We serviced a
KENMORE REFRIGERATOR
Model 105.59297991
Near Madison, OH 44057
Dan H
Job Details: 02/23/2022
"Customer complaint that unit is not dispensing ice or water, confirmed, found control lock on, turned off, unit dispensed ice and water, unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW07
Near Maple Heights, OH 44137
Manny
Job Details: 02/23/2022
Cc unit not cool enough in freezer temp in freezer is 10 degrees and in RC 42. Removed evap cover and foam duct is broken and a piece kept going to the fan causing a little squeaking noise and preventing airflow. Unit will need a new duct.; ordrng 1 W10919804 (duct-air)
We serviced a
MAYTAG WASHER
Model MVWB750YW0
Near Solon, OH 44139
Manny
Job Details: 02/23/2022
"Cc unit gets to the spin cycle and shows 14min left then goes to 5 mins the stop and wont drain. Ran diagnostics cycle and unit has a really loud grinding noise, tilted unit back and found lots of oil on the floor and rotor and stator, unit will need bearings replaced as well as rotor stator, hub and latch. Ordrng 1 WPW10619844 (Latch) and 1 W10435302 (Bearing kit) and 1 W10820039 (hub) and 1 280146 (rotor) and 1 WPW10419333 (stator), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Cleveland, OH 44120
Marie V
Job Details: 02/23/2022
Replaced thermostat. Op test ok.
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ03
Near Brook Park, OH 44142
Gabriel P
Job Details: 02/23/2022
Found evaporator frozen and fan not running ordering parts needed ; ordrng 1 W11405276 (Harness) and 1 WP2315549 (Fan)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Broadview Heights, OH 44147
Gabriel P
Job Details: 02/23/2022
"Replace ice chute and control,opt test ok"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Maple Heights, OH 44137
Gabriel P
Job Details: 02/23/2022
"Found drain hose on floor siphoning water out when filling correct issue advise customer to keep hose up 35 inches,opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD602ESS01
Near Shaker Heights, OH 44122
Jason N
Job Details: 02/23/2022
"Installed Niagara board. Tested ice and water dispense, both dispense tests good. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Rocky River, OH 44116
Angel
Job Details: 02/23/2022
"Cc that unit will work sometimes and sometimes at the end of cycle it will display a F5E3 error.; ordrng 1 W11316250 (Latch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS3
Near Lakewood, OH 44107
Angel
Job Details: 02/23/2022
Cc that unit when turning on sometimes there a boom from the right hand side and burners on the left hand side will turn off. Verified and unit will start turning on perfectly every time. Called BJ and said there could be a leak underneath top. Took off top and verified all connections and found the right front orifice line going to the valve was threaded on crooked tried to fix but was stripped will need the orifice holder and the valve also noticed that the key pad harness was kind of burnt so ordering key pad harness and display harness. Orifice holder out of stock on my end office to reschedule with customer. ; ordrng 1 W11186526 (Right holder-orf) and 1 W11241561 (Valve) and 1 W11176109 (Display harness) and 1 W11025616 (Key pad harness)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near North Royalton, OH 44133
David R
Job Details: 02/23/2022
"Replaced agitator, washplate. Tested. Good. Op test ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF300EBS00
Near Ashtabula, OH 44004
Joe O
Job Details: 02/23/2022
"Cc: not making iceFound ice maker cycling. Attempted to fill, water flowing down into drain pan. Needs fill tube and water valve; ordrng 1 WPW10601149 (fitting) and 1 WPW10279866 (valve-inlt)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Geneva, OH 44041
Joe O
Job Details: 02/23/2022
Cc: long dry timesCust Has a plastic accordian style vent hose attached to dryer (see pic). Explained the fire hazard?associated with this type of vent hose and advised cust to replace with a semi?rigid metal hose to?prevent fire hazard. Found venting blocked. Unit has good heat and air flow. Needs venting cleaned and replaced
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Chardon, OH 44024
Corina B
Job Details: 02/23/2022
"CC that there is white marks on clothes and the clothes are not moving. Ran diag no codes. Ran a calibration. Started a cycle, agitating. Advised cust 1/2-1 tablespoons of he detergent. 6-8 bath towels equals a full load. Opt test ok"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDM1
Near Painesville, OH 44077
Corina B
Job Details: 02/23/2022
CC that the unit is making a horrible noise when running. Started a cycle. The motor is screeching when running. Will need a pump and motor. Called BJ part is still under warranty. ; ordrng 1 WPW10591570 (Pump and motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ01
Near Cleveland, OH 44120
Marie V
Job Details: 02/23/2022
"Cc that the unit is not cold enough on both sections. Confirmed. Took temps 54* on fresh food and 15* on the freezer. Found evaporator full with frost. 83.7 kohms. Found defrost sensor open, from diag. Unit will need new evap harness with thermistor. ; ordrng 1 W11545823 (Harness) and 1 WPW10384183 (Thermistor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Painesville, OH 44077
Dan H
Job Details: 02/23/2022
"Customer complaint that unit is freezing food in fresh food section, fresh food section temperature at 37 degrees set to 38 degrees, unit is operating as designed ; saved tckt"
We serviced a
MAYTAG RANGE
Model MER5550AAW
Near Painesville, OH 44077
Dan H
Job Details: 02/23/2022
"Installed new control, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Aurora, OH 44202
Brian M
Job Details: 02/23/2022
Cc unit over cooling freezing food Found damper sticking Open ; ordrng 1 WPW10196393 (damper control assy)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF57R18DM00
Near Ashtabula, OH 44004
Dan H
Job Details: 02/23/2022
"Recovered refrigerant, installed filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 4.8oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 W10899131 (Lok ring), and 1 W10899126 (Lok ring) from stock"
We serviced a
WHIRLPOOL STACK W/D
Model WHD5090GW0
Near Cleveland, OH 44120
Jason N
Job Details: 02/23/2022
"Cc unit filter lights comes on randomly and unit will make a squealing noise sometime into the cycle. Started cycle, bottom filter light came on. Pulled filter and reset into position. Restarted cycle. Let run for 35 minutes, did not hear any abnormal sounds. Advised customer to record noise if it returns to help us identify. Unit is working as designed at this time."
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Madison, OH 44057
Joe O
Job Details: 02/23/2022
"Cc: tangling clothes, not spinning out, grinding noiseCustomer stated unit will work fine with small load but medium to full load unit will not spin out. Found no stored error codes. Ran auto test. Unit filling, washing. Unit not shifting properly. Needs clutch and sliderClutch out of stock. Office to reschedule; ordrng 1 W10754448 (clutch) and 1 W10734521 (slider)"
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near Broadview Heights, OH 44147
David R
Job Details: 02/23/2022
"Replaced drain pump. Ran diagnostics, F0E3, F0E5 off balance and overload errors. Cleared, ran diagnostics and factory test. Good. All components working. Also found on cycles that the spin was either turned on off or on low. Advised customer to check settings and options to make sure that spin is set to appropriate level other wise clothes will not be dry and also to not overload machine , that can cause load wet issues as well. Unit test good. Op test ok."
We serviced a
WHIRLPOOL WASHER
Model WTW7300DW0
Near Bedford, OH 44146
David R
Job Details: 02/23/2022
"Cc unit making loud noises spin/agitate. Found gearcase leaking and washplate is stripped as well. Will need gearcase assembly and washplate. Gave estimate, paid SVC only, do not order parts.; ordrng 1 W11393685 (Gearcase) and 1 W10752283 (Washplate) and 1 W10734521 (Slider), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Shaker Heights, OH 44122
Gabriel P
Job Details: 02/23/2022
"Replace shifter,opt test ok"
We serviced a
HOT POINT FREEZER CHEST
Model HHM55MAWW
Near Warrensville Heights, OH 44128
Jason N
Job Details: 02/23/2022
"Cc unit not cooling Confirmed unit is not cooling, compressor is running but is very hot. Unit has refrigerant leak. This is an R600 unit, do not see any parts available for his unit. Called GE techline, unit is not serviceable."
We serviced a
GE DISHWASHER
Model GDT605PFM0DS
Near Chagrin Falls, OH 44022
Manny
Job Details: 02/23/2022
"Cc unit not powering on , I did what tech said and try to reset power but still not working, confirmed unit is dead no lights on, removed power supply from control have 119V removed control and status LED is blinking really fast, unit is receiving power to control but no out of control, unit will need a main control unit.; ordrng 1 WD21X25732 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE WASHER
Model FFLE3911QW1
Near Cleveland, OH 44113
Marie V
Job Details: 02/23/2022
"Cc that the unit is leaking. Confirmed. Found fill hose has a crack on it. Will need new fill hose. ; ordrng 1 5304508358 (Fill hose), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE770H0FZ0
Near Madison, OH 44057
Joe O
Job Details: 02/23/2022
"Cc: arking, flames, and cooktop burner not workingFound element shorted to cabinet. Cooktop burner is functioning properly. Needs control and elementElement out of stock. Office to reschedule ; ordrng 1 W11308431 (cntrl-elec) and 1 W10779716 (elmnt-bake)"
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Lakewood, OH 44107
Angel
Job Details: 02/23/2022
Cc that unit was leaking on the plastic tank on the side of the dishwasher. Verified and was cracked will need to order water inlet assembly. Ordering part.; ordrng 1 W11535094 (Inlet assembly)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV02
Near Ravenna, OH 44266
Brian M
Job Details: 02/23/2022
Cc no cool Pressure test and called whirlpool Found factory joint at lokring leaking recovered refrigerant and replaced lokring Pressure tested with nitro 150 psi no changes Ran 30 inch vac for 20 min Watched no change Recharged with 5.5 oz r134a Pressure sitting at 8normal frost pattern OP Test Ok
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FE02
Near Chesterland, OH 44026
Manny
Job Details: 02/23/2022
"Cc top oven says is on but no heating, found burned out igniter, replaced igniter using TS # 12400035, op test ok.; used 1 12400035 (IGNITER) from stock"
We serviced a
WHIRLPOOL WALL OVEN COMBO
Model WOC75EC0HS04
Near Aurora, OH 44202
Jason N
Job Details: 02/23/2022
"Cc unit not functioning and when running bake its making a strange noiseCustomer stated unit would not start a cycle, like it was control locked. Unit is working normally at this time. Customer also stated when running a bake in oven, unit is making a strange noise. Found unit is fully functional at this time, no issues found. Ran bake test to 350 degrees. Found when convection fan turned on, will make a vibration noise. Checked to ensure convection blade is straight. Vibration still exists, unit needs convection fan motor. Will also order console to ensure no further issues with functionality. ; ordrng 1 W10860984 (Convection fan motor) and 1 W11428561 (Console)"
We serviced a
GE RANGE
Model JGB870SET1SS
Near Painesville, OH 44077
Joe O
Job Details: 02/23/2022
"Cc: lower oven not heatingFound igniter open, heat shield hitting igniter. Needs heat shield and igniterHeat shield shows discontinued; ordrng 1 WB13X25262 (range igniter glowba) and 1 WB49K10037 (deflector oven(discontinued)), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
ELECTROLUX REFRIGERATOR
Model E32AR85PQSC
Near Painesville, OH 44077
Corina B
Job Details: 02/23/2022
"Recovered refrigerant, replaced compressor, evaporator and drier, pulled 28vac w/ pump, watched, good, charged 3. 5oz r134a, unit cooling, pressures good, op test ok ; used 1 Tjaf1200, and 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB725BW
Near Ravenna, OH 44266
Brian M
Job Details: 02/23/2022
Installed tub hub and suspension and washplate Ran auto test and no noise Advised to watch
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Maple Heights, OH 44137
David R
Job Details: 02/23/2022
"Only needed strike, had a surplus one on truck w11457841. Replaced tested, good. Op test ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Avon Lake, OH 44012
Marie V
Job Details: 02/23/2022
"Cc that the unit is leaking from the bottom even when the cycle is done. Confirmed, unit is leaking from water valve. Explain cust and shut the water to unit off. Do not want that valve leaking until is replaced. ; ordrng 1 WPW10327249 (Water valve)"
We serviced a
MAYTAG WASHER
Model MVWB766FW0
Near Shaker Heights, OH 44122
Manny
Job Details: 02/23/2022
"Cc unit has same issue as before, set unit in diagnostics and found code F0E3 for overload, removed basket to check for items between basket and tub, tub is clear, contacted BJ we ohm out motor windings, motor good ran drain and spin unit is spinning as it should, opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Mentor, OH 44060
Joe O
Job Details: 02/23/2022
Installed drain hose and screws. Ran test cycle. Op test ok
We serviced a
GE DISHWASHER
Model GSD2100V65BB
Near Mentor, OH 44060
Corina B
Job Details: 02/23/2022
"CC that the unit is not filling with water. Unit filled with water. The pump is not pushing the water threw the conduit. Will need a pump and motor and impeller kit; ordrng 1 WD26X10051 (Pump and motor) and 1 WD19X10038 (Impeller kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
SAMSUNG DRYER
Model DV42H5000EW/A3
Near Maple Heights, OH 44137
David R
Job Details: 02/23/2022
Cc unit making loud thumping. Found idler worn and back rollers as well. Will need idler and rollers. Ordering ; ordrng 2 DC97-16782A (Roller)s and 1 DC93-00634A (Idler pulley)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6FDRXXY07
Near Avon Lake, OH 44012
Angel
Job Details: 02/23/2022
Cc that unit was still leaking. Removed icemaker and found that the fill cup was frozen again from the old water valve being bad by the time i came back to install new one fill cup was frozen again and did not notice causing it to leak again. Removed icemaker installed new one and steamed out all ice. Tested icemaker and had water coming in and no leaks. Opt test ok.
We serviced a
WHIRLPOOL DRYER
Model LEC6646AQ0
Near Cleveland Heights, OH 44118
Manny
Job Details: 02/23/2022
"Cc unit not spinning, basement has what looks like sewer water next to the unit, (see pics ) moved unit to a dried part of the basement to take it apart, found broken belt, tried contacting landlord but no answer, spoke to JS she said office will contact landlord, unit needs a repair kit. ; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHM00
Near Chagrin Falls, OH 44022
Jason N
Job Details: 02/23/2022
See BM pvr for job details.
We serviced a
GE STACK W/D
Model GUD24ESSM1WW
Near Mentor, OH 44060
Joe O
Job Details: 02/23/2022
Installed gear case. Tested. Op test ok
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW04
Near Bedford, OH 44146
Brian M
Job Details: 02/23/2022
"Recovered refrigerant Installed filter drier and process stub, Pressure tested with nitro 150 psi found leak in factory joint repaired joint , Ran 30 inch vac for 20 min Watched no change Recharged with 4.1 oz r134a Pressure sitting at 0 normal frost pattern OP Test Ok"
We serviced a
MAYTAG DRYER
Model MEDB200VQ0
Near North Royalton, OH 44133
David R
Job Details: 02/23/2022
"Cc unit not heating correctly. No heat going outside. No airflow coming from back of unit. Found nut to blower housing off, used lockprep to put back on, tested out. Unit is heating and good airflow outside. SVC only. Good. Op test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHM00
Near Chagrin Falls, OH 44022
Brian M
Job Details: 02/23/2022
Pressures on low side 0 high side 0 Amp at 45Found leak at compressor Fixed compressor connections Ran vac 28 inch vac no watched no change Went to recharge and unit will not take no more than 1.5 oz compressor not taking in refrigerant Called whirlpool non repairable.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Lorain, OH 44055
Angel
Job Details: 02/23/2022
"Replaced gearcase, cam, shifter, belt, and capacitor ran calibration and auto test and passed. Opt test ok."
We serviced a
AMANA RANGE
Model AGR5330BAS
Near Cleveland Heights, OH 44118
Gabriel P
Job Details: 02/23/2022
"Replace knob,opt test ok"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44108
Gabriel P
Job Details: 02/23/2022
When arrive found unit with water had to use shot vac to empty water could not find anything inside drain so Replace pump unit started draining opt test ok
We serviced a
WHIRLPOOL DRYER
Model WGD7590FW0
Near Cleveland, OH 44114
Gabriel P
Job Details: 02/23/2022
Found lots of lint in blower housing clear out opt test ok
We serviced a
JENN-AIR RANGE
Model JER8885RAS1
Near Westlake, OH 44145
Marie V
Job Details: 02/23/2022
Replaced burner . Op test ok I have the other burner for return
We serviced a
CROSLEY WASHER
Model VAW3584GW1
Near Conneaut, OH 44030
Dan H
Job Details: 02/23/2022
"Customer complaint that drum is loose, suspension is good, ran diagnostics no error codes found, explained to customer that the tub is hanging from for suspension rods in the corners and that this is normal, unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV00
Near Conneaut, OH 44030
Dan H
Job Details: 02/23/2022
"Wrong part ordered, unit has bimetal not thermistor, ordering harness with bimetal; ordrng 1 W11449066 (Harness/with bimetal)"
We serviced a
ROPER REFRIGERATOR
Model RT18AKXKQ08
Near Ashtabula, OH 44004
Dan H
Job Details: 02/23/2022
"Installed new defrost timer and bimetal, cleared evaporator , op test good"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Madison, OH 44057
Dan H
Job Details: 02/23/2022
"Installed new heater, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMYW00
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 02/23/2022
Did not found anything wrong with unit
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GLRT183TDB3
Near Cleveland, OH 44110
Manny
Job Details: 02/23/2022
"Cc unit not cooling in the RC, found freezer full of frost, steamed frost buildup and removed evap cover, fan is aEncased in ice, cleared ice from fan, fan is not running unit will need a Evap fan.; ordrng 1 5303918549 (evap motor service), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Strongsville, OH 44136
David R
Job Details: 02/23/2022
"Replaced icemaker and customer also had a new water line to Icemaker shipped so I replaced that as well, ran front dispenser water, then ran icemaker water. No leaks. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP370PAHB0
Near Lorain, OH 44052
Angel
Job Details: 02/23/2022
"Cc that unit is not cleaning dishes as should on bottom rack. Verified inside unit and found wash arm clogged up on some of the holes cleared out and also found filter and plastic mesh dirty as well explained to customer the importance of cleaning both for proper cleaning. Unit is a portable unit so i had customer hook it up to the faucet and noticed she turns on the hot and cold water at the same time. Explained to her she does not want to run the cold water because the unit will not meet the water temp its supposed to have and it will disable the heater causing poor cleaning as well. Ran diagnostics and found error code F7E1 no heat because control disabled the heater because of poor water temperature. Ran a test cycle and unit is filling, washing, draining and heating as should."
We serviced a
JENN-AIR RANGE
Model JDS8860BDP
Near Westlake, OH 44145
Marie V
Job Details: 02/23/2022
Replaced control board. Tested broil op test ok.No core for return
We serviced a
MAYTAG WASHER
Model MAV7258AWW
Near Avon, OH 44011
Marie V
Job Details: 02/23/2022
"Cc that the unit is making. Noise when spinning more that when is agitating. Confirmed, called bj to help diag, found that drain pump needs replacement but the snubber is wearing out and that job will not be able to get done. Cust will not fix. ; ordrng 1 WP35-6465 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
HOT POINT WASHER
Model hswp1000m4ww
Near Geneva, OH 44041
Joe O
Job Details: 02/22/2022
"Cc: water constantly running, timer popped outFound water leaking from supply valve. Found timer popped off position. Re seated timer. Tested. Need plumber"
We serviced a
GE DRYER
Model DPXQ473GT3WW
Near Chardon, OH 44024
Joe O
Job Details: 02/22/2022
"Cc: no heatFound igniter open. Needs igniter; ordrng 1 WE04X25996 (igniter), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Elyria, OH 44035
Gabriel P
Job Details: 02/22/2022
"Found belt stretch replace from t/s,opt test ok ran drain and spin it did not go off balance also found error f0e5 off balance and f0e9 off balance pause advise customer what to do when unit is off balance call whirlpool tech line, working as design opt test ok ; ordrng 1 W11239857 (Belt)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Madison, OH 44057
Dan H
Job Details: 02/22/2022
"Installed new water valve, op test no good , unit is now leaking from water reservoir, unit needs new water reservoir ; ordrng 1 W11168758 (Tank)"
We serviced a
FRIGIDAIRE FREEZER UPRIGHT
Model LFFU7165DW15
Near Mentor, OH 44060
Dan H
Job Details: 02/22/2022
"Customer complaint that unit is not cooling, unit unplugged with door opened, plugged unit in, evaporator fan is running, compressor is not running, applied 120vac to compressor, compressor started , frost pattern forming, installed new start device, op test good ; used 1 8201786 (STARTER) from stock"
We serviced a
GE DRYER
Model DBXR463EG6WW
Near Mentor, OH 44060
Dan H
Job Details: 02/22/2022
"Customer complaint of squealing noise, confirmed, found slide bearings worn, unit needs new slide bearing kit; ordrng 1 WE49X20697 (Bearing kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Amherst, OH 44001
Angel
Job Details: 02/22/2022
Cc that unit still has issues with wet clothes at the end of cycle. Ran diagnostics and no error codes looked in between the bellow and there were 2 big pens blocking the holes in between the bellow took unit apart to verify the drain pump and found some hair and a Christmas tree light bulb but nothing obstructing the drain pump reinstalled everything and did a quick wash with customer to see what would happen and unit finished perfectly. Customer stated she always uses the normal wash so I verified the cycle and found customer had the spin off thats why it would not spin the clothes out and be wet at the end of cycle. Unit working as should. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Strongsville, OH 44136
David R
Job Details: 02/22/2022
Agitator and cap replaced. Op test ok.
We serviced a
SAMSUNG DRYER
Model DV331AEWXAA
Near University Heights, OH 44118
Jason N
Job Details: 02/22/2022
"Cc unit not starting, powers on then shuts right off.Found motor humming loudly when starting a cycle. Drum hard to turn by hand, something causing bind. Pulled unit apart, found garment stuck in blower wheel. Pulled out, reassembled and retested. Unit tumbling and heating. Op test good."
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KBS0
Near Shaker Heights, OH 44122
Jason N
Job Details: 02/22/2022
"Cc unit door making knocking sounds when opening and closingConfirmed noise, found bottom kickplate interfering with vent tube on bottom of door. Adjusted kickplate. No more interference between door and kickplate. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC700HPS01
Near Brecksville, OH 44141
David R
Job Details: 02/22/2022
Replaced FZ door. Leveled out. Tested. Good. Op test ok.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Garrettsville, OH 44231
Brian M
Job Details: 02/22/2022
Installed actuator OP Test Ok
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Mentor, OH 44060
Corina B
Job Details: 02/22/2022
CC that the unit shakes when spinning. Confirmed. Found the shipping bolts in the washer. Removed the bolts. Started a quick wash. Opt test ok.
We serviced a
WHIRLPOOL DRYER GAS
Model WGD8300SW1
Near Willoughby Hills, OH 44094
Corina B
Job Details: 02/22/2022
"CC that the unit is not heating. Confirmed. Checked the thermal fuse, open. Jumped the fuse out, started heating. Replaced the fuse from t/s. Opt test ok ; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Mentor, OH 44060
Dan H
Job Details: 02/22/2022
"Customer complaint that right rear burner is too low, confirmed, found lp oriface on burner, switched oriface to ng, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ
Near Painesville, OH 44077
Dan H
Job Details: 02/22/2022
"Installed new spray arm and lower door seal, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Avon, OH 44011
Marie V
Job Details: 02/22/2022
Cc that the unit did not make ice and that the water kind of stopes when is filling. Called tech line spoke with Andrew. He told me to set the temp on freezer to 3*. Theres 2 things that can be happening or freezer is too cold and is freezing the water line or the UI will need to be replaced.Set the temp to 3*. Advice cust to monitor unit
We serviced a
KENMORE RANGE
Model 665.92002102
Near Cleveland, OH 44121
Marie V
Job Details: 02/22/2022
"Ccthat the broil stays on when unit is plugged in. Confirmed. Verify power at the outlet 124 on L1 to N l2 124V , and 249V on L1 to l2. Unit will need main control. Control is not longer available. ; ordrng 1 WP8523665 (Control discontinued)"
We serviced a
AMANA DRYER
Model NED5800HW1
Near Garfield Heights, OH 44125
Gabriel P
Job Details: 02/22/2022
Panel not responding unit is getting proper voltage also found error f6e1 lost communication error ordering control and ui ; ordrng 1 W11378950 (Panel) and 1 W11310055 (Harness) and 1 W11491458 (Control)
We serviced a
KITCHENAID DISHWASHER
Model KUDC10FXSS3
Near Brecksville, OH 44141
Manny
Job Details: 02/22/2022
"Replaced vent, gasket and deflector ran 1hr cycle with door panel off from 1:50pm to 2:50pm no leaks detected, opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Highland Heights, OH 44143
Joe O
Job Details: 02/22/2022
"Replaced seal, and damper. Advised customer to monitor. Customer stated knocking noise again. Could not duplicate noise. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Highland Heights, OH 44143
Joe O
Job Details: 02/22/2022
"Cc: squealing noiseFound error codes f7e8(motor stator over temp). Found basket spins freely, no friction on basket. Ran auto test. No squealing noises. Checked under unit. Found gear case leaking oil. Agitator will not come out. Will need cut out. Needs gear case and agitatorCustomer does not want to repair at this time; ordrng 1 W11393685 (Gear case) and 1 W11161960 (agitator), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID RANGE
Model KGSS907SSS00
Near Shaker Heights, OH 44122
Jason N
Job Details: 02/22/2022
"Cc unit oven still not sparking.Ran several bake tests, unit is not sparking at the ignitor, can smell gas. Already replaced harness, advised customer we can replace spark module ; ordrng 1 WPW10331686 (Spark module)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5SHDXTS00
Near Shaker Heights, OH 44122
Jason N
Job Details: 02/22/2022
"Cc unit freezer door handle looseConfirm, freezer door handle. Pulled handle, tightened mount screws and tightened handle set screws. Handle op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KFCS22EVMS0
Near Avon Lake, OH 44012
Angel
Job Details: 02/22/2022
Replaced ff section door seals but will have to replace the freezer door gasket again because the one installed is black and the ff section door seals are grey. Called Brian and we found the freezer door gasket in grey will need to reorder freezer door gasket for the grey one. Ordering part.; ordrng 1 W10571967 (Seal)
We serviced a
WHIRLPOOL RANGE
Model WFE540H0ES1
Near Garfield Heights, OH 44125
David R
Job Details: 02/22/2022
"Element replaced, control not needed. Found wires to element all burnt and the way the power cored was installed is all wrong as well, corrected everything needed. Set to 350. Tested temp. Good. Op test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM00
Near Ravenna, OH 44266
Brian M
Job Details: 02/22/2022
Cc unit is not freezing Found unit in cold garage Advised customer on conditions and to call back off issue remains once outside temps warm up
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Ravenna, OH 44266
Brian M
Job Details: 02/22/2022
Cc no bake Found igniter open Replaced using truck stock OP Test Ok ; used 1 12400035 (IGNITER) from stock
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Kent, OH 44240
Brian M
Job Details: 02/22/2022
Replaced drain pump OP Test Ok
We serviced a
MAYTAG REFRIGERATOR
Model MBF1958XES1
Near Warrensville Heights, OH 44128
Jason N
Job Details: 02/22/2022
"According to my job its been claimed, I see it in there. But here it is again. ; used 1 W10619951 (TUBE-DRAIN) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBLS36FKB00
Near Cleveland, OH 44108
Corina B
Job Details: 02/22/2022
CC that there is leaking. Confirmed. Found the drain tube is frozen. Will need a new heater. Part is nla. BJ can you do a nationwide search for the parts. ; ordrng 1 2215833 (Evap cover) and 1 2204595 (Harness heater)
We serviced a
GE REFRIGERATOR
Model GNS23GMHBFES
Near Westlake, OH 44145
Angel
Job Details: 02/22/2022
"Cc that when she tried to dispense water it splashed water all over her like it had air in the lines. I tried it about 5 times and unit was working perfectly. Did find that the water tank is leaking will need to be replaced and filter needs to be changed as well. Ordering water tank.; ordrng 1 WR17X12793 (Water tank), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW2000HW0
Near Cleveland, OH 44104
Gabriel P
Job Details: 02/22/2022
"Replace door,opt test ok"
We serviced a
AMANA RANGE
Model AGG222VDW2
Near Cleveland, OH 44104
Gabriel P
Job Details: 02/22/2022
"Found bad ignitor replace from t/s,opt test ok ; used 1 12400035 (IGNITER) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW0
Near Valley View, OH 44125
Manny
Job Details: 02/22/2022
"Cc unit not agitating, set unit in test cycle, washplate is not moving only a grinding noise, removed wash plate and spline are gone on both washplate and gearcase shaft, unit Ill need a gear case and wash plate customer will look around for a unit to purchase if they decide to repair theyll give us a call.; ordrng 1 W10752283 (washplate) and 1 W11454734 (Gearcase) and 1 W10721967 (drive pulley), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Maple Heights, OH 44137
David R
Job Details: 02/22/2022
"Found compressor is good, running. Lockring connections on suction line and to condenser both have leaks. Took pics. Ordering compressor just in case lines cannot be soldered ; ordrng 1 W11370574 (Compressor) and 2 W10843121 (Drier)s"