We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302EPA00
Near Chesterland, Ohio 44026
Brian M
Job Details:
08/29/2022
Cc unit has moisture on rails and sometimes inside fridge Found customer needing to use the humidity control Advised on usage OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WFW95HEDC0
Near Cleveland Heights, Ohio 44118
Corina H
Job Details:
08/29/2022
Replaced the drain pump. Ran a normal cycle and a drain and spin. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
SAMSUNG DRYER
Model DV48H7400GW/A2
Near Geneva, Ohio 44041
Dan
Job Details:
08/29/2022
"Installed new pulley, op test good , customer has plastic style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube"
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Cleveland, Ohio 44115
Manny
Job Details:
08/29/2022
"Replaced control ran spin cycle, unit is stacked, took core for return. Opt test ok; used 1 W11616491 (Control) from stock"
We serviced a
WHIRLPOOL RANGE
Model WEE750H0HZ0
Near Willoughby, Ohio 44094
Joe O
Job Details:
08/29/2022
"Cc: only allows certain selections on uiFound the right side keypad buttons not functioning. Needs uiCustomer does not want to repair at this time.; ordrng 1 W11335274 (Ui), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
JENN-AIR RANGE
Model JDR8895AAB
Near Parma Heights, Ohio 44130
Marie V
Job Details:
08/29/2022
"Cc that the right front burner is not working. Confirmed. Found orifice clogged. Cleaned up orifice in all burners, tested burners . Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Cleveland, Ohio 44105
Marie V
Job Details:
08/29/2022
Replaced drip pan. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC2
Near Cleveland, Ohio 44105
Marie V
Job Details:
08/29/2022
Cc that the unit shows error f5. Unit is blinking and not doing anything else. Ran diag found f5e3 lid lock will not unlock f5e2 lid lock failure f5e1 lid lock fault F0E5 off balance load. Replaced Lid lock from T/S. Ran calibration on unit. Op test ok; used 1 W10810403 (LID LATCH) from stock
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HZ07
Near Seven Hills, Ohio 44131
Marie V
Job Details:
08/29/2022
"Cc that when heating up food and making popcorn unit shuts off magnetron and does not continue to heat up. He can hear a clicking noise and thats when unit does not heat. Tested unit few times. Working, also rebooted control, took panel off and looked all connections for magnetron, capacitor and everything looks good. Tested unit on melt soften. And showed and ask cust if unit works like that on normal. And he confirmed. Unit is working on normal like wants to defrost or melt where mag turns on not all the time. Ordering control.; ordrng 1 W11552018 (Control)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Westlake, Ohio 44145
Angel
Job Details:
08/29/2022
Replaced deli door board opt test no good. Board would still not function called tech line spoke with Robert explained issue and stated to replace harness that connects to the drawer. Ordering part; schdld next appmnt for 9/2 FRI AM
We serviced a
SAMSUNG DRYER
Model Dv45k6500ev/a3
Near Berea, Ohio 44017
David R
Job Details:
08/29/2022
"Cc unit not drying. Checked outlet, power good. Ran unit to make sure that it is not a vent issued, verified on Time Dry, High Temp, no heat is coming out. Tested heater, open. Will need heater assembly and lint to be vacuumed out as well. Ordering assembly. ; ordrng 1 DC93-00154A (Heater assembly), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE REFRIGERATOR
Model GSE24JSKJSSS
Near Mayfield Heights, Ohio 44124
Brian M
Job Details:
08/29/2022
"Cc no cool Found compressor windings shorted out Needs compressor ; ordrng 1 WR87X10111 (compressor) and 1 WPW10143759 (DRIER), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Ashtabula, Ohio 44004
Dan
Job Details:
08/29/2022
"Installed new control, op test good"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Willowick, Ohio 44095
Jason N
Job Details:
08/29/2022
Cc unit needs updated heater element installedInstalled updated heater element using customer supplied pre Id part per WP pointer. Ran test cycle check for leak. Op test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS00
Near University Heights, Ohio 44118
Joe O
Job Details:
08/29/2022
Installed gasket. Steamed out gasket. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WFG710H0AS0
Near Conneaut, Ohio 44030
Dan
Job Details:
08/29/2022
"Customer complaint that unit is not maintaining temperature, oven temperature sensor is good, started bake for 350 degrees burner lit, temperature after preheat at 254 degrees, unit needs new control, part is out of stock so not scheduling return appointment ; ordrng 1 WPW10340313 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750AHZ0
Near Conneaut, Ohio 44030
Dan
Job Details:
08/29/2022
"Customer complaint that unit is leaking, ran test cycle , no leaks found, unable to duplicate the problem , unit is operating as designed"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Ashtabula, Ohio 44004
Dan
Job Details:
08/29/2022
"Customer complaint that unit is not heating, confirmed, found element open, element is receiving 240vac, unit needs new element ; ordrng 1 279838 (Element), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Cleveland, Ohio 44119
Jason N
Job Details:
08/29/2022
"Cc unit not starting Found unit will not power on. Checked voltage at j-box under unit, 0v. Checked power back to wall GFCI outlet behind unit, 0v, GFCI is not tripped. Advised customer to contact electrician at this point to determine power issue to unit."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Cleveland, Ohio 44125
Joe O
Job Details:
08/29/2022
Installed door. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Mentor, Ohio 44060
Dan
Job Details:
08/29/2022
"Customer complaint that unit is not starting, confirmed, no buttons on user interface are working, control is good, unit needs new user interface ; ordrng 1 W11460962 (Ui)"
We serviced a
WHIRLPOOL DRYER
Model LGR8648PQ1
Near Warrensville Heights, Ohio 44128
Joe O
Job Details:
08/29/2022
"Cc: intermittently not heating, door switch brokenFound door switch broken. unit heating on initial start. Monitored. Unit cycling heat. Gas coils eventually over heated and stopped opening. Needs gas coils and door switch. ; ordrng 1 279834 (2 coil gas valve set) and 1 WP3406107 (switch-dor), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
MAYTAG DRYER
Model MGDC465HW0
Near Shaker Heights, Ohio 44122
Joe O
Job Details:
08/29/2022
Cc: burning smell at end of loadRan test cycle. Found no abnormal smells. Checked through window. Found no lint build up inside.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS06
Near Shaker Heights, Ohio 44122
Joe O
Job Details:
08/29/2022
Installed damper. Tested. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Mentor, Ohio 44060
Dan
Job Details:
08/29/2022
"Installed new heater, op test good"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Mentor, Ohio 44060
Dan
Job Details:
08/29/2022
"Installed new heater, op test good"
We serviced a
KITCHENAID MICROWAVE
Model KMBP100ESS01
Near Moreland Hills, Ohio 44022
Brian M
Job Details:
08/29/2022
Installed control and ui OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW
Near Cleveland, Ohio 44115
Corina H
Job Details:
08/29/2022
Replaced the control. Brought core back for return. Started a drain and spin. Unit is stacked. Opt test ok; used 1 W11616491 (Control) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Westlake, Ohio 44145
Angel
Job Details:
08/29/2022
Cc that water was not coming in to unit. Tested unit and confirmed no water coming in made sure water valve was opened and it was. Removed inlet valve and ohmed it out and it was good. But there was no power getting to it. Took off front panel and found one of the harness wire split reconnected wire and secured it properly tested unit and started filling and washing as should. Opt test ok.
We serviced a
MAYTAG WASHER
Model MHW6630HW2
Near Brooklyn, Ohio 44144
David R
Job Details:
08/29/2022
"Customer had questions about washer when cycle is done, unit will display End and will stay on. Ran diagnostics, good. No error codes. Ran drain/spin cycle. When done, unit displayed End. Normal for it to do that. Have to open door or press power button action to get rid of display. Unit is working normally. Good. Op Test Ok."
We serviced a
MAYTAG DRYER
Model MGD6630HC3
Near Brooklyn, Ohio 44144
David R
Job Details:
08/29/2022
"Customer questions about dryer not drying correctly, have to run cycle more then once. No error codes. Ran unit and checked outside. Found lint build up at end of vent, cleared. Hot air coming through vent, cycling. Went through cycles, all good. Let customer know to make sure to check dryness level and Temp level as well before started up to make sure not turned to Lee or Air only. Also depending on load unit can sense items, might have to rearrange clothes or use Time dry for smaller loads. Unit is good. Op Test Ok."
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Cleveland, Ohio 44135
Angel
Job Details:
08/29/2022
"Replaced control and capacitor. Tested unit and on a manual test the spin got stuck and it would not spin. Looked underneath and took off shifter and noticed that the cam was getting stuck replaced shifter and cam tested unit by starting a normal cycle and letting it get to the wash. Opt test ok.; used 1 W10913953 (ACTUATOR), and 1 W10721967 (PULLEY) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW2
Near Strongsville, Ohio 44136
David R
Job Details:
08/29/2022
"Control not needed. Replaced valve, ran diagnostics, no error codes. Ran test cycle, all components working. Good. Ran calibration as well, good. By passed lid and ran a normal cycle, then a heavy duty cycle with deep water. Had a load of 3 towels in. Good. Nothing out of ordinary. Everything seems to be working as normal as it should. Op Test Ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Oakwood Village, Ohio 44146
Brian M
Job Details:
08/29/2022
"Installed control, fan and damper OP Test Ok Advised to let cool for 48 hours"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near LaGrange, Ohio 44050
David R
Job Details:
08/29/2022
"Replaced drain pump, found wires and casing broken on pump. Probably broke from delivery. Corrected, tested, good. Op Test Ok."
We serviced a
FRIGIDAIRE DISHWASHER
Model FFID2426TD1A
Near Lakewood, Ohio 44107
Jason N
Job Details:
08/29/2022
"Cc unit lower spray arm working and making a louder noise Ran wash test, verified noise from pump/motor, motor is vibrating when pumping water, possibly due to damaged pump impeller which would explain reduced spray pressure. Unit needs pump/motor assembly. ; ordrng 1 154844301 (Pump/motor)"
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ1
Near Cleveland, Ohio 44111
Jason N
Job Details:
08/29/2022
"Cc unit tipped breaker when using Air Fry functionInspected unit, found pinched wire to convect element, pinched between rear panel and panel support. Repaired wire to convect element. Ran Air Fry test, unit functions normal. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDW04
Near Ravenna, Ohio 44266
Brian M
Job Details:
08/29/2022
Customer showed pop took pic Cc no cool Found compressor not kicking on Used start device compressor does nothing Needs compressor ; ordrng 1 W11370574 (Compressor) and 2 W11109499 (drier-tube)s
We serviced a
WHIRLPOOL DISHWASHER
Model KUDS03FTPA1
Near Avon Lake, Ohio 44012
Angel
Job Details:
08/29/2022
"Cc that door falls when you open it. Verified and found left hand side link broke will need link kit. Ordering parts.; ordrng 1 8194001 (Link), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE REFRIGERATOR
Model GSH25JFTABB
Near Ravenna, Ohio 44266
Brian M
Job Details:
08/29/2022
"Cc no cool Found unit not defrosting Inspected found glass heater open Needs heater ; ordrng 1 WR51X10055 (heater,defrost), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE STACK W/D
Model FFLE3911QW0
Near Cleveland, Ohio 44113
Jason N
Job Details:
08/29/2022
"Cc unit not drainingRan normal wash cycle, unit started initial drain then locked lid but did not advance. Unit will not sense or spin. Unit needs lid lock assembly. ; ordrng 1 137353302 (Lid lock)"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Cleveland, Ohio 44110
Jason N
Job Details:
08/29/2022
"Cc unit has a broken burner knob, front burners flames are too high and unit is dirtyCust stated the unit is dirty and the enamel and chrome seems to be peeling. Advised customer she can clean unit using Bar Keepers Friend, might be some enamel dulling around burner heads and oven door, but advised customer this would be a cosmetic issue. Installed new burner knob and adjusted front burners for low simmer flame. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Avon, Ohio 44011
Angel
Job Details:
08/29/2022
Cc that unit was loud when ice maker calling for water. It was a little loud but seemed normal but customer was still concerned so if office can reschedule when part arrives to install part. ; O-emld tckt
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC2
Near Cleveland, Ohio 44111
Marie V
Job Details:
08/29/2022
"Cc that the unit is blinking, will not starts. Unit is flashing F5. Ran diag found error code F0E5 off balance load, F5E1 lid switch fault, F5E2 lid lock will not unlock or failure. Replaced lid lock and ran calibration. Pass. Started a normal cycle. Pass. Op test ok"
We serviced a
GE REFRIGERATOR
Model GFE28GELEDS
Near Madison, Ohio 44057
Joe O
Job Details:
08/29/2022
Installed control. Advised customer to allow 24 hours for temps to adjust. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Mentor, Ohio 44060
Dan
Job Details:
08/29/2022
"Installed new heater, op test good"
We serviced a
WHIRLPOOL RANGE
Model WFE550S0LZ2
Near Mantua, Ohio 44255
Brian M
Job Details:
08/29/2022
Cc left front burner not turning down Cant determine if its the switch or the burner Need both Part not in stock office to schedule ; ordrng 1 WPW10434452 (switch-inf) and 1 W10823727 (elmnt-surf)
We serviced a
GE ICE MAKER
Model ZDIS150WSSE
Near Newbury Township, Ohio 44065
Brian M
Job Details:
08/29/2022
"Cc unit not running Not making ice Compressor running but plate is not cooling Suspect sealed system leak And compressor weak ; ordrng 1 WR87X20558 (compressor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA DRYER
Model NGD4655EW1
Near Avon, Ohio 44011
Angel
Job Details:
08/29/2022
Cc that unit was smelling like gas and she had someone from Columbia gas come out to verify Said it was the dryer. Turned on gas and used soap suds to verify and found leak on fitting in back of unit where the gas line hooks up too. Took off hose and cleaned fitting and added some pipe thread sealant which it didnt have reconnected everything and retested and could not detect anymore leaks. Called safety to notify issue spoke with Micheal and explained issue. Opt test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Westlake, Ohio 44145
Marie V
Job Details:
08/29/2022
"Replaced heater, tested unit, no leaks. Op test ok"
We serviced a
GE REFRIGERATOR
Model DSL26DHWASS
Near Madison, Ohio 44057
Joe O
Job Details:
08/29/2022
"Cc: not cooling properlyFound temps in ff section at 53, freezer at 35. Found evap completely frosted over. Found bi metal open. Needs bimetal and defrosted. ; ordrng 1 WR50X10069 (thermostat defrost), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KENMORE WALL OVEN
Model 911.47819202
Near Painesville, Ohio 44077
Jason N
Job Details:
08/29/2022
Cc microwave unit needs door push button Customer stated the microwave unit door button broke off and needs replaced. Confirmed. Customer stated he can install himself. No return visit. ; ordrng 1 WB03T10211 (Push button) and 1 WB09X10009 (Spring)
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Mentor, Ohio 44060
Dan
Job Details:
08/29/2022
"Customer complaint of f3e0 error, confirmed, oven temperature sensor is good, unit needs new control; ordrng 1 W11528249 (Cntrl)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2615TS2
Near Painesville, Ohio 44077
Jason N
Job Details:
08/29/2022
Installed UI control. Set temperatures to 5 in both sections. Advised customer to monitor. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ01
Near Elyria, Ohio 44035
Marie V
Job Details:
08/29/2022
"Replaced right hand side door. Also put petroleum jelly on freezer gasket, was a little open, and leveled unit. Op test ok"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Elyria, Ohio 44035
Marie V
Job Details:
08/29/2022
"Cc that the unit is making a squeaky noise. Confirmed. Noise comes from rollers. Took panel off , confirmed it. Replaced dryer kit from T/S. Cleaned up unit inside. Tested . Pass, no squeaking noises. Op test ok; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Mentor, Ohio 44060
Brian M
Job Details:
08/26/2022
Installed heater OP Test Ok
We serviced a
GE REFRIGERATOR
Model GNE25JGKWW
Near Willoughby, Ohio 44094
Joe O
Job Details:
08/26/2022
Customers model number does not match what we have in our system. Advised cus to contact warranty company to get a correct dispatch.
We serviced a
SAMSUNG DRYER
Model DVE45R6100WA3
Near Perry, Ohio 44081
Jason N
Job Details:
08/26/2022
Installed drive motor. Operation test good.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, Ohio 44106
Corina H
Job Details:
08/26/2022
"CC that the unit does not spin. Confirmed. Found the drain hose laying on the ground. Raised the drain hose to the sink and secured it. Started a cycle. Hot water valve is broken for the house, only has cold hooked up. Advised the cust to use tap cold only then. Opt test ok."
We serviced a
MAYTAG STACK W/D
Model MHW5630HW2
Near Berea, Ohio 44017
Marie V
Job Details:
08/26/2022
Replaced control ui and drain pump. Ran test on unit. Pass. Op test okNo core for return.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ01
Near Ashtabula, Ohio 44004
Dan
Job Details:
08/26/2022
"Customer complaint that unit is not making ice, confirmed, ice maker cycled but did not fill , unit needs new valve ; ordrng 1 WPW10420083 (Valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Cleveland, Ohio 44135
Manny
Job Details:
08/26/2022
"Replaced evap fan, advise customer to allow 24 hours for temps to equalize."
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Columbia Station, Ohio 44028
David R
Job Details:
08/26/2022
"Cc unit will come on or not come on, will unplug for hours-days. Then unit will work and cycle through. Not always showing display or letting you start cycle. Customer said unit is working today. Ran diagnostics, error code F2E1, stuck key. Unplugged all wires to control and replugged. Ran test 51, all components are working. Ran test 52 to reset unit. Ran different cycles. Good. Customer to monitor. As of today, good. Op Test Ok.*** if happens again, would suggest order and replace UI W11112656."
We serviced a
GE REFRIGERATOR
Model PTC22SBMARBS
Near Westlake, Ohio 44145
David R
Job Details:
08/26/2022
"Cc unit not cooling properly. Almost 20 years old, FZ on top. Temp reads 70* in FF and 8 in FZ. Took pics of FZ, not defrosting properly. Ice build up. Found open heater, shorted timer as well. Parts needed NLA, Heater WR51X10028 NLA, Defrost Thermostat WR50X133, let customer know whats going on."
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104KBL0
Near Eastlake, Ohio 44095
Jason N
Job Details:
08/26/2022
"Cc unit leakingCustomer showed popCustomer stated unit is new install and leaked from first day. Pulled unit and inspected, nothing out of the ordinary, all connections checked good. Ran wash test for 20 minutes. Did not see any signs of leaks. Reinstalled unit and ran wash cycle again, no leaks. Could not duplicate leak issue at this time."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Mentor, Ohio 44060
Brian M
Job Details:
08/26/2022
Cc icemaker dispenser coupler broken Confirmed Needs housing ; ordrng 1 W11573761 (Chute)
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JW3
Near Cleveland, Ohio 44106
Corina H
Job Details:
08/26/2022
CC that the unit is not working. Confirmed. Checked the terminal block L1-n 120 v l2-n 0 v l1-l2 120 v. Will need an electrician
We serviced a
KITCHENAID RANGE
Model KFGG500ESS3
Near Amherst, Ohio 44001
Marie V
Job Details:
08/26/2022
Replaced manifold. Op test okNo gas leaks.
We serviced a
MAYTAG DRYER
Model MGDB200VQ1
Near Parma, Ohio 44129
David R
Job Details:
08/26/2022
"Cc unit squeaking. Main belt and pulley assembly are good. Noise coming from seized up blower wheel housing. Have parts listed but cannot find part number W10256512, blower housing. Will needs parts researched. Customer paid SVC. Customer said they will look into getting a new unit. ; ordrng 1 WP8544742 (Belt) and 1 WP8544739 (Pulley) and 1 WP8544737 (Wheel), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Eastlake, Ohio 44095
Jason N
Job Details:
08/26/2022
"Cc unit not spinning out at end of the cycleRan diagnostics, found codes f7e6 for motor fault and f7e7 for motor unable to reach target rpm. Ran auto test, all functions passed. Replaced shift actuator using customer supplied pre Id part and motor capacitor using truck stock. Ran ran auto test and calibration. All functions passed. Op test good. ; used 1 W11428524 (CAPACTIOR) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Chardon, Ohio 44024
Brian M
Job Details:
08/26/2022
Cc uni5 not spinning Found tub hub damaged Replaced using truck stock OP Test Ok ; used 1 W10528947 (HUB) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS03
Near Cleveland Heights, Ohio 44118
Corina H
Job Details:
08/26/2022
CC that there was a loud noise when the water turned on and a plastic piece broken off. Confirmed. Found the housing tab broken. There is a non oem filter being used. Replaced the filter head. Will need the housing. ; ordrng 1 WP67001668 (Housing)
We serviced a
JENN-AIR OTR MICROWAVE
Model JMV8208CS3
Near Lakewood, Ohio 44107
Gabriel P
Job Details:
08/26/2022
"Found top interlock out of place it seems that door was slam took it apart then push interlock in place then ran a cup water and it work,opt test ok ; used 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Lorain, Ohio 44053
Angel
Job Details:
08/26/2022
"Cc that unit was not agitating. Ran diagnostics and ran a manual agitation and unit would not agitate will need shifter replaced. Replaced shifter ran a calibration and auto test and passed. Opt test ok.; used 1 W10913953 (ACTUATOR), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Andover, Ohio 44003
Dan
Job Details:
08/26/2022
"Installed new door switch, op test good"
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Cleveland, Ohio 44113
Manny
Job Details:
08/26/2022
"Replaced control, latch and switch, ran test cycle, opt test ok, took core for return"
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Cleveland, Ohio 44113
Manny
Job Details:
08/26/2022
"Replaced control, tank, hose and switch, ran test cycle opt test ok took core for return"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Willoughby Hills, Ohio 44092
Joe O
Job Details:
08/26/2022
Installed Element. Tested. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW7300DW0
Near Elyria, Ohio 44035
Marie V
Job Details:
08/26/2022
Cc that the unit will not work. Turns on but no water or agitation or nothing. Confirmed. Ran diag found error code F7E9 loss power while spinning. f2e1 ui stuck button. Found UI has corrosion in it. Also control is not sending proper voltage to UI. Is getting 120V to control. Ordering parts listed ; ordrng 1 W10812422 (Control) and 1 W11102318 (Console white) and 1 W10754161 (Rotor)
We serviced a
MAYTAG RANGE
Model MGR8800FZ2
Near Parma, Ohio 44134
David R
Job Details:
08/26/2022
"Replaced control, ignitor and spark module. Good, tested bake and broil. Good. Op Test Ok."
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Chagrin Falls, Ohio 44023
Brian M
Job Details:
08/26/2022
Cc unit not working properly Found gearcase leaking oil Needs gearcase and lower parts. ; ordrng 1 W11454738 (Gearcase) and 1 W11213879 (belt) and 1 W10721967 (drive pulley) and 1 W11227944 (capacitor)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS
Near Lakewood, Ohio 44107
Gabriel P
Job Details:
08/26/2022
Found gasket ripped and filter head damage ordering ; ordrng 1 W11346623 (Filter head) and 2 W10830046 (Gasket)s
We serviced a
IKEA MICROWAVE
Model IMBS104GSS02
Near Beachwood, Ohio 44122
Corina H
Job Details:
08/26/2022
CC that the microwave heats but takes longer to heat the food then the other microwave. Put a cup a water in the microwave for 2 minutes 150*. Working as designed. Advised cust the wattage on the microwaves will be on how fast food gets heated. Opt test ok
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Olmsted Falls, Ohio 44138
Angel
Job Details:
08/26/2022
Replaced heater tested unit. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near Elyria, Ohio 44035
Marie V
Job Details:
08/26/2022
Cc that the unit will not start. It still stay in sense. That after I left Id did not started. Found SP W11618678 . Ran diag no error codes. Ran auto test. Pass. Rebooted unit and had cust start a cycle. Pass. Op test ok
We serviced a
GE RANGE
Model JB258DM2BB
Near Mentor, Ohio 44060
Dan
Job Details:
08/26/2022
"Customer complaint that left side hot surface light , confirmed, unit needs new hot surface light; ordrng 1 WB27T10627 (Light)"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Wickliffe, Ohio 44092
Jason N
Job Details:
08/26/2022
"Cc unit not finishing cyclesRan diagnostics, found codes f9e1 for long drain, and f2e1 for stuck key. Cleared codes and ran auto test cycle, all functions passed. Checked pressure hose from control, found pressure hose disconnected from control. Blew through pressure how to ensure that it was not clogged. Reinstalled pressure hose. Advised customer to run normal cycle and monitor."
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2SHEXXU00
Near Richmond Heights, Ohio 44143
Joe O
Job Details:
08/26/2022
"Cc: making too much ice, ice container brokenFound bail arm not functioning, ice bin broken. Replaced ice bin and ice maker. Tested. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Chagrin Falls, Ohio 44023
Brian M
Job Details:
08/26/2022
Installed heater and drain pump Ran test cycle OP Test Ok
We serviced a
GE DISHWASHER
Model GSD3300K55BB
Near Cleveland, Ohio 44124
Corina H
Job Details:
08/26/2022
"CC that there is water in the tub and its not washing. Confirmed. Advanced the timer to a drain water drained. Advised the timer to a start started washing. Will need a timer. Customer does not want to repair ; ordrng 1 WD21X10476 (Timer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFT2776FEZ00
Near Eastlake, Ohio 44095
Dan
Job Details:
08/26/2022
"Customer complaint of ice build up under deli drawer, confirmed, found fresh food section evaporator drain tube clogged, found fresh food section evaporator drip tray cracked, unit needs new drip tray and drain cleared; ordrng 1 W11457241 (Drip tray), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model KSEG700EBS6
Near Cleveland, Ohio 44108
Joe O
Job Details:
08/26/2022
Installed panel. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Strongsville, Ohio 44136
Marie V
Job Details:
08/26/2022
Cc that the unit makes a noise from inside fresh food. Also had Video. Confirmed. Ran diag and tuned on damper. Confirmed noise with cust. Ordering damper motor. ; ordrng 1 WPW10479155 (Damper)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF750SAYB1
Near Broadview Heights, Ohio 44147
David R
Job Details:
08/26/2022
"Cc unit not washing. 4-3, 6-6, 3-4, 8-1 error codes. Pump motor not running. Getting 120 from control. Will need wash motor assembly and sensor. Customer paid SVC only. Do not order parts.; ordrng 1 WPW10482502 (Pump motor) and 1 WPW10705575 (Sensor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Parma Heights, Ohio 44130
Angel
Job Details:
08/26/2022
Cc that unit will not work. Ran unit and it started to fill and drain but will not wash unit starts flashing an F7E2 wash pump failure looked underneath since unit is new to check connections but they were good also checked on control and everything looked good as well ohmed out pins to wash pump and it was good but does not run ordering control and pump assembly. Office to reschedule parts out of stock.; ordrng 1 W11460946 (Pump assembly) and 1 W11462461 (Main Control)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHT2126PB1
Near Euclid, Ohio 44119
Jason N
Job Details:
08/26/2022
Installed ice maker and inlet valve. Ran manual ice maker cycle. Ice maker indexed and filled mold with water. Adjusted water fill for more water into mold. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Cleveland, Ohio 44102
Gabriel P
Job Details:
08/26/2022
Found freezer evaporator not defrosting steam ice from evaporator cover to get to wires to make sure is not a loose connection and it was correct issue and steam opt test ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHC2331PFAA
Near Solon, Ohio 44139
Joe O
Job Details:
08/26/2022
Installed control. Found ui unresponsive. Unit is running and cooling. Advised to allow 24 hours for temps to adjust. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW4950HW3
Near Mentor, Ohio 44060
Dan
Job Details:
08/26/2022
"Customer complaint that unit is shaking, ran diagnostics found f0e5(off balance) error code, unit is level, ran high speed spin cycle, amount of shaking is normal, unit is operating as designed , advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent"
