We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Elyria, OH 44035
Marie V
Job Details:
06/03/2021
"Cc that the unit is not heating, confirmed . Check for power it was good. Found thermalfuse open. Will need to be replaced. Also told cust to have maintenance to clean the vent for the dryer most likely is clogged, also told cust to replace foil vent because is a fire hazard for a flexible metal or rigid metal vent. Part isnt in stock office will contact ; ordrng 1 W10900067 (Thermal), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW00
Near Avon Lake, OH 44012
Marie V
Job Details:
06/03/2021
Cc that the unit stopped cooling. Took temps found 60* on fresh food section and from 5* to 20 on freezer. The evaporator is frosted and all the ice that was on the ice bin started melting and freezing at the shelfs. Check thermistor has 2kohms and it was under ice called BJ told me that it was out of range. To replace. Replaced from T/S and defrosted Evapo. Advice cust to allow unit to get to temp before putting things on it. Op test ok; used 1 WPW10384183 (THERMISTORXXACADEMY RETURNXX) from stock
We serviced a
WHIRLPOOL WASHER
Model A5300XTN1
Near Geneva, OH 44041
Jeff M
Job Details:
06/03/2021
Installed the new part op tested good. Dogs and oring
We serviced a
WHIRLPOOL RANGE
Model RF385PXPW1
Near Broadview Heights, OH 44147
Corina H
Job Details:
06/03/2021
Replaced the switches. Tested the cooktops. Optest ok. ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW7500GW0
Near Geneva, OH 44041
Jeff M
Job Details:
06/03/2021
Installed the new part op tested good. Gear case
We serviced a
WHIRLPOOL WASHER
Model WTW7500GW2
Near Elyria, OH 44035
David R
Job Details:
06/03/2021
"Cc unit is stopping mid cycle and having to unplug and replug to get things trying to work, when trying to start unit is beeping and giving no signal. Went into diagnostics found F6E1 error code, lost communication and F5E1 lid switch fault. Went through diagnostics with tech sheet. Ordering controls and lid switch.; ordrng 1 W10861642 (Lid switch) and 1 W11130238 (Main control) and 1 W11130237 (Console)"
We serviced a
MAYTAG DISHWASHER
Model MDB8600AWS
Near Cleveland, OH 44143
Joe O
Job Details:
06/02/2021
Installed drain pump. Ran test cycle. Unit is draining. Op test ok
We serviced a
GE COOK TOP
Model PP975SM2SS
Near Kent, OH 44240
Brian M
Job Details:
06/02/2021
"Cc unit not powering on Found supply board getting voltage but not supplying it Part WB23T10023 is back ordered spoke to bj nothing in the nationwide lookup was found at this time ; ordrng 1 WB23T10023 (board power univ asm), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model LSQ9264HQ0
Near Cleveland Heights, OH 44121
Dan
Job Details:
06/02/2021
"Customer complaint that unit is not agitating, found agitator dogs worn, installed new agitator dogs, op test good ; used 1 80040 (Dogs) from stock"
We serviced a
MAYTAG FREEZER
Model MZF34X16DW04
Near Cleveland, OH 44103
Dan
Job Details:
06/02/2021
"Customer complaint that door gasket is falling off, customer reinstalled, no damage to gasket, door is sealing, unit is operating as designed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF590SAJM0
Near Cleveland, OH 44113
Dan
Job Details:
06/02/2021
"Customer complaint that unit is not draining confirmed, found a piece of glass lodged in drain pump , drain pump burnt out, installed new drain pump , op test good ; used 1 W10876537 (PUMP-DRAIN) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Olmsted Falls, OH 44138
David R
Job Details:
06/02/2021
"Cc unit not going pass wash. Found no full long full error. Hot and cold were reversed, corrected. No hot water coming from house. Customer to contact a plumber to look at. Run on tap cold for now. Unit good."
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Middleburg Heights, OH 44130
David R
Job Details:
06/02/2021
"Cc F6E2 communication error code. Gave estimate to customer. Customer calling whirlpool. If customer gets authorization code for parts. Would order main control as well. W10920541 control; ordrng 1 W10919546 (UI), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE RANGE
Model GLEEF378CSB
Near Ashtabula, OH 44004
Jeff M
Job Details:
06/02/2021
The units getting power of the cooktop functions needs a new main control board; ordrng 1 316207529 (Control) and 1 S
We serviced a
GE WALL OVEN
Model JKP55SP3SS
Near Beachwood, OH 44122
Joe O
Job Details:
06/02/2021
Customer stated the unit will heat up to temps the unit will not cool down. Stated he had issue in the past and it was the control. Ran test bake. Canceled bake. Unit is cooling. Advised customer the unit seems to be functioning as designed. Customer stated he will monitor. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Brecksville, OH 44141
Dan
Job Details:
06/02/2021
"Customer complaint that unit is not draining, found drain hose clogged, unit needs new drain hoses , part is out of stock so not scheduling return appointment ; ordrng 1 W11414944 (Hose) and 1 W11036159 (Hose)"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ07
Near Newburgh Heights, OH 44105
Dan
Job Details:
06/02/2021
"Customer complaint that unit is leaking water from filter, confirmed, found unit leaking from water filter head; ordrng 1 W11346622 (Water filter head)"
We serviced a
AMANA WASHER
Model NFW5800HW0
Near Sheffield Lake, OH 44054
Marie V
Job Details:
06/02/2021
"Cc that the unit is not turning on. Confirmed only the lock on UI works, replaced UI and dispenser. Tested unit by going in diag and running step 12. Got error code of F6E1 deleted error code and ran step 12 it worked good. After that unit was acting up didnt want to turn on called BJ and had me reboot unit and tested again, it worked good and ran quick cycle pass. If it happens again will have to replace control and UI at the same time. Op test okBrought core for return"
We serviced a
WHIRLPOOL RANGE
Model WFG510S0AW2
Near Parma, OH 44134
David R
Job Details:
06/02/2021
Cc unit light not going off. Unit had been unplugged for about two weeks. Plugged in. Unit light is working properly. Going on and off. Tested oven and top burners. Good. Unit working correctly as of today. *** if happens again would order white main control board
We serviced a
JENN-AIR REFRIGERATOR
Model JCD2595WEP02
Near Brecksville, OH 44141
David R
Job Details:
06/02/2021
"Cc ice maker not working all the time, not dropping ice. Ice Dispenser is not opening flap of motor not turning. Andrew. 7730902178 tech line. Checked voltages. 120 to ivemaker. Control not sending proper voltage to flapper but getting 120 to motor. Will need motor, icemaker, control and shaft . Customer paid SVC, do not order parts. ; ordrng 1 2303843 (Dispenser control) and 1 WP2252130 (Aug motor) and 1 WP2305243 (Shaft) and 1 WPW10272869 (Icemaker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near North Royalton, OH 44133
David R
Job Details:
06/02/2021
Customers had POP. Customer complaint or had questions bout different cycles with unit. Not working the way she thought it would. No error codes. Put a load of towels in. Went into normal cycle. Tested. Explained normal sounds when agitating. Working correctly. Tested drain/spin. Unit is working as designed. Went over using different options and cycles to gain more water. Unit working as designed. Op test ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHB2741PFAA
Near Ravenna, OH 44266
Brian M
Job Details:
06/02/2021
Installed icemaker OP Test Ok Advised to give it 48 hours ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Mantua, OH 44255
Brian M
Job Details:
06/02/2021
Cc of low flowFound filter not seated in properly Fixed filter OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDW00
Near Andover, OH 44003
Jeff M
Job Details:
06/02/2021
The unit has no heat transfer theres no frost pattern theres no cold air blowing the unit is room temperature the compressor is on needs a new compressor and evaporator no eta; ordrng 1 W10836706 (Evap) and 1 WPW10507886 (Compressor)
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHC319EBS2
Near Lakewood, OH 44107
Marie V
Job Details:
06/02/2021
"Cc that the unit is not heating, confirmed put my kill a wat meter and a cub with water in unit to test, unit is pulling 4.9 . Called BJ to confirm diag. Unit will need magnetron and diode.; ordrng 1 W10818686 (Magnetron) and 1 W11256462 (Diode)"
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Aurora, OH 44202
Brian M
Job Details:
06/02/2021
"Cc unit going out of balance and shaking Found suspension to be weak and also found slider grinding on the inside of the clutch Needs rods sliders and clutch ; ordrng 1 W10734521 (slider) and 1 W10754448 (clutch) and 1 W11130356 (suspension), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM504EPA1
Near Lakewood, OH 44107
Marie V
Job Details:
06/02/2021
"Cc that the unit is trying to work you can hear motor but theres no water in it. Confirmed. Check for power coming in to the valve, had 23V on and off. Removed door and inspected control, check for continuity on wires good. Started unit again and put my leads on pin for water valve, had 20V and drops down to 0 and comes back on and after that motor starts running. Unit will need main control. ; ordrng 1 W10875444 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Strongsville, OH 44136
David R
Job Details:
06/02/2021
"Screw stuck inside lid, stripped. Ordering screws and hinge. ; ordrng 1 WP8563965 (Let hinge) and 1 WP8572974 (Right hinge) and 4 W11404293 (Screw)s"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Cleveland, OH 44105
Dan
Job Details:
06/02/2021
"Installed new door seal, op test good"
We serviced a
JENN-AIR FREEZER
Model JBZFL30IGX00
Near Chagrin Falls, OH 44023
Brian M
Job Details:
06/02/2021
Cc icemaker not working properly Found during testing Ice maker not always going to home position Needs ice maker ; ordrng 1 W11234554 (icemaker)
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25FKSS01
Near Cleveland, OH 44124
Joe O
Job Details:
06/02/2021
"Installed ice maker, could not install cam. Cycled ice maker, not filling. Lower cam riveted to lower hinge. Needs hinge assembly, and water valveValve shows no longer available, spoke with BJ, He checked nationwide search, no longer available. Stated office can reimburse for the ice maker minus the cost of hinge. Customer wants to get hinge fixed. Needs lower ff door hinge; ordrng 1 WP2208137 (hinge-door) and 1 2199838 (valve,water(discontinued))"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Cleveland, OH 44130
Corina H
Job Details:
06/02/2021
"Cust showed pop, sent pic CC that the unit is not turning off and the freezer can not adjust the temp. Confirmed. Looked at the ui, clip is broken. Will need a new ui. Advised cust the unit will run for 8hours before going into a defrost. Will need a ui. ; ordrng 1 W11214887 (Ui)"
We serviced a
MAYTAG DRYER
Model MED7230HC1
Near Seven Hills, OH 44131
Corina H
Job Details:
06/02/2021
"CC that there is a loud sound after a few loads. Checked the vent outside, clogged. Advised cust to have the vent cleaned. Found the blower wheel cracked. Will need a new wheel and motor. ; ordrng 1 WP697772 (Wheel) and 1 279787 (Motor)"
We serviced a
AMANA RANGE
Model AGR5330BAB3
Near Parma, OH 44134
Corina H
Job Details:
06/02/2021
"CC that the cooktop burner do not work and the glass door is loose. Confirmed. The two burners were not plugged in to the spark board. Found the glass is coming loose from the tape. No inner seal on either side. Will need a new door glass, seal and trim. Office to reschedule ; ordrng 2 W11104748 (Trim)s and 1 W11105139 (Trim) and 1 WPW10535776 (Door) and 2 WP3400832 (Screw)s and 4 W11206744 (Screw)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Willoughby, OH 44094
Jeff M
Job Details:
06/02/2021
we did a video conference. He told me there is a void in the lining of the fridge freezer or theres no insulation present almost like an air pocket. This is non-repairable
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Cleveland, OH 44128
Corina H
Job Details:
06/02/2021
"Cust showed pop, sent pic. CC that there is a loud noise when you open the door. Confirmed the damper is making the noise. Will need a new damper. ; ordrng 1 W11164593 (Damper)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Mentor, OH 44060
Jeff M
Job Details:
06/02/2021
As I was trying to install the door the chrome ring for the dispenser has recessed screws that are quarter inch drive that required an extremely thin wall driver to access which they dont make I think its a Whirlpool special tool. I need to order a new chrome ring ; ordrng 1 WPW10402180 (Chrome ring)
We serviced a
KITCHENAID REFRIGERATOR
Model KBFC42FTS04
Near Bentleyville, OH 44022
Brian M
Job Details:
06/02/2021
Cc unit leaking Found drain tube clogged Steamed drain port unit opened and water flushed through OP Test Ok
We serviced a
MAYTAG WASHER
Model MVWB835DC2
Near Solon, OH 44139
Brian M
Job Details:
06/02/2021
Installed UI and control Ran auto test and calibration OP Test Ok
We serviced a
MAYTAG REFRIGERATOR
Model MFX2571XEM0
Near Mayfield Heights, OH 44124
Joe O
Job Details:
06/02/2021
"Cc: not dispensing waterFound ice paddle is functioning, not getting power to secondary water valve. Tested power to smart valve. Smart valve receiving proper power, not sending power out to secondary valve. Needs smart valveCustomer does not want to repair at this time ; ordrng 1 WPW10270395 (valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHITE-WSTINGHSE REFRIGERATOR
Model n/a
Near Mentor, OH 44060
Jeff M
Job Details:
06/02/2021
This is a Westinghouse refrigerator this thing is almost 80 years old. They dont make parts for it they dont stamp model numbers on these theres a serial tag in the back and thats it.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KFXS25RYMS2
Near Gates Mills, OH 44040
Joe O
Job Details:
06/02/2021
"Cc: not making ice, door sealsFound temps at 2 in freezer and 39 in ff section. Found ff door seal ripped. Unit has good water pressure. Found ice maker cycling but not calling for water. Needs ice maker and ff door gasketCustomer does not want to repair at this time ; ordrng 1 W10830274 (gasket-fip) and 1 W10882923 (icemaker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Moreland Hills, OH 44022
Brian M
Job Details:
06/02/2021
Cc unit out of balance Found unit needing to be leveled Ran auto high speed spin OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC0
Near Cleveland, OH 44120
Dan
Job Details:
06/02/2021
"Customer complaint that unit is not cleaning clothes, ran diagnostics found f3e2(inlet water temperature fault), f5e3(lid lock will not unlock,) f0e5(off balance), and f2e1(stuck key) error codes, started quick wash cycle, lid locked, bearings are very worn, water and oil in rotor and stator assembly, unit needs new gearcase, stator, rotor, and clutch, customer does not want repair; ordrng 1 W11455453 (Geearcase) and 1 W10754158 (Stator) and 1 W10754448 (Clutch) and 1 W10754161 (Rotor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Olmsted Township, OH 44138
David R
Job Details:
06/02/2021
"Cc sometimes ice maker not dripping ice, sometimes lights will go off randomly, noise. Found ice build up all under deli drawer. Water at bottom of FF section as well. Water could be short circuiting deli and causing all random problems. Heard a weird grinding noise, possible the ice maker fan . Will need to also clear drain tube. Will need to order deli control, harness and ice maker, fan. ***schedule as 3 count to take care of all problems ** requesting double labor ; ordrng 1 W10846539 (Fan ice) and 1 W11457241 (Pan) and 1 WPW10769076 (Deli control) and 1 W11170612 (Harness) and 1 W11294907 (Ice maker)"
We serviced a
GE FREEZER
Model FUF17DLRDWW
Near Mentor, OH 44060
Jeff M
Job Details:
06/02/2021
Customers complaining of a smell that is in the garage they thought it was coming from the standup refrigerator inspected the refrigerator front and back top to bottom it smells not coming from the fridge it is coming from another location in the garage I gave them some ideas of what they should do to try to find the location of the smell in the garage but the unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5KVEXVB00
Near Cleveland, OH 44120
Corina H
Job Details:
06/02/2021
"CC that the ice maker sometimes works and the crush and cube, found that the ice chute was not closing completely because of pin being bent causing it to flow warm air into the ice bin and freezing up. Ice chute kit and pin were replaced. Ordering ice pin because of being cracked and customer will install bin.; ordrng 1 WPW10312300 (Ice container), used 1 W10161850 (Pack- sub), and 1 W10823377 (Ice door kit) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHM00
Near Mentor, OH 44060
Joe O
Job Details:
06/02/2021
"Cc: not making iceNo ice in fill tube, fill tube at 66 ohms. Ice box fan functioning, no gap is gaskets. Unit has good water pressure, is dispensing water. Followed steps in trouble shooting guide. All pass. Called whirlpool tech line spoke with Liam. Checked thermistors and door switches. Asked if the ice maker was ever changed. Per notes ice maker has never been changed, stated to replace ice maker; ordrng 1 W11099789 (icemaker)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Moreland Hills, OH 44022
Brian M
Job Details:
06/02/2021
Installed valve and line and led OP Test Ok ; used 2 WR02X11330 (5/16 UNION) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS965CIAH00
Near North Ridgeville, OH 44039
David R
Job Details:
06/02/2021
"Cc unit not making ice. Found cut through wiring at bottom of door. Nation wide search, door is discontinued W10472982. Customer paid SVC; used 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ
Near Bedford Heights, OH 44146
Brian M
Job Details:
06/02/2021
Complaint of leak Could not verify leak conditions due to unit in store with no hook ups Inspected seals and pump and drain motor all are seated properly
We serviced a
WHIRLPOOL WALL OVEN
Model WOD93EC0AS00
Near Highland Heights, OH 44143
Dan
Job Details:
06/02/2021
"Installed new 2 speed fan kit(control and upper blower), op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Westlake, OH 44145
Gabriel P
Job Details:
06/02/2021
"Replace harness,opt test ok"
We serviced a
JENN-AIR REFRIGERATOR
Model JS48PPDUDE01
Near Brecksville, OH 44141
Corina H
Job Details:
06/02/2021
"CC that the middle rail is hot and the temp was getting warm. Started working after flipping the breaker. Checked the condenser fan, running. Ran diag passed. Advised cust the mullion strip is warm to the touch. Working as designed. Optest ok."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BB2
Near Cleveland, OH 44129
Marie V
Job Details:
06/02/2021
"Cc that the oven does not turns on. Confirmed. Replaced control, gasket and igniter . Tested unit op test ok"
We serviced a
JENN-AIR DISHWASHER
Model JDTSS247HS0
Near Beachwood, OH 44122
Brian M
Job Details:
06/02/2021
Installed control OP Test Ok
We serviced a
AMANA DRYER
Model NED5800HW0
Near Westlake, OH 44145
Gabriel P
Job Details:
06/02/2021
"Replace blower,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WFW8620HC2
Near Willoughby, OH 44094
Jeff M
Job Details:
06/02/2021
The unit is leaking from the dispenser and the unit is not detecting a proper balance load needs a new control board and dispenser assembly; ordrng 1 W11439664 (Control) and 1 W11465532 (Dispenser)
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QVS02
Near Lakewood, OH 44107
Gabriel P
Job Details:
06/02/2021
"Found inverter making three flashes it means it failed by service pointer also compressor and fans not starting not getting proper voltage need control there is a service pointer but control is discontinued office to do a nation wide search and contact customer if it can be repairable ; ordrng 1 W10629033 (Inverter box) and 1 WPW10219462 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG FREEZER
Model MQF1656TEW01
Near Lorain, OH 44053
Gabriel P
Job Details:
06/02/2021
"Replace fan ,opt test ok"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ06
Near Painesville, OH 44077
Joe O
Job Details:
06/02/2021
Cc: humming noise when startingFound magnetron humming while heating. Needs magnetronMagnetron out of stock. Office to reschedule; ordrng 1 W10818686 (magnetron)
We serviced a
MAYTAG WASHER
Model MVWB725BW0
Near Madison, OH 44057
Jeff M
Job Details:
06/02/2021
The bearings failed need a new shaft and bearing estimate only; ordrng 1 W10435302 (Shaft/bearings) and 1 S
We serviced a
MAYTAG WASHER
Model MVWC555DW0
Near Lorain, OH 44053
Gabriel P
Job Details:
06/02/2021
"Replace motor,cam,drive belt,shifter,shield plate,gearcase,bolt,agitator,capacitor,ran calibration and auto test pass"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Brook Park, OH 44142
Marie V
Job Details:
06/02/2021
"Cc that the unit does not always spins out the clothes and that it never put fabric softener in the load. NnlRan diag F8e1 long fill f0e3 overload f2e1 UI stuck button. Ran auto test pass. Check unit underneath to verify found oil leaking from transmission. Unit will need gearcase and water valve. Cust will call Maytag to see if they help. Do not order parts; ordrng 1 W11455453 (Grearcase) and 1 W11165546 (Valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KUDM25SHBL1
Near Brook Park, OH 44142
Marie V
Job Details:
06/02/2021
Cc that the door springs are broken. Replaced tested . Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAM00
Near Avon, OH 44011
Gabriel P
Job Details:
06/02/2021
"Found left door gasket ripped also did the test of two tablespoons of water on ice chute and it leak also found ice maker error E5 and service pointer but bj replace it already gave estimate customer will not repair ; ordrng 1 W10628737 (Fascia) and 1 WPW10764668 (Ice maker) and 1 W10407212 (Gasket), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Lorain, OH 44053
David R
Job Details:
06/02/2021
Plastic pieces broke while putting back together. Reordering ; ordrng 3 W11094449 (Third level track)s
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near North Ridgeville, OH 44039
Marie V
Job Details:
06/02/2021
Cust need right hand side door replaced and handle for bottom door. Cust said that the freezer door one side comes out a little more that the other. Took pics. Nothing on the way that will cause it to do that. Seal is sealing properly. Told cust is nothing to worry about.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI5FSAXVY04
Near Chardon, OH 44024
Joe O
Job Details:
06/02/2021
Installed control. Programmed unit. Unit is cooling. Advised customer to allow 24 hours for temps to adjust. Op test ok
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44125
Corina H
Job Details:
06/02/2021
CC that there is a loud noise when filling. Found the water valve for the cold making the noise. Replaced the valve from t/s. Started a cycle. Optest ok. ; used 1 W11210459 (VALVE) from stock
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Beachwood, OH 44122
Brian M
Job Details:
06/02/2021
Cc unit still not working Installed float switch and valve Ran test no good Found several errors Fa2 wax motor f8e3 f8e4 f1e1Needs control and water valve ; ordrng 1 W11410070 (Control) and 1 W11434044 (Valve)
We serviced a
WHIRLPOOL RANGE
Model WFE720H0AS0
Near Avon Lake, OH 44012
Corina H
Job Details:
06/02/2021
"CC that the left rear burner is not working. Found the burner coil broken. Will need a new element. ; ordrng 1 WPW10342780 (Burner), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Perry, OH 44081
Jeff M
Job Details:
06/02/2021
the freezer evap is still frosting over the unit needs a new control. No eta ; ordrng 1 W11449482 (Control)
We serviced a
WHIRLPOOL WASHER
Model MVW7230HC0
Near Conneaut, OH 44030
Jeff M
Job Details:
06/02/2021
Customer is having a Issue with the unit staying balanced. I checked the suspension and the way that its leveled everything tested good its leveled very well. I ran a low calibration cycle unit tested good I went over proper loading procedure with the customer I could not find an issue
We serviced a
WHIRLPOOL WASHER
Model WTW5800BW0
Near Avon, OH 44011
Corina H
Job Details:
06/02/2021
"CC that the unit does not spin or agitate. Ran diag f0e5 OFF BALANCE LOAD DETECTED. Ran a Manuel avians spin. Found the hub is worn. Replaced the hub from t/s. Optest ok. ; used 1 W10528947 (HUB), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
GE DRYER
Model GTD33EASK0WW
Near Middlefield, OH 44062
Joe O
Job Details:
06/02/2021
"Replaced bearing, bracket, and felt. Ran test cycle. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV00
Near Aurora, OH 44202
Brian M
Job Details:
06/01/2021
"Cc unit not dispensing ice Found ice clogged in bin Cleared ice Advised to watch OP Test Ok If issue comes back she will need a bin W11347840; ordrng 1 W11347840 (Bin), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Kent, OH 44240
Brian M
Job Details:
06/01/2021
Cc unit not washing or filling properly Found clutch getting power but not functioning Replaced using truck stock OP Test Ok ; used 1 W10754448 (CABRIO CLUTCH) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM04
Near Willoughby, OH 44094
Dan
Job Details:
06/01/2021
"Installed new valve, op test good"
We serviced a
KITCHENAID DISHWASHER
Model KDTE404DSS1
Near Moreland Hills, OH 44022
Joe O
Job Details:
06/01/2021
"Installed sump assembly, spray arm, and drain pump. Ran test cycle. Op test ok"
We serviced a
FRIGIDAIRE FREEZER
Model LFFH17F3QWC
Near LaGrange, OH 44050
David R
Job Details:
06/01/2021
"Cc leaking. Found damaged screen, causing debris to get through and build up. Causing ice blockage. Ordering parts and also go steam bottom of freezer and remove ice. ; ordrng 1 216503100 (FZ drain screen) and 1 5304511843 (Sleeve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Strongsville, OH 44149
David R
Job Details:
06/01/2021
"Cc not draining. Slow drain. Drain pump is working. Found when installed the drain hose is kinked up between wall and unit. Not installed correctly underneath unit. Will have to put hose under instead of on the side so it wont kink up. * two job count**requesting double labor*** will have to unhook electric, drain, also there are 4 screws holding the counter in place, will have to remove I order to get unit from underneath because tight spot ; ordrng 1 W11414944 (Drain hose)"
We serviced a
WHIRLPOOL RANGE
Model WEG760H0DS0
Near Mayfield Heights, OH 44124
Joe O
Job Details:
06/01/2021
Replaced cooling fan. Ran test bake. Op test ok
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Streetsboro, OH 44241
Brian M
Job Details:
06/01/2021
Installed control Ran auto test and calibration OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Pepper Pike, OH 44124
Dan
Job Details:
06/01/2021
"Installed new door gasket, op test good"
We serviced a
MAYTAG DISHWASHER
Model WDF520PADM7
Near Gates Mills, OH 44040
Joe O
Job Details:
06/01/2021
Cc: not cleaning properlyNo stored error codes. Found low pressure from sump. Needs sump assemblySump shows out of stock. Office to reschedule; ordrng 1 W11025157 (pump&motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Euclid, OH 44132
Joe O
Job Details:
06/01/2021
"Installed drain tube, cleared drain. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model W1TXNMFWB01
Near Willowick, OH 44095
Joe O
Job Details:
06/01/2021
Cc: leakingFound unit drain tube plugged. Needs drain cleared. Cleared drain. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Mentor, OH 44060
Joe O
Job Details:
06/01/2021
Cc: plastic imbedded in iceFound slivers of plastic on ice cubes. Could not find any burrs in freezer. Customer cleared ice bin. Found ice scoop scraping the bottom of the ice bin. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF590SAJB0
Near Berea, OH 44017
David R
Job Details:
06/01/2021
"Cc unit hasnt washed correctly since installed. Found F9E1 diviter cant find position. Went into diagnostics, water entered unit but wash motor just humming. Ordering motor ; ordrng 1 W11085683 (Wash Pump motor)"
We serviced a
FRIGIDAIRE RANGE
Model FGGF3054KFH
Near North Royalton, OH 44133
David R
Job Details:
06/01/2021
Cc unit bake not working. Found igniter not at correct amps. Looked and found discolored ash white. Replaced from t/s. Tested at 350* ; used 1 12400035 (IGNITER) from stock
We serviced a
MAYTAG DRYER
Model MDG2500BWW
Near North Ridgeville, OH 44039
Marie V
Job Details:
06/01/2021
"Cc that the unit is screeching. Confirmed. Found rollers ceased and belt is bad as well. Parts need to be deliver to this home; ordrng 1 12001541 (Roller) and 1 WP33002535 (Belt), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ01
Near North Ridgeville, OH 44039
Marie V
Job Details:
06/01/2021
"Cc that the unit stops working and start to get a noise coming from UI.Called Whirlpool tech line spoke with drew file 7730893384. Had me check all door switch, the pad for ice and water. Also to check continuity in orange with black, yellow and black wires from control board to UI. They were good. He said to replace mother board. It sounds like a wiring problem but as well control board. Ordering control board and evaporator fan because cust said that it gets super loud. Check evapo good frost pattern ; ordrng 1 W11224256 (Control) and 1 W11224591 (Evaporator fan)"
We serviced a
WHIRLPOOL DRYER
Model WED5000DW
Near Pepper Pike, OH 44124
Dan
Job Details:
06/01/2021
"Customer complaint that unit is taking too long to dry, unit is heating, found foil vent crunched preventing proper air flow, adjusted, good airflow now, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube , unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Mentor, OH 44060
Joe O
Job Details:
06/01/2021
"Cc: freezing food in ff section, not making iceFound temps in ff section at 37 degrees, freezer at 5 degrees. Unit over stocked. Advised customer on loading. Found damper not closing. Needs damper; ordrng 1 WPW10196393 (damper control assy)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Mentor, OH 44060
Joe O
Job Details:
06/01/2021
"Cc: leaking from dispenser, fluttering noiseFound unit tilted forward. Advised customer with unit tilted water will flow through ice bin out the dispenser. Found tape on back of unit blowing around due to air flow from condenser fan. Removed tape. Could not duplicate leaking. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JW0
Near Mentor, OH 44060
Joe O
Job Details:
06/01/2021
"Cc: cooktop hot light shutting off too soon, preheat ding not loud enoughAdvised customer these cooktop hot lights are on a timer after the unit is used for a period. Ran test bake. Unit functioning as designed. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB543CMJV00
Near Ashtabula, OH 44004
Jeff M
Job Details:
06/01/2021
I called Tech Line they recommended for me to get pressures of the high and low side. Unfortunately I do not have 600 gauges all my gauges have been used for our 134A I rescheduled with a customer to send out a r600 technician; schdld next appmnt for 6/10 THU PM
We serviced a
JENNAIR REFRIGERATOR
Model JFC2290VPF1
Near Conneaut, OH 44030
Jeff M
Job Details:
06/01/2021
The unit still was not filling with water I tested the icemaker it tested good its sending power and the water valve for the icemaker and out at two ohms. Which is far too low for a solenoid needs a new water solenoid; ordrng 1 WP12544124 (Water valve)
We serviced a
GE DISHWASHER
Model GDT580SSF7SS
Near North Ridgeville, OH 44039
Marie V
Job Details:
06/01/2021
"Replaced parts, tested unit. Op test NG. Called Senior tech BJ had me check the ohms reading on float switch it was also out of range, he said to replace and we r not charging cust for that part.; ordrng 1 WD21X10519 (Float switch), used 1 SENIORDISCOUNT (senior discount) from stock"