Service History 66 - Fred's Appliance

We serviced a

MAYTAG DRYER

Model MEDB880BW0

Near Lakewood, OH 44107

Manny

Job Details: 05/26/2023

"Cc unit not heating verified and unit missing L2, advise customer to contact electrician and if he still has any issues to give us a call and well take another look. Opt test ok"

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Painesville, OH 44077

Joe O

Job Details: 05/26/2023

Installed customer supplied lid. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Fairview Park, OH 44126

Manny

Job Details: 05/26/2023

"Cc unit not making ice ran diagnostics and icemaker thermistor open, ran harvest test and icemaker homes but not filling took apart and found fill tube frozen and heater broken, unit needs heater fill tube and ice maker.; ordrng 1 W11658802 (Icemaker) and 1 W10815476 (tube-water) and 1 W11087201 (heater), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

AMANA WASHER

Model NTW4519JW2

Near North Ridgeville, OH 44039

Marie V

Job Details: 05/26/2023

"Cc that was having issues to start washer and that one time unit filled up and then drained water out. Ran diag, no error codes, ran auto test, all working properly, cust is worried about stain around tub after washing. Called whirlpool tech line spoke to rod. He advice to use He detergent and use clean washer with affresh every month . Unit working as designed."

We serviced a

AMANA DRYER

Model NGD5800HW0

Near Painesville, OH 44077

Dan H

Job Details: 05/25/2023

"Customer complaint that unit is not heating, confirmed, found igniter not glowing, igniter is receiving 120vac , installed new igniter, op test good ; used 1 279311 (IGNITOR) from stock"

We serviced a

AMANA RANGE

Model AGR5330BAS3

Near Cleveland, OH 44108

Joe O

Job Details: 05/25/2023

Installed gasket. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WTW5100HW3

Near Painesville, OH 44077

Dan H

Job Details: 05/25/2023

"Customer complaint of f9e1 error, unit showing f8e3( pressure system fault) error code, drain pump is working, installed new control, op test good"

We serviced a

WHIRLPOOL DRYER

Model WED9200SQ0

Near Andover, OH 44003

Dan H

Job Details: 05/25/2023

"Customer complaint that unit is not starting it just clicks, confirmed, unit flashing f01(primary control failure) error code, unit needs new control, customer does not want repair ; ordrng 1 WPW10110641 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS04

Near Cleveland, OH 44113

Manny

Job Details: 05/25/2023

"Replaced both valves, purged system, dispensed 10 glasses of water, opt test ok"

We serviced a

KITCHENAID BEVERAGE CENTER

Model KUBL214KSB00

Near Aurora, OH 44202

Brian M

Job Details: 05/25/2023

Cc no cool Found unit with lights only No compressor or fans Called tech line Probed compressor and power Suspect control issue; ordrng 1 W11538049 (Control)

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Ravenna, OH 44266

Brian M

Job Details: 05/25/2023

Installed hub and plate OP Test Ok

We serviced a

KENMORE RANGE

Model 79079423601

Near Cleveland Heights, OH 44118

Corina B

Job Details: 05/25/2023

"CC that the front right burner does not work and the left front does not light all the time. Confirmed. Found something blocking the gas to come out on the right burner. Cleaned the left burner. Checked all the burner. The front left burner is not lighting. Will need a new valve and Orfice. The other burners the screws are seized will need each Orfice and screws. Cust does not want to repair. ; ordrng 1 5303935234 (Valve) and 1 316237805 (Orfice), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC2

Near Ravenna, OH 44266

Brian M

Job Details: 05/25/2023

Installed motor and shield OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Cleveland, OH 44104

Corina B

Job Details: 05/25/2023

"Cust showed pop, sent pic CC that the unit fills all the way. Confirmed. Soil level was what controlled the amount of water. Ran diag no codes. Start a normal cycle on auto sensing. Filled correctly. Opt test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Ravenna, OH 44266

Brian M

Job Details: 05/25/2023

Cc unit is to cold Found unit partially empty Temps about 33-34 in fridge Unit is functioning properly Advised to watch

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Ashtabula, OH 44004

Dan H

Job Details: 05/25/2023

"Customer complaint that unit is not washing or spinning, confirmed, found hub stripped, unit needs new hub; ordrng 1 W10528947 (Hub)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHW00

Near Ravenna, OH 44266

Brian M

Job Details: 05/25/2023

Cc of temp issues and ice not keeping Her son unplugged fridge and reset it 24 hours ago Found unit to be 38 in fridge and freezer at 0 can not determine issue at this Time Advised to watch

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ02

Near Lakewood, OH 44107

Bill

Job Details: 05/25/2023

"Cc was not cooling, could not confirm. Temps ff 35 fr 02. Ran diag test, found evap thermistor faulty. Pulled fr sec back panel. Tested voltage to thermistor, 5 v dc. Tested ohm on thermistor, open. Ordered thermistor, scheduled follow up for 5/30; ordrng 1 WPW10384183 (Thermistor)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ00

Near Parma, OH 44134

Bill

Job Details: 05/25/2023

"Cc ice maker stoped making ice, confirmed cc inlet tube was frozen. Took pic of POP Steamed inlet tube and removed ice maker, steamed up in inlet tube. Ran ohms test on thermistor for ice maker Manuel test failed. Open circuit, ordered new ice maker and wiring harness. Scheduled follow up on 5/30; ordrng 1 W11029433 (Wiring harness) and 1 W10882923 (Ice maker)"

We serviced a

MAYTAG DRYER

Model MED7230HC2

Near Maple Heights, OH 44137

Corina B

Job Details: 05/25/2023

"CC that the unit does not start, can flip the breaker might start. Confirmed. Checked power at the terminal block l1-to n 0 volts l2 to n 120 volts. L1 to l2 120 volts. Will need an electrician. Opt test ok."

We serviced a

ADMIRAL REFRIGERATOR

Model LTF2112ARB

Near Garfield Heights, OH 44125

Corina B

Job Details: 05/25/2023

"CC that the unit is leaking. Confirmed. Found the drain hole in the ff section blocked with sediment. Cleared out the drain. Dumped water down, clear. Opt test ok. ;"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Strongsville, OH 44136

David R

Job Details: 05/25/2023

"Cc unit leaking from front, says it takes at least an hour for it to start leaking. Raised front feet, 8 turns, reseated gasket. No error codes, ran unit without kickplate, no dishes, just water to see if it will leak or overflow. Customer does use cascade dish pods. Watch over half an hour. No leaks, checked gasket and door seal. Good. Doesnt seem to be letting any water through. Customer to monitor a wash without any detergent and a wash with detergent, pods could be over sudsing.Unit is good and working properly as of today. Advised of making sure water is hot and monitoring unit. Unit is good."

We serviced a

WHIRLPOOL WASHER

Model WTW6120HC2

Near Willoughby Hills, OH 44092

Jason N

Job Details: 05/25/2023

"Cc unit making noise during rinse and spin cycle.Customer showed video of unit making noise. Ran diagnostics, no codes stored. Ran auto test cycle. All functions passed, no abnormal sounds heard. Started normal cycle with clothing load. Allowed to fill and agitate for several minutes. Canceled cycle and switched to drain and spin cycle. No abnormal sounds heard, unit spinning and draining properly. Unable duplicate noise complaint at this time."

We serviced a

GE RANGE

Model JGBP32SEN2SS

Near Shaker Heights, OH 44122

Jason N

Job Details: 05/25/2023

"Cc oven bottom needs removed to clean broken glassRemoved oven bottom plate, retrieved several pieces of glass. Reinstalled bottom plate. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSR57R18DM05

Near Sheffield, OH 44054

Gabriel P

Job Details: 05/25/2023

Found no pressure from high side and low side and feed nitrogen threw low side and both high and low equalize to 140 plus it never drop

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Avon Lake, OH 44012

Gabriel P

Job Details: 05/25/2023

"When arrive unit was out and customer show me where it was kink and leaking so found that hose was not installed properly correct issue then started a cycle and found pump not pumping water it throw me and error code f8e1 no water ,check under sink water was turn off, turn on water unit started running and working and not leaking also found a small dent on left corner of panel ordering; ordrng 1 W11622490 (Console)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT313CZLZ00

Near Avon Lake, OH 44012

Gabriel P

Job Details: 05/25/2023

Replace both seals and steam if it continues to have issue need both doors

We serviced a

JENN-AIR REFRIGERATOR

Model JS42NXFXDE01

Near Pepper Pike, OH 44124

Joe O

Job Details: 05/25/2023

Installed damper. No longer feel air creeping. Advised customer to monitor. Op test ok

We serviced a

MAYTAG REFRIGERATOR

Model mrt311fffz02

Near Chesterland, OH 44026

Joe O

Job Details: 05/25/2023

Installed shelf. Op test ok

We serviced a

KITCHENAID RANGE

Model KGRS505XBL02

Near Chardon, OH 44024

Joe O

Job Details: 05/25/2023

Installed probe and control. Ran test bake. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Walton Hills, OH 44146

Bill

Job Details: 05/25/2023

"Cc open door alarm going off, could not confirm cc. Customer states that it is random. Tried making small adjustment to door, did not feel confident that solved the problem, call Brian. Ran a diagnostic on the door switches, passed diagnostic test. Started testing switches manually, found left ff switch to be responding with issues. Ordered new switch; ordrng 3 W11123941 (Door switch)s"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FMDB09

Near Cleveland, OH 44135

Marie V

Job Details: 05/25/2023

Cc that the unit is taking a long time to make ice. Tok temps freezer was at 7* and fresh food section at 44*. Took evaporator cover off and verify frost pattern is good. Temp is set a notch lower. Set back to recommended and sealed liner had caps all the way around also freezer temp is set to max. Advice cust to allow 24 hours to reach normal temps and ice maker work properly.

We serviced a

MAYTAG WASHER

Model MVWC565FW3

Near Sheffield Lake, OH 44054

Angel

Job Details: 05/25/2023

"Cc that unit was making a grinding sound at the end of the cycle. Spun unit by hand and it sound quiet so I looked underneath unit everything was clean but the cam was kind of grinding so I removed it and noticed the pulley was grinding with cam so I replaced it with a new cam tested it again and it sounded normal, asked customer for some towels to try to do a drain and spin with some wet towels to see if it would make the grinding sound and it was not making any grinding noise anymore which customer stated it was doing it all the time, so I recommended customer not to overload unit only 6 to 8 regular bath towels for a full load and 2 tablespoons of detergent should be enough to wash clothes opt test good."

We serviced a

WHIRLPOOL DRYER

Model WGD5010LW0

Near Sheffield Lake, OH 44054

Angel

Job Details: 05/25/2023

Replaced front panel tested unit opt test good.

We serviced a

KITCHENAID DISHWASHER

Model KDTE304LPA0

Near Brecksville, OH 44141

David R

Job Details: 05/25/2023

"Bad UI, not taking commands ; ordrng 1 W11493862 (Panel UI), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL FREEZER

Model WZF34X20DW04

Near Cleveland, OH 44105

Jason N

Job Details: 05/25/2023

"Found no refrigerant to vent, installed compressor and pressure checked unit using 140 psi of nitrogen. Found hissing/gurgling noise up above inside cabinet. Pressure decays quickly when gas is shut off. Called wp techline, Adrian, sent file for lead review as non repairable internal leak."

We serviced a

KITCHENAID REFRIGERATOR

Model KSCS25INSS00

Near Geneva, OH 44041

Dan H

Job Details: 05/25/2023

"Customer complaint that ice maker is leaking and not making ice, found ice maker mold leaking, unit needs new ice maker ; ordrng 1 2198597 (Ice maker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Willowick, OH 44095

Jason N

Job Details: 05/25/2023

Installed wash motor/pump. Ran wash test. Spray pressure much improved. Op test good.

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW1

Near Willoughby, OH 44094

Jason N

Job Details: 05/25/2023

"Cc unit turned on by itself with lid up and was trying to run a cycleCustomer stated twice the unit was attempting to start a cycle on its own. Ran diagnostics, no codes stored. Ran auto test cycle, all functions passed. Based on complaint, possible control issue. Ordering controls. Main control is not showing in stock from marcone, office to contact customer with next service date. ; ordrng 1 W11621180 (Control-elec) and 1 W11478525 (Panel-UI)"

We serviced a

MAYTAG WASHER

Model MHW5500FW1

Near Geneva, OH 44041

Dan H

Job Details: 05/25/2023

"Installed new bellow, op test good"

We serviced a

MAYTAG REFRIGERATOR

Model MFI2570FEZ13

Near Mentor, OH 44060

Jason N

Job Details: 05/25/2023

Cc unit doors soft closure not working correctlyCustomer states the freezer and ff doors do not close with self/soft closure. Tested closure of all doors. Did not find any issues with self closure mechanisms or door cams. Unit is working as designed.

We serviced a

KITCHENAID REFRIGERATOR

Model KSSS36MDX00

Near Chardon, OH 44024

Joe O

Job Details: 05/25/2023

"Cc: not coolingFound temps in freezer at 26 degrees ff at 66 degrees. Found evap frosted over. Found bimetal and heater check good. Needs defrost timer; ordrng 1 WP2183400 (timer-def), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG DRYER

Model MGD6630HW3

Near Brecksville, OH 44141

David R

Job Details: 05/25/2023

"Replaced repair kit and blower wheel. Found one of back rollers was scrapping. Tested, good. Op Test Ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS1

Near Broadview Heights, OH 44147

David R

Job Details: 05/25/2023

"Replaced dispenser, tested in diagnostics, opened. Good. Op Test Ok."

We serviced a

SAMSUNG DRYER

Model DV48J7700EW/A2

Near Parma, OH 44129

David R

Job Details: 05/25/2023

Cc unit not cycling. Broken idler pulley. Replaced dryer repair kit from t/s. Tested. Good. Op Test Ok; used 1 DESAMKIT ( dryer repair kit) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ

Near Mentor, OH 44060

Joe O

Job Details: 05/25/2023

"Cc: not workingApplied power to unit(no water to test unit completely). Ran diagnostics test. Drain pump running, fill valve, running, pump and motor running. Unit functioning as designed. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHM06

Near Cleveland, OH 44128

David R

Job Details: 05/25/2023

Replaced FZ door. Good. All options and components are good. Op Test Ok.

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Lorain, OH 44053

Angel

Job Details: 05/25/2023

"Cc that the seal caught on fire and it was melting and theres a significant amount of gas smell when using oven. Verified and unit will need seal looks like it was pinched between the bottom cavity cover for the over igniter and burner and caught on fire on the end of it. For the gas smell it is pretty strong I checked lines on back but can not see any bubbles on any of the line the smell is only when you use the oven other wise its fine. Removed cover again to see if burner was properly installed and it was but I still removed it and found a pice of cardboard blocking half of the burner inlet hole causing gas to scape and not get to the igniter as should, removed piece cardboard reinstalled everything and tested unit and no more gas smell. Ordering oven door seal.; ordrng 1 WPW10535778 (Seal)"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Lorain, OH 44052

Angel

Job Details: 05/25/2023

Replaced agitator made sure it was working properly opt test good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near North Ridgeville, OH 44039

Angel

Job Details: 05/25/2023

Cc that stop on the middle rack fell and melted and dispenser was not dispensing. Confirmed found stop melted had one in truck from surplus installed it and fixed issue for the dispenser I recommended her to make sure its dry before putting pod because it can tend to stick but its working fine opt test good.; used 1 WPW10508950 (Stop) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC42FTS04

Near Avon, OH 44011

Angel

Job Details: 05/25/2023

"Installed inverter started unit and compressor turned on smoothly but once it got to 5oz of R134a the compressor got real loud and shut off, tried to get it to run nothing so we discharged system again and put it into a vacuum to see if it had to much pressure buildup and compressor kicked back on smoothly but once you start to recharge it and it gets to about 4.5oz the compressor gets loud and shuts off. Reorder inverter and compressor again.; ordrng 1 W10841139 (Compressor) and 1 W10629033 (Inverter)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM03

Near Cleveland, OH 44144

Marie V

Job Details: 05/25/2023

"Cc that cant close the freezer door because of ice build up. Confirmed, found evaporator drain tube clogged, cleared all out and tested it. Pass. Op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF707ESS01

Near Beachwood, OH 44122

Marie V

Job Details: 05/25/2023

"Cc that theres a noise. Confirmed found evaporator frosted over, also SP. Gave estimate, also compressor it starting to make a loud noise when it starts. Explain cust . Cust will buy new.; ordrng 1 W10843055 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*), and 1 W11033168XXX (XXNO RERDERXEVAP HARNESS) from stock"

We serviced a

WHIRLPOOL DRYER

Model WHD862CHC2

Near Cleveland, OH 44113

Marie V

Job Details: 05/25/2023

"Cc that theres a error code that comes up on the screen mid cycle, ran diag found error code F9e2 drain failure. Drain hose is good, tested unit,no water at the pump. Very little. replaced pump if it does not works replaced control. Recommend replacing both. ; ordrng 1 W11551760 (Pump) and 1 W11565029 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID RANGE

Model KSGG700ESS1

Near Lakewood, OH 44107

Marie V

Job Details: 05/25/2023

"Cc that oven is taking a long time to preheat and is not keeping temp. Confirmed, found unit it starts to heat up and cust power to gas valve and shuts off , after few min starts again. Found main control is sending proper voltage to dsi board but is still not working as should. Would recommend replacing dsi and ignitor. ; ordrng 1 W10860916 (Dsi) and 1 WPW10324262 (Ignitor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH31017HW08

Near Rocky River, OH 44116

Marie V

Job Details: 05/25/2023

"Cc that the turn table stops while spinning. Put a glass cup with water and tested, only happened once where it started and slow down a little. Verify for any obstructions on it, theres none. Verify turn table underneath screws are good. Will order turn table. ; ordrng 1 W10642989 (Turn table motor)"

We serviced a

WHIRLPOOL WASHER

Model WTW5015LW0

Near Westlake, OH 44145

Marie V

Job Details: 05/25/2023

"Cc that unit is dispensing only hot water even when is set to cold or cool. Confirmed, found hoses backwards, corrected issue. Ran calibration, Op test ok"

We serviced a

WHIRLPOOL DRYER

Model WED4850XQ1

Near Brook Park, OH 44142

Manny

Job Details: 05/25/2023

"Cc unit spins and sometimes it wont and a squeaking noise, verified and unit squeaking, try to rotate drum by hand but not turning, took spawned motor is sluggish and not turning properly, pulley and rollers seized and felt seal broken on drum, unit needs motor, repair kit and seal. Customer will not proceed with the repair. ; ordrng 1 279827 (motor!dryer) and 1 4392065 (dryer repair kit) and 1 W10612022 (Seal), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Euclid, OH 44119

Corina B

Job Details: 05/25/2023

CC that the unit is not heating. Confirmed. Checked the power at the terminal block l1-n 120 volts. L2 to n 120 volts l1- l2 0volts. Found the fuse in the breaker box open. Customer replaced the fuse. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT511SZDM02

Near Cleveland, OH 44119

Corina B

Job Details: 05/25/2023

CC that there is frost and ice building. Confirmed. Found a gap on the bottom of the unit. The liner and cabinet is splitting. Unit is non repairable.

We serviced a

WHIRLPOOL REFRIGERATOR

Model ET20DMXAN00

Near Solon, OH 44139

Bill

Job Details: 05/25/2023

"Cc top shelf in freezer is not freezing, confirmed cc top shelf slowly unthawing. Notice no sound from evap fan, took panel off and tapped fan. Fan spun up then stopped. Unit had good frost pattern on evaporator. Ordered evap fan and bi metal. Scheduled follow up on 5/30; ordrng 1 WP4387503 (Bi metal) and 1 482731 (Evap fan), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS00

Near Eastlake, OH 44095

Joe O

Job Details: 05/25/2023

"Cc: rumble noiseFound damper loud. Needs damper; ordrng 1 WPW10594329 (control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JV3

Near Lorain, OH 44053

Gabriel P

Job Details: 05/25/2023

"Replace panel,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Elyria, OH 44035

David R

Job Details: 05/25/2023

"Replaced both single and dual valve. Tested, good. Turned icemaker on. Good. Op Test Ok."

We serviced a

KENMORE DISHWASHER

Model 665.13893K800

Near Painesville, OH 44077

Jason N

Job Details: 05/25/2023

"Cc unit multiple lights blinking during cycle and no response from unit.Customer stated unit is still stopping in mid cycle with multiple lights blinking, unit is unresponsive but they will be able to restart or cancel cycle is they let it sit. Unit is working properly at this time, but based on complaint, sounds possible keypad buttons are failing. Quoted customer keypad console replacement. ; ordrng 1 WPW10205857 (Console)"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW1

Near Chardon, OH 44024

Brian M

Job Details: 05/25/2023

Cc of squeaking Ran several test with and with out items in Could not get unit to duplicate

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Brook Park, OH 44142

David R

Job Details: 05/25/2023

Replaced wash motor. Tested. Good. Op Test Ok

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH31017HZ08

Near Strongsville, OH 44136

David R

Job Details: 05/25/2023

Unit has no stored error codes and heating correctly. No problems. Good. Op Test Ok.

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Lyndhurst, OH 44124

Corina B

Job Details: 05/25/2023

CC that the unit bounces when its spinning. Confirmed found the basket leaning towards the left. Leveled the washer. The floor does slant. Used wood on the left side to level. Started a spin cycle. Opt test ok.

We serviced a

AMANA DRYER

Model NGD4655EW2

Near Euclid, OH 44123

Joe O

Job Details: 05/25/2023

Cc: wet clothes at end of cycleFound unit has good heat. Outside vent blocked. Advised customer. Op test ok

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Solon, OH 44139

Bill

Job Details: 05/25/2023

"Cc would not start a cycle, confirmed cc unit would sense try to start then click to done. Pulled diagnostics codes f7e1 tachometer missing or wrong signal, changed motor and capacitor. Tested unit opt test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHW06

Near Lorain, OH 44055

Gabriel P

Job Details: 05/25/2023

Steam evaporator and replace control and thermistor, re ordering ; ordrng 1 W11650661 (Harness /heater)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT313CZLW00

Near Cleveland, OH 44102

Manny

Job Details: 05/25/2023

"Steamed evap (45mins)Replaced control and harness, opt test ok, advise customer to allow 24 hours for temps to equalize."

We serviced a

WHIRLPOOL DRYER

Model CEM2743BQ0

Near Painesville, OH 44077

Dan H

Job Details: 05/25/2023

"Installed new element, unable to test cause unit is a coin op"

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Cleveland, OH 44105

Manny

Job Details: 05/25/2023

"Cc unit leaving clothes wet at the end of the cycle, verified and no codes but noticed the sink full of water, let customer know and she said shes aware of it and that her husband is soaking some paint brushes in the sink, told her that would cause the unit to siphon water back in and clothes would be wet, customer drained the sink, I ran test cycle and unit finished with no issues ran rinse and spin with a load let the unit start high spin and pause cycle, clothes are not soaked and ready to go in the dryer, customer checked the items in the unit and said thats the way it should be. Opt test ok;"

We serviced a

WHIRLPOOL WASHER

Model LSR5233EQ2

Near Cleveland, OH 44121

Corina B

Job Details: 05/25/2023

"CC that that the unit tub comes loose and it leaks. Confirmed. Found the washer sitting at an angle. Lifted the back legs up and reset the washer legs. Started a cycle with clothes, filled and turned to a spin, unit did not move. Stopped the spinning no movement when stopping. Found the supply lines are rusted and leaking. Will need a plumber to replace the lines. Opt test ok."

We serviced a

WHIRLPOOL WASHER

Model WFW3090JW0

Near Cleveland, OH 44113

Manny

Job Details: 05/25/2023

"Cc door lock, not spinning or draining, verified and found codes F11, f13, f60, f24, unit needs main control.; ordrng 1 W11616491 (Main board)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW01

Near Mentor-on-the-Lake, OH 44060

Dan H

Job Details: 05/25/2023

"Customer complaint that ice is clumping in bin, confirmed, found ice maker mold leaking, unit needs new ice maker ; ordrng 1 WPW10300022 (Ice maker)"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SDE2

Near Burton, OH 44021

Brian M

Job Details: 05/25/2023

Cc of leak and loud humming Issue found with sump assembly Needs sump ; ordrng 1 WPW10591570 (pump&motor) and 1 SHIPPING (SHIPPING LOGISTICS*)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF954CIHM00

Near Chagrin Falls, OH 44023

Brian M

Job Details: 05/25/2023

Installed icemaker and led OP Test Ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near Cleveland Heights, OH 44118

Corina B

Job Details: 05/25/2023

CC that the middle spray arm does not stay. Confirmed. Found the manifold broken and the spray arm broke off. Will need a manifold and spray arm. Cust can install new parts. ; ordrng 1 W11613489 (Manifold) and 1 W11613488 (Spray arm)

We serviced a

GE DISHWASHER

Model GDF520PGD1WW

Near Mentor, OH 44060

Dan H

Job Details: 05/25/2023

"Customer complaint that unit is leaking, found unit leaking passed door seal, unit needs new door seal, customer wants lower seal changed too, customer does not want repair at this time; ordrng 1 WD08X23476 (Seal) and 1 WD08X21894 (Lower seal), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHB08

Near Lorain, OH 44052

Angel

Job Details: 05/24/2023

Cc that unit is not cooling properly. Verified and found evaporator frosted over so I removed evap cover and steamed out ice to verify if heater was unplugged and it was rerouted heater wire and properly connected installed new thermistor recommended customer to wait 24hrs for proper cooling opt test good.; used 1 WPW10384183 (THERMISTOR) from stock

We serviced a

MAYTAG DRYER

Model MGD5630MBK0

Near Perry, OH 44081

Dan H

Job Details: 05/24/2023

"Customer complaint that unit is not heating, confirmed, found thermostat open, unit needs new thermostat ; ordrng 1 WP3391912 (Tstat)"

We serviced a

GE STACK W/D

Model GUD27ESPM1DG

Near Mentor, OH 44060

Corina B

Job Details: 05/24/2023

CC that the unit will not drain on big loads. Started a speed wash with a load of towels. Advised Cust half a basket is a full load. Towels are damp. Working as designed. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVW5430MW0

Near Columbia Station, OH 44028

Marie V

Job Details: 05/24/2023

"Cc that the unit glitched out they try using later on and it worked. Ran diag found error code F8E1 , ling fill no fill. Found hot water was close, explain cust that if using any cold, cool warm or hot will need both valves open, otherwise unit will not operate as it should. Op etst ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Independence, OH 44131

Marie V

Job Details: 05/24/2023

"Cc that unit stopped making ice. Took temps fresh food is at 42* and freezer at 6*. Found ice making super small ice cubes, also filter was not sitting all the way. Corrected issue and ran diag, found E2 motor lost position. Tested ice maker cycling , pass, no issues. Advice cust to monitor. Deleted error codes, op test ok"

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Fairport Harbor, OH 44077

Dan H

Job Details: 05/24/2023

"Customer complaint of lf error, ran diagnostics found f3e2() and f8e1(low/no flow) error codes, started normal was cycle lid locked, unit filled to normal water level and began agitating, canceled, unit drained, ran drain and spin cycle, unit spins, unable to duplicate the problem , unit is operating as designed"

We serviced a

KITCHENAID REFRIGERATOR

Model KUDF204KSB00

Near Aurora, OH 44202

Corina B

Job Details: 05/24/2023

"CC that the ice maker is not working. Confirmed. Tried cycling the ice maker, the gears are seized. Will need a new ice maker. Part is out of stock. Off to reschedule appointment. ; ordrng 1 W11596827 (Ice maker)"

We serviced a

KITCHENAID WALL OVEN

Model KOST100ESS20

Near Columbia Station, OH 44028

Gabriel P

Job Details: 05/24/2023

"Re calibrate temp opt test ok working as design"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS02

Near Roaming Shores, OH 44084

Brian M

Job Details: 05/24/2023

Customer had concern about frosting in freezer Today unit is functioning properly and no excessive frost Advised on gasket sealing and inspected OP Test Ok

We serviced a

MAYTAG WASHER

Model MVW6230HW1

Near Lorain, OH 44053

Angel

Job Details: 05/24/2023

"Cc that washer will not wash. Verified and found cam completely damaged. Replaced cam and belt tested unit opt test good.; used 1 W10721967 (PULLEY), and 1 W11239857 (BELT) from stock"

We serviced a

KITCHENAID RANGE

Model KEBS107SSS04

Near Parma Heights, OH 44130

Manny

Job Details: 05/24/2023

"Replaced bake element , ran bake test good, opt test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near Avon Lake, OH 44012

Angel

Job Details: 05/24/2023

"Cc that front panel was damaged, confirmed cc replaced front panel opt test good."

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Bedford, OH 44146

Marie V

Job Details: 05/24/2023

"Cc that unit had an off balance they corrected and stared cycle unit stopes working since. Try running diagnostics, failed. Verify power at control board 120V, control is not flashing, also theres water at the tub as well. Unit will need new control board and drain pump. ; ordrng 1 W11419171 (Control) and 1 W11396717 (Pump water)"

We serviced a

MAYTAG REFRIGERATOR

Model MFC2062FEZ02

Near Lyndhurst, OH 44124

Marie V

Job Details: 05/24/2023

"Cc that ice maker did not worked, and ice cream still not frozen. Took temps in freezer 17* evaporator has full frost, verify it. Also replaced main control board nd cycled ice maker and it filled up with water. Advice cust to to allow 24 be on correct temps."

We serviced a

KITCHENAID DISHWASHER

Model KDPE334GPS0

Near Lakewood, OH 44107

Marie V

Job Details: 05/24/2023

"Cc that bottom spray arm is hitting rack while spinning, not cleaning dishes properly and heater looks corroded. Confirmed, found heater has corrosion marks on it but is working also found spray arm cover outlet defective does not sit straight and is causing it not to spin properly. Will need new cover and heater. Also found bottom rack wheels coming off will need to be replaced as well. ; ordrng 1 W11245091 (Cover) and 1 W10703867 (Heater) and 1 W10195416V (Bottom rack wheels)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS0

Near Chagrin Falls, OH 44022

Manny

Job Details: 05/24/2023

"Cc unit leaking from the left side, verified and tub gasket is warped on the top left corner and water sipping through the gap and running down the door, unit needs the tub gasket.; ordrng 1 W11483553 (Tub gasket), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID COOKTOP ELE

Model KCGS356ESS00

Near Chagrin Falls, OH 44022

Manny

Job Details: 05/24/2023

"Replace valve, customer tested burner and happy with the outcome, opt test ok"

We serviced a

KITCHENAID COOKTOP ELE

Model KCED600GBL01

Near Highland Heights, OH 44143

Manny

Job Details: 05/24/2023

"Cc unit glass is warped, verified and glass is a lot higher on the knobs side, and the knobs are pressed against the bezels and unable to use the knobs, unless the glass is pushed down, notice the cooktop wasnt attached to the base on the knobs side pushed unit up and noticed the cooktop screw holes stripped and no screws installed, tried installing a screw but falls right off, unit needs cooktop and screws.; ordrng 1 W11051484 (cooktop) and 6 WPY706189 (screw)s"

Our Service

Our Training