We serviced a
WHIRLPOOL RANGE
Model WEG745H0FS0
Near Painesville, OH 44077
Dan
Job Details:
10/31/2024
"Customer complaint that oven is just clicking and smells like gas, started bake for 350 degrees, burner lit right up, igniter did not stop clicking and burner shut off in 30 seconds ; ordrng 1 W10860916 (Dsi board)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Parma, OH 44134
Manny
Job Details:
10/31/2024
"Replace damper, run test and no noise, opt test ok"
We serviced a
SAMSUNG REFRIGERATOR
Model RF18HFENBSP
Near Chagrin Falls, OH 44023
Corina H
Job Details:
10/31/2024
Replaced the valve. Steamed out the freezer area that ice was built up. Opt test ok.
We serviced a
WHIRLPOOL DRYER
Model LER4634JQ1
Near Streetsboro, OH 44241
Corina H
Job Details:
10/31/2024
"CC that the unit is not heating and did not turn off timer stayed. Confirmed. found the door switch, broken. The heater is open. The heater wire is melted, will need to repair the wire. The timer is not shutting off. Will need a new door switch, timer, and heater. ; ordrng 1 WP8299778 (Timer) and 1 WP3406105 (Switch, door) and 1 279838 (Heater)"
We serviced a
MAYTAG COOKTOP GAS
Model MGC7430WS00
Near Ravenna, OH 44266
Corina H
Job Details:
10/31/2024
CC that the back burner is clicking. Gas company shut off the gas outside. Dishwasher is installed under the cooktop. Can not pull the dishwasher out to see the gas line. Advised Cust to have dishwasher removed and a shut off installed for cooktop. Cust will call when work is done; O-emld tckt
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Kent, OH 44240
Corina H
Job Details:
10/31/2024
"CC that there is a noise. Confirmed. Found the freezer not going into a defrost. Defrost Thermistor passed. Will need a new control and harness. Advised Cust if I do not need to defrost the freezer will change labor. ; ordrng 1 W11249952 (Harness) and 1 WPW10675033 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near East Cleveland, OH 44112
Jason N
Job Details:
10/31/2024
Speed sensor fault. Replaced shifter/speed sensor. Tested washer everything working as it should.; used 1 W11481722 (actuator) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Willoughby Hills, OH 44092
Jason N
Job Details:
10/31/2024
Freezer fan not spinning. Needs new freezer fan.; ordrng 1 W11578030 (Freezer fan)
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS25EWWH7
Near Mentor, OH 44060
Jason N
Job Details:
10/31/2024
"Ice maker turned off. Switched ice maker back on and instructed client on how to turn it off and on. Ran ice harvest, everything working as it should"
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS20
Near Painesville, OH 44077
Jason N
Job Details:
10/31/2024
"Installed signal harness. Ran bake test on both ovens to 350 degrees. Oven tested good. Reinstalled unit. Reran bake test to 350 on both cavities. Unit preheat, no faults. Op test good."
We serviced a
GE WASHER
Model GFW550SSN2WW
Near Painesville, OH 44077
Jason N
Job Details:
10/31/2024
"Replaced control board, set personality ID 2, and tested washer. Everything working as it should."
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS23
Near Grafton, OH 44044
David R
Job Details:
10/31/2024
Customer has no power in house. Rescheduled ; schdld next appmnt for 11/1 FRI AM
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Sheffield, OH 44054
Marie V
Job Details:
10/31/2024
"Replaced ice maker and water valve, no leaks. Ice maker cycled.op test ok"
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFC0
Near Madison, OH 44057
Jason N
Job Details:
10/31/2024
"Replaced dispenser. Tested washer, everything works normally, no leaks.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Elyria, OH 44035
David R
Job Details:
10/31/2024
"Cc unit not working, no lights. Found tripped breaker. Turned off and on, good. Refrigerator is working. Good. Op Test Ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Westlake, OH 44145
David R
Job Details:
10/31/2024
"Replaced float switch. Ran diagnostic, good. Op Test Ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Olmsted Falls, OH 44138
David R
Job Details:
10/31/2024
"Replaced UI, main control, damper and fan assembly FF. Reset temps. Good. All components good. Op Test Ok."
We serviced a
GE RANGE
Model JB645RKBSS
Near Avon, OH 44011
Marie V
Job Details:
10/31/2024
"Replaced infinite switch, tested burner. Working properly. Op test ok; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW8620HC4
Near North Olmsted, OH 44070
Marie V
Job Details:
10/31/2024
"Cc that unit is not dispensing fabric softener. Confirmed, tested unit on drain and spin, did not worked. Replaced both hot and cold water valve, tested unit. Working again. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Strongsville, OH 44149
Marie V
Job Details:
10/31/2024
"Cc that unit is not cooling both sections. Confirmed unit is over 50*in refrigerator and 30* in freezer. Unit is not defrosting all the way. Forced defrost, stared defrosting heater is working. Ordering sensor and controls. Defrosted all ice, cust has medicine that needs to be at proper temp.; ordrng 1 W11670354 (Control) and 1 W11566475 (Haness) and 1 W11567938 (Panel)"
We serviced a
SAMSUNG REFRIGERATOR
Model RF25HMEDBWW/AA
Near Broadview Heights, OH 44147
David R
Job Details:
10/31/2024
"Replaced icemaker and control. Tested, icemaker cycled from icemaker test, good. Op Test Ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MGD4500MW1
Near North Royalton, OH 44133
David R
Job Details:
10/31/2024
Cc timer not advancing. Replaced thermostat from surplus just to make sure operation is good. Found that the timer knob was hard to turn. Found that the timer was missing a screw to keep it in place and seated right. Corrected missing quarter inch screw. Tested. Advancing. Good. Op Test Ok. ; used 1 WP3387134 ( Thermostat) from stock
We serviced a
WHIRLPOOL DRYER
Model WED6150PB0
Near LaGrange, OH 44050
David R
Job Details:
10/31/2024
"Cc still questions about steam refresh. Called TL.. The main thing TL said is, there has to be enough clothing so the most will not spray around to the door. Verified while on phone that it is a mist and not directly straight spraying. Replaced nozzle from surplus. All components good. Working as intended. Op Test Ok.; used 1 W11230609 ( Nozzle) from stock"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Strongsville, OH 44149
Marie V
Job Details:
10/31/2024
"Cc that when running a loas of towels about 5 or 6 of them unit shakes a lot. And it moves forward. Tested unit suspension is not too bad but it jumps once then testing pushing it down. Tested with a small load and unit shakes too much. Will need new. Cust will call back if wants us to continue ; ordrng 1 W11400156 (Suspension), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near North Royalton, OH 44133
Marie V
Job Details:
10/31/2024
"Cc that unit will not pass wash or finish any cycle. When running unit it stops. When arrived unit was blinking on wash , press start button, it stared then paused again, ran diag, unit shows no error codes, ran calibration and tested unit on drain and spin, unit starts agitating on sensing then unlocks the door , locks the door spins for a second then goes to done, checked tachometer, test pass and door lock works. Unit will need new control; ordrng 1 W11603810 (Control)"
We serviced a
MAYTAG DRYER
Model MED6230HW2
Near Grafton, OH 44044
Marie V
Job Details:
10/31/2024
"Cc that the door wont close properly. Confirmed , found front panel dented, i was able to corrected issue. Showed cust. Door is closing properly. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Sheffield Lake, OH 44054
Angel
Job Details:
10/31/2024
Cc for buttons not working on display and washer not spinning. Found the ui detached from the panel. Reinstalled the ui board. Found no issues with washer spinning. There was an error for off balance loads. All tested ok afterwards.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Lorain, OH 44053
Angel
Job Details:
10/31/2024
Cc that she was still getting condensation on top of the gasket on the freezer door. Did a last test before calling tech line by disconnecting the condenser fan and seeing the temperature on the horizontal mullion if it was a consistent temperature all across or if it had different temps on different areas and I found that the mullion was getting to 77* on the corners and on the center it was at 68*. Called tech line spoke with Andrew explained issue and sent him pics of the different temps unit going under review.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM04
Near Cleveland, OH 44129
Angel
Job Details:
10/31/2024
Cc that u it was not freezing completely in the freezer and nothing not cooling in the ff section and light in ff section was not working. Verified and found some frost buildup because fan was not running. Checked voltage to fan and had 120vac but not running. Had fan in truck stock replaced fan started working but we found that light in ff section was not working because of switch. Removed switch and found wires full of foam tried to remove foam but wires were jammed up so I pulled on one came a bit loose but wire was getting damaged. Called tech line spoke with Daniel and explained issue he said there was service kit for the wires but connector fell off on one of the wires so theres nothing else we can do unit going under review; used 1 WP2315539 (MOTOR-EVAP) from stock
We serviced a
GE WALL OVEN
Model PT7050EH4ES
Near Westlake, OH 44145
Angel
Job Details:
10/31/2024
Replaced cooling fan tested unit and cooling fan was smooth and not vibrating and running as should now but same fault code came up. Called BJ spoke with him and will need to replace control board. Gave customer estimate and decided to continue with repair.; ordrng 1 WB27X25554 (Control board)
We serviced a
WHIRLPOOL DRYER
Model WED72HEDW1
Near Solon, OH 44139
Corina H
Job Details:
10/31/2024
CC that there is a loud noise. Confirmed. Found lint in the blower wheel. Cleaned the blower wheel and the inside of the dryer. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVW6230RHW1
Near Valley View, OH 44125
Manny
Job Details:
10/31/2024
"Cc unit makes noise again, verified and unit really loud, found, f0e3 for over load and oil on gearcase. Ordered gearcase and drive part; ordrng 1 W11543994 (Control) and 1 W11449840 (Gearcase) and 1 W11026785 (motor-drve) and 1 W10721967 (drive pulley) and 1 W11395618 (Cap) and 1 W11481722 (Actuator)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Bedford, OH 44146
Corina H
Job Details:
10/31/2024
CC that the unit is not heating. Confirmed. L1 to n 120 volts. L2-n 120 volts. L1 to l2 0 volts. Will need an electrician. Opt test ok.
We serviced a
WHIRLPOOL DRYER
Model WED6150PB0
Near North Ridgeville, OH 44039
Marie V
Job Details:
10/31/2024
"Cc of a new thumping noise when running, stared unit. Confirmed. Took panel off and inspected parts , all looks good. When running with door open can see drum looks warped, took video, ordering drum. Office will contact once they have eta on the part; ordrng 1 W10899578 (Drum)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Elyria, OH 44035
Marie V
Job Details:
10/31/2024
"Cc that the start button does not works. Confirmed. Took panel off, inspected, control does not looks damaged but will not work will need new control. Office will contact once they have eta in the part. ; ordrng 1 W11683480 (Control)"
We serviced a
JENN-AIR REFRIGERATOR
Model JFX2897DRP02
Near Rocky River, OH 44116
Bill
Job Details:
10/31/2024
"Cc leaking and lights flashing, confirmed cc. Ordered new valve, and module kit. Follow scheduled for 11/4; ordrng 1 W11683243 (Led) and 1 W10865826 (Valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
SAMSUNG WASHER
Model WA45T3200AW
Near Rocky River, OH 44116
Bill
Job Details:
10/31/2024
"Cc did not drain, confirmed cc. Got unit to drain, and then found that the clutch and motor where locked up. Gave estimate for repairs, customer chose not to continue at this time.; ordrng 1 DC97-16984C (Clutch) and 1 DC75-00010F (Run box) and 1 DC31-00080B (Motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE770H0FZ2
Near Euclid, OH 44132
Joe O
Job Details:
10/31/2024
"Cc: not heating, lights showing in corners. Found element open. Needs element.; ordrng 1 W10779716 (elmnt-bake), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS3
Near Euclid, OH 44117
Joe O
Job Details:
10/31/2024
Customer stated unit is 6 months old. Customer does not want to pay.
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC2
Near South Euclid, OH 44121
Joe O
Job Details:
10/31/2024
Arrived tested. Found basket will not balance. Suspension rods check good. Replaced suspension rods. Ran drain and spin. No abnormal noise from gear case. Op test ok ; ordrng 1 W10811957 (spin basket)
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Cleveland, OH 44115
Joe O
Job Details:
10/31/2024
Cc: residue in unit. Advised would have to be cleaned. Op test ok
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Beachwood, OH 44122
Corina H
Job Details:
10/31/2024
"CC that there is a high pitch sound. Confirmed. Found oil leaking from the Gearcase. Will need a new Gearcase, clutch, slide, stator and rotor. The stator and rotor are in warranty. Cust does not want to repair ; ordrng 1 W11393685 (Gearcase) and 1 W10734521 (Slide) and 1 W10754448 (Clutch) and 1 W10754161 (Rotor) and 1 W10754158 (Stator), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF302ESS01
Near Beachwood, OH 44122
Joe O
Job Details:
10/31/2024
Cc: water chattering. Found when bypass is in chatter stops. Reinstalled water filter. No chatter. Possible filter not seated correctly. Op test ok; used 1 SENIORDISCOUNT (senior discount) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Mayfield Heights, OH 44143
Joe O
Job Details:
10/31/2024
Installed ice maker. Cycled. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC700HPS06
Near Rocky River, OH 44116
Angel
Job Details:
10/31/2024
Cc that there is a dent in the right door. Confirmed that the door was dented. Installed new right refrigerator door.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Rocky River, OH 44116
Angel
Job Details:
10/31/2024
"Cc washer is going off balance when in spin cycle. Found the suspension is bad. Ordering suspension. ; ordrng 1 W11130362 (Suspension), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Lakewood, OH 44107
Angel
Job Details:
10/31/2024
Replaced pump assembly tested unit opt test good.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM05
Near Cleveland, OH 44103
Manny
Job Details:
10/31/2024
"No refrigerant in system, pressurized and leak at the compressor process tube, replaced compressor, filter and , placed in a 29in vacuum and holding for 15 minutes, charged with 44Grams of R600 pressure holding at 3in vacuum good frost pattern on evap, unit is cooling, opt test ok advise to allow up to 48 hours for temps to equalize."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Cleveland, OH 44111
Manny
Job Details:
10/31/2024
"Tap system no refrigerant, low side at 0 high side at 0 psi charged 250psi of nitrogen and pressure going down took unit completely apart and using the gas leak detector and bubble cant find the leak calling TL spoke Ritz, confirmed internal leak unit sent for review as non repairable."
We serviced a
MAYTAG WASHER
Model MVW4505MW2
Near Brooklyn, OH 44144
Brian M
Job Details:
10/31/2024
Cx unit didnt spin out Found error for overload Found unit also not balanced. Feet have no more adjustment and unit needs tilted back more Advised on shimming customer has slopped basement floor
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ3
Near Cleveland, OH 44144
Brian M
Job Details:
10/31/2024
Installed wash motor Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS
Near Pepper Pike, OH 44124
Corina H
Job Details:
10/31/2024
Replaced the gasket. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Cleveland, OH 44135
Bill
Job Details:
10/31/2024
"Cc not cooling, confirmed cc. Compressor is locked up and hot to the touch. Labor and parts are covered for 5 years according to entitlement. Ordered compressor, and evaporator. Follow up scheduled for 11/5; ordrng 1 W11557425 (Compressor) and 1 W11598433 (Evaporator) and 2 W11506635 (Service valve)s"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW1
Near Olmsted, OH 44138
Bill
Job Details:
10/31/2024
"Cc oil leaking from gear case, confirmed cc. It is gear oil, ordered new case, plate, Splutch, and belt. Follow up scheduled for 11/04.; ordrng 1 W11449840 (Gearcase) and 1 W11510461 (Wash plate) and 1 W10721967 (Splutch) and 1 W11239857 (Belt)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near North Ridgeville, OH 44039
Bill
Job Details:
10/31/2024
"Cc ice build up in ff and fr. Confirmed cc, evap drain line is clogged, removed drain line from back of unit and removed buildup. Steamed out ice from ff and freezer sec. Blew out drain ports. Tested opt test good."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Cleveland, OH 44134
Bill
Job Details:
10/31/2024
"Cc not working and making noise, confirmed cc. Unit was in flood mode, pulled unit out of flood mode. Pulled codes, f3e1 pressure sensor fault. Removed pressure hose and blew through it. Reinstalled hose, cleared codes ran diagnostics test. No codes returned and opt test good."
We serviced a
LG WASHER
Model WM3400CW
Near Parma, OH 44134
Brian M
Job Details:
10/31/2024
"Unit is stacked in a closet Inspected and suspect leak coming from pump and housing Will require 2nd tech to do repair to remove dryer ; ordrng 1 AHA75853804 (Pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Independence, OH 44131
Brian M
Job Details:
10/31/2024
"Cx unit acting weird Found deli board to be sitting in water and wires corroded Disconnected deli drawer unit is now operating normal other than deli function Not repairing at this time ; ordrng 1 W10815669 (dor-fip ss), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW6157PW0
Near Garfield Heights, OH 44125
Brian M
Job Details:
10/31/2024
Unit did not need gearcase Found slider and clutch hitting Replaced slider clutch and stator Ran test cycle op test ok
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MB0
Near Maple Heights, OH 44137
Brian M
Job Details:
10/31/2024
Cx no preheat Found valve not opening Needs valve ; ordrng 1 W11590251 (Valve)
We serviced a
WHIRLPOOL WALL OVEN COMBO
Model WOC75EC0HS22
Near Mentor, OH 44060
Dan
Job Details:
10/31/2024
"Customer complaint that oven door is not closing properly, Hinges and receivers are good, door is closing properly, unit is operating as designed"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near Willowick, OH 44095
Dan
Job Details:
10/31/2024
"Customer complaint that unit is leaking, confirmed, found water inlet loose, tightened, op test good"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Mentor, OH 44060
Dan
Job Details:
10/31/2024
"Customer complaint of long dry times, started timed dry cycle, unit is heating, good air flow out of back of unit, customer has 4 vent dropping down into 3vent into wall, advised customer that dryer vent needs to be 4 all the way outside, dryer vent is also clogged, advised customer they need to have vent cleaned, unit is operating as designed"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Painesville, OH 44077
Dan
Job Details:
10/31/2024
"Customer complaint that unit goes straight to done, confirmed, display flashing f1e1(main control fault) error code, unit needs new control; ordrng 1 W11513246 (Cntrl)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Painesville, OH 44077
Joe O
Job Details:
10/31/2024
Cc: frosting in freezer. Found gasket on freezer door not sealing. Heated gasket to seat. Op test ok
We serviced a
MAYTAG RANGE
Model MER8800FZ2
Near Willoughby, OH 44094
Brian M
Job Details:
10/30/2024
Cx element popped Needs element Element has 10 year warranty ; ordrng 1 W10779716 (elmnt-bake)
We serviced a
SAMSUNG REFRIGERATOR
Model RF23M8070SG/AA
Near Mentor-on-the-Lake, OH 44060
Jason N
Job Details:
10/30/2024
Tested refrigerator. Unit cools as it should. Refrigerator was unplugged upon arrival. Ran unit for 30 minutes. Unable to replicate issue. Good amp draw (.5 amp on slow speed and 1 amp on high speed). Heat on discharge.
We serviced a
MAYTAG WASHER
Model MVWX600XW0
Near Chardon, OH 44024
Joe O
Job Details:
10/30/2024
"Cc: not completing cycle, locked lid. Found error codes f5e1(lid is up fault) f7e1(basket speed sensor fault) f0e5(off balance). Ran auto test. Found bearings getting loud. Found unit is sensing basket speed. Found suspension rods checked good. Needs control and gear case. Customer does not want to repair at this time ; ordrng 1 W10745339 (cntrl-elec) and 1 W11132267 (gearcase), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Berea, OH 44017
David R
Job Details:
10/30/2024
"Cc of noise. Unit in drain lock out mode, customer ran unit with no water, could be small glitch. Canceled out. Ran diagnostics, no water error, cleared. Ran unit. Good. All components good. New belt to make sure tight. Good. Op Test Ok. ; used 1 W11239857 (BELT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Parma, OH 44129
David R
Job Details:
10/30/2024
"Cc of high pitched noise. Ran. All components. All fans, icemakers, damper in FF. Ran test for icemaker to cycle. Ran compressor. No out of the ordinary noise. As of today, unit test good. Customer if possible to record any noises they think dont pertain to unit. SVC only. Customer did not answer phone, could not collect SVC; saved tckt"
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Avon Lake, OH 44012
Marie V
Job Details:
10/30/2024
"Cc that the unit is not starting. Confirmed, is getting proper voltage at control, checked ohms on drain pump, 19 ohms. Unit will need new latch and control board. Cust will not fix at this point, she will call whirlpool ; ordrng 1 W11419051 (Control) and 1 W11700916 (Latch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MEDB880BW0
Near Broadview Heights, OH 44147
Bill
Job Details:
10/30/2024
"Replaced rollers, pulley, and belt. Tested opt test good.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED7000DWQ
Near Brook Park, OH 44142
Angel
Job Details:
10/30/2024
Cc that unit is not tumbling. Tested unit and unit is not running at all only clicking. Took off back to ohm out thermal fuse and it was open. Replaced thermal fuse tested unit and checked vent which was short and it was good opt test good.; used 1 WP3392519 (THERMAL FUSE) from stock
We serviced a
GE DISHWASHER
Model GDF570SGJ2CC
Near Cleveland, OH 44144
Angel
Job Details:
10/30/2024
"Cc that unit is leaking into the basement. Ran unit and found that unit was leaking from the funnel where the water comes into the unit. The nitrogen that holds the funnel is stripped and wont let it tighten properly. Ordering parts. Customer is going to remove unit and install it because it has a bunch of shims underneath legs to keep unit leveled and didnt want to damage anything.; ordrng 1 WD49X25081 (Fill funnel kit) and 1 WD24X10064 (Hose), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Brooklyn, OH 44144
Angel
Job Details:
10/30/2024
Replaced control board tested unit it on a normal cycle and now it was sensing filling and washing as should. Thank you ran a rinse/spin as well and was working as should opt test good.
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Bay Village, OH 44140
Marie V
Job Details:
10/30/2024
"Cc that unit stopped heating, will run but not heat. Confirmed unit getting proper voltage at terminal. Also to heater as well. Found heater open. Replaced from T/S. Cleaned out vent and showed cust, will need to replace foil vent, was clogged, also aluminum vent is a fire hazard. Op test ok; used 1 279838 (ELEMENT) from stock"
We serviced a
WHIRLPOOL RANGE
Model KFGG500ESS2
Near Lakewood, OH 44107
Angel
Job Details:
10/30/2024
Cc that it just keeps clicking and wont ignite. Tested unit and confirmed it ignites but igniter just keeps clicking and shuts off. Gave customer estimate for igniter which I had in trucks surplus replaced it tested it multiple times and had customer test himself as well and sparking and igniting as should opt test good.; used 1 WPW10324262 (Igniter) from stock
We serviced a
WHIRLPOOL RANGE
Model AWO6313SFS02
Near Rocky River, OH 44116
Angel
Job Details:
10/30/2024
Replaced thermal fuse tested unit on a bake op test good.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
FRIGIDAIRE DISHWASHER
Model FGIP2468UF0A
Near Westlake, OH 44145
Angel
Job Details:
10/30/2024
"Replaced gasket ran unit and started leaking again from gasket. After verifying deeper noticed that the liner was warped and leaving a gap around the gasket causing the leak. Will need liner with hinges. Customer decided not to proceed with repair. Office to refund whatever money needs to be refunded. ; ordrng 1 5304520007 (Liner) and 1 5304513274 (Hinges) and 1 154579101 (Springs), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MED6500MW0
Near Lorain, OH 44052
Angel
Job Details:
10/30/2024
Replaced all parts and recommended customer to monitor opt test good.
We serviced a
GE RANGE
Model n/a
Near Lakewood, OH 44107
Marie V
Job Details:
10/30/2024
No model label. Cc that upper oven is not working. Found open igniter. Replaced from T/S preheated unit to 350*. Op test ok; used 1 12400035 (IGNITER) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5600XW3
Near Cleveland, OH 44135
Marie V
Job Details:
10/30/2024
"Cc that the unit on normal cycle is not finishing the cycle, they have to run drain and spin to get it to work. Ran diag, found error code f7e1 basket speed fault , F0e2 oversuds conditions detected , F7E5 shifter fault. Unit needs new shifter, showed cust oil from gearcase has dripped down. Took pics. Recommended belt, cam, shufter, gearcase and Washplate replaced. Gave estimate on shifter. Cust will not fix.; used 1 W10006355x (), and 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS21
Near Avon, OH 44011
Marie V
Job Details:
10/30/2024
Cc that oven door was shattered when opened box. Unit was in its original packaging. Replaced glass door. Showed cust. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT108FFDW04
Near Beachwood, OH 44122
Joe O
Job Details:
10/30/2024
"Cc: not cooling properly. Found temps in freezer at 10 degrees, ff at 43 degrees. Pulled evap cover. Found unit only frosted back half of evaporator. Closed door, allowed unit to run. Found unit has good frost pattern. Adjusted freezer air flow. Advised to monitor. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WFW8400TE00
Near Solon, OH 44139
Corina H
Job Details:
10/30/2024
Replaced the control and actuator. Tested. Opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHB09
Near Ravenna, OH 44266
Corina H
Job Details:
10/30/2024
"CC that the front of the ice bin fell off, because the ice maker makes small cubes. Confirmed. Found a saddle valve. Advised cust to replace the saddle valve with an inline valve. Steamed out the bin. Will need a new bin. Cust can install part; ordrng 1 W11185686 (Bin)"
We serviced a
KITCHENAID RANGE
Model KFGG504KPS4
Near Streetsboro, OH 44241
Corina H
Job Details:
10/30/2024
"CC that the oven is not heating correctly. Confirmed. Found the spark not igniting. Moved the drawer out igniter wire hanging down. Adjusted the wire. Oven lights in first spark. Heated oven to 350*., waited 20 minutes lights in first spark every time. Opt test ok."
We serviced a
WHIRLPOOL DRYER ELE
Model WED4815EW1
Near Streetsboro, OH 44241
Corina H
Job Details:
10/30/2024
Replaced the timer and start. Tested. Opt test ok.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Streetsboro, OH 44241
Corina H
Job Details:
10/30/2024
Replaced the timer. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWB835DW5
Near Brooklyn, OH 44144
Manny
Job Details:
10/30/2024
"Cc u it not locking, verified and lid cracked on left hinge, unit needs lid; ordrng 1 W11259006 (Lid)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Moreland Hills, OH 44022
Manny
Job Details:
10/30/2024
"Cc unit leaking from right side, verified and found a ball of debris under the door gasket causing unit to leak, removed and cleaned area of debris, ran test cycle and no leaks, advise customer to run a clean cycle, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHW04
Near Maple Heights, OH 44137
Manny
Job Details:
10/30/2024
"Cc unit frosting up and no water or ice, verified and heater not coming on and valve humming, steamed evap and covered in ice steam and heater open and bymetal out of range, ordering valves heater and harness; ordrng 1 W11566892 (Evap harness) and 1 W11512399 (Valve) and 1 WPW10341320 (valve-inlt) and 1 W11567493 (Heater)"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Shaker Heights, OH 44120
Manny
Job Details:
10/30/2024
"Cc unit not heating or stopping, verified and not heat, checked voltage at terminal block and 0vac from L1 to N, 89vac from L2 to N and 0 from L1 to L2, check fuse box and one of the fuses looks melted and the other one completely darkened, advise customer to replace the fuses or to have an electrician replace the fuse box if replacing the fuses dont work"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Parma, OH 44129
Manny
Job Details:
10/30/2024
"Cc unit stop working and now just clicks, verified and latch is broken, and unit not locking, unit needs latch, customer ask if we can come back tomorrow, I told her part arrives tomorrow and if parts are not here we would have to reschedule and we cant promise a time, office to reschedule if no parts ; ordrng 1 W11513248 (Latch)"
We serviced a
GE OTR MICROWAVE
Model JVM1851SH06
Near North Ridgeville, OH 44039
David R
Job Details:
10/30/2024
"Cc unit not heating. All other functions work but not heating. Followed tech sheet, malfunctioning magnetron. Gave estimate for repair. Customer paid svc, do not order parts. ; ordrng 1 WB27X10880 (Magnetron) and 1 WB27X10011 (Cap) and 1 WB27X1160 (Diode), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KENMORE REFRIGERATOR
Model ="59676539500"
Near Elyria, OH 44035
David R
Job Details:
10/30/2024
"Took pics of evap. Tested heater 30 ohms. Replaced defrost sensor, replaced main control and programmed. Good. Op Test Ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Oberlin, OH 44074
David R
Job Details:
10/30/2024
Cc questions of door. Went over having heavy items on door. Adjusted both FF and FZ door. Added WP489467 washer from surplus. Op Test Ok. ; used 1 WP489467 ( Washer) from stock
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Concord, OH 44077
Dan
Job Details:
10/30/2024
"Installed new gearcase and agitator, op test good"
We serviced a
MAYTAG WASHER
Model MVW5435PW0
Near Ashtabula, OH 44004
Dan
Job Details:
10/30/2024
"Installed new gearcase, op test good"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Ashtabula, OH 44004
Dan
Job Details:
10/30/2024
"Customer complaint that unit is not advancing cycles, found display flashing f9e1(long drain) error code, found broken wire at drain pump, repaired, op test good"