Service History 669

We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519FS0
Near Aurora, OH 44202
Robert A.
Job Details: 01/30/2018
Installed control. Op test ok; Job Cmpltd,
We serviced a
MAYTAG RANGE
Model MER6755AAW
Near Sugar Bush Knolls, OH 44240
Robert A.
Job Details: 01/30/2018
Checked sensors and elements, good, ran diagnostics 1d22 runaway temp, 1c6c, epromt error, needs control and sensors; ordrng 1 12001656 (SENSOR BOTTOM) and 1 W10769079 (CONTROL) and 1 WP74009993 (OVERLAY) and 1 WP7430P044-60 (SENSOR, UP), schdld next appmnt for 2/5 MON ! [**], saved tckt [SdLink
We serviced a
MAYTAG DISHWASHER
Model MDB5000AWW
Near Hambden Township, OH 44024
Robert A.
Job Details: 01/30/2018
Cleared sump, ran unit, bearings making noise, needs sump asm; ordrng 1 99001934 (SUMP ASM), schdld next appmnt for 2/7 WED ! [**],
We serviced a
KRFC604FSS00 KITCHENAID
Model REFRIGERATOR
Near WARRENSVL HTS, OH 44122
Corina B
Job Details: 01/30/2018
CC that there is a rattle when the unit is running. Ran diag check the fans. Found the ice maker fan is rattling. Will need a new fan motor. ordrng 1 W10865318 (fan) and 1 W11177683 (EVAP COVER), schdld next appmnt for 2/6 TUE
We serviced a
WTW4816FW1 WHIRLPOOL
Model WASHER
Near Maple Heights, OH 44137
Tim G.
Job Details: 01/30/2018
Installed new control and ran a recal cycle, op test good. ; Job Cmpltd
We serviced a
MVWC415EW1 MAYTAG
Model WASHER
Near Cleveland, OH 44120
Dan H
Job Details: 01/30/2018
Customer complaint that unit is not working, ran diagnostics no error codes found, ran manual test cycle, all components working, started normal wash cycle, unit filled and advanced to wash cycle, ran drain and spin cycle, lid locks unit spins, unit is operating as designed advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent,also noticed customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd
We serviced a
KRFF302ESS01 KITCHENAID
Model REFRIGERATOR
Near Cleveland, OH 44118
Tim G.
Job Details: 01/30/2018
Installed damper control, op test good unit now quiet. ; Job Cmpltd
We serviced a
JJW9630AAB whirlpool
Model wall oven
Near Broadview Heights, OH 44147
Chad P.
Job Details: 01/30/2018
Found door will not close enough to plunge door hinge. Also, gasket has hardened in lower areas. Found kit for hinges that comes with receptacles. Needs hinge kit and gasket replaced. ; ordrng 1 12002111 (hnge-door, KIT) and 1 WP71001841 (GASKET)
We serviced a
JJW9630AAB whirlpool
Model wall oven
Near Broadview Heights, OH 44147
Chad P.
Job Details: 01/30/2018
Found door will not close enough to plunge door hinge. Also, gasket has hardened in lower areas. Found kit for hinges that comes with receptacles. Needs hinge kit and gasket replaced. ; ordrng 1 12002111 (hnge-door, KIT) and 1 WP71001841 (GASKET),
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Novelty, OH 44072
Corina B
Job Details: 01/30/2018
CC that the unit is dead again. Checked the power to control 120 volts. Checked the wall outlet, correct. Called tl Mark file #7721169617. Checked the drain pump 19 ohms. Checked between the basket clear. Unplugged each connection to the control, control would still not respond. Will need a main control. ordrng 1 W11116592 (CONTROL), schdld next appmnt for 2/5 MON
We serviced a
RS696PXGB7 WHIRLPOOL
Model RANGE
Near Newbury Township, OH 44065
Corina B
Job Details: 01/30/2018
CC that the unit would not work after the self clean. Pulled unit out checked the thermal fuse, open will need a new fuse. Replaced the fuse from t/s. Optest ok. ; used 1 WP9759242 (THERMST-FIX) Job Cmpltd
We serviced a
WRF535SMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland Heights, OH 44118
Dan H
Job Details: 01/30/2018
Left side door received handle mounts are in wrong position (see pics), need to order new left side fresh food section door, installed right side and freezer section doors per customers request; ordrng 1 13107881SQ (dor-fip ss)
We serviced a
WDF520PADM7 WHIRLPOOL
Model DISHWASHER
Near Cleveland Heights, OH 44118
Dan H
Job Details: 01/30/2018
Installed new front panel, op test good ; Job Cmpltd
We serviced a
WRF954CIHM00 WHIRLPOOL
Model REFRIGERATOR
Near Solon, OH 44139
Tim G.
Job Details: 01/30/2018
Wrong door again
We serviced a
MVWB955FW1 MAYTAG
Model WASHER
Near Chagrin Falls, OH 44022
Tim G.
Job Details: 01/30/2018
Complaint that the lid broke. Checked and found the glass to have shattered and unit needing new lid. Spoke to ls unit being used in a horse stable locker room. Lid on order and call needs to be rushed. Need to expart lid. Place on cancellation list. Spoke to the customer spoke to the customer customer about the shutoffs and advised that they should be replaced. ; ordrng 1 W10885622 (lid), schdld next appmnt for 2/5 MON
We serviced a
FPBS2777RF6 FRIGIDAIRE
Model REFRIGERATOR
Near Auburn Township, OH 44023
Tim G.
Job Details: 01/30/2018
Installed new ice maker and cycled, op test good. Advised the customer to give the unit 12-24hrs for ice production. ; Job Cmpltd
We serviced a
MVWC565FW1 maytag
Model washer
Near Avon, OH 44011
Paul H.
Job Details: 01/30/2018
Ran diagnostics, f7e6 motor fault, f0e2 oversudsing, cleared and tested, no errors post test, son explained what happened, believe load got off balance due to settings, discussed detergent use, op test ok.; Job Cmpltd,
We serviced a
RED4516FW0 roper
Model dryer
Near Avon, OH 44011
Paul H.
Job Details: 01/30/2018
Terminal screws stripped, replaced from t/s, hi-limit open, causing no heat, not t/s, ordering, also terminal cover damaged, ordering; ordrng 1 W10900067 (THERMAL CUT OUT) and 1 WP693995 (screw) and 1 WPW10571619 (cover), used 1 279320 (BLOCK-TERM) from stock
We serviced a
WRX735SDBM00 whirlpool
Model refrigerator
Near Bay Village, OH 44140
Paul H.
Job Details: 01/30/2018
Already diagnosed and listed what parts I needed, customer got authorization, called customer to schedule for installation, ordering parts; ordrng 1 W10507884 (compressor) and 1 WPW10143759 (drier-uv)
We serviced a
WRF989SDAM00 whirlpool
Model refrigerator
Near Conneaut, OH 44030
Jeff M
Job Details: 01/30/2018
The unit is not producing ice I tested the temperature sensors I tested the optics sensors tested the water valve. And the ICEMAKER will run in a manual test cycle but will not run automatically. Needs a ice maker ; ordrng 1 WPW10764668 (ICEMAKER ),
We serviced a
MEDC215EW0 maytag
Model dryer
Near Conneaut, OH 44030
Jeff M
Job Details: 01/30/2018
The thermal was open. Installed new part unit op tested good. Told the maintenance guy make sure he cleans the dryer vents. overheating can cause the fuse to blow; used 1 WP3392519 (THERMAL FUSE)
We serviced a
WTW5000DW1 whirlpool
Model washer
Near Cleveland, OH 44105
Chad P.
Job Details: 01/30/2018
Cc that unit not installed correctly and not spinning out. Also leaking. Leveled out unit. Ran service test mode and drain spin 2x on both. No leaking observed. All hoses and connections check good. Op test ok. ; Job Cmpltd
We serviced a
MHWE500VP00 MAYTAG
Model WASHER
Near Madison, OH 44057
Corina B
Job Details: 01/30/2018
CC that f35 comes up and the unit moves when it spins? F35 ANALOG PRESSURE SENSOR FAILURE. Checked the pressure hose and the drain pump. Drain pump had debris in it cleared the debris. Ran a normal cycle error code came F35 and ran a rinse and spin suds error code came up. Will need the main control and the pressure switch. The main control is no longer available. Job Cmpltd
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH00
Near Montville, OH 44064
Robert A.
Job Details: 01/29/2018
Ff 35, frz 22, checked evap no frost, comp pulling 1.3 amps, extreemly hot, tapped lowside, 30psi, needs comp and drier, ran diognastics, unable to get into diognastics, needs control; ordrng 1 MRT118FFFH00 (COMP KIT) and 1 W10912400 (CONTROL), schdld next appmnt for 2/7 WED ! [***],
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Olmsted Falls, OH 44138
Macaulay G.
Job Details: 01/29/2018
Shifter actuator is not changing to agitation cycle. Customer does not want to repair.; Cllctd $97.15 cash, Job Cmpltd,
We serviced a
WHIRLPOOL MICRO OVEN
Model WMH31017AS5
Near Olmsted Township, OH 44138
Macaulay G.
Job Details: 01/29/2018
, Replaced bulb and bulb housing. Tested ok.; Job Cmpltd,
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ00
Near Middleburg Heights, OH 44130
Macaulay G.
Job Details: 01/29/2018
Replaced water inlet valve. Purged water through lines to test for leaks. All functions normal.; Job Cmpltd,
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53520CS6
Near Parma, OH 44130
Macaulay G.
Job Details: 01/29/2018
Karen from tech line instructed that cavity frame may have too much tension from over tightening during installation. Loosened install screws to help with door switch issue. Also replaced harness with door switches from truck stock. Tech line instructed to order bulb, lamp holder, and harness. Office to order these parts.; ordrng 1 8206232A (lamp 40 watt) and 1 W10210871 (holder,lamp) and 1 W10907910 (harns-wire), used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, schdld next appmnt for 2/5 MOn
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW1
Near Brooklyn, OH 44144
Macaulay G.
Job Details: 01/29/2018
Water not filling completely. Found cold water valve was off. Turned valve on. Fills ok now. Found lid lock error. Lid not locking when advancing through cycle. Replaced lid lock. Tested ok.; used 1 W10838613 (LATCH) from stock, Job Cmpltd,
We serviced a
KITCHENAID RANGE
Model KFGG500EWH2
Near Parma Heights, OH 44130
Macaulay G.
Job Details: 01/29/2018
Replaced inner door glass. ; Job Cmpltd,
We serviced a
ROPER DRYER
Model RED4516FW0
Near Brook Park, OH 44142
Macaulay G.
Job Details: 01/29/2018
Dryer is functioning properly. Found that venting is running through ceiling and is too long of a run. Advised to replace the foil vent with rigid or semi rigid venting. Once dryer vent is shortened, dryer will dry clothes properly.; Job Cmpltd
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Strongsville, OH 44136
Gail V.
Job Details: 01/29/2018
Checked all components of dryer. All checked out ok. Rotated drum and heard noise of seem of drum rolling across rollers. All functions are normal.; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM00
Near Strongsville, OH 44136
Macaulay G.
Job Details: 01/29/2018
Order grill for bottom of refrigerator and bottom shelf for fresh food door. Customer can install themselves. Office to order grille and fresh food door trim pieces.; ordrng 1 W10859818 (trim-door) and 1 W10860791 (grille) and 2 WP2195916K (endcap)s,
We serviced a
MAYTAG WASHER
Model MHW3505FW1
Near Moreland Hills, OH 44022
Brian B
Job Details: 01/29/2018
Cc complaint of machine not running , ran Diagnostics found error F09 E01 Long pump, took drain pump apart and found buildup on pump screen. Advised customer on how to make sure it does not happen again, ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM
Near Wickliffe, OH 44092
Brian B
Job Details: 01/29/2018
Leveled machine, placed easy gliders under each wheel that customer already had OP TEST Ok ; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FE00
Near Brooklyn, OH 44144
Brian B
Job Details: 01/29/2018
Replaced electric control op test ok ; Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Cleveland, OH 44111
Brian B
Job Details: 01/29/2018
Cc heater not heating up. Checked line voltage , found the 2 outside legs did not have 240v, checked fuse panel and receptacle found receptacle not making good contact with dryer plug. Explained to customer that he will need an electrician to replace receptacle. ; Job Cmpltd,
We serviced a
JENN-AIR RANGE
Model JDS9865BDP
Near Westlake, OH 44145
Brian B
Job Details: 01/29/2018
Cc convection not working. Found convection motor not running and frozen in place, Convection motor will need replaced.. office to order parts customer paid Deposit ; ordrng 1 WP7427P129-60 (CONVECT MOTOR 20694), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 2/5 MON !,
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305EWH00
Near Cleveland, OH 44107
Brian B
Job Details: 01/29/2018
/m not working. Checked temps, 2 frz, 36 ff, correct. Checked voltage at front of ice maker, had 120v with switch closed. Found unit stopped half way through ice making cycle . Needs ice maker assembly replaced.. Replaced with T/S , OP Test Ok .; used 1 W10884390 (ICE MAKER ASSY) from stock, Job Cmpltd,
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDH3
Near Lakewood, OH 44107
Brian B
Job Details: 01/29/2018
Cc of water spraying out from underneath dishwasher, found water valve broken, replaced valve with T/S. Ran test cycle OPTest Ok ; used 1 W10872255 (WATER VALVE) from stock, Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near Cleveland, OH 44113
Brian B
Job Details: 01/29/2018
KDTE104ESS1Cc of smell coming from dishwasher, Ran Diagnostics no codes, found Drain hose not elevated properly, explained to customer the use of dishwasher cleaner. OP TEST OK ; Cllctd $97.15 CC Ref # 975163326, Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MEDB835DC3
Near Cleveland, OH 44104
Brian B
Job Details: 01/29/2018
Machine is a dryer, not a washer. Model # listed is for a washer. Corrected numbers. Found a sock on vent and also, machine was pushed up against wall. Ran diag, f4e3, restricted airflow. Cleared code. Removed sock and pulled machine away from wall. Ran test cycle. Op test ok.; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WEG745H0FS0
Near Concord Township, OH 44077
Robert A.
Job Details: 01/29/2018
, Cc temp off by 30 deg, tested probe, good, ran diognastics, good, ran auto test, shorted key pad, needs mrc and ui; ordrng 1 W10728529 (UI) and 1 W10885069 (MRC) and 1 WPW10603098 (CONTROL), schdld next appmnt for 2/5 MON !
We serviced a
JENN-AIR RANGE ELE
Model JEC056ADB
Near Cleveland, OH 44124
Robert A.
Job Details: 01/29/2018
, Installed control bd, op test ok; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock,, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM00
Near Mantua, OH 44255
Robert A.
Job Details: 01/29/2018
Cleared evap drain, reset fill tube, was missing i/m, op test ok; Job Cmpltd
We serviced a
KDTE334DSS0 KITCHENAID
Model DISHWASHER
Near WARRENSVL HTS, OH 44122
Tim G.
Job Details: 01/29/2018
Complaint that the upper rack is not drying and that the unit is louder than normal when washing. Checked unit and found several errors 8-1 slow drain 3-1 open OWI sensor thermistor 6-6 cold water into unit. Found the rinse aid empty and instructed the customer on usage Let unit complete the service cycle and checked the hardness of the water and found it to be 120ppm. After the service test cycle found the drain pump abnormally loud and the 3-1 open OWI thermistor. Unit will need both. ; ordrng 1 WPW10531320 (pump-drain.) and 1 WPW10705575 (sensor.), schdld next appmnt for 2/12 MON
We serviced a
MFI2570FEZ01 MAYTAG
Model REFRIGERATOR
Near Berea, OH 44017
Paul H.
Job Details: 01/29/2018
Door has indentation, causing door switch to not be defeated, installed shim from t/s, dispensing ice now, op test ok.; used 1 WP2177331 (DOOR SPACER) from stock, Job Cmpltd
We serviced a
KEBS207SSS04 KITCHENAID
Model WALL OVEN
Near University Heights, OH 44118
Tim G.
Job Details: 01/29/2018
Customers complaint is that the unit seems to be giving off some kind of residue that is causing their high gloss painted cabinets to be covered in something like dust. Called and spoke to Andy at techline sr# 7721164569 who stated that the ovens vents are the to help move air flow and that anything with a high moisture or grease content is what’s causing the issue. Andy stated that all the items with the above content should be covered and there is no fix for the unit. Tech suggested replacing the grease and dust covered blowers but stated that it may not correct the issue. Per tech line this is a environmental issue. Provided the customer with the consumer line number and file number. ; Job Cmpltd,
We serviced a
KDPE234GPS0 KITCHENAID
Model DISHWASHER
Near Avon, OH 44011
Paul H.
Job Details: 01/29/2018
Ran diagnostics, 4-3 washer not running, tested, not running wash motor, is supplying power, needs motor and sump assembly ; ordrng 1 W11085683 (SUP AND MOTOR),
We serviced a
JDS9865BDP23 JENNAIRE
Model RANGE
Near Chardon, OH 44024
Jeff M
Job Details: 01/29/2018
The hinges on the door are getting weak needs replaced; ordrng 2 74011475 (hinge- doo)s,
We serviced a
WRT138FZDM00 WHIRLPOOL
Model REFRIGERATOR
Near Mentor, OH 44060
Corina B
Job Details: 01/29/2018
CC that the unit is not cooling. Ff and fz 68. The control will not turn on. Will need a new control. Called SM to order part. ; ordrng 1 W11085365 (CONTROL), schdld next appmnt for 2/5 MON
We serviced a
KDTE254ESS2 KITCHENAID
Model DISHWASHER
Near Willoughby Hills, OH 44094
Corina B
Job Details: 01/29/2018
Found that the drain pump want not attached the the pump and motor. Reattached the drain pump will not latch. Will need a new drain pump. Will replace the side rails when Returning. ; ordrng 1 WPW10531320 (pump-drain), schdld next appmnt for 2/5 MON
We serviced a
NTW4516FW1 AMANA
Model WASHER
Near South Euclid, OH 44121
Corina B
Job Details: 01/29/2018
Replaced the control. Brought core back for return. Optest ok. ; Job Cmpltd
We serviced a
WED4815EW1 WHIRLPOOL
Model DRYER
Near Cleveland, OH 44118
Dan H
Job Details: 01/29/2018
Customer complaint that unit is not heating, found thermal fuse open, installed new thermal fuse, op test good ; used 1 WP3392519 (THERMAL FUSE) from stock, Job Cmpltd
We serviced a
WFG505M0BB0 WHIRLPOOL
Model RANGE
Near Cleveland, OH 44102
Dan H
Job Details: 01/29/2018
Installed new control and oven temperature sensor, op test good ; Job Cmpltd
We serviced a
WFG505M0BS3 WHIRLPOOL
Model RANGE
Near Cleveland, OH 44120
Tim G.
Job Details: 01/29/2018
Installed seal, op test good. ; Job Cmpltd,
We serviced a
WMH31017FS0 WHIRLPOOL
Model MICRO OVEN
Near Seven Hills, OH 44131
Tim G.
Job Details: 01/29/2018
Installed new upper and lower interlock switches due to the open close door error. Tested unit, op test good. ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd
We serviced a
MVWB765FW0 MAYTAG
Model WASHER
Near North Ridgeville, OH 44039
Paul H.
Job Details: 01/29/2018
Squeaking noise in spin, needs slider assembly, ordering ; ordrng 1 W10734521 (slider)
We serviced a
MGDB765FW0 MAYTAG
Model DRYER
Near North Ridgeville, OH 44039
Paul H.
Job Details: 01/29/2018
Replaced the harness,the electrode ,opt test good ,diagnostics test good ; Job Cmpltd
We serviced a
WDF310PAAW3 WHIRLPOOL
Model DISHWASHER
Near Elyria, OH 44035
Paul H.
Job Details: 01/29/2018
Tested unit, is functioning fine, customer said panel should have been shipped to us, wants panel changed, ordering ; ordrng 1 W10804120 (cntrl-elec),
We serviced a
WDF520PADM7 WHIRLPOOL
Model DISHWASHER
Near Avon, OH 44011
Paul H.
Job Details: 01/29/2018
Check gasket, good, checked dispenser seal, good, checked valve, good, no apparent damage to units fill or drain hose, everything checks fine, issue was probably installation related.; Job Cmpltd
We serviced a
WRF555SDHV01 WHIRLPOOL
Model REFRIGERATOR
Near Avon Lake, OH 44012
Paul H.
Job Details: 01/29/2018
CC of high pitch noise at all times, not hearing it at present, put ear in various locations, unable to find issue, running correctly, no unusual sounds present, asked customer to recorded if persists ; Job Cmpltd,
We serviced a
KRFC704FBS00 WHIRLPOOL
Model REFRIGERATOR
Near Sheffield Lake, OH 44054
Paul H.
Job Details: 01/29/2018
When we arrived RC fan and water valves not working, just replaced cover, fan, and harness, checked all connections, all look good, reseated any way, power cycled, ran RC fan test, still not blowing, checked main board connections, one loose, corrected, op test ok.; Job Cmpltd
We serviced a
WTW8240YW0 WHIRLPOOL
Model WASHER
Near North Royalton, OH 44133
Chad P.
Job Details: 01/29/2018
Found tub assy did not come with pump inlet cover. Cannot access as basket cannot be removed. Need to order. Unit is still working. Cust is very understanding. ; ordrng 2 WP8533928 (SCREW)s and 1 WPW10222008 (COVER, PUMP INLET)
We serviced a
GDWT368V55SS GE
Model DISHWASHER
Near Painesville, OH 44077
Jeff M
Job Details: 01/29/2018
The unit it’s not filling up with water the water valve is receiving power but it is not opening needs water valve; ordrng 1 WD15X10014 (water valve
We serviced a
110.680022010 kenmore
Model dryer
Near North Perry, OH 44081
Jeff M
Job Details: 01/29/2018
Idler pulley was bad installed truck stock police unit tested good; used 1 279640 (PULLEY-IDLER) from stock
We serviced a
WDT790SAYB0 WHIRLPOOL
Model DISHWASHER
Near Lyndhurst, OH 44124
Corina B
Job Details: 01/29/2018
CC that the unit does not wash and the wheels on the bottom rack keep falling off. Removed the front panel ohmed out the motor 0 ohms. Checked the voltage to the motor on control 120 volts. Will need a new pump and motor and lower rack wheels. Called SM to order the parts. ; ordrng 4 W10195416V (wheel)s and 1 WPW10482502 (pump&motor), schdld next appmnt for 2/5 MON
We serviced a
WFG505M0BS3 WHIRLPOOL
Model RANGE
Near Willoughby Hills, OH 44094
Corina B
Job Details: 01/29/2018
Replaced the parts listed. The top of the unit is and the the left side corner is scratched. The cover the the control has a sharp point where a cust can cut their fingers. ordrng 1 W10588614 (cover-rear) and 1 W10873109 (END CAP) and 1 WPW10527866 (cooktop), schdld next appmnt for 2/5 MON
We serviced a
KSSS36QDW04 KITCHENAID
Model REFRIGERATOR
Near Willoughby, OH 44094
Dan H
Job Details: 01/29/2018
installed heat exchanger and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with oz of r134a, good frost pattern, 7op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 WPW10143759 (DRIER) Job Cmpltd,
We serviced a
NTW4516FW2 WHIRLPOOL
Model WASHER
Near Valley View, OH 44125
Tim G.
Job Details: 01/29/2018
Complaint that the unit is not cycling properly. Checked and found the drain hose going into a bucket on the floor. Advised the customer that they will need to contact a licensed plumber to install and standpipe. Checked unit errors and found a stored F8E1 long or no fill. Checked the inlet valves and found good (problem is most likely the drain hose). Tested the unit is a bulky deep water wash cycle and found unit to fill and drain at the same time causing the error and causing the trouble the customer is having. ; Job Cmpltd
We serviced a
FRSH6KR5JB frigidaire
Model refrigerator
Near Madison Township, OH 44057
Jeff M
Job Details: 01/29/2018
Water valve was leaking water I shut the valve off it needs replaced est only; ordrng 1 242252702 (valve),
We serviced a
WRX986SIHZ00 WHIRLPOOL
Model REFRIGERATOR
Near MENTOR ON THE, OH 44060
Corina B
Job Details: 01/29/2018
CC that the lights will work, then go out for a couple of days. Plugged unit in. Lights turned on, unit is at lowes. Will need a new led power supply. Called SM to order part. ; ordrng 1 W10830288 (cntrl-elec), schdld next appmnt for 2/5 MON
We serviced a
WDF310PAAW3 WHIRLPOOL
Model DISHWASHER
Near Parma, OH 44129
Tim G.
Job Details: 01/29/2018
Complaint that the unit is making abnormal sound and not filling. Checked the float switch and found the stem stuck causing the valve not not get power. Corrected float and found unit still not filling. Checked power at valve and found 120vac present but the valve open. Replaced valve with a surplus W10872255 water valve from truck, op test good. ; Job Cmpltd
We serviced a
JFC2290VEM7 JENN-AIR
Model REFRIGERATOR
Near Broadview Heights, OH 44147
Tim G.
Job Details: 01/29/2018
Complaint that the door seals are ripping. Checked and found the seals torn and needing replaced for the ff. Quoted the customer
We serviced a
JDB8200AWS0 JENN-AIR
Model DISHWASHER
Near Broadview Heights, OH 44147
Tim G.
Job Details: 01/29/2018
Checked unit and found leaking from the valve. Tightened connection, op test good. Tech placed water migration mat down and advised the customer to watch. Job Cmpltd
We serviced a
FRIGIDAIRE RANGE
Model FEFLM605DCD
Near Charlestown Township, OH 44266
Robert A.
Job Details: 01/29/2018
Cc temp off by 100 deg, checked sensor, good, set bake, let unit preheat, temp within 5 of setting, op test ok; , Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KUDC10FXSS2
Near Auburn Township, OH 44023
Robert A.
Job Details: 01/29/2018
Found door gsaket torn, needs gasket; ordrng 1 W10300924V (DOOR GASKET) and 1 WPW10503548 (CLIP), schdld next appmnt for 2/2 FRI !,
We serviced a
WED85HEFC0 whirlpool
Model dryer
Near North Royalton, OH 44133
Chad P.
Job Details: 01/29/2018
Installed control. Ran timed dry. Op test okay. ; Job Cmpltd
We serviced a
VAW3584GW0 crosley
Model washer
Near Cleveland, OH 44109
Chad P.
Job Details: 01/29/2018
Found hot water turned off and unit set to hot water. Turned hot water on and ran normal wash. Op test ok. Advised faucet was leaking when hot water was turned on and to have a plumber correct that issue. ; Job Cmpltd
We serviced a
MDB4409PAS0 whirlpool
Model dishwasher
Near Berea, OH 44017
Chad P.
Job Details: 01/29/2018
Found fill valve cracked again. Needs replaced. ; ordrng 1 W10872255 (FILL VALVE),
We serviced a
AGR6303MFS0 amana
Model range
Near Lorain, OH 44053
Paul H.
Job Details: 01/29/2018
Nobs were melted, called Techline, spoke with Tebor, issue appears to be from broiling with door open or bad knobs, checked items on Techline side, had me verify gasket, no gaps on inner glass, all checks fine, per Techline all good, ordering knobs as courtesy, no return visit necessary.; ordrng 4 W11117407 (KNOB)s,
We serviced a
WZF79R20DW00 whirlpool
Model freezer
Near Lorain, OH 44053
Paul H.
Job Details: 01/29/2018
Beeps repeatedly as if door is open, appears door liner sits too low, not defeating switch properly, ordering door; ordrng 1 W10747004 (dor-fmd)
We serviced a
WRV986FDEM01 KITCHENAID
Model REFRIGERATOR
Near MENTOR ON THE, OH 44060
Corina B
Job Details: 01/29/2018
Recovered refrigerant, replaced compressor and drier, pulled 28"vac w/ pump, watched, good, charged 6oz. r134a, unit cooling, pressures good, op test ok; Job Cmpltd
We serviced a
WRS325SDHW0 WHIRLPOOL
Model REFRIGERATOR
Near Brecksville, OH 44141
Tim G.
Job Details: 01/29/2018
Complaint that when the icemaker calls for water the ice maker doesn’t fill and the water leaks all over the fz section. Checked and found the fill tub not in place (see pic). Corrected (see pic) and cycle the ice maker, op test good. Customer also stated they could not remove the top fz shelf. Checked and found the glass was not aligned. Corrected glass, op test good. ; Job Cmpltd
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Garfield Heights, OH 44125
Tim G.
Job Details: 01/29/2018
Customers complaint is that the unit is not operating correctly (the water levels are not reaching the correct levels) customer states she has to add buckets of water to fulfill the water level. Customer called a management whirlpool rep Named Michael Alfaro with the tech in the home. Tech spoke to rep and advised there was no diagnoses yet. Rep advised tech to call back when unit has been diagnosed. Checked the unit errors and found a F5E2 lid lock fault, F7E1 basket speed sensor fault, and F7E7 motor unable to reach target rpm. Tested the lid lock and found faulty tech also used step 9 in diagnostics and found no response from the tachometer. Unit will need a new lid lock and actuator. Tested unit in a bulky cycle and found to begin filling then stop and the sensing light flashed. Unit will also needs a main control. Spoke to Michael and advised all parts needed. Sr# 7720894116 per Michael the unit will be replaced. ; Job Cmpltd,
We serviced a
NTW4600YQ1 amana
Model washer
Near Ashtabula, OH 44004
Jeff M
Job Details: 01/29/2018
The suspension is worn out needs a new suspension; ordrng 1 W10780048 (SUSPENSION
We serviced a
WRS321SDHZ00 whirlpool
Model refrigerator
Near Edgewood, OH 44004
Jeff M
Job Details: 01/29/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
XXXXX frigidaire
Model range
Near North Kingsville, OH 44030
Jeff M
Job Details: 01/29/2018
I looked for the ms can’t find it. Cust refuse to pay;
We serviced a
WRS325FDAW whirlpool
Model refrigerator
Near Conneaut, OH 44030
Jeff M
Job Details: 01/29/2018
Installed new part unit op tested good. The freezer led is not working also needs the led for that side ; ordrng 1 WPW10515057 (FREZOR LED)
We serviced a
KEBS207SSS04 KITCHENAID
Model RANGE
Near Beachwood, OH 44122
Corina B
Job Details: 01/29/2018
Replaced the bake element. Heated oven to 350. Optest ok; Job Cmpltd
We serviced a
WTW8040DW2 WHIRLPOOL
Model WASHER
Near Willoughby, OH 44094
Corina B
Job Details: 01/29/2018
Replaced the control. Ran a calibration. Checked drain pump, clear. 1-2 tablespoons of detergent and 6-8 bath towels equals 1 load. Ran a normal cycle and a drain and spin. Optest ok. ; Job Cmpltd
We serviced a
WED90HEFW0 whirlpool
Model dryer
Near Avon, OH 44011
Paul H.
Job Details: 01/29/2018
Rattle from blower housing, seal and panel not lining up right, ordering ; ordrng 1 W10211899 (seal) and 1 W10211901 (cover) and 1 WP697770 (seal),
We serviced a
KSRG22FKBT01 kitchenaid
Model refrigerator
Near Parma, OH 44129
Paul H.
Job Details: 01/29/2018
Replace ice maker, cycled, op test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM03
Near Burton, OH 44021
Robert A.
Job Details: 01/29/2018
Installed frz door, op test ok; Job Cmpltd,
Near Brecksville, OH 44141
Macaulay G.
Job Details: 01/26/2018
WHIRLPOOL COOK TOP Attempted to replace burners that were order, but the screws are seized up inside two of them. Office to order orfice holders and screw. Tech that returns will need to drill out old screw heads to remove.; ordrng 4 WP400021 (SCREWS)s and 2 WP7527P003-60 (
We serviced a
WRT311FZDT00 whirlpool
Model refrigerator
Near Willowick, OH 44095
Chad P.
Job Details: 01/26/2018
Found temps around 10-15 in freezer. Cust wants ice cream more solid. Adjusted temp settings. Advised to keep ice cream in the path of the air from the fan to keep it colder. All other operations check good. Op test ok. ; Job Cmpltd,
We serviced a
MVWX655DW1 maytag
Model washer
Near Cleveland, OH 44111
Paul H.
Job Details: 01/26/2018
Issue is control related, will run for 5-6 hours, ordering ; ordrng 1 W11116592 (CONTROL)
We serviced a
AMV2307PFS0 amana
Model microwave
Near Lakewood, OH 44107
Paul H.
Job Details: 01/26/2018
Replace door locks as fuse,open doors and close,heat up a boil of water,opt test good; used 1 W10138793 (FUSE, MICROWAVE) from stock, Job Cmpltd,
We serviced a
MVWX655DW1 maytag
Model washer
Near Bay Village, OH 44140
Paul H.
Job Details: 01/26/2018
Tested unit in a manual spin, a bit of excess vibration, seems to have open space under floor, amount of vibration normal for unit and installation. Recommended anti-vibration pads; Job Cmpltd
We serviced a
MDB8959SFZ4 WHIRLPOOL
Model DISHWASHER
Near Beachwood, OH 44122
Corina B
Job Details: 01/26/2018
Replaced the parts listed. Did not run unit, it is not installed. ; Job Cmpltd