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
GE DRYER
Model DHDVH52EF0WW
Near North Kingsville, OH 44004
Arthur V
Job Details: 03/01/2018
Installed dryer rebuild kit. Op test good Cleaned out lint from inside cabinet ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
MHW5500FW0 MAYTAG
Model WASHER
Near Chardon, OH 44024
Corina B
Job Details: 03/01/2018
Replaced the control and the lid latch. Brought core back for return. Optest ok. ; Job Cmpltd
We serviced a
KENMORE WASHER
Model 110.26901691
Near Chardon, OH 44024
Robert A.
Job Details: 03/01/2018
Leveled unit, Started normal wash, good, unit filled, ran spin, good, op test ok; Job Cmpltd,
We serviced a
CAE2743BQ0 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44111
Chad P.
Job Details: 03/01/2018
Cc that unit will not start/ fill with water or complete the cycle. Found unit stored lid lock error code. Fired lid lock several times. It did not fail. Found water turned half way off. Turned on. Ran service test mode and calibration. No faults. Reset control. Advised to use as normal.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300EBL01
Near Munson Township, OH 44024
Robert A.
Job Details: 03/01/2018
Checked damper and thermistors, good, prodect pushed all the wat to the back, no air flow, corrected, cust to watch, op test ok; , Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS36FTX00
Near Chardon, OH 44024
Robert A.
Job Details: 03/01/2018
Found relay on bd getting warm, clicking on and off, needs cb; ordrng 1 W10789107 (CONTROL KIT300.79), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock,, schdld next appmnt for 3/6 TUE ! [**],
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Chesterland, OH 44026
Robert A.
Job Details: 03/01/2018
nspected unit, drain hose is wrong, no airgap, and does not go highenough, Ran diognastics, no codes, ran test 52, 5, 6, 18failed, ran spin cuycle, gearcase making noise, needs control, water valve and gearcase; ordrng 1 W10811956 (GEARCASE) and 1 W11024149 (CONTROL) and 1 W11165546 (VALVE), schdld next appmnt for 3/7 WED ! [***],
We serviced a
WMH53520CS5 WHIRLPOOL
Model MICROWAVE
Near Gates Mills, OH 44040
Corina B
Job Details: 03/01/2018
The humidity sensor that was order was the wrong one. Order the correct sensor and main control. Called SM to order parts. ; ordrng 1 W10833858 (HUMIDITY SENSOR) and 1 W11100597 (CONTROL), schdld next appmnt for 3/6 TUE
We serviced a
GEW9868KL1 WHIRLPOOL
Model DRYER
Near North Ridgeville, OH 44039
Paul H.
Job Details: 03/01/2018
Found thermal fuse open, replaced from t/s, tested, op test ok.; used 1 WP3390719 (THERMAL FUSE) from stock, Job Cmpltd
We serviced a
MIR8890AS0 MAYTAG
Model RANGE
Near Avon, OH 44011
Paul H.
Job Details: 03/01/2018
Bake element has bursted, will need replaced; ordrng 1 W10779716 (elmnt-bake), schdld next appmnt for 3/8 THU
We serviced a
WDTA50SAHV0 WHIRLPOOL
Model DISHWASHER
Near Westlake, OH 44145
Macaulay G.
Job Details: 03/01/2018
Replaced water inlet valve. Tested by starting a cycle. No leaks. Work completed.; Job Cmpltd
We serviced a
MED4200BW0 WHIRLPOOL
Model DRYER
Near Cleveland, OH 44111
Chad P.
Job Details: 03/01/2018
Found no faults in operation. Advised th check filter light comes on any time the unit is woken up to select or start a cycle. Advise to use as normal. ; Job Cmpltd
We serviced a
GE REFRIGERATOR
Model GSS25GGHBCBB
Near Auburn Township, OH 44023
Tim G.
Job Details: 03/01/2018
Installed ice maker, op test good. ; Job Cmpltd,
We serviced a
CROSLEY DRYER
Model ZGD7009GW0
Near Mantua, OH 44255
Tim G.
Job Details: 03/01/2018
Checked ordered part and found not a whole asm as it usually comes. Unit missing the overlay. Reordering. ; ordrng 1 W11158459 (OVERLAY), schdld next appmnt for 3/8 THU !,
We serviced a
MAYTAG DISHWASHER
Model MDB5100AWW
Near Bedford, OH 44146
Tim G.
Job Details: 03/01/2018
omplaint is that the unit will not start. Checked and found the door hard to latch due to it hitting the mounting brackets and the control panel membrane bubbling causing the issue. Unit needs control panel. Checked and found the control panel NLA. Advised the customer that someone would be in contact with her in the next 3 business days. ; ordrng 1 99002283 (PANEL NLA),
We serviced a
WRF560SEYM05 WHIRLPOOL
Model REFRIGERATOR
Near Brooklyn, OH 44144
Chad P.
Job Details: 03/01/2018
Harness did not come with Thermistor. Used Thermistor from t.s. Op test ok. ; used 1 W10902214 (THERMISTOR) from stock, Job Cmpltd
We serviced a
RED4516FW0 ROPER
Model DRYER
Near Avon, OH 44011
Macaulay G.
Job Details: 03/01/2018
Replaced timer. Timer does advance. Heats ok. Tested ok.; Job Cmpltd
We serviced a
AER6303MFW1 WHIRLPOOL
Model RANGE
Near Avon, OH 44011
Paul H.
Job Details: 03/01/2018
, Preheated to 350, oven is definitely squeaking, trying to determine exact location, seems to be coming from back where burner meets cavity, called Techline, spoke with Andrew, Sr #7721400569,sending a master tech, Dustin, told me that with unit being within 30 days to call TSC, there is a flare inward at the cavity liner where the frame meets, took picture, Dustin deemed non repairable, called TSC, product exchange department will contact customer within 48 business hours, SR# 7721361330.; Job Cmpltd
We serviced a
WRF555SDFZ02 WHIRLPOOL
Model REFRIGERATOR
Near Warrensville Heights, OH 44122
Corina B
Job Details: 03/01/2018
Replaced the icemaker. Optest ok. ; Job Cmpltd
We serviced a
MAYTAG WASHER
Model WFW70HEBW0
Near Avon Lake, OH 44012
Brian B
Job Details: 03/01/2018
CC that machine stops mid cycle and f8e1 code. Ran diag, verified code. Per tech sheet, checked hot and cold inlet and pressure hose. Checks good. Checked harness from control to sensor, checks good. Checked for 5vdc on pins 8 to 4, voltage present. Per Tech sheet, replace pressure sensor. Office to order.; ordrng 1 WPW10448876 (PRESSURE SENSOR ), schdld next appmnt for 3/6 TUE !,
We serviced a
ICE MAKER FRIGIDAIRE
Model FPHF2399PF7A
Near Fairview Park, OH 44126
Brian B
Job Details: 03/01/2018
CC Icemaker not working and icing up in back. Found ice fan and auger iced up. Will need air handler gasket kit and fan motor. Office to order parts. R/s Per Cust req. needs early appt if poss.; ordrng 1 5303918784 (HOUSING GASKET KIT) and 1 5304493604 (fan & gasket kit), schdld next appmnt for 3/7 WED 8-11 [**],
We serviced a
JGS9900BDB JENN-AIR
Model RANGE
Near University Heights, OH 44118
Corey L.
Job Details: 03/01/2018
Replaced door gasket op test good; Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model SAV571EEWW
Near Fairview Park, OH 44126
Brian B
Job Details: 03/01/2018
CC that machine was dead and would not drain water. Plugged machine in. Set timer to spin. Machine started and drain. Ran machine through complete cycle. Could not duplicate problem. All functions normal. ; Job Cmpltd,
We serviced a
KSF26C7XYY00 KITCHENAID
Model REFRIGERATOR
Near Avon, OH 44011
Macaulay G.
Job Details: 03/01/2018
Found evaporator in fresh food compartment. Will need replaced. Customer to advise.
We serviced a
WHIRLPOOL MICROWAVE
Model KMHS120ESS
Near Rocky River, OH 44116
Brian B
Job Details: 03/01/2018
Found interlocks working intermittently, light not coming on. Will need new interlocks. Replaced from t/s. Tested unit. Op test ok.; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Cllctd $267.05 CC Ref # 1006502832, Job Cmpltd,
We serviced a
WTW4616FW2 WHIRLPOOL
Model WASHER
Near Parma Heights, OH 44130
Chad P.
Job Details: 03/01/2018
Installed control. Op test ok. ; Job Cmpltd
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC500ESS00
Near Rocky River, OH 44116
Brian B
Job Details: 03/01/2018
Found freezer not cooling at the top, ice in container melted and leaked through dispenser. Entered diag, step 3 and turned on evap fan . Fan came on. Called whirl TL, JK, 77213958842. He said to replace main board as fan checks good and that is what is controlling fan. Office to order part. Sent pics of floor damage from water leaking. Floor boards are cupped.; ordrng 1 WPW10743957 (CONTROL BOARD ), schdld next appmnt for 3/6 TUE 8 am,
We serviced a
GTDP490ED3WS GE
Model DRYER
Near Middleburg Heights, OH 44130
Chad P.
Job Details: 03/01/2018
Found start winging on motor failing. Needs motor replaced. Cust will just be replacing the unit.
We serviced a
WHIRLPOOL WASHER
Model WTW7000DW0
Near Cleveland, OH 44110
Jeff M
Job Details: 03/01/2018
Suspension is worn out on the back right. Needs a new suspension and re-leveled; ordrng 1 W11130359 (SUSPENSION ), schdld next appmnt for 3/6 TUE 8-12,
We serviced a
WHIRLPOOL REFRIGERATOR
Model GT22DKXGW01
Near South Euclid, OH 44121
Jeff M
Job Details: 03/01/2018
The unit had a frozen drain. I steamed the unit out. Op tested good ; Job Cmpltd,
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017FB
Near WILOUGHBY HLS, OH 44094
Jeff M
Job Details: 03/01/2018
Installed new part unit op tested good.; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Mentor, OH 44060
Jeff M
Job Details: 03/01/2018
Fortunately customer does not have any kind of proof of purchase. This home is only a couple months old I remember when it was being built. Customer will contact the office when she gets proof of purchase.; ordrng 1 WPW10341329 (WATER VALVE ),
We serviced a
MAYTAG REFRIGERATOR
Model MFC2062FEZ01
Near Painesville, OH 44077
Jeff M
Job Details: 03/01/2018
The damper control is making a rattling noises it opens and closes needs new dampener control; ordrng 1 WPW10594329 (DAMPER ), schdld next appmnt for 3/6 TUE 8-12,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Bedford Heights, OH 44146
Robert A.
Job Details: 03/01/2018
, Found lights flickering, replaced ff light, op test ok; used 1 WPW10515058 (LIGHT) from stock, Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MDE16CSAYW
Near Ashtabula Township, OH 44004
Arthur V
Job Details: 03/01/2018
Replaced switch. Op test good unit heating now ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM02
Near Chardon Township, OH 44024
Arthur V
Job Details: 03/01/2018
Replaced diffuser. Diffuser opened with no noise. Op test good ; Job Cmpltd, O-
We serviced a
MAYTAG WASHER
Model MVWC415EW0
Near Fairport Harbor, OH 44077
Arthur V
Job Details: 03/01/2018
Found pulley rubbing on shield. Tested suspension and unit needs suspension rods replaced. Ran diagnostics. No errors ; ordrng 1 W10721967 (cam) and 1 W10780044 (suspension) and 1 WPW10550173
We serviced a
MAYTAG WASHER
Model MHW8000AW0
Near Moreland Hills, OH 44022
Robert A.
Job Details: 03/01/2018
inspected bellow, good, Removed top and back, signs of suds in air vent, Ran diagnostics, excessive soap in unit, no leak found, ran rinse and spin 5x to get soap out, no leak found, op test ok; , Job Cmpltd, saved tckt [SdLink\305499a.png],
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Mayfield Heights, OH 44124
Robert A.
Job Details: 03/01/2018
Centered valve, recovered refrigerant, installed comp kit, pulled 28”vac w/pump, watched 15 min, no change, charged 4.65oz r134a, ran test 40, op test ok; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DWH2
Near Solon, OH 44139
Tim G.
Job Details: 03/01/2018
Complaint that the unit was in use and the lights went off and the control started to beep. Checked and found UI not responding and the control beeping when the door is closed. Removed power to reset, applied power without UI connected and found the same result. Connected UI and reapplied power to find unit to drain and run a cycle without issue. Canceled the cycle and tested again, op test good. ; Job Cmpltd, O
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF606ESS00
Near Aurora, OH 44202
Tim G.
Job Details: 03/01/2018
Installed new ff EVAP fan and harness. Watched unit for a bit and found good op and no reset.; Job Cmpltd, O-
We serviced a
ge REFRIGERATOR
Model GFE28HSHGSS
Near Kent, OH 44240
Tim G.
Job Details: 03/01/2018
Complaint that the customer finds water in front of the unit every other day or so. Checked and found the unit not draining when in defrost due to blocked drain. Cleared the inch think ice from floor of fz and steamed drain clear, op test good. ; Job Cmpltd, O
We serviced a
MGR4452BDB MAYTAG
Model RANGE
Near Cleveland Heights, OH 44118
Corey L.
Job Details: 03/01/2018
Customer complaint burners light some of the time, confirmed spark is sporadic on all the four igniters randomly lighting, unit is receiving 120vac and has a properly polarized ground, ordering all four igniters; ordrng 4 WP3412D021 (BURNER )s, schdld next appmnt for 3/6 TUE
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBH00
Near Kent, OH 44240
Tim G.
Job Details: 03/01/2018
Complaint that the unit is not making ice. Customer stated that it made ice for a few days after repair and then stopped then started back up. Checked unit and found it to have just harvested and temps in the ice room around 5degs. Checked test 56 and found E0 indicating no errors for the ice maker. Checked the unit temps and found 35 in the ff and 0- -2 in the fz. Advised the customer to allow the unit to cycle the ice for 73hrs without use and see if they have 1/2 - 3/4 of the bin full. Tech not able to identify the issue as the unit is producing ice ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM01
Near Brimfield Township, OH 44240
Tim G.
Job Details: 03/01/2018
Complaint that the unit doesn’t cool. Found unit not plugged in. Plugged unit in to try to diagnose and found compressor, condenser and EVAP fans running. Found heat on the discharge line of the compressor. Found cool air in the area of the ice maker. Advised the RTM to leave plugged in until we return to diagnose completely. ; schdld next appmnt for 3/6 TUE !,
We serviced a
B136CAL1 WHIRLPOOL
Model REFRIGERATOR
Near Avon, OH 44011
Paul H.
Job Details: 03/01/2018
Unit is not defrosting, placed in a forced defrost, heat not engaging, critical failure of defrost circuit, has adaptive, quoting whole defrost system, ordering; ordrng 1 12002727 (cntrl-elec) and 1 WP10428409 (heater- ev) and 1 WP10442411 (thermostat), schdld next appmnt for 3/6 TUE
We serviced a
WDF330PAHS1 WHIRLPOOL
Model DISHWASHER
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 03/01/2018
Customers complaint was that dishwasher was not dryer dishes. Heating element and fuse tested ok. Element receiving 120vac. Found issue is that customer does not use rinse aid. Advised to always use rinse aid for best performance of dishwasher.; Job Cmpltd
We serviced a
WTW4800XQ1 WHIRLPOOL
Model WASHER
Near Middleburg Heights, OH 44130
Chad P.
Job Details: 03/01/2018
Found suspension rod came free. Corrected suspension rod. Op test no good. Spfound suspension weak. Needs suspension replaced. ; ordrng 1 W10780048 (SUSPENSION), schdld next appmnt for 3/6 TUE
We serviced a
WRT541SZDM00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44102
Corina B
Job Details: 03/01/2018
Replaced the icemaker. Optest ok. ; Job Cmpltd
We serviced a
MVWC415EW1 MAYTAG
Model WASHER
Near Cleveland, OH 44127
Corey L.
Job Details: 03/01/2018
Customer complaint unit is making crackling noises, ran diagnostics no stored faults, making strange sounds on heavy agitation in manual test, found nut on drive pulley almost all the way backed off causing pulley to shift, which is making the noise, tightened nut, used blue loctite, op test good; Job Cmpltd
We serviced a
LEB6300PW0 WHIRLPOOL
Model DRYER
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 03/01/2018
Found heating element open due to clogged vent. Replaced heating element from truck stock. Tested ok. Advised to have vent cleaned twice per year.; used 1 279838 (ELEMENT) from stock, Job Cmpltd
We serviced a
MEDC215EW1 MAYTAG
Model DRYER
Near Lorain, OH 44055
Paul H.
Job Details: 03/01/2018
CC breaker tripping about ten minutes into the cycle, ran cycle and observed, ran for ten to fifteen minutes without interruption, checked outlet, started again with a load, when checking outlet found that the cord is not plugging in all the way, outlet cover not flush due to installation, advised customer that an electrician will need to correct, believe this to be the culprit ; Job Cmpltd
We serviced a
WTW7000DW1 WHIRLPOOL
Model WASHER
Near Strongsville, OH 44136
Chad P.
Job Details: 03/01/2018
Installed control and console. Op test ok. Core placed on truck for return. ; Job Cmpltd
We serviced a
WRF535SMBM00 WHIRLPOOL
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 03/01/2018
Basket shaft is missing and basket was not in correct place. Adjusted basket so that door seals correctly. Office to order shaft and gear.; ordrng 1 W11173556 (BASKET SHAFT) and 1 WPW10474715 (gear), schdld next appmnt for 3/6 TUE
We serviced a
MVWB725BW0 MAYTAG
Model WASHER
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 03/01/2018
Customer explained that washer is making a noise as if it is out of balance when in spin cycle. Ran through diagnostics, no errors, tested ok. Ran through spin cycle. Heard chattering from wash basket drive hub wearing down. Office to order hub.; ordrng 1 W10820039 (hub), schdld next appmnt for 3/6 TUE
We serviced a
MVWC565FW0 MAYTAG
Model WASHER
Near Lorain, OH 44055
Paul H.
Job Details: 03/01/2018
Gear case is making grinding noise,ordering parts ; ordrng 1 W11035751 (GEARCASE ), schdld next appmnt for 3/6 TUE
We serviced a
JGS8850BDB JENN-AIR
Model RANGE
Near Cleveland, OH 44106
Corina B
Job Details: 03/01/2018
C that the bake and broil do not work and smells gas. Turned the broil on light on high and low. Checked the bake the ignitor was weak. Replaced the ignitor from t/s. Heated oven to 350*. Optest ok. ; used 1 12400035 (IGNITOR) Job Cmpltd
We serviced a
WFG505M0BS3 WHIRLPOOL
Model RANGE
Near Lorain, OH 44052
Paul H.
Job Details: 03/01/2018
Replaced board and console, new door panel was damaged, have to reorder; ordrng 1 W11176456 (DOOR/GLASS), schdld next appmnt for 3/6 TUE
We serviced a
MVWX500XW2 WHIRLPOOL
Model WASHER
Near Cleveland Heights, OH 44106
Corina B
Job Details: 03/01/2018
CC that there is white residue on dark clothing. Advised cust to use 1-2 tablespoons of detergent and 6-8 bath towels equals a full load. Ran a normal load and a drain spin. Optest ok. ; Job Cmpltd
We serviced a
WED9200SQO WHIRLPOOL
Model DRYER
Near Newburgh Heights, OH 44105
Corey L.
Job Details: 03/01/2018
Installed cutoff kit, op test good; Job Cmpltd
We serviced a
WMH53520CH5 WHIRLPOOL
Model MICROWAVE
Near Shaker Heights, OH 44120
Corey L.
Job Details: 03/01/2018
Customer complaint microwave door is broke, found crack on left side of the mw door, will need door replaced to fix, customer is reaching out to whirlpool Job Cmpltd,
We serviced a
MVWB750WQ1 WHIRLPOOL
Model WASHER
Near Strongsville, OH 44149
Chad P.
Job Details: 03/01/2018
Installed bearing kit. Op test ok. ; Job Cmpltd
We serviced a
KGRT607HWH4 KITCHENAID
Model RANGE
Near Cleveland Heights, OH 44118
Corey L.
Job Details: 03/01/2018
Replaced oven igniter, op test good; Job Cmpltd
We serviced a
KUDI24SEWH5 WHIRLPOOL
Model DISHWASHER
Near Amherst, OH 44001
Paul H.
Job Details: 03/01/2018
Grinding sound, disassembled, couldn’t find anything, reassembled, no sound, op test ok. Job Cmpltd
We serviced a
WFG320M0BS3 WHIRLPOOL
Model RANGE
Near Cleveland, OH 44108
Corina B
Job Details: 03/01/2018
Replaced the board, board blew a resistor or a capacitor. Checked the wires, no shorts. Outlet is good with tester. Called tl Gary/David file # 7721395692 had me check the r/WH wires 390ohms p/p 1080 ohms said to replace the wire harness and the control. Checked the outlet with the meter the ground wire has the 120volts. Will need an electrician to replace the plug. Called SM to order parts.; ordrng 1 W11126814 (CONTROL), schdld next appmnt for 3/12 MON
We serviced a
WRT311FZDW01 WHIRLPOOL
Model REFRIGERATOR
Near Columbia Station, OH 44028
Macaulay G.
Job Details: 03/01/2018
Replaced freezer door. Seals better than previous one. Door did not come with Whirlpool logo. Office to order nameplate. Customer will install.; ordrng 1 WPW10481434 (nameplate)
We serviced a
110.29822801 KENMORE
Model WASHER
Near Brecksville, OH 44141
Chad P.
Job Details: 03/01/2018
Found suspension springs worn out. Pads and balance ring check good. Needs springs replaced. Cust will install. No need to r turn. ; ordrng 3 WP63907 (SPRING)s
We serviced a
MAYTAG WASHER
Model MVWB855DC2
Near Richmond Heights, OH 44143
Gail V.
Job Details: 03/01/2018
Ran diag. Fault code for pressure system fault. Checked pressure hose and dome. Dome was plugged up. Used small drill to clear hole in dome. Reassembled and ran calibration and auto test. Op test ok.; Job Cmpltd,
We serviced a
GE WASHER
Model GTWN4250DWS
Near Perry, OH 44081
Jeff M
Job Details: 03/01/2018
The suspension is getting weak. The bearings are also making sounds. The unit needs new suspension and mode shifter.; ordrng 2 WH16X10158 (rod & spring asm)s and 2 WH16X10159 (rod & spring asm)s and 1 WH38X10019 (shaft and tube asm), schdld next appmnt for 3/6
We serviced a
WFW85HEC1 WHIRLPOOL
Model WASHER
Near South Amherst, OH 44001
Paul H.
Job Details: 03/01/2018
Errors code f9e1,f3e1,f5e2,ran diagnostics ,there was alot of dog hair all around the filter that was causing not to drain properly, cleared and tested, op test ok. Broke a wire tie clip while repairing, ordering replacement, no return visit needed, customer will install, part not on breakdown, customer said don’t worry about it.; Job Cmpltd
We serviced a
FGID2466QF FRIGIDAIRE
Model DISHWASHER
Near Berea, OH 44017
Macaulay G.
Job Details: 03/01/2018
Could not get dishwasher to drain. Cleared drain tube. Drained properly. Advised customer to use a dishwasher cleaner. ; Job Cmpltd
We serviced a
KFCS22EVMS5 WHIRLPOOL
Model REFRIGERATOR
Near Columbia Township, OH 44028
Macaulay G.
Job Details: 03/01/2018
Valve is not closing completely after dispensing. Office to order valve. ; ordrng 1 WP12544124 (valve), schdld next appmnt for 3/8 THU
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Mantua, OH 44255
Tim G.
Job Details: 02/28/2018
Complaint that the unit will not turn on. Checked and found 120vac at the outlet and main control. Found the status led flashing indicating 5vdc present. Checked the UI and found a failed spot on board (see pic). Unit needs UI. Tech also talked with the customer about the height of his drain hose that it could cause issues down the road and that it should exceed 36”. Customer at this time has no other option. ; ordrng 1 W10861510 (console), schdld next appmnt for 3/6 TUE
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM
Near Lakewood, OH 44107
Brian B
Job Details: 02/28/2018
Replaced main control. Ran test cycle. All pads and functions now working.; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM
Near Cleveland, OH 44113
Brian B
Job Details: 02/28/2018
Replaced main control. Ran test cycle. All pads and functions now working.; Job Cmpltd,
We serviced a
JENN-AIR DISHWASHER/B-IN
Model JDB1100AWW
Near Westlake, OH 44145
Brian B
Job Details: 02/28/2018
Replaced wash impeller. Ran test cycle. Op test ok.; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model GZ25FSRXYY2
Near North Olmsted, OH 44070
Brian B
Job Details: 02/28/2018
I/m not making ice. 120v to unit. Jumped t to h. Motor not running. Will give est on new I/m. Replaced from t/s. Cycled and filled Icemaker. Op test ok.; used 1 W10377151 ([Alt for W10882923) from stock, Job Cmpltd,
We serviced a
KITCHENAID WALL OVEN
Model KEBS109BWH00
Near Middleburg Heights, OH 44130
Brian B
Job Details: 02/28/2018
Cc oven wasn’t working. Found open control panel thermal fuse. Replaced from t/s. Checked cooling fan and tested oven. Optest ok.; used 1 WPW10545255 (FUSE-THRML) from stock, Job Cmpltd
We serviced a
MAYTAG SXS REFRIGERATOR
Model MSF25C2EXB00
Near Willowick, OH 44095
Jeff M
Job Details: 02/28/2018
The drain is frozen cust will thaw the unit to fix it ; , Job Cmpltd,
We serviced a
FGHF2366PF8A FRIGIDIARE
Model REFRIGERATOR
Near Amherst, OH 44001
Paul H.
Job Details: 02/28/2018
Unit has insulation issue with back wall of cabinet, has a bulletin, will require “pad kit”, informed SM, gave me part number; ordrng 1 5303918784 (PAD KIT ), schdld next appmnt for 3/7 WED
We serviced a
WTW8040DW0 WHIRLPOOL
Model WASHER
Near Strongsville, OH 44149
Macaulay G.
Job Details: 02/28/2018
Gear case shaft teeth are completely rounded off as well as the teeth inside of the wash plate. Office to order gear case, wash plate, and bolt.; ordrng 1 W10752187 (screw) and 1 W10775188 (washplate) and 1 W10811956 (drum assy), schdld next appmnt for 3/5 MON
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM
Near Wickliffe, OH 44092
Gail V.
Job Details: 02/28/2018
The compression fitting is leaking. I tried the tighten it but it is corroded n needs replaced along with the saddle valve it will not shut off all the way.; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near Cleveland, OH 44123
Jeff M
Job Details: 02/28/2018
Something was spilled behind the handle and the door making a popping noise cleaned tested good; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near Cleveland, OH 44123
Jeff M
Job Details: 02/28/2018
Something was spilled behind the handle and the door making a popping noise cleaned tested good; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507EWH01
Near Highland Heights, OH 44143
Jeff M
Job Details: 02/28/2018
Turned the unit off for 3 mins lights came back on.; Job Cmpltd,
We serviced a
GFE29HSDHSS GE
Model REFRIGERATOR
Near Lorain, OH 44053
Paul H.
Job Details: 02/28/2018
Replace evap fan,main board, updated software with provided SUM, opt test good.; Job Cmpltd
We serviced a
WDT710PAYM6 WHIRLPOOL
Model DISHWASHER
Near Bratenahl, OH 44108
Corina B
Job Details: 02/28/2018
CC that that the unit leaking. Started unit let run for 30 minutes. Found the vent is leaking. Will need a new vent, gasket and deflector. Cust needs to call whirlpool to get an auth. Before ordering parts. Called SM to order parts. ; ordrng 1 WP8269259 (gasket) and 1 WPW10274926 (deflector) and 1 WPW10428211 (vent)
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFM01
Near Cleveland, OH 44121
Jeff M
Job Details: 02/28/2018
Fridge door sliding against the switch. I try to explain where there’s nothing I can do.; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Mayfield Heights, OH 44143
Gail V.
Job Details: 02/28/2018
The unit is a h.e washer the cust was expecting machine to run like her old washer filled with water. I explained the washer process. Unit op tested good ; Job Cmpltd,