Service History 677

We serviced a
JES9900BAB WHIRLPOOL
Model RANGE
Near Broadview Heights, OH 44147
Brian M
Job Details: 04/09/2018
Cc time won’t set, showed customer how to set clock after power outages Op test ok ; Job Cmpltd
We serviced a
MED5500FW1 MAYTAG
Model DRYER
Near Rocky River, OH 44116
Dan H
Job Details: 04/09/2018
Customer complaint of rattling noise, confirmed, Lise is coming from blower wheel housing, tightened bolts, no noise now, op test good, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd
We serviced a
WFG530S0ES1 WHIRLPOOL
Model RANGE
Near Maple Heights, OH 44137
Dan H
Job Details: 04/09/2018
Installed new ignitor and dsi board, op test good ; Job Cmpltd
We serviced a
ARB8057CB AMANA
Model REFRIGERATOR
Near Cleveland Heights, OH 44118
Chad P.
Job Details: 04/09/2018
Replaced heater and thermostat. Op test ok. ; Job Cmpltd
We serviced a
WFE525S0HV WHIRLPOOL
Model RANGE
Near Jefferson, OH 44047
Brian M
Job Details: 04/09/2018
Installed control board op test ok ; Job Cmpltd
We serviced a
WRV986FDEM01 KITCHENAID
Model REFRIGERATOR
Near Mentor, OH 44060
Corina B
Job Details: 04/09/2018
CC that the lights in the ff are dim. Found the fz light is not working. Unplugged the connections to the aurora board. Lights did not come on will need a new fz light. Called SM to order part.; ordrng 1 W11205083 (LED LIGHT), schdld next appmnt for 4/11 WED
We serviced a
KUDS25SHBL1 KITCHENAID
Model DISHWASHER
Near Solon, OH 44139
Dan H
Job Details: 04/09/2018
Customer complaint that door will not opening dispenser door will not stay closed , leaving white residue on dishes and is not drying dishes, found handle broken, unit has enough water pressure while motor is running, heater is working, unit needs new handle and dispenser , advised customer to run hot water in sink before starting unit and to use rinse aid to help with drying; ordrng 1 WP9743903 (handle) and 1 WPW10616003 (dispenser), schdld next appmnt for 4/11 WED
We serviced a
KSC24C8EYY02 KITCHENAID
Model REFRIGERATOR
Near Brecksville, OH 44141
Chad P.
Job Details: 04/09/2018
Defrosted evap and replaced Thermistor. Op test ok. ; used 1 W10902214 (THERMISTOR) from stock, Job Cmpltd
We serviced a
KFIL27CXMS0 KITCHENAID
Model REFRIGERATOR
Near Broadview Heights, OH 44147
Chad P.
Job Details: 04/09/2018
Replaced tank assy. Op test ok. ; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI5SVAXVB02
Near Jefferson, OH 44047
Arthur V
Job Details: 04/09/2018
Replaced main bd and reprogrammed code. Unit started. Op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock,, Job Cmpltd,
We serviced a
KERS505XWH03 KITCHENAID
Model RANGE
Near Cleveland, OH 44124
Corina B
Job Details: 04/06/2018
CC that the ovens do not go past 125*. Found the terminal block black wires have melted off of the block. Checked the voltage, correct. Will need new wires and block. Unplugged unit, advised cust to keep it unplugged till it gets fixed. Called SM to order parts. Cust was on phone with whirlpool, whirlpool had me call t/l to make a report. Called t/l mike file# 7721691505. ; ordrng 1 74008296 (harns-wire) and 1 WPW10245259 (block-term,
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDZ0
Near Mentor, OH 44060
Brian B
Job Details: 04/06/2018
CC of loud motor. Ran cycle. Main pump motor noisy. Not caused by Ny debris in pump. Will need new sump assembly. Office to order part. Customer needs later appt if poss.; ordrng 1 WPW10591570 (MOTOR & SUMP ASSBLY), schdld next appmnt for 4/10 TUE 2-5,
We serviced a
KDTE704DBL0 KITCHENAID
Model DISHWASHER
Near Broadview Heights, OH 44147
Chad P.
Job Details: 04/06/2018
Replaced DIVERTER found spoon under float. Removed. Ran normal wash. Op test ok. ; Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model ITW4300SQ0
Near Avon Lake, OH 44012
Brian B
Job Details: 04/06/2018
Replaced agitator parts. Ran test cycle. Op test ok. Office to bill.
We serviced a
DE412 WHIRLPOOL
Model DRYER
Near Lyndhurst, OH 44124
Corey L.
Job Details: 04/06/2018
Customer complaint unit stays on, found buzzer not turning off at the end of a cycle until door is opened, found contacts in timer corroded, quoted customer to repair today or purchase a new timer, sanded contacts, op test good; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ00
Near North Olmsted, OH 44070
Brian B
Job Details: 04/06/2018
Pan holder is crack,ordering new,level unit, lubricate gasket on left door,opt test good ; ordrng 1 W10904001 (PAN HOLDER ),
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ00
Near North Olmsted, OH 44070
Brian B
Job Details: 04/06/2018
Pan holder is crack,ordering new,level unit, lubricate gasket on left door,opt test good ; ordrng 1 W10904001 (PAN HOLDER ),
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW1
Near Austinburg Township, OH 44041
Arthur V
Job Details: 04/06/2018
Found water valve needs replaced water just trickling out. Est = 89.95 sc. 98.00 labor. 95.07 parts. Total est=302.12. Part needed is 1- W11220230. Cust does not want repaired. ; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW1
Near Austinburg Township, OH 44041
Arthur V
Job Details: 04/06/2018
Found water valve needs replaced water just trickling out. Est = 89.95 sc. 98.00 labor. 95.07 parts. Total est=302.12. Part needed is 1- W11220230. Cust does not want repaired. ; Job Cmpltd,
We serviced a
KENMORE DRYER
Model 110.86566110
Near Saybrook Township, OH 44004
Arthur V
Job Details: 04/06/2018
Took pics of water level Found unit would need 279827 motor,341241 belt,wp691366 idler pulley ,wp61894 tstat,279052 tstat ,wp694674 tstat ,wp3392519 thermal fuse,and a 696245 wire harness. harness is no longer available unit is repairable ; Job Cmpltd,
We serviced a
WRS588FIHZ00 WHIRLPOOL
Model REFRIGERATOR
Near Avon, OH 44011
Macaulay G.
Job Details: 04/06/2018
All tests in diagnostics were passed other than the switch for ice bucket. Tech line advised to order bucket switch. Rocker switch also does not turn of ice cycling. Office to order bucket switch and rocker switch.; ordrng 1 W10918003 (switch-rkr) and 1 WPW10656772 (switch), schdld next appmnt for 4/12 THU
We serviced a
KENMORE WASHER
Model 110.81361150
Near Saybrook Township, OH 44004
Arthur V
Job Details: 04/06/2018
Unit was in a flood. Cust said she tried running the washer and it. ran ok thru a complete cycle —-water marks show water was app 12 inches from bottom of washer. Parts affected would be the motor,wire harness,.the motor is available but the wire harness is discontinued. Unit is repairable this would not be safe to use after motor was in standing water. ; , Job Cmpltd,
We serviced a
MAYTAG RANGE
Model MES8800FZ
Near Ravenna, OH 44266
Robert A.
Job Details: 04/06/2018
Reset/leveled handle, op test ok; Job Cmpltd,
We serviced a
KUDS25SHBL1 GE
Model DISHWASHER
Near Solon, OH 44139
Dan H
Job Details: 04/06/2018
Customer complaint that door will not opening dispenser door will not stay closed , leaving white residue on dishes and is not drying dishes, found handle broken, unit has enough water pressure while motor is running, heater is working, unit needs new handle and dispenser , advised customer to run hot water in sink before starting unit and to use rinse aid to help with drying; ordrng 1 WP9743903 (handle) and 1 WPW10616003 (dispenser), schdld next appmnt for 4/11
We serviced a
TUD6710SQ0 WHIRLPOOL
Model DISHWASHER
Near Bedford Heights, OH 44146
Dan H
Job Details: 04/06/2018
Installed new parts, op test good ; Job Cmpltd
We serviced a
100.45089400 KENMORE
Model WASHER
Near Hambden Township, OH 44024
Brian M
Job Details: 04/06/2018
Cc f11 error code sometimes, unit does finish a cycle but gives error F11 Ran diagnostics found stored code f11 Ran test load ran as normal, went to run another cycle and found clicking from control board and not starting and error code DL points to a faulty CCU needs control board replaced Customer request BM to return ; ordrng 1 WP8182689 (cntrl-elec), schdld next appmnt for 4/12 THU
We serviced a
AMANA REFRIGERATOR
Model AFI2539ERW01
Near Lake Township, OH 44260
Robert A.
Job Details: 04/06/2018
Talked w/cust, a service co was out this morning; Job Cmpltd,
We serviced a
KMHC319EBL1 KITCHENAID
Model MICROWAVE
Near Avon, OH 44011
Macaulay G.
Job Details: 04/06/2018
Replaced wire harness in microwave. Tested unit, running properly.; Job Cmpltd
We serviced a
KGRS505XSS05 KITCHENAID
Model RANGE
Near North Royalton, OH 44133
Chad P.
Job Details: 04/06/2018
Installed ignitor. Unit worked perfectly then stopped working. KGRS505XSSiring checks good. Will need spark mode replaced. ; ordrng 1 74009098 (module,spark), schdld next appmnt for 4/13 FRI
We serviced a
KERS202BWH0 KITCHENAID
Model RANGE
Near North Royalton, OH 44133
Chad P.
Job Details: 04/06/2018
Installed parts listed. Op test ok. ; Job Cmpltd
We serviced a
ELECTROLUX REFRIGERATOR
Model FFTR1814TW0
Near Streetsboro, OH 44241
Robert A.
Job Details: 04/06/2018
Installed garage heater kit, op test ok; Job Cmpltd,
We serviced a
MFI2570FEZ05 MAYTAG
Model REFRIGERATOR
Near Cleveland, OH 44121
Corina B
Job Details: 04/06/2018
CC that the unit is not making ice or the water does not come out. There is no water going to the unit. Found a saddle valve, took pic. Advised the cust to replace the saddle valve with an inline valve. Turned the water off to the unit. Optest ok. ; Job Cmpltd
We serviced a
WDT920SADM2 WHIRLPOOL
Model DISHWASHER
Near Cleveland Heights, OH 44121
Corina B
Job Details: 04/06/2018
CC that it will not turn on f2e2 code. Found the f2e2 is flashing. Found service pointer W11039809.unplugged unit for 30 seconds and the error code came back. UI is dead. Will need a new control and UI. Called SM to order parts.; ordrng 1 W10854221 (cntrl-elec) and 1 W10859914 (panel-cntl), schdld next appmnt for 4/10 TUE
We serviced a
NTW4605EW0 AMANA
Model WASHER
Near WARRENSVL HTS, OH 44128
Corey L.
Job Details: 04/06/2018
Installed new gearcase assembly, op test good ; Job Cmpltd
We serviced a
FGID2466QF1A FRIGIDAIRE
Model DISHWASHER
Near Mentor, OH 44060
Brian M
Job Details: 04/06/2018
Installed water valve op test ok ; Job Cmpltd
We serviced a
WDT920SADE0 WHIRLPOOL
Model DISHWASHER
Near Westlake, OH 44145
Macaulay G.
Job Details: 04/06/2018
Found no functional issues. Advised to clean filters and run hot water to sink before starting dishwasher. ; Job Cmpltd
We serviced a
WRF540CWBB00 WHIRLPOOL
Model REFRIGERATOR
Near Westlake, OH 44145
Macaulay G.
Job Details: 04/06/2018
Ice maker heater is not heating mold to release cubes. Office to order ice maker.; ordrng 1 W10884390 (icemaker), schdld next appmnt for 4/11 WED
We serviced a
KGRS505XSS04 KITCHENAID
Model RANGE
Near Broadview Heights, OH 44147
Chad P.
Job Details: 04/06/2018
Valve for front right burner seized. Unable to break free. Needs knob replaced. ; ordrng 1 WPW10206288 (VALVE), schdld next appmnt for 4/10 TUE
We serviced a
WTW8800YC1 WHIRLPOOL
Model WASHER
Near Euclid, OH 44117
Corina B
Job Details: 04/06/2018
Replaced the screw to the rotor. Connected the hoses. Replaced the inlet hoses from t/s. Ran a normal wash and a drain and spin. Optest ok. ; used 2 WP89503 (HOSE) from stock, Job Cmpltd
We serviced a
LGR8620PG0 WHIRLPOOL
Model DRYER
Near Brecksville, OH 44141
Dan H
Job Details: 04/06/2018
Customer complaint that unit stopped mid cycle and will not start back, found blower wheel housing packed with lint and other debris preventing it from spinning, removed, unit started, unit heated, op test good ; Job Cmpltd
We serviced a
WFW95HEDW0 WHIRLPOOL
Model WASHER
Near Parma, OH 44134
Chad P.
Job Details: 04/06/2018
Replaced pressure switch. Op test ok. ; Job Cmpltd
We serviced a
AMANA DRYER
Model NED4655EW1
Near North Olmsted, OH 44070
Brian B
Job Details: 04/06/2018
Dryer not heating. Checked voltage at terminal block, 120, 120, 240. Voltage is correct.found open thermal cutoff .. replacing new out of truck stock. Found outside vent clogged up. explain customer about there venting issue. Must have vent cleaned out or new thermal cutoff will blow again. Ran test cycle. Op test ok.; used 1 279816 (CUTOFF) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSF26C2EXB01
Near Streetsboro, OH 44241
Robert A.
Job Details: 04/06/2018
No ice in bin, jumped t to h, i/m not cycling, receiving power, replaced, cycled i/m, op test okCust has a plastic waterline attached to refrigerator (see pic), explained the flooding hazard associated with this type of waterline and advised cust to replace with a copper waterline to prevent flooding.; used 1 WPW10251076 (ICE MAKER ASSY) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFC0
Near Aurora, OH 44202
Robert A.
Job Details: 04/06/2018
Checked over unit, working correct, explained the options on unit and how it works, op test ok; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KUDD01DPPA0
Near Solon, OH 44139
Robert A.
Job Details: 04/06/2018
Found water in both drawers, ran diagnostics, flood switch tripped, impellar slipped on rotor, checked lid seals, found leaking, Cust to replace; ordrng 1 WP8194064 (FLOOD SENSOR88.76) and 2 WP8194084 (LID103.72)s and 2 WP8194092 (ROTOR86.42)s and 2 WP8194101 (MOTOR142.95)s, used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
596.73504201 KENMORE
Model REFRIGERATOR
Near Concord Township, OH 44077
Brian M
Job Details: 04/06/2018
Cc unit still not cooling, ff 30 fr 34, tapped system found unit in vac added 2.5 oz r134a saw small frost pattern, then noticed compressor stopped running, could not get compressor to kick back on .. Needs compressor, evap and drier... customer does not want to repair
We serviced a
MGDB855DC3 MAYTAG
Model DRYER
Near Warrensville Heights, OH 44122
Corey L.
Job Details: 04/06/2018
Installed new facia, op test good; Job Cmpltd
We serviced a
MVWX655DW0 MAYTAG
Model WASHER
Near Brecksville, OH 44141
Dan H
Job Details: 04/06/2018
Installed new gearcase, op test no good, unit needs new hub; ordrng 1 W10528947 (drive hub kit 26.16), schdld next appmnt for 4/10 TUE
We serviced a
WED8500DC4 WHIRLPOOL
Model DRYER
Near Euclid, OH 44123
Corina B
Job Details: 04/06/2018
Replaced the top. Optest ok. ; Job Cmpltd
We serviced a
WTW5000DW0 WHIRLPOOL
Model WASHER
Near WARRENSVL HTS, OH 44122
Corey L.
Job Details: 04/06/2018
Drive hub was severely caked with detergent and grime, very difficult to remove in one piece, some teeth on the drive hub and drive shaft are worn flat, unit needs drive hub; ordrng 1 W10528947 (drive hub kit), schdld next appmnt for 4/10 TUE
We serviced a
NTW4605EW0 AMANA
Model WASHER
Near Cleveland, OH 44109
Chad P.
Job Details: 04/06/2018
Found unit not draining. Removed wire from inside pump. Op test ok. ; Job Cmpltd
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Roaming Shores, OH 44085
Arthur V
Job Details: 04/06/2018
Found drain hose too low (see pics) Advised customer and showed her in the install manual where height requirements were listed. No error codes. ; Job Cmpltd,
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Jefferson, OH 44047
Arthur V
Job Details: 04/06/2018
Replaced tracks. Cust to install dish washer after repair ; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model GW399LXUS06
Near Williamsfield, OH 44093
Arthur V
Job Details: 04/06/2018
Found wires to burner switches pinched causing issue. Took apart did wire repair and reassembled. Op test good ; , Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW1
Near Rock Creek, OH 44084
Arthur V
Job Details: 04/06/2018
Cust had issue with unit lock. Upon arrival unit was unlocked and empty —- ran diagnostics no errors. Ran auto test cycle. Unit passed Cycled washer on quick wash all functions normal. Unit lock is locking and unlocking each time attempted COULD NOT DUPLICATE ISSUE ; Job Cmpltd
We serviced a
KITCHENAID DISHWASHER
Model KUDD01DPPA0
Near Solon, OH 44139
Robert A.
Job Details: 04/06/2018
Found water in both drawers, ran diognastics, flood switch tripped, impellar slipped on rotor, checked lid seals, found leaking, Cust to replace; ordrng 1 WP8194064 (FLOOD SENSOR88.76) and 2 WP8194084 (LID103.72)s and 2 WP8194092 (ROTOR86.42)s and 2 WP8194101 (MOTOR142.95)s, used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
KENMORE REFRIGERATOR
Model 596.76253701
Near Bainbridge Township, OH 44023
Robert A.
Job Details: 04/06/2018
Found fill tube frozen, water overflowing into frz, removed ice, door closing and sealing correct, cust does not want i/m or valve, op test ok; , Job Cmpltd,
We serviced a
GE REFRIGERATOR
Model GSS25GGHBCBB
Near Auburn Township, OH 44023
Robert A.
Job Details: 04/06/2018
Frz 1, ff 34, set at 0 and 35,, ice in bin, unit working as designed, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model MED9700SQ0
Near Chagrin Falls, OH 44022
Gail V.
Job Details: 04/06/2018
Found idler pully making noise, replaced, op test okNote venting needs cleaned; used 1 279640 (PULLEY-IDLER) from stock, , Job Cmpltd,
We serviced a
WHIRLPOOL OTR MICROWAVE
Model UMV1160CB
Near Huntsburg Township, OH 44046
Robert A.
Job Details: 04/06/2018
Installed control, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ00
Near North Olmsted, OH 44070
Brian B
Job Details: 04/06/2018
Pan holder is crack,ordering new,level unit, lubricate gasket on left door,opt test good ; ordrng 1 W10904001 (PAN HOLDER ),
We serviced a
WTW8500BW0 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44132
Corina B
Job Details: 04/06/2018
CC that the unit is leaking. Found the detergent dispenser is leaking. Found the tub not centered. Centered tub. Found the detergent dispenser is overflowing. Will need a new valve and dispenser. Called SM to order parts. Cust does not wan to repair.
We serviced a
KDTE254ESS0 KITCHENAID
Model DISHWASHER
Near Lorain, OH 44053
Macaulay G.
Job Details: 04/06/2018
Found filters full on unit. Office to order drain pump and filters.; ordrng 1 W10872845 (filter) and 1 WPW10463906 (filter) and 1 WPW10531320 (pump-drain), schdld next appmnt for 4/11 WED
We serviced a
MAYTAG WASHER
Model MVWX600XW2
Near Avon, OH 44011
Brian B
Job Details: 04/06/2018
Techs did not reinstall drain hose into standpipe. Water damage to floor and basement ceiling when customer used machine. Sent pics of floor and basement ceiling. Customer had stated on last visit that they were replacing floor in laundry room. Office to notify customer as soon as possible with next steps.;
We serviced a
MVWB835DW3 MAYTAG
Model WASHER
Near Lorain, OH 44053
Macaulay G.
Job Details: 04/06/2018
Replaced lid lock bezel, completed repair.; Job Cmpltd
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44120
Chad P.
Job Details: 04/06/2018
Found valve assy leaking. Needs valve assy replaced. Tech had duplicate valves W10408179. ; ordrng 1 W11038711 (VALVE ASSY), used 1 W11038711 (VALVE) from stock, schdld next appmnt for 4/10 TUE
We serviced a
KDTM704ESS2 WHIRLPOOL
Model DISHWASHER
Near Brecksville, OH 44141
Dan H
Job Details: 04/06/2018
Customer complaint that door makes loud noise after baby climbed on it, found door hitting kickplate, top right of kick plate was bent, bent back into correct position, no noise now, op test good ; Job Cmpltd
We serviced a
WHIRLPOOL RANGE GAS
Model WFG515S0ES0
Near Rocky River, OH 44116
Brian B
Job Details: 04/06/2018
Adjust Ignitor close to the burners,tighten Ignitor wire,opt test good ; Job Cmpltd,
We serviced a
A5300XTN1 WHIRLPOOL
Model WASHER
Near Geneva, OH 44041
Brian M
Job Details: 04/06/2018
Cc noise when agitation, ran unit found noise coming from drive motor making a abnormal vibration sound. Motor needs replaced customer does not want repair at this time Estimate only
We serviced a
FFHS2622MSU FRIGIDIARE
Model REFRIGERATOR
Near WARRENSVL HTS, OH 44122
Corey L.
Job Details: 04/06/2018
Ice was in tray not ejected, when tech Installed new ice maker heater on new im kicked on immediately, old Im heating element failed, op test good; Job Cmpltd
We serviced a
WTW7300DW1 WHIRLPOOL
Model WASHER
Near Beachwood, OH 44122
Corey L.
Job Details: 04/06/2018
Customer complaint max fill in detergent dispenser fell off and too much water left in dispenser, reinstalled max fill indicator, unit was very unleveled leaning forward, leveled unit, ran diagnostics found f2e1 ui stuck button, unit passed key test, water now exiting dispenser properly, parts not needed, op test good; Job Cmpltd
We serviced a
MVWC300BW1 MAYTAG
Model WASHER
Near Mentor, OH 44060
Corina B
Job Details: 04/06/2018
, The old gearcase will not come out. The basket is rusted at the top at the gearcase. Used blaster and tried pounding it out with a hammer. Will need a tub, basket and the cam. Advised cust to not use washer until it’s fixed. Called SM to order parts ; ordrng 1 W10371566 (tub) and 1 W10554251 (spin basket) and 1 W10721967 (drive pulley) and 1 WP8533928 (screw) and 1 WPW10215093 (clean out filter), schdld next appmnt for 4/10 TUE
We serviced a
WRS325FDAM04 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44136
Dan H
Job Details: 04/06/2018
Installed new led module, op test good ; Job Cmpltd,
We serviced a
ASI2575FRB00 AMANA
Model REFRIGERATOR
Near Strongsville, OH 44149
Dan H
Job Details: 04/06/2018
Customer complaint that unit dispenses warm water, fresh food section temperature at 41 degrees, freezer section temperature at 6 degrees, good frost pattern on evaporator, evaporator fan is running, condenser fan and compressor are running, no air leaks in water lines, fill valve is connected to cold water supply, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd
We serviced a
MEDB755DW2 MAYTAG
Model DRYER
Near Strongsville, OH 44136
Macaulay G.
Job Details: 04/06/2018
Customer complaint that unit is not starting, Ran diagnostics found f4e4(line voltage error) f2e1(stuck key), and f1e1(motor relay stuck on) error codes, f1e1 error says to replace control, found thermal fuse open, found heating element shorted, unit needs new element , thermal fuse, and control, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; ordrng 1 279838 (element,heater) and 1 W10831163 (cntrl-elec) and 1 WP3392519 (fuse-thrml), schdld next appmnt for 4/12 THU
We serviced a
AEP222VAW2 AMANA
Model RANGE
Near Cleveland, OH 44106
Chad P.
Job Details: 04/06/2018
Found wire behind the control panel shorted to cab. Corrected wiring. No power to test unit. Advised to install in a unit and if the were any issues contact wpl back for service. ; Job Cmpltd
We serviced a
WDF510PAYS2 WHIRLPOOL
Model DISHWASHER
Near Strongsville, OH 44136
Dan H
Job Details: 04/06/2018
Customer complaint that unit was smoking, found control and wire harness burned, unit needs new control and harness, customer does not want repair
We serviced a
GU2300XTVS0 WHIRLPOOL
Model DISHWASHER
Near Columbia Township, OH 44028
Macaulay G.
Job Details: 04/06/2018
Tested dishwasher. Found door not closing all the way, checked mounting, found latch and door catching on top. Adjusted door mounting screws for better operation.; Job Cmpltd
We serviced a
GTWN5250D0WW GE
Model WASHER
Near Berea, OH 44017
Macaulay G.
Job Details: 04/06/2018
Tested washer operation. Filling slowly, checked water supply lines, low pressure coming in through cold side. Informed customer about low water pressure; Job Cmpltd
We serviced a
MED5700TQ0 MAYTAG
Model DRYER
Near University Heights, OH 44118
Corey L.
Job Details: 04/06/2018
Customer complaint element is going because dryer is not heating as well as it used to, started normal timed dry, unit is heating, observed element while heating, element glowing bright, vents are clear, unit has good air flow, loaded a damp towel and started sensor dry, load was dry in under 10 min, customer has foil style vent attached, advised customer that foil vent is a fire hazard and to replace foil style vent with semi-solid or solid rigid metal vent; Job Cmpltd
We serviced a
MVWB835DW0 MAYTAG
Model WASHER
Near Concord Township, OH 44060
Corina B
Job Details: 04/06/2018
CC that there is a screeching in a spin cycle and it’s not making the noise now. Threw 6 bath towels in on a normal load and a drain and spin. Running as designed. Advised cust to get a video if the noise comes back. Optest ok. ; Job Cmpltd
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS00
Near Cleveland, OH 44113
Brian B
Job Details: 04/06/2018
Found filter head leaking. Will need new filter head. Removed filter and installed by pass plug. Does not leak as much. Filter has already been replaced. Office to order part.; ordrng 1 W10861009 (FILTER HEAD), schdld next appmnt for 4/11 WED !,
We serviced a
WHIRLPOOL DRYER
Model MDE308DAYW
Near Olmsted Falls, OH 44138
Brian B
Job Details: 04/06/2018
Found blower wheel broken slipping on motor shaft. Will need new blower wheel . Office to order part.; ordrng 1 56000 (blower wheel), schdld next appmnt for 4/10 TUE !,
We serviced a
WHIRLPOOL DRYER
Model WGD8500DC1
Near Westlake, OH 44145
Brian B
Job Details: 04/06/2018
Replaced sensor harness and control. Tested unit. Op test ok. Brought back core For return.; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWX600XW2
Near Avon, OH 44011
Brian B
Job Details: 04/06/2018
Found gearcase seized and some oil leaking on bottom. Will need new gearcase. Will give est. customer does not want to repair at this time. Do not order parts.;, Job Cmpltd,
We serviced a
MAYTAG DRYER ELE
Model LDE9304ACE
Near Bay Village, OH 44140
Brian B
Job Details: 04/06/2018
Replaced drum rollers, belt and idler pulley. Ran test cycle. Op test ok.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHB2867PFGA
Near Lorain, OH 44053
Brian B
Job Details: 04/06/2018
Ff Icemaker not working. Another co already replaced Icemaker. Found fill tube frozen. Called frig tech line, Russ. He said engineering has a new fix for this issue he emailed instructions on which parts to order. Office to order parts; ordrng 1 241920103 (tube-water) and 1 242146002 (GASKET FUNNEL) and 1 242253002 (valve-water) and 1 5305877995 (compound), schdld next appmnt for 4/10 TUE
We serviced a
WHIRLPOOL MICROWAVE OVEN
Model KEMS308SSS05
Near Avon, OH 44011
Brian B
Job Details: 04/06/2018
Micro not working. Ran diag. F6e0 code, lost communication. Per tech sheet replace UI boards and wide interconnect board. Cust paid dep. office to order parts.; ordrng 1 WPW10120228 (WIDE INTERCONNECT 13530) and 1 WPW10312206 (UI OVEN 28755) and 1 WPW10460454 (UI MICRO 14264), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 4/9 MON ! [**],
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHB2741PFBA
Near Jefferson, OH 44047
Arthur V
Job Details: 04/06/2018
Found unit needs gasket kit for ice maker Extra time ; ordrng 1 5303918784 (SEAL KIT), schdld next appmnt for 4/13 FRI ! [**],
We serviced a
FRIGIDAIRE DISHWASHER
Model LGID2475QF3A
Near Jefferson Township, OH 44047
Arthur V
Job Details: 04/06/2018
Found heater working properly. Unit overflowing water into base area. Talked to three different techline people order pressure swich assy kit ; ordrng 1 A00055406 (PRESSURE SWITCH ), schdld next appmnt for 4/12 THU
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Ashtabula Township, OH 44004
Arthur V
Job Details: 04/06/2018
Found drain pump just humming. Nail stuck in pump. Replaced pump from truck stock. Op test good —-; used 1 W10876600 (PUMP-WATER) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDW02
Near Edgewood, OH 44004
Arthur V
Job Details: 04/06/2018
Attempted to put unit into diagnostics. No good. Control not reacting to entering diagnostics. Found thermistor not sitting properly due to broken cover. Needs control,cover and rc thermistor and fc thermistor ; ordrng 1 W10705209 (cover) and 1 W10838965 (thermistor) and 1 W11211884 (CONTROL ) and 1 WPW10384183 (thermistor), schdld next appmnt for 4/10 TUE !,
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYB02
Near Mentor, OH 44060
Robert A.
Job Details: 04/06/2018
Found highside leak at joint on evap, removed and replaced section, pulled 28”vac w/pump, watched 15 min, no change, charged 5.3oz r134a, unit cooling, ran test 4, op test ok; used 1 W10896690 (8/8COUPLER), and 1 W10896713 (8/2.2COUPLER) from stock, Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MEDB766FW0
Near Mantua, OH 44255
Robert A.
Job Details: 04/06/2018
ound belt broken, replaced belt and pully, op test ok; Job Cmpltd,
We serviced a
WED9150WW WHIRLPOOL
Model DRYER
Near Cleveland, OH 44108
Chad P.
Job Details: 04/06/2018
Found catch broken. Replaced. Op test ok. ; Job Cmpltd
We serviced a
GE RANGE
Model P2S920SEF3SS
Near Franklin Township, OH 44240
Robert A.
Job Details: 04/06/2018
Found rt front burner not lighting, found burner head dirty, cleaned, op test ok; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model WRV986FDEM00
Near Franklin Township, OH 44240
Robert A.
Job Details: 04/06/2018
Checked under unit, no signs of a leak, no water hooked to unit, unit has been moved across the room, poss that water spilled out of drain pan, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WEE745H0FS1
Near Brimfield, OH 44240
Robert A.
Job Details: 04/06/2018
Found bulb open, replaced, op test ok; used 1 8009 (APPLIANCE BULB) from stock, Job Cmpltd,
We serviced a
WED5600XW1 WHIRLPOOL
Model DRYER
Near Moreland Hills, OH 44022
Chad P.
Job Details: 04/06/2018
, Ran unit on timed dry and normal dry unit did not fail to heat. Advised customer to use as normal if issues continue they may have a power drop issue ; Job Cmpltd
Near Strongsville, OH 44149
Macaulay G.
Job Details: 04/06/2018
KITCHENAID RANGE All 5 burners for cooktop are loose due to previous owner turning knob before pressing in. This is a safety concern. Also, safety valve is faintly leaking during some cycles. Office to order all five cooktop valves and safety valve.; ordrng 1 W10315168 (v