Near Mayfield Heights, OH 44124
Dan H
Job Details: 12/30/2020
REFRIGERATOR WHIRLPOOL MTB2156GEW "Customer complaint that unit is not cooling, fresh food section temperature at 58 degrees, freezer section temperature at 33 degrees, compressor and condenser fan are running, good frost pattern on evaporator, evaporator fan is not running, unit needs
Near Mayfield Heights, OH 44143
Dan H
Job Details: 12/30/2020
DRYER SAMSUNG DV52J8700EP/A2 "Customer complaint of loud squealing noise, confirmed, found ldler pulley squealing, unit needs new idler pulley; ordrng 1 DC93-00634A (Pulley), used 1 SHIPPING (shipping and handling) from stock"
Near Richmond Heights, OH 44143
Jason N
Job Details: 12/30/2020
DISHWASHER MAYTAG MDBH949AWS2 "Cc unit panel not lighting up, unit not operatingFound half of keypad console buttons do not function. Tried putting into diagnostics, only one button for diagnostics mode working. Checked ribbon connector in console, good connections. Unit needs console
Near Mayfield Heights, OH 44124
Jason N
Job Details: 12/30/2020
DISHWASHER KITCHENAID KDFE304DSS0 "Installed pump/motor assembly and OWI sensor. Ran diagnostics cycle. No leaks, no codes at end, op test good."
Near Beachwood, OH 44122
Corina B
Job Details: 12/30/2020
DISHWASHER KITCHENAID KDFE104HBL0 CC that there is a burning smell. Found something on the heater (burned up) took picture. Ran a calibration. Optest ok.
Near Concord Township, OH 44060
Jason N
Job Details: 12/30/2020
REFRIGERATOR WHIRLPOOL KRFC704FPS03 "Cc unit runs all the time and making an electrical noiseCustomer states he want to be sure unit is working correctly, because of the sound. Ran diagnostics functions test, noise in question is the compressor humming. Advised customer that this is a norma
Near Parma Heights, OH 44130
David R
Job Details: 12/30/2020
WASHER WHIRLPOOL WTW4816FW2 "Customer tightened screw on agitator too tight and busted the agitator. Gave estimate to customer for new agitator. Ordering; ordrng 1 W10772621 (screw) and 1 WP3951744 (agitator), used 1 SHIPPING (shipping and handling) from stock"
Near Parma, OH 44130
David R
Job Details: 12/30/2020
DRYER WHIRLPOOL WGD95HEDW0 "Cc unit not drying correctly. Turned unit on, went to check vent outside, smelled something on fire, went back down to unit, smoking. Took everything apart, found a lot of built of lint causing fire and charred components. Listing and giving estimate to
Near South Russell, OH 44022
Brian M
Job Details: 12/30/2020
DISHWASHER KITCHENAID KUDS35FXSS3 Installed rack adjusters OP Test Ok
Near Perry, OH 44081
Jason N
Job Details: 12/30/2020
WASHER MAYTAG MVWB855DC3 Installed console and main control. Ran auto test and calibration. Op test good.
Near Beachwood, OH 44122
Corina B
Job Details: 12/30/2020
DISHWASHER WHIRLPOOL KDTE334GPS0 "Cust showed pop, sent pic. CC that the door is crooked. Found the unit not secured to the cabinet or the countertops. Advised cust the dishwasher need to be secured to not torque the body. Optest ok"
Near Amherst, OH 44001
Gabriel P
Job Details: 12/30/2020
RANGE WHIRLPOOL WFE525S0JZ0 Parts did not needed when arrive press broil and it heat customer said she leave oven open when broiling she said it says that on owners manual advise her not to do it I never heard that
Near Chardon, OH 44024
Jeff M
Job Details: 12/30/2020
DRYER GE GTD65EBSJ3WS Installed the new part op tested good.
Near Cleveland, OH 44113
Gabriel P
Job Details: 12/30/2020
WASHER GE GUD24ESSJ0WW Took all connections of tub and remove tub assembly out when we when to take bolt with spanner wrench it was too small for bolt so we had to go to autozone to get a 1 11/16 socket we got but the bolt didn’t came out it was seize to shaft so we had to use
Near Pierpont, OH 44082
Joe O
Job Details: 12/30/2020
WASHER WHIRLPOOL WTW4816FW2 "Cc: unit stopped mid cycle, would not unlockFound unit is receiving proper power(124v). Found error codes f7e5(shifter fault). Ran manual spin and agitate. Unit is shifting. Ran auto test and calibration. Ran normal cycle. Unit shut down before filling.
Near Plymouth Township, OH 44004
Jeff M
Job Details: 12/30/2020
DISHWASHER KITCHENAID KDPE234GPS0 The unit is not supplying power to the sump needs a new control. There’s a five year warranty on the control board in the owners manual; ordrng 1 W11305303 (cntrl-elec)
Near Mentor, OH 44060
Joe O
Job Details: 12/30/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Cc: freezer light not working, clicking noiseFound freezer light not working. Customer showed video of vibration noise, sounds like normal damper noise. Replaced freezer light. Op test ok; used 1 W10695459 (LED MODULE) from stock"
Near Ashtabula, OH 44004
Jeff M
Job Details: 12/30/2020
WASHER MAYTAG WTW5000DW2 "The unit is not agitating correctly. The transmission is leaking oil which caused the capacitor to short out needs new transmission and capacitor. EST only ; ordrng 1 W11395618 (CAP) and 1 W11454734 (TRANSMISSION ), used 1 SHIPPING (shipping and handling
Near Pierpont Township, OH 44082
Joe O
Job Details: 12/30/2020
WASHER WHIRLPOOL WFW9550WW00 "Cc: f21 errorFound error codes f21(long drain), f26(door switch error). Ran drain and spin. Unit draining. Found drain hose to far down in stand pipe. Unit has slow drain. Nothing stuck in drain. Needs drain pump. Drain pump shows out of stock. Office to
Near Geneva Township, OH 44041
Jeff M
Job Details: 12/30/2020
REFRIGERATOR KITCHENAID KRFC704FPS01 The unit is not cooling the compressor is not turning on the inverter box is not supplying power it needs new controls the slide assembly the railings for the shelving are not operating correctly they’re sticking; ordrng 1 W10794550 (support) and 1 W10814
Near Perry, OH 44081
Jeff M
Job Details: 12/30/2020
WASHER GE GDT695SGJBB I installed the new parts I found that there is a leak at the motor diverter assembly needs new motor diverter assembly and hose clamp kit; ordrng 1 WD19X25180 (PUMP) and 1 WD19X25278 (Diverter) and 1 WD26X22826 (pump) and 1 WD35X10382 (dishwasher sump cl
Near Mentor-on-the-Lake, OH 44060
Jeff M
Job Details: 12/30/2020
WASHER MAYTAG MVW6230HW0 Customer is having an issue with the unit is not completing a cycle it has no error codes saved in diagnostics needs a new main control; ordrng 1 W11498803 (MAIN CONTROL )
Near North Ridgeville, OH 44039
Marie V
Job Details: 12/30/2020
REFRIGERATOR WHIRLPOOL WRF992FIFM00 "Cc that unit is not cooling and ice maker stopped working. Cust showed video of unit making a loud noise. It was like fan hitting with ice. Check temp found 58* on fresh food section and 9* on freezer. Found service pointer, version on control is good.
Near Chardon, OH 44024
Jeff M
Job Details: 12/30/2020
STACK W/D WHIRLPOOL WGT4027HW0 Customer is having an issue with the machine operating correctly. The unit had a long fill no Fill code I recalibrated the machine. The drain pump tested good the water valves tested good needs a new main control; ordrng 1 W11481725 (CONTROL )
Near Bainbridge Township, OH 44023
Joe O
Job Details: 12/30/2020
DISHWASHER GE GDT695SMJ5ES Cc: intermittently not drainingFound unit has slow drain. Cannot see anything in drain hoses. Need drain pump.; ordrng 1 WD19X24829 (drain pump kit4552)
Near Elyria, OH 44035
Marie V
Job Details: 12/30/2020
DRYER MAYTAG MEDX655DW1 "Unit is dented all around , will need cabinet assembly because is damaged causing a miss alignment on top and front panel. The unit is missing both locks on front. Everything inside is good. ; ordrng 1 8533643 (Cabinet assembly) and 2 WP8066092 (Lock)s
Near Novelty, OH 44072
Brian M
Job Details: 12/30/2020
RANGE WHIRLPOOL JJW9630DDW "Cc unit not baking properly Ran test cycle in both upper and lower broil, lower broil has an open relay Ran diagnostics found error for upper thermostat shorted Needs control, advised that it would be best to replace both thermostats as well but they are
Near Mentor, OH 44060
Dan H
Job Details: 12/30/2020
DRYER SAMSUNG DV331AGW/XAA01 "Customer complaint that unit is not heating, confirmed, found igniter not glowing, igniter is receiving 120vac , unit needs new igniter ; ordrng 1 DC47-00022A (Igniter), used 1 SHIPPING (shipping and handling) from stock"
Near North Ridgeville, OH 44035
Gabriel P
Job Details: 12/30/2020
DISHWASHER FRIGIDAIRE WTW8000BW0 "Customer will install parts found pump humming not draining is getting proper voltage ; ordrng 1 A00126401 (pump assembly), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"
Near Concord Township, OH 44077
Joe O
Job Details: 12/29/2020
REFRIGERATOR FRIGIDAIRE FGHD2368TF3 Installed fill tube and water valve. Cycled ice maker. Op test ok
Near Geneva Township, OH 44041
Jeff M
Job Details: 12/29/2020
REFRIGERATOR GE GTS18XCRERWW Installed the new part op tested good.
Near Avon, OH 44011
Marie V
Job Details: 12/29/2020
REFRIGERATOR WHIRLPOOL KRMF706EBS01 Replaced parts. Fan started working. Advice cust to allowed 24 hours to reach temp on fresh food section. Op test ok
Near Cleveland, OH 44111
Marie V
Job Details: 12/29/2020
DRYER WHIRLPOOL PYE2300AYW "Cc that unit is not working. Started unit, heater kick in for 10 seconds and then shut off, but unit runs good and it last a vibration.. blower wheel was full of lint, removed all of it. Advice cust to clean house vent, and explain why. op test ok"
Near Chardon, OH 44024
Jason N
Job Details: 12/29/2020
WASHER WHIRLPOOL WTW5000DW3 "Cc unit not working correctly in normal mode.Customer states he pauses the unit in rinse cycle to add laundry sanitizer, it takes awhile for unit to unlock then when he restarted, unit fills up and drains. Cust states this doesn’t happen in other cycles.
Near Lyndhurst, OH 44124
Dan H
Job Details: 12/29/2020
REFRIGERATOR GE pfe28kmkbes "Installed new control, op test good."
Near Lakewood, OH 44107
Marie V
Job Details: 12/29/2020
WASHER WHIRLPOOL WTW5000DW2 "Cc that unit is not working, not sure if is getting any water on it. Found a load of clothes on unit and sensing was flashing. Cancel cycle and ran diag found no error codes on unit. Unit is not level and found drain hose on the floor. Adjusted legs and
Near Munson Township, OH 44024
Jason N
Job Details: 12/29/2020
REFRIGERATOR KITCHENAID KRFC704FPS00 "Installed evaporator cover, and main control. De iced evaporator. Op test good."
Near Beachwood, OH 44122
Dan H
Job Details: 12/29/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Customer complaint of error code unit is flashing f2e2(no response from ui ) error code, stuck key test shows control is good, unit needs new user interface ; ordrng 1 W11116422 (User interface)"
Near Solon, OH 44139
Jason N
Job Details: 12/29/2020
REFRIGERATOR JENN-AIR JFC2290VPF2 "Installed ice maker and freezer door gasket. Customer also had a drain tube kit for installation. Cleared ice from freezer and installed updated p trap drain tube. Customer also has a deli drawer door that needs installed. Advised I cannot install the do
Near Mayfield, OH 44143
Jason N
Job Details: 12/29/2020
RANGE MAYTAG MER6769BAW "Cc unit will randomly start beeping, no error codes are showing.Customer stated beeping will happen at random, whether unit is being used or not. Plugged unit in, set clock, tested all keypad buttons, all seem to function. Ran bake test on both upper and
Near South Euclid, OH 44121
Jason N
Job Details: 12/29/2020
REFRIGERATOR WHIRLPOOL WRS321SDHB05 "Cc unit doors not level, hole in liner and self brokenFound item had been dropped in ff section which has cracked and dented the liner. One Ff drawer shelf cover plastic front piece is broken. Unit needs shelf glass cover and liner repair kit. Leveled do
Near Rocky River, OH 44116
Marie V
Job Details: 12/29/2020
DISHWASHER KITCHENAID KDTE334GPS0 "Replaced parts, op test okNo core"
Near Westlake, OH 44145
Marie V
Job Details: 12/29/2020
WASHER MAYTAG MVWC565FW1 "Replaced parts, ran unit op test ok"
Near Chester Township, OH 44026
Brian M
Job Details: 12/29/2020
WASHER MAYTAG MHW8630HC0 Cc of smell Could not duplicate smell Checked drain pump filter its clear Advised on running afresh or bleach cycle to help kill smell if it returns
Near Saybrook Township, OH 44004
Jeff M
Job Details: 12/29/2020
RANGE WHIRLPOOL WFE550S0HW1 Installed the new part op tested good.
Near Edgewood, OH 44004
Jeff M
Job Details: 12/29/2020
WASHER MAYTAG MHW6630HW0 The complaints on the unit is that it’s not completing a cycle I put the unit in diagnostics it had no codes. I was out on this machine when it was installed and the customers home at that point of time I saw the drain hose was too low causing the water t
Near Chagrin Falls, OH 44023
Brian M
Job Details: 12/29/2020
REFRIGERATOR WHIRLPOOL KRMF706ESS00 Installed controls and valve Primary valve now activating and filling bladder but secondary valve not getting power removed filter and fridge shut down Removed wires to led board and fridge turned back on Needs secondary valve led board ; ordrng 1 WPW1034
Near Mentor, OH 44060
Jeff M
Job Details: 12/29/2020
WASHER ROPER RTW4640yq1 I found the main pulley underneath the machine loose I tightened it in tested good
Near Oberlin, OH 44074
David R
Job Details: 12/29/2020
WASHER MAYTAG MVWX655DW2 "Cc unit will get into wash cycle and stop. Found F8E1 no fill long fill error. Hot water valve no water coming in. Hot water turned off, found it was leaking when turned on, took off hose, reconnected, tested, good. Ran a normal cycle, cycle moved along
Near Chardon, OH 44024
Jeff M
Job Details: 12/29/2020
REFRIGERATOR WHIRLPOOL WRF535SWHV01 "The defrost control board is frozen and place the pantry lid also has damage estimate only; ordrng 1 W10827015 (cover) and 1 WPW10503278 (refer elect cont brd), used 1 SHIPPING (shipping and handling) from stock"
Near Wellington, OH 44090
David R
Job Details: 12/29/2020
WASHER AMANA NTW4516FW3 "Cc had questions about water level, customer opens up unit at beginning in sense mode to cycle water level. No error codes. Ran test diagnostics, good. Ran normal cycle, checks good. Checked control and pressure hose, good. Normal regular cycle is regula
Near Mentor, OH 44060
Jeff M
Job Details: 12/29/2020
DISHWASHER KITCHENAID KDFE104HBL0 The unit is not washing. I took the door apart the main control board is not sending power nor is the relay clicking in the control board. Needs a new control board. I cannot verify that the pump is seized it would be best to order both main control and p
Near Amherst, OH 44001
Gabriel P
Job Details: 12/29/2020
WASHER WHIRLPOOL MHW5630HW0 Replace dispenser ran rinse load no leaks
Near Berea, OH 44017
David R
Job Details: 12/29/2020
WASHER MAYTAG MVW6200KW0 "Found F8E1 long fill error code, F0E4 spin limited by water temp. Found cold water valve not turned all the way on. Corrected. Ran diagnostics again, all components working, drain pump is good. Let customer know to run a quick wash next to test out. If a
Near Lorain, OH 44055
Gabriel P
Job Details: 12/29/2020
RANGE WHIRLPOOL WFE550S0HZ1 "Replace hinges,opt test ok"
Near Amherst, OH 44001
Gabriel P
Job Details: 12/29/2020
FREEZER WHIRLPOOL WZC3115DW01 took picture of liner gap leaking adhesive glue call whirlpool techline they said to put silicone on all liner crack s to prevent from leaking so I did but customer not satisfied she wants new appliance customer unit is only a month old since she got it a
Near Olmsted Falls, OH 44138
David R
Job Details: 12/29/2020
DISHWASHER MAYTAG MDB8959SKB0 "From unit sitting with water on components, all the top rack adjusters have broken apart, and stoppers. Replaced adjusters for second level rack but missing stoppers and 3rd level adjusters broken as well. Ordering pieces needed. ; ordrng 5 W11084872 (ST
Near Aurora, OH 44202
Brian M
Job Details: 12/29/2020
DRYER WHIRLPOOL MED6630HC Cc unit will stop mid cycle buzz then shut off but only on normal cycle Found reduce static button turned on for normal cycle Advised that its normal for machine to do that with reduce static option because it pauses and activates water valve. Customer do
Near Berea, OH 44017
David R
Job Details: 12/29/2020
WASHER MAYTAG MVWB765FW2 "Cc unit not turning on, she saw some error codes but didn’t write down. Checked and power at outlet. Was able to get error codes, F6E2, F6E3, no communication error codes. Will need UI and control, customer paid SVC, but is going to call whirlpool. Do no
Near Cleveland, OH 44128
Dan H
Job Details: 12/29/2020
WASHER WHIRLPOOL WTW5100HC0 "Customer canceled at the door, said washer is working"
Near Cleveland Heights, OH 44118
Joe O
Job Details: 12/29/2020
DISHWASHER KENMORE 665.16639 "Cc: leakingFound unit leaking from under door. Spoke with BJ, he stated there is a valve on the side of the unit that can get covered by the insulation and not open at the start of cycle. Could not remove unit to check due to kick panel being covered by
Near University Heights, OH 44118
Joe O
Job Details: 12/29/2020
RANGE WHIRLPOOL MER6600FZ2 Installed control and harness wire. Ran test bake. Op test ok
Near Brook Park, OH 44142
David R
Job Details: 12/29/2020
REFRIGERATOR WHIRLPOOL WRS588FIHB00 "Replaced parts, tested, good. Customer still thinks it should close a little more. No weight on door, so that might help put more force on it. Replaced the cracked part, checked everything else out. All other components check good. If any more concerns c
Near Cleveland Heights, OH 44118
Corina B
Job Details: 12/29/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ01 CC that the unit is making a noise when running. Found the evap cover vibrating on the evap fan. Adjusted the cover. Optest ok.
Near Mayfield Heights, OH 44124
Joe O
Job Details: 12/29/2020
REFRIGERATOR GE GFSS2HCYCSS "Installed evap fan motor, valve, and slides. Found evap motor still not starting. Found when door is closed unit sends a burst of power to water valve, ice maker over flowing. Bulb burned out when pulling bulb out. Spoke with BJ, stated a bad evap fan mo
Near Bay Village, OH 44140
Corina B
Job Details: 12/29/2020
DRYER MAYTAG MED3014072 CC that there is a loud squealing when running the dryer. Found the idler pulley is seized. Replaced the dryer repair kit from t/s. Optest ok; used 1 4392067 (DRYER REPAIR KIT) from stock
Near Avon, OH 44011
Gabriel P
Job Details: 12/29/2020
WASHER MAYTAG MVW7230HW "Found error f0e3 overload and f0e5 off balance load delete codes ran calibration and auto test pass no other issues,opt test ok"
Near Bay Village, OH 44140
Corina B
Job Details: 12/29/2020
DISHWASHER KITCHENAID KDTE254ESS2 "CC that the unit is leaking from the right side. Started the dishwasher, did find a service pointer W10914584C to check the rails, Gaskets and latch the rails has a lot of buildup around them. Gaskets and latch are good. Cust is using liquid detergent ad
Near North Ridgeville, OH 44039
Corina B
Job Details: 12/29/2020
WASHER MAYTAG MVWB835DW4 CC that the unit does not lock. Ran diag f5e3 lock. Replaced the lock from t/s. Ran a calibration. Ran a rinse and spin. Optest ok. ; used 1 W10810403 (LID LATCH) from stock
Near Streetsboro, OH 44241
Brian M
Job Details: 12/29/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ05 Customer showed pop took pic Cc unit was leaking but she fixed that issue but still wanted unit to be leveled Leveled unit OP Test Ok
Near Avon Lake, OH 44012
Gabriel P
Job Details: 12/29/2020
REFRIGERATOR WHIRLPOOL MSS25C4MGZ "Found ice buildup around underneath ice tray made be a possible of ice jam on ice chute ran 2 tablespoons water on ice chute and it hold water pass clean all ice,opt test ok"
Near Cleveland, OH 44109
Dan H
Job Details: 12/29/2020
RANGE WHIRLPOOL WFG320M0BS3 "Installed new control, op test good"
Near Streetsboro, OH 44241
Brian M
Job Details: 12/29/2020
DISHWASHER AMANA ADB1400AGS1 Cc unit not washing or drying Ran test cycle and cups in corners Could not duplicate a issueAdvised on water temps OP Test Ok
Near Streetsboro, OH 44241
Brian M
Job Details: 12/29/2020
DRYER AMANA NED5800HW0 Complaint of burning smell Hooked Unit to power let run 20 min could not duplicate a smell Unit is heating up properly
Near North Ridgeville, OH 44039
Corina B
Job Details: 12/29/2020
REFRIGERATOR MAYTAG MFI2269FRB00 CC that the side bin does not open or close. Found ice binding up. Used silicone on the rails. Optest ok.
Near Brooklyn, OH 44144
Corina B
Job Details: 12/29/2020
WASHER WHIRLPOOL WTW4816FW2 CC that the unit does not turn on. Found the control is not sending power. Replaced the control. Ran a calibration. Started a normal cycle. Optest ok.
Near Brecksville, OH 44141
Dan H
Job Details: 12/29/2020
DISHWASHER MAYTAG MDB8979SFZ2 "Customer complaint that unit is leaking, started normal wash cycle, unit filled no leaks found, unit is leaning forward advised customer to raise front feet so unit is leaning backwards and to run clean dishwasher cycle"
Near Strongsville, OH 44149
Gabriel P
Job Details: 12/29/2020
REFRIGERATOR KITCHENAID KRFC704FPS03 Found heater wire for ice maker broken took picture ordering parts needed ; ordrng 1 W11254957 (dor-fip) and 1 W11330486 (UI)
Near Cleveland, OH 44110
Jason N
Job Details: 12/29/2020
WASHER WHIRLPOOL WTW4955HW0 "Cc unit not powering on.Checked power in to control board, good at 121v. Replaced control using customer supplied pre Id part. Ran auto test and calibration. Op test good."
Near Strongsville, OH 44136
Gabriel P
Job Details: 12/29/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 Pump motor not running getting 120 voltage and its stay humming need replaced also found error code f1e2 control software issue in diagnostics ; ordrng 1 W11087376 (pump&motor) and 1 W11305297 (cntrl-elec)
Near Mentor, OH 44060
Jason N
Job Details: 12/29/2020
DISHWASHER KITCHENAID KUDS30IXBT4 "Cc unit door not closing right, sometimes stops in mid cycle.Customer states door closes funny and she will have to press start/resume sometime during the cycle.Ran diagnostics, found codes 3-3 for OWI failed calibration, 6-6 for cool water entering, and
Near Brecksville, OH 44141
Dan H
Job Details: 12/29/2020
DRYER ESTATE EGD4400WQ0 "Customer complaint that unit is not heating, Confirmed, unit drawing a steady 7 amps indicating flame sensor stuck closed and not allowing gas flow, unit needs new flame sensor; ordrng 1 WP338906 (Flame sensor), used 1 SHIPPING (shipping and handling) f
Near Mentor, OH 44060
Jason N
Job Details: 12/29/2020
DISHWASHER WHIRLPOOL KDTE204KPS "Cc unit fault code, unit is inoperable.Found unit coding 8-4 for overfill/float switch open. Found water in drip tray tripping float switch. Cleared water from drip tray. Ran diagnostics, found codes 8-4 for above fault and 9-1 for not draining. Diagnost
Near North Madison, OH 44057
Jeff M
Job Details: 12/29/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 Installed the new part op tested good.
Near Brecksville, OH 44141
Dan H
Job Details: 12/29/2020
DRYER ESTATE EGD4400WQ0 "Customer complaint that unit is not heating, Confirmed, unit drawing a steady 7 amps indicating flame sensor stuck closed and not allowing gas flow, unit needs new flame sensor; ordrng 1 WP338906 (Flame sensor), used 1 SHIPPING (shipping and handling) f
Near Cleveland, OH 44112
Joe O
Job Details: 12/29/2020
DRYER MAYTAG MDE6657BYW "Cc: squealing noise, light not workingFound rollers are squealing. Light socket receiving proper power. Needs rollers and bulb.; ordrng 2 12001541 (bearing & roller asy3018)s and 1 WP22002263 (light bulb856), used 1 SHIPPING (shipping and handling) from
Near Valley View, OH 44125
Dan H
Job Details: 12/29/2020
WASHER WHIRLPOOL WTW5000DW3 "Customer complaint that unit doesnt spin, ran diagnostics no error codes found, ran manual test cycle, unit spins, unit is operating as designed , advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergen
Near Streetsboro, OH 44241
Brian M
Job Details: 12/29/2020
DRYER ROPER RGD4516FW0 Complaint of damage Inspected unit Could not find any damage other than some scrapes Unit is a gas so could not check all features unit is in store with no gas hook ups
Near Cleveland, OH 44112
Joe O
Job Details: 12/29/2020
WASHER WHIRLPOOL MAV6457AWW Cc: not fillingFound loose connection on pressure switch. Reconnected switch. Op test ok
Near Maple Heights, OH 44137
Dan H
Job Details: 12/29/2020
RANGE MAYTAG MGR6775ADS "Customer complaint that lower oven does not heat passed 170 degrees, found igniter weak, installed new igniter, op test good ; used 1 12400035 (IGNITER) from stock"
Near Madison Township, OH 44057
Jeff M
Job Details: 12/29/2020
WASHER LG WM8000HWA "The unit was not draining correctly. When I ran a small cycle the unit drains fine when I put the unit in diagnostics the drain pump stopped working needs a new drain pump the pump itself is seizing. ; ordrng 1 4681EA2001T (PUMP), used 1 SHIPPING (shippi
Near Wickliffe, OH 44092
Joe O
Job Details: 12/29/2020
DRYER MAYTAG MEDC465HW Cc: squeakingFound rollers worn. Installed dryer repair kit. Op test ok ; used 1 4392065 (DRYER REPAIR KIT4830) from stock
Near Cleveland, OH 44111
Corina B
Job Details: 12/29/2020
WASHER WHIRLPOOL WTW4855HW1 CC that the unit does not agitate. Found the bolt to the agitator loose. Loctite the screw. Ran a calibration. Started a normal cycle. Optest ok. Customer has a plastic style vent advised customer to replace with a semi rigid or rigid vent.
Near Parma Heights, OH 44130
David R
Job Details: 12/29/2020
DISHWASHER WHIRLPOOL WDT970SAHW0 Replaced parts. Tested. Good. Op test ok
Near Palmyra Township, OH 44266
Brian M
Job Details: 12/29/2020
RANGE JENN-AIR JGS9900CDF01 "Cc unit not baking Found igniter getting voltage but not putting out enough amps to open valve Needs igniter ; ordrng 1 12400035 (igniter,oven), used 1 SHIPPING (shipping and handling) from stock"
Near Garfield Heights, OH 44125
David R
Job Details: 12/29/2020
WASHER WHIRLPOOL WTW4616FW0 "Replaced parts. Tested, ran diagnostics, good. Op test ok"
Near Cleveland, OH 44144
Corina B
Job Details: 12/29/2020
WASHER MAYTAG MHWE300VF00 "CC that there is melted plastic. Found the bearings are worn. Will need a tub, and basket. The front tub is no longer available. ; ordrng 1 W10874745 (Rear tub) and 1 W10004180 (Front tub) and 1 WPW10040480 (Basket), used 1 1OVRSZ (oversized shipping) fr
Near Olmsted Township, OH 44138
Gabriel P
Job Details: 12/29/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Ran some test on diagnostics no issue found cycle ice maker pass can’t find and issue at the moment told customer to monitor
Near Willowick, OH 44095
Joe O
Job Details: 12/29/2020
WASHER WHIRLPOOL MVWB765FC3 "Cc: clicking noisesChecked under unit found gear case leaking oil. No debris hitting motor. Found error codes f3e2(inlet water temperature fault), f0e4(spin limited by water temp) and f2e1(stuck key). Found thermistor reading out of range. Ran auto test.
Near Bay Village, OH 44140
Marie V
Job Details: 12/29/2020
RANGE GE J2S968SOH4SS Replaced heating element. Preheated to 350* op test ok