Near Broadview Heights, OH 44147
Corey L.
Job Details:
06/10/2019
BEVERAGE CENTER JENN-AIR JUB24FRERS00 "Customer complaint of a rattling noise, customer played a video of the sound, still could be any one of the fans or compressor, cycled unit 4 times to try to repeat sound to narrow down, everything is normal operating sounds right now, leaning towards co
Near Parma, OH 44134
Corey L.
Job Details:
06/10/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 "Customer complaint only dispensing crushed ice, confirmed found solenoid failed, replaced with pre I’d part, op test good"
Near Mentor, OH 44060
Joe O
Job Details:
06/10/2019
WASHER MAYTAG MVWX655DW1 Installed controlRan auto test and calibrationOp test ok
Near Elyria, OH 44035
David R
Job Details:
06/10/2019
REFRIGERATOR MAYTAG MFW2055DRM00 "Cc of door dropping and noise when water dispensed. Found the customer changed filter about 3/4 months ago and it’s the wrong filter, took it out and the water flowed evenly and no noise. Door is dropping because at the bottom hinge there are pieces brok
Near Elyria, OH 44035
Gabriel P
Job Details:
06/10/2019
WASHER MAYTAG MVWC565FW1 Replace control ran calibration and auto test pass also ran normal cycle to make sure it fill and wash clothes pass customer only receive one of the control boards not the other one taking one with for return
Near Lorain, OH 44055
David R
Job Details:
06/10/2019
WASHER MAYTAG MVWC565FW0 "Put new parts in, unit still will not agitate but it will spin. Checked old parts, windings on motor are bad, new motor is good. Followed tech sheet for control. Step 7 12vdc is not showing, less than 2 vdc coming from control. Ordering control and harne
Near Westlake, OH 44145
David R
Job Details:
06/10/2019
WASHER MAYTAG LA612 "Cc of water leaking. Took off front panel and top panel, found the nozzle piece that the hoses hook up to was leaking. Ordering valve inlt, nozzle and sleeve.; ordrng 1 WP213015 (nozzle 4.46) and 1 WP215447 (sleeve for 4.46) and 1 WP216201 (valve-inlt 11
Near Bedford Heights, OH 44146
Brian M
Job Details:
06/10/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Cc of no ice dispensing Found ice bin not positioned correctly in unit and not sitting all the way back Removed and reinstalled ice bin Ran ice dispenser test for cubed and crushed OP TEST OK
Near Bedford Heights, OH 44146
Brian M
Job Details:
06/10/2019
DRYER WHIRLPOOL NED4655EW Cc of clanking noise Found rear pulley not spinning freely Replaced Using pulley kit from truck Ran test cycle OP TEST OK ; used 1 4392065 (DRYER KIT ) from stock
Near Brecksville, OH 44141
Brian M
Job Details:
06/10/2019
REFRIGERATOR JENN-AIR JUD24FCERS00 Installed gasket and tape OP TEST OK
Near Cleveland, OH 44124
Jason N
Job Details:
06/10/2019
WASHER WHIRLPOOL WTW5000DW1 "Cc unit not lockingCustomer showed popRan diagnostics, found codes f5e3 lid lock fault, f5e2 for lid unlock fault.Ran manual lid lock test, no response from control or lock. Ordering lid lock assembly ; ordrng 1 W11116590 (cntrl-elec) and 1 W11307244 (la
Near Avon, OH 44011
David R
Job Details:
06/10/2019
DISHWASHER WHIRLPOOL WDF330PAHB1 Replaced dispenser. Ran through service mod. Op test ok.
Near North Ridgeville, OH 44039
David R
Job Details:
06/10/2019
WASHER MAYTAG MVWB865GW0 "Cc of LF code and when water is coming in comes in slow. F8E1 Long fill. Replaced from t/s. Tested, and ran load size calibration. Op test ok.; used 1 W11165546 (VALVE) from stock"
Near Cleveland, OH 44118
Jason N
Job Details:
06/10/2019
DRYER WHIRLPOOL MEDE500VW1 "Cc unit not startingConfirmed unit power on but does not start. Checked thermals, found thermal fuse open. Unit needs thermal fuse.; ordrng 1 WP3392519 (thermal fuse1540), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Middleburg Heights, OH 44130
David R
Job Details:
06/10/2019
REFRIGERATOR WHIRLPOOL SMD22TBW "Cc that items in the FF crisper drawer were freezing, then the other day noticed that ice was melting and a little warm in Fz. Customer had refrigerator unplugged for a couple hours before I arrived at least 6-8 hours. All fans are working, Evap is gett
Near North Olmsted, OH 44070
David R
Job Details:
06/10/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 Cc of drain not working. Found build of of debris in hose and fan blade on drain pump broke off. Cleared debris and replaced pump from t/s. Tested. Op test ok; used 1 W10876537 (PUMP-DRAIN) from stock
Near Shaker Heights, OH 44122
Dan H
Job Details:
06/10/2019
REFRIGERATOR KITCHENAID KSCS25FVMS02 "Customer complaint that unit is not dispensing water or ice, confirmed, user interface was never changed out from previous visit with ra, unit needs new user interface and dispenser control board, dispenser control is still cover under 1 year parts war
Near Middleburg Heights, OH 44130
Corey L.
Job Details:
06/10/2019
KITCHEN WHIRLPOOL WDT970SAHZ0 "Customer middle spray arm keeps falling off, arm not attached to lock nut for installation, replaced mid arm, op test good"
Near Parma, OH 44129
Corey L.
Job Details:
06/10/2019
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 "Customer complaint ff lost cooling, unit had been plugged in and rubber banded shut with a note DO NOT OPEN on door, temps were 0 frz and 39 ff with nothing in either section, settings at recommended, unit is operating as designed"
Near Berea, OH 44017
David R
Job Details:
06/10/2019
WASHER WHIRLPOOL WFW9150WW00 "Replaced bellow, tested. No leaks. Op test ok"
Near Cleveland, OH 44104
Jason N
Job Details:
06/10/2019
WASHER MAYTAG MVWC565FW1 Cc not enough water coming inCustomer showed popRan auto cycle and calibration. All functions passed. Advised customer to use bulky/sheets option if more water is required.
Near Mentor, OH 44060
Joe O
Job Details:
06/10/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Cc: frosting in freezerFound door gasket not sealing properlyFound parts of the magnet strip in the gasket to have moved inside the gasket causing unit to have air leaksNeeds door gasket; ordrng 1 W10407216 (gasket-fip)
Near Cleveland Heights, OH 44118
Jason N
Job Details:
06/10/2019
REFRIGERATOR KITCHENAID KRSF505ESS01 "Cc water not going into ice makerRan diagnostics step 44. bail arm sensing ice in container, no ice in container. Replaced ice maker using truck stock. Ran manual harvest test to test functionality. Op test good."
Near Shaker Heights, OH 44122
Dan H
Job Details:
06/10/2019
WASHER AMANA NTW4611BQ1 "Customer complaint that unit is not spinning, ran diagnostics found f7e1(basket speed fault), f7e7(motor unable to reach target rpm) and f1e1(main control fault) error codes, unit is missing belt and pulley shield, missing parts are not covered under
Near Cleveland, OH 44120
Dan H
Job Details:
06/10/2019
REFRIGERATOR WHIRLPOOL WRV976FDEM00 "Installed new control, op test good"
Near Westlake, OH 44145
Corina B
Job Details:
06/10/2019
WASHER WHIRLPOOL WTW5000DW2 "Cust showed pop, sent pic. CC that there is a noise in between rinse and spin. Started a rinse and spin. Found the gearcase is leaking oil. Will need a gearcase, motor, capacitor, cam, shifter and belt. Office to order parts. ; ordrng 1 W10721967 (drive
Near Cleveland, OH 44111
Dan H
Job Details:
06/10/2019
RANGE WHIRLPOOL WFG505M0BW2 "Installed new outer door glass, op test good"
Near Cleveland, OH 44102
Dan H
Job Details:
06/10/2019
RANGE FRIGIDAIRE FGF366ECB "Customer complaint of high pitch whistle coming from broiler and burners, no whistling noticed out of broiler or burners, unit is operating as designed"
Near Cleveland, OH 44111
Dan H
Job Details:
06/10/2019
WASHER WHIRLPOOL WTW5000DW2 "Customer complaint that unit is stuck in sensing, ran diagnostics found f5e2(lid lock fault) error code, lid is not locking, installed new lid lock, op test good ; used 1 W11307244 (LID LOCK ) from stock"
Near Brooklyn, OH 44144
Dan H
Job Details:
06/10/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Customer complaint that unit get wet and foggy, no frost or condensation in fresh food section or freezer section, doors are sealing, liner and cabinet have already been sealed with silicone, called whirlpool techline spoke to Scott , suggested insta
Near MENTOR ON THE, OH 44060
Joe O
Job Details:
06/10/2019
WASHER WHIRLPOOL WTW5000DW2 Cc: stopping after rinse cycleFound no stored error codesRan auto test and calibrationRan manual water valve testRan drain and spinLid locks unit is spinningOp test ok
Near Seven Hills, OH 44131
Dan H
Job Details:
06/10/2019
RANGE JENN-AIR JGD8130ADS "Installed igniter, op test good"
Near Brecksville, OH 44141
Dan H
Job Details:
06/10/2019
REFRIGERATOR WHIRLPOOL KRFC704FBS00 "Customer complaint that unit is not making ice, found ice box fan not running, found frost build up jamming fan blade , cleared fan is working, op test good"
Near Lakewood, OH 44107
Corina B
Job Details:
06/10/2019
DISHWASHER WHIRLPOOL WDP340PAFB0 Replaced the pump and motor. Optest ok.
Near Lakewood, OH 44107
Corina B
Job Details:
06/10/2019
RANGE WHIRLPOOL WFG510S0AS1 Replaced the burner valve. Optest ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near Concord Township, OH 44077
Joe O
Job Details:
06/10/2019
WASHER WHIRLPOOL WDT750SAHB0 Cc: door panel damagedFound dent in door panelWent to replace part with new panelNew panel had a huge dent in itReordering door panelParts showing out of stock office to reschedule; ordrng 1 W11087372 (panel)
Near Fairview Park, OH 44126
Corina B
Job Details:
06/10/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Entitlement came up date is good. CC that the unit is not filling with water. Checked the water supply, no pressure. Advised cust they will need a plumber. Also, told the customer to check the water line connections to the dishwasher to make sure they ar
Near Westlake, OH 44145
Corina B
Job Details:
06/10/2019
KITCHEN WHIRLPOOL KUWL304ESS00 "Cust showed pop, sent pic. CC that there is a rattling noise. Found the condenser is rattling in the frame. Raised the left hand side up. No noise. Optest ok."
Near Avon Lake, OH 44012
Corina B
Job Details:
06/10/2019
WASHER WHIRLPOOL WTW5000DW0 CC that there is a noise in a washer cycle. Found the washplate is stripped. Will need a new washplate.
Near Lorain, OH 44055
Gabriel P
Job Details:
06/10/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW00 "Temp on freezer was 6 degrees and fresh food section 37 show customer of how to load frigde he was covering ventilation on freezer and fresh food section customer also said about 12 hour or 8 hour it turn off explain to the is going into a defrost mode
Near Cleveland, OH 44111
Corina B
Job Details:
06/10/2019
REFRIGERATOR WHIRLPOOL WRS315SNHM Replaced the door. Condenser is rattling adjusted the condenser to stop rattling. Optest ok. No water to unit
Near Avon Lake, OH 44012
Corina B
Job Details:
06/10/2019
REFRIGERATOR KITCHENAID KSSC48FMS00 CC that there is a noise coming from a fan in the freezer. Found ice around the freezer fan. Steamed out the fan. Optest ok.
Near Chardon Township, OH 44024
Jason N
Job Details:
06/10/2019
DRYER SAMSUNG DV48H7400EWA2 "Cc unit not startingConfirmed power on, but not startingRemoved front, found belt slack, idler pulley came off shaft. Pulley worn, need idler pulley. ; ordrng 1 DC97-07509B (PULLEY10.90), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Lorain, OH 44055
Gabriel P
Job Details:
06/10/2019
VERTICAL FREEZER MAYTAG MZF34X16DW00 "Found freezer temp on 57 degrees also found evaporator frozen with ice,steam completely,also found thermister open replace from truck stock ,opt test ok ; used 1 W10902214 (THERMISTOR) from stock"
Near Lorain, OH 44052
Gabriel P
Job Details:
06/10/2019
DISHWASHER KITCHENAID KUDE20IXWH9 "Replace both controls and control panel,opt test ok,ran test pass also notice theres is no core return on my pvr"
Near Brimfield, OH 44240
Brian M
Job Details:
06/10/2019
RANGE WHIRLPOOL WFG320M0BW2 "Cc that front glass is getting hot Found specs for gas range Ran test bake at 425 and glass was at 144 degrees after reaching temps of 425 According to temps chart the glass temps are within normal specs Side Panel, Painted 152°F (67°C)Side Panel, Porcel
Near Olmsted Falls, OH 44138
David R
Job Details:
06/10/2019
DRYER WHIRLPOOL WGD8500BW0 "Cc not drying. Turned on, airflow outside is good. F3E6 moisture sensor open. Found a lot of debris in cabinet of unit, and checked all components, found fame sensor open. Will need moisture sensor and flame sensor.**** do not order parts, customer paid
Near Kirtland, OH 44094
Joe O
Job Details:
06/10/2019
REFRIGERATOR WHIRLPOOL KRFC704FPS01 "Cc: could not remove water filter, water not dispensing properlyWater dispenser had a delay in dispensing waterWater filter was extremely difficult to removeRemoved water filter re installed water filter became easier to remove and water pressure and dis
Near Geneva, OH 44041
Joe O
Job Details:
06/10/2019
DISHWASHER MAYTAG MDB4949SDZ0 Cc: not latchingFound sprayer assembly going to top rack sitting outside the clipsAdjusted sprayer tubeOp test ok
Near Cleveland, OH 44102
Corey L.
Job Details:
06/10/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 "Customer complaint of cooling issues, confirmed ff temp was 60, frz temp was 30, found evap cover badly frosted over, unit is sealing good, evap fan is slow creating build up, unit needs new evap fan; ordrng 1 2315549 (motor evaporator)"
Near Garfield Heights, OH 44125
Dan H
Job Details:
06/10/2019
DRYER WHIRLPOOL WED7500GC0 "Customer complaint of l2 error code, unit is not receiving correct power from supply, advised customer that they need an electrician to correct power supply, customer has plastic style vent tube connected to dryer, advised customer that this is a potent
Near Conneaut, OH 44030
Joe O
Job Details:
06/10/2019
MICROWAVE WHIRLPOOL WMH31017FS0 Cc: door switchesFound unit to have no power and customer states he pushed in one of the door switchesFound microwave fuse blown and door switch openNeeds microwave fuse and interlock switchesCustomer does not want to repair at this time
Near Garrettsville, OH 44231
Brian M
Job Details:
06/10/2019
DISHWASHER KITCHENAID KDPE234GPS0 Dispenser was not needed spring popped off flap and I was able to put it back together OP TEST OK
Near Mentor, OH 44060
Jason N
Job Details:
06/10/2019
WASHER WHIRLPOOL NTW4516FW2 Installed drain pump wpw10661045. Ran auto test and calibration. Op test good.
Near Avon Lake, OH 44012
Gabriel P
Job Details:
06/10/2019
REFRIGERATOR WHIRLPOOL WRT111SFDB03 Found drain pan clog with ice steam it out completely and clear drain tube also thermister was loose and frozen correct issue and steam opt test ok
Near Cleveland, OH 44102
Corina B
Job Details:
06/10/2019
REFRIGERATOR FRIGIDAIRE FFHB2750TD3 "CC that the unit is not cooling. Found a leak on the evap. Recovered refrigerant, re-solder the evap. pulled 28"vac w/ pump, watched, good, charged 4.75oz r134a, unit cooling, pressures good, op test ok"
Near Painesville Township, OH 44077
Jeff M
Job Details:
06/07/2019
WASHER WHIRLPOOL WFW92HEFW In the process of disassembling the motor the bolt that holds on the road or broke in the shaft. Needs new bolts. I drilled the old bolt out Threads will need to be tapped died to clean the threads up.; ordrng 1 W11253212 (BOLT)
Near Newbury Township, OH 44065
Joe O
Job Details:
06/07/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Cc: leaking, ice build up in freezerFound evap drain tube pluggedCleared debris and ice from drain tubeFound service pointer pertaining to this issueNeeds drain tube; ordrng 1 W10619951 (drain tube)"
Near Cleveland Heights, OH 44118
Joe O
Job Details:
06/07/2019
REFRIGERATOR GE GTS16GSHJRSS "Cc: evap fan noiseFound evap fan to have a lot of shaft playNeeds evap fan motor; ordrng 1 WR60X23584 (motor ac/dc evap fan5808), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Walton Hills, OH 44146
Corey L.
Job Details:
06/07/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Customer complaint lights are dimmer than before, found a light out on the led module board, replaced with part sent, op test good"
Near University Heights, OH 44118
Joe O
Job Details:
06/07/2019
WASHER WHIRLPOOL WFW95HEDW0 "Cc: error code f3e1Found error codes f3e1(water level fault), f6e3(communication error), and f8e3(over flow conditions)Followed steps per tech sheet for each errorCalled whirlpool tech line spoke with CathyAdvised my to run unit through diagnostics Check
Near Novelty, OH 44072
Joe O
Job Details:
06/07/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "Cc: freezing food in ff section Found unit to be pretty stockedFound temps in ff section to be at 36-38 degreesAdvised customer to allow room for air to flowTested thermistor at control found thermistor to be at 11,000 ohmsAdjusted freezer temps down fro
Near Mayfield Heights, OH 44124
Joe O
Job Details:
06/07/2019
DISHWASHER WHIRLPOOL WDF310PAAS1 Cc: leaking by power boxFound unit leaking from floatPulled float assembly out found float full of debrisRemoved debrisRan test cycleOp test okLeft water mat under unitAdvised customer to watch for another leak
Near Cleveland, OH 44113
Dan H
Job Details:
06/07/2019
REFRIGERATOR MAYTAG MFI2570FEZ06 "Customer complaint of no lights and no cooling, fresh food section and freezer section at 73 degrees, nothing is running, display is blank, user interface buttons unresponsive, control is recieving 120vac , unit needs new control and user interface ;
Near Madison, OH 44057
Jason N
Job Details:
06/07/2019
DISHWASHER KITCHENAID KDTE204ESS0 "Cc unit smokingPlugged in unit, ran diagnostics, found codes 6-4 for float switch open, 8-2 for drain electrical problem, and 8-1 for slow drain. Talked to customer via phone convo, said it smelled like burning electrical and unit didn’t drain. Found pie
Near Cleveland, OH 44106
Dan H
Job Details:
06/07/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Recovered refrigerant, installed compressor and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 4.27oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before rest
Near Garfield Heights, OH 44105
Dan H
Job Details:
06/07/2019
WASHER AMANA NTW4516FW2 "Customer complaint that unit is not working, ran diagnostics no error codes found, ran manual test cycl e. , unit spins and agitates, started normal wash cycle, unit filled and began washing, unit is operating as designed"
Near Lorain, OH 44053
David R
Job Details:
06/07/2019
RANGE GE JGBS66DEK1BB Cc of clicking. When you turn on burner it will light and then turn it off all burners will keep clicking constantly by them selves. Ordering spark switch harness.; ordrng 1 WB18X31213 (HARNESS SWITCHES )
Near MIDDLEBRG HTS, OH 44130
Dan H
Job Details:
06/07/2019
OTR MICROWAVE WHIRLPOOL WMH32519HW2 "Customer complaint that unit is sparking, heated a glass of water for 1 minute, repeated several times, no sparking observed, unit is heating, unit is operating as designed , found a scratch under rack mount, unit could possibly causing arcing, cleaned
Near Parma, OH 44129
Dan H
Job Details:
06/07/2019
WASHER MAYTAG MHW5500FC1 "Customer complaint of the F E error, plugged unit in, unit started draining , canceled, ran diagnostics no error codes found, ran test cycle, unit completed test cycle, unit is operating as designed"
Near Parma, OH 44134
Dan H
Job Details:
06/07/2019
RANGE WHIRLPOOL WFE515S0EW1 "Installed new element, op test good"
Near Parma, OH 44134
Dan H
Job Details:
06/07/2019
WASHER MAYTAG MVWX655DW0 "Customer complaint of loud noise, found pulley had come loose and rubbed through shield, added loc-tite and tightened pulley, installed new pulley shield , op test good ; used 1 W10427633 ("
Near North Royalton, OH 44133
Dan H
Job Details:
06/07/2019
DRYER WHIRLPOOL WED500DW2 "Customer complaint of railing/grinding/whistling sound, confirmed, found change rattling in bottom of unit, removed, op test good"
Near Brook Park, OH 44142
Corina B
Job Details:
06/07/2019
OTR MICROWAVE MAYTAG MMV1174DH2 Replaced the magnetron. Optest ok. ; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock
Near Ravenna, OH 44266
Brian M
Job Details:
06/07/2019
WASHER GE GTW330ASK1WW Cc of loud noise when spinning Found gearcase to be loud with low hand spin Removed washplate basket seems to be corroded around hub nut and shaft Needs gearcase washers and hub nut ; ordrng 1 WH01X26190 (belleville washer) and 1 WH02X10363 (nut hub) and
Near Brook Park, OH 44142
Corina B
Job Details:
06/07/2019
WASHER MAYTAG MVWB750YW0 Replaced the rps sensor. Ran a CO test. Started a rapid wash. Optest ok.
Near Streetsboro, OH 44241
Brian M
Job Details:
06/07/2019
WASHER FRIGIDAIRE FAFW3801LW3 Cc of leak customer had unit pulled out at time of arrival found water coming out of the front bottom of the door and bellow is extremely dirty and moldy and bottom lip of bellow is worn out and not sealing properly Unit is stackedNeeds bellow Customer d
Near Elyria, OH 44035
David R
Job Details:
06/07/2019
REFRIGERATOR WHIRLPOOL GB2FHDXWS07 Replaced drain tube and cleared all ice. Tested. Op test ok
Near Westlake, OH 44145
Gabriel P
Job Details:
06/07/2019
REFRIGERATOR GE GTH18HBB3RWW "Could not found noise ask customer to record it if it comes back,couldn’t duplicate issue did found some noise coming from fan but customer not sure if thats the grinding he was hearing evap has good frost pattern and condenser fan is clear is not grindi
Near Rocky River, OH 44116
Gabriel P
Job Details:
06/07/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Could not fine noise or cracking parts pp order she don’t need she doesn’t have a water line hook up taking with me
Near Kent, OH 44240
Brian M
Job Details:
06/07/2019
WASHER MAYTAG MVWX655DW1 Installed tub hub and gearcase Ran auto test and calibration OP TEST OK
Near Cleveland Heights, OH 44118
Jeff M
Job Details:
06/07/2019
DRYER WHIRLPOOL WED6400SW1 "IDILER pulley has failed. I took the pulley off sanded it down and greased it so the customer can use it in the meantime; ordrng 1 8547174V (IDILER ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Mantua, OH 44255
Brian M
Job Details:
06/07/2019
WASHER WHIRLPOOL GHW9100LW2 Cc of burning smell and loud noise when spinning Found tub damaged due to basket grinding into basket bearings are faulty Also found damage on bellow Needs back and front tub and bellow Customer does not want to repair at this point
Near Beachwood, OH 44122
Jeff M
Job Details:
06/07/2019
DISHWASHER KITCHENAID KDFE104DSS2 "Diverter motor is leaking needs a new diverter motor; ordrng 1 W10537869 (motor), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near South Euclid, OH 44121
Jeff M
Job Details:
06/07/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 The unit Is dispensing water really slow customer hasn’t change the water filter since day one. I recommended for her to change the filter first if that doesn’t fix it it’s going to need a new saddle valve. If it’s a saddle valve switch it to a quarter tu
Near Solon, OH 44139
Brian M
Job Details:
06/07/2019
DRYER WHIRLPOOL WED7500GW0 Cc of unit not powering Found voltage missing not getting 220v found hot and neutral reversed Needs outlet fixed by electrician
Near Bainbridge, OH 44023
Brian M
Job Details:
06/07/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Customer did not have actual pop but whirlpool had the information Cc of condensation on freezer gasket Verified that mullions are turned on Called whirlpool They said that they have a gasket kit that may help and it sounded like they wanted to to send it
Near Chagrin Falls, OH 44022
Brian M
Job Details:
06/07/2019
REFRIGERATOR KITCHENAID KFIS29PBMS02 Installed Ui Ran icemaker test OP TEST OK
Near Bay Village, OH 44140
Gabriel P
Job Details:
06/07/2019
DRYER MAYTAG MEDB765FW0 Customer gave me a demonstration of what was going on with unit she heated dryer for 5 minutes with clothes on there then she open dryer clean lint screen and add 20 minutes dry time and start but it run for a little bit and turns off also started to smel
Near Painesville, OH 44077
Jeff M
Job Details:
06/07/2019
REFRIGERATOR WHIRLPOOL WRF560SMHB00 Issue was the machine was shutting down mid cycle and back on. Dallas that it was plugged into was very loose the outlet needs replaced
Near Olmsted Falls, OH 44138
Corina B
Job Details:
06/07/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM00 "CC that the unit is not making any ice and the ice cream is soft. Ff 53* fz 20* ice box 32*. Checked the evap had frost patterns in step 4. Checked the 3 way valve, opens. The ui is dim. Will need a new ui, the deli ui is not working. Checked the thermis
Near Shaker Heights, OH 44120
Jeff M
Job Details:
06/07/2019
REFRIGERATOR KITCHENAID KFIS29PBMS00 Installed new part unit op tested good
Near Westlake, OH 44145
Corina B
Job Details:
06/07/2019
WALL OVEN KITCHENAID KEBI200VBL "CC that the top unit does not reach temp and the bottom takes over and hour to reach temp and the timer does not work. Checked temp 150* after 20 minutes set at 350*. Will need a new thermostats and timer. Parts are no longer available. ; ordrng 1 314865
Near Rocky River, OH 44116
Corina B
Job Details:
06/07/2019
RANGE WHIRLPOOL WEE745H0FS1 Replaced the control and membrane. The control panel is scratched. Will need a new panel. Office to order part; ordrng 1 W10884503 (panl-cntrl)
Near Mentor, OH 44060
Jeff M
Job Details:
06/07/2019
DRYER WHIRLPOOL WED5800BW Called wp tl I told him about the vent light coming on. He told me The light is more less a reminder to clean the trap
Near Perry, OH 44081
Jeff M
Job Details:
06/07/2019
REFRIGERATOR FRIGIDAIRE FFHS2322MBJA "Mice chewed the drain drip hose in 2; ordrng 1 241830905 (DRAIN HOSE), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Strongsville, OH 44149
Corina B
Job Details:
06/07/2019
RANGE MAYTAG MER6600FZ2 CC that there is a popping noise when opening the door. Found the right hinge is hitting the frame. Replaced the hinge from surplus stock. Optest ok. ; used 1 WPW1029924 (HINGE) from stock
Near Avon Lake, OH 44012
Gabriel P
Job Details:
06/07/2019
FREEZER UPRIGHT FRIGIDAIRE LFFU14F5HWL "Freezer is on garage found compressor not running jump started with jr tool compressor started and started seeing frost on top on evap unplug put in a new start device nothing ,did not started I think the capacitor is bad anyway check power to control 12
Near North Olmsted, OH 44070
Corina B
Job Details:
06/07/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "CC that there is food freezing in the ff, frost in the fz. and water on the gaskets. Ff 42 fz10. Checked the thermistor ff 10000 ohms fz 18000ohms. Checked the gaskets, good. Optest ok"
Near Brecksville, OH 44141
Corey L.
Job Details:
06/07/2019
DISHWASHER JENN-AIR JDB2150AWP "Customer complaint dishwasher is loud and makes banging sounds, confirmed noise is coming from chopper blade, per tech pointer chopper needs cleaned out, customer would like to attempt this and will call us if he has an issue, also found upper rack front
