Local Reviews
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Jason N.
OTR MICROWAVE GE PEB2060SM1SS "Cc unit not heating Ran heat op test, unit drawing 5.8a. Checked diode, cap, and transformer. All checked good. Unit will need magnetron. Customer not repairing at this time, estimate only."
Corey L.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Installed valve, op test good, placed water mit mat"
Corey L.
DISHWASHER MAYTAG MDB7749SBM3 "Customer complaint the clean light doesn’t come on all the time and it’s doing weird things also the lower rack is deteriorating, confirmed, replaced rack, found stuck key, replaced panel, op test good"
Corey L.
WASHER MAYTAG MVWB765FW0 "Customer complaint at 53 min unit pauses and cancels, found F8e1 long fill, and f0e5 off balance, pressure hose clear blowing through, unable to see burr in air dome but still spun drill bit in to be sure, replaced both control, op test good"
Jason N.
DISHWASHER MAYTAG MDB4949SDZ0 "Installed heater element and water feed tube. Ran op test, op test good."
Gabriel P.
RANGE JENN-AIR JDRP548WP03 Cc that the burner is taking too long to turn on. Moved the left cap to the right one and it light right away. Unit will need the burner cap. Ordering part.; ordrng 2 WPW10256032 (cap-burner)s and 2 WPW10256034 (cap-burner)s and 1 WPW10364463 (cap-burner)
Corina B.
OTR MICROWAVE KITCHENAID KMHC319EBS2 "Replaced the capacitor, diode and magnetron. Heated a cup of water. Optest ok"
Brian M.
DISHWASHER WHIRLPOOL WDF590SAJM0 Cc unit not washing Found sump getting intermittent power from control Unit will fill wash for a few seconds then drain Needs control board and recommend sump assembly ; ordrng 1 W11085683 (pump&motor) and 1 W11306302 (cntrl-elec)
Gabriel P.
DISHWASHER GE PDT750SSF2SS "Cc that the unit is not draining. But drain pump is working, found drain hose clogged, cleared out. Op test ok.; used 1 SENIORDISCOUNT (senior discount) from stock"
Gabriel P.
REFRIGERATOR KITCHENAID KRMF706EBS01 "Cc that the unit is not cooling, check temp found fresh food section 47* and 36* on freezer. Evap is full of ice. Force unit into a defrost, pass. Steamed out rest of ice.Ran step 4 on diag. If it happens again , unit will need main control."
Gabriel P.
DISHWASHER MAYTAG MDB9979SKZ0 "Cc that the unit is not operating , only shows error codes. Found F8E4 - Overfill / Float Switch Open. Also found water hose not connected properly , so water was going into plastic tray where float switch sits on. Cleared water out and dry the connector, plugged back in. Started a normal cycle , unit started working. Op test ok. Also told cust that water in going to her sink and water can siphon back into the unit and it will trow another error code. Cust will fix issue today."
Corina B.
RANGE AMANA AGG222VDW4 CC that there is a buzzing noise when oven is on. Found the regulator or valve is humming. Will need a new regulator and valve.; ordrng 1 WPW10205816 (Valve) and 1 W10177394 (Regulator)
Gabriel P.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Checked temp found 41* fresh food section and 20 *on freezer. Replace harness wire. Op test ok
Corina B.
OTR MICROWAVE KITCHENAID KMHC319ESS4 CC that the light does not work. Replaced the control and one lightbulb. Will need another bulb. Cust can install bulb. Optest ok; ordrng 1 W10709921 (Light)
Gabriel P.
WASHER MAYTAG MHW5630HW0 "Found error code F9E1 long drain,. Checked drain pump was clogged. Cleared out and error codes. Op test ok"
Jeff M.
DRYER WHIRLPOOL WET4024HW0 The machine is only getting 120 V customer needs an electrician
David R.
DISHWASHER WHIRLPOOL WDF520PADM7 "Cc not drying. Ran through diagnostics, no error codes. All components working, opened up, poured water on heater, working. No rinse add in dispenser, customer had some so fill all the way up, turned to level 3. Went over the use of rinse aid and Heat Dry option per the owners manual. Page 5 under Heat Dry “This option, with the use of rinse aid, will provide the best drying performance”. Unit test good and working correctly. Op test ok."
Corina B.
REFRIGERATOR KITCHENAID KSSC48QVS02 "CC that the dispenser is no dispensing ice. Found the shaft is not engaging with the bin. Adjusted the shaft. Dispensing ice. Will need a shaft and motor. ; ordrng 1 W10271509 (Motor) and 1 WP2318082 (Shaft) and 1 WP2198628 (Seal), used 1 Shipping from stock"
Jeff M.
COOKTOP GAS WHIRLPOOL CVGX2423B Installed new part unit tested good
Jeff M.
WASHER WHIRLPOOL WTW4816FW2 Installed new part unit tested good
David R.
REFRIGERATOR KITCHENAID KRMF706ESS01 Replaced parts. Tested. Good. Op test ok
Corey L.
WASHER WHIRLPOOL WTW7040DW0 "Customer complaint washer doing weird electrical things and sparks when plugged in, advised this model does have a small spark when plugging in, ran diagnostics found f2e1 stuck key, stuck key test passed, unit installed on gfi, gearcase slipping can be heard in agitation, quoted to replace gearcase with part sent, ok, replaced gc, calibrated, op test good; used 1 W10811956 (CABRIO GEARCASE) from stock"
Corey L.
DRYER MAYTAG MEDB955FW1 "Customer complaint dryer door needs reversed, apparently this is covered now, reversed door, hinge caps don’t interchange sides, found dryer door reversal instructions, instructions state a dryer door kit must be purchased to install the optional hinge covers after door reversal and to contact Maytag for kit referring dryer reversal kit"
David R.
WASHER WHIRLPOOL WTW4855HW1 "Cc of noise, had a video, noise in wash when agitating. Showed video. Scrapping noise. Took off agitator. Found coins underneath. Removed, tested in diagnostics, good. Op test ok."
Gabriel P.
WALL OVEN GE JT5500SF2SS "Cust open oven when it was on self clean. Then the assembly latch stayed closed and when I press the switch the light stays on. Ordering assembly latch ; ordrng 1 WB10X23814 (latch asm), used 1 SHIPPING (shipping and handling) from stock"
David R.
REFRIGERATOR WHIRLPOOL WRF535SWHB02 "Cc ice forming in FZ. Found gasket had gap, letting warm air inside. Steam gun/heat gun. Conformed back to normal. Leave shut for 20-30 mins. Checked and couldn’t find any other gaps, op test ok."
Brian M.
REFRIGERATOR WHIRLPOOL WRX735SDHB01 Cc unit not dispensing water or ice and mullion heater damaged Found mullion heater warped and control not sending power to ice auger Also on side of caution added plastic square to switch area . There was a small indent Ran water and ice test OP Test Ok ; used 1 WP2177331 (DOOR SPACER) from stock
David R.
DISHWASHER KITCHENAID KDFE104HBL0 "Cc burnt smell, noise. Ran diagnostics, no error codes. Found noise coming from water valve, but water was not turned on, corrected. Didn’t hear any other sounds. Burnt smell is from a pod falling and getting onto element. Customer cleaned all debris up and off element. Took a look around to make sure nothing is left. Advised smell will go away after a few washes. Also advised using baking soda to help smell go away, but will take time. After running through diagnostics and a normal cycle, components test good and everything working correctly. If customer feels safer, suggest using the liquid detergent instead of pods. Ran a normal cycle with pod, dispenser opened about 5 mins in. Checked a little after, everything working fine. Unit has been running for 30 mins. Op test ok. Any other concerns can be talked with Customer Service.***called techline to document. David, documented."
Joe O.
DISHWASHER WHIRLPOOL WDT710PAHW1 "Cc: not washingFound sump assembly receiving proper power, but not spraying. Replaced sump assembly. Ran test cycle. Op test ok; used 1 W11085683 (PUMP&MOTOR) from stock"
Gabriel P.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Replaced Ui.whirpool advise me to change and thermister on top as well,opt test ok"
David R.
FREEZER WHIRLPOOL WZC3115DW01 "Cc door not sealing, frost build up on left side, customer had case of water holding down door. Customer had unit in garage. Found gaps on side where the frost was. Put drawers back in. Ran steam gun on gaskets and ice. Also used hot gun to conform better. Tested. Let sit close for 30 mins. Op test ok."
Jason N.
REFRIGERATOR WHIRLPOOL GB2FHDXWS08 "Cc unit not making ice and freezer leaking nowFound evap drain frozen over, cleared ice from freezer and evap drain. Checked drain tube, full of sludge. Pulled out and cleaned. Ran manual ice maker harvest, ice maker will index but will not call for water, will continue to cycle. Unit needs ice maker. Replaced using truck stock, ran manual harvest test, indexed properly and filled with water. Op test good.; used 1 W10884390 (ICE MAKER ASSY) from stock"
Brian M.
RANGE WHIRLPOOL JGRP430WP01 Installed dsi board Ran test on broil and then test bake to 350 OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
Jason N.
REFRIGERATOR WHIRLPOOL WRF532SMHZ02 Cc unit ff door gasket tornConfirmed RH gasket split at top around magnet. Replaced gasket using customer supplied part. Checked for good seal. Op test good.
Brian M.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Cc unit not making ice Found fill tube iced up Cleared ice Ran ice maker test 44 and test 45 OP Test Ok
David R.
RANGE MAYTAG MER8700DS1 "Cc using bake, heard a pop, and smoke. Took off cover to bake element, burned up and cracked. Went to back and checked power coming from control board 240, good. Ordering element. ; ordrng 1 W10779716 (elmnt-bake 58.57), used 1 SHIPPING (shipping and handling) from stock"
Corey L.
DISHWASHER KITCHENAID KUDS301XBT6 "Customer complaint dw lights not responding to buttons pressed, confirmed, accessed control, control mounting clips broken, performed stuck key test, after putting back together unit operating normally, wire harness must have been loose"
Gabriel P.
WALL OVEN WHIRLPOOL WOS72EC0HV00 "Console button not responding , try restarting the control didn’t work, check for any loose connection,plug unit back in. Still didn’t work. Ordering console; ordrng 1 W11352049 (CONSOLE)"
Corey L.
DRYER WHIRLPOOL WED8540FW1 "Customer complaint of long dry times on one cycle so another is needed to be used but not sure what cycles those are, started timed dry cycle, unit heated, found vent 10-15” with four elbows, unable to get to outside screen due to vent exit under deck that has lattice around, ran diagnostics found f4e3 restricted airflow and f4e4 L2 voltage low, cleared, advised customer to have vent checked and shortened for better dry times"
Brian M.
WASHER MAYTAG MVWB835DW4 Cc unit not working properly Found customer to have been putting soap in the lock mechanism Replaced lock Ran auto test and calibration OP Test Ok Advised customer on proper location to put soap into
David R.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Found gaps on gasket, left side, steamed and hot gun to conform, no sctrahces or rips. Leave closed for 30 mins to help gasket conform to cabinet. Op test ok"
Brian M.
FREEZER WHIRLPOOL WZF34X20DW01 Cc unit not cooling Found compressor area and evap wall frosted over Cleared ice and found thermistor wires not seated in connection properly Replaced using truck stock Advised to give 48 hours to cool ; used 1 WPW10384183 (THERMISTORXXACADEMY RETURNXX) from stock
Corina B.
WASHER WHIRLPOOL MVWB835DC4 Replaced the valve. Optest ok; used 1 Shipping from stock
Corey L.
WASHER WHIRLPOOL WTW5000DW1 "Customer customer washer shutting off and blinking and just doing weird things, confirmed found lid lock faults, cleared, unit shut down twice while looking up faults, control needs replace, replaced, control, op test good"
Brian M.
WASHER MAYTAG MVWC565FW2 Cc unit not filling or washing properly Found unit to functioning properly Advised customer on HE standards OP Test Ok
Brian M.
RANGE FRIGIDAIRE FED355CCSC Cc unit will not bake Found bake element homing out correctly Found broil working Swapped bake and broil on control element works Needs control Control is not available to order part#318012915; ordrng 1 318012915 (Control)
Jeff M.
FREEZER FRIGIDAIRE LFFH20F3QWC Customer left the door open causing excessive not a frost customer will unplug and thaw out
David R.
DISHWASHER KITCHENAID KDTE404DSP0 "Cc cabinet is getting messed up by steam coming from vent/door, also the UI display has lights lit when not suppose to. Checked gaskets, good, checked rails, good. Found water residue under vent. ***called techline Checked gaskets, rails, steamed should be coming from bottom of unit, not on side, water/steam can be getting through vents; ordrng 1 W11171223 (panel-cntl) and 1 WPW10469574 (vent asm), used 1 SHIPPING (shipping and handling) from stock"
Jason N.
RANGE WHIRLPOOL WFG505M0BS3 "Cc unit bake or broil not working Ran bake test, ignitor not glowing, checked power to ignitor, good at 117v. Unit needs bake/broil ignitor. Replaced using truck stock. Ran bake test to 300 degrees. Op test good.; used 1 12400035 (IGNITER) from stock"
Jeff M.
REFRIGERATOR GE GNS23GGHBFWW Installed new part unit tested good ; used 1 SHIPPING (shipping and handling) from stock
Jason N.
REFRIGERATOR AMANA ART318FFDW06 "Cc unit door doesn’t seal when closedCustomer states that closing the ff door will cause it to “bounce” and not seal. Found bottom of ff door gasket had come out of track, hanging below door. Reinstalled, cleaned gasket. Adjusted unit with slight back tilt to allow for gravity close of doors. Door op test good, good seal."
Jason N.
DISHWASHER KITCHENAID KUDK02CRBS4 "Cc unit not washing wellCust states it’s not washing dishes on top rack, but could be on all racks. Ran diagnostics wash test. Low spray pressure from arms. Pulled filter screen and checked for debris in chopper. Found lots of hard debris, plastics, glass, paper in chopper area and stuck in chopper screen. Cleaned out, and retested. Spray pressure much improved. Op test good."
Corina B.
DRYER WHIRLPOOL WGD450HW0 "CC that it that’s to long to dry clothes. Checked outside vent, blocked with the screen. Removed the screen, goo air flow. Optest ok."
Jeff M.
WASHER MAYTAG MVWB765FW3 "The unit has a communications or needs both main control and user interface est only; ordrng 1 W11135391 (console) and 1 W11195970 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
Jeff M.
REFRIGERATOR WHIRLPOOL MSB2354GRW Installed new part unit tested good
Corina B.
DRYER MAYTAG MEDC465HW0 Replaced the strike and latch. Optest ok
Corina B.
REFRIGERATOR KITCHENAID KRSC703HPS00 CC that the ff is not cooling. Found the evap covered I. Frost. Steamed out the evap and replaced the thermistor from t/s. Optest ; used 1 W10384183 (Thermistor) from stock
Jeff M.
WASHER MAYTAG PAVT234AWW "The motors pulley is damaged the motor needs replace along with the belt ; ordrng 1 WP21001950 (motor-drve) and 1 WP21352320 (belt), used 1 SHIPPING (shipping and handling) from stock"
Corey L.
WASHER WHIRLPOOL LBR5133AW0 "Replaced parts listed, started super size fill, unit filled and advanced to wash, op test good"
Corina B.
WASHER MAYTAG MVWB835DW1 "Replaced the gearcase, slide, wire harness, rotor, screws, clutch. Optest ng will need a stator; ordrng 1 W10915700 (Stator)"
Corey L.
RANGE KENMORE 790.787324 "Customer complaint bale not working, confirmed, found igniter failed, quoted to replace with ts part, ok, replaced igniter, op test good ; used 1 12400035 (IGNITER) from stock"
Jason N.
DRYER WHIRLPOOL WED6200SW1 "Cc unit making noisesRan op test, belt pulley dry, making chirping noise. Unit needs dryer repair kit. Replaced belt idler pulley, belt and rollers. Lubed roller shafts. Ran operation test, no abnormal noises heard. Op test good. Customer payed for both jobs on first pvr; used 1 4392067 (DRYER REPAIR KIT) from stock"
Jason N.
WASHER WHIRLPOOL LSQ9549PW5 "Cc unit timer not working, not filling or draining Found unit tub full of water, unit will not drain or spin. Checked lid switch, switch broken, bypassed switch to drain water from tub. Unit needs lid switch.; ordrng 1 WP8318084 (switch-lid3065), used 1 SHIPPING (shipping and handling) from stock"
Gabriel P.
OTR MICROWAVE WHIRLPOOL WML55011HS3 Adjusted the panel. Op test ok
Jeff M.
RANGE MAYTAG MGR6600FZ The part has not arrived yet and it is indeed the hinge the hinge does need replaced; schdld next appmnt for 6/9 TUE 8-12
David R.
REFRIGERATOR WHIRLPOOL MRT118FFFH01 "Cc not cooling. Ball of ice on evap. Took pressures. 40 psi when unplugged and went into vacuum when plugged in. Low side leak. Put a little refrigerant in to verify and frost pattern on evap. Compressor is covered for parts. Sealed system job. Customer paid SVC, do not order parts ; ordrng 1 W10836706 (evaporator) and 1 W11092625 (compressor) and 1 WPW10143759 (dryer), used 1 SENIORDISCOUNT (senior discount), 1 SHIPPING (shipping and handling), and 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"
Jeff M.
DRYER SAMSUNG DV48H700GWA2 "In-line fuse is open also needs a support roller; ordrng 1 DC47-00016A (thermostat) and 1 DC97-16782A (ROLLER), used 1 SHIPPING (shipping and handling) from stock"
Corey L.
DISHWASHER WHIRLPOOL WDT720PADM1 "Customer complaint dw not working displaying f2e2 ui loss communication to control, performed stuck key test, drain pump did not turn on, unit needs new main control; ordrng 1 W10751502 (elect control board), used 1 SHIPPING (shipping and handling) from stock"
Corey L.
REFRIGERATOR KITCHENAID KRFC704FPS03 "Customer complaint ice not being made but after reading online unit was shut down for 2 days and ice was made for most of the day after powering back up, confirmed no ice, found fill tube frozen, control sending power, found heater open but no visible breaks in the wire and this is the newer style fridge with the updated kit to order per sp W11406716 already installed, ordering heater kit; ordrng 1 W11366500 (KIT)"
Gabriel P.
WASHER MAYTAG MVWX655DW1 "Replaced all parts, ran calibration and auto test, pass. Ran a bulky sheets load, pass. Op test ok . Brought core for return."
Gabriel P.
WASHER MAYTAG MVWB835DW4 "Cc that the unit is not draining. Ran diag found F9E1 - Drain Pump System Problem – Long Drain. Took drain pump apart found a small drill bit inside preventing from draining. Cleared out, ran calibration and auto test, pass and drain and spin, pass. Op test ok."
Gabriel P.
DRYER WHIRLPOOL WED4815EW "Door is not broken, Door is missing some screws , handle and lock front top panel. Ordering parts.; ordrng 1 W10861225 (handle) and 4 WP488627 (screw)s and 2 WP8066092 (lock)s"
Gabriel P.
DRYER WHIRLPOOL WED4950HW0 "Cc that the unit is not completely drying the clothes. Checked tem found 140* and rising. Unit cycle, pass. Checked ventilations and found them clogged. Cleared all out. Op test ok. Cust will call for warranty."
Corey L.
OTR MICROWAVE AMANA AMV2307PFS3 "Installed mag, op test good"
Gabriel P.
DISHWASHER MAYTAG MDB4949SHZ1 "Found unit with huge dent at the top. Took pictures ,Unit might was drop,will need parts listed,don’t know if lowes will repair it. Office need to review it.; ordrng 1 08193716 (leg leveler) and 1 W10803178 (arm-spray) and 1 WPW10591570 (pump&motor) and 1 WPW10681507 (tub-dishwr)"
Joe O.
REFRIGERATOR MAYTAG MFI2269VEW1 "Cc: popping noise, display goes blackFound unit temporarily loses power/ resets itself. Unit is receiving proper power. Needs control. ; ordrng 1 WPW10310240 (cntrl-elec)"
Corey L.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Customer complaint doors are not even and handles are loose, confirmed, unit on front wheels, adjusted leveling feet to level doors, tightened handles, op test good"
Jason N.
FREEZER UPRIGHT KENMORE 253.4473311 "Cc unit not coolingCompressor not running, relay not receiving voltage from thermostat control. Checked power in to thermostat, good at 122v. Found that tapping on thermostat will intermittently send power to compressor. Unit needs thermostat control.; ordrng 1 5304513033 (CONTROL), used 1 SHIPPING (shipping and handling) from stock"
Corey L.
WASHER WHIRLPOOL WTW4816FW2 "Customer complaint washer not working just keeps filling, confirmed, found F8e1 long fill no fill, found drain hose on floor, customer has a few cats that may have knocked hose off of sink, op test good"
Corey L.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Installed parts, op test good"
Corey L.
REFRIGERATOR KITCHENAID KBFS25EWMS10 "Customer complaint ice maker not working, confirmed, found ice maker failed, quoted to replace with ts part, ok, replaced im, cycled, op test good; used 1 W10884390 (ICE MAKER ASSY) from stock"
Brian M.
REFRIGERATOR KITCHENAID KBSD608ESS01 Cc unit leaking from ice maker Found fill tube frozen up and shooting water past ice maker Cleared ice OP Test Ok
Brian M.
REFRIGERATOR WHIRLPOOL WRS321SDHW01 Cc of noise and ice dispenser seems to stick Found ice dispenser working properly And noise customer is hearing is the freezer fan Can not duplicate an issue at this time
Jeff M.
DRYER WHIRLPOOL WED7500GW0 I unplugged the machine. plugged it back in unit tested good
Gabriel P.
REFRIGERATOR KITCHENAID KRFF507HBS00 "Checked tem, found 67* ff and 18* degrees on freezer. Evap fan is not running. Checked for ohms on fan, was open.evaporator has good frost pattern ordering fan do not carry on truck stock scheduling ; ordrng 1 W11224591 (motor-evap)"
Gabriel P.
REFRIGERATOR KITCHENAID KRMF606ESS01 "Cc that the lights when out, unit is not dispensing water and is not cooling. Checked temp found 52 fresh food section and 27 on freezer. Ran diag step 3 to check on fan because it wasn’t running and the water valve for the ice maker turn on for 6 minutes never seen that before. Also control clicking Called senior tech BJ ask me to replace control. Customer will call whirlpool to get it fix , do not order parts till we hear from customer. ; ordrng 1 WPW10675033 (cntrl-elec 254.79), used 1 SHIPPING (shipping and handling) from stock"
Gabriel P.
OTR MICROWAVE WHIRLPOOL WML55011HS3 "Cc that when you press on the top panel it sounds like something it clicks and when you open the door it squeaks. Took panel apart to show cust that the unit is working as designed. Started looking for any broken , loose or any damage , is all good. When put everything back the clicking sound when away. Also put some grease on door hinges. Called senior tech BJ and he approved that is the way that is designed. Op test ok"
Corey L.
REFRIGERATOR WHIRLPOOL WRS321SDHW04 "Customer complaint fridge did not work since installed, the unit cooling turns on then off and constantly, after compressor shuts down clicking from control is heard over and over until compressor stabilizes, inspected harness connections and wires for pinches or breaks creating a short harnesses checks ok, power to unit is correct, in diagnostics unit did not turn on damper control compressor or any fans, damper could be heard clicking and humming constantly as soon as power to the unit is supplied regardless off unit in diagnostics or not, ordering main, damper and ui controls; ordrng 1 W11196400 (cntrl-elec) and 1 W11214887 (cntrl-elec) and 1 W11317276 (diffuser)"
Jeff M.
REFRIGERATOR MAYTAG MRT311FFFH00 Call tech line and he told me to check the sensors. the control board has already been replaced it needs temp sensors ; ordrng 1 WPW10384183 (thermistor)
Corina B.
WASHER ROPER RTW4516FW2 CC that there is a humming noise and does not work. Found the drain pump humming. Held the start in to reset the control. Ran a manual hot and cold. Ran a calibration. Optest ok.
Corina B.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "CC that the freezer has frost and the ff is warm. Fz 0 ff 39 frost in the freezer. Checked gaskets, good. Ff is overpacked with food. Advised cust to lower the top shelf to have proper circulation of air flow and not to overpack the ff section. Steamed out freezer. Optest ok. ?"
Corina B.
COOKTOP GAS WHIRLPOOL WCG97US0DS00 Replaced the harness. Optest ok; used 1 undefined (Shipping) from stock
Corina B.
REFRIGERATOR GE GTE18ITHDRWW CC that there is frost in the freezer. Unit is outside in a patio. Found the liner and frame have gaps. Silicone the liner. Advised cust if it keeps happening the unit needs to be in a control area. Optest ok
Corina B.
WASHER WHIRLPOOL WTW8500DC3 Replaced the ui and control. Ran a calibration. Started a normal cycle. Optest ok.
Corina B.
REFRIGERATOR WHIRLPOOL WRX735SDHW01 Replaced the mullion. Optest ok.
Joe O.
WASHER WHIRLPOOL MAH6700AWW "Cc: nf errorFound low water pressure to cold water valve. Found cold water valve not open completely from house. Found house has good water pressure. Needs water valveUnits are stacked. Customer stated they will have dryer removed prior to us coming out.; ordrng 1 WP34001151 (valve-wate8746), used 1 SHIPPING (shipping and handling) from stock"
Joe O.
RANGE MAYTAG MGC7430WB00 "Cc: left front burner not ignitingFound unit will ignite if you turn another burner on. Needs igniter switches; ordrng 1 WPW10268397 (harns-wire8709), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"
Gabriel P.
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Called senior tech BJ and explain him the issue. Because this is a costmetic issue the tub is dented and is affecting the functioning of the unit, this will be covered. Called cust and explain him that we will order the parts and make a appointment.; ordrng 1 W11035418 (door-inner) and 1 WPW10681507 (tub-dishwr)"
Corina B.
REFRIGERATOR MAYTAG MFW2055FRZ00 CC that the unit does not turn on. Checked power to the control 0 volts. Checked outlet good. Found a pinch wire on the power cord. Will need a new harness. ; ordrng 1 W10633276 (Harness)
Corey L.
DISHWASHER KITCHENAID KUDE48FXSP5 "Customer complaint dw leaking, confirmed found dw leaking from diverter, built estimate for sump asm WPW10455261, customer does not want repair at this time and will call if repair is needed; used 1 SHIPPING (shipping and handling) from stock"
Jason N.
REFRIGERATOR JENN-AIR JCD2389GES "Cc unit leaking at rear copper connectionPulled back cover, turned water on, found leaking at inlet filter valve, hairline crack in plastic. Unit needs inlet valve.; ordrng 1 12001892 (valve,water (filter)11451) and 1 WP245183 (nut446) and 1 WP487627 (sleeve665), used 1 SHIPPING (shipping and handling) from stock"
Joe O.
WASHER MAYTAG MVWX700XW2 "Cc: tub not spinningFound unit not shifting into spin. Checked actuator, found unit leaking from gear case. Needs gear case and actuatorCustomer does not want to repair at this time"
Jason N.
REFRIGERATOR KITCHENAID KRFF507HPS00 Cc unit interior lights going outFound freezer light and top ff lights out. Replaced freezer led module using customer supplied pre Id part. Illumination returned to freezer and ff sections. Op test good.
Joe O.
WASHER MAYTAG LAT9704AAE Installed siphon break and gasket. Ran test cycle. Op test ok
Jason N.
REFRIGERATOR WHIRLPOOL WRT318FMDM00 "Cc unit icing over in freezer and water leaking into ff section.Found ice buildup on freezer bottom, evap drain frozen over. Cleared evap drain, ensured water flow to drain pan. Cleared ice from freezer section. Op test good."
Joe O.
COOKTOP ELE WHIRLPOOL JGD8430ADB Cc: burner not ignitingFound igniter is not sparking to burner head. Cleaned burner head and ports to igniter. Tested. Op test ok
Joe O.
REFRIGERATOR WHIRLPOOL WRF535SMHB01 Cc: freezing food in ff sectionFound temps in ff section at 42 degrees. Customer had unit set to 3(warmer then recommended). Customer states the had the unit packed full when it started freezing. Advised customer on loading refrigerator. Unit functioning as designed. Op test ok
Brian M.
DISHWASHER GE GDF570SGJ0BB "Cc unit leaking and seems to be coming from the valve Ran several test but could not duplicate a leak Removed water valve and inspected there is some corrosion on valve assembly and could most likely be the issue but I can not confirm Built est for valve replacement ; ordrng 1 WD01X22786 (dishwasher hose clam) and 1 WD15X24213 (valve water asm), used 1 SHIPPING (shipping and handling) from stock"
David R.
DISHWASHER KITCHENAID KDFE104HBL0 "Cc not washing. Found 4-3, 7-1. Replaced wash pump. Started up, water dripping from pump, took apart, reseated. Still leaking, water leaking from diverter. Ordering new wash pump put. **requesting double labor ; ordrng 1 W11085683 (pump&motor), used 1 W11085683 (PUMP&MOTOR) from stock"
Dan H.
REFRIGERATOR MAYTAG MRT118FFFM01 "Installed new control and thermistor, op test good"
Brian M.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Installed ice maker Ran test harvest OP Test Ok
Brian M.
DISHWASHER WHIRLPOOL KUDE70CVSS2 Installed hose and fixed customers cabinet that was hanging into dishwasher door Ran test cycle OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
Dan H.
RANGE GE CGS990SET3SS "Customer complaint of gas smell after ignitor or switch replacement in lower oven, started bake for 350 degrees, igniter glowed burner lit, flame is even, unable to duplicate the problem, unit is operating as designed"
Jeff M.
RANGE WHIRLPOOL WFE320M0ES2 The unit is not heating I tested the heating elements and the fuse. control board is not sending power needs a new control board; ordrng 1 W11122560 (cntrl-elec)
Dan H.
REFRIGERATOR WHIRLPOOL ET18NKXFN00 "Customer complaint of water build up in fresh food section , found evaporator drain tube clogged, cleared, op test good"
Jason N.
REFRIGERATOR WHIRLPOOL WRT311FZDM01 "Cc unit not cold enough Customer only a few things in freezer are freezing and temps in ff are too high. Found no air circulation, evap fan not running, checked power in to fan motor, good at 120v. Unit needs evap fan motor. Replaced using truck stock. Good airflow to both compartments, advised customer to allow several hours for unit to cool back down to normal temps. Op test good.; used 1 WP2315539 (MOTOR-EVAP) from stock"
Brian M.
REFRIGERATOR WHIRLPOOL WRX988SIBM00 Cc unit frosted on right side Found light ice formation on upper drawer rack Also found upper drawer not in rails pushing door out just enough Fixed drawer Advised to watch OP Test Ok
David R.
DISHWASHER KITCHENAID KDTE104ESS4 "Cc not washing, customer looked up stuff online. Found 4-3 error code, 7-1 error code. Water will come in but wash motor just doing a low hum. Correct power coming to it. Will need new wash pump motor; ordrng 1 W11085683 (pump&motor 184.28), used 1 SHIPPING (shipping and handling) from stock"
Dan H.
REFRIGERATOR WHIRLPOOL WRF540CWHZ02 "Installed new control, op test good"
David R.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Cc not cooling correctly. Temps read 60* in both FF and FZ. Compressor not on. Unplugged for 2-3 mins. Plugged in, compressor kicked on. Took out deli drawer and found FF evap starting to Freeze and Ice over, can see frost coming through vents. Called techline. Kevin, number disconnected, probably service. Called again. While waiting. The fridge FZ section is cooling. Started at 60* and been running almost an hour and Bruce. Might be a cycled defrost issue. Check thermistor and drain pan, evap cover for broken tabs. Also put test 7 and change to 2, 8 hour defrost. Ordering control and motor evap. 2 job count ; ordrng 1 W10843055 (cntrl-elec) and 1 W11087438 (motor-evap) and 1 WPW10389152 (support)"
David R.
REFRIGERATOR JENN-AIR JFX2897DRP02 "Replaced parts. Tested test 45 water ice maker fill, good. Steamed all ice out and cleared debris. Good. Steamed gasket, good. Give 30 mins before opening FZ. Good. Op test ok"
David R.
REFRIGERATOR GE GTS16DTHJRWW Replaced part. Tested. Good. Op test ok
Dan H.
DISHWASHER KITCHENAID KDTE334GPS0 "Customer complaint that unit is not washing, started normal wash cycle, unit filled, wash motor did not start, wash motor is receiving 120vac , unit needs new sump assembly ; ordrng 1 W11162733 (Sump assembly) and 1 undefined (Shipping)"
Jeff M.
REFRIGERATOR FRIGIDAIRE FFHS2322MQ2 Installed new part unit tested good
Jeff M.
RANGE AMANA AGR6603SFW2 The gas valves where adjustable. Op tested good
David R.
RANGE WHIRLPOOL WFG510S0HW1 "Cc unit taking a long time to get up to temp in bake, customer is going by oven thermometer. Customer already adjusted temp up by 5*. Checked power, good. Tested temp sensor, in range at 1098 ohms. Turned on bake at 350*. So far everything is testing good. Let preheat, checked temp and showed customer, 360*. Waited additional 5-10 mins, tested. Temp is good. Advised that thermometer takes a while to reach the temp that the oven is at, and coils on thermometer wear down over time. Unit test good. Op test ok"
David R.
RANGE KITCHENAID KSEG700ESS3 "Replaced part, tested. Ran oven on bake at 350*. All components working correctly. Op test ok"
Dan H.
WASHER WHIRLPOOL WFW94HEXR2 "Installed new drain pump , op test good"
Joe O.
DISHWASHER WHIRLPOOL KDFE104HWH0 "Cc: not heatingOhmed out heater and harness, checked good. Units water supply is ran directly to hot water tank. Found no power from control to heater. Needs control.; ordrng 1 W11305303 (cntrl-elec)"
Brian M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Cc of frost build up in freezer At arrival unit was cleared out and little frost left behind Found door switch to be frozen cleared what ice was there from switch Advised customer it may have been from door not sealing al the way due to product placement Advised to watch OP Test Ok
Jeff M.
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 The unit is still frosting in the freezer at the bottom of the freezer door there are two indentations where the mounting screws are it’s a good possibility that could be what’s causing the machine to not seal correctly the unit needs a door the left and right railing in the freezer switch; ordrng 2 W11265130 (slide)s and 1 W11301143 (dor-fip) and 1 W11396033 (SWITCH)
Corina B.
WASHER MAYTAG MVWB765FC3 "CC that there is a fault code f5 and does not start. Ran diag F5e3 Lid Lock Will Not Unlock, f4e0 Spin Limited By Water Temperature. Checked the lock, good. Checked the hot and cold valves, are reversed. Reversed the water lines. Ran a calibration. Started a cycle. Error code came up f5e3 will need a main control and latch. ; ordrng 1 W10861642 (Latch) and 1 W11195970 (Control)"
Jason N.
REFRIGERATOR WHIRLPOOL WRS315SDHZ03 "Cc unit not making ice. Customer states ice production doesn’t seem to keep up. Found ice bin almost half full, ran manual ice maker harvest, ice maker indexed, harvested ice and refilled with water properly. Temps in freezer set to coldest, reading 8 degrees. Unit is working properly. Advised customer that typical cycle is approx 3 hrs for a single ice harvest. If customer is using a lot of ice, it will take time to replenish. Unit is working as designed, could not find an issue at this time."
Jason N.
WASHER WHIRLPOOL WFW6620HC0 "Cc unit not powering on nowCustomer had electrician out and they stated they could find no issues, house voltage stable at 115v. Plugged in killawatt meter, voltage base at this time 109v. Unit will not power on, able to get into diagnostics, ran auto test, all functions passed. Able to power unit on now, house voltage now at 113v. Called wp techline, Dustin; ordrng 1 W11324037 (cntrl-elec)"
Jeff M.
WASHER MAYTAG MVWB835DW4 Installed new part unit tested good
Joe O.
WASHER FRIGIDAIRE ATF8000FG1 "Cc: not spinning/ standing waterFound error code e21(long drain). Found drain pump just humming. Needs drain pump.; ordrng 1 137221600 (pump11195), used 1 SHIPPING (shipping and handling) from stock"
David R.
REFRIGERATOR KITCHENAID KRFF707ESS01 Replaced parts. Steamed all ice out. Rest to recommended temp. Give 24 hours to return to normal temps. Op test ok
David R.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Cc water on floor, intermittently happening. Took a look at drain tube, had a little debris inside, cleared. Poured water in drain pan, no leaks. Looked in drain pan in FF and FZ. Not blocked. Most likely drain tube was clogged and causing water to build up and come out side. No more clogs. Unit good. Op test ok"
Jeff M.
REFRIGERATOR KITCHENAID KFIS29BBMS00 The noise the customer was hearing was from the compressor the compressor is operating it is functioning correctly and tested good
Joe O.
WASHER WHIRLPOOL WTW5000DW2 "Cc: clicking noise/growling noiseCustomer started a load prior to us coming out. Arrived during rinse cycle. Customer showed video, unit makes the noise during rinse and spin. Found suspension making noise at start of spin under load. Clicking noise comes when unit is slightly out of balance. Needs suspension rods; ordrng 1 W11130362 (suspension)"
Jason N.
RANGE WHIRLPOOL WFG710H0AS0 "Installed burner tube and wire harness kit. Ran bake test to 250, let cycle several times, good spark and ignition each time. Op the good."
Dan H.
DRYER WHIRLPOOL n/a "Person that answered the door said she thinks we have the wrong address, confirmed address, they do not need service"
Dan H.
REFRIGERATOR MAYTAG MSD2641KEB "Customer complaint that unit is not making ice, found ice maker fill tube frozen , cleared, op test good"
Dan H.
REFRIGERATOR KITCHENAID KBFS20EVWH3 "Installed new water filter head, ice maker , and drain tube, op test good ; used 1 8009 (Bulb) from stock"
Brian M.
DISHWASHER WHIRLPOOL WDT750SAHZ0 Cc unit not draining properly Found glass in drain pump Removed glass Ran several drain test OP Test Ok
Jason N.
REFRIGERATOR GE PWE23KMKGES "Cc unit leaking from freezerFound evap drain iced over, leaking into freezer. Cleared ice from drain, cleared evap drain. Pulled unit out, checked drain tube in rear. Found duckbill drain stuck closed with sediment. Pulled off and cleaned. Reassembled and ensured water flow through drain port. Op test good."
Brian M.
WASHER MAYTAG MVWB835DC4 Cc unit not powering on Found UI dead could not get unit to enter diagnostics Replaced UI and control Ran auto test and calibration OP Test Ok
Jeff M.
RANGE FRIGIDAIRE FFGF3023LQC I found the burner heads just need to clean I clean the burners heads I also explain to them that a carbon monoxide detector cannot detect natural gas they are two different op tested good
Jason N.
DRYER MAYTAG MEDB835DW4 Installed control board and ui. Op test good.
Brian M.
REFRIGERATOR KENMORE 596.7238341 "Cc unit not staying at a steady coldness temp rise and then fall he also stated he replaced the control and freezer thermistor Found unit to be temping at 42 in fridge and -7 in freezer Ran test 4 found evaps both frosting up normally but ff fan is slow also ran test in thermistor thermistor is reading open Needs fan and wire harness kit Customer wants to install himself ; ordrng 1 W10633627 (motor-evap) and 1 W10837236 (harns-wire), used 1 SHIPPING (shipping and handling) from stock"
Dan H.
REFRIGERATOR WHIRLPOOL WRF535SWHV02 "Customer complaint that unit is leaking, found water dripping from filter head, unit needs new filter head; ordrng 1 W11346623 (Filter head)"
Joe O.
WASHER WHIRLPOOL MHW5630HC0 Cc: error codesFound error codes f6e3(communication error) f5e2(lock failure) f0e2(oversuds). Ran quick test. Door lock is functioning. Per tech sheet needs control. Customer does not want to repair at this time
Jeff M.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Installed new part unit tested good
Joe O.
WASHER MAYTAG MHW6630HW0 "Cc: unit stopped mid cycle, door locked, would not startFound control lock on. Shut control lock off. Found error code f0e5(off balance). Ran quick test. Ran quick wash. Op test ok."
Joe O.
DISHWASHER GE GLD4456R00CS "Cc: build up inside dishwasher, not cleaning properlyFound soap build up inside unit. Soap is not breaking down. Found cold water at the start of the cycle. Advised customer to run the hot water at the sink prior to starting the cycle. Found spray arms are packed full of hardened soap build up. Spoke with BJ he stated to recommend using dishwasher cleaner and if that doesn’t work it would need a new sump assembly and spray arms. Customer is going ti try cleaning product and running the hot water at the sink."
Joe O.
DRYER MAYTAG MED5770TQ0 Cc: not heatingFound thermal cut off open. Found dryer smashing venting. Advised customer to replace smashed venting and pull unit out to avoid smashing venting. Replaced thermal cut off ran test cycle. Op test ok; used 1 279816 (CUTOFF4115) from stock
Dan H.
REFRIGERATOR KITCHENAID KRFF507HPS00 "Installed new control, op test good"
Dan H.
MICROWAVE GE JVM3160DF2WW "Customer complaint that unit died again, unit blew the fuse again, jumped out unit heated, power kept shutting off when door was opened, unit needs new switches and fuse; ordrng 1 WB24X10205 (Switch) and 1 WB24X10204 (Switch) and 1 WB24X10146 (Switch) and 1 W10138793 (Fuse) and 1 undefined (Shipping)"
Dan H.
DRYER WHIRLPOOL WED7300DW0 "Customer complaint that unit is not starting, confirmed, found thermal fuse open, jumped out, unit started and heated, installed new thermal fuse, op test good ; used 1 Wp3392515 (Tfuse) from stock"
Dan H.
DRYER MAYTAG MEDB835DW4 "Customer complaint that sometimes unit trips half the breaker and will not heat, ran diagnostics found f2e1(stuck key ) error code, user interface test shows all buttons working. Started normal dry cycle, unit started and heated, unable to duplicate the problem , unit is operating as designed"
Dan H.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Customer complaint that only a little water is coming out of dispenser, confirmed , found water filter head restricting water flow, unit needs new water filter head; ordrng 1 W11346622 (Filter head and reservoir)"
Dan H.
WASHER MAYTAG MVWB765FW3 "Customer complaint of clanking noises, ran heavy agitate and high speed spin, no unusual noises heard, unit is operating as designed"
Dan H.
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Installed new control, op test no good , called whirlpool techline spoke to butch, entered diagnostics , ran fans , compressor, checked thermistors, ran air damper, all working, suggested replacing user interface, user interface is same cost as main control, not charging for part; ordrng 1 W10893939 (User interface) and 1 W10893939"
Dan H.
REFRIGERATOR WHIRLPOOL ED22TEXHW00 "Customer complaint that unit is not cooling, fresh food section temperature at 60 degrees, freezer section temperature at 45 degrees, nothing is running, tapped thermostat, everything started, unit needs new thermostat ; ordrng 1 WP2198202 (Tstat), used 1 undefined (Shipping) from stock"
Corey L.
REFRIGERATOR WHIRLPOOL WRX735SDBM04 "Replaced control, op test good, ran heater until bimetal shut off to clear built up ice, customer stated it started to make ice for them, tech pulled bin out and eject button broke, ordering bin for customer to install; ordrng 1 W11185686 (ice-contnr)"
Corey L.
REFRIGERATOR WHIRLPOOL MFI2570FEZ00 "Replaced parts listed, op test good"
Brian M.
WASHER GE GFWN1100H0WW Cc unit not working Ran diagnostics found error for off balance Ran speed wash and drain and spin Can not duplicate an issue OP Test Ok
Corey L.
WASHER WHIRLPOOL WTW4816FW2 "Customer complaint stops at spin cycle, ran diagnostics found F8e1 long fill no fill, cleared, drain hose must be installed 39” above floor minimum, unit is operating as designed"
Jeff M.
FREEZER WHIRLPOOL WZF34X20DW01 The door has a huge indent on the top causing the door not to seal customer did not notice it at first when he first purchased the refrigerator due to the low humidity but as the humidity started to rise the frost started accumulate inside the machine needs a new door; ordrng 1 W10746789 (dor-fmd)
Corina B.
RANGE HOOD WHIRLPOOL WVW51UC6FS2 "Replaced the control, transformer and light. Optest ng. Called t/l Rick checked the voltage to the transformer 120 volts. 16 dc volts coming out of the transformer. 0 dc volts to the lights. Found a pinched wire to the lights. Spliced the wire. Optest ok."
Corina B.
DISHWASHER KITCHENAID KUDK02CRBS2 "CC that there is a noise when running. Found the pump and motor. Optest ok. ; ordrng 1 WPW10780877 (Pump and motor), used 1 Shipping from stock"
Brian M.
WASHER GE GUD27ESSJ0WW "Cc unit won’t spin Found gearcase to be extremely loud and left front suspension damaged Needs gearcase and suspension rods ; ordrng 1 WH01X10618 (hub nut) and 1 WH38X10018 (transmission pulley) and 1 WH49X22795 (washing machine supp) and 4 WH16X22792 (washing machine rod)s, used 1 SHIPPING (shipping and handling) from stock"
Corina B.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 CC that there still is a noise. Called t/l Bruce to put dampener pads on the condenser. ; ordrng 6 WP2158826 (Dampener)s
David R.
RANGE KITCHENAID KESA907PSS00 "Replaced part. Tested, good, glowed red. Op test ok"
Joe O.
REFRIGERATOR MAYTAG MFF2258FEZ03 Cc: frost build up in freezerFound frost build up on the inside of the freezer door. Found door sitting too low not allowing gasket to seal properly. Adjusted freezer door. Op test ok
Corey L.
REFRIGERATOR WHIRLPOOL WRS325FDAM02 "Customer complaint fridge not keeping temp it warms up until dial is shut off and turned back on, thermostat failing, quoted, ok; ordrng 1 WPW10583800 (thermostat), used 1 SHIPPING (shipping and handling) from stock"
David R.
REFRIGERATOR WHIRLPOOL WRS325SDHB04 "No physical damage. Tested components, good. Went into service mode and tested. Frost pattern on evap. Cooling, good. Op test ok"
David R.
RANGE WHIRLPOOL WEG730H0DS0 Cc of odor/leaks. Went over bake with customer and questions. Tested for leaks. Good. Op test ok
Corina B.
REFRIGERATOR KITCHENAID KRFF507ESS01 Steamed out the ff evap. Replaced the wire harness. Optest ok; used 1 Shipping from stock
Brian M.
WASHER GE GUD27ESSJ0WW "Cc unit not draining Found gearcase to be loud and will not spin out properly Needs gearcase Will need Sr tech I’ve only done one of these styles and not sure on the install ; ordrng 1 WH49X22795 (washing machine supp) and 1 WH01X10618 (hub nut) and 1 WH38X10018 (transmission pulley), used 1 SHIPPING (shipping and handling) from stock"
Corey L.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Called tl, advised to check for an air leak into fill tube area and to perma gum hole where fill tube exits ice box to block air, control not needed taking for return, switches are not needed as the unit is designed to stop filling water after a set amount of time in case for flood so this is what customer was experiencing since she said it only happened with filling bigger things like a pitcher, installed perma gum, cleared ice from fill tube, advised customer to monitor ice production ; used 1 212643212643 (PERMA-GUM) from stock"
Dan H.
GAS GRILL KITCHENAID KBNU487VSS0 "Installed new control, op test good"
Jason N.
REFRIGERATOR MAYTAG MFI2570FEZ06 "No refrigerant to recover. Installed compressor, evaporator and uv dye drier. Pulled vacuum on system to 29 in/hg for 15 min. Held vacuum for 15 min, no change to gauges. Recharged system with 4.5 oz of r134a. Unit starting to cool, low side pressure stable at 0psi. Advised customer to allow approx. 24 hrs for unit to return to desired temps before restocking with product. Op test good."
Jeff M.
FREEZER FRIGIDAIRE FFU17F5HWP Installed new part unit tested good ; used 1 SHIPPING (shipping and handling) from stock
Jeff M.
WASHER MAYTAG MVWX655DW2 I double checked the balance of the machine. The machine is balance properly I did explain the correct way to load and use this machine I did explain the capabilities and limitations of this machine unit tested good
Jeff M.
REFRIGERATOR WHIRLPOOL WRS325SDHW00 The unit still vibrates. I’ve level the unit I adjusted a few things the vibration noise appears to have gone away
Joe O.
REFRIGERATOR AMANA ART318FFDB06 Customer stated they do not have an Amana refrigerator that’s not cooling.
Jeff M.
RANGE WHIRLPOOL WFE540H0ES0 Installed new part unit tested good ; used 1 SHIPPING (shipping and handling) from stock
Brian M.
WASHER GE GUD27ESSJ0WW Cc unit really loud and parts of drum are breaking off Found gearcase to be loud just by hand speed Also found internal tub damaged as well as upper tub cover Needs gearcase tub and tub cover ; ordrng 1 WH49X22795 (washing machine supp) and 1 WH49X27616 (kit tub cover plus r) and 1 WH16X22784 (washing machine supp)
David R.
REFRIGERATOR WHIRLPOOL WRF540CWHZ02 "Replaced part. Went into diagnostics, tested old damper and was not shutting all the way. Also changed test 211/212 up by 1. Give time to return to normal temps. Op test ok"
Corina B.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Replaced the damper. Optest ok
Gabriel P.
REFRIGERATOR GE GFE29HSDDSS Replaced evap fan. Op test ok.
Gabriel P.
DRYER WHIRLPOOL WED5000DW2 "Checked power found L1 to N found 0 , checked from L2to N found 123 and from L1 to L2 0V. Cust will need an electrician."
Jason N.
WASHER WHIRLPOOL WTW5540SQ0 Installed spin basket and new scanner nut. Ran wash test then spin and drain. Op test good.
Brian M.
DRYER ADMIRAL AED4370TQ0 Cc unit will not start Found thermal fuse open Replaced using truck stock Ran test cycle OP Test Ok Advised to have vent cleaned ; used 1 3392519 (
Jeff M.
DRYER MAYTAG MEDC465HW0 The unit was not getting power the breaker was tripped unit tested good
Corina B.
DRYER KENMORE 110.780628 Replaced the fuse. Cleaned dryer out. Unit is cycling properly. Optest ok. ; used 1 Shipping from stock
Joe O.
REFRIGERATOR KITCHENAID KRFC704FPS00 "Cc: not cooling properly, noise in ff sectionFound temps in ff section at 68 degrees, and freezer at 38 degrees. Found compressor is only pulling 86w. Spoke with BJ, needs compressor and drierParts show under parts and Labor warranty; ordrng 1 W11025999 (compressor) and 1 W11109499 (drier-tube)"
Gabriel P.
REFRIGERATOR JENN-AIR JSD2789GES "Checked temp found on fresh food section 55* and 25 on freezer. Found freezer full of frost. Ohms the heating element and thermostat, pass. Check watts were good. Talk to senior tech BJ and confirmed, unit is not going into a defrost, will need a defrost control. 12002104 dfst control- not longer available. Unit it over 15 years old."
Jason N.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Installed door switch. Op test no good. Missing common to switch. Checked all connectors, called wp techline, Dustin, assessment of insufficient common at door switch and stated if I have all ff leds are on, it sounds like I have a bad freezer led, and to run a manual harvest on ice maker. I told him no power to ice maker. Traced common back to evap connector, found common terminal pushed out on connector, pushed back in and secured. Common restored to door switch, freezer led and ice maker tests good. Op test good."