Service History 664

We serviced a
KRFC704FPS00 Kitchenaid
Model Refrigerator
Near North Olmsted, OH 44070
Corey L.
Job Details: 04/25/2018
ustomer complaint unit is not cooling, confirmed both ff and frz sections are room temp, compressor not running, per service pointer W11033419B control is version 4.0.0 and needs to be 6.0.0 or higher, ice maker, Orion board, and water inlet valves all need updated, ordering updated components, also leveler is missing rubber padding; ordrng 1 W10846099 (leveler) and 1 W10908391 (icemaker) and 1 W10908836 (WATER VALVE) and 1 W10918848 (cntrl-elec ORION) and 1 W11169516 (CNTRL),
We serviced a
WRX735SDBM Whirlpool
Model Refrigerator
Near Shaker Heights, OH 44120
Brian M
Job Details: 04/25/2018
Cc that unit is not making iceFound unit rotating but not calling for water Ice maker needs replaced Used T/S w10882923Op test ok; used 1 W10882923 (ICE MAKER ASSY) from stock, Job Cmpltd
We serviced a
LSQ9645KQ1 Whirlpool
Model Washer
Near Shaker Heights, OH 44122
Corey L.
Job Details: 04/25/2018
Installed timer op test ok
We serviced a
WRF555SDFZ02 Whirlpool
Model Refrigerator
Near Warrensville Heights, OH 44122
Brian M
Job Details: 04/25/2018
Cc that unit is not making ice Could not duplicate ice was full of ice
We serviced a
WED9450WRO Whirlpool
Model Dryer
Near Solon, OH 44139
Brian M
Job Details: 04/25/2018
Installed Control board Op test ok ; Job Cmpltd,
We serviced a
WED8900BC0 Whirlpool
Model Dryer
Near Rocky River, OH 44116
Corey L.
Job Details: 04/25/2018
Customer complaint door not closing, found latch broken, swapped right latch for left latch, op test good; Job Cmpltd
We serviced a
JJW2830WP00 Jenn-Air
Model Wall Oven
Near Rocky River, OH 44116
Corey L.
Job Details: 04/25/2018
Installed new upper blower, started bake cycle on upper and lower ovens and heated to 350, op test good; Job Cmpltd
We serviced a
WFW92HEFC0 Whirlpool
Model Washer
Near Lakewood, OH 44107
Corey L.
Job Details: 04/25/2018
Started a drain and spin cycle, started quick wash, unit did not give error code, unit Is operating as designed, after further research I found that a gfi outlet can trip the control, new acu not needed, advised customer to contact an electrician ; Job Cmpltd
We serviced a
NED4655EW1 Amana
Model Dryer
Near Cleveland, OH 44128
Corina B
Job Details: 04/25/2018
CC that the unit is not heating. Checked the vent outside, good airflow. Checked the terminal block l1-n 120v l2-n 120v l1-l2 0 v. Checked the outlet l1-n 120v l2-n 0v l1-l2 0v. Called SM and he said the voltage is dropping somewhere. Will need an electrician. Optest ok.; Job Cmpltd
We serviced a
WTW8240YW0 Whirlpool
Model Washer
Near Garfield Heights, OH 44125
Corina B
Job Details: 04/25/2018
CC that there is a ticking sound and it overflows. Ran diag no codes. Checked the pressure hose, good. Started a normal load-and a quick wash, filled correctly. Checked in between the tub and basket, clear. Basket is centered. Tighten the screw to the rotor and stator. The ticking went away. Optest ok. ; Job Cmpltd
We serviced a
GI6SARXXF05 Whirlpool
Model Refrigerator
Near Garfield Heights, OH 44125
Corina B
Job Details: 04/25/2018
CC that the im is not making ice. Icemaker will not cycle, has 120v going to the unit. Will need a new im. Used im from t/s. Optest ok. ; used 1 W10882923 (ICE MAKER ASSY) from stock, Job Cmpltd
We serviced a
MAYTAG WASHER
Model MVWB725BW0
Near Streetsboro, OH 44241
Robert A.
Job Details: 04/25/2018
Ran diagnostic cycle, bleach and fab disp overfloweing, needs disps and valve; ordrng 1 W10853723 (VALVE) and 1 WPW10553370 (FAB DISP) and 1 WPW10554110 (BLEACH DISP), saved tckt [SdLink\307905a.png], saved tckt [SdLink\307905b.p
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53520CW5
Near Aurora, OH 44202
Robert A.
Job Details: 04/25/2018
Installed light bulb, tested an all settings, good, op test ok; Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MEDB835DW3
Near Aurora, OH 44202
Robert A.
Job Details: 04/25/2018
installed leveling feet, op test ok; Job Cmpltd,
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDH2
Near Chagrin Falls, OH 44022
Robert A.
Job Details: 04/25/2018
Ran unit, buzzing noise in wash motor, cleared sump, ran again, ng needs sump; ordrng 1 WPW10591570 (SUMP), schdld next appmnt for 4/27 FRI !
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDH2
Near Orange, OH 44022
Robert A.
Job Details: 04/25/2018
Found frz door not sealing, found left closer in wrong possition, corrected, door sealing, op test ok; Job Cmpltd,
We serviced a
MAYTAG DISHWASHER
Model MDB8959AWS5
Near Moreland Hills, OH 44022
Robert A.
Job Details: 04/25/2018
Installed spray arm mount, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
WTW4800XQ1 WHIRLPOOL
Model WASHER
Near Avon Lake, OH 44012
Brian B
Job Details: 04/25/2018
CC of no water. Started reg cycle. No water. Ran diag, no fill long fill code. Reset power. Ran calibration and auto test. Water now coming in. Ran reg cycle. All functions normal. May have been a glitch in computer
We serviced a
WRB329DMBB00 WHIRLPOOL
Model REFRIGERATOR
Near Fairview Park, OH 44126
Dan H
Job Details: 04/25/2018
Installed new door handle, op test good ; Job Cmpltd
We serviced a
MVWC415EW1 MAYTAG
Model WASHER
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 04/25/2018
Replaced control board and inlet valve. Tested ok. Found that actuator is not shifting out of spin. Office to order actuator. Did not have on truck stock.; ordrng 1 W10913953 (actuator)
We serviced a
MGDB835DW4 MAYTAG
Model DRYER
Near Strongsville, OH 44149
Chad P.
Job Details: 04/25/2018
Replaced intake. Ran timed dry. Temps and heat cycle check good. Op test ok. Advised on synthetic fabrics and using a lower heat to dry them. ; Job Cmpltd
We serviced a
M1BXXGMYW00 Maytag
Model Refrigerator
Near Euclid, OH 44117
Corey L.
Job Details: 04/25/2018
Customer complaint water dripping into fridge, found ice build up on freezer floor and evap tray, found drain tube clogged with dust, also found condenser had a solid dust wall preventing air flow, cleared dust, advised customer to vacuum every 6 months to a year customer has no pets, cleared drain tube debris, cleared ice from evap tray and frz floor; Job Cmpltd
We serviced a
MVWB700VQ0 Maytag
Model Washer
Near Pepper Pike, OH 44124
Corina B
Job Details: 04/25/2018
CC that f51 comes up and water is leaking. Ran diag f51 Motor RPS Failure, ran test 2. Checked the rps, out of range. Found the gearcase is leaking oil and water. Will need a new rps sensor and a gearcase. Cust does not want to repair.
We serviced a
WDTA50SAHZ0 Whirlpool
Model Dishwasher
Near Bainbridge Township, OH 44023
Brian M
Job Details: 04/25/2018
Installed ui op test ok ; Job Cmpltd
We serviced a
MEDC215EW1 MAYTAG
Model DRYER
Near Lorain, OH 44055
Brian B
Job Details: 04/25/2018
CC that machine is not heating. Checked outside vent and found cage over vent hood. Customer stated that it was clogged up and that he just cleaned it out. Advised customer that these cages are not a good idea because they get clogged up. Tested dryer, heat and airflow good. Op test ok. Customer has foil vent attached. Whirl recommends either rigid or semi rigid metal venting.; Job Cmpltd,
We serviced a
WRT311FZBM00 WHIRLPOOL
Model REFRIGERATOR
Near Brooklyn, OH 44144
Dan H
Job Details: 04/25/2018
Customer complaint of frost and ice build up in freezer section, found evaporator drain tube clogged, found fresh food section door hanging too low to seal against cabinet at top left, cleared evaporator drain tube, installed shimming washer and leveled unit, fresh food section door is sealing now, evaporator drain tube is clear, op test good ; used 1 487576 ([Alt for WP487576])
We serviced a
DU1015XTXS2 WHIRLPOOL
Model DISHWASHER
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 04/25/2018
Installed elec. control W10906414, tested dishwasher. Dishwasher is operating properly.; Job Cmpltd
We serviced a
KDFE304DBL0 KITCHENAID
Model DISHWASHER
Near Berea, OH 44017
Macaulay G.
Job Details: 04/25/2018
Installed elec. control w10866116. Tested dishwasher, ran through calibration cycle, dishwasher is operating properly.; Job Cmpltd,
We serviced a
KBFS25ETSS00 KITCHENAID
Model REFRIGERATOR
Near Strongsville, OH 44149
Chad P.
Job Details: 04/25/2018
Found high side line in drain pan rotted out and contaminated compressor. Needs line and compressor replaced. Cust will likely be replacing the unit
We serviced a
GFWS1700H1WW GE
Model Washer
Near Richmond Heights, OH 44143
Brian M
Job Details: 04/25/2018
Installed ui board Op test ok ; Job Cmpltd
We serviced a
WFE320M0ES0 Whirlpool
Model Range
Near Wickliffe, OH 44092
Corey L.
Job Details: 04/25/2018
Customer complaint of f3 error code, ran diagnostics and found f3 fault Oven sensor opened Oven sensor shortedBAKE/BROIL range over temperature, cleared fault, getting about 1100ohms at temp sensor, started bake cycle at 350, unit heated to 350 in 20 min, canceled cycle and started broil cycle at 525, only kept broil on less than 5 min and canceled cycle to have element close to the temp sensor heat up the sensor, left door open between, started normal bake at 400 degrees, unit displayed 390 right away and went to 400 in a few seconds, canceled cycle and left door open for five min, started back two surface burners and a bake cycle for 450, unit displayed 380 and gradually increased to 450, temped load at 450, unable to duplicate the problem, unit is operating as designed; Job Cmpltd
We serviced a
MEDC215EW1 Maytag
Model Dryer
Near Beachwood, OH 44122
Corina B
Job Details: 04/25/2018
CC that the unit is not heating. Checked the outside vent, very little air flow. customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube. Checked the terminal block, good. Found the thermal cutoff is open. Replaced the fuse from t/s. Advised cust to have the vent cleaned out. Recommend dryer vent wizard. Optest ok. ; used 1 279816 (CUTOFF)
We serviced a
MVWB835DW1 Maytag
Model Washer
Near Munson Township, OH 44024
Corina B
Job Details: 04/25/2018
Replaced the water valve. Optest ok. ; Job Cmpltd,
We serviced a
MVWC565FW0 MAYTAG
Model WASHER
Near Strongsville, OH 44149
Chad P.
Job Details: 04/25/2018
Found unit does nothing. Will not respond to diagnostics mode. Reset power to unit. Pump turns on for 1 sec then unit does nothing. Ran power from two different outlets. No change in operations. Power supply to unit checks good. Needs control replaced. ; ordrng 1 W11116594 (CONTROL)
We serviced a
GTW180SSJWW GE
Model WASHER
Near Amherst, OH 44001
Brian B
Job Details: 04/25/2018
CC of loud noise when running. Found machine sitting in pan on upper floor of house. The ribs in pan were pushing up on bottom of machine, causing drive pulley to hit bottom. Raised legs to give more clearance under machine. Ran large load with clothes. Pulley now has clearance. Optest ok. ; Job Cmpltd
We serviced a
MAYTAG OTR MICROWAVE
Model MMV4205FZ1
Near Brimfield Township, OH 44240
Robert A.
Job Details: 04/25/2018
Installed door, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM00
Near Kent, OH 44240
Robert A.
Job Details: 04/25/2018
Installed service kit, cleared frost, op test ok; Job Cmpltd,
We serviced a
PSI23NCPBCC GE
Model REFRIGERATOR
Near Chester Township, OH 44026
Dan H
Job Details: 04/25/2018
Customer complaint that unit is not cooling properly, fresh food section temperature at 46 degrees, freezer section temperature at 30 degrees, evaporator fan is running, condenser and compressor are running, no frost pattern on evaporator, tapped system, found at 40psi, compressor has seized, unit needs new compressor and filter drier, customer does not want repair
We serviced a
WRF535SWHZ00 WHIRLPOOL
Model REFRIGERATOR
Near Shaker Heights, OH 44122
Dan H
Job Details: 04/25/2018
Customer complaint of loud buzzing noise, activated all components in service mode, no unusual noises heard, unit is operating as designed, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line ; Job Cmpltd
We serviced a
KDTE334DSS0 KITCHENAID
Model DISHWASHER
Near Beachwood, OH 44122
Dan H
Job Details: 04/25/2018
Customer complaint that unit is not drying dishes, customer showed plastic bottles on upper rack that were not dry, explained that plastics will not dry in dishwasher, can smell and found melted plastic on heater from previous cycle, ran diagnostics no error codes found, unit completed test cycle, heater is working, advised customer to run hot water in sink before starting unit and on proper soap usage and to use rinse aid, unit is operating as designed ; Job Cmpltd,
We serviced a
WTW7500GC0 WHIRLPOOL
Model WASHER
Near Olmsted Township, OH 44138
Macaulay G.
Job Details: 04/25/2018
, Customer described noise as a mechanical noise in wash cycle that could be heard from upstairs. Put into diagnostics manual cycle and filled, then agitated. Could not get noise to duplicate. Put a small load of bath towels in and ran cycle but could not get noise to duplicate. Ran calibration and passed all tests. Advised to try using washer again and calling manufacturer if noise continues.; Job Cmpltd
We serviced a
NGD4500VQ0 Amana
Model Dryer
Near Saybrook Township, OH 44004
Brian M
Job Details: 04/25/2018
Cc that unit is not heating.Found unit making heat on certain settings. Needs timer replaced Customer does not want to repair.
We serviced a
MRT311FFFH00 MAYTAG
Model REFRIGERATOR
Near North Olmsted, OH 44070
Macaulay G.
Job Details: 04/25/2018
Adjusted level of unit. No noise. ; Job Cmpltd
We serviced a
WTW5000DW1 Whirlpool
Model Washer
Near Lakewood, OH 44107
Corey L.
Job Details: 04/25/2018
Customer complaint unit is leaking behind the unit and water would be in the basket, confirmed water leaking from warm water solenoid, replaced inlet valve with ts, unit is now leaking from supply hoses, unit needs new supply hoses; used 1 W11038711 (VALVE) from stock, Job Cmpltd
We serviced a
NTW4516FW2 AMANA
Model WASHER
Near North Ridgeville, OH 44035
Macaulay G.
Job Details: 04/25/2018
Replaced spin basket. Calibrated unit. Ran through automatic test cycle ok.; Job Cmpltd
We serviced a
LGR8620PG0 WHIRLPOOL
Model DRYER
Near Brecksville, OH 44141
Chad P.
Job Details: 04/25/2018
Installed parts listed. Started and stopped dryer several times. Op test ok. ; Job Cmpltd,
We serviced a
MVWX655DW1 Whirlpool
Model Washer
Near Lakewood, OH 44107
Corey L.
Job Details: 04/25/2018
Installed new control, calibrated the unit, found drain pump now humming, unit drain pump failed, unit needs new drain pump assembly; ordrng 1 W10876600 (drain pump 121.74),
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Rocky River, OH 44116
Brian B
Job Details: 04/25/2018
CC that machine was not responding, no lights and not starting. Reset power . Ran diag, fault code for hot and cold water reversed. Corrected hoses. Cleared code. Ran calibration and auto test and drain and spin. All functions now normal. Cord may have been loose in outlet. Advised customer. Optest ok.; Job Cmpltd
We serviced a
KUDS30IXSS1 KITCHENAID
Model DISHWASHER
Near Rocky River, OH 44116
Brian B
Job Details: 04/25/2018
CC that machine leaked from door. Removed front panel and ran diag test cycle. No leaks from door and float working properly. Could not duplicate leak issue.Some lights on panel do not turn off all the way, but all pads are working. Also, door cables and pulleys are squeaking but are not broken. Advised customer to monitor and call back if if problem returns. SC good for 30 days.; Job Cmpltd
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Kent, OH 44240
Robert A.
Job Details: 04/24/2018
, Found floor drain backing up causing wet floor; Job Cmpltd,
We serviced a
GU980SCGB2 Whirlpool
Model Dishwasher
Near Aurora, OH 44202
Brian M
Job Details: 04/24/2018
Cc that unit is staining the dishes and leaking Found tub seal dry rotted Needs tub seal replaced Wash pump is not running at fully Leaving soap all over dishes Also missing pieces upper spray head and middle spray armDry agent dispenser broken needs replaced ; ordrng 1 3379369 (wash assm w/slinger) and 1 675808 (manifold) and 1 W10428168 (pump&motor) and 1 WP3376846 (seal) and 1 WP3378134 (cap) and 1 WP8052028 (dispenser) and 1 WPW10509257 (gasket
We serviced a
MVWB835DW3 Maytag
Model Washer
Near Rocky River, OH 44116
Corey L.
Job Details: 04/24/2018
Customer complaint unit does not work, ran diagnostics no faults found, ran manual tests on all components, all components pass, unit is operating as designed ; Job Cmpltd
We serviced a
LSN1000LW2 Whirlpool
Model Washer
Near Cleveland, OH 44108
Corina B
Job Details: 04/24/2018
Replaced the timer. Started a regular/normal filled, agitates. Then went to a spin. Optest ok. ; Job Cmpltd
We serviced a
WTW7300DW0 Whirlpool
Model Washer
Near Cleveland Heights, OH 44118
Corina B
Job Details: 04/24/2018
CC that the unit will not spin. Ran diag no codes. Ran test 51 and 52. Started a normal load and a drain spin. Advised cust 6-8 bath towels equals a full load. Optest ok.
We serviced a
79070613210 KENMORE
Model RANGE
Near Avon Lake, OH 44012
Brian B
Job Details: 04/24/2018
CC that oven doesn’t come on. No voltage to Ignitor and valve. Checked voltage out of control to Ignitor. No voltage when set to bake. Will need new control. Will give est. customer does not want to repair
We serviced a
JGRP548WP01 Jenn-Air
Model Range
Near Brecksville, OH 44141
Brian M
Job Details: 04/24/2018
Installed glass and screws op test ok Looked at griddle again everything is working as normal ; Job Cmpltd
We serviced a
WRX735SDHZ00 Whirlpool
Model Refrigerator
Near Walton Hills, OH 44146
Corina B
Job Details: 04/24/2018
CC that there is a buzzing noise. Ran diag checked the fans, ice maker filled, open and closed damper, compressor is running. Could not hear to noise. Running as designed. Optest ok. ; Job Cmpltd
We serviced a
KDFE104DSS5 Kitchenaid
Model Dishwasher
Near Brecksville, OH 44141
Brian M
Job Details: 04/24/2018
Cc that unit leaks from corner Could not duplicate issue Found door not aligned Aligned door Found tear in door seal Needs door seal replaced ; ordrng 1 W10300924V (door seal),
We serviced a
KDFE104DBL5 Kitchenaid
Model Dishwasher
Near Broadview Heights, OH 44147
Brian M
Job Details: 04/24/2018
Installed control and sump assy op test ok ; Job Cmpltd,
We serviced a
WTW6700TW1 Whirlpool
Model Washer
Near North Royalton, OH 44133
Brian M
Job Details: 04/24/2018
Replaced top and stain dispenser op test ok ; Job Cmpltd,
We serviced a
MVWX655DW1 Maytag
Model Washer
Near Cleveland, OH 44135
Corey L.
Job Details: 04/24/2018
Customer complaint unit does nothing but hum now, unit was unplugged when tech arrived, plugged in unit, unit starting to hum, canceled cycle, ran diagnostics found f9e1 long drain, drain pump failed, replaced drain pump, op test good; used 1 W10876600 (PUMP-WATER)
We serviced a
GI6FARXXY07 Whirlpool
Model Refrigerator
Near Parma, OH 44129
Corey L.
Job Details: 04/24/2018
Customer complaint unit is leaking from freezer and water dispenses slowly, duck bill style drain tube was clogged, replaced with new style drain tube, cleared ice from the bottom of frz and at the drain pan under evap, water is dispensing slow, found bullet piercing valve in basement not fully opened, had customer open valve, water now dispensing normally; Job Cmpltd,
We serviced a
LFHT2131QF0 Frigidaire
Model Refrigerator
Near Parma, OH 44129
Corey L.
Job Details: 04/24/2018
Installed new evap fan, and cleared ice build up, op test good; Job Cmpltd
We serviced a
KBMS1454BSS0 Kitchenaid
Model Microwave
Near Solon, OH 44139
Corina B
Job Details: 04/24/2018
CC that the start does not work unless you hold the door in. Found holding the door in the unit turns on. Will need new switches. ordrng 1 423107570871 (spring) and 1 461967570351 (spring) and 1 461967750494 (support) and 2 W10211972 (switch)s and 1 W11214480 (ARM) and 1 WP8205683 (interlock) and 1 WPW10120235 (rod-rel) and 2 WPW10128850 (arm)s
We serviced a
WED4815EW1 Whirlpool
Model Dryer
Near Pepper Pike, OH 44124
Corina B
Job Details: 04/24/2018
Replaced the parts listed. customer has plastic style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube, Optest ok. ; Job Cmpltd
We serviced a
GI6SARXXF04 WHIRLPOOL
Model REFRIGERATOR
Near Pepper Pike, OH 44124
Dan H
Job Details: 04/24/2018
Customer complaint that unit is not cooling properly or making ice, fresh food section temperature at 48 degrees, freezer section temperature at 11 degrees, evaporator fan is running, compressor and condenser fan are running, good frost pattern on evaporator, cycled ice maker, ice maker did not cycle, ice maker is recieving 120vac, unit needs new control, and ice maker, customer does not want repair at this time
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Elyria, OH 44074
Macaulay G.
Job Details: 04/24/2018
Washer will not spin basket. Has error for open winding. Ran through motor tests. Has open winding. Office to order motor.; ordrng 1 WPW10006487 (motor-drve)
We serviced a
WRS571CIDW01 WHIRLPOOL
Model REFRIGERATOR
Near North Royalton, OH 44133
Chad P.
Job Details: 04/24/2018
Installed damper. Op test ok. ; Job Cmpltd
We serviced a
WFW72HEDW0 Whirlpool
Model Washer
Near Chardon, OH 44024
Corina B
Job Details: 04/24/2018
Replaced the parts listed. Brought core back for return. Ran a CO test and a normal cycle and a drain spin. Optest ok.
Near Mentor, OH 44060
Corina B
Job Details: 04/24/2018
KRFF507ESS01 Kitchenaid Refrigerator Replaced the parts. Optest ng. The lights are not coming on. Unplugged the unit and the connection to the control, still no lights. Will need the lights above the icemaker and control. ordrng 1 W10830288 (cntrl-elec) and 1 W10908166 (module)
We serviced a
WED5000DW2 WHIRLPOOL
Model DRYER
Near Rocky River, OH 44116
Brian B
Job Details: 04/24/2018
CC machine not heating. Checked voltage at term block. Do not have 240v between L1 and L2. Will need electrical to repair house electric. Dryer checks ok. ; Job Cmpltd
We serviced a
LSE7806ACE MAYTAG
Model STACKED WASHER/DRYER
Near Westlake, OH 44145
Brian B
Job Details: 04/24/2018
Found front drum seal sticking into drum. Removed front, used high temp adhesive to reinstall front seal. Found vent. Found vent clogged up and vinyl venting in basement. No airflow to outside of house. Advised customer that this is a serious fire hazard and must be replaced with metal venting. Ran dryer. Op test ok.; Job Cmpltd
We serviced a
KSCS25FTMS02 KITCHENAID
Model REFRIGERATOR
Near Solon, OH 44139
Dan H
Job Details: 04/24/2018
, Customer complaint of clicking sound, evaporator fan, condenser fan and compressor are all running, no unusual noises heard, heard compressor inverter board click and compressor stopped and started right back up, reset compressor connections and unplugged unit for a few minutes, never heard click again, unable to duplicate the problem, unit is operating as designed
We serviced a
PFE28RSHHSS GE
Model REFRIGERATOR
Near Amherst, OH 44001
Macaulay G.
Job Details: 04/24/2018
Replaced touch panel. Tested ok.; Job Cmpltd
We serviced a
WDT710PAYM5 WHIRLPOOL
Model DISHWASHER
Near Strongsville, OH 44136
Chad P.
Job Details: 04/24/2018
Found drain pump seized. Replaced pump and ran normal wash and drain. Op test ok. ; Job Cmpltd
We serviced a
MFC2062FEZ MAYTAG
Model REFRIGERATOR
Near Strongsville, OH 44136
Chad P.
Job Details: 04/24/2018
Unable to duplicate issue. Likely Low water pressure to unit. ; Job Cmpltd
We serviced a
MVWC425BW0 MAYTAG
Model WASHER
Near Lorain, OH 44053
Macaulay G.
Job Details: 04/24/2018
Replaced drive hub kit and gearcase. Ran calibration. All tested ok.; Job Cmpltd,
We serviced a
WTW8500DC4 WHIRLPOOL
Model WASHER
Near Strongsville, OH 44136
Chad P.
Job Details: 04/24/2018
Installed control and console. Op test ok. ; Job Cmpltd,
We serviced a
MBF1958FEZ01 MAYTAG
Model REFRIGERATOR
Near Middleburg Heights, OH 44130
Chad P.
Job Details: 04/24/2018
Found air damper knocking. Needs replaced. ; ordrng 1 WPW10594330 (DAMPER)
We serviced a
KDTE104ESS2 KITCHENAID
Model DISHWASHER
Near Cleveland Heights, OH 44118
Dan H
Job Details: 04/24/2018
Customer complaint that unit is not draining, confirmed, found a toothpick and a piece of glass in drain pump housing, removed,unit drained, op test good ; Job Cmpltd,
We serviced a
NED4655EW1 AMANA
Model DRYER
Near Cleveland Heights, OH 44118
Dan H
Job Details: 04/24/2018
Customer complaint unit is not starting, confirmed, motor just humming, blower wheel is clear, motor is recieving 120vac, unit needs new motor, installed new motor, op test good, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; used 1 279827 (MOTOR) from stock, Job Cmpltd
We serviced a
WRX735SDBM00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44110
Dan H
Job Details: 04/24/2018
Installed new fresh food section door gasket, op test good ; Job Cmpltd
We serviced a
MVWB835DW3 MAYTAG
Model WASHER
Near Lorain, OH 44053
Macaulay G.
Job Details: 04/24/2018
Code lf for slow fill. Water is not dispensing properly when valve turns on. Inlet valve is receiving 120 vac but not opening. Office to order inlet valve.; ordrng 1 W11165546 (INLET VALVE )
We serviced a
WRS321SDHB00 WHIRLPOOL
Model REFRIGERATOR
Near Elyria, OH 44035
Macaulay G.
Job Details: 04/24/2018
Office to order handle; ordrng 1 W11172792 (DOOR HANDLE)
We serviced a
KFIS29PBMS02 KITCHENAID
Model REFRIGERATOR
Near North Olmsted, OH 44070
Macaulay G.
Job Details: 04/24/2018
No issues with components. Error E5 for timed ice making. Advised to watch for a few days.; Job Cmpltd
We serviced a
WRT311FZDM00 WHIRLPOOL
Model REFRIGERATOR
Near Parma, OH 44130
Chad P.
Job Details: 04/24/2018
Found unit not defrosting again. Defrosted evap. Fan and element are good. Bi metal closed but showing ohms in the m. Replaced bimetal. Op test ok. ; used 1 WP10442411 (THERMOSTAT)
We serviced a
WGD8500DC3 WHIRLPOOL
Model DRYER
Near Parma, OH 44134
Chad P.
Job Details: 04/24/2018
Replaced blower. Op test ok. ; Job Cmpltd
We serviced a
MVWC565FW0 MAYTAG
Model WASHER
Near Olmsted Falls, OH 44138
Brian B
Job Details: 04/24/2018
Found machine making squeaking and thumping noises when spinning. Found gearcase bolts not tightened all the way causing movement of gearcase when spinning. Tightened bolts. Ran test cycle. All sounds now normal. Op test ok.; Job Cmpltd
We serviced a
MDB7749SBM2 MAYTAG
Model DISHWASHER
Near North Olmsted, OH 44070
Brian B
Job Details: 04/24/2018
CC that some pads not working, dispenser intermittant, upper rack broken, and not cleaning dishes. Found pads not working and burned areas on ribbon. Ran diag, 10-1 code, disp problem. Upper rack end caps broken causing rack to disengage. Removed pump top. Found shaft coupling stripped, causing chopper to not work. Will need new sump assembly, control panel, dispenser and upper rack endcaps.; ordrng 1 W10811169 (CONSOLE) and 1 WPW10304407 (DISPENSER) and 2 WPW10508950 (TRACK STOP)s and 1 WPW10780877 (SUMP )
We serviced a
KBFS25EWMS5 Kitchenaid
Model Refrigerator
Near Parma, OH 44130
Brian M
Job Details: 04/24/2018
Cc that ice maker not working Found ice maker rotating but not calling for water Needs ice maker replaced. ; ordrng 1 D7824706Q (ice maker)
We serviced a
WDT720PADM2 Whirlpool
Model Dishwasher
Near Parma, OH 44134
Corey L.
Job Details: 04/24/2018
Customer complaint dishes are not coming clean, had customer clear the clean dishes from the unit, performed a four cup test on both racks, all cups filled evenly, advised customer do run hot water in the sink before a cycle, and to make sure incoming water is between 110-125 degrees check water heater settings; Job Cmpltd
We serviced a
MEDC300BW0 Maytag
Model Dryer
Near Cleveland, OH 44104
Brian M
Job Details: 04/24/2018
Cc that unit does not turn on Found thermal fuse open Suggested to get better venting Used thermal fuse from T/S; used 1 3390719
We serviced a
RGB526DEH3WW Hotpoint
Model Range
Near Garfield Heights, OH 44105
Corey L.
Job Details: 04/24/2018
Customer complaint oven cut out while baking, unit is not properly grounded, receptacle has no ground, advised customer to have an electrician install a properly grounded receptacle, all surface burners ignite, started bake cycle at 350 degrees, burner ignited, preheated unit for 25 min, temped load at 342-367, unit operating as designed; Job Cmpltd
We serviced a
WRB322DMBW00 Whirlpool
Model Refrigerator
Near Chardon, OH 44024
Corina B
Job Details: 04/24/2018
Replaced the valve. Cust still has saddle valve. Icemaker is turned off until the valve is replaced. Optest ok. ; Job Cmpltd,
We serviced a
AMANA DRYER
Model NGD4600YQ3
Near Ashtabula, OH 44004
Arthur V
Job Details: 04/24/2018
Found pair of sunglasses in blower area causing issue. After removing obstruction from blower housing i found vent outside clogged. Gave customer number to dryer vent wizards. Op test good ; Job Cmpltd, O
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS00
Near Aurora, OH 44202
Robert A.
Job Details: 04/24/2018
Installed frz door, no name plate sent, cust to install; ordrng 1 W10876598 (NAME PLATE),
We serviced a
GFE28GSKBSS GE
Model Refrigerator
Near Highland Heights, OH 44143
Brian M
Job Details: 04/24/2018
Cc that unit keeps building up Ice in chute causing ice dispenser not to work Called GE tech Chuck sr # 180423-007499 States that Cust needs door replaced due to poor insulation
We serviced a
WFW8640BW1 WHIRLPOOL
Model WASHER
Near Brecksville, OH 44141
Chad P.
Job Details: 04/24/2018
Found unit displaying incorrect times. Reset power. Op test ok. ; Job Cmpltd
We serviced a
KDTE254ESS1 Kitchenaid
Model Dishwasher
Near Solon, OH 44139
Brian M
Job Details: 04/24/2018
Installed sump and drain op test ok ; Job Cmpltd
We serviced a
LSE7806ACE Maytag
Model Dryer
Near Middleburg Heights, OH 44130
Corey L.
Job Details: 04/24/2018
Installed new rollers, op test good; Job Cmpltd