Near Auburn Township, OH 44023
Brian M
Job Details:
04/02/2020
WALL OVEN KITCHENAID KODE500ESS02 Installed console Ran test bake to 350 OP Test Ok
Near Elyria, OH 44035
David R
Job Details:
04/02/2020
WASHER WHIRLPOOL WTW5000DW3 "Cc not spinning. Off balance error codes. Looked underneath to make sure nothing was loose before starting diagnostics mode. Found belt was not on motor and cam. Corrected, looked and didn’t find any signs of ripping. Tested in diagnostics, passed, all c
Near Novelty, OH 44072
Jason N
Job Details:
04/02/2020
REFRIGERATOR KITCHENAID KRMF606ESS01 "Cc unit not dispensing water Customer thinks water line is pinched after last service. Pulled unit out, found water line indeed kinked in back. Straightened out, tapped to back of unit to prevent any kinks while moving unit back in. tested dispense, op t
Near Cleveland, OH 44135
Corina B
Job Details:
04/02/2020
RANGE AMANA AGR5330BAB CC that the oven does not work. Checked the igniter 2.6 amps. Replaced the igniter from t/s. Optest ok; used 1 12400035 (IGNITER) from stock
Near Bainbridge Township, OH 44023
Brian M
Job Details:
04/02/2020
WASHER MAYTAG MVWB765FW4 Cc sheet stuck under agitator Found sheet stuck under agitator Removed and replaced agitator OP Test Ok
Near Lakewood, OH 44107
Corina B
Job Details:
04/02/2020
RANGE WHIRLPOOL WFE525S0HZ1 CC that the unit is smoking. Found the l2 wire is burnt. Will need a new wire harness. Replaced the harness from t/s. Optest ok. ; used 1 W11416047 (TERM BLOCK KIT - RANGE) from stock
Near Elyria, OH 44035
David R
Job Details:
04/02/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM02 "Cc that they are getting ice, ice bin is getting frozen and not dispensing ice. Looked and found Icemaker fill cup had ice in it, blocking water from coming inside and deflecting it into ice bin. Cleared ice. Tested. Good, no overflowing. Op test ok"
Near Parma, OH 44129
Dan H
Job Details:
04/02/2020
REFRIGERATOR WHIRLPOOL WRF736SDAW14 "Installed new air damper, air damper opening now, found excess frost on evaporator, bi metal is open, found control not sending 120vac to defrost heater, unit needs new control and evaporator fan motor ; ordrng 1 W10854027 (cntrl-elec) and 1 W11224591 (m
Near Beachwood, OH 44122
Jason N
Job Details:
04/02/2020
WALL OVEN JENN-AIR JJW9630AAB "Cc unit error f2Customer states she has to power unit off at breaker to keep error from happening. Powered on unit, found upper broil element on from the start. Upper broil relay stuck on. F2 error is for overtemp, due to broil element staying powered on
Near Walton Hills, OH 44146
Brian M
Job Details:
04/02/2020
RANGE WHIRLPOOL WEE510S0FB2 Cc of no power Found terminal block black wire damaged Replaced using harness kit from truck stock Ran test bake to 350 OP Test Ok ; used 1 W11432194 (WIRE KIT ) from stock
Near MIDDLEBRG HTS, OH 44130
Dan H
Job Details:
04/02/2020
WASHER AMANA NTW4705EW0 "Customer complaint that unit keeps stopping at rinse cycle, confirmed, ran diagnostics found f5e2(lid lock fault), f2e1(stuck key), f7e1(basket speed fault) and f5e1(lid switch fault) error codes, tachometer test shows optical sensor is not reading bas
Near Madison Township, OH 44057
Jeff M
Job Details:
04/02/2020
DISHWASHER KITCHENAID KDTE104ESS1 There was glass in the pump unit tested good until I tried to run a cycle there’s glass inside the motor the filter is missing needs a motor filter and user interface the user board is not responding; ordrng 1 W10872845 (filter) and 1 W10903576 (panel-cnt
Near Kent, OH 44240
Brian M
Job Details:
04/02/2020
WASHER WHIRLPOOL WTW8500DC5 Installed control unit and UI Ran auto test and calibration OP Test Ok
Near Cleveland Heights, OH 44106
Jason N
Job Details:
04/02/2020
REFRIGERATOR WHIRLPOOL W1TXNMFWQ01 "Cc unit dripping inside.Custards water is dripping inside the ff section from the air outlet. Found ice buildup in freezer, drain clogged and frozen over. Cleared ice from freezer, steamed drain. Checked drain tube in back of unit. Good flow through tube
Near Lakewood, OH 44107
Jason N
Job Details:
04/02/2020
WASHER WHIRLPOOL WTW5000DW Cc unit not advancing cyclesFound drain line laying on floor going into floor drain. Repositioned drain line on side of basin tub near unit. Ran auto test and calibration. Op test good.
Near Broadview Heights, OH 44147
Dan H
Job Details:
04/02/2020
REFRIGERATOR WHIRLPOOL GX5FHTXVY06 "Customer complaint of ice build up in freezer section, found ice buildup common with evaporator drain tube clog, unit has duck bill style drain tube, unit needs new ptrap style drain tube and ice cleared, cleared ice, installed new drain tube, op test g
Near Cleveland, OH 44102
Jason N
Job Details:
04/02/2020
DISHWASHER KITCHENAID KDTM354DSS5 Cc unit upper rails brokeConfirmed rack slide on left side broken weld. Replaced both upper slide tracks and rack adjusters using customer supplied pre Id parts. Op test good.
Near Concord Township, OH 44077
Jeff M
Job Details:
04/02/2020
WASHER MAYTAG MHW6630HW The unit is leaking from the dispenser needs the new dispenser drawer and water valves; ordrng 1 W11316255 (valve) and 1 W11316256 (valve) and 1 W11316600 (drawer)
Near Rocky River, OH 44116
Corina B
Job Details:
04/02/2020
WASHER AMANA NTW4516FW3 CC that there is a loud noise when it’s agitating.started a normal cycle. Ran diag no codes. Ran a manual spin and agitate. Ran a calibration. Started a cycle with towels. No unusual noises. Advised cust the noise they are hearing is the shifter unlock or
Near Painesville, OH 44077
Jeff M
Job Details:
04/02/2020
DISHWASHER GE GDF520PSJ2SS Installed new part unit tested good
Near Solon, OH 44139
Brian M
Job Details:
04/02/2020
MICROWAVE WHIRLPOOL WMH32519HZ1 Cc of unit arcing Found burnt marks on support and cavity The remedy for this is to replace supports and paint spots on cavity; ordrng 1 72017 (touchup wht) and 2 W10840759 (support)s and 1 W10840794 (support) and 1 W10840795 (support)
Near Huntsburg, OH 44046
Jeff M
Job Details:
04/02/2020
DRYER ELE WHIRLPOOL WED7600XW0 Installed new part unit tested good
Near Shaker Heights, OH 44122
Jason N
Job Details:
04/02/2020
RANGE WHIRLPOOL JDS9865BDP "Cc unit not turning off and codesCustomer stated when trying to bake, unit became unresponsive, and a message and error was displayed. He had to shut breaker off to power unit off, as unit was still heating. Ran diagnostics, found code 1d11 for runaway u
Near Ravenna, OH 44266
Brian M
Job Details:
04/02/2020
WASHER GE GTW750CSLWS Cc of a burning smellRan diagnostics found no errors ran test on motor and spin speed no smell present Ran drain and spin also no smell Checked pulley and belt no issues found Could not duplicate a issue at this time
Near South Euclid, OH 44121
Jason N
Job Details:
04/02/2020
WALL OVEN FRIGIDAIRE FFGW2415QSB "Cc unit same issue with oven not heating Ran bake test, Ignitor pulling 3.8a and glowing, shuts off after approx 5 seconds. Will try to reignite, but same thing. Ran broil test, same ignitor. Broil function works, good flame and holds. Unit needs clock b
Near Mantua, OH 44255
Brian M
Job Details:
04/02/2020
WASHER MAYTAG MVWB865GW0 Cc unit won’t boot up and flashed an error code Was able to enter diagnostics found stored code of f6e3 Replaced UI and control Ran auto test and calibration OP Test Ok
Near Euclid, OH 44123
Jason N
Job Details:
04/02/2020
REFRIGERATOR GE GSS25QGTAWW Installed updated dispense housing. Dispense test good.
Near Parma, OH 44134
Dan H
Job Details:
04/02/2020
WASHER MAYTAG MVWC465HW "Customer complaint that unit is not working properly, ran diagnostics found f5e2(lid lock fault) error code, lid is not locking, installed new lid lock, op test good ; used 1 W11307244 (DOOR LOCK) from stock"
Near Cleveland, OH 44134
Dan H
Job Details:
04/02/2020
DRYER WHIRLPOOL LEQ9858PW0 "Customer complaint that unit is not drying, started normal dry cycle, unit heats, found vent filled with water, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a
Near Cleveland, OH 44132
Jason N
Job Details:
04/02/2020
WASHER MAYTAG A8650 "Cc unit not cycling, full of water Confirmed unit full of water, tried running drain and spin. No operation. Checked contacts at lid switch and on timer. All checked good. Unit ran for a second while checking voltages inside panel. Rechecked lid switch a
Near Mentor, OH 44060
Jeff M
Job Details:
04/02/2020
WASHER MAYTAG MHW5630HC0 The unit is leaking from the dispenser I can see corresponding dripping marks the unit needs dispenser drawer and water valves; ordrng 1 W11316255 (valve) and 1 W11316256 (valve) and 1 W11316600 (drawer)
Near Kirtland, OH 44094
Jeff M
Job Details:
04/02/2020
WALL OVEN JENN-AIR JJW2830DS03 Re-order the consul it has arrived damage I have the parts; ordrng 1 W11236888 (console)
Near Willowick, OH 44095
Jason N
Job Details:
04/02/2020
WASHER MAYTAG MVWB765FW3 Cc not operating and codesConfirmed unit has f6e2 communication error. Replaced console and main control using customer supplied pre Id parts. Ran auto test and calibration. Op test good.
Near Mogadore, OH 44260
Brian M
Job Details:
04/02/2020
REFRIGERATOR WHIRLPOOL WRS586FLDB00 Installed diffuser and control OP Test Ok Ice maker was not the correct one Marcone listed ; ordrng 1 WPW10251076 (icemaker)
Near Kent, OH 44240
Brian M
Job Details:
04/02/2020
DRYER WHIRLPOOL WED9200SQ1 "Cc unit only will only heat Found unit to be heating while on air only Pulled heater to make sure it was not shorted to cabinet Ran diagnostics found error for f01 primary control failure According to tech sheet it says to replace control ; ordrng 1 WPW1
Near Westlake, OH 44145
Corina B
Job Details:
04/02/2020
RANGE WHIRLPOOL SF385PEG03 CC that the oven is not working. Checked amp drawl 2.20 amps. Replaced the igniter from t/s. Optest ok; used 1 12400035 (IGNITER 5299) from stock
Near Avon Lake, OH 44012
David R
Job Details:
04/02/2020
DRYER MAYTAG MGDB835DW4 "Cc started a cycle 25 mins or so into the timed dry she said it stopped and made a beep sound, opened up immediately and clothes were hot, burn odor. Customer said they checked venting. Customer said they were doing some work on their house in the garage
Near MIDDLEBRG HTS, OH 44130
Corina B
Job Details:
04/02/2020
WASHER WHIRLPOOL WTW4850HW1 "CC that the unit will not pass the sensing cycle. Started a cycle on quick wash, went to a wash. The cold water was turned off (the faucet is leaking). Started a normal cycle with clothes, went to wash. Optest ok."
Near Parma Heights, OH 44130
Corina B
Job Details:
04/02/2020
DISHWASHER WHIRLPOOL WDF520PADM7 CC that the unit is leaking. Found the front legs are not raised high enough. Optest ok
Near Independence, OH 44131
Dan H
Job Details:
04/02/2020
REFRIGERATOR WHIRLPOOL WRS571CIHW01 "Customer complaint of moisture build up on top of the freezer section found liner peeling away from freezer section door, unit needs new freezer section door; ordrng 1 LW11202404 (dor-fip)"
Near Strongsville, OH 44136
David R
Job Details:
04/02/2020
DISHWASHER WHIRLPOOL WDF520PADM6 "Cc dishes aren’t coming out as clean as they should. No error codes. Ran hot water to sink first, to make sure unit is getting hot water. Ran diagnostics mode. Water entered unit. Wash pump game on. Went through diagnostics, all components are working, h
Near Grafton, OH 44044
David R
Job Details:
04/02/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Cc Icemaker not working. Icemaker not cycling on its own. Replaced from t/s. Tested. Called for water. Op test ok ; used 1 W10882923 (ICE MAKER ASSY) from stock
Near Cleveland, OH 44109
Corina B
Job Details:
04/02/2020
WASHER WHIRLPOOL WFC7500VW0 "CC that the unit will not spin. Ran a rinse and spin with towels, twice came out damp. called t/l ran diag passed. Optest ok"
Near Garrettsville, OH 44231
Brian M
Job Details:
04/02/2020
RANGE TAPPAN TEF351EWF "Cc that big burners only go to high Found both large burner switches burnt out Needs switches ; ordrng 2 316436001 (switch,infinite lrg2311)s, used 1 SHIPPING (shipping and handling) from stock"
Near Eaton Estates, OH 44044
David R
Job Details:
04/02/2020
WASHER WHIRLPOOL WTW7500GC0 "Replaced part, tested. Ran diagnostics step 51/52. Good. Op test ok."
Near Lorain, OH 44055
David R
Job Details:
04/02/2020
REFRIGERATOR FRIGIDAIRE FFHS2311LBQA "Cc Icemaker leaking. Let water run through Icemaker, leaking from a screw port. Already tightened, small crack in Icemaker. Ordering ; ordrng 1 241798231 (ICEMAKER)"
Near Berea, OH 44017
Corina B
Job Details:
04/02/2020
DRYER MAYTAG MED3500FW0 "CC that the unit will not heat. Found the thermal fuse and the heater are open. Found the vent is smashed. Will need to order a heater; ordrng 1 WP8544771 (element), used 1 SHIPPING (shipping and handling), and 1 WP3392519 (THERMAL FUSE 1540) from stock
Near North Ridgeville, OH 44039
David R
Job Details:
04/02/2020
REFRIGERATOR WHIRLPOOL WRF767SDHV00 "Cc of noise. Went into diagnostics, loud gurgling coming from damper. Ordering damper control; ordrng 1 WPW10479155 (control)"
Near Avon, OH 44011
David R
Job Details:
04/02/2020
MICROWAVE WHIRLPOOL WMH32519HV5 "Replaced control. Took apart unit. Damaged on cavity where interlock and control connect to. This item is not serviceable. Called tech line, documented everything; saved tckt"
Near Eaton Township, OH 44028
David R
Job Details:
04/02/2020
WASHER WHIRLPOOL WFW5620HW0 "Replaced parts. Tested. Still not working. So far new control, new UI and new harness have been replaced and not working. Tried different outlets and checked voltages. Called whirlpool techline. Dustin. Went over findings. Had me check voltages again. We
Near Concord Township, OH 44077
Joe O
Job Details:
04/01/2020
REFRIGERATOR WHIRLPOOL GARF30FDGB00 Cc: kick plate not allowing door to shutFound door gasket not sealing on lower portion of the door. Steamed gasket. Op test ok
Near Mayfield Heights, OH 44124
Brian M
Job Details:
04/01/2020
WASHER MAYTAG MVWB765FW3 "Cc that unit leaves clothes wet on the end of delicate wash cycle She had a delicate cycle started at time of arrival I let that finish to see the results At end of cycle I found no issues Ran diagnostics found error for off balance Also while waiting fo
Near University Heights, OH 44118
Dan H
Job Details:
04/01/2020
WASHER WHIRLPOOL WFW92HEFC0 "Installed new control and user interface, op test good"
Near Cleveland, OH 44109
Dan H
Job Details:
04/01/2020
REFRIGERATOR WHIRLPOOL ED22GWXWN10 "Customer complaint that unit is leaking, confirmed, found unit leaking from supply line, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line
Near Cleveland, OH 44102
Joe O
Job Details:
04/01/2020
DRYER MAYTAG MEDC465HW0 Cc: Long dry timesFound unit has good heat and air flow. Unit is cycling heat properly. Customer states he is running large loads. Advised customer on loading. Cust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazar
Near Strongsville, OH 44136
Corina B
Job Details:
04/01/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ03 "CC that the unit is noisy. Checked fans, the water valve, good. Could not duplicate the noise. Optest ok."
Near Shaker Heights, OH 44120
Brian M
Job Details:
04/01/2020
REFRIGERATOR WHIRLPOOL WRT1L1TZYB01 Cc unit not cooling Found six inch ice Build up on freezer back wall Put unit in manual defrost heater seems to be working Quoted for defrost timer and steaming out unit Customer does not want to repair
Near Garfield Heights, OH 44125
Brian M
Job Details:
04/01/2020
DRYER WHIRLPOOL PYG3300AWW Cc of no heat Verified no heat condition Removed front panel to inspect igniter Found blower housing to have an obstruction lint build up Removed lint and ran test cycle again Unit is heating properly at this time
Near Bedford, OH 44146
Brian M
Job Details:
04/01/2020
REFRIGERATOR WHIRLPOOL WRS321SDHV01 Cc unit not cooling well In fridge Found temps in freezer to be at -6 and fridge at 42 looked at customers temp settings and found fridge to be set to warmest setting Advised on where it should be kept to keep things normal temps Customer also had a vibra
Near Edgewood, OH 44004
Jeff M
Job Details:
04/01/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM I called Whirlpool tech line because the front left corner is crushed the unit will probably still work fine. But non-repairable
Near Lorain, OH 44053
David R
Job Details:
04/01/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Missing screws on hinge. Replaced, Corrected. Good. Op test ok"
Near Strongsville, OH 44149
Corina B
Job Details:
04/01/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM00 CC that the unit is not making ice. Jump t to h. Ice maker cycled. Called t/l Andy, will need an ice maker. Replaced the ice maker from t/s. Optest ok; used 1 W10882923 (ICE MAKER ASSY) from stock
Near WILOUGHBY HLS, OH 44092
Jason N
Job Details:
04/01/2020
WASHER WHIRLPOOL WTW4955HW1 "Cc unit noisy and shakes in spin cycle.Ran auto test and calibration. Ran diagnostics, found code f0e5 for off balance load. Ran drain and spin using clothes load. Normal vibrations and noise present. Advised customer about clothing load size and proper
Near Olmsted Falls, OH 44138
Corina B
Job Details:
04/01/2020
DISHWASHER MAYTAG MDB4949SHW1 Replaced the panel and console. Optest ok.
Near Bratenahl, OH 44108
Joe O
Job Details:
04/01/2020
REFRIGERATOR JENN-AIR JS42PPDUDB00 "Cc: leakingFound water mat had water markings on it. Turned water on to unit. Checked water lines, Could not duplicate where leaking. Replaced water mat. Advised customer to monitor. Op test ok"
Near Wickliffe, OH 44092
Jason N
Job Details:
04/01/2020
DRYER WHIRLPOOL WGD4900XW4 "Cc unit not heatingFound no power to ignitor. Checked thermals. Found thermal fuse open. Replaced using truck stock. Heat test good, flame returned. He the airflow through venting to outlet. Good airflow. Op test good.; used 1 WP3392519 (THERMAL FUSE)
Near Solon, OH 44139
Brian M
Job Details:
04/01/2020
REFRIGERATOR KITCHENAID KSSO48QTX03 Cc unit not cooling properly Unit was at 9 in freezer and 42 in fridge Checked over all connection with UV light could not see a leak Hooked gauges up to low side found unit in a 5 inch vac and upper portion of evap to have normal frost pattern. Turned un
Near Brecksville, OH 44141
Dan H
Job Details:
04/01/2020
WASHER MAYTAG MVWB765FW "Customer complaint of lint on clothes, ran diagnostics no error codes found, started normal wash cycle, unit filled to normal water level, unit is operating as designed"
Near Brecksville, OH 44141
Dan H
Job Details:
04/01/2020
DRYER MAYTAG DE313 "Customer complaint that unit is not starting, confirmed, found plug loose, pushed in, unit started, found burn marks around plug terminals, advised that customer replace power cord, unit is operating as designed"
Near Hambden Township, OH 44024
Joe O
Job Details:
04/01/2020
REFRIGERATOR KENMORE 106.589438 "Cc: not cooling properlyFound temps in ff at 61 degrees, and freezer at 32 degrees. Found evap cover completely frosted over. Put unit into manual defrost unit started defrosting. Needs defrost control.Customer is going to unplug unit to allow unit to d
Near Brooklyn Heights, OH 44131
Dan H
Job Details:
04/01/2020
REFRIGERATOR WHIRLPOOL WRS322FDAM04 "Customer complaint that ice maker bail arm is broken, confirmed, installed new ice maker , op test good dui"
Near Mentor, OH 44060
Joe O
Job Details:
04/01/2020
WASHER FRIGIDAIRE LTF2940FE0 "Cc: e20 error, not draining properlyFound error code e21. Found drain tube plugged up. Cleared drain. Ran test cycle. Op test ok"
Near Mentor, OH 44060
Jason N
Job Details:
04/01/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Cc unit dispense door brokenConfirmed door cracked will not stay close. Replaced using customer supplied pre Id part. Op test good.
Near North Royalton, OH 44133
David R
Job Details:
04/01/2020
DISHWASHER KITCHENAID KDTM354DSS4 Replaced parts. Tested multiple times to ensure everything is working and no leaks. Good. Op test ok
Near Brooklyn, OH 44144
Dan H
Job Details:
04/01/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Customer complaint that unit is not drying dishes, ran diagnostics found 7-1(no heat) error code, heater is not coming on, heater is receiving 120vac, unit needs new heater ; ordrng 1 W10518394 (heater)"
Near Westlake, OH 44145
Corina B
Job Details:
04/01/2020
WASHER WHIRLPOOL WFW88HEAW0 "CC that the unit is not draining and sometimes the ui does not work found a sock in the drain pump.started a cycle, good. Ran an encoder test, good. Optest ok."
Near Lakewood, OH 44107
Dan H
Job Details:
04/01/2020
WASHER WHIRLPOOL WFW9640XW00 "Customer complaint that unit is not spinning and found plastic in drain filter, found bearings worn out, unit needs new tub and basket, customer does not want repair; ordrng 1 W10250762 (tub-outer) and 1 W10772619 (tub-outer) and 1 WPW10283352 (basket),
Near Madison Township, OH 44057
Joe O
Job Details:
04/01/2020
WASHER MAYTAG MVWC465HW2 Installed listed parts. Ran auto test and calibration. Op test ok
Near Parma Heights, OH 44130
Dan H
Job Details:
04/01/2020
REFRIGERATOR MAYTAG MFX2571XEM0 "Customer complaint that unit is freezing food in fresh food section and unit is not making ice, fresh food temperature at 34 degrees, air damper is not closing, ice maker is not cycling, unit needs new air damper and ice maker ; ordrng 1 W10882923 (ic
Near North Royalton, OH 44133
David R
Job Details:
04/01/2020
DRYER WHIRLPOOL WED49STBW1 Cc no heat. Thermal cutoff open. Replaced from t/s with kit. Tested. Heated and cycled. Op test ok ; used 1 279816 (CUTOFF) from stock
Near Oberlin, OH 44074
David R
Job Details:
04/01/2020
WALL OVEN GE JTP27W0V2WW "Took unit out, replaced sensor directly to connection. Tested. F3 code still popping up. Went straight from control board tested sensor. 1100, in range. Bad control, Control Discontinued. Customer does not want to go ahead with repair. saved tckt"
Near Avon Lake, OH 44012
Corina B
Job Details:
04/01/2020
DRYER WHIRLPOOL WED4800BQ1 "CC that the unit will not turn on. Found the thermal fuse is open. Checked outside vent, clear good air flow. Ran unit on air fluff, good. Cycled the high heat 169 to 145, medium 155 to 130*. Found the heater is sagging. Replaced the heater and fuse from
Near Mayfield Heights, OH 44124
Jason N
Job Details:
04/01/2020
WASHER WHIRLPOOL LSC8244EQ1 "Cc unit not spinning out clothesRan spin and drain test, unit draining but not spinning. Found motor coupling broken underneath unit. Unit needs motor coupling. ; ordrng 1 285753A (coupling,motor)"
Near Rocky River, OH 44116
Corina B
Job Details:
04/01/2020
SXS REFRIGERATOR WHIRLPOOL WRS526SIAE00 CC that the unit is not making ice. Found the wires are pinched at the bottom of the door. Door is no longer available.
Near Cleveland Heights, OH 44118
Brian M
Job Details:
04/01/2020
WASHER WHIRLPOOL GHW9150PW0 "Cc of error f11I could not access diagnostics to verify codes, followed tech sheet for error f11 all wiring is fine and issue seems to be motor control, Will need motor control and main control ; ordrng 1 W10756692 (cntrl-elec) and 1 WP8182695 (cntrl-ele
Near Rocky River, OH 44116
Corina B
Job Details:
04/01/2020
RANGE WHIRLPOOL WFC310S0ES3 Replaced the hinges and receiver. Optest ok.
Near Bedford Heights, OH 44146
Brian M
Job Details:
04/01/2020
MICROWAVE WHIRLPOOL WMH32519HV1 Cc unit sparking Found unit has arced off rear right side of cavity Called whirlpool they advised on replacing peg and paint the mark; ordrng 1 72017 (touchup wht) and 1 W10840795 (support)
Near Middlefield, OH 44062
Brian M
Job Details:
04/01/2020
REFRIGERATOR MAYTAG M4TXNWFYW0 Cc unit not cooling Found evap cover frosted over Tried to get unit into defrost would not go defrost timer is not working properly Replaced using truck stock OP Test Ok Advised it may take 48 hours to cool ; used 1 W10822278XXX (XXX DO NOT RESTOCK XXX) f
Near Bedford Heights, OH 44146
Dan H
Job Details:
04/01/2020
WASHER WHIRLPOOL WTW5000DW2 "Installed new control, op test good"
Near Mentor, OH 44060
Jason N
Job Details:
04/01/2020
STACK W/D KENMORE 417.927022 "Cc unit stil not drying Customer stated clothes are not dry at end of cycle. Ran dryer op test, good heat. Checked airflow at vent, unable to access vent outlet in this complex. Found vent tube smashed closed behind unit. Customer stated previous tech ou
Near Walton Hills, OH 44146
Brian M
Job Details:
04/01/2020
WASHER MAYTAG MVWC415EW2 Cc motor issue Found motor pulley damaged Needs motor Motor under 10 year warranty ; ordrng 1 W10832724 (drive motor)
Near Ashtabula, OH 44004
Jeff M
Job Details:
04/01/2020
WASHER CROSLEY CAW9244XQ2 "I ran a test cycle everything tested good I cleared the codes. I ran a high spin cycle unit got halfway through the cycle and failed needs a control board actuator is capable of sensing but the control board is not capable of reading. EST ; ordrng 1 W104
Near Cleveland, OH 44113
Joe O
Job Details:
04/01/2020
WASHER MAYTAG MVWC360AW0 Cc: not washing properlyFound wash plate stripped. Needs wash plate.; ordrng 1 WPW10553968 (washplate)
Near Wickliffe, OH 44092
Jason N
Job Details:
04/01/2020
DRYER WHIRLPOOL WGD7000DW1 "Installed new console control. Ran op test for 15 min. No Pf codes. Op test good. Talked to BJ, when peeling protective film off front of console, lettering starting coming off face. Functionality still good, but looks bad. Snapped pic. Will reorder cons
Near Euclid, OH 44132
Joe O
Job Details:
04/01/2020
REFRIGERATOR WHIRLPOOL WRF560SEYM04 "Cc: door not shutting properly, frost build upFound ice build up on the floor of the freezer. Evap drain plugged. Needs duck bill drain tubeS code; ordrng 1 W11190084 (tube-drain)"
Near Cleveland, OH 44134
Dan H
Job Details:
04/01/2020
WASHER MAYTAG MVWX655DW1 "Customer complaint that unit is not completing cycles, ran diagnostics found f2e1(stuck key), f7e5(shifter fault), and f7e1(basket speed fault) error codes, unit needs main control and shifter, customer does not want repair ; ordrng 1 W10913953 (actuato
Near Parma, OH 44134
Dan H
Job Details:
04/01/2020
REFRIGERATOR WHIRLPOOL WRT134TFDW00 "Customer complaint that unit is not cooling, unit was unplugged when tech arrived, plugged unit in, nothing started, unit needs new thermostat; ordrng 1 W10839843 (thermostat)"
Near North Ridgeville, OH 44039
David R
Job Details:
04/01/2020
WASHER WHIRLPOOL WTW8500BW0 "Cc of noise. Bearings are starting to go bad. Went over everything with customer and they also want to replace the sensor. Ordering parts.***3 count job; ordrng 1 W10435302 (bearing) and 1 W10820039 (hub) and 1 WPW10178988 (sensor), used 1 SHIPPING (ship
Near Mantua Township, OH 44255
Brian M
Job Details:
04/01/2020
OTR MICROWAVE WHIRLPOOL WMH31017HZ3 Cc unit stopped making noise Found in manual that there is a way to turn off sound but with directions unit will not turn sound back on Needs control and panel ; ordrng 1 W10892389 (cntrl-elec) and 1 W11175577 (panl-cntrl)
Near Huntsburg, OH 44046
Joe O
Job Details:
03/31/2020
DRYER WHIRLPOOL WED7600XW0 "Cc: not heatingFound heating element open. Needs heating elementSpoke with BJ, he stated he thought the part was still truck stock, And because we already quoted Custer without shipping the we are not gonna charge shipping.Cust Has a foil accordian style
