We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Westlake, OH 44145
Marie V
Job Details:
07/29/2021
"Cc that the unit is not making ice. Took temps 37* on fresh food section, 5* on freezer and 14* on ice maker box. Ran diag found error code of E5 timed ice maker. Ran step 16 , 17 for door switches,pass. Unit will need ice maker. ; ordrng 1 W11294907 (Ice maker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Cleveland, OH 44112
Brian M
Job Details:
07/29/2021
Cc unit not spinning Ran diagnostics no errors Ran manual spin and agitate test no issue Ran auto test and calibration Advised to watch
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BB2
Near Cleveland Heights, OH 44118
Dan
Job Details:
07/29/2021
"Customer complaint that only some of the burners are lighting, confirmed, found left side igniters not arcing, unit needs new spark module ; ordrng 1 WPW10110523 (Spark module)"
We serviced a
KITCHENAID WALL OVEN
Model KODE507EBS05
Near Highland Heights, OH 44143
Brian M
Job Details:
07/29/2021
Installed hinges OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Huntsburg, OH 44046
Joe O
Job Details:
07/29/2021
"Cc: not agitating, over fillingFound error codes f7e5(motor fault). Ran auto test. Found unit is not shifting. Needs actuatorActuator out of stock. Office to reschedule; ordrng 1 W10913953 (actuator)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS
Near Mantua, OH 44255
Jason N
Job Details:
07/29/2021
"Cc unit not draining all the time Customer states unit will randomly not drain and leave water in the bottom. Ran diagnostics, found codes, 6-4 for float switch open, 8-2 for drain motor electrical problem, and 3-3 for OWI calibration failure. Ran wash then cancel drain several times. Unit draining out properly. Possible intermittent drain pump operation based on fault history. Replaced drain pump using customer supplied pre Id parts. Reran wash test then cancel drain out several more times. Unit is draining out properly at this time."
We serviced a
SAMSUNG DRYER
Model DV520AEP/XAA02
Near North Ridgeville, OH 44039
Marie V
Job Details:
07/29/2021
"Replaced thermostat and cut off, tested unit pass. Ask cust to check,pass. Check vent outside, is clear. Op test ok cust paid cash remaining balance was 137.71 cust paid 150 cash no change. We have to refund to her CC 12.29. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Elyria, OH 44035
David R
Job Details:
07/29/2021
"Cc while running it is making a grinding noise, one time customer said unit leaked from front door. Found grinding coming from wash motor while running. Also wash motor arm not moving, getting stuck in one position. Could have sprayed continuously at front door and caused water build up. Ordering wash motor. ***scheduling as a 2 hour. Seems like power water, drain will have to be removed first. ; ordrng 1 W11416362 (Pump motor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB533CZJZ00
Near South Euclid, OH 44118
Corina H
Job Details:
07/29/2021
"Replaced the control, ui, fan, and damper. Opt test ok."
We serviced a
GE REFRIGERATOR
Model PFE28KSKBSS
Near Avon Lake, OH 44012
Gabriel P
Job Details:
07/29/2021
Wrong ice maker ordering ; ordrng 1 WR30X28731 (Icemaker)
We serviced a
KITCHENAID DISHWASHER
Model KDTM354ESS1
Near Avon Lake, OH 44012
Gabriel P
Job Details:
07/29/2021
Replaced drain pump ran diagnostic cycle opt test ok
We serviced a
MAYTAG WASHER
Model MHWE201YW00
Near Cleveland Heights, OH 44118
Corina H
Job Details:
07/29/2021
CC that there is water in the unit. Checked the drain pump clear. Found the unit is bolted to the stand. Customer bought a new unit but needed the old one disconnected. Took bolts out the the washer.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFUS2613LP0
Near Elyria, OH 44035
Gabriel P
Job Details:
07/28/2021
"Unit will need a seal system repair; ordrng 1 5304511982 (Compressor) and 1 5303918480 (Evap) and 1 5303305677 (Drier filter), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Chardon, OH 44024
Brian M
Job Details:
07/28/2021
Installed dispenser OP Test Ok
We serviced a
GE WASHER
Model WPRE6150K1WT
Near North Ridgeville, OH 44039
David R
Job Details:
07/28/2021
"Called GE techline. Unit not spinning or agitating. No lights on the motor inverter. Checked and no correct ac voltage. Replace motor assembly. Customer paid SVC. Do not order parts ; ordrng 1 WH20X10076 (Motor assembly), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB6769PAB3
Near Shaker Heights, OH 44120
Corina H
Job Details:
07/28/2021
"CC that the unit does not start. Confirmed. Found the start is not working. The wire harness has silver migration. Will need a new ui.; ordrng 1 WPW10475772 (Ui), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVWB766FW1
Near Lyndhurst, OH 44124
Corina H
Job Details:
07/28/2021
Water valves and hoses have been replaced. Opt test ok.
We serviced a
GE REFRIGERATOR
Model GFE26GGKBBB
Near Painesville, OH 44077
Dan
Job Details:
07/28/2021
"Install sum , this sum is not lighting up either, unit is cooling well now anyways, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Madison, OH 44057
Jeff M
Job Details:
07/28/2021
Customer was experiencing the machine not working. upon my arrival machine has been operating correctly. I was not able to duplicate an issue I did run a calibration cycle. We also went over proper loading procedure on this machine
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Perry, OH 44081
Joe O
Job Details:
07/28/2021
"Installed control, and lid switch. Ran auto test and calibration. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHZ03
Near Painesville, OH 44077
Joe O
Job Details:
07/28/2021
Installed gasket. Steamed gasket. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVMS2
Near Painesville, OH 44077
Jeff M
Job Details:
07/28/2021
The unit is not cooling the top evaporator frosted back over. I started looking through the text sheet this machine is capable of changing the way the defrost cycle works. I turned it so the defrost system will occur regardless if it needs it or not its more of a manual defrost and less based on the sensors of the machine. Also by customers request I change the temperature reading output to real time temperature instead of target temperature. I explain to them how all that works. Customer is going to shut the machine down move the food and let it sit for two days with the doors open to properly and thoroughly defrost the entire freezer cavity.
We serviced a
KITCHENAID RANGE
Model KESC307BAL9
Near Sheffield Lake, OH 44054
Marie V
Job Details:
07/28/2021
Replace hinges. Tested unit and ask cust to try. Op test ok
We serviced a
WHIRLPOOL FREEZER
Model WZF79R20DW03
Near Brecksville, OH 44141
David R
Job Details:
07/28/2021
Replaced door. Good. Op test ok.
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Newbury Township, OH 44065
Jason N
Job Details:
07/28/2021
"Cc unit stopped powering onCustomer stated unit is doing same thing that it was doing a year ago when the controls were changed. Able to run diagnostics, found codes f6e2 for ACU cannot hear UI and f2e1 for UI stuck button. Replaced console and main control using customer supplied pre Id parts. Checked outlet for polarity and voltage. Voltage good at 122v, polarity is correct. Ran auto test and calibration. All functions passed. Op test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48MFS05
Near Solon, OH 44139
Brian M
Job Details:
07/28/2021
Installed fan still not getting proper power Found control board to have a blown resister Part is NLa Customer is talking to warranty company ; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB01
Near Chagrin Falls, OH 44023
Brian M
Job Details:
07/28/2021
Cc unit frosting up Customer stated husband just fixed door that has a huge gap in the fridge door Found blend door in freezer clogged with ice Cleared iceOP Test Ok Advised to watch
We serviced a
MAYTAG DRYER
Model MGD6230RHW0
Near Eastlake, OH 44095
Dan
Job Details:
07/28/2021
"Customer complaint that unit will not allow cycle to be selected, confirmed , unable to run diagnostics, unit needs new control and user interface, part is out of stock so not scheduling return appointment ; ordrng 1 W11413566 (Ui) and 1 W11525994 (Cntrl)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRU17G4JW21
Near Bay Village, OH 44140
Marie V
Job Details:
07/28/2021
"Cc that the unit stopped cooling. Took temps 80* . Found a loose connection at the thermostat, put it back in tested . Op test no good. Check start device and replace and tested op test no good. Unit will need new thermostat. Cust will call if they want to continue ; ordrng 1 5304497345 (Thermostat), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
IKEA DISHWASHER
Model IUD8555DX3
Near Bay Village, OH 44140
Marie V
Job Details:
07/28/2021
Cc that the unit does not works. Confirmed unit is stuck in lock control. Took panel off and inspected all connections they were good. Found oxidation on UI. Unplug power and Ui and then plugged power back in and close the door. Drain pump started running. Unit will need Ui; ordrng 1 W10894669 (UI)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHG2251TF2
Near Painesville, OH 44077
Joe O
Job Details:
07/28/2021
"Cc: not making ice, not coolingFound temps at 34 in freezer and 49 in ff section. Found unit has no frost pattern. Compressor is running. Needs compressor, drier and evaporatorCompressor and evaporator show out of stock, office to reschedule; ordrng 1 242044503 (evaporator) and 1 242104104 (compressor) and 1 WPW10143759 (dryer)"
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Bedford Heights, OH 44146
Jason N
Job Details:
07/28/2021
"Cc unit makes a loud tone at the end of the cycle, not all the time. Customer showed pop, still under a yr when job was created. Ran diagnostics, no codes stored. Ran auto test, no abnormal sounds heard. Checked under unit, nothing unusual. Ran drain and spin cycle on the entirety, no abnormal sound heard. Tested multiple manual functions, all tested good. Could not duplicate a loud tone sound from unit at this time."
We serviced a
SAMSUNG DRYER
Model DV42H5000EW/A3
Near Orwell, OH 44076
Jeff M
Job Details:
07/28/2021
Installed the new part op tested good. Ui
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS22EWMS4
Near Aurora, OH 44202
Brian M
Job Details:
07/28/2021
Installed icemaker OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Westlake, OH 44145
Marie V
Job Details:
07/28/2021
Cc that the unit is not agitating. Confirmed. Found shifter off place. Replaced from T/S. Calibrated. Op test ok gave cust some tips for unit.; used 1 WPW10006355 (ACTUATOR) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Chagrin Falls, OH 44022
Jason N
Job Details:
07/28/2021
"Cc unit not washing dishesRan diagnostics, found codes 4-3 for motor not running, 7-1 for no heat and 6-4 for float switch open. Checked power to pump motor, good at 123v. Unit needs wash motor/pump. Replaced using misc. truck stock. Ran diagnostics cycle in entirety. All functions passed. Op test good. ; used 1 W11087376 (Motor/pump) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM01
Near Painesville, OH 44077
Joe O
Job Details:
07/28/2021
"Cc: leaking from ventingFound temps at 4 in freezer, 38 in ff section. Found small drips on ff shelf. Found condensation on air tower in freezer. Found no signs of frozen or plugged drain tube. Found air tower not sealing on ff vent or return vent. Need air tower; ordrng 1 W11126274 (air-tower)"
We serviced a
WHIRLPOOL RANGE
Model WEG745H0FS0
Near Rocky River, OH 44116
Marie V
Job Details:
07/28/2021
"Cc that the unit has an error code. Ran diag unit has F1E1 F9E0 F1E0 F3E0 . I couldnt replace parts, control is the right part number but part in it is incorrect. Will have to order.Part is not in stock office will contact. ; ordrng 1 W10885069 (Control)"
We serviced a
WHIRLPOOL RANGE
Model AOES2730WW
Near Seven Hills, OH 44131
David R
Job Details:
07/28/2021
"Customer getting F4 sensor or control error. Tested and found temp sensor resistance at 142 inside of close to 1100 ohms. Ordering sensor. ; ordrng 1 WPY0314907 (Sensor temp), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE WASHER
Model FFFW5000QW0
Near Andover, OH 44003
Jeff M
Job Details:
07/28/2021
The bearings and shaft are failing I could not hear the noise at first I put a full load of wet towels in the machine and it started knocking really hard estimate only; ordrng 1 S and 1 134956210 (Rear tub) and 1 134950434 (Spinner)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC302ESS00
Near Cleveland, OH 44102
Corina H
Job Details:
07/28/2021
"Cc that unit is leaking. Confirmed. Bottom of freezer was completely frozen and drain pan. Cycled the ice maker and water dispenser, no leaks. Found that it was full of broken glass causing drain pain to clog up and water to drain into bottom of freezer instead of drain hole. Cleaned out glass and Steamed out freezer and drain hole. Opt test ok."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHF2366PFAA
Near Lakewood, OH 44107
Marie V
Job Details:
07/28/2021
"Cc that the unit stopped making ice. Confirmed theres no ice on ice maker and when removed everything found frost all over evap and drain tube clogged. Defrosted evap, and feed a water line inside drain tube and steamed all ice that was on the line , after that started sending steam trough the line started coming out at the drain pan. Advice cust to allow unit 24hours to start making ice. Op test ok"
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Cleveland, OH 44109
Marie V
Job Details:
07/28/2021
Cc that the unit will run but no heat. Confirmed check power at the terminal block. From L1 to N 120V from L2 to N 120V and from L1 to L2 0V. Will need electrician . Op test ok
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Parma, OH 44130
David R
Job Details:
07/28/2021
"Replaced burner heads, knob, manifold. Tested top and oven. Good. Op test ok."
We serviced a
KITCHENAID COOKTOP ELE
Model KICU569XBL00
Near Cleveland, OH 44102
Corina H
Job Details:
07/28/2021
Replaced left module and ui harness. Opt test ng. Called tech line and spoke to Dustin explained issue and he had me to try to reconfigure cooktop but we were not able to we reviewed all parts ordered and replaced everything was good so Dustin stated that unit is not repairable. Asked me to have the customer call whirlpool with the file number for further steps on cooktop.
We serviced a
SAMSUNG DRYER
Model DV48J7770EP/A2
Near Willoughby, OH 44094
Dan
Job Details:
07/28/2021
"Customer complaint of squeaking and thumping, confirmed, unit needs new rollers and pulley, customer does not want repair at this time ; ordrng 4 #DC97-16782A (Roller)s and 1 DC93-00634A (Pulley), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDB00
Near Strongsville, OH 44149
David R
Job Details:
07/28/2021
"Cc scratch in liner, sticky substance on back of FF section thats been there when delivered, gasket is not staying in place on FF door, customer has been going back and forth with where she bought appliance and Whirlpool. Sticky substance try to use soap and water to clean off, scratch will need liner repair kit and a new gasket. Documented after scrubbing for 10 mins that the 9 inch long sticky substance will not come off without maybe damaging the liner and scrapping off. Let customer know about ordering repair kit and gasket. Customer does not want anything ordered out. She is going to call whirlpool to try and get new unit.8201700 repair liner kitW11240749 gasket. ; O-emld tckt"
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ0
Near Cleveland, OH 44124
Jason N
Job Details:
07/28/2021
"Cc unit not heating up to set temps.Customer stated unit would not heat up past 340 degrees on one occasion, but she still baked what she needed at that temperature. Ran bake test to 350 degrees, let cycle several times, unit igniting properly each time. Read temps in oven, 335-360 degrees. Adjusted calibration +10 degrees. Let unit cycle several more minutes. Ignition and temps still working properly and within 350-365 degrees. Cannot find a temperature issue with unit at this time. Unit is working as designed."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Lyndhurst, OH 44124
Jason N
Job Details:
07/28/2021
Cc unit dispenser not workingCustom stated unit dispenser door will not open. Replaced dispenser suing customer supplied pre Id part. Ran diagnostics cycle. Ensured proper power to dispenser and door opening. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ00
Near Lakewood, OH 44107
Corina H
Job Details:
07/28/2021
Replaced the housing. Opt test ok. ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
GE REFRIGERATOR
Model PFE28KBLFTS
Near Mantua, OH 44255
Brian M
Job Details:
07/28/2021
"Cc lights not working Found switch to be intermittently working Needs switch Customer to install switch ; ordrng 1 WR23X29161 (fresh food door ligh) and 1 WR23X29161 (fresh food door ligh), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
JENN-AIR COOKTOP ELE
Model JGD8345ADB
Near South Euclid, OH 44121
Jason N
Job Details:
07/28/2021
"Cc unit needs burner heads replaced. Customer stated all burners work except LR, but flames on all others are not normal. Replaced all burner heads and surface ignitors. Ran burner op test, all working except LR. No spark on ignitor. All others test good, flames look good. All ignition switches tested good, unit needs spark module. ; ordrng 1 12001596 (Spark module)"
We serviced a
WHIRLPOOL STACK W/D
Model WHD862CHC1
Near Strongsville, OH 44136
David R
Job Details:
07/28/2021
Stacked. Replaced baffle. Tested. Good. Op test ok.
We serviced a
CROSLEY DRYER
Model CED7006GW0
Near Conneaut, OH 44030
Jeff M
Job Details:
07/28/2021
Installed the new part op tested good. Cycling thermostat timer and heater element
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Conneaut, OH 44030
Jeff M
Job Details:
07/28/2021
Actuator slipped out of the camshaft cradle needs a new actuator no ETA; ordrng 1 W10913953 (Actuator)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADE0
Near Kingsville, OH 44048
Jeff M
Job Details:
07/28/2021
The sump motor is not washing its receiving power needs a new motor; ordrng 1 WPW10671941 (Sump)
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Streetsboro, OH 44241
Brian M
Job Details:
07/28/2021
Cc unit just fills Ran diagnostics no errors Added about 6 pounds ran manual fill agitate and drain and spin no issue Removed clothes ran auto test and calibration Re ran same clothes using normal cycle unit is operating as designed
We serviced a
KITCHENAID RANGE
Model KGSK901SSS01
Near Lakewood, OH 44107
Corina H
Job Details:
07/28/2021
CC that the two burners not lighting and the light will not shut off. Confirmed. Found the wires to the light switch off. Adjusted the console. ; schdld next appmnt for 8/11 WED 8-11
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Cleveland, OH 44105
Corina H
Job Details:
07/28/2021
"CC that the unit will not finish a cycle. Ran diag f2e1 stuck key F8e1 no fill long fill. Ran tachometer passed. Ran an auto test, good. Started a rinse and spin. Drain pump stayed on. Checked the pressure hose, clear. Will need a new control. Office to reschedule. Left the parts there. ; ordrng 1 W11170319 (Control) and 1 W10919003 (Valve)"
We serviced a
FRIGIDAIRE RANGE
Model FGFL77ASC
Near Geneva, OH 44041
Jeff M
Job Details:
07/28/2021
The unit was not heating installed a ignitor op tested good ; used 1 12400035 (IGNITER) from stock
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Cleveland, OH 44108
Jason N
Job Details:
07/28/2021
"Cc unit still coding LoFloRan diagnostics, found code f8e1 for no/low flow. Ran diagnostics test, no water coming in on for cold or hot. Found both water valves closed at wall connection. Opened valves and retested, good flow in to unit. Started normal load for customer. Unit washing load normally, no faults. Unit is working as designed."
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS36MDX
Near Strongsville, OH 44136
David R
Job Details:
07/28/2021
Replaced thermostat. Give 24 hours to return to normal temps. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Cleveland, OH 44110
Jason N
Job Details:
07/28/2021
"Cc unit did not spin out, stuck on rinse.Customer stated unit didnt spin out and the water was draining out. Ran diagnostics, found code f5e2 for lid lock fault. Ran auto test, all functions passed. Ran manual lid lock test several times. Lid lock is working correctly. Unit is very unlevel due to basement floor. Leveled unit. Started normal load then switched to drain and spin. All functions working properly, cannot duplicate and issue with unit at this time. Unit is working as designed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Strongsville, OH 44136
David R
Job Details:
07/28/2021
Customer had POP 7/15/20. Under 1 year so no payment. Took pics. Cc top lights and FZ not working. Found FZ led bad. Replaced from t/s tested. Good. Op test ok. ; used 1 W10695459 (LED MODULE) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Strongsville, OH 44149
David R
Job Details:
07/28/2021
"Cc unit icemaker not working or was working intermittently. Temp test good, 0*. Checked wires at bottom hinge. All wires are intake. Can hear icemaker trying to cycle back and forth but wont complete turn. Went into diagnostics icemaker cycled and called for water, thermistor shows open. Ordering icemaker.; ordrng 1 W10873791 (Icemaker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WGG755S0BS01
Near Parma Heights, OH 44130
Marie V
Job Details:
07/28/2021
"Cc that the control panel is warped and that one of the knobs is loose and they smell gas once in a while. Panel will need to be replaced and the knob has a crack on it it will also need to be replaced. I was able to smell some gas. Took panel off and tighten all screws for gas on the knobs, still gas smell, took a bottle with water and soap and started spraying all ends for gas line. Found a leak and adjusted. Cust will get knob and paid for adjusting gas line for leak. Cust will install knob. Op test ok; ordrng 1 W10528787 (Panel 206.26) and 1 WPW10506367 (Knob), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Berea, OH 44017
Marie V
Job Details:
07/28/2021
"Cc that the unit makes a clicking noise and that question about water level. Ran diag found error code f7E6 motor fault. Ran auto test, no agitation. Tilted unit found shifter off place. Replace shifter and calibrated unit. Explain cust that this new units run with low water if they need more water bulky/sheets will be the best option is the cycle that fills the most. 6-7 bath towels = a full load and you only need to add 1-2 tablespoons of detergent. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Oberlin, OH 44074
David R
Job Details:
07/28/2021
Tested temp. 4* in FZ and 39* in FF. Turned temp down in FZ. Replaced icemaker. Did a test run. Cycled and called for water. Told customer let unit cook and give it about 24-48 hours for a full basket.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHW1
Near Kent, OH 44240
Brian M
Job Details:
07/28/2021
Installed control and float OP Test Ok Called whirlpool to report drain setup Tech line suggests customer to have plumbing looked at and have hose installed higher. There is nothing else recommended other than to have hose elevated
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near Mentor, OH 44060
Joe O
Job Details:
07/28/2021
Installed ui and dispenser. Tested. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Chardon, OH 44024
Joe O
Job Details:
07/28/2021
Installed modules. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Cleveland, OH 44106
Dan
Job Details:
07/28/2021
"Customer complaint that unit is not working, ran diagnostics no error codes found, started normal wash cycle, unit filled and began washing, incoming water temperature at 70 degrees, advised customer to run hot water in the sink before starting, unit is operating as designed"
We serviced a
ELECTROLUX DRYER
Model EFMG627UIW0
Near Shaker Heights, OH 44120
Dan
Job Details:
07/28/2021
"Installed new outer door glass, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Moreland Hills, OH 44022
Joe O
Job Details:
07/28/2021
"Installed door, board, ui, and shaft. Op test ok"
We serviced a
WHIRLPOOL FREEZER
Model WRF767SDHZ
Near Geneva, OH 44041
Jeff M
Job Details:
07/28/2021
Customer wanted me to remove the sliding glass tray it located in the refrigerator. I did unit tested good customer wanted the extra space it was a feature that she did not need or want or care for
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM
Near Ravenna, OH 44266
Brian M
Job Details:
07/28/2021
Recovered refrigerant Installed evap and drier. Pressure tested with nitro 150 psi no changes Ran 30 inch vac for 20 min Watched no change Recharged with 5.5 oz r134a Pressure sitting at 0 normal frost pattern OP Test Ok Advised to let cool for 48 hours
We serviced a
GE DISHWASHER
Model GDT655SMJES
Near Ravenna, OH 44266
Brian M
Job Details:
07/28/2021
Cc door just falls Found spring popped off Fixed spring OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Maple Heights, OH 44137
Corina H
Job Details:
07/28/2021
"CC that the unit is not cooling. Confirmed Fz 35* ff 80*. Found frost and ice on the back wall. Evaporator fan not running. Steamed out the evaporator. Will need a new control, fan thermistor and harness. ; ordrng 1 W11035836 (Control) and 1 WPW10464673 (Evap fan) and 1 WPW10487766 (Harness) and 1 WPW10384183 (Thermistor)"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Lorain, OH 44055
Gabriel P
Job Details:
07/28/2021
Replaced drive belt ran diagnostic and calibration opt test good
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Warrensville Heights, OH 44128
Dan
Job Details:
07/28/2021
"Customer complaint that unit shuts off after 3 minutes, ran diagnostics no error codes found, moisture sensor test passed, adjusted dryness level, unit is operating as designed"
We serviced a
KITCHENAID B/IN REFRIGERATO
Model KSSS48MHX00
Near Moreland Hills, OH 44022
Dan
Job Details:
07/28/2021
"Recovered refrigerant, installed compressor , evaporator,and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 6.5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 W10890126 from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Lorain, OH 44052
Gabriel P
Job Details:
07/28/2021
"Basement was flooded and smelled like urine mold everywhere and ceiling falling apart. Control board not working possible water damage unit wont fill, agitate or spin. Office review; saved tckt"
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Lakewood, OH 44107
Gabriel P
Job Details:
07/28/2021
"Cc unit not draining, she stated that she has to run drain and spin cycle at least 3 times after wash cycle finishes, ran diagnostic test found no error codes, rand manual fill and manual drain found no issues with draining. Found unit leaning to the right, possibly that unit is getting an off balance load. Replace drain pump and Leveled unit opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Rocky River, OH 44116
Gabriel P
Job Details:
07/28/2021
Unit will need a dispenser; ordrng 1 WPW10671905 (Dispenser assembly)
We serviced a
GE WALL OVEN
Model PT7800SH2SS
Near Avon Lake, OH 44012
Gabriel P
Job Details:
07/28/2021
"Replace parts ge ask to replaced, unit still shows temp sensor error noticed found a red light flashing on control board in between the microwave and oven ge told us that light means unit is receiving power and the light can turn any color as long as unit has power, contacted Bj and followed his instructions no luck on clearing error code, he advise to contact GE support, tech line wasnt helpful and told us to splice the temp sensor and unit harness to see if that helps, ask him why splice the harness when sensor has same connector and his answer was because Im telling, because sometimes the connector is bad. ; saved tckt"
We serviced a
MAYTAG WASHER
Model MVWB865GC0
Near Chagrin Falls, OH 44023
Brian M
Job Details:
07/27/2021
Installed control and latch Ran auto test and calibration OP Test Ok
We serviced a
MAYTAG WASHER
Model MVWB835DW2
Near Streetsboro, OH 44241
Brian M
Job Details:
07/27/2021
Cc unit not filling properly Found valve to have failed And cold water valve stuck closed Replaced using truck stock Ran auto test and calibration OP Test Ok ; used 1 W11165546 (VALVE) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW8500BW0
Near Avon, OH 44011
Marie V
Job Details:
07/27/2021
"Cc that the unit is leaking every time is been use. Not a lot of water, but it leaks. Started unit no water leaks underneath unit. Tilted unit and inspected,pass. Took top off and inspected the fill hoses from valve to dispenser, they have ends wet that water can come out and leak. Unit will need detergent and bleach dispenser. ; ordrng 1 WPW10554110 (Dispenser bleach) and 1 W10552116 (Dispenser detergent), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Westlake, OH 44145
Marie V
Job Details:
07/27/2021
Cc that the unit started smoking. Ask for a cup with water and tested unit. Is not heating and it smells like something burning. Took unit out of the wall and panels off found inverter for microwave burned. Unit will need inverter and magnetron.; ordrng 1 W11346197 (Magnetron) and 1 W11325604 (Inverter)
We serviced a
SAMSUNG DRYER
Model DVG45T6000WA3
Near Painesville, OH 44077
Jason N
Job Details:
07/27/2021
"Cc unit not cycling, humming sound and burnt smellRan dryer op test. Motor humming, can smell burning windings on motor. Drum is free spinning, not bound up. Unit needs drive motor. Customer not repairing at this time, estimate only. ; ordrng 1 DC31-00055G (Drive motor)"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Cleveland, OH 44111
Corina H
Job Details:
07/27/2021
"CC that the door is broken. confirmed. Will need a new door. ; ordrng 1 W11176456 (Door), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFF2258FEZ07
Near South Euclid, OH 44121
Dan
Job Details:
07/27/2021
"Customer complaint that freezer section door handle is loose and door shelf does not fit in door and light switch is not working, tightened door handle, bin sent is for wrong door, unit needs new switch and shelf, part is out of stock so not scheduling return appointment ; ordrng 1 W11291138 (Switch) and 1 W11291138 (Switch) and 1 WP12918704 (Bin)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Timberlake, OH 44095
Joe O
Job Details:
07/27/2021
Cc: not agitatingFound error codes f7e6(shifter fault). Found unit not shifting. Needs actuator. Replaced actuator. Ran auto test and calibration. Op test ok; used 1 W10913953 (ACTUATOR) from stock
We serviced a
AMANA WASHER
Model NFW5800HW2
Near Wickliffe, OH 44092
Joe O
Job Details:
07/27/2021
Installed control. Ran quick test cycle. Op test ok
We serviced a
WHIRLPOOL WASHER
Model MVWB855DC3
Near Avon, OH 44011
Gabriel P
Job Details:
07/27/2021
"Kathy unit is working as designed called whirlpool tech line and they recommended that the drain hose be at 39inch high to fix LF error, measure drain hose and its at 33inches. Informed the customer about what whirlpool said and she said last tech said that was not the issue. Provided customer with the file number so they can contact customer service and follow up with them."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Cleveland, OH 44113
Dan
Job Details:
07/27/2021
"Installed new water inlet assembly, op test no good , found tub bent where inlet connects through causing it not to seal, also found upper rack wheel broken, unit needs new tub and rack wheel, part is out of stock so not scheduling return appointment ; ordrng 1 W11409866 (Tub) and 1 W11561080 (Rack wheel)"
We serviced a
KENMORE DRYER
Model 110.76852694
Near Lakewood, OH 44107
Corina H
Job Details:
07/27/2021
CC that there is long dry times. Checked the vent outside clear. Cycled the dryer several times. Will need gas coils. Replaced the coils from t/s. Opt test ok ; used 1 279834 (COIL) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS04
Near Cleveland, OH 44135
Marie V
Job Details:
07/27/2021
"Cc that the unit stopped running for a while, and started back up and now is working. Took temp 37* on fresh food section and 0 on freezer. Found some condensation on freezer, explain cust about closing doors she said that she always make sure that is close. Right now unit is working as designed. Op test ok"
We serviced a
KENMORE WASHER
Model 110.5142511
Near Madison, OH 44057
Jeff M
Job Details:
07/27/2021
The suspension is worn out counterbalance rings separate from the tub customer purchase this machine used and I was able to place the counterbalance ring back in position so the machine would work in the meantime
We serviced a
KITCHENAID DBL WALL OVEN
Model KEBS208SBL00
Near Chesterland, OH 44026
Joe O
Job Details:
07/27/2021
"Cc: long preheat times, temperature not hot enoughFound outer broil element open. Bake element is functioning. Needs broil element; ordrng 1 WP9760774 (elmnt-brol), used 1 SHIPPING (shipping and handling) from stock"