Service History 673

We serviced a
S105 JENN-AIR
Model RANGE
Near Rocky River, OH 44116
Chad P.
Job Details: 05/29/2018
, Found toggle switch in the oven light on position. Turned to off and advised Cust. Op test ok. Also advised Cust that unit is around 40 years old and parts are no longer available. ; Job Cmpltd
We serviced a
MES8800FZ0 MAYTAG
Model COOK TOP
Near Westlake, OH 44145
Brian B
Job Details: 05/29/2018
Removed old top and vacuumed broken glass. Installed new top. Tested unit. Op test ok
We serviced a
WRF560SEYM04 Whirlpool
Model Refrigerator
Near Russell Center, OH 44072
Robert A.
Job Details: 05/29/2018
Found top of evap covered in ice, checked defrost thermistor, out of range, cleared ice, replaced thermistor, op test ok; used 1 W10902214 (THERMISTOR4938)
We serviced a
JFC2089HES Jenn-Air
Model Refrigerator
Near Concord Township, OH 44077
Corina B
Job Details: 05/29/2018
CC that the water is not dispensing. Ff temp by the reservoir is 32*.The reservoir is frozen. Steamed the reservoir out. Advised cust to not overload the top shelf with food. The cold air is dropping down the back wall to freeze the reservoir. Optest ok.
We serviced a
MSC21C6MFZ00 Maytag
Model Refrigerator
Near Gates Mills, OH 44040
Brian M
Job Details: 05/29/2018
Cc of frosting Found bottom door gasket not touching frame Used steamer to reposition gasket OP TEST OK ; Job Cmpltd,
We serviced a
WFW8300SW03 Whirlpool
Model Washer
Near Cleveland, OH 44118
Macaulay G.
Job Details: 05/29/2018
Customer complaint washer is making a loud noise in spin cycle and is leaking in the front out of the door, found hair and a soap streak built up not allowing door to seal properly, started rinse and spin, unit still dripping from the door, seal has a spot where it’s not meeting door, needs new bellow, during spin bearing can hear the bearing has failed, quoted customer for repair customer declined,
We serviced a
WFG515S0EB1 Whirlpool
Model Range
Near Maple Heights, OH 44137
Dan H
Job Details: 05/29/2018
Customer complaint that right front burner is not lighting, Ignitor is arcing, cleaned up burner head, burner is lighting now, op test good ; Job Cmpltd,
We serviced a
MVWB765FW2 Maytag
Model Washer
Near Garfield Heights, OH 44125
Dan H
Job Details: 05/29/2018
Customer complaint that clothes are not getting wet, ran diagnostics found f2e1(stuck key) error code, all keys are working, started normal wash cycle, unit filled to normal level and advanced to wash cycle, repeated for all water level settings, unit filled to correct level for all settings, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent ; Job Cmpltd
We serviced a
MGDX655DW2 Maytag
Model Dryer
Near Parma, OH 44134
Jeff M
Job Details: 05/29/2018
Customer complaint that start button fell into console, confirmed, no damage to mounts or switch, reinstalled start button, op test good
We serviced a
ARG7303WW Amana
Model Range
Near Brook Park, OH 44142
Dan H
Job Details: 05/29/2018
Customer complaint that oven is not heating enough, started bake for 350 degrees, ignitor glowed, bake burner lit, temperature after 20-25 minutes preheat time at 279, unit needs new control and oven temperature sensor , customer does not want repair ; ordrng 1 WP31864501 (cntrl-elec 216.90) and 1 WPY0314907 (sensor 84.86)
We serviced a
MVWB766FW1 Maytag
Model Washer
Near Brook Park, OH 44142
Dan H
Job Details: 05/29/2018
Customer complaint that unit is dripping water inside, installed new water valve, op test good ;
We serviced a
WRT518SZFM00 Whirlpool
Model Refrigerator
Near Strongsville, OH 44136
Dan H
Job Details: 05/29/2018
Customer complaint of loud buzzing sound, unit was unplugged when tech arrived, plugged unit in, found freezer section door not closing properly, bottom of door is hitting freezer section floor, raised freezer section door with shim, op test good ; used 1 WP487576 (NYLON SHIMMING WASHER)
We serviced a
WZF34X16DW00 Whirlpool
Model Freezer
Near North Royalton, OH 44133
Dan H
Job Details: 05/29/2018
Customer complaint that unit s leaking, temperature at 13 degrees, found an olive lodged in drain tube preventing water to back up and leak out of top of drain tube, cleared, op test good ;
We serviced a
JES9860CAS02 Jenn-Air
Model Range
Near Parma, OH 44129
Dan H
Job Details: 05/29/2018
Customer complaint that left front element is not heating, left front element is heating, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd
We serviced a
MEDX700XW0 Whirlpool
Model Dryer
Near Broadview Heights, OH 44147
Dan H
Job Details: 05/29/2018
Customer complaint of squeaking noises, confirmed, noise is coming from idler pulley, installed new idler pulley, op test good, customer has plastic style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; used 1 279640 (PULLEY-IDLER 21.10)
We serviced a
KUDP01ILBL6 Whirlpool
Model Dishwasher
Near Independence, OH 44131
Dan H
Job Details: 05/29/2018
Customer complaint that detergent remains in dispenser after cycle, placed glasses upright in racks, started normal wash cycle, unit filled, glasses barely filled, unit needs new sump assembly , customer does not want repair ; ordrng 1 W10782773 (pump&motor 125.03)
We serviced a
KDFE104HPS0 Kitchenaid
Model Dishwasher
Near Kirtland, OH 44094
Brian M
Job Details: 05/29/2018
Cc that unit leaking suds Ran test cycle found tons sudes in tub OP TEST OK
We serviced a
MEDC215EW1 Whirlpool
Model Dryer
Near Willoughby Hills, OH 44094
Brian M
Job Details: 05/29/2018
Cc that unit will is not heating Found screws in terminal block loose Tightend terminal screws OP TEST OK
We serviced a
MEDX6STBW1 Maytag
Model Dryer
Near Cleveland, OH 44102
Macaulay G.
Job Details: 05/29/2018
Customer complaint dryer fills with water on steam option, started steam cycle with the 3 articles of clothing in the dryer, valve is not leaking and timer is working properly, unable to duplicate the problem, customer may want to use a medium to large load when using the steam cycle, left water mitigation mat, unit is operating as designed; Job Cmpltd
We serviced a
AMV2307PFS1 Amana
Model Microwave
Near Maple Heights, OH 44137
Corina B
Job Details: 05/29/2018
We serviced a
106.58179703 Kenmore
Model Refrigerator
Near Madison, OH 44057
Jeff M
Job Details: 05/29/2018
Cust unpluged the unit for a few days and the unit corrected itself i’m unable to determine an issue. Unit tested good
We serviced a
KDTE234GPS0 Kitchenaid
Model Dishwasher
Near Aurora, OH 44202
Robert A.
Job Details: 05/29/2018
Installed front panel, op test ok; Job Cmpltd
We serviced a
WRB322DMBW00 WHIRLPOOL
Model REFRIGERATOR
Near Avon Lake, OH 44012
Chad P.
Job Details: 05/29/2018
Found compressor inefficient. Evap is sweating and icing on the high side. Unit is able to defrost correctly. Excessive sweating and icing is cause of the hissing noise when the unit goes into defrost. Also ice is getting onto fan from higher then normal moisture levels in freezer section. Needs compressor replaced.
We serviced a
WRT518SZFM00 WHIRLPOOL
Model REFRIGERATOR
Near Westlake, OH 44145
Chad P.
Job Details: 05/29/2018
Found upper and lower doors not aligned. Corrected doors. Found evap fan dead and control frozen. Needs both replaced. ; ordrng 1 W11223729 (CONTROL) and 1 WP2315539 (FAN)
We serviced a
KSC24C8EYY02 KITCHENAID
Model REFRIGERATOR
Near Avon Lake, OH 44012
Chad P.
Job Details: 05/29/2018
Installed evap and filter. Charged unit. Op test ok. Advised 24 hrs for normal operations to resume. ; used 1 WPW10143759 (DRIER)
We serviced a
WGD4815EW2 WHIRLPOOL
Model DRYER
Near Westlake, OH 44145
Chad P.
Job Details: 05/29/2018
Adjusted striker. Door now closing better. Ran timed dry. Temps check good. Venting checks good. Soft ticking noise when unit started but it went away. Tech unable to determine where it was coming from. Advised to use as normal. Op test ok. ; Job Cmpltd
We serviced a
WRF535SWHZ00 WHIRLPOOL
Model FREEZER
Near Cleveland, OH 44111
Chad P.
Job Details: 05/29/2018
Found gap in gasket. Removed icing and steamed gasket. Advised to let gasket sit for about 20 min before using. Tech also leveled doors and tightened LH ff door handle. Op test ok. ; Job Cmpltd
We serviced a
NTW4516FW1 AMANA
Model WASHER
Near Avon, OH 44011
Brian B
Job Details: 05/29/2018
Found machine in flood mode, when plugged in, drain pump runs. Let run for 7 minutes, pump shut off. Checked pressure hose and drain hose. Checks ok. Reset power to machine, ran calibration and auto test. Op test ok.; Job Cmpltd
We serviced a
CAE2743BQ0 WHIRLPOOL
Model WASHER
Near Elyria, OH 44035
Brian B
Job Details: 05/29/2018
Used special tool (agi tamer balloon ) to remove agitator. Removed basket and replaced gearcase. Found belt worn and drive pulley with burnt rubber from belt. Replaced belt and pulley kit from t/s. No additional charges as est was already given. LS ok’d. Ran diag and auto test . Op test ok.; 1 W10721967 (PULLEY), and 1 WPW10006384 (BELT)
We serviced a
KDPE234GBS0 KITCHENAID
Model DISHWASHER
Near North Ridgeville, OH 44035
Brian B
Job Details: 05/29/2018
Main wash pump not starting,will need new sump assembly,check 120v to pump office to order part.; ordrng 1 W11085683 (SUMP PUMP ASSEMBLY )
We serviced a
WRX988SIBM01 REFRIGERATOR
Model WHIRLPOOL
Near Strongsville, OH 44149
Brian B
Job Details: 05/29/2018
Found I/m not working. Ran diag, step 56 ,57, 45. All passed. Ran step 15, optics, did not pass, 01. Will need new optics. Office to order parts.; ordrng 1 W10870822 (EMITTER) and 1 W10898445 (RECEIVER BOARD)
We serviced a
WFG525S0HS0 WHIRLPOOL
Model RANGE
Near Columbia Township, OH 44028
Brian B
Job Details: 05/29/2018
Left front burner not sparking up ordering new. Leveled range. Tested broiler. Office to order part.; ordrng 1 WPW10515455 (BURNER )
We serviced a
NED4655EW1 Amana
Model Dryer
Near Garfield Heights, OH 44105
Corey L.
Job Details: 05/29/2018
Customer complaint dryer not heating, confirmed no heat in any cycle, unit does not have vent installed yet nor has one, wall is clear to outside, thermal fuses are ok, connections at motor ok, found harness at timer plugged in missing a terminal, corrected harness, op test good;
We serviced a
MFI2269DRM00 Whirlpool
Model Refrigerator
Near Valley View, OH 44125
Corey L.
Job Details: 05/29/2018
Customer complaint ice not being made, found fill tube frozen, water valve failed, customer also wants filter cover that had been broken, had customer shut off water supply to the unit, will use water mat after part install; ordrng 1 WP67006331 (cover-filt 40.69) and 1 WPW10312696 (water inlet valve 100.48),
We serviced a
GLHS66EEQ0 Frigidaire
Model Refrigerator
Near Brecksville, OH 44141
Corina B
Job Details: 05/29/2018
Replaced the water valve
We serviced a
WRF560SEYM02 Whirlpool
Model Refrigerator
Near Willowick, OH 44095
Jeff M
Job Details: 05/29/2018
The left n right door the bottom of the doors are broken n causing the bottom the door to scrape against the freezer door needs all three doors; ordrng 1 LW10413519 (dor-fip ms) and 1 LW10433608 (dor-fip ms) and 1 LW10557493 (dor-fip) and 1 WPW10481433 (WHIRLPOOL ),
We serviced a
FGID2474QF3B Frigidaire
Model Dishwasher
Near Willoughby, OH 44094
Jeff M
Job Details: 05/29/2018
The unit tested good. Cust is using too much soap and a 30min cycle. I recommend for her to switch to the finish pods and to start unit the normal cycles ; Job Cmpltd,
We serviced a
WDT790SLYM1 Whirlpool
Model Dishwasher
Near Painesville, OH 44077
Jeff M
Job Details: 05/29/2018
The unit has a diverter error the unit needs a new controller and diverter motor. The install was fixed ; ordrng 1 W10482988 (elect control board) and 1 W10537869 (motor),
We serviced a
9875XVB Magic Chef
Model Wall Oven
Near Perry, OH 44081
Jeff M
Job Details: 05/29/2018
We serviced a
GLEQ942CS0 Frigidaire
Model Dryer
Near Geneva Township, OH 44041
Jeff M
Job Details: 05/29/2018
The rear bearing is failing ; ordrng 1 5303281153 (bearing kit-rear),
We serviced a
WRT519SZDW02 Whirlpool
Model Refrigerator
Near Andover, OH 44003
Arthur V
Job Details: 05/29/2018
Found gap in frame where it lays against cover by top of freezer door. Applied rtv silicone to close gap see pics Op test good
We serviced a
RED4640YQ1 Roper
Model Dryer
Near Rootstown, OH 44272
Tim G.
Job Details: 05/29/2018
Ran unit timed dry 40 min, no heat, set for 60 min, unit heating, tested all cycles, needs timer; ordrng 1 W11043389 (TIMER)
We serviced a
WEG745H0FS0 Whirlpool
Model Range
Near Diamond, OH 44412
Robert A.
Job Details: 05/29/2018
Found disp blank no power from control, replaced control, op test ok; Job Cmpltd,
We serviced a
KRMF706EBS01 Whirlpool
Model Refrigerator
Near North Benton, OH 44449
Robert A.
Job Details: 05/29/2018
Found auger motor just humming, not dispencing ice, connection good, needs auger motor; ordrng 1 W10822606 (AUGER MOTOR15151)
We serviced a
MVWX655DW1 Maytag
Model Washer
Near Euclid, OH 44123
Brian M
Job Details: 05/29/2018
Cc that unit will not start load Found no error codes but lid lock not always inguagingFound lid lock connector not seated in control board all the way Ran auto test and calibrationOP TEST OK
We serviced a
MVWC565FW0 Maytag
Model Washer
Near Cleveland, OH 44119
Brian M
Job Details: 05/29/2018
Cc that unit will not lock Ran diagnostics found error for lid lock Lid lock not inguaging Needs lid lock replacedReplaced lid lock from truck stockRan auto test and calibration OP TEST OK Unit is in concrete basement next to floor drain ; used 1 W10838613 (LATCH)
We serviced a
WTW4816FW2 Whirlpool
Model Washer
Near WARRENSVL HTS, OH 44128
Corey L.
Job Details: 05/29/2018
Customer complaint washer leaking from the back, confirmed found inlet valve leaking at hot water valve, replaced with truck stock, op test good; used 1 W11210459 (VALVE)
We serviced a
WDT730PAHV0 Whirlpool
Model Dishwasher
Near Walton Hills, OH 44146
Corina B
Job Details: 05/29/2018
CC that the water goes back into the unit, found the drain hose is not higher then the kitchen sink. No play on drain hose to raise it. Drained the dw., drained. Advised cust to call the install company to install a longer drain hose. Optest ok;
We serviced a
11060922990 Kenmore
Model Dryer
Near Bedford, OH 44146
Corina B
Job Details: 05/29/2018
CC that the unit was full of smoke and the door will not staying shut when clothes are in the dryer. Customer has foil style vent advised the customer that it’s a potential fire hazard to replace with a semi rigid or rigid vent. Found a lint fire in the cabinet. The lint screen was covered in wax from the fabric softener, cleaned the screen. Advised cust to clean the lint screen with soap and water. Vacuumed out the dryer. Found the thermal fuse, open. Replaced the fuse and latch from t/s. Optest ok. ; used 1 279570 (LATCH), 1 TJ93240 (ZOOM SPOUT), and 1 WP3390719 (THERMAL FUSE)
We serviced a
WFW75HEFW0 Maytag
Model Washer
Near Jefferson, OH 44047
Arthur V
Job Details: 05/29/2018
Found customer complaint “ not spinning all the water out” wet load at end of cycle. Found drain pump operating properly Needs appliance manager control bd.; ordrng 1 W11201274 (CONTROL )
We serviced a
MVWX655DW1 Maytag
Model Washer
Near Roaming Shores, OH 44084
Arthur V
Job Details: 05/29/2018
We serviced a
NTW4516FW2 Amana
Model Washer
Near Deerfield Township, OH 44411
Robert A.
Job Details: 05/29/2018
Ran diognostics, no codes, ran recal, good, started normal wash, good, all normal sounds, op test ok
We serviced a
911-3248231 Kenmore
Model Wall Oven
Near Highland Heights, OH 44143
Brian M
Job Details: 05/29/2018
Cc that unit does not heat Could not duplicate issue Unit is operating as intended OP TEST OK
We serviced a
WRS325FDAM04 Whirlpool
Model Refrigerator
Near Warrensville Heights, OH 44122
Corey L.
Job Details: 05/29/2018
Customer customer led in fridge dim, replaced led, op test good;
We serviced a
MRT118FFFE00 Maytag
Model Refrigerator
Near Harpersfield Township, OH 44041
Arthur V
Job Details: 05/29/2018
Found unit is freezing in the fresh food compartment—- several items including a bag of carrots and leftover spaghetti was frozen. Needs control box assembly and fresh food thermister. ; ordrng 1 W11223735 (CONTROL BOX ) and 1 WPW10384183 (thermistor),
We serviced a
NTW4516FW2 Amana
Model Washer
Near Ashtabula, OH 44004
Arthur V
Job Details: 05/29/2018
Replaced water valve. Op test good. Left water mat for leak detection ; Job Cmpltd
We serviced a
MVWC416FW0 Maytag
Model Washer
Near Kent, OH 44240
Robert A.
Job Details: 05/29/2018
Ran diognostics, good, found unit setting in a plastic tub, tub is pressing on shiel causing a clicking sound, corrected, op test ok; Job Cmpltd
We serviced a
KGCU407VSS01 Kitchenaid
Model Range
Near Aurora, OH 44202
Robert A.
Job Details: 05/29/2018
Cleaned all burners, tested on hogh and low, op test ok; Job Cmpltd,
We serviced a
JES9800CAB01 Jenn-Air
Model Range
Near Bainbridge Township, OH 44023
Robert A.
Job Details: 05/29/2018
Found no response from key pad, found ribbon cable discolored, dim segments in clock, needs panel and clock; ordrng 1 W10239347 (PANEL) and 1 WP8507P234 (CLOCK),
We serviced a
MFX2570AEM4 Maytag
Model Refrigerator
Near Lyndhurst, OH 44124
Brian M
Job Details: 05/29/2018
Cc that I've maker not working Found ice maker getting power and rotating but not calling for water Needs ice maker replacedReplaced ice maker from truck stock Unit rotated and called for water OP TEST OK ; used 1 W10882923 (ICE MAKER ASSY 9280)
We serviced a
WRF535SWHZ00 Whirlpool
Model Refrigerator
Near Shaker Heights, OH 44122
Brian M
Job Details: 05/29/2018
Cc that unit is frosting in freezer Found freezer door gasket compressed and not sealing on top portion of freezer doorUsed steamer to heat up freezer door gasket and reform it to hit and seal to frame Listen to compressor all normal sounds Customer has open wall and some noises resonate OP TEST OK
We serviced a
KFCO22EVBL2 Kitchenaid
Model Refrigerator
Near Cleveland, OH 44106
Macaulay G.
Job Details: 05/29/2018
Customer complaint of frost in freezer, confirmed frost in freezer, maybe caused by door handle not attached on one side and pushing door shut on left side only, right top side of the door is not sealing properly, found ice in ice tray had filled with water and froze solid, ice looked like water dripped from ice bin into the left track of the door not allowing door to close all the way now, removed enough ice in the left track to get the door closed, now sealing properly, unit needs water valve, more than likely an ice maker as it’s a frozen brick of ice, and ice/frost cleared from frz section; ordrng 1 WP12544124 (valve 101.67)
We serviced a
MVWB765FW0 Maytag
Model Washer
Near Solon, OH 44139
Corina B
Job Details: 05/29/2018
CC that the clothes are getting stuck under the agitator. Tighten the agitator. Checked the basket still on the hub correctly. Optest ok
We serviced a
WFW87HEDW0 Whirlpool
Model Washer
Near Cleveland, OH 44139
Corina B
Job Details: 05/29/2018
Replaced the control. Brought core back for return. Ran a CO test. Started a normal load. Optest ok.
We serviced a
WRB322DMBM00 Whirlpool
Model Refrigerator
Near Wickliffe, OH 44092
Corey L.
Job Details: 05/29/2018
Customer complaint fridge not cooling, confirmed both sections room temp, compressor and fans are running, found a visible leak at the aluminum/copper connection at filter dryer, and at high side connection at compressor, oil and refrigerant all over lines and unit floor, needs compressor and dryer; ordrng 1 W10507884 (compressor)
We serviced a
GD5SHAXNS00 Whirlpool
Model Refrigerator
Near Perry Township, OH 44081
Corina B
Job Details: 05/29/2018
Did not find any damage to the floor. Auger is frozen. Steamed out the auger. Optest ok.
We serviced a
WMH32519HZ1 Whirlpool
Model Microwave
Near Brecksville, OH 44141
Corina B
Job Details: 05/29/2018
ordrng 1 W11123955 (cntrl-elec) and 1 W11221051 (MAIN CONTROL )
We serviced a
WRF989SDAM00 Whirlpool
Model Refrigerator
Near Strongsville, OH 44136
Corina B
Job Details: 05/29/2018
Replaced the parts listed. Used thermistor from t/s. Optest ng. Found the water reservoir is cracked at the nozzle. Will need a new reservoir. Called SM to order part. ; ordrng 1 W11168758 (RESERVOIR ) and 1 WPW10341329 (water valve assy), used 1 W10902214 (THERMISTOR)
We serviced a
MEDB800VQ0 WHIRLPOOL
Model DRYER
Near Garfield Heights, OH 44125
Chad P.
Job Details: 05/25/2018
Found thermal fuse open. Bypassed and ran unit on timed dry no heat. Unit heated. Relay on control stuck. Needs thermal and control replaced at the same time. Cust will be thinking on the repair.
We serviced a
WRS588FIHV00 Whirlpool
Model Refrigerator
Near Cleveland, OH 44111
Macaulay G.
Job Details: 05/25/2018
Customer complaint vent cover on the top in the frz section keeps falling, installed cover so clips actually clipped in, cover is now secured, noticed plastic water line, advised customer to replace line with a copper line, plastic lines are flood hazards; Job Cmpltd,
We serviced a
WRF989SDAM00 Whirlpool
Model Refrigerator
Near Strongsville, OH 44136
Corina B
Job Details: 05/25/2018
Replaced the parts listed. Used thermistor from t/s. Optest ng. Found the water reservoir is cracked at the nozzle. Will need a new reservoir. Called SM to order part. ; ordrng 1 W11168758 (RESERVOIR ) and 1 WPW10341329 (water valve assy), used 1 W10902214 (THERMISTOR)
We serviced a
MFT2776FEZ00 Maytag
Model Refrigerator
Near Willoughby, OH 44094
Brian M
Job Details: 05/25/2018
Cc that unit is not cold enough in the freezer and ice isn't being made FF at 35 freezer at -1Normal operation temps Repositioned ice bin was not lined up with sensor eyes causing intermittent ice production ; Job Cmpltd
We serviced a
MVWC565FW1 Maytag
Model Washer
Near Lakewood, OH 44107
Corey L.
Job Details: 05/25/2018
Customer complaint unit does nothing, confirmed won’t let me diagnostics, found unit plugged into a 3 way adapter with dryer on same adapter, removed adapter, unit is operating as designed, outlet has 30v at ground, advised customer to call an electrician, unit needs to be on a properly polarized outlet, advised customer to only use 1-2 tbsp of a he detergent and fabric softener, load size is 6-7 bath towels, approximately halfway up the basket, instructed customer on the inferential wash cycles;
We serviced a
KUDS30IXSS1 Kitchenaid
Model Dishwasher
Near Solon, OH 44139
Robert A.
Job Details: 05/25/2018
Foundpanel shorted, chopper blade broken ordrng 1 W10083957V (CHOPPER BALDE ASM2615) and 1 WPW10500175 (PANEL),
We serviced a
JDB8700AWS2 Jenn-Air
Model Dishwasher
Near Solon, OH 44139
Tim G.
Job Details: 05/25/2018
Found unit not draining, cleared pump, ran unit, op test ok;
We serviced a
GHWS3605FORR GE
Model WASHER
Near Geneva, OH 44041
Jeff M
Job Details: 05/25/2018
The unit has no power the outlet is working. The unit needs new controls ; ordrng 1 WH12X25837 (UI) and 1 WH12X26034 (CONTROL )
We serviced a
KDTE204GPS0 KITCHENAID
Model DISHWASHER
Near Brooklyn Heights, OH 44131
Chad P.
Job Details: 05/25/2018
Installed sump assy. Op test ok.; Job Cmpltd
We serviced a
WDT730PAHZ0 WHIRLPOOL
Model DISHWASHER
Near Cleveland, OH 44102
Brian B
Job Details: 05/25/2018
Replaced front panel. Found installers drilled through side and installed screws. Door hits these screw and does not close properly. This machine is designed for under counter brackets. Advised customer about installation. .; Job Cmpltd,
We serviced a
MVWB725BW0 Whirlpool
Model Washer
Near Solon, OH 44139
Robert A.
Job Details: 05/25/2018
Found bearing loud, seal leaking, unable to get rotor odd, bolt siezed, needs beaing kit, stator and rotor; ordrng 1 280146 (ROTOR WARR) and 1 W10435302 (BEARING KIT10551) and 1 WPW10419333 (STATOR WARR),
We serviced a
WFG505M0BS0 Whirlpool
Model Range
Near Reminderville, OH 44202
Robert A.
Job Details: 05/25/2018
Found gas smell from manifold, tightened connections, ng neds manifold; ordrng 1 W10538763 (MANIFOLD),
We serviced a
110.28803890 Kenmore
Model Washer
Near Euclid, OH 44119
Brian M
Job Details: 05/25/2018
Cc that unit over flows Found hose to pressure switch not fully attached Reattached hose ran multiple test loads OP TEST OK
We serviced a
MVWX700AG0 Maytag
Model Washer
Near Fairview Park, OH 44126
Corey L.
Job Details: 05/25/2018
Customer complaint lid keeps locking and unlocking so they unplugged it when it unlocked and kept it unplugged, customer plugged unit in and lid lock opened, started drain and spin cycle, lid locked and began to spin, bearings extremely loud, unit looks like it may have flood damage, unit will need new capacitor, motor and gearcase which are all rusted, advised not to use washer as it may be slowly leaking from the tub seal, unit is in basement next to floor drain
We serviced a
KDFE104DWH0 Kitchenaid
Model Dishwasher
Near Fairview Park, OH 44126
Corey L.
Job Details: 05/25/2018
ustomer complaint unit doesn’t drain, confirmed drain just humming, asked customer if glass broke recently, she said as a matter of fact yes right before this happened, quoted customer to clean out drain pump and tube to sink, ok, cleared drain tube, found glass in pump, pump looks and works good, op test good;
We serviced a
WGD9371YW1 Whirlpool
Model Dryer
Near Middleburg Heights, OH 44130
Corina B
Job Details: 05/25/2018
CC that there is a squeaking noise when the dryer is running. Started the unit let it run for 10-15 min. Found the idler pulley is seized. Replaced the pulley from t/s. Optest ok. ; used 1 279640 (PULLEY-IDLER)
We serviced a
110.21882000 KENMORE
Model WASHER
Near Cleveland, OH 44135
Chad P.
Job Details: 05/25/2018
Found start winding on motor shorted. Needs motor replaced. Timer in truck for return. ; ordrng 1 WP335228722266 (DRIVE MOTOR)
We serviced a
MVWC565FW1 MAYTAG
Model WASHER
Near Chardon Township, OH 44024
Jeff M
Job Details: 05/25/2018
I put 6 large towels and put the unit on a drain n spin unit op tested good ; Job Cmpltd
We serviced a
WRX986SIHV00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44135
Chad P.
Job Details: 05/25/2018
Replaced led power supply. Op test ok. Placed core on truck for return. ; Job Cmpltd
We serviced a
KDFE104HPS KITCHENAID
Model DISHWASHER
Near MENTOR ON THE, OH 44060
Jeff M
Job Details: 05/25/2018
Hooked the unit up the water valve came on the the sump there where no strange sounds unit op tested good ; Job Cmpltd
We serviced a
WGD4800BQ1 WHIRLPOOL
Model DRYER
Near Painesville, OH 44077
Jeff M
Job Details: 05/25/2018
The unit is squeaking the roller in the rear all falling and the pulley is hard to spin ; ordrng 1 4392065 (dryer repair kit)
We serviced a
KDTE234GPS0 KITCHENAID
Model DISHWASHER
Near Westlake, OH 44145
Chad P.
Job Details: 05/25/2018
Installed parts listed. Op test ok. ; Job Cmpltd
We serviced a
WTW8500BW0 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44135
Brian B
Job Details: 05/25/2018
Replaced control. Ran test cycle. Op test ok. Job Cmpltd,
We serviced a
106.58146801 Kenmore
Model Refrigerator
Near Euclid, OH 44117
Brian M
Job Details: 05/25/2018
Cc that leaks from bottom Found drip tray frozen over and causing water to leak out everything defrostSteamed unit out cleared drain OP TEST OK
We serviced a
FFHB2740PP8A Frigidaire
Model Refrigerator
Near Brooklyn, OH 44144
Corey L.
Job Details: 05/25/2018
Customer complaint is no ice, temp in ff 38, ice bin is 0, water is not entering tray, found ice build up in fill tube, water valve failed, unit needs water valve replaced, frost was built up on back of ff section by ice bin again, will install new seal kit on return visit, ; ordrng 1 242253002 (valve-water)
We serviced a
WFE540H0ES0 Kitchenaid
Model Range
Near North Royalton, OH 44133
Corina B
Job Details: 05/25/2018
CC that the handle is broken. Will need a new vent trim. Called SM to order part. Cust can install part. ; ordrng 1 W10294855 (trim-vent 5834),
We serviced a
WRX988SIBM03 Whirlpool
Model Refrigerator
Near North Royalton, OH 44133
Corina B
Job Details: 05/25/2018
CC that there is frost in the freezer. Found the left hand of the freezer door is not hitting the frame. Steamed the freezer door out. Used Vaseline around the gasket. Optest ok.
We serviced a
KSC24C8EYY02 Kitchenaid
Model Refrigerator
Near Aurora, OH 44202
Robert A.
Job Details: 05/25/2018
Found ff evap drain clogged, cleared, op test ok;
We serviced a
KRSF505ESS00 Kitchenaid
Model Refrigerator
Near Aurora, OH 44202
Robert A.
Job Details: 05/25/2018
Found rt door hitting a shelf, removed shelf, good, reset shelf, op test ok; Job Cmpltd,
We serviced a
MVWB765FW1 Maytag
Model Washer
Near Aurora, OH 44202
Robert A.
Job Details: 05/25/2018
Installed adj, op test ok; Job Cmpltd,
We serviced a
WFW94HEXW0 WHIRLPOOL
Model WASHER
Near Avon Lake, OH 44012
Brian B
Job Details: 05/25/2018
Machine will not start. Ran diag, f1e1 and f6e1, first code is failed ccc. Checked for vol on pin 1 and 2 on mc. Do not have 120 v. Cannot be sure about mc until ccu is Replaced. customer does not want to repair
We serviced a
KRBR109ESS00 KITCHENAID
Model REFRIGERATOR
Near Rocky River, OH 44116
Chad P.
Job Details: 05/25/2018
Found gap in upper right corner of fz door seal. Reset glide position. Gap now gone. Steamed and confirmed gasket. Op test ok. Minimal to no frosting in the unit at this time. Advised to keep door closed for the next 20-30 min to allow door to conform. ; Job Cmpltd