We serviced a
WFW92HEFW0 WHIRLPOOL
Model WASHER
Near Kirtland, OH 44094
Jeff M
Job Details: 07/25/2017
The unit has a lot of mold buildup inside of Dispencer along with a lot of debris buildup on the glass door allowing it not to seal and leak. Also the unit has a det code load and go dispencer is not present I found that the sensor is receiving between less the .25 vdc the unit needs a new dispencer ; ordrng 1 W10862190 (DISPENCER),
We serviced a
MFI2269VEM10 MAYTAG
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Paul H.
Job Details: 07/25/2017
Observed unit cycling, heard motor grinding, also valve not actuating, found module on IM defective, replaced IM from t/s, cycled and filled, op test ok.; used 1 W10882923 (ICE MAKER ASSY) from stock, Job Cmpltd,
We serviced a
KDTE104DSS0 KITCHENAID
Model DISHWASHER
Near Strongsville, OH 44149
Chad P.
Job Details: 07/25/2017
Tightened handle. Op test ok. ; Job Cmpltd,
We serviced a
KRFC302ESS00 WHIRLPOOL
Model REFRIGERATOR
Near Chagrin Falls, OH 44022
Corina B
Job Details: 07/25/2017
CC that the water flow is slow, that the mullion strip clicks when opening and shut and that the is ice build up in the fz. Cust has a saddle valve, advised cust to replace saddle valve with an inline valve. Checked the water tank and its not frozen. The ice build up is from the mullion strip not being on. Showed cust how to turn the mullion strip on. Found the mullion strip does not open smoothly. Will need a new mullion strip. Called BB to order part. Per cust req to r/s. ; ordrng 1 WPW10153704 (rail-mulln), schdld next appmnt for 8/2 WED
We serviced a
ED2GVEXVD01 WHIRLPOOL
Model REFRIGERATOR
Near University Heights, OH 44118
Corina B
Job Details: 07/25/2017
Replaced the parts listed. Optest no good. Found there is a saddle valve shut off to the water line. Advised cust to replace the saddle valve with an inline valve. Once cust has new inline valve in place, they are going to call us to schedule an app to replace the water valve. Call BB to order part. Did not schedule. ; ordrng 1 W10408179 (water vavle asm)
We serviced a
FEX831FS0 FRIGIDAIRE
Model WASHER/DRYER
Near Cleveland, OH 44113
Chad P.
Job Details: 07/25/2017
Cc complaint that the issue is the dryer now. Wasnt drying clothing and giving a burning smell. Unit is in a closet with no ventilation on the door. Unit not pulled. Ran unit on timed dry on high heat. No burning smell. Wiring checks good. Motor checks good. Documented dent. No access to venting. Venting is foil and advised matainence about it. No faults found with the dryer. Advised that the door must be left open while drying. Also, if it is then the venting must be inspected and cleaned. ; Job Cmpltd
We serviced a
WBSR3140G5WW GE
Model WASHER
Near Cleveland, OH 44105
Chad P.
Job Details: 07/25/2017
Installed switch. Op test ok. Cust bought new houses. Tech installed as a courtesy. ; Job Cmpltd
We serviced a
WRT311FZDW00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44104
Chad P.
Job Details: 07/25/2017
Installed service kit. Advised to allow 24 hrs for normal cooling. Op test ok. ; Job Cmpltd
We serviced a
NTW4516FW1 AMANA
Model WASHER
Near Roaming Shores, OH 44085
Jeff M
Job Details: 07/25/2017
The unit had an off balance code and the hot water was not turned on the turn the hot water back on clear the code recalibrated the machine unit test; Job Cmpltd,
We serviced a
MEDC215EW1 MAYTAG
Model DRYER
Near Sheffield Lake, OH 44054
Paul H.
Job Details: 07/25/2017
Tested unit, started 50 min timed dry, ran full cycle, did not lose power. Amp draw 5.5 during no heat cycle, 26.2 with heat cycle. 240v coming to the machine consistantly, no issues found
We serviced a
ATW4675YQ1 ADMIRAL
Model WASHER
Near Lorain, OH 44052
Paul H.
Job Details: 07/25/2017
Unit had suspension disconnected upon arrival, reseated suspension on rear, basket still has alot of play, needs replaced, console is cracked also, screws on back have broken throug plastic, needs replaced also. Ran diagnostic, no errors, ran auto test auto test good, ordering two parts listed; ordrng 1 W10780048 (suspension) and 1 WPW10420405 (console)
We serviced a
MEDB835DW3 MAYTAG
Model DRYER
Near Lorain, OH 44053
Paul H.
Job Details: 07/25/2017
Took resistance readings of inlet and outlet thermistors, 11.6k for outlet, 56.2k for inlet, both within parameters of tech sheet, did continuity test for moisture sensor, no continuity with damp cloth, cleaned strips with scrub pad, tested again, no continuity, needs harness replaced, also ordering sensor strips to be sure; ordrng 1 W10777438 (harns-wire) and 1 W11161899 (SENSOR JUMPER) and 1 W11165163 (ELECTRODE SENSOR),
We serviced a
GEQ9800PW2 WHIRLPOOL
Model DRYER
Near Willoughby, OH 44095
Corina B
Job Details: 07/25/2017
CC that its taking a long time to dry and making a noise. Removed front panel and blower housing. Found rocks and tooth picks in the blower housing. Advised cust to clean dryer out, declined. Checked outside vent, proper airflow. Turned dryer on cycling properly. Cust has foil vent, pic sent. Advised cust to replace foil vent with a semi rigid or rigid vent. Optest ok. ; Job Cmpltd
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Ravenna, OH 44266
Robert A.
Job Details: 07/25/2017
Ran diagnostics, no codes, ran recal cycle, good, ran adj and spin, good, inspected under unit, good, started normal wash, all sounds normal, op test ok; Job Cmpltd,
We serviced a
WDF520PADB7 WHIRLPOOL
Model DISHWASHER
Near Olmsted Falls, OH 44138
Paul H.
Job Details: 07/25/2017
When arrived, unit was disconnected, reconnected everything, tested unit, no leaks found except minute drip under sink, issue must have been installation related; Job Cmpltd
We serviced a
MVWB835DW2 MAYTAG
Model WASHER
Near North Olmsted, OH 44070
Paul H.
Job Details: 07/25/2017
Customer started a cycle when we arrived, observed, customer pointed out sound she is hearing, the sound is being caused by the magnets in the rotor passing the electromagnets on the stator in the "long agitate", the sound observed is completely normal for this unit, op test ok; Job Cmpltd
We serviced a
MVWC565FW0 MAYTAG
Model WASHER
Near Shaker Heights, OH 44120
Chad P.
Job Details: 07/25/2017
Found lid lock failed. Replaced. Op test ok. ; used 1 W10838613 (LATCH) from stock, Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model WTW4800BQ0
Near East Cleveland, OH 44112
Brian B
Job Details: 07/25/2017
CC that machine does not spin. Ran diag. F7E6, motor fault... f7E5, shifter fault.. shifter not shifting from agitate to spin. Replaced shifter from t/s. Ran calibration and auto test. Motor checks ok. Optest ok; used 1 WPW10006355 (ACTUATOR 5547) from stock, , Job Cmpltd,
We serviced a
WTW7000DW1 WHIRLPOOL
Model WASHER
Near Chardon Township, OH 44024
Corina B
Job Details: 07/25/2017
CC that the unit is getting off balance loads and has a grinding noise. Found the tub is hitting the back and side wall and the rotor was hitting the floor pan. Leveled the tub. Ran diag f0e3 Overload ran test 51 auto test, a rinse and spin and calibration. Advised cust 6-8 bath towels equals 1 load. Optest ok. ; Job Cmpltd
We serviced a
WMH53520CS5 WHIRLPOOL
Model MICROWAVE
Near Gates Mills, OH 44040
Corina B
Job Details: 07/25/2017
The parts the were sent were not the correct parts. Removed unit from wall. Called GS to order the correct parts. Per cust req to r/s.; ordrng 1 W10833858 (SENSOR) and 1 W11100597 (CONTROL), schdld next appmnt for 8/2 WED
We serviced a
WFW94HEXW2 WHIRLPOOL
Model WASHER
Near Willowick, OH 44095
Chris H.
Job Details: 07/25/2017
Installed new lid lock, op test no good, unit is still displaying an mcu ccu code, checked wiring, tech would like to contact wpl tech line, ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 7/31 MON
We serviced a
MVWB765FW0 MAYTAG
Model WASHER
Near Moreland Hills, OH 44022
Chris H.
Job Details: 07/25/2017
Installed new control, op test no good, communication error between acu and ui, unit needs a new user interface, spoke with gs ordering part ; ordrng 1 W10919546 (UI), schdld next appmnt for 7/31 MON
We serviced a
ED2KHAXVT01 WHIRLPOOL
Model REFRIGERATOR
Near Kent, OH 44240
Dan H
Job Details: 07/25/2017
Customer complaint that unit is leaking again, ran 4 big cups of water through water dispenser, no leaks, watched ice maker fill, no leaks, found tiny crack in evaporator drain pan causing water to slowly leak onto floor, unit needs new evaporator drain pan; ordrng 1 WPW10614158 (evaporator DRAIN PAN), schdld next appmnt for 7/31 MON
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS1
Near Lakewood, OH 44107
Brian B
Job Details: 07/24/2017
Repkaced manifold and feed tube. Tested rack and ran test cycle. Optest ok.; Job Cmpltd,
We serviced a
MVWC415EW1 MAYTAG
Model WASHER
Near Ravenna, OH 44266
Dan H
Job Details: 07/24/2017
Customer complaint that unit is not completing cycle, ran diagnostics found f8e1(long/no fill) and f5e1(lid switch fault) error codes, started normal wash cycle, unit filled and advanced to wash cycle, ran drain and spin cycle, lid locks, unit spins, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent ; Job Cmpltd
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Avon Lake, OH 44012
Brian B
Job Details: 07/24/2017
Replaced gearcase. Ran calibration and auto test. Ran spin cycle.. Optest ok.; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KDTE404DSS0
Near Parkman Township, OH 44062
Robert A.
Job Details: 07/24/2017
Installed control, ran diognastic cycle, good, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAM04
Near Solon, OH 44139
Robert A.
Job Details: 07/24/2017
emps good, found frz door not sealing in top left corner, where frost is forming, siliconed corner, reset gasket, put light inside of unit, closed door, no ligt comming through, op test okTalked tl gs; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAM04
Near Solon, OH 44139
Robert A.
Job Details: 07/24/2017
emps good, found frz door not sealing in top left corner, where frost is forming, siliconed corner, reset gasket, put light inside of unit, closed door, no ligt comming through, op test okTalked tl gs; Job Cmpltd,
We serviced a
WMH31017AS1 WHIRLPOOL
Model MICROWAVE
Near North Ridgeville, OH 44039
Paul H.
Job Details: 07/24/2017
Powered up board with breakout box, powered up, put into unit and plugged in, nothing, plugged in with breakout box again, good, called Techline, spoke with Mark, checked all paths L-board and N-board, all good, began disconnecting parts to isolate, thermistor was causing short, ordering thermistor; ordrng 1 W10163422
We serviced a
WEG730H0DW0 WHIRLPOOL
Model RANGE
Near Solon, OH 44139
Chris H.
Job Details: 07/24/2017
Customer complaint that unit is displaying an F8E0 low cooling, fan is receiving 120 volts, unit needs a new cooling fan, qouted customer, customer is contacting wpl to try and have part covered ; ordrng 1 W10860981 (fan-blwr ), schdld next appmnt for 7/31 MON
We serviced a
WRT134TFDW00 WHIRLPOOL
Model REFRIGERATOR
Near WARRENSVL HTS, OH 44122
Chris H.
Job Details: 07/24/2017
Customer complaint that unit is leaking all over the floor, found drain tube out of place missing the drain pan and just pouring on the floor, corrected issue, op test good, customer states she is not paying for svc, confirmed with gv, ran entitlement showing dop; Job Cmpltd
We serviced a
ED2KHAXVT01 WHIRLPOOL
Model REFRIGERATOR
Near Kent, OH 44240
Dan H
Job Details: 07/24/2017
Customer complaint that unit is leaking, ran water through water dispenser line, ran water through ice maker line, checked water reservior, evaporator drain tube is clear and draining, evaporator drain pan is holding water, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd
We serviced a
WDP340PAFB0 WHIRLPOOL
Model DISHWASHER
Near South Euclid, OH 44121
Corina B
Job Details: 07/24/2017
Replaced the pump motor. Ran a cycle and drain. Optest ok. ; Job Cmpltd
We serviced a
FGET3065PFC FRIGIDAIRE
Model WALL OVEN
Near Highland Heights, OH 44143
Corina B
Job Details: 07/24/2017
CC that the temp is not holding in the top oven. Heated oven to 350*. Heated 250* for 30min. Pulled unit out, ohmed out the oven sensor 1100 ohms. Is going to need a new control and oven sensor. Called BB to order parts.; ordrng 1 5304503212 (CONTROL 12298) and 1 5304504897 (OVEN SENSOR 1543), schdld next appmnt for 8/1 TUE
We serviced a
WRF767SDEM01 WHIRLPOOL
Model REFRIGERATOR
Near North Madison, OH 44057
Corina B
Job Details: 07/24/2017
Ff 50 fz 6.3 found the ff evap covered in frost and ice. Called t/l Mark could not give me file#system is down for whirlpool. Check the connectors to the fan and thermistor, good. Checked the ff evap cover cracked, will need to be replaced. Not give the proper airflow. ; ordrng 1 WPW10501260 (cover-evap), schdld next appmnt for 7/31 MON
We serviced a
MVWB835DW1 MAYTAG
Model WASHER
Near Shaker Heights, OH 44122
Chris H.
Job Details: 07/24/2017
Customer complaint that units lid will not lock and displays an F5E2 lid lock error code , confirmed, lid lock is attempting to lock but failing, replaced lid lock from truck surplus, no good, issue persits, found lid not seating propely not allowing lock to engage, ordering lid and bezel, confirmed with gs, pop in sd; ordrng 1 W10854524 (bezel) and 1 W11094984 (LID WHITE), schdld next appmnt for 7/31 MON
We serviced a
WDF520PADM3 WHIRLPOOL
Model DISHWASHER
Near Strongsville, OH 44149
Chris H.
Job Details: 07/24/2017
Installed new dispenser, op test good; Job Cmpltd
We serviced a
DLE7200WE LG
Model DRYER
Near Parma, OH 44129
Chris H.
Job Details: 07/24/2017
Reversed door, door opens in multiple directions and has a ton of plastic rods and springs that were very tedious, op test good
We serviced a
MVWC565FW0 MAYTAG
Model WASHER
Near University Heights, OH 44118
Chris H.
Job Details: 07/24/2017
Customer complaint that unit is walking across the floor and that on bulky setting it was not spinning out clothes, ran diagnostics, no codes stored, unit completed its service cycle, ran drain and spin unit did not move, started unit with 6 bath towels got wet then ran drain and spin, unit did not budge, unit was moving prior from an off balanced load, instructer customer on proper load size, distribution and soap usage, unit is operating as designed ; Job Cmpltd
We serviced a
WRF560SEYB04 WHIRLPOOL
Model REFRIGERATOR
Near Aurora, OH 44202
Dan H
Job Details: 07/24/2017
Customer complaint of loud noise, found frost building up into evaporator fan, found freezer section door no sealing propperly, found ice cream lid stuck in bottom on freezer section door, removed, freezer section door is sealing now, cleared evaporator, op test good ; Job Cmpltd
We serviced a
KSC24C8EYP01 KITCHENAID
Model REFRIGERATOR
Near Russell Center, OH 44072
Dan H
Job Details: 07/24/2017
Customer complaint that unit is not cooling, fresh food section temperature at 60 degrees, freezer section temperature at 69 degrees, no frost pattern on either evaporator, ran test 4, no frost pattern formed on either evaporator, tapped system, added half charge, frost pattern improved, unit needs new fresh food section evaporator and filter drier, recovered refrigerant, installed fresh food section evaporator and filter drier, brought system into a 28" vacuum, watched 15 minutes, no change on gauges, recharged unit with 5.3oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line
We serviced a
MFW9800TQ0 MAYTAG
Model WASHER
Near Kirtland, OH 44094
Dan H
Job Details: 07/24/2017
Installed new boot, op test good
We serviced a
MFX2570AEW3 MAYTAG
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Paul H.
Job Details: 07/24/2017
Cc of leak, not a cooling loss, found defrost drain clogged, cleared obstruction, replaced drain from t/s, op test ok; used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd
We serviced a
MVWB835DW1 MAYTAG
Model WASHER
Near Avon, OH 44011
Paul H.
Job Details: 07/24/2017
Ran diagnostics, no errors stored, ran auto test, unit passed all steps, cc of not draining when running bedding, regardless of cycle, discussed loading and sensitivity of unit detecting off balance. Op test ok.; Job Cmpltd,
We serviced a
WRX988SIBM03 WHIRLPOOL
Model REFRIGERATOR
Near Sheffield, OH 44054
Paul H.
Job Details: 07/24/2017
Replaced IM, cycled, tested good, op test ok; Job Cmpltd
We serviced a
WED7000DW1 WHIRLPOOL
Model DRYER
Near Lorain, OH 44053
Paul H.
Job Details: 07/24/2017
CC of noise, found debris in blower housing, cleared, started a cycle, nice and quiet, op test ok.; Job Cmpltd,
We serviced a
WDT780SAEM2 WHIRLPOOL
Model DISHWASHER
Near Elyria, OH 44035
Paul H.
Job Details: 07/24/2017
CC of not drying, ran diagnostic cycle, element did not heat, checked integrity of circuit, good, issue is control related, control needs replaced; ordrng 1 W11032772 (CNTRL-ELEC
We serviced a
WRT311FZDW00 WHIRLPOOL
Model REFRIGERATOR
Near Valley View, OH 44125
Chad P.
Job Details: 07/24/2017
Found unit frosting around the door area. Seals check good. Found service pounter for this issue. Needs air tower kit. ; ordrng 1 W10916494 (SERVICE KIT),
We serviced a
WTW8500DR WHIRLPOOL
Model WASHER
Near Ashtabula Township, OH 44004
Jeff M
Job Details: 07/24/2017
The unit has a overload and off balance code I cannot calibrate the machine because the unit keep shutting down the unit needs a new main control unfortunately the model number is missing I cannot verify the model or serial customer needs to call Whirlpool neither have a new tag issued or call aaron's and give us an authorization.
We serviced a
WRS322FDAM04 WHIRLPOOL
Model REFRIGERATOR
Near Brecksville, OH 44141
Chad P.
Job Details: 07/24/2017
Cc that water tastes like plastic. Unabke to duplicate st this time. Advised that the plastice taste will go away with time. Op test ok. ; Job Cmpltd
We serviced a
WRF540CWBW01 WHIRLPOOL
Model REFRIGERATOR
Near Broadview Heights, OH 44147
Chad P.
Job Details: 07/24/2017
Found damper still icing and top shelf freezing several things. Appearch the damper is not sealing completely. Needs damper assy replaced. ; ordrng 1 WPW10594329 (DAMPE ASSY
We serviced a
WHIRLPOOL WASHER
Model C62650537
Near Lakewood, OH 44107
Brian B
Job Details: 07/24/2017
Part # on new control is the same as all the others. Machine will light up, lock and unlock door and jiggle tub. This is normal. After that, it does nothing. Won't fill, or start pump. Called TL, john, 7719451247. He said to put new control in as software might be different. Replaced control. Still ng. Ohmed out water valve from control. 1.01 kohms on all coils. Checked voltagePer tech sheet. Only had 25v to coil? Per tech sheet, replace control.john agreed that problem is in control. He said to call Partner team and give file #. Called part team. They will send to research and call cust. ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Westlake, OH 44145
Brian B
Job Details: 07/24/2017
No display. Power to jazz board. Will need new board. Replaced from t/s.. programmed new board. Machine started cooling. Compressor and fans running. Optest ok.; used 1 WPW10503278 (MUST RETURN**CORE*CTRL BOARD) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL DBL WALL OVEN
Model KEBC277KBT03
Near Solon, OH 44139
Robert A.
Job Details: 07/24/2017
Installed inner glass, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW00
Near Solon, OH 44139
Robert A.
Job Details: 07/24/2017
Installed service kit, op test ok; Job Cmpltd,
We serviced a
MEDX600XW0 MAYTAG
Model DRYER
Near Mentor, OH 44060
Jeff M
Job Details: 07/24/2017
The unit is not heat the element is getting 240vac. Th unit needs a new heating ele
We serviced a
GB2FHDXWQ05 WHIRLPOOL
Model refrigerator
Near Eastlake, OH 44095
Jeff M
Job Details: 07/24/2017
The drain hole was clear the sides were iced over I steamed all of the ice out of the tray unit tested good; Job Cmpltd
We serviced a
GE REFRIGERATOR
Model DFE29JGDIWW
Near Cleveland, OH 44107
Brian B
Job Details: 07/24/2017
Found top right freezer bin slides were frozen. Freed up slides. May have been ice crystals in slides. plastic pieces found in bottom was flashing from evap cover. Not needed. Cust had freezer temp set to -6. Set to normal settings. Optest ok.; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model CAE2743BQ0
Near Cleveland, OH 44102
Brian B
Job Details: 07/24/2017
Replaced pump and latch. Ran calibration and auto test. Optest ok. Office to run card.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd,
We serviced a
PGSS5RKZSS GE
Model REFRIGERATOR
Near Willoughby, OH 44094
Jeff M
Job Details: 07/24/2017
The unit was leaking from the fill tube to the icemaker I readjusted the icemaker unit tested good; Job Cmpltd
We serviced a
WMH53520CS2 WHIRLPOOL
Model MICROWAVE
Near Strongsville, OH 44136
Chad P.
Job Details: 07/24/2017
Installed parts listed. Op test ok. ; Job Cmpltd,
We serviced a
WRF993FIFM00 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44136
Chad P.
Job Details: 07/24/2017
Installed door and cleared frosting. Op test ok. ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model MSD2456GEQ
Near Cleveland, OH 44103
Brian B
Job Details: 07/24/2017
Found damper control lever seized up. Customer cannot adjust. Also, ff door is warped and not sealing on bottom. This is causing excess moisture and ice on left wall of ff section. Loosened door liner screws and straightened door. Used steamer to clear ice and free up damper control. Also used steamer to form gasket. Adjusted controls. Optest ok.; Job Cmpltd,
We serviced a
WRF560SEYW05 WHIRLPOOL
Model REFRIGERATOR
Near WARRENSVL HTS, OH 44128
Chad P.
Job Details: 07/24/2017
Found defrost drain ube clogged with packing material. This caused defrost water to go onto freezer floor and then onto kitchen flood. Cleared debris. Op test ok. ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDB02
Near Cleveland, OH 44121
Robert A.
Job Details: 07/24/2017
Found no air flow to ff, frz full of frost, door not closing due to product, fez damper to ff closed, removed frost, opened damper, good airflow to ff, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI7FVCXWY00
Near Beachwood, OH 44122
Robert A.
Job Details: 07/24/2017
Installed ice fan, fan running, op test ok; Job Cmpltd,
We serviced a
KITCHENAID WALL OVEN
Model KODE507EWH00
Near Beachwood, OH 44122
Robert A.
Job Details: 07/24/2017
Installed cooling fans, tested unit, op test ok; Job Cmpltd,
We serviced a
KITCHENAID RANGE
Model KEBC107KSS03
Near Burton, OH 44021
Robert A.
Job Details: 07/24/2017
Installed outer glass, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd,
We serviced a
KRFF305EBS00 KITCHENAID
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Paul H.
Job Details: 07/24/2017
Found water line to IM not seated properly allowing leaking when IM would cycle, reseated, cycled IM, leak resolved, op test ok; Job Cmpltd
We serviced a
WMH32519FS0 WHIRLPOOL
Model MICROWAVE
Near Elyria, OH 44035
Paul H.
Job Details: 07/24/2017
Unit had f4e4 humidity sensor error, excess condensation in unit, wiped out and ran blower for a while, tried running a sensor cycle, will not run due to humidity sensor error, needs sensor; ordrng 1 W10833858 (SENSOR, HUMIDITY),
We serviced a
WDT780SAEM1 WHIRLPOOL
Model DISHWASHER
Near North Ridgeville, OH 44039
Paul H.
Job Details: 07/24/2017
Ran test cycle, unit filled but wash motor did not engage, control is sending 120v to wash motor, motor is faulty, needs replaced; ordrng 1 WPW10605057 (pump&motor)
We serviced a
GI6SARXXF05 WHIRLPOOL
Model REFRIGERATOR
Near North Olmsted, OH 44070
Paul H.
Job Details: 07/24/2017
When arrived unit not cooling, checked compressor, compressor hot but not running, used breakout box to power compressor, would not start, 16A, locked rotor, needs compressor; ordrng 1 WPW10143759 (drier-uv) and 1 WPW10507886 (compressor),
We serviced a
WRX988SIBM03 WHIRLPOOL
Model REFRIGERATOR
Near Westlake, OH 44145
Paul H.
Job Details: 07/24/2017
Found LED in FC bad causing lights at top of RC to not work. Jumped freezer led and RC lights illuminated, ordering FC LED; ordrng 1 W11126053 (LED)
We serviced a
110.20956993 KENMORE
Model WASHER
Near Ashtabula, OH 44004
Jeff M
Job Details: 07/24/2017
The unit was not spinning or agitating properly I found the transmission was not attached to the pedestal mounts. I disassembled the washer I reassembled it to make sure no parts were damaged. found that one of the transmission bolts are missing so I use the motor bracket bolts in replace of the transmission bolts. Now for the missing motor bolt i used a nuts and bolts from my van to get the unit working unit tested good. One bolt is needed and unfortunately it was missed placed and needs to be re-ordered. ; ordrng 1 WP3400516 (BOLT)
We serviced a
FFHS2611LBK FRIGIDAIRE
Model REFRIGERATOR
Near Saybrook Township, OH 44004
Jeff M
Job Details: 07/24/2017
I found the icemaker not automatically cycling it does manually cycle and fill with water estimate only; ordrng 1 241798224 (ice maker)
We serviced a
KRFC604FSS00 KITCHENAID
Model REFRIGERATOR
Near Cleveland Heights, OH 44121
Chad P.
Job Details: 07/24/2017
Installed chatter kit. Op test ok. ; Job Cmpltd,
We serviced a
MDB8959SFE0 MAYTAG
Model DISHWASHER
Near Cleveland, OH 44121
Chad P.
Job Details: 07/24/2017
Installed rails. Op test ok. ; Job Cmpltd,
We serviced a
MVWX655DW0 MAYTAG
Model WASHER
Near Cleveland, OH 44115
Chad P.
Job Details: 07/24/2017
Cc that units lights all started flashing and unit acting strange. No stored faults. Ran calibration mode and servoce test mode. Added load and had cust start a cycle. Unit back to operation correctly. ; Job Cmpltd
We serviced a
WRF993FIFM00 WHIRLPOOL
Model REFRIGERATOR
Near Brecksville, OH 44141
Chad P.
Job Details: 07/24/2017
Installed evap cover assy. Interface was not needed as it is working as designed. Op test ok. Advised to allow 24hrd for normal colling and operation to resume. ; Job Cmpltd
We serviced a
MBL2258XES5 MAYTAG
Model REFRIGERATOR
Near Mentor, OH 44060
Corina B
Job Details: 07/24/2017
The left side latch for the top rack was not down all the way. Optest ok. ; Job Cmpltd
We serviced a
ADB1300AFW0 AMANA
Model DISHWASHER
Near Cleveland, OH 44118
Corina B
Job Details: 07/24/2017
CC that it doesnt work, soap dispenser does not open. Ran diag no codes, ran a cycle filled with water but the motor did not turn on. Will need a new pump motor. Called GS to order part. Gave cust est to repair. ; Job Cmpltd
We serviced a
MHW5100DW0 MAYTAG
Model WASHER
Near Willoughby, OH 44094
Corina B
Job Details: 07/24/2017
Replaced the stator. Ran a C0 test and a rinse and spin. Optest ok.
We serviced a
MDB7601AWQ MAYTAG
Model DISHWASHER
Near Mentor, OH 44060
Corina B
Job Details: 07/24/2017
Replaced the ui. Ran a light wash wait till 76 min and it was staying stuck on 76 min. Will need a new main control. Called BB to order part. ; ordrng 1 12002710 (cntrl-elec), schdld next appmnt for 7/27 THU
We serviced a
WRX735SDBM03 WHIRLPOOL
Model REFRIGERATOR
Near Garfield Heights, OH 44105
Chris H.
Job Details: 07/24/2017
Customer complaint that unit is not dispensing water or making ice, icemake ris sending voltage to valve, valve is opening when distributing water,customer has plastic style line, bullet peircing valve is restricting the flow of water to the unit was able to open a little more and the water flowed a little better, exained the flood hazard associated with these items and that they should be replaced with a ball check valve and a copper or steel braided supply line ; Job Cmpltd
We serviced a
KRFF507ESS01 KITCHENAID
Model REFRIGERATOR
Near Painesville, OH 44077
Chris H.
Job Details: 07/24/2017
Customer complaint that units freezer is frosting over and that the drawer is rubbing againgst the upper basket, adjusted door higher so gasket seals, lower basket apperas to be deformed and hitting the upper basket, spoke with gs ordering part ; ordrng 1 W10594047 (bin-freezr), schdld next appmnt for 7/28 FRI
We serviced a
WRB322DMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Garfield Heights, OH 44105
Chris H.
Job Details: 07/24/2017
Customer complaint that units freezer has ice build up, build up is from warm air entering the unit, found 1/4 inch gap on right side of drawer, slide rails are free of debris, slide rails are binding and need replaced, ordering slide rails, spoke with gs ; ordrng 2 WPW10120018 (slide)s, schdld next appmnt for 7/27 THU
We serviced a
ED5HVEXVQ02 WHIRLPOOL
Model REFRIGERATOR
Near Garfield Heights, OH 44125
Chris H.
Job Details: 07/24/2017
Unable to remove stripped couple from old auger motor, need the bracket in between, spoke with gs ordering part ; ordrng 1 WPW10284485 (bracket), schdld next appmnt for 7/27 THU
We serviced a
MDBH979SAM1 WHIRLPOOL
Model DISHWASHER
Near Cleveland, OH 44120
Dan H
Job Details: 07/24/2017
, Customer complaint that control panel is no responding, found lights on user interface randomly flickering, no buttons responding, found silver migration on ribbon cable to user interface and door handle broken, unit needs new user interface(ss) and door handle; ordrng 1 W10811169 (user interface ) and 1 WPW10401481 (HANDLE), schdld next appmnt for 7/28 FRI
We serviced a
WDF520PADM7 WHIRLPOOL
Model DISHWASHER
Near Chardon, OH 44024
Dan H
Job Details: 07/24/2017
Customer complaint that unit only ran once and now control panel is not working, found no power coming to unit, advised customer that they need an electrician to correct power supply ; Job Cmpltd
We serviced a
WRS325FDAB06 WHIRLPOOL
Model REFRIGERATOR
Near Shaker Heights, OH 44122
Dan H
Job Details: 07/24/2017
Customer complaint that water comes out of dispenser slow, and warm, fresh food section temperature at 41 degrees, removed water filter, good water flow trough water system, advised custome that i cannot make water colder and to replace water filter, unit is operating as designed ; Job Cmpltd
We serviced a
WRS325FDAM04 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44104
Dan H
Job Details: 07/24/2017
Customer complaint that unit is not making ice, ice maker was mid cycle when tech arrived, ice maker ejected ice and filled, unit is operating as designed; Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model WTW4616FW0
Near Cleveland, OH 44135
Brian B
Job Details: 07/21/2017
Replaced valve.. ran calibration and autp test. . Optest ok.; Job Cmpltd,
We serviced a
WHIRLPOOL WALL OVEN
Model WOS92EC7AS03
Near Fairview Park, OH 44126
Brian B
Job Details: 07/21/2017
Verified pop. Sent pic. CC that oven not cooking. Sears has been out 5 times, replacing different parts..they replaced main board and temp sensor. Checked input voltage.. 238v on main board. Ran diag.. no faults detected. Turned on bake and broil elements in test mode.elements working. Set oven to 350. Checked temp. Temp is 10 deg low. Entered calibration and set offset to + 10. Oven working as designed . Optest ok. ; Job Cmpltd,
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDH2
Near Kent, OH 44240
Tim G.
Job Details: 07/21/2017
Complaint that the unit is full of water when they go to load the unit. Found the unit full of water and the drain clear with a loop in the line. Tested unit in a quick wash and found the drain pump stalling and just humming. Cleared all the water and pulled pump to find no obstruction. Replaced pump motor, op test good. ; used 1 WPW10348269 (PUMP-DRAIN) from stock, Job Cmpltd,
We serviced a
MVWB765FW0 MAYTAG
Model WASHER
Near North Royalton, OH 44133
Chad P.
Job Details: 07/21/2017
Installed control calibrated and tested. Op test ok. ; Job Cmpltd
We serviced a
NGD4655EW2 AMANA
Model DRYER
Near Strongsville, OH 44136
Chad P.
Job Details: 07/21/2017
Found hole in venting. Corected venting. Op test ok. ; Job Cmpltd
We serviced a
MSF22D4XAM01 MAYTAG
Model REFRIGERATOR
Near Middleburg Heights, OH 44130
Chad P.
Job Details: 07/21/2017
Found unit set to min cooling. Turned to normal temp. Ice maker turned off. Turned on. I.m. Cycled. Advised to monitor. Op test ok. ; Job Cmpltd
We serviced a
ABB2222FEW AMANA
Model REFRIGERATOR
Near Middleburg Heights, OH 44130
Chad P.
Job Details: 07/21/2017
Arrived to find unit running and cooling normally. Unit went into defrost. When unit came out of defrost cust heard noise. Noise was damper opening and closing. This is normal. Op test ok
We serviced a
LGHT1846QF1 FRIGIDAIRE
Model REFRIGERATOR
Near Parma Heights, OH 44130
Chad P.
Job Details: 07/21/2017
Cc that unit seems to be frosting to much in freezer. Advised some frosting is norman. This is due to the high humidity this summer. When the weather cools and the humidity levels lower the frosting will reduce. Op test ok. ; Job Cmpltd