We serviced a
KRMF706EBS01 KITCHENAID
Model REFRIGERATOR
Near Westlake, OH 44145
Paul H.
Job Details: 08/07/2017
Found filter not seated properly causing leakage, reseated and tested, good, leak resolved. Also found FC frosted on right side due to door improperly installed, corrected, cleard ice; Job Cmpltd
We serviced a
KUIS18PNZB1 KITCHENAID
Model ICE MAKER
Near Westlake, OH 44145
Paul H.
Job Details: 08/07/2017
Ran a diagnostic test, recirc pump is not functioning, needs replaced, no other issues found; ordrng 1 W10908287 (RECIRC PUMP)
We serviced a
KSDB900ESS0 KITCHENAID
Model RANGE
Near Avon Lake, OH 44012
Paul H.
Job Details: 08/07/2017
Error f8e0, unable to sense fan speed, needs cooling fan assembly and HALL sensor, quoted part W11107275
We serviced a
KRFC704FSS00 WHIRLPOOL
Model REFRIGERATOR
Near Avon Lake, OH 44012
Paul H.
Job Details: 08/07/2017
Replaced evap housing and thermistor, old housing had thermistor disconnected and tucked behind foam. part was in cust home upon arrival, tested unit, unit started cooling properly, op test ok; Job Cmpltd
We serviced a
MDB7749AWW1 MAYTAG
Model WASHER
Near Avon, OH 44011
Paul H.
Job Details: 08/07/2017
Ribbon cable is shorted causing some pads to not function, needs UI replaced, quoted: UI W10811149
We serviced a
KDHE404DSS0 WHIRLPOOL
Model DISHWASHER
Near Concord Township, OH 44060
Jeff M
Job Details: 08/07/2017
The unit will not run properly it'll run properly for 15-20 minutes and then drain out. And display a long drain code the drain hoses clear nothing is plugging the drain pump. unit needs a control and sensor; ordrng 1 W10866116 (CONTROL) and 1 WPW10705575 (SENSOR)
We serviced a
ED25PEXHB00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44128
Chad P.
Job Details: 08/07/2017
Installed closer. Op test ok.
We serviced a
WRF767SDEM01 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44139
Dan H
Job Details: 08/07/2017
Customer complaint that unit is not dispensing water after filter replacement, confirmed, found valve not opening, valve recieving 120vac, applied 120 vac to valve, valve did not open, unit needs new valve; ordrng 1 WPW10341329 (VALVE), schdld next appmnt for 8/15 TUE
We serviced a
MSC21C6MFZ00 MAYTAG
Model REFRIGERATOR
Near Eastlake, OH 44095
Corina B
Job Details: 08/07/2017
CC that the water/ice dispenseper is leaking and a dent on the FF door. Found the door ice flap is not closing. And found a dent on the ff food. Will need a new ff door and adoor ice flap. Called GS to order parts. ; ordrng 1 LW10839084 (DOOR) and 1 W10889430 (DOOR ICE FLAP), schdld next appmnt for 8/14 MON
We serviced a
KITCHENAID DISHWASHER
Model KUDC03FVSS0
Near Cleveland Heights, OH 44118
Brian B
Job Details: 08/07/2017
Panel not responding. Found burned areas on control and burned connector. Will need new control and harness. Will give est. cust does not want to repair. Do not order parts.; , Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KUDK03FTWH3
Near Cleveland, OH 44124
Robert A.
Job Details: 08/07/2017
Installed disp, ran diagnostic cycle, door opened, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
KENMORE RANGE
Model 790.96213400
Near Mentor, OH 44060
Robert A.
Job Details: 08/07/2017
Found left front element open, receiving 220vacAb to review and quote; ordrng 1 316224200 (LEFT FRONT ELEMENT),
We serviced a
WRS586FLDM01 WHIRLPOOL
Model REFRIGERATOR
Near Mentor, OH 44060
Corina B
Job Details: 08/07/2017
CC that the augor motor is broken. Removed the ice bin and the coupling is missing a tooth and the seal is broken. Will need anew coupling and seal . Called BB to order parts. ; ordrng 1 WP2198628 (seal) and 1 WP2220458 (coupling), schdld next appmnt for 8/11 FRI
We serviced a
WRT518SZFM00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44132
Corina B
Job Details: 08/07/2017
Steamed gasket out and use a thin coat of vasoline around the gasket. Optest ok.; Job Cmpltd
We serviced a
WRF767SDEM01 WHIRLPOOL
Model REFRIGERATOR
Near North Madison, OH 44057
Corina B
Job Details: 08/07/2017
pre id main control. Frost in ff evap. Cust is calling. Whirlpool to see about getting a replacement. They will be calling on monday
We serviced a
FGET3065PFC FRIGIDAIRE
Model WALL OVEN
Near Highland Heights, OH 44143
Corina B
Job Details: 08/07/2017
Replaced the control and the oven sensor. Heated the oven to 350* optest ok
We serviced a
JFC2089HES JENN-AIR
Model REFRIGERATOR
Near Beachwood, OH 44122
Dan H
Job Details: 08/07/2017
Customer complaint that unit is not cooling , unit unplugged when tech arrived, plugged unit in, evaporator fan is running, compressor and condenser fan are running, compressor amp draw at 1amp damper opened, good frost pattern on evaporator, display shows freezer temperature is dropping, fresh food section temperature is rising(from 74 degrees to 90 degrees), unit needs new control and fresh food section thermistor; ordrng 1 12002355 (THERMISTOR) and 1 WPW10207861 (CNTRL), schdld next appmnt for 8/11 FR
We serviced a
MGR6775BDS WHIRLPOOL
Model RANGE
Near Solon, OH 44139
Dan H
Job Details: 08/07/2017
Customer complaint that top oven is not heating, confirmed, ignitor not glowing, ignitor recieving 120vac, installed new ignitor, op test good ; used 1 12400035 (IGNITOR) from stock, Job Cmpltd
We serviced a
WEG730H0DW0 WHIRLPOOL
Model RANGE
Near Solon, OH 44139
Dan H
Job Details: 08/07/2017
Installed new cooling fan, op test good
We serviced a
GSD2100V35CC GE
Model DISHWASHER
Near Mentor, OH 44060
Jeff M
Job Details: 08/04/2017
The unit is not draining I found the chopper blades inside the dishwasher were broken and completely clogged needs a new kit; ordrng 1 WD19X10038 (impeller kit asm),
We serviced a
WFE530C0EW WHIRLPOOL
Model RANGE
Near MENTOR ON THE, OH 44060
Jeff M
Job Details: 08/04/2017
I found the large heating element temp sensor has failed unit needs a new large heating element for the cooktop; ordrng 1 W10823727 (ELEMENT), schdld next appmnt for 8/11 FRI !, saved tckt [SdLink
We serviced a
WDT720PADM2 WHIRLPOOL
Model DISHWASHER
Near Brooklyn, OH 44144
Chad P.
Job Details: 08/04/2017
Found latch is working. Canceled cycle and reset control. Started not al wash 2x. Unit now working correctly. Op test ok. ; Job Cmpltd
We serviced a
WDF520PADM5 WHIRLPOOL
Model DISHWASHER
Near Bay Village, OH 44140
Chad P.
Job Details: 08/04/2017
Found upper sprayer not installed correctly. Corrected sprayer position. Ran normal wash and canceled. Ran service test mode no faults. Calibrated unit. Advised to use as normal. ; Job Cmpltd,
We serviced a
MEDB850YW0 WHIRLPOOL
Model DRYER
Near Cleveland, OH 44135
Chad P.
Job Details: 08/04/2017
Found thermal open. Ran timed dry with no heat. Unit did not heat. Ran timed dry with heat. Unit heated and cycled. Venting checks good. Op test ok. ; used 1 WP3390719 (THERMAL FUSE) from stock, Job Cmpltd, saved tckt [SdLink\295487a.png], saved tckt [SdLink
We serviced a
KBRA20EMSS00 KITCHENAID
Model REFRIGERATOR
Near Olmsted Falls, OH 44138
Chad P.
Job Details: 08/04/2017
Installed compressor. Charged unit. Op test ok.
We serviced a
WTW8000BW0 whirlpool
Model washer
Near Strongsville, OH 44136
Chad P.
Job Details: 08/04/2017
No stored faults. Ran unit through service test mode and manual test mode for spin. Inspected drive system. All checks good. Suspension checks good. Found fr leg loose. Tightened. Acvised to use as normal. Op test ok. ; Job Cmpltd,
We serviced a
KENMORE REFRIGERATOR
Model 253.77872509
Near Mentor, OH 44060
Robert A.
Job Details: 08/04/2017
Founf bottom of door hitting cab, needs 4spacers to raise doorAb to review and quote; ordrng 4 240311303 (WASHER)s, saved tckt [SdLink
We serviced a
KITCHENAID REFRIGERATOR
Model KSRB25FHSS01
Near Mentor, OH 44060
Robert A.
Job Details: 08/04/2017
Found fitting at end of water line in disp broken, causing water to spray out, needs fitting Ab to review and quote; ordrng 1 WP4388152 (FITTING/TUBE),
We serviced a
KENMORE RANGE ELE
Model 790.96213400
Near Mentor, OH 44060
Robert A.
Job Details: 08/04/2017
Found left front element open, receiving 220vacAb to review and quote; ordrng 1 316224200 (LEFT FRONT ELEMENT), saved tckt [SdLink
We serviced a
MAYTAG WASHER
Model MVWC415EW0
Near Garrettsville, OH 44231
Robert A.
Job Details: 08/04/2017
Ran diagnostics, no codes, ran recal cycle, disp upsidedown, corrected and installed, ran spin cycle, disp stayed on, op test ok; , Job Cmpltd,
We serviced a
GE REFRIGERATOR
Model GFE29HGDIBB
Near Rootstown Township, OH 44272
Robert A.
Job Details: 08/04/2017
Installed c/b and fan kit with software undate, op test ok; , Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Kent, OH 44240
Robert A.
Job Details: 08/04/2017
Ran diognastics, no codes, ran recal, valve screens clear, tested valves, good, pressure hose clear, ran normal wash, unit filling with over filled, pressure hose good, needs control; ordrng 1 W11116590 (CONTROL), schdld next appmnt for 8/11 FRI !,
We serviced a
WMH53520AS1 WHIRLPOOL
Model MICROWAVE
Near WARRENSVL HTS, OH 44122
Dan H
Job Details: 08/04/2017
Customer complaint that unit is not heating, comfirmed, found diode and magnetron shorted, unit needs new diode and magnetron; ordrng 1 W10492278 (DIODE) and 1 W10844213 (MAG), schdld next appmnt for 8/14 MON
Near Cleveland Heights, OH 44118
Dan H
Job Details: 08/04/2017
Unit is a brand new frigidaire gas range, we are not authorized to do frigidaire manufacturers warranty work; Job Cmpltd
We serviced a
MVWC565FW0 WHIRLPOOL
Model WASHER
Near Shaker Heights, OH 44122
Corina B
Job Details: 08/04/2017
CC that the unit is shaking and vibrating. Found the unit is not level. Leveled the legs. Ran a drain and spin. Optest ok. ; Job Cmpltd
We serviced a
MEDX655DW0 WHIRLPOOL
Model DRYER
Near Shaker Heights, OH 44122
Corina B
Job Details: 08/04/2017
CC the unit is squeaking. Turned unit on let it run for 20 min. Could not duplicate the problem. Optest ok
We serviced a
ABB1924BRM00 AMANA
Model REFRIGERATOR
Near Cleveland Heights, OH 44118
Dan H
Job Details: 08/04/2017
Customer complaint of ice build up on freezer section floor, found ice buildup common with evaporator drain tube clog, unit needs drain tube and ice cleared, cleared ice, cleared drain tube and ice, op test good
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Ravenna, OH 44266
Gail V.
Job Details: 08/04/2017
Checked under unit, no water, ran diagnostics, no codes, ran recal cycle, good, ran rinse and spin, found hole in hose from tub to pump, needs hose; ordrng 1 W10802689 (HOSE TUB TO PUMP), schdld next appmnt for 8/11 FRI !,
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Streetsboro, OH 44241
Robert A.
Job Details: 08/04/2017
Installed timer and cover, set for 20 min, watched timer, timer moving, unit shut off, op test okCust has a foil accordion style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.; Job Cmpltd,
We serviced a
KITCHENAID SXS REFRIGERATOR
Model KSC23C8EYY02
Near Aurora, OH 44202
Robert A.
Job Details: 08/04/2017
Found ff evap frozen, thermistor coroded, cleared ice from evap, replaced thermistor, op test ok; used 1 W10902214 (THERMISTOR44.49) job compltd
We serviced a
MDE5500AYW maytag
Model dryer
Near Gates Mills, OH 44040
Corina B
Job Details: 08/04/2017
Replaced the bearing and rollers. Optest ok. Advised cust to replace the foil vent with a semi rigid or rigid vent
We serviced a
KBLS36FKB00 KITCHENAID
Model REFRIGERATOR
Near Cleveland, OH 44108
Dan H
Job Details: 08/04/2017
Installed new inverter board, op test good
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Elyria, OH 44035
Paul H.
Job Details: 08/04/2017
Ran diagnostics, f5e2 lid lock, f8e1 no fill/ long fill, cleared, ran manual spin and agitate, good, no issues found; Job Cmpltd,
We serviced a
MEDX700EXL0 MAYTAG
Model DRYER
Near Mentor, OH 44060
Jeff M
Job Details: 08/04/2017
I found duck tape in the fan I clean the fan out unit tested good
We serviced a
KRMF706ESS00 REFRIGERATOR
Model WHIRLPOOL
Near Painesville, OH 44077
Jeff M
Job Details: 08/04/2017
I was unable to duplicate the noise I put the unit into a diagnostic test to individually test the components of the machine unit tested good;
We serviced a
MEDC215EW1 WHIRLPOOL
Model DRYER
Near Mentor, OH 44060
Jeff M
Job Details: 08/04/2017
The timer is not rotating I put the timer on 70 minutes waited 20 minutes and it was still on 70 minutes it's a new timer; ordrng 1 WPW10185982 (timer)
We serviced a
WRF535SMBM00 WHIRLPOOL
Model REFRIGERATOR
Near North Royalton, OH 44133
Chad P.
Job Details: 08/04/2017
Found ice maker unabke to eject cubes. Replaced i.m. Ow working. Found ice build up on freezer floor. Found door deformed and unable to seal. Needs door replaced. Advised it will take time for door to come in. ; ordrng 1 22977864SQ (DOOR, SS), used 1 W10884390 (ICE MAKER ASSY)
We serviced a
WED9200SQ1 WHIRLPOOL
Model DRYER
Near Broadview Heights, OH 44147
Paul H.
Job Details: 08/04/2017
Installed control. Op test no good. Unit displaying l2 error code. Found new heating element shorted to ground. Likely failed as a result of faulty control. Needs heater replaced. Please place on cancelation list. ; ordrng 1 WP8544771 (ELEMENT),
We serviced a
FFSS2614QS4A FRIGIDAIRE
Model REFRIGERATOR
Near Walton Hills, OH 44146
Chad P.
Job Details: 08/04/2017
Found unit running and cooling at this time. Advised to monitor. Is issue return advised to try a different outlet. If that doesnt help please conract lowes back for service. ; Job Cmpltd,
We serviced a
MAV4755AWW WHIRLPOOL
Model WASHER
Near Parma, OH 44134
Chad P.
Job Details: 08/04/2017
Found motor pulley broke and chewed through belt. Needs motor and belt replaced. Cust will be replacing the unit.
We serviced a
MFI2569VEM4 MAYTAG
Model REFRIGERATOR
Near South Amherst, OH 44001
Paul H.
Job Details: 08/04/2017
Customer described issue as no indication on UI, soft motor sounds accompanied, symptoms of HV board failure, based on prior experience needs an HV Control; ordrng 1 WPW10312695 (cntrl-elec),
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS26LF8CSN
Near Bainbridge Township, OH 44023
Robert A.
Job Details: 08/04/2017
Ran water through disp, cycled i/m, checked evap drain, no leak found, talked w/cust, said that it only happened 1time, cust to watch,job comptd
We serviced a
WHIRLPOOL RANGE
Model WFG510S0AS2
Near Cleveland, OH 44102
Brian B
Job Details: 08/04/2017
Verified pop, sent pic. Oven not lighting. Started bake cycle. 120v on con 2-7 from main control to spark board. Not sparking or lighting. Found melted cap on spark board. Could be from overheating panel by LR top burner. Sent pic. Per GS, ohmed out valve coils. 220 per each coil. Correct. Will need new spark board. Office to order.; ordrng 1 WPW10511278 (SPARK BOARD), schdld next appmnt for 8/10
We serviced a
MDE4000AYW WHIRLPOOL
Model DRYER
Near MENTOR ON THE, OH 44060
Dan H
Job Details: 08/04/2017
Installed new rollers, op test good ; Job Cmpltd
We serviced a
MAYTAG DRYER
Model MGDC300BW1
Near Brooklyn, OH 44144
Brian B
Job Details: 08/04/2017
Customer left a black magic marker in pocket and it broke apart.advised customer that this would not be covered by whirl. Customer tried various chemicals to remove. Advised customer that this will not affect operation once ink is baked on. Customer tried a weak acetone solution and this took most of the ink off without damaging drum or rear bulkhead. Optest ok.; Job Cmpltd,
We serviced a
GHWN5250D0WS GE
Model WASHER
Near Painesville, OH 44077
Corina B
Job Details: 08/04/2017
CC that the tube doesnt spin. Found the motor has 8 flashes, inverter transistor temp protection. Will need a new shaft and motor. Called GS to order parts. ; ordrng 1 WH20X10094 (motor and inverter a) and 1 WH38X10019 (shaft and tube asm)
We serviced a
MSD2352KEW MAYTAG
Model REFRIGERATOR
Near Euclid, OH 44132
Dan H
Job Details: 08/03/2017
Found unit leaking at filter drier connection, installed new filter drier, brought system into a 28" vacuum, watched 15 minutes, no change on gauges, recharged unit with 4.5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 WPW10143759 (DRIER) from stock, Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Lakewood, OH 44107
Brian B
Job Details: 08/03/2017
CC that she pushes power button, panel lights up, but before she can press start pad, panel shuts down.. if cust resets power, then machine will work. Removed j19 UI connector. Spread contacts and reseated connector. Checked vol to filter and at control. 119v, Correct.. dedicated outlet is properly polarized and grounded. Ran diag , F8E3, too much foam or overfill. Drain pump and valves working properly. Advised customer on soap usage.Tested panel at least a dozen times. Power stays on when power button is pressed. Cannot duplicate problem. Optest ok.; Job Cmpltd,
We serviced a
MAYTAG REFRIGERATOR
Model MSS26C6MFZ00
Near Avon Lake, OH 44012
Brian B
Job Details: 08/03/2017
Found lower ff door hinge cover scraping when opening door. Used dremil tool to remove flashing from cover. Greased lower hinge cam. Optest ok.; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB980BW0
Near Westlake, OH 44145
Brian B
Job Details: 08/03/2017
Found main bearings have failed. Will need shaft and bearing kit. Will give est. cust wil call cons assist to see if they will help with repair as machine is under 4 yrs old. Do not order part. Paid sc. good for 30 days. ; Job Cmpltd,
We serviced a
MGD7000AW1 MAYTAG
Model DRYER
Near Seven Hills, OH 44131
Chad P.
Job Details: 08/03/2017
Installed valve. Op test no good. Found coupling on new valve will. Ot accept water line. Couple on new valve is not changable. Cust unable to schedule for return appt at this time. She will call in the office to do so. G.s. To please review valve and coupling
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44129
Chad P.
Job Details: 08/03/2017
Cc that unti isnt locking and not sensing correctly. Unit stored fault for water temp. Hot and cold are correct and temps check good. Cleared fault. Reset control and calibrated unit. Unit did not fail to operate correctly. Advised as normal. Recorded pop from aarons. ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFF2558FEZ01
Near Chester Township, OH 44026
Robert A.
Job Details: 08/03/2017
We serviced a
NED4655EW MAYTAG
Model DRYER
Near Geneva, OH 44041
Jeff M
Job Details: 08/03/2017
The unit is only getting 120vac not 240vac customer needs to hire a professional licensed electrician; Job Cmpltd,
We serviced a
WDF560SAFM0 WHIRLPOOL
Model DISHWASHER
Near North Perry, OH 44081
Jeff M
Job Details: 08/03/2017
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
MEDB855DC3 MAYTAG
Model DRYER
Near Amherst, OH 44001
Paul H.
Job Details: 08/03/2017
Ran diagnostics, F6E3 and F6E2 communication error, also F2E2 stuck key, cleared and started unit, cc of leaking, ran and checked for leaks, found none, ordering UI, asked to observe in the interim; ordrng 1 W10849061 (panel-cntl)
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Lorain, OH 44053
Paul H.
Job Details: 08/03/2017
Started a cycle to observe sound customer is experiencing, slipping under a load, removed belt shied, belt, shifter, and cam, found no physical damage, cam was overtighted onto shaft, reinstalled components correctly and tested again, sound persists and definitely sound like its in the gearcase, ordering; ordrng 1 W11035751 (GEARCASE)
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near MAYFIELD VILLAGE, OH 44143
Robert A.
Job Details: 08/03/2017
Ran diognastics, good, ran recal, good, found drain hose leaking, note the fact drain hose is not in use, tightened drain hose, filled unit and drained, good, op test ok; Job Cmpltd, saved tckt [SdLink\295341a.png],
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Cleveland, OH 44118
Robert A.
Job Details: 08/03/2017
Pressed power unit turned on, ran drain and spin, good, ran diagnostics, off bal load, cleared, ran test 51,good, ran test 52, started normal wash, unit filled and adj, good, had cust start unit, when cust presses start, unit does not start, explained how to start unit, working as designed, cust wants a new unitTalked w/jr and wptl on hold for over 15 min, no answer, contacted ab; Job Cmpltd,
We serviced a
DBXR463EG6WW GE
Model DRYER
Near Painesville Township, OH 44077
Corina B
Job Details: 08/03/2017
CC that the clothes are taking a long time to dry. Went outside to check the outside vent, no airflow. Removed the vent, clogged with lint. Advised cust to call DRYER VENT WIZARD to have the vent cleaned out. Vacuumed the inside of the dryer out. Optest ok.
We serviced a
MDB8949SBB3 MAYTAG
Model DISHWASHER
Near South Euclid, OH 44121
Dan H
Job Details: 08/03/2017
Customer complaint that control panel is not working, confirmed, found silver migration in ribbon cable, unit needs new user interface(blk); ordrng 1 W10811164 (user interface ), schdld next appmnt for 8/10 THU
We serviced a
WFW7590FW0 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44118
Dan H
Job Details: 08/03/2017
Customer complaint that time is jumping around on display, explained to customer that the time is an estimated time, showed customer in use a care guide where it say times are an estimated time and unit could add or subtract time, unit is operating as designed ; Job Cmpltd
We serviced a
WRS325FDAM04 WHIRLPOOL
Model REFRIGERATOR
Near University Heights, OH 44118
Dan H
Job Details: 08/03/2017
Customer complaint that unit is leaking water, found water leaking from water supply line to house, advised customer that they needs a plumber to repair hose water lines, unit is operating as designed ; Job Cmpltd
We serviced a
110.96581110 WHIRLPOOL
Model DRYER
Near Cleveland, OH 44109
Chad P.
Job Details: 08/03/2017
Found cut off open. Replaced with kit. Op test ok. See quick pic for tax form. ; used 1 279769 (THERMAL CUTOFF)
We serviced a
MVWC565FW0 MAYTAG
Model WASHER
Near Cleveland, OH 44109
Chad P.
Job Details: 08/03/2017
Found drain pump failed. Pump is burning hot and smells like electrical short. Unplugged unit advised to not use unit. ; ordrng 1 W10876600 (PUMP),
We serviced a
WFG515S0EW1 WHIRLPOOL
Model RANGE
Near Brook Park, OH 44142
Chad P.
Job Details: 08/03/2017
Found front panel now out of alignment. Unable to correct need oanle replaced. ; ordrng 1 WPW10022090 (PANEL)
We serviced a
KRFF507ESS01 KITCHENAID
Model REFRIGERATOR
Near Painesville, OH 44077
Jeff M
Job Details: 08/03/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
ABB1924BRB00 AMANA
Model REFRIGERATOR
Near Painesville, OH 44077
Jeff M
Job Details: 08/03/2017
Customer had items freezing right by the fridge vent. Explain to the customer that the temperature of air that is coming out of the vent is roughly 0° and to be careful not to put freezable items by the vent; Job Cmpltd,
We serviced a
RED4340SQ1 ROPER
Model DRYER
Near Montville, OH 44064
Jeff M
Job Details: 08/03/2017
The unit will not turn on I found the thermal fuse open and the heating element to grounding out replaced both parts unit tested good; used 1 279838 (ELEMENT), and 1 WP3392519 (THERMAL FUSE)
We serviced a
FRS6R5EMB7 FRIGIDAIRE
Model REFRIGERATOR
Near Painesville, OH 44077
Jeff M
Job Details: 08/03/2017
Customer is having an ice maker issue I found that the generic icemaker the customer bought is not supplying the 120 V AC to the water valve needs a new icemaker. Customer can install no return appointment is needed at this time; ordrng 1 5304458371 (ice maker)
We serviced a
WRF560SMYW05 WHIRLPOOL
Model REFRIGERATOR
Near Sheffield, OH 44054
Paul H.
Job Details: 08/03/2017
Unit has has buildup in bottom of fc due to faulty drain "valve", is allowing air in which is subsequently freezing, needs replaced, also items in RC are too cold, damper is not cycling, needs replaced as well; ordrng 1 W10854533 (valve) and 1 W11087463 (DAMPER CONTROL),
We serviced a
MFI2269VEM10 MAYTAG
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Paul H.
Job Details: 08/03/2017
Replaced IM, cycled and filled, op test ok.; Job Cmpltd,
We serviced a
MEDC300XW0 WHILRPOOL
Model DRYER
Near Warrensville Heights, OH 44122
Dan H
Job Details: 08/03/2017
Customer complaint that unit is not starting, found unit missing a line of power, advised customer that they need an electrician to correct power supply, unit is operating as designed ; Job Cmpltd
We serviced a
MDB8959SFZ4 MAYTAG
Model DISHWASHER
Near Willoughby, OH 44094
Corina B
Job Details: 08/03/2017
Replaced the parts listed. Optest ok. ; Job Cmpltd
Near WARRENSVL HTS, OH 44122
Dan H
Job Details: 08/03/2017
Customer complaint that fresh food section door gasket is torn, confirmed, unit needs new fresh food section door gasket, no model/serial tag; ordrng 1 2188320A (SEAL)
We serviced a
WRF535SMBM00 WHIRLPOOL
Model REFRIGERATOR
Near North Olmsted, OH 44070
Paul H.
Job Details: 08/03/2017
Humidity on mullion, humidity control is on checked mullion connector, connected firmly, checked for voltage at mullion connector, 3 VAC, checked at connector under hinge cover, 120 VAC, found neutral open in door wiring, ordering door; ordrng 1 13107881SQ (dor-fip ss)
We serviced a
WRS322FDAW04 WHIRLPOOL
Model REFRIGERATOR
Near Olmsted Falls, OH 44138
Paul H.
Job Details: 08/03/2017
Replaced door, turned water on and found dual valve at back of unit is cracked, needs replaced; ordrng 1 WPW10179146 (valve-inlt),
We serviced a
MAYTAG DISHWASHER
Model MDB8959SBB0
Near Bay Village, OH 44140
Brian B
Job Details: 08/03/2017
Panel not working. Some pads not responding and and when other pads are pressed a different pad lights up. Ran panel test. Control is working. Will need new panel. Office to order.; ordrng 1 WPW10475779 (PANEL), schdld next appmnt for 8/10 THU !,
We serviced a
MAYTAG WASHER
Model MHW5100DC0
Near Westlake, OH 44145
Brian B
Job Details: 08/03/2017
, Replaced bellow. Ran test cycle. Optest ok.; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWS04
Near Bainbridge Township, OH 44023
Robert A.
Job Details: 08/03/2017
Found evap drain frozen/clogged, replaced drain, cleared ice, op test ok; used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd,
We serviced a
NA-82313MF FRIGIDAIRE
Model REFRIGERATOR
Near Painesville, OH 44077
Corina B
Job Details: 08/03/2017
Could not read model or serial number. CC can not get water or ice to make. Replaced the water filter with a new one, started to produce water. Advised cust to change the plastic water line to a copper or flex line. Optest ok
We serviced a
MFW9700SQ1 WHIRLPOOL
Model WASHER
Near Beachwood, OH 44122
Dan H
Job Details: 08/03/2017
Customer complaint that unit stops mid cycle and flashes error code, ran service test cycle, unit did not complete the test cycle, unit stopped and flashed f02(long drain error code, found several socks lodged in filter basket, removed, unit drained, op test good
We serviced a
KBLC36MHS01 KITCHENAID
Model REFRIGERATOR
Near Cleveland, OH 44124
Dan H
Job Details: 08/03/2017
Customer complaint that unit is not cooling, unit turned off when tech arrived, turned unit on, evaporator fan is running, condenser fan and compressor are running, good frost pattern on evaporator, defrost system is working, unable to duplicate the problem, unit is operating as designed, advised customer if problem persists to leave unit running and contact us again
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Chagrin Falls, OH 44022
Robert A.
Job Details: 08/03/2017
Installed door panel, op test ok; Job Cmpltd,
We serviced a
WTW5500XW1 WHIRLPOOL
Model WASHER
Near Mentor-on-the-Lake, OH 44060
Dan H
Job Details: 08/03/2017
Customer complaint that unit is making a loud noise and unit is taking 45 minutes to complete spin cycle, ran diagnostics, no error codes found, ran manual test cycle for heavy agitate and high speed spin, no unusual noises heard, ran drain and spin with 6 wet bath towels, unit completed spin cycle in normal run time, towels were barely damp, no unusual noises heard, unit is operating as designed ; Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model LSC8244DZ0
Near Chagrin Falls, OH 44023
Robert A.
Job Details: 08/03/2017
Found lid switch broken, replaced, op test ok; used 1 3949247V (SWITCH46.30) from stock, , Job Cmpltd,
We serviced a
MVWB835DW2 MAYTAG
Model WASHER
Near Mentor, OH 44060
Corina B
Job Details: 08/03/2017
C that the unit is leaking. Ran diag no codes. Ran manual test found when the water going into the dispenser its overflowing the dispenser with water. Will need a housing. Called GS to order part. R/s per cust req; ordrng 1 W10887780 (HOUSING ), schdld next appmnt for 8/11 FRI
We serviced a
WRF560SMYW05 WHIRLPOOL
Model REFRIGERATOR
Near Mentor, OH 44060
Corina B
Job Details: 08/03/2017
CC that the lf door is not sealing. Found there are scratches on every door. Took pic. Did find the delivery date of 7/1/17. Called GS to order doors. Cust will call if doors come in sooner. ; ordrng 1 LW10353181 (dor-fip wh) and 1 LW10393587 (dor-fip wh) and 1 LW10433606 (dor-fip wh) and 1 WPW10481434 (nameplate), schdld next appmnt for 9/28 THU
We serviced a
DFE29JGDABB GE
Model REFRIGERATOR
Near Perry, OH 44081
Corina B
Job Details: 08/03/2017
CC that they are not getting water or ice going to the unit. Checked water line, its an inline valve. Checked the voltage to water water valve, getting 120v. Will need a new water valve. Called BB to order part. ; ordrng 1 WR57X10098 (valve dual water), schdld next appmnt for 8/10 THU
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Mentor, OH 44060
Dan H
Job Details: 08/03/2017
Customer complaint that unit is leaking oil, confirmed, unit needs new gearcase; ordrng 1 W11035751 (GEARCASE), schdld next appmnt for 8/10 THU