Service History 668

We serviced a
WRF757SDEM01 Whirlpool
Model Refrigerator
Near Garfield Heights, OH 44125
Corina B
Job Details: 06/07/2018
CC that the unit is not cooling, the unit turned off and back on. Ff37 fz 0. Checked the ff evap good frost pattern. Checked fz good frost pattern. Ran diag, fans are running. Compressor starts. No error codes. check the dc voltage on 1-4, 2-5, 3-6, 7-2 they all have 14vdc.m good. Checked the outlet, good. if this happens again to unplug unit for 30 seconds and plug it back in. To also listen to what is running at this time. Optest ok.
We serviced a
WRT541SZDM00 Whirlpool
Model Refrigerator
Near Cleveland, OH 44102
Corey L.
Job Details: 06/07/2018
Customer complaint ice on freezer bottom, confirmed, found drain tube clogged, cleared clog, cleared ice from evap tray; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Andover, OH 44003
Arthur V
Job Details: 06/07/2018
Customer states that unit would fill but do nothing else. Cycled unit on normal wash and unit filled and agitated. Ran diagnostics f1 e1 and a f0e5 errors. Stuck key and off balance load detected. Ran auto test no good. Control advanced but no functions happened Ran manual diagnostics same results. No response needs main control. Customer is operating unit on a un grounded outlet. Advised customer about his outlet ; ordrng 1 W11116592 (CONTROL ), schdld next appmnt for 6/13 WED !, saved tckt [SdLink
We serviced a
MFI2269FRZ02 MAYTAG
Model REFRIGERATOR
Near Westlake, OH 44145
Chad P.
Job Details: 06/07/2018
Installed evap and drier. Charged unit. Advised 24 hrs for normal operations. ; Job Cmpltd
We serviced a
WHIRLPOOL DISHWASHER
Model KDPE234GPS
Near Mentor, OH 44060
Jeff M
Job Details: 06/07/2018
The mounting screw for the left side came out.; , Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706EBS01
Near North Benton, OH 44449
Robert A.
Job Details: 06/07/2018
Installed auger motor, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
WTW5000DW WHIRLPOOL
Model WASHER
Near Parma, OH 44130
Dan H
Job Details: 06/07/2018
Customer complaint that unit is making a loud noise and tub is loose(unit is bouncing all over), ran diagnostics found f5e1(lid lock fault) error code, suspension is good, started drain and spin cycle with 6-7 wet bath towels, lid locked, unit spun, no unusual bouncing or shaking, no unusual noises heard, unit completed spin cycle, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent . ; Job Cmpltd
We serviced a
WOD51ES4EB00 WHIRLPOOL
Model RANGE
Near Amherst, OH 44001
Macaulay G.
Job Details: 06/07/2018
Replaced thermal fuse in range. Tested range, operating properly.; Job Cmpltd
We serviced a
WRX988SIBM03 WHIRLPOOL
Model REFRIGERATOR
Near Elyria, OH 44074
Macaulay G.
Job Details: 06/07/2018
Defrosted evaporator coil. Replaced brass thermistor with newer style thermistor w10902214 from truck stock.; used 1 W10902214 (THERMISTOR) from stock, Job Cmpltd
We serviced a
WED7500VW2 WHIRLPOOL
Model DRYER
Near Avon Lake, OH 44012
Brian B
Job Details: 06/07/2018
Machine is the compact Italian made dryer. Not heating. Removed heater. Found high limit cutoff open. Will need both high limit stats..; ordrng 1 W10843940 (THERMAL) and 1 WPW10625430 (THERMAL FUSE)
We serviced a
PTB1953GRW Maytag
Model Refrigerator
Near Cleveland, OH 44104
Brian M
Job Details: 06/07/2018
Cc that freezer is working but fridge is not cold Found unit unplugged Ff 68 fr68Plugged unit in watched for frost pattern Found normal frost pattern Needs thermostat replaced ; ordrng 1 61005789 (control,temperature)
We serviced a
WHIRLPOOL WASHER
Model C80721450
Near Mentor, OH 44060
Jeff M
Job Details: 06/07/2018
, The washer was not washing or spinning I found the capacitor not holding a charge. I happen to have one unit op tested good ; used 1 W10866238 (CAPACITOR ) from stock, Job Cmpltd,
We serviced a
WTW5000DW1 Whirlpool
Model Washer
Near Cleveland, OH 44105
Corina B
Job Details: 06/07/2018
CC that the unit will not start. Checked outlet, good. Ran diag no codes. Ran a calibration. Started a normal load, unit sensed the water would not advance to wash. Will need a new control. Called SM to order part. ; ordrng 1 W11116590 (cntrl-elec)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV00
Near Painesville, OH 44077
Jeff M
Job Details: 06/07/2018
The interior lights were not on I unplugged the fridge. Plugged the unit in op tested good ; Job Cmpltd, saved tckt [SdLink\310626a.png], snapped 3 QuickPics
We serviced a
E32AR75JPS0 ElectroluX
Model Refrigerator
Near Beachwood, OH 44122
Holly Butcher
Job Details: 06/07/2018
Installed door OP TEST OK
We serviced a
ZBD6920D00SS GE
Model Dishwasher
Near Cleveland, OH 44113
Corey L.
Job Details: 06/07/2018
Installed new parts, ran cycle while repairing range, no leaks, op test good;
We serviced a
WHIRLPOOL DRYER
Model WED92HEFBD00
Near Harpersfield Township, OH 44041
Arthur V
Job Details: 06/07/2018
Customer complaint unit would not start and she was getting a pf code. Checked power 230 v. Unit started and ran everytime i tried ran diagnostics no errors. Ran test cycle no errors. Good air flow thru vent Unit passed test cycle with a passing grade for air flow Customer states she used it yesterday without it failing. Could not duplicate issue. Called techline talked to chris. File number7722169964 no service pointers or related issues with wlp techline ; Job Cmpltd,
We serviced a
WED4815EW1 WHIRLPOOL
Model DRYER
Near MIDDLEBRG HTS, OH 44130
Macaulay G.
Job Details: 06/07/2018
Found build up around drum where rollers turn. Removed build up. Could not duplicate issue.; Job Cmpltd
We serviced a
KGCT365T KITCHENAID
Model COOK TOP
Near Shaker Heights, OH 44122
Chad P.
Job Details: 06/07/2018
Installed spark mod. Unit now sparking.
Near Newbury Township, OH 44065
Robert A.
Job Details: 06/07/2018
MAYTAG WASHER Ran diognostics, 6-2 comm error, reset connections, ng, needs ui and control; ordrng 1 W10861510 (PANEL22745) and 1 W11024149 (CONTROL29404), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, saved tckt [SdLink\310605a.png], saved tckt [SdLink\310605b
We serviced a
MAYTAG WASHER
Model C64372354
Near Burton, OH 44021
Robert A.
Job Details: 06/07/2018
Ran diagnostics, long fill, tested valves, good, found drain hose on floor, put into sink, ran recal, bearings loudCust to let us know; ordrng 1 W10721967 (CAM3699) and 1 W11132267 (GEARCASE261.49), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
WHIRLPOOL DRYER
Model WED7990FW0
Near Jefferson, OH 44047
Jeff M
Job Details: 06/07/2018
7722167969 file #. The 1st tech told me 4+ hour of dry time was normal. The 2 tech told me to look for a lint buildup on the blower fan. The issue with the unit was the coils where packed with lint I took pic photo died idk if they saved ; Job Cmpltd,
We serviced a
WTW8500DW0 Whirlpool
Model Washer
Near Leroy Township, OH 44077
Corina B
Job Details: 06/07/2018
Replaced the control and UI. Ran calibration. Unit is in garage did not put water mat down. Optest ok
We serviced a
WDT730PAHW0 Whirlpool
Model Washer
Near Rocky River, OH 44116
Corey L.
Job Details: 06/07/2018
Customer complaint seal is bent, replaced with extra seal on truck, op test good WPW10524469;
We serviced a
GEW9200LW2 Whirlpool
Model Dryer
Near Bay Village, OH 44140
Corey L.
Job Details: 06/07/2018
Customer complaint dryer powers on but will not start, confirmed, ohms on start winding was 1.3 ohms on run 1.7, supposed to be between 2.6 and 3.5, motor failed
We serviced a
GHW9100LW2 Whirlpool
Model Washer
Near Bay Village, OH 44140
Corey L.
Job Details: 06/07/2018
Customer complaint of f2 code, ran diagnostics found f2 long drain, filter is clogged, showed customer where filter housing was in the front of the unit, customer will remove debris;
We serviced a
CYE22USHBSS GE
Model Refrigerator
Near Leroy Township, OH 44024
Brian M
Job Details: 06/06/2018
Cc that knob is little loose to the coffee maker portion Would need a new Display Ui to correct issue Customer does not want to repair at this time
We serviced a
WTW8500DR2 Whirlpool
Model Washer
Near Madison, OH 44057
Corina B
Job Details: 06/06/2018
CC that the unit has a grinding noise when it spins. Ran a drain and spin. Ran diag f0e5 Off Balance Load. Found the basket hitting the side wall. Leveled the washer. Optest ok.
We serviced a
WED8600YW0 WHIRLPOOL
Model DRYER
Near Warrensville Heights, OH 44128
Dan H
Job Details: 06/06/2018
Customer complaint that unit is not starting, confirmed, found idler pulley cracked causing belt to fall off and hit belt switch, installed new idler pulley, op test good, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; used 1 279640 (PULLEY-IDLER)
We serviced a
WHIRLPOOL DRYER
Model WGD4800BQ1
Near Painesville, OH 44077
Jeff M
Job Details: 06/06/2018
Installed new part unit op tested good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
KITCHENAID RANGE
Model KGRS807SSS01
Near Geneva Township, OH 44041
Gail V.
Job Details: 06/06/2018
Customer states Unit quit working after a power glitch and oven light stays on all the time I found door lock in a mid position Put unit into self clean allowing lock to complete cycle. Turned off self clean and lock returned to correct resting position. Op test good ; , Job Cmpltd,
We serviced a
KSCS25INSS00 Kitchenaid
Model Refrigerator
Near Painesville, OH 44077
Brian M
Job Details: 06/06/2018
Cc that unit is not cooling Ff 37 Fr 4 Found middle black piece that separates fridge and freezer at 137 degrees Moved unit found back cover hot as well Condenser fan not running and only getting 2volts from control box Needs control replaced Customer does not want to repair
Near Willoughby Hills, OH 44094
Brian M
Job Details: 06/06/2018
Whirlpool Washer Found rug stuck in washer Pre ID a drain pump
We serviced a
WEG730HDSO Whirlpool
Model Range
Near Richmond Heights, OH 44143
Brian M
Job Details: 06/06/2018
13:01, Cc of error popping upFound error F8E0 fan speed to low Found fan to be working and having 108 ohms Needs control replaced ; ordrng 1 W11050551 (cntrl-elec29870),
We serviced a
GB2FHDXWS04 Whirlpool
Model Refrigerator
Near Highland Heights, OH 44143
Brian M
Job Details: 06/06/2018
Cc unit was not cooling Found temps normal ff 38 Fr 5Normal operating temps and previously had replaced a Jazz board, found jazz board not properly programmed was set to code 02 needed to be set to 01;
We serviced a
MHW5500FW1 Maytag
Model Washer
Near Lyndhurst, OH 44124
Gabriel P
Job Details: 06/06/2018
Cc of error popping up Found error f8e1 No water entering, customer has burst resistant hose on. Installed regular rubber hoses supplied by customer Ran auto test OP TEST OK
We serviced a
MDB8979SFZ2 Maytag
Model Dishwasher
Near Westlake, OH 44145
Corey L.
Job Details: 06/06/2018
Installed part, then realized right side was ordered, need left side; ordrng 1 W11048934 (track LH ),
We serviced a
LSE7806ACE Maytag
Model Washer
Near Middleburg Heights, OH 44130
Corey L.
Job Details: 06/06/2018
Customer complaint dryer not spinning, power to unit is good, drum rotates freely by hand, started timed dry cycle, drum rotating slowly but smelt strong motor burn, motor has failed, ordrng 1 W10411000 (motor-drve 202.14) and 1 WPY312959 (belt 32.19),
We serviced a
WTW8500DC4 Whirlpool
Model Washer
Near Seven Hills, OH 44131
Corey L.
Job Details: 06/06/2018
Customer complaint I i in dispenser not emptying at all when running a load using the oxi additives selection, oxi dispenser filled, not over filled, all valves working in service mode, started quick wash using oxi additives, estimated time 48 min, unit filled and advanced to wash, at 40 min unit dispensed oxi, unit is operating as designed
We serviced a
KTRS19KMBL00 Kitchenaid
Model Refrigerator
Near MENTOR ON THE, OH 44060
Corina B
Job Details: 06/06/2018
CC that there is frost in the freezer and there is ice buildup in the back. Unit was unplugged when I arrived. Found the drain pan full of ice and there was frost in the front of the unit. Checked the door seal, good. Steamed the drain pan out. Checked the heater, 30 ohms. Placed a copper wire in the drain hole. Optest ok.
We serviced a
KRMF706ESS00 Whirlpool
Model Refrigerator
Near Cleveland, OH 44124
Corina B
Job Details: 06/06/2018
Replaced the control. Optest ok.
We serviced a
KUDC10FXSS5 Kitchenaid
Model Dishwasher
Near Reminderville, OH 44202
Holly Butcher
Job Details: 06/06/2018
CC that there was a clunking noise when unit is draining. Removed the drain pump, clear. Found the normal and hear lights do not light up. Will need a new UI. Called SM to order part. ; ordrng 1 WPW10481130 (panel-cntl),
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSF26C3EXF01
Near Mentor, OH 44060
Jeff M
Job Details: 06/06/2018
6, Installed new part unit op tested good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW
Near MENTOR ON THE, OH 44060
Jeff M
Job Details: 06/06/2018
The unit is not cooling. The compressor is pulling .70 amps there is not heat transfer no frost pattern on the evap. The unit needs a new compressor and evap.; ordrng 1 W10858281 (EVAP) and 1 W11174634 (COMPRESSOR ) and 1 WPW10143759 (DRYER), schdld next appmnt for 6/13 WED ! [***],
We serviced a
WOC54EC7AS00 WHIRLPOOL
Model MICROWAVE
Near Maple Heights, OH 44137
Dan H
Job Details: 06/06/2018
Installed new control, op test no good , door switches test good,ordering inverter board; ordrng 1 W10217711 (inverter)
We serviced a
KRMF706ESS01 KITCHENAID
Model REFRIGERATOR
Near Avon, OH 44011
Macaulay G.
Job Details: 06/06/2018
Ice maker had no errors. All tested ok. Called tech line. They said that if the pantry door interface isn’t working, neither will the ice maker. Pantry interface is not working. Office to order interface. Left mitigation mat under refrigerator.; ordrng 1 WPW10769076 (cntrl-elec)
We serviced a
FRIGIDAIRE WASHER
Model WFW9600TA01
Near Willoughby, OH 44094
Jeff M
Job Details: 06/06/2018
The bearings are failing est only ; ordrng 1 W10772607 (FRONT T) and 1 W10772615 (REAR T) and 1 WPW10269756 (INNER T), used 1 1OVRSZ (Oversize Shipping) from stock,
We serviced a
AMANA DISHWASHER
Model ADB1400AGW1
Near Euclid, OH 44123
Jeff M
Job Details: 06/06/2018
he dishwasher is draining fine customer was concerned with the water recondensing back on the plastic tub. Customer is not using rinse aid and said she has also bin leaving the dishes in overnight allowing the steam to recondense into water back onto the dishes and onto the tub.; Job Cmpltd, saved tckt [SdLink\310313a.png], snapped 6
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYW04
Near Cleveland, OH 44132
Jeff M
Job Details: 06/06/2018
The units door is broken at the bottom where the hinge inserts into. Customer does not have time to wait on a new door but he does want it fixed. I’m going to set up a return date when I have the correct filler. I am going to fill the hole with what’s called quick steel and make the door work. ; schdld next
We serviced a
WRT311FZDM00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44109
Chad P.
Job Details: 06/06/2018
Found water dripping through ff air intake from freezer. Found evap drain pan allowing water to run off off during defrost and get into ff air intake. Adjusted drain pan and poured water on it observing it going down the drain line. Advised to monitor. Op test ok. ; Job Cmpltd
We serviced a
MVWB725BW0 MAYTAG
Model WASHER
Near Cleveland Heights, OH 44121
Brian B
Job Details: 06/06/2018
Ran a drain and spin. Main bearings have failed. Will need shaft, bearings and seal.
We serviced a
FRIGIDAIRE DRYER
Model FFQG5000QW
Near Ashtabula, OH 44004
Arthur V
Job Details: 06/06/2018
Found overload tripped (open) needs high limit stat.thermal overload,belt,all 5 rollers and the idler pulley. ; ordrng 5 134715900 (roller)s and 1 134719300 (belt) and 1 134793500 (idler arm) and 1 137116700 (thermostat) and 1 137539200 (limiter), schdld next appmnt for 6/12
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHB00
Near Montville, OH 44064
Arthur V
Job Details: 06/06/2018
Found damper making noise again. Called techline. Talked to andrew file number 7722163384. Need to apply grease to baffle before installing no service pointer on this this was recommended by Andrew. ; ordrng 1 542638 (grease) and 1 WPW10594329 (control), schdld next appmnt for 6/13 WED !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS970CIDE01
Near Russell Center, OH 44072
Robert A.
Job Details: 06/06/2018
Frz -2, ff 39, found ff evap frozen, door seals good, cab to liner tight, ran diagnostics, needs ff fan, evap thermistor and ff thermistor; ordrng 1 12002355 (FF THERMISTOR) and 1 W10316760 (FF EVAP THERMISTOR) and 1 W11098695 (FF FAN), schdld next appmnt for 6/12 TUE 12-4
We serviced a
WHIRLPOOL RANGE
Model WFE540H0ES1
Near Chagrin Falls, OH 44023
Robert A.
Job Details: 06/06/2018
Installed rf element, tested, op test ok; Job Cmpltd,
We serviced a
GE REFRIGERATOR
Model GNS23GSHBFSS
Near Kent, OH 44240
Robert A.
Job Details: 06/06/2018
Cleared ice, replaced heater and control, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
MEDB725BW0 MAYTAG
Model DRYER
Near North Ridgeville, OH 44039
Chad P.
Job Details: 06/06/2018
Installed air duct assy and ran unit on timed dry high heat. Op test ok. ; Job Cmpltd
We serviced a
SAV205DAWW MAYTAG
Model WASHER
Near Lakewood, OH 44107
Brian B
Job Details: 06/06/2018
Found machine will not spin. Set to spin. Motor windings started burning. Water leaking through main bearings into mechanism below.
We serviced a
WRF535SMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Garfield Heights, OH 44125
Dan H
Job Details: 06/06/2018
Installed new evaporator fan motor and wire harness, op test good ; Job Cmpltd
We serviced a
WRB329DMBM00 WHIRLPOOL
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 06/06/2018
Compressor not starting. Tested compressor, wattage peak close to 300 before compressor kicks off overload. shorted windings, office to order compressor.; ordrng 1 W10507884 (compressor)
We serviced a
MDBH949PAB2 MAYTAG
Model DISHWASHER
Near WARRENSVL HTS, OH 44128
Dan H
Job Details: 06/06/2018
Installed new user interface , op test good, Job Cmpltd
We serviced a
KDTE404DSS0 KITCHENAID
Model DISHWASHER
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 06/06/2018
Replaced electronic control in dishwasher. Put mitigation mat under dishwasher. Tested=operating properly.; Job Cmpltd
We serviced a
MDB4949SDM2 MAYTAG
Model DISHWASHER
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 06/06/2018
Replaced manifold in dishwasher, now operating properly.; Job Cmpltd
We serviced a
MDB8959SFZ MAYTAG
Model DISHWASHER
Near Strongsville, OH 44136
Chad P.
Job Details: 06/06/2018
Found upper tracks broken. Needs both replaced. ; ordrng 1 W11048934 (TRACK, LEFT) and 1 W11048936 (TRACK, RIGHT )
We serviced a
WRS325FDAW02 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44136
Chad P.
Job Details: 06/06/2018
Unit not plugged in. Plugged unit it and compressor stared and unit started cooling. Left unit plugged in and advised to run for 24 hrs. If unit is freezing. Okay to sell it. ; Job Cmpltd,
We serviced a
MEDC215EW1 MAYTAG
Model DRYER
Near Strongsville, OH 44136
Chad P.
Job Details: 06/06/2018
Found connector on heater broken off. Needs harness. ; ordrng 1 W11246728 (HARNESS)
We serviced a
ASD2625KES WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44136
Chad P.
Job Details: 06/06/2018
Installed compressor and replaced rotten line. Charged unit. Op test ok. ; Job Cmpltd
We serviced a
KUDP02FRSS0 KITCHENAID
Model DISHWASHER
Near Avon Lake, OH 44012
Brian B
Job Details: 06/06/2018
Found control sent is wrong part in right box. Will need to reorder. Brought back wrong part for return.; ordrng 1 W10084141 (electronic control)
We serviced a
WRS586FIEM03 WHIRLPOOL
Model REFRIGERATOR
Near Avon, OH 44011
Brian B
Job Details: 06/06/2018
CC that damper is mAking loud noise and also, freezer door gets a large wet spot in middle of door when it is humid. Checked temps, 3 frz, 39ff. Ran diag, damper is very noisy, will need new damper. Called TL, Scott, 7722163230. He said we will need to replace freezer door due to insulation void. Customer will call when door arrives.; ordrng 1 LW10678620 (FRZ DOOR) and 1 W11164593 (DIFFUSER)
We serviced a
CALORIC WALL OVEN
Model RXP216
Near Eastlake, OH 44095
Jeff M
Job Details: 06/06/2018
The unit is vary old the transformer is humming vary loud and the ignitor is bad all the original parts are discontinued ts ignitor looks like it will work. EST only cust will think it over; ordrng 1 12400035 (igniter,oven), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Mentor, OH 44060
Jeff M
Job Details: 06/06/2018
The units time is not rotating. The heating system tested good. The unit needs a new timer ; ordrng 1 WPW10185992 (TIMER), schdld next appmnt for 6/12 TUE 8-12,
We serviced a
GE REFRIGERATOR
Model CSX20BAXAWH
Near Willoughby, OH 44094
Jeff M
Job Details: 06/06/2018
installed new part unit op tested good ; Job Cmpltd,
We serviced a
WRF535SMBB00 WHIRLPOOL
Model REFRIGERATOR
Near Elyria, OH 44035
Macaulay G.
Job Details: 06/06/2018
Found freezer door not making full contact with door switch to engage ice maker. Adjusted door to make full contact with switch.; Job Cmpltd
We serviced a
GE REFRIGERATOR
Model PFSS5NJWASS
Near Willoughby, OH 44094
Arthur V
Job Details: 06/06/2018
Found inverter compressor running and very noisy. Unit no cool at all. Inverter discolored. Needs compressor and inverter bd est = 89.95 sc. 325.00 labor. 789.55 parts and shipping. Total est 1288.82. Parts needed are 1-wr87x10111. And 1- wr49x10283. Customer does not want repaired. ; Job Cmpltd,
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Cleveland, OH 44106
Dan H
Job Details: 06/06/2018
Customer complaint that unit stops mid cycle, found unit on wash cycle with nothing running, ran diagnostics found f8e1(long/no fill) and f8e5(hot and cold reversed) error codes, cleared, started normal wash cycle, unit filled, found hot water entering unit very slowly, found hot water valve partially closed, opened valve all the way, unit advanced to agitate cycle, unit completed wash cycle and advanced to rinse cycle, op test good ; Job Cmpltd
We serviced a
WHIRLPOOL DISHWASHER
Model DU1055XTVS2
Near Mentor, OH 44060
Arthur V
Job Details: 06/06/2018
Replaced heating element and soap dispenser. Ran a service cycle. Advised customer next cycle will be a recalibration cycle and may take up to 4 hrs to complete. Left leak mat ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS5SHGXLQ01
Near Garrettsville, OH 44231
Robert A.
Job Details: 06/06/2018
Leaking, cust turned on water, checked fittings, good, got water from disp, good, cycled i/m, good, no leaks found, unable to duplicate, op test ok; Job Cmpltd,
We serviced a
JENN-AIR WALL OVEN
Model JMW9530DAS
Near Huntsburg, OH 44046
Robert A.
Job Details: 06/06/2018
Found no display, no response from keys, control receiving 220vac, transformer open, needs control and transformer, part nlacust to replace; ordrng 1 74005416 (TRANSFORMER49.63NLA) and 1 WP74009716 (CONTROL335.22), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , saved tckt
We serviced a
WDT710PAYM4 WHIRLPOOL
Model DISHWASHER
Near Cleveland, OH 44108
Dan H
Job Details: 06/06/2018
Customer complaint that upper rack is stuck and door will not close, found upper rack not seated properly on tracks, corrected, door closes, op test good; Job Cmpltd
We serviced a
MVWB835DW3 WHIRLPOOL
Model WASHER
Near Avon, OH 44011
Brian B
Job Details: 06/06/2018
Replaced valve assembly,ran manual test 002,opt test ok,ran diagnostics,all good ; Job Cmpltd
We serviced a
MRT118FFFH01 Maytag
Model Refrigerator
Near Shaker Heights, OH 44120
Brian M
Job Details: 06/06/2018
Cc of no cool Ff at 50 Fr at 52Found no frost pattern and amp draw on compressor is less than 1 amp Needs evap and compressor ; ordrng 1 W10836706 (evaporator) and 1 W11092625 (compressor)
We serviced a
WED75HEFW0 Whirlpool
Model Dryer
Near Shaker Heights, OH 44122
Brian M
Job Details: 06/06/2018
Cc that unit will not heat Found thermistor open Needs thermistor replaced ; ordrng 1 WP8577274 (thermistor)
We serviced a
WEG515S0FW0 Whirlpool
Model Range
Near Seven Hills, OH 44131
Corey L.
Job Details: 06/06/2018
Customer complaint broiler not operating properly, started broil for 500, after 5-10 min customer put steak in a round bake pan in cavity, after 25 min unit temped at 500, showed user guide saying to use broiler pan, unit is operating as designed;
We serviced a
GLDT690J00WW GE
Model Dishwasher
Near Solon, OH 44139
Corina B
Job Details: 06/06/2018
CC that the unit is not drying the dishes and the dw has a smell to it. Cust is not using rinse aid and does not use the dw all the time. Gave cust a soap sample and advised cust to use a dishwasher magic to clean the dishwasher to get rid of the smell. Ran diag heater turned on. Advised cust to run the water in the sink before starting the dishwasher to have proper temp. Optest ok
We serviced a
WRX988SIBW00 WHIRLPOOL
Model REFRIGERATOR
Near Geneva, OH 44041
Dan H
Job Details: 06/06/2018
, Ran test 4, fresh food section evaporator formed good frost pattern, freezer section evaporator also has good frost pattern, 3 way valve is working, thermistor resistances are good, unit needs new main control board ; ordrng 1 W10807590 (cntrl-elec)
We serviced a
WEG730H0DS0 WHIRLPOOL
Model RANGE
Near North Royalton, OH 44133
Chad P.
Job Details: 06/06/2018
Installed touch pad, clock and control. Wrong cooling fan was sent. Need to reorder fan. ; ordrng 1 W11107275 (FAN)
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Parma, OH 44134
Macaulay G.
Job Details: 06/06/2018
Replaced gear case, drive pulley, drive belt and drive hub. Ran washer through calibration and test cycles. Washer operating properly.; Job Cmpltd
We serviced a
KRSF505ESS01 KITCHENAID
Model REFRIGERATOR
Near Parma, OH 44129
Chad P.
Job Details: 06/06/2018
Found unit set to Celsius. Converted back to Fahrenheit and set to correct temps. Changed defrost to standard 8 hr defrost. Advised to monitor. Op test ok. ; Job Cmpltd
We serviced a
MVWB835DW2 MAYTAG
Model WASHER
Near Westlake, OH 44145
Brian B
Job Details: 06/06/2018
Replaced control and console. Ran calibration, auto test, and normal cycle. Op test ok. Placed water mat under machine.; Job Cmpltd
We serviced a
PLEFM399DCB FRIGIDIARE
Model RANGE
Near Richmond Heights, OH 44143
Brian B
Job Details: 06/06/2018
Replaced bake element. Tested oven. Op test ok.;
We serviced a
WTW8500DC0 Whirlpool
Model Washer
Near Garfield Heights, OH 44125
Corey L.
Job Details: 06/06/2018
Replaced parts,
Near Solon, OH 44139
Corina B
Job Details: 06/06/2018
Maytag Dryer CC that there is black marks on the drum and the vent. Found a black wax (crayon) on the moisture sensor. Called SM and he said abuse of appliance. Gave cust a quote on fixing the dryer. Cust is calling whirlpool to see if they will cover parts. Took pic
We serviced a
MRT118FFFM01 Maytag
Model Refrigerator
Near Lyndhurst, OH 44124
Brian M
Job Details: 06/06/2018
Cc that unit is freezing food in fridge Found unit on coldest settingAdvised on how to adjust temps OP TEST OK
We serviced a
MVWX655DW1 Maytag
Model Washer
Near Warrensville Heights, OH 44128
Corina B
Job Details: 06/06/2018
CC that the unit will not start. Unit started on a normal load and a drain and spin. Advised cust to change the gfi outlet to a grounded outlet. 1-2 tablespoons of HE detergent and 6-8 bath towels equals a full load. Ran diag. F5E3 – LID UNLOCK FAULT, F8E5 – HOT, COLD REVERSED. The hot and cold water lines are reversed. Ran a drain and spin. When the spin cycle finishing the lid lock opens and locks.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Mentor, OH 44060
Jeff M
Job Details: 06/06/2018
The units door is warped and the rails are damaged by the ice n frost. Told the cust I’ll take 6-8weeks; ordrng 1 12977880SQ (dor-fip ss) and 1 WPW10330994 (RAIL) and 1 WPW10330995 (RAIL), schdld next appmnt for 7/2 MON !,
We serviced a
GE REFRIGERATOR
Model GNS23GMHBFES
Near Perry Township, OH 44081
Arthur V
Job Details: 06/06/2018
Found evap fan motor not running. Voltage to motor. Needs fan motor and blade ; ordrng 1 WR60X10208 (blade evap fan asm) and 1 WR60X10277 (motor dc evap fan as), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 6/12 TUE !,
We serviced a
WHIRLPOOL WASHER
Model GHW9400PL0
Near Huntsburg, OH 44046
Robert A.
Job Details: 06/06/2018
Unable to get into diagnostics, ran drain and spin, ng f11 mcu error, reset connections, ng, needs acu and mcu, unable to fully test unit; ordrng 1 W10756692 (MCU24830) and 1 WP8182697 (ACU210.03), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 6/12 TUE !
We serviced a
NTW4516FW2 Amana
Model Washer
Near Painesville, OH 44077
Brian M
Job Details: 06/06/2018
Cc of unit making noise Found grinding noise when basket is full Found motor belt housing being smashed to ground when weight is added Adjusted feet to compensate for floor leveling OP TEST OK
We serviced a
WRF560SMYE04 Whirlpool
Model Refrigerator
Near Cleveland, OH 44111
Corey L.
Job Details: 06/06/2018
Customer complaint water drippout out of bottom of freezer, confirmed evap tray and frz floor covered in ice, unit has duck style bill we don’t have a fix for, expanded valve, cleared ice back cover damaged, ordering back cover, customer will install; ordrng 1 W10636716 (cover-unit),
We serviced a
WRF993FIFM00 Whirlpool
Model Refrigerator
Near Independence, OH 44131
Corina B
Job Details: 06/06/2018
CC that the unit is making a noise then shut off. Checked test 128 version 600 is the control will need a new control and evap cover. The evap cover had frost buildup. Called SM to order parts. Cust does not want to repair at this time.