We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Parma, Ohio 44130
David R
Job Details:
06/13/2022
"Replaced heater. Ran diagnostics, good, Op Test Ok"
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Richmond Heights, Ohio 44143
Jason N
Job Details:
06/13/2022
"Cc unit leaking from under unitRan test for 20 minutes, found leak coming from motor pump seal. Unit needs motor/pump assembly. Also noticed unit could not be canceled, no functionality on right side of console control. Quoted customer for pump/motor assembly repair, advised that the console control is under the KA parts 60 mo. warranty. Replaced pump/motor assembly using truck stock. Ran wash test, no leaks after repair. Ordering console control and rescheduled. ; ordrng 1 W11162736 (Console), used 1 W11085683 (PUMP&MOTOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Lakewood, Ohio 44107
Angel
Job Details:
06/13/2022
"Cc that food in freezer was frozen so,id and stuff in ff section were freezing. Verified temps and ff section was at 37* and freezer at 3*. Did find some boxes blocking vent so i explained to her about issue blocking the vents but Everything else looked good in ff section but i set her temperature at 38* which is recommended and she had it at 36* and freezer i set at 2* which is stated by whirlpool tech line if customers are having issues with food freezing in ff section set temperature in freezer a little higher to prevent compressor running as much. Unit working as designed opt test ok. Also explained that when bulb is in transit she will get notified by the office."
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Lakewood, Ohio 44107
Angel
Job Details:
06/13/2022
Replaced capacitor tested unit. Opt test ok. Motor was not needed
We serviced a
AMANA WASHER
Model NTW4516FW2
Near Berea, Ohio 44017
David R
Job Details:
06/13/2022
"Cc unit not filling or going through cycle. No error codes. Found hardly any water going into tub. Found pipes on house corroded. Advised customer of new valves on house and new houses, took pics. Unit is testing good as of today. Once pipes fixed if needed we will come back out."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAE02
Near North Ridgeville, Ohio 44039
David R
Job Details:
06/13/2022
"Cc unit making loud noise, then stopped. Fan to FF not working and cannot hear damper opening up. Frost starting to build up on FF evap. Ordering harness with fan, damper, UI and main control. ***will have to steam all ice off evap ; ordrng 1 WPW10453401 (Power control) and 1 W10633627 (Fan) and 1 WPW10277799 (Harness) and 1 W10861423 (Ui)"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Cleveland Heights, Ohio 44118
Corina H
Job Details:
06/13/2022
"CC that the unit does not finish a cycle. Unit is not hooked up. Washer was packed with clothes and blankets. Ran diag F0E5 off balance load, f0e9 off balance pause, f2e1 stuck key, cleared codes. Ran a manual spin cycle, good. Started a drain and spin with the clothes. Advised cust 6-8 bath towels equals a full and 1-2 tablespoons of he detergent or 1 pod. Opt test ok"
We serviced a
GE REFRIGERATOR
Model GSE25HGHJHWW
Near Richmond Heights, Ohio 44143
Jason N
Job Details:
06/13/2022
"Installed filter head manifold. Checked for leaks. Ran dispense test, good dispense test. Op test good."
We serviced a
GE DISHWASHER
Model PDP715SYN0FS
Near Chardon, Ohio 44024
Jason N
Job Details:
06/13/2022
"Installed main control. Started wash cycle, all functions passed. Op test good."
We serviced a
KITCHENAID RANGE
Model KSEG700EBS1
Near Cleveland, Ohio 44102
Gabriel P
Job Details:
06/13/2022
"Replace heating element,opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Westlake, Ohio 44145
Gabriel P
Job Details:
06/13/2022
"Replace heater,opt test ok"
We serviced a
GE DISHWASHER
Model GDT605PFM0DS
Near Ashtabula, Ohio 44004
Dan
Job Details:
06/13/2022
"Installed new user interface and harness, op test no good , unit needs new user interface ; ordrng 1 WD21X25728 (Ui)"
We serviced a
KITCHENAID RANGE HOOD
Model KVWB600DSS3
Near Chardon, Ohio 44024
Brian M
Job Details:
06/13/2022
Customer showed pop took pic Cc rear light not working Found light unplugged OP Test Ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Bay Village, Ohio 44140
Angel
Job Details:
06/13/2022
Replaced heater tested unit to make sure it will not leak. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDW00
Near Willowick, Ohio 44095
Corina H
Job Details:
06/13/2022
CC that the freezer light does not turn on and the ff light stays on. Confirmed Replaced the lightbulb. Put phone in ff section to show the light goes off. Opt test ok
We serviced a
GE DISHWASHER
Model GDT580SGF2BB
Near Painesville, Ohio 44077
Jason N
Job Details:
06/13/2022
"Installed wash motor and update harness. Ran wash cycle, no abnormal noise, all functions passed. Op test good."
We serviced a
SAMSUNG DRYER
Model DV45K6200GZA2
Near Painesville, Ohio 44077
Jason N
Job Details:
06/13/2022
"Cc unit burning smell and now not turning onConfirmed unit will not start cycle. Checked belt switch, found idler pulley seized and belt disengaged. Replaced idler pulley using truck stock. Lubricated support rollers. Ran dryer op test, good heat and airflow. Op test good. ; used 1 DC93-00634A (IDLER PULLEY) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED4750XQ0
Near Elyria, Ohio 44035
David R
Job Details:
06/13/2022
"Replaced heater, fuse, cutoff. Advised customer to have vents cleaned as well. Unit heating and cycling, Op Test Ok test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Geneva, Ohio 44041
Dan
Job Details:
06/13/2022
"Installed new lock and strike, op test good"
We serviced a
GE REFRIGERATOR
Model PFCS1NFZHSS
Near Chardon, Ohio 44024
Joe O
Job Details:
06/13/2022
Installed inverter and gasket. Advised customer to allow 24 hours for temps to adjust. Op test ok
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Westlake, Ohio 44145
Gabriel P
Job Details:
06/13/2022
"Replace heater element,opt test ok"
We serviced a
AMANA REFRIGERATOR
Model ABB2224WEQ0
Near Avon, Ohio 44011
Gabriel P
Job Details:
06/13/2022
Customer complaint that intermittently it doesnt cool check compressor is good check evaporator and has frost is good check condenser fan is good and ran force heater to defrost and it work heater came on show customer all results it may need a control but is working as designed right now
We serviced a
WHIRLPOOL WASHER
Model TAWS700EQ2
Near Oberlin, Ohio 44074
David R
Job Details:
06/13/2022
"Cc unit not draining or spinning. Found lid lock broken. Ordering lock. ; ordrng 1 3949247V (Lock), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Westlake, Ohio 44145
Angel
Job Details:
06/13/2022
"Cc that unit heats and everything but timer will not run. Verified and unit is functioning as should but timer will not run vents is cleared and all wiring look good unit will need timer replaced. Gave customer estimate and they will not fix. Charged service call.; ordrng 1 W10846428 (Timer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Parma, Ohio 44129
Corina H
Job Details:
06/10/2022
"Replaced the heater. Started a cycle, no leaks. Opt test ok"
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Parma, Ohio 44129
Corina H
Job Details:
06/10/2022
CC that the unit will not spin. Confirmed. Found the hub worn. Replaced the hub from t/s. Ran a calibration. Advised cust 6-8 bath towels equals a full and to check pockets for change. Opt test ok. ; used 1 W10528947 (HUB) from stock
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Perry, Ohio 44081
Dan
Job Details:
06/10/2022
"Customer complaint that unit is not agitating, ran diagnostics no error codes found, unit is not shifting from spin to agitate, unit needs new shifter, installed new shifter, op test good ; used 1 W10913953 (Shifter) from stock"
We serviced a
WHIRLPOOL DRYER
Model WGD5010LW0
Near Mentor-on-the-Lake, Ohio 44060
Dan
Job Details:
06/10/2022
"Customer complaint of gas smell after use, no leaks at gas line, could smell gas in drum when dryer was opened, unit needs new gas valve; ordrng 1 WP8318277 (Gas valve)"
We serviced a
MAYTAG DRYER
Model MED5500FW1
Near Roaming Shores, Ohio 44084
Brian M
Job Details:
06/10/2022
Cc of noise Found coming from idler pulley Replaced using truck stock OP Test Ok ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Montville, Ohio 44064
Joe O
Job Details:
06/10/2022
Installed harness. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB01
Near Euclid, Ohio 44119
Jason N
Job Details:
06/10/2022
"Cc unit not cooling, not freezing anymoreFound freezer temperatures at 48 degrees, ff section at 56. Checked frost pattern on evaporator. No frost pattern, compressor is running. Unit has refrigerant leak at evaporator. Will need evaporator and compressor replaced. ; ordrng 1 W10836706 (Evapaorator) and 1 WPW10507886 (Compressor), used 1 WPW10143759 (DRIER) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Cleveland, Ohio 44134
Corina H
Job Details:
06/10/2022
"Replaced the heater. Started a cycle, no leaks. Drain hose fell off when pulling unit out. Reattached the drain hose. Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM02
Near Kirtland, Ohio 44094
Dan
Job Details:
06/10/2022
"Customer complaint that unit is freezing food in fresh food section, fresh food section temperature at 42 degrees, freezer section temperature at 18 degrees, evaporator fan is running, compressor and condenser fan are running, partial frost pattern on evaporator, ice chunk on top right corner of evaporator , system has a leak, unit needs new evaporator and filter drier, customer does not want repair ; ordrng 1 W10836706 (Evaporator) and 1 WPW10143759 (Drier), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ00
Near Painesville, Ohio 44077
Dan
Job Details:
06/10/2022
"Customer complaint that unit is not cooling, fresh food section temperature at 54 degrees, freezer section temperature at-2 degrees freezer section door mount is damaged, tracks are seized, found evaporator frozen solid, defrost heater is working, unit needs new freezer section door, defrost thermostat , tracks and control; ordrng 1 LW10858419 (Frz door) and 1 W10316760 (Thermistor) and 1 WPW10397636 (Track lh) and 1 WPW10397635 (Track rh) and 1 W11035836 (Cntrl)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Mayfield Heights, Ohio 44143
Brian M
Job Details:
06/10/2022
Installed fill tube and heater OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Lyndhurst, Ohio 44124
Brian M
Job Details:
06/10/2022
Cc washer bouncing around Found unit to be unbalanced leveled unit but customer floor is not leveled unit seems to be vibrating over to the un leveled floor section Not much we can do Advised to add vibration feet to help with that
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FG4H2272UF
Near Mentor, Ohio 44060
Joe O
Job Details:
06/10/2022
"Installed control. All lights and cooling shut down. Re installed old control. Nothing working. Checked voltages to control. Control receiving proper power. Spoke with Frigidaire tech line. Stated needs ui, when ui was disconnected the control realized it had a communication issue and will not allow unit to run. Needs ui; ordrng 1 5304528575 (Ui), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Cleveland, Ohio 44110
Jason N
Job Details:
06/10/2022
"Cc unit not making iceVerified ice maker turned on. Ran manual test cycle, ice maker would not test cycle. Replaced ice maker using customer supplied pre Id part. Reran test cycle, ice maker indexed and filled mold with water. Op test good."
We serviced a
WHIRLPOOL DRYER
Model WED85HEFC2
Near Lyndhurst, Ohio 44124
Brian M
Job Details:
06/10/2022
"Cc unit not heating Needs heater and fuses replaced ; ordrng 1 WP3387747 (element) and 1 280148 (cutoff-tml) and 1 W10909685 (fuse-thrml), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS00
Near University Heights, Ohio 44118
Brian M
Job Details:
06/10/2022
Installed gasket OP TEST OK ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
KENMORE WASHER
Model 110.45862403
Near Shaker Heights, Ohio 44122
Brian M
Job Details:
06/10/2022
"Cc f2 error Nothing in pump Advised ; ordrng 1 280187 (pump-water), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Avon Lake, Ohio 44012
Gabriel P
Job Details:
06/10/2022
"Replace panel,opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Westlake, Ohio 44145
Angel
Job Details:
06/10/2022
"Replaced parts, door closes if you close the door manually but if you let the door go on its own when it hits the mullion it will pop out a little because of air pressure so we explained to the customer, we called techline and Spoke with Joel and we explained issue and he stated that if all parts were replaced and the door closes fine when you shut it manually and doesnt pop open they have to close the door manually and not let it shut by it self. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near North Ridgeville, Ohio 44039
Gabriel P
Job Details:
06/10/2022
Seal on door that prevents air flow to go inside ice box keeps coming out ordering customer going to install seal ; ordrng 1 WPW10287601 (Seal on ice door)
We serviced a
MAYTAG DRYER
Model MGDC465HW0
Near Parma, Ohio 44134
Corina H
Job Details:
06/10/2022
CC that there is a scrapping noise. Confirmed. Found the support roller seized. Replaced the support rollers and idler pulley. Let unit run for awhile. No noise. Customer has a plastic style vent advised customer to replace with a semi rigid or rigid vent? Opt test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Painesville, Ohio 44077
Dan
Job Details:
06/10/2022
"Customer complaint that washer latch is broken, confirmed, found lid lock physically broken, installed new lid lock, op test good"
We serviced a
MAYTAG REFRIGERATOR
Model MSF22C2EXM01
Near Brecksville, Ohio 44141
Corina H
Job Details:
06/10/2022
"CC that there is no water coming out of the dispenser. Confirmed. Advised cust to replace the saddle valve with an inline valve. Remote filter from the housing, has good water flow. Will need a new housing. ; ordrng 1 WPW10121138 (Housing) and 1 2260503MG (Cap), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS00
Near Strongsville, Ohio 44136
Corina H
Job Details:
06/10/2022
CC that there is water leaking into the bottom of the ff section. Found the drain pan bowing up. Will need a new drain pan. Checked the water and ice no leaks. ; ordrng 1 W11457241 (Drain pan)
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Westlake, Ohio 44145
Marie V
Job Details:
06/10/2022
Cc that the door did not shut lol the way and she had to removed drawers in order to close. Confirmed. Found one of the bins that it was not sitting properly. Corrected issue op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Olmsted Falls, Ohio 44138
Marie V
Job Details:
06/10/2022
"Cc that the unit makes ice but wont dispense. Confirmed. Found left hand side door warped. Will need new door. Showed cust a padto install so it works , cust will call whirlpool regarding door. Nothing that cust did to cause that. Op test ok; ordrng 1 W11435353 (Door)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Columbia Station, Ohio 44028
Marie V
Job Details:
06/10/2022
Verify heater is updated. Showed cust. Cc that the unit does not wash it will show h2o on display. Confirmed. Water valve was not operating. Replaced water valve. Tested unit. Op test ok.
We serviced a
GE DISHWASHER
Model GLD4458R10CS
Near Elyria, Ohio 44035
Marie V
Job Details:
06/10/2022
"Replaced drain hose. Tested unit few times, no leak. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near North Ridgeville, Ohio 44039
Gabriel P
Job Details:
06/10/2022
"Replace led,opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Rocky River, Ohio 44116
Jason N
Job Details:
06/10/2022
"Swapped over all parts to new tub. Ran wash test before install to check for leaks, none found. Reinstalled unit. Op test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Highland Heights, Ohio 44143
Joe O
Job Details:
06/10/2022
"Cc: noiseCustomer stated had different company out and stated it needed both evaporators. Found temps in ff section at 38 degrees, and freezer at 1 degree. Unit has good frost pattern, fans sound healthy. Compressor sounds healthy. Could not duplicate issue. Op test ok"
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Cleveland, Ohio 44118
Joe O
Job Details:
06/10/2022
Cc: rattling noise in spinRan drain and spin. Found hoses hitting back of machine. Unit functioning as designed. Op test ok
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near East Cleveland, Ohio 44112
Joe O
Job Details:
06/10/2022
Installed heating element. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS20XVWH8
Near Westlake, Ohio 44145
Jason N
Job Details:
06/10/2022
"Cc unit not making iceFound no ice in container. Ran manual ice maker harvest test. Ice maker will not index, checked power to ice maker, good at 118v. Replaced ice maker using truck stock part. Cycled ice maker, indexed and filled mold with water. Advise customer to allow up to 48 hrs for full container. Op test good. ; used 1 WPW10300024 (Icemaker) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Cleveland, Ohio 44128
Brian M
Job Details:
06/10/2022
Cc unit not working Verified unit getting power only drum light is turning on Needs control and ui Office to schedule parts not in stock ; ordrng 1 W11419056 (Ui) and 1 W11525997 (Control)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Strongsville, Ohio 44136
Corina H
Job Details:
06/10/2022
Replaced the control and harness. Steamed out the evaporator. Will need an ui. Did not need the pan. Brought core back for return. ; ordrng 1 W11089931 (Ui)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Garfield Heights, Ohio 44125
Brian M
Job Details:
06/10/2022
Cc handle loose Found set screw Missing Needs handle ; ordrng 1 W11045125 (handle)
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS00
Near Avon Lake, Ohio 44012
Angel
Job Details:
06/10/2022
"Cc that unit is still having the bad smell and theres a lot of moisture building up around mullion and bottom of seals causing it to drip on to the floor the liners are warp on the doors and if i replace the seal it will pull the insulation off as well unit will need drain tube to fix smell issue and the right and left door because one has a warped liner and the other is pulling on the insulation if i try to remove seal, also ordering mullion because its damaged as well. Office to reschedule customer when they get tracking on doors. ; ordrng 1 LW10341284 (Right door) and 1 LW10341416 (Left door) and 1 W10806457 (Mullion) and 1 W11084807 (Drain tube)"
We serviced a
MAYTAG STACK W/D
Model LSE7806ACE
Near Cleveland, Ohio 44103
Joe O
Job Details:
06/10/2022
"Cc: not working, bleach leaking on floorFound hose for bleach came disconnected. Found lid switch tripped. Needs switch; ordrng 1 12001514 (switch assy. w/f), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KENMORE WASHER
Model 110.429262
Near Pepper Pike, Ohio 44124
Joe O
Job Details:
06/10/2022
"Cc: not working after washing rubber back rugs, not drainingFound rubber backing under basket and in basket. Put shop vac on drain hose. Unit draining. Advised customer cannot remove rubber backing from under basket. Advised customer to run unit a few times and clear screen. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Olmsted Falls, Ohio 44138
Gabriel P
Job Details:
06/10/2022
"Replace heater element ,opt test ok"
We serviced a
WHIRLPOOL RANGE
Model WFE535S0JZ0
Near Middleburg Heights, Ohio 44130
Corina H
Job Details:
06/10/2022
"Cust showed pop, sent pic. CC that the unit is not holding temperature. Checked the bake element, good. Checked the power, good. Heated oven to 450* waited 10-15 minutes after buzzer. Good temp. Opt test ok."
We serviced a
WHIRLPOOL WASHER
Model WTW7000DW1
Near Brooklyn, Ohio 44144
Jason N
Job Details:
06/10/2022
"Installed gearcase, slider and washplate. Ran auto test and calibration. All functions passed, no abnormal noises. Op test good."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Avon Lake, Ohio 44012
Angel
Job Details:
06/10/2022
"Cc that unit had an F8E4 error code displaying. Confirmed unit had an F8E4 float switch open looked underneath removed drip pan and had some water removed water ran a test cycle and it ran good could not detect any leaks but did notice when i opened the door unit had suds explained to customer that over suds can cause a leaking issue and gave them some of our test packages to try them out, also replaced drain pump because it could be overheating and not draining when it has too and causing the issue as well. Opt test ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Avon Lake, Ohio 44012
Angel
Job Details:
06/10/2022
Cc that unit will not drain at the end of the cycle but once it cools down it will drain. Unit will need drain pump replaced. Replaced drain pump from truck stock. Opt test ok.; used 1 W10876537 (PUMP-DRAIN) from stock
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Lorain, Ohio 44053
Angel
Job Details:
06/10/2022
Replaced heater tested unit for leaks. Opt test ok.
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS04
Near Chagrin Falls, Ohio 44022
Joe O
Job Details:
06/10/2022
Cc: inner glass dirtyFound baked on debris on glass. Advised customer on cleaning. Op test ok
We serviced a
FRIGIDAIRE OTR MICROWAVE
Model FGMV173KBB
Near Austinburg, Ohio 44010
Dan
Job Details:
06/10/2022
"Customer complaint that unit just hums and doesnt heat, confirmed, unit needs new magnetron , customer does not want repair ; ordrng 1 5304463439 (Magnetron), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE WASHER
Model WPRE6100G0WT
Near Maple Heights, Ohio 44137
Brian M
Job Details:
06/10/2022
Cc unit not spinning Wire popped off motor Put wire back on OP Test Ok
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DBL4
Near Austinburg, Ohio 44010
Dan
Job Details:
06/10/2022
"Customer complaint that unit is not washing dishes and not heating, Ran diagnostics test cycle, found f7e1(no heat) error code, unit completed test cycle, wash motor never started, heater is working, unit needs new control and sump assembly, customer does not want repair ; ordrng 1 W10909702 (Cntrl) and 1 WPW10605057 (Sump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE WASHER
Model GTWN4250D1WS
Near Broadview Heights, Ohio 44147
Gabriel P
Job Details:
06/10/2022
Ran spin cycle twice and rinse and spin with few towels it work all cycles cannot duplicate issue is a mystery unit working as design
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Cleveland, Ohio 44113
Jason N
Job Details:
06/10/2022
"Cc unit making loud noise during water fillReplaced dual Inlet valve using custom supplied pre Id part. Ran ice maker manual cycle, no abnormal noise heard. Op test good."
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Elyria, Ohio 44035
Marie V
Job Details:
06/10/2022
Replaced heater, no leaks. Op test ok
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Aurora, Ohio 44202
Brian M
Job Details:
06/10/2022
Cc of noise found noise coming from Found motor bearing loud Needs motor and wheel ; ordrng 1 WP697772 (blower wheel) and 1 W11126010 (motor-drve)
We serviced a
AMANA RANGE
Model ACR2303MFW5
Near Lorain, Ohio 44052
Angel
Job Details:
06/10/2022
Cc that the oven will not work or the two left elements. Verified in back and terminal block was good and power coming to it. Looked at harness and saw that the harness was burnt out because it was pinched against the back panel. Harness had enough slack to fix issue tested unit and oven and burners started working as should. Opt test ok.
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Conneaut, Ohio 44030
Dan
Job Details:
06/10/2022
"Customer complaint that unit is not heating, confirmed, found unit not receiving correct power from supply, advised customer that they need an electrician to correct power supply , unit is operating as designed"
We serviced a
GE REFRIGERATOR
Model GNE29GMKGES
Near Madison, Ohio 44057
Dan
Job Details:
06/10/2022
"Installed new fresh food section evaporator fan, op test good"
We serviced a
GE WASHER
Model GTW460ASJ4WW
Near Newbury Township, Ohio 44065
Joe O
Job Details:
06/10/2022
Installed control. Programmed. Ran normal cycle with hot water. Unit filling with hot water. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB119WFBM01
Near Ravenna, Ohio 44266
Brian M
Job Details:
06/10/2022
Installed jazz board and bimetal Advised to watch ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
MAYTAG WASHER
Model n/a
Near Rock Creek, Ohio 44084
Brian M
Job Details:
06/10/2022
Installed bellow OP Test Ok
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Elyria, Ohio 44035
Gabriel P
Job Details:
06/10/2022
"Replace gearcase agitator and slider,opt test ok"
We serviced a
MAYTAG DRYER
Model MEDC200XW3
Near Willoughby Hills, Ohio 44094
Jason N
Job Details:
06/10/2022
Installed thermostat. Ran dryer test on timed dry high. Good heat and cycle. Op test good.
We serviced a
GE RANGE
Model CGY366P4M1W2
Near Beachwood, Ohio 44122
Jason N
Job Details:
06/10/2022
"Cc unit oven not working, not heating up past 100Checked ignition parts. Found an ignitor wire had separated. Repaired wire and ran bake test to 300 degrees. Ignitor glowing, good ignition and preheat."
We serviced a
AMANA REFRIGERATOR
Model ART318FFDW07
Near Elyria, Ohio 44035
Gabriel P
Job Details:
06/09/2022
As right now noise Im hearing are normal customer also said unit is under warranty but has no receipt and he will not paid svc advise him to call rental center and get us and authorization otherwise he will be bill ; O-emld tckt
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Strongsville, Ohio 44149
Gabriel P
Job Details:
06/09/2022
Customer complaint that it stop mid cycle ran diagnostic found f9e1 error code long drain check drain install is good check inside pump is good ran calibration and auto test pass running rinse and spin it fill and agitate then drain and spin pass I advise customer not to overload it and to follow 6 to 7 regular towels is a full load and use two tablespoon of detergent it should be enough and when is off balance pause unit and re arrange the load then press start and it will continue where it left off
We serviced a
WHIRLPOOL RANGE
Model MER5730AAA
Near Cleveland, Ohio 44109
Gabriel P
Job Details:
06/09/2022
"Found light bulb damage also door switch wire came loose correct issue,opt test ok ; used 1 8009 (APPLIANCE BULB) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Burton, Ohio 44021
Brian M
Job Details:
06/09/2022
Installed heater OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ
Near Cleveland, Ohio 44135
Gabriel P
Job Details:
06/09/2022
"Level door,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Brecksville, Ohio 44141
Marie V
Job Details:
06/09/2022
"Took PoP. Cc that the unit never worked since first day. Confirmed temps are 70* on both sections. Compressor is not running. Getting 5volts and drops to 0V then back to 55V then back to 0. Verify control , set temps to recommended and lights on control starts to go back and forth. Unit will need new board. Office will contact once they have eta on the part.; ordrng 1 W11595220 (Control)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Fairview Park, Ohio 44126
Gabriel P
Job Details:
06/09/2022
Found water on drip pan but could not find where it was leaking advise customer to monitor
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Westlake, Ohio 44145
Angel
Job Details:
06/09/2022
Cc that unit will not drain. Verified and i could hear the pump running but would not drain the water so i used my shop vac and removed water took out drain pump but looked good it was not clogged up or damaged but i still replaced it but than noticed towards the back of the unit that the hose was not routed properly and when i removed unit from spot the hose was crimped so i removed drain hose and rerouted the hose properly tested unit and it started draining as should. Opt test ok.
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS02
Near Rocky River, Ohio 44116
Angel
Job Details:
06/09/2022
Part will need to be reordered part is supposed to be stainless not black. Reordering part.; schdld next appmnt for 6/13 MON AM
We serviced a
WHIRLPOOL WASHER
Model WFW9200SQA12
Near Strongsville, Ohio 44149
David R
Job Details:
06/09/2022
"Cc unit did not drain, stopped spinning and gave a F1 error code. F1 error code is CCU error, follow tech sheet and if still not operating could be a welded rely on control, at that time would need a new control. Followed tech sheet instructions, unit is going through a normal cycle, drum moving. When trying to drain it couldnt. Found drain housing clogged up, removed all debris. Draining properly now. If not draining correctly, couldve been giving false error codes. Now unit is working normally. Advised customer if error code comes up again for any controls, all controls are NLA, discontinued. As of now unit is working properly. Op Test Ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Strongsville, Ohio 44136
David R
Job Details:
06/09/2022
"Unit not in back. New 21 day policy, if not repaired before 21 days. Unit automatically goes on floor, to sell as is. ; saved tckt"
We serviced a
FRIGIDAIRE DISHWASHER
Model LFID2426TF3A
Near Painesville, Ohio 44077
Jason N
Job Details:
06/09/2022
"Cc unit door not latching, unable to start a cycle Confirmed door not latching, door latch not catching strike. Pulled door apart, found latch mechanism stuck in open position. Able to flip mechanism back into home position. Tested door close several times. Door latching properly. Started wash test. All functions passed. Op test good."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KBS0
Near Painesville, Ohio 44077
Joe O
Job Details:
06/09/2022
Installed heating element. Tested. Op test ok





