We serviced a
KDTM354DSS4 KITCHENAID
Model DISHWASHER
Near Amherst, OH 44001
Paul H.
Job Details: 09/08/2017
Left track is broken, needs replaced, ordering; ordrng 1 W11048934 (LH TRACK),
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Streetsboro, OH 44241
Robert A.
Job Details: 09/08/2017
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS25ETBL00
Near Streetsboro, OH 44241
Robert A.
Job Details: 09/08/2017
Comp and fans running, no frost on evap, tapped system, in28"vac, added r134a, highside line through pan leaking, talked w/jr and gs parts under warrNeeds shelf frame and supportCust to let us know; ordrng 1 12002041 (EVAP) and 1 W10160407 (COMP) and 1 WP12866903 (TUBE) and 1 WP67003854 (FRAME97.12) and 1 WPW10326469 (SUPPORT17.42), used 1 SHIPPING (SHIPPING AND HANDLING), and 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock, job compltd
We serviced a
KSSC42QMS01 WHIRLPOOL
Model REFRIGERATOR
Near Chagrin Falls, OH 44022
Corina B
Job Details: 09/08/2017
Replaced the water valve. Optest ok; Job Cmpltd
We serviced a
KSSO42QTX02 KITCHENAID
Model REFRIGERATOR
Near Lyndhurst, OH 44124
Dan H
Job Details: 09/08/2017
Installed new ice door motor, op test no good, motor is not working, called whirlpool techline spoke with robert unit needs new control board file# 7720012893; ordrng 1 WP2318054 (cntrl-elec), schdld next appmnt for 9/19 TUE
We serviced a
WRF560SEYM04 WHIRLPOOL
Model REFRIGERATOR
Near Mayfield Heights, OH 44124
Dan H
Job Details: 09/08/2017
Customer complaint that unit is not cooling properly, fresh food section temperature at 47 degrees, freezer section temperature at 2 degrees, can hear frost built up into evaporator fan, Unit needs new evaporator thermistor and evaporator defrosted; ordrng 1 W10902214 (thermistor), schdld next appmnt for 9/18 MON
We serviced a
MDB7749SBM2 WHIRLPOOL
Model DISHWASHER
Near Pepper Pike, OH 44124
Corina B
Job Details: 09/08/2017
CC that the rt side of unit is leaking. Removed front panel and found water leaking. Found the undercounter screw was backing out of the unit. Raised the legs on the unit and leveled it. Optest ok
We serviced a
WDF320PADS2 WHIRLPOOL
Model DISHWASHER
Near Cleveland Heights, OH 44118
Corina B
Job Details: 09/08/2017
CC that it does not finish cycles. Ran diag 7-1-No Heat. Ran calibration. Removed front panel ohmed out the heater, bl/r and bl/w 16.9 ohms. Will need a new control. Called GS to order part. Cust does not want to repair
We serviced a
JIC4430XS00 JENN-AIR
Model COOK TOP
Near Cleveland Heights, OH 44106
Corina B
Job Details: 09/08/2017
CC that the cooktop ticks. When turning the cooktop on it ticks. Will need a module. Called BB to order parts. ; ordrng 1 W10857232 (module), schdld next appmnt for 9/18 MON
We serviced a
G7CE3635XS01 WHIRLPOOL
Model RANGE
Near Shaker Heights, OH 44120
Corina B
Job Details: 09/08/2017
CC that there are 2 knobs are broken and the rt back burner gets warm. 2 knobs are broken and the rt back burner gets warm. Found the inf switch is covered in grease and oil. Will need a new inf switch. Called GS to order part. ; ordrng 1 WPW10312185 (switch-inf 6248) and 2 WPW10316664 (knob 1578)s, schdld next appmnt for 9/18 MON
We serviced a
LFBD2409LW0B FRIGIDAIRE
Model DISHWASHER
Near Cleveland, OH 44104
Dan H
Job Details: 09/08/2017
No parts recieved yet; schdld next appmnt for 9/18 MON
We serviced a
KSRG25FVMT00 KITCHENAID
Model REFRIGERATOR
Near Lorain, OH 44052
Paul H.
Job Details: 09/07/2017
Auger shaft was stuck in bin too deep, auger motor wasn't connected to shaft, broke free from bin, reseated shaft in auger, reseated bin, dispensing ice now, called contact numbers BB, not able to contact, called EB, VM not set up, called AB to explain I couldn't contact BB or EB per his instruction, went to voicemail, moving on to next call; Job Cmpltd
We serviced a
MAYTAG WASHER
Model MVWC400XW3
Near Cleveland, OH 44135
Brian B
Job Details: 09/07/2017
Replaced control, capacitor and motor. Ran calibration and auto test. Optest ok. Brought back core for return..; Job Cmpltd,
We serviced a
KSDB900ESS0 KITCHENAID
Model RANGE
Near Avon Lake, OH 44012
Paul H.
Job Details: 09/07/2017
, Replaced control and blower and verified continuity from board to hall sensor and blower, preheated to 350F, f8e0 by the time it hit 170F, called Techline, spoke with Kurt, SR# 7720007810, fan motor is running, verified 5VDC P7-1:P7-7, good from board all the way to the hall sensor, verified continuity of black wire from hall sensor back to board, received bad hall sensor, ordering another fan assembly; ordrng 1 W11107275 (BLOWER),
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAW04
Near Westlake, OH 44145
Brian B
Job Details: 09/07/2017
Water dispenser and icemaker not working. Checked pressure to machine. Too low. Found saddle valve in basement was not opened all the way. This caused fill tube to freeze up. Advised customer that whirl recommends an inline valve to supply enough pressure to unit. Also, cust has plastic line to unit. Advised customer that this is a flood hazard and should be replaced with copper or braided flexline. Used steamer to clear fill tube. Tested dispenser and i/m. Optest ok.; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDF110PABW5
Near Sheffield Lake, OH 44054
Brian B
Job Details: 09/07/2017
Found frame of machine is live. 120v between frame and sink. Checked elec line. Ground wire is hot causing frame of machine to be live. Also, machine is on same line as refrigerator. Disconnected elec line. Hooked machine up to test box. Ran test cycle. Machine working properly. Customer will need qualified electrician. Also, replaced one broken friction pad from t/s.; used 1 8268961 ([Alt for WP8268961) from stock, Job Cmpltd,
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269FRB00
Near Westlake, OH 44145
Brian B
Job Details: 09/07/2017
, Found machine leaning forward causing doors to not close properly.. adjusted feet to level machine. Also, right french door switch not closing. Will need new switch. Replaced from surplus stock. Optest ok. ; used 1 12002646 (SWITCH) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWBW01
Near Westlake, OH 44145
Brian B
Job Details: 09/07/2017
Found freezer door did not shut tight, causing frist buildup in freezer. Used steamer to clear frost. Adjusted door. Optest ok. Customer would like to order new turntable and ring for microwave. Office to order parts. No return visit..; ordrng 1 WPW10337247 (TRAY 1286) and 1 WPW10654906 (RING), used 1 SHIPPING (SHIPPING AND HANDLING) JOB COMPLTD
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBMS01
Near South Russell, OH 44022
Robert A.
Job Details: 09/07/2017
Found food behind/under frz drawer, removed, door sealing, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM00
Near Broadview Heights, OH 44147
Robert A.
Job Details: 09/07/2017
Cleared ice, replaced harness and evap fan, op test ok; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Brimfield, OH 44240
Robert A.
Job Details: 09/07/2017
Ran diognastics, no codes, watched cycle, good, ran manuel tests, all passes, checked control connections, good, checked under unit,, good, ran drain and spin, unit working as designed, op test ok; Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Brimfield Township, OH 44240
Robert A.
Job Details: 09/07/2017
Installed feet, Secured top, op test okOfr 2500001714; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Oakwood Village, OH 44146
Gail V.
Job Details: 09/07/2017
Found auger motor humming, not turning, needs auger motor and couplingCust to cantact wpl; ordrng 1 WPW10169511 (COIPLING13.42) and 1 WPW10317991 (AUGER MOTOR151.26), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 9/18 MON !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Maple Heights, OH 44137
Robert A.
Job Details: 09/07/2017
Found product in frz causing door not to close and seal, moved product around, removed ice build up, door sealing, op test ok; Job
We serviced a
AMV2307PFS0 AMANA
Model MICROWAVE
Near WARRENSVL HTS, OH 44122
Corina B
Job Details: 09/07/2017
Replaced the main control. Optest ok; Job Cmpltd
We serviced a
CGM2745FQ0 WHIRLPOOL
Model DRYER
Near Cleveland, OH 44107
Dan H
Job Details: 09/07/2017
Customer complaint that unit takes too long to dry, customer wanted timing gear changed to 30 minute gear and coin slide increased, installed 30 minute gear and changed coin amount, op test good ; Job Cmpltd
We serviced a
WRT318FZDB02 WHIRLPOOL
Model REFRIGERATOR
Near Maple Heights, OH 44137
Corina B
Job Details: 09/07/2017
CC that the ff is not cooling. Fz -5.9 ff 13. Removed evap cover. Good frost pattern. Siliconed the fz frame and liner. Optest ok.; Job Cmpltd
We serviced a
WRX735SDBM00 WHIRLPOOL
Model REFRIGERATOR
Near Berea, OH 44017
Dan H
Job Details: 09/07/2017
Customer complaint of ice build up in freezer section, found ice buildup common with evaporator drain tube clog, unit has duck bill style drain tube, unit needs new ptrap style drain tube and ice cleared, cleared ice, installed new drain tube, op test good ; Job Cmpltd
We serviced a
CAE2745FQ0 WHIRLPOOL
Model WASHER
Near Berea, OH 44017
Dan H
Job Details: 09/07/2017
Customer complaint that water is leaking into basket and unit starts without puttting coins in, found cold water valve leaking into basket, ran diagnostics found f5e1(lid switch fault) error code, lid locks and unlocks, ran recalibration cycle, unit completed recalibration cycle, cold water valve stopped leaking, unit would not start without coins, unit is operating as designed ; Job Cmpltd
We serviced a
KRFC704FPS00 KITCHENAID
Model REFRIGERATOR
Near Highland Heights, OH 44143
Corina B
Job Details: 09/07/2017
Replaced parts liste. Brought core back for return. Optest ok. ; Job Cmpltd
We serviced a
WRF736SDAM14 WHIRLPOOL
Model REFRIGERATOR
Near Willoughby Hills, OH 44092
Corina B
Job Details: 09/07/2017
Replaced the controls and the mullion rail. Brought back the core for return. have the dispenser control for return did not use. Advised cust to replace the plastic water line with the copper line. Optest ok. ; Job Cmpltd
We serviced a
MVWC555DW0 MAYTAG
Model WASHER
Near Middleburg Heights, OH 44130
Dan H
Job Details: 09/07/2017
Installed new hub, op test good ; Job Cmpltd
We serviced a
WRF993FIFM00 WHIRLPOOL
Model REFRIGERATOR
Near Westlake, OH 44145
Paul H.
Job Details: 09/07/2017
Took temps, 4F in FC, 64F in RC, unit has a defrost issue in RC, fits pointer W11033419, per pointer if RC doors are sealing needs evap cover and HV board, customer stated she had to throw out $200 worth of food.; ordrng 1 W10889841 (EVAPORATOR COVER) and 1 W11169503 (BOARD),
We serviced a
KUDE70FXPA3 KITCHENAID
Model DISHWASHER
Near Independence, OH 44131
Dan H
Job Details: 09/07/2017
Installed user interface and rack wheels, op test good ; Job Cmpltd
We serviced a
WRS571CIDM01 WHIRLPOOL
Model REFRIGERATOR
Near Avon, OH 44011
Paul H.
Job Details: 09/07/2017
Same as before, no flow at dispenser, removed and reseated filter, proper flow at dispenser, suggest replacing filter, gave customer part number, customer not present, no signatures obtained.; Job Cmpltd,
We serviced a
MEDX655DW1 MAYTAG
Model DRYER
Near Cleveland, OH 44105
Dan H
Job Details: 09/07/2017
Customer complaint that unit is not heating, confirmed, found heating element open, installed new heating element, op test good ; used 1 279838 (ELEMENT) from stock, Job Cmpltd
We serviced a
KBLS36MHX01 WHIRLPOOL
Model REFRIGERATOR
Near Avon, OH 44011
Paul H.
Job Details: 09/07/2017
Replaced defrost timer and bi-metal, soaked bi-metal in ice while changing timer, put unit into defrost, heaters began to heat, op test ok.;
We serviced a
GTS22WCPBRCC GE
Model REFRIGERATOR
Near North Olmsted, OH 44070
Paul H.
Job Details: 09/07/2017
Fan is shifting in the housing, causing fan to rub on it, ordering housing and weather stripping; ordrng 1 WR02X11573 (foam strip se adh 7.35) and 1 WR14X10123 (foam strip se adh. 5.35) and 1 WR17X11511 (fan evap housing),
We serviced a
GTS22WCPBRCC GE
Model REFRIGERATOR
Near North Olmsted, OH 44070
Paul H.
Job Details: 09/07/2017
Fan is shifting in the housing, causing fan to rub on it, ordering housing and weather stripping; ordrng 1 WR02X11573 (foam strip se adh 7.35) and 1 WR14X10123 (foam strip se adh. 5.35) and 1 WR17X11511 (fan evap housing),
We serviced a
NED4655EW1 AMANA
Model DRYER
Near Elyria, OH 44035
Paul H.
Job Details: 09/07/2017
Unit has vibration/rattle, checked for culprit, support rollers are wearing at an angle on one side, drum appears to be channeled too deeply, ordering drum, also ordering support rollers and shafts to be sure; ordrng 1 349241T (support,roller) and 1 W10899578 (DRUM ASSEMBLY) and 1 WPW10359269 (shaft) and 1 WPW10359270 (shaft)
We serviced a
MEDB400VQ0 MAYTAG
Model DRYER
Near Strongsville, OH 44136
Chad P.
Job Details: 09/07/2017
Installed element. Ran timed dry on air dry. No heat. Ran on high. Unit heated and cycled. Op test ok.
We serviced a
WDF320PADS2 WHIRLPOOL
Model DISHWASHER
Near Strongsville, OH 44149
Chad P.
Job Details: 09/07/2017
Installed sump assy. Op test ok. Found upper rack stop on rh side missing. Needs stop replaced. Cust will install. We do not need to return. ; ordrng 1 WPW10082861 (STOP),
We serviced a
WRT311FZDW00 WHIRLPOOL
Model REFRIGERATOR
Near Valley View, OH 44125
Chad P.
Job Details: 09/07/2017
Found unit frosting all around in freezer section again. Air intake blocked. Steamed out air intakes. It appears kit tech received was not complete. Does not recall installing new foam or silicone. Kit will need to be reordered and unit defrosted. All instructions in kit must be followed. If kit is incomplete instructions are online. ; ordrng 1 W10916494 (AIR TOWER KIT),
We serviced a
WMH31017FS0 WHIRLPOOL
Model MICROWAVE
Near North Royalton, OH 44133
Chad P.
Job Details: 09/07/2017
Instaleld parts listed. Op test ok. ; Job Cmpltd,
Near Highland Heights, OH 44143
Benjamin B.
Job Details: 09/07/2017
Kenmore refrigerator not dispensing ice 106.57912700
We serviced a
MVWC350AW1 MAYTAG
Model WASHER
Near Strongsville, OH 44136
Chad P.
Job Details: 09/07/2017
No stored fault codes. Ran unit on service mode and calibration. No faults. Leaned unit back and inspected drive system and tub for debris. None found. Unable to duplicate issue. Acvised on. Loading and using affresh to clean. ;
We serviced a
KENMORE WASHER
Model 110.24832200
Near Solon, OH 44139
Robert A.
Job Details: 09/07/2017
Ran unit, found drive block and basket drive damaged, not locking in place, oil leaking from gearcase, cust to let us know; ordrng 1 3360629 (GEARCASE201.62) and 1 W10820043 (BASKET DRIVE142.19) and 1 WP389140 (DRIVE BLOCK16.83), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, job compltd
We serviced a
WCG97US6DS00 WHIRLPOOL
Model COOK TOP
Near Strongsville, OH 44149
Chad P.
Job Details: 09/07/2017
Found valve for rear left burner sticking in down position causing ignitor switch to constantly be pressed. Needs valve replaced. ; ordrng 1 W10594391 (valve-gas),
We serviced a
JGC8430ADS WHIRLPOOL
Model RANGE
Near Solon, OH 44139
Dan H
Job Details: 09/07/2017
Customer complaint that ignitors continuously ignite and of gas smell, found on low setting ignitors are constanly lighting, two burners not working due to broken knobs, no gas smelled, use gas leak tester, found leak at gas connection to unit, tightened, no leak now , unit needs new ignitor switches and burner knobs; ordrng 1 WP74005939 (knob- burn) and 1 WP74005940 (knob- burn) and 4 WP74005954 (switch- ig)s, schdld next appmnt for 9/19 TUE
We serviced a
MVWC565FW0 MAYTAG
Model WASHER
Near WILOUGHBY HLS, OH 44094
Corina B
Job Details: 09/07/2017
Replaced parts listed and lid lock from t/s. Ran a xalibration and manual test. Optest ok.; used 1 W10838613 (LATCH) from stock, Job Cmpltd
Near Highland Heights, OH 44143
Benjamin B.
Job Details: 09/07/2017
Kitchenaid dishwasher making noise KDFE304DWH0
We serviced a
KITCHENAID RANGE
Model KGRA806PSS00
Near Westlake, OH 44145
Brian B
Job Details: 09/07/2017
Removed side panels and control panel. Found that main board shorted out and caused a thermal event under the top. All wiring harneses are burned and melted, the heat damaged the control transformer, spark harness and and all electronics under the top. Will need all wiring harnesses and electrical parts to sure unit is safe. Top woud have to be removed but all burner head screws are rusted and would have to be drilled out.. this would mean replacing screws and burner bases. list all needed parts. Return visit will require 5 hrs labor. Office to r/s if authorized; ordrng 1 9756551 (transformr NLA) and 1 9756892 (harns-wire) and 1 9756921 (harns-wire) and 1 9760526 (harns-wire) and 1 WP9756559ES (MEMBRANE) and 1 WP9756824 (SPARK HARNESS) and 2 WP9782447 (BURNER BASE)s and 1 WPW10244714 (BURNER BASE LARGE) and 1 WPW10331686 (SPARK BOARD),
We serviced a
KENMORE WASHER
Model 110.24832200
Near Solon, OH 44139
Robert A.
Job Details: 09/07/2017
Ran unit, found drive block and basket drive damaged, not locking in place, oil leaking from gearcase, cust to let us know; ordrng 1 3360629 (GEARCASE201.62) and 1 W10820043 (BASKET DRIVE142.19) and 1 WP389140 (DRIVE BLOCK16.83), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, job compl
Near Willoughby, OH 44094
Benjamin B.
Job Details: 09/07/2017
Whirlpool range won't boil water G9CE3065XB00
We serviced a
WHIRLPOOL UPRIGHT / CHEST
Model WZF34X18DW00
Near Munson Township, OH 44024
Robert A.
Job Details: 09/07/2017
Found evap not defrosting correctly, checked thermistor, out of range, replaced, cleared evap, op test ok; used 1 W10902214 (THERMISTOR) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Burton, OH 44021
Robert A.
Job Details: 09/07/2017
Found mullion not closing correctly, leveled unit, op test ok; Job Cmpltd,
Near MENTOR ON THE, OH 44060
Benjamin B.
Job Details: 09/07/2017
Near MENTOR ON THE, OH 44060
Benjamin B.
Job Details: 09/07/2017
MDB7600AWW maytag dishwasher does nothing
We serviced a
GHW9150PW0 WHIRLPOOL
Model WASHER
Near Willoughby, OH 44095
Corina B
Job Details: 09/07/2017
CC that it will not finish a cycle. Ran a drain/spin, first time drain pump just hummed and nothing. The screw on the front panel are rusted out and will not break free, to check the drain pump. Second time it drained. There is something in between the tub and basket. Will need a new tube and basket and drain pump. Called GS to order parts. ; ordrng 1 280187 (pump-water) and 1 W10772612 (tub-outer) and 1 W10772612 (tub-outer) and 1 W10772617 (tub-outer), schdld next appmnt for 9/15 FRI
We serviced a
MVWB835DW0 MAYTAG
Model WASHER
Near Warrensville Heights, OH 44128
Dan H
Job Details: 09/07/2017
Installed new control, op test good ; Job Cmpltd
We serviced a
MAYTAG DRYER
Model MDE3000AYW
Near Westlake, OH 44145
Brian B
Job Details: 09/07/2017
Removed drum. Replaced idler, drum rollers, and belt. Cleaned out blower housing. Ran test cycle. Optest ok.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd,
We serviced a
MAYTAG REFRIGERATOR
Model MFT2778EEZ00
Near Westlake, OH 44145
Gail V.
Job Details: 09/07/2017
Checked temps. 1 deg freezer, 54 ff... found ff evap not defrosting. Used steamer to clear large ice buildup. Called whirl TL, Dave, 779997531.. he said to make sure door gaskets are sealing tight, and liner is tight. Both are good. He said to run step 4 in diag and make sure 3 way valve is not leaking freon into ff evap when working on freezer. Checked valve, working properly.. checked ff fan. Running good. Dave said if those things check good, replace thermister harness again. Office to order part.; ordrng 1 WPW10277799 (THERMISTER HARNESS), schdld next appmnt for 9/14 THU !,
We serviced a
NTW4516FW1 AMANA
Model WASHER
Near Lyndhurst, OH 44124
Corina B
Job Details: 09/07/2017
CC that it will not finish a cycle. Ran diag F8E1 – NO FILL, LONG FILL. Found the drain hose laying in the floor. Advised cust to secure the drain hose to the sink. Advised cust to replace the GFI outlet. Optest ok.; Job Cmpltd,
We serviced a
FRIGIDAIRE RANGE
Model FFEF3015LWC
Near Lakewood, OH 44107
Brian B
Job Details: 09/07/2017
Found threads in handle striped. Will need new handle. Office to order part. Office has cc info..; ordrng 1 316545301 (handle,drawer (wht) 5357), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 9/14 THU !,
We serviced a
WRS322FDAW04 WHIRLPOOL
Model REFRIGERATOR
Near WILOUGHBY HLS, OH 44094
Corina B
Job Details: 09/07/2017
CC that the ff is not cooling. Ff 39 fz -3. Checked door seal, good. Removed evap cover good frost pattern. Used steamer to check the return for the ff, good. Will need a thermostat. Called GS to order part. ; ordrng 1 WPW10583801 (thermostat), schdld next appmnt for 9/15 FR
We serviced a
KUIC18NNXS2 WHIRLPOOL
Model ICE MAKER
Near Lyndhurst, OH 44124
Corina B
Job Details: 09/07/2017
Replaced the wiring harness. No good. Checked the wire connection. Will need a main control. called GS to order part. Cust wants to talk to spouse before going any father.
We serviced a
WRF535SMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Mentor, OH 44060
Dan H
Job Details: 09/07/2017
Installed new door gasket, op test good. ; Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW2
Near Garrettsville, OH 44231
Robert A.
Job Details: 09/07/2017
Found unit not draining, pump making noise, wrong drain hose on unit, dishwasher hose, not big enough, needs pump and drain hose; ordrng 1 W10826733 (DRAIN HOSE) and 1 W10876600 (PUMP), schdld next appmnt for 9/14 THU ! [**],
We serviced a
AFI2539ERM00 AMANA
Model REFRIGERATOR
Near Euclid, OH 44123
Dan H
Job Details: 09/07/2017
Customer complaint that unit is not making ice, cycled ice maker, ice maker cycled, ice maker did not fill, ice maker is not sending power to valve, unit needs new ice maker, installed new ice maker, op test good ; used 1 W10882923 (ICE MAKER ASSY) from stock, Job Cmpltd
We serviced a
MAYTAG REFRIGERATOR
Model MBF1958FEW00
Near Brimfield, OH 44240
Robert A.
Job Details: 09/07/2017
Checked over unit, found damper loud when opening and closing, needs damper motor; ordrng 1 WPW10594330 (DAMPER), schdld next appmnt for 9/14 THU !,
We serviced a
GSW9800PW2 WHIRLPOOL
Model WASHER
Near Cleveland Heights, OH 44118
Dan H
Job Details: 09/07/2017
Customer complaint that unit is not spinning water out of clothes, ran drain and spin with wet load, unit finished, clothes barely damp at the end of cycle, found agitator dogs worn out, unable to remove dog housing, unit needs new agitator; ordrng 1 WP3951744 (AGITATOR), schdld next appmnt for 9/15 FR
We serviced a
PTB1953GRW MAYTAG
Model REFRIGERATOR
Near Cleveland, OH 44104
Dan H
Job Details: 09/07/2017
Installed new thermostat, op test good ; Job Cmpltd
Near Ashtabula Township, OH 44004
Benjamin B.
Job Details: 09/07/2017
AFI2539ERM02 whirlpool refrigerator not dispenser ice or water
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM04
Near Streetsboro, OH 44241
Robert A.
Job Details: 09/06/2017
Temps correct frz and ff, no odd noises heard, op test okOfr1606002310; Job Cmpltd,
We serviced a
KITCHENAID MICROWAVE
Model KHMS2056SSS4
Near Aurora, OH 44202
Robert A.
Job Details: 09/06/2017
Installed button, op test ok; Job Cmpltd,
We serviced a
KITCHENAID MICROWAVE
Model KHMS2056SSS4
Near Aurora, OH 44202
Robert A.
Job Details: 09/06/2017
Installed button, op test ok; Job Cmpltd,
We serviced a
KFIS27CXMS5 KITCHENAID
Model REFRIGERATOR
Near Columbia Township, OH 44028
Chad P.
Job Details: 09/06/2017
Istalled cycled and called for water. Advised cust to please allow 24 hrs for unit to make ice. Tech does not think valve is needed but left it at home just incase.
We serviced a
KITCHENAID COOKTOP ELE
Model KICU569XBL00
Near Aurora, OH 44202
Robert A.
Job Details: 09/06/2017
Installed cooktop, op test ok; Job Cmpltd,
We serviced a
RED4516FW0 roper
Model dryer
Near Elyria, OH 44035
Paul H.
Job Details: 09/06/2017
Replaced bulkhead, heat box, and clip, started a load of towels, nice and quiet. Op test ok.; Job Cmpltd,
We serviced a
KITCHENAID WALL OVEN
Model KODC304ESS00
Near Novelty, OH 44072
Robert A.
Job Details: 09/06/2017
Installed t fuse and screws, found t stat is not correct, correct part #, wrong part, need to reorder; ordrng 1 W11165152 (T STAT), schdld next appmnt for 9/13 WED !,
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW2
Near Garrettsville, OH 44231
Robert A.
Job Details: 09/06/2017
Found unit not draining, pump making noise, wrong drain hose on unit, dishwasher hose, not big enough, needs pump and drain hose; ordrng 1 W10826733 (DRAIN HOSE) and 1 W10876600 (PUMP), schdld next appmnt for 9/14 THU ! [**],
We serviced a
WHIRLPOOL DRYER
Model WED4800XQ1
Near Avon Lake, OH 44012
Robert A.
Job Details: 09/06/2017
Ran dryer. Heat and airflow good. Optest ok. No charge .; Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model WET3300SQ2
Near Avon Lake, OH 44012
Brian B
Job Details: 09/06/2017
Dryer not heating. Found open heater. Will need new heater.. replaced from t/s.. ran machine. Cycled heater. Optest ok.; used 1 WP3387747XXX (XXXHEATINGXXXDONOTRESTOCK) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Cleveland, OH 44109
Brian B
Job Details: 09/06/2017
Dryer not heating and timer not running. Checked voltage at terminal block, 120,120,0. Do not have 240 between l1 and l2. Customer will need electrician to repair.; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Cleveland, OH 44110
Brian B
Job Details: 09/06/2017
Replaced water valve. Ran calibration and auto test. Optest ok.; Job Cmpltd,
We serviced a
MAYTAG REFRIGERATOR
Model MBF1958FEW00
Near Brimfield, OH 44240
Robert A.
Job Details: 09/06/2017
Checked over unit, found damper loud when opening and closing, needs damper motor; ordrng 1 WPW10594330 (DAMPER), schdld next appmnt for 9/14 THU !,
We serviced a
WHIRLPOOL DISHWASHER
Model MDB6709AWW1
Near Kent, OH 44240
Robert A.
Job Details: 09/06/2017
Installed panel, ran diagnostic cycle, , Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF993FIFM00
Near Solon, OH 44139
Robert A.
Job Details: 09/06/2017
Recovered refrigerant, installed comp kit, pulled 28"vac w/pump, watched 15 min, no change, charged 4.75 oz r134a, ran unit, op test okAllow 24hrs for proper cooling; used 1 W10890075 (COUPLER), 1 W10890087 (COUPLER), and 1 W10890117 (COUPLER) from stock, Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KUDS25SHBL1
Near Brecksville, OH 44141
Robert A.
Job Details: 09/06/2017
Attempted to remove unit for repair, leveling legs rusted in place, weak, starting to break, talked w/ab, needs support and legs, cust pulled unit, found new pump asm ha a broken port, see pic, also wheel on lower rack missing; ordrng 2 8193716 (LEG)s and 1 9743149 (SUPPORT) and 1 W10428168 (PUMP/MOTOR) and 1 W11164091 (WHEEL), schdld next appmnt for 9/15 FRI !
We serviced a
AGR5630BDW2 AMANA
Model RANGE
Near Cleveland, OH 44135
Chad P.
Job Details: 09/06/2017
, Ajusted simme setting on rr burner to give a slightly larger flame to prevent it from going out. All flames are blue at this time. Unable to duplicate flame issues. Op test ok. ; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS586FLDM00
Near Chagrin Falls, OH 44023
Robert A.
Job Details: 09/06/2017
Found a pin hole in plastic line in door going to dispCust has a plastic waterline attached to refrigerator (see pic), explained the flooding hazard associated with this type of waterline and advised cust to replace with a copper waterline to prevent flooding.; ordrng 1 WPW10386778 (DISP WATER LINE), schdld next appmnt for 9/15
We serviced a
GDT680SSH7SS GE
Model DISHWASHER
Near Parma, OH 44129
Chad P.
Job Details: 09/06/2017
Installed diverter and diverter cap. Wash motor not needed. Op test no good. Unit leaking. Removed unit again and adjusted new hose clamp. Op test no good. Removed unit again and installed different clamp that did not come with kit. Op test ok. ; Job Cmpltd,
We serviced a
WRT311FZDB00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44104
Dan H
Job Details: 09/06/2017
Customer complaint of water leaking into fresh food section, found frost building up in freezer section, doors are sealing, no airleaks in cabinet, found service pointer addressing frost build up in freezer section, unit needs new fan kit and cabinet siliconed; ordrng 1 W10916494 (FAN KIT), schdld next appmnt for 9/14 THU
We serviced a
AFI2538AES3 AMANA
Model REFRIGERATOR
Near Moreland Hills, OH 44022
Corina B
Job Details: 09/06/2017
C that they can not get the ice bin in. Found the ice bin arm is not lining up with the dispenser. Will need a new ice bin. Called GS to order part. Cust can install part. ; ordrng 1 WPW10324090 (bin-ice)
We serviced a
WTW7300DW1 WHIRLPOOL
Model WASHER
Near Maple Heights, OH 44137
Dan H
Job Details: 09/06/2017
Installed new valves, op test good ; Job Cmpltd
We serviced a
WGT4027EW0 WASHER
Model WHIRLPOOL
Near North Royalton, OH 44133
Chad P.
Job Details: 09/06/2017
Found fill valve pulsing non stop between hot and cold water. Power checks good. Needs valve and thermister assy replaced.Cust is leaving town. They request set date for install appt. ; ordrng 1 W10919200 (VALVE), schdld next appmnt for 9/18 MON 8-11, saved tckt [SdLink
We serviced a
WRX735SDBM03 WHIRLPOOL
Model REFRIGERATOR
Near Eaton Estates, OH 44044
Paul H.
Job Details: 09/06/2017
No cool, entered diagnostics, both thermistors are good, test 4 fired up compressor and condenser fan, evap temp began to drop, test 3 proved evaporator fan and baffle work, when not service unit is not cycling on, needs main control; ordrng 1 WPW10614933 (cntrl-elec),
We serviced a
WRF993FIFM00 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44136
Paul H.
Job Details: 09/06/2017
Unit was disassembled when I arrived, took pics, FC door was broken off, needs FC door and LH bracket; ordrng 1 W10872964 (FC DOOR) and 1 W11129907 (LH BRACKET),
We serviced a
WFE520S0FS0 WHIRLPOOL
Model RANGE
Near North Ridgeville, OH 44039
Paul H.
Job Details: 09/06/2017
Replaced cooktop, looks good.; Job Cmpltd
We serviced a
GB2FHDXWB02 WHIRLPOOL
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Paul H.
Job Details: 09/06/2017
Defrost drain is clogged, cleared, replaced drain from t/s, op test ok.; used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd,