We serviced a
MDB8959SFE0 MAYTAG
Model DISHWASHER
Near Cleveland, OH 44121
Chad P.
Job Details: 07/24/2017
Installed rails. Op test ok. ; Job Cmpltd,
We serviced a
MVWX655DW0 MAYTAG
Model WASHER
Near Cleveland, OH 44115
Chad P.
Job Details: 07/24/2017
Cc that units lights all started flashing and unit acting strange. No stored faults. Ran calibration mode and servoce test mode. Added load and had cust start a cycle. Unit back to operation correctly. ; Job Cmpltd
We serviced a
WRF993FIFM00 WHIRLPOOL
Model REFRIGERATOR
Near Brecksville, OH 44141
Chad P.
Job Details: 07/24/2017
Installed evap cover assy. Interface was not needed as it is working as designed. Op test ok. Advised to allow 24hrd for normal colling and operation to resume. ; Job Cmpltd
We serviced a
MBL2258XES5 MAYTAG
Model REFRIGERATOR
Near Mentor, OH 44060
Corina B
Job Details: 07/24/2017
The left side latch for the top rack was not down all the way. Optest ok. ; Job Cmpltd
We serviced a
ADB1300AFW0 AMANA
Model DISHWASHER
Near Cleveland, OH 44118
Corina B
Job Details: 07/24/2017
CC that it doesnt work, soap dispenser does not open. Ran diag no codes, ran a cycle filled with water but the motor did not turn on. Will need a new pump motor. Called GS to order part. Gave cust est to repair. ; Job Cmpltd
We serviced a
MHW5100DW0 MAYTAG
Model WASHER
Near Willoughby, OH 44094
Corina B
Job Details: 07/24/2017
Replaced the stator. Ran a C0 test and a rinse and spin. Optest ok.
We serviced a
MDB7601AWQ MAYTAG
Model DISHWASHER
Near Mentor, OH 44060
Corina B
Job Details: 07/24/2017
Replaced the ui. Ran a light wash wait till 76 min and it was staying stuck on 76 min. Will need a new main control. Called BB to order part. ; ordrng 1 12002710 (cntrl-elec), schdld next appmnt for 7/27 THU
We serviced a
WRX735SDBM03 WHIRLPOOL
Model REFRIGERATOR
Near Garfield Heights, OH 44105
Chris H.
Job Details: 07/24/2017
Customer complaint that unit is not dispensing water or making ice, icemake ris sending voltage to valve, valve is opening when distributing water,customer has plastic style line, bullet peircing valve is restricting the flow of water to the unit was able to open a little more and the water flowed a little better, exained the flood hazard associated with these items and that they should be replaced with a ball check valve and a copper or steel braided supply line ; Job Cmpltd
We serviced a
KRFF507ESS01 KITCHENAID
Model REFRIGERATOR
Near Painesville, OH 44077
Chris H.
Job Details: 07/24/2017
Customer complaint that units freezer is frosting over and that the drawer is rubbing againgst the upper basket, adjusted door higher so gasket seals, lower basket apperas to be deformed and hitting the upper basket, spoke with gs ordering part ; ordrng 1 W10594047 (bin-freezr), schdld next appmnt for 7/28 FRI
We serviced a
WRB322DMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Garfield Heights, OH 44105
Chris H.
Job Details: 07/24/2017
Customer complaint that units freezer has ice build up, build up is from warm air entering the unit, found 1/4 inch gap on right side of drawer, slide rails are free of debris, slide rails are binding and need replaced, ordering slide rails, spoke with gs ; ordrng 2 WPW10120018 (slide)s, schdld next appmnt for 7/27 THU
We serviced a
ED5HVEXVQ02 WHIRLPOOL
Model REFRIGERATOR
Near Garfield Heights, OH 44125
Chris H.
Job Details: 07/24/2017
Unable to remove stripped couple from old auger motor, need the bracket in between, spoke with gs ordering part ; ordrng 1 WPW10284485 (bracket), schdld next appmnt for 7/27 THU
We serviced a
MDBH979SAM1 WHIRLPOOL
Model DISHWASHER
Near Cleveland, OH 44120
Dan H
Job Details: 07/24/2017
, Customer complaint that control panel is no responding, found lights on user interface randomly flickering, no buttons responding, found silver migration on ribbon cable to user interface and door handle broken, unit needs new user interface(ss) and door handle; ordrng 1 W10811169 (user interface ) and 1 WPW10401481 (HANDLE), schdld next appmnt for 7/28 FRI
We serviced a
WDF520PADM7 WHIRLPOOL
Model DISHWASHER
Near Chardon, OH 44024
Dan H
Job Details: 07/24/2017
Customer complaint that unit only ran once and now control panel is not working, found no power coming to unit, advised customer that they need an electrician to correct power supply ; Job Cmpltd
We serviced a
WRS325FDAB06 WHIRLPOOL
Model REFRIGERATOR
Near Shaker Heights, OH 44122
Dan H
Job Details: 07/24/2017
Customer complaint that water comes out of dispenser slow, and warm, fresh food section temperature at 41 degrees, removed water filter, good water flow trough water system, advised custome that i cannot make water colder and to replace water filter, unit is operating as designed ; Job Cmpltd
We serviced a
WRS325FDAM04 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44104
Dan H
Job Details: 07/24/2017
Customer complaint that unit is not making ice, ice maker was mid cycle when tech arrived, ice maker ejected ice and filled, unit is operating as designed; Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model WTW4616FW0
Near Cleveland, OH 44135
Brian B
Job Details: 07/21/2017
Replaced valve.. ran calibration and autp test. . Optest ok.; Job Cmpltd,
We serviced a
WHIRLPOOL WALL OVEN
Model WOS92EC7AS03
Near Fairview Park, OH 44126
Brian B
Job Details: 07/21/2017
Verified pop. Sent pic. CC that oven not cooking. Sears has been out 5 times, replacing different parts..they replaced main board and temp sensor. Checked input voltage.. 238v on main board. Ran diag.. no faults detected. Turned on bake and broil elements in test mode.elements working. Set oven to 350. Checked temp. Temp is 10 deg low. Entered calibration and set offset to + 10. Oven working as designed . Optest ok. ; Job Cmpltd,
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDH2
Near Kent, OH 44240
Tim G.
Job Details: 07/21/2017
Complaint that the unit is full of water when they go to load the unit. Found the unit full of water and the drain clear with a loop in the line. Tested unit in a quick wash and found the drain pump stalling and just humming. Cleared all the water and pulled pump to find no obstruction. Replaced pump motor, op test good. ; used 1 WPW10348269 (PUMP-DRAIN) from stock, Job Cmpltd,
We serviced a
MVWB765FW0 MAYTAG
Model WASHER
Near North Royalton, OH 44133
Chad P.
Job Details: 07/21/2017
Installed control calibrated and tested. Op test ok. ; Job Cmpltd
We serviced a
NGD4655EW2 AMANA
Model DRYER
Near Strongsville, OH 44136
Chad P.
Job Details: 07/21/2017
Found hole in venting. Corected venting. Op test ok. ; Job Cmpltd
We serviced a
MSF22D4XAM01 MAYTAG
Model REFRIGERATOR
Near Middleburg Heights, OH 44130
Chad P.
Job Details: 07/21/2017
Found unit set to min cooling. Turned to normal temp. Ice maker turned off. Turned on. I.m. Cycled. Advised to monitor. Op test ok. ; Job Cmpltd
We serviced a
ABB2222FEW AMANA
Model REFRIGERATOR
Near Middleburg Heights, OH 44130
Chad P.
Job Details: 07/21/2017
Arrived to find unit running and cooling normally. Unit went into defrost. When unit came out of defrost cust heard noise. Noise was damper opening and closing. This is normal. Op test ok
We serviced a
LGHT1846QF1 FRIGIDAIRE
Model REFRIGERATOR
Near Parma Heights, OH 44130
Chad P.
Job Details: 07/21/2017
Cc that unit seems to be frosting to much in freezer. Advised some frosting is norman. This is due to the high humidity this summer. When the weather cools and the humidity levels lower the frosting will reduce. Op test ok. ; Job Cmpltd
We serviced a
KUDS03FTSS3 KITCHENAID
Model DISHWASHER
Near Westlake, OH 44145
Paul H.
Job Details: 07/21/2017
Replaced inlet valve, tested unit, ran test cycle no leaks, op test ok
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Sheffield, OH 44054
Paul H.
Job Details: 07/21/2017
Replaced main control, ran calibration, ran auto test, op test ok; Job Cmpltd
We serviced a
WRS586FIEE00 WHIRLPOOL
Model REFRIGERATOR
Near Lorain, OH 44055
Paul H.
Job Details: 07/21/2017
New IM in door, not making ice, old IM and optics were working, customer still had old door, transferred IM and optics over to new door, advised customer to give 24 hours for ice production to normalize.; Job Cmpltd,
We serviced a
JGB750SEF3SS GE
Model RANGE
Near South Amherst, OH 44001
Paul H.
Job Details: 07/21/2017
Replaced bake ignitor, preheated unit to 350, unit reached temp, op test ok; Job Cmpltd,
We serviced a
MVWC200XW1 MAYTAG
Model WASHER
Near Ashtabula, OH 44004
Jeff M
Job Details: 07/21/2017
The machine was not shifting properly installed the actuator from truck stock unit tested good; used 1 WPW10006355 (ACTUATOR) from stock, Job Cmpltd
We serviced a
NTW4516FW0 AMANA
Model WASHER
Near Conneaut, OH 44030
Alice M.
Job Details: 07/21/2017
, The washer had a long drain code I cleared the code recalibrated the machine unit tested good I was unable to duplicate a draining issue; Job Cmpltd,
We serviced a
WTW4816FW WHIRLPOOL
Model WASHER
Near Andover Township, OH 44003
Jeff M
Job Details: 07/21/2017
The unit is filling extremely slowly I checked the water valves they are clear from any debri from the well water the water valves will not open all the way or close all the way I recommended for a plumber to replace them.; Job Cmpltd,
We serviced a
WRF560SMYW05 WHIRLPOOL
Model REFRIGERATOR
Near Mentor, OH 44060
Jeff M
Job Details: 07/21/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
MVWC200XW3 MAYTAG
Model WASHER
Near Painesville Township, OH 44077
Jeff M
Job Details: 07/21/2017
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WRT311FZDW00 WHIRLPOOL
Model REFRIGERATOR
Near Conneaut, OH 44030
Jeff M
Job Details: 07/21/2017
Technical Service Pointer #: W10916291 frost in the frezor I did not replace the gasket due to the fact of want to remove this type of gasket out of the door it separates the inner and the outer liner and takes the insulation with the gaskets as you remove the gasket from the door. There is is a Service kit to correct the frosting issue it includes an air tower air tower gaskets silicone and fan blades; ordrng 1 W10916494 (AIR KIT),
We serviced a
WED49STBW1 WHIRLPOOL
Model DRYER
Near Avon Lake, OH 44012
Paul H.
Job Details: 07/21/2017
Started timed dry cycle, heat element cycled properly, temperatures are in normal range, used amp meter to determine power draw, unit drawing 26A when heater is cycling, examined heater, not sagging, ohmed fine, checked all connections to timer down to motor, inspected back plane, all connections look good, no signs of shorts or damage, spoke with BJ while diagnosing, he said to check if the breaker is warm, it is, based on his experience this means the breaker is failing, spoke with customer about it, he said electrician fairly certain that the breaker was good, warm breaker is all we can find at this point, customer is going to have electrician back out, leaving ticket open for now
We serviced a
LGHB2867PF7A FRIGIDAIRE
Model REFRIGERATOR
Near Amherst, OH 44001
Paul H.
Job Details: 07/21/2017
Newer IM, however contacts appear to be sticking in fill, further more, fill cup on IM is defective, causing obstruction and overflow issues, ordering IM; ordrng 1 5303918493 (freezer ice maker
We serviced a
JMC8130DDB JENNAIRE
Model MICROWAVE
Near Strongsville, OH 44149
Chad P.
Job Details: 07/21/2017
Found unit will count down but not heat. Found door switches failing. Advised it is best to have all replaced to prevent service in near future. ; ordrng 1 4392027 (switch,micro) and 1 WP56001036
We serviced a
WRT318FZDM02 WHIRLPOOL
Model REFRIGERATOR
Near Berea, OH 44017
Chad P.
Job Details: 07/21/2017
Cc that unit will randomly seem to loose cooling and fz section food items will be thawed. No fans running when this happens and lights are working. Power to unit checks good. If power is reset to unit when this happens unit will go back to working. Seems as if control is getting stuck in defrost mode. Wiring to control checks good. Needs control replaced. ; ordrng 1 W11039821 (CONTROL)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Fairview Park, OH 44126
Brian B
Job Details: 07/21/2017
Found ff evap is solid ice. Called TL, Leon, 7719619170. He agreed that we should replace fan and harness assembly and also UI, since this is the board that monitors thermisters. He also said to run step 4-5 and make sure no freon is leaking into ff evap when valve is in frz evap position. Used steamer to clear ice. Ran step 4. Valve is working properly. No leakage into ff evap. Office to order other parts. Cust needs early appt; ordrng 1 W10849460 (UI CONTROL) and 1 W11033168 (FAN HARNESS) and 1 WPW10389152 (FAN SUPPORT), schdld next appmnt for 7/27 THU 8-11,
We serviced a
MEDB835DW3 MAYTAG
Model DRYER
Near Mentor, OH 44060
Corina B
Job Details: 07/21/2017
C that there is a vibrating noise when it gets hot. Ran unit, removed front panel found the blower wheel is cracked. Called GS to order parts. ; ordrng 1 WP697772 (wheel), schdld next appmnt for 7/27 THU
We serviced a
WED8000DW3 WHIRLPOOL
Model DRYER
Near Painesville Township, OH 44077
Corina B
Job Details: 07/21/2017
CC that a pair of underwear fell into the blower housing. Removed the underwear from the blower housing. Optest ok. ; Job Cmpltd
We serviced a
MBL2258XES5 MAYTAG
Model REFRIGERATOR
Near Mentor, OH 44060
Jessica Shreve
Job Details: 07/21/2017
CC that the i/m is not making ice. Have 120v to the i/m. Tried jumpering the i/m did not do anything. Will need an i/m. Used i/m from t/s. Installed i/m filled with water. Optest ok. ; used 1 W10884390 (ICE MAKER ASSY) from stock, Job Cmpltd
We serviced a
WED6200SW1 WHIRLPOOL
Model DRYER
Near Mentor, OH 44060
Corina B
Job Details: 07/21/2017
CC that the door will not stay closed. Found the door latch was broken. Replaced the latch from the t/s. Optest ok. ; used 1 WPW10111905 (DOOR CATCH) from stock, Job Cmpltd
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Independence, OH 44131
Chris H.
Job Details: 07/21/2017
, Customer complaint that unit filled on drain and spin, ran diagnostics no codes stored, showed customer how to start the drain and spin cycle, cycle ran thru as it should, unit completed its service cycle, no faults found unit operates as designed ; Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model MHW5500FW0
Near Rocky River, OH 44116
Brian B
Job Details: 07/21/2017
Verified pop. Sent pic.Found door locked and when plugged in drain pump starts running and display flashing F3E1. Opened door and removed clothes. Code is for water level error. Removed back and checked pressure hose from sensor to tub. Checks ok and not obstructed. Ohmed out sensor wiring from sensor to control. Wiring checks good. Removed connectors and spread prongs and reseated. Now pump stopped running when plugged in. Ran diag and co test cycle. Machine filling properly. Optest ok.; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Lakewood, OH 44107
Brian B
Job Details: 07/21/2017
Found large frost and ice buildup in freezer. Freezer evap is evenly frosted all across. Does not appear to be a sealed system leak. Bottom of freezer door not sealing. There is a 1/4 in gap on bottom of door. Removed door and bins. Dried out freezer. Reassembled basket and door per ser bul. Door is now sealing tight. Optest ok.; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW7300DW1
Near Cleveland, OH 44108
Robert A.
Job Details: 07/21/2017
Installed gearcase and cluch, ran test 51 ng, will not spin or adj, ohmed stator from c/b, good, needs control; ordrng 1 W10812422 (CONTROL), schdld next appmnt for 7/27 THU !,
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Parma, OH 44134
Chris H.
Job Details: 07/21/2017
Customer complaint that unit is filling very slow and just shut off, found longfill no fill code, cleared code, found cold water hose kinked behind unit between wall and unit, un kinked hose cold water came into unit much faster, no further issues discovered, unit operates as designed, customer showed pop pic in sd ; Job Cmpltd
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Cleveland, OH 44118
Robert A.
Job Details: 07/21/2017
6, Ran diagnostics, off bal load, long drain, ran test 51, excessive soap, use 2-3 tablespoons of soap max, test 51 passed all, ran test 52, good, op test ok; Job Cmpltd,
We serviced a
WFE540H0AS0 WHIRLPOOL
Model RANGE
Near North Royalton, OH 44133
Chris H.
Job Details: 07/21/2017
Installed new element, op test good; Job Cmpltd
We serviced a
WHIRLPOOL DRYER
Model LEB6400LW0
Near Cleveland Heights, OH 44118
Robert A.
Job Details: 07/21/2017
Found belt broken, idler pully warn, replaced, op test okCust has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.; used 1 341241 (BELT1540), and 1 WP691366 (PULLEY DRIVE1620) from stock, , Job Cmpltd, saved tckt
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDE3
Near Cleveland Heights, OH 44121
Robert A.
Job Details: 07/21/2017
Installed seal, ran unit, checked under unit, no leaks, op test ok; Job Cmpltd,
We serviced a
JENN-AIRE MICRO/OVENCOMBO
Model JMW9330DAS
Near Munson Township, OH 44024
Robert A.
Job Details: 07/21/2017
Installed term block/filter, tested unit, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd, saved tckt [SdLink
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44102
Jessica Shreve
Job Details: 07/21/2017
Customer complaint that unit is not rinsing out the soap from ger clothes and isnt spinning them out propelry, customer is using a whole cap full of detergent, instructed on proper load size and soap usage, error codes overloaded and oversuds, recommended running clean washer cycle with affresh, no further issues discovered, unit operates as designed ; Job Cmpltd
We serviced a
MAYTAG DISHWASHER
Model MDB7709AWW2
Near Huntsburg Township, OH 44099
Robert A.
Job Details: 07/21/2017
Installed panel, op test ok; Job Cmpltd
We serviced a
KRFF507ESS01 KITCHENAID
Model REFRIGERATOR
Near Willoughby Hills, OH 44094
Dan H
Job Details: 07/21/2017
Customer complaint that unit is not cooling, fresh food section temperature at 50 degrees, freezer section temperature at 12 degrees, found fresh food section evaporator frosted around the edges, fresh food section evaporator thermistor is in wrong position, unit needs frost cleared and fresh food section evaporator thermistor installed in proper position, cleared frost and moved fresh food section evaporator thermistor, op test good ; Job Cmpltd
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Oakwood Village, OH 44146
Tim G.
Job Details: 07/21/2017
Installed control, op test NG. Unit displayed a F2E3 UI mismatched. Checked for the correct part numbers and found correct. Spoke to GS reordering the main control. TG has original failed control. ; ordrng 1 W10812420 (cntrl-elec),
We serviced a
MEDC215EW1 MAYTAG
Model DRYER
Near Willowick, OH 44095
Dan H
Job Details: 07/21/2017
Customer complaint that door will not close if latch trim piece is installed, customer has trim piece removed, reinstalled trim piece, door closes and opens, tested several times, unit is operating as designed, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd
We serviced a
JENN-AIR COOK TOP
Model JGD8130ADS
Near Bainbridge Township, OH 44023
Tim G.
Job Details: 07/21/2017
Complaint that the customer noticed his drop celing leaking in the basement under the cooktop area. Customer found that the leaK was in all excessive grease from the down draft. Checked unit and found excessive grease in the fan housing. Pulled fan and cleaned. Advised the customer to have a vent cleaning company out to clean the vent to prevent the possible risk of fire. Tech also found normal use ware and tare on the filter. Unit needs filter and customer can install on own. ; ordrng 1 WP707929 SVED
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Solon, OH 44139
Tim G.
Job Details: 07/21/2017
Complaint that the clothing is coming out wrinkled, not completely wet, and or washed. Checked unit for errors and found nothing stored. Educated customer on cycle selection and options. Showed the customer the difference in water levels on certain cycles to help them find what will work best for the customer. Answered all the customers questions about the unit and instructed on detergent useage. ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS01
Near Bainbridge Township, OH 44023
Tim G.
Job Details: 07/21/2017
Installed gasket and formed with steamer. Tech also applied a thin coat of vaseline to the hinge side of both ff door gaskets. Tech also instructed customer on their humidity control option and how it prevents the mullion from developing moisture. Advised the customer that for the next few days to make sure door is closing all the way so that the gasket can gain its natural seal. ; Job COMPLTD
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSF26C3EXF01
Near Chagrin Falls, OH 44022
Tim G.
Job Details: 07/21/2017
Complaint that the unit is slow to make ice. Customer stated that they just had a water treatment system put in and they are on well water. Tech tested water out of the door and found very low pressure. Tech advised due to the low pressure the ice production will be much slower. Tech advised the customer to make sure they are replacing the filter every 6months as they dont have the option of a bypass cap. Tech also leveled ff door and reattached grill. Looked at the customers use and care guide and directed customer to pg5 where it states to avoid connecting unit to a water softener system due to lower pressures and could cause failure in parts over time from the sault. Unit working at normal op. ; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF302ESS01
Near Chagrin Falls, OH 44022
Tim G.
Job Details: 07/21/2017
Complaint that a metal bar fell out of an area that the customer cound not locate. Found the metal bar a cross bar to support the lower glass shelf. Reinstalled, op test good. ; Job Cmpltd,
Near South Russell, OH 44022
Tim G.
Job Details: 07/21/2017
KITCHENAID REFRIGERATOR Complaint that the freezer door handle is loose. Tightened same, op test good. Customer provided POP to update for warranty (see pic).; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ01
Near Lakewood, OH 44107
Brian B
Job Details: 07/21/2017
Found auger not working. Door not closing door switch due to warped liner. Liner is indented where it pushes on switch. Attached a spacer from surplus stock so auger works, but this is only a temporary repair. Sent pic. Will need new door. Office to order door. Will r/s for 2 weeks out but customer will call office when he receives door.; ordrng 1 W10855083 (DOR-FIP), used 1 W10221048 (SPACER) from stock, schdld next appmnt for 8/8 TUE !,
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Cleveland, OH 44135
Brian B
Job Details: 07/21/2017
Dryer not heating. Replaced cutoff kit from t/s. Checked airflow.. airflow good. Checked heater. Not grounded ir shorted . Ran test cycle. Optest ok.; used 1 279816 (CUTOFF) from stock, Job Cmpltd,
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ01
Near Westlake, OH 44145
Brian B
Job Details: 07/21/2017
Replaced left french door. Adjusted controls. Tested i/m. Optest ok.; Job Cmpltd
We serviced a
GE WASHER
Model WCVH6260FWW
Near Westlake, OH 44145
Brian B
Job Details: 07/21/2017
Stack washer and dryer. CC that machine not going through rinse. Ran diag, e22 code, fill issue.. cold side of valve bad, has power. Will need new water valve. Customer does not want to repair at this time. Do not order part. Paid sc. good for 30 days..; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER/B-IN
Model KUDS30IXSS1
Near Westlake, OH 44145
Brian B
Job Details: 07/21/2017
Panel not responding.found open panel fuse. Replaced from t/s. Ran diag test cycle. Optest ok.; used 1 W10402110 (FUSE) from stock, Job Cmpltd,
We serviced a
GE REFRIGERATOR
Model GSH22JSXASS
Near Munson Township, OH 44026
Robert A.
Job Details: 07/21/2017
Ff 66, frz 26, found evap fan not running, but receiving power, good frost on evap needs evap fan and bulb; ordrng 1 TJS3810 (BULB 1.95) and 1 WR60X10185 (FAN86.20), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 7/28 FRI !,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS6R4EW2
Near Solon, OH 44139
Robert A.
Job Details: 07/21/2017
Ff 44, frz -5, no air flow to ff, found damper closed, reset connections, moved t stat to 1 then 5, damper opened, but loud, needs t stat and damper; ordrng 1 241537104 (T STAT FF) and 1 241600902 (DAMPER), schdld next appmnt for 7/27 THU 1-5,
We serviced a
DISHWASHER KITCHENAID
Model KUDS30FXSS9
Near Auburn Township, OH 44023
Robert A.
Job Details: 07/21/2017
Ran unit, motor making noise, checked sump, cleared debris, ran unit again, water after fill, 76 deg, needs 120deg, suggest running hot water in sink before starting unit, watched cycle, good, op test ok; , Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EZMS5
Near Lyndhurst, OH 44124
Robert A.
Job Details: 07/21/2017
Complaint, water on floor, found evap drain frozen, replaced drain, cleared ice, op test ok; used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Mayfield Heights, OH 44124
Robert A.
Job Details: 07/21/2017
Ran diagnostics, good, ran recal good, talked w/cust noises are normalOp test ok; Job Cmpltd,
We serviced a
FEX831FS0 FRIGIDAIRE
Model STACKED WASHER/DRYER
Near Cleveland, OH 44113
Chris H.
Job Details: 07/21/2017
Customer complaint that unit has a burning smell and stopped working and would not drain, started unit on spin, unit reached max spin, put water in tub unit drained, tech put small dent in panel when attempting to remove ,unit is in such a small area tech unable to remove unit for further testing, unit appears to be operating as designed, if problem persists will need second tech for removal of unit to further diagnose
We serviced a
MGDC215EW2 WHIRLPOOL
Model DRYER
Near Cleveland, OH 44109
Chris H.
Job Details: 07/21/2017
Customer complaint that unit was making a loud noise for 5 days but noise is no longer happening, started unit on timed dry high heat, no abnormal noises heard, unit is operating as designed
We serviced a
WTW8040DW1 WHIRLPOOL
Model WASHER
Near Mentor, OH 44060
Dan H
Job Details: 07/21/2017
Customer complaint that unit will not spin and valve closes so fast customer is concerned that their pipe are going to explode someday, ran diagnostics found f0e3(overloaded), f2e1(stuck key), and f6e2(communication error) error codes, all buttons working on user interface, unit passed main control test, ran rinse and spin cycle, unit rinse and advanced to spun cycle, unit is operating as designed, also noticed customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd
We serviced a
MVWB450WQ0 MAYTAG
Model WASHER
Near MENTOR ON THE, OH 44060
Dan H
Job Details: 07/21/2017
Customer complaint that unit makes noise when filling, started normal wash cycle, cold water valve is squealing when opened, valve screens are not clogged, unit needs new fill valve, customer does not want repair
We serviced a
MDE4000AYW WHIRLPOOL
Model DRYER
Near MENTOR ON THE, OH 44060
Dan H
Job Details: 07/21/2017
Customer complaint that unit is making noise, started normal dry cycle, found rollers worn out, unit needs new rollers; ordrng 2 12001541 (ROLLER) schdld next appmnt for 7/27 THU
We serviced a
KOCE500ESS04 KITCHENAID
Model MICRO OVEN
Near Strongsville, OH 44149
Paul H.
Job Details: 07/21/2017
Replaced door outer panel, transferred name plate, did not stick on right corner, ordering a name plate, customer will install, no return visit needed.; ordrng 1 W10839793 (nameplate)
We serviced a
WRS325FDAM04 WHIRLPOOL
Model REFRIGERATOR
Near Olmsted Township, OH 44138
Paul H.
Job Details: 07/21/2017
CC of noise, arrived and customer informed us unit hadn't made noise in over 24 hours, observed unit cycle on, no noise present at this time, advised customer to attempt to record if noise returns, op test ok.; Job Cmpltd,
We serviced a
GR673LXSS1 WHIRLPOOL
Model RANGE
Near North Ridgeville, OH 44039
Paul H.
Job Details: 07/21/2017
Replaced RF burner, tested by heating, op test ok
We serviced a
NED4655EW1 AMANA
Model DRYER
Near North Ridgeville, OH 44039
Paul H.
Job Details: 07/21/2017
Push to start must be held for unit to run, verified that the centrifugal switch is functioning, good, checked run winding, good, checked start winding, was open in normal state, replaced motor from t/s, tested, operating properly now; used 1 279827 (MOTOR) from stock
We serviced a
417.99570110 KENMORE
Model DRYER
Near Geneva, OH 44041
Jeff M
Job Details: 07/21/2017
The unit is making a lot of noises that I found the rear main bearing idler pulley and front slides failing
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IVBL4
Near Highland Heights, OH 44143
Robert A.
Job Details: 07/21/2017
Found tab broken off panel, replaced, op test ok; Job Cmpltd,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2611LWJA
Near Streetsboro, OH 44241
Tim G.
Job Details: 07/21/2017
Complaint that the ice maker is making a grinding sound when cycling and the ice maker leaks when filling. Cycled ice maker and found then the ejection fingers are against the cubes the motor's gearing is grinding. Cubes ejected and found when filling the water is splashing over the sides. Unit needs ice maker and the fill tube will need to be trimmed slighly. TG ONLY. Cust has a plastic waterline attached to refrigerator (see pic), explained the flooding hazard associated with this type of waterline and advised cust to replace with a copper waterline to prevent flooding.; ordrng 1 241798224 (ice maker), schdld next appmnt for 7/27 THU !,
We serviced a
MVWC555DW1 WASHER
Model MAYTAG
Near Ashtabula, OH 44004
Jeff M
Job Details: 07/21/2017
Customer had an unbalanced load inside the wash machine I explain to her how to properly load the machine the unit tested good;
We serviced a
GTR18BBSARWW GE
Model REFRIGERATOR
Near Andover Township, OH 44003
Jeff M
Job Details: 07/21/2017
The units evap fan motor The bearings inside the motor are starting to fail the motor itself is getting loud needs a new evap fan motor; ordrng 1 WR60X23584 (MOTOR EVAP)
We serviced a
WRF560SMYW04 WHIRLPOOL
Model REFRIGERATOR
Near Andover, OH 44003
Jeff M
Job Details: 07/21/2017
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
MGR6875ADB MAYTAG
Model RANGE
Near Middleburg Heights, OH 44130
Paul H.
Job Details: 07/21/2017
Installed switch assy. Op test ok. ; Job Cmpltd,
We serviced a
MDB8959SFE4 MAYTAG
Model DISHWASHER
Near Strongsville, OH 44149
Chad P.
Job Details: 07/21/2017
Found tech unable to further adjust the unit. Frame is hitting the floor and top is resting on the counter as floor has been raised. This is compressing the unit causing poor door alignment. Also unit is elaning back. Advised to have install corrected. ; Job Cmpltd,
We serviced a
LGHB2867PF2 FRIGIDAIRE
Model REFRIGERATOR
Near North Royalton, OH 44133
Chad P.
Job Details: 07/21/2017
Found closers failing causing rh side of freezer door to stay open. Needs slides replaced. Also, freezer seal will. Ot stay seated in door. Needs seal replaced also. ; ordrng 1 5303918689 (SLIDE LH) and 1 5303918690 (SLIDE ASSY) and 1 5304501270 (SEAL)
We serviced a
KSSC42QVS02 WHIRLPOOL
Model REFRIGERATOR
Near Brecksville, OH 44141
Chad P.
Job Details: 07/21/2017
Found unit with temp alarm going off. Ff section over temp. Freezer is at -10f. Ff around 50. Found good frost pattern. Found evap fan underspeed causing ff section to not cool enough and for freezer to run constantly. Needs fan replaced
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFT2776FEZ00
Near Atwater, OH 44201
Tim G.
Job Details: 07/21/2017
Installed ice door, op test good now sealing good. Reset power to unit now UI and main board are in sync with each other. Tech also leveled unit back to help with self closing door. ; Job Cmpltd,
We serviced a
GE REFRIGERATOR
Model GTH21GBEACC
Near Ravenna, OH 44266
Tim G.
Job Details: 07/21/2017
Complaint that the unit is not cooling in the ff section. Checked and found the unit not defrosting. Advanced timer to defrost and found unit to pull 3.6amps indicating the bimetal is closed and the heater is working. Unit needs defrost timer. Quoted customer for repair and they would like to look into newer units before fixing. ; Job Cmpltd,
We serviced a
MAYTAG DRYER
Model JFC2089WEP11
Near Bainbridge Township, OH 44023
Tim G.
Job Details: 07/21/2017
Complaint that the fz section was frosting up on the left side. Checked unit and found the door to not open. Customer stated that the frost was gone this morning but the ice was still there. Was able to get door open and found ice droplets on the ceiling, ice maker and slide. Frost and ice caused but the door not closed all the way. Cleared all ice with steamer and advised the customer to make sure the door is closed all the way. ; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF300ESS00
Near Shaker Heights, OH 44122
Tim G.
Job Details: 07/21/2017
Complaint that the ice maker keeps falling from mounting area. Found the ice maker not installed correct and the customer not even using the ice maker. At the request of the customer tech removed ice maker all together. Tech advised the customer to keep the ice maker just in case that they may want it hooked up in the future. Tech also found the left ff door upper hinge loose and the mullion loose. Tech corrected both, op test good. ; Job Cmpltd,
We serviced a
GTW330ASK0WW GE
Model WASHER
Near Madison, OH 44057
Corina B
Job Details: 07/21/2017
Replaced the parts listed. Ran a normal cycle. Optest ok. ; Job Cmpltd
We serviced a
PTS22LCPARWW GE
Model REFRIGERATOR
Near Mayfield Heights, OH 44124
Dan H
Job Details: 07/21/2017
, Customer complaint that unit is not cooling, fresh food section temperature at 60 degrees, freezer section temperature at 18 degrees, evaporator fan is running, compressor and condenser fan are running, found evaporator frozen solid, found burn mark on main control right at defrost heater output(see pic), unit needs main control board,
We serviced a
WFW94HEXW2 WHIRLPOOL
Model WASHER
Near Willowick, OH 44095
Chris H.
Job Details: 07/20/2017
Customer complaint that unit was overloaded and now is locked, confirmed, manually unlocked door to remove clothing, ran diagnostics found door lock error and miscommunication with mcu and ccu, both codes are related to door lock, unit needs a new door lock, confirmed with bb ordering part; ordrng 1 WP8183270 (latch), schdld next appmnt for 7/27 THU
We serviced a
PSH25MGWCBV GE
Model REFRIGERATOR
Near Beachwood, OH 44122
Chris H.
Job Details: 07/20/2017
, Gasket has still not arrived, customer did not know what parts he was looking for so tech went to address, ill have to wait on gasket to install other parts as exsiting gasket will tear during removal of custom cool box, confirmed with gs ; schdld next appmnt for 7/27 THU