We serviced a
MFI2570FEZ02 maytag
Model refrigerator
Near Brooklyn, OH 44144
Chad P.
Job Details: 07/11/2017
Installed control. Advised to allow 24 hrs for water temp to lower. Op test ok. ; Job Cmpltd
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Chardon, OH 44024
Robert A.
Job Details: 07/11/2017
Found motor rubbing on plastic tub, raised unit, op test okNote the tub has a hole in it from motor rubbing; Job Cmpltd,
We serviced a
GE MICRO OVEN
Model JVM1650BB003
Near Solon, OH 44139
Tim G.
Job Details: 07/11/2017
We serviced a
MAYTAG WASHER
Model MVWB850YW0
Near Huntsburg Township, OH 44099
Tim G.
Job Details: 07/11/2017
We serviced a
MAYTAG DISHWASHER
Model MDB7709AWW2
Near Huntsburg Township, OH 44099
Robert A.
Job Details: 07/11/2017
Complaint, ui panel loose, keys not always responding, found screw inserts on panel crack/broken, ribbon cable discolored, needs uiPer svc pnter W10727550B, called wptl mark Auth for part only. S25453Sr. 7719520132Requets am; ordrng 1 W10811158 (UI PANEL), C, schdld next appmnt for 7/21 FRI !,
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Chagrin Falls, OH 44022
Tim G.
Job Details: 07/11/2017
Complaint that the outer door panel is dented. Ordering new panel and reschedule for 08/03 at the request of the customer. ; ordrng 1 WPW10644292 (panel), schdld next appmnt for 8/3 THU !,
We serviced a
MAYTAG WASHER
Model MHW6000XW2
Near Burton, OH 44021
Tim G.
Job Details: 07/11/2017
Complaint that the unit displays F8E2 dispenser motor error. Verified error and preformed the steps in the tech sheet. Found the linkage good and the motor resistance checking pin 1-3 at DI6 on the ccu at 1,500ohms (1400-1600 good). Tested the quick diagnostics and looked for the motor to move and return to position 1 (pre wash), op test good. Tested the unit in a normal wash after clearing the error and found good op and not able to duplicate the problem. Tech also advised the customer to use no more than 2tbls of detergent to prevent suds and that their water supply shutoff leaks a little when turned off. ; , Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WFW9150WW00
Near Montville, OH 44064
Robert A.
Job Details: 07/11/2017
We serviced a
NAV5805AWW AMANA
Model WASHER
Near Madison, OH 44057
Corina B
Job Details: 07/11/2017
CC that it keeps dripping water into the tub. Will need a new water inlet valve. Gave cust est. Cust does not want to fix.
We serviced a
WTW7300DW1 WHIRLPOOL
Model WASHER
Near Mentor, OH 44060
Corina B
Job Details: 07/11/2017
CC that the spin cycle does not work. Ran diag F0E3 overlaod, F0E5 off balance load. Ran test 51 auto and test 52 calibration. Found the basket was not centered. Centered the basket optest ok.
We serviced a
MVWB800VQ0 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44124
Chris H.
Job Details: 07/11/2017
Customer complaint that unit is not dispensing the bleach at the proper time, removed dispenser cleaned bleach dispenser, bleach stayed in, customer to monitor, if it persists order bleach dispenser; Job Cmpltd,
We serviced a
ATB2135HRQ AMANA
Model REFRIGERATOR
Near Pepper Pike, OH 44124
Dan H
Job Details: 07/11/2017
Customer complaint of water build up on fresh food section floor, found fresh food section door gasket torn and not sealing, unit needs new fresh food section door gasket, customer does not want repair at this time;
We serviced a
KUDS35FXSS8 WHIRLPOOL
Model DISHWASHER
Near South Euclid, OH 44121
Dan H
Job Details: 07/11/2017
Installed new chopper blade, op test good ; Job Cmpltd
We serviced a
KRSC503ESS00 KITCHENAID
Model REFRIGERATOR
Near Concord Township, OH 44077
Jeff M
Job Details: 07/10/2017
Freezer section is -1 fridge section is 37° I was unable to determine an issue the unit was working properly upon arrival unit tested good. ; Job Cmpltd, saved tckt [SdLink\293994a.png], saved tckt [SdLink
We serviced a
WDT720PADM2 WHIRLPOOL
Model DISHWASHER
Near Concord Township, OH 44077
Jeff M
Job Details: 07/10/2017
I found that the float switch was engaged there is some food gunk underneath the float I cleaned it unit tested good; Job Cmpltd
We serviced a
NTW4705EW0 AMANA
Model WASHER
Near Thompson Township, OH 44086
Jeff M
Job Details: 07/10/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
MAYTAG DRYER
Model MEDX655DW
Near Ravenna, OH 44266
Tim G.
Job Details: 07/10/2017
Complaint the unit will not start (motor just hums). Checked unit and found th drum to not turn. Pulled rear panel and blower cover and found obstructed. Cleared obstruction, op test good. ; Job Cmpltd,
We serviced a
WMH76719CS5 WHIRLPOOL
Model MICROWAVE
Near Olmsted Falls, OH 44138
Chad P.
Job Details: 07/10/2017
Found interlocks failing. Replaced. Op test ok. ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS
We serviced a
GE REFRIGERATOR
Model GFE28HMHEES
Near Newbury Township, OH 44065
Robert A.
Job Details: 07/10/2017
Found cond fan not running, no power, cycled power to unit, tested again, no power to fan, needs c/b and fan; ordrng 1 WR55X28074 (C/B) and 1 WR60X23363 (FAN COND), schdld next appmnt for 7/14 FRI ! [**],
We serviced a
PP9830DJ1BB GE
Model COOK TOP
Near Avon, OH 44011
Alice M.
Job Details: 07/10/2017
Damage to front right burner, needs burner assembly replacement; ordrng 1 WB30T10133 (radiant element)
We serviced a
MFI2569VEQ1 MAYTAG
Model REFRIGERATOR
Near Oberlin, OH 44074
Paul H.
Job Details: 07/10/2017
Unit cuts off and on, ice door repeatedly opens and closes, main control needs replaced; ordrng 1 WPW10310240 (cntrl-elec
We serviced a
MMV4205DE3 MAYTAG
Model MICROWAVE
Near Perry Township, OH 44081
Jeff M
Job Details: 07/10/2017
Incorrect control board was ordered I took the part number right off of the old board so we can order the correct part; ordrng 1 W11100598 (CONTROL
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDZ0
Near Montville, OH 44064
Robert A.
Job Details: 07/10/2017
Installed pump, op test ok; Job Cmpltd,
We serviced a
MVWC400VW1 WHIRLPOOL
Model WASHER
Near Fairport Harbor, OH 44077
Jeff M
Job Details: 07/10/2017
The transmission is not allowing them to agitate properly with gears inside the transmission are slipping I can hold the agitator as it agitates also the dogs for the agitator are broken
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADW2
Near Lyndhurst, OH 44124
Robert A.
Job Details: 07/10/2017
Installed sump, ran diagnostic cycle, good, op test ok; Job Cmpltd,
We serviced a
MGR8800FZ0 MAYTAG
Model RANGE
Near Strongsville, OH 44136
Chad P.
Job Details: 07/10/2017
Cc complaint that units control is freezing. When this happens the display freezes and the key pad will not respond. No stored faults. Cust states power must be reset to unit to get it to respond. Power checks good. Wiring checks good. Needs control replaced. ; ordrng 1 WPW10340325 (CONTROL), schdld next appmnt for 7/17 MON !, saved tckt [SdLink\294008a.
We serviced a
MVWB450WQ0 WHIRLPOOL
Model WASHER
Near Willoughby, OH 44094
Corina B
Job Details: 07/10/2017
Replaced the parts listed. Lid stays up. Ran a drain and spin. Optest ok.; Job Cmpltd
We serviced a
WDT780SAEM2 WHIRLPOOL
Model DISHWASHER
Near Jefferson, OH 44047
Jeff M
Job Details: 07/10/2017
The ui is peelin c pic. The unit needs a new ui. The control function tested good just the overlay; ordrng 1 W10911311 (UI)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT780SAEM1
Near Shaker Heights, OH 44122
Robert A.
Job Details: 07/10/2017
Found door link broken, replaced, op test ok; used 1 8194001 (LINK) from stock, Job Cmpltd,
We serviced a
ADB1300AFW0 AMANA
Model DISHWASHER
Near Cleveland, OH 44118
Corina B
Job Details: 07/10/2017
CC that its not finishing a cycle. Ran diag, no codes. Ran a calibration. Ran a normal wash, its draining. Its working as designed. Optest ok. ; Job Cmpltd
We serviced a
ROPER WASHER
Model RTW4640YQ1
Near Garfield Heights, OH 44105
Robert A.
Job Details: 07/10/2017
Ran diagnostics, long drain, tested pump, just humming, needs pumpCust to let us know; used 1 WPW10276397 (PUMP ASM, DRAIN118.11) from stock, Job Cmpltd,
We serviced a
GFE28HMHEES GE
Model REFRIGERATOR
Near Conneaut, OH 44030
Jeff M
Job Details: 07/10/2017
I found that the freezer door was very difficult to open the left side railing bearings are missing. Needs new railings I took the rear of the machine apart found the drain tube is clogged I cleaned the drain tube and I also found frozen water inside the drawer of the freezer. And the ice maker is over filling ; ordrng 2 WR17X13170 (slide upper basket)s and 1 WR30X21783 (ICE MAKER
We serviced a
MVWC415EW1 MAYTAG
Model WASHER
Near Lyndhurst, OH 44124
Corina B
Job Details: 07/10/2017
CC that the unit is leaking. Found the cold water hose had a hole in the hose. Replaced the hoses from t/s. Ran a calibration and drain spin. Optest ok. ; used 2 WP89503 (HOSE 1234) from stock,
We serviced a
MFF2558FEZ01 WHIRLPOOL
Model REFRIGERATOR
Near Chester Township, OH 44026
Corina B
Job Details: 07/10/2017
CC that there is frost in the fz. Found the fz gasket is not touching the frame of the fz. Used steamer to steam gasket out. Optest ok.; Job Cmpltd
We serviced a
JENN-AIR REFRIGERATOR
Model JCD2389GES
Near Broadview Heights, OH 44147
Tim G.
Job Details: 07/10/2017
Complaint that the unit is leaking from the ice maker. Checked and found the fill cup with solid ice in it. Cycled the ice maker and found when filling the valve is seeping causing the fill cup to freeze over. Unit needs valve. Quoted customer for repair and ordering valve. ; ordrng 1 61005626 (valve,water. 84.26), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 7/13 THU !,
We serviced a
WRF736SDAM13 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44136
Chris H.
Job Details: 07/10/2017
Customer complaint that units water filter is stuck and will not come out, removed water filter, replaced, op test good ; Job Cmpltd,
We serviced a
MVWB700VQ0 MAYTAG
Model WASHER
Near Parma Heights, OH 44130
Chris H.
Job Details: 07/10/2017
Customer complaint that basement flooded and then unit displayed an F51 motor rps failure code, removed rotor it was full of water, stator rotor and rps sensor were submerged and are rusted, unit needs a new rotor, stator and rps sensor, qouted customer, customer does not want repair, will purchase new unit
We serviced a
MVWX655DW0 MAYTAG
Model WASHER
Near Brooklyn, OH 44144
Chris H.
Job Details: 07/10/2017
, Customer complaint that unit is going off balance, ran diagnostics found off balance load, cabinet is damaged on right side from basket hitting cabinet, had customer put in load, filled unit, ran drain and spin, unit began shaking and went out of balance suspension rods are good and have been replaced recently , spun basket by hand felt inner tub basket is bent causing the unit to go off balance, unit needs a new inner basket, confirmed with bb ordering part; ordrng 1 W10752719 (basket), schdld next appmnt for 7/14 FR
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017AS4
Near Parma, OH 44134
Tim G.
Job Details: 07/10/2017
Complaint that the unit sparks from the top of the control area and has a electrical odor. Checked and found the diode to have what looks like shorted. Tech also checked the cap and found good across both sides but shorting from one terminal to itself. Unit will need the cap, diode, and line fuse. ; ordrng 1 W10138793 (fuse) and 1 W10492278 (diode) and 1 W10850446 (capactr-mg), schdld next appmnt for 7/13 THU !,
We serviced a
MVWB765FW0 MAYTAG
Model WASHER
Near Parma, OH 44134
Chris H.
Job Details: 07/10/2017
Customer complaint that unit keeps tripping gfi recepticle, instructed customer unit should not be plugged into a gfi recepticle, found unit leaking from the gearcase which has rusted out the rotor and stator, unit needs a new gearcase, rotor, stator, clutch, confirmed with bb, ordering parts; ordrng 1 W10754158 (stator) and 1 W10754161 (rotor) and 1 W10754448 (clutch) and 1 W10811956 (gearcase)
We serviced a
MFI2266AES MAYTAG
Model REFRIGERATOR
Near University Heights, OH 44118
Dan H
Job Details: 07/10/2017
Customer complaint that pantry lid and door shelf are broken and door gasket is torn, confirmed, unit needs pantry drawer track(lh), fresh food section door gasket and new chiller front; ordrng 1 W10165883 (TRACK) and 1 WP67006314 (CHILER F ) and 1 WPW10435969 (GASKET), schdld next appmnt for 7/14 FR
We serviced a
WHIRLPOOL DISHWASHER
Model WDP340PAFW0
Near Brecksville, OH 44141
Tim G.
Job Details: 07/10/2017
Complaint that the unit fills but does not wash. Checked error history and found a 4-3 motor not running and 7-1 not heat errors. Checked the motor connection while in the self diagnostics test and found a loose connection at the motor. Unplugged and reconnected to find the motor to now work. Let ut finish test and tested a normal wash cycle, op test good. ; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWX600XW2
Near Parma, OH 44130
Tim G.
Job Details: 07/10/2017
Complaint that the unit's lid would not lock. Checked and found errors F5E3 lid unlock error and F5E1 lid up error. Tested the lock and found it to not function properly. Replaced the lid lock, ran a recal cycle, op test good. ; used 1 W10404050 (LATCH) from stock, Job Cmpltd,
We serviced a
WFG720H0AS WHIRLPOOL
Model RANGE
Near Cleveland, OH 44103
Dan H
Job Details: 07/10/2017
Customer complaint that control panel is melting, no model/serial tag on unit, per service pointer #W10668166 unit needs new overlay assembly and clip, ordering overlay clip included; ordrng 1 W10678666 (OVERLLAY), schdld next appmnt for 7/14 FRI
We serviced a
WRB322DMBW00 WHIRLPOOL
Model REFRIGERATOR
Near Brooklyn, OH 44144
Dan H
Job Details: 07/10/2017
Customer complaint that unit is not cooling properly, fresh food section temperature at 47 degrees, freezer section temperature at 21 degrees, evaporator fan is running, partial frost pattern on evaporator, compressor and condenser fan are running, tapped system found at 25psi, unit needs new compressor ; ordrng 1 W10507884 (compressor ), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock, schdld next appmnt for 7/14 FR
We serviced a
WDT720PADM2 WHIRLPOOL
Model DISHWASHER
Near Cleveland, OH 44113
Dan H
Job Details: 07/10/2017
New panel is damaged worse than orignal panel(see pics), need to reorder panel; ordrng 1 WPW10644292 (PANEL), schdld next appmnt for 7/13 THU
We serviced a
ABB2524DEW WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44110
Dan H
Job Details: 07/10/2017
Customer complaint that unit is not cooling properly, fresh food section temperature at 42 degrees, freezer section temperature at 2 degrees, evaporator fan is running, good frost patten on evaporator, air damper opens and closes, condenser fan a nd compressor are running, unit is operating as designed
We serviced a
SF362LXSB0 WHIRLPOOL
Model RANGE
Near Cleveland, OH 44109
Dan H
Job Details: 07/10/2017
Customer complaint that oven is not heating, found saftey valve out of range, unit needs new gas valve, customer does not want repair
We serviced a
WMH32519FS0 WHIRLPOOL
Model MICRO OVEN
Near Strongsville, OH 44136
Chad P.
Job Details: 07/10/2017
Installed control and sensor. Op test ok. ; Job Cmpltd
We serviced a
MDB6100AWW DISHWASHER
Model WHIRLPOOL
Near Parma Heights, OH 44130
Chad P.
Job Details: 07/10/2017
Installed rework and control. Removed kick plate ran normal wash and observed. Op test ok.
We serviced a
KDFE104DSS2 KITCHENAID
Model DISHWASHER
Near North Royalton, OH 44133
Chad P.
Job Details: 07/10/2017
Installed control. Op test ok.
We serviced a
KSSS48QJT00 KITCHENAID
Model REFRIGERATOR
Near Strongsville, OH 44136
Chad P.
Job Details: 07/10/2017
Found condenser fan not running. Used tape measure to turn blade. Fan took off and started to run. Motor is weak. Needs condenser fan motor replaced. Large built in. No access to fan from the front. Unit will need to be pulled. Two techs required
We serviced a
WRT316SFDW00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44135
Chad P.
Job Details: 07/10/2017
Found solder joint sill leaking. Repaired and charged. Verified pin hole did solder closed. Op test ok. ; Job Cmpltd
We serviced a
GD5RVAXVY05 WHIRLPOOL
Model REFRIGERATOR
Near North Royalton, OH 44133
Chad P.
Job Details: 07/10/2017
Found comp coming on and off. Removed power from unit let sit for a few minutes. Tested comp. windings check good. Turned power back on. Comp statred and ran. Let unit run for several minutes. Issue did not return. Advised to monitor unit. Op test ok. ; Job Cmpltd
We serviced a
MVWB855DC MAYTAG
Model WASHER
Near Seven Hills, OH 44131
Chad P.
Job Details: 07/10/2017
Machine is not filling with water but in a test mode it will fill with water and mechanically everything works. control is not allowing it to cycle automatically needs a new control; ordrng 1 W10916649 (CONTROL
We serviced a
ET1PHKXPT02 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44108
Chad P.
Job Details: 07/10/2017
The unit is not cooling properly I found that the compressor is drawing .84 A there's next to no frost pattern on the evaporator the start device is working properly the unit has a CFC leak
We serviced a
WRT311FZDW00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44132
Chad P.
Job Details: 07/10/2017
Found unit not defrosting. Froced defrost. No good. Removed back panel and checked bimetal and heater. Both check good. Wiring and power check good. Needs defrost control. Manually defrosted evap to try and give the cust some cooling. Advised to freeze bottels of water to assist unit in cooling correctly. ; ordrng 1 WPW10352689 (CONTROL),
We serviced a
LDE7304ACE MAYTAG
Model DRYER
Near Ashtabula, OH 44004
Jeff M
Job Details: 07/10/2017
The unit is making a squeaking noise I took the machine apart I could not locate a damaged part I applied grease to the rear rollers and tensioner pulley unit tested good;
We serviced a
WRT311FZDW00 WHIRLPOOL
Model REFRIGERATOR
Near Concord Township, OH 44060
Jeff M
Job Details: 07/10/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
MVWB855DC1 MAYTAG
Model WASHER
Near Grafton Township, OH 44044
Paul H.
Job Details: 07/10/2017
Ran diagnostics, f5e2 lid lock issue, ran auto test, lid did not lock, examined connection, good, no obstructions to latch, can hear control attempting to lock, needs latch assembly; ordrng 1 W10861642 (latch)
We serviced a
WRF535SMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Brownhelm Township, OH 44001
Paul H.
Job Details: 07/10/2017
Replaced gasket and leveled unit, good seal, op test ok.; Job Cmpltd,
We serviced a
WED4815EW1 WHIRLPOOL
Model DRYER
Near Painesville, OH 44077
Corina B
Job Details: 07/10/2017
We serviced a
JGD3536BS00 JENN-AIR
Model COOKTOP
Near Mentor, OH 44060
Corina B
Job Details: 07/10/2017
Replaced the parts listed. Optest no good. Called GS had me check the outlet, hot/ neutral are reverse. There was a contractor was here and reversed the wires. Checked to make sure its grounded. Turned cooktop on, Optest ok. ; Job Cmpltd
We serviced a
WRT311FZDW00 WHIRLPOOL
Model REFRIGERATOR
Near Highland Heights, OH 44143
Corina B
Job Details: 07/10/2017
, Replaced the part listed. Optest ok. ; Job Cmpltd,
We serviced a
A608 MAYTAG
Model WASHER
Near Cleveland Heights, OH 44106
Corina B
Job Details: 07/10/2017
CC that the unit will not cycle. Called BB Removed the front panel and he said it needs a snubber. We do not have to proper tools to replace the part. Job Cmpltd
We serviced a
FGHC2331PFAA FRIGIDAIRE
Model REFRIGERATOR
Near Cleveland, OH 44110
Corina B
Job Details: 07/10/2017
Ff 46 fz fz 12 removed the evap cover, evap has a frost pattern threwout. Called BB and he said the ff top shelf is overpacked with food. Rearranged the food, advised cust to not overpack the shelfs. Optest ok.; Job Cmpltd,
We serviced a
MFF2558VEW2 WHIRLPOOL
Model REFRIGERATOR
Near Eastlake, OH 44095
Corina B
Job Details: 07/10/2017
CC that the ff is not keeping cold. Ff 45 fz 10 removed the evap cover, evap covered in frost. ran diag forced a defrost 4.19 amps on the defrost heater. Used steamer to steam evap. Replaced the jazz board from t/s. Brought core back for return.Programmed jazz board. Advised cust to keep unit off for 12 hrs to completely defrost the unit. Optest ok.; used 1 WPW10503278 (MUST RETURN**CORE*CTRL BOARD) from stock, Job Cmpltd
We serviced a
WFG540H0ES0 WHIRLPOOL
Model RANGE
Near Mentor, OH 44060
Corina B
Job Details: 07/10/2017
CC getting an error code f3e0. Checked oven sensor, 1000 ohms. Will need a new control and oven sensor. Called GS to order parts. ; ordrng 1 W10833885 (sensor) and 1 WPW10349742 (cntrl-elec), schdld next appmnt for 7/12 WED
We serviced a
NTW4600YQ1 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44105
Chris H.
Job Details: 07/10/2017
Installed new control, went to recalibrate, control sparked and shorted, control is receiving 120 volt, water valve has correct resistence, drain pump motor not showing correct resistence, ordeing drain pump motor and re ordering control, spoke with gs ordering parts,; ordrng 1 W10484681 (cntrl-elec) and 1 WPW10276397 (pump-water), schdld next appmnt for 7/13 THU
We serviced a
MDB4949SDZ MAYTAG
Model DISHWASHER
Near Brooklyn, OH 44144
Chris H.
Job Details: 07/10/2017
Appliance manager is out for the day, other team members cannot locate the part, i cannot locate the part, talked with bb, not rs office to do research ; Job Cmpltd
We serviced a
FFBD2408NSOA FRIGIDAIRE
Model DISHWASHER
Near Cleveland, OH 44102
Chris H.
Job Details: 07/10/2017
Customer complaint that unit will not close, found hinges binding causing the lower inner door to depress the gasket too much, adjusted hinges, op test good
We serviced a
WTW7300DW1 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44129
Chris H.
Job Details: 07/10/2017
Customer complaint that unit keeps tripping the gfi recepticle, instructed customer that unit should not be plugged into a gfi recepticle, ran diagnostics found overload and off balanced load and loss of power, cleared codes, unit completed service cycle, customer needs a certified electrician to replace recepticle, unit is operating as designed; Job Cmpltd
We serviced a
MDB2200AWZ WHIRLPOOL
Model DISHWASHER
Near Parma, OH 44129
Chris H.
Job Details: 07/10/2017
Customer complaint that unit is leaking from the tub, found unit leaking from the sump housing, part is showing as discontinued, unit cannot be repaired, customer to purchase new unit ; Job Cmpltd
We serviced a
WED5610XW1 WHIRLPOOL
Model DRYER
Near Brooklyn, OH 44144
Chris H.
Job Details: 07/10/2017
Customer complaint that unit takes a long time to dry, started unit on high heat timed dry, unit is heating, removed vent, found lots of lint lodged inside, customer needs to have venting cleaned out to the exterior vent, unit operates as designed ; Job Cmpltd
We serviced a
ALG643RAW WHIRLPOOL
Model DRYER
Near Parma, OH 44130
Chris H.
Job Details: 07/10/2017
Customer complaint that unit is not heating correctly, ignited then flame wouldnt re ignite, found unit needs new gas coils, qouted customer, replaced coils from ts,op test good, customer has plastic style venting, advised this is a fire hazard and should be replaced with a solid metal or semi rigid style venting; used 1 279834 (COIL) Job Cmpltd
We serviced a
MVWC200BW0 MAYTAG
Model WASHER
Near Brecksville, OH 44141
Chris H.
Job Details: 07/10/2017
Customer complaint that unit is leaving residue on the clothes, confirmed, found inner basket rusted causing the rust to stain the clothes, unit needs a new inner basket, qouted customer, customer does not want repair, wants to buy new unit,
We serviced a
MMV5208WS1 WHIRLPOOL
Model MICROWAVE
Near Independence, OH 44131
Chris H.
Job Details: 07/10/2017
Customer complaint that unit will not start and has no power, found interlock switches broken, unit is receiving power, replaced switches from ts, op test good ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd
We serviced a
WTW5900TW0 WHIRLPOOL
Model WASHER
Near North Ridgeville, OH 44039
Dan H
Job Details: 07/10/2017
Customer complaint that unit is not spinning out clothes, confirmed, found clutch slipping, unit needs new clutch; ordrng 1 285785 (CLUTCH) schdld next appmnt for 7/13 THU
We serviced a
WMH53520CS5 WHIRLPOOL
Model MICROWAVE
Near North Ridgeville, OH 44039
Dan H
Job Details: 07/10/2017
Customer complaint that light under unit will not shut off, confirmed, unplugged unit for a few minutes, plugged back in, control still contstantly sending 120vac, unit need new control; ordrng 1 W11100597 (CNTRL ), schdld next appmnt for 7/13 THU
We serviced a
MDB4949SDH3 MAYTAG
Model DISHWASHER
Near Mentor-on-the-Lake, OH 44060
Dan H
Job Details: 07/10/2017
, Customer complaint that unit went dead right after installers left, control panel is unresponsive, found supply power cord disconnected, reconnected power wire, control panel lit up, started normal wash cycle, op test good,; Job Cmpltd
We serviced a
WDT720PADM0 WHILRPOOL
Model DISHWASHER
Near Olmsted Falls, OH 44138
Dan H
Job Details: 07/10/2017
Customer complaint that customer ran unit 3 times and soap never dissolved, started normal wash cycle, unit filled, wash motor never started, wash motor recieving 120vac, unit needs new sump assembly, customer does not want repair;
We serviced a
WRX988SIBM01 WHIRLPOOL
Model REFRIGERATOR
Near Olmsted Falls, OH 44138
Dan H
Job Details: 07/10/2017
Customer complaint of frost build up in freezer section, found screw stuck in fresh food section door gasket(see pics), removed, door gaskets are all sealing now, op test good ; Job Cmpltd,
We serviced a
WSSH300G0WW GE
Model WASHER
Near Avon, OH 44011
Dan H
Job Details: 07/10/2017
Customer complaint that conrol panel lights come on randomly and is leaking, unit unplugged when tech arrived, plugged unit in, watch control panel for a few minutes no light randomly lit, started normal wash cycle, no leaks found, cancelled cycle, watched unit sit in standby for 10 minutes, no light randomly lit, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd
We serviced a
WRF535SMBM00 WHIRLPOOL
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Dan H
Job Details: 07/10/2017
Customer complaint that unit is not cooling, fresh food section temperature at 66 degrees, freezer section temperature at 62 degrees, evaporator fan is running, no frost pattern on evaporator, condenser fan is running, compressor is not running, used power supply box, compressor started, let run 10 minutes, frost pattern improved, unit needs new start device, installed new start device, op test good, advised customer to allow 24 hours before restocking; used 1 8201786 (STARTER) Job Cmpltd
We serviced a
KDFE104DSS3 KITCHENAID
Model DISHWASHER
Near Olmsted Township, OH 44138
Dan H
Job Details: 07/10/2017
Customer complaint that unit is not cleaning dishes, placed glasses in corners of racks, started normal wash cycle, glasses filled, incoming water temperature at 90 degrees, advised customer to run hot water in sink before starting unit, found soap dispenser door not closing, unit needs new dispenser, installed new dispenser, op test good ; used 1 W10861000 (DISPENSER-DISHWASHER) from stock, Job Cmpltd
We serviced a
KOCE500ESS05 KITCHENAID
Model MICROWAVE
Near Avon, OH 44011
Dan H
Job Details: 07/10/2017
Installed new broil element plate and screws, op test good ; Job Cmpltd
We serviced a
PLHS67EESB9 FRIGIDAIRE
Model REFRIGERATOR
Near Madison Township, OH 44057
Corina B
Job Details: 07/10/2017
CC that its not holding temps. Fz 20 ff 46 compressor amp drawl is .83 amps. Condensor is clean. Removed the evap cover and the top of the evap is covered in frost. Will need a new evap. Cust does not want to repair
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BW1
Near Maple Heights, OH 44137
Robert A.
Job Details: 07/10/2017
Complaint, left front burner not always igniting, cleaned burner, tested several times, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Maple Heights, OH 44137
Robert A.
Job Details: 07/10/2017
Installed auger motor, op test ok; Job Cmpltd,
We serviced a
KRFC300EBS00 KITCHENAID
Model REFRIGERATOR
Near Mentor, OH 44060
Corina B
Job Details: 07/10/2017
Replaced the left FF door. There was no part for the ff door. Cust had it directly come from whirlpool; Job Cmpltd,
We serviced a
NTW4605EW0 AMANA
Model WASHER
Near Willowick, OH 44095
Corina B
Job Details: 07/10/2017
Ran diag fault codes lid lock, oversuds and motor speed basket. Replaced the lid lock and found the pulley laying on the floor the shield had a hole from where pulley fell off, from overloading the unit. Advised cust to use 1-2 tablespoons of detergent and 6-8 bath towels =1 load. Used the shield and the lid lock off of the t/s. ; used 1 W10838613 (LATCH), and 1 WPW10427633 (SHIELD) from stock, Job Cmpltd
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Parma, OH 44130
Tim G.
Job Details: 07/10/2017
Complaint that the unit is not running. Checked and found when starting the unit a loud grinding sound from the blower housing. Removed panel and cover and found a Allen key in the blower housing. Removed and tested, op test good. Cust has a foil accordion style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.; Job Cmpltd,
We serviced a
MDB7749SBM3 MAYTAG
Model DISHWASHER
Near Madison, OH 44057
Corina B
Job Details: 07/10/2017
Replaced the control panel. Ran a calibration. Optest ok
We serviced a
MDB7749SBM1 MAYTAG
Model DISHWASHER
Near Cleveland, OH 44113
Chris H.
Job Details: 07/10/2017
Installed new panel, op test good ; Job Cmpltd
We serviced a
MGR8700DS2 MAYTAG
Model RANGE
Near Fairview Park, OH 44126
Chris H.
Job Details: 07/10/2017
Customer complaint that unit is not heating properly and that the burners are too high, customer is basing this off a metal thermometer, started unit on bake at 350, unit heated temp at 330, calibrated temps on control, retested, op test good ; Job Cmpltd
We serviced a
WRF992FIFM00 WHIRLPOOL
Model REFRIGERATOR
Near Parma, OH 44129
Chris H.
Job Details: 07/10/2017
Customer complaint that units ff section is not coollind properly, ff temp at 48 frz temp at 0, ff evap is covered in ice build, temps are set to close to freezing, corrected temps, steamed out evap, op test good ; Job Cmpltd
We serviced a
WRF757SDEM01 WHIRLPOOL
Model REFRIGERATOR
Near Parma, OH 44134
Chris H.
Job Details: 07/10/2017
Customer complaint that unit was not making ice, ice bin is full, found frost build up on right side of freezer from drawer not being closed all the way, explained to customer that if temps are to high in the freezer the icemaker will not make ice since its temps will be higher as well, instructed to make sure freezer drawer is shut all the way, op test good ; Job Cmpltd
We serviced a
MAYTAG DRYER
Model MGDC215EW2
Near Bedford, OH 44146
Tim G.
Job Details: 07/10/2017
Installed new switch, op test good sound now gone. ; Job Cmpltd,
We serviced a
WDT720PADW2 WHIRLPOOL
Model DISHWASHER
Near Seven Hills, OH 44131
Chris H.
Job Details: 07/10/2017
, Customer complaint that unit sometimes has water in the bottom of the unit, drain pump is operating and free of debris, found drain hose lower then the garbage disposal allowing water to flow back into machine, corrected drain hose, op test good; Job Cmpltd,
We serviced a
WRB322DMBB00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44109
Jessica Shreve
Job Details: 07/10/2017
, Installed new door hinge and closer, op test good ; Job Cmpltd