We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Rocky River, OH 44116
Brian B
Job Details: 08/22/2017
Adjusted and lubricated door latch. Door was too tight and not closing. Optest ok.; Job Cmpltd,
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFH00
Near Rocky River, OH 44116
Brian B
Job Details: 08/22/2017
Replaced freezer door. Used one shim washer from t/s.. used steamer to form gasket.. optest ok.; used 1 WP487576 (NYLON SHIMMING WASHER) from stock, Job Cmpltd,
We serviced a
LGHT1846QP0 FRIGIDAIRE
Model REFRIGERATOR
Near North Royalton, OH 44133
Chad P.
Job Details: 08/22/2017
Moisture levels mostly normal at this time. Forced a defrost to lower moisture levels. Seals check good. Greased door hinge. Op test ok. ; Job Cmpltd
We serviced a
MGDX655DW2 MAYTAG
Model DRYER
Near Brooklyn, OH 44144
Chad P.
Job Details: 08/22/2017
Installed switch. Op test ok. ; Job Cmpltd,
We serviced a
WRS325FDAM04 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44128
Chad P.
Job Details: 08/22/2017
Found pin hole in supply line. Advised line needs to be changed. Also advised on plastic lines. ; Job Cmpltd
We serviced a
MED5100DW1 MAYTAG
Model DRYER
Near Willoughby, OH 44094
Jeff M
Job Details: 08/22/2017
The cust is having a issue with the unit drying i checked the vent. It was good i upped the drynees lvl of the sensor for f1 too f2 and showed the cust how too do it. F2 20% more dry. Unit op tested good ; Job Cmpltd
We serviced a
KBFS25EWWH9 WHIRLPOOL
Model REFRIGERATOR
Near Solon, OH 44139
Chad P.
Job Details: 08/22/2017
Found i.m. Heater failed. Replaced ice maker. Op test ok. ; used 1 W10884390 (ICE MAKER ASSY) from stock, Job Cmpltd,
We serviced a
GH7208XRY3 WHIRLPOOL
Model MICROWAVE
Near Parma, OH 44129
Chad P.
Job Details: 08/22/2017
Found tech is not able to drop unit by himself. Unit is to heavy and will require two techs for service. Rediagnosed. Unable to access control ordered with out dropping unit. Failure happens after about 30 sec of run time. Likeley the issue is in the inverter or mag not the control. Will require both to be replaced on return. Two techs are require for install appt. ; ordrng 1 820679 (MAG) and 1 W10217711 (inverter)
We serviced a
RF377PXGQ1 WHIRLPOOL
Model RANGE
Near Garfield Heights, OH 44125
Chad P.
Job Details: 08/22/2017
Found door handle broke and caused door to seperate and cause damage to entire door. Needs vent, handle, screws, both trim pieces, glass and inner door liner. Inner liner shows nla. Office to please research. Tech unable to reschedule at this time. ; ordrng 1 3186296 (INNER LINER) and 1 8184859 (trim-door) and 1 8184859 (trim-door, LH) and 2 WP3196164 (SCREW)s and 1 WP9762476 (GLASS) and 1 WPW10016380 (GRILL) and 1 WPW10202216 (HANDLE),
We serviced a
MMV1174FZ0 MAYTAG
Model MICROWAVE
Near Cleveland, OH 44139
Chad P.
Job Details: 08/22/2017
Arrived to find new door damaged far worse then the original. Reordered. Advised cust to open and inspect new door. ; ordrng 1 W11037847 (DOOR,
We serviced a
KRFF305ESS00 KITCHENAID
Model REFRIGERATOR
Near Cleveland, OH 44119
Jeff M
Job Details: 08/22/2017
I found that the freezer door was not closing properly it was too close to the built-in cabinet around it. I reposition the fridge unit tested good; Job Cmpltd,
We serviced a
WDT720PADM2 WHIRLPOOL
Model DISHWASHER
Near Cleveland, OH 44119
Jeff M
Job Details: 08/22/2017
One of the stops for the upper rail rack was not in place customer had it I reinstalled it to unit tested good; Job Cmpltd
We serviced a
FRS26ZGGP6 FRIGIDAIRE
Model REFRIGERATOR
Near Euclid, OH 44117
Alice M.
Job Details: 08/22/2017
The unit was not defrosting I found the thermostat open replace for truck stock unit tested good; used 1 WP10442411 (THERMOSTAT)
We serviced a
WRF555SDHV00 WHIRLPOOL
Model REFRIGERATOR
Near Lorain, OH 44055
Paul H.
Job Details: 08/22/2017
Unit was not running, checked power supply board, found power connection not plugged in at the board, plugged in and secured, unit fired up, observed temps for a few minutes, began dropping, op test ok.; Job Cmpltd,
We serviced a
ADB1100AWB3 AMANA
Model DISHWASHER
Near Cleveland, OH 44120
Corina B
Job Details: 08/22/2017
C that there is no power to unit. Checked for power, 120 v. Ran diag 6-4 float switch, 8-2 Drain Motor Electrical Problem, 10-1 dispenser Electrical Problem. Checked float switch Less than 1 ohm, nothing under the float switch. Water going into unit. Checked the wires from the dispenser to the control, open. Will need a new control. ; Job Cmpltd
We serviced a
KFIS29PBMS00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44144
Corina B
Job Details: 08/22/2017
CC that there is frost in the back of the ff and in the fz. 3.1 ff 41. Removed ff evap cover. Evap covered in ice. Ran diag ff thermistor, passed. Used steamer to steam ff evap out. Checked door gasket, sealing properly. Will need a main control. Called GS, part is discontinued. ; ordrng 1 W10581605 (cntrl-elec)
We serviced a
KDTE254ESS1 KITCHENAID
Model DISHWASHER
Near Rocky River, OH 44116
Jessica Shreve
Job Details: 08/22/2017
Installed new dispenser, op test good ; Job Cmpltd
We serviced a
JGS1450DS0 JENN-AIR
Model RANGE
Near Rocky River, OH 44116
Dan H
Job Details: 08/22/2017
Customer complaint that broiler is not working and oven takes too long to heat up, started broiler, broiler lit right up, started bake for 350 degrees, baker burner lit right up, after 20-25 minute preheat time temperature at 357 degrees, unit is operating as designed
We serviced a
MVWC425BW1 FRIGIDAIRE
Model WASHER
Near Cleveland, OH 44104
Dan H
Job Details: 08/22/2017
Customer complaint that unit is not starting, ran diagnostics found f5e3(lid unlock fault), f8e1(long/no fill), and f5e1(lid switch fault) error codes, lid locks and unlocks, started normal wash cycle, lid locked, unit did not fill, found water supply valves closed, opened, unit filled and advanced to wash cycle, op test good
We serviced a
MEDC300BW0 FRIGIDAIRE
Model DRYER
Near Cleveland, OH 44104
Dan H
Job Details: 08/22/2017
Customer complaint that unit will not start, confirmed, found thermal fuse open, jumped out, unit started and heated, unit needs new thermal fuse, installed new thermal fuse, op test good ; used 1 3392519 ([Alt for WP3392519) from stock, Job Cmpltd
We serviced a
MEDC300BW0 MAYTAG
Model DRYER
Near Cleveland, OH 44104
Dan H
Job Details: 08/22/2017
Customer complaint that drum is not spinning, confirmed, found wash cloth lodged in blower wheel, removed, op test good ; Job Cmpltd
We serviced a
MVWC425BW1 MAYTAG
Model WASHER
Near Cleveland, OH 44104
Dan H
Job Details: 08/22/2017
Customer complaint that unit is not starting, ran diagnostics, no error codes found, started normal wash cycle, lid locked, unit filled and advanced to wash cycle, unit is operating as designed ; Job Cmpltd
We serviced a
KMHS120ESS0 KITCHENAID
Model MICROWAVE
Near Avon Lake, OH 44012
Paul H.
Job Details: 08/22/2017
Door interlocks are failing, need replaced, used t/s earlier today, have to order; ordrng 1 W10450407
We serviced a
MEDX655DW1 MAYTAG
Model DRYER
Near Dorset, OH 44032
Jeff M
Job Details: 08/22/2017
The start switch poped out of the holder. I reinstalled the switch unit p tested good ; Job Cmpltd,
We serviced a
WTW8000BW WHIRLPOOL
Model WASHER
Near Jefferson, OH 44047
Jeff M
Job Details: 08/22/2017
The units bearings are failing. Im having trouble getting the drum out I see watermarks on the stater needs bearings rotor stater RPS sensor and extra time; ordrng 1 280146 (rotor) and 1 W10435302 (bearing) and 1 WPW10178988 (RPS ) and 1 WPW10419333 (STATOR)
We serviced a
WDF540PADB0 WHIRLPOOL
Model DISHWASHER
Near Jefferson, OH 44047
Jeff M
Job Details: 08/22/2017
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WGT4027EW0 WHIRLPOOL
Model WASHER
Near Saybrook Township, OH 44004
Jeff M
Job Details: 08/22/2017
The unit fills 3/4 full unit tested good was not able to duplicate a no Fill issue ; Job Cmpltd,
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Avon Lake, OH 44012
Paul H.
Job Details: 08/22/2017
Ran diagnostics, no errors, ran a rinse and spin with 6 large towels, went through fine, no unusual noises, no excess vibration, op test ok.; Job Cmpltd,
We serviced a
MEDC215EW1 MAYTAG
Model DRYER
Near Bay Village, OH 44140
Paul H.
Job Details: 08/22/2017
Replaced drum assembly, started a timed dry, op test ok.; Job Cmpltd,
We serviced a
KMHS120ESS2 KITCHENAID
Model MICROWAVE
Near Westlake, OH 44145
Paul H.
Job Details: 08/22/2017
CC of intermittently not starting, definite interlock issue, interior light not coming on when door opened, heated water, didn't recognize door being opened after, replaced interlocks from t/s, opened door and light came on, heated water, op test ok.; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock,
We serviced a
MVWC200XW3 MAYTAG
Model WASHER
Near Avon, OH 44011
Paul H.
Job Details: 08/22/2017
Ran diagnostics, f2e1 stuck key, f7e1 basket speed sensor fault, cleared and ran tachometer test, passes but, pump was changed and issue seems to be not spinning out, shifter is red one which is prone to causing this symptom when it fails, ran auto test and observed, replaced shifter from t/s, calibrated and tested, op test ok.; used 1 WPW10006355 (ACTUATOR)
We serviced a
KDTE704DBL0 WHIRLPOOL
Model DISHWASHER
Near North Ridgeville, OH 44039
Paul H.
Job Details: 08/22/2017
Started a cycle, fired right up, waited to observe issue, observed for almost a half hour, no issues observed, adjusted strike to be sure, op test ok
We serviced a
MVWB835DW2 MAYTAG
Model WASHER
Near Columbia Township, OH 44028
Paul H.
Job Details: 08/22/2017
Unit is installed in a pan, has not been raised up, issue is grinding noise in wash, rotor has been rubbing pan, corrected as outlined in service pointer W10828881; Job Cmpltd
We serviced a
MDB7749AWB2 MAYTAG
Model DISHWASHER
Near Parma, OH 44134
Chad P.
Job Details: 08/22/2017
Installed parts listed. Op test ok. ; Job Cmpltd
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near Rocky River, OH 44116
Brian B
Job Details: 08/22/2017
Replaced panel and handle. Optest ok.; Job Cmpltd,
We serviced a
MAYTAG REFRIGERATOR
Model MFT2776DEM00
Near WARRENSVL HTS, OH 44122
Robert A.
Job Details: 08/22/2017
Found settings at max cold, ff evap heavely frosted found fan not running, piece of ice in fan cleared, removed frost, tested fans, good, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBBR206ESS00
Near Shaker Heights, OH 44122
Robert A.
Job Details: 08/22/2017
Installed control, put into forced defrost, good, steamed off ice, op test ok; Job Cmpltd,
We serviced a
WTW5000DW WHIRLPOOL
Model WASHER
Near Edgewood, OH 44004
Jeff M
Job Details: 08/22/2017
As I was working on the fridge I was running the washer i ran a calibration cycle an auto test cycle also ran a normal wash cycle all tested good; Job Cmpltd,
We serviced a
ADE7005AYW ADMIRAL
Model DRYER
Near Cleveland, OH 44108
Corina B
Job Details: 08/22/2017
CC that there is a noise. Removed the front panel, found a pen cap in the blower housing. Offered cust to vac. Dryer out did not want to have cleaned out. Advised cust to replace foil vent with a semi rigid or rigid vent. Checked outside vent. Optest ok. ; Job Cmpltd,
We serviced a
UNKNOWN FRIGIDAIRE
Model RANGE
Near East Cleveland, OH 44112
Dan H
Job Details: 08/22/2017
Customer complaint that inside glass of oven door needs cleaned, unable to read model number(see pic), removed oven door, pulled apart, customer cleaned glass, reassembled and reinstalled door, op test good
We serviced a
WSR57R18DM00 WHIRLPOOL
Model REFRIGERATOR
Near Bratenahl, OH 44108
Dan H
Job Details: 08/22/2017
Customer complaint of loud noise, no unusual noises heard, unit is operating as designed. ; Job Cmpltd,
We serviced a
GTDP490ED2WS GE
Model DRYER
Near Painesville, OH 44077
Corina B
Job Details: 08/22/2017
CC that the dryer is not turning on. Found the timer knob is broken. Changed knobs from the wrinkle care. Optest ok
We serviced a
WTW4816FW1 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44123
Corina B
Job Details: 08/22/2017
CC that the is no power to unit. Checked outlet, dead. Found the gfci outlet was tripped, Pushed button, power turned on. Washer turned on, started to fill. Optest ok. ; Job Cmpltd
We serviced a
FEX831FS0 FRIGIDAIRE
Model WASHER
Near Cleveland, OH 44113
Corina B
Job Details: 08/22/2017
CC that is will not wash. Will fill but will not agitate. Drains and spins. Removed the timer, conact 11-15 has continuity, 11-14 is open. Will need a new timer. Called GS to order part. Cust does not know if they want to fix it. Cust pd sc.; Job Cmpltd
We serviced a
WTW4616FW0 WHIRLPOOL
Model WASHER
Near Euclid, OH 44123
Corina B
Job Details: 08/22/2017
CC that there is not hot water going into the unit. Ran diag no codes. Ran manual test, checked the hot water test hot water entering the unit. Ran a regular wash checked connection j3-j-7 35ohms with 95 degree water. Water is cold, will need a new water valve. Called GS to order part. ; ordrng 1 W11038711 (VALVE), schdld next appmnt for 8/29 TUE
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Cleveland, OH 44115
Corina B
Job Details: 08/22/2017
Could not move unit out. Re schedule appt. took pic ; schdld next appmnt for 9/5 TUE
We serviced a
KFIS29BBWH02 KITCHENAID
Model REFRIGERATOR
Near North Olmsted, OH 44070
Dan H
Job Details: 08/22/2017
Customer complaint of loud noise, heard noise coming from evaporator fan, found frost build up on freezer section evaporator hitting evaporator fan, doors are sealing, ran test 4, mid test 4 unit completely shut down and flashed power outage code, outlet did not lose power, unit needs new main control, power supply board, and user interface ; ordrng 1 W10759801 (user interface) and 1 WPW10453401 (PWR BOARD) and 1 WPW10589837 (CNTRL), schdld next appmnt for 8/30 WED
We serviced a
KBRS20ETSS01 KITCHENAID
Model REFRIGERATOR
Near WARRENSVL HTS, OH 44122
Dan H
Job Details: 08/22/2017
Installed new water filter mount, op test good
We serviced a
WRB322DMBW00 WHIRLPOOL
Model REFRIGERATOR
Near Parma, OH 44129
Dan H
Job Details: 08/22/2017
Customer complaint of frost build up on freezer section ceiling, found freezer section door not shut completely, closed freezer section door, door is sealing, unit is operating as designed ; Job Cmpltd
We serviced a
MFI2570FEZ01 MAYTAG
Model REFRIGERATOR
Near Fairview Park, OH 44126
Dan H
Job Details: 08/22/2017
Installed new door, op test good ; Job Cmpltd
We serviced a
MAYTAG DISHWASHER
Model MDB7749AWM2
Near Cleveland, OH 44107
Brian B
Job Details: 08/22/2017
Replaced panel. Ran test cycle. Optest ok.; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWS04
Near Lakewood, OH 44107
Brian B
Job Details: 08/22/2017
CC that freezer thaws then refreezes.. checked temps..15 frz, 42 ff... found frost building up in freezer around light switch and fan. Cleaned gaskets and adjusted freezer door adjusted feet so doors close better. Applied petro gel to gaskets. Optest ok.. ; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBMS01
Near Shaker Heights, OH 44120
Robert A.
Job Details: 08/22/2017
Found temps good, ran diagnostics, thermistors good, found ice rm fan not running, but receiving power, needs ice rm fan motor; ordrng 1 W10846539 (ICE FAN118.55), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 8/29 TUE
We serviced a
MAYTAG REFRIGERATOR
Model MSD2957AEW
Near Chester Township, OH 44026
Robert A.
Job Details: 08/22/2017
Complaint, loud noise in frz, Temps good, found fan hitting ice, reset i/m fill tube, cycled, good, op test ok; Job Cmpltd,
We serviced a
KUDS30IXBT8 KITCHENAID
Model DISHWASHER
Near Strongsville, OH 44149
Chad P.
Job Details: 08/21/2017
Found door seal deformed in the upper right and left corners. Needs seal replaced. ; ordrng 1 W10300924V (SEAL),
We serviced a
WGD92HEFC0 WHIRLPOOL
Model DRYER
Near Strongsville, OH 44136
Chad P.
Job Details: 08/21/2017
Installed rear bulkhead. Op test ok. ; Job Cmpltd,
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Olmsted Falls, OH 44138
Paul H.
Job Details: 08/21/2017
Replaced main control, ran test cycle, op test ok.; Job Cmpltd
We serviced a
MSF22C2EXW00 MAYTAG
Model REFRIGERATOR
Near Ashtabula, OH 44004
Jeff M
Job Details: 08/21/2017
I was testing the wires the water valve is receiving 120 V AC a plugged it back in and it started to work on able to determine the problem unit tested good; Job Cmpltd,
We serviced a
A712 MAYTAG
Model WASHER
Near Brecksville, OH 44141
Chad P.
Job Details: 08/21/2017
Found injector leaking. Comes as a kit. Needs replaced. ; ordrng 1 WP206680 (INJECTOR KIT),
We serviced a
WTW8000DW0 WHIRLPOOL
Model WASHER
Near Bedford, OH 44146
Chad P.
Job Details: 08/21/2017
Found unit stored fault for stuck key fault again. Unit was unplugged when tech arrived. Cleaned faults and attempted to run service test mode. Unit shut down when entered into service test mode. Ran unit. Unit completed test mode. Cust states that at times the unit will start nut several of the keys will not respond or unit will not start after start key is pressed. Needs console replaced. ; ordrng 1 W11170132 (CONSOLE,
We serviced a
MDB8959SFZ4 MAYTAG
Model DISHWASHER
Near Strongsville, OH 44136
Chad P.
Job Details: 08/21/2017
Can confirm odd smell from unit. Found filter assy and cover not mounting to sump properly. Needs sump assy replaced. ; ordrng 1 WPW10591570 (SUMP),
We serviced a
GX5SHDXVD03 WHIRLPOOL
Model REFRIGERATOR
Near Parma Heights, OH 44130
Dan H
Job Details: 08/21/2017
Customer complaint that unit is not cooling, fresh food section temperature at 71 degrees, freezer section temperature at 11 degrees, evaporator fan is running, found evaporator frozen solid, ran service test mode, defrost heater is good, bi metal is close, defrost system is working, unit needs new jazz board and ice cleared, cleared ice and installed new jazz board, op test good ; used 1 WPW10503278 (MUST RETURN**CORE*CTRL BOARD ) from stock, Job Cmpltd
We serviced a
WRS576FIDB02 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44136
Chad P.
Job Details: 08/21/2017
Installed door. Op test ok. ; Job Cmpltd,
We serviced a
WRX735SDBM03 WHIRLPOOL
Model REFRIGERATOR
Near Broadview Heights, OH 44147
Chad P.
Job Details: 08/21/2017
Found unit has recovered from frost issues. Likely the door was left open. Advised on thsi issue. Ran defrost. Unit is able to defrost. Op test okay. ; Job Cmpltd,
We serviced a
WDT720PADM2 WHIRLPOOL
Model DISHWASHER
Near Olmsted Falls, OH 44138
Paul H.
Job Details: 08/21/2017
Replaced sump and motor assembly, tested by starting a wash, wash motor engaged, op test ok.; Job Cmpltd,
We serviced a
WRS571CIDM01 WHIRLPOOL
Model REFRIGERATOR
Near Avon, OH 44011
Paul H.
Job Details: 08/21/2017
Reduced water flow at dispenser, checked filter housing and filter seems, secure, tried dispensing water again, good flow, op test ok.;
We serviced a
MEDC555DW1 MAYTAG
Model DRYER
Near Avon, OH 44011
Paul H.
Job Details: 08/21/2017
Unit with issue is dryer not washer, cc not turning, found pulley on motor had sheared off, causing belt to get chewed as well, replaced motor and belt from t/s, tested, op test ok.; used 1 279827 (MOTOR), and 1 341241 (BELT) from stock, Job Cmpltd,
We serviced a
GFE28HSHESS GE
Model REFRIGERATOR
Near Lorain, OH 44053
Paul H.
Job Details: 08/21/2017
Unit is having RC fan noise, has update to correct, ordering fan/sum kit, ; ordrng 1 WR49X25197 (FAN/SUM KIT)
We serviced a
CAE2743BQ0 WHIRLPOOL
Model WASHER
Near Lorain, OH 44053
Paul H.
Job Details: 08/21/2017
Coin slot is binding, tried lubricating, no success, must be a faulty coin chute, ordering; ordrng 1 WPW10547316 (coin chute)
We serviced a
MVWB835DW1 MAYTAG
Model WASHER
Near LaGrange, OH 44050
Paul H.
Job Details: 08/21/2017
CC not getting clothes clean and damage on dispenser housing, there is a defect on LH side of dispenser, causing dispenser to not pull in and out freely, ordering, ran diagnostics, no error codes, ran test 51 and observed, next to no water being put in, pressure hose is fine, supply pressure is good too, needs control; ordrng 1 W10919352 (DISPENSER) and 1 W11024149 (CNTRL-ELEC)
We serviced a
WFE540H0AS1 WHIRLPOOL
Model RANGE
Near Montville, OH 44064
Jeff M
Job Details: 08/21/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
KRFF507ESS01 KITCHENAID
Model REFRIGERATOR
Near North Madison, OH 44057
Jeff M
Job Details: 08/21/2017
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
ET8CHMXKQ06 WHIRLPOOL
Model REFRIGERATOR
Near Madison Township, OH 44057
Jeff M
Job Details: 08/21/2017
The unit is not producing any ice. Customer told me that a year or so ago lightning struck the tree next-door house the harness to the icemaker is completely fried. It's a new icemaker and harness
We serviced a
FQHF2366PF FRIGIDAIRE
Model REFRIGERATOR
Near Huntsburg, OH 44046
Jeff M
Job Details: 08/21/2017
Install the new motor unit did not work I called Frigidaire Techline. I explain to them the situation you recommend for me to test the brown and red wire that plugs into the fan I was getting 12 V DC he explained to me that I have received a faulty fan; ordrng 1 241509402 (motor),
We serviced a
MVWB300WQ2 MAYTAG
Model WASHER
Near Madison Township, OH 44057
Jeff M
Job Details: 08/21/2017
I am not able to remove the inner drum there are metal Burs at the end of the shaft preventing the drum to come out so I spent 15 minutes trying to sand the burs off I call Greg recommended for me to go and get a metal file I rescheduled the customer;
We serviced a
417.93812200 KENMORE
Model WASHER
Near Madison Township, OH 44057
Jeff M
Job Details: 08/21/2017
Unit was not spinning the belt was slipping i check the tensioner pulley and the main pulley they seemed too be fine needs a new belt; ordrng 1 134511600 (v-belt),
We serviced a
WRF767SDEM01 WHIRLPOOL
Model REFRIGERATOR
Near Mentor, OH 44060
Corina B
Job Details: 08/21/2017
CC that the ff is not cooling. Fz 4.3 ff 53 found the ff evap covered in frost. Technical Service Pointer #: W11092686B will need to replace the thermistor. Will need a need harness. The thermistor is open. Called BB to order part. ; ordrng 1 W11033168 (HARNESS), schdld next appmnt for 8/29 TUE
We serviced a
WRT318FMDM02 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44108
Corina B
Job Details: 08/21/2017
CC that the ff is not cooling. Fz -5 ff 67. Door gasket, good. Found the evap cover is covered in ice. Used the steamer to steam the evap cover and the ff return vents out. Removed the ice. Used silicone around frame and liner of the fz. Cust has a plastic water line, advised cust to replace the water line with a braided flex or copper water line. Optest ok. ; Job Cmpltd,
We serviced a
MFT2776DEE02 MAYTAG
Model REFRIGERATOR
Near Timberlake, OH 44095
Jessica Shreve
Job Details: 08/21/2017
Replaced the harness. Optest ok. ; Job Cmpltd
We serviced a
MMV4205DS3 MAYTAG
Model MICROWAVE
Near Parma, OH 44134
Dan H
Job Details: 08/21/2017
Installed new switch and cam kit, op test good ; Job Cmpltd
We serviced a
MHW6000AW0 WHIRLPOOL
Model WASHER
Near Brecksville, OH 44141
Dan H
Job Details: 08/21/2017
Customer complaint that unit is not rinsing clothes, ran diagnostics found f8e1( no water detected entering unit) error codes, cleared codes, ran test cycle, door locked, unit filled, unit agitated, unit drained and spun, no error codes after test cycle, found drain hose stuffed way down into drain, corrected, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent, unit is operating as designed, also noticed customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube
We serviced a
WED4815EW1 WHIRLPOOL
Model DRYER
Near Brecksville, OH 44141
Dan H
Job Details: 08/21/2017
Installed new thermostat, op test good ; Job Cmpltd
We serviced a
KUDC10FXSS3 KITCHENAID
Model DISHWASHER
Near Brecksville, OH 44141
Dan H
Job Details: 08/21/2017
Customer complaint that upper rack cannot be pulled out, found upper rack wheels on left side not seated in track, corrected upper rack, op test good
We serviced a
KUDI01ILWH1 KITCHENAID
Model DISHWASHER
Near Euclid, OH 44117
Chad P.
Job Details: 08/21/2017
Installed control panel. Op test ok. ;
We serviced a
KUDS30FXSS5 WHIRLPOOL
Model DISHWASHER
Near Pepper Pike, OH 44124
Chad P.
Job Details: 08/21/2017
Found control became unmounted. Reinstalled with a screw. Cleared fault for touch pad and ran normal wash. Op test ok. ; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS1
Near Lakewood, OH 44107
Brian B
Job Details: 08/21/2017
When plugged in, start light starts flashing. Reset power. Some pads on panel not working. Will need new panel. Office to order.; ordrng 1 W10902370 (PANEL), schdld next appmnt for 8/29 TUE
We serviced a
PTB2454GRQ WHIRLPOOL
Model REFRIGERATOR
Near Seven Hills, OH 44131
Chad P.
Job Details: 08/21/2017
Installed seal. Op test ok. ; Job Cmpltd,
We serviced a
AMANA WASHER
Model NTW4516FW1
Near Solon, OH 44139
Robert A.
Job Details: 08/21/2017
Plugges in unit, pump humming,checked under unit, clothing stuck in pump, removed clothing, ran recal, op test ok; Job Cmpltd,
We serviced a
WRB329DMBB00 WHIRLPOOL
Model REFRIGERATOR
Near North Royalton, OH 44133
Chad P.
Job Details: 08/21/2017
Found packing material not removed from back of unit and blowing around in fan. Removed. Op test ok. ; Job Cmpltd,
We serviced a
WTW5500XW2 WHIRLPOOL
Model WASHER
Near Independence, OH 44131
Chad P.
Job Details: 08/21/2017
Found shifter failed. Replaced op test no good. Cap also has failed. Needs both replaced. Cust will be thinking on the repair. Possible she will just buy new.
We serviced a
MQF1656TEW02 MAYTAG
Model FREEZER
Near North Royalton, OH 44133
Chad P.
Job Details: 08/21/2017
Found unit not defrosting. Timer not advancing. Cycled timer. Unit did defrost. Needs timer replaced. ; ordrng 1 WP3-81329 (TIMER)
We serviced a
KUDE70FXSS3 KITCHENAID
Model DISHWASHER
Near Strongsville, OH 44136
Chad P.
Job Details: 08/21/2017
Installed parts listed. Op test ok. ; Job Cmpltd,
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53520CS6
Near Lakewood, OH 44107
Brian B
Job Details: 08/21/2017
Interlocks are working intermittently. Replaced interlocks and adj door hinges. Tested unit, optest ok.; Job Cmpltd,
We serviced a
WRS973CIDM00 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44149
Chad P.
Job Details: 08/21/2017
Installed door. Op test ok. ; Job Cmpltd,
We serviced a
WRS973CIDM00 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44149
Chad P.
Job Details: 08/21/2017
Installed door. Op test ok. ; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WGG555S0BS01
Near Cleveland, OH 44102
Robert A.
Job Details: 08/21/2017
Replaced panel. Tested oven and burners. Optest ok.; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM02
Near Cleveland, OH 44113
Brian B
Job Details: 08/21/2017
Replaced auger motor.. tested, optest ok.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF993FIFM00
Near Solon, OH 44139
Robert A.
Job Details: 08/21/2017
Found buzzing noise coming from comp, put pressure on all connecting lines, noise did not go away or change, needs comp kitWill need oil free guages and lock ring kit; ordrng 1 W10903340 (COMP KIT), schdld next appmnt for 8/29 TUE ! [***],
We serviced a
MVWX655DW0 MAYTAG
Model WASHER
Near Wellington, OH 44090
Paul H.
Job Details: 08/21/2017
Plugged unit in and sensing light was blinking, held in to cancel cycle, cancelled, tried to enter diagnostics and unit is now non responsive, verifed outlet and power in at board, needs main control; ordrng 1 W10625696 (cntrl-elec)
We serviced a
GE MICROWAVE
Model PVM9195F1SS
Near Bedford Heights, OH 44146
Robert A.
Job Details: 08/21/2017
, Complaint, unit not starting, after unit is used, disp will go blank for 5-60 min, then turn back on, , plugged in unit, set clock, placed cup of water in unit, set for 30sec, water heated, set for 1 min, when it was done, disp went blank, c/b receiving power, needs control bd; ordrng 1 WB56X20629 (CONTROL) and 1 WB56X20716 (PANEL), schdld next appmnt for 8/28 MON ! [**],