We serviced a
NED4655EW1 AMANA
Model DRYER
Near Parma, OH 44129
Dan H
Job Details: 08/07/2017
Customer complaint that unit is not heating, started normal dry cycle, unit is not heating,, found power supply missing a line of power, advised customer that they need an electrician to correct power supply, unit is operating as designed ; Job Cmpltd
We serviced a
WRT318FZDW02 WHIRLPOOL
Model REFRIGERATOR
Near Avon, OH 44011
Paul H.
Job Details: 08/07/2017
, Customer explained that son had it on the coldest setting and she had tomatoes freeze, moved it to the recommended but it still seems too cold to her, took temps, FC avg 6F, RC avg 37F, a little colder in spots but that is to be expected, asked customer if she wanted it warmer, she said yes, bumped it down one setting and showed customer how to put it back to recommended if she finds this setting to warm, also advised to give 24 hours for change to equalize.; Job Cmpltd,
We serviced a
WRT518SZFW00 WHIRLPOOL
Model REFRIGERATOR
Near Chester Township, OH 44026
Jeff M
Job Details: 08/07/2017
Installed new part unit op tested good. Customer can put the nameplate on; ordrng 1 WPW10481434 (NAME PLATE),
We serviced a
KEBS109BSS0 KITCHENAID
Model WALL OVEN
Near Chagrin Falls, OH 44022
Jeff M
Job Details: 08/07/2017
The incorrect part was ordered from the Highland thermostat in the rear is open. I have the heating elements for return; ordrng 1 WP4449751 (HIGH LIMIT THERMO),
We serviced a
WDF320PADB3 WHIRLPOOL
Model DISHWASHER
Near Willowick, OH 44095
Corina B
Job Details: 08/07/2017
Door was damage. Took pic. Will need to order another door. Called GS to order a new door. Replaced the main control. Brought core back for return. Ran calibration, optest ok. ; ordrng 1 WPW10274895 (panel), schdld next appmnt for 8/14 MON
We serviced a
MVWC565FW0 MAYTAG
Model WASHER
Near Olmsted Township, OH 44138
Chris H.
Job Details: 08/07/2017
Customer complaint that unit is not starting and has no power, found intermittent 120 volts to contol, voltage is constant at outlet, found power cord falling out of outlet causing the issue, adjusted prongs on power cord,voltage is now constant, op test good; Job Cmpltd
We serviced a
WRS571CIDM01 WHIRLPOOL
Model REFRIGERATOR
Near Seven Hills, OH 44131
Dan H
Job Details: 08/07/2017
Customer complaint of frost build up in freezer section, found freezer section door gasket not sealing at top, applied heat and petroleum jelly to draw gaskt to cabint, gasket is sealed now, op test good ; Job Cmpltd
We serviced a
MEDC215EW1 MAYTAG
Model DRYER
Near Garfield Heights, OH 44125
Dan H
Job Details: 08/07/2017
Customer complaint that dryer is not heating, started normal dry cycle, unit is not heating, found power supply missing a kine of power, advised customer that they need an electrician to correct power supply, unit is operating as designed ; Job Cmpltd
We serviced a
MVWC565FW0 MAYTAG
Model WASHER
Near WILOUGHBY HLS, OH 44094
Corina B
Job Details: 08/07/2017
CC there is plastic pieces breaking off in the drain hose. Removed drain hose, nothing in the drain hose. Ran diag f7e1 basket speed fault, .Basket will not spin free. Checked in between basket and tub, found the hub is broken in half. Will need a new hub. Called GS to order part. ; ordrng 1 W10528947 (hub), schdld next appmnt for 8/14 MON
We serviced a
WDT720PADM2 WHIRLPOOL
Model DISHWASHER
Near Olmsted Falls, OH 44138
Chris H.
Job Details: 08/07/2017
Customer complaint that unit will fill up with water and then do nothing, confirmed wash motor is not operating, ran codes non stored, checked wiring, have continuity to motor, control is not sending 120 volts to wash motor, unit needs a new main control, confirmed with bb ordeing part; ordrng 1 W10854231 (cntrl-elec), schdld next appmnt for 8/14 MON
We serviced a
WRX988SIBM01 WHIRLPOOL
Model REFRIGERATOR
Near Independence, OH 44131
Dan H
Job Details: 08/07/2017
Customer complaint of loud buzzing noise, ran service test mode, started compressor, condenser fan, fresh food section evaporator fan, freezer section evaporator fan, and air damper, no unusual noises heard, fresh food section evaporator and freezer section evaporator have good frost pattern, unit is operating as designed ; Job Cmpltd
We serviced a
KUDS30IVBS3 KITCHENAID
Model DISHWASHER
Near Garfield Heights, OH 44125
Dan H
Job Details: 08/07/2017
Customer complaint that rinse start and cancle lights stay on dimly lit, confirmed, unit needs new user interface(blk); ordrng 1 WPW10250015 (user interface ), schdld next appmnt for 8/14 MON
We serviced a
WRT311FZDW00 WHIRLPOOL
Model REFRIGERATOR
Near Lorain, OH 44053
Paul H.
Job Details: 08/07/2017
Water accumulating in RC, under difusser, noise is fan noise from ice buildup in FC, unit is having a defrost issue, forced a defrost, heater and bi-metal good, ordering ADC; ordrng 1 WPW10352689 (cntrl-elec),
We serviced a
MDE5500AYW DRYER
Model WHIRLPOOL
Near Lorain, OH 44052
Paul H.
Job Details: 08/07/2017
CC long dry times, adequate intake air, tumbling, checked heat, appropriately, unit has plastic venting, advised customer to replace immediately, recommend semi rigid at the least, also advised customer to have entire run cleaned out.; Job Cmpltd,
We serviced a
MVWB855DC1 MAYTAG
Model WASHER
Near Lorain, OH 44053
Paul H.
Job Details: 08/07/2017
Entered diagnostics, f0e5 off balance load, cleared, ran tests 10-14, all spins and agitates function correctly, no grinding observed, op test ok.; Job Cmpltd,
We serviced a
MFI2569VEM4 MAYTAG
Model REFRIGERATOR
Near South Amherst, OH 44001
Paul H.
Job Details: 08/07/2017
Replaced main board, programmed, op test ok.; Job Cmpltd
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Lorain, OH 44053
Paul H.
Job Details: 08/07/2017
Ran diagnostics, no errors, ran auto test, lower water levels than normal, clicking sounds customer has observed is latch clicking, even when unit is not in use, only common thread is ACU, ordering; ordrng 1 W11116592 (CNTRL-ELEC),
We serviced a
WMH31017FS0 WHIRLPOOL
Model MICROWAVE
Near Mayfield Heights, OH 44124
Jeff M
Job Details: 08/07/2017
The unit was operating correctly could not duplicate any issues; Job Cmpltd
We serviced a
JFC2089WEM6 JENNAIRE
Model REFRIGERATOR
Near Willoughby, OH 44094
Jeff M
Job Details: 08/07/2017
The unit was leaking. I found the drain was frozen i steamed the unit installed new part unit op tested good ; used 1 W10619951 (TUBE-DRAIN)
We serviced a
KRMF706ESS01 KITCHENAID
Model REFRIGERATOR
Near Strongsville, OH 44149
Chris H.
Job Details: 08/07/2017
Customer complaint that unit has lost all cooling and functions, fridge is not running, pulled unit, remove back panel, power supply board smells burnt wasnt properly mounted,unit is getting proper power from wall, unit needs a new power supply board, confirmed with bb ordering part; ordrng 1 WPW10624574 (cntrl-elec), schdld next appmnt for 8/14 MON
We serviced a
WRF560SEYM00 WHIRLPOOL
Model REFRIGERATOR
Near Garfield Heights, OH 44125
Dan H
Job Details: 08/07/2017
We serviced a
WTD910SAYE2 WHIRLPOOL
Model DISHWASHER
Near North Ridgeville, OH 44039
Paul H.
Job Details: 08/07/2017
Replaced diverter motor and diffuser, tested, unit operating properly, op test ok; Job Cmpltd,
We serviced a
GDT580SSF4SS GE
Model DISHWASHER
Near Avon, OH 44011
Paul H.
Job Details: 08/07/2017
Ran auto test, found pump and hose were not installed correctly, corrected and tested, op test ok.;
We serviced a
KRMF706EBS01 KITCHENAID
Model REFRIGERATOR
Near Westlake, OH 44145
Paul H.
Job Details: 08/07/2017
Found filter not seated properly causing leakage, reseated and tested, good, leak resolved. Also found FC frosted on right side due to door improperly installed, corrected, cleard ice; Job Cmpltd
We serviced a
KUIS18PNZB1 KITCHENAID
Model ICE MAKER
Near Westlake, OH 44145
Paul H.
Job Details: 08/07/2017
Ran a diagnostic test, recirc pump is not functioning, needs replaced, no other issues found; ordrng 1 W10908287 (RECIRC PUMP)
We serviced a
KSDB900ESS0 KITCHENAID
Model RANGE
Near Avon Lake, OH 44012
Paul H.
Job Details: 08/07/2017
Error f8e0, unable to sense fan speed, needs cooling fan assembly and HALL sensor, quoted part W11107275
We serviced a
KRFC704FSS00 WHIRLPOOL
Model REFRIGERATOR
Near Avon Lake, OH 44012
Paul H.
Job Details: 08/07/2017
Replaced evap housing and thermistor, old housing had thermistor disconnected and tucked behind foam. part was in cust home upon arrival, tested unit, unit started cooling properly, op test ok; Job Cmpltd
We serviced a
MDB7749AWW1 MAYTAG
Model WASHER
Near Avon, OH 44011
Paul H.
Job Details: 08/07/2017
Ribbon cable is shorted causing some pads to not function, needs UI replaced, quoted: UI W10811149
We serviced a
KDHE404DSS0 WHIRLPOOL
Model DISHWASHER
Near Concord Township, OH 44060
Jeff M
Job Details: 08/07/2017
The unit will not run properly it'll run properly for 15-20 minutes and then drain out. And display a long drain code the drain hoses clear nothing is plugging the drain pump. unit needs a control and sensor; ordrng 1 W10866116 (CONTROL) and 1 WPW10705575 (SENSOR)
We serviced a
ED25PEXHB00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44128
Chad P.
Job Details: 08/07/2017
Installed closer. Op test ok.
We serviced a
WRF767SDEM01 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44139
Dan H
Job Details: 08/07/2017
Customer complaint that unit is not dispensing water after filter replacement, confirmed, found valve not opening, valve recieving 120vac, applied 120 vac to valve, valve did not open, unit needs new valve; ordrng 1 WPW10341329 (VALVE), schdld next appmnt for 8/15 TUE
We serviced a
MSC21C6MFZ00 MAYTAG
Model REFRIGERATOR
Near Eastlake, OH 44095
Corina B
Job Details: 08/07/2017
CC that the water/ice dispenseper is leaking and a dent on the FF door. Found the door ice flap is not closing. And found a dent on the ff food. Will need a new ff door and adoor ice flap. Called GS to order parts. ; ordrng 1 LW10839084 (DOOR) and 1 W10889430 (DOOR ICE FLAP), schdld next appmnt for 8/14 MON
We serviced a
KITCHENAID DISHWASHER
Model KUDC03FVSS0
Near Cleveland Heights, OH 44118
Brian B
Job Details: 08/07/2017
Panel not responding. Found burned areas on control and burned connector. Will need new control and harness. Will give est. cust does not want to repair. Do not order parts.; , Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KUDK03FTWH3
Near Cleveland, OH 44124
Robert A.
Job Details: 08/07/2017
Installed disp, ran diagnostic cycle, door opened, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
KENMORE RANGE
Model 790.96213400
Near Mentor, OH 44060
Robert A.
Job Details: 08/07/2017
Found left front element open, receiving 220vacAb to review and quote; ordrng 1 316224200 (LEFT FRONT ELEMENT),
We serviced a
WRS586FLDM01 WHIRLPOOL
Model REFRIGERATOR
Near Mentor, OH 44060
Corina B
Job Details: 08/07/2017
CC that the augor motor is broken. Removed the ice bin and the coupling is missing a tooth and the seal is broken. Will need anew coupling and seal . Called BB to order parts. ; ordrng 1 WP2198628 (seal) and 1 WP2220458 (coupling), schdld next appmnt for 8/11 FRI
We serviced a
WRT518SZFM00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44132
Corina B
Job Details: 08/07/2017
Steamed gasket out and use a thin coat of vasoline around the gasket. Optest ok.; Job Cmpltd
We serviced a
WRF767SDEM01 WHIRLPOOL
Model REFRIGERATOR
Near North Madison, OH 44057
Corina B
Job Details: 08/07/2017
pre id main control. Frost in ff evap. Cust is calling. Whirlpool to see about getting a replacement. They will be calling on monday
We serviced a
FGET3065PFC FRIGIDAIRE
Model WALL OVEN
Near Highland Heights, OH 44143
Corina B
Job Details: 08/07/2017
Replaced the control and the oven sensor. Heated the oven to 350* optest ok
We serviced a
JFC2089HES JENN-AIR
Model REFRIGERATOR
Near Beachwood, OH 44122
Dan H
Job Details: 08/07/2017
Customer complaint that unit is not cooling , unit unplugged when tech arrived, plugged unit in, evaporator fan is running, compressor and condenser fan are running, compressor amp draw at 1amp damper opened, good frost pattern on evaporator, display shows freezer temperature is dropping, fresh food section temperature is rising(from 74 degrees to 90 degrees), unit needs new control and fresh food section thermistor; ordrng 1 12002355 (THERMISTOR) and 1 WPW10207861 (CNTRL), schdld next appmnt for 8/11 FR
We serviced a
MGR6775BDS WHIRLPOOL
Model RANGE
Near Solon, OH 44139
Dan H
Job Details: 08/07/2017
Customer complaint that top oven is not heating, confirmed, ignitor not glowing, ignitor recieving 120vac, installed new ignitor, op test good ; used 1 12400035 (IGNITOR) from stock, Job Cmpltd
We serviced a
WEG730H0DW0 WHIRLPOOL
Model RANGE
Near Solon, OH 44139
Dan H
Job Details: 08/07/2017
Installed new cooling fan, op test good
We serviced a
GSD2100V35CC GE
Model DISHWASHER
Near Mentor, OH 44060
Jeff M
Job Details: 08/04/2017
The unit is not draining I found the chopper blades inside the dishwasher were broken and completely clogged needs a new kit; ordrng 1 WD19X10038 (impeller kit asm),
We serviced a
WFE530C0EW WHIRLPOOL
Model RANGE
Near MENTOR ON THE, OH 44060
Jeff M
Job Details: 08/04/2017
I found the large heating element temp sensor has failed unit needs a new large heating element for the cooktop; ordrng 1 W10823727 (ELEMENT), schdld next appmnt for 8/11 FRI !, saved tckt [SdLink
We serviced a
WDT720PADM2 WHIRLPOOL
Model DISHWASHER
Near Brooklyn, OH 44144
Chad P.
Job Details: 08/04/2017
Found latch is working. Canceled cycle and reset control. Started not al wash 2x. Unit now working correctly. Op test ok. ; Job Cmpltd
We serviced a
WDF520PADM5 WHIRLPOOL
Model DISHWASHER
Near Bay Village, OH 44140
Chad P.
Job Details: 08/04/2017
Found upper sprayer not installed correctly. Corrected sprayer position. Ran normal wash and canceled. Ran service test mode no faults. Calibrated unit. Advised to use as normal. ; Job Cmpltd,
We serviced a
MEDB850YW0 WHIRLPOOL
Model DRYER
Near Cleveland, OH 44135
Chad P.
Job Details: 08/04/2017
Found thermal open. Ran timed dry with no heat. Unit did not heat. Ran timed dry with heat. Unit heated and cycled. Venting checks good. Op test ok. ; used 1 WP3390719 (THERMAL FUSE) from stock, Job Cmpltd, saved tckt [SdLink\295487a.png], saved tckt [SdLink
We serviced a
KBRA20EMSS00 KITCHENAID
Model REFRIGERATOR
Near Olmsted Falls, OH 44138
Chad P.
Job Details: 08/04/2017
Installed compressor. Charged unit. Op test ok.
We serviced a
WTW8000BW0 whirlpool
Model washer
Near Strongsville, OH 44136
Chad P.
Job Details: 08/04/2017
No stored faults. Ran unit through service test mode and manual test mode for spin. Inspected drive system. All checks good. Suspension checks good. Found fr leg loose. Tightened. Acvised to use as normal. Op test ok. ; Job Cmpltd,
We serviced a
KENMORE REFRIGERATOR
Model 253.77872509
Near Mentor, OH 44060
Robert A.
Job Details: 08/04/2017
Founf bottom of door hitting cab, needs 4spacers to raise doorAb to review and quote; ordrng 4 240311303 (WASHER)s, saved tckt [SdLink
We serviced a
KITCHENAID REFRIGERATOR
Model KSRB25FHSS01
Near Mentor, OH 44060
Robert A.
Job Details: 08/04/2017
Found fitting at end of water line in disp broken, causing water to spray out, needs fitting Ab to review and quote; ordrng 1 WP4388152 (FITTING/TUBE),
We serviced a
KENMORE RANGE ELE
Model 790.96213400
Near Mentor, OH 44060
Robert A.
Job Details: 08/04/2017
Found left front element open, receiving 220vacAb to review and quote; ordrng 1 316224200 (LEFT FRONT ELEMENT), saved tckt [SdLink
We serviced a
MAYTAG WASHER
Model MVWC415EW0
Near Garrettsville, OH 44231
Robert A.
Job Details: 08/04/2017
Ran diagnostics, no codes, ran recal cycle, disp upsidedown, corrected and installed, ran spin cycle, disp stayed on, op test ok; , Job Cmpltd,
We serviced a
GE REFRIGERATOR
Model GFE29HGDIBB
Near Rootstown Township, OH 44272
Robert A.
Job Details: 08/04/2017
Installed c/b and fan kit with software undate, op test ok; , Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Kent, OH 44240
Robert A.
Job Details: 08/04/2017
Ran diognastics, no codes, ran recal, valve screens clear, tested valves, good, pressure hose clear, ran normal wash, unit filling with over filled, pressure hose good, needs control; ordrng 1 W11116590 (CONTROL), schdld next appmnt for 8/11 FRI !,
We serviced a
WMH53520AS1 WHIRLPOOL
Model MICROWAVE
Near WARRENSVL HTS, OH 44122
Dan H
Job Details: 08/04/2017
Customer complaint that unit is not heating, comfirmed, found diode and magnetron shorted, unit needs new diode and magnetron; ordrng 1 W10492278 (DIODE) and 1 W10844213 (MAG), schdld next appmnt for 8/14 MON
Near Cleveland Heights, OH 44118
Dan H
Job Details: 08/04/2017
Unit is a brand new frigidaire gas range, we are not authorized to do frigidaire manufacturers warranty work; Job Cmpltd
We serviced a
MVWC565FW0 WHIRLPOOL
Model WASHER
Near Shaker Heights, OH 44122
Corina B
Job Details: 08/04/2017
CC that the unit is shaking and vibrating. Found the unit is not level. Leveled the legs. Ran a drain and spin. Optest ok. ; Job Cmpltd
We serviced a
MEDX655DW0 WHIRLPOOL
Model DRYER
Near Shaker Heights, OH 44122
Corina B
Job Details: 08/04/2017
CC the unit is squeaking. Turned unit on let it run for 20 min. Could not duplicate the problem. Optest ok
We serviced a
ABB1924BRM00 AMANA
Model REFRIGERATOR
Near Cleveland Heights, OH 44118
Dan H
Job Details: 08/04/2017
Customer complaint of ice build up on freezer section floor, found ice buildup common with evaporator drain tube clog, unit needs drain tube and ice cleared, cleared ice, cleared drain tube and ice, op test good
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Ravenna, OH 44266
Gail V.
Job Details: 08/04/2017
Checked under unit, no water, ran diagnostics, no codes, ran recal cycle, good, ran rinse and spin, found hole in hose from tub to pump, needs hose; ordrng 1 W10802689 (HOSE TUB TO PUMP), schdld next appmnt for 8/11 FRI !,
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Streetsboro, OH 44241
Robert A.
Job Details: 08/04/2017
Installed timer and cover, set for 20 min, watched timer, timer moving, unit shut off, op test okCust has a foil accordion style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.; Job Cmpltd,
We serviced a
KITCHENAID SXS REFRIGERATOR
Model KSC23C8EYY02
Near Aurora, OH 44202
Robert A.
Job Details: 08/04/2017
Found ff evap frozen, thermistor coroded, cleared ice from evap, replaced thermistor, op test ok; used 1 W10902214 (THERMISTOR44.49) job compltd
We serviced a
MDE5500AYW maytag
Model dryer
Near Gates Mills, OH 44040
Corina B
Job Details: 08/04/2017
Replaced the bearing and rollers. Optest ok. Advised cust to replace the foil vent with a semi rigid or rigid vent
We serviced a
KBLS36FKB00 KITCHENAID
Model REFRIGERATOR
Near Cleveland, OH 44108
Dan H
Job Details: 08/04/2017
Installed new inverter board, op test good
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Elyria, OH 44035
Paul H.
Job Details: 08/04/2017
Ran diagnostics, f5e2 lid lock, f8e1 no fill/ long fill, cleared, ran manual spin and agitate, good, no issues found; Job Cmpltd,
We serviced a
MEDX700EXL0 MAYTAG
Model DRYER
Near Mentor, OH 44060
Jeff M
Job Details: 08/04/2017
I found duck tape in the fan I clean the fan out unit tested good
We serviced a
KRMF706ESS00 REFRIGERATOR
Model WHIRLPOOL
Near Painesville, OH 44077
Jeff M
Job Details: 08/04/2017
I was unable to duplicate the noise I put the unit into a diagnostic test to individually test the components of the machine unit tested good;
We serviced a
MEDC215EW1 WHIRLPOOL
Model DRYER
Near Mentor, OH 44060
Jeff M
Job Details: 08/04/2017
The timer is not rotating I put the timer on 70 minutes waited 20 minutes and it was still on 70 minutes it's a new timer; ordrng 1 WPW10185982 (timer)
We serviced a
WRF535SMBM00 WHIRLPOOL
Model REFRIGERATOR
Near North Royalton, OH 44133
Chad P.
Job Details: 08/04/2017
Found ice maker unabke to eject cubes. Replaced i.m. Ow working. Found ice build up on freezer floor. Found door deformed and unable to seal. Needs door replaced. Advised it will take time for door to come in. ; ordrng 1 22977864SQ (DOOR, SS), used 1 W10884390 (ICE MAKER ASSY)
We serviced a
WED9200SQ1 WHIRLPOOL
Model DRYER
Near Broadview Heights, OH 44147
Paul H.
Job Details: 08/04/2017
Installed control. Op test no good. Unit displaying l2 error code. Found new heating element shorted to ground. Likely failed as a result of faulty control. Needs heater replaced. Please place on cancelation list. ; ordrng 1 WP8544771 (ELEMENT),
We serviced a
FFSS2614QS4A FRIGIDAIRE
Model REFRIGERATOR
Near Walton Hills, OH 44146
Chad P.
Job Details: 08/04/2017
Found unit running and cooling at this time. Advised to monitor. Is issue return advised to try a different outlet. If that doesnt help please conract lowes back for service. ; Job Cmpltd,
We serviced a
MAV4755AWW WHIRLPOOL
Model WASHER
Near Parma, OH 44134
Chad P.
Job Details: 08/04/2017
Found motor pulley broke and chewed through belt. Needs motor and belt replaced. Cust will be replacing the unit.
We serviced a
MFI2569VEM4 MAYTAG
Model REFRIGERATOR
Near South Amherst, OH 44001
Paul H.
Job Details: 08/04/2017
Customer described issue as no indication on UI, soft motor sounds accompanied, symptoms of HV board failure, based on prior experience needs an HV Control; ordrng 1 WPW10312695 (cntrl-elec),
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS26LF8CSN
Near Bainbridge Township, OH 44023
Robert A.
Job Details: 08/04/2017
Ran water through disp, cycled i/m, checked evap drain, no leak found, talked w/cust, said that it only happened 1time, cust to watch,job comptd
We serviced a
WHIRLPOOL RANGE
Model WFG510S0AS2
Near Cleveland, OH 44102
Brian B
Job Details: 08/04/2017
Verified pop, sent pic. Oven not lighting. Started bake cycle. 120v on con 2-7 from main control to spark board. Not sparking or lighting. Found melted cap on spark board. Could be from overheating panel by LR top burner. Sent pic. Per GS, ohmed out valve coils. 220 per each coil. Correct. Will need new spark board. Office to order.; ordrng 1 WPW10511278 (SPARK BOARD), schdld next appmnt for 8/10
We serviced a
MDE4000AYW WHIRLPOOL
Model DRYER
Near MENTOR ON THE, OH 44060
Dan H
Job Details: 08/04/2017
Installed new rollers, op test good ; Job Cmpltd
We serviced a
MAYTAG DRYER
Model MGDC300BW1
Near Brooklyn, OH 44144
Brian B
Job Details: 08/04/2017
Customer left a black magic marker in pocket and it broke apart.advised customer that this would not be covered by whirl. Customer tried various chemicals to remove. Advised customer that this will not affect operation once ink is baked on. Customer tried a weak acetone solution and this took most of the ink off without damaging drum or rear bulkhead. Optest ok.; Job Cmpltd,
We serviced a
GHWN5250D0WS GE
Model WASHER
Near Painesville, OH 44077
Corina B
Job Details: 08/04/2017
CC that the tube doesnt spin. Found the motor has 8 flashes, inverter transistor temp protection. Will need a new shaft and motor. Called GS to order parts. ; ordrng 1 WH20X10094 (motor and inverter a) and 1 WH38X10019 (shaft and tube asm)
We serviced a
MSD2352KEW MAYTAG
Model REFRIGERATOR
Near Euclid, OH 44132
Dan H
Job Details: 08/03/2017
Found unit leaking at filter drier connection, installed new filter drier, brought system into a 28" vacuum, watched 15 minutes, no change on gauges, recharged unit with 4.5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 WPW10143759 (DRIER) from stock, Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Lakewood, OH 44107
Brian B
Job Details: 08/03/2017
CC that she pushes power button, panel lights up, but before she can press start pad, panel shuts down.. if cust resets power, then machine will work. Removed j19 UI connector. Spread contacts and reseated connector. Checked vol to filter and at control. 119v, Correct.. dedicated outlet is properly polarized and grounded. Ran diag , F8E3, too much foam or overfill. Drain pump and valves working properly. Advised customer on soap usage.Tested panel at least a dozen times. Power stays on when power button is pressed. Cannot duplicate problem. Optest ok.; Job Cmpltd,
We serviced a
MAYTAG REFRIGERATOR
Model MSS26C6MFZ00
Near Avon Lake, OH 44012
Brian B
Job Details: 08/03/2017
Found lower ff door hinge cover scraping when opening door. Used dremil tool to remove flashing from cover. Greased lower hinge cam. Optest ok.; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB980BW0
Near Westlake, OH 44145
Brian B
Job Details: 08/03/2017
Found main bearings have failed. Will need shaft and bearing kit. Will give est. cust wil call cons assist to see if they will help with repair as machine is under 4 yrs old. Do not order part. Paid sc. good for 30 days. ; Job Cmpltd,
We serviced a
MGD7000AW1 MAYTAG
Model DRYER
Near Seven Hills, OH 44131
Chad P.
Job Details: 08/03/2017
Installed valve. Op test no good. Found coupling on new valve will. Ot accept water line. Couple on new valve is not changable. Cust unable to schedule for return appt at this time. She will call in the office to do so. G.s. To please review valve and coupling
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44129
Chad P.
Job Details: 08/03/2017
Cc that unti isnt locking and not sensing correctly. Unit stored fault for water temp. Hot and cold are correct and temps check good. Cleared fault. Reset control and calibrated unit. Unit did not fail to operate correctly. Advised as normal. Recorded pop from aarons. ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFF2558FEZ01
Near Chester Township, OH 44026
Robert A.
Job Details: 08/03/2017
We serviced a
NED4655EW MAYTAG
Model DRYER
Near Geneva, OH 44041
Jeff M
Job Details: 08/03/2017
The unit is only getting 120vac not 240vac customer needs to hire a professional licensed electrician; Job Cmpltd,
We serviced a
WDF560SAFM0 WHIRLPOOL
Model DISHWASHER
Near North Perry, OH 44081
Jeff M
Job Details: 08/03/2017
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
MEDB855DC3 MAYTAG
Model DRYER
Near Amherst, OH 44001
Paul H.
Job Details: 08/03/2017
Ran diagnostics, F6E3 and F6E2 communication error, also F2E2 stuck key, cleared and started unit, cc of leaking, ran and checked for leaks, found none, ordering UI, asked to observe in the interim; ordrng 1 W10849061 (panel-cntl)
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Lorain, OH 44053
Paul H.
Job Details: 08/03/2017
Started a cycle to observe sound customer is experiencing, slipping under a load, removed belt shied, belt, shifter, and cam, found no physical damage, cam was overtighted onto shaft, reinstalled components correctly and tested again, sound persists and definitely sound like its in the gearcase, ordering; ordrng 1 W11035751 (GEARCASE)
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near MAYFIELD VILLAGE, OH 44143
Robert A.
Job Details: 08/03/2017
Ran diognastics, good, ran recal, good, found drain hose leaking, note the fact drain hose is not in use, tightened drain hose, filled unit and drained, good, op test ok; Job Cmpltd, saved tckt [SdLink\295341a.png],
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Cleveland, OH 44118
Robert A.
Job Details: 08/03/2017
Pressed power unit turned on, ran drain and spin, good, ran diagnostics, off bal load, cleared, ran test 51,good, ran test 52, started normal wash, unit filled and adj, good, had cust start unit, when cust presses start, unit does not start, explained how to start unit, working as designed, cust wants a new unitTalked w/jr and wptl on hold for over 15 min, no answer, contacted ab; Job Cmpltd,
We serviced a
DBXR463EG6WW GE
Model DRYER
Near Painesville Township, OH 44077
Corina B
Job Details: 08/03/2017
CC that the clothes are taking a long time to dry. Went outside to check the outside vent, no airflow. Removed the vent, clogged with lint. Advised cust to call DRYER VENT WIZARD to have the vent cleaned out. Vacuumed the inside of the dryer out. Optest ok.
We serviced a
MDB8949SBB3 MAYTAG
Model DISHWASHER
Near South Euclid, OH 44121
Dan H
Job Details: 08/03/2017
Customer complaint that control panel is not working, confirmed, found silver migration in ribbon cable, unit needs new user interface(blk); ordrng 1 W10811164 (user interface ), schdld next appmnt for 8/10 THU
We serviced a
WFW7590FW0 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44118
Dan H
Job Details: 08/03/2017
Customer complaint that time is jumping around on display, explained to customer that the time is an estimated time, showed customer in use a care guide where it say times are an estimated time and unit could add or subtract time, unit is operating as designed ; Job Cmpltd
We serviced a
WRS325FDAM04 WHIRLPOOL
Model REFRIGERATOR
Near University Heights, OH 44118
Dan H
Job Details: 08/03/2017
Customer complaint that unit is leaking water, found water leaking from water supply line to house, advised customer that they needs a plumber to repair hose water lines, unit is operating as designed ; Job Cmpltd
We serviced a
110.96581110 WHIRLPOOL
Model DRYER
Near Cleveland, OH 44109
Chad P.
Job Details: 08/03/2017
Found cut off open. Replaced with kit. Op test ok. See quick pic for tax form. ; used 1 279769 (THERMAL CUTOFF)
We serviced a
MVWC565FW0 MAYTAG
Model WASHER
Near Cleveland, OH 44109
Chad P.
Job Details: 08/03/2017
Found drain pump failed. Pump is burning hot and smells like electrical short. Unplugged unit advised to not use unit. ; ordrng 1 W10876600 (PUMP),
We serviced a
WFG515S0EW1 WHIRLPOOL
Model RANGE
Near Brook Park, OH 44142
Chad P.
Job Details: 08/03/2017
Found front panel now out of alignment. Unable to correct need oanle replaced. ; ordrng 1 WPW10022090 (PANEL)
We serviced a
KRFF507ESS01 KITCHENAID
Model REFRIGERATOR
Near Painesville, OH 44077
Jeff M
Job Details: 08/03/2017
Installed new part unit op tested good ; Job Cmpltd