Service History 669

We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Cleveland, OH 44112
Jeff M
Job Details: 06/12/2018
The control lock was activated. Unit tested good ; Job Cmpltd,
We serviced a
AMANA REFRIGERATOR
Model AFD2535DEQ4
Near Munson Township, OH 44024
Arthur V
Job Details: 06/12/2018
Customer concern was a bit of ice by the drain. No frost on back wall. And everything looks good. Temps are good. Op test good ; Job Cmpltd,
We serviced a
AMANA WASHER
Model NTW4516FW2
Near Perry Township, OH 44081
Arthur V
Job Details: 06/12/2018
Found drain hose going straight to the floor causing it to siphon. Advised cust to raise drain hose to fix the issue cleared long fill no fill error from ccu ; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KUDC10FXSS5
Near Auburn Township, OH 44023
Gail V.
Job Details: 06/12/2018
Found no response from ui, control receiving 120vac, disconnected ui, pump not running, reset ui connection, ng, needs ui and control; ordrng 1 W11035586 (CONTROL) and 1 WPW10481130 (PANEL), schdld next appmnt for 6/18 MON
We serviced a
WED75HEFW0 Whirlpool
Model Dryer
Near Shaker Heights, OH 44122
Brian M
Job Details: 06/12/2018
Installed thermistor and thermal cut off OP TEST OK ; used 1 280148 (CUTOFF )
We serviced a
WTW4815EW1 Whirlpool
Model Washer
Near Olmsted Township, OH 44138
Corey L.
Job Details: 06/12/2018
Customer complaint washer only makes a grinding noise and won’t drain, customer turned breaker to unit on and unit started making a grind sound like there’s something in the drain propeller, ran diagnostics foun f2e1 stuck key, f9e1 long drain, f7e6 motor fault, quoted to clear tub full of water and a possible obstruction in the drain pump + the cost of the pump if it needs replaced, ok, propeller came detached from motor shaft and does not spin, replaced pump with ts pump, op test good; used 1 WPW10661045 (PUMP-WATER 57.78)
We serviced a
JJW2527WS00 JENN-AIR
Model OVEN
Near Independence, OH 44131
Dan H
Job Details: 06/12/2018
Customer complaint that inner door glass is broken, confirmed, unit needs new inner door glass
We serviced a
KRMF706ESS01 KITCHENAID
Model DISHWASHER
Near Avon, OH 44011
Macaulay G.
Job Details: 06/12/2018
Replaced control for produce drawer. All tested ok.; Job Cmpltd
We serviced a
CAE2743BQ0 WHIRLPOOL
Model WASHER
Near Berea, OH 44017
Chad P.
Job Details: 06/12/2018
Installed actuator. Ran service mode and calibration. Op test ok. ; Job Cmpltd
We serviced a
MVWX655DW MAYTAG
Model WASHER
Near Brooklyn, OH 44144
Chad P.
Job Details: 06/12/2018
Replaced GEARCASE. Op test ok. ; Job Cmpltd
We serviced a
KDFE104DWH0 KITCHENAID
Model DISHWASHER
Near Bay Village, OH 44140
Brian B
Job Details: 06/12/2018
CC that machine not drying dishes. Ran diag, 7-1 code, heater circuit turned off. Ran diag/ calibration cycle to re activate heater circuit. Heater circuit was turned off by control when pump failed. Heater now working. Placed water mat, took pic. Advised customer to run hot water in sink before running dishwasher.; Job Cmpltd
We serviced a
MEDX655DW1 MAYTAG
Model DRYER
Near Avon Lake, OH 44012
Brian B
Job Details: 06/12/2018
Dryer does not shut off. Checked voltage on timer motor, 120v, not advancing. Will need new timer. Office to order part.; ordrng 1 WPW10642928 (TIMER)
We serviced a
WRF560SEYM05 Whirlpool
Model Refrigerator
Near Ravenna, OH 44266
Corina B
Job Details: 06/12/2018
CC that the fz door will not open. Freezer door will not open. Found the fz gasket is not touching the frame. Cust stated that Home Depot is going to replace. Optest ok.
We serviced a
WDT730PAHV0 Whirlpool
Model Dishwasher
Near Highland Hills, OH 44128
Brian M
Job Details: 06/12/2018
Cc that handle is loose Found right hand set screw not in position Screwed handle in OP TEST OK ;
We serviced a
WFG525S0HV0 Whirlpool
Model Range
Near Streetsboro, OH 44241
Corina B
Job Details: 06/12/2018
C that the door handle is broken. Found the vent trim is broken. Will need a new vent trim. Called SM to order part. ; ordrng 1 W11096161 (trim-vent),
We serviced a
WRF560SEYW05 Whirlpool
Model Refrigerator
Near Streetsboro, OH 44241
Corina B
Job Details: 06/12/2018
CC that the ice maker is not making any ice. Jumpered t to h would not cycle. Have 120volts to the ice maker. Replaced the ice maker from t/s. Optest ok. ; used 1 4317943 (ICEMAKER)
We serviced a
MAYTAG WASHER
Model MVWX700XL0
Near Highland Heights, OH 44143
Jeff M
Job Details: 06/12/2018
The cam was worn out use ts installed new part unit op tested good ; used 1 W10721967 (PULLEY) from stock, , Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWX700XL0
Near Highland Heights, OH 44143
Gail V.
Job Details: 06/12/2018
The cam was worn out use ts installed new part unit op tested good ; used 1 W10721967 (PULLEY) from stock, , Job Cmpltd,
We serviced a
GENERAL ELEC B/IN REFRIGERATOR
Model PYE22PSHFSS
Near Eastlake, OH 44095
Jeff M
Job Details: 06/12/2018
he unit has a 105 error that has occurred eight days ago and has occurred five times in a row. I put the unit into a test mode manually turned on the heating element it did not turn on. The unit needs a new control ; ordrng 1 WR55X29608 (MAIN), schdld next appmnt for 6/15 FRI 8-
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104DSS
Near Mentor, OH 44060
Jeff M
Job Details: 06/12/2018
The sump isn’t getting a full 120vac. The unit needs a new control and sump; ordrng 1 W10909702 (CONTROL ) and 1 WPW10605057 (SUMP), schdld next appmnt for 6/15 FRI 8-12,
We serviced a
GE REFRIGERATOR
Model GNS23GMHBFES
Near Perry Township, OH 44081
Arthur V
Job Details: 06/12/2018
Replaced evap fan motor and blade. Advised customer to allow 24-48 hrs for unit to get down to temp ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job cpmltd
We serviced a
KITCHENAID BUILT IN OVEN
Model REFRIGERATOR
Near Chagrin Falls, OH 44023
Robert A.
Job Details: 06/12/2018
Installed ice maker, cycled, op test ok; Job Cmpltd,
We serviced a
AFU2067AW Amana
Model Freezer
Near Moreland Hills, OH 44022
Brian M
Job Details: 06/12/2018
Cc that ice is built on bottom of freezer Found drain pan plugged with ice Steamed cleared drain Installed copper wire from heat rod into drain tube to help keep ice from building up OP TEST OK
We serviced a
LSE7806ACE Maytag
Model Dryer
Near Middleburg Heights, OH 44130
Corey L.
Job Details: 06/12/2018
Installed new belt and motor, op test good
We serviced a
MEDX655DW1 MAYTAG
Model DRYER
Near Westlake, OH 44145
Brian B
Job Details: 06/12/2018
Replaced operating thermostat. Ran test cycle. Op test ok.; Job Cmpltd
We serviced a
WRT311FZDW00 WHIRLPOOL
Model REFRIGERATOR
Near Parma, OH 44134
Dan H
Job Details: 06/12/2018
Customer complaint of frost build up in freezer section. Found silicon pulling apart from cabinet and liner, reapplied silicon to seal gap, op test good ; Job Cmpltd
We serviced a
WTW4616FW0 WHIRLPOOL
Model WASHER
Near Newburgh Heights, OH 44105
Dan H
Job Details: 06/12/2018
Customer complaint of loud noise during agitation, Ran diagnostics no error codes found, ran manual test cycle on heavy agitate and high speed spin, no unusual noises heard, unable to duplicate the problem, unit is operating as designed, also noticed customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd
We serviced a
WRX735SDBM03 WHIRLPOOL
Model REFRIGERATOR
Near Garfield Heights, OH 44105
Dan H
Job Details: 06/12/2018
Customer complaint that freezer section light is not working, found light switch frosted over, freed light switch, light is working, op test good ; Job Cmpltd
We serviced a
KGRS505XSS02 KITCHENAID
Model RANGE
Near Willowick, OH 44095
Dan H
Job Details: 06/12/2018
Installed new burner valve, op test good
We serviced a
WRX988SIBM00 WHIRLPOOL
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 06/12/2018
Customer is having issues with freezer door seal leaking air into cabinet. Found service pointer on air leaking issues into the freezer. Gasket is leaking air into freezer and there is an available adapter kit for the freezer. Also, led lights in refrigerator compartment are not receiving voltage. Office to order gasket, adapter, and led board.; ordrng 1 W10407216 (gasket-fip) and 1 W10864519 (adapter) and 1 WPW10306786 (invrtr-box)
We serviced a
NTW4610YQ0 AMANA
Model WASHER
Near Cleveland, OH 44109
Chad P.
Job Details: 06/12/2018
Unit stored fault for motor fault and shifter fault. Cleared faults and ran service mode. Unit would not agitate and just pulsed the motor in spin. Moto checks good. Power checks good. Needs control, cap and shifter.
We serviced a
LFHB2741PFBA FRIGIDAIRE
Model REFRIGERATOR
Near Cleveland, OH 44109
Chad P.
Job Details: 06/12/2018
Replaced door. Op test ok. ; Job Cmpltd
We serviced a
MEDZ600TW2 Maytag
Model Dryer
Near Auburn Township, OH 44023
Brian M
Job Details: 06/12/2018
Cc of dryer squeaking Found idler pulley not spinning freely Needs idler pulley replaced Replaced pulley from truck stock OP TEST OK ; used 1 279640 (PULLEY-IDLER)
We serviced a
WRT311FZDM00 WHIRLPOOL
Model REFRIGERATOR
Near University Heights, OH 44118
Chad P.
Job Details: 06/12/2018
Found water still getting into ff section. Cleared freezer and adjusted drain pan and rear cover. Advised to monitor. ; Job Cmpltd
We serviced a
KUDC10FXSS5 Kitchenaid
Model Dishwasher
Near Reminderville, OH 44202
Corina B
Job Details: 06/12/2018
Replaced the control. RT side was leaking. Moved the unit forward. Optest ok.; Job Cmpltd,
We serviced a
KSIB900ESS1 KITCHENAID
Model COOK TOP
Near Westlake, OH 44145
Brian B
Job Details: 06/12/2018
Removed cooktop, Replaced induction module. Tested unit. Op test ok.; Job Cmpltd
We serviced a
MAYTAG RANGE
Model MGR5755ADQ
Near Conneaut, OH 44030
Arthur V
Job Details: 06/12/2018
Found weak igniter. Replaced with truck stock. Op test good; used 1 12400035 (IGNITER) from stock, , Job Cmpltd,
We serviced a
KUDM01TJBT0 Whirlpool
Model Dishwasher
Near Auburn Township, OH 44023
Brian M
Job Details: 06/12/2018
Cc that unit does not clean dishes Found dishes inside covered in a white filament and dishwasher door covered in a white haze Ran test cycle with cups in upper dish rack OP TEST OK Found unit getting cold water at start up Advised customer to run tap then start dishwasher when water is hot Also advised on soap usage and how to much can cause white residue issues
We serviced a
GB2FHDXWQ02 Whirlpool
Model Refrigerator
Near Aurora, OH 44202
Corina B
Job Details: 06/12/2018
CC that the fz is leaking with water. Service pointer W10632338c to replace the drain tube. Special project S38253. Brought gasket back for return. Steamed out fz. Optest ok ; used 1 W10619951 (TUBE-DRAIN)
We serviced a
WHIRLPOOL RANGE
Model WFE770H0FZ
Near Mentor-on-the-Lake, OH 44060
Jeff M
Job Details: 06/12/2018
The unit is heat correctly cust is not allowing enough preheat time. The temp sensor ohmed at 1084 tested good ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW00
Near Mentor, OH 44060
Jeff M
Job Details: 06/12/2018
The unit was not showing any signs of a issue unit op tested good. It was plugged into a surge protector. I’m not sure if that will cause the issue but I unplugged it and plugged the unit directly in the outlet ; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock, Job Cmpltd,
We serviced a
FRIGIDAIRE DRYER
Model FFQG5000QW
Near Ashtabula, OH 44004
Arthur V
Job Details: 06/12/2018
Replaced all parts listed. Op test good ; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model GHW9400PL0
Near Huntsburg, OH 44046
Robert A.
Job Details: 06/12/2018
Installed acu and mcu, ran diagnostic cycle, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
WDF520PADW3 Whirlpool
Model Dishwasher
Near South Euclid, OH 44121
Corey L.
Job Details: 06/12/2018
Customer complaint of mold and dirt keep coming back after cleaning racks, found drain line not looped under sink enough allowing drain to back feed grey water into unit, corrected drain line, spray arms have caked grime inside, needs both spray arms; ordrng 1 WPW10317197 (upper spray arm) and 1 WPW10319027 (spray arm)
We serviced a
GE WASHER
Model GHWS3605F0RR
Near Geneva, OH 44041
Arthur V
Job Details: 06/12/2018
Found unit has power but does not spin. Getting a d3 and ae5 error. Talked to travis at ge techline. Unit needs a hall sensor. Ordered sensor. Unit is down. Shorted hall sensor is what took out the bd. Per techline ; ordrng 1 WH12X23995 (rps module), schdld next appmnt for 6/15
We serviced a
KUDC10FXSS1 KITCHENAID
Model DISHWASHER
Near Cleveland, OH 44106
Dan H
Job Details: 06/12/2018
Water inlet cracked off while remove broken hose, ordering water inlet; ordrng 1 WPW10316375 (inlet-watr)
We serviced a
WRT138FZDM00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44113
Dan H
Job Details: 06/12/2018
Installed new fresh food section door gasket, op test good ; Job Cmpltd
We serviced a
DP1040XTXB6 WHIRLPOOL
Model DISHWASHER
Near Cleveland, OH 44105
Dan H
Job Details: 06/11/2018
Customer complaint that unit is leaking, found crack in fill valve, installed new valve from truck stock surplus, op test good, no water mitigation mat left, unit is a portable dishwasher ; used 1 W10872255 (VALVE)
We serviced a
WFG505M0BS3 WHIRLPOOL
Model RANGE
Near Bay Village, OH 44140
Brian B
Job Details: 06/11/2018
CC of gas leak. Gas co. turned off gas. Pulled unit out and turned on gas. Used sniffer to find leak in 3 burner valves on top manifold. Will need new manifold.; ordrng 1 W10538763 (pipe-mnfld)
We serviced a
GI6SARXXF05 WHIRLPOOL
Model REFRIGERATOR
Near Independence, OH 44131
Dan H
Job Details: 06/11/2018
Customer complaint of ice build up, Found ice buildup common with evaporator drain tube clog, unit has duck bill style drain tube, unit needs new ptrap style drain tube and ice cleared, cleared ice, installed new drain tube, op test good, pointed out to customer that their connection to water valve, advised customer that to have a plumber repair leak
We serviced a
WTW4616FW1 WHIRLPOOL
Model WASHER
Near Broadview Heights, OH 44147
Dan H
Job Details: 06/11/2018
Customer complaint that water level sensors not working, ran diagnostics found f5e2 (lid unlock fault) error code, lid lock is working, started normal wash cycle on auto water level sensing, unit filled all the way up, unit needs new control; ordrng 1 W11124713 (CNTRL )
We serviced a
AFF2534FEB AMANA
Model REFRIGERATOR
Near Brook Park, OH 44142
Macaulay G.
Job Details: 06/11/2018
Unit has low side leak in sealed system.
We serviced a
MVWC565FW1 MAYTAG
Model WASHER
Near Strongsville, OH 44136
Macaulay G.
Job Details: 06/11/2018
No errors or issues with washer. All tested ok. Customer may have over loaded washer, which will cause detergent pods to not dissolve.; Job Cmpltd
We serviced a
FFHS2313LS3 FRIGIDIARE
Model REFRIGERATOR
Near Cleveland, OH 44103
Chad P.
Job Details: 06/11/2018
Installed control and defrosted evap. Op test ok. ; Job Cmpltd
We serviced a
KRFC300ESS01 KITCHENAID
Model REFRIGERATOR
Near Bay Village, OH 44140
Brian B
Job Details: 06/11/2018
CC if freezing food. Found coffee bag blocking air vent. Advised customer. Entered diag, step 211, and increased temp offset by 1 deg. All other functions normal. Op test ok.; Job Cmpltd
We serviced a
WFG525S0HZ0 Whirlpool
Model Wall Oven
Near Saybrook Township, OH 44004
Brian M
Job Details: 06/11/2018
Cc that unit has lazy flame Found unit has a check valve Advised customer to replace check valve and to call us back if problem remains ; Job
We serviced a
WHIRLPOOL DRYER
Model GGW9200LW1
Near Perry Township, OH 44077
Jeff M
Job Details: 06/11/2018
The unit will not heat I took the lower panel off the thermal and high limit fuse tested good along with the glowbar. The gas valves tested good the the main control has failed est only ; ordrng 1 WP8546219 (CONTROL ),
We serviced a
MVWC565FW1 Maytag
Model Washer
Near Chardon, OH 44024
Corina B
Job Details: 06/11/2018
CC that the latch does not lock. Ran diag F5E2 – LID LOCK FAULT. Ran diag lid would not not. Replaced the latch from t/s. Optest ok. ; used 1 W10838613 (LATCH) from stock, Job Cmpltd
We serviced a
WFG540H0EW1 Whirlpool
Model Range
Near Cleveland, OH 44128
Corey L.
Job Details: 06/11/2018
Customer complaint both big burners not lighting all the time, confirmed, replaced left side with part supplied, unit also needs right burner, ; ordrng 1 WPW10515455 (burnr-head),
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM00
Near Ashtabula, OH 44004
Arthur V
Job Details: 06/11/2018
Found mullion strip between compartments very warm to the touch. Found stuff around on right side and cabinet on the left causing poor air flow cust removed stuff and mullion cooled off. Advised cust unit needs reasonable space around unit for proper air flw. Condenser clean and condenser fan motor is running ; Job Cmpltd,
We serviced a
WRX735SDHZ00 Whirlpool
Model Refrigerator
Near Jefferson, OH 44047
Brian M
Job Details: 06/11/2018
Cc that freezer door has condensation on seal Found water on upper part of freezer seal Adjusted seal and repositioned door OP TEST OK
We serviced a
MVWX655DW1 Maytag
Model Washer
Near Munson Township, OH 44024
Corina B
Job Details: 06/11/2018
Replaced the control. Brought core back for return. Ran a calibration. Ran a normal load. Optest ok.
We serviced a
HOTPOINT DRYER
Model HTDX100EM8WW
Near Painesville Township, OH 44077
Jeff M
Job Details: 06/11/2018
The unit timer knob is cracked I took a pic. The unit tested good. Cust can install I showed him how ; ordrng 1 WE1M652 (timer knob),
We serviced a
WHIRLPOOL DRYER
Model LDG7334AAE
Near Painesville Township, OH 44077
Jeff M
Job Details: 06/11/2018
The timer isn’t moving est only ; ordrng 1 WPY308254 (TIMER), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
AMANA WASHER
Model NTW4516FW2
Near MENTOR ON THE, OH 44060
Jeff M
Job Details: 06/11/2018
Customer was improperly loading the machine I explained to her it is very important to separate towels from genes and jeans from shirts. Unit tested good ; Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model WED8500DC4
Near Ashtabula, OH 44004
Arthur V
Job Details: 06/11/2018
Found unit needs terminal block. Cord needs replaced. Replaced with truck stock part. CUSTOMER TO INSTALL NEW POWER CORD ; used 1 279320 (BLOCK-TERM) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW4616FW1
Near Ashtabula, OH 44004
Arthur V
Job Details: 06/11/2018
Found issue is that water emergency shut off is not allowing water to flow. Both cold and hot water would not flow from water valves. Advised customer to have valve shut off repaired by a plumber. Payment taken care of with a credit card thru the office. ; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model WRV986FDEM00
Near Conneaut, OH 44030
Arthur V
Job Details: 06/11/2018
Cust complaint no ice in fresh food compartment. Talked to robert. File number 7722195994. Both rc and fc reading shorted in diagnostics. Needs main bd. Ran ice maker diagnostics no errors. Order main bd ; ordrng 1 WPW10675033 (cntrl-elec), schdld next appmnt for 6/15
We serviced a
MAYTAG DRYER
Model MGDC215EW2
Near Garrettsville, OH 44231
Robert A.
Job Details: 06/11/2018
, Installed coil pack, ran unit, watched cycle, 7x, op test ok; Job Cmpltd,
We serviced a
WTW8040DW2 WHIRLPOOL
Model WASHER
Near Strongsville, OH 44149
Macaulay G.
Job Details: 06/11/2018
Found no direct issue with washer. Fill hoses have burst valves and periodically trip. Advised to replace hoses if issue occurs again.;
We serviced a
KRMF606ESS01 KITCHENAID
Model REFRIGERATOR
Near Lakewood, OH 44107
Chad P.
Job Details: 06/11/2018
Replaced fan and Thermistor assy. Ran diagnostics. Thermistor now showing good. Advised to allow 24 hrs for normal cooling to resume. ; Job Cmpltd
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Kent, OH 44240
Robert A.
Job Details: 06/11/2018
Found unit receiving 120vac, needs 220, cust reset breaker, unit heating, op test ok; Job Cmpltd,
We serviced a
CFCP1NIZASS GE
Model REFRIGERATOR
Near Avon Lake, OH 44012
Brian B
Job Details: 06/11/2018
CC that temp is too cold in ff section and water does not work. Control set to 38. Checked temps. 33 ff, 2 frz. Found service pointer about too cold in ff section. Replace main board
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near Brimfield Township, OH 44240
Robert A.
Job Details: 06/11/2018
Found adj stripped, shaft damadged, hub warn, needs hub, gearcase and adjCust to contact warr co; ordrng 1 W10528947 (HUB2616) and 1 W10902814 (ADJ10094) and 1 W11035751 (GEARCASE24258), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
MAYTAG DRYER
Model MDE9206AYW
Near Brimfield Township, OH 44240
Robert A.
Job Details: 06/11/2018
, Found motor just humming, needs motor, blower wheel and door switch; ordrng 1 33001790 (BLOWER WHEEL) and 1 W10169313 (DOOR SWITCH) and 1 W10410997 (MOTOR), schdld next appmnt for 6/15 FRI ! [**],
We serviced a
KDTE254ESS2 Kitchenaid
Model Dishwasher
Near Roaming Shores, OH 44084
Brian M
Job Details: 06/11/2018
Installed racks and repositioned seal OP TEST OK Right leg is bent out may cause door not to seal correctly
We serviced a
KSRS27IHWH02 Kitchenaid
Model Refrigerator
Near Newbury Township, OH 44072
Corina B
Job Details: 06/11/2018
Replaced the thermostat. Optest ok. Cust does not have water hooked up to the unit.
We serviced a
WRX988SIBM03 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44107
Chad P.
Job Details: 06/11/2018
Found ice make lost its home position. Needs ice maker replaced. ; ordrng 1 W11188383 (ICE MAKER)
We serviced a
GSE25HSHEHSS GE
Model Refrigerator
Near Bay Village, OH 44140
Corey L.
Job Details: 06/11/2018
Customer complaint of a loud noise like a drill but it tapered off and is not present now, says it was coming from ice maker area in freezer, ice maker is making ice, possible a cube was caught in ice tray arm and trying to release, unable to duplicate the problem, advised customer to monitor ice production and if the noise returns to call us immediately to try to catch the noise in action
We serviced a
WRF757SDEM01 WHIRLPOOL
Model REFRIGERATOR
Near Valley View, OH 44125
Dan H
Job Details: 06/11/2018
Customer complaint that unit is not cooling, fresh food section temperature at 60 degrees, freezer section temperature at 38 degrees, found fresh food section evaporator frozen solid, cleared ice from fresh food section evaporator , found thermistor in wrong position, corrected and zip tied in place , op test good ; Job Cmplt
We serviced a
ABB1921BRB00 WHIRLPOOL
Model REFRIGERATOR
Near Maple Heights, OH 44137
Dan H
Job Details: 06/11/2018
Customer complaint that unit is not cooling, fresh food section temperature 48 degrees , freezer section temperature at 14 degrees, evaporator fan is running, compressor and condenser fan are running, good frost pattern on evaporator; Job Cmpltd,
We serviced a
WFG745H0FH1 WHIRLPOOL
Model RANGE
Near Wellington, OH 44090
Macaulay G.
Job Details: 06/11/2018
Spoke with whirlpool tech line. They instructed that the gas valves were functioning as designed. As for the grates, they are bending above burners. ; ordrng 1 W10881752 (grate-kit),
We serviced a
WFC150M0EW1 WHIRLPOOL
Model RANGE
Near Elyria, OH 44035
Macaulay G.
Job Details: 06/11/2018
Replaced bracket and glass in door.; Job Cmpltd
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Cleveland, OH 44111
Chad P.
Job Details: 06/11/2018
Found main control fault. Unit is spinning with lid open. Also units latch assy will not lock. Needs control and latch assy replaced.
We serviced a
WDT720PADM2 WHIRLPOOL
Model DISHWASHER
Near North Royalton, OH 44133
Chad P.
Job Details: 06/11/2018
Installed parts listed. Ran normal wash. No suds. Advised to use as normal.
We serviced a
MFT2976AEM00 MAYTAG
Model REFRIGERATOR
Near Elyria, OH 44035
Brian B
Job Details: 06/11/2018
Removed Freon, Replaced ff evap, drain pan and drier, and ice chute seal. Evac to 30”. Recharge 5.5 oz Freon. Closed system, monitored, op test ok.; Job Cmpltd
We serviced a
KRFF302ESS01 Kitchenaid
Model Refrigerator
Near Lakewood, OH 44107
Corey L.
Job Details: 06/11/2018
Installed water valve, op test no good, wire harness is good, needs new ice maker; ordrng 1 W10884390 (icemaker),
We serviced a
AFD2535DEW4 Amana
Model Refrigerator
Near Solon, OH 44139
Corina B
Job Details: 06/11/2018
CC that the ice cubes are hollow and the water overflows. Cust has a saddle valve for a shut off. Checked the water pressure 70psi. Will need a new water valve. Cust is having a plumber replace the saddle valve with an inline valve
We serviced a
WDF520PADM7 Whirlpool
Model Dishwasher
Near Eastlake, OH 44095
Brian M
Job Details: 06/11/2018
Cc that unit does not power on Found control only getting 50 v lots Found wires to power cord not properly installed to power cord Trimmed and fixed wires OP TEST OK
We serviced a
WRS588FIHV00 Whirlpool
Model Refrigerator
Near Reminderville, OH 44202
Corina B
Job Details: 06/11/2018
CC that there is frost in the fz. And the doors are not flush. Checked the gasket, good. The ice door is closing. Measured the doors, both equally sizes. Found the gasket on the fz side is compressed more then the ff. Steamed out the gasket doors are flush. Cust started the fz door would open up. Used Vaseline around the gasket. No water hooked up to the unit.Optest ok
We serviced a
MAYTAG DRYER
Model MGDC400BW0
Near Concord Township, OH 44077
Jeff M
Job Details: 06/11/2018
he unit is a gas dryer it lit 5x unit tested good I gave here Gary’s # to have the vents cleaned ; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock, Job Cmpltd,
We serviced a
MAYTAG WASHER\
Model MVWB855DC4
Near Concord Township, OH 44077
Gail V.
Job Details: 06/11/2018
The clicking noise the customers hearing is the sudden change from clockwise to counter clockwise as it agitates sound is normal; Job Cmpltd,
We serviced a
KENMORE DISHWASHER
Model 665.1678582
Near MENTOR ON THE, OH 44060
Jeff M
Job Details: 06/11/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWC400XW0
Near Jefferson, OH 44047
Arthur V
Job Details: 06/11/2018
Found unit needs door lock and strike. Also unit needs a actuator est = 89.95 sc. 105.00 labor. 155.96 parts. Total 374.60. Parts needed are 1-w10404050. And 1- wpw10240573. And 1- wpw10006355. Cust does not want repaired. ; Job Cmpltd, s
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near Jefferson, OH 44047
Arthur V
Job Details: 06/11/2018
Found 2 error codes both related to door lock errors. Needs door lock found unit is under warranty per SBWebb. Called office said go ahead with repair using sbwebb info Replaced door latch assy. Recalibrated. Op test good. Advised cust his outlet has no ground and safety issues regarding. No ground. ; used 1 W10838613 (LATCH) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WFW87HEDW0
Near Cleveland, OH 44139
Robert A.
Job Details: 06/11/2018
Ran normal wash, after 3min, , unit stopped, called wptl mike, ran diognastic cycle, good, started normal cycle, unit stopped at 42 min, did not unlock, said to ckeck pressure system, poss something in pressure hose, replaced hose, drain hose correct, ran recal, good, started normal wash, op test okSr#7722193662; Job Cmpltd,
We serviced a
WRT771RWYB01 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44105
Dan H
Job Details: 06/11/2018
Customer complaint that unit is not cooling, fresh food section temperature at 71 degrees, freezer section temperature at 32 degrees compressor and condenser fan are working, evaporator fan is not running , found evaporator frozen solid, cleared, found evaporator thermistor corroded, unit needs new evaporator thermistor, install new thermistor, op test good ; used 1 WPW10383615 (THERMISTOR)
We serviced a
JTP86BOF1BB GE
Model MICRO OVEN
Near Avon, OH 44011
Macaulay G.
Job Details: 06/11/2018
Mag enter tube is burned and not heated food. Will need to be replaced
We serviced a
WRX735SDHZ00 WHIRLPOOL
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 06/11/2018
Found refrigerator not dispensing water. Office to order water valve.; ordrng 1 W11043013 (valve),
We serviced a
KUDE20FBBL0 KITCHENAID
Model DISHWASHER
Near North Royalton, OH 44133
Chad P.
Job Details: 06/11/2018
, Found water tower not aligned causing upper sprayer to not get water. DIVERTER is leaking and stops missing. Needs DIVERTER and stops replaced. ; ordrng 1 W10537869 (motor, DIVERTER) and 2 WPW10508950 (STOP)s