Near North Madison, OH 44057
Arthur V
Job Details:
06/14/2019
DISHWASHER WHIRLPOOL WDTA50SAHV0 Replaced dishwasher dispenser door and spring. Op test good
Near Orange, OH 44022
Jason N
Job Details:
06/14/2019
REFRIGERATOR KITCHENAID KSCS25FTMS02 "Cc too cold in freezer and sometimes in ffChecked freezer temps, good at 4 degrees, ff temps at 56 degrees. Ran diagnostics, thermistors tested good, damper door not moving correctly. Removed damper, found packed frost built up in damper door assembly an
Near Fairview Park, OH 44126
Corina B
Job Details:
06/14/2019
DISHWASHER WHIRLPOOL WDT970SAHV0 "CC that the unit is not draining. Checked drain pump, clear. Found the stand pipe the drain hose is connected to is clogged. Will need a plumber. Took pic. Advised customer to have the drain hose connected to the garbage disposal instead of the stand pip
Near Parma Heights, OH 44130
Corina B
Job Details:
06/14/2019
WASHER WHIRLPOOL WFW85HEFW1 "Cust showed pop, sent pic. CC that the unit shakes in a drain and spin. Found a ship bolts in the back of the unit. Removed the shipping bolts. Ran a drain and spin. Optest ok."
Near Parma, OH 44129
Corina B
Job Details:
06/14/2019
RANGE JENN-AIR JES9860CAS02 CC that the front left burner is not working. Found the front left burner not turning on. Switched cartridges and the left burner did not turn on. Checked the switch has continuity on the red and purple and the black and purple. Will need a new relay. Wil
Near Olmsted Township, OH 44138
Gabriel P
Job Details:
06/14/2019
FREEZER FRIGIDAIRE FFU17F5HWS "Drain tube was clogged steam and clear out drain tube,opt test ok ; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock"
Near Olmsted Falls, OH 44138
Gabriel P
Job Details:
06/14/2019
DRYER WHIRLPOOL WED5000DW2 Temp coming off dryer is 181 degrees found ventilation clogg from out side not lettind air to come out advise customer to get maintenance to clean it opt test ok
Near Shaker Heights, OH 44122
Dan H
Job Details:
06/14/2019
REFRIGERATOR KITCHENAID KSCS25FVMS02 "Installed new control and user interface, op test no good, homes harness in door again, found red and blue wires open, unit needs new freezer section door, door is no longer available ; ordrng 1 W10257791 (dor-fip ss)"
Near Independence, OH 44131
Corey L.
Job Details:
06/14/2019
DRYER SAMSUNG DV56H9000GP/A2 "Customer complaint of loud noise during operation, confirmed found idler pulley failed, advised roller replacement also; ordrng 1 DC93-00634A (IDLER ASM 44.42) and 2 DC97-16782C (37.20 ROLLERS)s, used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Strongsville, OH 44136
David R
Job Details:
06/14/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Plugged in and hooked water up. Went down the row and all buttons on UI working. Fill valve, drain and motor working. 5-1 door stuck open error code. All components check good. Op test ok."
Near Bainbridge, OH 44023
Dan H
Job Details:
06/14/2019
DRYER WHIRLPOOL WED4815EW1 "Customer complaint that door is hard to close, loosened door catch and squeezed strike, unit is operating as designed, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it
Near Aurora, OH 44202
Dan H
Job Details:
06/14/2019
WASHER MAYTAG MVWB765FW2 "Customer complaint that clothes keep getting stuck under agitator, found agitator bolt loose, tightened, op test good"
Near East Cleveland, OH 44112
Jeff M
Job Details:
06/14/2019
WASHER MAYTAG MVWB765FW2 The unit is displaying a lock rotor error code. I try to do a load calibration the drum would not turn but the drum turns freely unit needs a new clutch in main control; ordrng 1 W10754448 (clutch) and 1 W11195970 (MAIN CONTROL )
Near Cleveland, OH 44102
Dan H
Job Details:
06/14/2019
RANGE KITCHENAID KSGG700ESS1 "Installed new door glass and regulator, op test good"
Near Strongsville, OH 44136
David R
Job Details:
06/14/2019
FREEZER WHIRLPOOL WRT541SZDB00 "Checked and Fz door looks good, closing and no gaps on the seal. Checked FF door as well. Both look good and no gaps. Steam out anyway. Op test ok"
Near Aurora, OH 44202
Brian M
Job Details:
06/14/2019
RANGE WHIRLPOOL WOD77EC0HS01 Installed Ui ran test bake to 350 upper and lower oven OP TEST OK
Near Mentor-on-the-Lake, OH 44060
Jason N
Job Details:
06/14/2019
OTR MICROWAVE WHIRLPOOL WMH32519HZ1 Installed listed control board and bulb socket. Ran heat test to test functionality. Tested light controls. All functions normal. Op test good.
Near Shaker Heights, OH 44120
Jason N
Job Details:
06/14/2019
DISHWASHER MAYTAG MDB4949SDM2 "Cc unit leakingCustomer stated water around front corner of unit, and front of sink as well as under sink cabinet.Ran multiple wash and drain tests, checked all water and drain connections on unit. Door gasket looks good. Could not locate a leak on unit
Near Cleveland, OH 44128
Jason N
Job Details:
06/14/2019
DRYER WHIRLPOOL WED5000DW2 "Installed listed thermals. Removed detergent cup from vent tube. Ran dryer op test. Good heat, op test good."
Near Richmond Heights, OH 44143
Jason N
Job Details:
06/14/2019
REFRIGERATOR KITCHENAID KRSF505ESS01 Installed listed light modules. Op test good. Illumination has returned to freezer.
Near Wickliffe, OH 44092
Jason N
Job Details:
06/14/2019
DISHWASHER KITCHENAID KDTM354DSS5 Customer had unit uninstalled from counter Installed listed track rails. Mounted rack. Op test good.
Near Eastlake, OH 44095
Jason N
Job Details:
06/14/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Installed listed gasket. Op test good.
Near Strongsville, OH 44149
David R
Job Details:
06/14/2019
REFRIGERATOR KENMORE 596.953561 "Cc of leaking. Leaking coming from the valve, and hose line to icemaker is cracked in half. Let customer know what’s going on. Ordering valve. Quarter inch tubing off truck.; ordrng 1 WPW10245167 (valve-inlt 63.65), used 1 SHIPPING (SHIPPING AND HANDLING
Near Avon, OH 44011
Gabriel P
Job Details:
06/14/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Call tech line rick explain to him same issue before not repairable took pictures of frame sticking out whirlpool will give customer a call
Near Brecksville, OH 44141
Corey L.
Job Details:
06/14/2019
WASHER WHIRLPOOL A211 "Customer complaint washer is leaking, confirmed, found inlet hose backed out and not fully installed, fully installed, op test good"
Near Avon Lake, OH 44012
Gabriel P
Job Details:
06/14/2019
RANGE WHIRLPOOL WFE975H0HZ1 "Replace control panel,opt test ok also pre heat to 350 good"
Near Westlake, OH 44145
Gabriel P
Job Details:
06/14/2019
WASHER WHIRLPOOL MVWB765FW1 F7e0 loss power and f2e1 stuck key also found customer have gfi connecter and led light is on is telling me gfi trip advise customer to change it to 15 amb circuit or 20 amb took and extension core from customer and plug unit on one that is not gfi delete
Near Rocky River, OH 44116
Gabriel P
Job Details:
06/14/2019
ICEMAKER JENN-AIR JIM158XYCX2 When took the unit out of cabinet and notice drain tube was short I can’t connect drain tube back on unless customer had a longer tube which he when to the store to get a drain tube while I diagnose problem anyway I ran manual diagnostics test 1to 12 the
Near Brook Park, OH 44142
Gabriel P
Job Details:
06/14/2019
WASHER AMANA NTW4516FW1 "Replace control took old control with me for return ran diagnostics calibration and auto test pass,opt test ok"
Near Highland Heights, OH 44143
Jeff M
Job Details:
06/14/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 The unit is leaking water supposedly I don’t see any signs of leaking. Customer has pictures but the water marks are not near the fridge just in front of the fridge. I am not able to move this fridge due to the right side of the fridge is sitting on a qua
Near University Heights, OH 44118
Jeff M
Job Details:
06/14/2019
DRYER MAYTAG MEDB755DW2 Installed new part unit op tested good
Near Brooklyn Heights, OH 44131
Corina B
Job Details:
06/14/2019
RANGE JENN-AIRE JGS8850ADS "CC that the oven turns off after reach temp. Checked oven sensor 1084 ohms. Heated oven to 300* ui went blank. Will need a new control, clock control nla and oven sensor. Brought oven sensor back with me.; ordrng 1 74007217 (CONTROL ) and 1 WP74005739 (p
Near Rocky River, OH 44116
Corey L.
Job Details:
06/14/2019
RANGE JENN-AIR JDS1450DS0 "Installed new keyboard, op test no good, called wpl techline, spoke with Chris, he suggested to order the ribbon wire harness; ordrng 1 w11025616 (harns-wire)"
Near South Euclid, OH 44121
Jeff M
Job Details:
06/14/2019
RANGE ELECTROLUX EI30GF35JSA The unit has an uneven baking I recommend the customer to wait an extra 10 minutes after the beep for a more consistent temperature. Unit op tested good
Near South Euclid, OH 44121
Jeff M
Job Details:
06/14/2019
REFRIGERATOR WHIRLPOOL WRT519SZDW02 The unit was not leaking. I did check the evaporator drain the drip tray water is not hooked up to the machine customer had her toilet upstairs replaced two weeks ago because it was leaking the bathroom is located right above the fridge
Near South Euclid, OH 44121
Jeff M
Job Details:
06/14/2019
DISHWASHER MAYTAG MDB4949SHW0 "The Unit just has a sensitive user interface. I walked the customer through proper operations, cycles, dispenser operations, soap functionality, and warrantee unit tested good"
Near Wickliffe, OH 44092
Corey L.
Job Details:
06/14/2019
RANGE KITCHENAID KSGG700ESS1 "Customer complaint 3 is not working, confirmed, found 3 only working sometimes and when pushing real hard, bezels are glued on console once removed are unable to re-stick, ordering bezels ; ordrng 1 W10814133 (bezel-knob)"
Near North Royalton, OH 44133
Corina B
Job Details:
06/14/2019
OTR MICROWAVE WHIRLPOOL WMH53520CS7 Replaced the door switches. Optest ok.
Near Brecksville, OH 44141
David R
Job Details:
06/14/2019
REFRIGERATOR WHIRLPOOL KBFN502EPA02 "Cc of squeak coming from right door. Built in fridge. Took top panel off because it sounded like metal on metal scraping. Put back on, it raised a lit the higher. No more noise. Everything else tested good. Op test ok."
Near Mentor, OH 44060
Dan H
Job Details:
06/14/2019
DISHWASHER WHIRLPOOL WDT730PAHZO "Customer complaint that unit is leaking, confirmed, leak is coming from sump assembly, unit needs new sump assembly ; ordrng 1 W11085683 (pump&motor)"
Near Brook Park, OH 44142
Gabriel P
Job Details:
06/14/2019
REFRIGERATOR WHIRLPOOL WRF560SEYW00 Lever of icemaker came off put back in explain customer that it is an manually shut off ice maker customer said she never had any issues before having lever down ; used 1 4317943 (ICEMAKER 123.59) from stock
Near North Royalton, OH 44133
David R
Job Details:
06/14/2019
DRYER MAYTAG MEDX655DW1 Cc of door shutting hard. Made the striker smaller with pliers and sprayed multi purpose lubricant on it. Door is shutting properly now. Other components test fine. Op test ok
Near Brecksville, OH 44141
Corey L.
Job Details:
06/14/2019
DISHWASHER KITCHENAID KDTE254ESS2 "Replaced heating element, op test good"
Near Bainbridge Township, OH 44023
Brian M
Job Details:
06/14/2019
REFRIGERATOR KITCHENAID KRFC604FSS00 Cc unit is not cooling Customer had fridge not running Turned fridge back on evaps where frosting up as normal Could not see an issue at this time Advised that I can not do a full diagnostics with out unit running for at least 24 -48 hours Customer had di
Near Seven Hills, OH 44131
Corina B
Job Details:
06/14/2019
DRYER MAYTAG MGDB880BW0 "CC that the dryer is not heating. Checked out side vent clear. Started a timed for 30 minutes. Checked moisture sensor, good. cycle coils and igniter cycle, properly. Advised cust to clean the moisture sensor with alcohol wipes and wash the lint screen w
Near Middleburg Heights, OH 44130
Corey L.
Job Details:
06/14/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Installed parts, found 3 locations in freezer drawers were not seated correctly, corrected, op test good"
Near Mentor, OH 44060
Jeff M
Job Details:
06/14/2019
RANGE WHIRLPOOL WFE540H0ES1 Installed new part unit op tested good
Near North Ridgeville, OH 44039
David R
Job Details:
06/14/2019
DRYER WHIRLPOOL WGD7500GW0 "Replaced parts. Advised customer that sensing is more for heavier and larger loads. Smaller loads sometimes miss contact with sensor and allow for the time to go down. Ran and load of smaller towels in dryer to show customer. For smaller loads better to
Near Painesville, OH 44077
Jeff M
Job Details:
06/14/2019
WASHER GE GTW460ASJ7WW Installed new part unit op tested good
Near Olmsted Township, OH 44138
Corey L.
Job Details:
06/14/2019
WASHER WHIRLPOOL WTW7500GW2 "Customer complaint washer leaking, found water leaking from hot valve, tightened connection leaking stopped, unit in basement next to floor drain, left water mat for customer for when dampness clears"
Near Cleveland, OH 44109
Corina B
Job Details:
06/14/2019
WASHER MAYTAG MVWB765FW3 "Cust showed pop, sent pic. CC that the water trickles in and it does not agitate. Ran diag f0e3 Overload. Ran a manual spin and agitate. Ran a calibration. Started a normal cycle and a drain and spin with towels. Advised cust that it is normal to have th
Near Geneva Township, OH 44041
Jason N
Job Details:
06/14/2019
REFRIGERATOR GE GNS23GGHBFWW Installed control board and evap fan motor. Functionality restored to unit. Advised customer to allow 24-36 for temps to return to desired set points.
Near Orange, OH 44022
Corina B
Job Details:
06/14/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 CC that there is food freezing on the top shelf by the damper. Ff 39 fz 5. Advised cust to lower the shelf to have proper air flow. Optest ok.
Near Pepper Pike, OH 44124
Jeff M
Job Details:
06/13/2019
REFRIGERATOR KITCHENAID KBFO42FTX04 "The railings have failed causing the freezer door to stay ajar. In the freezer gasket is ripped. Unit needs to railings left and right and one at door gasket; ordrng 2 WP2320616 (RAILS)s and 1 WPW10192907 (GASKET ), used 1 SHIPPING (SHIPPING AND HANDLING
Near WILOUGHBY HLS, OH 44094
Dan H
Job Details:
06/13/2019
REFRIGERATOR GE ZIRS36NMFRH "Customer complaint that unit is not cooling, temperature at 56 degrees , partial frost pattern on evaporator, system already has bullet piercing valve installed, system in a 10” vacuum, added r134a, frost pattern improved, unit needs new compressor, e
Near North Royalton, OH 44133
Dan H
Job Details:
06/13/2019
DRYER WHIRLPOOL WGD92HEFC0 "Console was order not the user interface, ordering user interface ; ordrng 1 W10919217 (panel-cntl)"
Near Mentor, OH 44060
Jeff M
Job Details:
06/13/2019
WASHER AMANA NTW4516FW1 "Th unit has a no fill code. The water pressure both hot and cold are good the unit needs a new control ; ordrng 1 W11124710 (CONTROL ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near WARRENSVL HTS, OH 44122
Jeff M
Job Details:
06/13/2019
WASHER GE GTWN5650F1W0 The unit has a thermistor sensor error code sensor tested 500 ohmes should be 50 K. The unit also has a pressure sensor error it needs a pressure sensor; ordrng 1 WH12X10532 (probe sensor atc) and 1 WH12X10548 (sensor pressure)
Near WILOUGHBY HLS, OH 44092
Jeff M
Job Details:
06/13/2019
REFRIGERATOR GE PFSS5RKZASS "The unit is not turning on the main control has 3 caps swollen the unit needs a new main control ; ordrng 1 WR55X11098 (board asm main contr), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Concord Township, OH 44077
Jeff M
Job Details:
06/13/2019
WASHER GE GTW460ASJ6WW The unit is not filling up with enough water now GE has a filll test set the controls on colored normal super fill and tap cold It should take a few minutes to fill up GE allows nine minutes total for roughly 26 gallons of water or 12 inches from the bott
Near Mentor, OH 44060
Arthur V
Job Details:
06/13/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Found display bd faulty. Both selections (ice and water ) intermittent. But both switches are working. Order display bd talked to SM wiring at top looks good order both bds. Ui and main ; ordrng 1 W11043763 (cntrl-elec) and 1 W11265135 (panel-ui)
Near Dorset, OH 44032
Arthur V
Job Details:
06/13/2019
WASHER MAYTAG MVWB835DW3 Found a f6e2 error miss communication between ui and main control. Unit will not go into any diagnostics except for fault codes. Needs console and main machine control. ; ordrng 1 W11112656 (console) and 1 W11170706 (cntrl-elec)
Near Ashtabula, OH 44004
Arthur V
Job Details:
06/13/2019
WASHER WHIRLPOOL WTW4816FW2 Upon arrival unit was full of clothes and water. Found power at the main control with the light on. Could not get unit to respond. Unplugged and then rebooted. Unit now went into diagnostics. No errors listed. Put unit into drain and spin and unit complet
Near Pepper Pike, OH 44124
Jeff M
Job Details:
06/13/2019
DRYER WHIRLPOOL WED4815EW1 The unit is is producing heat it appears the customers overloading it and overloading the washer causing the clothes going into the dryer to be a damper than they should be overworking the dryer
Near Cleveland, OH 44122
Jeff M
Job Details:
06/13/2019
DISHWASHER KENMORE 66514523N610 I watch the dishwasher for about 15 minutes I was unable to find a leak unit tested good most likely something was either deflecting water or holding the spray arm in a fixed position; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock
Near Concord Township, OH 44077
Jeff M
Job Details:
06/13/2019
WASHER GE GTW460ASJ6WW Installed new part unit op tested good
Near Willoughby, OH 44094
Joe O
Job Details:
06/13/2019
DRYER GE GFDN110EL0WW "Cc: won’t startFound belt broken inside unitTested unit while putting pressure on belt switchNeeds drive belt; ordrng 1 WE12M29 (DRIVE BELT3958), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Cleveland Heights, OH 44121
Jeff M
Job Details:
06/13/2019
WASHER AMANA NTW4516FW2 it’s not spinning properly needs an actuator
Near Avon Lake, OH 44012
Gabriel P
Job Details:
06/13/2019
DISHWASHER KITCHENAID KUDS01FLSS7 "Complain that is not starting,try doing diagnostics and it wouldn’t do nothing customer needs a control also one key button not working on user interface he will also need that.find out control is discontinued 8564542 will not be able to fix do not order
Near Avon Lake, OH 44012
Gabriel P
Job Details:
06/13/2019
REFRIGERATOR KITCHENAID KFIS29BBMS00 "Freezer evap frozen fan grinding with ice,gave customer and estimate also found fan not running full speed after steam all ice the thermister was also bad ordering motor fan with harness ordrng 1 WPW10514110 (motor evaporator 153.97), used 1 SENIORDISCOU
Near Mentor, OH 44060
Jeff M
Job Details:
06/13/2019
DISHWASHER MAYTAG MDB4949SHZ0 Installed new part unit op tested good
Near Avon Lake, OH 44012
Gabriel P
Job Details:
06/13/2019
DISHWASHER MAYTAG MDB4949SDM1 Dishwasher is filling and draining but not washing pump motor stay humming ordering sump pump with motor assembly ; ordrng 1 WPW10591570 (pump&motor)
Near Mentor, OH 44060
Arthur V
Job Details:
06/13/2019
REFRIGERATOR GE PWE23KMKGES Customer states unit was making a noise from the fan motor in the fresh food section a few days ago. Since then it has stopped. Checked for defrost on fresh food evap and everything looks normal. Looked at ge tag line no service bulletins relating to this
Near Bay Village, OH 44140
Gabriel P
Job Details:
06/13/2019
ICEMAKER KITCHENAID KUIC15POZP2 "Circulation pump failed on diagnostics,and sound funny ordering with sensor have issue finding part through the model number of unit bj is going to help me ; ordrng 1 WPW10485962 (sensor) and 1 WPW10489122 (pump)"
Near Lakewood, OH 44107
Corina B
Job Details:
06/13/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Cust showed pop, sent pic. CC that the lights are flashing and the door is hard to close. Found the door is hitting the side of the wall to not close properly. Checked the connections to the ui, good. The ui is not responding to the touch will need a new
Near Mentor, OH 44060
Arthur V
Job Details:
06/13/2019
DISHWASHER KITCHENAID KDTE204GPS0 Replaced motor and sump. Op test good. Left leak mat Advised customer about install (drain hose was added to with collapsible hose ).
Near Painesville Township, OH 44077
Arthur V
Job Details:
06/13/2019
WASHER MAYTAG MVWX655DW1 Found three error codes. F8e1 (long fill no fill). F8e3 (overfill condition). F3e1 (pressue system out of range). Customer does not want repaired.
Near Garfield Heights, OH 44125
Dan H
Job Details:
06/13/2019
WASHER MAYTAG MVWC415EW1 "Customer complaint that unit is not spinning, ran diagnostics found f7e6(motor fault) error code, ran manual test cycle for high speed spin, unit spins, unit shifts to agitate and back, found gear oil all over under unit, unit needs new gearcase, cust
Near Kirtland Hills, OH 44060
Joe O
Job Details:
06/13/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 Cc: vibrating noiseWhen arrived customer had unit pulled out and unpluggedPlugged unit back inRan diagnosticsCould not duplicateAdvised customer to keep unit plugged in if issue comes backOp test ok
Near Mentor, OH 44060
Joe O
Job Details:
06/13/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Installed new door gasketSteamed new gasketOp test ok
Near Kirtland Hills, OH 44060
Joe O
Job Details:
06/13/2019
REFRIGERATOR GE PSB42LSRBBV "Cc: not cooling ff sectionFound ff evap frozen blower fan not runningCould not access the components for defrostthe evap has to be replaced to replace these components. they come as one big kit to replace them. one of the components in your defrost syste
Near Solon, OH 44139
Brian M
Job Details:
06/13/2019
RANGE MAYTAG MGR6775BDS "Cc of left front burner not workingFound igniter damaged Found front screws in base burners to be stripped out and needs replaced Also all other screws are damaged but can be removed Best to replace all igniters at the same time Needs igniters, front ORF
Near Eastlake, OH 44095
Jason N
Job Details:
06/13/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM0 "Cc unit not making iceFound ice maker unplugged in freezer. Plugged back in, ran manual harvest. Op test good."
Near Huntsburg, OH 44046
Joe O
Job Details:
06/13/2019
WASHER WHIRLPOOL WTW4955HW1 Cc: unit will not run a cycleFound unit to drop a small amount of water then would not finish fillingRan auto test and calibrationRan normal cycleOp test ok
Near Euclid, OH 44132
Jason N
Job Details:
06/13/2019
WASHER MAYTAG MVWX655DW1 Installed listed control board. Ran auto test and calibration. Op test good.
Near Middleburg Heights, OH 44130
Corey L.
Job Details:
06/13/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Customer complaint freezer is frosting up, confirmed, found slides failed not allowing door to shut all the way, ordering slides; ordrng 2 WPW10120018 (slide rail (frz))s"
Near University Heights, OH 44118
Jason N
Job Details:
06/13/2019
WASHER WHIRLPOOL WFW92HEFC0 "Installed listed wire harness, op test still no good. Console sent was only the console housing, need actual UI panel. UI selector dial still not responding. Customer not happy, understandable, wants to know if we can arrive tomorrow, same day as parts.
Near Avon Lake, OH 44012
Gabriel P
Job Details:
06/13/2019
WASHER AMANA NTW4516FW2 "Gfi outlet was trip advise customer to change it to a 15 amp circuit or 20 amp circuit press reset button and washer machine start working ran diagnostics no error codes ran calibration and auto test pass,opt test ok"
Near Lorain, OH 44055
David R
Job Details:
06/13/2019
WASHER MAYTAG MVWC565FW0 "Put new parts in, same issue, unit is spinning but not agitatingCalled whirlpool JoelTold him all new control, motor, harness,actuator and capacitor.Had me check to make sure drive pulley is able to spin, heard noise as if the capacitor is not reading th
Near Cleveland, OH 44102
Corey L.
Job Details:
06/13/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 "Installed parts listed, cleared ice, op test good, advised 24-48 hours for cooling to settle"
Near Middleburg Heights, OH 44130
David R
Job Details:
06/13/2019
REFRIGERATOR WHIRLPOOL SMD22TBW "Cc food is Freezing in bottom drawers of FF, anything that is at the bottom is Freezing.. Fz temp is 2*, top of FF is 40* in drawers at bottom is 38*. Came out last time and unit was unplugged. This time Fz is working and water is Freezing. Customer said
Near Cleveland, OH 44102
Corey L.
Job Details:
06/13/2019
WASHER GE GFWH2400L0WW "Customer complaint washer is leaking and door is hanging, found gasket torn and hinge plate broken, hinge plate no longer available, quoted for gasket repair, customer does not want repair at this time, left quote for gasket only WH08X10058; used 1 SHIPP
Near Cleveland, OH 44107
Corey L.
Job Details:
06/13/2019
REFRIGERATOR GE PFCS1PJYASS "Customer complaint of complete cooling loss but fans are on, confirmed, compressor is not running, bench tested compressor, compressor is seized, quoted, WR87X10111 customer does not want repair, left quote; used 1 SHIPPING (SHIPPING AND HANDLING) from s
Near North Olmsted, OH 44070
Gabriel P
Job Details:
06/13/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Compressor is hot no frost on either evaporator ran test 4 and no frost in both of then senior technician robert ask me to replace dryer,compressor,and fresh food section evaporator ; ordrng 1 W10832994 (compressor) and 1 W11116006 (evaporator) and 1 WPW
Near Parma, OH 44134
Dan H
Job Details:
06/13/2019
DRYER WHIRLPOOL WED4815EW1 "Installed new timer, op test good"
Near Newburgh Heights, OH 44105
Dan H
Job Details:
06/13/2019
WASHER MAYTAG MVWB725BW0 "Customer complaint that unit is not starting, customer started normal wash cycle, unit started, canceled, ran diagnostics found f84(lid lock failure), ran test cycle, unit completed test cycle, lid locked and unlocked, unable to duplicate the problem ,
Near Cleveland, OH 44118
Dan H
Job Details:
06/13/2019
RANGE WHIRLPOOL WOD77EC7HS01 "Customer complaint that time keeps on changing, called whirlpool techline spoke to jk , ran diagnostics found f6e0( user interface communication error ) error code, in needs new user interface; ordrng 1 W11352616 (user interface )"
Near Aurora, OH 44202
Brian M
Job Details:
06/13/2019
RANGE JENN-AIR JGS1450DP0 Cc of unit still not igniting Tried to broil when arriving unit would not ignite Removed burner valve and orifice . Cleared orifice and installed new burner valve Ran 10 broil test and it ignited 10 times OP TEST OK at this time
Near Aurora, OH 44202
Brian M
Job Details:
06/13/2019
REFRIGERATOR KITCHENAID KFIS29BBMS02 Cc of unit still not cooling Found ice ball on both ff and fc section evaporators Defrosted unit ran test 4 fresh food evap had frost pattern but freezer did not Needs sealed system evap and drier replaced Customer needs to call whirlpool and see if they
Near Euclid, OH 44123
Jason N
Job Details:
06/13/2019
MICROWAVE WHIRLPOOL WMH32519HZ2 Installed listed control and display board. Checked functionality of keypad and heat operation. Op test good.
