We serviced a
WHIRLPOOL DRYER
Model WED9550WL1
Near Rocky River, OH 44116
Brian B
Job Details: 08/29/2017
Dryer making loud squeling noise. Worn idler pulley. Will give est. replaced from t/s. Optest ok.; used 1 279640 (PULLEY-IDLER) from stock, , Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW7040DW1
Near MIDDLEBRG HTS, OH 44130
Tim G.
Job Details: 08/29/2017
Complaint that the unit doesnt shut down and that it just resets the timer. Checked the unit for stored errors and found a F0E3 out of balance load error. Tested the unit in a normal wash after clearing error. Found when filling a low pressure due to shutoffs not opened all the way. Opened valves abd found a better fill pressure. Advised the customer that like loads have to be done that if the unit sences an out pf balance load it will try to rebalance and add more time to the cycle. Ran a recal cycle abd test cycle and noth completed without error. ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW02
Near Parma, OH 44129
Tim G.
Job Details: 08/29/2017
omplaint that the unit is not producing ice. Found units ice maker in the off position when arrived. Placed into the on position and found unit to cycle and frop full cubes. Unit filled back up and the harvest stopped as it should. Cust has a plastic waterline attached to refrigerator (see pic), explained the flooding hazard associated with this type of waterline and advised cust to replace with a copper waterline to prevent flooding. Customer has a saddle valve connected to the supply line (see pic), advised cust the flooding hazard associated with this type of valve, recommended cust have the valve replaced with an inline valve. Customer to allow 12-24 hrs for next harvest.; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KUDS25SHBL1
Near Brecksville, OH 44141
Tim G.
Job Details: 08/29/2017
Complaint that the unit is leaking when running. Tested the unit in a normal wash cycle and found the unit to leak from the water valve outlet and then when the motor started up the unit leaked from the motor asm. Unit needs a new inlet valve and hose and the motor sump asm.; ordrng 1 W10428168 (pump&motor) and 1 W10844024 (valve-inlt) and 1 WP9742727 (hose-fill), schdld next appmnt for 9/6 WED
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Beachwood, OH 44122
Dan H
Job Details: 08/29/2017
Customer complaint that unit is not starting, confirmed, ran diagnostics found f2e1( stuck key), f5e1(lid switch fault), f9e1(long drain), and f0e2(oversuds) error codes, found lid switch solenoid open, unit drains, button is working, unit needs new lid lock, installed new lid lock, op test good ; used 1 W10838613 (LATCH )
We serviced a
KITCHENAID MICRO/OVENCOMBO
Model KEMS379BBL01
Near Solon, OH 44139
Robert A.
Job Details: 08/29/2017
Installed control, manager and panel, tested unit, op test ok; Job Cmpltd,
We serviced a
MEW7630DS WHIRLPOOL
Model WALL OVEN
Near Cleveland, OH 44106
Jeff M
Job Details: 08/29/2017
The units upper oven is not heating i took the ui off tested the relay it is sending power. The heating elements are intact the unit needs a tod thermostat. This is a two man job there is a built-in ledge directly in front of the oven the oven car will not fit.; ordrng 1 WP4449751 (TOD THERMO),
We serviced a
GFE28HMHDES GE
Model REFRIGERATOR
Near Sheffield Lake, OH 44054
Paul H.
Job Details: 08/29/2017
Replaced RC fan and installed software update, op test ok.; Job Cmpltd
We serviced a
KITCHENAID MICRO/OVENCOMBO
Model KEMS379BBL01
Near Solon, OH 44139
Robert A.
Job Details: 08/29/2017
Installed control, manager and panel, tested unit, op test ok; Job Cmpltd,
We serviced a
GFE28HSHESS GE
Model REFRIGERATOR
Near Lorain, OH 44053
Paul H.
Job Details: 08/29/2017
, Replaced RC fan and installed software update, op test ok.; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF993FIFM00
Near Solon, OH 44139
Robert A.
Job Details: 08/29/2017
Started test 40, centered valve, recovered refrigerant, installed comp kit and drier, pulled 28"vac w/pump, watched, no change, charged 4.75oz r134a on high side, ran test 40, good, op test ok; used 1 W10880097 (COUPLER), 1 W10890075 (COUPLER), 1 W10890131 (COUPLER), 1 W10891058 (COUPLER), and 1 WW10890117 (COUPLER) from stock, Job CmplTD
Near MENTOR ON THE, OH 44060
Benjamin B.
Job Details: 08/29/2017
Maytag dryer burning smell MEDC300BWO
Near MENTOR ON THE, OH 44060
Benjamin B.
Job Details: 08/29/2017
We serviced a
WTW7040DW1 WHIRLPOOL
Model WASHER
Near Lorain, OH 44055
Paul H.
Job Details: 08/29/2017
Replaced drain pump and ran test 51, op test ok.; Job Cmpltd
We serviced a
MGDC215EW2 MAYTAG
Model DRYER
Near Lorain, OH 44052
Paul H.
Job Details: 08/29/2017
CC not shutting off, stated when unit is in cool down phase of timed dry it keeps running and doesn't advance, started unit on a couple of cycles, ensured that advancing timer to off shuts unit off, also verified that opening door shuts unit off, set to cool down in timed cycle and observed, timer did advane to off position, console has twenty minutes printed where I set timer to, took about 22, this is acceptable, op test ok; Job Cmpltd,
We serviced a
WRT541SZDM00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44102
Jeff M
Job Details: 08/29/2017
I found the door seals not ceiling I remolded them so they will connect with the cabinet explain to the customer do not open the fridge for 24 hours too let the seals regain the correct position so they seal correctly; Job Cmpltd,
We serviced a
WFG515S0EW1 WHIRLPOOL
Model RANGE
Near Wickliffe, OH 44092
Jeff M
Job Details: 08/29/2017
I inspected each burner. They all appeared to be fine customer is using the two front power burners as summer burners and explain to her that we are burners are simmer burners unit tested good; Job Cmpltd
We serviced a
KDTM404ESS1 KITCHENAID
Model DISHWASHER
Near Willowick, OH 44095
Jeff M
Job Details: 08/29/2017
Installed new part unit op tested good ;
We serviced a
WRT541SZDM00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44102
Jeff M
Job Details: 08/29/2017
The freezer section is completely frosted over see the picture I found the seal completely smashed. Needs a new door seal comes with the door. And there is a service pointer to remove the frost service kit comes with RTV silicone new fan blades an extra gasket and seal for the BACK air tower; ordrng 1 LW10648583 (dor-fip) and 1 W10916494 (FROST KIT),
We serviced a
WRT541SZDM00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44102
Jeff M
Job Details: 08/29/2017
The freezer section is completely frosted over see the picture I found the seal completely smashed. Needs a new door seal comes with the door. And there is a service pointer to remove the frost service kit comes with RTV silicone new fan blades an extra gasket and seal for the BACK air tower; ordrng 1 LW10648583 (dor-fip) and 1 W10916494 (FROST KIT),
We serviced a
WFW7590FW0 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44102
Jeff M
Job Details: 08/29/2017
User interface is completely dead unable to determine if it's the main control or ui the unit is getting 120 vac the unit needs new controls ; ordrng 1 W10784612 (UI) and 1 W10916246 (CONTROL)
We serviced a
WMH31017FS0 WHIRLPOOL
Model MICROWAVE
Near North Royalton, OH 44133
Chad P.
Job Details: 08/29/2017
Found interlock fell apart and spring crossed the leads to the switches. Fuse open. Installed breaker control did not power up. Has 120 to control. Needs interlocks, fuse and control. ; ordrng 1 W10138793 (fuse) and 1 W10450407 (harns-wire) and 1 W10892389 (CONTROL), schdld next appmnt for 9/6 WED 1-4, saved tckt [SdLink
We serviced a
KUDS30IXBT8 KITCHENAID
Model DISHWASHER
Near Strongsville, OH 44149
Chad P.
Job Details: 08/29/2017
Installed seal. Op test ok. ; Job Cmpltd,
We serviced a
WRF535SMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Russell Center, OH 44072
Corina B
Job Details: 08/29/2017
Called husband and rescheduled app. ; schdld next appmnt for 9/8 FRI
We serviced a
KTRC22KVSS00 KITCHENAID
Model REFRIGERATOR
Near Novelty, OH 44072
Corina B
Job Details: 08/29/2017
CC that there is ice at the bottom of the fz and drips in the ff. Whem i arrived unit was turned off. Removed evap cover to check that the drain hole was clear and that the water is going into the drain pan. There was a wire on the heater put the wire inside the drain hole. Advised cust if this happens again to keep unit plugged in to see the problem. Optest ok
We serviced a
JFC2089HTB JENN-AIR
Model REFRIGERATOR
Near Cleveland, OH 44124
Dan H
Job Details: 08/29/2017
, Customer complaint that unit is dripping from water dispenser, all connections are tight, customer had leaking piercing valve replaced, unit needs new water valve, customer does not want repair at this time; ordrng 1 WP67006531 (VALVE)
We serviced a
KOCE500EBS04 KITCHENAID
Model MICROWAVE
Near Pepper Pike, OH 44124
Dan H
Job Details: 08/29/2017
Customer complaint that microwave door is uneven with user interface, found door not seated all the way on door hinge, corrected, op test good ; Job Cmpltd
Near Mentor, OH 44060
Benjamin B.
Job Details: 08/29/2017
Washer water temperature NTW4516FW1
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS1
Near Lakewood, OH 44107
Brian B
Job Details: 08/29/2017
Replaced panel. Ran test cycle. Optest ok.; Job Cmpltd,
We serviced a
AMANA WASHER
Model NTW4516FW1
Near Lakewood, OH 44107
Brian B
Job Details: 08/29/2017
Found drain hose not elevated, causing water to syphon out as it fills. Ran diag, fault code for long fill and shifter fault. Cleared codes. Elevated drain hose. Ran manual diag and checked shifter. Checks ok. Ran calibration and auto test. ; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFW0
Near Independence, OH 44131
Tim G.
Job Details: 08/29/2017
Complaint that the uint is very loud when draining. Tested unit and found the drain pump abnormally loud whe running. Checked the drain pump and catch and found empty. Reassembled the unit and tested again, op test good for about 10 seconds and the pump became loud again. Unit needs drain pump.; ordrng 1 WPW10425238 (pump-water), schdld next appmnt for 9/6 WED !,
We serviced a
WHIRLPOOL WASHER
Model WTW7300DW1
Near Maple Heights, OH 44137
Tim G.
Job Details: 08/29/2017
Complaint that the unit would not work after the last repair. Checked unit for errors and found a F3E2 inlet water fault and F5E4 lid not opened between cycles. Checked the water hook ups and found hooked up correctly. Tested the unit in a mixed cycle and found unit to fill and begin to wash. Canceled the cycle and checked the errors again and found the inlet water temp error. Unit needs valve asm due to open thermistor. ; ordrng 1 W10887782 (INLET ASM), schdld next appmnt for 9/6 WED !,
We serviced a
KITCHENAID WALL OVEN
Model KEBS207BSS01
Near Bainbridge Township, OH 44023
Tim G.
Job Details: 08/29/2017
Complaint that the customer cut himself while cleaning the unit between door and the unit on the outer door panel edge. Tech inspected the panel and found very sharp on both doors. Tech has never heard of any type of this complaint. Ordering both outer door panels. Tech also supplied the consumer line to the customer as well. ; ordrng 1 W10582010 (glass-door. LOWER) and 1 W10582018 (glass-door), schdld next appmnt for 9/6 WED !,
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE254ESS1
Near Aurora, OH 44202
Tim G.
Job Details: 08/29/2017
Complaint that the unit is not draining. Checked unit and didnt find any standing water and the drain working. Tested a normal wash and canceled the cycle to check a full drain while inspecting the drain hose finding it properly installed with a loop. Checked the errors and found a 8-1 slow drain, 6-4 open float, and 5-1 door stuck open error. Checked the float and found ok. Checked and found a lot of debris in the filter housing. Allowed the unit to complete a service cycle and found to complete without error. Advised the customer to use a cleaner to eliminate the odor and to clean filters. Unit did have some type of obstruction at some point but unit found to be working ok. ; Job Cmpltd,
We serviced a
WRF555SDFZ01 WHIRLPOOL
Model REFRIGERATOR
Near Mentor, OH 44060
Jeff M
Job Details: 08/29/2017
The unit doors side the touches the switch is sucked in to see the picture needs a new door. Im not able to raise or lower the door the amount that it sucked in is too much. I explain to the customer very specifically to inspect the door; ordrng 1 W10855083 (DOOR)
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Ravenna, OH 44266
Tim G.
Job Details: 08/29/2017
Complaint that the unit doesnt wash the clothing. Checked unit for errors and found nothing stored. Tested unit in manual test mode and found all functions working properly. Tech advised the customer that per what they are washing and finding the right cycle that works best can sometimes take some trial and error. Tech also advised the customer that by changing any part would not correct the issue they are experiencing. Customer expressed that they are not happy with the unit and wish someone would have told them more about the unit before they bought it. Tech supplied the customer with the consumer line number and explained the whole trial and error proscess with the different cycles. ; Job Cmpltd,
We serviced a
WFG520S0FS0 WHIRLPOOL
Model RANGE
Near Lorain, OH 44052
Paul H.
Job Details: 08/29/2017
All burners are lighting including bake and broil, op test ok, only issue is a broken knob for right rear surface burner, ordering, customer to install, no return visit neccessary; ordrng 1 W11122880 (KNOB)
We serviced a
WCG97US6DS00 WHIRLPOOL
Model COOK TOP
Near Strongsville, OH 44149
Chad P.
Job Details: 08/29/2017
, Found pitting in cooktop and fr burner cap. Pain on one knob pealing off. Also, front fight burner failing to ignite. Attempted to adjust. Op test no good spark arching down. No debris. Outlet checks good. Needs cooktop, fr burner, cap and knob replaced. Cust has very limited time for install appt. they will install parts. No need to return. ; ordrng 1 W10819916 ( BURNER CAP KIT) and 1 W11170799 (COOKTOP) and 1 WP8286815 (BURNER) and 1 WPW10594481 (KNOB)
We serviced a
GE MICRO OVEN
Model PVM9005SJ1SS
Near Bainbridge Township, OH 44023
Robert A.
Job Details: 08/29/2017
Installed t stats, op test ok; Job Cmpltd,
We serviced a
KITCHENAID DBL WALL OVEN
Model KEBS277BSS00
Near Chagrin Falls, OH 44023
Robert A.
Job Details: 08/29/2017
nstalled manager and panel, set bake, checked temp after 25 min, temp good, waited 10 min, temp good, op test ok; Job Cmpltd,
We serviced a
KBFS25ECMS00 KITCHENAID
Model REFRIGERATOR
Near North Royalton, OH 44133
Chad P.
Job Details: 08/29/2017
Found plastic retainer for lower spring broke from inner mullion. Unable to reinstalled spring how ever tech was able to get mullion to close. Seems to be working properly with out spring. Gave est to cust. Office to not order parts unless contacted by cust. ; ordrng 1 WP12722803AP (MULLION),
We serviced a
MDBH979AWS3 WHIRLPOOL
Model DISHWASHER
Near North Royalton, OH 44133
Chad P.
Job Details: 08/29/2017
Found control panels start and cancel keys dead. All other functions okay. Needs control panel replaced. Cust will be thinking on repair
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Lakewood, OH 44107
Brian B
Job Details: 08/29/2017
Replaced start relay. Ran test cycle. Optest ok. Vent is not connected to back of dryer. Advised customer that dryer should be vented outside and this is a fire hazard. ; Job Cmpltd,
We serviced a
AFD2535FES AMANA
Model REFRIGERATOR
Near South Euclid, OH 44121
Dan H
Job Details: 08/29/2017
Customer complaint that unit is not cooling, fresh food section temperature at 75 degrees, freezer section temperature at 75 degrees, evaporator fan is running, no frost pattern on evaporator, condenser fan is running, compressor is running, tapped the system, found in a 20" vacuum, added half charge, frost pattern improved, unit needs new evaporator and compressor, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line, customer does not want repair
We serviced a
MDB4949SDE3 MAYTAG
Model DISHWASHER
Near North Ridgeville, OH 44035
Paul H.
Job Details: 08/29/2017
Replaced dispenser lid, cycled opened and closed a couple of times, ran a test cycle to ensure proper opening, didn't open, checked connection to dispenser, loose, reseated, ran test again, op test ok.; Job Cmpltd
We serviced a
WZF34X16DW00 WHIRLPOOL
Model FREEZER
Near North Royalton, OH 44133
Chad P.
Job Details: 08/29/2017
Found flashing in frain line. Cleared. Also water leaking around evap drain pan do to small ball of ice. Cleared ice. Op test ok. ; Job Cmpltd
We serviced a
JES9860BAW JENN-AIR
Model RANGE
Near Munson Township, OH 44024
Corina B
Job Details: 08/29/2017
Replaced the parts listed. Heated oven to 350* optest ok. ; Job Cmpltd
We serviced a
665.12773K312 KENMORE
Model DISHWASHER
Near Mentor, OH 44060
Dan H
Job Details: 08/29/2017
Customer complaint that unit is not starting, Started normal wash cycle, unit started, unit filled and began wash cycle, cancelled, ran diagnostics test cycle found 8-1(slow drain) and 8-4(drain motor electrical problem) error codes, unit ran test cycle, same errors shown after cycle, found drain pump motor winding open, unit needs new drain pump ; ordrng 1 WPW10531320 (drain pump), , schdld next appmnt for 9/6 WED
Near Thompson Township, OH 44086
Benjamin B.
Job Details: 08/29/2017
Jenn-air range control not responding JES9900BAB
We serviced a
GSH22JGDCCC GE
Model REFRIGERATOR
Near Kirtland, OH 44094
Corina B
Job Details: 08/29/2017
CC that the unit is leaking. Found a piece of food blocking the drain hole. Steamed the drain hole out with the steamer and remove the food. Optest ok. ; Job Cmpltd
We serviced a
WRF767SDEM01 WHIRLPOOL
Model REFRIGERATOR
Near Mentor, OH 44060
Corina B
Job Details: 08/29/2017
Replaced the harness. Optest ok.; Job Cmpltd
We serviced a
WRS331FDDM01 WHIRLPOOL
Model REFRIGERATOR
Near Kirtland, OH 44094
Dan H
Job Details: 08/29/2017
Customer complaint of loud noise, evaporator fan is running, good frost pattern kn evaporator m compressor and condenser fan are running, no electronic air damper on this model, cycled ice maker, ice maker ejected ice and filled, no unusual noises heard, unit is operating as designed
We serviced a
MRT118FFFH01 MAYTAG
Model REFRIGERATOR
Near Kirtland, OH 44094
Corina B
Job Details: 08/29/2017
CC that there is noise, the i/m is missing a part and the doors need to be flipped. Switched the doors around, leveled the unit for the vibration, noise. And the fill tube extention is missing. Called GS to reseach the fill tube extention. Cust and install the part.
We serviced a
KUIC18NNXS2 WHIRLPOOL
Model ICE MAKER
Near Lyndhurst, OH 44124
Corina B
Job Details: 08/29/2017
CC that there was a clean cycle then the was no power after that. Pulled unit out. Checked outlet, correct. Found a broken wire in the plug. Ohmed out the plug to the control open on the hot side. Will need a new plug. Called BB to order part. ; ordrng 1 W10483743 (harness 8325),, schdld next appmnt for 9/6 WED
We serviced a
KFIS29BBBL00 WHIRLPOOL
Model REFRIGERATOR
Near Euclid, OH 44132
Dan H
Job Details: 08/29/2017
Customer complaint that unit is not cooling properly, fresh food section temperature at 50 degrees, freezer section temperature at 25 degrees, found a leak at filter drier connection, recovered refrigerant, installed new filter drier, brought system into a 28" vacuum, watched 15 minutes, no change on gauges, recharged unit with 5.5 oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 WPW10143759 (DRIER) from stock, Job Cmpltd
Near North Kingsville, OH 44004
Benjamin B.
Job Details: 08/29/2017
Whirlpool refrigerator replaced freezer door wrf540cwbm01
Near North Kingsville, OH 44004
Benjamin B.
Job Details: 08/29/2017
Whirlpool refrigerator replaced freezer door wrf540cwbm01
We serviced a
MAYTAG DRYER
Model MDE3000AYW
Near Westlake, OH 44145
Gail V.
Job Details: 08/28/2017
Found worn drum rollers, belt and idler pulley. Will give est. cust paid dep. office to order parts.; ordrng 2 12001541 (bearing & roller asy 3018)s and 1 WP33002535 (BELT 2222) and 1 WP6-3700340 (PULLEY 1652), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 9/6 WED !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Avon Lake, OH 44012
Brian B
Job Details: 08/28/2017
Found new gasket is torn right out of box. Sent pic.. Office to order another gasket. Used steamer to form freezer gasket that was not sealing. Will r/s cust.; ordrng 1 W10571956 (gasket-fip), schdld next appmnt for 9/5 TUE !,
We serviced a
FRIGIDAIRE RANGE ELE
Model FGEF306TMFE
Near Sheffield Lake, OH 44054
Brian B
Job Details: 08/28/2017
CC that ovens are not accurate. Another co has already replaced control board and sensors 2 times. Set both ovens to 400. Stabilized temps was too hot. Entered calibration and set offset to +5. It was set on +25 from previous co.. optest ok.; Job Cmpltd,
We serviced a
KEBS278SSS04 KITCHENAID
Model WALL OVEN
Near Beachwood, OH 44122
Corina B
Job Details: 08/28/2017
CC the bake takes to long to cook, convent set at 300 is really going to 350-360, going from the bake to the convents and the digits dim and then gets bright. Set both ovens to 350*, both heated to 350*. Set to convect both held temp. Ran diag no codes. Advised cust on how to calibrate the oven. Could not dupicate the problem on the UI. Running as designed. Optest ok. ; Job Cmpltd
We serviced a
KENMORE WASHER
Model 1105072011
Near Avon Lake, OH 44012
Robert A.
Job Details: 08/28/2017
Unit is now in 310. Issue is kenmore washer. CC that machine making a strange noise. Checked lower components. Found impeller broken in drain pump. Replaced from t/s. Ran calibration and auto test. Optest ok. Office to bill.; used 1 WPW10276397 (PUMP ASM, DRAIN 11811) from stock, Job Cmpltd,
We serviced a
MVWC400XW0 WHIRLPOOL
Model WASHER
Near Cleveland Heights, OH 44118
Dan H
Job Details: 08/28/2017
Customer complaint that unit isnot draining water out of clothes, ran diagnostics found f7e5(shifter fault), f7e1basket speed fault), and f0e2( over suds) error codes, ran manual test cycle for heavybagitate and high speed spin, shifter is working, ran tachometer test, optical sensor is working, ran drain and spin cycle with 6 wet bath towels, unit spun towels out to barely damp, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent, unit is operating as designed ; Job Cmpltd
We serviced a
MAYTAG WASHER
Model MVWB850YG1
Near North Ridgeville, OH 44039
Brian B
Job Details: 08/28/2017
Found water leaking through shaft and bearings into motor area. Will give est on repair. Replaced main shaft and bearings. Ran co test cycle and spin cycle. Optest ok.; used 1 W10435302 (BEARING) from stock Job Cmpltd,
We serviced a
GDT680SSH7SS GE
Model DISHWASHER
Near Parma, OH 44129
Chad P.
Job Details: 08/28/2017
Wrong diverter again. Called marcone. Will have to research stock. Part number we are ordering should be correct. Office to not order parts. G.s. To please send pics of parts to mike at marcone for parts research. ; ordrng 1 WD18X21678 (DIVERTER),
We serviced a
WDF520PADM7 WHIRLPOOL
Model DISHWASHER
Near MIDDLEBRG HTS, OH 44130
Chad P.
Job Details: 08/28/2017
Found neutral wire in terminal box loose. Tightened. Ran normal wash. Op test ok. ; Job Cmpltd,
We serviced a
KSSS42QDX05 KITCHENAID
Model REFRIGERATOR
Near Elyria, OH 44035
Paul H.
Job Details: 08/28/2017
Replaced valve assembly, ran water through, no dripping, op test ok.;
We serviced a
KSBS25INBL00 KITCHENAID
Model REFRIGERATOR
Near Concord Township, OH 44077
Jeff M
Job Details: 08/28/2017
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WED5000DW2 WHIRLPOOL
Model DRYER
Near Cleveland, OH 44102
Jeff M
Job Details: 08/28/2017
The unit is not working i found that the unit is not getting any power I recommended for them to get an electrician; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Solon, OH 44139
Robert A.
Job Details: 08/28/2017
Complaint of silicone smell in unit from railes being sprayed with silicone, needs railesCust wants unit replaced due to chemical smell; ordrng 2 WPW10120018 (SLIDE)s, schdld next appmnt for 9/5 TUE !,
We serviced a
KITCHENAID REFRIGERATOR
Model KSC23C8EYY02
Near Orange, OH 44122
Robert A.
Job Details: 08/28/2017
Found i/m stuck at 6 oclock position, , needs i/m, replaced, op test ok; used 1 WPW10251076 (ICE MAKER ASSY) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Oakwood Village, OH 44146
Robert A.
Job Details: 08/28/2017
Cust states that ther was just a trickle of water from disp, so unit was moved forward to uncrush line, checked i/m fill tube frozen, cleared, cycled i/m, op test okCust has a plastic waterline attached to refrigerator, explained the flooding hazard associated with this type of waterline and advised cust to replace with a copper waterline to prevent flooding.; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model W8RXEGMWQ03
Near Maple Heights, OH 44137
Robert A.
Job Details: 08/28/2017
rz -9, ff 58, evap fan not running, receiving power, needs fanCust to let us know; ordrng 1 WP2315539 (EVAP FAN 69.64), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, job completd
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW2
Near Valley View, OH 44125
Robert A.
Job Details: 08/28/2017
Unit making a scrapping noise, found an earring in felt bearing, removed, ran unit, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Independence, OH 44131
Robert A.
Job Details: 08/28/2017
Ran diognastics, had cust listen to fans and comp, per svc pntr W10783614, needs comp kit and ff fan; ordrng 1 W10633627 (FAN FF) and 1 W10780378 (COMP KIT) and 1 WPW10389152 (FAN SUPPORT), schdld next appmnt for 9/5 TUE ! [**],
We serviced a
MAYTAG REFRIGERATOR
Model MFT2776DEM00
Near WARRENSVL HTS, OH 44122
Robert A.
Job Details: 08/28/2017
Found ff fan not running, ran diagnostics, fan receiving power, replaced fan, ran test 4, good, op test ok; Job Cmpltd,
We serviced a
KGSS907SSS02 KITCHENAID
Model RANGE
Near Shaker Heights, OH 44120
Corina B
Job Details: 08/28/2017
Replaced parts listed. Brought back core and unused parts. Replaced the spark module from t/s. Heated oven to 350, lite everytime. Optest ok. ; used 1 WPW10331686XXX (XXXSPARK MODULEXXXDONOTRESTO) from stock, Job Cmpltd
We serviced a
WFG320M0BW0 WHIRLPOOL
Model RANGE
Near Cleveland Heights, OH 44106
Corina B
Job Details: 08/28/2017
CC that the gas lines are broken. Found the gas lines are broken on bent on all the burners. Will need new gas lines to the burners and an ignitor. Cust will install the parts. Advised cust that there is no warranty, since we are not installing the part. ; ordrng 1 W11028738 (ORFICE LF 2979) and 1 W11050487 (ORFICE 4039) and 1 W11162117 (ORFICE 4039) and 1 W11167099 (ORFICE 1823) and 1 WPW10515459 (igntr-surf 1724)
We serviced a
PTB1953GRW MAYTAG
Model REFRIGERATOR
Near Cleveland, OH 44104
Dan H
Job Details: 08/28/2017
Customer complaint that unit is not cooling properly, fresh food section temperature at 49 degrees, freezer section temperature at 11 degrees, evaporator fan is running, evaporator has good frost pattern, compressor and condenser fan are running, unit needs new thermostat; ordrng 1 61005790 (TSTAT), schdld next appmnt for 9/6 WED
We serviced a
WRT541SZDM00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44113
Dan H
Job Details: 08/28/2017
Installed new freezer section door, op test good ; Job Cmpltd
We serviced a
WRT541SZDM00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44113
Dan H
Job Details: 08/28/2017
No parts recieved yet, customer to contact when parts arrive; schdld next appmnt for 9/5 TUE
We serviced a
WDT720PADM2 WHIRLPOOL
Model DISHWASHER
Near Cleveland, OH 44113
Dan H
Job Details: 08/28/2017
Installed new door panel, op test good ; Job Cmpltd
We serviced a
WRT541SZDM00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44113
Dan H
Job Details: 08/28/2017
New door has dent in same place(see pic), need to reorder freezer section door; ordrng 1 LW10648583 (DOOR), schdld next appmnt for 9/5 TUE
We serviced a
WRT541SZDM00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44113
Dan H
Job Details: 08/28/2017
No door recieved yet, customer to contact us when door is recieved; schdld next appmnt for 9/5
Near Jefferson, OH 44047
Benjamin B.
Job Details: 08/28/2017
Whirlpool dishwasher leaking out front
We serviced a
RTW4516FW0 ROPER
Model WASHER
Near Berea, OH 44017
Chad P.
Job Details: 08/28/2017
Found drain line kinked. Corrected. Op test ok. ; Job Cmpltd,
We serviced a
MQF1656TEW02 MAYTAG
Model FREEZER
Near North Royalton, OH 44133
Chad P.
Job Details: 08/28/2017
Installed timer. Op test ok. ; Job Cmpltd
We serviced a
WRF993FIFM00 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44136
Chad P.
Job Details: 08/28/2017
Found fz door seal not sealing on lower rh side. Unable to get it to conform and seal. Needs gasket replaced. Also, ff i.m. Will not cycle. Has power. Needs i.m. Replaced. ; ordrng 1 W10884297 (SEAL, FZ) and 1 W10898228 (ICEMAKER)
We serviced a
MDB7609AWB2 MAYTAG
Model DISHWASHER
Near Strongsville, OH 44136
Chad P.
Job Details: 08/28/2017
Found control panel shorted on ribbon cable. Needs control panel replaced. ; ordrng 1 W10811155 (PANEL, BLK),
We serviced a
MFD2561HEB MAYTAG
Model REFRIGERATOR
Near Avon, OH 44011
Jeff M
Job Details: 08/28/2017
The unit is not making ice but the icemaker did cycle automatically for me but I never heard ice drop unit needs new icemaker; ordrng 1 D7824706Q (ice maker)
We serviced a
WDF770SAFZ WHIRLPOOL
Model DISHWASHER
Near Westlake, OH 44145
Jeff M
Job Details: 08/28/2017
The unit was not draining i found out that they installed a new garbage disposal. The dain plug was never knocked out. Unit op tested good after i removed the plug ; Job Cmpltd,
We serviced a
ATB2232MRB00 AMANA
Model REFRIGERATOR
Near Lorain, OH 44053
Paul H.
Job Details: 08/28/2017
, Cleared drain, checked part breakdown, drain has no duckbill or p-trap, called techline, spoke with Gage, checking on availability of a duckbill for the unit, can't find a duckbill, SR# 7719925004, transferred to a Master Tech, TJ, install heat probe, gave part number; ordrng 1 819043 (heat-probe)
We serviced a
GTW460ASJ5WW GE
Model WASHER
Near Lorain, OH 44052
Paul H.
Job Details: 08/28/2017
Replaced latch and strike, started a cycle and observed, op test ok.; Job Cmpltd
We serviced a
WED7990FW0 WHIRLPOOL
Model DRYER
Near Cleveland Heights, OH 44106
Corina B
Job Details: 08/28/2017
CC that the unit takes up to 3 hrs. Ran diag no codes. Read manual The dryer is located in a closet. The side is 1" and the back wall is 2.5" for ventaltion. It need to be 1" and 5". Its in a cubby hole with no doors. CLEANING THE COOLING FAN SCREEN, once a month and there is no access to clean the vent every month. Unit is working as designed. Found the vent screen that you can not access is starting to clog with lint, thats by the evapOratir.turned the dryer on is heating. Optest ok. ; Job Cmpltd
We serviced a
KRMF706ESS01 KITCHENAID
Model REFRIGERATOR
Near Mentor, OH 44060
Corina B
Job Details: 08/28/2017
Siliconed the cabinet and the frame of the ff. Optest eo. ; Job Cmpltd
We serviced a
KFIS29PBMS00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44144
Dan H
Job Details: 08/28/2017
Installed new board kit and cleared evaporators, op test good ; Job Cmpltd
We serviced a
VAW3584GW0 CROSLEY
Model WASHER
Near Cleveland, OH 44109
Dan H
Job Details: 08/28/2017
Customer complaint that unit is not spinning water out of clothes, ran diagnostics found f8e1(long/no fill), found drain hose laying on the floor, corrected, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent ; Job Cmpltd
We serviced a
ASI2275FRW00 AMANA
Model REFRIGERATOR
Near Parma, OH 44134
Dan H
Job Details: 08/28/2017
Customer complaint that unit is leaking water, found ice build up on freezer section floor common with evaporator drain tube clog, found a screw lodged in evaporator drain tube, removed, op test good ; Job Cmpltd
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHS2631PF4A
Near Warrensville Heights, OH 44122
Robert A.
Job Details: 08/28/2017
Found segments of display blank, needs ui; ordrng 1 242058232 (UI), schdld next appmnt for 9/5 TUE !,
We serviced a
KITCHENAID WALL OVEN
Model KODC304ESS00
Near Novelty, OH 44072
Robert A.
Job Details: 08/28/2017
, Found no display, doors locked, found t fuse open, jumped out, lower oven heating, top oven not, t stat open, screws missing from bottom trim; ordrng 1 W11025102 (T FUSE) and 1 W11165152 (T STAT) and 2 WP8281236 (SCREW)s, schdld next appmnt for 9/5 TUE ! [**],