Service History 660

We serviced a
WFW8300SW00 Whirlpool
Model Washer
Near South Euclid, OH 44121
Corina B
Job Details: 06/22/2018
CC that the unit will not drain and f21 comes up. Checked the drain trap, cleaned trap out. Ran a rinse and spin. Unit finished cycle. Optest ok.
We serviced a
GDT530PSD1SS GE
Model Dishwasher
Near Painesville, OH 44077
Brian M
Job Details: 06/22/2018
Cc that unit is not heating Found less than 10 ohms on heater Found pump not circulating water on lower rack Needs heater Customer does not want to repair
We serviced a
MVWB880BW0 Maytag
Model Washer
Near WILOUGHBY HLS, OH 44094
Brian M
Job Details: 06/22/2018
Cc of loud noise Found bearing shot and inner tub loose from outer tub digging into outer tub needs whole outer tub and bearing Customer does not want to repair
We serviced a
LGR8648PQ1 Whirlpool
Model Dryer
Near Warrensville Heights, OH 44128
Brian M
Job Details: 06/22/2018
Cc of no heat .. Found coils intermittently working Replaced coils from truck stock OP TEST OK ; used 1 279834 (COIL2245),
We serviced a
MGDC215EW2 Maytag
Model Dryer
Near Parma, OH 44134
Corey L.
Job Details: 06/22/2018
Installed new drum and customer supplied semi-solid rigid metal vent, op test good; Job Cmpltd
We serviced a
KUDC25CHSS1 Kitchenaid
Model Dishwasher
Near Pepper Pike, OH 44124
Corina B
Job Details: 06/22/2018
CC that the unit is leaking water. Started a cycle ran unit for 15 min. Can not duplicate the problem. Optest ok
We serviced a
JRSD209TW Jenn-air
Model Refrigerator
Near Pepper Pike, OH 44124
Corina B
Job Details: 06/22/2018
CC that the fz door is leaking water and the ice cubes are coming out hollow. Advised cust due to the age of the unit the insulation is wearing down, its normal for it to leak water. Checked the shut off, good. Found the icemaker is staying stuck in a position. Will need a new ice maker. Called SM to order part. ; ordrng 1 D7824706Q (ice maker 11943),
We serviced a
KAWE670BWH1 Kitchenaid
Model Washer
Near Pepper Pike, OH 44124
Corina B
Job Details: 06/22/2018
CC that the dial does not select a cycle. Will need a new timer. Called SM to order part. ; ordrng 1 WP3946476 (timer 13594)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ
Near Madison, OH 44057
Jeff M
Job Details: 06/21/2018
The unit sump is seizing up. I was able to get work but the sump assembly still needs to be replaced.; ordrng 1 W11085683 (SUMP), schdld next appmnt for 6/27 WED 8-12, saved
We serviced a
MER8800FZ1 MAYTAG
Model RANGE
Near Middleburg Heights, OH 44130
Dan H
Job Details: 06/21/2018
Customer complaint that oven caught on fire, found remnants of something that was spilled in oven that ran down under oven floor and burned off, unit is operating as designed ; Job Cmpltd
We serviced a
WRS325SDHZ00 WHIRLPOOL
Model REFRIGERATOR
Near Middleburg Heights, OH 44130
Dan H
Job Details: 06/21/2018
Installed new control, op test good, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line ; Job Cmpltd
We serviced a
GE REFRIGERATOR
Model GSH22JFTABB
Near Concord Township, OH 44077
Jeff M
Job Details: 06/21/2018
The unit is not defrosting I ground the heating element open ; ordrng 1 WR51X10101 (heater & brkt asm), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, C= next appmnt for 6/29 FRI 8-12,
We serviced a
MER5551BAW MAYTAG
Model RANGE
Near Elyria, OH 44035
Macaulay G.
Job Details: 06/21/2018
Replaced hinges. Oven door is operating properly. All tested ok.; Job Cmpltd
We serviced a
WRX735SDHZ00 WHIRLPOOL
Model REFRIGERATOR
Near Lorain, OH 44053
Macaulay G.
Job Details: 06/21/2018
User interface will not switch to ice maker off, office to order user interface.; ordrng 1 W11043015 (panel-ui)
We serviced a
KSC24C8EYP02 KITCHENAID
Model REFRIGERATOR
Near Westlake, OH 44145
Chad P.
Job Details: 06/21/2018
Leveled unit. Found ice maker cycling to early and ejecting water. Found updated ice maker per service pointer with different thermostat. Needs I.m. Replaced. ; ordrng 1 WPW10756907 (ICE MAKER)
We serviced a
MHWE300VW12 MAYTAG
Model WASHER
Near Westlake, OH 44145
Chad P.
Job Details: 06/21/2018
Removed Buddha from between tub and drum.
We serviced a
KRFC704FSS00 KITCHENAID
Model REFRIGERATOR
Near Bay Village, OH 44140
Chad P.
Job Details: 06/21/2018
Found mullion sweating and dripping water. No power to mullion. Mullion tests good. Entered diagnostics and ran mullion test. 12vdc is present. Exited diagnostics and cycled power. Mullion now has power. Op test ok. ; Job Cmpltd
We serviced a
GE DISHWASHER
Model GLD690N20SS
Near Concord Township, OH 44077
Jeff M
Job Details: 06/21/2018
Upon my arrival the dishwasher is working fine unit test good could not find an issue most likely customer was not closing the door on the way; , Job Cmpltd,
We serviced a
FRIGIDAIRE RANGE
Model PLCF489GC
Near Shaker Heights, OH 44122
Jeff M
Job Details: 06/21/2018
Pre heated the over to 425* the bake and broil heating element are cycling on and of to bring the unit to temp. I put a cooking pan in the unit mid rack to retain the heat and to test the temp of the oven. At the preheat tone the temp was 530* after 10 mins the temp was 430* after another 10mins the temp was 435* unit tested good. ; Job Cmpltd,
We serviced a
GE REFRIGERATOR
Model GSH25JSTASS
Near Kirtland, OH 44094
Jeff M
Job Details: 06/21/2018
he unit is not the defrosting I tested the heating elements and the bimetal which tested good. The main control is not sending power estimate only do not order parts; ordrng 1 WR55X10942P (CONTROL ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
CVE3401B Jenn-Air
Model Cooktop
Near Moreland Hills, OH 44022
Corina B
Job Details: 06/21/2018
CC that there is a crack in the cooktop and the fan knob is missing. Will need a cooktop and knob. Called SM to order parts; ordrng 1 74007072 (cooktop) and 1 WP7739P122-60 (knob- fan),
We serviced a
KITCHENAID WASHER
Model GUD27GSSJ0WW
Near Willoughby, OH 44094
Jeff M
Job Details: 06/21/2018
Ran a cycle on the exact settings the customer had it on unit tested good; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WFE515S0EW1
Near Mentor, OH 44060
Jeff M
Job Details: 06/21/2018
Customer had a new light bulb I installed a light bulb unit tested good. Customer cannot find her receipts I ran and entitlements and it came up with a purchase date; Job Cmpltd,
We serviced a
AMANA WASHER
Model NTW4516FW1
Near Mentor, OH 44060
Jeff M
Job Details: 06/21/2018
I press and hold the cancel button unit stopped draining and started to work properly. The machine had no error codes I recalibrated the units unit tested good; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV00
Near Concord Township, OH 44077
Jeff M
Job Details: 06/21/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
JENAIR REFRIGERATOR
Model JCD23889GEB
Near North Madison, OH 44057
Arthur V
Job Details: 06/21/2018
Found drain in freezer ice covered causing issue. Removed ice using steam. Installed cap tube drain heater. Op test good ; ob Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model CEM2743BQ0
Near Geneva Township, OH 44041
Arthur V
Job Details: 06/21/2018
Cust complaint scraping noise. Found left side of cabinet pushed in (dented in) causing issue. Drum rubbing on cabinet almost went all the way thru Removed drum and straighten out cabinet using a mallet. Cosmetics-not perfect but unit is running without scraping. Unit op test good ; , Job Cmpltd,
We serviced a
FRIGIDAIRE RANGE
Model FFGF3019LBB
Near Ashtabula, OH 44004
Arthur V
Job Details: 06/21/2018
Put customer purchased new handle on oven door. Op test good ; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Williamsfield, OH 44093
Arthur V
Job Details: 06/21/2018
Replaced washplate and bolt with locktite. Op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
WRT311FZDM00 Whirlpool
Model Refrigerator
Near Moreland Hills, OH 44022
Brian M
Job Details: 06/21/2018
Cc that fridge is not getting cold Found defrost thermostat open Needs defrost thermostat ; ordrng 1 WPW10392132 (bimetl-def)
We serviced a
KRFC302ESS00 Kitchenaid
Model Refrigerator
Near Cleveland, OH 44139
Corina B
Job Details: 06/21/2018
Replaced the lt side door. Optest ok
We serviced a
WRF989SDAM00 Whirlpool
Model Refrigerator
Near Strongsville, OH 44136
Corey L.
Job Details: 06/21/2018
Customer complaint of ice in top left corner, confirmed found ice on top left corner of ff section and condensation on facia, service pointers say to order these updated kits, Temps were 41 in ff, and -4 in frz, ordrng 1 W10612142 (adapter 75.68) and 1 W10619962 (heater 102.95)
We serviced a
WHIRLPOOL RANGE
Model WFG515S0ES1
Near Garrettsville, OH 44231
Robert A.
Job Details: 06/21/2018
Installed regulator, op test ng, found no regulator on tank, needs to have a regulator installed in tank line to house; Job Cmpltd,
We serviced a
TS22BRXAN00 Estate
Model Refrigerator
Near Parma, OH 44134
Dan H
Job Details: 06/21/2018
Installed new ice maker op test good
We serviced a
JFC2290VEM2 Jenn-Air
Model Refrigerator
Near North Royalton, OH 44133
Dan H
Job Details: 06/21/2018
Installed new end cap, op test good
We serviced a
WRF736SDAM14 Whirlpool
Model Refrigerator
Near Lorain, OH 44053
Macaulay G.
Job Details: 06/21/2018
Tested refrigerator, found evaporator fan not operating, seized, office to order evaporator fan.; ordrng 1 W10865431 (motor-evap),
We serviced a
MVWX655DW1 Maytag
Model Washer
Near Lorain, OH 44052
Macaulay G.
Job Details: 06/21/2018
Removed obstruction from pump. Tested washer, now operating properly.; Job Cmpltd
We serviced a
790.75403500 Kenmore
Model Range
Near Bay Village, OH 44140
Chad P.
Job Details: 06/21/2018
ound ignitor weak. Replaced. Op test ok. ; used 1 12400035 (IGNITER)
We serviced a
LGR8648PQ1 Whirlpool
Model Dryer
Near Warrensville Heights, OH 44128
Brian M
Job Details: 06/21/2018
Cc that unit does not heat Removed back vent Big ball of lent fell out Ran test cycle OP TEST OK
We serviced a
WHIRLPOOL DISHWASHER
Model DUL300XTLS0
Near WARRENSVL HTS, OH 44122
Robert A.
Job Details: 06/21/2018
Installed sump asm, ran unit, op test ok Note drain goes into floor, no air gap; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Rootstown, OH 44272
Robert A.
Job Details: 06/21/2018
Ran diagnostics, no codes, ran test 51, good, unit working as designed, op test ok; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Rootstown Township, OH 44272
Robert A.
Job Details: 06/21/2018
Found ff evap frozen, cleared ice, replaced evap thermistor, placed on discharge side per pointer, ran test 4, op test ok; used 1 W10902214 (THERMISTOR) from stock, Job Cmpltd,
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Brimfield Township, OH 44240
Robert A.
Job Details: 06/21/2018
Found top crooked, dent in top and cabinet, reset top, to fully correct will need top and cabinet, talked with clerk, good as a scratch and dent Ofr 2500001867; Job Cmpltd,
We serviced a
AFD2535DEW4 Amana
Model Refrigerator
Near Solon, OH 44139
Corina B
Job Details: 06/21/2018
Replaced the water valve. Optest ok
We serviced a
FRIGIDAIRE WASHER/STACK ELE
Model FAFW3001LW2
Near Chardon, OH 44024
Robert A.
Job Details: 06/21/2018
Checked for error codes, e43 door lock error, testedi in service mode, per tech sheet, found no power to motor control, needs control and lockPlease run card; ordrng 1 137006085 (CONTROL13889) and 1 137523400 (LOCK ASM22684), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 6/26 TUE ! [**],
We serviced a
WRF560SMHZ00 Whirlpool
Model Refrigerator
Near Beachwood, OH 44122
Brian M
Job Details: 06/21/2018
Cc that unit is leaking Did not find any evidence of leak from water valve found ice maker stuck in the on position Repositioned ice maker left ice maker in the off positionAll ice that was made is now liquid they turned off the fridge Now has water leaking out from the melted ice
We serviced a
MDB8959SFZ Maytag
Model Dishwasher
Near Strongsville, OH 44136
Corey L.
Job Details: 06/21/2018
Replaced tracks, op test good; Job Cmpltd
We serviced a
MEDC215EW1 Maytag
Model Dryer
Near Strongsville, OH 44136
Corey L.
Job Details: 06/21/2018
Replaced wire harness
We serviced a
MEDB835DW Maytag
Model Dryer
Near Strongsville, OH 44136
Corey L.
Job Details: 06/21/2018
We serviced a
MVWX655DW1 Maytag
Model Washer
Near Bedford Heights, OH 44146
Brian M
Job Details: 06/21/2018
Cc that unit does not drain and spin Found error for office balance and suds lock Found unit unbalanced and hitting side walls Balanced machine Ran calibration test OP TEST OK
We serviced a
JMW8330DAB JENN-AIR
Model WALL OVEN
Near Broadview Heights, OH 44147
Dan H
Job Details: 06/21/2018
Installed new user interface ,op test good
We serviced a
NTW4516FW2 Amana
Model Washer
Near Oakwood Village, OH 44146
Corina B
Job Details: 06/21/2018
Replaced the drain pump and control. Brought core back for return. Cleaned drain hose out, full of sand. Ran calibration. Optest ok.
We serviced a
DFE28JSHBSS GE
Model REFRIGERATOR
Near Lorain, OH 44053
Macaulay G.
Job Details: 06/21/2018
Noise that customer is hearing is not occurring all the time. Ran tests on all the fans in diagnostics. Office to order fresh food evaporator fan.; ordrng 1 WR49X25197 (FF FAN)
We serviced a
DU850SWPS4 WHIRLPOOL
Model DISHWASHER
Near Bay Village, OH 44140
Chad P.
Job Details: 06/21/2018
Found vent blocked in door. Cleaned out vent and ran normal wash. Op test ok. Advised to use as normal and monitor for leaks. Any issues contact us back
We serviced a
MEDC300BW0 Maytag
Model Dryer
Near Parma Heights, OH 44130
Corey L.
Job Details: 06/21/2018
Customer complaint timer dial stops randomly throughout cycle, and sounds noisy, tension pulley failed, replaced with ts, op test good, explained in the wrinkle free setting it turns on and off to prevent wrinkles but the items are dry and ready to be removed; used 1 WP691366 (PULLEY DRIVE)
We serviced a
KDFE104DBL5 Kitchenaid
Model Dishwasher
Near Solon, OH 44139
Corina B
Job Details: 06/21/2018
CC that the unit is dead. Checked power at outlet, good but the outlet is burnt. Will need an electrician. Plugged unit into a different outlet getting 120 to control. Will not turn on. Will need a new control. Called SM to order part. ; ordrng 1 W11084330 (cntrl-elec),
We serviced a
110.23832100 KENMORE
Model WASHER
Near Brecksville, OH 44141
Dan H
Job Details: 06/21/2018
Customer complaint that unit is not spinning, unit filed with water when tech arrived, found lid switch physically broken, unit needs new lid switch; ordrng 1 WP3949238 (switch-lid)
We serviced a
MVWC565FW1 MAYTAG
Model WASHER
Near Brecksville, OH 44141
Dan H
Job Details: 06/21/2018
Customer complaint that unit is making loud noises, ran manual test cycle for heavy agitate, heard grinding noise, noise is coming from motor, installed new motor from truck stock surplus, op test good ; used 1 11026785 (MOTOR) from stock, Job Cmpltd
We serviced a
WRX735SDHZ00 WHIRLPOOL
Model REFRIGERATOR
Near Avon Lake, OH 44012
Macaulay G.
Job Details: 06/21/2018
Found freezer door seal not closing completely, letting air into freezer, frozen switch for light. Reshaped seal, tested door, seal and light now working properly.; Job Cmpltd
We serviced a
HTDX100EM6WW HOT POINT
Model DRYER
Near Avon Lake, OH 44012
Macaulay G.
Job Details: 06/21/2018
Found breaker tripped, reset breaker and tested dryer, operating properly.;Job Cmpltd
We serviced a
MDB8959SBB1 MAYTAG
Model WASHER
Near Avon Lake, OH 44012
Macaulay G.
Job Details: 06/21/2018
Replaced control board in dishwasher. Tested dishwasher, operating properly. Set down mitigation mat.; Job Cmpltd
We serviced a
WRS325SDHW00 WHIRLPOOL
Model REFRIGERATOR
Near Avon Lake, OH 44012
Macaulay G.
Job Details: 06/21/2018
Installed thermistor, control and user interface. Defrosted evaporator. All tested ok.; Job Cmpltd
We serviced a
MHWC7500YW0 MAYTAG
Model WASHER/DRYER STACKED
Near Rocky River, OH 44116
Chad P.
Job Details: 06/21/2018
Found unit giving long fill error code. Hot water valve screen blocked. Cleared screen. Unit now filling. Boot molded over. Unit needs boot replaced. ; ordrng 1 WPW10193056 (BELLOW)
We serviced a
WRB322DMHV00 WHIRLPOOL
Model REFRIGERATOR
Near Lakewood, OH 44107
Chad P.
Job Details: 06/21/2018
Confirmed door is deformed. Has a reverse dent in it. Needs door replaced. ; ordrng 1 W11190017 (DOOR, SS BLACK)
We serviced a
KSRB25FKSS14 Whirlpool
Model Refrigerator
Near Cleveland Heights, OH 44118
Brian M
Job Details: 06/21/2018
Cc that ice maker does not work Found ice built up in ice maker Power coming to ice maker but no power out Needs ice maker ; ordrng 1 2198597 (icemaker assy
We serviced a
WRT311SFYB Whirlpool
Model Refrigerator
Near Cleveland, OH 44120
Brian M
Job Details: 06/21/2018
Cc of no cool in fridge Found ice build up in drain pan and spilled over to the ports feeding air to the fridge Steamed the freezer clear and installed heat probe OP TEST OK
We serviced a
REX5634KQ1 Roper
Model Dryer
Near Cleveland, OH 44135
Corey L.
Job Details: 06/21/2018
nstalled new pulley, oiled pulley, op test good; Job Cmpltd
Near Bainbridge Township, OH 44023
Corina B
Job Details: 06/21/2018
Kitchenaid Cooktop Replaced the left front coil. Optest ok.
We serviced a
MEDX65TDW1 MAYTAG
Model DRYER
Near Brecksville, OH 44141
Dan H
Job Details: 06/21/2018
Customer complaint that dryer burned a shirt, started normal dry cycle, average temperature at approximately 140 degrees, good air flow outside, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube, unit is operating as designed ; Job Cmpltd
We serviced a
VAW3584GW1 Crosley
Model Washer
Near Cleveland, OH 44135
Corey L.
Job Details: 06/21/2018
Customer complaint washer takes to long to wash, customer had too many clothes in unit and too much powder detergent, advised load size is 6-7 bath towels about halfway up the basket, ran diagnostics found f2e3 stuck key, unit is operating as designed,
We serviced a
WRB322DMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Wickliffe, OH 44092
Dan H
Job Details: 06/21/2018
Customer complaint that unit is not cooling, fresh food section temperature at 74 degrees, freezer section temperature at 73 degrees, No frost pattern on evaporator, evaporator fan is running, compressor and condenser fan are running, found visible leak at factory brazed steel to copper connection to condenser, repaired, installed new filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 TJAF1200, 1 W10890124, 1 W10899121, and 1 WPW10143759 (DRIER)
We serviced a
MQU2057AEW Whirlpool
Model Freezer
Near Cleveland, OH 44103
Brian M
Job Details: 06/21/2018
Cc of frost build up Found door gasket damaged and pulling away from door Needs gasket replaced ; ordrng 1 WP4-81049-001 (gasket-dor),
We serviced a
JBP67C0M2WW GE
Model RANGE
Near Avon, OH 44011
Macaulay G.
Job Details: 06/21/2018
Bake element is open.
We serviced a
MVWC565FW0 Maytag
Model Washer
Near Cleveland, OH 44112
Holly Butcher
Job Details: 06/21/2018
Cc that unit shakes Found unit not leveled and Found hot and cold reversed Reversed hot and cold and leveled unit OP TEST OK
We serviced a
GDF570SSJ0SS GE
Model DISHWASHER
Near Cleveland, OH 44102
Chad P.
Job Details: 06/21/2018
Found drain pump seized. Power checks good. Drain line is clear. Needs pump replaced. ; ordrng 1 WD35X20878 (drain pump)
We serviced a
MVWC565FW0 Maytag
Model Washer
Near Brooklyn, OH 44144
Corey L.
Job Details: 06/21/2018
ustomer complaint vibrates, ran diagnostics, no codes found, started manual spin test mode, a little vibration is normal, adjusted feet slightly, customer agreed it was a little better, explained how this unit works, advised only use one to two tablespoons of an HE detergent and load size is 6-7 bath towels, approximately halfway up the basket, unit is operating as designed
We serviced a
GTDP490GD0WS GE
Model DRYER
Near Willowick, OH 44095
Chad P.
Job Details: 06/21/2018
Found belt broken. Needs belt also. ordrng 1 WE12M29 (BELT)
We serviced a
MHWZ600TW01 Maytag
Model Washer
Near Bainbridge, OH 44023
Corina B
Job Details: 06/21/2018
Replaced the water valve. Optest ok
We serviced a
KRFF300ESS00 KITCHENAID
Model REFRIGERATOR
Near Broadview Heights, OH 44147
Dan H
Job Details: 06/21/2018
Installed new door gasket, op test good ; Job Cmpltd
We serviced a
WRS322FDAW04 WHIRLPOOL
Model REFRIGERATOR
Near North Royalton, OH 44133
Macaulay G.
Job Details: 06/21/2018
Found mounting bushing for compressor was loose. Corrected mount. All tested ok.; Job Cmpld
We serviced a
MVWC565FW1 MAYTAG
Model WASHER
Near Columbia Township, OH 44028
Macaulay G.
Job Details: 06/21/2018
Customer complaint of washer making lots of vibration. Found agitator was not seated on impeller. Corrected issue and tightened bolt. All tested ok.; Job Cmplt
We serviced a
FFHS2313LS3 FRIGIDAIRE
Model REFRIGERATOR
Near Cleveland, OH 44103
Chad P.
Job Details: 06/21/2018
Found filter not installed. Installed new filter. Op test ok. Advised it will take time for ice to start producing. ; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWBB01
Near Geneva, OH 44041
Arthur V
Job Details: 06/21/2018
Found unit not cooling. Used a bullet valve. Compressor running at 30 pounds plus extra time sealed system tech ; ordrng 1 WPW10507886 (compressor), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock, schdld next appmnt for Tue
We serviced a
WHIRLPOOL WALL OVEN
Model GSC308PJS2
Near Hambden Township, OH 44024
Robert A.
Job Details: 06/21/2018
Found hinges bent, needs hingesCust to let us know; ordrng 2 WP4455526 (DOOR HINGE5255)s, used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS20EVMS13
Near Hambden Township, OH 44024
Robert A.
Job Details: 06/21/2018
Found evap drain frozen, cust has installed new drain tube, needs ice clearedCleared evap drain and ice, op test ok;, Job Cmpltd,
We serviced a
WGD9200SQ1 Whirlpool
Model Dryer
Near Willoughby Hills, OH 44092
Corey L.
Job Details: 06/21/2018
Customer complaint of squeaking Ran unit heard a loud squeaking noise, idler pulley failed, arm also badley worn, ordering idler pulley with arm; ordrng 1 W10837240 (bracket 24.60)
We serviced a
KUDC10FXSS1 Kitchenaid
Model Dishwasher
Near Cleveland, OH 44106
Corey L.
Job Details: 06/21/2018
Installed drain hose op test good ; Job Cmpltd,
We serviced a
KICU500XBL Kitchenaid
Model Cooktop
Near Mayfield Heights, OH 44124
Corina B
Job Details: 06/21/2018
Replaced the cooktop. Optest ok.
We serviced a
NED4655EW WHIRLPOOL
Model DRYER
Near Broadview Heights, OH 44147
Dan H
Job Details: 06/20/2018
Customer complaint that unit is not drying clothes, started normal dry cycle, unit heated, good air flow out of unit found standing water in vent, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube, customer needs to have vent tube cleaned ; Job Cmpltd
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Parma, OH 44134
Dan H
Job Details: 06/20/2018
Customer complaint that unit stops mid cycle, ran diagnostics found f8e1( long/no fill) error code, found drain hose inserted into drain stack approximately 18”, corrected, explained to customer that drain hose should not be inserted more than 4.5” into drain stack, started normal wash cycle, unit filled and advanced to wash cycle, op test good ; Job Cmpltd
We serviced a
DU1145XTPBA WHIRLPOOL
Model DISHWASHER
Near Grafton, OH 44044
Macaulay G.
Job Details: 06/20/2018
Heating element is open. Office to order element.; ordrng 1 W10518394 (heater)
Near Geneva-on-the-Lake, OH 44041
Arthur V
Job Details: 06/20/2018
FRIGIDAIRE WASHER Found pin trap clogged causing issue. Removed and cleaned out trap. Op test good ; , Job Cmpltd,
We serviced a
WMH31017AB1 WHIRLPOOL
Model MICRO OVEN
Near Grafton, OH 44044
Macaulay G.
Job Details: 06/20/2018
Magnetron needs replaced.
We serviced a
WRT3L1SZYF00 WHIRLPOOL
Model REFRIGERATOR
Near Lakewood, OH 44107
Chad P.
Job Details: 06/20/2018
Unit cleared out and shut down. Started unit. Operations normal. Removed evap cover. No abnormalities. Advised Cust that the drain line likely froze over and issue was corrected. Reinstalled cover and advised to monitor and use as normal. Advised on placing items in freezer and not to cover rear vents. Op test ok. ; Job Cmpltd
We serviced a
MVWB835DW0 MAYTAG
Model WASHER
Near Lakewood, OH 44107
Chad P.
Job Details: 06/20/2018
Installed latch assy. Ran drain spin and normal wash. Op test ok. ; Job Cmpltd,
We serviced a
MVWB835DW3 Maytag
Model Washer
Near Chagrin Falls, OH 44022
Brian M
Job Details: 06/20/2018
Cc that unit will not spin Ran diagnostics test found no errors Ran service test OP TEST OK
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near Eastlake, OH 44095
Jeff M
Job Details: 06/20/2018
Both upper rack adjusters a broken needs the support and clips; ordrng 4 WPW10195840 (CLIPS)s and 2 WPW10546503 (AJUSTERS )s, schdld next appmnt for 6/25 MON!
We serviced a
WHIRLPOOL FREEZER
Model WRT311FZDW01
Near Hiram, OH 44234
Corina B
Job Details: 06/20/2018
, Found condensation in ff area, frost around frz door, door seals good, needs service kit and spacer on bottom of ff door; ordrng 2 487576 (PLASTIC SPACER)s and 1 W10916494 (SERVICE KIT), schdld next appmnt for 6/26 TUE !,
We serviced a
MDB8979SFZ2 Maytag
Model Dishwasher
Near Avon Lake, OH 44012
Corey L.
Job Details: 06/20/2018
Customer complaint dishwasher won’t fill, started normal wash cycle, unit started to fill with a little bit of water then started found out the floater was up,put back down ran cycle twice,opt test good ; Job Cmpltd,
Near Warrensville Heights, OH 44122
Corina B
Job Details: 06/20/2018
Dishwasher CC that the control only will go into a rinse cycle. Will need a new control and UI. Called SM the UI is not longer available. Called safety Jennifer file #7722231059; ordrng 1 8274779 (UI) and 1 WP8564543 (cntrl-elec 15154),