Near Cleveland, OH 44135
Corina B
Job Details: 11/03/2020
WASHER AMANA NTW4516FW3 "Cust showed pop, sent pic. CC that the unit stopped mid cycle. Ran diag F7E6 MOTOR FAULT, F0E2 OVER SUDS CONDITION DETECTED, F8E1 NO FILL, LONG FILL, F7E5 SHIFTER FAULT. Ran manually diag for drain pump did not turn on. Checked the wires at the drain
Near Bay Village, OH 44140
Corina B
Job Details: 11/03/2020
KITCHENAID WHIRLPOOL KECC567KBL0 "CC that the front left burner does not work and the power light stays on. There is a chip in the glass. Tried the remove the glass will not come off freely. Will need a second tech to help remove the glass. Did advise cust the is a chance of us cracking
Near North Royalton, OH 44133
David R
Job Details: 11/03/2020
DISHWASHER KITCHENAID KDTE334GPS0 "Cc gasket, unit turning off by itself intermittently, customer said has done this about 6 times. Unit gasket came off, corrected. Preformed hard reset. Unplugged unit, went to power box. Took apart wires and reconnected them. Plugged unit back in. Ran di
Near Westlake, OH 44145
Corina B
Job Details: 11/03/2020
WASHER MAYTAG MVWX655DW1 "CC that there is a burning smell. Ran diag F7E6 MOTOR FAULT, when running and agitate the whole basket agitates. Checked underneath found oil leaking. Tried to removed the washplate not moving. Will need a new gearcase, motor, shifter, belt, capacitor,
Near North Royalton, OH 44133
David R
Job Details: 11/03/2020
DISHWASHER KITCHENAID KUDS30IXBT6 Replaced wheels. Tested. Good. Op test ok
Near Rocky River, OH 44116
Corina B
Job Details: 11/03/2020
RANGE JENN-AIR JGS8860BDP "CC that the front two burner do not work. The left front burner has a small flame on high. The right front burner lites the small burner cap. The left front burner will need to be drilled out.. Will need a both burners,valve,holder. ; ordrng 4 WP400021-1
Near Rocky River, OH 44116
Corina B
Job Details: 11/03/2020
REFRIGERATOR WHIRLPOOL KBFS25EVMS0 CC that the unit is not cooling. The fans are running. Checked compressor 8.83 amps. Locked rotor. Will need a new compressor. ; ordrng 1 W10160407 (Compressor) and 1 WPW10143759 (Drier)
Near Cleveland, OH 44107
Gabriel P
Job Details: 11/03/2020
REFRIGERATOR WHIRLPOOL MFI2570FEZ02 "Found start device clicking replace from truck stock compressor started waited few minutes and pass,opt test ok ; used 1 8201786 (STARTER), and 1 SENIORDISCOUNT (senior discount) from stock"
Near Rocky River, OH 44116
Corina B
Job Details: 11/03/2020
REFRIGERATOR MAYTAG MSS25C4MGZ00 CC that the ice maker is not working. Checked the thermistor open. Will need a new ice maker. ; ordrng 1 W10873791 (Ice maker)
Near Painesville, OH 44077
Jeff M
Job Details: 11/03/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Installed new part unit tested good
Near Avon Lake, OH 44012
Gabriel P
Job Details: 11/03/2020
REFRIGERATOR KITCHENAID KSC24C8EYY02 Frigde evaporator frosting up replacing service pointer parts and parts from whirlpool training they told me that will fix issue .check thermister they good ; ordrng 1 W10316760 (thermistor) and 1 WPW10451893 (fan-scroll) and 1 WPW10623103 (cntrl-elec)
Near Cleveland, OH 44102
Gabriel P
Job Details: 11/03/2020
DISHWASHER KITCHENAID KDPM604KPS0 Replace all parts opt test ok
Near Bay Village, OH 44140
Gabriel P
Job Details: 11/03/2020
REFRIGERATOR GE PDCS1NBXALSS "No water found inside freezer but did found leaking from grommet on the ice maker fill tube try reaching landlord for parts estimate; ordrng 1 WR17X12258 (tube im fill) and 1 WR2X8474 (grommet), used 1 SHIPPING (shipping and handling) from stock"
Near Concord Township, OH 44077
Jeff M
Job Details: 11/03/2020
RANGE WHIRLPOOL GGG388LXS05 Installed new part unit tested good
Near Concord Township, OH 44077
Jeff M
Job Details: 11/03/2020
REFRIGERATOR MAYTAG MFW2055FRZ00 Installed new part unit tested good
Near Aurora, OH 44202
Brian M
Job Details: 11/03/2020
DISHWASHER KITCHENAID KUDE48FXSS5 Installed sump assembly Ran test cycle OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
Near Aurora, OH 44202
Brian M
Job Details: 11/03/2020
FREEZER FRIGIDAIRE LFFH17F3QWA Cc unit not running and everything defrosted Found compressor not running Ohmed out compressor windings found to be open Needs compressor and relay ; ordrng 1 297414053 (compressor) and 1 297259515 (controller) and 1 297286803 (capacitor-run) and 1 WPW101
Near Seven Hills, OH 44131
Corey L.
Job Details: 11/03/2020
REFRIGERATOR WHIRLPOOL KRFF305ESS02 "Customer showed pop, customer complaint of ice build up in frz and drawer hard to open, confirmed, found slides failed not closing all the way allowing warm air to enter, also found right ff door gasket torn exposing magnet, unit needs slides and right f
Near Strongsville, OH 44136
Corey L.
Job Details: 11/03/2020
COOK TOP JENN-AIR JED8345ADB14 "Installed switch, op test good"
Near Mentor, OH 44060
Jason N
Job Details: 11/03/2020
DISHWASHER WHIRLPOOL WDT750SAKZ0 "Cc unit displaying h2o error during cycle.Ran diagnostics, found code f8e2 for fill valve electrical problem. Verified water source turned on, good water pressure in to unit. Ran quick wash test, unit filled and washed fine until 4th drain and refill(abo
Near Aurora, OH 44202
Brian M
Job Details: 11/03/2020
REFRIGERATOR KITCHENAID KFIS29BBMS02 Cc unit not cooling Could not find any fresh Uv dye With unit off pressure on low side is 20 inch vac on high side 100psi Step 4-1 both sides at 20psiStep4-3 low side 20 inch vac and high side 110psi Step 4-4 low side 0 psi and high side at 110 psi Step 4
Near Seven Hills, OH 44131
Corey L.
Job Details: 11/03/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Customer complaint lights are not working in ff ceiling or frz and dispenser is not dispensing correct amount for auto measure even after calibration and has progressively gotten worse, confirmed calibrated and performed several tests at 1 cup and four,
Near Wickliffe, OH 44092
Jason N
Job Details: 11/03/2020
WASHER WHIRLPOOL WTW5000DW3 "Cc unit making clicking sound. Customer showed video of unit making noise. Ran spin and drain cycle, confirmed what sounds like shifter clicking back and forth. Could not call techline at this time, they are closed. Last time I encountered this, their su
Near Concord Township, OH 44077
Jeff M
Job Details: 11/03/2020
REFRIGERATOR KITCHENAID KSBS25INBL00 "The filter head assembly has failed needs to be replaced; ordrng 1 WPW10121140 (housing), used 1 SHIPPING (shipping and handling) from stock"
Near Westlake, OH 44145
Gabriel P
Job Details: 11/03/2020
MICROWAVE KITCHENAID KHMS2040BSS1 "Found unit not heating amp was 8.00 will need magnetron,diode and capacitor,giving estimate customer will not repair"
Near Bedford Heights, OH 44146
Dan H
Job Details: 11/03/2020
DRYER ROPER RED4640YQ1 "Customer complaint that unit heats for a while then stops, started normal dry cycle, unit heated, checked timer contacts(good), unable to duplicate the problem , unit is operating as designed"
Near Brooklyn, OH 44144
Corey L.
Job Details: 11/03/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Customer complaint ice never froze in frz, confirmed room temp both sections, compressor is running, found leak at drier and cap tube, corrected, held vac and charged, low side goes right into 25” vac high side at 75psi, removed cap tube and reconnected
Near Cleveland, OH 44128
Corina B
Job Details: 11/03/2020
REFRIGERATOR WHIRLPOOL GSS26C5XXY02 "CC that the food is freezing in the ff section, water is leaking and the ice cubes are clumping. Control set at 35* Fz -4* raised temp to 37* and 0*. Lowered the deli bin to the crisper drawers. Found the John guest fitting to the water line is leaking.
Near Cleveland, OH 44102
Gabriel P
Job Details: 11/03/2020
MICROWAVE WHIRLPOOL MMV1175JZ0 Socket was burn also check voltage to socket 0 voltage need control and part listed ; ordrng 1 8206232A (lamp 40 watt) and 1 W11391714 (CONTROL ) and 1 WPW10210878 (housng-lmp)
Near Huntsburg, OH 44046
Jeff M
Job Details: 11/03/2020
DRYER KENMORE 110.6120201 The unit is an electric dryer it’s producing heat venting is plugged I do not feel any cold air coming through the vent
Near North Olmsted, OH 44070
David R
Job Details: 11/03/2020
DISHWASHER KITCHENAID KUDS30IXSS9 "Cc unit not washing correctly, pod stays in unit when cycle is done. Ran a normal wash, heard water enter unit. Then heard a loud humming from the wash motor. Cancelled out, ran diagnostics. 6-1, 6-4, 6-6, 10-1. No error codes dealing with wash motor. So
Near Lorain, OH 44053
Gabriel P
Job Details: 11/03/2020
WASHER WHIRLPOOL WTW4816FW2 Found motor rusting again and capacitor rusting pretty bad also found line of water flood inside cabinet call tech line spoke to tj, he say it won’t be repairable cause of flood lines inside cabinet and rusting parts gave file number to customer to call w
Near Ravenna, OH 44266
Brian M
Job Details: 11/03/2020
REFRIGERATOR AMANA ABB2222FEQ "Cc unit not cooling Found compressor running but no frost pattern Needs sealed system repair Evap and filter drier ; ordrng 1 12001919 (evaporator) and 1 WPW10143759 (dryer), used 1 SHIPPING (shipping and handling) from stock"
Near Cleveland, OH 44105
Dan H
Job Details: 11/03/2020
RANGE MAYTAG MGR5751BDQ "Customer complaint that oven smokes above 200 degrees, started bake for 350 degrees, found some plastic melted on oven floor (see pic) , removed, advised customer to clean the oven, unit is operating as designed"
Near Lorain, OH 44053
Gabriel P
Job Details: 11/03/2020
WASHER WHIRLPOOL WTW8500DC5 Found error call f5e1 lid open delete ran calibration and auto test pass ran a load pass working as design cannot duplicate issue at this time opt test ok
Near North Ridgeville, OH 44039
David R
Job Details: 11/03/2020
DISHWASHER MAYTAG MDB4949SHZ0 "Replaced parts. Tested. Let normal cycle run for 15 mins, then canceled out. Ran a normal rinse cycle, let go all the way through. Good. Everything working normally. Op test ok"
Near North Olmsted, OH 44070
David R
Job Details: 11/03/2020
DRYER MAYTAG MDE9206AYW "Cc unit squeaking. Found worn down bearings and idler pulley assembly. Gave customer estimate for repair. Customer paid SVC, do not order parts. Also customer had old style venting, suggesting new rigid or semi rigid style. ; ordrng 1 WP6-3700340 (bearin
Near Charlestown Township, OH 44266
Brian M
Job Details: 11/03/2020
WASHER MAYTAG MVW7232HW0 Cc unit not washing properly Found error of off balance Advised on loading and connected unit to WiFi to run software update OP Test Ok
Near Amherst, OH 44001
David R
Job Details: 11/03/2020
DISHWASHER WHIRLPOOL WDF330PAHB2 "Replaced parts, tested, good. Ran diagnostics, good. Op test ok"
Near Conneaut, OH 44030
Jeff M
Job Details: 11/03/2020
WASHER MAYTAG MVWX700XL2 "The transmission bearings are failing. Needs a new transmission est only; ordrng 1 W11454372, used 1 SHIPPING (shipping and handling) from stock"
Near Edgewood, OH 44004
Jason N
Job Details: 11/03/2020
FREEZER WHIRLPOOL GC3SHAXVT02 "Cc frost in freezer. Found small amount of frost in top left corner of freezer section. Customer also stated she’s notice ice in container melting together into a large block. Possible warm air migrating up through ice door causing ice to melted and fros
Near Cleveland, OH 44106
Corina B
Job Details: 11/02/2020
WASH/DRY COMBO WHIRLPOOL WFW560CHW1 Replaced the tub. Started a normal cycle and drain spin. Optest ok
Near Avon Lake, OH 44012
Gabriel P
Job Details: 11/02/2020
WASHER MAYTAG MVWB765FW3 Found error code f6e2 lost communication ordering parts ; ordrng 1 W11135391 (console) and 1 W11195970 (cntrl-elec)
Near Oberlin, OH 44074
David R
Job Details: 11/02/2020
STACK W/D GE WSM2420TBAWW "Customer complaint unit washer not turning on, dryer is working. Getting voltage to unit. Went through tech sheet. Found timer not sending out 120 v to components and spring missing to hold unit in place. Customer to pay SVC. Customers daughter card got
Near Avon Lake, OH 44012
David R
Job Details: 11/02/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Cc a couple times in the morning she would come down and the refrigerator lights would be off, front UI not lighting up or taking commands, will have to restart unit from breaker, let sit for 10 mins, turn breaker back on and then unit will start working
Near Bay Village, OH 44140
David R
Job Details: 11/02/2020
REFRIGERATOR KITCHENAID KUDR204ESB00 "Cc noise, vibrating loud rattle, also display is not changing. Checked display. Unplugged and plugged back in. Not changing, will not take commands. Light is out. Noise seems like lines are touching sides or bottom of cabinet, might have to move around m
Near University Heights, OH 44118
Dan H
Job Details: 11/02/2020
DRYER MAYTAG MGDZ600TW1 "Installed new idler pulley and shaft, op test good"
Near Perry Township, OH 44077
Jeff M
Job Details: 11/02/2020
ICEMAKER KITCHENAID KUID508ESS2 Installed new part unit tested good
Near Austinburg, OH 44010
Jason N
Job Details: 11/02/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Installed control board. Defrosted freezer evap. Ran manual defrost test, defrost heater turned on. Op test good."
Near Avon Lake, OH 44012
Gabriel P
Job Details: 11/02/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Found left side cabinet bulking out not sealing properly took pictures not allowing door to seal properly call whirlpool tech line spoke to Austin is not repairable file number explain customer opt test ok
Near Bay Village, OH 44140
Gabriel P
Job Details: 11/02/2020
DRYER MAYTAG MEDC465HW0 "Found screw between seal of front drum stuck making rattling sounds,correct issue,opt test ok"
Near Bay Village, OH 44140
Corey L.
Job Details: 11/02/2020
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Customer complaint of no cool both sections confirmed, found no frost pattern on either evap and compressor and fans running, compressor amp draw normal, ran test 4, no frost on either evap, unit needs evap and drier, parts covered per entitlement ; ordr
Near Chagrin Falls, OH 44022
Brian M
Job Details: 11/02/2020
RANGE GE JB860SJ5SS "Cc Unit burning smell Found terminal block damage spoke to GE they advised on replacing the terminal block and to have customer get new cord ; ordrng 1 WB17T10011 (terminal block), used 1 SHIPPING (shipping and handling) from stock"
Near Cleveland, OH 44106
Corina B
Job Details: 11/02/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Replaced the vent, gasket and cover. Started a cycle. Optest ok"
Near Westlake, OH 44145
Corina B
Job Details: 11/02/2020
COOKTOP ELE KITCHENAID KCED600GBL01 "CC that the fan is not working. Checked the connections good. Checked the switch, good checked the fan motor, good. Checked the power l1 to n 240 volts l2 to n 0 volts. L1- to l2 0 volts. Optest ok"
Near Bainbridge, OH 44023
Brian M
Job Details: 11/02/2020
DISHWASHER GE GDT545PSJ4SS Installed control Ran test cycle OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
Near Kirtland, OH 44094
Jason N
Job Details: 11/02/2020
DRYER MAYTAG MEDB766FW0 Installed exhaust thermistor. Ran timed dry test. Good heat and operation. Op test good.
Near Cleveland, OH 44102
Corey L.
Job Details: 11/02/2020
DISHWASHER WHIRLPOOL WDT720PADW2 "Replaced sump asm, op test good"
Near Mentor, OH 44060
Jeff M
Job Details: 11/02/2020
DRYER WHIRLPOOL WGD8000DW0 Installed new part unit tested good
Near MIDDLEBRG HTS, OH 44130
David R
Job Details: 11/02/2020
REFRIGERATOR WHIRLPOOL WRT134TFDB00 Replaced part. Unit in garage not heated. Let customer know about the usage of refrigerator with it being outside. Refer to owners manual for temps unit is suppose to work best in. Op test ok
Near Willoughby Hills, OH 44094
Jason N
Job Details: 11/02/2020
REFRIGERATOR FRIGIDAIRE FFHS2311LB8 "Cc unit leaking water in ff sectionFound condensation building up in crisper drawers and pooling inside drawers. No other sections of unit are affected. Checked door gaskets, all seem to be sealing well. Air returns clear, checked evap drain, clear as we
Near Solon, OH 44139
Brian M
Job Details: 11/02/2020
REFRIGERATOR KITCHENAID KBSD612ESS01 Installed led boardAnd led modules OP Test Ok
Near Aurora, OH 44202
Brian M
Job Details: 11/02/2020
DISHWASHER KITCHENAID KUDS24SEWH1 Cc of leak Found upper spray arm nozzle laying on float switch Put nozzle back into place Ran test cycle Could not duplicate a leak OP Test Ok
Near Mentor, OH 44060
Jeff M
Job Details: 11/02/2020
WASHER WHIRLPOOL WTW8040DW0 Installed new part unit tested good
Near Strongsville, OH 44136
Corey L.
Job Details: 11/02/2020
REFRIGERATOR KITCHENAID KSSC48QVS02 "Installed ice door motor, op test good"
Near Euclid, OH 44123
Corina B
Job Details: 11/02/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Recovered refrigerant, replaced compressor evap and drier, pulled 28vac w/ pump, watched, good, charged 4.24 r134a, unit cooling, pressures good, op test ok"
Near Lorain, OH 44053
Gabriel P
Job Details: 11/02/2020
DRYER WHIRLPOOL WGD8500DW3 "There was some rattling in the back off panel mess around with screws rattling stop,opt test ok"
Near Lakewood, OH 44107
Dan H
Job Details: 11/02/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Customer complaint that unit is not cooling properly, fresh food section temperature at 53 degrees, freezer section temperature at 21 degrees, found fresh food section evaporator frozen solid, unit needs new control and evaporator fan/thermistor harness
Near Fairview Park, OH 44126
Dan H
Job Details: 11/02/2020
REFRIGERATOR KITCHENAID KBBL206EPA01 "Installed new led module, op test good"
Near Euclid, OH 44119
Jason N
Job Details: 11/02/2020
REFRIGERATOR AMANA ASI2575GRS00 "Cc unit ff temps off, ff light not working and noise when water is dispensedCustomer stated temps in ff are colder near top and not quite as cold near bottom and in door. Customer not sure if that’s normal, advised this is normal for this type of unit du
Near Rocky River, OH 44116
Dan H
Job Details: 11/02/2020
RANGE JENN-AIR CVG4280S "Installed new igniter switches and knob, op test good:"
Near Solon, OH 44139
Brian M
Job Details: 11/02/2020
DRYER MAYTAG MED7230HC1 Cc unit wont tumble Found belt broken Replaced using truck stock OP Test Ok ; used 1 4392067 (DRYER REPAIR KIT) from stock
Near Amherst, OH 44001
Gabriel P
Job Details: 11/02/2020
MICROWAVE WHIRLPOOL WMH31017HZ3 Found diode having contact with metal panel correct issue opt test ok
Near Concord Township, OH 44060
Jeff M
Job Details: 11/02/2020
DRYER WHIRLPOOL WED4815EW1 Upon my arrival the dryer was working and the dial was rotating I could not duplicate an issue unit was operating as designed
Near Euclid, OH 44132
Jeff M
Job Details: 11/02/2020
REFRIGERATOR WHIRLPOOL WRT318FZDW06 Installed new part unit tested good
Near Solon, OH 44139
Brian M
Job Details: 11/02/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Installed diffuser OP Test Ok
Near Strongsville, OH 44149
David R
Job Details: 11/02/2020
REFRIGERATOR KITCHENAID KRFF507ESS01 "Replaced all parts. Steamed out all ice. FZ gasket had a gap, found a piece of food item stuck behind drawers, corrected. Op test ok"
Near Euclid, OH 44123
Jason N
Job Details: 11/02/2020
WALL OVEN FRIGIDAIRE FGB24L2ASA "Cc unit not powering onCustomer stated she was starting a bake when the display stopped working. Confirmed, found display/control panel not responding, a few led segments lit. Unit needs control/clock.; ordrng 1 318185336 (clock/timer19738), used 1 SHIPP
Near Moreland Hills, OH 44022
Brian M
Job Details: 11/02/2020
REFRIGERATOR KITCHENAID KBFN402ESS01 "Cc unit not cooling Found no frost pattern on evap Compressor running tapped system found pressure to be at 20psi when unit is off when running unit is in a 10 inch vac Added Refrigerant could not see leak despite unit having a factory uv dye drier insta
Near Oberlin, OH 44074
Gabriel P
Job Details: 11/02/2020
WASHER MAYTAG MHW5500FW0 "Replace controls,opt test ok"
Near Rocky River, OH 44116
Dan H
Job Details: 11/02/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM02 "Customer complaint that unit is not making ice, cycled ice maker , ice maker never called for water, unit needs new ice maker, customer does not want repair at this time ; ordrng 1 WPW10300024 (Ice maker)"
Near Cleveland Heights, OH 44121
Jason N
Job Details: 11/02/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Cc unit still not making ice.Ran ice maker diagnostics, no codes, container test 15 checked back as not full, optics good. Ran ice maker fill test, no water entering ice maker. Replaced dual inlet valve using overflow truck stock (WPW10341329). Ran fill
Near North Royalton, OH 44133
Corey L.
Job Details: 11/02/2020
RANGE WHIRLPOOL KSDG950ESS2 "Customer complaint heat at vent is too hot and burned hand while cleaning, temped back of vent where is would be touched at 130 when oven had been heated to 450, advised this is normal operation and referred to owners manual describing vent area also loc
Near Broadview Heights, OH 44147
Corey L.
Job Details: 11/02/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Installed damper, op test good"
Near Olmsted Township, OH 44138
David R
Job Details: 11/02/2020
REFRIGERATOR WHIRLPOOL WRS571CIHV01 "Cc items in FF freezing, customer has tried moving items around, customer has moved and tested firearms temps. Checked temps. 40 in FF and 8 in FZ. Went through diagnostics. Thermistors check good, no gaps on door, damper is opening and closing correctly
Near North Ridgeville, OH 44039
David R
Job Details: 11/02/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 "Cc unit not making ice for a couple of days when they first got it. Got here today, full bin of ice. Customer said they tried changing temps a little bit. Let customer know the temps were set to Celsius unit. Set temps to 38* and 0*. As I was testing and
Near Cleveland, OH 44124
Brian M
Job Details: 11/02/2020
WASHER MAYTAG MVWB766FW0 Installed control and UI Ran auto test and calibration OP Test Ok
Near Dorset, OH 44032
Jeff M
Job Details: 11/02/2020
DRYER WHIRLPOOL WED5620HW1 The unit Will not turn on. But the unit will go into diagnostics mode and that’s it I cannot see codes I cannot exit diagnostics once it goes into diagnostics it freezes. The has to be unplugged to exit that mode but still won’t do anything. The unit need
Near Cleveland, OH 44120
Jason N
Job Details: 11/02/2020
COOKTOP GAS WHIRLPOOL CSG7000CAB "Cc unit front burners not workingBack burners are working, all burners will spark when using back burners, spark module is good. Neither front burner, when turned on, will make ignitors spark. Unit needs front ignitor switches.; ordrng 2 WP7403P367-60 (s
Near Cleveland Heights, OH 44118
Jason N
Job Details: 11/02/2020
WASHER WHIRLPOOL WTW5000DW3 "Cc unit leaking Ran auto test. When unit drains into washtub next to unit, water seeps from under wash tub cabinet. Could not find a leak on the unit. Advised customer he will need to contact a plumber at this point to remedy the washtub leak issue."
Near Ashtabula, OH 44004
Jeff M
Job Details: 11/02/2020
WASHER WHIRLPOOL WTW4816FW2 The cold water valve has failed the valve assembly needs to be replaced; ordrng 1 W11210459 (valve)
Near Brook Park, OH 44142
Dan H
Job Details: 11/02/2020
WASHER WHIRLPOOL WTW5000DW3 "Installed new motor, op test good"
Near North Ridgeville, OH 44039
David R
Job Details: 11/02/2020
DRYER WHIRLPOOL WED8000DW4 "Replaced control. Still bringing up F4E1 error. Called techline, reverse black and red wires on heater terminal. Tested, heated came on, unit running. Techline said some of the new harnesses have been coming with some reversed wires. Unit ran and cycled.
Near North Ridgeville, OH 44039
David R
Job Details: 11/02/2020
OTR MICROWAVE WHIRLPOOL WMH78019HZ0 "Box was smashed up. Found corners on transformer bent up, and also found smashed terminal spade. Took pics. Let customer know. Customer is going to call whirlpool. Putting in order for transformer as well ; ordrng 1 W11371718 (TRANSFORMER )"
Near University Heights, OH 44118
Jason N
Job Details: 11/02/2020
REFRIGERATOR KITCHENAID KSSS42DWX02 "Cc compressor making a noise Customer stated unit will intermittently make a humming like noise, had a video taken of noise. With video evidence, the noise is coming from the freezer section. Turned unit thermostat on and off a few times to check evap fa
Near Shaker Heights, OH 44122
Jason N
Job Details: 11/02/2020
DRYER SAMSUNG DV42H5600EPAC "Cc unit making squealing sound now not working at allConfirmed no operation. Found belt idler pulley completely worn through by belt, causing pulley to slack off of belt switch. Unit needs idler pulley and drive belt.; ordrng 1 6602-001655 ( DRUM BELT386
Near WARRENSVL HTS, OH 44128
Corey L.
Job Details: 11/02/2020
RANGE WHIRLPOOL WFG505M0BS3 "Customer complaint oven door glass has moisture and panel coming apart, confirmed panel is coming unglued on top left, unit needs outer glass door with trim; ordrng 1 W11176456 (glass-door)"
Near Kirtland, OH 44094
Corey L.
Job Details: 11/02/2020
REFRIGERATOR GE PFE29PSDCSS "Customer complaint of no cool, confirmed room temp both sections, found compressor not running, bench test passed, unit needs inverter box; ordrng 1 WR87X29409 (compressor inverter), used 1 SHIPPING (shipping and handling) from stock"
Near Lyndhurst, OH 44124
Dan H
Job Details: 11/02/2020
RANGE KITCHENAID KERS303BSS0 "Customer complaint that oven is not heating, found element blown out , element is receiving 240vac, unit needs new element; ordrng 1 W10779716 (Element), used 1 SHIPPING (shipping and handling) from stock"
Near Chardon, OH 44024
Brian M
Job Details: 10/30/2020
WASHER GE GFWS2605F0RR "Cc of leak Found crack in tub Needs tub assembly ; ordrng 1 WH02X10393 (scr 1/4 pl hxw 1 1/4) and 1 WH45X10136 (tub asm rear) and 1 WH45X10141 (tub front) and 1 WH45X10137 (basket and trunnion), used 1 1OVRSZ (oversized shipping) from stock"