Near Cleveland Heights, OH 44118
Jeff M
Job Details: 09/24/2018
WASHER MAYTAG MVWB835DC3 The Controls are completely dead it is getting 120 V needs new controls; ordrng 1 W11120178 (UI) and 1 W11170706 (CONTROL )
Near Jefferson, OH 44047
Arthur V
Job Details: 09/24/2018
DISHWASHER KITCHENAID KDPM354GPS0 Found left side hinge bent badly. Need to order hinges also part of tub is bent where hinge sits. Needs tub and left side hinge. Cust to call Home Depot. Customer wants unit replaced. EXTRA TIME. ; ordrng 1 W10681513 (tub-dishwr) and 1 WP8534854 (hinge
Near Aurora, OH 44202
Robert A.
Job Details: 09/24/2018
REFRIGERATOR WHIRLPOOL WRF736SDAM13 "Ran diognostics, test 56, e2 im motor lost posittion, needs i/m, tested damper, sticking open, needs damper; ordrng 1 WPW10479155 (DAMPER6194) and 1 WPW10635023 (ADAPTER/SEAL2064) and 1 WPW10764668 (ICE MAKER14841), used 1 SHIPPING (SHIPPING AND HANDLING
Near Kent, OH 44240
Robert A.
Job Details: 09/24/2018
DISHWASHER GE GDF520PGJ4BB "Found drain pump just humming, lines clear, needs pump; ordrng 1 WD35X20553 (DRAIN PUMP)"
Near Willoughby, OH 44094
Brian M
Job Details: 09/24/2018
WASHER WHIRLPOOL WFW92HEFC0 Cc loud noise when runningFound noise coming from rotor - statorNeeds rotor - stator replaced; ordrng 1 W10870751 (stator) and 1 WPW10544980 (rotor)
Near Bay Village, OH 44140
Brian B
Job Details: 09/24/2018
M/W CONVECTION WHIRLPOOL WMH31017HS1 Micro not heating. 120v on primary winding at 770 watts. Will need new mag and diode. Office to order parts. R/s per Cust req.; ordrng 1 W10754299 (MAGNETRON ) and 1 W10886077 (DIODE)
Near North Olmsted, OH 44070
Brian B
Job Details: 09/24/2018
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Found freezer frosted up due to air leak. Drawer glides are sticking causing drawer to not close tight. Will replace slides.. Office to order parts.; ordrng 1 WPW10397635 (SLIDE) and 1 WPW10397636 (SLIDE)
Near Cleveland, OH 44108
Brian B
Job Details: 09/24/2018
REFRIGERATOR FRIGIDAIRE FGHS2631PF4A "Found machine not cooling properly . Checked temps , 50 ff, 29 freezer. Removed back panel. Found bugs under machine and in control board. Water lines and wiring have been chewed through under machine. Machine cannot be repaired.; saved tckt"
Near Bainbridge, OH 44023
Robert A.
Job Details: 09/24/2018
RANGE WHIRLPOOL JDS9860AAP "Cc f9 now does not work, Found when any key is pressed, off showes in disp, unable to get into diognostics f9 is lock motor, lock nlaOp test okCust to replace; ordrng 1 74005675 (DOOR LATCH NLA 132.90) and 1 WP5760M301-60 (CONTROL 98724), used 1 SHIPPING
Near Bainbridge, OH 44023
Robert A.
Job Details: 09/24/2018
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Door seals good, Found lower mullion cold, but turned on, needs mullion; ordrng 1 W10492234 (BRACE MULLION)"
Near Olmsted Township, OH 44138
Macaulay G.
Job Details: 09/24/2018
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Installed new handles and adjusted doors. Put mitigation mat under refrigerator. Order touch up paint. Damaged during delivery.; ordrng 1 511873 (paint)
Near Brooklyn, OH 44144
Paul P.
Job Details: 09/24/2018
WASHER WHIRLPOOL WTW5000DW0 "Checked for error codes, only found a common stuck key (F2E1) code. Ran automatic and manual test modes, valves coming on correctly. Tested ohms on valves, over 200 ohms above resistance range, will need new valve assembly. Replaced valve assembly. Teste
Near Cuyahoga Heights, OH 44127
Paul P.
Job Details: 09/24/2018
WASHER MAYTAG MVWC416FW0 "Tested washer, it will need a lid lock assembly, also the power cord has no ground connection to the washer, will need replaced. Office to order a power cord and lid lock assembly, and two latch screws. Note, even though the lid lock is truck stock, bett
Near Cleveland, OH 44118
Corina B
Job Details: 09/24/2018
WASHER WHIRLPOOL WTW7500GC0 Parts have not arrived. ; schdld next appmnt for 9/25 TUE !
Near Munson Township, OH 44024
Robert A.
Job Details: 09/24/2018
REFRIGERATOR WHIRLPOOL GD5PHAXMS10 "Found drawer glide/ cover in ff broken, back of drawer broken, also glide in frz broken; ordrng 1 W10508993 (COVER) and 1 WP2188656 (DRAWER) and 1 WP2261448 (L TRACK)"
Near Ashtabula, OH 44004
Arthur V
Job Details: 09/24/2018
WASHER WHIRLPOOL WTW8040DW1 Found unit getting a f5e3 error. Latch continues to unlock over and over. Needs latch and main control ; ordrng 1 W10810403 (latch) and 1 W10916647 (CONTROL )
Near Mentor-on-the-Lake, OH 44060
Dan H
Job Details: 09/24/2018
DRYER WHIRLPOOL MGDB835DW4 "Customer complaint that unit is not starting just check lint screen light flashing, customer was pressing start button once, showed customer that you have to hold the start button, started normal dry cycle, unit is operating as designed"
Near Eastlake, OH 44095
Dan H
Job Details: 09/24/2018
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Installed new deli drawer lid mounts, op test good, customer cannot find proof of purchase , ran entitlement for purchase date"
Near Independence, OH 44131
Chad P.
Job Details: 09/24/2018
REFRIGERATOR JENN-AIR JS42PPFXDA Installed switches. Op test ok.
Near Amherst, OH 44001
David R
Job Details: 09/24/2018
WASHER WHIRLPOOL MFW9700SQ1 Replaced pump and bellow. Op test ok
Near Lorain, OH 44053
Gabriel P
Job Details: 09/24/2018
WASHER WHIRLPOOL WTW5000DW1 "Found same error code,found drain push in pipe all the way it wasn’t properly installed it could be the reason for error code no fill long fill,it explain that drain hose has to be 4.5 in on pipe otherwise it won’t get it proper air flow explain customer
Near Roaming Shores, OH 44084
Brian M
Job Details: 09/24/2018
REFRIGERATOR WHIRLPOOL WRF989SDAM00 Evacuated r134a Installed compressor dryer and evap Ran 30 inch vac for 20 min Filled unit with 5.5 oz of r134a Frost and cool returned OP TEST OK Advised to let cool for 48 hours
Near Sheffield Lake, OH 44054
Gabriel P
Job Details: 09/24/2018
ICEMAKER WHIRLPOOL WRF560SEYM04 "Replace icemaker jump started,opt test ok"
Near Lorain, OH 44055
Gabriel P
Job Details: 09/24/2018
WASHER WHIRLPOOL WTW4800BQ0 "Ran diagnostics found error code f7e6 motor faulty,and f7e5 shifter faulty and f5e2 lid lock faulty,and f5e3 lid unlock faulty,checking underneath washer saw some burning little spot on motor try to ran drain and spin lid lock click for 7 time this machi
Near Chesterland, OH 44026
Brian M
Job Details: 09/24/2018
WASHER MAYTAG MVWB725BW0 "Cc that unit is loud Found grease on floor from bearing, Found bearing loud Customer does not want to repair at this time Customer paid 96.02"
Near Aurora, OH 44202
Brian M
Job Details: 09/24/2018
WASHER WHIRLPOOL WTW5000DW1 Installed control Ran auto test and calibration
Near Aurora, OH 44202
Dan H
Job Details: 09/24/2018
DRYER WHIRLPOOL MGDB835DW3 "Installed new felt seal, op test good"
Near Reminderville, OH 44202
Brian M
Job Details: 09/24/2018
WASHER MAYTAG MHWC7500YW0 Installed control Ran auto test OP TEST OK
Near Aurora, OH 44202
Dan H
Job Details: 09/24/2018
REFRIGERATOR GE GFE28GSKDSS "Customer complaint of loud noise, Ran service test cycle, started fresh food section evaporator fan , freezer section evaporator fan, ice box fan, deli drawer fan, condenser fan, ice maker harvest cycle and compressor , no unusual noises heard, unit i
Near Aurora, OH 44202
Brian M
Job Details: 09/24/2018
WASHER WHIRLPOOL WTW5000DW1 Installed control Ran auto test and calibration
Near Solon, OH 44139
Dan H
Job Details: 09/24/2018
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Customer complaint that unit is leaking from dispenser , found an ice cube stuck between ice door and chute, keeping ice door open, dispensed ice, watch a cube get stuck in the ice door twice, no damaged parts to ice dispenser(chute or door), called w
Near Cleveland, OH 44139
Dan H
Job Details: 09/24/2018
REFRIGERATOR WHIRLPOOL WRS325SDHV00 "Installed new control, op test good"
Near Parma, OH 44134
Dan H
Job Details: 09/24/2018
M/W CONVECTION WHIRLPOOL WMH53520CB5 "Installed new magnetron , op test good"
Near Strongsville, OH 44136
Macaulay G.
Job Details: 09/24/2018
DRYER KENMORE 110.780628 Needs vent cleaned.
Near Parma, OH 44134
Macaulay G.
Job Details: 09/24/2018
DRYER GE GTDP490GD6WS Replaced bearing kit. All tested ok.
Near Cleveland, OH 44135
Macaulay G.
Job Details: 09/24/2018
WASHER WHIRLPOOL NTW4600YQ1 "Customer complaint of after unit fills, it does nothing else. Found shifter fault. Replaced shifter from truck stock. Ran calibration cycle. All tested ok. Put mitigation mat under washer.; used 1 WPW10006355 (ACTUATOR) from stock"
Near Fairview Park, OH 44126
Macaulay G.
Job Details: 09/24/2018
REFRIGERATOR AMANA MFI2067AES12 "Put in new chute, found that this was not the issue as well. Only leaving one other option, low voltage board 67006294. This part is no long available. Spoke with AB, instructed to inform customer that we will refund all but the service charge. Managemen
Near Avon Lake, OH 44012
Macaulay G.
Job Details: 09/24/2018
RANGE KITCHENAID KSEG700ESS2 Heat escaping from around door. Found door was not on properly. Corrected issue. Tested ok.
Near Avon, OH 44011
Macaulay G.
Job Details: 09/24/2018
WASHER MAYTAG MAH8700AWW Found water not draining. Drain pump had debris in it. Removed debris. All tested ok. Spinning and draining properly.
Near Brecksville, OH 44141
Chad P.
Job Details: 09/24/2018
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Found gap in freezer door gasket. Steamed and conformed gasket. Op test ok.
Near Parma, OH 44134
Chad P.
Job Details: 09/24/2018
DISHWASHER KITCHENAID KUDS03FTWH3 Installed control and disp. Op test ok.
Near Broadview Heights, OH 44147
Chad P.
Job Details: 09/24/2018
DISHWASHER KITCHENAID KDFE304DBL0 Found glass in pump. Removed and ran normal wash. More glass got into pump. Removed again and ran normal wash. Op test ok.
Near Strongsville, OH 44136
Chad P.
Job Details: 09/24/2018
DRYER AMANA NED4600YQ1 Found thermal open. Replaced and cycled heat. Op test ok. Unit buzzing. Tech removed coins as a courtesy.
Near Strongsville, OH 44149
Chad P.
Job Details: 09/24/2018
RANGE WHIRLPOOL WFG320M0BB2 Installed probe. Found microwave and oven on the same circuit. This cannot be. The microwave needs to be on an independent circuit. Probe checks good that was replaced. The most likely cause is interference to the oven from the microwave. Advised customer
Near Cleveland, OH 44108
Corina B
Job Details: 09/24/2018
WASHER WHIRLPOOL NTW4516FW2 Replaced the control and lid latch. Ran a calibration. Optest ok.
Near Willoughby Hills, OH 44094
Jeff M
Job Details: 09/24/2018
DISHWASHER WHIRLPOOL WDF760SADW2 Installed new part unit op tested good
Near Cleveland, OH 44121
Jeff M
Job Details: 09/24/2018
WASHER WHIRLPOOL CAE2745FQ0 The hot water was off
Near Windham, OH 44288
Robert A.
Job Details: 09/24/2018
WASHER GE GLWN2800DOES "Installed motor, ran unit, op test ok"
Near Ravenna, OH 44266
Robert A.
Job Details: 09/24/2018
WASHER MAYTAG MVWX655DW1 "Ran diognosticslock failure, replaced, ran recal cycle, op test ok"
Near Willoughby, OH 44094
Brian B
Job Details: 09/24/2018
REFRIGERATOR KITCHENAID KRFC704FBS00 "Verified pop, sent pic. Found large cold area on left side of machine with large sweat pattern. Lower half of side is at 50 deg, upper half at 73 deg. Water dripping down side onto floor. Called whirl TL., Dave, 7723007915. They will send for review as m
Near Streetsboro, OH 44241
Robert A.
Job Details: 09/24/2018
WASHER MAYTAG MVWB835DW3 "Found with a heavy load, tub will sink and rubb on pan under unit, cust to remove pan, ran diognostics, no codes, ran test 51, op test ok"
Near South Russell, OH 44022
Brian M
Job Details: 09/24/2018
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Cc jet dry not staying in dispenserInstalled new dispenserOP TEST OK
Near Cleveland, OH 44110
Jeff M
Job Details: 09/24/2018
WASHER MAYTAG MVWC425BW0 I found the drain hose low I ajusted the hose unit op tested good
Near WILOUGHBY HLS, OH 44094
Jeff M
Job Details: 09/24/2018
RANGE WHIRLPOOL WFE515S0ES1 Not warranty cust will have the installers put a cord on
Near Concord Township, OH 44060
Jeff M
Job Details: 09/24/2018
WASHER WHIRLPOOL WTW5000DW1 The unit was being load incorrectly I explained to the cust how to properly use the washer op tested good
Near Madison, OH 44057
Jeff M
Job Details: 09/24/2018
WASHER FRIGIDAIRE LTF6000ES0 I was not able to copy the issue op tested good
Near Oberlin, OH 44074
David R
Job Details: 09/24/2018
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Ice maker would not cycle on its own. Replaced with ice maker from t/s. Op test ok.; used 1 W10884390 (ICE MAKER ASSY) from stock
Near Bay Village, OH 44140
Brian B
Job Details: 09/24/2018
FRONT LOAD WASH WHIRLPOOL WFW94HEXW1 Replaced motor control. Ran co test cycle. All functions normal. Op test ok. Brought back core for return. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near WARRENSVL HTS, OH 44128
Dan H
Job Details: 09/24/2018
WASHER MAYTAG MVWB855DC2 "Customer complaint that unit is not spinning clothes out, ran diagnostics found f0e3( over load) error code, ran high speed spin in manual test cycle, unit spins, suspension is good, unit shifts to agitate, unit is operating as designed"
Near Aurora, OH 44202
Robert A.
Job Details: 09/24/2018
DISHWASHER KITCHENAID KDPE334GPS0 "Installed railes, op test ok"
Near Aurora, OH 44202
Robert A.
Job Details: 09/24/2018
MICROWAVE WHIRLPOOL WMH76719CZ2 "Ran diognostics, no codes, sected beverage, unit ran 1.5 min, water was hot, tested on frozen veg, ran unit, heating correct, op test ok"
Near Cleveland, OH 44128
Dan H
Job Details: 09/24/2018
REFRIGERATOR WHIRLPOOL ES5FHAXSB00 "Installed new adaptive defrost control, op test good"
Near Brecksville, OH 44141
Chad P.
Job Details: 09/24/2018
MICROWAVE JENN-AIR JMW2430DS01 Installed door glass. Op test ok.
Near Westlake, OH 44145
Paul P.
Job Details: 09/24/2018
WASHER KENMORE 110.238121 "Tested washer, found lid switch loose. Tightened lid switch, ran test cycles, operating properly now ."
Near Cleveland, OH 44105
Paul P.
Job Details: 09/24/2018
WASHER WHIRLPOOL WTW4816FW2 "Customer will send image of receipt to office. Did SB web search, found appliance was issued at Lowe’s within one year. Found loose connection at cold water solenoid. Checked all connections, ran washer through diagnostic and manual tests, operating prop
Near Cleveland Heights, OH 44118
Paul P.
Job Details: 09/24/2018
DISHWASHER KITCHENAID KDTE344DSS1 "Found obstruction at water inlet valve. Cleared obstruction, ran through wash and drain test, dishwasher is operating properly. Set down mitigation mat."
Near Cleveland, OH 44109
Paul P.
Job Details: 09/24/2018
DISHWASHER GE GDF620HMJ2ES "Installed tower heating element and mounting nuts. Tested operation of dishwasher, now working properly. Set down mitigation mat."
Near Cleveland, OH 44109
Paul P.
Job Details: 09/24/2018
WASHER WHIRLPOOL WTW4815EW1 "Found error codes for long/no fill and overflow, F8E1 and F8E5, drain hose needs to be at least 39” above the floor for proper washer operation. Washer passes all other diagnostic and manual tests. Did not set down mitigation mat, washer is in basement n
Near Cleveland, OH 44118
Corina B
Job Details: 09/24/2018
DRYER MAYTAG MED3500FW1 "CC that the unit does not turn. Found the side panel is bent and rubbing on the drum. Pounded the side out, drum is not hitting the side panel. Optest ok."
Near Cleveland, OH 44109
Corina B
Job Details: 09/24/2018
DISHWASHER AMANA ADB1600AWS1 CC that the start button is flashing and does not do anything. Checked the power to the unit 120. At the latch then at the control. Will need a new control.
Near Cleveland, OH 44105
Corina B
Job Details: 09/24/2018
DRYER WHIRLPOOL WED4815EW1 CC that the unit does not advance or heat. Checked the voltage at the terminal block. L1-n 0 volts l2-n 120 volts l1-l2 0 volts. Will need an electrician. Optest ok.
Near Mentor, OH 44060
Arthur V
Job Details: 09/24/2018
REFRIGERATOR KENMORE 106.742524 Found unit needs evap fan motor and blade. Est=89.95sc. 98.00 labor. Shipping =18.99. Parts are 1-wpw10189703@68.00. And 1-wp2163777@36.42. Total est= 333.16. Cust will probably be calling back for repair.
Near Avon, OH 44011
Gabriel P
Job Details: 09/24/2018
REFRIGERATOR FRIGIDAIRE LGHB2867PFHA "Found new fan not running opening everything thing up to make sure I didn’t forget to plug in found everything ok,re seal some stuff with aluminum tape fan started running again it was tight on the spot I put it on but it seems confutable right I most of
Near Euclid, OH 44132
Arthur V
Job Details: 09/24/2018
WASHER WHIRLPOOL GHW9400PW0 Found leak is in the front caused by hair etc on door glass. Gasket in bad shape with mold etc and should be replaced. Unit is stacked and dryer will have to be removed for service. Extra man is necessary— 2 MAN JOB —- est= 89.95 sc. 240.00 labor. 18.
Near North Madison, OH 44057
Arthur V
Job Details: 09/24/2018
WASHER WHIRLPOOL WTW8040DW4 Replaced control and took core for return Ran validation cycle after repair passed.
Near Painesville Township, OH 44077
Arthur V
Job Details: 09/24/2018
REFRIGERATOR KITCHENAID KRMF706ESS01 Replaced main bd. Unit started. Customer to monitor. Took core for return.
Near South Russell, OH 44022
Corina B
Job Details: 09/24/2018
REFRIGERATOR KITCHENAID KFIS29BBMS00 Replaced the adapter and water valve. Optest ok.
Near Mentor, OH 44060
Dan H
Job Details: 09/24/2018
REFRIGERATOR WHIRLPOOL WRS586FLDM01 "Customer complaint that unit is not dispensing water and had stopped cooling, fresh food section temperature at 36 degrees , freezer section temperature at 3 degrees, Evaporator fan is running, compressor and condenser fan are running, good frost pat
Near Mentor, OH 44060
Jeff M
Job Details: 09/21/2018
DISHWASHER WHIRLPOOL WDT730PAHZ0 User interface is completely dead it is getting power needs main control and ui; ordrng 1 W11116422 (UI ) and 1 W11131683 (CONTROL )
Near WILOUGHBY HLS, OH 44092
Jeff M
Job Details: 09/21/2018
RANGE MAYTAG MER8775AS0 "Bake ele open the main control is putting power out.; ordrng 1 W10779716 (BAKE), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Cleveland, OH 44119
Jeff M
Job Details: 09/21/2018
WASHER MAYTAG MVWC565FW0 The motor pulley is striped need a new motor ; ordrng 1 W11026785 (MOTOR )
Near Willoughby, OH 44094
Jeff M
Job Details: 09/21/2018
WASHER WHIRLPOOL MVWX655DW1 the wash led is flickering. Needs a new control ; ordrng 1 W11116592 (CONTROL )
Near Concord Township, OH 44077
Jeff M
Job Details: 09/21/2018
REFRIGERATOR WHIRLPOOL WRF555SDHV01 Icemakers getting power needs new icemaker that is not rotating; ordrng 1 WPW10300024 (ICEMAKER )
Near Concord Township, OH 44077
Arthur V
Job Details: 09/21/2018
REFRIGERATOR FRIGIDAIRE FGHB2866PF2 Found ice maker in the beginning of harvest and stalled. Needs ice maker. ; ordrng 1 243297606 (ice maker)
Near Concord Township, OH 44077
Arthur V
Job Details: 09/21/2018
RANGE MAYTAG MET8720DS01 "Customer complaint top oven would get up to preheat temp but then not keep up to desired temp. Last week trying to cook thin chicken breasts in oven for 20 min they were still raw. Checked element. Good 28 ohms. Checked sensor. Good 1085 ohms at room tem
Near Painesville, OH 44077
Arthur V
Job Details: 09/21/2018
REFRIGERATOR WHIRLPOOL WRS526SIAH00 "Found unit needs both water tubes going from water valve to door and new right side door hinge SM CALL ME BEFORE ORDERING PARTS ; ordrng 1 W10820362 (hinge-door) and 2 WPW10238092 (tube-water)s and 1 WPW10412762 (cam-door), used 1 SHIPPING (SHIPPING AND
Near North Madison, OH 44057
Jeff M
Job Details: 09/21/2018
WASHER MAYTAG MHW3505FW1 The unit was empty and flashing a water sensor error. The unit needs a new water sensor ; ordrng 1 WPW10448876 (SENSOR )
Near Saybrook Township, OH 44004
Arthur V
Job Details: 09/21/2018
REFRIGERATOR MAYTAG MFW2055YEW02 "Upon arrival i found frost and some ice around evap fan and outside fan cover. Half the top of the freezer was covered with water droplets— took off evap cover and evap had been going thru defrost and all the moisture ,snow,ice was along the top of free
Near Rocky River, OH 44116
Brian B
Job Details: 09/21/2018
WASHER MAYTAG MHW5500FW1 "When plugged in, drain pump runs, machine in flood mode. F3E1 code. Cleared code. Checked pressure hose and sensor ( they have been replaced 3 months earlier for same issue ).. ran co test cycle, completed successfully with no code coming back. Per tech
Near Avon Lake, OH 44012
Brian B
Job Details: 09/21/2018
DISHWASHER KENMORE 66513183K800 "Approx 10 yrs old. Ran diag test cycle. Not enough water into machine. Will need new water valve. Also, main wash pump motor laying on floor separated from sump. Will give est on sump and valve. Customer does not want to repair machine. Do not order part
Near Hiram, OH 44234
Robert A.
Job Details: 09/21/2018
WASHER MAYTAG MVWB835DW0 "Found lid lock clicking, control. Randomly beeping and flashing, disconnected lid lock, no change, removed all loads, cycled power, Ran diognostics, 5/1, 5/2, 5/3, lid lock faults , 3/1 presure fault, needs control and lid lock; ordrng 1 W10810403 (LATC
Near Avon Lake, OH 44012
Gabriel P
Job Details: 09/21/2018
WASH/WASH/DRY ST WHIRLPOOL WET3300XQ0 "Open back panel found pulley crack,replace with new one,check all thermal fuses and they all had continuity,check door switch is good I been here for 4 hours now trying figuring out what’s going on and what I’m missing to check requesting senior tech to
Near WILOUGHBY HLS, OH 44092
Brian M
Job Details: 09/21/2018
REFRIGERATOR FRIGIDAIRE FFHS2622MWJ Cc that gasket it ripped Found tear in freezer door gasketNeeds freezer door gasket replaced ; ordrng 1 241786002 (gasket-frzr door )
Near Bainbridge Township, OH 44023
Brian M
Job Details: 09/21/2018
REFRIGERATOR KITCHENAID KRFC302EBS00 Cc ice bin not secured to doorFound plastic magnet housing crackedNeed new magnet; ordrng 1 W11175810 (MAGNET)
Near Westlake, OH 44145
Corey L.
Job Details: 09/21/2018
DRYER WHIRLPOOL WED6600VW0 "Customer complaint of a squeal and sometimes a thumping, started dry cycle, heard the thump and squeal until squeal tapered off, found tension pulley bearing sticking and leaking its grease, belt is very frayed, unit needs new belt and pulley; ordrng 1 8
Near North Royalton, OH 44133
Corey L.
Job Details: 09/21/2018
REFRIGERATOR KITCHENAID KSC24C8EYY03 "Customer complaint fridge not cooling, temps at 45 frz and 50 ff, fans are running, no frost on ff evap, barely any frost line on frz evap like 5%, found ff evap leaking at connection, unit needs new ff evap ; ordrng 1 WPW10143759 (dryer) and 1 WPW106432
Near Rocky River, OH 44116
Corey L.
Job Details: 09/21/2018
WASHER MAYTAG MVWC350AW1 "Customer complaint washer not draining had to bail out water, started drain and spin, pump made grinding sound, tilted washer to inspect drain and the pump ran but sounding raspy, started drain again, pump made grinding sounds, a fin has broke, unit need
Near Cleveland, OH 44114
Brian B
Job Details: 09/21/2018
REFRIGERATOR AMANA ART308FFDM03 "Found food freezing in ff compartment. Per ser pointer, replace control. Will also replace sensor. Office to order parts. Manufacture date per mod plate is 5/2018. Still under 1 year warr. Customer needs later appt if poss. Please ship part to office. ;
Near Shaker Heights, OH 44122
Corey L.
Job Details: 09/21/2018
WALL OVEN KITCHENAID KODC304EBL00 "Customer complaint unit dead again, confirmed, found thermal fuse open again, do not know why a display would have been ordered, customer is demanding part by tomorrow ; saved tckt"
Near East Cleveland, OH 44112
Corey L.
Job Details: 09/21/2018
WASHER MAYTAG MVWB765FW0 "Still flashing f5 and not locking lid, ordering lid and control, either bad control or the magnet in the lid has moved and not engaging lock, my magnets could not prove it was necessarily the lid, getting both to be sure; ordrng 1 W10920541 (cntrl-elec)