We serviced a
WFG515S0EW1 WHIRLPOOL
Model RANGE
Near Brook Park, OH 44142
Chad P.
Job Details: 08/10/2017
Found rivots that hold panel to mounting brackets are not removable. Needs brackets and rivots also. ; ordrng 2 W10462911 (brkt-mntg)s and 2 WP3196814 (RIVOT)s,
We serviced a
GDT680SSH7SS GE
Model DISHWASHER
Near Parma, OH 44129
Chad P.
Job Details: 08/10/2017
Found nonwater being sent to upper sprayer. Diverter is stuck in lower sprayer position. Needs diverter replaced. ; ordrng 1 WD18X21678 (DIVERTER),
We serviced a
MDB8949SBB3 MAYTAG
Model DISHWASHER
Near South Euclid, OH 44121
Dan H
Job Details: 08/10/2017
Installed new user interface, op test good ; Job Cmpltd
We serviced a
GU2275XTVY0 WHIRLPOOL
Model DISHWASHER
Near Chagrin Falls, OH 44022
Corina B
Job Details: 08/10/2017
CC that the unit is flashing lights. Found the normal and china lights flash. Unplugged unit for 5 min. Still flashing. Will need a new UI. Called GS for the part, Gave cust est to repair. Does not wat to repair
We serviced a
PFSS6PKXASS GE
Model REFRIGERATOR
Near Chester Township, OH 44026
Corina B
Job Details: 08/10/2017
CC that the i/m is making smaller ice cubes and there is frost around the fz door. Found a saddle valve installed. Advised cust to replace the saddle valve with an inline valve. Im is making an clicking sound when cycling. Will need a new im and a water valve. Called GS to order parts.; ordrng 1 WR30X10097 (icemaker) and 1 WR57X10082 (water value.), schdld next appmnt for 8/17 THU
We serviced a
KAWE577BWH1 WHIRLPOOL
Model WASHER
Near South Russell, OH 44022
Corina B
Job Details: 08/10/2017
Came to replace the parts listed and cust stated when they did a load of laundry water and oil came out from under the unit. Found oil on the gearcase. Will need a new gearcase. Called BB to order part. ; ordrng 1 3360629 (gear case), schdld next appmnt for 8/17 THU
We serviced a
WFG320M0BB0 WHIRLPOOL
Model RANGE
Near Lorain, OH 44052
Chris H.
Job Details: 08/10/2017
Door shipped was damaged and adhesive was already coming off, pics in sd, spoke with gs ordering part ; ordrng 1 WPW10535776 (glass-door), schdld next appmnt for 8/17 THU
We serviced a
AGR6303MFS0 AMANA
Model RANGE
Near Lorain, OH 44052
Chris H.
Job Details: 08/10/2017
Customer complaint that unit is not heating correctly and they have some questions about how to use the units timer, started unit on bake at 350 placed cookie sheet on middle rack, temps need adjusted, calibrated unit +10 degrees, aswered customers concerns, op test good, pop in sd; Job Cmpltd
We serviced a
PTB1953GRW MAYTAG
Model REFRIGERATOR
Near Cleveland, OH 44104
Dan H
Job Details: 08/10/2017
Recovered refrigerant, installed compressor , evaporator,and filter drier, brought system into a 28" vacuum, watched 15 minutes, no change on gauges, recharged unit with 3.5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; Job Cmpltd
We serviced a
WHIRLPOOL WALL OVEN
Model RBD305PVB02
Near Streetsboro, OH 44241
Robert A.
Job Details: 08/10/2017
Found no display, keys beep when pressed, fuse good, clock recievinh power, needs clock; ordrng 1 WPW10438750 (CLOCK279.17), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Cllctd $559.73 CC Ref # 796528566, schdld next appmnt for 8/17 THU ! [**], s
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2089HTB3
Near Bay Village, OH 44140
Brian B
Job Details: 08/10/2017
Found display dead. When any pad is pressed all leds light up but no cooling functions are turned on. Checked vol on pins 1-3 on display, 14vdc.. will need new display board. Problem occurred after an electrical storm with lightning strike. Will also replace main power board. Cust would also like to replace membrane touch pad, but part is NLA.. advised calling whirl for that. Office to order parts. Cust oaid dep.; ordrng 1 WPW10317076 (CONTROL BOARD 22579) and 1 WPW10319823 (CNTRL- ELEC 14156), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 8/17 THU !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM03
Near Aurora, OH 44202
Robert A.
Job Details: 08/10/2017
Removed bin, tested selenoid, good, reinstalled bin, tested disp, good, op test ok; Job Cmpltd,
We serviced a
MAYTAG DISHWASHER
Model MDB8959SBB0
Near Bay Village, OH 44140
Brian B
Job Details: 08/10/2017
, Replaced panel. Ran test cycle. Optest ok.; Job Cmpltd,
We serviced a
GE MICRO OVEN
Model PVM9005SJ1SS
Near Bainbridge Township, OH 44023
Robert A.
Job Details: 08/10/2017
Complaint, exhaust fan turned on by itself, plugged in unit, tested fan, good, needs t stats; ordrng 1 WB27X11212 (T STAT) and 1 WB27X11213 (T STAT), schdld next appmnt for 8/17 THU ! [**],
We serviced a
665.13222N411 KENMORE
Model DISHWASHER
Near Cleveland, OH 44119
Dan H
Job Details: 08/10/2017
Customer complaint that unit is not draining, confirmed, found piece of broken glass lodged in drain pump, removed, unit drained, op test good
We serviced a
WHIRLPOOL DISHWASHER
Model KUDC03IVWH4
Near Shaker Heights, OH 44120
Robert A.
Job Details: 08/10/2017
Complaint, not cleaning dishes, top spray arm hanging down, corrected, sump clear, ran unit, water temp 105, need to run hot water in sink before starting unit, ran diagnostic cycle, op test ok; Job Cmpltd, saved
We serviced a
DFE29JGDABB GE
Model REFRIGERATOR
Near Perry, OH 44081
Corina B
Job Details: 08/10/2017
Replaced the water valve. Optest ng. Checked the water line going into the unit, 120v removed water line water coming in from house, had water Will need a new water valve. Called GS to order oart. ; ordrng 1 WR55X11128 (valve water iso asm), schdld next appmnt for 8/17 THU
We serviced a
MBF2258XEB5 MAYTAG
Model REFRIGERATOR
Near Painesville Township, OH 44077
Jessica Shreve
Job Details: 08/10/2017
CC that the unit is not cool in the ff. Fz 6 ff 68. Removed the evap cover, frosted over. Ran diag thermistor are good. Bimetal, good, heater, good. Will need anew main control. Used main control from t/s. Brought core back for return. Optest ok.; used 1 WPW10503278 (MUST RETURN**CORE*CTRL BOARD) from stock, Job Cmpltd
We serviced a
WDF550SAAW MAYTAG
Model DISHWASHER
Near Cleveland, OH 44104
Chris H.
Job Details: 08/10/2017
Customer complaint that units buttons are not responding, reset power connection, buttons are now responding, unit is operating as designed ; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWBM01
Near Bay Village, OH 44140
Brian B
Job Details: 08/10/2017
Replaced freezer door. Used one tube of sealant from t/s to seal liner. Optest ok.; used 1 W10841140 ADHESIVE (SEALANT) from stock, Job Cmpltd,
We serviced a
MEDX6STBW0 MAYTAG
Model DRYER
Near Wickliffe, OH 44092
Dan H
Job Details: 08/10/2017
Customer complaint of squealing noise, started normal dry cycle, o unusual noises heard, rollers, idler pulley, and felt slides are all in good condition, unit is operating as designed ; Job Cmpltd
We serviced a
KBFS20EVMS8 KITCHENAID
Model REFRIGERATOR
Near Willoughby, OH 44094
Jessica Shreve
Job Details: 08/10/2017
Customer complaint that fresh food section door gasket is torn, confirmed, unit needs new fresh food section door gasket, installed new door gasket from truck stock surplus, op test good ; used 1 W10571956 (SEAL) from stock, Job Cmpltd
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Mentor, OH 44060
Dan H
Job Details: 08/10/2017
Installed new gearcase, op test good ; Job Cmpltd
We serviced a
GHWN5250D0WS GE
Model WASHER
Near Painesville, OH 44077
Corina B
Job Details: 08/10/2017
Replaced the motor and shaft. Ran a normal load and a rinse and spin. When spin only the agitor spins. Will need a new control and lid lock. Called BB to order parts.; ordrng 1 WH12X10334 (lid switch asm) and 1 WH12X10613 (board asm mounted), schdld next appmnt for 8/16 WED
We serviced a
CVE4370B WHIRLPOOL
Model COOK TOP
Near Kirtland, OH 44094
Corina B
Job Details: 08/10/2017
CC that the indictor lights and the fan does not come on. The light box is get 110v and the fan switch is broken. Will need a new light assy box and the fan switch are discontinued. ; Job Cmpltd
We serviced a
RF378PXGQ1 WHIRLPOOL
Model RANGE
Near South Euclid, OH 44121
Corina B
Job Details: 08/10/2017
CC that the oven would not unlock after a clean cycle. Door is locked. Removed the back panel checked the switches to the door lock when lock is open, its open closed, less then 1 ohm. Will need a new motor. Called GS to order part please ship part to cust new address in sticky notes. ; ordrng 1 WPW10107830 (latch-door), schdld next appmnt for 8/14 MON
We serviced a
MMV1174FZ0 MAYTAG
Model MICROWAVE
Near Cleveland, OH 44139
Chris H.
Job Details: 08/10/2017
New door is dented, reordering door; ordrng 1 W11037847 (DOOR SS), schdld next appmnt for 8/16 WED
We serviced a
WRS325FDAM04 WHIRLPOOL
Model REFRIGERATOR
Near Oakwood Village, OH 44146
Chris H.
Job Details: 08/10/2017
Customer complaint that units frz door is not sealing correctly, confirmed upper door sticks out about a quarter inch, needs hinge and cam, spoke with gs ordering parts ; ordrng 1 W10846219 (CAM) and 1 W11164088 (HINGE GREY), schdld next appmnt for 8/16 WED
We serviced a
WTW4800XQ2 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44109
Chris H.
Job Details: 08/10/2017
Customer complaint that unit filled up then wouldnt do anything, diagnostic shows basket speed sensor fault, cleared code, service cycle was unsuccessful, checked all wiring connections on unit per service pointer, unit has a weak capacitor,spoke with gs ordering part ; ordrng 1 W10804665 (capacitor), schdld next appmnt for 8/17 THU
We serviced a
WED9290FW0 WHIRLPOOL
Model DRYER
Near Cleveland, OH 44113
Chris H.
Job Details: 08/10/2017
Part has not arrived, rs customer; schdld next appmnt for 8/16 WED
We serviced a
WTW5000DW0 WHIRLPOOL
Model WASHER
Near Shaker Heights, OH 44122
Dan H
Job Details: 08/10/2017
Customer complaint that unitstopped mid cycle and lid lock light started flashing, ran diagnostics found f7e1(basket speed fault )error code, found basket binding up, nothing stuck under basket, gearcase spins freely, found motor locking up, unit needs new motor; ordrng 1 WPW10006487 (MOTOR), schdld next appmnt for 8/16 WED
We serviced a
MHW5100DW0 MAYTAG
Model WASHER
Near Willoughby, OH 44094
Dan H
Job Details: 08/10/2017
Customer complaint of error code, ran diagnostics found f8e1(no water detected entering unit or water level sensor trip not detected), found water supply turned off, turned on water supply, ran service test cycle, unit completed cycle, op test good, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent, also noticed customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd
We serviced a
ET22DMXTW00 WHIRLPOOL
Model REFRIGERATOR
Near WARRENSVL HTS, OH 44122
Dan H
Job Details: 08/10/2017
Customer complaint that unit is not cooling and fresh food section door will not close, fresh food section temperature at 52 degrees, freezer section temperature at 15 degrees, freezer is jam packed with food(see pic), evaporator fan is running, condenser fan and compressor are running, good frost pattern on evaporator, found condenser clogged with dust/dirt, found produce drawers not mounted properly preventing door from closing, corrected drawers, cleaned condenser, advised customer to remove tpsome food in freezer section and monitor; Job Cmpltd
We serviced a
MVWC400XW3 MAYTAG
Model WASHER
Near South Euclid, OH 44118
Dan H
Job Details: 08/10/2017
Customer complaint that unit does not advance to wash cycle, ran diagnostics found f2e1(stuck key), f8e1( long/no fill), and f7e1(basket speed fault) error codes, ran manual test cycle for heavy agitate, motor capacitor exploded, talked with gs and eb, unit needs new control board, motor, and capacitor, customer does not want repair
We serviced a
MVWC360AW0 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44106
Dan H
Job Details: 08/10/2017
Customer complaint that unit is not starting or advancing through cycles, ran diagnostics found f8e1(long/no fill), f7e5(shifter fault), and f7e1(basket speed fault) error codes, ran manual test cycle on heavy agitate and high speed spin, unit agitates, unit spins, unit passed tachometer test, started normal wash cycle, unit filled and advanced to wash cycle, unit is not agitating, found actuator not shifting from spin to agitate, unit needs new actuator, installed new actuator, op test good, no labor charge per office; used 1 W10006355 ([Alt for WPW100063) from stock, Job Cmpltd
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBMS01
Near Shaker Heights, OH 44120
Robert A.
Job Details: 08/10/2017
Frz9, ff48, ff evap frozen, ran diagnostics, ff evap thermistor open, needs thermistor and ice cleared, cleared ice, replaced thermostor, op test ok; used 1 W10902214 (THERMISTOR44.49) from stock, , Job Cmpltd,
We serviced a
MVWC565FW0 MAYTAG
Model WASHER
Near Cleveland, OH 44109
Chad P.
Job Details: 08/10/2017
Installed pump. Op test ok. ; Job Cmpltd
We serviced a
MFI2569YEM0 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44113
Chad P.
Job Details: 08/10/2017
Found duck bill failed. Installed drain tube kit and cleared line and ice. Op test ok.
We serviced a
AGG222VDW0 AMANA
Model RANGE
Near Geneva-on-the-Lake, OH 44041
Jeff M
Job Details: 08/10/2017
I found the regulator shut off in the off position. Turn the shut off into the on position unit tested good;
We serviced a
MDB7749AWB1 MAYTAG
Model DISHWASHER
Near Geneva, OH 44041
Jeff M
Job Details: 08/10/2017
I called Whirlpool Techline got a passcode unit needs a new ui; ordrng 1 W10811148 (UI)
We serviced a
WDF110PABW4 WHIRLPOOL
Model DISHWASHER
Near Chesterland, OH 44026
Chad P.
Job Details: 08/10/2017
Removed glass from pump. Ran unit 2x. Op test ok.
We serviced a
WRX735SDBM04 WHIRLPOOL
Model REFRIGERATOR
Near Geneva Township, OH 44041
Jeff M
Job Details: 08/10/2017
I found the fridge at a 30 inch vacuum there is no Freon inside the system I called Greg and explain to him what I found I added 4.5 oz of freon unit op tested good. I recommended for Griffiths to leave the machine plugged in for 24 hours for the unit to reach operating temperatures before resale; Job Cmpltd,
We serviced a
JENN-AIR BEVERAGE CENTER
Model JUB24FRERS
Near Cleveland, OH 44113
Brian B
Job Details: 08/10/2017
Door that was sent is damaged. Sent pics. Removed stainless wrap from original door and bent edge in ( edge was not bent all the way at factory). Door now closing properly and outer wrap is now straight. Customer will dispose of damaged door.. optest ok.; Job Cmpltd, saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBBR206ESS00
Near Shaker Heights, OH 44122
Robert A.
Job Details: 08/10/2017
Ff 38, frz 2, frz evap frosting over, ran diagnostics, put into forced defrost, no power from cb to heater, needs c/b; ordrng 1 WPW10739408 (CONGROL), schdld next appmnt for 8/22 TUE !,
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW0
Near Chesterland, OH 44026
Robert A.
Job Details: 08/10/2017
Ran diagnostics, no codes, ran recal cycle, , ng, found splutch not fully engaging, replaced tested again, good, ran drain and spin, good, op test ok; used 1 W10721967 (PULLEY) from stock, Job Cmpltd,
We serviced a
ADB1400AGS0 AMANA
Model DISHWASHER
Near Parma, OH 44134
Chad P.
Job Details: 08/09/2017
Found door seal compressed. Corrected and ran normal wash. Op test ok. ; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Cleveland, OH 44135
Brian B
Job Details: 08/09/2017
Replaced gearcase and cam. Ran calibration and auto test. Found motor bearings also have failed. Probably due to water spray into motor. Tech could not hear before because gearcase was bad. Will need new motor. Office to order, will r/s cust; ordrng 1 WPW10006487 (MOTOR), schdld next appmnt for 8/16 WED !
Near Parma, OH 44130
Chad P.
Job Details: 08/09/2017
WRF560SEYM05 WHIRLPOOL REFRIGERATORFound supply line has a pine hole leak. Advised on replacing the supply line. Unit is working. Op test ok. ; Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model MHW3505FW0
Near Brimfield Township, OH 44240
Robert A.
Job Details: 08/09/2017
Ran diagnostics, long drain, suds, Cleared pump, ng needs pump; ordrng 1 WPW10605427 (PUMP), schdld next appmnt for 8/16 WED !,
We serviced a
WHIRLPOOL WASHER
Model WTW4815EW0
Near Streetsboro, OH 44241
Robert A.
Job Details: 08/09/2017
Installed gearcase, ran recal cycle, op test ok; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB880BW0
Near Auburn Township, OH 44023
Robert A.
Job Details: 08/09/2017
Installed tub ring, ran diagnostic cycle, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd,
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2089WEM11
Near Auburn Township, OH 44023
Robert A.
Job Details: 08/09/2017
, Found no ice build up in unit, cycled i/m, water dripping from i/m, needs replaced, replaced, cycled, no leak, op test ok; used 1 W10884390 (ICE MAKER ASSY82.39) from stock, Cllctd $307.80 Check # 2780, Job Cmpltd,
We serviced a
MVWB765FW0 WHIRLPOOL
Model WASHER
Near Willoughby, OH 44094
Jeff M
Job Details: 08/09/2017
I found the rotor melted to the overflow plastic pan the washer was sitting on. Rotor is fine. I raise the washer as high as it would go to clear the water pan unit test good; Job Cmpltd
We serviced a
KUDE70FZSS5 KITCHENAID
Model DISHWASHER
Near Middleburg Heights, OH 44130
Chad P.
Job Details: 08/09/2017
No water in unit at this time. Ran normal wash and canceled cycle. Unit drained. No debris is sump. Ran normal wash again and canceled. Unit fully drained. Unable to duplicate. Op test ok.
We serviced a
AGR6303MFW0 AMANA
Model RANGE
Near North Ridgeville, OH 44035
Paul H.
Job Details: 08/09/2017
Replaced spark module, getting power to broil valve but it is not actuating, need valve assembly; ordrng 1 WPW10602001 (valve-gas)
We serviced a
MHW3505FW0 MAYTAG
Model WASHER
Near Elyria, OH 44035
Paul H.
Job Details: 08/09/2017
Not powering up, power is good at source, needs a control board; ordrng 1 W10920567 (CNTRL-ELEC)
We serviced a
MHW5100DW0 MAYTAG
Model WASHER
Near Willoughby, OH 44094
Jeff M
Job Details: 08/09/2017
The unit was making a sound. It was coming form the stator in the rear. I took the rear cover off the unit and found the rotor and stator was loose. Also one wire was damaged i fixed the wire and tighten the parts. Unit op tested good ; Job Cmpltd
We serviced a
J2B900BEF1BB GE
Model RANGE
Near Mentor, OH 44060
Jeff M
Job Details: 08/09/2017
Customer is having an issue with the light blowing. So i unplugged the unit I pulled the metal tab inside the light socket out to make a better connection with the light bulb unit tested good; Job Cmpltd,
We serviced a
WTW5600SQ0 WHIRLPOOL
Model WASHER
Near Mentor, OH 44060
Jeff M
Job Details: 08/09/2017
I was unable to duplicate the leak in unit tested good;
We serviced a
KDFE204EWH3 KITCHENAID
Model DISHWASHER
Near Berea, OH 44017
Chad P.
Job Details: 08/09/2017
Found load noise coming from wash motor. No debris found. Needs sump assy replaced. ; ordrng 1 WPW10605058 (SUMP ASSY),
We serviced a
KMHS120EWH3 MICROWAVE
Model KITCHENAID
Near Berea, OH 44017
Chad P.
Job Details: 08/09/2017
Found interlocks failing. Replaced interlocks. Op test ok. ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd,
We serviced a
AFI2539ERM00 AMANA
Model REFRIGERATOR
Near Euclid, OH 44123
Corina B
Job Details: 08/09/2017
CC that the i/m is not making ice. FF 42 fz 6.8 im 32 ran diag test 25, filled with water ran test 36, fan turned on. Called t/l Chris file # 7719769926. Ran test 37 for the thermistor, passed. Need to replace the gaskets around the i/m. Called BB to order part.; ordrng 1 WP67006341 (gasket), schdld next appmnt for 8/16 WED
We serviced a
WFC310S0ES1 WHIRLPOOL
Model RANGE
Near Cleveland Heights, OH 44112
Corina B
Job Details: 08/09/2017
Replaced the left panel. Preheated oven to 350 Optest ok. ; Job Cmpltd
We serviced a
LSQ9659LW1 WHIRLPOOL
Model WASHER
Near WARRENSVL HTS, OH 44128
Chris H.
Job Details: 08/09/2017
Customer complaint that unit is not spinning, found motor coupler broken, qouted customer, replaced coupler, unit is now spinning, leveled unit, op test good; used 1 285753A (COUPLING) Job Cmpltd
We serviced a
KRFF707ESS01 KITCHENAID
Model REFRIGERATOR
Near Strongsville, OH 44149
Chad P.
Job Details: 08/09/2017
Defrosted evap and installed thermistor harness assy. Op test ok. ; Job Cmpltd
We serviced a
ABB2524DEW WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44108
Dan H
Job Details: 08/09/2017
Customer complaint that unit is not cooling, fresh food section temperature at 63 degrees, freezer section temperature at 32 degrees, unit ste to warmest settings on control, adjust control to recommended setting, customer said unit was only plugged in an hour ago, evaporator fan is running, good frost pattern on evaporator, compressor and condenser fan are running, compressor amp draw at 1amp, advised customer to monitor and call back if problem continues and to leave unit running for at least 24 hours before service; Job Cmpltd
We serviced a
DU915PWPS0 WHIRLPOOL
Model DISHWASHER
Near Avon Lake, OH 44012
Paul H.
Job Details: 08/09/2017
RH track was off, corrected, tested by pulling in and out a few times, op test ok,
We serviced a
WEG745H0FS0 WHIRLPOOL
Model RANGE
Near Cleveland, OH 44108
Dan H
Job Details: 08/09/2017
Installed new dsi board, op test good ; Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model WTW7000DW1
Near Cleveland, OH 44135
Brian B
Job Details: 08/09/2017
CC that machine gets to final rinse and then starts adding more time and more water until it is full to top. Ran diag f0E5, off balance and F7E8, motor over temp.cleared codes. Checked lower components, check ok.. Ran calibration. Ran rinse and spin with clothes. Appears to be working properly now. If problem returns, office to pre id rotor and stator as this problem has been seen before.; Job Cmpltd,
We serviced a
KDTM704ESS1 KITCHENAID
Model DISHWASHER
Near Avon, OH 44011
Paul H.
Job Details: 08/09/2017
Ran diagnostic cycle, heater is functioning fine, discussed unloading routine and rinse aid importance, op test ok.; Job Cmpltd
We serviced a
KFIS25XVMS2 KITCHENAID
Model REFRIGERATOR
Near Westlake, OH 44145
Paul H.
Job Details: 08/09/2017
Unit is not cooling, display is not on, ice door cycling repeatedly, needs HV board; ordrng 1 WPW10310240
We serviced a
WRT311FZDW00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44126
Paul H.
Job Details: 08/09/2017
Cc door not shutting on its own, adjusted level which corrected issue, toe panel is falling off, clips are warped, ordering toe panel; ordrng 1 W10839426 (grille),
We serviced a
KODE500ESS02 KITCHENAID
Model WALL OVEN
Near Shaker Heights, OH 44122
Chris H.
Job Details: 08/09/2017
Both peices of glass received are incorrect, ordering correct front glass panel; ordrng 1 W10771242 (glass-door SS), schdld next appmnt for 8/16 WED
We serviced a
WMH31017FS0 WHIRLPOOL
Model MICRO-OVEN
Near Cleveland, OH 44126
Paul H.
Job Details: 08/09/2017
CC of steam rolling out when she opens door, unable to reproduce issue today, checked air flow, good, op test ok.; Job Cmpltd
We serviced a
TGS326RD0 WHIRLPOOL
Model RANGE
Near Cleveland Heights, OH 44121
Dan H
Job Details: 08/09/2017
Only recieved one screw, needed two, right front screw broke off in burner base also, unit needs 3 screws and burner base; ordrng 3 WP3368921 (SCREW)s and 1 WP8273700 (BURNER BASE), schdld next appmnt for 8/16 WED
We serviced a
WRF560SEYW05 WHIRLPOOL
Model REFRIGERATOR
Near Chardon, OH 44024
Jeff M
Job Details: 08/09/2017
Found the drain frozen the rubber grommet for the drain tube is plugged they cleaned the grommet unit tested good; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Fairview Park, OH 44126
Brian B
Job Details: 08/09/2017
Picked up unused parts for return to vendor.; Job Cmpltd,
We serviced a
KITCHENAID MICRO/OVENCOMBO
Model KEMS379BBL01
Near Solon, OH 44139
Robert A.
Job Details: 08/09/2017
Installed panel and transformer, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model LEQ8611LW1
Near Warrensville Heights, OH 44128
Robert A.
Job Details: 08/09/2017
Recieved belt switch, replaced door switch, op test ok; used 1 WP3406107 (SWITCH) from stock, Job Cmpltd, saved tckt [SdLink
We serviced a
KFIS29BBBL00 WHIRLPOOL
Model REFRIGERATOR
Near Euclid, OH 44132
Corina B
Job Details: 08/09/2017
Replaced the fan and thermistor in the ff. Used the fan and thermistor off of the ff evap. Optest ok.; Job Cmpltd
We serviced a
JFC2089HTB JENN-AIR
Model REFRIGERATOR
Near Cleveland, OH 44124
Dan H
Job Details: 08/09/2017
Customer complaint that unit is leaking from dispenser, water filter was changed on 7/20/17, found water leak at saddle valve donnection to house plumbing, advised customer that this will cause dispenser to drip and she should replace saddle valve with ball valve; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model JFC2089HPY
Near Rocky River, OH 44116
Brian B
Job Details: 08/09/2017
Replaced freezer gasket. Used steamer to form. Optest ok.; Job Cmpltd,
We serviced a
WRF767SDEM01 WHIRLPOOL
Model REFRIGERATOR
Near Grafton, OH 44044
Paul H.
Job Details: 08/09/2017
Replaced mullion and pivot, tested by opening and closing door a few times, op test ok.; Job Cmpltd,
We serviced a
DCXR463GA2WW GE
Model DRYER
Near Madison, OH 44057
Jeff M
Job Details: 08/09/2017
I found a screw loose that holds the rear main bearing in place I tighten the screw unit test good; Job Cmpltd
We serviced a
PTB2454GRQ WHIRLPOOL
Model REFRIGERATOR
Near Seven Hills, OH 44131
Chad P.
Job Details: 08/09/2017
Found starter failed. Replaced starter. Comp came on and continued to run. Advised to allow 24 hrs for normal cooling to resume. Found ff door seal cracking. Needs door seal replaced. ; ordrng 1 WP61004010 (SEAL)
We serviced a
WEG515S0FS0 whirlpool
Model range
Near Oakwood Village, OH 44146
Chad P.
Job Details: 08/09/2017
Removed cover from storage drawer that was hitting ignitor wire. Ran bake 2x. Unit lit first spark. Op test ok. ; Job Cmpltd
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Lakewood, OH 44107
Brian B
Job Details: 08/09/2017
Panel not responding.. 120v to control. 14v dc on UI connector. Will need new UI panel. Office to order part.; ordrng 1 W10815487 (PANEL-CNTRL), schdld next appmnt for 8/16 WED !,
We serviced a
FRIGIDAIRE RANGE
Model PLES389ECH
Near Russell Center, OH 44072
Robert A.
Job Details: 08/09/2017
Found bake element open, but recieving 220vac, needs element Cust to let us know; ordrng 1 318254906 (BAKE ELEMENT123.41), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, job compltd
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW0
Near Chesterland, OH 44026
Robert A.
Job Details: 08/09/2017
Installed hub and gearcase, ran recal cycle, op test ok; Job Cmpltd,
We serviced a
WFW9200SQA12 WHIRLPOOL
Model WASHER
Near Geneva, OH 44041
Jeff M
Job Details: 08/09/2017
Bearings are failing. It's took a picture of the damage. Needs the front rear and inside drum estimate only customer will buy a new one.
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Walton Hills, OH 44146
Chris H.
Job Details: 08/09/2017
Customer complaint that unit is leaking water, looked over unit, can see evidence of a water leak at cold water valve on unit, underneath unit all hoses are tigh no traces of leak, lowes cannot provide appliance cart as they cannot locate it lol, unit operates as designed ; Job Cmpltd
We serviced a
PLHS267ZDB2 FRIGIDAIRE
Model REFRIGERATOR
Near Chardon, OH 44024
Chris H.
Job Details: 08/09/2017
Customer complaint that units icemaker is not working and that the unit is leaking from frz onto floor, evap drain tube is clogged with debris and ice build up, found icemaker shutoff, started icemaker it cycled and filled as it should customer belives im has problem during harvest, qouted customer for evap drain tube, customer to monitor im. steamed out drain tube, customer to monitor production of ice, op test good; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM10
Near MIDDLEBRG HTS, OH 44130
Brian B
Job Details: 08/09/2017
Found user interface dim and no cooling functions are on. UI was in showroom mode. Placed into normal operating mode. Comp and fans started running. Display still very dim and some segments not lighting. Will need new UI. Office to order and give est. labor would be $92.00 if not under warr.; ordrng 1 W10865870 (USER INT), schdld next appmnt for 8/16 WED !,
We serviced a
ABB1924WEB2 AMANA
Model REFRIGERATOR
Near Mentor, OH 44060
Dan H
Job Details: 08/09/2017
Customer complaint of ice build up in freezer section, found ice buildup common with evaporator drain tube clog, unit has duck bill style drain tube, unit needs new ptrap style drain tube and ice cleared, cleared ice, installed new drain tube, op test good, part is covered per Special Project S38253; and 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDM3
Near Middleburg Heights, OH 44130
Brian B
Job Details: 08/08/2017
Panel not responding. Found burned connection in term box. Cut and stripped line cord and reconnected. Ran test cycle. Optest ok.; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model LSR8244DZ0
Near Westlake, OH 44145
Brian B
Job Details: 08/08/2017
Found worn ratchet dogs and brake sticking. Replaced ratchet dogs from t/s. Lubricated brake mechanism. Ran test cycle. Optest ok.; used 1 80040 (DOGS 433) from stock, Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KDTE254EBL2
Near Westlake, OH 44145
Brian B
Job Details: 08/08/2017
CC that machine leaked at left corner. Found gasket not pushed into channel all the way at upper left corner. Reinstalled gasket. Also, CC that machine did not complete cycle. Ran diag, 5-1 code, door not latched. Checked upper rack.. rack sliding properly without binding. Advised cust to make sure racks are pushed all the way in before closing door.; Job Cmpltd,
We serviced a
GE WASHER
Model GTWP2250D0WW
Near Lorain, OH 44053
Brian B
Job Details: 08/08/2017
Replaced control and button.. ran test cycle.. optest ok.; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2KHAXVQ01
Near Kent, OH 44240
Robert A.
Job Details: 08/08/2017
Found ice jam in chute, cleared, ice door sealing, disp ice, op test ok; , Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model WFW9640XW00
Near Aurora, OH 44202
Robert A.
Job Details: 08/08/2017
Checked over unit found small hole in bellow, replaced ran unit, op test ok; used 1 WP8182119 (BELLOW134.89) from stock, , Job Cmpltd,