We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Sheffield Lake, OH 44054
Brian B
Job Details: 07/18/2017
No response from control panel. Checked voltage at control. 20v. Found neutral wire in junctiob box was loose. Installed new wire nut. Ran test cycle. Optest ok.; Job Cmpltd,
We serviced a
MAYTAG OTR MICROWAVE
Model MMV4205DB1
Near Claridon Township, OH 44024
Robert A.
Job Details: 07/18/2017
Installed door switches, op test ok; Job Cmpltd,
We serviced a
MAYTAG DISHWASHER
Model MDBH979AWW3
Near Aurora, OH 44202
Robert A.
Job Details: 07/18/2017
Found wiring burnt at molex plug in c/b, needs c/b, harness, ui, fuse Called safety team. Nichole. Said not cost effective to repair Wp to call custW10258275 fuseW10811156 panelWPW10298356 c/bWPW10413098 harness; Job Cmpltd,
We serviced a
MAYTAG MW-HOOD COMBO
Model MMV4205AAQ
Near Bainbridge, OH 44023
Robert A.
Job Details: 07/18/2017
, Installed mag, diode, tt motor, coupler, tested unit, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFT2776FEZ00
Near Atwater, OH 44201
Tim G.
Job Details: 07/18/2017
Spoke to customer over phone ordering part (dispenser door). Customer out of town next week spoke to LS forcing for thursday. Needs last appointment.; ordrng 1 WPW10577864 (door-ice), schdld next appmnt for 7/20 THU 2-5,
We serviced a
MAYTAG REFRIGERATOR
Model MBF1958FEW00
Near Brimfield, OH 44240
Tim G.
Job Details: 07/18/2017
Installed new damper control, op teat good. ; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Maple Heights, OH 44137
Tim G.
Job Details: 07/18/2017
Complaint that the unit was not dispensing the detergent. Checked unit and had customer show tech how they were setting the unit. Customer started the unit by just pressing start and not changing the cycle knob (set for drain and spin). Tech instructed custlmer on use and care. Unit at good op. ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFI2568AEQ
Near Walton Hills, OH 44146
Tim G.
Job Details: 07/18/2017
Complaint that the unit is very loud when dispensing water. Checked and found the vlave chattering/ vibrating very loud with the filter installed. Pulled filter and installed bypass and found no sound but very high pressure out of door. Went to outside faucet with the cold water runnig in the kitchen and found 70psi (way too high). Customer stated that they were without water for a day or two due to a water main break. Advised AB of situation who stated to advised customer that we can not return for the same issue again. Customer leaving bypass in. ; Job Cmpltd,
We serviced a
KSRX22FNBL WHIRLPOOL
Model REFRIGERATOR
Near Mentor, OH 44060
Jeff M
Job Details: 07/18/2017
I found the waterline that fills the icemaker is cracked and is leaking water out of the back of the fridge needs a new fill line customer will buy new ; ordrng 1 WP2256096 (FILL LINE)
We serviced a
RED4440VQ1 ROPER
Model DRYER
Near Mentor-on-the-Lake, OH 44060
Jeff M
Job Details: 07/18/2017
The unit had a broken door switch
We serviced a
KDTE204DSS0 KITCHENAID
Model DISHWASHER
Near Avon Lake, OH 44012
Paul H.
Job Details: 07/18/2017
Replaced OWI, ran test, calibrated unit, op test ok; Job Cmpltd
We serviced a
WFW92HEFW0 WASHER
Model WHIRLPOOL
Near Avon Lake, OH 44012
Paul H.
Job Details: 07/18/2017
Replaced smart dispenser, tested, op test ok; Job Cmpltd,
We serviced a
KRFC704FBS00 WHIRLPOOL
Model REFRIGERATOR
Near Sheffield Lake, OH 44054
Paul H.
Job Details: 07/18/2017
Replaced IM door gasket and secured new filter housing; Job Cmpltd,
We serviced a
WRS586FIEE00 WHIRLPOOL
Model REFRIGERATOR
Near Lorain, OH 44055
Paul H.
Job Details: 07/18/2017
Replaced FC door, adjusted level, replaced toe grille and rollers in crisper drawer; Job Cmpltd,
We serviced a
MFT2976AEM00 MAYTAG
Model REFRIGERATOR
Near Sheffield, OH 44054
Paul H.
Job Details: 07/18/2017
Replaced control and UI, thermistors and harness, installed new IM adapter, good seal, unit up and running, thermistor should correct RC defrost issue, op test ok; Job Cmpltd
We serviced a
WRT311FZDW00 WHIRLPOOL
Model REFRIGERATOR
Near Fairview Park, OH 44126
Chris H.
Job Details: 07/18/2017
Customer complaint that unit is not freezing correctly, states ice cream is too soft, frz temp at 3 ff temp at 40, removed evap cover, frost patterns ok, moved bi metal closer to evap, siliconed gaps in liner, op test good; Job Cmpltd
We serviced a
WFW9151YW00 WHIRLPOOL
Model WASHER
Near University Heights, OH 44118
Dan H
Job Details: 07/18/2017
Customer complaint that unit stops mid cycle and flashes error code, unit stopped and flashing f9e2(pump drive system error) error code when tech arrived, found loose connection to drain pump at control, reset connection, unit drained and continued cycle, op test good ; Job Cmpltd
We serviced a
MVWB835DW1 MAYTAG
Model WASHER
Near Middleburg Heights, OH 44130
Chad P.
Job Details: 07/18/2017
Found unit stored lf error code. Both water supplies check good. Hot and cold are correct. Cleared fault. Ran calibration and service test mode. No faults. Advised to run as normal. Advised on operations and settings. Op test ok. ; Job Cmpltd,
We serviced a
WMH53520CS2 WHIRLPOOL
Model MICROWAVE
Near Strongsville, OH 44136
Chad P.
Job Details: 07/18/2017
Found unit only giving out 60vac from control to high side. Ran diagnostics. Control will not operate diagnostics. Jummped trans. Unit still not heating. Found mag open. Needs control and mag replaced. ; ordrng 1 W10818686 (MAG) and 1 WPW10678766 (CONTROL), used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS)
We serviced a
MDG6800AWW MAYTAG
Model DRYER
Near Solon, OH 44139
Chad P.
Job Details: 07/18/2017
Found unit will not respond to commands. Reset ribbon cable. Op test no good. Unit will not go into diagnostics. Display will only light up if door is opened and closed or if power is reset to unit. After a while control randomly beeped a few times. Tech was able to get sensor level button to respond one time. Unit shortly after started beeping randomly often. Control membrane is shorted. Needs console replaced.
We serviced a
WRF535SMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Orange, OH 44022
Chad P.
Job Details: 07/18/2017
Found door seal on freezer door not sealing. Cleared ice and conformed gasket. Op test ok. ; Job Cmpltd
We serviced a
KFCS22EVMS5 WHIRLPOOL
Model REFRIGERATOR
Near Beachwood, OH 44122
Dan H
Job Details: 07/18/2017
Customer complaint that water does not dispense after water filter change, remove water filter, installed bypass cap, good water flow through water system without filter, customers filter is clogged, customer needs new filter, unit is operating as designed, customer will purchase filter on their own
We serviced a
JES1750EB0 JENNAIRE
Model RANGE
Near North Royalton, OH 44133
Chad P.
Job Details: 07/18/2017
Found soft close did not come eith hinge. Need to order receiver. Afternoon for install appt please. ; ordrng 1 W10605411 (hinge-recv, SOFT CLOSE)
We serviced a
WTW7040DW0 WASHER
Model WHIRLPOOL
Near Parma, OH 44134
Chad P.
Job Details: 07/18/2017
Found harness to shifter and stator shorted. Wires directly into stator and shifter. Needs both replaced.
We serviced a
WFC340S0EW0 WHIRLPOOL
Model RANGE
Near Willoughby, OH 44095
Corina B
Job Details: 07/18/2017
Replaced the door latch. Optest ok.; Job Cmpltd
We serviced a
ED2GVEXVD01 WHIRLPOOL
Model REFRIGERATOR
Near University Heights, OH 44118
Paul H.
Job Details: 07/18/2017
Found ice maker motor dead. Needs i.m. Replaced. Also water flow very slow. Removed filter no change. Water supply checks good. Needs housing replaced. ; ordrng 1 WPW10121138 (HOUSING) and 1 WPW10190965 (I.M.
We serviced a
WRX988SIBM03 WHIRLPOOL
Model REFRIGERATOR
Near Sheffield, OH 44054
Alice M.
Job Details: 07/18/2017
CC of noise at startup, ran test 4 to observe, startup sound was normal, three phase compressor does have a little more of "a sound" to it at startup, but again, what was observed was normal, as for IM, partially frozen batch in mold at time of service, tested IM fan to see if that is source of IM noise, fan is good, IM is causing noise, ordering IM; ordrng 1 W10917790 (ICE MAKER)
We serviced a
MVWX655DW0 MAYTAG
Model WASHER
Near Grafton, OH 44044
Paul H.
Job Details: 07/18/2017
Customer had unit paused when we arrived, started unit, wash plate is definitely stripped, causing a rubbing sound, needs replaced, as unit began to spin, slipping occured again, hub needs replaced as well
We serviced a
WTW8500DW0 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44120
Dan H
Job Details: 07/18/2017
Customer complaint of f5 error code, ran diagnostics found f9e2( water ring detected, pump drive system problem) and f0e5(off balance) error code, unit passed tests for error codes shown, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent, unit is operating as designed ; Job Cmpltd
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53520CS5
Near Westlake, OH 44145
Brian B
Job Details: 07/18/2017
Found that a baked potato had caught on fire. Fire damage inside unit. Sent pics. Cust stated that the potatoes have not been cooking properly, sometimes hard and undercooked and sometimes overcooked. Also, she said condensation was building up inside door glass. Found open cavity tstat...Per BB, ok to order moisture sensor, control,TT, TT motor, coupling, cavity tstat, and TT ring.; ordrng 1 W10337248 (driver,turntable) and 1 W10476901 (thrmst-fix) and 1 W10531726 (tray-cook) and 1 W10642989 (TT MOTOR) and 1 W10833858 (SENSOR) and 1 W11100597 (CONTROL) and 1 WPW10679311 (TT RING), schdld next appmnt for 7/19 WED 12-
We serviced a
WEE730H0DS0 WHIRLPOOL
Model RANGE
Near Cleveland, OH 44113
Dan H
Job Details: 07/18/2017
Installed new cooling fan, op test good ; Job Cmpltd
We serviced a
GSE25ESHCSS GE
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Chris H.
Job Details: 07/18/2017
Customer complaint that units mullion is very hot, found condenser fan motor not running, receiving power, replaced fan motor from truck surplus, op test good ; used 1 67003241 (CONDENSER FAN MOTOR ) from stock, Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAW02
Near North Olmsted, OH 44070
Brian B
Job Details: 07/18/2017
Replaced i/m. Cycled and filled.. optest ok..; Job Cmpltd,
We serviced a
FGHC2331PFAA FRIGIDAIRE
Model REFRIGERATOR
Near Cleveland, OH 44121
Corina B
Job Details: 07/18/2017
CC that the FF is not cooling. Ff 43 ff 11 removed the evap cover, covered in frost. found the door gasket on the FF was coming off. Reattached the ff gasket and used vasoline around the seal. optest ok. ; Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model LSR6332KQ0
Near Willowick, OH 44095
Brian B
Job Details: 07/18/2017
CC water splashing out of washer. Took off case to make sure no leaks or broken/missing gaskets. Everything checked out ok. Washer was tilted very far back, leveled out washer. Advised customer whirlpool does not recommend using GFCI outlets to power washers.; Job Cmpltd,
We serviced a
MAYTAG DRYER ELE
Model MEDX655DW1
Near Westlake, OH 44145
Tim G.
Job Details: 07/18/2017
Complaint that the unit is not heating" tested unit on a high heat timed dry and found no heat. Checked power and found 240vac present. Found the high limit open on the element. Replaced high limit and thermal cutoff with kit, op test good. Tech advised customer to call vent cleaning company to have venting clean. ; used 1 279816 (CUTOFF) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5LHAXWQ00
Near Westlake, OH 44145
Brian B
Job Details: 07/18/2017
, Replaced filter housing. Tested water. Optest ok.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job compltd
We serviced a
AMANA REFRIGERATOR
Model ARB2557CSR
Near Solon, OH 44139
Robert A.
Job Details: 07/18/2017
Recovered refrigerant, replaced evap and drier, pulled 28"vac w/pump, watched, no change, charged 5oz r134a, unit cooling, op test ok
We serviced a
WDP340PAFB0 WHIRLPOOL
Model DISHWASHER
Near South Euclid, OH 44121
Corina B
Job Details: 07/18/2017
CC that its leaking. The drain pump was not connected to the motor. Found the drain pump and the motor clips are broken. Will need a new pump motor. Called BB to order parts. ; ordrng 1 W11025157 (PUMP MOTOR), schdld next appmnt for 7/24 MON
We serviced a
KITCHENAID DISHWASHER
Model KDTE404DSP0
Near Bay Village, OH 44140
Brian B
Job Details: 07/18/2017
Replaced panel. Ran test cycle. Cleaned gasket and adjusted feet so door closes evenly.. Optest ok. ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI7FVCXWY00
Near Beachwood, OH 44122
Robert A.
Job Details: 07/18/2017
Installed pad set, good, Complaint, ice melting, ran diagnostics, found ice rm fan not running, removed, reset connections, tested again, has power, not running, needs ice fan; ordrng 1 W10281584 (ICE FAN), schdld next appmnt for 7/24 MON !,
We serviced a
WFG371LVS1 WHIRLPOOL
Model RANGE
Near North Olmsted, OH 44070
Chris H.
Job Details: 07/18/2017
Customer complaint that unit is not heating past 100 degrees, unit is a direct spark ignition system and is grounded properly, started unit on bake 350, ignitor clicked twice then ignited, temp sensor reading around 1100 ohms, let unit preheat, temp was a little lower then 350, calibrated unit,no issues discovered, unit is operating as designed ; Job Cmpltd
We serviced a
WRF560SEYB05 WHIRLPOOL
Model REFIGERATOR
Near Cleveland, OH 44102
Dan H
Job Details: 07/18/2017
Customer complaint that unit is not cooling, unit unplugged when tech arrived, plugged unit in, evaporator fan is running, condenser fan and compressor are running, good frost pattern on evaporator, defrost heater is working, unit already has upgraded plastic evaporator thermistor installed, unable to duplicate the problem, unit is operating as designed, advised customer if problem persists to contact whirlpool and leave unit plugged in and running; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSF26C3EXB01
Near Franklin Township, OH 44240
Tim G.
Job Details: 07/18/2017
Installed evap and compressor. Pulled and held a 28"vac. Recharged unit with 5.0oz of 134a and found good frost pattern on the evap. Sealed unit and advised the customer to allow 12-24 hrs for complete cooling and ice production. Tech also repaired line to water valve due to crack. ; used 1 TJ80-56 (5/16" X 1/4" JOHN GUEST FITT) from stock, Job Cmpltd,
We serviced a
JGS9900CDB01 JENN-AIR
Model RANGE
Near Cleveland, OH 44102
Jessica Shreve
Job Details: 07/18/2017
, Customer complaint that oven is too cold, started bake for 350 degrees, burner did not light, unit needs new ignitor, installed new ignitor, op test good ; used 1 12400035 (IGNITOR) from stock, Job Cmpltd
We serviced a
MVWX655DW0 MAYTAG
Model WASHER
Near Grafton, OH 44044
Paul H.
Job Details: 07/18/2017
Ran diagnostics, no errors, ran auto test, no noise, visually inspected cam/belt/pulley area, no issues, had customer start a wash and observed, no unusual noises observed, op test ok.
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Eaton Township, OH 44044
Paul H.
Job Details: 07/18/2017
Replaced main control, ran diagnostics, ran auto test, op test ok; Job Cmpltd
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Elyria, OH 44035
Jeff M
Job Details: 07/18/2017
Ran diagnostics, f5e2 lid lock, cleared, ran auto test, no issues. Noticed machine off balance, advised customer to use shims, also recommended changing drain screen on drain hose, as it is slow flowing. No issues found; Job Cmpltd
We serviced a
WMH31017AS1 WHIRLPOOL
Model MICROWAVE
Near North Ridgeville, OH 44039
Paul H.
Job Details: 07/18/2017
Replaced main control board, no power, traced source back through cavity thermostat, power at wire harness to board, but no operation. Board recieved faulty, spoke with office, scheduling for Wed, ; ordrng 1 WPW10498011 (cntrl-elec), saved tck
We serviced a
KDTE104ESS KITCHENAID
Model DISHWASHER
Near Dorset, OH 44032
Jeff M
Job Details: 07/18/2017
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WRF560SMYW05 WHIRLPOOL
Model REFRIGERATOR
Near Mentor, OH 44060
Jeff M
Job Details: 07/18/2017
The units door handle is chipped and the crisper drawer falls off the track it's new railings and the doorhandle; ordrng 1 W10830136 (HANDLE) and 1 WPW10468555 (L RAIL) and 1 WPW10468557 (CENTER RAIL),
We serviced a
NED4655EW1 WHIRLPOOL
Model DRYER
Near Cleveland, OH 44127
Chad P.
Job Details: 07/18/2017
Unable to locate any debris is lint trap, housing, blower or venting. Op test ok. ; Job Cmpltd
We serviced a
WRF989SDAM00 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44136
Chad P.
Job Details: 07/18/2017
Installed evap amd drier. Charged 5.5 oz. op test ok. Advised to allow 24 hrs for normal cooling to resume. ; Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model WGD8500DW3
Near Bay Village, OH 44140
Brian B
Job Details: 07/18/2017
Cust said after first cycle, display said EN8. Next cycle, display went to 8 hrs, 98 min. Now display showing .8.. no pads working. Machine will not start. Called whirl TL, Mark. Phone broke up before I could get file #. He said moisture is getting into UI panel. He said to check vent pipe inside machine and make sure it is not separated and check outside vent. Vent pipe is secure and not separated. Checked outside vent hood. Clogged up with wet lint. Vent runs through a crawl space. Advised customer that vent must be repaired. Will need another UI panel. Office to order part. Cust going out of town on fri. R/s for 7/31.; ordrng 1 W10860919 (PANEL), schdld next appmnt for 7/31 MON !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Chardon, OH 44024
Robert A.
Job Details: 07/18/2017
Cleared ice, replaced harness and fan, fan running, op test ok; Job Cmpltd
We serviced a
MFI2570FEZ01 MAYTAG
Model REFRIGERATOR
Near Fairview Park, OH 44126
Chris H.
Job Details: 07/18/2017
Installed new door, op test good; Job Cmpltd
We serviced a
NTW4516FW1 AMANA
Model WASHER
Near Cleveland, OH 44108
Dan H
Job Details: 07/18/2017
Customer complaint that unit is not advancing to wash cycle, ran diagnostics found f8e1(long/no fill), f7e6(motor fault, and f0e2(over suds) error codes, ran manual test cycle, unit spins and agitates, found drain hose laying on the floor, corrected drain hose, started normal wash cycle, unit filled and advanced to wash cycle, unit is operating as designed ; Job Cmpltd
We serviced a
WHIRLPOOL DISHWASHER
Model WDT790SAYM3
Near Bay Village, OH 44140
Brian B
Job Details: 07/18/2017
Machine mot draining. Removed drain pump and found a piece of glass in pump. Removed, ran test cycle. Optest ok.; Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MET3800XW1
Near Chardon, OH 44024
Robert A.
Job Details: 07/18/2017
Found wire to t fuse stuck in motor and cut, repaired, moved harness, ran unit, op test ok; Job Cmpltd,
We serviced a
NTW4605EW0 AMANA
Model WASHER
Near Leroy Township, OH 44077
Corina B
Job Details: 07/18/2017
, Replaced the water valve. Water pressure is good. Put screens in the water lines. Optest ok.; Job Cmpltd
We serviced a
MGDC215EW2 MAYTAG
Model DRYER
Near Euclid, OH 44132
Dan H
Job Details: 07/18/2017
Customer complaint that unit gets too hot, started timed dry cycle, burner is lighting and shutting off normally, unit pulling correct amperage, unit is operating as designed, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd
We serviced a
KITCHENAID DISHWASHER
Model KDTE404DSS0
Near Parkman Township, OH 44062
Tim G.
Job Details: 07/18/2017
Complaint that the unit runs then the customer finds the unit not running as if someone opened the door and didnt press start to resume. Checked unit and found the UI turning on and off. Checked the pigtail and found good. Removed door panel and checked the power at the board with both digital and analog meter and found 120vac steady and present when control shuts down. Found cause to be internal power failure of the control. Found the control is covered for 60months. Customer to only pay labor. ; ordrng 1 W10866116 (cntrl-elec. 183.63), schdld next appmnt for 7/24 MON !,
We serviced a
WHIRLPOOL WASHER
Model WTW4616FW0
Near Cleveland, OH 44135
Brian B
Job Details: 07/18/2017
CC that machine is leaking. Found crack in water valve. Will need new valve. Office to order part.; ordrng 1 W11038711 (WATER VALVE), schdld next appmnt for 7/21 FRI !,
We serviced a
WHIRLPOOL WASHER
Model MAV3855AWW
Near Westlake, OH 44145
Brian B
Job Details: 07/18/2017
CC of sqoeeking at end of cycle. Ran spin cycle. Brake squeaking when machine stops. Put some lubricant into break assembly. Now stopping smoothly. Advised cust that when this machine stops, some squeaking is normal . Optest ok.; Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model WED86HEBW0
Near Westlake, OH 44145
Brian B
Job Details: 07/18/2017
Removed top and front. Replaced thermal cutoff. Also replaced wires as they were burned. Tested machine. Heat and airflow normal. Optest ok.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM00
Near North Olmsted, OH 44070
Brian B
Job Details: 07/18/2017
Found ff section full ofwater droplets on ceiling and freezer has frost on ceiling and door. Installers had reversed doors and now hinge side of gasket not sealing. Used steamer to relax and reform ff gasket. Dried out inside of unit. Both gaskets now sealing. Customer has plastic waterline attached. Advised that this is a flood hazard. Advise using copper or braided flexline. Optest ok.; Job Cmpltd,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHC2342LP1
Near Lakewood, OH 44107
Brian B
Job Details: 07/18/2017
Checked temps. 15 freezer, 64 ff.. machine not defrosting. Called frig TL , he wLked me through diag. Step 26, open terminator. Replaced tstat from t/s. Tested defrost. Optest ok.; used 1 WP10442411 (THERMOSTAT) JOB COMPLTD
We serviced a
MAYTAG RANGE
Model MER8700DS1
Near Huntsburg, OH 44046
Robert A.
Job Details: 07/18/2017
Installed term block nd pigtail, tested unit, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
GE ICEMAKER
Model ZDIS150WSSE
Near Willoughby Hills, OH 44094
Robert A.
Job Details: 07/18/2017
Installed drain pump, ran unit, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near University Heights, OH 44118
Robert A.
Job Details: 07/18/2017
, Ran diognastics, cold water, temp after fill 73deg, need to run hot water in sink before starting unit, watched cycle, heater is working, suds in unit, need to use less soap, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WGG555S0BS06
Near University Heights, OH 44118
Robert A.
Job Details: 07/18/2017
Found bottom door not closing correctly, found screw not all the way in on the face of oven, tightened, door closing correct, op test ok; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB850YW0
Near Windham, OH 44288
Tim G.
Job Details: 07/18/2017
Complaint that the unit displays F51 (RPS failure). Checked and found the rotor bolt loose causing the error. Tightened and tested, op test NG bearings have failed. Replaced same, op test good. ; used 1 W10435302 (BEARING) from stock, Job Cmpltd,
We serviced a
MHP30PRAWW0 MAYTAG
Model WASHER
Near Harpersfield Township, OH 44041
Corina B
Job Details: 07/18/2017
CC has an error code f28. Tried to run diag. Would not go into diag. Unplugged unit waited 30 sec.still no good. Called GS had me Unplugged the blue wire to see if i could run diag. No good. Will need a central control unit and a motor control unit. Please call cust with est to fix. Bill to cust. ; ordrng 1 WPW10311755 (cntrl-elec) and 1 WPW10525374 (cntrl-elec)
We serviced a
110.20956993 KENMORE
Model WASHER
Near Ashtabula, OH 44004
Corina B
Job Details: 07/18/2017
Replaced the gear case. Found the o ring to the fabric softner is dry rotted. Will need to be replaced. Cust does not want to repair. Ran 6 wet bath towels put it on a spin, spun out. Optest ok
We serviced a
KSCS25FKSS02 WHIRLPOOL
Model REFRIGERATOR
Near WARRENSVL HTS, OH 44122
Chris H.
Job Details: 07/18/2017
, Customer complaint that unit s water line came loose again and is rattling against the back of the cabinet, ; Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model WTW8600YW0
Near Streetsboro, OH 44241
Tim G.
Job Details: 07/18/2017
Installed hinge and bearings, op test good. Lid now aligned properly.; Job Cmpltd,
We serviced a
ED25PEXHB00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44128
Chris H.
Job Details: 07/18/2017
Customer complaint that units ff door is not closing correctly and the unit is not making ice, icemaker is receiving 120 volts but not cycling, mold is empty, ff door closer has disinigrated, u it needs a new icemaker and ff door closer, confirmed with bb ordering parts; ordrng 1 W10190935 (ice maker asy ), schdld next appmnt for 7/25 TUE
We serviced a
MFI2067AES WHIRLPOOL
Model REFRIGERATOR
Near Parma, OH 44129
Chris H.
Job Details: 07/18/2017
Customer complaint that unit is not making ice, found icemaker mold filled with cubes, icemaker wouldnt eject cubes, replaced icemaker from truck surplus, mold filled advised customer to monitor, pantry lid and rht bracket are broken as well as ff door gasket torn, ordering parts, spoke with gs ; ordrng 1 W10827015 (cover) and 1 WP12656018 (endcap) and 1 WPW10435969 (gasket-fip), schdld next appmnt for 7/24 MON
We serviced a
WDF520PADM3 WHIRLPOOL
Model DISHWASHER
Near Strongsville, OH 44149
Chris H.
Job Details: 07/18/2017
Customer complaint that units dispenser lid is broken, confirmed, needs dispenser, ; ordrng 1 WPW10671905 (dispenser), schdld next appmnt for 7/24 MON
We serviced a
WHIRLPOOL GAS RANGE
Model WFG515S0ES0
Near Solon, OH 44139
Tim G.
Job Details: 07/18/2017
Complaint that when the hood is on it causes the rr burner to go out when simmering. Checked the flame size on simmer and found without the fan on the flame was struggling. Adjusted flame, op test good. ; Job Cmpltd,
We serviced a
WRF989SDAH00 WHIRLPOOL
Model REFRIGERATOR
Near Kirtland, OH 44094
Dan H
Job Details: 07/18/2017
Recovered refrigerant, installed compressor , fresh food section evaporator,and filter drier, brought system into a 28" vacuum, watched 15 minutes, no change on gauges, recharged unit with5.5 oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line ; Job Cmpltd
We serviced a
WDF520PADM3 WHIRLPOOL
Model DISHWASHER
Near Strongsville, OH 44149
Chris H.
Job Details: 07/17/2017
Customer complaint that units dispenser lid is broken, confirmed, needs dispenser, ; ordrng 1 WPW10671905 (dispenser), schdld next appmnt for 7/24 MON
We serviced a
WFE540H0AS0 RANGE
Model WHIRLPOOL
Near North Royalton, OH 44133
Chris H.
Job Details: 07/17/2017
Customer complaint that unit is sparking, power cord is good, unit is teceiving 240 volts, found heating element damaged and weak causing the spark, control is sending 240 to element, unit needs a new heating element, spoke with gs ordering part ; ordrng 1 W10779716 (elmnt-bake), schdld next appmnt for 7/21 FR
We serviced a
GB2FHDXWQ05 WHIRLPOOL
Model REFRIGERATOR
Near Eastlake, OH 44095
Jeff M
Job Details: 07/17/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
11026732500 KENMORE
Model WASHER
Near Madison Township, OH 44057
Corina B
Job Details: 07/17/2017
CC the the unit is leaking. Found the drain pump has a crack in it. Replaced the drain pump from t/s. Ran a drain and spin. Optest ok.; used 1 WP3363394 (PUMP 3600) from stock, Job Cmpltd
We serviced a
WTW7000DW0 WHIRLPOOL
Model WASHER
Near Highland Heights, OH 44143
Corina B
Job Details: 07/17/2017
CC that the unit moves a lot and is very loud. Ran diag F0E3 overload, f0e5 Off Balance Load. Ran test 51, passed. Ran a rinse and spin on high, drive shaft sounds good. When agitating it was making a very loud noise. Removed the washplate and found change underneath the washplate. Ran a calibration. Optest ok.; Job Cmpltd
We serviced a
KFXS25RYWH1 KITCHENAID
Model REFRIGERATOR
Near Highland Heights, OH 44143
Corina B
Job Details: 07/17/2017
Replaced the ff door gasket. Steamed the gasket to have a tight seal. Optest ok.; Job Cmpltd
We serviced a
MFF2558FEZ01 WHIRLPOOL
Model REFRIGERATOR
Near Chester Township, OH 44026
Corina B
Job Details: 07/17/2017
CC that there is frost in the fz. Found the bottom of fz door gasket was not touching the frame. Used steamer to steam the bottom of the fz gasket and fz light. Optest ok. ; Job Cmpltd
We serviced a
WMH31017AS4 WHIRLPOOL
Model MICROWAVE
Near Parma, OH 44134
Chris H.
Job Details: 07/17/2017
Installed new cap, diode and fuse, heated glass of water, op test good; Job Cmpltd
We serviced a
MVWC415EW1 MAYTAG
Model WASHER
Near Broadview Heights, OH 44147
Jessica Shreve
Job Details: 07/17/2017
Customer complaint that unit will not advance past sensing fill, ran diagnostics no codes stored unit completed its service cycle, customer had presoak option on which is why unit would not advance, no issues with unit, unit is operating as designed ; Job Cmpltd
We serviced a
WRT318FMDB01 whirlpool
Model REFRIGERATOR
Near Garfield Heights, OH 44105
Chris H.
Job Details: 07/17/2017
Installed new control, replaced thermistor with plastic style from ts, op test good, took core for return; used 1 W10902214 (THERMISTOR) from stock, Job Cmpltd
We serviced a
ABC2037DPS WHIRLPOOL
Model REFRIGERATOR
Near Moreland Hills, OH 44022
Chris H.
Job Details: 07/17/2017
Customer complaint that unit is not cooling, but is cooling now, frz temp at -5 ff section at 36, both temps are adjusted to low, corrected temps, frost pattern is good , evap fan is running,condenser coils are covered in dirt hair build up, no further issues discovered, unit operates as designed ; Job Cmpltd
We serviced a
WTW4900BW0 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44103
Dan H
Job Details: 07/17/2017
Customer complaint that unit is notadvancing through cycles, ran diagnostics found f7e6(motor fault) and f7e5( shifter fault) error codes, found shifter motor out of range, unit needs new shifter, installed new shifter, op test good ; used 1 WPW10006355 (ACTUATOR) from stock, Job Cmpltd
We serviced a
JFI2089AEP13 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44102
Dan H
Job Details: 07/17/2017
Customer complaint of ice build up in freezer section, found ice buildup common with evaporator drain tube clog, unit has duck bill style drain tube, unit needs new ptrap style drain tube and ice cleared, cleared ice, installed new drain tube, op test good ; used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd
We serviced a
AGR5330BAW1 AMANA
Model RANGE
Near Lakewood, OH 44107
Dan H
Job Details: 07/17/2017
Customer complaint that food spilled between door glas, pulled apart oven door and allowed customer to clean, reassembled and reinstalled door, op test good ; Job Cmpltd
We serviced a
KGCU462VSS01 KITCHENAID
Model COOKTOP
Near Cleveland, OH 44102
Dan H
Job Details: 07/17/2017
Customer complaint that ignitors constantly ignite during use, lit all burners, all burners working, ignitors only arc when burner knob is on lite, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd
We serviced a
KRFC302ESS00 KITCHENAID
Model REFRIGERATOR
Near Cleveland, OH 44102
Dan H
Job Details: 07/17/2017
Installed new door gasket, op test good ; Job Cmpltd
We serviced a
KUDS03FTSS3 KITCHENAID
Model DISHWASHER
Near Westlake, OH 44145
Paul H.
Job Details: 07/17/2017
Water leaking under unit, found crack where solenoid comes together with valve housing, valve needs replaced. Quoted W1064804
We serviced a
KDTE254ESS2 KITCHENAID
Model DISHWASHER
Near Bay Village, OH 44140
Paul H.
Job Details: 07/17/2017
Found drain line to be almost level with drain port on disposal, raised line to give proper high point, started a wash, waited, then did cancel/drain, drained efficiently, op test ok; Job Cmpltd
We serviced a
KRSC503ESS00 KITCHENAID
Model REFRIGERATOR
Near Bay Village, OH 44140
Paul H.
Job Details: 07/17/2017
Replaced IM, tested fill, op test ok; Job Cmpltd,