We serviced a
KITCHENAID DISHWASHER
Model KDTE404DSP0
Near Bay Village, OH 44140
Brian B
Job Details: 07/12/2017
CC no power to unit, nothing came on. Checked voltage 120v to control. Ran main control panel test failed, determine UI was bad. Will need new control panel. Control panel is covered by 5 yr warranty office to order customer pd sc/labor.; ordrng 1 W10579153 (panel-cntl), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 7/18 TUE !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5LHAXWQ00
Near Westlake, OH 44145
Brian B
Job Details: 07/12/2017
CC that water was flowing slowly. Tested water pressure to fridge is good. Water pressure out of filter head very weak. Will need new filter head. Office to order part. Cust paid dep.; ordrng 1 WPW10121138 (FILTER HOUSING), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 7/18 TUE !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Richmond Heights, OH 44143
Robert A.
Job Details: 07/12/2017
Cleared ice, installed fan asm, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW8600YW1
Near Aurora, OH 44202
Tim G.
Job Details: 07/12/2017
, Complaint that the unit leaks when filling. Checked unit and found very high water pressure causing the dispensers to overfill and leak onto the floor. Showed customer the issue and closed valves a little. Construction of new homes on the street are in progress causing different pressure at different times. Advised the customer that if the pressure is too low to open shutoff valves. Unit now at good op. Tech also added extra drain hole in bleach dispenser per service pointer. ; , Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KUDS30FXPA9
Near Aurora, OH 44202
Tim G.
Job Details: 07/12/2017
Installed dispenser and control panel, op test good. ; Job Cmpltd, s
We serviced a
KDTM354DSS4 KITCHENAID
Model DISHWASHER
Near Avon, OH 44011
Paul H.
Job Details: 07/12/2017
Removed plug from disposal, was left behind during installation; Job Cmpltd
We serviced a
MGDC300BW1 MAYTAG
Model DRYER
Near Avon Lake, OH 44012
Paul H.
Job Details: 07/12/2017
When we arrived, unit was running, cc of running too hot and intermittent noise, did not observe noise, watched burner and observed cycles, unit was set to high heat and cycled as follows: approximately 1.5 minutes on and 1 minute off, consistently, checked exhaust temp, got 114.6F, per tech sheet should be around 115F, unit appears to be functioning adequately, as for top of unit being hot, only measured around 90F, venting is semi-rigid and consists of approximately three 6' pieces duct taped together, recommend vent cleaning, op test ok.; Job Cmpltd
We serviced a
WRT311FZDW00 WHIRLPOOL
Model REFRIGERATOR
Near Mentor, OH 44060
Corina B
Job Details: 07/12/2017
CC that the ff is not cooling. Fz 11 ff 56. Found the fz has ice build up. Used steamer to steam the ice. Evap has a good frost pattern. Found Service Pointer #: W10916291 to order service kit, W10916494.called GS to order. Atten. Paul. R/s per cust req.; ordrng 1 W10916494 (BLADE), schdld next appmnt for 7/19 WED
We serviced a
KRFC704FBS00 KITCHENAID
Model REFRIGERATOR
Near South Euclid, OH 44121
Dan H
Job Details: 07/12/2017
Customer complaint that water filter is stuck, Removed filter, no damage to filter or filter housing, showed customer how to remove and install water filter, op test good ; Job Cmpltd
We serviced a
WFW92HEFW0 WHIRLPOOL
Model WASHER
Near North Royalton, OH 44133
Chad P.
Job Details: 07/12/2017
Installed valve and pressure switch. Op test ok. ; Job Cmpltd
We serviced a
WRT771RWYB00 WHIRLPOOL
Model REFRIGERATOR
Near Brook Park, OH 44142
Chad P.
Job Details: 07/12/2017
Installed evap and drier. Op test ok. ; Job Cmpltd
We serviced a
MRT711BZDM00 MAYTAG
Model REFRIGERATOR
Near Parma, OH 44134
Paul H.
Job Details: 07/12/2017
Checked thermistor bimetal and heater through harness from control. All check good. Installed new defrost control and ran a forced defrost. Unit did defrost. Techline: andrew. Went through trouble shooting. Agrees bad defrost control. Sr#. 7719532687; Job Cmpltd
We serviced a
WRT311FZDW00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44132
Chad P.
Job Details: 07/12/2017
Installed defrost control. Placed core on truck for return. ; Job Cmpltd
We serviced a
JES1750EB0 JENNAIRE
Model RANGE
Near North Royalton, OH 44133
Chad P.
Job Details: 07/12/2017
Found unit has soft close door. Door is not closing and hanging open. Needs hinges replaced. ; ordrng 1 W10541883 (support, HINGE) and 1 W10541886 (hinge-door, SOFT CLOSE)
We serviced a
WRS322FDAM00 WHIRLPOOL
Model REFRIGERATOR
Near South Euclid, OH 44121
Dan H
Job Details: 07/12/2017
Customer complaint that unit is leaking, found waterline crushed with pin hole leak in it, removed damaged section of water line, reconnected wit 5/16" guess fitting, no leaks, op test good, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line ; used 1 WR02X10471 (5/16 UNION) from stock, Job Cmpltd
We serviced a
LSB6200KQ0 WHIRLPOOL
Model WASHER
Near WARRENSVL HTS, OH 44122
Dan H
Job Details: 07/12/2017
Customer complaint that unit is not spinning, found lid switch physically broken, unit needs new lid switch, installed new lid switch, op test good ; used 1 3949247V (SWITCH ) from stock, Job Cmpltd,
We serviced a
MVWB835DW0 MAYTAG
Model WASHER
Near Camden Township, OH 44090
Paul H.
Job Details: 07/12/2017
Ran diagnostics, f0e5 off balance load, f9e2 water ring detected, cleared, ran auto test, every functions tested passed, unable to find an issue with the unit, discussed detergent use and drain hose installation, drain hose has almost no air gap around it, advised customer of need for an air gap, op test ok.; Job Cmpltd,
We serviced a
FFHS2611LBRA FRIGIDAIRE
Model REFRIGERATOR
Near South Amherst, OH 44001
Paul H.
Job Details: 07/12/2017
Rebuilt ice dispenser assembly, tested, good seal, op test ok.; Job Cmpltd
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Sheffield, OH 44054
Paul H.
Job Details: 07/12/2017
Ran diagnostics, f5e1 lid switch fault, f8e1 long drain, f3e1 pressure sensor fault, cleared, ran auto test, proceeded through, checked for errors again, none, checked pressure hose, good, ran calibration, op test ok.; Job Cmpltd,
We serviced a
WTW8800YW1 WHIRLPOOL
Model WASHER
Near Sheffield, OH 44054
Paul H.
Job Details: 07/12/2017
Found partially dissolved pods in tub ring under detergent dispenser, removed, advised customer to place pods directly in tub, started two cycles back to back and observed passed the three minute mark, no leaks, op test ok.; Job Cmpltd
We serviced a
WRS322FDAM04 WHIRLPOOL
Model REFRIGERATOR
Near Avon Lake, OH 44012
Paul H.
Job Details: 07/12/2017
CC low pressure at dispenser, has self-piercing valve, cycled valve, much better pressure, recommended customer replace valve with some type of inline style.; Job Cmpltd,
We serviced a
MVWB765FW0 MAYTAG
Model WASHER
Near North Ridgeville, OH 44039
Paul H.
Job Details: 07/12/2017
Deep fill option is supposed to allow 26 gallons into unit, started a cycle with it, definitely not 26 gallons, checked service matters for pointers, none, called Techline, spoke with Mark, had me check encoders and verify source power, both good, pressure hose is good no kinks or holes, stated that unit is functioning as designed, stated control boards were updated for 2017 energy guidelines already?, either way Whirlpool says unit is fine
We serviced a
GDT580SSF0SS GE
Model DISHWASHER
Near North Ridgeville, OH 44039
Paul H.
Job Details: 07/12/2017
Checked for voltage to terminal junction, none, advised customer, will need an electrician to correct.
We serviced a
MFF2558VEB5 MAYTAG
Model REFRIGERATOR
Near Conneaut, OH 44030
Jeff M
Job Details: 07/12/2017
The unit was working properly upon my arrival customer explained to me she had a power outage. I told her if this issue happens again to turn the fridge off for 10 minutes and plug it back in
We serviced a
ABB1924WEB1 AMANA
Model REFRIGERATOR
Near Conneaut, OH 44030
Jeff M
Job Details: 07/12/2017
Customer has to defrost the fridge by her self manually. I took the top assembly apart inspected all the connections and wires they look good the heating circuit has 32 omhs installed new control unit tested good; used 1 WPW10503278
We serviced a
FFFU14F2QWA FRIGIDAIRE
Model REFRIGERATOR
Near Conneaut, OH 44030
Jeff M
Job Details: 07/12/2017
The unit was not draining the water into the drip pan. It was frozen solid freezing the entire bottom vent which was limiting the amount of airflow to the top of the freezer I steamed all the ice out of the bottom unit tested good; Job Cmpltd,
We serviced a
KDTE104DBL0 KITCHENAID
Model DISHWASHER
Near Conneaut, OH 44030
Jeff M
Job Details: 07/12/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
RTW4516FW1 ROPER
Model WASHER
Near Dorset Township, OH 44032
Jeff M
Job Details: 07/12/2017
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB
Near Cleveland, OH 44135
Brian B
Job Details: 07/12/2017
Checked temps 10 freezer 42 ff. Found main control set on lowest setting. Set to normal. Advised customer on settings. Also, adjusted rollers so doors close properly. All functions are working . Optest ok.; Job Cmpltd,
We serviced a
WDF520PADW7 WHIRLPOOL
Model DISHWASHER
Near Ashtabula, OH 44004
Jeff M
Job Details: 07/12/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
WHIRLPOOL DRYER
Model WGD8000DW0
Near Fairview Park, OH 44126
Brian B
Job Details: 07/12/2017
Dryer making loud whirring noise.. removed top and front and blower housing. Found sock in blower. Cleaned out. Ran test cycle. Optest ok. Cust has foil vent attached. Advised that this is not recommended and should be changed to rigid or semi rigid venting. ; , Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Oakwood Village, OH 44146
Tim G.
Job Details: 07/12/2017
Complaint that the unit will not spin. Checked unit for errors and found a F7E8 motor stator over temp, F7E6 motor circut loss of phase, and F7E9 locked rotor. Ran a recal first as tech sheet states unit op ok. Then checked for obstruction causing friction on the motor and found all parts moving freely. Tested a high spin and found good op. Unit is plugged into a non grounded 2 prong outlet. Advised the customer that can cause issues and that she should have it changed to a 3 prong grounded outlet. ; , Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDW00
Near Beachwood, OH 44122
Robert A.
Job Details: 07/12/2017
Steamed gasket, door sealing, note door on order; saved tckt [SdLink
We serviced a
AMANA REFRIGERATOR
Model ARB2557CSR
Near Solon, OH 44139
Robert A.
Job Details: 07/12/2017
Cust states that unit was cooling well, but in a 2-3 day period the unit did not cool at all, Ff64,frz62, inspected comp area w/uv light, no dye found, tapped lowside, in 20"vac, added r134a, checked again, checked evap found dye comming from fact connection on evap, copper to aluminum, needs evap, see pics, talked w/bb; ordrng 1 12002041 (EVAP) and 1 WPW10143759 (DRIER), schdld next appmnt for 7/18 TUE ! [**], saved tckt [SdLink\294232a.png], saved tckt
We serviced a
PP9830DJ1BB COOK TOP
Model GE
Near Avon, OH 44011
Paul H.
Job Details: 07/12/2017
Damage to front right burner, needs burner assembly replacement; ordrng 1 WB30T10133 (radiant element)
We serviced a
WHIRLPOOL WASHER
Model LSQ9030PQ0
Near South Euclid, OH 44121
Robert A.
Job Details: 07/12/2017
, Found no adj dogs sent, used ts Installed trans asm, pump and dogs, ran unit, op test ok; used 1 80040 (DOGS) from stock, Job Cmpltd,
We serviced a
MFI2569VEQ1 MAYTAG
Model REFRIGERATOR
Near Oberlin, OH 44074
Paul H.
Job Details: 07/12/2017
Unit cuts off and on, ice door repeatedly opens and closes, main control needs replaced; ordrng 1 WPW10310240 (cntrl-elec
We serviced a
FRIGIDAIRE RANGE
Model FGGF3054MFA
Near South Russell, OH 44022
Robert A.
Job Details: 07/12/2017
E11 stuck or shorted key, reset connections, needs clock with overlay Cust to let us know; ordrng 1 316419828 (OVERLAY13.11) and 1 316560118 (CONTROLER182.72), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , saved job compltd
We serviced a
WHIRLPOOL WASHER
Model WTW4815EW1
Near Cleveland, OH 44120
Tim G.
Job Details: 07/12/2017
, Complaint that the unit is not draining and spinning. Checked unit and found a little water left in the tub. Tested drain pump and found not running and 120vac present. Replaced the drain pump, op test good. Unit is covered by a 3yr PSP with HHgregg. Customer contacted hhgregg while tech was in the home and after waiting for two hrs to make contact customer had tech pull pump and put old one back on and will call when they get auth. Was not able to collect service charge due to owner not being home and able to get a hold of. ; Job Cmpltd, saved tckt [SdLink\294206a.png],
We serviced a
WRF990SLAM00 WHIRLPOOL
Model REFRIGERATOR
Near Willowick, OH 44095
Corina B
Job Details: 07/12/2017
Replaced the parts listed. Optest ok.; Job Cmpltd
We serviced a
WRX988SIBM03 WHIRLPOOL
Model REFRIGERATOR
Near Beachwood, OH 44122
Dan H
Job Details: 07/12/2017
Customer complaint that water filter is stuck, removed water filter, installed new filter for customer, purged water system, op test good ; Job Cmpltd
We serviced a
KFIS29BBMS00 KITCHENAID
Model REFRIGERATOR
Near Beachwood, OH 44122
Dan H
Job Details: 07/12/2017
Customer complaint that deli drawer control is not working, deli drawer control is recieving 14vdc, unit needs new deli drawer control; ordrng 1 WPW10565995 (DELI CNTRL), schdld next appmnt for 7/19 WED
We serviced a
KDTE104ESS KITCHENAID
Model DISHWASHER
Near Dorset, OH 44032
Jeff M
Job Details: 07/12/2017
Technical Service Pointer #: W10914584B The door is popping open in between cycles the railings need to be replaced of the upper rack and sit farther back into the machine to allow the door to properly seal; ordrng 1 W11048934 (RAIL) and 1 W11048936 (R RAIL)
We serviced a
ATF6700FS1 FRIGIDAIRE
Model WASHER
Near Saybrook Township, OH 44004
Jeff M
Job Details: 07/12/2017
The unit will not lock. It just buzzes taking visually see that the lock is broken needs a new door lock; ordrng 1 131763202 (door lock), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
FTF530FS3 FRIGIDAIRE
Model WASHER
Near Timberlake, OH 44095
Chad P.
Job Details: 07/12/2017
Found drain catch clogged. Removed debris. Op test ok. ; Job Cmpltd,
We serviced a
WTW8500DC1 WHIRLPOOL
Model WASHER
Near Seven Hills, OH 44131
Chad P.
Job Details: 07/12/2017
, No stored faults. Reset and calibrated unit. Ran mixed wash on deep water wash. Water level was normal. Advised on loading and operations. Op test ok. ; Job Cmpltd,
We serviced a
MVWB765FW0 MAYTAG
Model WASHER
Near Parma, OH 44134
Chad P.
Job Details: 07/12/2017
No stored faults. Cc that unit at random fill all the way up. Ran calibration and rapid wash as thats what the customer most commly uses. Water levels are correct. Advised when unit fills all the way up it is trying to balance out the load. Advised on loading and operations. Op test ok. ; Job Cmpltd
We serviced a
MDB8959SFZ4 MAYTAG
Model DISHWASHER
Near Olmsted Falls, OH 44138
Chad P.
Job Details: 07/12/2017
Found door hitting left side of cab. Adjusred door alignment and ran normal wash. Op test ok. Drained unit out 2x. Op test ok. ; Job Cmpltd
We serviced a
WTW7000DW1 WHIRLPOOL
Model WASHER
Near Strongsville, OH 44136
Chad P.
Job Details: 07/12/2017
Unit stored over load error code. Cleared fault. Draive system checks good. Leveled out unit and calibrated. Advised on loading and how to run drain spin. Op test ok. ; Job Cmpltd,
We serviced a
WMH31017AB4 WHIRLPOOL
Model MICROWAVE
Near Perry, OH 44081
Corina B
Job Details: 07/12/2017
CC that the light stays on sometimes then does not come on. Ran diag, everything passed. Placed a cup of water in the unit, heated. Tried several times, could not duplicate the problem. Optest ok. ; Job Cmpltd
We serviced a
GTW330ASK0WW GE
Model WASHER
Near Madison, OH 44057
Corina B
Job Details: 07/12/2017
CC it does not finish cycles. Ran a normal load, filled water and start to wash. Went to a drain and spin would not spin. Would turn off. Checked underneath unit and found oil. Will need a motor, mode shifter, and transmission. Called GS to order parts. ; ordrng 1 WH02X10363 (nut hub) and 1 WH05X25036 (MODE SHIFTER) and 1 WH38X24475 (TRANSMISSION ) and 1 WH49X25376 (1/3 hp motor and nut), schdld next appmnt for 7/18 TUE
We serviced a
110.20956993 KENMORE
Model WASHER
Near Ashtabula, OH 44004
Corina B
Job Details: 07/12/2017
CC that the spin cycle is not strong. Ran a spin cycle with no clothes, spinned. Put towels in wet, would not spin. The transmission is leaking oil. Will need a new transmission. Called BB to order parts. ; ordrng 1 3360629 (gear case 20162), schdld next appmnt for 7/17 MON
We serviced a
KFIV29PCMS02 KITCHENAID
Model REFRIGERATOR
Near Highland Heights, OH 44143
Dan H
Job Details: 07/12/2017
Customer complaint that unit is not cooling, fresh food section temperature at 47 degrees, freezer section temperature at 15 degrees , found fresh food section evaporator frozen solid, found fresh food section evaporator fan not running, fresh food section evaporator fan is recieving 14vdc, unit needs new fresh food section evaporator fan; ordrng 1 W10633627 (fresh food section evaporator FAN), schdld next appmnt for 7/18 TUE
We serviced a
WFW95HEDW0 WHIRLPOOL
Model WASHER
Near Mentor, OH 44060
Dan H
Job Details: 07/12/2017
Customer complaint that a waterline broke down the road and washer did not work properly after that, ran diagnostics found f8e1(long/no fill) error code, started quick wash cycle, door locked, unit filled and advanced to wash cycle, ran test cycle, all components working, unit is operating as designed ; Job Cmpltd
We serviced a
WED4800BQ1 WHIRLPOOL
Model DRYER
Near MENTOR ON THE, OH 44060
Dan H
Job Details: 07/12/2017
Customer complaint of loud squealing noise, started timed dry cycle, no unusual noises heard, idler pulley, rollers, and felt slides are in good shape, unit is operating as designed ; Job Cmpltd
We serviced a
WRF989SDAM00 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44136
Chad P.
Job Details: 07/12/2017
Found ice ball on upper right corner of fz evap. Fz around 35 f. Cooling fault for ice maker. Unit has old style evap. Needs ff evap and drier replaced. Project code listed S71233. Big job. 3 job count. Cfc tech only. ; ordrng 1 W10917531 (EVAP) and 1 WPW10143759 (DRIER)
We serviced a
MAYTAG REFRIGERATOR
Model MBF1958FEW00
Near Brimfield, OH 44240
Tim G.
Job Details: 07/12/2017
Complaint of abnormal sounds. Tech didnt find any high pitch sound. Found the sound the customer was concerned about is coming from the damper motor. Checked motor and found the motor to have a grinding sound. Unit needs damper. ; ordrng 1 WPW10594330 (control), schdld next appmnt for 7/18 TUE !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSF26C3EXB01
Near Franklin Township, OH 44240
Tim G.
Job Details: 07/12/2017
Complaint of no cool. Checked unit and found both ff and fz temps at 74 degs. Pulled evap cover and found no frost or ice. Tapped low side process and found unit in a 22"i vac, added half the charge the unit takes (2.5oz) and found a improvement in pressure and frost pattern. Check all lines and joints in the compressor compartment and found no signs of oil. Unit needs evap and compressor. Cust has a plastic waterline attached to refrigerator (see pic), explained the flooding hazard associated with this type of waterline and advised cust to replace with a copper waterline to prevent flooding.; ordrng 1 W10309989 (compressor) and 1 WP2188822 (evaporator), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock, schdld next appmnt for 7/18 TUE 8-11 [***],
We serviced a
WFC340S0EW0 WHIRLPOOL
Model RANGE
Near Willoughby, OH 44095
Corina B
Job Details: 07/12/2017
Replaced door switch. Optest no good. Called GS and had me check the motor switch. The door latch and the oven light are both open. Will need a new door latch. Office to order parts. Per cust r/s; ordrng 1 WPW10107830 (latch-door), schdld next appmnt for 7/18 TUE
We serviced a
WEG515S0FS0 WHIRLPOOL
Model RANGE
Near Mentor, OH 44060
Corina B
Job Details: 07/12/2017
, CC that the bake does not work. Checked outlet correct. Turn bake on lights, then goes off Opened the gas orfice, has a nice flame. Light on first spark, then after 30 sec. the gas turned off. Will need a ned spark module and wire harness. Will need a sr. tech with me to get the gas line off, tight spot and gas line is not long enough. ; ordrng 1 WPW10701462 (harns-wire) and 1 w10898291 (MODULE SPK), schdld next appmnt for 7/17 MON
We serviced a
SF303PEPQ1 WHIRLPOOL
Model RANGE
Near Painesville Township, OH 44077
Corina B
Job Details: 07/12/2017
Replaced the wires. Turned burner on. Optest. Job Cmpltd
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Eastlake, OH 44095
Corina B
Job Details: 07/12/2017
CC making noises. Ran diag no codes. Ran a manual test and a calibration. Ran a rinse and spin. Removed the cam and reassembled the cam. Optest ok. ; Job Cmpltd
We serviced a
KFXS25RYMS2 KITCHENAID
Model REFRIGERATOR
Near Mentor, OH 44060
Corina B
Job Details: 07/12/2017
CC that there water leaking from the bottom of the unit. Special Project S38253 Replaced the drain tube from t/s. Optest ok.; used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd
We serviced a
59675502400 KENMORE
Model REFRIGERATOR
Near Perry Township, OH 44057
Corina B
Job Details: 07/12/2017
CC that the ff is not cooling. Ff 71.4 fz 3.4. Found the evap fan was not running. Had 120 volts to the fan. Replaced the evap fan from t/s. Optest ok.; used 1 12002744 (EVAP MOTOR) from stock, Job Cmpltd
We serviced a
11086332700 KENMORE
Model DRYER
Near Madison, OH 44057
Corina B
Job Details: 07/12/2017
CC that the unit wont start. Checked voltage at term block, correct. Found thermal fuse is open. Replaced thermal fuse from t/s. Vacuumed unit out. Optest ok.; used 1 WP3392519 (THERMAL FUSE) Job Cmpltd
We serviced a
WED9750WL0 WHIRLPOOL
Model DRYER
Near Pepper Pike, OH 44124
Chris H.
Job Details: 07/12/2017
Installed element, op test good; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
GS6HEXNS04 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44136
Chris H.
Job Details: 07/12/2017
Installed new valve and icemaker, op test good; Job Cmpltd
We serviced a
MVWB755DW0 MAYTAG
Model WASHER
Near Parma, OH 44129
Chris H.
Job Details: 07/12/2017
, Customer complaint that basement flooded and now washer will not operate, rotor stator and clutch are all rusted out from water damage, unit will need a new rotor, stator and clutch, warranty does not cover flood damage, customer to contact whirlpool ; Job Cmplt
We serviced a
WRT311FZDW00 WHIRLPOOL
Model REFRIGERATOR
Near Parma, OH 44134
Chris H.
Job Details: 07/12/2017
Customer complaint that unit makes noise, noise customer is hearing is the compressor, noise is normal, unit is operating as designed ; Job Cmpltd
We serviced a
FGHS2655PF4 FRIGIDAIRE
Model REFRIGERATOR
Near Cleveland, OH 44128
Chris H.
Job Details: 07/12/2017
Installed new ice container assembly, op test good; Job Cmpltd
We serviced a
MVWC415EW1 MAYTAG
Model WASHER
Near Garfield Heights, OH 44105
Chris H.
Job Details: 07/12/2017
Customer complaint that unit is not advancing cycles, ran diagnostics found lid switch up, stuck key and lid lock fault code, lid is not locking, replaced lid lock from ts, calibrated, lid locked, op test good ; used 1 W10838613 (LATCH) from stock, Job Cmpltd
We serviced a
MEDC215EW1 MAYTAG
Model DRYER
Near Cleveland, OH 44128
Chris H.
Job Details: 07/12/2017
Customer complaint that unit is making a thumping sound, started unit on timed dry high heat, noise confirmed, found paperclip and a quarter stuck in the felt, removed items, noise is gone, op test good,customer has foil style venting explained the fire hazard and recommended replacing with a solid metal or semi rigid style venting; Job Cmpltd
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Streetsboro, OH 44241
Tim G.
Job Details: 07/12/2017
Applied a bead of silicone around the fz section as requested by tech line. Cleared the little frost that was left of the rail and door. Customer to watch and let us know. ; Job Cmpltd,
We serviced a
WRT318FMDB01 WHIRLPOOL
Model REFRIGERATOR
Near Garfield Heights, OH 44105
Chris H.
Job Details: 07/12/2017
Customer complaint that units ff section is not cooling, frz temp at -2 ff temp at 60, air channell has froze over again, evap has ice build up unit is not defrosting long enough, entered forced defrost unit needs a new defrost control, customer wants to contact whirlpool and have the unit exchanged; ordrng 1 WPW10643378 (cntrl-elec), schdld next appmnt for 7/17 MON
We serviced a
PSH25MGWCBV GE
Model REFRIGERATOR
Near Beachwood, OH 44122
Chris H.
Job Details: 07/12/2017
Customer complaint that unit is still leaking on the ff section, found unit leaking past gasket near evap in ff section causing an ice build up, steamed out, unit needs new gaskets and to be siliconed to seal any air leaks coming from the freezer section, confirmed with bb ordering parts; ordrng 1 WR14X10094 (gasket uc) and 1 WR14X10095 (gasket mullion duct), schdld next appmnt for 7/17 MON
We serviced a
KEMS306BBL2 WHIRLPOOL
Model RANGE
Near Cleveland Heights, OH 44121
Dan H
Job Details: 07/12/2017
Customer complaint that oven door glass broke, confirmed inner iven door glass is broken, inner oven door is rusted by glass mounts(see pics), unit needs new inner oven door and glass, inner door is no longer available, advised customer that inner door should be changed with glass due to rusting by glass mounts, customer would like just the glass replaced; ordrng 1 3172218 (INNER DOOR) and 1 WP3169203 (GLASS), schdld next appmnt for 7/17 MON
We serviced a
WRF989SDAH00 KITCHENAID
Model REFRIGERATOR
Near Kirtland, OH 44094
Dan H
Job Details: 07/12/2017
Customer complaint that unit is not cooling properly, fresh food section temperature at 50 degrees, freezer section temperature at 41 degrees, partial frost pattern on freezer section evaporator, unit has old non coated fresh food section evaporator still, unit needs new fresh food section evaporator and compressor, parts and labor cover by special project S71233; ordrng 1 W10276644 (compressor ) and 1 W10687098 (fresh food section evaporator ), schdld next appmnt for 7/17 MON
We serviced a
WRF736SDAM14 WHIRLPOOL
Model REFRIGERATOR
Near Concord Township, OH 44077
Dan H
Job Details: 07/12/2017
Customer complaint that unit is making creeking sound, found door latch sticking to hinge when door is opened and closed, door latch has small groove in it, sanded door latch smooth again, no noise now, op test good ; Job Cmpltd
We serviced a
PLHS67EESB0 FRIGIDAIRE
Model REFRIGERATOR
Near Willoughby Hills, OH 44094
Dan H
Job Details: 07/12/2017
Installed new control, op test good.
We serviced a
KRFC300ESS01 KITCHENAID
Model REFRIGERATOR
Near Willoughby, OH 44094
Dan H
Job Details: 07/12/2017
Customer complaint that unit is not cooling, fresh food section temperature at 76 degrees, freezer section temperature at 76 degrees, evaporator fan is running, no frost pattern on evaporator, condenser fan and compressor are running, compressor amp draw at 0.5amps, tapped the system, found in a 20" vacuum, added half charge, frost pattern improved, unit needs charged, recovered refrigerant, brought system into a 28" vacuum, watched 15 minutes, no change on gauges, recharged unit with 5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; Job Cmpltd
We serviced a
WRX988SIBM01 WHIRLPOOL
Model REFRIGERATOR
Near WILOUGHBY HLS, OH 44092
Dan H
Job Details: 07/12/2017
Customer complaint that unit is not cooling properly, fresh food section temperature at 60 degrees, freezer section temperature at 41 degrees, found fresh food section evaporator frozen solid, found fresh food section evaporator thermistor mount in wrong place, unit needs fresh food section evaporator cleared and fresh food section evaporator thermistor remounted in correct place, Cleared ice from fresh food section evaporator and remounted thermistor in correct position, op test good, advised customer to allow 24 hours for unit to reach proper temperatures
We serviced a
FFHS2322MSFA FRIGIDAIRE
Model REFRIGERATOR
Near Cleveland, OH 44106
Dan H
Job Details: 07/12/2017
Installed new ice maker, op test good ; Job Cmpltd
We serviced a
WRF560SEYB04 WHIRLPOOL
Model REFRIGERATOR
Near East Cleveland, OH 44112
Dan H
Job Details: 07/12/2017
Customer complaint that water filter is not going into housing, installed water filter and purged waterline, op test good ; Job Cmpltd
We serviced a
WDT710PAYM5 WHIRLPOOL
Model DISHWASHER
Near Wickliffe, OH 44092
Dan H
Job Details: 07/12/2017
Installed new upper rack track stops, op test good ; Job Cmpltd,
We serviced a
MQF2056TEW01 MAYTAG
Model FREEZER
Near MENTOR ON THE, OH 44060
Dan H
Job Details: 07/12/2017
Customer complaint that unit is leaking, found evaporator drain tube clogged, unut needs evaporator drain tube cleared, cleared evaporator drain tube, op test good
We serviced a
RF364LXMQ WHIRLPOOL
Model RANGE
Near Concord Township, OH 44077
Dan H
Job Details: 07/12/2017
Installed new oven temperature sensor, op test good ; Job Cmpltd
We serviced a
GE ICEMAKER
Model ZDIS150WSSE
Near Willoughby Hills, OH 44094
Robert A.
Job Details: 07/11/2017
Found no power to control, bin full of water, checked pump, no power out to unit, cycled power to pump, pump kicked on, power to unit, before bin was empty, pump stopped and unit shut down, disconnected unit, cycled power to pump, pump ran, drained all water, power to unit stayed on, needs drain pump asm; ordrng 1 W10825875 (DRAIN PUMP433.72), used 1 CREDIT (CONTROL BD), 1 CREDIT (SHIPPING), and 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 7/17 MON !,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2322MWD
Near South Euclid, OH 44121
Robert A.
Job Details: 07/11/2017
Frz temp -2 deg, Jumped out stat, i/m not moving, forced advance of cycle, i/m cycled and filled, bad stat in i/m, needs i/mPlease quote and r/s; ordrng 1 241798224 (ICE MAKER119.47), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
KITCHENAID REFRIGERATOR
Model KFXS25RYMS4
Near Chardon Township, OH 44024
Robert A.
Job Details: 07/11/2017
Found i/m cycling constant, lost posittion, replaced i/m and harness, unit cycled and filled, op test ok; used 1 W10882923 (ICE MAKER ASSY92.80) from stock, Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KDFE304DWH0
Near Chesterland, OH 44026
Robert A.
Job Details: 07/11/2017
Ran diognastics, no codes, water temp after fill 87 deg, need to run hot water in sink before starting unit, Good water flow, No codes, suggest using less soap, op test ok; , Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6SDRXXY07
Near Maple Heights, OH 44137
Tim G.
Job Details: 07/11/2017
Complaint of no cool. Checked unit and found the evap fan not running due to being blocked by ice. There was a lot of frost in the fz section due to door not closing all the way caused by the left rail/slide. Ran test 6 and found the defrost bimetal closed and the heater working. Cleared ice around the fan and tested, op test ng. Found the damper and the fan not turning on. Found no voltage to the fan. Unit needs main control. Quoted customer for repair and they declined due to cost.; , Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Bedford Heights, OH 44146
Tim G.
Job Details: 07/11/2017
Complaint that the unit is not cooling properly in both sections. Checked previous cfc work done and the compressor to have a valve brazed on the lowside process. Placed lowside gauge on compressor and found in a 2" vac. Added half a charge and found improvement in the pressure and frost patteren. Spoke to EB and per him evac unit pull vac and charge due to just barley in a vac. Tech did as advised and watched vac and found a leak in the ff evap on the suction side. Unit needs ff evap. ; ordrng 1 W11116006 (EVAP), schdld next appmnt for 7/17 MON ! [***], saved tckt [SdLink
We serviced a
KDTE704DBL0 WHIRLPOOL
Model DISHWASHER
Near Independence, OH 44131
Alice M.
Job Details: 07/11/2017
InstAlled parts listed. Op test ok. ; Job Cmpltd
We serviced a
GSS30C7EYB00 WHIRLPOOL
Model REFRIGERATOR
Near Parma, OH 44134
Chad P.
Job Details: 07/11/2017
Found temps around 22 in fz and 40 in ff. Unit set to max cooling. Removed machien compartment cover. All checks good. Good heat on condenser. Found evap is frosted over however the heater was sweating. Wrapped copper wire around heater. Wire was warm to the touch. Unit appears to be running defrost and cooling at the same time. Shut unit down from power supply and restarted. Let run. Heater nno longer warm. Advised to monitor for 24 hrs. If cooling does not return to normal please contact us back
We serviced a
ATB2232MRB00 AMANA
Model REFRIGERATOR
Near Lorain, OH 44053
Paul H.
Job Details: 07/11/2017
Defrost drain was clogged, cleared obstruction,
We serviced a
PFE28RSHHSS GE
Model REFRIGERATOR
Near Avon, OH 44011
Paul H.
Job Details: 07/11/2017
Replaced ice maker, waited for it to cycle, cycled, will take a couple of cycles to clear; Job Cmpltd
We serviced a
KRFF305EBS00 KITCHENAID
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Paul H.
Job Details: 07/11/2017
Supply valve was off, opened valve and reseated filter, water flow is good; Job Cmpltd,
We serviced a
NED4655EW1 AMANA
Model DRYER
Near Elyria, OH 44035
Paul H.
Job Details: 07/11/2017
, Support rollers were worn, replaced with T/S, tested, op test good; used 1 349241T (ROLLER KIT) from stock, Job Cmpltd
We serviced a
WDF560SAFW0 WHIRLPOOL
Model DISHWASHER
Near Oberlin, OH 44074
Paul H.
Job Details: 07/11/2017
Found seal on dispenser door damaged, replaced dispenser, tested, op test ok; Job Cmpltd,
We serviced a
GI6SARXXF05 WHIRLPOOL
Model REFRIGERATOR
Near Geneva, OH 44041
Jeff M
Job Details: 07/11/2017
Installed new part unit op tested good ; Job Cmpltd