Service History 659 | Freds Appliance

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Avon Lake, OH 44012

Gabriel P

Job Details: 08/30/2021

"Replace door,opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS04

Near Chagrin Falls, OH 44022

Jason N

Job Details: 08/30/2021

"Cc unit condensation dripping from ice makerCustomer showed popCustomer stated water is dripping form ice maker area into shelf tray. Found a few drops of water in ff door tray. Checked ice door gasket, ice chute gasket and ran ice make fascia heater test. Seals look good, heater turned on during test. Set mullion heaters to 100% full on. Could not find a source of condensation, possible ambient temperature causing condensation in unit. Advised customer to monitor."

We serviced a

WHIRLPOOL RANGE

Model WEGA25H0HN0

Near Lyndhurst, OH 44124

Brian M

Job Details: 08/30/2021

Cc unit not baking Found igniter arching off pan in drawer Moved pan started bake no issue Ran test broil no issue OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW0

Near Cleveland, OH 44120

Jason N

Job Details: 08/30/2021

"Cc unit not sensing or cycling properly.Ran diagnostics, found codes f7e1 for basket speed sensor fault and f7e7 for motor unable to reach target rpm. Ran auto test, during spin, lid unlocked as basket still turning, speed sensor bad. Unit needs shift actuator. Replaced using truck stock. Reran auto test, all functions passed. Ran calibration. Op test good.; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Avon Lake, OH 44012

Marie V

Job Details: 08/30/2021

"Cc that the unit is taking too long to dry, sometimes takes 3 times. Ran unit. And took temps , unit is cycling on and off at correct temp. Found vent hose not aligned. Was twisted and it also had Lind inside and saw some feathers . Advice cust to call wizard vent to clear everything out on vent to make sure no bird is inside vent blocking air flow. Op test ok"

We serviced a

WHIRLPOOL RANGE

Model WFE505W0HZ0

Near Warrensville Heights, OH 44128

Corina H

Job Details: 08/30/2021

"CC that the front burners get too hot. Turned the burners on low, medium and high cycling on an off properly. Put a pan of water on the burner. Advised cust the burner cycles on and off. Working as designed. Opt test ok"

We serviced a

WHIRLPOOL DRYER

Model MGD7230HW0

Near Parma, OH 44134

Manny

Job Details: 08/30/2021

"Cc unit making a high pitch squeak, found roller with deterioration on metal shaft, replaced roller ran op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ05

Near Cleveland Heights, OH 44118

Jason N

Job Details: 08/30/2021

"Cc unit dispense slow and filters not lasting longCustomer stated unit dispense is slow and pulsing. The filter replacement light illuminates after only a month. Tested water dispense, confirmed low pressure and pulsing. Checked water pressure into unit from source connection in rear. Good water pressure in. Unit needs filter head. ; ordrng 1 W11346622 (Filter head/reservoir)"

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD608ESS01

Near Gates Mills, OH 44040

Jason N

Job Details: 08/30/2021

"Could not install upper grille. Grille has small dents on right side, will have to reorder. No stock at Marcone, office to contact customer to schedule next service date.; ordrng 1 W11028271 (Grille upper)"

We serviced a

MAYTAG DISHWASHER

Model MDB7959SHZ1

Near Avon Lake, OH 44012

Marie V

Job Details: 08/30/2021

"Cc that the unit is leaving water by the end of the cycle. Press drain, it drained some water. Took hose off and inspected nothing in it. Check drain pump was clear. Replace drain pump and tested unit, pass. Op test ok"

We serviced a

KITCHENAID WALL OVEN

Model KOCE500ESS11

Near Avon Lake, OH 44012

Gabriel P

Job Details: 08/30/2021

"Remove unit to replace latch and hinge ,opt test ok"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFSC2324VF0

Near Cleveland, OH 44110

Joe O

Job Details: 08/30/2021

Installed damper. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF505ESS01

Near Lyndhurst, OH 44124

Joe O

Job Details: 08/30/2021

"Found board ordered is not the correct board. Took board to return. Needs main board.; ordrng 1 W11172798 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KFCS22EVMS2

Near Painesville, OH 44077

Joe O

Job Details: 08/30/2021

"Arrived, could not remove ice bin. Glides would not free up. Needs ice bin glides.Installed ice maker. Cycle. Op test okCustomer does not want to repair glides at this time. Left estimate for parts only.; ordrng 1 WPW10170987 (glide(165.42)) and 1 WPW10170835 (glide(139.60))"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB543CMJV00

Near Ashtabula, OH 44004

Jeff M

Job Details: 08/30/2021

Called tech line whirlpool I updated Tech Line with what we have done and replace the evaporator fan and the dampener assembly we found that the evaporator fan was weak and not supplying adequate airflow.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS00

Near Avon Lake, OH 44012

Marie V

Job Details: 08/30/2021

Cust called Lowes to get dispatch number and to try to get doors converted under warranty because of rust spots on doors. Cc that the unit has a lot of consensation on gasket. Confirmed. Found humidity sensor turned off. Tuners back on and explained cust that the mullion has a heater on it to prevent moisture and that if moisture appears they have to turn on. Op test ok will wait on authorization for doors because they have rust. ; ordrng 1 12977880SQ (Freezer door) and 1 13107887SQ (Door) and 1 13107888SQ (Left door)

We serviced a

WHIRLPOOL STACK W/D

Model WFW94HEXW2

Near Shaker Heights, OH 44120

Brian M

Job Details: 08/30/2021

Cc unit leaking Inspected before removing Found no leak Removed dryer and pulled out washer Drain pan needed Customer agreed to have pan replaced Cleaned out drain pump and boot replaced panRan test cycle again No leak found ; used 1 Home Depot purchase (Drain pan) from stock

We serviced a

WHIRLPOOL MICROWAVE

Model YWMH78019HZ0

Near Orwell, OH 44076

Joe O

Job Details: 08/30/2021

"Installed smart pop board. Tested. Found unit still not functioning. Checked error codes. F1e4(acu pcba failure) f4e9(accupop error). Needs main controlControl shows unavailable. Called whirlpool tech line spoke with chris. No known issues with part(W11127099) Spoke with BL, he stated he is going to do a research request with distributor.; saved tckt"

We serviced a

WHIRLPOOL RANGE

Model WEG750H0HZ0

Near Brooklyn, OH 44144

Manny

Job Details: 08/30/2021

"Cc unit starting on its own after power outage, replaced main board op test ok"

We serviced a

MAYTAG WASHER

Model MAV7600AWW

Near Geneva, OH 44041

Joe O

Job Details: 08/30/2021

Installed belt. Ran test cycle. Op test ok

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Cleveland, OH 44108

Dan

Job Details: 08/27/2021

"Customer complaint that unit is not spinning, ran diagnostics found f2e1(stuck key) and f7e1(basket speed fault) error codes, tachometer test passed, found gear oil all over under unit, unit is not spinning just humming, unit needs new gearcase, customer does not want repair ; ordrng 1 MVWX655DW1 (Gearcase), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Diamond, OH 44412

Brian M

Job Details: 08/27/2021

Customer usage error Advised customer on how to use washer OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Strongsville, OH 44136

David R

Job Details: 08/27/2021

"Unit gaskets are seal, no gaps. Doors are not hitting each other. Opening and closing correctly. Unit is good. Op test ok."

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Deerfield, OH 44411

Brian M

Job Details: 08/27/2021

Installed actuator OP Test Ok

We serviced a

WHIRLPOOL RANGE

Model WFE320M0EB2

Near Ravenna, OH 44266

Brian M

Job Details: 08/27/2021

"Cc unit not working Found red wire burnt at terminal and damaged power cord Used harness to repair wire and replaced power cord OP Test Ok ; used 1 W11416047 (TERM BLOCK KIT - RANGE), and 1 PT400 (4 PRONG RANGE CORD) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF518SAFM0

Near Newburgh Heights, OH 44105

Corina H

Job Details: 08/27/2021

Replaced the ui. Opt test ok

We serviced a

MAYTAG REFRIGERATOR

Model MBF2258FEZ02

Near Ashtabula, OH 44004

Jeff M

Job Details: 08/27/2021

Cust is opening the units freezer door at the left side not in the middle making the door shift too one side. This is normal with this railing setup

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near North Royalton, OH 44133

David R

Job Details: 08/27/2021

"Cv unit making a noise. Ran through diagnostics, ran compressor, condenser fan, ran fans, ran damper. None of the normal noises customer said sounded like what she heard. All normal sounds as of today. Cannot duplicate. Also cut off power cord tag just in case noise coming from that. Unit test good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Broadview Heights, OH 44147

David R

Job Details: 08/27/2021

"Cc her second unit same model that was installed, top buttons UI sometimes not working or not washing going through cycle. Found wires in the power box not fully connected. Unplugged. Got smaller wire nuts and corrected wires together. Ran diagnostics, no error codes. Ran diagnostics all the way through, good. Heater came on. Op test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near Garfield Heights, OH 44125

Corina H

Job Details: 08/27/2021

Replaced the control and ui. Brought core back for return. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 08/27/2021

"Replace valve,also delete code ran calibration and auto test pass opt test ok"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS0

Near Cleveland, OH 44108

Dan

Job Details: 08/27/2021

"Customer complaint that oven is not heating, confirmed, no power to igniter, no power from control, unit needs new control, customer does not want repair at this time ; ordrng 1 WPW10556710 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFC150M0JB0

Near Roaming Shores, OH 44084

Jeff M

Job Details: 08/27/2021

The wiring harness in the rear is fried needs a harness and power cord; ordrng 1 W11551729 (Harness) and 1 TJ5604 (P cord)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Ravenna, OH 44266

Brian M

Job Details: 08/27/2021

Found connections in top not connected Connected wires OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHM03

Near Parma, OH 44134

Corina H

Job Details: 08/27/2021

"Cust showed pop, sent pic. CC that there was a power outage and the unit did not get cold again. Confirmed. Fz 50* ff 59*. Compressor turned on .82 amps. Let run for 15 minutes, checked the evaporator no frost pattern. Will need a new evap, and control. Office to reschedule ; ordrng 1 WP2188823 (Evaporator) and 1 W10843121 (Drier) and 1 W11190849 (Control) and 1 W10507884 (Compressor)"

We serviced a

WHIRLPOOL DISHWASHER

Model MDBH989AWB3

Near Berea, OH 44017

Corina H

Job Details: 08/27/2021

"CC that the unit is not draining. Confirmed. Found the start and the cancel button not working. Will need a new ui. ; ordrng 1 W10811157 (Ui), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC48QVS02

Near Chagrin Falls, OH 44022

Brian M

Job Details: 08/27/2021

Cc units temps not regulating They had service done prior to me arriving from another company Found units temp to be 36 in fridge and 1 in freezer At this time unit is functioning properly Advised to watch

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Orange, OH 44128

Brian M

Job Details: 08/27/2021

Cc mullion heater not connected at bottom Fixed mullion heater OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model KBFN502EPA02

Near Brecksville, OH 44141

David R

Job Details: 08/27/2021

Replaced FZ led and top right led. Good. Op test ok.

We serviced a

JENN-AIR WALL OVEN COMBO

Model JMW2430IM03

Near Brecksville, OH 44141

David R

Job Details: 08/27/2021

Replaced bottom door trim. Customer checked it out. Good. Op test ok.

We serviced a

FRIGIDAIRE FREEZER

Model 25344753110

Near Beachwood, OH 44122

Brian M

Job Details: 08/27/2021

Cc unit not cooling Found no frost pattern on evap Compressor running extremely hot Recommend to replace compressor and evap ; ordrng 1 297414901 (Evap) and 1 5304478809 (compressor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Strongsville, OH 44149

David R

Job Details: 08/27/2021

Cc FZ icemaker is causing ice build up in bin. Bin is completely full of ice. Found icemaker leaking. Replaced with t/s. Tested. Icemaker called for water and no leaks. Customer to monitor over weekend. Op test ok. ; used 1 W10884390 (ICE MAKER ASSY) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Avon, OH 44011

Corina H

Job Details: 08/27/2021

"CC that the dishes are coming out wet. Ran diag No codes. Ran a calibration. Tested the water in the sink, good. Heater turned on. Working as designed. Opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ04

Near Westlake, OH 44145

Corina H

Job Details: 08/27/2021

"Cust showed pop, sent pic. CC that there is a banging noise. Ran the diag for the fans, damper, no water to unit. Compressor. No usually noises. Opt test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF954CIHZ03

Near North Ridgeville, OH 44039

David R

Job Details: 08/27/2021

Cc unit FZ is working fine but FF is not cooling. About 60* in FF and 5 in FZ. Found evap in freezing is icing over and evap is al well. FF evap fan is running slow. No circulation. Icemaker working. Ordering control and evap cover kit.**will have to take all drawers out and removed right door. ** 2 job count *** requesting double labor ***one part out of stock. Office to reschedule ; ordrng 1 W11450890 (Control) and 1 W11395639 (Evap cover kit)

We serviced a

MAYTAG DISHWASHER

Model MDB6701AWB1

Near Bay Village, OH 44140

Corina H

Job Details: 08/27/2021

"CC that the unit sometimes flashes and does not start. Confirmed. Checked the ribbon cable, silver migration. Will need a new ui. Part is nla. ; ordrng 1 6-919822 (Ui)"

We serviced a

WHIRLPOOL DRYER

Model LGR4634DQ0

Near Lakewood, OH 44107

Corina H

Job Details: 08/27/2021

"CC that the unit is not heating. Confirmed. Found the flame sensor wire broke off. Jumped the sensor, started heating. Will need a flame sensor. ; ordrng 1 WP338906 (Sensor), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

MAYTAG DRYER

Model MED7230HW

Near Mayfield Heights, OH 44124

Brian M

Job Details: 08/27/2021

Customer does not have proof of purchase and has to reach out to builders canceled call

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Elyria, OH 44035

David R

Job Details: 08/27/2021

"Replaced wash motor. Tested, ran for 10 mins. Good. Washing and no leaks. Op test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 08/27/2021

"Found two dim lights and ui changing temps by it self also customer said they have an extended warranty advise then to contact store of warranty for authorization do not order parts till authorization is receiving ; ordrng 2 W10695459 (Light)s and 1 W11387386 (Ui), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAM04

Near Cleveland, OH 44108

Dan

Job Details: 08/27/2021

"Customer complaint that unit is not making ice, found ice maker fill tube frozen solid, unit needs new valve; ordrng 1 WPW10179146 (Valve), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DBL WALL OVEN

Model WOD51EC7HW02

Near Mayfield, OH 44143

Joe O

Job Details: 08/27/2021

Installed blower. Ran test bake. Op test ok

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Orwell, OH 44076

Jeff M

Job Details: 08/27/2021

Hub ASSY failed installed the new part op tested good. ; used 1 W10528947 (Hub) from stock

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near North Olmsted, OH 44070

Gabriel P

Job Details: 08/27/2021

"Found pulley install in correctly making bad grinding sounds when agitating replace from t/s the parts listed ran a normal load opt test ok ; used 1 WPW10006384 (BELT), and 1 W10721967 (PULLEY) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Cleveland, OH 44103

Dan

Job Details: 08/27/2021

"Customer complaint that unit is just moaning , plugged unit in, drain pump started, held cancel til it stopped , ran diagnostics found f2e1(stuck key), f3e1(pressure system fault), f0e5(off balance load), and f8e1(long/no fill) error codes, unit is sitting on a pallet, advised customer unit needs to be on a solid level floor, both valves open , good flow through, drain hose is elevated, started normal wash cycle, unit overfilled and went into continuous drain, unit needs new control; ordrng 1 W11170319 (Cntrl)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Shaker Heights, OH 44122

Joe O

Job Details: 08/27/2021

"Cc: leakingCustomer stated when using the dishwasher it leaks under the sink. Customer stated they tried running the sink alone and could not find a leak. Ran test cycle multiple times. Checked drain hose, and water lines under sink. Could not duplicate leaking. Op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF707ESS01

Near Shaker Heights, OH 44122

Joe O

Job Details: 08/27/2021

"Cc: water and ice build up under deli drawerFound water and ice under deli drawer. Found drip pan is warped. Unit not draining properly. Drain is also plugged. Needs drain pan and drain cleared. No parts to be ordered. Office to contact; ordrng 1 W11457241 (Drip pan), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID WALL OVEN

Model KODE500ESS01

Near Westlake, OH 44145

Gabriel P

Job Details: 08/27/2021

"Found fuse open again also found upper blower humming explain customer that if blower slow down or doesnt run during in use or when unit is cooling down it will short again an again so she will need upper blower and fuse ordering ; ordrng 1 W11245567 (Blower) and 1 WPW10545291 (Fuse), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT549SZDW00

Near Orwell, OH 44076

Jeff M

Job Details: 08/27/2021

I tried installing the new seal the groove does not hold the seal any better if not worse I reinstall the old seal needs a door its a very good possibility that the channel that the seal sits and is too wide; ordrng 1 LW10636232 (Door)

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Mentor, OH 44060

Jeff M

Job Details: 08/27/2021

Installed the new part op tested good. Lid

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Lorain, OH 44052

Gabriel P

Job Details: 08/27/2021

"Found bad shifter replace from t/s ,opt test ok ; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW1

Near Lorain, OH 44052

Gabriel P

Job Details: 08/27/2021

Replace agitator opt test ok

We serviced a

KITCHENAID RANGE

Model KSGG700ESS2

Near Amherst, OH 44001

Gabriel P

Job Details: 08/27/2021

"Took unit panel out to replace new in the process of doing that found panel damage but put new panel anyway to see if customer see a difference but she said is still the same so I dont think panel is the problem check if it was level and panel is level in the front but customer ask why is not level from the side explain her it has to be in a flat surface but when I did put in flat surface it was off so the front left leg has to come down so I did and it correct it issue now unit is level all around and also there was another panel there and also was damage so put original one back and customer said it looks little better. Opt test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS5

Near Warrensville Heights, OH 44122

Joe O

Job Details: 08/27/2021

Cc: not workingFound no lights on ui. Will not allow any selections. Found unit is receiving proper power. Needs control and ui.Control shows out of stock. Office to reschedule; ordrng 1 W10803367 (panel-cntl) and 1 W11368631 (Control)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model n/a

Near Cleveland, OH 44105

Joe O

Job Details: 08/27/2021

"Cc: leaking down into ff section, not cooling properlyCannot locate model number on unit. Customer stated if the temp is set to normal it will frost up in freezer and freeze stuff in ff section. Customer has temp set higher then normal. Found unit has good frost pattern. Thermostat not allowing temp adjustments. Needs thermostatFound part number on thermostat.Customer does not want to repair at this time ; ordrng 1 241537103 (control-temperatur), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ00

Near Mentor, OH 44060

Jeff M

Job Details: 08/27/2021

Main controls not supplying power to the start relay needs a new main control board. EST ; ordrng 1 W11196400 (Control) and 1 1w3 (Shipping)

We serviced a

GE DISHWASHER

Model GSD2200G02WW

Near Madison, OH 44057

Jeff M

Job Details: 08/27/2021

Customer has an excess of suds build up inside the dishwasher I recommended for her to run a load empty with milk. That will help neutralize the sides afterwords run another load empty with CLR to break up any calcium. And then to periodically once a month run an empty load with white vinegar everything is testing good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHV08

Near North Royalton, OH 44133

Dan

Job Details: 08/27/2021

"Customer complaint that unit is not making ice and dispensing water slow, found ice maker fill tube frozen solid, unit needs new valve, part is out of stock so not scheduling return appointment ; ordrng 1 WPW10179146 (Valve)"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Madison, OH 44057

Jeff M

Job Details: 08/27/2021

The unit is using the new style actuator and it slipped out of the clutch needs a new actuator ; ordrng 1 W10913953 (Actuator)

We serviced a

MAYTAG RANGE

Model MGR6600FZ2

Near Euclid, OH 44123

Joe O

Job Details: 08/27/2021

Cc: middle burner not ignitingFound ports plugged. Cleared ports on burner. Tested. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAM01

Near Geneva, OH 44041

Jeff M

Job Details: 08/27/2021

The unit is not cooling the compressor is running out of all three tubes of the compressor it is leaked all of the oil out of the machine and Freon needs a new compressor; ordrng 1 WPW10463858 (Compressor) and 1 123 (Shipping)

We serviced a

MAYTAG FREEZER

Model MZF34X16DW00

Near Eastlake, OH 44095

Joe O

Job Details: 08/27/2021

"Cc: not freezingFound evap completely frosted over. Manually entered defrost. Found unit is defrosting. Needs controlCustomer does not want to repair at this time; ordrng 1 W11382529 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE DRYER

Model DBXR463GD1WW

Near Beachwood, OH 44122

Dan

Job Details: 08/27/2021

"Customer complaint that unit is not heating, confirmed, found igniter not glowing, igniter is receiving 120vac , unit needs new igniter; ordrng 1 WE04X25996 (Igniter), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE DISHWASHER

Model GDP695SSM4SS

Near Mentor, OH 44060

Dan

Job Details: 08/27/2021

"Customer complaint that unit is not draining, confirmed, found a build up of grease in drain hose , bent drain hose water pressure and bending hose dislodged grease and all water drain, started normal wash cycle and canceled after unit filled unit drained completely, op test good , advised customer to run dishwasher cleaning cycle to clear hose"

We serviced a

KITCHENAID DISHWASHER

Model KUDC03IVBS3

Near Mentor, OH 44060

Dan

Job Details: 08/27/2021

"Customer complaint that unit is not drying dishes, ran diagnostics no error codes found, unit ran and completed test cycle, heater is working, user interface buttons are not very responsive, unit needs new user interface , customer does not want repair at this time ; ordrng 1 WPW10250007 (Ui), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAW0

Near Geneva, OH 44041

Jeff M

Job Details: 08/27/2021

Wrong part was send reorder ; ordrng 1 W11177741 (Gasket)

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Mentor-on-the-Lake, OH 44060

Dan

Job Details: 08/27/2021

"Customer complaint that unit is not spinning and has a burning smell, ran diagnostics found f7e6(motor fault) and f7e7(motor unable to reach target rpm) error codes, ran manual test cycle for high speed spin and heavy agitate, unit agitates and spins, found basket leaning to the right, leveled unit, unable to duplicate the problem , unit is operating as designed , advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5FHEXNS00

Near Amherst, OH 44001

Gabriel P

Job Details: 08/27/2021

"Replace valve,and clear ice opt test ok opt test ok"

We serviced a

MAYTAG DRYER

Model MGDX655DW2

Near Lakewood, OH 44107

Corina H

Job Details: 08/27/2021

CC that there is a grinding noise. Confirmed. Found a underwire to a bra in the blower wheel. Opt test ok

We serviced a

KITCHENAID DBL WALL OVEN

Model KEBS207BSS00

Near Cleveland, OH 44124

Brian M

Job Details: 08/27/2021

Installed control Ran test bake to 250 OP Test Ok

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Mentor, OH 44060

Joe O

Job Details: 08/27/2021

Cc: not spinning out clothesFound error code F7e5(motor fault). Found unit is not shifting. Found actuator arm came off. Needs actuator. Replaced actuator. Ran auto test and calibration. Op test ok ; used 1 W10913953 (ACTUATOR) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Brooklyn, OH 44144

Gabriel P

Job Details: 08/26/2021

"Replace all parts order of service pointer and what whirlpool request to install to fix issue also noticed evap had lots of ice all over it took me a while to melt all ice but it is all fix,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBW00

Near Parma, OH 44130

David R

Job Details: 08/26/2021

Replaced evap harness. Reset temps. Good. Give 24 hours to return to normal temps. Op test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Willoughby Hills, OH 44092

Joe O

Job Details: 08/26/2021

"Cc: freezing vegetables in ff section, constantly runningFound temps in ff section at 46 degrees. Customer has rotten vegetables on lower ff shelf, found vegetables temped at 35 degrees. Unit is not over stocked. Customer has temp set at 1 lower then recommended. Called whirlpool tech line spoke with Bruce. Stated vegetables need to be in crisper drawers, and if freezing in crisper then to close the vent to prevent some cold air from entering. Vegetables have a high water content so they freeze easier. Op test ok"

We serviced a

FRIGIDAIRE RANGE

Model FGF368GQJ

Near Geneva, OH 44041

Jeff M

Job Details: 08/26/2021

Installed the new part op tested good. Ignitor

We serviced a

MAYTAG REFRIGERATOR

Model MBF2258XEW4

Near Lakewood, OH 44107

Dan

Job Details: 08/26/2021

"Installed new door gasket, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near Cleveland, OH 44110

Gabriel P

Job Details: 08/26/2021

Found icemaker not cycling also ice door chute not holding 1 to 2 tablespoon ordering parts needed ; ordrng 1 W11284458 (Icemaker) and 1 W11423784 (Door chute)

We serviced a

JENN-AIR RANGE

Model JES9900BAS

Near Hiram, OH 44234

Corina H

Job Details: 08/26/2021

Will need second tech to pull unit out. Has a downdraft and the screws to the cooktop are on the side. ; schdld next appmnt for 9/9 THU AM

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Chagrin Falls, OH 44023

Corina H

Job Details: 08/26/2021

Replaced the tub ring. Opt test ok.

We serviced a

KITCHENAID DISHWASHER

Model KDTE254ESS2

Near Mentor, OH 44060

Brian M

Job Details: 08/26/2021

"Cc unit not washing Found sump able to run but not creating pressure to move arms Also top spray arm is full if debris Needs sump and spray arm ; ordrng 1 W10902372 (pump&motor) and 1 WPW10448645 (spray arm) and 1 W10866124 (cntrl-elec) and 1 WPW10531320 (drain pump), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID COOKTOP GAS

Model KCGS550ESS01

Near Bedford Heights, OH 44146

Brian M

Job Details: 08/26/2021

Installed igniter OP Test Ok

We serviced a

KENMORE WASHER

Model 11022352510

Near Madison, OH 44057

Jeff M

Job Details: 08/26/2021

The unit had a motor fault code. I ran diagnostic cycle I found that the actuator was not shifting appropriately needs a new actuator; ordrng 1 W11481722 (Actuator) and 1 123 (Shipping)

We serviced a

MAYTAG WASHER

Model MHW5630HC2

Near Ashtabula, OH 44004

Jeff M

Job Details: 08/26/2021

The unit had an F8E1 water valve failure. I cleared the code ran a test cycle everything tested good op tested good

We serviced a

WHIRLPOOL WASHER

Model WTW4850HW1

Near Aurora, OH 44202

Brian M

Job Details: 08/26/2021

Cc unit leaking on bulky Found basket to sit on floor when using bulky settings Weak suspension Schedule unit with other call when parts come in ; ordrng 1 W11217817 (suspension)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ00

Near Parma, OH 44134

David R

Job Details: 08/26/2021

Cc unit not making ice. Found icemaker not cycling correctly. Replaced with icemaker from t/s. Cycled and called for water. Good. Op test ok. ; used 1 WPW10300024 (ICE MAKER) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near Seven Hills, OH 44131

David R

Job Details: 08/26/2021

Replaced control. Set bars to 2 for customer to monitor. Also advised go moving items away from damper and not blocking because then items will freeze as well. Customer putting fresh items up top to monitor over weekend. Unit test good cop test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS03

Near Bentleyville, OH 44022

Corina H

Job Details: 08/26/2021

CC that the ice maker arm is not staying up. Confirmed. Reseated the arm on the ice maker. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Lakewood, OH 44107

Gabriel P

Job Details: 08/26/2021

Found a service pointer on ice paddle to be push all the way so it wont have any ice jam advise and explain customer about issue opt test ok

We serviced a

WHIRLPOOL RANGE

Model WFE550S0HZ1

Near Westlake, OH 44145

Gabriel P

Job Details: 08/26/2021

"Replace terminal,opt test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAYM5

Near Aurora, OH 44202

Brian M

Job Details: 08/26/2021

"Cc unit not heating Found element open Needs element Office to schedule part on BO; ordrng 1 W10518394 (heater), used 1 SHIPPING (shipping and handling) from stock"

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