Service History 657

We serviced a
RTW4516FW1 ROPER
Model WASHER
Near Cleveland, OH 44102
Dan H
Job Details: 02/23/2018
Installed new control, op test good ; Job Cmpltd
We serviced a
MRT118FFFM01 MAYTAG
Model REFRIGERATOR
Near Fairview Park, OH 44126
Dan H
Job Details: 02/23/2018
Installed new control, advised customer to allow 24 hours for temperatures to reach normal operating temperatures ; Job Cmpltd,
We serviced a
WFG320M0BS WHIRLPOOL
Model RANGE
Near Cleveland, OH 44108
Corina B
Job Details: 02/23/2018
he part is not the correct part found the control caught on fire. Will need a control. Called SM to order the correct part. ; ordrng 1 W11126814 (CONTROL BOARD), schdld next appmnt for 2/27 TUE
We serviced a
MEDE500VW1 MAYTAG
Model DRYER
Near Cleveland Heights, OH 44118
Corina B
Job Details: 02/23/2018
CC that the unit will start. Found the belt, pulley, thermistor aNd the motor pulley is broken off. SM to order parts. Cust does not want to repair
We serviced a
KEBS208SWH04 KITCHENAID
Model RANGE
Near Cleveland Heights, OH 44118
Corina B
Job Details: 02/23/2018
Replaced the parts listed. Optest ok; Job Cmpltd
We serviced a
KSDB900ESS0 KITCHENAID
Model RANGE
Near Independence, OH 44131
Corey L.
Job Details: 02/23/2018
Customer complaint unit unit not working, ran diagnostics, found fault codes f8e0 cooling fan speed too low f2e0 keypad disconnected & f2e1 stuck key, cooling fan getting 103 ohms supposed to get 105, replaced cooling fan assembly, op test good; Job Cmpltd
We serviced a
MVWB765FW0 MAYTAG
Model WASHER
Near North Ridgeville, OH 44035
Macaulay G.
Job Details: 02/23/2018
Washer rotor was stuck to drain pan. Raised up washer to keep from happening. If Thais occurs again, customer will need to get a small drain pan or to get rid of pan. ; Job Cmpltd
We serviced a
WRF989SDAM00 WHIRLPOOL
Model REFRIGERATOR
Near Elyria, OH 44035
Macaulay G.
Job Details: 02/23/2018
Reclaimed refrigerant from unit. Removed compressor, evaporator, and drier. Cleaned line and installed new compressor, evaporator, and uv drier. Pulled system into 28 inch vacuum and held for 15 minutes. Charged system with 5.5 ounces of r134a. Tested and cooling ok. Customer said that water from refrigerator is cloudy. Could not find any leaks where unit is pulling air. Tech line said that cause is the customer water supply. Tried water dispenser with new filter and was still cloudy. This issue did not start until filter was replaced with new drop style filter. Filters do not fit correctly. Office to order reservoir. ; ordrng 1 W10821719 (water reservoir), schdld next appmnt for 2/28 WED
We serviced a
KFGD500ESS04 WHIRLPOOL
Model WALL OVEN
Near Strongsville, OH 44149
Chad P.
Job Details: 02/23/2018
Installed liner and used touch up. Op test no good. After several coats of touch up it does not match oven liner at all. Please see photos. Cust will be calling whirlpool on Monday to take up with customer service.
We serviced a
KRFC302ESS00 WHIRLPOOL
Model REFRIGERATOR
Near Columbia Township, OH 44028
Chad P.
Job Details: 02/23/2018
Found door stop missing. Needs door stop installed. ; ordrng 1 WPW10120097 (DOOR STOP), schdld next appmnt for 3/6 TUE
We serviced a
MAYTAG DRYER
Model MDE16CSAYW
Near Ashtabula Township, OH 44004
Arthur V
Job Details: 02/23/2018
ound switch in this unit faulty also. Needs replaced. No charge for service call or shipping since unit worked before i touched it. LS. Tax exempt ; ordrng 1 WPY305799 (switch), schdld next appmnt for 3/1 THU !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW00
Near Conneaut, OH 44030
Arthur V
Job Details: 02/23/2018
Replaced parts listed. Op test good ; Job Cmpltd, saved tckt [SdLink
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Mayfield Heights, OH 44124
Robert A.
Job Details: 02/23/2018
Found comp humming, but not starting, tapped system in 28”vac on bothsides, added r134a, found drier valve leaking, needs comp kit; ordrng 1 W11025999 (COMP KIT), schdld next appmnt for 3/1 THU ! [****],
We serviced a
MAYTAG REFRIGERATOR
Model MSD2354FRW
Near Aurora, OH 44202
Jeff M
Job Details: 02/23/2018
The automatic dampener control cannot find home position. It is cycling open and closed constantly the part is not available; ordrng 1 61004376 (housing as),
We serviced a
MAYTAG WASHER
Model MHW3505FW0
Near Solon, OH 44139
Jeff M
Job Details: 02/23/2018
The unit had a f8 e0 steam valve is not working needs new set of valves. Customer is also complaining that the time was higher than normal. I did tell her it is a est time only and depending on what kind of features she has active on the washer considerably change that time; ordrng 1 WPW10435242 (WATER VALVE), schdld next appmnt for 3/19
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Bedford Heights, OH 44146
Jeff M
Job Details: 02/23/2018
he sound the customer was hearing was the compressor running. the temperatures in the unit tested good I did re-level the fridge.; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW4930XW1
Near Cleveland, OH 44124
Jeff M
Job Details: 02/23/2018
The units water supply was shut off and it had a off balance Cade I cleared the code op tested good.; , Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model WGD8000DW3
Near Andover Township, OH 44003
Arthur V
Job Details: 02/23/2018
Found that customer installed a shut off valve right at rear of dryer gas inlet instead of at beginning of gas supply line. After removing shut off valve unit lighting every time advised cust to install valve at beginning of flex line not at the dryer ; Job Cmpltd,
We serviced a
GE DISHWASHER
Model GDT530PSD1SS
Near Painesville, OH 44077
Arthur V
Job Details: 02/23/2018
Replaced main bd. Op test good. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MGDC200XW2
Near Kent, OH 44240
Robert A.
Job Details: 02/23/2018
Started timed cycle, watched burner cycle several times, good air flow, tested auto cycle, no heat, ohmed timer found c to h closed, should be open needs timer; ordrng 1 W11043385 (TIMER), schdld next appmnt for 2/28 WED !,
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW2
Near Streetsboro, OH 44241
Robert A.
Job Details: 02/23/2018
Ran diagnostics, off bal load, overloaded, ran test 51, good, found squeak caused by damper on drain hose, corrected, leveled unit, tested drain pump, good, ran drain and spin, good, op test ok; Job Cmpltd,
We serviced a
KUDS35FXSS5 WHIRLPOOL
Model DISHWASHER
Near Rocky River, OH 44116
Dan H
Job Details: 02/23/2018
Customer complaint that unit is leaking, confirmed, adjusted door seal, op test good ; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF606ESS00
Near Aurora, OH 44202
Robert A.
Job Details: 02/23/2018
Installed controls, watched unit, temps dropping, op test ok; Job Cmpltd,
We serviced a
MZF34X16DW01 MAYTAG
Model REFRIGERATOR
Near MIDDLEBRG HTS, OH 44130
Chad P.
Job Details: 02/23/2018
Installed evap and charged unit. Op test ok. ; Job Cmpltd
We serviced a
WDT780SAEM2 WHIRLPOOL
Model DISHWASHER
Near Seven Hills, OH 44131
Corey L.
Job Details: 02/23/2018
Customer complaint unit was not cleaning properly, found small food build up in spray arms from normal use, ordering upper and lower spray arms, repaired dispenser lid that was detached, customer requests after 11; ordrng 1 WPW10491331 (spray arm LOW) and 1 WPW10498900 (spray arm UP), schdld next appmnt for 2/28 WED
We serviced a
MDD8000AWS3 MAYTAG
Model DISHWASHER
Near Cleveland, OH 44118
Dan H
Job Details: 02/23/2018
Installed filter and spray arm, op test good ; Job Cmpltd
We serviced a
KSC24C8EYY02 KITCHENAID
Model REFRIGERATOR
Near Cleveland, OH 44106
Dan H
Job Details: 02/23/2018
Recovered refrigerant, installed compressor , evaporator,and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 5.3 oz of r134a, no frost pattern formed, no leaks found in visible system, system is restricted in lines inside cabinet, called whirlpool techline spoke to Bruce, says to run test 4 and record pressures and separate sealed system and back flush to remove restrictions, file number 7721353924, Ran test 4 step 1 psi at low side in a 20” vacuum high side at 100psi, step 2 no change on gauges no changes on step 3, step 4 no changes to gauges, step 5 gauges stay the same, found filter drier clogged from factory, installed new filter drier, op test no good , same issue, found 3 way valve not operating, unit needs new 3way valve; ordrng 1 WPW10331270 (valve) and 1 WPW10364560 (solenoid), used 1 TJAF1200, 1 W10890102, 1 W10890121, 1 W10890131, and 1 WPW10143759 (DRIER) from stoc
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44105
Corey L.
Job Details: 02/23/2018
Installed new inlet valve, new valve leaking from cold solenoid again, replaced valve with truck stock, op test good; used 1 W11038711 (VALVE) from stock, Job Cmpltd
We serviced a
WGD7300DW1 WHIRLPOOL
Model DRYER
Near Warrensville Heights, OH 44128
Corina B
Job Details: 02/23/2018
CC that the water valve is rusting. customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube. Found the water valve is stripped where it's leaking. Will need a new water valve. Called SM to order part. ; ordrng 1 W11168813 (WATER VAVLE), schdld next appmnt for 2/28 WED
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near WARRENSVL HTS, OH 44122
Jeff M
Job Details: 02/23/2018
The filter appears to be jammed in place. When the customer bought the house the fridge came with the house they never change the filter on the fridge till it told them to. Then they realize the filter was stuck in place; ordrng 1 EDR1RXD1 (FILTER ) and 1 W10862456 (HOUSING ), schdld next appmnt for 2/28 WED 8-12,
We serviced a
MAYTAG REFRIGERATOR
Model MFI2266AES
Near Mentor, OH 44060
Arthur V
Job Details: 02/23/2018
Found unit needs ice maker and gasket kit for ice house. Est= 89.95 sc. 110.00 labor 235.76 parts. Total est = 466.21. Parts needed are 1 w10295078. And 1 d7824706q. Cust does not want repaired ;, Job Cmpltd,
We serviced a
JGS9900BDB JENN-AIR
Model RANGE
Near University Heights, OH 44118
Chad P.
Job Details: 02/23/2018
Installed control panel. Unit now working how ever tech found large rip in gasket. Needs door gasket replaced. ; ordrng 1 WPW10162384 (GASKET), schdld next appmnt for 3/1 THU
We serviced a
WHIRLPOOL WASHER
Model WTW4800XQ4
Near Painesville, OH 44077
Arthur V
Job Details: 02/23/2018
Upon arrival found basket slanted to one side and completely off of right rear suspension rod. Top cover cracked and broken. Repositioned suspension rod and tested unit with a load. Unit noisy in wash and flailing wildy in spin. Found oil in shield. Unit needs gearcase and top cover. Parts needed are 1 WPW10215107. And 1 W11035749 est = 89.95 sc. 365.51 parts. 160.00 labor. Total est =658.54. Cust does not want repaired. ; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Aurora, OH 44202
Robert A.
Job Details: 02/23/2018
Cust pulled uni tRemoved evap cover, drain pan broken, thermistor corroded, comp making noise; ordrng 1 W10832994 (COMP) and 1 W10836964 (PAN EVAP) and 1 W11087438 (HARNESS), schdld next appmnt for 2/28 WED ! [****],
We serviced a
MVWC565FW0 MAYTAG
Model WASHER
Near Parma, OH 44134
Corina B
Job Details: 02/23/2018
CC that the start button doesn't always start the lid lock says it's locked when it's unlocked and making a loud noise. Ran diag F1E2 – MOTOR CONTROL FAULT, F1E1 – MAIN CONTROL FAULT ran test 3b and test 1 main control. Will need a new main control. Checked the lid switch, good. Called SM to order part.; ordrng 1 W11116594 (MAIN CONTROL), schdld next appmnt for 2/28 WED
We serviced a
WTW7300DW0 WHIRLPOOL
Model WASHER
Near Maple Heights, OH 44137
Corina B
Job Details: 02/23/2018
CC that the unit would fill to the top with water. Ran a normal cycle and a drain and spin with bath towels. Checked the main control for the washer on the control service pointer W10741976. Control has washer on it, pressure hose is good. Advised cust 1-2 tablespoons of detergent and 6-8 bath towels equals a full load. Run as designed. Optest ok. ; Job Cmpltd
We serviced a
MFF2558VEM4 MAYTAG
Model REFRIGERATOR
Near Kirtland, OH 44094
Corina B
Job Details: 02/23/2018
Replaced the control. Programmed the control. Brought core back for return. Optest ok. Job Cmpltd
We serviced a
AFI2539ERM02 AMANA
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 02/23/2018
, Found ice cubes jammed in ice bin chute. Remove cubes and tested ok. Explained to customer that if it occurs again, empty bin and rinse out.; Job Cmpltd
We serviced a
KFIS27CXMS5 WHIRLPOOL
Model REFRIGERATOR
Near Brook Park, OH 44142
Macaulay G.
Job Details: 02/23/2018
Removed power to unit. Replaced user inter face. Tested ok.; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFC0
Near Auburn Township, OH 44023
Jeff M
Job Details: 02/23/2018
Installed new part unit op tested good. ; Job Cmpltd,
We serviced a
CWE5800ACE MAYTAG
Model WALL OVEN
Near Beachwood, OH 44122
Jeff M
Job Details: 02/23/2018
Main control has a stuck relay as soon as he turn the breaker on the heating element started to heat up unit needs a main control temp sensor. main control is discontinued; ordrng 1 12001656 (sensor,ovn) and 1 74001404 (clock (wht) N/A) and 1 7428P088-60 (relay)
We serviced a
WRX986SIHZ00 WHIRLPOOL
Model REFRIGERATOR
Near Maple Heights, OH 44137
Jeff M
Job Details: 02/23/2018
The unit led lights r not working Unplug the unit let it sit for three minutes plug it back in lights do not turn back on. inspected all the door switches they seemed to be good. I put the unit in diagnostics mode I was not able to cycle the lights on . LED power board is needed customer also has an issue with the water pad in the dispenser the button does not always actuates when he presses it needs a new pad also; ordrng 1 W10830288 (LED POWER ) and 1 W10853387 (PAD), schdld next appmnt for 2/28 WED
We serviced a
MGDC300XW1 MAYTAG
Model DRYER
Near Valley View, OH 44125
Jeff M
Job Details: 02/23/2018
he unit was not heating I found the t fuse open. Installed new part unit op tested good ; used 1 WP3392519 (THERMAL FUSE) from stock, Job Cmpltd
We serviced a
MVWX655DW MAYTAG
Model WASHER
Near Maple Heights, OH 44137
Jeff M
Job Details: 02/23/2018
The sound he was hearing was the braking system as the unit slow down from a high-speed spin; Job Cmpltd,
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near North Royalton, OH 44133
Jeff M
Job Details: 02/23/2018
Customer just had questions about the washing machine she is not pleased with how the unit works I explained to her the best I could have a proper operations of the washer ; Job Cmpltd
We serviced a
CVE3400B JENN-AIR
Model COOKTOP
Near Brecksville, OH 44141
Jeff M
Job Details: 02/23/2018
Installed all the new switch The duel infinite switch does not come with the schematic for wiring it I called sm he got me the info I needed. After installing the new switches i realize that none of them will probably work inside this machine due to the fact of they are too small the metal bracket that the infinite switch mounts to. It has a lip on it that sits right next to L1 and L2 on all the switches. As soon as I plug the machine in the first switch fried against the metal bracket. Uninstalled all the switches reinstall the old switches that the customer will have a functioning cooktop. I called sm he will fwd this info to the warranty the unit can’t be fix safety
We serviced a
MVWB835DW1 MAYTAG
Model WASHER
Near Solon, OH 44139
Chad P.
Job Details: 02/23/2018
Cc complaint that unit is leaving white residue on clothing and seems to be knocking more then usual. Ran normal wash and drain spin. Noises seem to be normal at this time. Found service pointer for white spotting issue. Needs service kit. ; ordrng 1 W11111453 (KIT), schdld next appmnt for 3/7 WED
We serviced a
MVWB835DW2 MAYTAG
Model WASHER
Near Beachwood, OH 44122
Chad P.
Job Details: 02/23/2018
Found spin turned off. Selected normal wash and turned spin on and started cycle. Let unit fill and agitate then canceled cycl. Unit is able to drain. Ran drain spin. No faults. Advised on the spin modification button and no to adjust it. Op test ok. ; Job Cmpltd
We serviced a
JGC8536ADS JENN-AIR
Model COOKTOP
Near Cleveland, OH 44105
Chad P.
Job Details: 02/23/2018
Installed parts listed. Op test ok. ; Job Cmpltd
We serviced a
WMH53520CS5 WHIRLPOOL
Model MICROWAVE
Near Parma Heights, OH 44130
Chad P.
Job Details: 02/23/2018
Installed control. Op test ok. Placed core on truck for return. ; Job Cmpltd
We serviced a
MEDX655DW1 MAYTAG
Model DRYER
Near Grafton Township, OH 44044
Chad P.
Job Details: 02/23/2018
Installed timer and ran timed dry hi heat. Op test ok. Advised to use as normal. If issues continue please contact wpl back for service. ; Job Cmpltd
We serviced a
WFE745H0FS0 WHIRLPOOL
Model RANGE
Near Strongsville, OH 44136
Chad P.
Job Details: 02/23/2018
Installed switch and element. Op test ok. ; Job Cmpltd
We serviced a
WTW5800BW0 WHIRLPOOL
Model WASHER
Near Strongsville, OH 44136
Chad P.
Job Details: 02/23/2018
Found pulley stripped. Replaced cam assy and ran service test mode. Op test ok. ; used 1 W10721967 (PULLEY) Job Cmpltd
We serviced a
WRX986SIHZ00 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44136
Chad P.
Job Details: 02/23/2018
Lights are on a several second delay. Should be coming on much faster. Reset power. Op test no good. Needs led power supply replaced. Please advise the kind ladies at the strongsville lowes miss and and would like me back more often. 😉 ; ordrng 1 W10830288 (LED POWER SUPPLY), schdld next appmnt for 2/27 TUE
We serviced a
GSL25JFTABS GE
Model REFRIGERATOR
Near North Madison, OH 44057
Dan H
Job Details: 02/23/2018
Customer complaint that unit is not cooling, fresh food section temperature at 60 degrees, freezer section temperature at 60 degrees, user interface is blank, buttons unresponsive, no components are running, outlet is good, main control is recieving 120vac, unit needs new control, customer does not want repair at this time
We serviced a
CGM2743BQ0 WHIRLPOOL
Model DRYER
Near Mentor-on-the-Lake, OH 44060
Dan H
Job Details: 02/23/2018
Customer complaint that unit is not heating up enough, ignitor glows, burner did not light, gas flow to back of unit, amp draw is correct on unit, unit needs new coils, installed new coils, op test good, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; used 1 279834 (COIL) from stock, Job Cmpltd
We serviced a
MVWC415EW2 MAYTAG
Model WASHER
Near Willoughby, OH 44094
Dan H
Job Details: 02/23/2018
Customer complaint of loud screeching noise durning wash cycle, Ran diagnostics no error codes found, ran manual test cycle for heavy agitate and high speed spin, heard scraping sound, found pulley shield warped and hitting pulley, no damage to pulley, installed new shield, op test good ; used 1 WPW10427633 (SHIELD) from stock, Job Cmpltd
We serviced a
MFI2269VEM10 MAYTAG
Model REFRIGERATOR
Near Willoughby, OH 44094
Dan H
Job Details: 02/23/2018
Customer complaint that unit is not making ice, confirmed, jumped out t-h, ice maker cycled but never filled, unit needs new ice maker, truck stock ice maker was recieved damaged(see pics), ordering new ice maker, new harness has already been installed just need to install ice maker ; ordrng 1 W10882923 (icemaker), used 1 W10882923 (ICE MAKER ASSY) from stock, schdld next appmnt for 2/28 WED
We serviced a
MDB8959SFZ4 MAYTAG
Model DISHWASHER
Near Willowick, OH 44095
Dan H
Job Details: 02/23/2018
Customer complaint that unit is not draining, found rubber hose added to dishwashers drain hose, rubber hose was pinched between dishwasher tub and cabinet, removed kink, dishwasher drained, unit is operating as designed, advised customer to have plumber correct added piece of rubber hose; Job Cmpltd
We serviced a
NED4655EW1 AMANA
Model DRYER
Near Willowick, OH 44095
Dan H
Job Details: 02/22/2018
Customer complaint that dryer gets too hot, started dryer on high heat, dryer temperature at 160 degrees, started low heat dryer temperature at 124 degrees, heat selections are working, lint trap is clear, good airflow outside, unable to duplicate the problem, unit is operating as designed, Job Cmpltd
We serviced a
WFG515S0ES WHIRLPOOL
Model RANGE
Near Cleveland, OH 44109
Corina B
Job Details: 02/22/2018
CC that the unit doesn't hold temp. Heated oven to 350* for 30min. Temp is 350*. Could not duplicate the problem. Optest ok. ; Job Cmpltd
We serviced a
MHW5500FW0 MAYTAG
Model WASHER
Near Chardon, OH 44024
Corina B
Job Details: 02/22/2018
CC that the unit is not unlocking. Lid latch would unlock then lock. Will need a new lid lock and a main control. Called SM to order parts. ; ordrng 1 W11201285 (MAIN CONTROL) and 1 WPW10443885 (latch), schdld next appmnt for 3/1 THU
We serviced a
KFIV29PCMS01 WHIRLPOOL
Model REFRIGERATOR
Near Chagrin Falls, OH 44023
Corina B
Job Details: 02/22/2018
CC that the unit is making a loud buzzing sound. Found the evap fan bearings are going. Steamed out the fz evap. Will need a evap fan. Called SM to order part. ; ordrng 1 WPW10514110 (motor-evap), schdld next appmnt for 2/28 WED
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44109
Corina B
Job Details: 02/22/2018
CC that the unit is not working. Found the hot and cold water lines were reversed and the drain hose was 12" off the ground. Changed the hoses and then raised the drain hose. The lid switch will not latch from the ts. Ran a normal load, would sense the would not advance. Will need a new control. Called SM to order part ; ordrng 1 W11116590 (MAIN CONTROL), used 1 W10838613 (LATCH) from stock, schdld next appmnt for 2/28 WED
We serviced a
KSGB900ESS0 KITCHENAID
Model RANGE
Near Rocky River, OH 44116
Corina B
Job Details: 02/22/2018
CC that the unit has a fault code f8e0. F8e0 Cooling Fan Speed Too Low. Checked the motor on the control p5-1 and p6-3, no good. Will need a new blower fan. Called SM to order part. Cust can install part. ; ordrng 1 W11107275 (COOLING FAN 10360)
We serviced a
KDTM404EBL1 KITCHENAID
Model DISHWASHER
Near Cleveland, OH 44111
Corina B
Job Details: 02/22/2018
Replaced the rails. Ran calibration. Optest ng. The unit is still leaking from the LT hand side. Will need a new spray arms. Called SM to order part. ; ordrng 1 W10860176 (arm-spray), schdld next appmnt for 2/27 TUE
We serviced a
WRX735SDBM03 WHIRLPOOL
Model REFRIGERATOR
Near Garfield Heights, OH 44105
Corey L.
Job Details: 02/22/2018
Customer complaint unit is leaking, confirmed unit is leaking from back of filter head, replaced filter head reservoir, op test good; Job Cmpltd
We serviced a
FFGF3047LSH FRIGIDAIRE
Model RANGE
Near Seven Hills, OH 44131
Corey L.
Job Details: 02/22/2018
Customer complaint unit back left burner doe not light, confirmed no spark from igniter, switched igniters back left with front left, igniter and wires are good ordering spark module; ordrng 1 808608802 (four pole spark ig), schdld next appmnt for 2/27 TUE
We serviced a
WDF560SAFM2 WHIRLPOOL
Model DISHWASHER
Near Parma Heights, OH 44130
Corey L.
Job Details: 02/22/2018
Customer complaint unit is leaking, confirmed unit has two 1 inch slits on the top front of the left wall, does not appear to have been mishandled, see attached pics, ordering tub assembly, 3 count job; ordrng 1 WPW10681507 (tub-dishwr), schdld next appmnt for 2/27 TUE
We serviced a
WRF560SEYW02 WHIRLPOOL
Model REFRIGERATOR
Near Middleburg Heights, OH 44130
Corey L.
Job Details: 02/22/2018
Customer complaint unit is making noise when dispensing water, confirmed pulsating water randomly when dispenser, customer said they’ve recently replaced the water filter, advised customer to try a new filter sometimes charcoal filters get clogged, also complete appliance was out twice replaced the water inlet valve and said the filter was clogged; Job Cmpltd
We serviced a
WRF560SEYW02 WHIRLPOOL
Model REFRIGERATOR
Near Middleburg Heights, OH 44130
Corey L.
Job Details: 02/22/2018
Customer complaint unit is making noise when dispensing water, confirmed pulsating water randomly when dispenser, customer said they’ve recently replaced the water filter, advised customer to try a new filter sometimes charcoal filters get clogged, also complete appliance was out twice replaced the water inlet valve and said the filter was clogged; Job Cmpltd
We serviced a
WRS325FDAW02 WHIRLPOOL
Model REFRIGERATOR
Near Parma Heights, OH 44130
Corey L.
Job Details: 02/22/2018
Customer complaint unit is leaking water from ice maker, confirmed water running past water inlet valve ordering water inlet valve assembly ; ordrng 1 WPW10179146 (valve-inlt
We serviced a
WRS325FDAM04 WHIRLPOOL
Model REFRIGERATOR
Near Olmsted Township, OH 44138
Macaulay G.
Job Details: 02/22/2018
Damper for freezer control was set to keep freezer temperature lower. Adjusted damper control back to allow more air into refrigerator compartment. ; Job Cmpltd
We serviced a
RED4516FW0 ROPER
Model DRYER
Near Elyria, OH 44035
Macaulay G.
Job Details: 02/22/2018
Dryer was not heating. Found 120 between L1 and neutral, and L2 and neutral, but nothing between L1 and L2. Customer reset breaker and dryer tested ok afterwards.; Job Cmpltd
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Elyria, OH 44035
Macaulay G.
Job Details: 02/22/2018
Customer said that washer had not finished cycle after they had stopped it to allow floor drain to finish drain before starting again. Explained to customer that the washer automatically cancels cycle after an extended period of time being paused. Calibrated washer and all tested ok.; Job Cmpltd
We serviced a
RED4516FW0 ROPER
Model DRYER
Near Lorain, OH 44052
Macaulay G.
Job Details: 02/22/2018
Found no issues with heating on dryer. Advised to to clean vent regularly. All tested ok. Customer is doing maintenance regularly as supposed to.; Job Cmpltd
We serviced a
WDF520PADM7 WHIRLPOOL
Model DISHWASHER
Near Lorain, OH 44053
Macaulay G.
Job Details: 02/22/2018
Found door seal had a fold in the corner that caused seal to leak. Replaced door seal. Could not test because water was off to the house.; Job Cmpltd
We serviced a
GFE29HSDHSS GE
Model REFRIGERATOR
Near Lorain, OH 44053
Macaulay G.
Job Details: 02/22/2018
Fresh food evaporator fan not turning on. Not receiving 12 vdc. Put into test mode. Recent errors show that fan was not sending back signal voltage. Fan ran ok in test mode but made a lot of noise. Office to order fresh food evaporator fan and main control board.; ordrng 1 WR49X25197 (FF EVAP FAN) and 1 WR55X28074 (MAIN BOARD), schdld next appmnt for 2/28 WED
We serviced a
JENN-AIR DISHWASHER/B-IN
Model JDB1100AWW
Near Westlake, OH 44145
Brian B
Job Details: 02/22/2018
Machine making grinding noise when running.Found broken wash impeller. Also, upper rack rusting out( not covered by warr co and rack is NLA ).. will replace wash impeller as customer wants to repair. Office to order part.; ordrng 1 WP99002659 (WASH IMPELLER), schdld next appmnt for 2/28 WED !,
We serviced a
MAYTAG WASHER
Model MAV8551AWW
Near Avon Lake, OH 44012
Brian B
Job Details: 02/22/2018
Found water valve does not shut off, sticks open. Will need new valve. Office to order part.; ordrng 1 WP22004333 (WATER VALVE), schdld next appmnt for 2/27 TUE !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Avon Lake, OH 44012
Brian B
Job Details: 02/22/2018
CC that freezer door is misaligned and does not close all the time. Checked side rails, rails check ok. Adjusted up/down adjustment on freezer door so gap is even. Door is now self correcting when pulled on one side of handle.; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Westlake, OH 44145
Brian B
Job Details: 02/22/2018
CC that clothes are not coming clean. Ran diag, no codes. Ran calibration and auto test. Completed successfully. Checked hot and cold hookup, correct. All functions working correctly. Advised customer on cycles and operation and advise calling cons assist if still unhappy with machine.. ; Job Cmpltd,
We serviced a
FRIGIDAIRE WASHER
Model FAFW3511KR0
Near Geneva Township, OH 44041
Arthur V
Job Details: 02/22/2018
Found cold water side of water valve plugged. Needs water valve. ; ordrng 1 134371220 (valve,dispenser), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 2/28 WED !,
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Mayfield Heights, OH 44124
Robert A.
Job Details: 02/22/2018
Centered valve, recovered refrigerant, replaced comp and drier, pulled 28”vac w/pump, watched, no change, charged 4.65oz r134a, started unit, op test ok; used 1 W10895713 (8.5/8COUPLER), 1 W10895750 (7.5/5COUPLER), and 1 W10896676 (6/4COUPLER) from stock, Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Westlake, OH 44145
Brian B
Job Details: 02/22/2018
CC that clothes are not coming clean. Ran diag, no codes. Ran calibration and auto test. Completed successfully. Checked hot and cold hookup, correct. All functions working correctly. Advised customer on cycles and operation and advise calling cons assist if still unhappy with machine.. ; Job Cmpltd,
We serviced a
GE WINE COOLER
Model ZDW24ARBB
Near Rocky River, OH 44116
Brian B
Job Details: 02/22/2018
Found compressor not running. Tstat open. Jumped tstat, compressor started. Even frost pattern on evap. Will need new tstat. Will give est. part is NLA. Paid sc.; Job Cmpltd
We serviced a
GE DRYER
Model DHDVH52EF0WW
Near North Kingsville, OH 44004
Arthur V
Job Details: 02/22/2018
Found front bearing assembly worn thru needs replaced est= 89.95 sc. 86.36 pparts. 115.00 labor Total est = 310.97. Cust to call back if repair is wanted. Part needed is we49x21874. Cust now wants repaired. ; ordrng 1 WE49X21874 (dryer rebuild kit), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,, schdld next appmnt for 3/1 THU !,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHT2131QF0
Near Ravenna, OH 44266
Robert A.
Job Details: 02/22/2018
Ff42, frz31, fans running, comp noisey, verry hot, pulling .25 amp, liwnon refrigerant, needs evap, comp and drierCust has a plastic waterline attached to refrigerator (see pic), explained the flooding hazard associated with this type of waterline and advised cust to replace with a copper waterline to prevent flooding.; ordrng 1 240550945 (COMP) and 1 241941005 (STARTER) and 1 242047603 (DRIER) and 1 5303918274 (EVAP), schdld next appmnt for 2/27 TUE ! [***],
We serviced a
MVWB835DW0 MAYTAG
Model WASHER
Near Cleveland, OH 44102
Corina B
Job Details: 02/22/2018
CC that the unit is making a loud noise. Ran a normal load and a drain and spin. F7e5 Shifter Failure, ran an auto test and when going into a spin the basket would not spin. Will need a gearcase, clutch, rotor and stator per SM. Called SM to order parts. ; ordrng 1 W10754158 (stator) and 1 W10754161 (rotor) and 1 W10754448 (clutch) and 1 W10811956 (gearcase), schdld next appmnt for 2/27 TUE
We serviced a
KSC23C8EYW02 KITCHENAID
Model REFRIGERATOR
Near Cleveland, OH 44121
Dan H
Job Details: 02/22/2018
Customer complaint of frost build up on fresh food section evaporator cover, fresh food section temperature at 50 degrees, freezer section temperature at 14 degrees, found fresh food section evaporator frozen solid again, called whirlpool techline spoke to Bruce, suggested to de ice evaporator and run test 4 to make sure 3 way valve is working, advised techline that this was done back in October to verify valve operation, valve operation was good, techline suggest to make sure evaporator cover is not pushing against fresh food section evaporator, if all that checks good techline says to replace fresh food section evaporator fan and thermistor again, unable to defrost fresh food section evaporator due to steamer breaking, fresh food section evaporator cover is cracked from ice, ordering evaporator cover, fresh food section evaporator fan and fresh food section evaporator thermistor, file number 7720357939; ordrng 1 WPW10453428 (fan-scroll),
We serviced a
WFG525S0HS0 WHIRLPOOL
Model RANGE
Near South Euclid, OH 44121
Dan H
Job Details: 02/22/2018
Customer complaint that oven is not lighting, confirmed, found ignitor wire installed to ground on dsi board, move wire to bake ignitor connection on dsi board, oven burner lit, op test good, ; Job Cmpltd
We serviced a
NTW4516FW1 AMANA
Model WASHER
Near Cleveland, OH 44111
Corina B
Job Details: 02/22/2018
CC that the unit is not finishing cycles. Ran diag no codes ran a calibration. Cust is using detergent is not HE detergent. Advised cust to get HE detergent and 1-2 tablespoons of detergent. Optest ok. ; Job Cmpltd
We serviced a
MHW3505FW0 WHIRLPOOL
Model WASHER
Near Painesville Township, OH 44077
Corina B
Job Details: 02/22/2018
Replaced the control. Brought core back for return. Optest ok; Job Cmpltd
We serviced a
WOC95EC0AS WHIRLPOOL
Model MICROWAVE
Near Brecksville, OH 44141
Corey L.
Job Details: 02/22/2018
Replaced microwave control, op test good; Job Cmpltd
We serviced a
WMH31017FB0 WHIRLPOOL
Model MICRO OVEN
Near Lorain, OH 44053
Macaulay G.
Job Details: 02/22/2018
Cam to door switch is staying open when door is open. Replaced interlock assembly.; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd
We serviced a
WRF989SDAM03 WHIRLPOOL
Model REFRIGERATOR
Near Brook Park, OH 44142
Macaulay G.
Job Details: 02/22/2018
Replaced ice maker. Filled and circulated ok. ; Job Cmpltd
We serviced a
LER7646EQ2 WHIRLPOOL
Model DRYER
Near Berea, OH 44017
Macaulay G.
Job Details: 02/22/2018
Part were not sent to customers home. Will need to reorder parts and call to reschedule.; ordrng 1 279827 (motor!dryer) and 1 341241 (belt,drive) and 1 349241T (support,roller)
We serviced a
MAYTAG DRYER
Model MEDX500XW0
Near Jefferson, OH 44047
Brian B
Job Details: 02/22/2018
Customer states unit runs approximately 10 min the shuts down and wont restart for about another 10 min After unit shut down getting a f3e6 error. Moisture sensor open. Did test per techsheet moisture sensor good. Needs main control est = 89.95 sc. 115.00 labor. 235.32 parts. Total est =469.99. Part needed is 1 WPW10317638. Cust does not want repaired. ; Job Cmpltd,
We serviced a
GE DISHWASHER
Model GDF520PGD0BB
Near Ravenna, OH 44266
Robert A.
Job Details: 02/22/2018
Ran unit excess soap in unit, cleared soap, no leak, heat shield broken off lower spray arm, front bottom inner door seal torn; ordrng 1 WD08X21894 (INNER DOOR BOTTOM SEAL435) and 1 WD35X10393 (LOWER SPRAY ARM44.06), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 2/27 TUE ! [**],
We serviced a
MAYTAG DRYER
Model MED5500FW0
Near Rocky River, OH 44116
Brian B
Job Details: 02/22/2018
, CC that machine is ticking. Found vent flapper is ticking against hood. Pulled dryer out and ran test cycle. All sounds normal. Advised customer. ; Job Cmpltd,