We serviced a
KDTE204EBL4 KITCHENAID
Model DISHWASHER
Near Wellington, OH 44090
Paul H.
Job Details: 07/03/2017
Previous unit had been hardwired, new unit is plugged in to an outlet that is contolled by a wall switch that is also operating the garbage disposal. Unit only has power when switch is on, which will constantly power the disposal as well. Explained to customer the situation. Customer understands that the installer needs to be called.; Job Cmpltd,
We serviced a
KMHS120ESS4 WHIRLPOOL
Model MICROWAVE
Near Broadview Heights, OH 44147
Chad P.
Job Details: 07/03/2017
Installed control and thermistor. Ran unit 2x with load and ran fan on all settings. Op test ok. ; Job Cmpltd,
We serviced a
GD5RVAXVY05 WHIRLPOOL
Model REFRIGERATOR
Near North Royalton, OH 44133
Chad P.
Job Details: 07/03/2017
Installed control. Placed core on truck for return. Advised to please allow 24 hrs for normal cooling to resume. ; Job Cmpltd
We serviced a
WDT720PADW2 WHIRLPOOL
Model DISHWASHER
Near Parma, OH 44130
Chad P.
Job Details: 07/03/2017
Installed wheels. Op test ok. ; Job Cmpltd,
We serviced a
M1TXEGMYQ01 MAYTAG
Model REFRIGERATOR
Near MIDDLEBRG HTS, OH 44130
Chad P.
Job Details: 07/03/2017
Installed comp kit and charged unit. Op test ok. Advised to allow 24 hrs for normal cooling to resume. ; Job Cmpltd,
We serviced a
MDB8959SBB1 MAYTAG
Model WASHER
Near Avon Lake, OH 44012
Paul H.
Job Details: 07/03/2017
Ribbon cable inside console was very damaged, console will have to be replaced; ordrng 1 WPW10475779 (panel-cntl
We serviced a
WRF736SDAB13 WHIRLPOOL
Model REFRIGERATOR
Near Lorain, OH 44052
Paul H.
Job Details: 07/03/2017
Unit is not engaging in defrost, ran forced defrost, main control not supplying power to heat circuit, needs replaced; ordrng 1 WPW10589838
We serviced a
MEDB755DW2 MAYTAG
Model DRYER
Near Parma, OH 44134
Jeff M
Job Details: 07/03/2017
The unit is making a loud grinding sound I found parts of the fan broken see picture needs new fan; ordrng 1 WP694089 (FAN)
We serviced a
MVWC416FW0 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44105
Chad P.
Job Details: 07/03/2017
Found solenoid seperated from fill valve causing it to leak from behind the control panel. Cust unhappy and wants unit replaced. Spoek with wpl rep. Asked tech to report to techline. Techline: kurt. Reported issue to tehcline and reported.
We serviced a
KRFC604FSS00 KITCHENAID
Model REFRIGERATOR
Near Cleveland Heights, OH 44121
Chad P.
Job Details: 07/03/2017
Arrived to find water not working at door. Cust showed that if you remove filter and reinstall it it works. Techline: tbore. Needs chatter kit. House pressure is to high causing valve to not open. W10790000a service pointer. W10786952 chatter kit.
We serviced a
JGD3536BS00 JENN-AIR
Model COOKTOP
Near Mentor, OH 44060
Corina B
Job Details: 07/03/2017
CC that the spark does not quick sparking after it lights. Removed the wires from the spark module and it still sparked. Will need a spark module and the harness. Call BB to order parks. ; ordrng 1 W10239017 (harns-wire) and 1 WPW10475150 (module-spk), schdld next appmnt for 7/7 FRI
We serviced a
ED5VHEXVQ04 WHIRLPOOL
Model REFRIGERATOR
Near Parma, OH 44134
Chris H.
Job Details: 07/03/2017
Customer complaint that units frz section is leaking, found drain tube clogged with debris, removed debris and ice build up, op test good; Job Cmpltd
We serviced a
WDF760SADB2 WHIRLPOOL
Model DISHWASHER
Near Brook Park, OH 44142
Chris H.
Job Details: 07/03/2017
Installed drain hose, op test good; Job Cmpltd
We serviced a
NTW4600YQ1 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44105
Chris H.
Job Details: 07/03/2017
Installed new lid lock, op test no good, unit needs a main control, confirmed with bb, ordering part; ordrng 1 W10484681 (cntrl-elec), used 1 W10404050 (LATCH) from stock, schdld next appmnt for 7/7 FRI
We serviced a
GS6HEXNS04 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44136
Chris H.
Job Details: 07/03/2017
Customer complaint that unit is not making ice, found fill tube blocked with ice build up,steamed out fill valve mold filled, water is leaking past the valve which damaged the icemaker, unit needs a new icemaker and fill valve, confirmed with bb, ordering parts ; ordrng 1 2198597 (icemaker assy) and 1 W10408179 (water vavle asm), schdld next appmnt for 7/7 FRI
We serviced a
WRT311FZDW00 WHIRLPOOL
Model REFRIGERATOR
Near Highland Heights, OH 44143
Corina B
Job Details: 06/30/2017
CC that the fz door is not sealing tight and getting ice build up on top of unit. Found ice on the top of the door shelf. Used the flashlight no light was coming out from the seal. Use silicone to silicone the frame of the unit to the fz section. Has a tight seal. Sevice bulliton W10916291 to order service kit W10916494. Called BB to order part. ; ordrng 1 W10916494 (FAN KIT), schdld next appmnt for 7/7 FRI
We serviced a
NTW4516FW1 AMANA
Model WASHER
Near Eastlake, OH 44095
Corina B
Job Details: 06/30/2017
CC that the auto sensing does not work. Ran diag. F5E3 – LID UNLOCK FAULT. Ran an auto test and a calbration test. Advised cust to only use HE detegent and only 1-2 tablespoons of detergent. Ran a normal cycle and it filled to the 4 hole from the top. Advised cust this is normal with an agitator. Optest ok. ; Job Cmpltd
We serviced a
MHW3505FW1 MAYTAG
Model WASHER
Near Strongsville, OH 44136
Chris H.
Job Details: 06/30/2017
Customer complaint that unit is not spinning out clothes, ran diagnostics no codes found, unit completed its service cycle,started unit on drain and spin, unit is spinning up to speed, unable to duplicate issue, unit operates as designed ; Job Cmpltd
We serviced a
WRF992FIFM00 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44149
Chris H.
Job Details: 06/30/2017
Customer complaint that units ff section was not cooling and burn marks are present near ff air channel, removed ff evap cover, ff fan is not operating no signs of fire damaged, removed evap cover no damage, removed rear cover checked control board, looks like insulation is burned in back off compressor running up inside cabinet, contacted wpl techline tebor said to move thermistor on ff,factory has new manufacture process laser cuts out liner which leaves a black smoky like residue on the liner customer to contact consumer assistance ref# 7719439354; Job Cmpltd
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290VPY1
Near Shaker Heights, OH 44120
Robert A.
Job Details: 06/30/2017
We serviced a
MAYTAG MICROWAVE
Model MMV4205DS1
Near University Heights, OH 44118
Robert A.
Job Details: 06/30/2017
Found upper latch broken, needs cams and switches, replaced, op test ok; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS61.32) from stock, , Job Cmpltd,
We serviced a
KITCHENAID WALL OVEN
Model KODE507EWH00
Near Beachwood, OH 44122
Robert A.
Job Details: 06/30/2017
Installed panel, ran diagnostics, good, set bake both ovens, good, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53520CS5
Near Solon, OH 44139
Tim G.
Job Details: 06/30/2017
Customer teied to install new bulb and found that it wouldnt turn on. Checked bulb and found good. Checked power at socket and found with bulb out 120vac and with bulb in on high no voltage. Checked the socket abd found a arching mark on the tounge. And a burt spot on the back of the control caused by whatever shorted the old bulb amd socket. Ordering control and bulb holder. ; ordrng 1 W10210871 (holder,lamp) and 1 W11100597 (CONTROL), schdld next appmnt for 7/7 FRI !,
We serviced a
AFI2539ERM01 AMANA
Model REFRIGERATOR
Near Amherst Township, OH 44001
Paul H.
Job Details: 06/30/2017
Track on freezer door left side is snagging causing an improper seal, ice build up from air migration. Ordering tracks for FC; ordrng 2 WPW10120018 (slide)s and 1 WPW10330991 (bracket) and 1 WPW10330993 (bracket),
We serviced a
CAE2743BQ0 WHIRLPOOL
Model WASHER
Near Lorain, OH 44053
Paul H.
Job Details: 06/30/2017
All lights illuminated when arrived, customer stated power surge recently. Ran diagnostics, no errors, ran test, unit functioning properly; Job Cmpltd,
We serviced a
KSRG25FVMT00 KITCHENAID
Model REFRIGERATOR
Near Lorain, OH 44052
Paul H.
Job Details: 06/30/2017
Found 1/8th inch gap in ice flapper on dispenser, ordering replacement; ordrng 1 W10823377 (mechanism delay) and 1 WP2180353 (door-chute
We serviced a
PHSC39EESS5 FRIGIDAIRE
Model REFRIGERATOR
Near MENTOR ON THE, OH 44060
Jeff M
Job Details: 06/30/2017
Customer had a lot of shrimp packed against the test switch of the ice make basically putting it into a continuous run mode also the ice bucket is broken estimate only. Do not order ; ordrng 1 241914702 (ice container assy),
We serviced a
WRF989SDAE02 WHIRLPOOL
Model REFRIGERATOR
Near Parma, OH 44129
Chad P.
Job Details: 06/30/2017
Found traces of water on the floor. Ran water. Unable to locate water leaking. Possible heavy defrost or unit was moved and water spilled out from drain pan. Advised to monitor. Op test ok. ; Cllctd $97.15 Check # 3185, Job Cmpltd, saved tckt [SdLink\293726
We serviced a
ROPER WASHER
Model RTW4516FW1
Near Dorset Township, OH 44032
Arthur V
Job Details: 06/30/2017
Cust now using a cheater plug for power cord. Advised there is still a hazard----cust had long fill no fill error again. Advised cust cold water fluctuating badly. Needs water valve ---cold water just trickling in-- good pressure at hose. ; ordrng 1 W11038711 (WATER VALVE), schdld next appmnt for 7/6 THU !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Jefferson, OH 44047
Arthur V
Job Details: 06/30/2017
Found noise coming from icemaker ---- replaced ice maker from truck stock. Unit cycled and filled. Advised customer to dump first couple of trays. ; used 1 W10884390 (ICE MAKER ASSY) from stock, Job Cmpltd, O-emld
We serviced a
KITCHENAID WALL OVEN
Model KODE507EWH00
Near Beachwood, OH 44122
Robert A.
Job Details: 06/30/2017
nstalled panel, ran diognastics, good, set bake both ovens, good, op test ok; Job compltd
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Novelty, OH 44072
Robert A.
Job Details: 06/30/2017
Installed control, ran recal cycle, good, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW4950XW1
Near Mayfield Heights, OH 44124
Robert A.
Job Details: 06/30/2017
Ran diognastics, shifter fault, off bal load, tested shifter, in spin gearcase loud, needs gearcase and shifterPlease quote and r/s; ordrng 1 W10324649 (gearcase258.86) and 1 WPW10006355 (SHIFTER57.13), saved tckt
We serviced a
KITCHENAID DISHWASHER
Model KUDS35FXSS3
Near Munson Township, OH 44024
Robert A.
Job Details: 06/30/2017
Found a wheels broken off bottom rack; ordrng 4 W10195416V (ROLLERS)s, schdld next appmnt for 7/6 THU !,
We serviced a
WHIRLPOOL WASHER
Model WTW7300DW1
Near Hunting Valley, OH 44022
Tim G.
Job Details: 06/30/2017
Customers complaint is that the unit tangles the clothing. Checked unit for errors and found F3E2 inlet water temp fault, F0E5 off balance load, F2E1 stuck UI button. Tested the inlet valve error and found the supply correct. Tech was having a issue setting unit (wanting to change cycles on own). Unit will need the UI and water valve. ; ordrng 1 W10861507 (console) and 1 W10887782 (HOUSING), schdld next appmnt for 7/6 THU !,
We serviced a
MTX14CYBBRWW GE
Model REFRIGERATOR
Near Mentor, OH 44060
Corina B
Job Details: 06/30/2017
Replaced the i/m. Cycled the i/m twice. Did not over fill or a sticking fill valve. Optest ok.; Job Cmpltd
We serviced a
WRF560SEYM05 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44136
Chris H.
Job Details: 06/30/2017
, Customer complaint that unit is not making ice, found icemaker in the off position fill tube frozen solid, steamed out fill tube, icemaker filled, op test good, customer to monitor if problem persists valve may be seeping, pop in sd; Job Cmpltd
We serviced a
MMV4205DS2 MAYTAG
Model MICROWAVE
Near Middleburg Heights, OH 44130
Chris H.
Job Details: 06/30/2017
Customer complaint that units interior light sometimes comes on and sometimes doesnt states when this happens the unit will not respond, unit is receiving 120 volts, placed glass of water in unit heated for 2 minutes, water boiled, unit is heating, tested unit several times, unable to duplicate any issues unit is operating as designed ; Job Cmpltd
We serviced a
WMH53520CS5 WHIRLPOOL
Model MICROWAVE
Near Cleveland, OH 44111
Chris H.
Job Details: 06/30/2017
Customer complaint that unit is displaying a close door message, interlock switches are stuck in the closed position, replaced interlock switches from ts, op test good ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd
We serviced a
KITCHENAID DISHWASHER
Model KUDS35FXSS3
Near Munson Township, OH 44024
Robert A.
Job Details: 06/30/2017
Found a wheels broken off bottom rack; ordrng 4 W10195416V (ROLLERS)s, schdld next appmnt for 7/6 THU
We serviced a
MDB7749SBM3 MAYTAG
Model DISHWASHER
Near Madison, OH 44057
Corina B
Job Details: 06/30/2017
CC that the control lock comes on whenever and lights are flashing. Ui is not responding. Found silver migration on the ribbon of the ui. SerVice pointer W10732429B. Called tl kirk file# 7719431708 s25462 for the part and cust pays for labor and sc. ; ordrng 1 W10811169 (panel-cntl), schdld next appmnt for 7/6 THU
We serviced a
WRS571CIDM01 WHIRLPOOL
Model REFRIGERATOR
Near Mentor, OH 44060
Corina B
Job Details: 06/30/2017
CC that the doors are not alined and there is frost in the fz. Raised ff door and steamed the fz gasket out with the steamer. Optest ok.; Job Cmpltd
We serviced a
JFC2089HES WHIRLPOOL
Model REFRIGERATOR
Near Solon, OH 44139
Chris H.
Job Details: 06/30/2017
Recovered freon, cut out comp, and drier, replaced comp and drier, held vacuum for 15 minutes, charged with 5 ounces of 134a, unit began cooling, op test good; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW00
Near Jefferson, OH 44047
Gail V.
Job Details: 06/30/2017
Cust complaint when unit compressor STOPS running he hears a clunking noise This started as intermittant but now occurs everytime unit stops running. Upon arrival cycled unit on. When unit shut down compressor vibrated badly making a cluncking noise. Talked to RA unit needs a compressor CFC TECH. EXTRA TIME ; ordrng 1 W10507884 (compressor), schdld next appmnt for 7/6 THU ! [***],
We serviced a
EI27BS26JW8 ELECTROLUX
Model REFRIGERATOR
Near Beachwood, OH 44122
Chris H.
Job Details: 06/30/2017
Installed new icemaker, op test good; Job Cmpltd
We serviced a
WRS322FNAM01 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44120
Chris H.
Job Details: 06/30/2017
Installed air damper, op test good; Job Cmpltd
We serviced a
WHIRLPOOL DISHWASHER
Model MDBH989AWS3
Near Painesville, OH 44077
Arthur V
Job Details: 06/30/2017
Found touch pad with only several selections responding. Needs control panel. Est= 89.95 sc. 98.00 labor-- 187.65 parts. Total esr = 401.89. Part needed is W10811157-- cust does not want repaired. ; , Job Cmpltd,
We serviced a
FFTR1821QB5A FRIGIDAIRE
Model REFRIGERATOR
Near East Cleveland, OH 44112
Chris H.
Job Details: 06/30/2017
Installed new thermostat and door handle, op test good; Job Cmpltd
We serviced a
WHIRLPOOL WASH/DRY COMBO
Model WET4027EW1
Near Conneaut, OH 44030
Arthur V
Job Details: 06/30/2017
Banging in spin. Found hold down strap still attached. Removed and tested unit with load op test good. ; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WFE520S0FS0
Near Conneaut, OH 44030
Arthur V
Job Details: 06/30/2017
Found f3e0 error. Stands for shorted or open sensor. Found connector at sensor not connected properlt. Wire tab on purple harness bent causing intermittant connection. Realligned pin and unit connected properly. No more error code. Cycled to 350 to prove unit op test good DID NOT INSTALL PART. TOOK PART FOR UNUSED RETURN. ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Ashtabula, OH 44004
Arthur V
Job Details: 06/30/2017
Upon arrival customer stated after he called he heard icemaker cycling and now Bin is full. Customer states unit quit making ice for about a week but now is working properly. Check unit op test good. ; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near Jefferson, OH 44047
Arthur V
Job Details: 06/30/2017
Found gasket on door not alligned correctly Re positioned seal on dispenser door now door working properly. Releveled dishwasher so door closed better. (Off level to the left). Unit op test good. ; Job Cmpltd,
We serviced a
GE DISHWASHER
Model GDT530PGD2WW
Near Chardon, OH 44024
Robert A.
Job Details: 06/29/2017
Found bezel popped up on rt side, reset bezel, op test ok; Job Cmpltd,
We serviced a
KITCHENAID HOOD
Model KVUB600DSS2
Near Aurora, OH 44202
Robert A.
Job Details: 06/29/2017
nstalled fan asm, op test ok; Job Cmpltd,
We serviced a
AMANA REFRIGERATOR
Model ARB2557CSR
Near Solon, OH 44139
Robert A.
Job Details: 06/29/2017
Found ff and frz 63, inspected evap and all connections,with uv light, found leak at lowside of evap, repaired, pulled 28"vac, w/pump, watched, good, charged 5 oz r134a, unit cooling, pressures good, shut off unit, allowed to equalize, checked evap again, good, started unit, op test ok; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS0
Near South Russell, OH 44022
Robert A.
Job Details: 06/29/2017
Installed sump asm, ran unit, op test ok; Job Cmpltd,
We serviced a
KITCHENAID RANGE
Model KDRS483VSS03
Near Ravenna, OH 44266
Tim G.
Job Details: 06/29/2017
Spoke to customer or the phone and advised that by installing the kit it will not clear the error. The membrane should have been ordered as well. Spoke to LS squeezing customer in on wednesday and placed customer on cancel list for monday. ; ordrng 1 WPW10116117 (swtch-memb), schdld next appmnt for 7/5 WED
We serviced a
WHIRLPOOL REFRIGERATOR
Model GZ25FSRXYY2
Near Ravenna, OH 44266
Tim G.
Job Details: 06/29/2017
Complaint that the unit dripps water infront of the fz door. Checked and found a sheet of ice on the floor of the fz due to the old style grommet drain. Updated with new kit and cleared ice, op test good. ; used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL WASH/DRY COMBO
Model WET4024EW0
Near Kent, OH 44240
Tim G.
Job Details: 06/29/2017
Complaint that the terminal block has a burnt wire. Chedked and found L2 loose and burnt on the cord. Replaced the termal block and wiring, op test good. ; used 1 279320 (BLOCK-TERM) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFF2055YEW01
Near Broadview Heights, OH 44147
Tim G.
Job Details: 06/29/2017
, Cleared excessive frost from the evap with steamer and in stalled thermistor, op test good. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd,
We serviced a
MAYTAG REFRIGERATOR
Model M1TXEMMWQ00
Near Walton Hills, OH 44146
Tim G.
Job Details: 06/29/2017
Complaint that the ff door gasket is damaged. Found gasket needing replaced and advised the customer the gasket needs to be kept clean to prevent damage. Customer also has a sound complaint from inside the fz. Found the ice maker turned on but not hooked up causing the sound when it cycles. Turned ice maker off to prevent sound. Also went over some of the other sounds the customer is hearing (buzzing from the compressor (normal), little ticking sound caused by freon traveling through system (normal).); ordrng 1 2159061 (gasket,door ff (wht)), schdld next appmnt for 7/6 THU !,
We serviced a
GE REFRIGERATOR
Model PFE29PSDASS
Near Chardon, OH 44024
Robert A.
Job Details: 06/29/2017
Found ff evap drain clogged/ frozen, cleared, op test ok; Job Cmpltd,
We serviced a
NTW4516FW1 AMANA
Model WASHER
Near Lorain, OH 44052
Paul H.
Job Details: 06/29/2017
Ran diagnostics, error f0e5 off balance load, ran rinse and spin with 6 large towels, machine produced proper results, however noted water level a bit high for auto sense, also started spinning before the drain pump was finished, both indicating an issue with the pressure circuit, hose is fine with no kinks or holes, issue is in main control; ordrng 1 W10914909 (CNTRL-ELEC)
We serviced a
KRFC704FBS00 WHIRLPOOL
Model REFRIGERATOR
Near Sheffield Lake, OH 44054
Paul H.
Job Details: 06/29/2017
Filter area is frozen, heater is not functioning, as such reservoir is frozen solid, valve appears to be frozen too, could be cracked due to freezing, ordering all three; ordrng 1 W10873098 (valve) and 1 W11024082 (RESERVOIR) and 1 W11024084 (HEATER)
We serviced a
WBSE3120B2WW GE
Model WASHER
Near Avon Lake, OH 44012
Paul H.
Job Details: 06/29/2017
Basket is sitting off set, possibly due to nature of last repair, ordering hub, also agitator popping off, ordering agitator and coupling air bell; ordrng 1 WH43X25442 (agitator asm) and 1 WH45X10027 (hub) and 1 WH49X10042 (agitat kit)
Near Avon Lake, OH 44012
Paul H.
Job Details: 06/29/2017
We serviced a
KOCE500ESS05 KITCHENAID
Model MICROWAVE
Near Avon, OH 44011
Paul H.
Job Details: 06/29/2017
Unit is missing screw that secures bake element shield, also customer stated that screws on trim between oven and microwave are not tightening, verified that they are stripped, also states he is concerned about oven door not seeming flush with microwave door, explained that this is normal due to oven seal and gap between inner and outer door panels, it is designed this way to allow cooling of outer door panel, as for screws, ordering missing, element is not stamped properly from factory, missing hole on left side, ordering as well; ordrng 1 WP7101P434-60 (screw) and 1 WPW10318164 (top-cabnt) and 4 WPW10351278 (bumper)s
We serviced a
WRT518SZFM00 WHIRLPOOL
Model REFRIGERATOR
Near Elyria, OH 44035
Paul H.
Job Details: 06/29/2017
RC is in 40's, FC is in mid 20's low 30's, partial frost, Tapped system, unit is in 14 inch vaccuum, used UV light, checked all connections in machine compartment, good, ordering evaporator and drier. Leak is slow, topped off refrigerant for customer; ordrng 1 W10836706 (evaporator) and 1 WPW10143759 (drier-uv)
We serviced a
GB9FHDXWQ01 WHIRLPOOL
Model REFRIGERATOR
Near Oberlin, OH 44074
Paul H.
Job Details: 06/29/2017
Air migration in FC, no leaks in gasket seal, issue appears to be insulation problem in freezer door, also when placed in manual defrost, fan will not disengage and heater does not engage, control needs replaced. Noticed tearing on RC gasket, needs replaced also; ordrng 1 13092229WQ (dor-fip wh) and 1 WPW10443309 (gasket-fip) and 1 WPW10443311 (gasket-fip) and 1 WPW10503278 (cntrl-elec), schdld next appmnt for 7/6 THU !, saved tckt [SdLink
We serviced a
WRT771RWYB00 WHIRLPOOL
Model REFRIGERATOR
Near Brook Park, OH 44142
Chad P.
Job Details: 06/29/2017
No cool both sections. Minimal heat on condenser. All solder joints check good. Found ball of ice on upper right corner of evap. Unit has low side leak. Needs evap and filter replaced. Big job. Cfc tech. 3 job count. ; ordrng 1 WPW10143759 (DRIER) and 1 WPW10314205 (EVAP), schdld next appmnt for 7/6 THU ! [***], saved tckt [SdLink
We serviced a
GI7FVCXWY00 WHIRLPOOL
Model REFRIGERATOR
Near Beachwood, OH 44122
Jeff M
Job Details: 06/29/2017
Fridge raider is not holding proper temperature I found the bottom of the gasket ripped. Also the door was partially being held open by an container of sauce. Also the door ice dispenser chute gaskets is worn out it's allowing the ice in the ice bin to melt together it's a new chute dispenser Door; ordrng 1 W10443238 (door gasket) and 1 WPW10353562 (CHUTE DOOR ASSY)
We serviced a
MFI2067AES WHIRLPOOL
Model REFRIGERATOR
Near South Euclid, OH 44121
Jeff M
Job Details: 06/29/2017
I found the filter was not screwed in all the way. I finish tightening the filter unit tested good;
We serviced a
JJW3830WS00 JENNAIRE
Model RANGE
Near Beachwood, OH 44122
Jeff M
Job Details: 06/29/2017
Customer is having an issue with the convection fan is not turning on I was unable to duplicate the issue the unit is working by design.; Job Cmpltd,
We serviced a
WRF560SEYM01 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44128
Jeff M
Job Details: 06/29/2017
Installed new part unit op tested good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd
We serviced a
WRS325FDAB06 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44112
Jeff M
Job Details: 06/29/2017
The water as it was being dispensed would rattle low water pressure. I remove the filter everything was normal. Customer needs to buy a new filter the original filter is bad. ; Job Cmpltd
We serviced a
MVWX500XL1 MAYTAG
Model WASHER
Near Concord Township, OH 44077
Jeff M
Job Details: 06/29/2017
The unit is displaying a shifting code issue. I looked underneath the tunit. The transmission is saturated in gear oil needs a new transmission new unit is already seven years old customer will just buy a new one; Job Cmpltd
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Wellington, OH 44090
Paul H.
Job Details: 06/29/2017
Ran diagnostics, no errors found, ran manual spin, noticed excessive vibration at the start of manual spin but vibration evened and stopped when basket reached full speed. Started rinse and spin with 6 large towels, still producing vibrations, removed the steel drip tray from under the unit, leveled unit and re-ran rinse and spin, excessive vibration ceased. Problem found to be flexible steel drip tray on soft carpet warping allowing movement to unit. Recommended installing plywood under pan for stability; Job Cmpltd
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44110
Corina B
Job Details: 06/29/2017
CC that the unit is not draining. Found the washer was sitting on the drain hose. Removed washer from the drain hose, washer drained. Optest ok. ; Job Cmpltd
We serviced a
FGHC2331PFAA FRIGIDAIRE
Model REFRIGERATOR
Near Cleveland, OH 44110
Corina B
Job Details: 06/29/2017
CC that the unit is not holding temps. Cust stated they unplugged it and now its working. Ff 37* fz 10* removed evap cover, frost pattern threwout the evap. Ran diag, passed. Could not duplicate the problem. Found the deli drawer wheel and slide are broken. Will need a new slide and drawer. Called GS to order parts. Cust said they can install the parts. Optest ok. ; ordrng 1 240599803 (frame-deli cover) and 1 241974601 (pan-meat),
We serviced a
WRB322DMBB00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44109
Chris H.
Job Details: 06/29/2017
Customer complaint that units ff door is hard to close and pops open when closing the frz drawer, found cam missing which caused a screw to rub into the hinge unit needs a new cam and hinge,spoke with gs ordering part ; ordrng 1 WP12607104ED (hinge-door) and 1 WP67003639 (closer), schdld next appmnt for 7/6 THU
We serviced a
MVWB835DW0 MAYTAG
Model WASHER
Near Parma, OH 44129
Chris H.
Job Details: 06/29/2017
Customer complaint that unit will not spin out water and belives it was leaking, unit has water in bottom of unit with load consisting of two thick blankets several sheets some towels, advised this is way to heavy of a load for the unit to spin out, ran diagnostics found off balance load and overloaded, cleared codes, completed service cycle, no leaks found or evidence of a leak, unit operates as designed ; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model W8RXEGMWQ03
Near Maple Heights, OH 44137
Tim G.
Job Details: 06/29/2017
Checked unit and found the ff not cooling due to the evap fan not running. Checked fan and found it to start to run but slow. Cleared the air duct to the ff and advised the customer to place a large bag of ice on a cookie sheet on the top shelf of the ff to help keep things cool. Unit needs fan.; ordrng 1 WP2315539 (motor-evap), schdld next appmnt for 7/6 THU !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFF2055YEW01
Near Broadview Heights, OH 44147
Tim G.
Job Details: 06/29/2017
Cleared excessive frost from the evap with steamer and in stalled thermistor, op test good. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Maple Heights, OH 44137
Tim G.
Job Details: 06/29/2017
Complaint that the unit doesnt shut off when the door is open. Checked unit and found the door switch stuck closed. Replaced door switch, op test good. ; used 1 WP3406107 (SWITCH) from stock, Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Maple Heights, OH 44137
Tim G.
Job Details: 06/29/2017
Complaint that the lid lock and done lights remain on when the unit is finished. Customer stated he did a few loads the day prior to service and unit acted fine. Checked for stored errors and found none. Tested an auto test cycle and found good op. Tested a drain and spin, op teat good. Ran a recal cycle, op test good. ; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MAT12PDDAW
Near Garfield Heights, OH 44125
Tim G.
Job Details: 06/29/2017
Complait that the unit will not power on. Checked and found no power at the outlet. Checked panel and found no teipped breakers. Found the gfi was hard to reset but once reset the unit powered on. Tech had no way of testing due to customer haveong no keys. Tech advised the customer that we are unable to get keys for coin mech that they would have to go where the units were bought or contact a lock smith. ; JOB COMPLTD
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW2
Near Bedford Heights, OH 44146
Tim G.
Job Details: 06/29/2017
Complaint that the unit is dispensing cold water out of the hot water valve ( no hose was hooked up) advised the customer that the valves are a mixing valve and it uses both hot and cold water on each temps cycle to regulate the set temp per the manufacture. Customer hooked up hot water hose and found the unit to leak at the shut off. Found no gasket in the hose and added one. Found the shut off valve knuckle leaking and the customer was advised to get a plumber. Unit working as designed and advised the customer that it uses both hot and cold water that there is no way of changing it. ; Job Cmpltd,
We serviced a
WRT318FZDW02 WHIRLPOOL
Model REFRIGERATOR
Near Maple Heights, OH 44137
Chad P.
Job Details: 06/29/2017
Found no cool both sections. Comp very loud and very hot tapped system. Found comp inefficiant. Needs comp replaced. Comes as kit. Office to please place on cancelation list. ; ordrng 1 W11092625 (COMPRESSOR, KIT), schdld next appmnt for 7/5 WED !, saved tckt [SdLink\293689a.
We serviced a
WRF535SMBB00 WHIRLPOOL
Model REFRIGERATOR
Near Willowick, OH 44095
Corina B
Job Details: 06/29/2017
, Replaced the parts listed. The fz left side does not come out smooth when pulling the handle. Advised cust to pull the handle from the middle when opening and closing the fz door. Steamed the gasket and the fz door is closing tight. Optest ok. If cust still has a problem with frost pre-id a fz gasket. P/n W10436252 ; Job Cmpltd,
We serviced a
MDB4949SDH3 WHIRLPOOL
Model DISHWASHER
Near WILOUGHBY HLS, OH 44094
Corina B
Job Details: 06/29/2017
CC that there is no water going into the unit. Ran diag f6e1 inlet no water. Started unit, started to fill. Ran calibration. Optest ok. ; Job Cmpltd
We serviced a
WDT720PADB1 WHIRLPOOL
Model DISHWASHER
Near Parma, OH 44129
Chris H.
Job Details: 06/29/2017
Customer complaint that unit displayed an F2E2 communications error code, unit started when tech arrived, ran diagnostics communications error stored, unit needs a new main control and user interface, spoke with gs ordering parts, wpl to cover parts only ; ordrng 1 W10751502 (elect control board) and 1 W10838676 (panel-cntl), schdld next appmnt for 7/6 THU
We serviced a
MGD5801TW0 WHIRLPOOL
Model DRYER
Near Parma, OH 44129
Chris H.
Job Details: 06/29/2017
Customer complaint that unit is making noise, found noise coming from idler pulley, belt is good ,replaced pulley from ts, lubricated rollers, op test good; used 1 279640 (PULLEY-IDLER) from stock, Job Cmpltd,
We serviced a
WTW4815EW1 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44111
Chris H.
Job Details: 06/29/2017
Customer complaint that unit is making noise and did not spin clothes out properly, ran diagnostics found lid unlock fault, enterred manual test mode lid is locking and unlocking as it should, advised on proper load size and soap usage, unable to duplicate issues, unit operates as designed ; Job Cmpltd,
We serviced a
FRIGIDAIRE RANGE
Model FEF368CCSG
Near Geneva, OH 44041
Arthur V
Job Details: 06/29/2017
Found bake element open ---- needs replaced ---; ordrng 1 316075104 (element,bake), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock, next appt Mon
We serviced a
AMANA WASHER
Model NTW4705EW0
Near Thompson Township, OH 44086
Arthur V
Job Details: 06/29/2017
Found unit needs water valve----cold just trickles. And hot is starting to slow down ; ordrng 1 W11038711 (W11038711), schdld next appmnt for 7/5
We serviced a
ELECTROLUX COOKTOP ELE
Model EI30EF35JSA
Near Austinburg, OH 44010
Arthur V
Job Details: 06/29/2017
Replaced cooktop. Op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
GE OTR MICROWAVE
Model CVM2072SM3SS
Near Concord Township, OH 44077
Arthur V
Job Details: 06/29/2017
Cust having a continuing issue with control panel fading out and not responding. est= 105.00 labor. 661.57 parts. Total est = 820.23. Part needed is 1-WB07X11306. Customer does not want repaired--- ; Job Cmpltd,
We serviced a
WHIRLPOOL GAS RANGE
Model SF303PEPQ1
Near Painesville Township, OH 44077
Arthur V
Job Details: 06/29/2017
Found unit oven only pulling 2.6 amps under load. Needs bake ignitor also found right front burner not lighting and i found unit needs burner switch harness--; ordrng 1 W10918546 (BAKE IGNITOR) and 1 WPW10361492 (harns-wire), ,
We serviced a
FRIGIDAIRE DRYER
Model GLGR642AS5
Near Painesville Township, OH 44077
Arthur V
Job Details: 06/29/2017
Cust complaint unit not drying well. Cycled unit let run. Found unit start switch rigged and not correct Unit rigged to start as soon as timer is turned---unit needs cleaned out of lint in cabinet. Cust to pay 80.00 labor for clean out. ; ordrng 1 134398300 (TURN TO START SW), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 7/5 WED !,
We serviced a
WFW92HEFC0 WHIRLPOOL
Model WASHER
Near Walton Hills, OH 44146
Chris H.
Job Details: 06/29/2017
Installed new hinges and caps, op test good; Job Cmpltd,