We serviced a
MAYTAG WASHER
Model MVWC555DW1
Near Parma, OH 44130
Brian B
Job Details: 09/01/2017
CC that machine will not spin. Ran diag, F5E1, lid switch fault and f0e2, oversuds. Ran manual diag and tested lid lock and ran a rinse and spin. Drain pump started running, but then locked up and was just humming. Will need new pump. Will need new pump. Office to order part. R/s per cust req.; ordrng 1 W10876600 (PUMP- DRAIN), schdld next appmnt for 9/14 THU !
We serviced a
MAYTAG WASHER
Model MHW3505FW0
Near Brooklyn, OH 44144
Brian B
Job Details: 09/01/2017
Panel not responding again. Checked vol into and out of filter, 119v.. checked vol at control on J8 connect, 119v.. checked for 5v dc on J18, 5v present. Can see a burn mark on front of UI panel where board shorted. Will need another new UI panel. Advised customer not to spill any liquid on top. Office to order part. R/s per cust req..; ordrng 1 W10911040 (PANEL), schdld next appmnt for 9/18 MON !,
We serviced a
WRB322DMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Seven Hills, OH 44131
Chad P.
Job Details: 09/01/2017
Installed valve and cycle i.m. Op test ok. ; Job Cmpltd,
We serviced a
WRF535SMBM00 WHIRLPOOL
Model REFRIGERATOR
Near North Royalton, OH 44133
Chad P.
Job Details: 09/01/2017
Installed door. Op test ok. ; Job Cmpltd,
We serviced a
AZF33X16DW00 AMANA
Model FREEZER
Near Cleveland, OH 44105
Jeff M
Job Details: 09/01/2017
The washer on the lower hinge was missing customer found it on the floor I put it in the proper spot unit tested good; Job Cmpltd
We serviced a
WRT314TFDW01 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44105
Jeff M
Job Details: 09/01/2017
The unit has frost in the freezer the door has a gap in the gasket and the cabinet needs too be rtv. The lower door gasket has is only sealing down one side I tried to stretch the gasket to fit the gap is too great needs a new door; ordrng 1 LW10573334 (dor-fip),
We serviced a
MGDB835DW1 MAYTAG
Model DRYER
Near Columbia Station, OH 44028
Chad P.
Job Details: 09/01/2017
Replaced drum assembly, started a cycle, op test ok.;
We serviced a
WDT720PADM2 WHIRLPOOL
Model DISHWASHER
Near Elyria, OH 44035
Paul H.
Job Details: 09/01/2017
Had experienced a noise, unsure if issue, started a cycle and observed, unit is functioning correctly and sounds good, op test ok.; Job Cmpltd,
We serviced a
WRF989SDAE00 WHIRLPOOL
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Paul H.
Job Details: 09/01/2017
Defrosted and replaced fan and harness, should correct issue; Job Cmpltd
We serviced a
WRF989SDAE00 WHIRLPOOL
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Paul H.
Job Details: 09/01/2017
Defrosted and replaced fan and harness, should correct issue; Job Cmpltd,
We serviced a
MDB8959SBB3 MAYTAG
Model DISHWASHER
Near Eastlake, OH 44095
Dan H
Job Details: 09/01/2017
Installed new user interface and rack wheel, op test good ; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW8500DW0
Near Westlake, OH 44145
Dan H
Job Details: 09/01/2017
Customer complaint of error code on display, ran diagnostics found f0e5(off balance), f6e2(communicatin error), and f2e1(stuck key), harness between user interface and control has continuity, unit needs new control and user interface, also noticed customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; ordrng 1 W10812418 (CNTRL) and 1 W10861501 (user interface ), schdld next appmnt for 9/11 MON !,
We serviced a
GI6FARXXY08 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44113
Dan H
Job Details: 09/01/2017
Customer complaint of ice build up on freezer section floor and frost build up in freezer section, found ice buildup common with evaporator drain tube clog, unit has duck bill style drain tube, unit needs new ptrap style drain tube and ice cleared, cleared ice, installed new drain tube, ice build up was preventing door from closing, door sealed once ice was removed, op test good ; Job Cmpltd,
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH76719CZ2
Near Cleveland, OH 44139
Robert A.
Job Details: 09/01/2017
Installed nuts, op test ok; Job Cmpltd
We serviced a
TPX24BIYEBB GE
Model REFRIGERATOR
Near Perry Township, OH 44077
Corina B
Job Details: 09/01/2017
CC that there is ice in the bottom of the fz. Steamed out the bottom of the fz and the drain drain. Used a plastic tube to clear the drain tube out. Water is going into the drain pan. Optest ok. ;
We serviced a
KTRS22KAAL10 WHIRLPOOL
Model REFRIGERATOR
Near Concord Township, OH 44077
Corina B
Job Details: 09/01/2017
CC that its not cooling in the ff. Removed evap cover. Ff 33.9 fz 6. Removed evap cover, frost on evap. Drain tube, clear. Working as designed. ; Job Cmpltd,
We serviced a
MVWB755DW0 MAYTAG
Model WASHER
Near Highland Heights, OH 44143
Corina B
Job Details: 09/01/2017
CC that the unit will fill, then it quites. Ran diag F8e1 Long Fill, f0e5. Found the hot water valve was turned off. Ran test 51 auto test then test 52calibration test. Started a cycle. Optest ok. ; Job Cmpltd,
We serviced a
WRT311FZDW00 WHIRLPOOL
Model REFRIGERATOR
Near Beachwood, OH 44122
Corina B
Job Details: 09/01/2017
CC that there is water dripping into the ff from the fz. Removed the evap cover drain hole, clear. Checked the door gaskets, good. Siliconed the fz frame and liner, was air gaps. Optest ok. ; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KUDS40CVSS4
Near Solon, OH 44139
Robert A.
Job Details: 09/01/2017
Found disp not opening, needs disp; ordrng 1 WPW10199696 (DISP), schdld next appmnt for 9/15 FRI !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2GVEXVD01
Near University Heights, OH 44118
Corina B
Job Details: 09/01/2017
Replaced the water vavle. Optest ok. ; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS4
Near North Ridgeville, OH 44039
Dan H
Job Details: 09/01/2017
Customer complaint that unit does not dry dishes, ran diagnostic test cylce, no error codes found, unit completed test cycle, heater is working, unit is operating as designed, advised customer on proper soap usage and to run hot water in sink before starting dishwasher; Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model GEW9250PW0
Near Concord Township, OH 44077
Benjamin B.
Job Details: 09/01/2017
Installed switch op test ok office to run card ; Job Cmpltd,
We serviced a
MAYTAG VERTICAL FREEZER
Model MZF34X20DW00
Near Cleveland Heights, OH 44118
Robert A.
Job Details: 09/01/2017
Found at top of door not sealing, reset seal, leveled unit, op test ok; Job Cmpltd,
We serviced a
KENMORE REFRIGERATOR
Model 10659422801
Near MENTOR ON THE, OH 44060
Corina B
Job Details: 09/01/2017
Replaced the ice door kit. Optest ok.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near North Ridgeville, OH 44039
Dan H
Job Details: 09/01/2017
Customer complaint that refrigerator temperature lower button is not working, confirmed, found keypad worn out and unable to press switch on control board, switch on board is working, unit needs new key pad; ordrng 1 W10593588 (KEYPAD), schdld next appmnt for 9/11 MON !,
We serviced a
MAYTAG WASHER
Model MVWC500VW0
Near University Heights, OH 44118
Robert A.
Job Details: 09/01/2017
Installed water valve, tested all temps, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Westlake, OH 44145
Brian B
Job Details: 09/01/2017
Room temp in ff section, 7 deg in freezer. Found top of evap iced up and fan stopped. Used steamer to clear ice. Replaced evap thermister from t/s per ser pointer # AW10875533A.. Adjusted freezer door. Optest ok.; used 1 W10902214 (THERMISTOR) from stock, Job Cmpltd,
We serviced a
WHIRLPOO WASHERL
Model WFW97HEXW2
Near Avon, OH 44011
Brian B
Job Details: 08/31/2017
Installed control panel that customer purchased from whirl. Ran diag and test cycle. Optest ok.; , Job Cmpltd,
We serviced a
MFC2062FEZ01 MAYTAG
Model REFRIGERATOR
Near Geneva, OH 44041
Benjamin B.
Job Details: 08/31/2017
Found fresh food at 40 and freezer at 5 unit is working at this time door switch for freezer hung up possible ; Job Cmpltd,
We serviced a
ROPER DRYER
Model RED4516FW0
Near North Royalton, OH 44133
Tim G.
Job Details: 08/31/2017
Complaint that the unit is not drying or heating. Tested unit on a 60min high heat timed dry. Cust has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard. Tested the output temp at the back of the unit and found heating to 147degs. Customer has a internal venting issue. Vent outside is to high to check. Advised the customer to have someone out to clean the venting. ; Job Cmpltd
We serviced a
LGHC2342LF3 FRIGIDAIRE
Model REFRIGERATOR
Near Geneva Township, OH 44041
Benjamin B.
Job Details: 08/31/2017
Found fresh food at 50 and freezer at negative 5 damper not working properly and making noise need to lrder.unit needs water filer ; ordrng 1 241853801 (damper assy)
We serviced a
KGCT305A KITCHENAID
Model RANGE
Near Orange, OH 44122
Corina B
Job Details: 08/31/2017
CC that none of the burners work. Will need a spark module. Called GS to order part.
We serviced a
WED9290FW0 WHIRLPOOL
Model DRYER
Near Cleveland, OH 44113
Dan H
Job Details: 08/31/2017
Installed new drain connector; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDM00
Near Novelty, OH 44072
Robert A.
Job Details: 08/31/2017
Installed fan svc kit, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Bay Village, OH 44140
Brian B
Job Details: 08/31/2017
, I/ m not working. Found fill tube frozen. Removed i/m and used steamer to clear fill tube. Customer has a saddle valve in basement that was not opened all the way. This caused fill tube to freeze up due to weeping of water valve. Advised cust whirl requires an inline valve that has a larger opening and supplies better pressure to machine. Cycled and filled icemaker.. optest ok.; Job Cmpltd,
We serviced a
WFW90HEFW1 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44113
Dan H
Job Details: 08/31/2017
Installed new cabinet, op test good; Job Cmpltd
We serviced a
GHWS3605F0RR GE
Model WASHER
Near North Royalton, OH 44133
Chad P.
Job Details: 08/31/2017
Installed housing and ran normal wash and rinse and spin. No leaking. Op test ok. ; Job Cmpltd,
We serviced a
KITCHENAID ICE MAKER
Model KUIX305ESS1
Near Moreland Hills, OH 44022
Robert A.
Job Details: 08/31/2017
Turned unit on, water dripping from drain cap, tightened, watched cycle, ice forming on evap, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32L19AS1
Near Strongsville, OH 44149
Tim G.
Job Details: 08/31/2017
, Complaint that the door will not latch. Checked and found the upper latch in the closed position. Corrected latch, op test good. ; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WFW95HEXW2
Near Strongsville, OH 44149
Tim G.
Job Details: 08/31/2017
Complaint that the unit is not starting ( the door will lock and the do noting else). Checked errors and found a stored F1E2 MCU error multiple resets. Checked the motor circuit test and checked to see if basket moves freely and it dose. Found that the motor control is getting power but failing. Unit needs MCU. Quoted customer for repair, and they declinded due to cost. Job Cmpltd,
We serviced a
WRB322DMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Parma, OH 44129
Jeff M
Job Details: 08/31/2017
The units temperature in the freezer is negative for temperature in the fridge is 70° I found evaporator fan not spinning it is receiving 120 V AC unit needs new evaporator fan; ordrng 1 W11024089 (EVAP MOTOR)
We serviced a
WRX735SDBM02 WHIRLPOOL
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Paul H.
Job Details: 08/31/2017
, Settings were in celsius, converted to Fahrenheit, adjusted to recommended, advised customer to observe, changes could take 24 hours to take affect completely.; Job Cmpltd,
We serviced a
JEC0530ADB WHIRLPOOL
Model COOK TOP
Near North Ridgeville, OH 44039
Paul H.
Job Details: 08/31/2017
All burners are working except LF, not heating up at all, appears to be open, other burners got above 700F on high, needs LF burner; ordrng 1
We serviced a
NED4600YQ1 AMANA
Model DRYER
Near Geneva, OH 44041
Benjamin B.
Job Details: 08/31/2017
NED4600YQ1
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF993FIFM00
Near Solon, OH 44139
Robert A.
Job Details: 08/31/2017
, Found water dripping from disp, no ice, water was from ice melting, ff46, frz 38 deg, fans running, comp making a buzzing noise, comp very hot to the touch, lowside pressure at 5psi, let pressure equilize, 35psi, outlet correct, power and polarity, plugged unit back in, comp running, buzzing, called wptl cut off after 20min, called jr, said to replace compNo damage noticed to vynal floor; ordrng 1 W10903340 (COMP KIT), schdld next appmnt for 9/11 MON ! [***],
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near North Royalton, OH 44133
Chad P.
Job Details: 08/31/2017
Installed cap. Op test no good. Unit will now spin but only agitate clockwise. Motor checks good. Wiring checks good. Possible load failure on motor or faulty control. Needs both replaced. ; ordrng 1 W11116592 (CONTROL) and 1 WPW10006487 (MOTOR),
We serviced a
WRS526SIAH00 WHIRLPOOL
Model REFRIGERATOR
Near Parma, OH 44134
Chad P.
Job Details: 08/31/2017
Found both ff and fz doors closers are worn out causing doors to not seal correctly and develop frost in freezer. Needs upper and lower cams on both door replaced. Cust requests set install date. ; ordrng 1 W10876198 (CAM, CLOSER, FZ) and 1 WPW10257201 (CAM, FF) and 1 WPW10257204 (CAM) and 1 WPW10412762 (CAM, UPPER),
We serviced a
WMH53520AW1 WHIRLPOOL
Model MICROWAVE
Near Parma, OH 44134
Chad P.
Job Details: 08/31/2017
Found door cracking on bottom and interlocks failing. Door must be opened and closed several times for unit to work. Cust requests set install date. ; ordrng 1 W10450407 (harns-wire) and 1 W10472387 (door/mw, WHT),
We serviced a
WRF757SDEM01 WHIRLPOOL
Model REFRIGERATOR
Near Brook Park, OH 44142
Chad P.
Job Details: 08/31/2017
Installed harness and support. Defrosted evap. Op test ok. ; Job Cmpltd,
We serviced a
WRF560SEYM01 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland Heights, OH 44121
Chad P.
Job Details: 08/31/2017
Installed rails. Op test ok.
We serviced a
KDTE104DSS0 KITCHENAID
Model DISHWASHER
Near North Royalton, OH 44133
Jeff M
Job Details: 08/31/2017
The unit is not operating the unit itself is receiving 120 V AC the user interface is not lighting up needs a new user interface and main control the parts are covered under extended five year warranty; ordrng 1 W10854215 (CONTROL) and 1 WPW10537410 (UI),
We serviced a
KBSU487TSS0 KITCHENAID
Model GRILL
Near Avon, OH 44011
Paul H.
Job Details: 08/31/2017
Igniters are not lighting due to rotisserie and igniter transformers being swapped, unit is bricked in, contractor will correct that issue, one valve is not opening and needs replaced; ordrng 1 WPW10128764 (valve-
We serviced a
KRFC302ESS00 KITCHENAID
Model REFRIGERATOR
Near Chagrin Falls, OH 44022
Corina B
Job Details: 08/31/2017
Replaced the gasket. Steamed gasket out. Tight seal. Optest ok. ; Job Cmpltd,
We serviced a
NTW4516FW0 AMANA
Model WASHER
Near Conneaut, OH 44030
Benjamin B.
Job Details: 08/31/2017
Cust very unhappy ordering the control will be 7 visits cust wants another machine have cust number to whirlpool need to order comtrol not advancimg imto spom cam do it manually
We serviced a
KDFE304DBL0 KITCHENAID
Model DISHWASHER
Near Conneaut, OH 44030
Benjamin B.
Job Details: 08/31/2017
Found water not hot enough instrcuted cust to chamge detergent she may need a plumber to put tank under sink spoke with jr ; Job Cmpltd
We serviced a
RBD245PDB5 WHIRLPOOL
Model WALL OVEN
Near University Heights, OH 44118
Jeff M
Job Details: 08/31/2017
The uni tis not getting too temp I preheated the oven to 350° both upper and lower unit only got to 300° it is also set positive 30° I waited for the units to reach temperature for 25 minutes it was unable to do so. The unit needs to temperature sensors and the relay control board the control board is discontinued; ordrng 1 4452242 (microcomputer NA) and 2 WP4451665 (SENSOR)s,
We serviced a
KUDS30FXSS5 KITCHENAID
Model DISHWASHER
Near Mentor, OH 44060
Jeff M
Job Details: 08/31/2017
Installed new part unit op tested failed you're not still shuts down drains the water out. The sump motor is receiving power the sump windings are good the drain pump windings are good thermal sensor is good the heating element is good water sensor is good the controls of failed both ui and main control are needed. Customer will call report to see if they will cover the electronic since there a couple months outside the extended electronic warranty.; ordrng 1 W10479761 (cntrl-elec) and 1 WPW10481125 (UI),
We serviced a
WRT311FZDM00 WHIRLPOOL
Model REFRIGERATOR
Near Broadview Heights, OH 44147
Jeff M
Job Details: 08/31/2017
The unit had a little bit of condensation by the air vent. The customer explained me she does a lot of cooking and she's in and out of the fridge all the time I told her as she's doing that she's letting moisture into the fridge and it collects at that air vent because it's the coldest point of the unit. Unit op tested good ; Job Cmpltd,
We serviced a
WOD93EC0AS04 WHIRLPOOL
Model WALL OVEN
Near Broadview Heights, OH 44147
Jeff M
Job Details: 08/31/2017
, I pre heated the oven too 350 unit op tested good customer was not allowing the oven to preheat long enuff ; Job Cmpltd,
We serviced a
NTW4605EW0 AMANA
Model WASHER
Near Cleveland, OH 44128
Jeff M
Job Details: 08/31/2017
The uni twas not locking i found the lock not working i installed new part unit op tested good ; used 1 W10838613 (LATCH) from stock, Job Cmpltd
We serviced a
MEDX655DW1 MAYTAG
Model DRYER
Near Mentor, OH 44060
Jeff M
Job Details: 08/31/2017
I found a pencil in the fan unit op tested good ; Job Cmpltd,
We serviced a
WRT311FZDW00 WHIRLPOOL
Model REFRIGERATOR
Near Avon, OH 44011
Paul H.
Job Details: 08/31/2017
Replaced fan and followed instructions provided with seal kit, should correct issue.; Job Cmpltd,
We serviced a
WDT780SAEM2 WHIRLPOOL
Model DISHWASHER
Near Avon Lake, OH 44012
Paul H.
Job Details: 08/31/2017
Not draining, checked pump and housing, removed a piec of glass from the housing, tested, draining fine now, op test ok.; Job Cmpltd
We serviced a
WRT311FZDW00 WHIRLPOOL
Model REFRIGERATOR
Near Lorain, OH 44053
Paul H.
Job Details: 08/31/2017
Replaced fan blade and followed instructions in seal kit, should correct issue.; Job Cmpltd,
We serviced a
MVWC565FW0 MAYTAG
Model WASHER
Near Lorain, OH 44053
Paul H.
Job Details: 08/31/2017
Replaced cord, plugged and powered up, op test ok.; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Lakewood, OH 44107
Brian B
Job Details: 08/31/2017
Major frost buildup in freezer and ff section. Found when doors were switched, shims were not installed properly so ff door not closing. Removed and shimmed doors, used steamer to clear ice and form gaskets. Also, liner has gaps.. used adhesive from t/s to seal liner. Optest ok.; used 1 W10841140 (ADHESIVE) from stock, Job Cmpltd,
We serviced a
KDI17A KITCHENAID
Model DISHWASHER
Near Brooklyn, OH 44144
Dan H
Job Details: 08/31/2017
Customer complaint that soap dispenser is not opening, found unit does not start cycle, unit does not fill, wash, drain, or heat, found timer not advancing, timer recieving 120vac, unit needs new timer, parts are no longer available, unit cannot be repaired;
We serviced a
JP910B0K2BB GE
Model COOKTOP
Near Moreland Hills, OH 44022
Dan H
Job Details: 08/31/2017
Installed new right rear element, op test good ; Job Cmpltd,
We serviced a
MFI2269FRZ01 MAYTAG
Model REFRIGERATOR
Near Euclid, OH 44123
Dan H
Job Details: 08/31/2017
Customer complaint that unit is not cooling, fresh food section temperature at 84 degrees, freezer section temperature at 84 degrees, evaporator fan is running, condenser fan is running, compressor is not running, applied 120 vac from power supply box, compressor started, unit needs new start device, installed new start device, op test good, advised customer to allow 24 hours before restocking; used 1 8201786 (STARTER) from stock, Job Cmpltd,
We serviced a
WED75HEFW0 WHIRLPOOL
Model DRYER
Near Euclid, OH 44123
Dan H
Job Details: 08/31/2017
Customer complaint that unit is not starting, started normal dry cycle, unit started and heated, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd,
We serviced a
KSSO42QTX02 KITCHENAID
Model REFRIGERATOR
Near Lyndhurst, OH 44124
Dan H
Job Details: 08/31/2017
Customer complaint that unit is leaking from dispenser, found ice door not sealling, ice door motor is not working, unit needs new ice door motor, found service pointer for redesigned ice door motor and mounting bracket; ordrng 1 W10546285 (MOTOR),
We serviced a
KSSC42QMS01 WHIRLPOOL
Model REFRIGERATOR
Near Chagrin Falls, OH 44022
Corina B
Job Details: 08/31/2017
Replaced the i/m. Optest no good. Built in unit could not get access to the water valve. Will need 2 people to pull unit out. ; ordrng 1 WP2188786 (valve-inlt 9348),
We serviced a
MGDC300XW1 MAYTAG
Model DRYER
Near Gates Mills, OH 44040
Corina B
Job Details: 08/31/2017
Replaced the timer. Vacuumed unit out. Advised cust to replace the foil vent with a semi rigid or rigid vent. Optest ok. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd
We serviced a
JENN-AIR REFRIGERATOR
Model JSD2695KES
Near Aurora, OH 44202
Robert A.
Job Details: 08/31/2017
Installed valve, turned on water, ran disp, good, installed grill; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
GX2FHDXVB04 WHIRLPOOL
Model REFRIGERATOR
Near Mentor, OH 44060
Corina B
Job Details: 08/31/2017
Replaced the light switch. Optest ok. ; Job Cmpltd
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Streetsboro, OH 44241
Robert A.
Job Details: 08/31/2017
, Complaint, not aways disping ice, tested unit, good, reset connections, good, checked parts none, tested unit several times, op test ok; Job Cmpltd,
We serviced a
FGHB2866PF0 FRIGIDAIRE
Model REFRIGERATOR
Near Chardon, OH 44024
Benjamin B.
Job Details: 08/31/2017
Wrong board ordered need to order main board; ordrng 1 242115283,
We serviced a
MAYTAG DRYER
Model MGDX655DW2
Near Olmsted Falls, OH 44138
Tim G.
Job Details: 08/31/2017
Complaint that the bottom of the door sticks out further than the top does. Was able to align door and make it more flush. Customer also stated the door was hard to open and close. Applied a thin coat of vasoline and found better easier op. ; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS0
Near North Olmsted, OH 44070
Tim G.
Job Details: 08/31/2017
Customers complaint is that when using the oven where the vent is located its discoloring the wall (turning it brown). Checked and found no service pointers and the unit working as designed. Tech checked the non illustrated optional parts for a deflector and didnt find anything. Tech also checked service pointers and again found nothing. Tech explained to the customer that per this unit the venting is correct. Tech gave customer the consumer line number for further assistance. ; Job Cmpltd, saved tckt [SdLink
We serviced a
KFGG500ESS0 KITCHENAID
Model RANGE
Near Roaming Shores, OH 44084
Benjamin B.
Job Details: 08/31/2017
Had cust set unit at 350 before i came. Found unit temps to be normal ; Job Cmpltd
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Berea, OH 44017
Tim G.
Job Details: 08/31/2017
Complaint of a squeeling sound when running. Checked unit and found unit to not make sound whe running. Found unit on no heat. Turned heat to high and found the unit to make the sound but went away. Let element cool down and found when power applied the coils on the element would sing causing the sound. Replaced the element, op test good. ; used 1 279838 (ELEMENT) from stock, Job Cmpltd,
We serviced a
KDFE104DSS4 KITCHENAID
Model DISHWASHER
Near Mentor, OH 44060
Benjamin B.
Job Details: 08/31/2017
Insalled rails op test ok; Job Cmpltd,
We serviced a
KRFF507ESS01 KITCHENAID
Model REFRIGERATOR
Near Concord Township, OH 44077
Benjamin B.
Job Details: 08/31/2017
Found evap frosted up from prior vist cleared op test ok; Job Cmpltd
We serviced a
WFE515S0ES WHIRLPOOL
Model RANGE
Near Conneaut, OH 44030
Jeff M
Job Details: 08/31/2017
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WRT1L1TZYB01 WHIRLPOOL
Model REFRIGERATOR
Near Conneaut, OH 44030
Jeff M
Job Details: 08/31/2017
Installed new part unit op tested good ; Job Cmpltd, saved tckt [SdLink\296382b.png] (via SDM)
We serviced a
WFW94HEXW0 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44118
Paul H.
Job Details: 08/31/2017
Found unit not giving ppowered rotations. Stored faults for mcu failure. Mcu not sending power to motor. Needs mcu replaced.
We serviced a
CVEX4100B20 JENNAIRE
Model COOKTOP
Near Cleveland, OH 44106
Chad P.
Job Details: 08/31/2017
Called marcone. Spoke with mike. Part number 7408P081-60 is the correct harness for the terminal. ; ordrng 1 7408P081-60 (rcptcl-elm)
We serviced a
WRX988SIBM03 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44122
Chad P.
Job Details: 08/31/2017
Defrosted evap and installed fan assy and support. Op test ok. ; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW1
Near Brimfield Township, OH 44240
Robert A.
Job Details: 08/31/2017
installed power cord, op test okOfr 2500001706; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW8240YW0
Near Strongsville, OH 44149
Tim G.
Job Details: 08/31/2017
Complaint that the unit wont start and it just hums. Checked and found the drain pump on but not pumping the water. Removed all the water and pulled pump and found the impeller not moving. Replaced same, op test good. ; used 1 W10536347XXX (XXXPUMPXXXDONOTRESTOCK) from stock, Job Cmpltd
We serviced a
WHIRLPOOL DISHWASHER
Model KUDP01ILBL1
Near Solon, OH 44139
Tim G.
Job Details: 08/31/2017
Complaint that the door makes a loud sound when opening and closing. Checked and found the links at fault. Quoted customer for repair and replaced same, op test good. ; used 1 8194001 (LINK) from stock, , Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ01
Near Lakewood, OH 44107
Brian B
Job Details: 08/31/2017
I/m auger not working.. found concave surface on left french door where it contacts switch. Installed shim from t/s. Tested ice and water. Now working. Optest ok..; Job Cmpltd
We serviced a
SAV515DEWW WHIRLPOOL
Model WASHER
Near LaGrange, OH 44050
Paul H.
Job Details: 08/31/2017
Ran 8 towels through a rinse and spin, water is not extracting properly, drain pump is functioning fine, issue is in the transmission, spoke with GS, submitting for all parts; ordrng 1 12002223 (hub & seal) and 1 207843 (lower seal kit trans) and 1 27001030 (MILK STOOL) and 1 27001039 (transmison) and 1 R0000014 (pad-brake) and 1 R9900474 (shoe-brake),
We serviced a
MVWB700VQ0 WHIRLPOOL
Model WASHER
Near Amherst, OH 44001
Paul H.
Job Details: 08/31/2017
Unit has a failed seal, bearings are worn from displaced oil, stator has signs of water damage, explained to customer that stator would have to be changed as well as bearings,
We serviced a
KITCHENAID KREFRIGERATOR
Model KBLC36FKS00
Near Auburn Township, OH 44023
Robert A.
Job Details: 08/31/2017
Found unit off, turned on, evap fan loud, comp not running, inverter receiving 120vac and 5vdc, tested comp w/test box, comp running, good heat on highside, needs inverter and fan motorWould like repair asap; ordrng 1 8201589 (EVAP FAN MOTOR143.60) and 1 W10629033 (INVERTER228.92), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 9/8 FRI ! [**],
We serviced a
JENN-AIR DISHWASHER
Model JDB8200AWS1
Near Rocky River, OH 44116
Brian B
Job Details: 08/31/2017
Found rear water conduit loose. Clipped in properly, ran diag and test cycle. Optest ok. Advised cust to run hot water in sink first, use a rinse aid in dispenser and clean filter. ; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB880BW0
Near Strongsville, OH 44136
Tim G.
Job Details: 08/31/2017
Complaint that the unit makes a rattling sound when in spin. Filled unit and drained to check pump, op test good. Tested a high speed spin and found rattling. Removed rotor and found no drive shaft nut missing. Customer stated they had a bearing kit done in the last month. Found after removing the stator the bearing spacer fell out. Found the shaft not seated completely. Removed shaft and bearings and replaced with new kit, op test good. ; used 1 W10435302 (BEARING) from stock, Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model WTW5550XW3
Near Fairview Park, OH 44126
Brian B
Job Details: 08/31/2017
CC that machine not spinning good. Ran diag. Fault code for hot and cold water reversed. Corrected hoses. Fault code for basket speed fault and motor not reaching rpm. Cleared codes. Checked lower components. Look good. Ran a calibration and auto test. Fault code came back. Replaced shifter from t/s. Ran test cycle. Optest ok.; used 1 WPW10006355 (ACTUATOR 5713) from stock, Job Cmpltd,
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290VEM7
Near Strongsville, OH 44136
Tim G.
Job Details: 08/31/2017
Complaint is that the unit leaks from the front left of the unit. Found the fz floor covered in ice caused by unit not draining when in defrost. Found the 2nd gen duck bill for the drain. Replaced with updated kit, cleared ice and drain, op test good. ; used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd,
We serviced a
MAYTAG DISHWASHER
Model MDBH949AWW1
Near Brecksville, OH 44141
Tim G.
Job Details: 08/31/2017
Complaint that the unit will not start. Checked unit and found the clean light flashing and the control locked. Unlocked the control and entered service mode. Found that the clean light blinking 7 times indicates a heating issue with the unit. Checked the heater circuit and found everything ok. Advosed the customer to run the water at the sink before starting the unit to make sure hot water enters the unit.; Job Cmpltd,