Service History 679

We serviced a
WHIRLPOOL WASHER
Model WFW94HEXW2
Near Westlake, OH 44145
Macaulay G.
Job Details: 01/05/2018
Found disconnected fill tube to boot. Reattached fill tube and tested ok. Could not get error to occur and found no obstructions for f0e1. Tests ok.; Job Cmpltd,
We serviced a
NTW4516FW1 AMANA
Model WASHER
Near Cleveland, OH 44102
Dan H
Job Details: 01/05/2018
Customer complaint that unit is not advancing to wash cycle, ran diagnostics no error codes found, started normal wash cycle, unit filled and advanced to wash cycle, lid locks, unit spins, unit drains, unit is operating as designed ; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWB02
Near Sheffield Lake, OH 44054
Brian B
Job Details: 01/05/2018
Found machine not defrosting. Placed control into diag, heater on at 480 watts. Heater circuit working. Will need new control. Replaced from t/s. Defrosted unit. Op test ok.; used 1 WPW10503278 (MUST RETURN**CORE*CTRL BOARD) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Deerfield Township, OH 44411
Robert A.
Job Details: 01/05/2018
Installed frz door, door sealing, switch closing, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WFW9450WW00
Near Ravenna, OH 44266
Robert A.
Job Details: 01/05/2018
Ran diognastics, f20. No water entering unit, watched cycle, unit getting hot and cold water, pressure hose good, ran diognastic cycle, op test okCust states that the waterline had froze; Cllctd $96.35 Check # 3597, Job Cmpltd,
We serviced a
WFW92HEFC0 WHIRLPOOL
Model WASHER
Near Andover Township, OH 44003
Jeff M
Job Details: 01/05/2018
The units lock is malfunctioning it is receiving power. The lock is cycling over and over again it needs a new lock; ordrng 1 WPW10443885 (LOCK)
We serviced a
AGR6303MFW0 AMANA
Model RANGE
Near Geneva, OH 44041
Jeff M
Job Details: 01/05/2018
Installed new part unit op tested good ; Job Cmpltd
We serviced a
KRFC300ESS01 KITCHENAID
Model REFRIGERATOR
Near Independence, OH 44131
Chad P.
Job Details: 01/05/2018
Found shut off not attached to ice maker. Corrected. Tested door switch. Checks good. Put bar up and forced a harvest cycle. I.m. Would not run. Let bar down and ice maker ran. Checked contacts in module. All check good. Adjusted tension on ice maker shut off bar to prevent it from popping out. Op test ok. Techline. Tj. Documented issue. Sr# 7720968053;
We serviced a
SCE30600B JENNAIRE
Model RANGE
Near Cleveland, OH 44139
Chad P.
Job Details: 01/05/2018
Installed control. Op test no good. Same exact issue. Light stays on and cooling fan run non stop. Also, found the membrane failing. One key is dead. Connections check good. Needs membrane, hi limit and door latch assy. Ran bake at 350. Unit did hit target temp and cycled the heat correctly. Parts chow nla. Office to please review. ; ordrng 1 71002233 (overlay asm, MEMBRANE) and 1 71003030 (HI LIMIT) and 1 WP71001845 (LATCH ASSY),
We serviced a
WRF560SEYM04 WHIRLPOOL
Model REFRIGERATOR
Near Beachwood, OH 44122
Chad P.
Job Details: 01/05/2018
Cust was not home. Staff unable to reach her. Need to reschedule. ; schdld next appmnt for 1/15 MON 9-12,
We serviced a
AMV6502RES1 AMANA
Model MICROWAVE
Near Maple Heights, OH 44137
Corina B
Job Details: 01/05/2018
Replaced the harness. Optest ok. ; Job Cmpltd
We serviced a
WRS325FDAW04 WHIRLPOOL
Model REFRIGERATOR
Near Euclid, OH 44123
Corina B
Job Details: 01/05/2018
Replaced the door and name tag. Steamed gasket out. Optest ok. ; Job Cmpltd
We serviced a
NTW4516FW1 WHIRLPOOL
Model WASHER
Near South Euclid, OH 44121
Chad P.
Job Details: 01/05/2018
Started unit. Ran with no faults. Op test ok. Cust said unit was nicer warranty and was given auth by dealer for repair... did not want to pay service call fee. Took pic of info she was given for office to review. ; Job Cmpltd,
We serviced a
NED4655EW1 AMANA
Model DRYER
Near Cleveland Heights, OH 44118
Chad P.
Job Details: 01/05/2018
Found motor start winding open. Replaced. Op test ok. ; used 1 279827 (MOTOR) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model GU2455XTSB0
Near Middleburg Heights, OH 44130
Macaulay G.
Job Details: 01/05/2018
Replaced pump motor to dishwasher. Tested ok. Work completed.; Job Cmpltd,
We serviced a
JENN-AIR REFRIGERATOR
Model JS48SEDBDA
Near Bay Village, OH 44140
Brian B
Job Details: 01/05/2018
Found ff door lower hinge broken. Hinge is available but hinge bushing is not. Called TL, Mark, 7720966296. He researched issue and said they don’t have another fix if part is NLA. Office to research parts and let customer know if parts are available. Advised customer to call cons assist to see if they can help. Will give quote In case parts are found. This would be a 2 man job.; ordrng 1 67001447 (screw 1297) and 1 67001454 (bushing- l 420) and 1 W10312548 (hinge-door 4458), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
WHIRLPOOL DRYER
Model LGR7620LW0
Near Shalersville Township, OH 44266
Robert A.
Job Details: 01/05/2018
Found t fuse open, jumped out ran unit, good, replaced, ran unit, op test okCust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.; used 1 WP3392519 (THERMAL FUSE15.40) from stock, , Job Cmpltd,
We serviced a
WHIRLPOOL DRYER ELE
Model GEW9250PW0
Near Auburn Township, OH 44023
Robert A.
Job Details: 01/05/2018
Found element open, but recieving 220vac, replaced element, ran unit, op test ok; used 1 WP3387747XXX (XXXHEATINGXXXDONOTRESTOCK86.67) from stock, Cllctd $318.78 CC Ref # 953135676, Job Cmpltd,
We serviced a
WFG505M0BS3 WHIRLPOOL
Model RANGE
Near Cleveland, OH 44108
Dan H
Job Details: 01/05/2018
Customer complaint that left front burner is not lighting, all burners lit right up, repeated several times, all burners lighting, unit is operating as designed ; Job Cmpltd
We serviced a
GSC25C4EYY03 WHIRLPOOL
Model REFRIGERATOR
Near Willowick, OH 44095
Corina B
Job Details: 01/05/2018
CC that the ff is freezing food. Found the thermistor is out of range. Used the thermistor the other from t/s, talked LS and will be delivered tomorrow. ; ordrng 1 W10902214 (THERMISTOR), schdld next appmnt for 1/15 MON
We serviced a
WMH31017FS0 WHIRLPOOL
Model MICROWAVE
Near Cleveland, OH 44102
Dan H
Job Details: 01/05/2018
Customer complaint that unit is not operating, found display blank, control is unresponsive, found main fuse open, jumped out, unit heated, unit needs new fuse, installed new fuse, op test good ; used 1 W10138793 (FUSE, MICROWAVE) from stock, Job Cmpltd
We serviced a
WED7590FW0 WHIRLPOOL
Model DRYER
Near Cleveland, OH 44102
Dan H
Job Details: 01/05/2018
Customer complaint that unit is not heating, unit is heating, unit is not blowing air, found blower wheel cracked, unit needs new blower wheel; ordrng 1 WPW10211915 (wheel), schdld next appmnt for 1/15 MON
We serviced a
WFE515S0ES1 WHIRLPOOL
Model RANGE
Near Cleveland, OH 44102
Dan H
Job Details: 01/05/2018
Customer complaint oven door does not stay shut, found hinges and receivers bent, unit needs new hinges and receivers; ordrng 1 W10347464 (hinge-door) and 2 W10647259 (hinge-recv)s, schdld next appmnt for 1/15 MON
We serviced a
KRFC704FPS00 KITCHENAID
Model REFRIGERATOR
Near Cleveland, OH 44102
Dan H
Job Details: 01/05/2018
Customer complaint that user interface is not working, confirmed, user interface is receiving 12vdc, unit needs new user interface ; ordrng 1 W11039890 (cntrl-elec), schdld next appmnt for 1/15 MON
We serviced a
KEBS207DBL8 KITCHENDAID
Model RANGE
Near Kirtland Hills, OH 44060
Corina B
Job Details: 01/05/2018
Replaced the upper ovens glass. Cleaned both oven doors glass. Optest ok. ; Job Cmpltd
We serviced a
MDB8959SFZ4 MAYTAG
Model DISHWASHER
Near Mentor, OH 44060
Corina B
Job Details: 01/04/2018
CC that the unit fills then rinses then turns off. Started a cycle unit filled then turned off after 2 minutes of washing. Ran diag f8e2 Drain Motor Electrical Problem. Ran calibration started a normal cycle ran unit turns off. Checked the drain pump clear. Will need a drain pump, control and sensor. Called SM to order parts. ; ordrng 1 W10906431 (CONTROL) and 1 W11084121 (SENSOR) and 1 WPW10348269 (pump-drain), schdld next appmnt for 1/15 MON
We serviced a
KRFC704FPS00 KITCHENAID
Model REFRIGERATOR
Near Cleveland, OH 44102
Dan H
Job Details: 01/04/2018
Customer complaint that user interface is not working, confirmed, user interface is recieving 12vdc, unit needs new user interface ; ordrng 1 W11039890 (cntrl-elec), schdld next appmnt for 1/15 MON
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Parma, OH 44134
Macaulay G.
Job Details: 01/04/2018
Disposal was recently installed and installed did not drill out drain hole.; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Strongsville, OH 44136
Brian B
Job Details: 01/04/2018
Reassembled refrigerator. Operates ok. All sounds are normal. Only sounds we're of compressor, fresh food damper, and fans.; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WFE770H0FZ1
Near Strongsville, OH 44136
Macaulay G.
Job Details: 01/04/2018
All insulation was in its place and nothing is found wrong. Glass top will normally get warm when oven is on, due to vent that emits heat from oven. Nothing wrong with unit..; Job Cmpltd,
We serviced a
WMH53520CS7 whirlpool
Model microwave
Near WARRENSVL HTS, OH 44122
Chad P.
Job Details: 01/04/2018
Found rack arched on hangers. Removed rack and advised on why that happens. Needs new hangers and touch up. ; ordrng 2 W10740485 (HANGER)s and 1 W10749119 (HANGER) and 1 W10749120 (HANGER),
We serviced a
KSRB25QGSS01 kitchenaid
Model refrigerator
Near Shaker Heights, OH 44122
Chad P.
Job Details: 01/04/2018
Found insulation hit condenser fan and stopped it. Corrected and installed doors on unit. No water to hook up to it. Op test ok. ; Job Cmpltd
We serviced a
MEDB755DW2 maytag
Model dryer
Near Elyria, OH 44035
Paul H.
Job Details: 01/04/2018
Replaced UI, no scratches, tested all pads, good.; Job Cmpltd
We serviced a
LSR8433KQ0 whirlpool
Model washer
Near Ashtabula, OH 44004
Jeff M
Job Details: 01/04/2018
The lid switch is broken. EST only cust needs to think on it; ordrng 1 3949247V (SWITCH )
We serviced a
FGHB2866PFJA frigidaire
Model refrigerator
Near Ashtabula, OH 44004
Jeff M
Job Details: 01/04/2018
The fan inside the icemaker assembly was frozen I try to free the fan so I did not see any frost. Unfortunately I broke the fan blade. It’s new fan housing kit ; ordrng 1 5303918784 (GASKET HOUSING KIT) and 1 5304493604 (fan & gasket kit)
We serviced a
MVWB725BW maytag
Model washer
Near Ashtabula, OH 44004
Jeff M
Job Details: 01/04/2018
Installed new part unit op tested good ; Job Cmpltd
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM3
Near Strongsville, OH 44149
Macaulay G.
Job Details: 01/04/2018
Replaced heating element. Tests ok.; Job Cmpltd,
We serviced a
KITCHENAID MICROWAVE
Model KMHC319ESS0
Near Valley View, OH 44125
Brian B
Job Details: 01/04/2018
Replaced listed parts. Tested unit. Op test ok.; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Lakewood, OH 44107
Gail V.
Job Details: 01/04/2018
Replaced pump assembly. Ran test cycle. Optest ok.; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model JDS9860BDS
Near Lakewood, OH 44107
Brian B
Job Details: 01/04/2018
Replaced panel. Tested oven , OP Test Ok . Office to refund $90.13.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
FGP305KW0 WHIRLPOOL
Model RANGE
Near Lakewood, OH 44107
Dan H
Job Details: 01/04/2018
Customer complaint that unit is leaking gas, found burner valve loose and not seating properly on manifold, tightened valve to manifold, no leak, op test good ; Job Cmpltd
We serviced a
KITCHENAID DISHWASHER
Model KDTE334DSS0
Near Rocky River, OH 44116
Brian B
Job Details: 01/04/2018
, Machine not draining. Ran diag. Code for drain pump. Ran test cycle. Pump humming , but not starting. Removed and cleaned out pump. Reinstalled, ran cycle, Optest ok.; Job Cmpltd,
We serviced a
MDB4949SDM0 MAYTAG
Model DISHWASHER
Near Richmond Heights, OH 44143
Corina B
Job Details: 01/04/2018
CC that there is a burning smell. Ran diag f8e1 Slow Drain, f8e2 Drain Motor Electrical Problem. Ran calibration. Checked drain pump, clear removed door control and wires look good. Heater is good. Optest ok. ; Job Cmpltd
We serviced a
MAYTAG WASHER
Model MVWB880BW0
Near Chagrin Falls, OH 44022
Robert A.
Job Details: 01/04/2018
Basket spins free, installed sensor and rotor, ran diognastic cycle, good, ran spin cycle, good, op test ok; Job Cmpltd,
We serviced a
KDTE254ESS2 KITCHENAID
Model DISHWASHER
Near Lakewood, OH 44107
Dan H
Job Details: 01/04/2018
Customer complaint that unit is not filling, found water valve not recieving 120vac, found float stuck in up position leaving float switch open, cleaned and adjusted float, unit filled, op test good ; Job Cmpltd
We serviced a
MVWB955FW1 MAYTAG
Model WASHER
Near Cleveland Heights, OH 44118
Corina B
Job Details: 01/04/2018
CC that the unit is leaking. Found the water hose is leaking at the faucet. Removed the hose reattached the hose. Optest ok. ; Job Cmpltd
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB0
Near Shalersville Township, OH 44266
Robert A.
Job Details: 01/04/2018
Removed pans from bottom of unit, plugged in, turned on gas, checked top burners, good, blue flame, checked bake burner good flame, set bake 500, let unit heat for 5 min, took readingsCoo 244ppmTemp 299 fO2 14.7%Co 72ppmEff75.4%Co23.5%T stk 299T air 55 fEa212.5%Op test ok. Please submitt readings to wp; saved tckt
We serviced a
MSD2578VEM00 maytag
Model refrigerator
Near Maple Heights, OH 44137
Chad P.
Job Details: 01/04/2018
Arrived to find unit in a total no cool. Compressor running but extremely hot. Tapped system. Reading 0 psi. Unplugged unit. Pressure went up. Unit has a charge. Compressor failed. Needs compressor now replaced. Big job. Cfc tech only. 3 job count. ; ordrng 1 W10233961 (compressor),
We serviced a
KUDS30IXSS9 dishwasher
Model kitchenaid
Near Elyria, OH 44035
Paul H.
Job Details: 01/04/2018
Short on main board, caused board and UI to melt, also fused wiring, will need all three to repair; ordrng 1 W10871221 (harns-wire) and 1 W11035586 (CONTROL) and 1 WPW10500175 (panel-cntl)
We serviced a
WGD8500DC3 WHIRLPOOL
Model DRYER
Near Rocky River, OH 44116
Dan H
Job Details: 01/04/2018
Customer complaint that dryer makes clothes smell, customer brought a piece of clothing that had been dried in unit, no smell noticed other than fabric softener, started normal dry cycle, no unusual smell noticed, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd
We serviced a
MEDX655DW1 WHIRLPOOL
Model DRYER
Near Cleveland, OH 44112
Corina B
Job Details: 01/04/2018
CC that it make a loud noise when it's running. Found the support roller bearings are bad. Replaced the support rollers from t/s. customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube, Optest ok. ; used 2 WPW10314173 (SUPPORT ROLLER) from stock, Job Cmpltd
We serviced a
CGM2745FQ0 WHIRLPOOL
Model DRYER
Near Cleveland, OH 44107
Dan H
Job Details: 01/04/2018
Customer complaint that unit is not heating, confirmed, ignitor is not glowing, ignitor is recieving 120vac, unit needs new ignitor, installed new ignitor, op test good ; used 1 279311 (IGNITOR) from stock, Job Cmpltd
We serviced a
WRS322FDAM04 whirlpool
Model refrigerator
Near Independence, OH 44131
Chad P.
Job Details: 01/04/2018
New door is warped again. Rugging on ff Door when installed and will not seal. Made several adjustments. Op test no good. Need to reorder. Cust is becoming very frustrated. A.b. To please review and address this issue. ; ordrng 1 LW10651091 (dor-fip
We serviced a
WDF520PADW7 whirlpool
Model dishwasher
Near North Ridgeville, OH 44039
Paul H.
Job Details: 01/04/2018
Started a cycle to check water temp, no fill, checked valve, off, turned valve on, checked temp, static fill produced 99F, recommended customer prime line at sink, pressure and wash action are functioning correctly, op test ok.; Job Cmpltd
We serviced a
AGR6603SFS0 amana
Model range
Near Seven Hills, OH 44131
Chad P.
Job Details: 01/04/2018
Installed cook top. Op test ok. ; Job Cmpltd,
We serviced a
ED25TEXHN00 whirlpool
Model refrigerator
Near Parma, OH 44129
Chad P.
Job Details: 01/04/2018
Installed thermostat. Op test ok. ; Job Cmpltd
We serviced a
WMH32519FB0 whirlpool
Model microwave
Near Parma Heights, OH 44130
Chad P.
Job Details: 01/04/2018
Installed interlocks. Op test ok. ; Job Cmpltd,
We serviced a
WED5800BW0 whirlpool
Model dryer
Near North Ridgeville, OH 44039
Paul H.
Job Details: 01/04/2018
Long dry times, room adequate for intake air, if door left open, explained to customer, checked tumble and heat, tumbling good, heat is appropriate, cycles on and off correctly to maintain, checked exhaust air flow, venting is semi-rigid, however is crushed, took picture, also unit vents to the roof, advised customer venting would need to be cleaned with a brush twice a year; Job Cmpltd
We serviced a
KEBS208SSS04 kitchenaid
Model range
Near Olmsted Township, OH 44138
Paul H.
Job Details: 01/04/2018
Replaced UI and harness, tested all pads, everything functioning correctly, op test ok.; Job Cmpltd,
We serviced a
KHMS2050SSS3 kitchenaid
Model microwave
Near Westlake, OH 44145
Paul H.
Job Details: 01/04/2018
Vent support is cracked, is functional due to support of ventilation, needs replaced; ordrng 1 WPW10116263 (support)
We serviced a
WRT311FZDB00 whirlpool
Model refrigerator
Near Jefferson, OH 44047
Jeff M
Job Details: 01/04/2018
The unit is still not defrosting I took the back wall wall I tested the heating circuit tested good defrost control is not song and power needs a new control; ordrng 1 WPW10352689 (DEFROST CONTROL )
We serviced a
WFG540H0ES1 whirlpool
Model range
Near Mentor, OH 44060
Jeff M
Job Details: 01/04/2018
Customer was having baking issues. I found that she was not waiting long enough for the pre-heat cycle. The racks are also in the wrong position of the oven at the bottom they should be in the middle. Unit tested good; Job Cmpltd
We serviced a
WED4815EW1 WHIRLPOOL
Model DRYER
Near Cleveland, OH 44119
Corina B
Job Details: 01/04/2018
CC that the unit does not start. Checked the thermal block 0 volts. Will need an electrician. Optest ok. ; Job Cmpltd
We serviced a
KEBS179BSS00 KITCHENAID
Model WALL OVEN
Near Fairview Park, OH 44126
Dan H
Job Details: 01/04/2018
Customer complaint that unit will not reach 425 degrees, started bake for 500 degrees, temperature after preheat time at 497 degrees, unit never stopped preheat cycle, unit needs new control and oven temperature sensor ; ordrng 1 WP74008369 (sensor- ov) and 1 WPW10751146 (cntrl-elec )
We serviced a
WRX735SDHZ whirlpool
Model refrigerator
Near MENTOR ON THE, OH 44060
Jeff M
Job Details: 01/04/2018
The icemaker show signs of being frozen solid. I disassembled the icebox I was unable to determine issue it’s possible the icemaker was not an all the way so the filter was not put in the water where it needed to go. Ice box itself is broken needs new ice packs; ordrng 1 W11185686 (ICE BUCKET ),
We serviced a
WHIRLPOOL DISHWASHER
Model KUDI230BWH0
Near Bay Village, OH 44140
Brian B
Job Details: 01/04/2018
Cc water leaking from dishwasher hose near garbage disposal, found it leaking at connection due to cracked / fragile hose. Cut hose back to a softer and firm area and spliced it back together, ran test cycle to check for leaks, OP TEST OK;, Job Cmpltd,
We serviced a
KUID308ESS1 kitchenaid
Model ice maker
Near Cleveland Heights, OH 44106
Chad P.
Job Details: 01/04/2018
Found house to fountain that pores water on evap disconnected. Corrected hose and let unit uprin. Slab formed. Cutter is working. Op test ok. ; Job Cmpltd,
We serviced a
TEDS840PQ0 whirlpool
Model dryer
Near Cleveland Heights, OH 44106
Chad P.
Job Details: 01/04/2018
Installed start switch. Op test ok. ; Job Cmpltd,
We serviced a
WGD5000DW3 whirlpool
Model dryer
Near Cleveland, OH 44120
Chad P.
Job Details: 01/04/2018
Found flame sensor intermittent. Tests good then open then good and so on. Needs sensor replaced. Cust requests cp for repair install. Techline can be called on install appt. Please place on cancelation list. ; ordrng 1 WP338906 (SENSOR),
We serviced a
KDFE104DSS5 kitchenaid
Model dishwasher
Near Lorain, OH 44053
Paul H.
Job Details: 01/04/2018
Customer has an issue with how sensitive UI is, explained that there is no way to adjust, stated she was unable to turn off cancel, unable to reproduce, asked if unit could be installed further back so she wouldn’t bump the UI, checked, unit is as far back as it will go, she also stated that the inside of the unit was wet when she unloaded dishes in the morning after running unit overnight, explained that this will occur if unit is not unloaded within an hour of finishing, she asked about the rinse aid dispenser, explained operation of it, unit functioning correctly.; Job Cmpltd,
We serviced a
WTW4900BW1 whirlpool
Model washer
Near Lorain, OH 44053
Paul H.
Job Details: 01/04/2018
Debris is soap buildup, explained cleaning cycle and routine, unit is functioning fine, customer to run cleaning cycle;
We serviced a
JENN-AIR B/IN REFRIGERATOR
Model JS48PPDBDA
Near Olmsted Township, OH 44138
Brian B
Job Details: 01/04/2018
Installed new drain pan kit. Unplugged evap thermister per instructions and positioned drain tube properly. Placed unit into diag and tested defrost heaters.. Heaters working. Squirted water into evap drain pan and watched come out of tube by compressor. Drain is now working properly. See PH pvr for pricing. ; Job Cmpltd,
We serviced a
M1TXEGMYW01 whirlpool
Model refrigerator
Near Amherst, OH 44001
Paul H.
Job Details: 01/04/2018
Temps have been below freezing in RC, checked pointers, none, took temps, coldest item at present is 31, other company replaced the thermostat twice, have seen problem with diffuser causing this issue, customer will contact Whirlpool, HOLD OFF ON ORDERING UNTIL CUSTOMER CALLS
We serviced a
ADB1400AGW1 amana
Model dishwasher
Near Amherst, OH 44001
Paul H.
Job Details: 01/04/2018
Valve not actuating, checked for voltage to supply valve, not present, needs main control; ordrng 1 W10906422 (CONTROL)
We serviced a
GHW9400PW4 WHIRLPOOL
Model WASHER
Near Willoughby, OH 44095
Corina B
Job Details: 01/04/2018
CC that the unit vibrates. Ran a normal load and a drain and spin with 6 bath towels. Husband replaced the shocks. There is vibration. Springs look good. Shocks are installed correctly. Machine is level. Advised cust its normal for vibration. Optest ok. ; Job Cmpltd,
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269VEQ3
Near Diamond, OH 44412
Robert A.
Job Details: 01/04/2018
Bottom of ff 30deg, restricted air flow at bottom inlet, returns open, ran diagnostics, damper working, found i/m fill tube frozen, will need water valve, Cust to let us know Talked tl sm; ordrng 1 WPW10312696 (WATER VALVE100.48), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
MFI2569VEQ2 whirlpool
Model refrigerator
Near North Ridgeville, OH 44039
Paul H.
Job Details: 01/04/2018
Interior lights on, no cooling, UI is off, any attempt to press a button results in all lights coming on for the duration of the button press, bad UI, called Techline to confirm findings, said UI doesn’t generally fail, had me verify power to main board and connections, good, replace main board; ordrng 1 WPW10312695
We serviced a
MFI2665XEM7 maytag
Model refrigerator
Near North Perry, OH 44081
Jeff M
Job Details: 01/04/2018
From the icemaker not working unfortunately the customer has a home warranty that she needs to settle up with them first for us not to charge her full price.; used 1 W10882923 (ICE MAKER ASSY)
We serviced a
FGHD2433KW1 frigidaire
Model dishwasher
Near Painesville Township, OH 44077
Jeff M
Job Details: 01/04/2018
The pump is leak past the seals. The unit needs a motor kit ; ordrng 1 154844101 (motor kit)
We serviced a
KDTM354DSS4 kitchenaid
Model dishwasher
Near Painesville, OH 44077
Jeff M
Job Details: 01/04/2018
The unit rails r also broken. The unit needs the left n right rails ; ordrng 1 W11048934 (L RAIL) and 1 W11048936 (R RAIL)
We serviced a
KFIS29PBMS00 KITCHENAID
Model REFRIGERATOR
Near Cleveland, OH 44111
Dan H
Job Details: 01/04/2018
Customer complaint that unit is not cooling properly, fresh food section temperature at 42 degrees, freezer section temperature at 23 degrees, found partial frost pattern on freezer section evaporator, ran test 4, frost pattern did not improve on freezer section evaporator, unit needs new fresh food section evaporator and compressor, parts and labor covered per special project S71233; ordrng 1 W10276644 (compressor) and 1 W10687098 (evaporator), schdld next appmnt for 1/12 FR
We serviced a
LGHB2867PF3 frigidaire
Model refrigerator
Near Painesville, OH 44077
Jeff M
Job Details: 01/04/2018
The water valve is leaking water causing the fill tube to freeze up at the icemaker needs new water valves; ordrng 1 242253002 (valve-water)
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Hiram, OH 44234
Robert A.
Job Details: 01/04/2018
Ran diagnostics, off bal load, ra recal cycle, good, checked under unit, good, ran spin cycle, good, good water flow, unit working as designed; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WOD93EC0AS05
Near Burton, OH 44021
Robert A.
Job Details: 01/04/2018
Installed panel, tested, op test ok; Job Cmpltd,
We serviced a
KENMORE DISHWASHER
Model 665.13839K60
Near Avon Lake, OH 44012
Brian B
Job Details: 01/04/2018
Replaced listed parts, cleaned out secondary hose, calcium build up in secondary hose, cleaned out pump drain area from calcium build up, Ran test load, OP TEST OK; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd,
We serviced a
WFG114SWB1 WHIRLPOOL
Model RANGE
Near Cleveland, OH 44108
Dan H
Job Details: 01/04/2018
Customer complaint that oven door glass broke and of gas smell, found gas leaking from regulator and line up to cooktop, unit needs new gas regulator, lines, and oven door glass, customer does not want repair
We serviced a
KUWA244PSS0 WHIRLPOOL
Model WINE COOLER
Near Concord Township, OH 44077
Corina B
Job Details: 01/04/2018
The unit is not running. Checked the thermostat 120v. Jumper the thermostat unit started. Will need a new thermostat. Called SM to order part. ; ordrng 1 WP4344659 (thermostat), schdld next appmnt for 1/11 THU
We serviced a
GS773LXSS0 WHIRLPOOL
Model RANGE
Near Mentor, OH 44060
Dan H
Job Details: 01/04/2018
Found bake valve solenoid open today, unit needs new gas valve; ordrng 1 WPW10293048 (valve-gas181.78), schdld next appmnt for 1/15 MON
We serviced a
WRS586FIEE00 WHIRLPOOL
Model REFRIGERATOR
Near Concord Township, OH 44060
Dan H
Job Details: 01/04/2018
Installed new power cord and water filter, op test good ; Job Cmpltd
We serviced a
KBFS25EWBL7 KITCHENAID
Model REFRIGERATOR
Near WARRENSVL HTS, OH 44122
Corina B
Job Details: 01/04/2018
CC that the ice maker is not working. Jumped the im, will not cycle. Checked voltage, 120v. Replaced the im from ts. Optest ok. ; used 1 W10884390 (ICE MAKER ASSY) from stock, Job Cmpltd
We serviced a
WZF34X18DW00 WHIRLPOOL
Model FREEZER
Near Highland Heights, OH 44143
Dan H
Job Details: 01/03/2018
Customer complaint that unit is not cooling, temperature at 66 degrees, no frost pattern on evaporator, evaporator fan is not running, compressor and condenser fan are not running, control is just flashing, unable to enter diagnostics, un t needs new control; ordrng 1 W10847847 (contrl-box)
We serviced a
KSC24C8EYY02 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44124
Corina B
Job Details: 01/03/2018
CC that the unit is not cooling. Fz 5 and ff 54. Found the ff evap covered in frost. Steamed evap out. Evap fans are running. Will need a new thermistor. Replaced thermistor from t/s. Optest ok; used 1 W10902214 (THERMISTOR) from stock, Job Cmpltd
We serviced a
GE REFRIGERATOR
Model PSI23MGTAWV
Near Aurora, OH 44202
Robert A.
Job Details: 01/03/2018
Found no water flow through disp, good flow at bottom of door, line in door frozen, needs disp heater kit; ordrng 1 WR49X10173 (HEATER KIT77.98), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 1/12 FRI ! [**
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Lyndhurst, OH 44124
Dan H
Job Details: 01/03/2018
Customer complaint that unit is not filling with water and lid is not locking, lid locks, started normal wash cycle, unit filled to normal level, unit is operating as designed ; Job Cmpltd
We serviced a
MVWC416FW1 MAYTAG
Model WASHER
Near South Euclid, OH 44121
Dan H
Job Details: 01/03/2018
Customer complaint that unit is not level, confirmed, leveled unit , op test good ; Job Cmpltd
We serviced a
KITCHENAID REFRIGERATOR
Model KBFL25ETSS01
Near Kent, OH 44240
Robert A.
Job Details: 01/03/2018
Cust pulled out unit No frost on evap, fans running, comp not running, tested comp, good, start relay bad, replaced, comp running, unit starting to cool, op test ok; used 1 8201786 (STARTER71.55) from stock, Job Cmpltd,
We serviced a
NED4655EW1 amana
Model dryer
Near Rock Creek, OH 44084
Jeff M
Job Details: 01/03/2018
The unit is heating up. The out side vent is plugged I gave her the # for Dryer vent wizard ; Job Cmpltd
We serviced a
LFFH21F7HWG frigidaire
Model freezer
Near Jefferson Township, OH 44047
Jeff M
Job Details: 01/03/2018
The unit is not cooling there’s no frost pattern there’s no heat transfer the compressor is extremely hot. The compressor does run the start device to test good. Unable to find the leak needs a filter dryer. This is the second flood the machine has been in customer will buy a new one; ordrng 1 5303305677 (drier/filter)
We serviced a
WDT780SAEM0 whirlpool
Model dishwasher
Near Jefferson, OH 44047
Jeff M
Job Details: 01/03/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WGD5000DW3 whirlpool
Model dryer
Near Cleveland, OH 44120
Chad P.
Job Details: 01/03/2018
Found flame sensor intermittent. Tests good then open then good and so on. Needs sensor replaced. Cust requests cp for repair install. Techline can be called on install appt. Please place on cancelation list. ; ordrng 1 WP338906 (SENSOR),