Service History 672 | Freds Appliance

We serviced a

WHIRLPOOL RANGE

Model WEG750H0HZ0

Near Strongsville, OH 44149

Marie V

Job Details: 09/21/2021

Replaced control. Preheated unit to 350*. Cooling fan started running. Pass. Op test ok advise cust to download whirlpool lifestyle app to get unit hooked up to WiFi to avoid anything weird. Brought core for return

We serviced a

MAYTAG REFRIGERATOR

Model MFI2269FRZ03

Near Cleveland, OH 44111

Marie V

Job Details: 09/21/2021

"Replaced main control. Programmed unit. Started running lights came back on. Check ice maker, it was cycling and it started filling with water. Advice to allow unit to get back to designated temps and make ice in 24 hours. Op test okBrought core for return"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Lorain, OH 44055

Angel

Job Details: 09/21/2021

Cc that unit was not washing and that clothes were wet at the end of cycle. Verified and found drain hose in drain pipe to tight with no air gap also customer said that her drain is hooked up with her neighbors and when they wash together the neighbors water run to her washer.Explained to customer that they will need to fix that and that they have to have a air gap for proper draining. Check pressure hose and checked good. Found F0E5 error code off balance. Explained to them that the off balance will pause the unit and when they come and check on the clothes it will still be wet because they never caught it on time. Recommended 6 to 7 regular bath towels and only 1 to 2 tablespoons of detergent. Ran calibration and auto test Unit working as designed. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Amherst, OH 44001

Angel

Job Details: 09/21/2021

"Cc that unit is not spinning. Confirmed ran diagnostics and found error code F7E7 MOTOR UNABLE TO REACH TARGET RPM, verified under unit removed belt and pulley on motor is bad it is freely spinning. Will need cam, belt and motor. Did find a spot of oil by drain pump explained to customer that gear case could fail on them as well. Recommended only 6 to 7 regular bath towels is a max load and only 1 to 2 tablespoons of detergent to wash there clothes. Customer will not fix unit they will buy new one. Do not order parts. Opt test ok.; ordrng 1 W11026785 (Drive motor) and 1 W11239857 (Belt) and 1 W10721967 (Cam), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF954CIHV00

Near Highland Heights, OH 44143

Corina H

Job Details: 09/21/2021

CC that the ice maker is not working and the freezer light. Confirmed. Found the wire broken at the door. The led light not working in the freezer. Will need a new door and led. Office to reschedule. ; ordrng 1 LW11039240 (Door) and 1 W11314429 (Ui) and 1 W10695459 (Led light)

We serviced a

KENMORE REFRIGERATOR

Model 59676059700

Near Richmond Heights, OH 44143

Corina H

Job Details: 09/21/2021

CC that the freezer handle fell off. Confirmed. Tightened the handle. Opt test ok

We serviced a

FRIGIDAIRE RANGE

Model PLCS389DCB

Near Chardon, OH 44024

Joe O

Job Details: 09/21/2021

Installed element. Ran test bake. Op test ok

We serviced a

KITCHENAID ICEMAKER

Model KUIX535HPA00

Near Pepper Pike, OH 44124

Corina H

Job Details: 09/21/2021

Replaced the drain pump. Unit turned on. Started to form ice. Opt test ok

We serviced a

WHIRLPOOL RANGE

Model WFC150M0JW0

Near Garfield Heights, OH 44125

Corina H

Job Details: 09/21/2021

Replaced the control. Brought core back for return. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ02

Near East Cleveland, OH 44112

Corina H

Job Details: 09/21/2021

CC that the ice bin does not come out. Confirmed. Found ice build up inside the bin. Advised cust to empty the bin every 7-10 days. Ice dispensing properly. Ice door closing. Gasket on ice door good. Opt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED2VHEXTB01

Near Cleveland, OH 44108

Corina H

Job Details: 09/21/2021

"CC that the ice maker is not working. Confirmed jumped out the ice maker v to l 120 volts. V to n 120 volts. Replaced the valve from surplus t/s. Cycled the ice maker, filled. Opt test ng. Checked the voltage at the valve 0 volts. Switched an ice maker out jumped ice maker no volts to the valve. Internal break in the wiring. ; ordrng 1 W10408179 (Valve)"

We serviced a

MAYTAG DISHWASHER

Model MDB8959SBS3

Near Euclid, OH 44123

Corina H

Job Details: 09/21/2021

Replaced the control and ui. Ran a calibration. Opt test ok

We serviced a

MAYTAG FREEZER

Model MZF34X16DW01

Near Huntsburg, OH 44046

Corina H

Job Details: 09/21/2021

Replaced the fan and thermistor. Opt test ok; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL WASHER

Model MVWP575GW0

Near Chesterland, OH 44026

Joe O

Job Details: 09/21/2021

"Cc: loud noise then shut offFound error codes f7e1(basket speed fault). Found unit is sensing basket speed. Found unit bottomed out on floor, wore through cover and belt. Needs belt, cam, cover and suspension rods.Cam shows out of stock. Office to reschedule; ordrng 1 W10780044 (suspension) and 1 WPW10427633 (pulley shield) and 1 W11213879 (belt) and 1 W10721967 (drive pulley)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near Rocky River, OH 44116

Joe O

Job Details: 09/21/2021

Installed ice maker. Cycled. Op test ok

We serviced a

WHIRLPOOL WALL OVEN

Model WOS51ES4ES

Near Chagrin Falls, OH 44022

Joe O

Job Details: 09/21/2021

"Cc: burning smellCustomer stated when baking at higher temperature the oven gives off a burning smell. Customer had unit on bake at 450 before arrival. Customer has matching oven right next to this oven. Im unable to smell it. Checked control, wiring, and elements. Nothing burnt or burning. Could not duplicate issue. Advised customer it could potentially still be burning off coating from being new. Op test ok"

We serviced a

JENN-AIR RANGE

Model JGR8895BDS

Near Olmsted Falls, OH 44138

David R

Job Details: 09/21/2021

Cc both oven not heating in bake. Found both ignitors starting to be ash white color and not heating. Replaced both from t/s. Tested. 350* good. Op test ok. ; used 2 12400035 (IGNITER) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDB05

Near Middleburg Heights, OH 44130

David R

Job Details: 09/21/2021

Replaced FZ fan blade. Put temps back to normal. Put a glass of water in FZ. Give 24 hours to return to normal temps.

We serviced a

KITCHENAID OTR MICROWAVE

Model KMHS120ESS11

Near Chagrin Falls, OH 44023

Brian M

Job Details: 09/21/2021

Cc light blew out Replaced bulb bulb wont shut off Short in relay needs control Part not in stock office to schedule ; ordrng 1 W11545876 (Control) and 1 8206232A (lamp 40 watt)

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Lakewood, OH 44107

Gabriel P

Job Details: 09/21/2021

"Found latch broken,ordering to incase it arrive damage I had issue before where I order one and it was damage please order two ; ordrng 2 W11457841 (Latch strike)s"

We serviced a

GE REFRIGERATOR

Model PVD28BYNBFS

Near Novelty, OH 44072

Brian M

Job Details: 09/21/2021

"Cc of no ice Found ice maker trying to rotate but will not budge locked in place and motor is warm Needs icemaker ; ordrng 1 WR30X38005 (Icemaker), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Olmsted Township, OH 44138

Angel

Job Details: 09/21/2021

Cc that unit is not heating or takes 4 times to dry clothes. Verified the vent and there is no airflow coming out will need vent cleaned out. Gave her the number to vent wizards to get her issue fixed unit is working as designed. Opt test ok.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ0

Near Cleveland, OH 44135

Marie V

Job Details: 09/21/2021

"Cc that the unit will not do anything. Confirmed. Tried to start a cycle but nothing happens. Removed door and check all connections, good. Did UI test with control and drain pump. Control worked, drain pump kicked on. Plugged ui back in and ran diag, no error codes. Unit started running test. Pass. No error codes. Started a new cycles 4 times to test. Pass. The control might had a glitch in it. Advice cust to monitor.Op test ok"

We serviced a

KITCHENAID MICROWAVE OVEN

Model KEMS308GSS2

Near Westlake, OH 44145

Angel

Job Details: 09/21/2021

"Cc that oven door will not shut properly. Verified and oven door is slanted down when opened all the way like if it had to much weight on it or forced causing it to bend. Will need hinges replaced. Parts are still under warranty would only have to pay shipping, service call and labor. Customer asked me to also check his refrigerator but did not have a work order for that asked him to call office to schedule an appointment. Ordering hinges.; ordrng 2 WP4455526 (Hinge)s, used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near North Royalton, OH 44133

David R

Job Details: 09/21/2021

Replaced actuator. Ran diagnostics and calibration. Good. Op test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF993FIFM00

Near Strongsville, OH 44149

David R

Job Details: 09/21/2021

"Replaced main control, dual valve, Orion control, evap cover assembly. Reset recommended temps. Give 24 hrs to return to normal. Op test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Strongsville, OH 44149

David R

Job Details: 09/21/2021

"Cc unit not cooling and making beeping noise, customer did unplug the wires on the control to the evap fan. Looked wires unplugged to evap fan on control. Unplugged unit and plugged wires back in. Replugged the control. Unit is starting back to cool. Reset temp controls. Been waiting over half an hour. No beeping. Checked all fans and damper control working normally. Went through owners manual for sounds. Went over if doors were opened and didnt know. Made sure ice maker was turned off because no water hooked up to unit. Customer to monitor and video tape any unusual sounds if happens again. As for today unit is good, give 24 hours for unit to get back to normal temps. Unplugging unit couldve also reset if any problems occurred. Unit is good, op test ok."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS01

Near Cleveland, OH 44120

Joe O

Job Details: 09/21/2021

"Cc: intermittent iceFound no stored ice maker error codes. Found temps at 6 in freezer, and 41 in ff section. Freezer compartment is under stocked. Advised customer freezer needs more stock to allow unit to maintain temps when going into defrost, and can cause warmer temps in ice maker compartment. Ran ice maker harvest and fill. Unit filled and harvested in diagnostics. Needs ice maker and water valveIce maker out of stock. Office to reschedule; ordrng 1 WPW10341329 (water valve assy) and 1 W11483245 (Ice maker)"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Wellington, OH 44090

David R

Job Details: 09/21/2021

Replaced actuator. Tested in diagnostics and calibration. Good. Op test ok.

We serviced a

MAYTAG WASHER

Model MVWB855DC3

Near Independence, OH 44131

Gabriel P

Job Details: 09/21/2021

Found same issue as before calling whirlpool cause this will be the 4th time we will replace control and ui for same error code also outlet is properly grounded calling whirlpool tech line spoke to jay he said to tell customer to drop temp on heater to 115 to 110 degrees cause is too hot that way it prevent steam from getting inside panel

We serviced a

AMANA REFRIGERATOR

Model ART318FFDB07

Near Garfield Heights, OH 44125

Gabriel P

Job Details: 09/21/2021

"Found unit cooling and working as designed,opt test ok"

We serviced a

ELECTROLUX WALL OVEN

Model EW30EW65GS8

Near Mentor, OH 44060

Jason N

Job Details: 09/21/2021

"Cc unit not powering on.Checked power in to unit main board, good at 121v. Checked power out to display console board, receiving 6.0vdc, according to tech sheet this is in spec. After plugging connectors back in, display board powered up. Ran functionality test on display board and then bake tests on both upper and lower ovens. All functions normal. Possible communication needed reset between both boards. Op test good."

We serviced a

KITCHENAID MICROWAVE

Model KEMS309BSS00

Near Westlake, OH 44145

Angel

Job Details: 09/21/2021

Replaced appliance manager and inverter board opt test no good. Called BJ and ran some test and asked me to replace magnetron if that part wont work would have to call techline next time.nAlso said that we will cover for the magnetron for the customer. Ordering magnetron.; ordrng 1 W11346197 (Magnetron)

We serviced a

SAMSUNG DRYER

Model DVE45M5500ZA3

Near Mentor, OH 44060

Jason N

Job Details: 09/21/2021

"Cc unit not turning drum, only hummingFound unit disassembled when arrived. Husband had taken apart to diagnose. Noted the drum light housing was cracked, most likely during disassembly. Reassembled enough to start dryer op test. Found motor humming, pushed drum by hand and was able to get to tumble. Motor weak, unit will need new drive motor. Initially customer declined, then changed mind before leaving. Paid remaining balance. Scheduled next service date. ; ordrng 1 DC31-00055G (Drive motor)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Avon, OH 44011

Angel

Job Details: 09/21/2021

C of not spinning. Verified and ran diagnostics no error codes tested spin and agitation and unit working as designed also did a auto test passed. Checked under unit and everything looks normal. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVWB766FW0

Near Willoughby Hills, OH 44094

Jason N

Job Details: 09/21/2021

"Cc unit not powering on Confirmed, ran diagnostics, found codes f6e2 for ACU cannot hear UI. Replaced console and main control using customer supplied pre Id part. Ran auto cycle and calibration. Op test good."

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS

Near Avon Lake, OH 44012

Angel

Job Details: 09/21/2021

"Cc that dishwasher was loud. Ran unit and it sounded normal just the sound of the wash pump when running. Ran diagnostics and found error code f6E1 inlet water low or no water, F6E2 fill valve, and F8E2 drain motor. Tested each components and were good took off drain pump and was clean and the fins were good as well was draining as it should. Could not find any problems explained to customer that it sounds normal and could not find any problems and can not order parts with out any problems showing up for me. Opt test ok."

We serviced a

AMANA REFRIGERATOR

Model SX23VE

Near Cleveland Heights, OH 44106

Jason N

Job Details: 09/21/2021

"Installed defrost timer and defrost t-stat. Let unit run to allow thermostat to close to ensure power to evaporator fan. After a few minutes, good power to evap fan, fan motor running. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Lorain, OH 44052

Angel

Job Details: 09/21/2021

Cc that the unit was not making ice. Verified temperature and freezer was at 13* so I ran diagnostics and checked for error codes E0 no error codes. Did a harvest and passed also did a fill test but was not receiving enough water opened the door to check filter and there was water all over top shelf filter was not inserted all the way. Reinstalled and tested no more leaks unit was dispensing water faster and ran another fill test and passed. Explained to customer to wait 36hrs for a full bin of ice. Could not find any other problems with unit. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Oberlin, OH 44074

David R

Job Details: 09/21/2021

Replaced actuator. Ran diagnostics. Tested good. Ran calibration. Good. Op test ok.

We serviced a

KITCHENAID RANGE

Model KSEG700EBS2

Near Bedford Heights, OH 44146

Manny

Job Details: 09/21/2021

"Replaced all parts ordered , opt test ok"

We serviced a

WHIRLPOOL RANGE

Model WEG515S0FS2

Near Rocky River, OH 44116

Marie V

Job Details: 09/21/2021

Cc that the oven does not works. Confirmed. But you can hear spark going on somewhere but to ignitor. Check drawer was full and spark was going to the bottom instead of ignitor. Removed and tested . Op test ok

We serviced a

WHIRLPOOL WASHER

Model WFW75HEFW0

Near Streetsboro, OH 44241

Brian M

Job Details: 09/21/2021

"Cc unit giving errors and not functioning properly Unit is in garage Applied power found errors for water valve and pressure sensor Sediment in valve Advised in valve and pressure sensor replacement ; ordrng 1 WPW10448876 (switch-wl) and 1 W10599356 (water inlet valve), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model MED7230HC

Near Parma, OH 44130

Gabriel P

Job Details: 09/21/2021

Found blower strip but not coming out spoke to bj and explain him ordering parts needed ; ordrng 1 279787 (Motor) and 1 WP697772 (Blower) and 1 W10841728 (Seal) and 1 W10888146 (Housing)

We serviced a

WHIRLPOOL RANGE

Model WFC150M0EW4

Near Streetsboro, OH 44241

Brian M

Job Details: 09/21/2021

Installed element and switch OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Aurora, OH 44202

Manny

Job Details: 09/21/2021

"Unit is leaking form inlet valve and drip pan is broken, ordering drip pan and inlet valve. Office to contact customer when parts are available for next service appointment ; ordrng 1 W10865826 (Inlet valve) and 1 W11457241 (Pan drip), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWB835DC4

Near Parma, OH 44134

Gabriel P

Job Details: 09/21/2021

"Found no issue unit started also ran calibration and auto test and also user interface test pass also call whirlpool if there was any updates on electronic user interface he said no,opt test ok"

We serviced a

JENN-AIR MICROWAVE

Model JMV9169BAS

Near Solon, OH 44139

Brian M

Job Details: 09/21/2021

Cc unit not heating Found primary winding on transformer open Needs transformer Transformer is NLACustomer

We serviced a

WHIRLPOOL DRYER

Model MED6230HW1

Near Aurora, OH 44202

Brian M

Job Details: 09/21/2021

Installed red wire and replaced power cord OP Test Ok

We serviced a

WHIRLPOOL DRYER

Model WED5100HW1

Near Cleveland, OH 44113

Marie V

Job Details: 09/21/2021

Cc that they get a smell of burning from dryer. Confirmed. Took unit apart and removed all lint from inside. A do found wires from sensor pinch with heater. Removed and fix wires. Tested unit. Op test ok tried to verify good air flow. Cust has 2 vents outside not sure which one is the correct one but couldnt get air from any. Advice cust to call dryer vent wizard to help. Op test ok

We serviced a

ROPER WASHER

Model RTW4516FW2

Near Parma Heights, OH 44130

Gabriel P

Job Details: 09/21/2021

"Found bad drain pump and it took out control ordering parts needed,; ordrng 1 W10919003 (Drain pump) and 1 W11170318 (Control)"

We serviced a

JENN-AIR MICROWAVE

Model JMV9186WS2

Near Lakewood, OH 44107

Gabriel P

Job Details: 09/21/2021

Found diode and capacitor sparking ordering parts needed ; ordrng 1 W10245183 (Magnetron) and 1 W11256462 (Diode) and 1 W10850446 (Capacitor)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Shaker Heights, OH 44122

Marie V

Job Details: 09/21/2021

"Cc that the unit will not dry plastic ,. Ran diag found error code of F7e1 heating no heat. After test was done check temp. Not good. Check continuity on heater. Is open . Uni will need new heating element. Cust will call back if they want to continue ; ordrng 1 W10518394 (Heater), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Cleveland, OH 44104

Marie V

Job Details: 09/21/2021

"Cc that the unit is not making ice. Confirmed check temp. 1* in freezer 37* fresh food section and 8* inside ice maker box. Check fan for ice maker pass. Check error codes on ice maker E5. Cycled ice maker no water. Check heater for continuity pass. Ran step 15 and check for power at the heater, 120V. Cycled ice maker pass. Advice cust to monitor. Unit should start making ice in the next few hours. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWP575GW0

Near Parma, OH 44134

Marie V

Job Details: 09/21/2021

"Cc that the unit went off balance but the last time the clothes were good it was a small load and they were not in one side on the drum. Ran diag, no error codes, ran auto test and calibration , pass. Tested shocks, they are good. Explain cust that sometimes unit will go off balance , that you can have small load, large load or medium load size and can go off balance. At this point everything tested good. Unit is working as designed. Explain cust to use 1-2 tablespoons of detergent and 6-7 bath towels = a full load."

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Chagrin Falls, OH 44023

Manny

Job Details: 09/21/2021

"Cc unit has a knocking noise when filling and a squeaky noise when spinning, found the inlet valve coil vibrating causing a hammering like noise, also found drive belt completely shredded, unit will need inlet valve, pulley and belt. Office to contact customer to schedule next service appointment when parts are available.; ordrng 1 W11239857 (Drive belt) and 1 W10721967 (Pulley kit) and 1 W11210463 (Inlet valve)"

We serviced a

WHIRLPOOL STACK W/D

Model WFW94HEXW2

Near Shaker Heights, OH 44120

Brian M

Job Details: 09/21/2021

Cc of vent on dryer and washer still leaking Found vent to be disconnected from blower housing no screws or tap holding it together (whoever switched it to vent from the side did not do a proper installation) Found a ton of moisture and water in dryer casing causing water to leak from the feet onto washer and dripping onto floor Properly fixed vent but vent is now to short to reach... customer to get extension pipe to connect remaining vent to the outside

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Newbury Township, OH 44065

Manny

Job Details: 09/21/2021

"Cc unit not draining, found code f9e1 for not draining, found loose connector on drain pump, reset connection drain pump is working, ran diagnostics cycle unit fills and drain. Opt test ok"

We serviced a

KITCHENAID ICE MAKER

Model KUIX305EWH0

Near Woodmere, OH 44122

Manny

Job Details: 09/21/2021

"Replaced reservoir drain pump, opt test not ok recirculating pump stop working ordering recirculating pump, office to contact to reschedule when parts arrive.; ordrng 1 W11542867 (Recirc pump), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFTR1814LW4

Near University Heights, OH 44118

Manny

Job Details: 09/21/2021

"Cc unit not cooling in the bottom. Found a bit of ice in the air passage, preventing good air flow, defrost heater kicked in melting the ice. Advise customer to make sure door is closed all the way.; saved tckt"

We serviced a

MAYTAG DISHWASHER

Model MDBH949PAB4

Near Chesterland, OH 44026

Jason N

Job Details: 09/21/2021

"Cc unit leakingRan wash test, no leaks after 10 minutes. Split door, found small water trickle coming from vent housing, not quite made it down to bottom of door. Unit needs vent gasket.; ordrng 1 WP8269259 (Vent gasket)"

We serviced a

FRIGIDAIRE RANGE

Model FFGF3054TSD

Near Strongsville, OH 44149

Gabriel P

Job Details: 09/20/2021

"Found no leak also took unit apart and no leaks,opt test ok"

We serviced a

WHIRLPOOL DRYER

Model WHD5090GW0

Near Cleveland, OH 44106

Joe O

Job Details: 09/20/2021

"Cc: grinding noise after unit stopsFound compressor excessively loud, making a grinding noise. Needs base assemblyCustomer does not want to repair at this time; ordrng 1 W11095574 (base), used 1 1OVRSZ (oversized shipping) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ05

Near Cleveland Heights, OH 44118

Joe O

Job Details: 09/20/2021

Cc: not making iceInstalled ice maker. Still not filling. Fill tube not frozen. Ice maker sending power out to valve. Needs water valve; ordrng 1 WPW10179146 (valve-inlt)

We serviced a

WHIRLPOOL RANGE

Model WFG550S0HZ2

Near University Heights, OH 44118

Jason N

Job Details: 09/20/2021

"Cc unit leaks gas when oven in use and front gets too hotCustomer stated that occasionally when using the oven, they will smell gas. The front knob panel also gets too hot to touch. Ran bake test to 350 degrees. Good spark and ignition after 1 spark. Let preheat, did not smell any gas. Checked regulator connections with bubbles. No leaks at gas connections. Reran bake test to 400 degrees, good spark and ignition again. Let preheat, did not smell gas. Temped front panel after preheat to 400 degrees, front panel reading 94 degrees at its hottest spot. Let oven cycle for 10 minutes after preheat. Do not smell gas, panel temps stable at approx 94 degrees. Can not find an issue at this time."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Pepper Pike, OH 44124

Jason N

Job Details: 09/20/2021

"Installed adjuster kit, rail and stop. Rack op test good."

We serviced a

AMANA WASHER

Model NTW4605EW0

Near Eastlake, OH 44095

Corina H

Job Details: 09/20/2021

Replaced the suspension rods. Ran a calibration. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Willoughby, OH 44094

Corina H

Job Details: 09/20/2021

"CC that the unit does not turn on all the time. Checked the wires, good. Will need a main control and ui. Parts are still covered under warranty ; ordrng 1 W11165145 (Ui) and 1 W11120155 (Control)"

We serviced a

MAYTAG REFRIGERATOR

Model MBR2262HES

Near Willoughby Hills, OH 44094

Corina H

Job Details: 09/20/2021

"CC that the unit is not cooling. Confirmed. 70 in the unit. Will need a new evaporator. ; ordrng 1 12001919 (Evaporator) and 1 WPW10143759 (Drier), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG525S0HV1

Near Lyndhurst, OH 44124

Corina H

Job Details: 09/20/2021

CC that the bake is not working. Confirmed p. Found the igniter not plugged in. Reconnected the wires. Opt test ok.

We serviced a

KITCHENAID DISHWASHER

Model KUDS24SEWH5

Near Cleveland Heights, OH 44121

Corina H

Job Details: 09/20/2021

"CC that the hinge sticks when opening, the dispenser does not dispense all the time and its leaking. Found the gasket to the dispenser falling apart, the water valve is leaking and bearing on the door is missing. The water valve is nla; ordrng 1 WPW10616003 (Dispenser) and 1 9743559 (Fill valve) and 2 WP3373234 (Bearing)s"

We serviced a

ESTATE DRYER

Model TEDX640PQ1

Near Bedford, OH 44146

Manny

Job Details: 09/20/2021

Waited 25 mins for customer to get home. Cc unit is tripping over the breakers when run at the same time as the air conditioner. Found open thermalcutoff. Replaced cutoff with truck stuck Tml-cutoff 279816. Opt test okAdvise customer to have an electrician look at wiring of the house to make sure that the dryer is in it own dedicated breaker.; used 1 279816 (Thermal cutoff) from stock

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH31017HS6

Near Cleveland Heights, OH 44118

Corina H

Job Details: 09/20/2021

Replaced the control board and lightbulb. Brought the core back for return. Heated a glass of water and the lightbulb turns on and off. Opt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED20PKXBN00

Near Elyria, OH 44035

Angel

Job Details: 09/20/2021

Bi metal and defrost timer were replaced. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Broadview Heights, OH 44147

David R

Job Details: 09/20/2021

Adjusted right door and leveling legs. Good. Op test ok.

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Broadview Heights, OH 44147

David R

Job Details: 09/20/2021

"Cc unit not starting, not taking commands. When plugging up message comes across screen Power Failure. Press Power Button to continue will not let me press power button. Then after 2 mins F2E2 error code pops up. Went B through service matters. SP W11436350, unit falls in category. Says check ribbon cable, if inserted all the way then order console. Would recommend replacing control and console at same time. Ordering.***both parts out of stock, office to set return date. ; ordrng 1 W11419171 (Control) and 1 W11478526 (Console)"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Amherst, OH 44001

Angel

Job Details: 09/20/2021

"Cc that unit is not draining. Verified unit was unplugged and when unit booted up it was stuck on flood mode. Ran diagnostics and found error code F7E6 MOTOR FAULT, F0E5 OFF BALANCE LOAD DETECTED verified under unit and found shifter off the cam replaced shifter with service pointer calibrated and did a auto test unit draining and working as designed. Explained to customer only 6 to7 regular bath towels for a full load and 1 to 2 tablespoons of detergent is enough to wash there clothes. Opt test ok.; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Cleveland, OH 44130

Gabriel P

Job Details: 09/20/2021

"Found defective shifter replace from t/s ,then ran diagnostic and auto test.pass opt test ok"

We serviced a

MAYTAG WASHER

Model MVWB865GC0

Near Bay Village, OH 44140

Marie V

Job Details: 09/20/2021

"Cc that the unit started making a different noise and that one time unit didnt finish the cycle and that right now you cant start any cycle. Ran diag found error code of F7E5 main control detected shifter not changing spin or agitation F2E1 stuck key. Ran auto test unit filled and drained and agitate but not drain. Tilted unit and found slider and rotor stripped and oil in the drain pump and back of unit. Unit will need new slider , rotor and gearcase. Cust will try to call Maytag to see if they help. ; ordrng 1 W10734521 (Slider) and 1 W10915701 (Rotor) and 1 W11455453 (Gearcase)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Broadview Heights, OH 44147

David R

Job Details: 09/20/2021

"Cc unit not draining, water built up inside. Used shop vac, cleared out all debris inside unit and through drain hose connecting to sink. Current drain pump getting stuck while activating. W11412291 drain pump. Had one on truck, replaced, tested, good. Ran diagnostics and normal express cycle. Customer to monitor. Op test ok."

We serviced a

MAYTAG WASHER

Model MVWX655DW0

Near Euclid, OH 44123

Joe O

Job Details: 09/20/2021

Installed drain pump. Ran auto test and calibration. Op test ok

We serviced a

MAYTAG DRYER

Model MGDC465HW0

Near Bedford, OH 44146

Jason N

Job Details: 09/20/2021

"Cc unit not heating/drying clothesRan dryer op test, good ignition and flame, flame cut out after about 10 seconds. Checked airflow, no airflow from unit. Found blower wheel had come off of motor shaft. Replaced blower wheel using misc. truck stock part. Ran dryer op test, good flame and airflow, let cycle several times. Op test good. ; used 1 WP694089 (Blower wheel) from stock"

We serviced a

KITCHENAID MICROWAVE

Model KEMC378KSS01

Near Brecksville, OH 44141

David R

Job Details: 09/20/2021

"Cc door error, had another company come out in Jan 2021 same issue. Took unit out to look at door switches, comes as a kit. Looks like maybe not both sides were replaced. Would suggest switch kit and lamp for light not working. Ordering. ; ordrng 1 W10727408 (Switch kit) and 1 WPW10440740 (Lamp), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS00

Near Shaker Heights, OH 44120

Corina H

Job Details: 09/20/2021

Fz 30* ff 50* 20 vacuum 90 psi equalized at 40psi used the uv dye no leak used nitrogen 140 pounds. Checked with soap no bubbles. Called t/l Bruce, unit is non repairable. Recharged unit.

We serviced a

AMANA RANGE

Model AGR5330BAS3

Near Willowick, OH 44095

Joe O

Job Details: 09/20/2021

Cc: burner knob brokenInstalled customer supplied knob. Cannot test due to unit is not hooked up. Op test ok

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS0

Near Solon, OH 44139

Jason N

Job Details: 09/20/2021

"Cc unit not installed levelCust stated unit is leaning forward in cabinet space, racks will roll outward on their own. Corrected installed, adjusted leveling feet and remounted to cabinet. Customer satisfied with install. Op test good."

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD608ESS01

Near Independence, OH 44131

David R

Job Details: 09/20/2021

"Cc unit leaking from FZ. Took off front panel. Ran water from dispenser to make sure nothing was leaking from any lines of connections, also pushed all lines/connections to get to make sure not out of place. Found a little debris in FZ drain that couldve caused backup of water when in defrost mode. Tested ice. Good. Unit didnt leak. Op test ok."

We serviced a

WHIRLPOOL DRYER

Model WED8000DW4

Near Eastlake, OH 44095

Joe O

Job Details: 09/20/2021

Cc: squealingFound pulley seizing to shaft. Installed dryer repair kit. Op test ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDT780SAEM1

Near Chagrin Falls, OH 44023

Jason N

Job Details: 09/20/2021

"Cc unit not drying dishes and not washing properlyCustomer stated they were having a lot of power issues recently, and since then the unit has not been washing or drying correctly. Ran diagnostics, found code 7-1 for no heat. Ran diagnostics cycle in entirety, heater circuit turned on, no codes at end of cycle. Possible unit was disrupted in mid cycle by power issues and disabled heater circuit. Advised customer to monitor, may need control if issue returns."

We serviced a

MAYTAG WASHER

Model MHW3505FW1

Near Independence, OH 44131

David R

Job Details: 09/20/2021

"Cc unit will not come on or turn off by pressing power button, can spin knob but unit still not taking commands on different options to the console. Turned knob to activate unit, after 5 seconds display would turn off by itself, power button still not working. Went through diagnostics, found 5-2 door latch error and 6-2 communication error. Diagnose worked, all communication working. Normal cycle not working. Will need door latch and control panel. Gave estimate to customer. Customer paid SVC only, do not order parts. ; ordrng 1 WPW10443885 (Latch) and 1 W10911040 (Panel control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKW0

Near Chagrin Falls, OH 44023

Jason N

Job Details: 09/20/2021

Cc unit needs front panel replaced due to damage Replaced front panel using customer supplied pre Id part. Customer satisfied with appearance. Op test good.

We serviced a

MAYTAG WASHER

Model MVWX655DW0

Near Woodmere, OH 44122

Corina H

Job Details: 09/20/2021

"CC that the unit is making a noise and the water does not drain. Ran diag F7E1 BASKET SPEED FAULT, F7E7 MOTOR UNABLE TO REACH TARGET RPM, F7E5 SHIFTER FAULT. Ran a manual spin found the belt slipping. Replaced the belt from surplus t/s. Started a rinse and spin. Opt test ng. Found the gear case has dropped down. Will need a new gearcase and cam.; ordrng 1 W11454734 (Gearcase) and 1 W10721967 (Cam), used 1 W11239857 (Belt), 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2290RTB02

Near Chagrin Falls, OH 44022

Corina H

Job Details: 09/20/2021

"Recovered refrigerant, replaced cond and drier, pulled 28vac w/ pump, watched, good, charged 5oz r134a, unit cooling, pressures good, op test ok ; used 1 W10143759 () from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Rocky River, OH 44116

Marie V

Job Details: 09/20/2021

Cc that the unit will not drain sometimes and that theres a red light on. The red light is the lid lock. Unit was washing when arrived canceled cycled and ran diag. No error codes. Ran drain and spin on manual test. Pass. Unit is working as designed also explain cust that unit takes about an hour on normal and more than that on others cycles like bulky items. Explain cust what to do if theres an off balance load. Op test ok.

We serviced a

AMANA REFRIGERATOR

Model ART318FFDW07

Near Maple Heights, OH 44137

Manny

Job Details: 09/20/2021

"Cc unit not cooling, found unit with disconnected from power, connected unit to outlet and not power present in the unit there is 118VAC coming from outlet, took back cover off and found power cord harness disconnected from unit main harness connector. Reconnected harness, unit has power, ran diagnostics to verify that all components are working properly. Opt test ok"

We serviced a

WHIRLPOOL DRYER

Model CSP2970HQ1

Near North Olmsted, OH 44070

Gabriel P

Job Details: 09/20/2021

Found cabin bulk in making basket rub against it ordering cabinet requesting double labor and two technicians for this job also make sure is 3 job count ; ordrng 1 W11417441 (Cabinet)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHV03

Near Lorain, OH 44052

Angel

Job Details: 09/20/2021

Arrived to home and customer said that unit is working good no need to do anything. I verified to make sure and unit is working as designed. Opt test ok.

We serviced a

KITCHENAID WALL OVEN

Model KODE500ESS05

Near North Ridgeville, OH 44039

Angel

Job Details: 09/20/2021

Ui was replaced. Tested unit working as designed. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WTW7500GW2

Near Lakewood, OH 44107

Marie V

Job Details: 09/20/2021

Replaced lid lock. Tested in manual test. Pass. Started a cycle. Op test ok

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS6

Near University Heights, OH 44118

Manny

Job Details: 09/20/2021

Unit need electronic control. Ordering main control. Please place customer in cancellation list; ordrng 1 W10892389 (Main electronic control) and 1 8206232A (Bulb)

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