We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHF2366PFAA
Near Lakewood, OH 44107
Marie V
Job Details: 06/22/2021
"Cc that the ice maker is not working , and that about a week ago she defrosted unit thinking that a line may be frozen it worked but is not making ice again. Took temps on freezer 9* on fresh food section is 40* 42*and on ice box is 25*. Took ice maker apart and found evap frozen. Unit will need seal kit and it will need to be defrosted. ; ordrng 1 5303918784 (Seals), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE RANGE
Model ZGP366NR5SS
Near Lakewood, OH 44107
Marie V
Job Details: 06/22/2021
"Cc that when you try to turn burner off it keeps speaking. Confirmed. Unit will need switch and valve. ; ordrng 1 WB24K10086 (Harness burner box) and 1 ZGP366NR5SS (Valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF5353WH202
Near Mentor, OH 44060
Jeff M
Job Details: 06/22/2021
The damper control appear to be stuck I went to open the door manually with a screwdriver and the motor kicked on and open the dampener. Everything appears to be normal now
We serviced a
WHIRLPOOL WASHER
Model WFW5090GW0
Near Conneaut, OH 44030
Jeff M
Job Details: 06/22/2021
The unit is unbalanced. The floor that the washer is sitting on has some give allowing it to appear more unbalanced than it actually is. The pet store that its sitting on the feet all the rubber is worn away so its not grabbing the floor allowing it to slide. I leveled it the best I could but its still not technically good enough.
We serviced a
KITCHENAID DISHWASHER
Model KUDE60HXSS1
Near Cleveland, OH 44124
Jason N
Job Details: 06/21/2021
"Cc unit not cyclingCustomer stated unit will start a cycle but stop 10 minutes in. Last cycle she ran it ran normally. Ran diagnostics, found codes 6-4 for float switch open, 6-1 for low water flow and 8-1 for slow drain. Let diagnostics run in entirely. No codes at end. Started wash cycle and let cycle for 10 minutes, no issues found. Unable to duplicate cycle issue at this time."
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS25ECMS00
Near Cleveland Heights, OH 44118
Jason N
Job Details: 06/21/2021
"Cc unit not cooling Confirmed both section reading 60 degrees. No frost pattern on evaporator. Tapped system, low side reading 18 in/hg vacuum. Unit has refrigerant leak. Unit needs sealed system repair. Parts covered 10 yr SS warranty. ; ordrng 1 W10507884 (Compressor) and 1 W11256565 (Evaporator) and 1 WPW10143759 (Drier)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS312SNHM03
Near Beachwood, OH 44122
Jason N
Job Details: 06/21/2021
"Cc unit not leveled/balancedCustomer stated unit is not able to be leveled and it tilts forward. Found left side roller missing bracket pin, found pin under unit. Reinstalled left side roller. Adjusted unit until level. Op test good."
We serviced a
MAYTAG WASHER
Model MVW6230RHW
Near Chesterland, OH 44026
Joe O
Job Details: 06/21/2021
Installed belt. Ran quick test cycle. Op test ok
We serviced a
GE STACK W/D
Model GUD24GSSJ0WW
Near Wickliffe, OH 44092
Joe O
Job Details: 06/21/2021
"Cc: not washing, drum not spinningFound clothing wrapped around motor shaft. Speed sensor ripped off and between shifter assembly. Needs speed sensor, and pulley; ordrng 1 WH01X22786 (set screw pulley asm) and 1 WL49X20360 (kit sensor speed), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL FREEZER UPRIGHT
Model WZF34X20DW01
Near Geneva, OH 44041
Jeff M
Job Details: 06/21/2021
The seals is not The issue. The door is deformed on the left side towards the top I tried to take a picture to try to show deformity. Needs a new door no ETA; ordrng 1 W10746789 (Door)
We serviced a
GE RANGE
Model JGBP26WEW1WW
Near Aurora, OH 44202
Brian M
Job Details: 06/21/2021
"Cc unit not baking Found igniter open Customer wants to think about it ; ordrng 1 4342528 (ignitor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Brecksville, OH 44141
Marie V
Job Details: 06/21/2021
"Cc that the door is not closing all the time that you have to shut it and when you close the bottom the freezer open up and does not close back up. Found freezer gasket not sealing and door was a little low, added a washer from T/S and steamed out gasket . Also added petroleum jelly to help stick. Op test ok; used 1 487576 () from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Strongsville, OH 44149
David R
Job Details: 06/21/2021
Corrected position of drain hose. Tested and draining properly. Op test ok
We serviced a
GE DISHWASHER
Model GDT545PSJ4SS
Near North Royalton, OH 44133
Marie V
Job Details: 06/21/2021
"Replace control, op test ngood. Check power coming in to UI 13VDC, put old control back in and check power 13VDC going to UI unit will need UI.brought control for return , when put unit back together it started working again, told cust it may work until we come back to replace UI; ordrng 1 WD21X23461 (Ui), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WEG515S0FS0
Near Parma Heights, OH 44130
Marie V
Job Details: 06/21/2021
"Cc that the unit sometimes cooks good and sometimes burn things up, the things would look like cooked in the outside but inside still raw. Preheated unit to 350* and took temps 10 min after it preheated 363*. Unit was at 369 when ran diag. Set unit 15* lower. Advice cust if cooking something that takes less than a hour to allow unit 15 more min after preheat. And that before cooking anything try to test the oven first with some cookies, op test ok"
We serviced a
GE REFRIGERATOR
Model GTS16GSHBRSS
Near Beachwood, OH 44122
Jason N
Job Details: 06/21/2021
"Cc unit not cooling properly. Found ice buildup in freezer section, no airflow to ff section. Evaporator fan not running, checked power in to fane motor, good at 119v. Unit needs evap fan motor. ; ordrng 1 WR60X23584 (Evaporator fan motor)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS00
Near Moreland Hills, OH 44022
Jason N
Job Details: 06/21/2021
Installed freezer door. Tested all dispense functions. Water and ice dispense test good.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Painesville, OH 44077
Jeff M
Job Details: 06/21/2021
Installed the new part op tested good.
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Cleveland, OH 44108
Dan
Job Details: 06/21/2021
"Customer complaint that water is not draining, ran diagnostics no error codes found, unit spins and drains, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent , unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ02
Near Cleveland, OH 44109
Dan
Job Details: 06/21/2021
"Installed new control and user interface , op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Garfield Heights, OH 44125
Dan
Job Details: 06/21/2021
"Installed new control and evaporator fan motor, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Cleveland, OH 44104
Dan
Job Details: 06/21/2021
"Customer complaint of frost build up in freezer section, confirmed, found freezer section door not closing properly, the bottom of the door was hitting the freezer floor, adjusted door washers, op test good"
We serviced a
WHIRLPOOL DRYER
Model WED6120HC0
Near Parma Heights, OH 44130
David R
Job Details: 06/21/2021
"Called techline, new control board is not working, not hearing relays click over. New control is not working. Went through breakdown of parts. Tested every component. 120 is being sent out but not going through to motor. Suggested replaced wiring harness and belt switch. File number 7731053338; ordrng 1 W11164044 (Main harness) and 1 W10847984 (Belt switch)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Parma Heights, OH 44130
David R
Job Details: 06/21/2021
Cc unit not cleaning clothes. Found shifter error. Found shifter out of spot from Cam. Replaced with another from t/s. Tested. Good. Op test ok. ; used 1 WPW10006355 (ACTUATOR) from stock
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near North Royalton, OH 44133
David R
Job Details: 06/21/2021
"Cc of noise. Showed video, something banging around. Took out basket, found change at bottom of tub and found drain filter not seated correctly. Corrected and removed change. Tested. Good. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED22TEXHW01
Near Cleveland, OH 44105
Dan
Job Details: 06/21/2021
"Customer complaint that unit is leaking, no leaks found"
We serviced a
WHIRLPOOL WASHER
Model WET4027HW0
Near Cleveland Heights, OH 44118
Dan
Job Details: 06/21/2021
"Customer complaint that basket fell down, suspension is good, found tub filled and sitting on capacitor causing it to appear that basket is leaning, capacitor mount is broken and capacitor is crushed, unit needs new capacitor ; ordrng 1 W11158830 (Cap)"
We serviced a
GE REFRIGERATOR
Model TFF24RCB
Near South Euclid, OH 44121
Dan
Job Details: 06/21/2021
"Customer complaint that unit is not cooling properly, fresh food temperature at 69 degrees, freezer section temperature at 22 degrees, found evaporator frozen solid, heater and thermostat are good , unit needs new defrost timer; ordrng 1 WR9X482 (Def Tim), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS01
Near Brecksville, OH 44141
David R
Job Details: 06/21/2021
"Replaced the cooktop. Tested, good. Op test Ok."
We serviced a
JENN-AIR REFRIGERATOR
Model JCD2595WEP02
Near Brecksville, OH 44141
David R
Job Details: 06/21/2021
"Found shaft on motor is ceased and rusted out. Will not release from motor. In order to take out motor, shaft has to come out first. Tired hot water and other methods to get out. Not working, will need new door W10318312 door is NLA. Would also need ice door motor WPW10184813. ; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Cleveland, OH 44144
Corina H
Job Details: 06/21/2021
CC that the ff door is hard to open. Confirmed and explained to customer that it is normal for this type of unit to stick like that because of the air from the freezer circulating up and making a suction on seal. Leveled unit for customer to keep door from swinging open. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW06
Near South Euclid, OH 44121
Dan
Job Details: 06/21/2021
"Customer complaint of condensation in fresh food section , doors are sealing, no condensation found, unit is operating as designed"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS00
Near Gates Mills, OH 44040
Jason N
Job Details: 06/21/2021
"Cc unit not coolingCustomer stated a few weeks ago the temps in the unit started to be noticeably warmer. Unit is now not cooling. Checked pressures on unit, low side in 20 in/hg vacuum. Checked for fresh uv dye on connections using uv light, did not find any. Pressurized system to 150 psi with nitrogen, used soap on all connections. Did not see any bubbles or hear any leakage. Could not find a leak, called wp techline, Adrian, unit designated as non repairable. Advise customer WP will contact customer"
We serviced a
WHIRLPOOL RANGE
Model MER8700DS1
Near Chardon, OH 44024
Dan
Job Details: 06/21/2021
"Customer complaint that oven is not working, found element broken, unit needs new element ; ordrng 1 W10779716 (Element), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC1
Near Lakewood, OH 44107
Corina H
Job Details: 06/21/2021
"CC that the unit has f9e1 on the ui. Confirmed. Ran diag would not go into test mode. Close lid. Checked the latch, clear. Will need a new ui, control, harness, shifter and latch. Office to reschedule with customer. ; ordrng 1 W11032875 (Lid lock) and 1 W11112920 (Ui) and 1 W11479882 (Control) and 1 W11259498 (Drain pump) and 1 W11398781 (Shifter) and 1 W11405458 (Harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB05
Near Euclid, OH 44132
Joe O
Job Details: 06/21/2021
Cc: not making iceFound ice maker turned off. Turned ice maker on. Cycled ice maker. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV00
Near Aurora, OH 44202
Brian M
Job Details: 06/21/2021
"Cc unit not cooling again Found front control showing cooling off can not get unit to turn back on But fans and compressor still running Needs UI ; ordrng 1 W11130216 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE525S0HV0
Near Mantua, OH 44255
Brian M
Job Details: 06/21/2021
Cc unit giving error f6e1 Found temp sensor out of range Replaced temp sensor Ran test bake to 400 and broil to 500 OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBB02
Near Chagrin Falls, OH 44023
Brian M
Job Details: 06/21/2021
"Cc unit buzzing and seemed to come from control, area Ran service test on all moving parts Could not duplicate a noise at this time Advised to watch and possibly record noise of it returns"
We serviced a
GE DISHWASHER
Model GDT226SSL0SS
Near Cleveland, OH 44115
Corina H
Job Details: 06/21/2021
Replaced the dispenser. Started a cycle. Optest ok. ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Elyria, OH 44035
Gabriel P
Job Details: 06/21/2021
Found error code motor failure try running auto test or calibration and basket not moving is agitating thats it ordering parts needed ; ordrng 1 W10915700 (Motor) and 1 W10754448 (Clutch)
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QF5A
Near Mentor, OH 44060
Jeff M
Job Details: 06/21/2021
motor has failed needs a new sump motor estimate only; ordrng 1 154853801 (Pump) and 1 S
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519HZ5
Near Mentor, OH 44060
Jeff M
Job Details: 06/21/2021
Installed the new part op tested good. Main control
We serviced a
GE WASHER
Model GTWP1800D0WW
Near Mentor, OH 44060
Jeff M
Job Details: 06/21/2021
Counter balance came off and reinstalled it with nuts on the bottom of the bolts
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Painesville, OH 44077
Jeff M
Job Details: 06/21/2021
The unit had a suds code I cleared the code ran a load calibration the unit tested good
We serviced a
KENMORE DRYER
Model 110.973501
Near Willowick, OH 44095
Joe O
Job Details: 06/21/2021
"Cc: not heating, timer not functioning to shut offRan test cycle. Found thermal fuse open. Rotating timer is shutting unit off. Needs thermal fuse. Replaced thermal fuse. Ran test cycle. Op test ok; used 1 3392519 () from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Mayfield Heights, OH 44124
Jason N
Job Details: 06/21/2021
"Cc unit coding f8e4 and will not respondCustomer stated the error code came up twice in the past few weeks, then went away and unit started working again. Ran diagnostics, found code f8e4 for overfill. Found unit tilting excessively forward. Corrected install so unit is even with cabinet. Ran wash test, checked for any leakage into drip tray. None found, op test good."
We serviced a
MAYTAG DISHWASHER
Model MDP8989SHZ0
Near Madison, OH 44057
Jeff M
Job Details: 06/21/2021
Customers complaint is the unit is not draining upon my arrival I close the door to the dishwasher after hitting cancel. The unit tested fine I was not able to duplicate an Issue
We serviced a
AMANA REFRIGERATOR
Model ABB222ZDEW
Near Mentor, OH 44060
Joe O
Job Details: 06/21/2021
"Cc: not cooling, gasket tornFound temps at 80 degrees in both compartments. Compressor not running. Overload clicking. Both ff gasket and freezer gasket torn. Pulled unit. Found leaking from water valve. Hooked up compressor tester. Compressor just humming. Needs compressor, drier, water valve, ff gasket, and freezer gasketCustomer does not want to repair at this time ; ordrng 1 W10160407 (compressor) and 1 WP67003753 (valve-inlt) and 1 W10443313 (gasket-fip) and 1 W10443315 (gasket-fip) and 1 WPW10143759 (dryer)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHM00
Near Mentor, OH 44060
Joe O
Job Details: 06/21/2021
Installed fill tube. Tested. Cycled ice maker. Op test ok
We serviced a
AMANA DISHWASHER
Model ADB1400AGW1
Near Cleveland Heights, OH 44121
Corina H
Job Details: 06/21/2021
CC that the unit is leaking. Confirmed. Found the inner door bowing. Will need a new door.; ordrng 1 W11467648 (Inner door) and 1 WPW10254545 (Gasket)
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Lyndhurst, OH 44124
Corina H
Job Details: 06/21/2021
"Only the control was ordered. Will need a ui. ; ordrng 1 W10803367 (Ui), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Bedford Heights, OH 44146
Brian M
Job Details: 06/21/2021
Cc not agitating Found shifter to have popped off actuator Replaced actuator OP Test Ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHD2369TF2
Near Cleveland, OH 44105
Corina H
Job Details: 06/21/2021
Replaced the fan. Optest ok. ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Garfield Heights, OH 44125
Corina H
Job Details: 06/21/2021
Cc that unit will turn on and off. Verified and unit was working as should but by it being a intermittent issue will order ui and main control. Ff 45-50* Fz 15-20*. Was set at the cold setting. Ran diag thermistor passed. The fans and compressor as turning on. Office to reschedule main control out of stock.; ordrng 1 W11518204 (Ui) and 1 W11196400 (Main control)
We serviced a
AMANA RANGE
Model AGR5330BAB3
Near Parma, OH 44134
Corina H
Job Details: 06/21/2021
"Replaced the glass, trim and screws. Optest ok."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Wellington, OH 44090
David R
Job Details: 06/21/2021
Cc unit making noises. Ran different cycles for about 15-20 mins each. No noise in either cycles. Drain sounds good. No noises as of today. Op test ok.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Brook Park, OH 44142
Corina H
Job Details: 06/21/2021
Replaced the cooktop and burners. Optest ok.
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFC0
Near Cleveland, OH 44130
Marie V
Job Details: 06/21/2021
"Cc that when the unit is filling and it stops makes a Big Bang noise. They had a plumber install shock absorbers on the water line, unit still makes the same noise when filling. Check water valve screen the are both a little clogged up, advise cust that it need to be replaced but is not 100% sure that it will stop the bang noise on the pipes. It may help. Cust want to continue with repair. ; ordrng 1 WPW10247306 (Water valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Cleveland, OH 44135
Marie V
Job Details: 06/21/2021
"Cc that the unit does not heat and times does not advance. Check power. From L1 to N 122V from L2 to N 122V and from L1 to L2 0V. Will need electrician , everything else tested good. Op test ok"
We serviced a
WHIRLPOOL DRYER
Model GGW9200LL1
Near Bay Village, OH 44140
Gabriel P
Job Details: 06/21/2021
"Found blower housing fuse open replace from t/s one of my new one was damaged customer only paying for one, opt test ok ; used 1 WP3392519 (Fuse) from stock"
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Cleveland, OH 44135
Marie V
Job Details: 06/21/2021
"Cc that she was washing 2 rugs and that the unit was going everywhere and it was also out of the cement block that they have unit sitting on. Ran diag no error codes. Put some towels on unit and got them wet, agitated and drain and spin. Op test ok. Advice cust that the unit had an off balance load, explain how to take care of it and that 1-2 tablets should be use per load and 6-7 bath towels = a full load."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Lakewood, OH 44107
Marie V
Job Details: 06/21/2021
"Cc that the unit still freezing food. Took temps 44* and 42* on fresh food section and 0* on freezer. Cust has unit set to 41, she said that when is set to recommended it freezes everything on fresh food section. Ordering diffuser because is loud and thermistor. Called whirlpool tech line spoke with Bruce. He told me that if you look it up from model the thermistor was metal then yes they are changing those to metal, also that changing freezer temp to less cold will also help cycle the compressor and it will also help.; ordrng 1 W10316760 (Thermistor) and 1 W11164593 (Diffuser)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBB00
Near Rocky River, OH 44116
Marie V
Job Details: 06/21/2021
"Cc that the unit is taking too long to make ice. When arrived took temps , 37* on fresh food section and 0 on freezer, and door switches are working good. ice maker didnt have any water in it, when took cover off the cycle was not done, press door switch IM is stock. Jump started ice maker and it cycle and filled with water. Called BJ and ask to confirm diag. Replace IM from T/S. Op test ok; used 1 W10884390 (ICE MAKER ASSY) from stock"
We serviced a
MAYTAG DRYER
Model MEDB955FW1
Near University Heights, OH 44118
Brian M
Job Details: 06/21/2021
"Cc unit starting and gave error Found UI to be dead Pulled power plugged back in Found error fo f6e2 and e3 Needs UI and control ; ordrng 1 W11365798 (Control) and 1 W10902774 (panel-cntl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
JENN-AIR RANGE
Model SEG196
Near Shaker Heights, OH 44122
Brian M
Job Details: 06/21/2021
Cc unit not igniting Found pan stripped out that hold igniter Y704924; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVMS8
Near Beachwood, OH 44122
Brian M
Job Details: 06/21/2021
"Cc unit not making ice and deli drawer cover broken Found ice maker getting power but not rotating Needs ice maker and deli cover ; ordrng 1 W10889233 (icemaker) and 1 WP12656822 (cover), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Avon Lake, OH 44012
Gabriel P
Job Details: 06/21/2021
Found gearcase leaking oil and damage other parts ordering whats needed ; ordrng 1 W11454734 (Gearcase) and 1 WPW10006384 (Belt) and 1 W10721967 (Pulley) and 1 W11481722 (Shifter) and 1 W11161960 (Agitator)
We serviced a
MAYTAG WASHER
Model MHW5630HC1
Near Avon Lake, OH 44012
Gabriel P
Job Details: 06/21/2021
Cover of evaporator was not snap in correct issue
We serviced a
MAYTAG DISHWASHER
Model MDB8979SFZ2
Near Avon, OH 44011
Gabriel P
Job Details: 06/21/2021
"Replace tracks,opt test ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Lorain, OH 44053
Gabriel P
Job Details: 06/21/2021
Found error code motor failure try running auto test or calibration and basket not moving is agitating thats it ordering parts needed ; ordrng 1 W10915700 (Motor) and 1 W10754448 (Clutch)
We serviced a
KENMORE WASHER
Model 110.280628
Near Mentor-on-the-Lake, OH 44060
Dan
Job Details: 06/21/2021
"Customer complaint that unit is not spinning clothes out, bearings are worn, water and grease have been leaking into stator assembly, fill valve is barely opening, unit needs new bearing, rotor, stator, rps sensor and valve, customer does not want repair ; ordrng 1 W10435302 (Bearing) and 1 WPW10419333 (Stator) and 1 WPW10178988 (Rps) and 1 280146 (Rotor) and 1 W10364988 (Valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Conneaut, OH 44030
Jeff M
Job Details: 06/21/2021
Installed the new part op tested good. Fuse and relay and the breaker was off
We serviced a
MAYTAG REFRIGERATOR
Model MBF2258FEZ02
Near Gates Mills, OH 44040
Jason N
Job Details: 06/21/2021
"Cc unit freezer getting warm.Temps reading around 20 degrees in freezer. Checked for leaks on sealed system using uv light. Found small amount of uv dye on upper filter drier connection. Used soap bubbles, verified small leak. Recovered refrigerant, repaired solder joint on drier. Pulled vacuum on system to 29 in/hg, held vacuum. Recharged system with 5.0oz. Of r134a. Low side pressure stable at 3psi. Op test good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHB1
Near Ashtabula, OH 44004
Joe O
Job Details: 06/21/2021
Cc: not heatingRan diagnostics test cycle. Unit is heating. Op test ok
We serviced a
MAYTAG WASHER
Model MVWX655DW
Near Ashtabula, OH 44004
Brian M
Job Details: 06/21/2021
"Cc unit not working properly Found oil all over the bottom can not remove washplate without damaging it. Needs belt, gearcase, splutch, actuator, washplate and tub hub ; ordrng 1 W11454734 (Gearcase) and 1 W10721967 (drive pulley) and 1 W11239857 (belt) and 1 W10913953 (actuator) and 1 W10902814 (washplate) and 1 W10528947 (drive hub kit)"
We serviced a
MAYTAG DRYER
Model MGDB200VQ0
Near Ravenna, OH 44266
Brian M
Job Details: 06/21/2021
"Cc of no heat Found thermal fuse open Needs fuse ; ordrng 1 WP3390719 (fuse-thrml), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW02
Near Kent, OH 44240
Brian M
Job Details: 06/21/2021
Cc that it seems left side freezer door not sealing properly Found unit to be working properly Advised to pull from center and when closing let door pull it self in not to slowly close it or it wont pull in all the way
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Pierpont, OH 44082
Jeff M
Job Details: 06/21/2021
The unit had a long drain code it was not able to duplicate the issue. I re-calibrate the machine op tested good. Th 1st time I filled the unit there was an excess of suds when it drained. The second time I filled it and ran the calibration cycle there was no suds
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Painesville, OH 44077
Dan
Job Details: 06/18/2021
"Customer complaint of sd error code and unit is not spinning properly, ran diagnostics found f0e2(oversuds) , ran test cycle, ran quick wash cycle, unit completed test cycle and quick wash cycle, called whirlpool techline spoke to Anthony , unable to duplicate the problem at this time"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5NVAXSA01
Near Strongsville, OH 44136
David R
Job Details: 06/18/2021
"Cc unit hasnt been cooling correctly over a month. SxS. Temps read 70* both sections. No frost pattern on FZ evap. Ball of ice on evap line. Called and talked to Chad, checked amps on compressor. Compressor is good. Sealed system job. Will need filter dryer and evap. Ordering.** schedule as 4 job count; ordrng 1 WP2188823 (Evap) and 2 WPW10143759 (Dye drier)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE REFRIGERATOR
Model GFE28HMHEES
Near Ashtabula, OH 44004
Jeff M
Job Details: 06/18/2021
The unit is leaking from the rear I found the plastic water hose coming through the floor that connects to the refrigerator has a splitting it spewing water. Customer needs a plumber I highly recommend it for them to switch to copper
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Wickliffe, OH 44092
Jason N
Job Details: 06/18/2021
"Cc unit codes and will not cycleRan diagnostics, found codes f2e2 for HMI disconnected and f2e1 for HMI stick button. Replaced HMI console using customer supplied pre Id part. Ran auto test and calibration. All functions passed, no fault codes. Op test good."
We serviced a
KENMORE DISHWASHER
Model 665.13222N412
Near Beachwood, OH 44122
Jason N
Job Details: 06/18/2021
"Cc unit not drainingRan cancel drain out, drain pump working, but not draining out to disposal. Found excessive food buildup throughout drain lines, unit is able to push water through. Unit needs new drain hoses. Replaced drain lines using misc. truck stock parts. Ran wash test then cancel drain. Good drain out, op test good. ; used 1 WPW10545278 (Drain hose) from stock"
We serviced a
MAYTAG DRYER
Model LDE7304ACE
Near University Heights, OH 44118
Jason N
Job Details: 06/18/2021
"Installed drum belt. Ran dryer op test, good heat and tumble. Op test good."
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ02
Near Strongsville, OH 44136
David R
Job Details: 06/18/2021
Replaced right door gasket. Tested. Good. Op test ok
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW2
Near Lorain, OH 44055
Gabriel P
Job Details: 06/18/2021
"Found screw stuck in the ring,clear it out up test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ0
Near Brook Park, OH 44142
Corina H
Job Details: 06/18/2021
Replaced the main control and pump and motor. Ran a calibration. Optest ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Strongsville, OH 44136
Corina H
Job Details: 06/18/2021
"Inner door panel, vent, and dispenser were replaced. Started a cycle, no leaks. Opt test ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Mentor, OH 44060
Joe O
Job Details: 06/18/2021
Cc: not filling enough with water(not covering clothes)Found error code f0e4(high water temp). Found hot and cold reversed. Swapped water lines. Ran auto test and calibration. Ran normal cycle. Advised customer on water levels. Op test ok
We serviced a
MAYTAG DRYER
Model DG412
Near Ashtabula, OH 44004
Jeff M
Job Details: 06/18/2021
Installed the new part op tested good. Fan wheel
We serviced a
KITCHENAID REFRIGERATOR
Model KSRG25FKSS16
Near Highland Heights, OH 44143
Dan
Job Details: 06/18/2021
"Customer complaint that unit is not making ice, Confirmed, ice maker optics are good, ice maker is receiving 120vac, unit needs new ice maker , customer does not want repair ; ordrng 1 2198597 (Ice maker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model SAV205DAWW
Near Cleveland, OH 44110
Dan
Job Details: 06/18/2021
"Customer complaint of loud noise and leaking, confirmed, water is leaking passed tub seal, noise is in transmission, transmission is no longer available , unit cannot be repaired ; ordrng 1 27001046 (Transmission)"
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near North Royalton, OH 44133
David R
Job Details: 06/18/2021
"Cc unit is leaking. No water marks under washer. Water hoses are tight and no leaks. Checked drain hose, the one behind unit and one inside unit, no rips or tears. No signs of water dropping from gearcase. Ran different loads at different water level heights. Let unit fill up and go through wash but nothing popping up. Washing, agitating and spinning like normal. Let fill all the way up. Drained, moved hoses around, no leaks. Put load in ran again, no leaks. Spin and drain cycle, good. No leaks as of today. Op test ok."
We serviced a
KENMORE DRYER
Model 110.62612101
Near Bratenahl, OH 44108
Dan
Job Details: 06/18/2021
"Customer complaint that drum is not spinning, confirmed, found belt snapped, unit needs new belt; ordrng 1 341241 (Belt), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID RANGE
Model KFGD500EBS00
Near Cleveland, OH 44109
Dan
Job Details: 06/18/2021
"Support brackets for console are bent, need to order brackets one bracket is showing discontinued and other bracket is out of stock so not scheduling return appointment ; ordrng 1 W10319109 (Bracket) and 1 W10319111 (Bracket)"
We serviced a
MAYTAG DRYER
Model n/a
Near Cleveland, OH 44108
Jason N
Job Details: 06/18/2021
"Cc unit not starting Found unit powering on, but will not start a cycle. Checked drive belt, found drive belt shredded, disengaging belt switch. Replaced belt and idler pulley using truck stock repair kit. Ran dryer op test, good heat and tumble. Op test good.; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
GE WASHER
Model GTW680BSJ3WS
Near Avon Lake, OH 44012
Gabriel P
Job Details: 06/18/2021
Ge washer it has correct amps call chad he said it may be the gfi switch on breaker
We serviced a
WHIRLPOOL DISHWASHER
Model WDT920SADM2
Near Fairview Park, OH 44126
Corina H
Job Details: 06/18/2021
Replaced the wheels. Optest ok.
We serviced a
MAYTAG DRYER
Model MGDX655DW2
Near Rocky River, OH 44116
Corina H
Job Details: 06/18/2021
CC that there is a ticking noise when running. Confirmed. Found a screw in the felt of the door. Optest ok.