We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near North Olmsted, OH 44070
Angel
Job Details: 11/15/2023
Cc unit will not agitate. Inspected under the unit and found the actuator needs to be replaced. Gave customer estimate and wants to continue with repair. Replaced actuator. Running test drain and spin. All opt test good. ; used 1 W10913953 (Actuator) from stock
We serviced a
MAYTAG WASHER
Model MHW3505FW1
Near Westlake, OH 44145
Angel
Job Details: 11/15/2023
"Cc that unit will turn off mid cycle or sometimes wont drain. Ran diagnostics. Got errors F8E1, F8E3, and F9E1. All for either long drain or overflow conditions. Ran a test to see what unit would do and it did turn off and on. Unit drains fine but will need a control board, pressure hose, pressure switch, and air trap assembly. Gave the customer an estimate. Decided not to continue with repair. ; ordrng 1 W10903220 (Air trap assembly) and 1 WPW10448876 (Pressure switch) and 1 Pressurehose (W11044559) and 1 W11201284 (Control board) and 4 WPW10208398 (Door caps)s, used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model WTW4955HW2
Near Avon, OH 44011
Angel
Job Details: 11/15/2023
"Replaced basket, suspension, and gearcase and cam. Ran test on quick wash. Quick washed stopped. Found a pin hole in the pressure hose. Replaced pressure hose from surplus parts. Ran quick wash. All opt test good. ; used 1 W10721967 (PULLEY), and 1 WP353244 (Pressure hose) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHB04
Near Lorain, OH 44055
Angel
Job Details: 11/15/2023
Cc unit does not make ice or dispense water. Tested unit and heard valve running. Checked water supply and found the water was turned off. Turned water back on and tested unit. Opt test good.
We serviced a
MAYTAG WASHER
Model Mvwx655dw2
Near Eastlake, OH 44095
Bill
Job Details: 11/15/2023
"Cc unit banging around, confirmed cc. Unit needs suspension dampers, ordered parts follow up scheduled for 11/20; ordrng 1 W11130362 (Suspension), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HBS05
Near North Ridgeville, OH 44039
David R
Job Details: 11/15/2023
"Cc ice frosting under icemaker bin. Found ice door flapper not closing at all. Will try and only close halfway. Ordering ice door. ; ordrng 1 W11130210 (Ice door assembly)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS09
Near Richmond Heights, OH 44143
Joe O
Job Details: 11/15/2023
Cc: leaking into freezer floorFound substance that smells like olive oil spilled in in bottom of freezer. No leaking water. Op test ok
We serviced a
GE DRYER
Model GTDS560EF5WS
Near Pepper Pike, OH 44124
Joe O
Job Details: 11/15/2023
"Cc: not startingFound belt snapped. Pulleys are in good shape. Needs belt; ordrng 1 WE03X29897 (Belt), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Solon, OH 44139
Joe O
Job Details: 11/15/2023
Installed sump assembly and spray arm. Ran diagnostics test cycle. Op test ok
We serviced a
WHIRLPOOL DRYER
Model WED5100HW3
Near Mayfield Heights, OH 44124
Joe O
Job Details: 11/15/2023
Cc: no powerFound breaker tripped. Reset breaker. Tested. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHW02
Near Mayfield Heights, OH 44124
Joe O
Job Details: 11/15/2023
"Cc: freezing in ff sectionCustomer stated unit is freezing her vegetables in ff section. Found temps at 39 in deli bins, 41 on upper shelves. Found freezer temp at 0 degrees. Found temps set to 0 and 39 degrees. No issues found at this time. Documented with with whirlpool on service matters. Unit functioning as designed. Advised customer if issue continues to adjust freezer temp up a degree or 2. Op test ok"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ1
Near Willoughby, OH 44094
Joe O
Job Details: 11/15/2023
Installed tub and sump assembly. Tested. Op test ok
We serviced a
GE REFRIGERATOR
Model PFE28KSKJSS
Near Seven Hills, OH 44131
David R
Job Details: 11/15/2023
"Cc unit not cooling, top section, ice build up starting behind drawer. Found fan getting power but not working. Ordering fan with cover kit.; ordrng 1 WR17X28923 (Fan and cover kit), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Seven Hills, OH 44131
David R
Job Details: 11/15/2023
"Cc unit not draining. Do not hear drain pump kicking on. Found debris blocking propellers from moving. Removed, tested, good. All components working. Op Test Ok."
We serviced a
MAYTAG WASHER
Model MVW6500MBK0
Near Strongsville, OH 44149
David R
Job Details: 11/15/2023
" Checked machine over. Found customer does not have Hot Water Valve turned on at house. Definitely would be causing cycle issues. Advised customer to have both opened and turned on. Replaced valve assembly. Ran and tested, good. Op Test Ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Columbia Station, OH 44028
David R
Job Details: 11/15/2023
"Replaced panel, UI, control. Looks like customer might have spilled water on top of UI at one point because UI cover is coming up and relay damage. Ran diagnostics, all components working. Good. Op Test Ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD618ESS01
Near Wellington, OH 44090
David R
Job Details: 11/15/2023
"Replaced door. Tested dispenser, no leaks. All components working. Good. Op Test Ok."
We serviced a
SAMSUNG DRYER
Model DVG52M7750V/A3
Near Grafton, OH 44044
Marie V
Job Details: 11/15/2023
Cc that unit shuts off on normal but time dry works ok. Confirmed found sensor unplugged. Corrected issue. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Parma Heights, OH 44130
Marie V
Job Details: 11/15/2023
"Cc that the unit is building up front on freezer side. Confirmed took pics, door seal is not sealing all the way. Used steamer and petroleum jelly. Advice cust to allow at leaks one hour for it to cool off on that shape. Op test ok"
We serviced a
GE DISHWASHER
Model GDF620HSJ2SS
Near Maple Heights, OH 44137
Marie V
Job Details: 11/15/2023
"Replaced main control tested unit stared a cycle, op test ok; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM02
Near Parma, OH 44134
Marie V
Job Details: 11/15/2023
"Cc that the unit is making a squeaky noise when opening and closing the door and that door is hard to open. Followed steps on SP for door hard to open and leveled unit, was not leveled and making a noise while opening door. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near North Royalton, OH 44133
Marie V
Job Details: 11/15/2023
"Cc that unit is making noises and is not working properly. Ran diag, no error codes, Verify Washplate is loose. Ran auto test does not agitates properly, try to remove washplate, does not comes off. Tighten screw, tested unit on auto test and calibration, working properly. Op test ok"
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Strongsville, OH 44136
Marie V
Job Details: 11/15/2023
Cc that the unit is getting hot and shuts off but panel is on. Unit motor is overheating and shutting motor off. Causing unit to get hot. Ordering motor.; ordrng 1 W11549461 (Motor) and 1 WP697772 (Blower wheel)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Ravenna, OH 44266
Corina B
Job Details: 11/15/2023
"CC that the freezer over freezes the food and defrosts, moisture on the gasket. Ff 37 fz Checked the evaporator good frost patterns on both the evaporator. The control was set at -5 in the freezer. Found frost build up on the top drawer where the door was left open. Took picture. Will need the gasket for the freezer ; ordrng 2 W11159728 (Gadket)s"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Kent, OH 44240
Corina B
Job Details: 11/15/2023
CC that the unit is not starting. Confirmed. Ran diag F7e1 Tachometer missing or wrong signals. Cleared the codes. Replaced the shifter and capacitor. Ran a calibration. Opt test ok. ; ordrng 1 W11395618 (Capacitor) and 1 W11481722 (Shifter)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Streetsboro, OH 44241
Corina B
Job Details: 11/15/2023
CC that the ice maker stopped working then the freezer. Unit was unplugged when arriving. Found a screw is missing on the right hand door causing the door to not shut properly and the left side is also sagging. Will need to replace the drier. Advised Cust to keep the unit plugged in. ; ordrng 1 W11492867 (Evap) and 1 WPW10143759 (Drier) and 1 WP67006380 (Screw)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ09
Near Mantua, OH 44255
Corina B
Job Details: 11/15/2023
CC that the unit is not making ice and not cooling. Confirmed. Fz 30 ff 45. Removed the evaporator cover no frost pattern. Will need an evap and compressor ; ordrng 1 W11550396 (Evaporator) and 1 W11557425 (Compressor) and 1 W11506635 (Coupler) and 1 W11504416 (Coupler) and 1 W11504431 (Coupler) and 1 W11506621 (Coupler) and 1 W11504445 (Coupler) and 1 W11109499 (Drier) and 1 W11504447 (Coupler)
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS2
Near Chagrin Falls, OH 44023
Corina B
Job Details: 11/15/2023
CC that fae4 comes up. Confirmed. Found water in the drain pan. Cleared the washer. Started a cycle. Found the dishwasher leaking on the right side. Can not pull the unit due to the floor lower then the main floor. Feet are up. Will need to get it uninstalled. Office reschedule appointment ; O-emld tckt
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near Chagrin Falls, OH 44023
Corina B
Job Details: 11/15/2023
Replaced the pump and control. Ran a calibration and started a cycle. No leaks. Opt test ok.
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS22
Near Chagrin Falls, OH 44023
Corina B
Job Details: 11/15/2023
Unit is not not installed could not test it. When the delivery company unboxed the unit found a tstat laying in the box. Found there is a tstat installed. Was an extra tstat. Opt test ok
We serviced a
KITCHENAID COMPACTOR
Model KTTS505ESS0
Near Solon, OH 44139
Corina B
Job Details: 11/15/2023
Replaced the foot pedal. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVW5035MW0
Near Beachwood, OH 44122
Corina B
Job Details: 11/15/2023
CC that the unit does not start. Confirmed. The power and start button was not being pressed correctly. Showed Cust how to start the unit. Started the unit several times. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Solon, OH 44139
Bill
Job Details: 11/15/2023
"Changed damper, opt test good."
We serviced a
WHIRLPOOL RANGE
Model GY399LXUS02
Near Brecksville, OH 44141
Bill
Job Details: 11/15/2023
"Changed key pad, tested opt test good.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Bedford, OH 44146
Bill
Job Details: 11/15/2023
"Cc noise when door is open, and then shut. Confirmed cc. Unit needs damper follow scheduled for 11/20; ordrng 1 W11236851 (Damper), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ1
Near Cleveland, OH 44108
Jason N
Job Details: 11/15/2023
"Cc unit displaying fault code and continuing to drain. Customer stated the unit started beeping and draining in the middle of the evening, the unit was not running at the time. Checked drip tray, found small amount of water inside tray. Cleared tray. Ran diagnostics, no codes stored. Ran test cycle, all functions passed, no leaks into tray. Checked water source connection to valve, tight, no leaks. Could not duplicate leak condition."
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Cleveland, OH 44106
Jason N
Job Details: 11/15/2023
"Cc freezer door switch broke, no lights in freezerConfirmed freezer door switch lever is broken. Replaced door switch using customer supplied pre Id part. Illumination restored to freezer section. Op test good."
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFZ05
Near Cleveland, OH 44103
Jason N
Job Details: 11/15/2023
"Cc unit freezing product in ff section Customer stated temperatures in ff section are not regulating properly. Checks freezer frost pattern found large ice ball on cap tube, and light front on frost coil. Unit has refrigerant leak, will need sealed system repair. Quoted customer repair cost, compressor is covered. Customer declined repair, estimate only. ; ordrng 1 W11407409 (Evaporator) and 1 W11209866 (Compressor)"
We serviced a
FRIGIDAIRE RANGE
Model FCRG3052ABA
Near Lyndhurst, OH 44124
Corina B
Job Details: 11/14/2023
CC that the oven is not working. Confirmed. 120 volts at the igniter. Replaced the igniter from t/s. Heated the oven to 350*. Opt test ok. ; used 1 12400035 (IGNITER) from stock
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Avon Lake, OH 44012
Angel
Job Details: 11/14/2023
Replaced drain hose tested unit again to make sure everything was good opt test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507ESS01
Near Lakewood, OH 44107
Angel
Job Details: 11/14/2023
Replaced heaters tested unit opt test good.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Strongsville, OH 44149
Angel
Job Details: 11/14/2023
Cc rattling during cycle. When testing the unit we heard a rattling coming from the bottom of the unit. Took apart unit and found small heat shield rattling against blower housing. Adjusted it then tested unit. All tests good.
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near Parma, OH 44134
Manny
Job Details: 11/14/2023
"Replaced pulley and rollers, and drum, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB02
Near Streetsboro, OH 44241
Corina B
Job Details: 11/14/2023
"CC that there is a chemical smell in the unit and the bar is hot. Ff37 fz 5. Removed the evap cover, good frost pattern. Checked the condenser fan is running. The chemical smell is from when something is spoiled and the smell can get into the liner to have a smell. Working as designed"
We serviced a
MAYTAG WASHER
Model Mvwb835dw1
Near Aurora, OH 44202
Corina B
Job Details: 11/14/2023
"CC that there is water leaking into the tub. Ran F3e2 Inlet Water Temperature, f0e5 off balance load,. Unit is not leaking, now. Advised Cust the water valve would be what would be leaking. Replaced the valve from t/s. Ran a calibration and auto test. Opt test ok. ; used 1 W11165546 (VALVE) from stock"
We serviced a
MAYTAG DRYER
Model MGDB855DW3
Near Aurora, OH 44202
Corina B
Job Details: 11/14/2023
CC that there is a noise. Confirmed. Found the blower wheel is cracked. Will need the wheel and motor. Motor is still under warranty. ; ordrng 1 WP697772 (Wheel) and 1 W11448775 (Motor)
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW1
Near Seven Hills, OH 44131
Manny
Job Details: 11/14/2023
"Cc that unit is shaking a lot verified and unit bouncing, took apart and unit needs shocks; ordrng 4 W11316766 (Shocks)s"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Garfield Heights, OH 44125
Manny
Job Details: 11/14/2023
"Replace control and UI, opt test ok, took core for return"
We serviced a
GE REFRIGERATOR
Model n/a
Near Columbia Station, OH 44028
Angel
Job Details: 11/14/2023
Cc freezer defrosted but it only happened once and temps are good now and the compressor is making a grinding noise. Took temps and freezer was at 5* and ff section at 39*. Took unit out to get to compressor and compressor sounded normal also did hear a sound but it was the freon flowing through the lines otherwise everything else sounded perfect. Customer to monitor for now.
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Avon Lake, OH 44012
Angel
Job Details: 11/14/2023
"order inlet valve for unit he will install.; ordrng 1 W11210463 (Inlet Valve assembly), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Chagrin Falls, OH 44023
Corina B
Job Details: 11/14/2023
"CC that there is water leaking behind the refrigerator. Confirmed. Found the drain tube leaking and the pan is bowing. Will need a new drain tube and drain drain. ; ordrng 1 W11457241 (Drain pan) and 1 W11661573 (Drain tube), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE REFRIGERATOR
Model GYE22KSHHSS
Near Chagrin Falls, OH 44022
Corina B
Job Details: 11/14/2023
"CC that there is a buzzing noise. Confirmed. Found the ff fan pulsating. Will need a new fan and the update. ; ordrng 1 WR60X26866 (Ff fan) and 1 WR98R4546322 (Module), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1814TW0
Near Beachwood, OH 44122
Corina B
Job Details: 11/14/2023
"CC that there is a loud noise. Confirmed found the freezer fan making the noise. Found the fan blade broken and the ff door sagging where is does not close properly. Will need a new blade, motor and washers for the door.; ordrng 1 242219302 (Fan) and 1 242219204 (Motor) and 1 240311303 (Washers), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5790VQ1
Near Avon Lake, OH 44012
Angel
Job Details: 11/14/2023
"Unit not heating. Tested unit and discovered needs new timer. Ordering part. Joe said he would install part. ; ordrng 1 WPW10185982 (Timer), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS2
Near Cleveland Heights, OH 44106
Manny
Job Details: 11/14/2023
"Replace control and panel, opt test ok took core for return"
We serviced a
KITCHENAID ICEMAKER
Model KUIX335HVWH00
Near Cleveland, OH 44113
Manny
Job Details: 11/14/2023
"Replace both pumps and good unit drains slow, checked drain under sink and clogged advised customer to contact plumber. Opt test ok; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Fairview Park, OH 44126
Manny
Job Details: 11/14/2023
"Cc unit has both gaskets broken and pantry door not closing, verified and replace gaskets with pre Id, check pantry drawer and it gets stuck right before it closes, try lubricating but no good unit needs pantry rails; ordrng 1 W10311726 (rail) and 1 W10311723 (rail)"
We serviced a
WHIRLPOOL COOKTOP GAS
Model GLS3665RS03
Near Avon, OH 44011
David R
Job Details: 11/14/2023
"Cc unit middle burner and intermittently other burners will stay sparking even when lit. Followed techsheet. Burn marks on module. Ordering harness and module. ; ordrng 1 WPW10569187 (Harness) and 1 W11601369 (Spark module), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW3
Near Perry, OH 44081
Dan H
Job Details: 11/14/2023
"Customer complaint that unit is not draining, display is showing f9e1(long drain) error code, drain pump is not working, found broken wire in drain pump harness, repaired wire, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Avon, OH 44011
David R
Job Details: 11/14/2023
Humming noise from FZ fan. Replaced and made sure fan blade on right. Heater replaced. Good. Op Test Ok.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Avon Lake, OH 44012
David R
Job Details: 11/14/2023
"Cc unit drum not spinning. Found belt broken. Motor good. Will need repair kit. ; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Avon Lake, OH 44012
David R
Job Details: 11/14/2023
"Cc unit not spinning and bellow replacement. Front Loader. No error codes. Ran diagnostics test, when unit got to spin, barely and movement back and forth. Numbers not changing. Staying at same place in cycle. Will need control and bellow gasket ; ordrng 1 W11106747 (Bellow) and 1 W11201274 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW4
Near Avon, OH 44011
David R
Job Details: 11/14/2023
"Cc unit intermittent turning off and on. Replaced thermal fuse and kit from t/s. Unit is heating. Good airflow outside. Placed knob at different set points. Doesnt seem to move when off. Starting and stopping when opening and closing door and pressing start properly. Not turning off on its own. Temp is good. As of now working properly, Op Test Ok. ; used 1 WP3392519 (THERMAL FUSE), and 1 279816 (CUTOFF) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near North Olmsted, OH 44070
David R
Job Details: 11/14/2023
"Cc unit lid lock not showing up or going through cycle. Replaced cap. Still not washing or spinning. Tested motor, in range for resistance. Followed techsheet. Will need to replace main control and harness. Giving estimate. ; ordrng 1 W11513246 (Control) and 1 W11643701 (Lower harness), used 1 W11428524 (CAPACTIOR), and 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near North Ridgeville, OH 44039
David R
Job Details: 11/14/2023
"Cc icemaker not working and water not coking out dispenser. E5 error code for icemaker. Replaced from t/s. Found lines to dispenser and icemaker frozen. Thawed out and added extra insulation. Tested test 59, icemaker cycle and test 45, called for water. Dispenser is calling for water. Reset temps. Test 7 set to step 2 auto 8 hrs defrost. Unit is good. Op Test Ok ; used 1 W11658802 (ICEMAKER) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near North Olmsted, OH 44070
Manny
Job Details: 11/14/2023
"Cc unit rocking when running, verified and ran test cycle, found unit unleveled, fl feet lower that the others causing unit to rock leveled unit op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near North Ridgeville, OH 44039
David R
Job Details: 11/14/2023
"Cc questions about the leveling and unit banging when spinning. No error codes. Went through test diagnostics, all components good. Went though DLMS calibration cycle. Good. Left side seems to be a little higher. Leveled unit out. Put towels in to test, unit working properly and functioning as it should. Tested. Good. Advised of anti vibration pads if needed. Op Test Ok."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ2
Near Olmsted Falls, OH 44138
Manny
Job Details: 11/14/2023
"Cc unit not level and door hits the cabinet, verified and Leveled unit, opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Roaming Shores, OH 44084
Joe O
Job Details: 11/14/2023
"Installed led kit. Found leds still not functioning. No power from led board. Needs led board; ordrng 1 W10830288 (cntrl-elec), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ05
Near Mentor, OH 44060
Dan H
Job Details: 11/14/2023
"Customer complaint that ice and water dispensers are not working and unit is freezing food in fresh food section , fresh food section temperature at 30 degrees, ; ordrng 1 W11043763 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS05
Near Independence, OH 44131
Bill
Job Details: 11/14/2023
"Cc door not closing fully all the time, confirmed cc. Changed door hinges, test mounted door. Found that the upper and lower door didnt line up in the vertical plain. Made adjustments to the leveling legs, to align the doors. Got doors aligned, which eliminated the closing issues. Opt test good."
We serviced a
GE RANGE
Model PB975ST1SS
Near Mentor, OH 44060
Dan H
Job Details: 11/14/2023
"Customer complaint that oven control panel is not working, confirmed, unit needs new control, part is no longer available ; ordrng 1 WB27T11373 (Cntrl)"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Elyria, OH 44035
Marie V
Job Details: 11/14/2023
Replaced timer and switch. Op test ok
We serviced a
MAYTAG DRYER
Model n/a
Near Beachwood, OH 44122
Bill
Job Details: 11/14/2023
"Cc burning smell, confirmed cc. Model and serial number sticker was removed, explained to customer that if parts are needed they would have to track down those numbers. Found that unit needed a deep cleaning internally. Customer chose not to continue with any more work."
We serviced a
MAYTAG RANGE
Model MGR8800FZ2
Near Elyria, OH 44035
Marie V
Job Details: 11/14/2023
"That unit is leaking gas inside. Stared unit after replacing parts, failed, called BJ , founded issue with harness. Corrected issue. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Columbia Station, OH 44028
Marie V
Job Details: 11/14/2023
"Replaced compressor, followed steps, used extra filter drier , added 1.9oz. Full frost pattern. Advice cust to allow 24 hours before restocking unit. Op test ok; used 1 W11109499 (drier) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW1
Near Berea, OH 44017
Marie V
Job Details: 11/14/2023
Replaced control panel. Tested all buttons. Brought core for return.op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS08
Near Broadview Heights, OH 44147
Marie V
Job Details: 11/14/2023
Replaced door seal and damper motor. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD618ESS01
Near Amherst, OH 44001
Marie V
Job Details: 11/14/2023
Replaced all 12 lights. Op test ok
We serviced a
WHIRLPOOL WASHER
Model MVWB865GW0
Near Elyria, OH 44035
David R
Job Details: 11/14/2023
"Cc unit grinding noise and not draining. Ran diagnostics F7E5, F0E3, F2E1. Found gearcase leaking. Seized up and not being able to spin out clothes. Motors under 10 year parts. Gave estimate; ordrng 1 W10734521 (Slider) and 1 W10754448 (Clutch) and 1 W11393685 (Gearcase) and 1 W10915700 (Motor) and 1 W10915701 (Motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Shaker Heights, OH 44120
Corina B
Job Details: 11/14/2023
Replaced the led lights. Opt test ok
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Beachwood, OH 44122
Corina B
Job Details: 11/14/2023
CC that the valve is leaking. The water valve was already removed when arriving. Replaced the valve. The water line under the sink is not connected. Could not test.
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHS120ESS11
Near North Royalton, OH 44133
Bill
Job Details: 11/14/2023
"Cc light sometimes work and sometimes doesnt, confirmed cc. Found light to be loose in socket, let customer know. At which point they had explained to me this is the third bulb they have changed since we where out last. So I changed socket, and bulb. My suspicion is that the vibration from the unit would over time work the bulb loose. I did grab the control board in the event that we need to return it."
We serviced a
MAYTAG WASHER
Model MHW3505FW1
Near Parma Heights, OH 44130
Bill
Job Details: 11/14/2023
"Changed control, tested ohms in wires. Tested pump, ran diagnostics auto cycle. Opt test good."
We serviced a
KENMORE DRYER
Model 110.694422801
Near Brook Park, OH 44142
Bill
Job Details: 11/14/2023
"Cc unit will not come on, confirmed cc. Found door switch to be broken, changed door switch from truck stock. Opt test good.; used 1 WP3406107 (Switch) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS42QMW1
Near Lyndhurst, OH 44124
Bill
Job Details: 11/14/2023
"Found leak in discharge tube, removed old solder, cleaned, and soldered. Pressurized system to 140 psi for 20 min, unit held. Put unit into 30 in vac for 20 min. Recharged system with 7.5 oz of r134."
We serviced a
AMANA OTR MICROWAVE
Model AMV2307PFS07
Near Mentor, OH 44060
Jason N
Job Details: 11/14/2023
"Installed HV cap, magnetron. Ran heat test w/water for 1 min, water hot after test. Op test good."
We serviced a
MAYTAG WASHER
Model MVW6500MBK0
Near Willoughby, OH 44094
Jason N
Job Details: 11/14/2023
Installed agitator and basket. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT313CZLZ00
Near Eastlake, OH 44095
Jason N
Job Details: 11/14/2023
Cc unit needs freezer door installed due to damage Installed customer supplied freezer door. Customer satisfied with appearance. Op test good.
We serviced a
TAPPAN RANGE
Model TGF336AUA
Near Timberlake, OH 44095
Jason N
Job Details: 11/14/2023
"Installed control with overlay, and temp probe. Ran bake test to 350 degrees. Unit preheated properly. Op test good."
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Willoughby Hills, OH 44094
Jason N
Job Details: 11/14/2023
"Cc unit lid locked and f5 codeFound lid is locked, will not open. Code f5e2 for lid locked fault displays on console. Quoted customer lid latch replacement cost. Replaced lid latch using truck stock part. Ran test cycle, all functions passed. Op test good. ; used 1 W10810403 (LID LATCH) from stock"
We serviced a
KENMORE REFRIGERATOR
Model 106.58142801
Near Euclid, OH 44117
Jason N
Job Details: 11/14/2023
"Cc unit not making ice Ran manual ice maker harvest test, no power to ice maker. Checked power from ice maker optical board, 0v. Unit will need ice maker optics board replaced. Quoted customer repair cost. Customer declined repair, estimate only. ; ordrng 1 W10757851 (Cntrl-elec)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS42QMX01
Near Novelty, OH 44072
Jason N
Job Details: 11/14/2023
"Cc unit not cooling Found unit displaying 23 in freezer, 44 in ff section. Checks for uv dye on ss system components. Found dye in evaporator drip pan under unit. Charged system with 140 psi of nitrogen. Verified pinhole on pan heater coils. Unit will need pan heater replaced; ordrng 1 WP2316878 (Heater-pan)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Cleveland Heights, OH 44118
Jason N
Job Details: 11/14/2023
"Cc unit not cooling in ff section, not making ice and freezer door not closing wellFound no airflow to either section or ice maker. Evaporator fan motor not working. Checked all connections, all checked good. Unit will need evaporator fan motor replaced. Found freezer door screws loose. Tightened screws, freezer door now closing up properly. ; ordrng 1 W11578030 (Motor-evap)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Chardon, OH 44024
Joe O
Job Details: 11/14/2023
Installed led modules. Op test ok
We serviced a
WHIRLPOOL WALL OVEN
Model WOS31ES7JS00
Near Cleveland, OH 44143
Joe O
Job Details: 11/14/2023
"Cc: ui not functioningFound thermal fuse open. Cannot test blower, due to no power to ui. Needs thermal fuseAdvised customer unit could have a bad blower motor; ordrng 1 WPW10545255 (fuse-thrml), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM02
Near Euclid, OH 44119
Joe O
Job Details: 11/14/2023
Found both ff and freezer door rusted. Needs ff door as well..Office to reschedule; ordrng 1 LW10642551 (dor-fip)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC500ESS01
Near Euclid, OH 44123
Joe O
Job Details: 11/14/2023
"Found gasket is 1/2 inch too short. replace whole door due to gaskets being too short and cannot be stretched. Needs door and name plateOffice to reschedule; ordrng 1 LW10757191 (dor-fip) and 1 W10839793 (nameplate)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Willoughby, OH 44094
Joe O
Job Details: 11/14/2023
"Installed door, evap harness, and element. Advised customer to allow 24 hours for temps to adjust. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDT00
Near Eastlake, OH 44095
Joe O
Job Details: 11/14/2023
Installed drain tube. Cleared drain. Op test ok