We serviced a
JJW9630DDS JENN-AIR
Model RANGE
Near Independence, OH 44131
Chris H.
Job Details: 07/10/2017
Customer complaint that unit is displaying a 4d21 error code, error code is fan speed low rpm error, lower fan is operating,upper fan is receiving power, unit needs a new upper cooling fan, confirmed with bb, ordering part ; ordrng 1 WP74008383 (fan- tange ), schdld next appmnt for 7/13 THU
We serviced a
GD5YHAXNL03 WHIRLPOOL
Model REFRIGERATOR
Near South Euclid, OH 44121
Dan H
Job Details: 07/10/2017
Customer complaint that unit is not cooling properly, fresh food section temperature at 60 degrees, freezer section temperature at 37 degrees, evaporator fan is running, good frost pattern on evaporator, compressor and condenser fan are running, compressor amp draw at 1.6amps, condenser is clogged with dust and debris, condenser needs cleaned and thermostat, customer does not want repair at this time, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Cleveland, OH 44124
Jessica Shreve
Job Details: 07/10/2017
Customer complaint that unit is leaking, ran diagnostics no error codes found, ran manual test cycle, opened valves, filled tub, started drain pump, no leaks found, unit is operating as designed ; Job Cmpltd,
We serviced a
KBFS25EWMS3 KITCHENAID
Model REFRIGERATOR
Near Cleveland Heights, OH 44121
Dan H
Job Details: 07/10/2017
Customer complaint that unit is leaking water, found ice buildup common with evaporator drain tube clog, unit has duck bill style drain tube, unit needs new ptrap style drain tube and ice cleared, cleared ice, installed new drain tube, op test good, drain tube covered per Special Project S38253; used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd,
We serviced a
GTS18KBMBRBB FRIGIDAIRE
Model REFRIGERATOR
Near Cleveland, OH 44104
Dan H
Job Details: 07/10/2017
Customer complaint that unit is leaking, found evaporator drain tube clogged, cleared evaporator drain tube, op test good ; Job Cmpltd
We serviced a
WRS325FNAH01 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44103
Dan H
Job Details: 07/10/2017
Customer complaint that unit is not cooling properly, fresh food section temperature at 54 degrees, freezer section temperature at 15 degrees, evaporator fan is running, evaporator has good frost pattern, compressor and condenser fan are running, compressor amp draw at 1amp, condenser is clean, door gaskets are sealing, spoke to bb suggested customer fill empty space in fresh food section and freezer section with jugs of water to seek if that helps unit maintain temperature, will call customer tomorrow to get results; Job Cmpltd
We serviced a
WFG515S0EW1 WHIRLPOOL
Model RANGE
Near Cleveland, OH 44121
Dan H
Job Details: 07/10/2017
Installed new main control board, op test good ; Job Cmpltd,
We serviced a
WRB322DMBW00 WHIRLPOOL
Model REFRIGERATOR
Near Jefferson, OH 44047
Dan H
Job Details: 07/10/2017
Recovered refrigerant, installed compressor and filter drier, brought system into a 28" vacuum, watched 15 minutes, no change on gauges, recharged unit with 5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; Job Cmpltd
We serviced a
WFG505M0BW WHIRLPOOL
Model RANGE
Near Brooklyn, OH 44144
Corina B
Job Details: 07/10/2017
Replaced the parts listed. Unit is not hooked up. ; Job Cmpltd
We serviced a
WTW8700EC0 WHIRLPOOL
Model WASHER
Near East Cleveland, OH 44112
Corina B
Job Details: 07/10/2017
CC that f5 keeps flashing. Plugged unit in and f5 keeps flashing. Will not go into diag. Called BB to order a main control and lid switch. ; ordrng 1 W10812415 (cntrl-elec) and 1 W10861642 (latch), schdld next appmnt for 7/12 WED
We serviced a
WRF990SLAM00 WHIRLPOOL
Model REFRIGERATOR
Near Willowick, OH 44095
Corina B
Job Details: 07/10/2017
Found an ice build on the back of the left hand of the ff. Found sevice pointer W10739305 to replace the Valero seal and the adapter. Called BB to order parts. ; ordrng 1 W10612142 (adapter 7568) and 1 W10739629 (gasket 716), schdld next appmnt for 7/12 WED
We serviced a
MEDX6STBW1 MAYTAG
Model DRYER
Near Willoughby, OH 44095
Corina B
Job Details: 07/10/2017
CC that the dryer will not start. Found the start button is knocked off. Re-installed the start button. Plugged unit in and cycled the unit. Optest ok.; Job Cmpltd
We serviced a
WFC340S0EW0 WHIRLPOOL
Model RANGE
Near Willoughby, OH 44095
Corina B
Job Details: 07/10/2017
Replaced the parts listed. The oven light does not work. Found the door switch is open. Called BB to order part. Atten erian maintenance when shipping part. ; ordrng 1 9757238 (switch-door), schdld next appmnt for 7/11 TUE
We serviced a
WDF560SAFM1 WHIRLPOOL
Model DISHWASHER
Near MENTOR ON THE, OH 44060
Corina B
Job Details: 07/10/2017
Replaced the inlet valve. Did not run unit, its not hooked up. ; Job Cmpltd
We serviced a
JGB650SEFSS GE
Model RANGE
Near Cleveland, OH 44128
Chris H.
Job Details: 07/10/2017
Customer complaint that units center burner flame doesnt burn evenly, found center burner head dirty, cleaned burner head flame is now even, op test good ; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS27CXMS5
Near Solon, OH 44139
Robert A.
Job Details: 07/10/2017
Complaint, not making ice, freezing food in ff, moisture in ff, frz -1, ff27Needs facia kit per svc pntr R8178796-A, i/m cycled and filled on its own, Ran diagnostics, damper failed, needs damper; ordrng 1 W10323239 (FACIA KIT) and 1 WPW10247377 (DAMPER), schdld next appmnt for 7/13 THU ! [**], saved tckt [SdLink\294131a.png], saved tckt
We serviced a
MTB2156GEB WHIRLPOOL
Model REFRIGERATOR
Near Garfield Heights, OH 44105
Chris H.
Job Details: 07/10/2017
Gasket was not cooperating, right on last corner install, door liner cracked, part is discontinued, gs will look into it ; schdld next appmnt for 7/12 WED
We serviced a
WHIRLPOOL DISHWASHER
Model MDB7749AWB1
Near Walton Hills, OH 44146
Robert A.
Job Details: 07/10/2017
alled wptl rick, auth for panel part only. Auth. S25453Sr 7719503615Replaced panel, op test ok Please refund difference; Job Cmpltd,
We serviced a
PVM9179SF1SS GE
Model MICROWAVE
Near Wickliffe, OH 44092
Chris H.
Job Details: 07/10/2017
Installed new door, op test good; Job Cmpltd
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Solon, OH 44139
Tim G.
Job Details: 07/10/2017
Complaint that the start switch is loose. Checked and found the switch was not locked into place causong the switch to be pushed in completely in. Reinstalled switch, op test good. ; Job Cmpltd, s
We serviced a
KITCHENAID COOK TOP
Model KCGD500GSS00
Near Aurora, OH 44202
Tim G.
Job Details: 07/10/2017
Installed new cooktop, op test good. ; Job Cmpltd,
We serviced a
WFG515S0EW0 WHIRLPOOL
Model RANGE
Near Cuyahoga Heights, OH 44127
Chris H.
Job Details: 07/10/2017
Customer was unable to remove glass light cover in oven to replace bulb, removed cover, unit is under aarons warranty confirmed with gv, op test good ; Job Cmpltd
We serviced a
JGS9900BDB WHIRLPOOL
Model RANGE
Near Parma, OH 44134
Chris H.
Job Details: 07/10/2017
Installed new parts, op test no good, found one broken wire, fixed, still tested no good, found contacts on spark module intermittently making contact, adjusted all contacts, op test good ; Job Cmpltd
We serviced a
NED4655EW1 WHIRLPOOL
Model DRYER
Near Cleveland, OH 44105
Chris H.
Job Details: 07/10/2017
Customer complaint that unit is not starting, found unit is not receiving voltage, found breaker tripped, reset breaker had 240 volts at back of unit, if problem persists customer will need to contact a certified electrician, op test good; Job Cmpltd
Near Richmond Heights, OH 44143
Robert A.
Job Details: 07/10/2017
WHIRLPOOL REFRIGERATOR WRX988SIBM0rz0 ff52, found ff evap frozen, ran diognastics, fan not running, thermistor open, needs fan, harness, thermistor kit; ordrng 1 W11087438 (FAN/THERMISTOR/HARNESS), schdld next appmnt for 7/12 WED ! [**],
We serviced a
AMANA WASHER
Model NFW7200TW
Near Cleveland, OH 44120
Robert A.
Job Details: 07/10/2017
Found unit not draining, lines clear, pump just making noise, needs pumpDrained water watched spin, good; ordrng 1 WPW10175948 (PUMP123.10), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 7/12 WED !,
We serviced a
WHIRLPOOL WASHER
Model LSQ9030PQ0
Near South Euclid, OH 44121
Robert A.
Job Details: 07/10/2017
Found drain pump leaking, center shaft of trans spins free, needs trans, spin tube damaged, , adj dogs (smooth) clutch greasy; ordrng 1 285785 (clutch) and 1 3360629 (gear case) and 1 80040 (agitator dogs) and 1 W10820043 (BASKET DRIVE) and 1 WP21366 (NUT) and 1 WP3363394 (PUMP) and 1 WP389140 (DRIVE BLOCK), schdld next appmnt for 7/12 WED ! [**],
We serviced a
RF364LXMQ WHIRLPOOL
Model RANGE
Near Concord Township, OH 44077
Dan H
Job Details: 07/10/2017
Customer complaint that unit is overheating, ran diagnostics found f3e2(bake/broil over range) error code, oven temperature sensor measures at 2700 ohms, should be 1100 ohms, unit needs new oven temperature sensor ; ordrng 1 WPW10181986 (oven temperature sensor ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 7/11 TUE
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWBB01
Near Mentor, OH 44060
Robert A.
Job Details: 07/10/2017
Installed frz light switch, op test ok; Job Cmpltd,
We serviced a
LGGF3043KFB FRIGIDAIRE
Model RANGE
Near Perry, OH 44081
Dan H
Job Details: 07/10/2017
Customer complaint that oven is not heating, started bake for 350 degrees, oven burner did not light, ignitor barely glowing, ignitor recieving 120vac, unit needs new ignitor, installed new ignitor, op test good ; used 1 12400035 (IGNITOR ) from stock, Job Cmpltd
We serviced a
FRIGIDAIRE DRYER
Model AGQ7000ES1
Near Mentor, OH 44060
Robert A.
Job Details: 07/10/2017
Founf e68 code, stuck key, cleared code, tested keys, ran unit unit running and heating, cust states that unit will run, but stops and flashes code, needs uiCust to let us know; ordrng 1 134557200 (pc board202.89), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,job compltd
We serviced a
FPID2497RF1A FRIGIDAIRE
Model DISHWASHER
Near Lakewood, OH 44107
Dan H
Job Details: 07/10/2017
Customer complaint that unit is not draining, started normal wash cycle, cancelled cycle after unit filled, unit drained, repeated several times, with same results, unit is operating as designed ; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Lyndhurst, OH 44124
Robert A.
Job Details: 07/10/2017
Ff38, frz-5, comp and fans running, ice bin full, i/m cycled on its own, found ice in frz from door not sealing, reset door, checked all seals, good, op test ok; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KFCO22EVBL5
Near University Heights, OH 44118
Robert A.
Job Details: 07/10/2017
Found a piece of ice stuck in teeth, removed, i/m cycled on its own, stripper broken, low water supply causing small cubes, plastic supply line should be replaced with copper line, saddle valve should be replaced with inline valve for proper water supply bypassed filter, no change, needs line and valve replaced, replaced ice maker, op test ok; used 1 W10884390 (ICE MAKER ASSY82.39) from stock, , Job Cmpltd,
We serviced a
25379152990 KENMORE
Model REFRIGERATOR
Near Cleveland, OH 44102
Dan H
Job Details: 07/10/2017
Customer complaint that unit is not cooling properly, fresh food section temperature at 59 degrees, freezer section temperature at 7 degrees, compressor and condenser fan are running, evaporator fan is not running, evaporator has good frost pattern, evaporator fan recieving 120vac, flicked evaporator fan, evaporator fan started, unit needs new evaporator fan motor, customer does not want repair;
We serviced a
GE DRYER
Model GTD65EBSJ0WS
Near Novelty, OH 44072
Robert A.
Job Details: 07/10/2017
Installed and programmed control sent to cust, op test ok; , Job Cmpltd,
We serviced a
KRFC300ESS01 WHIRLPOOL
Model REFRIGERATOR
Near Lakewood, OH 44107
Dan H
Job Details: 07/10/2017
Customer complaint of frost build up in freezer section, floor in front of unit scratched prior to refirgerator diagnosis(see pic), no air leaks in cabinet, fresh food section doors are sealing, freezer section door is sealing, unit is operating as designed ; Job Cmpltd
We serviced a
WDT720PADM2 WHIRLPOOL
Model DISHWASHER
Near Cleveland, OH 44113
Dan H
Job Details: 07/10/2017
Installed new door handle hardware and handle, op test good ; Job Cmpltd
Near Novelty, OH 44072
Robert A.
Job Details: 07/10/2017
We serviced a
WFE515S0ES0 WHIRLPOOL
Model RANGE
Near Cleveland, OH 44113
Dan H
Job Details: 07/10/2017
Installed new outer oven door glass, op test good ; Job Cmpltd
We serviced a
WFE515S0ES0 WHIRLPOOL
Model RANGE
Near Cleveland, OH 44113
Dan H
Job Details: 07/10/2017
Installed new outer oven door glass, op test good ; Job Cmpltd,
We serviced a
WFE515S0ES0 WHIRLPOOL
Model RANGE
Near Cleveland, OH 44113
Dan H
Job Details: 07/10/2017
Installed new outer oven door glass, op test good ; Job Cmpltd
We serviced a
WRT541SZDM00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44113
Dan H
Job Details: 07/10/2017
Customer complaint that unit is not making ice, found ice maker not plugged in, plugged in ice maker, ice maker cycled and filled, op test good ; Job Cmpltd
We serviced a
WDT720PADM2 WHIRLPOOL
Model DISHWASHER
Near Cleveland, OH 44113
Dan H
Job Details: 07/10/2017
New door panel came with dent and waso black, unit needs new stainless steel door panel; ordrng 1 WPW10644292 (PANEL), schdld next appmnt for 7/10 MON
We serviced a
WFE515S0ES0 WHIRLPOOL
Model RANGE
Near Cleveland, OH 44113
Dan H
Job Details: 07/10/2017
Installed new drawer panel, op test good ; Job Cmpltd,
We serviced a
WFE515S0ES0 WHIRLPOOL
Model RANGE
Near Cleveland, OH 44113
Dan H
Job Details: 07/10/2017
Building manager states unit is not damaged and does not needs repair, also unit is occupied and he does not have permission to enter so no pics available; Job Cmpltd
Near Cleveland, OH 44113
Dan H
Job Details: 07/10/2017
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW02
Near Maple Heights, OH 44137
Tim G.
Job Details: 07/10/2017
Installed new compressor and drier. Pulled and held a 28"vac for 20mins (no change). Recharged the sys with 3.7oz of 134a, op test no good. Compressor ran for about 10mins unit began to cool and the compressor shut down very hard. Unplugged unit and checked between start, common, and run to find good resistance and nothing to ground. Tried to use start box after waiting 10mins for the pressures to equalize and found the compressor to have a locked rotor. Spoke to Gs no one stocks compressor. Customer contacting the consumer line and lowes. ; ordrng 1 W11092625 (COMPRESSOR), schdld next appmnt for 7/14 FRI ! [***],
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2311LBPA
Near Ravenna, OH 44266
Tim G.
Job Details: 07/10/2017
Complaint of chrushed ice all the time. Checked and found the ice bin lever under the solenoid asm causing the flap to not open. Repositioned, op test good. ; Job Cmpltd,
We serviced a
GE OTR MICROWAVE
Model PVM9195DF1BB
Near Aurora, OH 44202
Tim G.
Job Details: 07/10/2017
, Installed door customer provided, op test good. ;, Job compltd
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53520CS5
Near Solon, OH 44139
Tim G.
Job Details: 07/10/2017
Installed control and socket, op test good. ; Job Cmpltd,
Near WARRENSVL HTS, OH 44128
Tim G.
Job Details: 07/10/2017
Complaint that the unit take two cycles to dry. Checked unit and found to heat. Checked the wiring to the cord and found L1 or L2 with a different type of screw and loose. Used correct terminial bock screw and tightened, op test good. ; Job Cmpltd,
Near Aurora, OH 44202
Tim G.
Job Details: 07/10/2017
KitchenAid gas cooktop KCGD500GSS00, installed new cooktop , op test good.
We serviced a
MAYTAG REFRIGERATOR
Model M1BXXLZYB00
Near Highland Hills, OH 44122
Tim G.
Job Details: 07/10/2017
Installed drain pan and washer, op test good.; Job Cmpltd,
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53520CS5
Near Solon, OH 44139
Tim G.
Job Details: 07/10/2017
Installed new control, op test good. Tech has board for core return; Job Cmpltd,
We serviced a
GE DRYER
Model GTDP200EF1WS
Near Aurora, OH 44202
Tim G.
Job Details: 07/10/2017
Complaint that the unit will not start checked and found the timer knob shaft broken caused by the timer binding. Unit will need a timer and timer know. Cust has a foil accordion style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard. Customer doesnt want to repair unit due to cost. ; , Job Cmpltd,
We serviced a
AMANA DISHWASHER
Model ADB1300AFB1
Near Chardon, OH 44024
Robert A.
Job Details: 07/10/2017
Ran diognastics, no codes, water temp after fill 74deg, need to run hot water in sink before starting unit, watched cycle, heater is working, excess sudds in unit, op test ok; Job Cmpltd,
We serviced a
MAYTAG REFRIGERATOR
Model MFC2062FEZ00
Near Chesterland, OH 44026
Robert A.
Job Details: 07/10/2017
Recovered refrigerant, replaced comp and drier, pulled 28"vac w/pump, watched, good, charged 5oz r134a, unit cooling, pressures good, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW7300DW1
Near Hunting Valley, OH 44022
Robert A.
Job Details: 07/10/2017
Installed console and housing, ran test 51 and 52, good, op test ok; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KUDS01FLSS0
Near Chagrin Falls, OH 44022
Robert A.
Job Details: 07/07/2017
Removed kick plate and outer door panel, leveled and ran unit, good, talked w/cust, cust filling both cups, needs to use less soap, 1/2 of 1 cup, the small one empty, no leak found, op test ok; , Job Cmpltd,
We serviced a
WHIRLPOOL COOK TOP
Model W5CE3024XB00
Near Bainbridge, OH 44023
Robert A.
Job Details: 07/07/2017
Found hot indicator on, checked all elements, reset connections, light is off tested burners, light came on, watched, light went out, op test ok; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Streetsboro, OH 44241
Tim G.
Job Details: 07/07/2017
Customer now getting frost on the other side of the fz section. Checked and found the seal good all around. Called and spoke to Chris at techline sr# 7719481653 who found another service pointer W107558831B that states to add a bead of silicone around the liner of the fz. Due to gray interrior the silicone needs to be clear. Ordering silicone. ; ordrng 1 8201711 (adhesive), schdld next appmnt for 7/12 WED 8-11,
We serviced a
KITCHENAID DISHWASHER
Model KUDS35FXSS3
Near Munson Township, OH 44024
Robert A.
Job Details: 07/07/2017
Installed rollers, op test ok; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KUDS35FXSS3
Near Munson Township, OH 44024
Robert A.
Job Details: 07/07/2017
Installed rollers, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model GZ25FSRXYY2
Near Mantua Township, OH 44255
Tim G.
Job Details: 07/07/2017
Complaint that the unit is not making ice. Checked and found the ice maker cycling over and over without filling. Replaced ice maker due to failed module, op test good. Customer to change the water filter. ; used 1 W10882923 (ICE MAKER ASSY) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Streetsboro, OH 44241
Tim G.
Job Details: 07/07/2017
Installed evap and compressor. Pulled and held a 28"vac for 20mins. Recharged system with 5.25 oz of 134a. Found good frost pattern, op test good. ; Job Cmpltd, s
We serviced a
MAYTAG REFRIGERATOR
Model MBF2258XEB3
Near Kent, OH 44240
Tim G.
Job Details: 07/07/2017
Complaint that the unit is leaking water and there is ice on the fz floor caused by the grommet style drain. Installed new drain kit and cleared drain and ice, op test good. ; used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KUDS30FXWH3
Near Randolph Township, OH 44260
Tim G.
Job Details: 07/07/2017
Complaint that the unit caught fire when running. Checked unit (uninstalled in garage) and found the main control where the power supply connects to caught fire due to unknown reason. Checked the pigtail wiring and found no signs of heat or arching. Unit will need the main control and wiring harness. Called the safety team and spoke to Lynn sr# 7719417559 who stated that someone from whirlpool will be back in touch with the customer if they do not want to go forward with the repair. Spoke to customer, they do not want the unit repaired and will wait for whirlpools call. ; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW7300DW0
Near Roaming Shores, OH 44084
Arthur V
Job Details: 07/07/2017
Replaced parts listed. Op test no good. Needs gearcase. Reschedule at customer request. ( on vacation) ; ordrng 1 W10811956 (gearcase), schdld next appmnt for 7/13 THU !,
We serviced a
MAYTAG WASHER
Model MHWE500VP00
Near Thompson, OH 44086
Robert A.
Job Details: 07/07/2017
Ran diognastics, f21 long drain, watched cycle, inspected pump, water in motor, just humming, replaced, ran test again, good, op test okFill hoses are cracked, suggest replacing; used 1 WPW10730972 (PUMP155.00) from stock, , Job Cmpltd,
We serviced a
WHIRLPOOL WALL OVEN
Model WOD51EC7AB03
Near Highland Heights, OH 44143
Robert A.
Job Details: 07/07/2017
Replaced outer glass, top oven, op test ok; Job Cmpltd,
We serviced a
AMANA OTR MICROWAVE
Model AMV2307PFS0
Near South Euclid, OH 44121
Robert A.
Job Details: 07/07/2017
Found inline fuse open, jumped out, tested door switches, good, tested unit, good, replaced fuse, tested op test ok; used 1 W10138793 (FUSE, MICROWAVE) from stock, Job Cmpltd,
We serviced a
MAYTAG DISHWASHER
Model MDB7749SBM3
Near Shaker Heights, OH 44122
Robert A.
Job Details: 07/07/2017
Ran diagnostic cycle, cold water code, motor not running code, watched cycle, no codes at end, op test ok; , Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW0
Near Pepper Pike, OH 44124
Robert A.
Job Details: 07/07/2017
Ran diagnostics f8e6 water hazard, checked lid lock, good, checked pressure hose, tested valves, good, ran test 51, all passed, ran test 52, good, op test ok; Job Cmpltd,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2322MWD
Near South Euclid, OH 44121
Robert A.
Job Details: 07/07/2017
Complaint water from disp not working correctly, found water line in door not going to the correct place in disp, corrected, good, complaint no ice, Found molex plug for i/m disconnected, corrected, advanced i/m, unit cycled and filled, op test ok Called owner with quote ok Please run card; Job Cmpltd,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2322MWD
Near South Euclid, OH 44121
Robert A.
Job Details: 07/07/2017
Complaint water from disp not working correctly, found water line in door not going to the correct place in disp, corrected, good, complaint no ice, Found molex plug for i/m disconnected, corrected, advanced i/m, unit cycled and filled, op test ok Called owner with quote ok Please run card; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM5
Near Wickliffe, OH 44092
Robert A.
Job Details: 07/07/2017
Found stops on track broken; ordrng 1 WPW10195622 (STOPS), schdld next appmnt for 7/11 TUE !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDW00
Near Beachwood, OH 44122
Robert A.
Job Details: 07/07/2017
Complaint, door not self closing, doors were reversed when delivered, cap to fill holes missing, frz door gasket sagging down Leveled unit, needs caps and gasket; ordrng 1 W10741118 (gasket-fip) and 5 WPW10520304 (BUTTON)s, schdld next appmnt for 7/11 TUE !
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADW2
Near Lyndhurst, OH 44124
Robert A.
Job Details: 07/07/2017
Ran diognastics cold water code, temp after fill 90 deg, watched cycle diverter not finding position, wash mator making noise, needs sump asm; ordrng 1 WPW10671941 (SUMP ASM), schdld next appmnt for 7/10 MON !,
We serviced a
MGDC215EW2 MAYTAG
Model DRYER
Near Cleveland, OH 44105
Jeff M
Job Details: 07/07/2017
The vent kept falling off the back of the dryer I tighten the clamp unit tested good; Job Cmpltd,
We serviced a
AFI2539ERM01 AMANA
Model REFRIGERATOR
Near Amherst Township, OH 44001
Paul H.
Job Details: 07/07/2017
Replaced slides and brackets, tested, functioning properly; Job Cmpltd
We serviced a
NTW4516FW1 AMANA
Model WASHER
Near Lorain, OH 44052
Paul H.
Job Details: 07/07/2017
Installed new control, calibrated, ran test, op test ok; Job Cmpltd
We serviced a
MDB8959SBB1 MAYTAG
Model WASHER
Near Avon Lake, OH 44012
Paul H.
Job Details: 07/07/2017
Replaced control panel, tested, op test ok;
We serviced a
MVWB855DC MAYTAG
Model WASHER
Near Seven Hills, OH 44131
Jeff M
Job Details: 07/07/2017
Machine is not filling with water but in a test mode it will fill with water and mechanically everything works. control is not allowing it to cycle automatically needs a new control; ordrng 1 W10916649 (CONTROL)
We serviced a
MEDB755DW2 MAYTAG
Model DRYER
Near Parma, OH 44134
Jeff M
Job Details: 07/07/2017
was disassembling machine I found the rear bracket that holds the motor in place is broken do to the fan hitting the screws that I found inside the machine see pictures of the broken bracket and screws I found. unfortunately the rear bulkhead assembly will need to be ordered to finish the repair; ordrng 1 W11034908 (BULKHEAD)
We serviced a
ET1PHKXPT02 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44108
Jeff M
Job Details: 07/07/2017
The unit is not cooling properly I found that the compressor is drawing .84 A there's next to no frost pattern on the evaporator the start device is working properly the unit has a CFC leak
We serviced a
GSS30C6EYY03 WHIRLPOOL
Model REFRIGERATOR
Near Shaker Heights, OH 44122
Jeff M
Job Details: 07/07/2017
The door has dents and it C picture needs to be re-ordered; ordrng 1 LW10367500 (dor-fip ms)
We serviced a
KRFC704FBS00 WHIRLPOOL
Model REFRIGERATOR
Near Sheffield Lake, OH 44054
Paul H.
Job Details: 07/07/2017
Replaced valve, heater and reservior, found clip on filter housing damaged, also noticed missing gasket on cold duct for ice maker, replacing.; ordrng 1 W10794370 (HOUSING) and 1 W10828418 (gasket),
We serviced a
MVWC415EW2 MAYTAG
Model WASHER
Near Elyria, OH 44035
Paul H.
Job Details: 07/07/2017
Ran diagnostics, error f5e3 lid unlock fault, ran auto test, no issues with lid lock, however observed loud ratcheting noise, after investigation, found pulley is fully seated but extends too far down causing rubbing on the slots for the belt shield, gearcase misaligned, needs replacing. Also replacing warped belt shield; ordrng 1 W10806333 (gearcase) and 1 WPW10550173 (shield),
We serviced a
WHIRLPOOL WASHER
Model MHW8200FW0
Near Moreland Hills, OH 44022
Tim G.
Job Details: 07/07/2017
Complaint that the unit is not spinning fast enough. Checked unit for errors and found none stored. Ran a self test cycle, op test good. Tested a drain and spin and found a a good spin. Tech did notice that there were a lot of suds in the unit when going through the self test. Unit has an auto feed dispenser set at x2 for the concentration and normal hardness for water. Checked and found the water very hard (425 ppm). Suggested to customer to try the unit with out the self dispensing unit and only use 2tbls of detergent as suds could cause the unit to not spin fast enough (causing the basket to bind). Unit appears to be working at normal op. Tech yelled out to customer several times and was not able to find anyone. Tech called the number on the work order and spoke to the mother and advised what the issue was. Mother gave tech customers number and no answer was found. ; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWC300VW1
Near Chagrin Falls, OH 44022
Tim G.
Job Details: 07/07/2017
Complaint that the unit would not drain out and spin. Tested unit on a spin cycle and found unit to drain and spin. Filled unit on a regular cycle to check the timer op and agitation. Found the timer working properly and the unit to agitate. Advanced back to drain and spin and found no issues. Tech not able to duplicate problem. Customer did state that last Friday during the storm there were power issues in the area. Customer to call if problem should happen again. ; , Job Cmpltd,
We serviced a
JEN AIR REFRIGERATOR
Model JFC2290VPF2
Near Solon, OH 44139
Tim G.
Job Details: 07/07/2017
Complaint that the mullion popped out of its bracket. Reinstalled mullion, op test good. Customer also has several broken door bins and ordered their own. Found unit to also need the lft ff door gasket due to damage from the mullion. Quoted customer for repair and they would like to think about it first. ; , Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW1
Near Solon, OH 44139
Tim G.
Job Details: 07/07/2017
Complaint that the unit goes back and forth between rinse and spin. Checked unit for errors and found a F0E5 (off balance load) which will cause the unit to try to rebalance the load. Tested the unit in a rinse and spin with bath towels to check the suspension and found unit to work at normal op. Tech not able to duplicate issue. Instructed customer on loading and detergent useage. Unit working at normal op. ; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KUDS30FXPA9
Near Aurora, OH 44202
Tim G.
Job Details: 07/07/2017
Complaint that the unit is burning dishes (leaving a black marking). Checked unit and found a stored 10-1 dispenser electrical problem. Ran unit in a service test cycle and and the unit to suds up to the point where is leaked. Found suds caused by rinse aid and with excessive suds could cause poor rotation in the spray arm in return causing poor water circulation. Found the water temp at the sink to be 136degs (too hot). Advised the customer to lower the temp setting on their hot water tank to recommended. Unit will need a new dispenser due to leaking rinse aid and tech also noticed that the start led is very dim on the control compared to the other leds. Unit will also need UI. ; ordrng 1 WPW10304408 (dispenser) and 1 WPW10500088 (panel-cntl), schdld next appmnt for 7/12 WED !, saved tckt
We serviced a
WHIRLPOOL RANGE
Model WFG540H0ES0
Near Aurora, OH 44202
Tim G.
Job Details: 07/07/2017
Complaint that the oven is not keeping temp. Checked unit and found that when baking the unit's ignition system is going into a lock out due to the burner noting maintaining a good ground. Added ground strap to burner and attached to the chassie of the unit. Tested unit in a bake cycle and found good ignition. Unit at good op. ; Job Cmpltd,
We serviced a
WHIRLPOOL MICRO OVEN
Model WMH53520CS5
Near Aurora, OH 44202
Tim G.
Job Details: 07/07/2017
Complaint that the unit displays open close door when trying to use. Found door switches causing the error. Replaced same, op test good. ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF992FIFM00
Near Aurora, OH 44202
Tim G.
Job Details: 07/07/2017
Complaint that the doors are not level with each other. Found the rt ff door too high. Lowered door by lowering adjustment pin, unit doors now level. ; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Ravenna, OH 44266
Arthur V
Job Details: 07/07/2017
Installed new valve, cleared errors, ran recal cycle, op test good.; Job Cmpltd
We serviced a
KENMORE DISHWASHER
Model 665.1329K112
Near Mantua, OH 44255
Tim G.
Job Details: 07/07/2017
Complaint that the unit is not draining. Customer already had water removed from unit. Tested drain pimp and found to run. Pulled pump from the sump and found the impeller damaged caused by glass. Quoted customer for repair and replaced pump, op test good. ; used 1 WPW10348269 (PUMP-DRAIN) from stock, , Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model MVWB450WQ0
Near Willoughby, OH 44094
Arthur V
Job Details: 07/07/2017
Ran diagnostics no errors. Cust states hinge is only issue. Left side hinge pie broke and screw went with broken piece. Needs screw before repair can be completed also order right side hinge---; ordrng 2 WPW10119828 (screw)s and 1 WPW10141679 (hinge), schdld next appmnt for 7/10 MON !,