We serviced a
WRF535SMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Lorain, OH 44055
Paul H.
Job Details: 08/23/2017
Power to IM, tried to cycle by jumpering T-H, no cycle, module is out, needs IM,
Near Painesville, OH 44077
Jeff M
Job Details: 08/23/2017
KITCHENAID REFRIGERATOR The unit is leaking for the drip pan it was not installed right. Reinstalled the pan. Then ice is hollow b/c the water pressure is low I recommended for them to change the water filter unit tested good. Also I cannot locate the model and serial tag was on
We serviced a
KFIL27CXMS3 KITCHENAID
Model REFRIGERATOR
Near Dorset, OH 44032
Jeff M
Job Details: 08/23/2017
The unit is not making ice i found the ice maker empty but the bin was 15% full the temp is the unit was 35* the unit need a new ice maker ; ordrng 1 W10122559 (icemaker),
We serviced a
WFE515S0ES WHIRLPOOL
Model RANGE
Near Conneaut, OH 44030
Jeff M
Job Details: 08/23/2017
Found the oven control has a runaway temp code stored needs a new control and temp sensor; ordrng 1 W10181986 (sensor) and 1 WPW10734600 (CONTROL),
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM00
Near Cleveland, OH 44107
Brian B
Job Details: 08/23/2017
Found right french door bottom hinge area ripped out. Door is restIng on freezer door. This is causing frz door to not close, icing up evap and stopping fan. Other door gaskets are also torn. Would need new doors. Cust does not want to repair. Paid sc. ; , Job Cmpltd,
We serviced a
WRT1L1TZYB01 WHIRLPOOL
Model REFRIGERATOR
Near Conneaut, OH 44030
Jeff M
Job Details: 08/23/2017
, I found that the evaporator fan motor is failing needs a new fan motor and the railings are broken not holding the deli drawer in place; ordrng 1 W10468555 (track) and 1 WP2315539 (EVAP FAN) and 1 WPW10468556 (RAIL),
We serviced a
GE REFRIGERATOR
Model GTS20ICNCWW
Near Chagrin Falls, OH 44023
Robert A.
Job Details: 08/23/2017
Found evap drain clogged, cond clogged, cleared drain, cleaned cond, op test ok; , Job Cmpltd,
We serviced a
ALW880QAW AMANA
Model WASHER
Near Maple Heights, OH 44137
Chad P.
Job Details: 08/23/2017
Found trans leaking oil and belt broken. Advised trans is nla. Cust will be replacing unit.
We serviced a
MAYTAG DRYER
Model MGDE500VW2
Near Lake Township, OH 44260
Robert A.
Job Details: 08/23/2017
Found idler pulley making noise, replaced op test okCust has a foil accordion style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.; used 1 279640 (PULLEY-IDLER21.10) from stock, , Job Cmpltd,
We serviced a
WFG505M0BW1 WHIRLPOOL
Model RANGE
Near Maple Heights, OH 44137
Chad P.
Job Details: 08/23/2017
Installed cooktop and touched up control panel. Op test ok. ; Job Cmpltd,
We serviced a
MED5100DW1 MAYTAG
Model DRYER
Near Garfield Heights, OH 44105
Chad P.
Job Details: 08/23/2017
, Found felt missing from lint screen and housing seperated causing lint to get around screen and pack blower housing full of lint. Needs housing and screen replaced. ; ordrng 1 W10906551 (HOUSING) and 1 WPW10211911 (HOUSING, LOWER) and 1 WPW10516085 (SCREEN),
We serviced a
WRX988SIBM03 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44122
Alice M.
Job Details: 08/23/2017
Found thermistor failed causing evap to frost over and allow ice into fan. Needs thermistor harness assy and fan support replaced. ; ordrng 1 W11087438 (HARNESS ASSY, THERMISTOR) and 1 WPW10389152 (FAN SUPPORT)
We serviced a
JSD2695KES JENN-AIR
Model REFRIGERATOR
Near Aurora, OH 44202
Corina B
Job Details: 08/23/2017
CC that there is a leak. Found the water valve is leaking. Will need a new water valve. Found a plastic water line and saddle valve, took pic. Advised cust to replace the water line with a copper or flex line and the saddle valve with a inline shut off valve. The kick plate is cracked. Called BB to order parts. ; ordrng 1 WP67002224 (grille asy 3355) and 1 WP67005154 (valve-inlt 8105), schdld next appmnt for 8/31 THU
We serviced a
KSSS48QDX05 KITCHENAID
Model REFRIGERATOR
Near Moreland Hills, OH 44022
Corina B
Job Details: 08/23/2017
Replaced the drip pan. Optest ok. ; Job Cmpltd
We serviced a
FFHS2611LWKA FRIGIDAIRE
Model REFRIGERATOR
Near Parma Heights, OH 44130
Dan H
Job Details: 08/23/2017
Installed new valve, op test good ; Job Cmpltd
We serviced a
KSSO42QTX02 KITCHENAID
Model REFRIGERATOR
Near Lyndhurst, OH 44124
Dan H
Job Details: 08/23/2017
Installed new ice door and motor, op test good ; Job Cmpltd
We serviced a
MVWB850YW0 MAYTAG
Model WASHER
Near University Heights, OH 44118
Dan H
Job Details: 08/23/2017
Customer complaint that unit displays ld when unit is started, ran diagnostics found f70(over loaded) and f32(long drain) error codes, found drain hose installed more than 4.5 inches into drain stack, corrected, ran test cycle, unit completed test cycle, ran drain and spin with 6 wet bath towels, when unit entered high speed spin, unit stopped and flashed ul(unbalanced load) error , load was not unbalanced, found rotor loose, tightened, repeated drain and spin cycle, unit shut down again this time diplayed sd (over suds) error code, unit needs new main control, customer does not want repair
We serviced a
MEDB835DW3 MAYTAG
Model DRYER
Near Concord Township, OH 44077
Jeff M
Job Details: 08/23/2017
The door has damage see picture. Needs new door; ordrng 1 W11129460 (DOOR) and 1 WPW10612925,
We serviced a
KSBS25INBL00 KITCHENAID
Model REFRIGERATOR
Near Concord Township, OH 44077
Jeff M
Job Details: 08/23/2017
The unit is intermittently making ice I found that the optics are not working properly. When I first checked them the red lights was solid red indicating the optics were working correctly the second time I checked them they were flashing two times with a one second pause indicating they were faulty needs new optics; ordrng 1 W10757851 (cntrl-elec),
We serviced a
WRF736SDAM14 WHIRLPOOL
Model REFRIGERATOR
Near Seven Hills, OH 44131
Chad P.
Job Details: 08/23/2017
Lh door missing trivet. Tightened handle. Need trivet (bin) replaced. Enjoyed Turkish espresso and sweets.
We serviced a
FASG7074LW0 FRIGIDAIRE
Model DRYER
Near Parma, OH 44134
Chad P.
Job Details: 08/23/2017
, Found thermal open. Replaced. Op test ok. Used part from spare unit.
We serviced a
WSF26C3EXB01 WHIRLPOOL
Model REFRIGERATOR
Near Franklin Township, OH 44240
Corina B
Job Details: 08/23/2017
Recovered refrigerant, replaced cond and drier, pulled 28"vac w/ pump, watched, good, charged 5oz r134a, unit cooling, pressures good, op test ok; Job Cmpltd
We serviced a
WRT311FZDW00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland Heights, OH 44118
Dan H
Job Details: 08/23/2017
Installed new evaporator fan kit, op test good ; Job Cmpltd
We serviced a
GE WASHER
Model GTWN2800D1WW
Near Highland Heights, OH 44143
Brian B
Job Details: 08/23/2017
Found water leaking through shaft assembly onto lower components including motor. Will need new shaft asby, motor , belt and tub nut. Per GS, ok to order parts. Allow 2 hrs for return visit; ordrng 1 WH01X10302 (belt - 6 rib) and 1 WH20X10093 (motor and inverter a) and 1 WH2X1193 (HUB NUT) and 1 WH38X10019 (shaft and tube asm), schdld next appmnt for 8/30 WED ! [**],
We serviced a
KITCHENAID DISHWASHER
Model KDTE304DSS0
Near Auburn Township, OH 44023
Robert A.
Job Details: 08/23/2017
Installed basket and control, ran diagnostic cycle, op test ok; Job Cmpltd,
We serviced a
KITCHENAID WALL OVEN
Model KEBS207BSS00
Near Chagrin Falls, OH 44023
Robert A.
Job Details: 08/23/2017
Complaint, after self clean rack still will fall down, also porcelain cracking, called wptl guage, and master tech bruce, replace racks. W10268578 613mmSr# 7719881735Cust to install; ordrng 2 WPW10268578 (RACK)s,
We serviced a
MGDC300XW1 MAYTAG
Model DRYER
Near Gates Mills, OH 44040
Corina B
Job Details: 08/23/2017
CC that the unit does not turn on timed dry, but turns on for sensor dry. Turn dryer on if you hold the knob on time dry it works. The sensor dry works. Will need a new timer. Called BB to order part. Per cust r/s.; ordrng 1 WP8566184 (timer 13333) schdld next appmnt for 8/31 THU
We serviced a
MVWC555DW0 MAYTAG
Model WASHER
Near Beachwood, OH 44122
Corina B
Job Details: 08/23/2017
CC that the washer shuts off on its own. Ran diag no codes. Ran an auto test and calibration test. Ran a rinse and spin. Could not duplicate the problem. Optest ok.; Job Cmpltd
We serviced a
GE MICRO OVEN
Model PVM9005SJ1SS
Near Bainbridge Township, OH 44023
Robert A.
Job Details: 08/23/2017
Found only 1 part sent and received, need to reorder see pic per packing sheet, only 1 sent; ordrng 1 WB27X11213 (T STAT), schdld next appmnt for 8/29 TUE ! [**],
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25FKSS02
Near Solon, OH 44139
Robert A.
Job Details: 08/23/2017
, Found fitting at bottom of door allowing air into system, causing drip at disp, replaced fitting, op test ok; used 1 TJ80-56 (5/16" X 1/4" JOHN GUEST FITT3.74) from stock, Job Cmpltd,
We serviced a
MVWB850YW0 MAYTAG
Model WASHER
Near University Heights, OH 44118
Corina B
Job Details: 08/23/2017
CC that LD wash flashing. Ran diag f32 or LD long drain. Ran Auto test. Did see paper come out of the drain hose. Removed drain pump, did not see anything in the pump. Ohmed out the drain pump 16.2ohms. Ran a rinse/drain spin drained. Leveled unit. Advised cust to use 1-2 tablespoons of detergent. Optest ok
We serviced a
NTW4705EW0 WHIRLPOOL
Model WASHER
Near WARRENSVL HTS, OH 44128
Corina B
Job Details: 08/23/2017
CC that the unit doesnt fill. Found the wash cycle was stuck on. Canceled the cycle. Ran diag f8e1 no fill long fill and f8e5 hot, cold reversed. Found the hot and cold water lines were reversed, changed the water lines. Ran a normal load, going threw the cycles. Optest ok. ; Job Cmpltd
We serviced a
KUDS30IXSS7 KITCHENAID
Model DISHWASHER
Near Cleveland, OH 44124
Dan H
Job Details: 08/23/2017
Installed new upper rack adjusters, op test good ; Job Cmpltd
We serviced a
MAYTAG WASHER
Model MVWC6ESWW1
Near North Olmsted, OH 44070
Brian B
Job Details: 08/22/2017
Machine not filling. Open contacts in auto load sensing control. Replaced from t/s. Ran test cycle. Optest ok.; used 1 WPW10248240 (SWITCH-SEN 10682) from stock, Job Cmpltd,
We serviced a
JENN-AIR COOK TOP
Model JED3430WS01
Near Westlake, OH 44145
Brian B
Job Details: 08/22/2017
Found LF and RR burner control switches are shorted and burners are open. LF control switch making a loud buzzing noise. Will need new switches and burners. Office to order parts. Allow 2 hrs for return visit as unit is a downdraft unit.; ordrng 1 WPW10178022 (BURNER 3000W) and 1 WPW10215034 (SWITCH-INF) and 1 WPW10221529 (ELEMENT) and 1 WPW10234425 (SWITCH- INF), schdld next appmnt for 8/30 WED ! [**],
We serviced a
KITCHENAID DISHWASHER
Model KDTE404DSS0
Near Parkman Township, OH 44062
Robert A.
Job Details: 08/22/2017
Installed panel nd control, ran diognastic cycle, op test ok; Job Cmpltd,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRT18L4JWP
Near Mantua Township, OH 44255
Robert A.
Job Details: 08/22/2017
Found tracks for meat pan broken, need replaced; ordrng 1 240530601 (TRACK LH) and 1 240530701 (TRACK RH), schdld next appmnt for 8/30 WED !,
We serviced a
AMANA WASHER
Model NTW4755EW0
Near Charlestown Township, OH 44266
Robert A.
Job Details: 08/22/2017
Ran diognastics, no codes, checked under unit, found a toy under guard causing guard to hit pulley, removed, ran recal cycle, good, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH73521CS6
Near Aurora, OH 44202
Robert A.
Job Details: 08/22/2017
Found unit not reading door switches, replaced, op test ok; Job Cmpltd,
We serviced a
KITCHENAID RANGE
Model KSGB900ESS0
Near Bainbridge, OH 44023
Robert A.
Job Details: 08/22/2017
, Ran diognastics, no codes, Found bake electrode sparking, but burner not lighting, tightened burner, reset electrode, tested several times, lighting on 1st click, watched unit preheat, after preheat, burner not cycling back on, if temp is changed, burner will light, needs control; ordrng 1 WPW10453984 (CONTROL), schdld next appmnt for 8/30 WED !,
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS27CXMS5
Near Columbia Township, OH 44028
Brian B
Job Details: 08/22/2017
Checked temps. 5 frz... 40 ff, good... i/m not working. Ran diag. No fill on i/m, will need new icemaker and smart valve. Also, cust has plastic line attached and saddle valve in basement. Should be replaced with copper or braided flexline and valve must be an inline valve. Will give est on i/m and valve. Cust does not want to repair at this time. Do not order parts. Paid sc. good for 30 days..;Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Rocky River, OH 44116
Brian B
Job Details: 08/22/2017
Adjusted and lubricated door latch. Door was too tight and not closing. Optest ok.; Job Cmpltd,
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFH00
Near Rocky River, OH 44116
Brian B
Job Details: 08/22/2017
Replaced freezer door. Used one shim washer from t/s.. used steamer to form gasket.. optest ok.; used 1 WP487576 (NYLON SHIMMING WASHER) from stock, Job Cmpltd,
We serviced a
LGHT1846QP0 FRIGIDAIRE
Model REFRIGERATOR
Near North Royalton, OH 44133
Chad P.
Job Details: 08/22/2017
Moisture levels mostly normal at this time. Forced a defrost to lower moisture levels. Seals check good. Greased door hinge. Op test ok. ; Job Cmpltd
We serviced a
MGDX655DW2 MAYTAG
Model DRYER
Near Brooklyn, OH 44144
Chad P.
Job Details: 08/22/2017
Installed switch. Op test ok. ; Job Cmpltd,
We serviced a
WRS325FDAM04 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44128
Chad P.
Job Details: 08/22/2017
Found pin hole in supply line. Advised line needs to be changed. Also advised on plastic lines. ; Job Cmpltd
We serviced a
MED5100DW1 MAYTAG
Model DRYER
Near Willoughby, OH 44094
Jeff M
Job Details: 08/22/2017
The cust is having a issue with the unit drying i checked the vent. It was good i upped the drynees lvl of the sensor for f1 too f2 and showed the cust how too do it. F2 20% more dry. Unit op tested good ; Job Cmpltd
We serviced a
KBFS25EWWH9 WHIRLPOOL
Model REFRIGERATOR
Near Solon, OH 44139
Chad P.
Job Details: 08/22/2017
Found i.m. Heater failed. Replaced ice maker. Op test ok. ; used 1 W10884390 (ICE MAKER ASSY) from stock, Job Cmpltd,
We serviced a
GH7208XRY3 WHIRLPOOL
Model MICROWAVE
Near Parma, OH 44129
Chad P.
Job Details: 08/22/2017
Found tech is not able to drop unit by himself. Unit is to heavy and will require two techs for service. Rediagnosed. Unable to access control ordered with out dropping unit. Failure happens after about 30 sec of run time. Likeley the issue is in the inverter or mag not the control. Will require both to be replaced on return. Two techs are require for install appt. ; ordrng 1 820679 (MAG) and 1 W10217711 (inverter)
We serviced a
RF377PXGQ1 WHIRLPOOL
Model RANGE
Near Garfield Heights, OH 44125
Chad P.
Job Details: 08/22/2017
Found door handle broke and caused door to seperate and cause damage to entire door. Needs vent, handle, screws, both trim pieces, glass and inner door liner. Inner liner shows nla. Office to please research. Tech unable to reschedule at this time. ; ordrng 1 3186296 (INNER LINER) and 1 8184859 (trim-door) and 1 8184859 (trim-door, LH) and 2 WP3196164 (SCREW)s and 1 WP9762476 (GLASS) and 1 WPW10016380 (GRILL) and 1 WPW10202216 (HANDLE),
We serviced a
MMV1174FZ0 MAYTAG
Model MICROWAVE
Near Cleveland, OH 44139
Chad P.
Job Details: 08/22/2017
Arrived to find new door damaged far worse then the original. Reordered. Advised cust to open and inspect new door. ; ordrng 1 W11037847 (DOOR,
We serviced a
KRFF305ESS00 KITCHENAID
Model REFRIGERATOR
Near Cleveland, OH 44119
Jeff M
Job Details: 08/22/2017
I found that the freezer door was not closing properly it was too close to the built-in cabinet around it. I reposition the fridge unit tested good; Job Cmpltd,
We serviced a
WDT720PADM2 WHIRLPOOL
Model DISHWASHER
Near Cleveland, OH 44119
Jeff M
Job Details: 08/22/2017
One of the stops for the upper rail rack was not in place customer had it I reinstalled it to unit tested good; Job Cmpltd
We serviced a
FRS26ZGGP6 FRIGIDAIRE
Model REFRIGERATOR
Near Euclid, OH 44117
Alice M.
Job Details: 08/22/2017
The unit was not defrosting I found the thermostat open replace for truck stock unit tested good; used 1 WP10442411 (THERMOSTAT)
We serviced a
WRF555SDHV00 WHIRLPOOL
Model REFRIGERATOR
Near Lorain, OH 44055
Paul H.
Job Details: 08/22/2017
Unit was not running, checked power supply board, found power connection not plugged in at the board, plugged in and secured, unit fired up, observed temps for a few minutes, began dropping, op test ok.; Job Cmpltd,
We serviced a
ADB1100AWB3 AMANA
Model DISHWASHER
Near Cleveland, OH 44120
Corina B
Job Details: 08/22/2017
C that there is no power to unit. Checked for power, 120 v. Ran diag 6-4 float switch, 8-2 Drain Motor Electrical Problem, 10-1 dispenser Electrical Problem. Checked float switch Less than 1 ohm, nothing under the float switch. Water going into unit. Checked the wires from the dispenser to the control, open. Will need a new control. ; Job Cmpltd
We serviced a
KFIS29PBMS00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44144
Corina B
Job Details: 08/22/2017
CC that there is frost in the back of the ff and in the fz. 3.1 ff 41. Removed ff evap cover. Evap covered in ice. Ran diag ff thermistor, passed. Used steamer to steam ff evap out. Checked door gasket, sealing properly. Will need a main control. Called GS, part is discontinued. ; ordrng 1 W10581605 (cntrl-elec)
We serviced a
KDTE254ESS1 KITCHENAID
Model DISHWASHER
Near Rocky River, OH 44116
Jessica Shreve
Job Details: 08/22/2017
Installed new dispenser, op test good ; Job Cmpltd
We serviced a
JGS1450DS0 JENN-AIR
Model RANGE
Near Rocky River, OH 44116
Dan H
Job Details: 08/22/2017
Customer complaint that broiler is not working and oven takes too long to heat up, started broiler, broiler lit right up, started bake for 350 degrees, baker burner lit right up, after 20-25 minute preheat time temperature at 357 degrees, unit is operating as designed
We serviced a
MVWC425BW1 FRIGIDAIRE
Model WASHER
Near Cleveland, OH 44104
Dan H
Job Details: 08/22/2017
Customer complaint that unit is not starting, ran diagnostics found f5e3(lid unlock fault), f8e1(long/no fill), and f5e1(lid switch fault) error codes, lid locks and unlocks, started normal wash cycle, lid locked, unit did not fill, found water supply valves closed, opened, unit filled and advanced to wash cycle, op test good
We serviced a
MEDC300BW0 FRIGIDAIRE
Model DRYER
Near Cleveland, OH 44104
Dan H
Job Details: 08/22/2017
Customer complaint that unit will not start, confirmed, found thermal fuse open, jumped out, unit started and heated, unit needs new thermal fuse, installed new thermal fuse, op test good ; used 1 3392519 ([Alt for WP3392519) from stock, Job Cmpltd
We serviced a
MEDC300BW0 MAYTAG
Model DRYER
Near Cleveland, OH 44104
Dan H
Job Details: 08/22/2017
Customer complaint that drum is not spinning, confirmed, found wash cloth lodged in blower wheel, removed, op test good ; Job Cmpltd
We serviced a
MVWC425BW1 MAYTAG
Model WASHER
Near Cleveland, OH 44104
Dan H
Job Details: 08/22/2017
Customer complaint that unit is not starting, ran diagnostics, no error codes found, started normal wash cycle, lid locked, unit filled and advanced to wash cycle, unit is operating as designed ; Job Cmpltd
We serviced a
KMHS120ESS0 KITCHENAID
Model MICROWAVE
Near Avon Lake, OH 44012
Paul H.
Job Details: 08/22/2017
Door interlocks are failing, need replaced, used t/s earlier today, have to order; ordrng 1 W10450407
We serviced a
MEDX655DW1 MAYTAG
Model DRYER
Near Dorset, OH 44032
Jeff M
Job Details: 08/22/2017
The start switch poped out of the holder. I reinstalled the switch unit p tested good ; Job Cmpltd,
We serviced a
WTW8000BW WHIRLPOOL
Model WASHER
Near Jefferson, OH 44047
Jeff M
Job Details: 08/22/2017
The units bearings are failing. Im having trouble getting the drum out I see watermarks on the stater needs bearings rotor stater RPS sensor and extra time; ordrng 1 280146 (rotor) and 1 W10435302 (bearing) and 1 WPW10178988 (RPS ) and 1 WPW10419333 (STATOR)
We serviced a
WDF540PADB0 WHIRLPOOL
Model DISHWASHER
Near Jefferson, OH 44047
Jeff M
Job Details: 08/22/2017
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WGT4027EW0 WHIRLPOOL
Model WASHER
Near Saybrook Township, OH 44004
Jeff M
Job Details: 08/22/2017
The unit fills 3/4 full unit tested good was not able to duplicate a no Fill issue ; Job Cmpltd,
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Avon Lake, OH 44012
Paul H.
Job Details: 08/22/2017
Ran diagnostics, no errors, ran a rinse and spin with 6 large towels, went through fine, no unusual noises, no excess vibration, op test ok.; Job Cmpltd,
We serviced a
MEDC215EW1 MAYTAG
Model DRYER
Near Bay Village, OH 44140
Paul H.
Job Details: 08/22/2017
Replaced drum assembly, started a timed dry, op test ok.; Job Cmpltd,
We serviced a
KMHS120ESS2 KITCHENAID
Model MICROWAVE
Near Westlake, OH 44145
Paul H.
Job Details: 08/22/2017
CC of intermittently not starting, definite interlock issue, interior light not coming on when door opened, heated water, didn't recognize door being opened after, replaced interlocks from t/s, opened door and light came on, heated water, op test ok.; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock,
We serviced a
MVWC200XW3 MAYTAG
Model WASHER
Near Avon, OH 44011
Paul H.
Job Details: 08/22/2017
Ran diagnostics, f2e1 stuck key, f7e1 basket speed sensor fault, cleared and ran tachometer test, passes but, pump was changed and issue seems to be not spinning out, shifter is red one which is prone to causing this symptom when it fails, ran auto test and observed, replaced shifter from t/s, calibrated and tested, op test ok.; used 1 WPW10006355 (ACTUATOR)
We serviced a
KDTE704DBL0 WHIRLPOOL
Model DISHWASHER
Near North Ridgeville, OH 44039
Paul H.
Job Details: 08/22/2017
Started a cycle, fired right up, waited to observe issue, observed for almost a half hour, no issues observed, adjusted strike to be sure, op test ok
We serviced a
MVWB835DW2 MAYTAG
Model WASHER
Near Columbia Township, OH 44028
Paul H.
Job Details: 08/22/2017
Unit is installed in a pan, has not been raised up, issue is grinding noise in wash, rotor has been rubbing pan, corrected as outlined in service pointer W10828881; Job Cmpltd
We serviced a
MDB7749AWB2 MAYTAG
Model DISHWASHER
Near Parma, OH 44134
Chad P.
Job Details: 08/22/2017
Installed parts listed. Op test ok. ; Job Cmpltd
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near Rocky River, OH 44116
Brian B
Job Details: 08/22/2017
Replaced panel and handle. Optest ok.; Job Cmpltd,
We serviced a
MAYTAG REFRIGERATOR
Model MFT2776DEM00
Near WARRENSVL HTS, OH 44122
Robert A.
Job Details: 08/22/2017
Found settings at max cold, ff evap heavely frosted found fan not running, piece of ice in fan cleared, removed frost, tested fans, good, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBBR206ESS00
Near Shaker Heights, OH 44122
Robert A.
Job Details: 08/22/2017
Installed control, put into forced defrost, good, steamed off ice, op test ok; Job Cmpltd,
We serviced a
WTW5000DW WHIRLPOOL
Model WASHER
Near Edgewood, OH 44004
Jeff M
Job Details: 08/22/2017
As I was working on the fridge I was running the washer i ran a calibration cycle an auto test cycle also ran a normal wash cycle all tested good; Job Cmpltd,
We serviced a
ADE7005AYW ADMIRAL
Model DRYER
Near Cleveland, OH 44108
Corina B
Job Details: 08/22/2017
CC that there is a noise. Removed the front panel, found a pen cap in the blower housing. Offered cust to vac. Dryer out did not want to have cleaned out. Advised cust to replace foil vent with a semi rigid or rigid vent. Checked outside vent. Optest ok. ; Job Cmpltd,
We serviced a
UNKNOWN FRIGIDAIRE
Model RANGE
Near East Cleveland, OH 44112
Dan H
Job Details: 08/22/2017
Customer complaint that inside glass of oven door needs cleaned, unable to read model number(see pic), removed oven door, pulled apart, customer cleaned glass, reassembled and reinstalled door, op test good
We serviced a
WSR57R18DM00 WHIRLPOOL
Model REFRIGERATOR
Near Bratenahl, OH 44108
Dan H
Job Details: 08/22/2017
Customer complaint of loud noise, no unusual noises heard, unit is operating as designed. ; Job Cmpltd,
We serviced a
GTDP490ED2WS GE
Model DRYER
Near Painesville, OH 44077
Corina B
Job Details: 08/22/2017
CC that the dryer is not turning on. Found the timer knob is broken. Changed knobs from the wrinkle care. Optest ok
We serviced a
WTW4816FW1 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44123
Corina B
Job Details: 08/22/2017
CC that the is no power to unit. Checked outlet, dead. Found the gfci outlet was tripped, Pushed button, power turned on. Washer turned on, started to fill. Optest ok. ; Job Cmpltd
We serviced a
FEX831FS0 FRIGIDAIRE
Model WASHER
Near Cleveland, OH 44113
Corina B
Job Details: 08/22/2017
CC that is will not wash. Will fill but will not agitate. Drains and spins. Removed the timer, conact 11-15 has continuity, 11-14 is open. Will need a new timer. Called GS to order part. Cust does not know if they want to fix it. Cust pd sc.; Job Cmpltd
We serviced a
WTW4616FW0 WHIRLPOOL
Model WASHER
Near Euclid, OH 44123
Corina B
Job Details: 08/22/2017
CC that there is not hot water going into the unit. Ran diag no codes. Ran manual test, checked the hot water test hot water entering the unit. Ran a regular wash checked connection j3-j-7 35ohms with 95 degree water. Water is cold, will need a new water valve. Called GS to order part. ; ordrng 1 W11038711 (VALVE), schdld next appmnt for 8/29 TUE
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Cleveland, OH 44115
Corina B
Job Details: 08/22/2017
Could not move unit out. Re schedule appt. took pic ; schdld next appmnt for 9/5 TUE
We serviced a
KFIS29BBWH02 KITCHENAID
Model REFRIGERATOR
Near North Olmsted, OH 44070
Dan H
Job Details: 08/22/2017
Customer complaint of loud noise, heard noise coming from evaporator fan, found frost build up on freezer section evaporator hitting evaporator fan, doors are sealing, ran test 4, mid test 4 unit completely shut down and flashed power outage code, outlet did not lose power, unit needs new main control, power supply board, and user interface ; ordrng 1 W10759801 (user interface) and 1 WPW10453401 (PWR BOARD) and 1 WPW10589837 (CNTRL), schdld next appmnt for 8/30 WED
We serviced a
KBRS20ETSS01 KITCHENAID
Model REFRIGERATOR
Near WARRENSVL HTS, OH 44122
Dan H
Job Details: 08/22/2017
Installed new water filter mount, op test good
We serviced a
WRB322DMBW00 WHIRLPOOL
Model REFRIGERATOR
Near Parma, OH 44129
Dan H
Job Details: 08/22/2017
Customer complaint of frost build up on freezer section ceiling, found freezer section door not shut completely, closed freezer section door, door is sealing, unit is operating as designed ; Job Cmpltd
We serviced a
MFI2570FEZ01 MAYTAG
Model REFRIGERATOR
Near Fairview Park, OH 44126
Dan H
Job Details: 08/22/2017
Installed new door, op test good ; Job Cmpltd
We serviced a
MAYTAG DISHWASHER
Model MDB7749AWM2
Near Cleveland, OH 44107
Brian B
Job Details: 08/22/2017
Replaced panel. Ran test cycle. Optest ok.; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWS04
Near Lakewood, OH 44107
Brian B
Job Details: 08/22/2017
CC that freezer thaws then refreezes.. checked temps..15 frz, 42 ff... found frost building up in freezer around light switch and fan. Cleaned gaskets and adjusted freezer door adjusted feet so doors close better. Applied petro gel to gaskets. Optest ok.. ; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBMS01
Near Shaker Heights, OH 44120
Robert A.
Job Details: 08/22/2017
Found temps good, ran diagnostics, thermistors good, found ice rm fan not running, but receiving power, needs ice rm fan motor; ordrng 1 W10846539 (ICE FAN118.55), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 8/29 TUE
We serviced a
MAYTAG REFRIGERATOR
Model MSD2957AEW
Near Chester Township, OH 44026
Robert A.
Job Details: 08/22/2017
Complaint, loud noise in frz, Temps good, found fan hitting ice, reset i/m fill tube, cycled, good, op test ok; Job Cmpltd,
We serviced a
KUDS30IXBT8 KITCHENAID
Model DISHWASHER
Near Strongsville, OH 44149
Chad P.
Job Details: 08/21/2017
Found door seal deformed in the upper right and left corners. Needs seal replaced. ; ordrng 1 W10300924V (SEAL),
We serviced a
WGD92HEFC0 WHIRLPOOL
Model DRYER
Near Strongsville, OH 44136
Chad P.
Job Details: 08/21/2017
Installed rear bulkhead. Op test ok. ; Job Cmpltd,
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Olmsted Falls, OH 44138
Paul H.
Job Details: 08/21/2017
Replaced main control, ran test cycle, op test ok.; Job Cmpltd
We serviced a
MSF22C2EXW00 MAYTAG
Model REFRIGERATOR
Near Ashtabula, OH 44004
Jeff M
Job Details: 08/21/2017
I was testing the wires the water valve is receiving 120 V AC a plugged it back in and it started to work on able to determine the problem unit tested good; Job Cmpltd,
We serviced a
A712 MAYTAG
Model WASHER
Near Brecksville, OH 44141
Chad P.
Job Details: 08/21/2017
Found injector leaking. Comes as a kit. Needs replaced. ; ordrng 1 WP206680 (INJECTOR KIT),