Service History 654

We serviced a
FFHS2622MSU Frigidaire
Model Refrigerator
Near Cleveland, OH 44102
Corey L.
Job Details: 07/13/2018
Customer complaint ice not being made, cycled ice maker, ice maker did not call for water, solenoids ohmed out, unit needs new ice maker; ordrng 1 241798224 (ice maker 107.04)
We serviced a
MHW3505FW0 Whirlpool
Model Washer
Near Seven Hills, OH 44131
Corina B
Job Details: 07/13/2018
CC that f3e1 comes up not all the time. Ran diag F3e1 WATER LEVEL SYSTEM ERROR. Checked the hose, good. Air gap good. Will need a new control. Called SM to order part. Cust does not want to repair
We serviced a
WED8500DC4 Whirlpool
Model Dryer
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 07/13/2018
Customers complaint was of water leaking from the front of the dryer. Found that when the steam setting is on, the water hits the front door. This is due to the customer only having a few items of clothing in when the steam setting is on. Advised the customer to put in more clothes to catch the steam. This information is not in the owners manual.; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW02
Near Avon, OH 44011
Brian B
Job Details: 07/13/2018
Replaced broken fill tube from kit. Optest ok.; Job Cmpltd,
We serviced a
MAYTAG DISHWASHER/B-IN
Model MDB7759AWS1
Near Bay Village, OH 44140
Brian B
Job Details: 07/13/2018
CC that some pads and lights not working on panel. Removed panel. Found open thermal fuse and burning on control. Will need control and fuse. Customer did not want to repair. Do not order parts.paid sc, good for 30 days.; Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Lakewood, OH 44107
Brian B
Job Details: 07/13/2018
Replaced torn gasket ,opt test ok ; Job Cmpltd,
We serviced a
KDTE234GPS0 Kitchenaid
Model Dishwasher
Near Shaker Heights, OH 44120
Corey L.
Job Details: 07/13/2018
Customer complaint upper arm keeps falling off and whirlpool already sent another arm but that one falls off as well, confirmed upper rinse arm barely sets there, unit needs feed tube; ordrng 1 WPW10340745 (tube-feed)
We serviced a
WCG97US6DS00 Whirlpool
Model Cooktop
Near Independence, OH 44131
Corina B
Job Details: 07/13/2018
We serviced a
KRMF706EBS01 Kitchenaid
Model Refrigerator
Near Olmsted Falls, OH 44138
Macaulay G.
Job Details: 07/13/2018
Found that door switch was stuck and causing lights to stay off. Removed ice from switch. All tested ok
We serviced a
KFIS29PBMS02 Kitchenaid
Model Refrigerator
Near North Olmsted, OH 44070
Macaulay G.
Job Details: 07/13/2018
Spoke to Sterling from tech line, tested thermistors in FF and FZ sections. Thermistor is FZ section reading 9000 ohms, should be 20,000 ohms at the 20 degrees in the FZ compartment. Office to order FZ thermistor. Set down water mitigation mat.; ordrng 1 W10316760 (thermistor),
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW00
Near Painesville Township, OH 44077
Jeff M
Job Details: 07/13/2018
, Fridge was pushed all into the wall in the condenser was covered in lint; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ00
Near Beachwood, OH 44122
Jeff M
Job Details: 07/13/2018
Customer is now having an issue with the temperature the fridge shutting off for 6 to 8 hours at a time there’s also a Nick in the handle and the back air duct is warped; ordrng 1 W10260378 (duct-air) and 1 W11035841 (CONTROL ) and 1 W11163764 (HANDLE ),
We serviced a
KITCHENAID DISHWASHER
Model KUDS30FXSS9
Near Broadview Heights, OH 44147
Jeff M
Job Details: 07/13/2018
Installed new part unit op tested failed. I took the pump back out reinstalled it a second time it was leaking on both occasions. Bottom of the pump is damaged it is leaking; ordrng 1 WPW10780877 (PUMP), schdld next appmnt for 7/19 THU !,
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW
Near East Cleveland, OH 44112
Jeff M
Job Details: 07/13/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WEE730H0DS0
Near Mentor, OH 44060
Jeff M
Job Details: 07/13/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW04
Near Austinburg Township, OH 44010
Arthur V
Job Details: 07/13/2018
Found unit not cooling. Installed bullet valve unit in a vacume. Added r134a unit came out of vacuum. Needs evaporator,compressor,drier filter extra time. Sealed system tech ; ordrng 1 W10507884 (compressor) and 1 W10858281 (evaporator), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock, schdld next appmnt for 7/20 FRI ! [***],
We serviced a
AMANA WASHER
Model NTW4516FW1
Near Ashtabula Township, OH 44004
Arthur V
Job Details: 07/13/2018
Found control erratic final spin light flashing like a strobe light. Needs control ; ordrng 1 W11124710 (CONTROL ), schdld next appmnt for 7/19
We serviced a
CROSLEY WASHER
Model CAW8350EW2
Near Kingsville, OH 44048
Arthur V
Job Details: 07/13/2018
Found unit with a long fill no fill error. Found no cold water entering machine. Needs water valve ; ordrng 1 W11210463 (WATER VALVE ), schdld next
We serviced a
NED4655EW1 Amana
Model Dryer
Near Chardon, OH 44024
Brian M
Job Details: 07/12/2018
Installed timer OP TEST OK
We serviced a
WDT730PAHZ0 Whirlpool
Model Dishwasher
Near Mentor, OH 44060
Corey L.
Job Details: 07/12/2018
Installed pump and motor assembly, op test good
We serviced a
WRX735SDBM00 Whirlpool
Model Refrigerator
Near Cleveland, OH 44110
Corina B
Job Details: 07/12/2018
CC that there is ice build up around the dispenser. Found the gasket to the im was twisted. Reclined the gasket. Checked the gaskets, good. Checked the flap, closing properly. Optest ok
We serviced a
WRF767SDHZ00 Whirlpool
Model Refrigerator
Near Westlake, OH 44145
Macaulay G.
Job Details: 07/12/2018
Replaced user interface in refrigerator. Lights now working properly on interface.
We serviced a
MFT2776DEM02 Maytag
Model Refrigerator
Near Avon Lake, OH 44012
Macaulay G.
Job Details: 07/12/2018
Fresh food evaporator is not defrosting properly. Replaced thermistor with W10902214, from truck stock, as advised by Whirlpool Tech Line. Used steamer to defrost evaporator. All tested ok.; used 1 W10902214 (THERMISTOR)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Munson Township, OH 44024
Robert A.
Job Details: 07/12/2018
Cc top part of frz warm, Checked temps, good, checked ice door, good, working as designed, op test ok; Job Cmpltd,
We serviced a
WRS321SDHZ01 Whirlpool
Model Refrigerator
Near Concord Township, OH 44060
Brian M
Job Details: 07/12/2018
Cc of noise Found noise coming from evapNormal sounds Showed customer the page about new noisesOP TEST OK
We serviced a
WED4800BQ1 Whirlpool
Model Dryer
Near Chester Township, OH 44026
Corey L.
Job Details: 07/12/2018
Customer complaint when a cycle is about over the dryer doesn’t work again until breaker is reset, power to the unit is good, thermostats on the unit and the element passed, customer is using a foil style vent, advised customer this is a fire hazard and should be replaced with a semisolid or solid rigid metal vent, advised customer to get an electrician to look at the breaker, customer requested tech switch the door around to open the opposite way, quoted, ok, reversed Door
We serviced a
WRF560SEYM05 Whirlpool
Model Refrigerator
Near Cleveland, OH 44121
Corina B
Job Details: 07/12/2018
CC that the ice cubes are coming out hollow. Found a saddle valve. Advised the cust to replace the saddle valve with an inline valve. Cycled the im, water barely going into the Im. Will need a new water valve. Called SM to order part. ; ordrng 1 WPW10238100 (valve-inlt),
We serviced a
106.70934901 Kenmore
Model Refrigerator
Near Painesville, OH 44077
Dan H
Job Details: 07/12/2018
Customer complaint that unit is not cooling, fresh food section temperature at 62 degrees, freezer section temperature at 9 degrees, evaporator fan is not running. Compressor and condenser fan are running, good frost pattern on evaporator, evaporator fan motor is recieving 120vac, unit needs new evaporator fan motor, installed new fan motor, op test good ; used 1 WP2315539 (MOTOR-EVAP 69.64)
We serviced a
PAVT234AWW Maytag
Model Washer
Near Mentor, OH 44060
Brian M
Job Details: 07/12/2018
Cc that unit will not spin Found brake locked up Needs transmission and thrush kit Customer does not want to repair
We serviced a
WMH53520CS6 Whirlpool
Model Microwave
Near Mentor, OH 44060
Dan H
Job Details: 07/12/2018
Customer complaint of open/close door error code and now nothing is working, confirmed, found fuse open, installed new cams and switches and fuse, op test good ; used 1 W10138793 (FUSE, MICROWAVE), and 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS)
We serviced a
LSB6400LW1 Whirlpool
Model Washer
Near Valley View, OH 44125
Corina B
Job Details: 07/12/2018
Timer is in pieces. Took pic. ; ordrng 1 WP8541270 (timer)
We serviced a
WRF555SDFZ Whirlpool
Model Refrigerator
Near Euclid, OH 44119
Brian M
Job Details: 07/12/2018
Cc that ui is not working Found 14v dc between green and black and red and black wires Unit getting power Needs Ui replaced ; ordrng 1 WPW10337911 (cntrl-elec)
We serviced a
NTW4516FW2 Whirlpool
Model Washer
Near Westlake, OH 44145
Macaulay G.
Job Details: 07/12/2018
Found leak at gearcase. Office to order gearcase assembly.; ordrng 1 W11035749 (gearcase)
We serviced a
WRT318FZDW02 Whirlpool
Model Refrigerator
Near Garfield Heights, OH 44125
Corey L.
Job Details: 07/12/2018
Installed new control, op test good
We serviced a
FFHT2131QE0 Frigidaire
Model Refrigerator
Near Cleveland, OH 44104
Dan H
Job Details: 07/12/2018
Installed new evaporator fan motor , op test good
We serviced a
WDT730PAHZ0 Whirlpool
Model dishwasher
Near Cleveland, OH 44102
Dan H
Job Details: 07/12/2018
Customer complaint that unit is not working, started normal wash cycle, unit did not fill, found water supply valve closed, opened valve unit filled and began washing, op test good
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS00
Near Kirtland Hills, OH 44060
Arthur V
Job Details: 07/12/2018
Found auger motor open. Needs motor ; ordrng 1 W11202789 (AUGER MOTOR ), schdld next appmnt for 7/16 MON !,
We serviced a
GE MICROWAVE
Model JE2160SF01
Near Concord Township, OH 44077
Arthur V
Job Details: 07/12/2018
Found left side of cabinet pushed in causing fan not to work. Adjusted right side of panel so that unit did not rub against fan blade. Unit op test good ; Job Cmpltd,
We serviced a
FFHS2322MBLA Frigidaire
Model Refrigerator
Near Cleveland, OH 44119
Brian M
Job Details: 07/12/2018
Cc that fridge temps are high Found fridge showing error HI on ui Found frost on back side of freezer Unit needs defrosted to see what’s going on Air flow restriction
Near Cleveland, OH 44109
Corey L.
Job Details: 07/12/2018
HTDX100ED6WW Hot Point Dryer Installed timer control and knob, op test good; Job Cmpltd
We serviced a
GDF520PGD4CC GE
Model Dishwasher
Near Cleveland, OH 44109
Corey L.
Job Details: 07/12/2018
Installed new control, op test good
We serviced a
GX5FHTXVY010 Whirlpool
Model Refrigerator
Near North Olmsted, OH 44070
Macaulay G.
Job Details: 07/12/2018
Found refrigerator not holding temperature, frost over top of evaporator cover. Defrosted evaporator and replaced control board used 1 WPW10503278
We serviced a
ACS4250AW Whirlpool
Model Range
Near Cleveland, OH 44108
Brian M
Job Details: 07/12/2018
Installed bake element Heated to 350 OP TEST OK
We serviced a
KRFF305EBS00 Whirlpool
Model Refrigerator
Near Middleburg Heights, OH 44130
Corina B
Job Details: 07/12/2018
Replaced the control and UI. Brought core back for return. Programmed the UI. Optest ok.
We serviced a
ACF3335AW Amana
Model Range
Near Cleveland, OH 44102
Dan H
Job Details: 07/12/2018
Customer complaint that burners are not lighting, confirmed, found ignitor switches not working, unit needs new ignitor switches, unit then started flashing f9(door latch circuit malfunction )error code, door latch switch is good, no power to door latch motor, harness is good, unit needs new control, both parts are no longer available ; ordrng 1 31924401 (CNTRL) and 1 31962001 (IGNITOR SWITCH )
We serviced a
MFF2558KEW Maytag
Model Refrigerator
Near Wickliffe, OH 44092
Corey L.
Job Details: 07/12/2018
Found leak on line running through drip pan, evaporator not needed, replaced line, held 28” vacuum for 15 minutes, put 5oz of r134a, evap had good frost pattern, op test good
We serviced a
WTW4816FW2 Whirlpool
Model Washer
Near Rocky River, OH 44116
Macaulay G.
Job Details: 07/12/2018
Found error codes for long fill/no fill and hot water sensed at rinse cycle. Likely hot and cold water supply lines not installed correctly at install point. Washer operating properly
We serviced a
WFE540H0ES1 Whirlpool
Model Range
Near Parma Heights, OH 44130
Brian M
Job Details: 07/12/2018
Installed left front burner OP TEST OK
We serviced a
NFW7300WW00 Whirlpool
Model Washer
Near Garfield Heights, OH 44105
Corina B
Job Details: 07/12/2018
CC that there is no cold water going into the unit. Found a small amount of water going into unit. Will need a water valve. Called SM to order parts. Cust does not want to repair
We serviced a
GLD2445RFQ0 Frigidaire
Model Dishwasher
Near Fairview Park, OH 44126
Macaulay G.
Job Details: 07/12/2018
Leaking from front left part of the seal. Office to order seal.; ordrng 1 154827601 (gasket)
We serviced a
MVWX655DW1 Maytag
Model Washer
Near Parma, OH 44129
Brian M
Job Details: 07/12/2018
Installed lid lock Ran auto test and calibration OP TEST OK
We serviced a
WRX735SDBM03 Whirlpool
Model Refrigerator
Near Garfield Heights, OH 44105
Corina B
Job Details: 07/12/2018
Replaced the controls and the UI. Brought core back for return. Optest ok
We serviced a
MGR6600FZ0 Maytag
Model Range
Near Fairview Park, OH 44126
Macaulay G.
Job Details: 07/12/2018
Replaced control that was sent. Tested ok. Customer also said that the grate above the left rear burner is bent and causing the pans to teeter and the front right burner cap’s finish is chipping off. Office to order burner caps and grate kit. Customer will install these parts.; ordrng 1 W10881749 (cap-burner) and 1 W11101497 (grate-kit)
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SDZ0
Near MENTOR ON THE, OH 44060
Arthur V
Job Details: 07/12/2018
Replaced water valve. Op test good ; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Streetsboro, OH 44241
Robert A.
Job Details: 07/12/2018
Installed gearcase and hub, ran recal, op test ok; Job Cmpltd,
We serviced a
FRT21HS8KS3 Frigidaire
Model Refrigerator
Near East Cleveland, OH 44112
Brian M
Job Details: 07/12/2018
Cc that side of fridge is now hot Took back off to compressor Found a mouse stuck in between condenser fan blades Removed dead mouse , fan started right up At time of leaving sides of fridge have cooled down OP TEST OK
We serviced a
GTD42GASJ0WW GE
Model Dryer
Near Cleveland Heights, OH 44118
Corina B
Job Details: 07/12/2018
CC that the unit does not turn on. Unit does not turn on. Checked the door switch, good. Checked the fuses, good. Checked the start button, good. Bent the door to make a good contact with the door switch. Working as designed. Optest ok
We serviced a
WGG745S0FE02 Whirlpool
Model Range
Near Cleveland Heights, OH 44118
Corina B
Job Details: 07/12/2018
CC that the 2 left burners take a long time to turn on, the griddle flame is not high, the broil turns on then turns off and the smaller oven light does not work. back burner lights, the front left burner taker a while to light will need a new head. The broiler heats to 500* raised the griddle flame. Called SM to order part.; ordrng 1 WPW10406878 (burnr-head) and 1 WPW10454648 (sockt-lite)
We serviced a
WTW5000DW1 Whirlpool
Model Washer
Near Cleveland, OH 44135
Macaulay G.
Job Details: 07/12/2018
Actuator is making an abnormal noise when shifting. Office to order actuator. Truck stock actuator was used 7-11.; ordrng 1 W10913953 (actuator)
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near MENTOR ON THE, OH 44060
Jeff M
Job Details: 07/12/2018
The unit had a no fill long fill code I cleared the code unit op tested good the fill valve work correctly ; Job Cmpltd,
We serviced a
AMANA REFRIGERATOR
Model AFD2535DEB
Near Mentor, OH 44060
Jeff M
Job Details: 07/12/2018
When you take the filter out of the head assembly the filter head leaks water to fill the holes plugged up needs replaced. EST only ; ordrng 1 WP67004106 (FILTER HOUSING ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
MAYTAG DRYER ELE
Model MEDB835DW4
Near Elyria, OH 44035
Arthur V
Job Details: 07/12/2018
Tested unit. All checks good. Advised customer on settings and how heat from her finger starts the unit. Cleared error code f2e1 stuck button Unit is operating properly energy saving option increases dry time and decreases heat. But unit heating normally with energy savings off ; Job Cmpltd,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHB2867PFBA
Near Streetsboro, OH 44241
Robert A.
Job Details: 07/12/2018
, Installed seal and ui, ui not lighting, reset connections, ng ui defective need to reorder; ordrng 1 242058231 (UI), schdld next appmnt for 7/17 TUE !,
We serviced a
WHIRLPOOL DISHWASHER
Model MDB6601AWS
Near Geneva, OH 44041
Arthur V
Job Details: 07/12/2018
Replaced handle assy. Op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
GXW7336DXS1 Whirlpool
Model Hood
Near Mentor, OH 44060
Brian M
Job Details: 07/12/2018
, Cc that upper shroud does not match Installed new shroud OP TEST OK
We serviced a
WTW7000DW0 Whirlpool
Model Washer
Near East Cleveland, OH 44112
Corey L.
Job Details: 07/12/2018
Customer complaint doesn’t work, plugged in unit and it flashed f5e3 while draining, lid lock is stuck from corrosion of detergent, unit has had extreme abuse and neglect, customer has been advised to use only 1-2 tbsp of detergent,
We serviced a
FEX831FS1 Washer
Model Dryer
Near Geneva-on-the-Lake, OH 44041
Brian M
Job Details: 07/11/2018
Installed glides and seal OP TEST OK
We serviced a
JFI2089AES2 Jenn-Air
Model Refrigerator
Near WARRENSVL HTS, OH 44122
Corey L.
Job Details: 07/11/2018
Customer complaint fridge is out pulled from the wall a few inches, unit had boards it was propped on in the back, customer helped position the unit back onto its shims ; Job Cmpltd
We serviced a
110.28922790 Kenmore
Model Washer
Near University Heights, OH 44118
Corey L.
Job Details: 07/11/2018
Customer complaint washer not agitating, confirmed found dogs worn out, need to order and return ; ordrng 1 80040 (agitator dogs )
We serviced a
ETZ1PKXBW01 Whirlpool
Model Refrigerator
Near Wickliffe, OH 44092
Holly Butcher
Job Details: 07/11/2018
CC that there is water going into the ff section. Found the drain hole in the fz is frozen. Steamed out the drain hole. . Found rust in drain pan, used foil tape to put on back of evap cover to prevent the rust going down the drain hole. Condenser coils are full of dust dirt and fur, cleaned coils. Advised cust to clean the condenser coils every 6 months with animals. No water going to unit. Optest ok.
We serviced a
MSD2550VES01 Whirlpool
Model Refrigerator
Near Parma, OH 44129
Dan H
Job Details: 07/11/2018
Customer complaint that unit is not making ice, ice maker is not cycling, ice maker is recieving 120vac, found ice maker fill tube frozen , unit needs new ice maker and valve, installed new ice maker and valve, op test good ; used 1 2198597 (ice maker ), and 1 W10408179 (VALVE-INLET)
We serviced a
MVWC400XW4 Maytag
Model Washer
Near Brooklyn, OH 44144
Dan H
Job Details: 07/11/2018
Customer complaint of loud noise, confirmed, Noise is coming from gearcase, unit needs new gearcase, customer does not want repair at this time ; ordrng 1 W11035747 (gearcase 242.58),
We serviced a
KDFE104DWH2 Kitchenaid
Model Dishwasher
Near University Heights, OH 44118
Corey L.
Job Details: 07/11/2018
Customer complaint cycle won’t start soap just sits at the bottom, ran diagnostics no codes found, started test cycle, wash motor did not kick on, both triac fuses tested good, harness was good, unit needs wash motor and sump assembly, quoted, ok, replaced with ts assembly, op test good, cannot install water mat because of several holes for piping and layered floor under the unit; used 1 WPW10605057 (PUMP AND MOTOR ASSY)
We serviced a
WRS571CIHW00 Whirlpool
Model Refrigerator
Near Seven Hills, OH 44131
Corina B
Job Details: 07/11/2018
CC that the food freezes on the top and 2nd shelf. Found the fz at -5 and the ff 39. Advised the cust to raise the temp to 0* and 37*. The damper is the coldest spot in the ff. Optest ok.
We serviced a
MFI2269VEB6 Maytag
Model Refrigerator
Near Parma, OH 44134
Corina B
Job Details: 07/11/2018
CC that the im does not work and the freezer has ice at the bottom. Replaced the drain tube. Cycled im did not cycle. Replaced the im from t/s. Optest ok. ; used 1 W10882923 (ICE MAKER ASSY)
We serviced a
WTW5600XW3 Whirlpool
Model Washer
Near Cleveland, OH 44144
Dan H
Job Details: 07/11/2018
Customer complaint that unit is not washing clothes, found unit not doing anything but turning on drain pump, unit needs new control board, found gearcase seized , unit needs new gearcase, customer does not want repair ; ordrng 1 W10480108 (cntrl-elec 89.25) and 1 W11035747 (gearcase 242.58)
We serviced a
FGHC2331PFAA Frigidaire
Model Refrigerator
Near Olmsted Falls, OH 44138
Macaulay G.
Job Details: 07/11/2018
Customer was able to re seat the filter, water was operating properly
We serviced a
NGD4655EW2 Amana
Model Dryer
Near Chardon, OH 44024
Brian M
Job Details: 07/11/2018
Cc of unit not running Found thermal cut off and thermal fuse OPen Replaced using truck stop OP TEST No good Ran test cycle coils are not opening Needs coils replaced ; ordrng 1 WPW10328463 (coil-valve), used 1 279769 (THERMAL CUTOFF), and 1 WP3392519 (THERMAL FUSE)
We serviced a
RB270PXBB2 Whirlpool
Model Wall Oven
Near Wellington, OH 44090
Macaulay G.
Job Details: 07/11/2018
Found sensor not working in oven, office to order sensor.; ordrng 1 WP8053344 (sensor)
We serviced a
MSS26C6MFZ00 Maytag
Model Refrigerator
Near Chester Township, OH 44026
Brian M
Job Details: 07/11/2018
Installed diffuser OP TEST OK
We serviced a
MGT8720DH03 Whirlpool
Model Range
Near Bay Village, OH 44140
Corey L.
Job Details: 07/11/2018
Customer complaint stovetop burners not lighting but don’t know if the oven works, confirmed all top burners spark but not letting gas out, bake cycle lit, found setting for 12 auto off was “on”, turned off now burners lite
We serviced a
MVWC565FW1 Maytag
Model Washer
Near Garfield Heights, OH 44125
Corina B
Job Details: 07/11/2018
CC that the sensing light stays on and does nothing. Held start button in and rebooted control. Ran diag no codes. Advised cust to use 1-2 tablespoons of he detergent. Started a normal load and a drain and spin. Running as designed. Optest ok.
We serviced a
MER6600FZ0 Maytag
Model Cooktop
Near Rocky River, OH 44116
Dan H
Job Details: 07/11/2018
Customer complaint that left front outer element never lit, turned left front element on both inner and outer elements turned right on, all other elements are working, unable to duplicate the problem, unit is operating as designed
We serviced a
MAH5500BWW Whirlpool
Model Washer
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 07/11/2018
Washer is grinding in spin cycle. Office to order outer tub, support, tub seal, and front seal clamp.; ordrng 1 22004465 (outer tub) and 1 W10181639 (support) and 1 WP22002077 (seal-tub) and 1 WP22002327 (clamp)
We serviced a
KITCHENAID ICE MAKER
Model KUIX305ESS2
Near Streetsboro, OH 44241
Robert A.
Job Details: 07/11/2018
Card board on back of unit dry, no stains, inspected water lines, all holding water, no cracks found, no water staines inside unit, no water hookup at store, unable to fully test, poss drain was leaking, op test okOfr. 1606002453; Job Cmpltd, saved tckt [SdLink\312489a.png], save
We serviced a
JS48CXDBDB00 Jenn Air
Model Refrigerator
Near Lyndhurst, OH 44124
Brian M
Job Details: 07/11/2018
Cc of freezer frosting upFound freezer having frost build up on side wall Found gaps in door seal Steamed seal into place and to close gaps OP TEST OK Job Cmpltd
We serviced a
WJSE4150B2WW GE
Model Washer
Near Cleveland, OH 44102
Dan H
Job Details: 07/11/2018
Customer complaint that unit is not spinning clothes out. Confirmed, found basket hub broken where it mounts to transmission (see pic), unit needs new basket hub, customer does not want repair
We serviced a
WFG520S0FS0 Whirlpool
Model Range
Near Amherst, OH 44001
Macaulay G.
Job Details: 07/11/2018
Found grates are warped on oven, office to order grates, customer will install. Oven is lighting correctly.; ordrng 1 W10860455 (grate-kit),
We serviced a
WRF993FIFM00 Whirlpool
Model Refrigerator
Near Avon Lake, OH 44012
Corey L.
Job Details: 07/11/2018
Customer complaint fridge not cooling in either section like it should be, temp in ff section was 47, frz was 16, followed sp W11033419B, main control is updated version 7.0.0, ff thermistor was in the wrong position, Corrected thermistor, all other updates per service pointer are needed; ordrng 1 W10875099 (cover-evap) and 1 W10888881 (icemaker) and 1 W10908836 (VALVE) and 1 W10918843 (ORION BOARD),
We serviced a
JFC2290VEM7 Jenn Air
Model Refrigerator
Near Broadview Heights, OH 44147
Corina B
Job Details: 07/11/2018
CC that there is frost on the lt hand side of fz. No service pointers. Gaskets, good. Rails are good. Vaseline the gaskets Optest ok
We serviced a
GLEB30S9DBA Frigidaire
Model Double Wall Oven
Near Cleveland, OH 44113
Dan H
Job Details: 07/11/2018
Customer complaint that unit is not heating, confirmed, found control not sending power to element, unit needs new control, control is no longer available ; ordrng 1 316418720 (clock/timer),
We serviced a
FMV156DCC Frigidaire
Model Microwave
Near Cleveland, OH 44113
Dan H
Job Details: 07/11/2018
Customer complaint that door handle is broken, confirmed, unit needs new door handle; ordrng 1 5304440323 (handle,door (blk)
Near Highland Heights, OH 44143
Brian M
Job Details: 07/11/2018
Kitchenaid Refrigerator Installed filter OP TEST OK
We serviced a
WED7300DW0 Whirlpool
Model Dryer
Near Wickliffe, OH 44092
Brian M
Job Details: 07/11/2018
Installed door seal OP TEST OK
We serviced a
KDPM354GPS0 Kitchenaid
Model Dishwasher
Near Avon Lake, OH 44012
Corey L.
Job Details: 07/11/2018
Installed new sump assembly, ran test cycle, op test good
We serviced a
GB2FHDXWS04 Whirlpool
Model Refrigerator
Near Garfield Heights, OH 44125
Corina B
Job Details: 07/11/2018
CC that the food in the ff is freezing. Ff 32. Checked the damper door, good.Checked the thermistor, good. Advised cust to not overpack the unit and lowered the temp Of the ff. Optest ok
We serviced a
WZF34X18DW01 Freezer
Model Whirlpool
Near Elyria, OH 44035
Macaulay G.
Job Details: 07/11/2018
Reclaimed refrigerant from unit. Replaced compressor and filter drier. Pulled 28 inch vacuum on system for 15 minutes. Unit held vacuum for over 15 minutes. Charged unit with 4.1 ounces of R134a. Freezer is operating properly now
We serviced a
WHIRPOOL WASH/DRY STACK
Model 41761712510
Near Avon Lake, OH 44012
Brian B
Job Details: 07/11/2018
Machine will not start. Tech has never worked on this brand machine, made by Electrolux. Called TL. Worked with TL for 2 hrs checking voltages and resistance values. In the end they said it was a communication issue between boards and to replace all boards. Will give est. they do not want to repair at this time. Bill for SC. Do not Order parts at this time.; Job Cmpltd, saved tckt [SdLink\312865a.png],
We serviced a
KITCHENAID WALL OVEN
Model KEBC107KBL0
Near Avon Lake, OH 44012
Brian B
Job Details: 07/11/2018
Found burning on main board and failed door latch switch. Main board is NLA. Advised customer. Cannot repair. Paid SC. Labor to install parts should customer find parts is $149.00.;, Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near MENTOR ON THE, OH 44060
Jeff M
Job Details: 07/11/2018
Installed new part unit op tested good ; Job Cmpltd,