Local Reviews

Fred's Appliance Service Rated 4.8 out of 5 stars based on 7687 customer reviews

Gabriel P.

Gabriel P.

RANGE WHIRLPOOL WFG540H0ES0 Control not lighting it barely can see letter also spark igniter sparking but not lighting ordering parts needed ; ordrng 1 W11162730 (module-spk) and 1 WPW10324262 (igntr-oven) and 1 WPW10348713 (cntrl-elec)

Near Santina Way, Lorain, OH 44053
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 Replaced parts listed. Op test good

Near Wilmington Dr, Painesville, OH 44077
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRB322DMBW Installed damper control. Op test good.

Near Village Dr, Mentor, OH 44060
Arthur V.

Arthur V.

MICROWAVE WHIRLPOOL MMV5207BAS Found unit has no voltage from control to transformer. Needs control bd. Part no longer available. Advised customer someone would get in touch in 24-48 hrs. Part needed is w10127100. Nla at both distributors ; saved tckt

Near Derby Dr, Mayfield, OH 44143
Gabriel P.

Gabriel P.

DRYER WHIRLPOOL WED5000DW2 Replaced timer. Ran normal cycle. Optest ok.

Near Camden Ave, Lorain, OH 44055
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRX986SIHZ Replaced freezer door handle. Op test good

Near Birdie Ln, Mentor, OH 44060
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWX655DW1 "Replaced gearcase, pulley, belt, motor, hub and washplate. Ran calibration. Optest ok. Gearcase ordered did not arrive on time, used gearcase from truck stock instead. ; used 1 W10528947 (HUB), and 1 W11035751 (VMW GEARCASE) from stock"

Near Hollywood Ave, Sheffield Lake, OH 44054
Arthur V.

Arthur V.

DRYER MAYTAG MEDC215EW0 Removed a ton of change from inside cabinet. Removed obstruction from blower housing. Unit op test good.

Near Anaconda Ave, Mentor, OH 44060
Brian M.

Brian M.

REFRIGERATOR GE DFE29JSDASS "Cc of unit not keeping temps in freezer Found ff fan not running but getting power Needs ff fan and according to Ge also needs software update when replacing fan Needs ff fan and Update module ; ordrng 1 WR60X26866 (fan dc ff evap6419) and 1 WR98R882802 (refer sum module ver7798), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Stagecoach Dr, Garrettsville, OH 44231
Jason N.

Jason N.

DRYER WHIRLPOOL WGD5000DW3 "Cc unit not drying clothes, only getting warmCustomer states it takes several cycles to dry a load. Ran op test, good heat at dryer on high, checked venting. Lint screen totally clogged, cleared. Checked airflow at vent outlet. No airflow at vent outlet, outlet totally clogged with debris, looks to be screening and folded up shingles stuffed down outlet. Advised customer that this will need to be resolved for her unit to work correctly. Gave her number for vent service company."

Near E 114th St, Cleveland, OH 44108
Jason N.

Jason N.

WASHER WHIRLPOOL WTW8500DR0 "Cc unit codes drn and not drainingRan diagnostics, found code f9e1 for long drain. Ran auto test, drain pump impeller intermittent. Drained tub and inspect drain pump. Found sock stuck in impeller. Removed and retested. Op test good."

Near Westbrook Dr, Brooklyn, OH 44144
Jeff M.

Jeff M.

REFRIGERATOR KITCHENAID KRMF706ESS01 LED light in the freezer has a short needs a new LED light and LED board; ordrng 1 W10804160 (cntrl-elec) and 1 W11205083 (module)

Near Warren Rd, Cleveland, OH 44111
Gabriel P.

Gabriel P.

REFRIGERATOR MAYTAG MFX2876DRH00 Found auger motor defective also deli drawer wires snap on deli control also found koolaid in side deli control giving estimate for parts needed customer will call whirlpool for help do not order parts till we hear from customer or whirlpool

Near Harborview Blvd, Lorain, OH 44052
Jason N.

Jason N.

WASHER AMANA NTW4516FW3 "Cc unit powers on but nothing else.Plugged in unit, unit stuck in drain mode, canceled. Ran diagnostics, found codes f8e1 for long fill, no fill, f0e2 for oversuds. Cleared codes. Checked pressure hose, clear, able to blow through. Unable to fully hookup unit for op test, everything checks good."

Near Pearl Rd, Cleveland, OH 44109
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL KRMF706ESS01 Left freezer door has a dent. Do you left freezer drawer is crooked. As far as the drawer goes I checked all the mounting everything appears fine except almost where the mounting brackets are screwed into the door itself or in the wrong spot I like 16th of an inch I think. Customer will call and set up the next appointment when she receives doors; ordrng 1 W10815669 (dor-fip ss) and 1 W10815695 (dor-fip ss)

Near W 58th St, Cleveland, OH 44102
Jason N.

Jason N.

DISHWASHER AMANA ADB1400AGS1 "Cc unit will not turn on Customer stated it worked the first time he used it, hasn’t turned on since. Checked wiring to j-box. Found bad connection on neutral wire. Turned off breaker, fixed connections on both hot and neutral. Op test good. Unit is not properly installed, just sitting in cabinet space."

Near Broadale Rd, Cleveland, OH 44109
Jason N.

Jason N.

WASHER WHIRLPOOL WTW8040DW4 "Cc unit not draining cut outRan diagnostics, found codes f7e0 for loss of power, f8e6 for water hazard, f9e1 for long drain, f9e2 for water ring, pump drive problem. Drained tub of water, inspect drain pump. Impeller seized, no debris present. Unit needs drain pump. Customer not repairing, estimate only."

Near Parkview Ave, Garfield Heights, OH 44125
Jeff M.

Jeff M.

DISHWASHER KITCHENAID KDTM354ESS3 Installed new part unit op tested good

Near Chadbourne Rd, Shaker Heights, OH 44120
Corey L.

Corey L.

REFRIGERATOR KITCHENAID KSSC42QTS02 "Customer complaint dispenser not dispensing but motor can be heard and the beep is still here, confirmed condenser fan motor keeps stalling out, ordering fan motor kit per pointer again and replacing main control, dispenser motor is operating but the drive shaft does not reach motor? Nothing was changed to shaft from motor replacement, ordering drive shaft; ordrng 1 W10181323 (motor,fan) and 1 W10789107 (cntrl-elec) and 1 WP2318082 (shaft)"

Near Scarlet Oak Ln, Parma, OH 44130
David R.

David R.

REFRIGERATOR KITCHENAID KRFC604FSS00 Found water leaking from underneath/back of unit. Pulled it out and heard water leaking from the supply line to refrigerator. Shut water off from down stairs. Whoever pushed the refrigerator back when hooking up ran over the line and it was stuck underneath refrigerator. Advised customer to have a plumber come look at line. Unit is good. Op test ok

Near Boundary Ln, Parma, OH 44130
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF736SDAM11 "Customer complaint ice hasn’t been made, confirmed, ran im fault test, found e2 fault unable to find home position, I’m not bound up, attempted harvest, ice maker motor not rotating, ice maker failed; ordrng 1 WPW10764668 (ice maker)"

Near Laura Lee Ln, Seven Hills, OH 44131
Corey L.

Corey L.

DISHWASHER MAYTAG WDT720PADM2 "Customer complaint dishwasher is not dissolving detergent and sometimes the door does not even release detergent pod or liquid, ran diagnostics found f7e1 no heat, heating circuit tests pass, unit needs control; ordrng 1 W11413274 (CONTROL)"

Near Theota Ave, Parma, OH 44129
Brian M.

Brian M.

DISHWASHER KITCHENAID KDTE254ESS1 Cc that unit isn’t filling found float switch in the up positionUnstuck float switch Ran test cycle OP TEST OK

Near Bayside Lake Blvd, Stow, OH 44224
Corey L.

Corey L.

DISHWASHER WHIRLPOOL WDT720PADM2 "Customer complaint dishwasher leaving detergent on bottom water filled but didn’t spray dishes above, confirmed detergent was not fully dissolved, ran svc test, unit filled and wash motor started, unit completed test with no faults recorded, pump intermittently working, unit needs control; ordrng 1 W11413274 (BOARD)"

Near Marquette Blvd, North Olmsted, OH 44070
Jeff M.

Jeff M.

WASHER WHIRLPOOL WFW3090JW0 Installed new part unit op tested good

Near Barber Ave, Cleveland, OH 44113
Brian M.

Brian M.

WASHER KENMORE 11020272000 "Cc of unit not spinning or drainingCalled and spoke to BJ walked me through diagnostics and found gearcase to be seized Needs gearcase, coupling, and drive basket EST only"

Near Frost Rd, Streetsboro, OH 44241
Corey L.

Corey L.

DISHWASHER WHIRLPOOL DU943PWKB0 "Customer complaint dishwasher spray arm is loose, confirmed, found locking nut broken at thread, ordering locking nut, customer to install part; ordrng 1 WP8268873 (nut)"

Near Tournament Dr, Avon Lake, OH 44012
Brian M.

Brian M.

RANGE KITCHENAID KGRA806PSS01 Cc of unit not sparking in oven or cooktop Verified complaint Found no power coming from spark module and membrane

Near Sherwood Dr, Aurora, OH 44202
Brian M.

Brian M.

WASHER MAYTAG MVWB765FW3 Cc of noise during spinRan test spin and found noise coming from rotor Found bolt loose Tightened screw Ran another test spin Could not duplicate noise

Near Kensington Ct, Aurora, OH 44202
Gabriel P.

Gabriel P.

DRYER MAYTAG MEDC465HW0 "Roller cheating up inside bearings making squeak sound,replaced rom truck stock opt test ok ; used 1 349241TXXX (XXXDO NOT RESTOCKXXX) from stock"

Near N Quarry Rd, Amherst, OH 44001
Brian M.

Brian M.

WASHER WHIRLPOOL WTW8200YW0 Installed bearing and sensor Ran test cycle Verified no leaks OP TEST OK ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Pettibone Rd, Solon, OH 44139
Dan H.

Dan H.

REFRIGERATOR KENMORE 106.5113921 "Customer complaint that unit is not making ice, confirmed, freezer section temperature at 8 degrees, found no power to ice maker , unit needs new control; ordrng 1 W11088499 (cntrl-elec 296.97), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Great Oaks Pkwy, Independence, OH 44131
Brian M.

Brian M.

DRYER WHIRLPOOL GEW9250PT0 Cc unit not heatingFound thermal cutoff open Replaced using back truck stock Ran test cycle OP TEST OK ; used 1 279973 (CUTOFF 4712) from stock

Near Som Center Rd, Solon, OH 44139
Dan H.

Dan H.

DRYER MAYTAG MGDC200XW1 "Customer complaint that unit is not heating all the time, started timed dry cycle, unit did not heat, igniter is not glowing, no power to igniter, found power to igniter when timer is jiggled, burner lit at certain points on timer, unit needs new timer, customer does not want repair ; ordrng 1 W11043385 (timer), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Allanwood Dr, Cleveland, OH 44129
Dan H.

Dan H.

RANGE GE ZGP366NR5SS "Customer complaint that oven will not go passed 100, confirmed, igniter is not glowing, igniter is receiving 120vac , unit needs new igniter ; ordrng 1 WB13X25264 (range igniter glowba 79.67), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Beaconsfield Blvd, Rocky River, OH 44116
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KFCS22EVMS2 "Cc: not coolingCustomer moved unit to garage. Found temps in ff and freezer at 46 degrees. Opened doors to warm unit up. Found compressor only pulling. .5 amps. Tapped system found 7nit in a 15 inch vac. Needs compressor, evap and drier.Parts and labor show 5 years covered. ; ordrng 1 12002041 (kit,evap) and 1 W10233960 (compressor) and 1 WPW10143759 (dryer)"

Near Fairmount Blvd, Chagrin Falls, OH 44022
Corey L.

Corey L.

OTR MICROWAVE KITCHENAID KHMC1857BSS "Customer complaint sparks shot out from the little cover inside mw, confirmed spark marks on wave guide cover, magnetron W10245183 failed, quoted to replace, customer does not repair, left quote"

Near Schwartz Rd, Westlake, OH 44145
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRT311FZDW00 "Customer complaint freezer still developing ice around vent, confirmed, found a few gaps around frame of ff and frz section, siliconed gaps"

Near Manchester Ln, Avon, OH 44011
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Customer complaint of frost in freezer section, no frost found, doors are sealing, unit is operating as designed"

Near Meadowgrass Rd, Strongsville, OH 44149
Corina B.

Corina B.

MICROWAVE WHIRLPOOL WMH53521HZ Cc that there is steam on the door. Ran unit with a cup of water. Normal to have steam on the door. Optest ok

Near Pearl Rd, Strongsville, OH 44136
Joe O.

Joe O.

STACK W/D WHIRLPOOL WGT4027HW0 Installed listed parts. Ran calibration. Ran normal cycle. Unit still not running through cycle. Called whirlpool tech line Spoke with Mark he advised there should be no water in the pressure port on the outer tub. He states unit needs outer tub. found pressure hose installed on Wong port. Ran calibration and normal wash op test ok

Near Bridgewater Ln, Chardon, OH 44024
Dan H.

Dan H.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Customer complaint that door was not closing, door is latching properly, unable to duplicate the problem , unit is operating as designed"

Near Timber Trail, Brecksville, OH 44141
Corina B.

Corina B.

RANGE KITCHENAID KSGG700ESS1 The rod is bent. Will need a new rod; ordrng 1 W10273192 (rod-door)

Near Westlake Ave, Lakewood, OH 44107
Corina B.

Corina B.

DISHWASHER WHIRLPOOL KDTM404ESS1 CC that the unit is not working. Checked the power at the control for 120 volts to the pump and motor. Will need a pump and motor. Cust does not want to repair

Near Morewood Pkwy, Rocky River, OH 44116
David R.

David R.

WASHER MAYTAG MVWB850YW1 "Replaced parts, tested. Op test ok"

Near Placid Cove, Strongsville, OH 44136
Joe O.

Joe O.

DISHWASHER KITCHENAID KDPE234GPS0 "Cc: moisture on inside of door, not drying dishes properly, and odorFound unit low on rinse aide. Advised customer to run hot water at the sink prior to wash. Ran diagnostics cycle. Found error code f5e1(door stuck open), door is functioning as designed. Advised customer this error code can come up if the unit is started and door not closed after 4 seconds. Unit fills, washes, drains, and heats. No error codes after test cycle. Found very little water on unit after test cycle. Unit functioning as designed. Op test ok"

Near Acacia Park Dr, Lyndhurst, OH 44124
Joe O.

Joe O.

WASHER WHIRLPOOL WTW4850HW1 "Cc: temperatures not correctCustomer states that the temperatures are not correct on the dial. States that on cool setting the water is warm. On warm the water is really hot, and on cold the water is cold. I advised the customer that for the cool setting it uses hot and cold water. Entered diagnostics, found no stored error codes. Ran auto test and calibration. Ran normal cycle on cool. Unit functioning as designed. Op test ok"

Near Bendemeer Rd, Cleveland Heights, OH 44118
Joe O.

Joe O.

DISHWASHER KITCHENAID KDPE234GPS0 Cc: not closingFound someone installed screws incorrectly to unit. Removed screws. Doors still not latching correctly. Installed latch unit is latching. Ran test cycle. Op test ok

Near Delaware Dr, Cleveland Heights, OH 44106
Corey L.

Corey L.

WASHER MAYTAG MVWC565FW1 "Customer complaint a loud noise, had another company come and they found oil under unit, confirmed oil leaked heavily over drive components, unit needs gearcase, shield, cap, motor and shifter replaced; ordrng 1 W10913953 (actuator) and 1 W11026785 (motor-drve) and 1 W11035751 (gearcase) and 1 W11395618 (CAP) and 1 WPW10427633 (pulley shield)"

Near W 220th St, Fairview Park, OH 44126
David R.

David R.

WASHER WHIRLPOOL WFW5620HW0 "Cc of noise. Customers dad had video, sounded like something that was in the wash with the clothes was banging around. Took off back off unit, checked drain pump housing, good. Ran manual high spin, good no noise. Ran test mode, checked all components, no noise and everything is working. Moved unit back to normal spot, ran high spin and service test again. Everything checks good. Op test ok"

Near Gatestone Rd, North Ridgeville, OH 44039
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW5000DW2 Cabinet came damaged needs to be re-ordered; ordrng 1 W10676680 (cabinet)

Near Goller Ave, Euclid, OH 44119
Joe O.

Joe O.

DISHWASHER WHIRLPOOL GU1200XTLT2 Cc: leaking from front(suds)Ran normal cycle. Did not see any leaking. Drained unit. Placed water mat. Unit functioning as designed. Op test ok

Near Scottsdale Blvd, Shaker Heights, OH 44122
David R.

David R.

WASHER AMANA NTW4516FW3 "Cc had concerns with water level. Checked no error codes, ran manual mode, both valves check good. Blew through pressure hose, good. Advised to read owners manual for adding clothes and the cycles needed and water level for certain cycles. Ran on regular and ran on bulky to show customer the difference. Unit test good. Op test ok."

Near W 150th St, Cleveland, OH 44135
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL KFCS22EVMS4 "Cc unit still leaking from freezerFound small ice sheet on bottom on freezer. Drain is clear, some residual ice left under drain pan, may be allowing some defrost water to roll outward. Cleared ice from drain pan. Cleared ice from freezer. Shot some water down drain to ensure clear. Op test good."

Near Park Dr, Chagrin Falls, OH 44023
Joe O.

Joe O.

WASHER AMANA NTW4516FW3 Cc: not spinning outFound error code f8e1(long fill no fill). Ran auto test and calibration. Found cold water has low water pressure. Pulled water line off unit. Found low water pressure from house supply. Advised customer that if the washer does not see the water level it is suppose to be at the unit will drain the water from the unit without even cycling. Needs house water adjusted. Unit functioning as designed. Op test ok

Near Walford Rd, Warrensville Heights, OH 44128
David R.

David R.

WASHER WHIRLPOOL WFW5620HW0 intermittent issue with the touch UI. Ordering console ; ordrng 1 W11319991 (cntrl-elec)"

Near Country Walk, Amherst, OH 44001
Arthur V.

Arthur V.

WASHER MAYTAG MVWB766FW1 Replaced control and console. Ran a service verification cycle and a load size verification cycle. Passed both.

Near Peachtree Dr, Chesterland, OH 44026
Jeff M.

Jeff M.

WASHER WHIRLPOOL WET4024HW0 installed new parts unit did not work. call tech line they did not have any more recommendations they deem the unit unrepairable

Near W 9th St, Cleveland, OH 44113
Arthur V.

Arthur V.

WASHER WHIRLPOOL WTW4850HW1 Used actual goods issue date for pop. Cycled unit with Customer load inside. (1 mattress cover). Advised cust how this washer needs to be loaded. Also advised customer to only use HE detergent Customer very unhappy with these new units. Customer was holding switch in by hand so he could see it wash. Advised customer that the switch will not work correct by holding switch in by hand. Cleared error code for door lock.

Near Kirtland Chardon Rd, Willoughby, OH 44094
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 Found shredded foam pieces on the right corner but they were not touching the heating element to causing then to burn clear it out steam a little of ice that was on cap tube also on heating element steam it out as well trying to get a burn smell out of the previous visit it was burning a foam piece but it was clear and clean but still had the smell of burning told customer that she will need to use baking soda to take smell away and it could take a week or few days also heatings element working as design also customer said ice were brown check ice and it was good she said there not good advise her to get second opinion from another tech if she wants.

Near Baldwin Blvd, Lorain, OH 44053
Dan H.

Dan H.

RANGE MAYTAG MEW9630FZ03 Installed new control and oven temperature sensor

Near Frazier Dr, Rocky River, OH 44116
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRT348FMEZ00 Installed gasket OP TEST OK

Near Woodall Dr, Solon, OH 44139
David R.

David R.

REFRIGERATOR WHIRLPOOL WRS331SDHW00 Replaced parts. Give 24 hours to return back to normal temps. Op test ok

Near G St, Lorain, OH 44052
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KRSF505ESS01 Installed fan and cover. Wired in new thermistor. Op test good. Advised customer to allow up to 24 hrs for temps to return to desired.

Near Pheasant Run Dr, Chagrin Falls, OH 44022
Jason N.

Jason N.

RANGE MAYTAG MGR6600FZ1 "Cc unit baking performanceCustomer stated she thinks the top bake is too hot and making things too crispy on top. She moved the rack down and decreased temperatures. Advised customer that the only time the top oven burner is ignited is for broil purposes. Ran bake test to 300, let cycle, took temp samples. Average temps 290-305. Unit function is normal at this time. Advised reducing temps up to 25 degrees, changing rack positions and or trying different bakeware."

Near Greenside Dr, Painesville, OH 44077
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WTW5000DW2 Found no error codes and ran manual test for cold water and hot water pass it has good pressure call whirlpool spoke to kathy she said unit is working as design if there was no error code and hoses are properly installed they have no control of unit filling and the unit is manufacture to save electricity and water.

Near Grafton Rd, Grafton, OH 44044
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Installed water valve and led module. Tested water and ice maker. Op test ok

Near Glengary Dr, Rome, OH 44085
Arthur V.

Arthur V.

WASHER MAYTAG MAV8551AWW Found unit washing and spinning at the same time. Needs transmission. We do not have special tools needed for replacing transmission. Unit is unrepairable

Near Madison Rd, Montville, OH 44064
Arthur V.

Arthur V.

RANGE GE JBP23DR2WW Found right front burner switch faulty and needs replaced. Customer does not want repaired.

Near Wilmington Dr, Painesville, OH 44077
Adam B.

Adam B.

Found failed pump on washing machine, replaced the same. Operation tested ok.

Near Brookside Dr, Perry, OH 44081
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL ED25DQXDW02 "Customer complaint fridge is making a sound it did not make before but is not making it now, turned cooling up and held open drs to trick thermostat, sound still not heard, advised customer to try to record the sound if it happens again, customer wanted the front grille that has a crack and a missing shelf stud replaced, quoted to send to customer for customer to install; ordrng 1 2155485 (grille) and 1 4388538 (stud-shelf), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Tourelle Dr, Highland Heights, OH 44143
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KSSO42QTX02 "Recovered refrigerant, installed compressor, evaporator, heat exchanger and uv dye drier. Pulled vacuum of 29in/hg on system for 15 min. Held vacuum for 15 min. Small leak detected, found leaking at low side charging hose. Changed hoses and pulled vacuum on system again. Held vacuum, no leaks, recharged with 7.5oz of r134a. Good frost pattern on evaporator. Advised customer to allow 36-48 hrs for unit to return and regulate temps."

Near Oak Hill Dr, Kent, OH 44240
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KRMF606ESS01 "Cc unit not making iceRan diagnostics, found e5 for ice maker time out. Ran harvest, all functions passed. Ran manual fill test, valve humming, no water. Found water line to ice maker froze up. Thawed line, good water flow. Op test good. Advised to allow up to 24 hrs for ice production."

Near Pinehurst Dr, Aurora, OH 44202
Gabriel P.

Gabriel P.

DRYER AMANA NED4655EW1 "Found 000 voltage from l1 to neutral and l2 to neutral 000 voltage but 244 to l2 to l1 still need electrician also parts never arrive to customer ,opt test ok"

Near Robin Dr, Elyria, OH 44035
Corina B.

Corina B.

WASHER WHIRLPOOL MVWC400XW4 "CC that the unit will not finish a load. Ran diag F8e1 long fill no fill, f0e2 over suds. Ran a manual test drain, agitated. When spinning the gearcase is worn. Will need a new gearcase. Found oil leaking will need a motor, capacitor, cam, shifter and belt. ; ordrng 1 W10721967 (drive pulley) and 1 W10832724 (drive motor) and 1 W11035747 (gearcase) and 1 W11395618 (CAPACITOR ) and 1 WPW10006355 (actuator) and 1 WPW10006384 (drive belt)"

Near Nicholas Ave, Cleveland, OH 44102
Corina B.

Corina B.

REFRIGERATOR MAYTAG MFX2570AEM3 CC that the unit is leaking from the right side. Checked gaskets good. Found water leaking in the bottom of the ff section. There is no water pressure to the water valve. Water valve is weeping. Will need a new water valve. Advised cust to replace the saddle valve with an inline valve.

Near London Rd, Cleveland, OH 44110
Corina B.

Corina B.

REFRIGERATOR MAYTAG MRT311FFFZ00 Cc that there is water leaking from the back of unit. Found water line not inserted into water valve all the way. Trimmed end of water line to ensure a better fit into water valve. Cycled ice maker. Optest ok.

Near W 214th St, Fairview Park, OH 44126
Jeff M.

Jeff M.

DISHWASHER KITCHENAID KDFE104HPS0 The valve is not needed the unit fills with water the pump is not receiving power needs a new control and the sump motor I cannot verify if the pump works.; ordrng 1 W11085683 (pump&motor) and 1 W11305303 (cntrl-elec)

Near Clay St, Jefferson, OH 44047
Corina B.

Corina B.

DRYER ADMIRAL AED4516HW0 "CC that the unit is not heating checked terminal block l1 to n 120 volts, l2 to n 120 volts. L1 to l2 0 volts. Checked cord has continuity. Checked outlet has 240 volts. Plugged unit back in, did not have 240 volts. Cust will need an electrician to replace the outlet. Optest ok"

Near Lorain Rd, Fairview Park, OH 44126
Jeff M.

Jeff M.

RANGE KITCHENAID KODE300ESS00 I call tech line. He told me to replace the cooling fan and the thermal fuse. I asked him about possible replacement deeming it unrepairable; ordrng 1 W11245567 (blower) and 1 WPW10545291 (fuse-thrml)

Near Shannon Rd, Cleveland Heights, OH 44118
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRT318FZDM05 Replaced the gaskets. Optest ok.

Near Center Ridge Rd, Rocky River, OH 44116
Corina B.

Corina B.

WASHER MAYTAG MVWC360AW0 "CC that the unit will not do anything and makes a loud noise. Ran diag F7E1 – BASKET SPEED FAULT, F5E4 – LID NOT OPENED BETWEEN CYCLES, F7E7 – MOTOR UNABLE TO REACH TARGET RPM. Started a manual test with a spin test. Found the gearcase is loud. Will need a new gearcase."

Near Ambour Dr, North Olmsted, OH 44070
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW4816FW2 Lock failed The striker and lid is twisted both lock and striker needs replaced; ordrng 1 W10837741 (lid strike) and 1 W11307244 (latch)

Near Southington Dr, Parma, OH 44129
Corina B.

Corina B.

DRYER SAMSUNG DV42H5600EP/A3 Cc that the drum would not turn and there is a burning smell after a while. Took the unit apart and removed the drum. Found the idler pulley ceased. Replaced idler pulley. Optest ng. When starting the unit would run for a second then turn off. Could smell a burning smell. Found the motor is hot and is where the smell is coming from. Will need a new motor assembly. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. ; used 1 DC93-00634A (IDLER PULLEY 4442) from stock

Near Westwood Rd, Westlake, OH 44145
Jeff M.

Jeff M.

WASHER MAYTAG MVWC555DW0 Hub is stripped out along with wash plate both need to be replaced; ordrng 1 W10528947 (drive hub kit) and 1 W10902814 (washplate)

Near Dalebrook Ave, Brook Park, OH 44142
Corina B.

Corina B.

DRYER WHIRLPOOL WGD8500DW1 Cc that F3e1 comes up after you start the unit. Found F3E1 Exhaust Thermistor Open/Shorted checked the resistance from r/wh to r/wh 12.5ohms at 70* checked wires to cabinet good. Will need a new control. Cust has an extended warranty. Told them to call warranty company back to authorize repair

Near Mendelssohn Dr, Westlake, OH 44145
Corina B.

Corina B.

RANGE WHIRLPOOL WEG750H0HZ0 Cc that oven light does not work. Does not heat past 200. Found connector to cooling fan and light not fully connected on main control board. Reconnected connector to board. Replaced the light from t/s. Light works and oven is heating. Heated oven to 325. Optest ok. ; used 1 S3810 () from stock

Near Gladys Ave, Lakewood, OH 44107
Corina B.

Corina B.

WASHER MAYTAG MVWB965HC0 "CC that there is no power to the unit. Checked outlet, good. Checked power at control 120 volts. Replaced the control and ui. Brought core back for return. Ran a calibration test. Started a normal cycle. Optest ok."

Near Stowaway Cove, Avon Lake, OH 44012
Jeff M.

Jeff M.

REFRIGERATOR FRIGIDAIRE FGHB2866PFGA Installed new part unit op tested good

Near Brush Rd, Richmond Heights, OH 44143
Jeff M.

Jeff M.

REFRIGERATOR MAYTAG MRT118FFFH04 Installed new part unit op tested good

Near Stanfield Dr, Parma, OH 44134
David R.

David R.

OTR MICROWAVE WHIRLPOOL WMH31017HW2 Cc unit mad a loud pop and then stop heating, loud noise. Loud vibrating noise coming from transformer. Checked and not getting 120 from low side. Ordering mag, cap diode, transformer ; ordrng 1 W10754299 (magnetron) and 1 W10836753 (transformr) and 1 W10850446 (capactr-mg) and 1 W11256462 (diode)"

Near Cady Rd, North Royalton, OH 44133
Jeff M.

Jeff M.

RANGE WHIRLPOOL WFG525S0HV1 The popping noise of the customer is experiencing is coming from the expanding and contracting of the flames and metal. Normally the smoke that the customer witness was the first time that the oven was ever used it was burning oil’s normal shouldn’t happen again

Near W 103rd St, Cleveland, OH 44111
Jeff M.

Jeff M.

RANGE WHIRLPOOL KFEG500ESS3 Customer was unsure on how to use the individual accessory options that the oven does have cooked time delay start things of that nature. We looked through the owners manual and we figured out the oven works fine unit tested good

Near W 157th St, Cleveland, OH 44135
Jeff M.

Jeff M.

WASHER AMANA NTW4516FW3 Installed new part unit op tested good

Near St Mark Ave, Cleveland, OH 44111
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Replace parts opt test ok

Near Wellesley Ave, North Olmsted, OH 44070
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KSSO42QTX02 Recovered refrigerant Installed compressor and dryer and evap and heat exchanger Ran 28 inch vac for 20 min Recharged with 7.5 oz r134a Advised to let cool for 48 hours

Near Oak Hill Dr, Kent, OH 44240
Gabriel P.

Gabriel P.

DISHWASHER KITCHENAID KUDI02FRBL1 "Found the screws of latch out screw in press start and start to fill and wash but two buttons on user interface are lighting on gave customer estimate but part is discontinued,opt test ok"

Near Capri Ct, Avon Lake, OH 44012
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KFCS22EVMS00 "Found compressor not running start device will stay clicking replace from truck stock ,opt test ok ; used 1 8201786 (STARTER) from stock"

Near Hilliard Blvd, Westlake, OH 44145
Gabriel P.

Gabriel P.

REFRIGERATOR GE PFE28RSHESS Customer had a power outage he also has a claim with ohio Edison any ways ran my diagnostic found 2 v dc going to inverter which was the red and white wire also 125 voltage from orange and black wire which is getting proper voltage I believe the power outage may have damage the inverter board cause is not starting compressor the condenser fan working but not compressor it is a verable speed compressor explain customer if I replace a new inverter and compressor still won’t start then it will need a compressor but we won’t know that till we replace it and if ohio edison will paid for repair then I highly recommend replacing the main control as well customer will not repair at the moment

Near Ichabod Dr, North Ridgeville, OH 44039
Jason N.

Jason N.

WASHER WHIRLPOOL WTW5100VQ0 "Cc unit making noise in spin cycle.Found unit tub sitting at an angle, tub will be off balance when in spin. Found suspension springs and brackets underneath very corroded and weak. Base is rusted out all around the bottom. Talked to BJ about if unit is repairable. ; ordrng 1 285219 (pad) and 1 285744 (pad-suspen) and 1 285771 (base) and 1 285901 (spring) and 1 8316845 (spring) and 6 W10846509 (screw)s and 1 WP63907 (spring) and 1 WP64065 (bracket) and 2 WP64067 (bracket)s and 1 WPW10145155 (retainer)"

Near Vineyard Ave, Cleveland, OH 44105
Brian M.

Brian M.

WASHER MAYTAG MVWB835DC4 Cc unit not spinning clothes out well Found error for off load balance f0e5 Cleared codes ran auto test and calibration OP TEST OK Advised customer on loading machine

Near Morgan Trail, Aurora, OH 44202
David R.

David R.

RANGE WHIRLPOOL WEG515S0FS0 "Cc oven not working. Trying turning oven on nothing. Looked underneath at wiring found loose/off, customer had items in bottom drawer that was knocking into wiring to the bake ignitor. Corrected. Tested out oven 3/4 times, each timed sparked up, went to 350*. Op test ok.

Near Kimberly Cir, Oberlin, OH 44074
David R.

David R.

RANGE WHIRLPOOL WEG750H0HZ0 "Cc unit turning off/on, bake not working. Tried bake at 350* didn’t hear it spark up. Customer said if you turn all 5 burners then push the bake button it will work. Tried and effort the bake was working correctly. Tried again, same thing, intermittent issue. Correct power from outlet, wires all check good. All cooktop checks good. Ordering controls, modules and ignitor; ordrng 1 W10860916 (module-spk) and 1 W11205353 (cntrl-elec) and 1 WPW10324262 (igntr-oven) and 1 WPW10475149 (module-spk)"

Near Nottingham Dr, Parma, OH 44134
Corey L.

Corey L.

WASHER MAYTAG MTW5700TQ0 "Customer complaint washer did not spin and agitator did not move, started washer on normal cycle, washer filled and agitated, advanced to spin, unit spun and drained, unable to duplicate the issue, unit is operating as designed"

Near Sherwood Blvd, Euclid, OH 44117
David R.

David R.

DISHWASHER KITCHENAID KDPE234GPS0 Replaced part, tested all buttons working, customer noticed cabinet of unit at left right corner and front panel smashed in. Calling Home Depot/Kitchenaid to try to get a new one. Op test ok"

Near Brookhaven Dr, North Royalton, OH 44133
Corey L.

Corey L.

MICROWAVE KITCHENAID KOCE500ESS01 "Installed parts listed, op test good"

Near City View Dr, Cleveland, OH 44113
Brian M.

Brian M.

WASHER WHIRLPOOL WTW6400SW1 "Cc unit gets out of balance Found suspension to be extremely weak and bounces all over the place Needs suspension rods ; ordrng 1 W10820048 (suspension7688), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Country Ln, Chagrin Falls, OH 44023
Jason N.

Jason N.

WASHER MAYTAG MVWB765FC3 "Cc unit making squeaking noise during cycleRan diagnostics, no code stored, ran auto cycle. No abnormal sounds. Ran spin test and agitation test. Customer hearing the magnet shifting back and forth in agitation. Advised customer that this is normal for these units. Unit operating as designed."

Near Loch Lomond Ct, Solon, OH 44139
David R.

David R.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Replaced parts, tested. Op test ok"

Near Twin Oaks Dr, Broadview Heights, OH 44147
Corey L.

Corey L.

REFRIGERATOR KITCHENAID KRMF606ESS01 "Replaced frz evap fan, tightened right ff door and frz handles, left ff door sagging from hinge and hits right side door when opened or closed, adjusted door at hinge, op test good"

Near Fulton Rd, Cleveland, OH 44113
Jason N.

Jason N.

WASHER MAYTAG MHW6630HW0 "Cc unit leaking from front, clip came offCustomer stated the front door clip came off and she can’t use it because it leaks. Confirmed front bellow spring clamp hanging. Reinstalled clamp. Ran auto test to ensure good seal. Op test good."

Near Woodcrest Dr, Chagrin Falls, OH 44022
Jeff M.

Jeff M.

DISHWASHER WHIRLPOOL WDT780SAEM1 "The u;it is filling with water but not washing needs a pump; ordrng 1 WPW10605057 (pump and motor assy), used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock"

Near Safford St, Madison, OH 44057
Brian M.

Brian M.

MICROWAVE GE JKP78G0K3BG Did not physically work on unit took pics and looked up age Could not work on unit it’s from 1989 and no info available from Ge

Near Rollingbrook Trail, Solon, OH 44139
David R.

David R.

WASHER MAYTAG MVWX655DW1 "Cc of noise from drain and filling. No error codes. Ran s vice test mode, good. Ran manual, valves are working and drain sounded normal. Told customer depending on what cycle you have it on and how much load you have in the unit and what stage the cycle is in, you might not see a lot of water enter at first but through cycle unit dispenses more water. Ran power wash and cold wash like the customers use with tap cold. Everything checked good. Op test ok*

Near Pearl Rd, Strongsville, OH 44136
Brian M.

Brian M.

DISHWASHER GE DDT595SMJ0ES Cc of unit not draining Found debris in drain Removed debrisRan test cycle OP TEST OK

Near Fenmore Ln, Reminderville, OH 44202
Corey L.

Corey L.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Ice not being made, no ice maker errors, I’m cycled and water filled, ice box fan is not running, replaced deli control, control still dead, found harness for deli board under drawer damaged from harness rubbing on track when opened and shut, unit needs harness replaced, unit also needs ice box fan; ordrng 1 W10846539 (fan ) and 1 W11170612 (harns-wire) and 1 WPW10392172 (gasket FAN )"

Near Strongsville, OH 44149
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRX735SDBM04 "Correct part number incorrect part in boxes. gaskets that arrived are too big for the unit. Re ordering door gasket. spoke with BJ he states he will research the part. Office to reschedule, part shows out of stock; ordrng 1 W10830274 (gasket-fip)"

Near Woodruff Dr, Painesville, OH 44077
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KSSS42QMW01 Cc: not cooling properlyFound temps in ff section at 43 degrees freezer at 13 degrees. Customer states the unit got to 56 degrees in the ff section and 60 degrees in the freezer. Customer does not have unit stocked. Pulled evap cover found partial frost pattern. Found potential leak from factory connection on evaporator. Need evaporator and drier; ordrng 1 WP2306093 (evaporator) and 1 WPW10143759 (dryer)

Near Camberly Dr, Lyndhurst, OH 44124
Jason N.

Jason N.

WASHER WHIRLPOOL MVWC565FW "Cc unit making a squealing grinding sound againFound pulley nut had fallen off, pulley grinding into belt guard. Reinstalled nut with blue loctite. Ran auto test and calibration. Op test good."

Near Skyview Rd, Cleveland, OH 44109
Joe O.

Joe O.

REFRIGERATOR MAYTAG MTF2156GEB Cc: frost build up in freezerFound ff gasket and freezer gasket both allowing warm air in the unit. Adjusted freezer door gasket. Found gasket on ff door ripped. Needs ff door gasket; ordrng 1 WP61004017 (seal- f.f.)

Near Byron Dr, Mayfield Heights, OH 44124
Corey L.

Corey L.

REFRIGERATOR AMANA ASI2575GRS01 "Customer complaint fridge makes this rattling noise, confirmed sound was present while entering home, found rattle coming from rear of condenser area under unit, made several adjustments to alleviate noise, op test good"

Near Valley Villas Dr, Parma, OH 44130
Corey L.

Corey L.

RANGE WHIRLPOOL WFG525S0HZ1 "Customer complaint oven smells like gas when cooking, found ignitor mounting screw loose allowing ignitor to sag and is too far for good spark, corrected, op test good, customer stated it always used to click several times when starting then poof"

Near Maplewood Rd, Parma, OH 44130
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRS322FDAW04 "CC that there is a noise sometimes. Turned unit off and back on, no noise. Cycled the ice maker found the water valve making the noise. No water to unit. Turned ice maker off. Optest ok."

Near Meldon Dr, Mentor, OH 44060
David R.

David R.

DISHWASHER KITCHENAID KUDS24SEBL5 "Replaced parts. Tested. Op test ok, new gasket is still until worn in, have to push a good amount of force to close."

Near Tudor Cir, North Royalton, OH 44133
David R.

David R.

REFRIGERATOR WHIRLPOOL WRB322DMBM01 Replaced parts. Op test ok

Near Sunrise Blvd, North Royalton, OH 44133
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KRFC302ESS00 "Cc: not coolingFound temps in ff section at 63 and freezer at 60. Found ball of ice on cap tube. Unit only pulling .6 amps. Needs evaporator, drier and compressor.Unit is under 5 years. Shows parts and labor covered.; ordrng 1 W10507884 (compressor) and 1 WPW10143759 (dryer) and 1 WPW10317014 (evaporator)"

Near Broxton Rd, Shaker Heights, OH 44120
Joe O.

Joe O.

DISHWASHER KITCHENAID KUDL02IRBS2 Cc: dispenser not openingFound dispenser connector will not hold connection. Need dispenser. ; ordrng 1 WPW10224430 (dispenser)

Near Claver Rd, University Heights, OH 44118
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRT311FZDB01 "Found out the door warp by seal customer show me frost building around door also not sitting level again it was missing the hinge shim also customer found a crack on one of the door bin crack he forgot to tell me on first visit he said when deliver installer step on it told him I would put info for whirlpool to approve it but ordering a door and parts needed ,office make sure door comes with seal cause original door the seal dont come of it connected with door ; ordrng 1 LW10599399 (dor-fip) and 1 W10803530 (bin-cntlvr) and 1 WP2183852 (shim) and 1 WP2314293 (thimble) and 3 WP489467 (washer)s"

Near Bridle Ln, Berea, OH 44017
Joe O.

Joe O.

WASHER MAYTAG MVWX655DW0 "Cc: washplate spinning really fast, not spinning clothes outFound error codes f7e1(basket speed fault) and f0e5(off balance load). Found hub stripped. Replaced hub. Ran auto test and calibration. Op test ok; used 1 W10528947 (HUB2616) from stock"

Near Overbrook Rd, Lyndhurst, OH 44124
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRF532SMBM01 "Cc: not coolingFound temps in ff at 48 degrees and freezer at 30 degrees. Found frost build up on rear evap cover. Pulled evap cover. Found frost build up across the evaporator. Put unit into manual defrost. Unit not defrosting. Ohmed out heater. Checked good. Needs bi metal; ordrng 1 WPW10165425 (bimetl-def4787), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Red Maple Dr, Painesville, OH 44077
Jason N.

Jason N.

DISHWASHER WHIRLPOOL WDF520PADB3 "Cc unit not draining.Ran diagnostics, found codes 8-1 for slow drain. Ran wash then cancel drain, drain is slow. Found drain hose clogged with fat deposits and debris. Cleared out. Retain drain test, now not draining, drain pump buzzing. Replaced drain pump using truck stock. Drain test good. Op test good.; used 1 W10876537 (PUMP-DRAIN) from stock"

Near W 65th St, Cleveland, OH 44102
Joe O.

Joe O.

DRYER WHIRLPOOL LGR7646EQ0 Cc: not heatingCust has a plastic accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard. found thermal fuse open. Venting kinked. Replaced thermal fuse. Op test ok ; used 1 WP3392519 (THERMAL FUSE1540) from stock

Near Haverford Dr, Lyndhurst, OH 44124
Jason N.

Jason N.

RANGE WHIRLPOOL WFE320M0ES2 "Cc unit door fell offConfirmed door hinge spring side damaged. Could not complete job, spring hinge is not here at customer house. Reordering.; ordrng 1 WPW10299226 (hinge-door)"

Near Cornelia Dr, Chardon, OH 44024
David R.

David R.

DISHWASHER WHIRLPOOL MDB7979SHZ0 "Replaced parts, tested. Op test ok."

Near Hampton Chase, Strongsville, OH 44136
Corey L.

Corey L.

WALL OVEN GE PB960TJ2WW "Customer complaint upper oven did not cook item after it was preheated to 350 food was inserted and when it was checked an hour later it was only luke warm, started upper bake for 350 with cast mini pan, allowed to preheat, preheated pan to 355, allowed element to cycle, unit is operating as designed, if the relays on board are not opening every time unit will need new control WB27X27127 and that board is not in stock"

Near Sherman Ln, North Royalton, OH 44133
Corey L.

Corey L.

RANGE GE JGSP28WEK2WW "Installed part, op test no good, followed wires from ignitor to control valve, found an ignitor wire had been pinched between metal and giving control valve a false reading, repairs wire, added insulation from an extra ignitor kit on truck, op test good"

Near Parkview Dr, Seven Hills, OH 44131
Brian M.

Brian M.

DISHWASHER KITCHENAID KDFE204ESS3 Cc unit has hole in drain line and water fill line Found second half of hose going disposal bad Replaced using back stock Ran test cycle OP TEST OK ; used 1 8269144A (DRAIN HOSE 1544) from stock

Near Kensington Dr, Chagrin Falls, OH 44022
Joe O.

Joe O.

RANGE GE CGS986SEL1SS Cc: not heatingFound igniter weak. Replaced igniter. Ran test bake. Op test ok; used 1 12400035 (IGNITER5299) from stock

Near Canterbury Ct, Willoughby Hills, OH 44092
Gabriel P.

Gabriel P.

REFRIGERATOR MAYTAG MBR2258XES4 When arrive fan motor was not running again evaporator got frozen all over again steam ice on evap and replace motor fan opt test ok

Near Eventide Dr, Parma, OH 44129
Brian M.

Brian M.

DRYER WHIRLPOOL MEDC200XW1 Replaced timer Ran test cycle OP TEST OK ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Prentiss Rd, Garrettsville, OH 44231
David R.

David R.

WALL OVEN WHIRLPOOL WOD93EC0AS05 Replaced parts. Op test ok

Near Columbia Rd, Olmsted Falls, OH 44138
Corina B.

Corina B.

DRYER WHIRLPOOL LER8620PW0 Replaced door switch. Ran normal cycle. Dryer is heating. Optest ok. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent.

Near Brecksville Rd, Independence, OH 44131
Gabriel P.

Gabriel P.

REFRIGERATOR MAYTAG MFI2569VEW "Customer said that Ice maker wasn’t making ice until 5 days ago it started making ice did not found no issue with the chute everything is operating normal will not go with further diagnostic at the moment cause wont be able to duplicate issue everything is working as design,opt test ok"

Near Whitehead Rd, LaGrange, OH 44050
David R.

David R.

WASHER WHIRLPOOL WTW7300DW1 "F8E1 error. Found cold water valve bad, tested in manual, hot water valve only one working. Made sure water was coming from house, good. Screens not plug. Will need need valve. *do not order; ordrng 1 W11220230 (valve), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Shadow Creek Dr, Westlake, OH 44145
David R.

David R.

WASHER MAYTAG MVWC565FW1 Replaced parts. Ran test mode and calibration. Op test ok

Near Marshfield Blvd, Westlake, OH 44145
David R.

David R.

DRYER WHIRLPOOL LEC7848DQ0 "Cc start button not working. Arrived and customer said unit is working. Checked the switch and it started every time. Door switch also tested good. Checked to make sure start switch was positioned correctly, good. Let customer know to make sure door is closed all the way or else that might have affected it. Unit is good. Op test ok"

Near Powell Dr, Bay Village, OH 44140
Corina B.

Corina B.

OTR MICROWAVE WHIRLPOOL WMH53521HZ0 Replaced main control. Checked light and fan. Heated cup of water for 30 seconds. Optest ok. Brought core back for return.

Near Windswept Dr, Brecksville, OH 44141
Gabriel P.

Gabriel P.

DISHWASHER KITCHENAID KDFE104DSS2 "Found error code f7e1 clear error ran diagnostic test pass,also turn power of from unit wait it a 1 minute to reboot computer then turn back on ran auto test ,pass opt test ok"

Near W Wagar Cir, Rocky River, OH 44116
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWB300WQ2 "Leaking lots of oil also lots of oil around stator there is oil on floors gave and estimate customer will not repair ,opt test ok"

Near Thrush Ave, Cleveland, OH 44111
Gabriel P.

Gabriel P.

RANGE KENMORE 790.471544 "Heating element open giving estimate customer will fix,ordering ; ordrng 1 318255401 (element), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Big Creek Pkwy, Parma Heights, OH 44130
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRF736SDAW14 Replaced damper control. Optest ok.

Near Royalview Dr, Parma, OH 44129
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WTW4800BQ1 Replace all parts ran auto test and calibration pass opt test ok

Near Dunford Rd, Westlake, OH 44145
Corina B.

Corina B.

WALL OVEN GE JK3800DH2BB Replaced main control. Pre heated oven to 350F. Optest ok.

Near Royal Forest Dr, Westlake, OH 44145
David R.

David R.

MICROWAVE WHIRLPOOL WOC75EC0HS01 Replaced part. Tested op test ok

Near Park Pl, Avon Lake, OH 44012
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRF532SMBW01 "Found unit not going into defrost. Manually put into defrost. Heater came on. Needs control. ; ordrng 1 WPW10637328 (cntrl-elec), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Creek Rd, Kingsville, OH 44048
Corina B.

Corina B.

WASHER MAYTAG MAH5500BWW CC that there is water in the tub after it’s done. The water in the basket is normal. It balances the basket and tub. Ran a drain and spin. Optest ok.

Near Nottingham Dr, Avon Lake, OH 44012
Arthur V.

Arthur V.

WASHER MAYTAG MVWC200XW2 Upon arrival ran diagnostics and no errors. Ran service cycle unit passed. Had customer start a cycle. Also customer complaint that water pours out of drain ( see pics). Drain issue is a plumber issue. Drain is not taking all the water and it is overflowing. Advised customer she needs a plumber for that issue. Unit is on e extension cord. Advised cust it is not designed to be used with a extension cord. Recalibrated unit and unit passed. Unit filled and advanced to wash. Unit working as designed. ; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock

Near W 40th St, Ashtabula, OH 44004
Corey L.

Corey L.

WASHER MAYTAG MHW6630HW0 "Customer complaint washer is still leaking when washing heavy loads, customer stated he watched a whole cycle and it was leaking inside the back under the vent where this fan is, customer started large load of towels, unit filled, removed vent hose and found moisture accumulating, vent fan is not running, performed quick test cycle, unit filled then canceled itself from test mode back to standby without draining, drained unit, ordering control and vent fan; ordrng 1 W11316273 (fan) and 1 W11322883 (cntrl-elec)"

Near Cecelia Dr, Parma, OH 44134
Corey L.

Corey L.

WASHER WHIRLPOOL WTW4815EW0 "Customer complaint washer is making clothes stain showed several items with the brown mark on them, removed agitator cap and found build up of brown colored detergent, ran diagnostics found f0e2 over suds, advised only need 1-2 tbsp of an he detergent, advised customer to use afresh tablets to help clean washer, unit is operating as designed"

Near Sprucedale Rd, Broadview Heights, OH 44147
Jason N.

Jason N.

WASHER WHIRLPOOL WFW8400TW00 "Cc unit stopped in mid cycleRan diagnostics, found codes f33 for pump drive system error, f01 eeprom board error, f21 for long drain. Ran diagnostics, would not make it into spin or drain portion before f01 popped up. Unit needs main control. Customer not repairing at this time, estimate only."

Near Twin Acre Ct, Moreland Hills, OH 44022
Brian M.

Brian M.

WALL OVEN MAYTAG MEW9627FZ02 Installed control Ran test bake to 200 OP TEST OK

Near S Ridge Rd, Perry, OH 44081
Joe O.

Joe O.

DRYER WHIRLPOOL LG7001XMW2 Installed rollers. Ran test cycle. Op test ok

Near S Woodland Rd, Shaker Heights, OH 44122
Arthur V.

Arthur V.

DISHWASHER FRIGIDAIRE FFID2426TD0A Customer complaint unit not draining. Cycled unit and it drained. . Tried 3 more times and unit drained completely each time. Customer stated unit washes good and dishes come out clean. Unit working as designed at this time. Could nit duplicate issue.

Near South Ridge Rd E, Geneva, OH 44041
Jason N.

Jason N.

OTR MICROWAVE WHIRLPOOL WMH31017FW0 "Cc unit not operating Found unit will not power on. Checked power in to unit, good at 121v. Checked filter fuse and cavity thermostat. Thermostat open, unit needs cavity thermostat.; ordrng 1 W10269232 (thermostat2816), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Angela Dr, Warrensville Heights, OH 44128
Brian M.

Brian M.

WASHER MAYTAG MVWB766FW1 Cc unit will not power on Could not get UI to Respond green light on control but not powering on Replaced UI and control Ran auto test and calibration OP TEST OK

Near Millview Ln, Chardon, OH 44024
Jeff M.

Jeff M.

REFRIGERATOR KITCHENAID KSSC48QVS06 "The condenser fan was not operating. With the fan unplugged they get 16 V AC. Linzer fan field customer had a fan replaced the fan unit still did not work. Now with the new fan plugged in there’s no power to the fan. The original fan failed and damaged the control board needs a new control board.; ordrng 1 WPW10427079 (cntrl-elec), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Caves Rd, Chesterland, OH 44026
Brian M.

Brian M.

BEVERAGE CENTER KITCHENAID KBCS24RSBS04 Cc that unit is to warm Found unit to be not running Removed evap cover found fan not running Unplugged unit and reset control Unit started right up and frost pattern started to show At this time unit is operating Advised it may take 24 hours to chill to normal temps

Near Annandale Dr, Chagrin Falls, OH 44022
Corey L.

Corey L.

WASHER WHIRLPOOL WTW6700TW1 "Squeaking could now be heard even even spinning by hand, replaced bearing kit again, op test good, squeaking is gone; used 1 W10435302 (BEARING) from stock"

Near Princeton Dr, North Royalton, OH 44133
Jeff M.

Jeff M.

WASHER MAYTAG MVWC465HW2 Installed new part unit op tested good. Lock was broken install the new parts where the lock code for a calibration unit tested good

Near Turney Rd, Garfield Heights, OH 44125
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRT518SZFW Installed new part unit op tested good

Near Northcliff Ave, Brooklyn, OH 44144
Joe O.

Joe O.

DRYER WHIRLPOOL WED5000DW2 "Cc: not heating/smellFound wiring in terminal block shorted. Needs terminal block and cord. Replaced power cord and terminal block. Ran test cycle. Op test ok; used 1 279320 (BLOCK-TERM), and 1 PT500L (3 PRONG DRYER CORD) from stock"

Near E 188th St, Cleveland, OH 44122
Jason N.

Jason N.

RANGE WHIRLPOOL WFG320M0BS3 "Cc unit LF burner only sparking, not ignitingCustomer showed popCustomer stated when it doesn’t ignite, the home CO detector goes off. Found burner cap sitting off burner head. Tested ignition on unit, both large burners take a few seconds to ignite, advised customer this is normal, may take approx 5-7 seconds for it to ignite. Adjusted burner valves. Unit is operating as designed."

Near Hansen Rd, Maple Heights, OH 44137
Arthur V.

Arthur V.

DISHWASHER MAYTAG MDBH945AWW3 Found touch pad shorted. Needs part number 6-919835. Part is no longer available. Advised customer.

Near Telling Dr, Geneva, OH 44041
Joe O.

Joe O.

RANGE MAYTAG MGR6600FZ0 Cc: not ignitingFound items in drawer slid off the rear and was getting the ark from the wiring. Moved items in drawer unit started every time. Op test ok

Near S Overlook Rd, Cleveland Heights, OH 44106
Joe O.

Joe O.

MICROWAVE KITCHENAID KHMS1850SSS1 "Cc: not workingFound unit is receiving proper power. Found display unresponsive. Tabs holding vent broken held on with tape. Found microwave fuse blown. Hooked up jumper unit started and did not trip breaker. Needs fuse and interlock switches. Replaced interlock switches and fuse. Op test ok; used 1 W10138793 (FUSE, MICROWAVE862), and 1 W10450407 (XXX DO NOT RESTOCK XXX6439) from stock"

Near E 177th St, Cleveland, OH 44128
Jeff M.

Jeff M.

DISHWASHER MAYTAG MDB4949SHZ Installed new part unit op tested good

Near Northcliff Ave, Brooklyn, OH 44144
Brian M.

Brian M.

MICROWAVE WHIRLPOOL WOC75EC0HS01 Cc of unit randomly shutting down and powering back up and sometimes the microwave not starting Found error of f6e0Followed tech sheet and according to sheet needs UI replaced.ordrng 1 W11351549 (UI )

Near , CT
Jason N.

Jason N.

DRYER MAYTAG MEDB765FW0 "Cc unit not startingRan operation test, unit function is normal. Customer stated it won’t start, sometimes it will, very random. Had customer show me how she started it, she’s pushing the start and letting go. Advised customer to hold finger to start button for 3 seconds without putting pressure on it. Customer op test good."

Near Homewood Ave, Maple Heights, OH 44137
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Found unit not cooling. Found evap drain pan full of dye(see pics). Unit will need a compressor,evap,and filter change. BJ. Extra time. Sealed system tech. ; ordrng 1 8201675 (compressor) and 1 W11116006 (evaporator)"

Near Cornwall Ct, Mentor, OH 44060
Joe O.

Joe O.

DISHWASHER WHIRLPOOL WDF520PADB7 "Cc: no power, will not fillApplied power, tested unit. Unit functioning as designed. Op test ok"

Near Euclid Ave, Willoughby, OH 44094
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Customer complaint water slowed back down to thin stream, confirmed, filter head sticking, ordering filter head asm; ordrng 1 W11346622 (FILTER HEAD)"

Near Wiltshire Rd, North Royalton, OH 44133
Brian M.

Brian M.

DISHWASHER KITCHENAID KDTE334GPS0 Cc unit not cleaning well Found debris is all the spray arms Cleared out debris Ran test cycle OP TEST OK

Near Brandon Cir, Aurora, OH 44202
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Cc: freezer light not working, ff lights dimFound freezer led module defective. Replaced freezer led. Op test ok"

Near Stratford Ridge Ln, Chardon, OH 44024
Joe O.

Joe O.

DISHWASHER KITCHENAID KDTE304DSS0 Installed sump assembly. Ran test cycle. Op test ok

Near Giuliano Dr, Kirtland, OH 44094
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Cc unit not dispensing ice Customer states it will sound like it’s dispensing crushed ice when selecting cubes and sometimes nothing drops. She has to move ice cubes around in container to get it to dispense. Advised customer that this is normal as ice cubes will have a tendency to stick together if sitting too long. Called wp techline, Kathy, as cubes will have a tendency to fuse together, consumer will have to shake cubes up occasionally to loosen for dispense."

Near Westview Rd, Bedford, OH 44146
Arthur V.

Arthur V.

DRYER MAYTAG MEDB835DW4 Also needs outer panel. Glass shattered everywhere ; ordrng 1 W11129460 (door)

Near Mentor Ave, Mentor, OH 44060
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Cc: frost in freezer, light in freezer outFound small amount of frost buildup in freezer. Customer states it has been getting better. All gaskets are sealing, light is still functioning(was frozen). Op test ok"

Near Johnnycake Ridge Rd, Mentor, OH 44060
Arthur V.

Arthur V.

DRYER WHIRLPOOL WED4950HW0 Cycled unit for 30 plus min. No noise. Showed employee on the floor that unit was working and not making noise. Unit op test good. No unusal sounds.

Near Mentor Ave, Mentor, OH 44060
Corey L.

Corey L.

REFRIGERATOR MAYTAG MFI2269VEW1 "Customer complaint noise came back, he said he was just walking by it and it made the noise, he recorded sound, played sound, sounds like teeth on the ice maker skipping, attempted jumping I’m, I’m will not active, quoted for im, ok, ordering; ordrng 1 WPW10190981 (icemaker), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Alan Pkwy, Middleburg Heights, OH 44130
Brian M.

Brian M.

MICROWAVE WHIRLPOOL WMH32L19AS-0 Cc that unit is not heating Ran several test loads Unit is heating and working as design at this time

Near Keswick Dr, Kent, OH 44240
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWC565FW2 "F8e1 no fill long fill found drain hose push in all the way a foot deep correct issue,ran bulky sheets cycle,opt test ok it advanse to rinse drain was the issue the installer shove drain hose all the way customer said"

Near Meadows Edge Ln, North Ridgeville, OH 44039
Corey L.

Corey L.

DRYER MAYTAG MEDC200XW1 "Customer complaint dryer is heating but not tumbling so it was unplugged, confirmed, found timer failed continuously running and not sending power to motor, quoted for repair, ok; ordrng 1 W10894766 (timer), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Roxboro Dr, Middleburg Heights, OH 44130
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRX735SDHW01 "Replaced im, cycled, op test good, advised customer to allow 72 hours for ice bin to fill"

Near E Vancey Dr, Brook Park, OH 44142
Corina B.

Corina B.

WASHER AMANA NTW4516FW3 Cc that the unit will not wash. Found drain hose laying on the ground. Moved drain hose into wash sink and attached with zip tie. Started rinse and spin. Optest ok.

Near W 135th St, Cleveland, OH 44111
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRF540CWHZ01 "Icemaker leaking and door rails not allowing door to close properly replace icemaker and rails from sur plus parts WP13055901 ,opt test ok ; used 1 W10884390 (ICE MAKER ASSY) from stock"

Near Bagley Rd, Olmsted Falls, OH 44138
Jeff M.

Jeff M.

WASHER MAYTAG CAE2793BQ0 "The bearings inside the gearcase are shot. The consul is bent and warped. The consul is very easy to remove with no tools which could potential be ashocking hazard. Est only ; ordrng 1 W10133515 (shield) and 1 W11159068 (gearcase) and 4 WP3390631 (screw)s and 4 WPW10131123 (nut)s, used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Broadview Rd, Cleveland, OH 44134
Jason N.

Jason N.

WALL OVEN WHIRLPOOL JJW2730WS00 "Cc unit shuts down if trying to use both ovens and codesRan diagnostics, found code f8e1 for low speed fan over speed. Confirmed both blower fans function normal. Service pointer W10702370 states with fan speed faults, if function is normal, replace UI with updated fan rpm software. Customer not repairing at this time. Estimate only."

Near Tinkers Valley Dr, Solon, OH 44139
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KRSC503ESS00 "Cc unit not cooling againFound unit temps 56 in ff, 35 in freezer. Checked joints on back of unit, found UI dye leak at bottom drier connection. Ran step 4 to home 3 way valve, recovered refrigerant. Replaced drier using truck stock. Pre-tinned copper tubing before install. Pulled vacuum on system to 28 in/hg for 15 min. Shut off vac, held for 15 min. Recharged system with 5.75oz of r134a. Unit cooling. Op test good.; used 1 WPW10143759 (DRIER) from stock"

Near Gates Landing Dr, Chagrin Falls, OH 44023
Jason N.

Jason N.

WASHER MAYTAG MVWB765FW3 "Installed gearcase, rotor, stator. Ran auto test, calibration. Ran spin and drain test w/towel load. All functions normal, no abnormal noise."

Near Harner Rd, Mantua, OH 44255
Brian M.

Brian M.

DISHWASHER WHIRLPOOL DU915PWPB2 Found unit to have damaged plug and outlet Unit is not running Found damage to control Needs control board Parts are No longer available

Near Pamer Rd, Atwater, OH 44201

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