Service History 683

We serviced a
WFG520S0FS0 WHIRLPOOL
Model RANGE
Near Mentor, OH 44060
Corina B
Job Details: 01/05/2018
CC that the igniter doesn't lite and gas comes out. When turning oven on to 350* the igniter sparks once and lights, the flame then goes out. Will need a new spark module and control. Called SM to order parts. ; ordrng 1 W11027098 (MAIN CONTROL) and 1 WPW10511278 (module-spk), schdld next appmnt for 1/16 TUE
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAW00
Near Amherst, OH 44001
Macaulay G.
Job Details: 01/05/2018
Reservoir hose is cracking and leaking. Filter housing is also leaking. Bottom drawer cover will not allow to set to different setting and display is missing segments from water damage. Office to order reservoir, filter housing, and cover.; ordrng 1 W11168758 (RESEVOIR) and 1 WPW10238156 (housing) and 1 WPW10732686 (cover), schdld next appmnt for 1/16 TUE !,
We serviced a
WHIRLPOOL DRYER
Model WGD8800YC3
Near Avon, OH 44011
Gail V.
Job Details: 01/05/2018
Door not shutting properly. Used latch catch from other side of door to repair. Shut well now.; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS3
Near Concord Township, OH 44077
Brian B
Job Details: 01/05/2018
CC that machine is not heating. Ran diag, 7-1 fault code, no heat. Ohmed out heater circuit from control, 13 ohms, correct. Ohmed out ntc thermister from control, 59kohms, correct. Customer also said machine would run for 15 min and then shut off. Cleared code and ran full diagnostic cycle. Heater came on in interval 10 and 3 . Machine appears to be working correctly now. Except incoming water not hot enough, 65 deg. Cold water entering machine.Advised customer to call plumber to look into water temp problem. Office to pre ID main control if problem returns.; Job Cmpltd, saved tckt [SdLink
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMYW04
Near Avon Lake, OH 44012
Brian B
Job Details: 01/05/2018
Found controls set to max and temps too cold. Set control to normal for ff and frz. CC that machine makes loud noises. Ran diag and operated all loads. Found damper control making excessive noise. Will need new damper. Office to order part.; ordrng 1 WPW10257451 (DAMPER CONTROL), schdld next appmnt for 1/16 TUE !,
We serviced a
WHIRLPOOL RANGE
Model WFE320M0ES1
Near Avon, OH 44011
Brian B
Job Details: 01/05/2018
Found door damage. Will need new door vent trim. Also, corner of cooktop damaged. Lowes can sell as scratch and dent with cooktop as is. Office to order door trim. If Lowes decides to replace top, they will call office.; ordrng 1 WPW10310922 (VENT TRIM), schdld next appmnt for 1/15 MON !,
We serviced a
KITCHENAID RANGE
Model KGCU407VSS01
Near Aurora, OH 44202
Robert A.
Job Details: 01/05/2018
, Found a piece of paper towel covering orifice, cleared, burner working correct, op test ok; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Streetsboro, OH 44241
Robert A.
Job Details: 01/05/2018
Installed tracks, op test okOfr 1606002363; Job Cmpltd,
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53520CS7
Near Streetsboro, OH 44241
Robert A.
Job Details: 01/05/2018
, Found bottom door switch in closed position when door is open, replaced, op test ok; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd,
We serviced a
WMH53520CB4 whirlpool
Model micro oven
Near Concord Township, OH 44077
Jeff M
Job Details: 01/05/2018
Installed new part unit op tested good. Customer forgot to mention that one of the mounting nuts that hold the microwave in place is missing; ordrng 1 W10596040 (nut),
We serviced a
WFE540H0AS0 whirlpool
Model range
Near Strongsville, OH 44149
Chad P.
Job Details: 01/05/2018
Confirmed f3e2 error code for over temp. Unit now has no bake or broil. Elements, fuse, wiring, sensor and power all check good. Control not sending out power. Needs control replaced. Cust will be replacing unit. Office to not order parts unless contacted. ; ordrng 1 WPW10586734 (CONTROL),
We serviced a
KGRS505XSS03 KITCHENAID
Model RANGE
Near South Euclid, OH 44121
Dan H
Job Details: 01/05/2018
Customer complaint that sliding rack will not close, confirmed, found tracks bent, unit needs new sliding rack, no need to reschedule customer can install ; ordrng 1 WPW10570870 (rack-oven)
We serviced a
KUDE70FXSS6 whirlpool
Model dishwasher
Near Strongsville, OH 44136
Chad P.
Job Details: 01/05/2018
Cc complaint that unit starts but then intermittently shuts down or stops. Ran normal wash. Unit started and ran. Canceled. Unit drained. Ran service mode. Unit stored fault for open float. Float and wiring checks good. Ran service test mode. Drain pump failed test mode. Gave fault for electrical fault. Pump over heating. Needs drain pump replaced. Pleas ship parts to 11351 pearl rd, suite. 200 44136; ordrng 1 WPW10531320 (PUMP, DRAIN),
We serviced a
MDB4949SDE3 MAYTAG
Model DISHWASHER
Near Beachwood, OH 44122
Dan H
Job Details: 01/05/2018
Customer complaint of water drops on door after cycle and a smell, ran diagnostics no error codes found, incoming water temperature at 76 degrees, ran test cycle unit completed test cycle, no error codes, heater is working, advised customer to run hot water in sink before starting dishwasher, unit is operating as designed ; Job Cmpltd
We serviced a
KRFF305ESS00 KITCHENAID
Model REFRIGERATOR
Near Shaker Heights, OH 44122
Dan H
Job Details: 01/05/2018
Installed new freezer section door, op test good ; Job Cmpltd
We serviced a
KDTE254ESS2 KITCHENAID
Model DISHWASHER
Near Gates Mills, OH 44040
Corina B
Job Details: 01/05/2018
Found glass in the drain pump. Replaced the drain pump. Optest ok
We serviced a
MHW3505FW1 whirlpool
Model washer
Near North Royalton, OH 44133
Chad P.
Job Details: 01/05/2018
Cleared drain pump. Op test ok.
We serviced a
KUDS30IXWH6 kitchenaid
Model dishwasher
Near North Royalton, OH 44133
Chad P.
Job Details: 01/05/2018
Installed wheels. Op test ok. ; Job Cmpltd
We serviced a
KDTE204EBL3 kitchenaid
Model dishwasher
Near Broadview Heights, OH 44147
Chad P.
Job Details: 01/05/2018
Installed feed tub. No water to unit at this time. Line is frozen. Advised to use as normal. ; Job Cmpltd
We serviced a
WDT720PADM2 whirlpool
Model dishwasher
Near Concord Township, OH 44077
Jeff M
Job Details: 01/05/2018
I found the sump assembly seizing periodically needs new sump sump; ordrng 1 WPW10671941 (SUMP),
We serviced a
WTW7300DW0 washer
Model whirlpool
Near Kirtland, OH 44094
Jeff M
Job Details: 01/05/2018
The unit is leaking water past the bearing seal. Cust will call whirlpool to see if they can cover some of the repair; ordrng 1 W10512162 (TUB) and 1 W10754158 (stator) and 1 W10754448 (clutch) and 1 W10811956 (TRANSMISSION )
We serviced a
KEBS208SSS04 whirlpool
Model wall oven
Near Mentor, OH 44060
Jeff M
Job Details: 01/05/2018
Installed new part unit op tested good ; Job Cmpltd
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Novelty, OH 44072
Corina B
Job Details: 01/05/2018
CC that the unit will not start. Checked the outlet, good. Checked the main control 120v. Will need a new control. Called SM to order part. ; ordrng 1 W11116592 (CONTROL), schdld next appmnt for 1/16 TUE
We serviced a
WDF520PADM7 WHIRLPOOL
Model DISHWASHER
Near Cleveland, OH 44139
Corina B
Job Details: 01/05/2018
CC that the unit does not wash. Ran diag 4-3- Motor Not Running 7-1-No Heat. Ran calibration the pump and motor did not turn on. Checked the control 120v to the pump and motor. Advised cust to run the hot water in the sink before starting the dw and to clean the filter out once a month. Cust does not want to repair
We serviced a
WFG320M0BW0 WHIRLPOOL
Model RANGE
Near Lakewood, OH 44107
Dan H
Job Details: 01/05/2018
Customer complaint that oven light will not shut off, confirmed, found outlet unit is plugged into has hot/neutral reversed, advised customer that they need an electrician to correct power supply, plugged unit into good outlet, oven light is off, pressed oven light button, control made a loud pop and tripped house breaker, reset, oven light is not coming on at all now, unit needs new control; ordrng 1 W11113908 (cntrl-elec), schdld next appmnt for 1/16 TUE
We serviced a
WHIRLPOOL WASHER
Model WTW8800YC1
Near Avon, OH 44011
Macaulay G.
Job Details: 01/05/2018
Bearing is making a grinding noise and leaking from seals. Needs bearing replaced. Customer will decide on repair.;, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBB
Near Westlake, OH 44145
Macaulay G.
Job Details: 01/05/2018
Found that when light switch is wiggled, light flickers on. There is a short in the light switch. Office to order switch.; ordrng 1 12002646 (light switch), schdld next appmnt for 1/19 FRI 8-11,
We serviced a
WHIRLPOOL RANGE
Model WFE320M0ES1
Near Avon, OH 44011
Brian B
Job Details: 01/05/2018
Found door damage. Will need new door vent trim. Also, corner of cooktop damaged. Lowes can sell as scratch and dent with cooktop as is. Office to order door trim. If Lowes decides to replace top, they will call office.; ordrng 1 WPW10310922 (VENT TRIM), schdld next appmnt for 1/15 MON !,
We serviced a
MAYTAG WASHER
Model MVWB835DW2
Near Streetsboro, OH 44241
Robert A.
Job Details: 01/05/2018
Installed drain pump, ran diagnostic cycle, op test ok; Job Cmpltd,
We serviced a
WTW8500DC0 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44111
Dan H
Job Details: 01/05/2018
Customer complaint that unit is not not draining, ran diagnostics found f9e1(long drain), f0e2(oversuds), and f0e5(off balance) error codes, found added piece of drain hose connected to stock drain hose, added piece of hose is clogged, removed, unit drained, op test good advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent ; Job Cmpltd
We serviced a
KDTE104ESS3 KITCHENAID
Model DISHWASHER
Near Cleveland, OH 44111
Dan H
Job Details: 01/05/2018
Customer complaint that control panel is not working, confirmed, control is good, unit needs new user interface(blk); ordrng 1 W10903576 (panel-cntl), schdld next appmnt for 1/15 MON
We serviced a
LW8252W2 AMANA
Model WASHER
Near Fairview Park, OH 44126
Dan H
Job Details: 01/05/2018
Customer complaint of string stuck under agitator, removed agitator, I string found, unit is operating as designed ; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WFW94HEXW2
Near Westlake, OH 44145
Macaulay G.
Job Details: 01/05/2018
Found disconnected fill tube to boot. Reattached fill tube and tested ok. Could not get error to occur and found no obstructions for f0e1. Tests ok.; Job Cmpltd,
We serviced a
NTW4516FW1 AMANA
Model WASHER
Near Cleveland, OH 44102
Dan H
Job Details: 01/05/2018
Customer complaint that unit is not advancing to wash cycle, ran diagnostics no error codes found, started normal wash cycle, unit filled and advanced to wash cycle, lid locks, unit spins, unit drains, unit is operating as designed ; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWB02
Near Sheffield Lake, OH 44054
Brian B
Job Details: 01/05/2018
Found machine not defrosting. Placed control into diag, heater on at 480 watts. Heater circuit working. Will need new control. Replaced from t/s. Defrosted unit. Op test ok.; used 1 WPW10503278 (MUST RETURN**CORE*CTRL BOARD) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Deerfield Township, OH 44411
Robert A.
Job Details: 01/05/2018
Installed frz door, door sealing, switch closing, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WFW9450WW00
Near Ravenna, OH 44266
Robert A.
Job Details: 01/05/2018
Ran diognastics, f20. No water entering unit, watched cycle, unit getting hot and cold water, pressure hose good, ran diognastic cycle, op test okCust states that the waterline had froze; Cllctd $96.35 Check # 3597, Job Cmpltd,
We serviced a
WFW92HEFC0 WHIRLPOOL
Model WASHER
Near Andover Township, OH 44003
Jeff M
Job Details: 01/05/2018
The units lock is malfunctioning it is receiving power. The lock is cycling over and over again it needs a new lock; ordrng 1 WPW10443885 (LOCK)
We serviced a
AGR6303MFW0 AMANA
Model RANGE
Near Geneva, OH 44041
Jeff M
Job Details: 01/05/2018
Installed new part unit op tested good ; Job Cmpltd
We serviced a
KRFC300ESS01 KITCHENAID
Model REFRIGERATOR
Near Independence, OH 44131
Chad P.
Job Details: 01/05/2018
Found shut off not attached to ice maker. Corrected. Tested door switch. Checks good. Put bar up and forced a harvest cycle. I.m. Would not run. Let bar down and ice maker ran. Checked contacts in module. All check good. Adjusted tension on ice maker shut off bar to prevent it from popping out. Op test ok. Techline. Tj. Documented issue. Sr# 7720968053;
We serviced a
SCE30600B JENNAIRE
Model RANGE
Near Cleveland, OH 44139
Chad P.
Job Details: 01/05/2018
Installed control. Op test no good. Same exact issue. Light stays on and cooling fan run non stop. Also, found the membrane failing. One key is dead. Connections check good. Needs membrane, hi limit and door latch assy. Ran bake at 350. Unit did hit target temp and cycled the heat correctly. Parts chow nla. Office to please review. ; ordrng 1 71002233 (overlay asm, MEMBRANE) and 1 71003030 (HI LIMIT) and 1 WP71001845 (LATCH ASSY),
We serviced a
WRF560SEYM04 WHIRLPOOL
Model REFRIGERATOR
Near Beachwood, OH 44122
Chad P.
Job Details: 01/05/2018
Cust was not home. Staff unable to reach her. Need to reschedule. ; schdld next appmnt for 1/15 MON 9-12,
We serviced a
AMV6502RES1 AMANA
Model MICROWAVE
Near Maple Heights, OH 44137
Corina B
Job Details: 01/05/2018
Replaced the harness. Optest ok. ; Job Cmpltd
We serviced a
WRS325FDAW04 WHIRLPOOL
Model REFRIGERATOR
Near Euclid, OH 44123
Corina B
Job Details: 01/05/2018
Replaced the door and name tag. Steamed gasket out. Optest ok. ; Job Cmpltd
We serviced a
NTW4516FW1 WHIRLPOOL
Model WASHER
Near South Euclid, OH 44121
Chad P.
Job Details: 01/05/2018
Started unit. Ran with no faults. Op test ok. Cust said unit was nicer warranty and was given auth by dealer for repair... did not want to pay service call fee. Took pic of info she was given for office to review. ; Job Cmpltd,
We serviced a
NED4655EW1 AMANA
Model DRYER
Near Cleveland Heights, OH 44118
Chad P.
Job Details: 01/05/2018
Found motor start winding open. Replaced. Op test ok. ; used 1 279827 (MOTOR) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model GU2455XTSB0
Near Middleburg Heights, OH 44130
Macaulay G.
Job Details: 01/05/2018
Replaced pump motor to dishwasher. Tested ok. Work completed.; Job Cmpltd,
We serviced a
JENN-AIR REFRIGERATOR
Model JS48SEDBDA
Near Bay Village, OH 44140
Brian B
Job Details: 01/05/2018
Found ff door lower hinge broken. Hinge is available but hinge bushing is not. Called TL, Mark, 7720966296. He researched issue and said they don’t have another fix if part is NLA. Office to research parts and let customer know if parts are available. Advised customer to call cons assist to see if they can help. Will give quote In case parts are found. This would be a 2 man job.; ordrng 1 67001447 (screw 1297) and 1 67001454 (bushing- l 420) and 1 W10312548 (hinge-door 4458), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
WHIRLPOOL DRYER
Model LGR7620LW0
Near Shalersville Township, OH 44266
Robert A.
Job Details: 01/05/2018
Found t fuse open, jumped out ran unit, good, replaced, ran unit, op test okCust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.; used 1 WP3392519 (THERMAL FUSE15.40) from stock, , Job Cmpltd,
We serviced a
WHIRLPOOL DRYER ELE
Model GEW9250PW0
Near Auburn Township, OH 44023
Robert A.
Job Details: 01/05/2018
Found element open, but recieving 220vac, replaced element, ran unit, op test ok; used 1 WP3387747XXX (XXXHEATINGXXXDONOTRESTOCK86.67) from stock, Cllctd $318.78 CC Ref # 953135676, Job Cmpltd,
We serviced a
WFG505M0BS3 WHIRLPOOL
Model RANGE
Near Cleveland, OH 44108
Dan H
Job Details: 01/05/2018
Customer complaint that left front burner is not lighting, all burners lit right up, repeated several times, all burners lighting, unit is operating as designed ; Job Cmpltd
We serviced a
GSC25C4EYY03 WHIRLPOOL
Model REFRIGERATOR
Near Willowick, OH 44095
Corina B
Job Details: 01/05/2018
CC that the ff is freezing food. Found the thermistor is out of range. Used the thermistor the other from t/s, talked LS and will be delivered tomorrow. ; ordrng 1 W10902214 (THERMISTOR), schdld next appmnt for 1/15 MON
We serviced a
WMH31017FS0 WHIRLPOOL
Model MICROWAVE
Near Cleveland, OH 44102
Dan H
Job Details: 01/05/2018
Customer complaint that unit is not operating, found display blank, control is unresponsive, found main fuse open, jumped out, unit heated, unit needs new fuse, installed new fuse, op test good ; used 1 W10138793 (FUSE, MICROWAVE) from stock, Job Cmpltd
We serviced a
WED7590FW0 WHIRLPOOL
Model DRYER
Near Cleveland, OH 44102
Dan H
Job Details: 01/05/2018
Customer complaint that unit is not heating, unit is heating, unit is not blowing air, found blower wheel cracked, unit needs new blower wheel; ordrng 1 WPW10211915 (wheel), schdld next appmnt for 1/15 MON
We serviced a
WFE515S0ES1 WHIRLPOOL
Model RANGE
Near Cleveland, OH 44102
Dan H
Job Details: 01/05/2018
Customer complaint oven door does not stay shut, found hinges and receivers bent, unit needs new hinges and receivers; ordrng 1 W10347464 (hinge-door) and 2 W10647259 (hinge-recv)s, schdld next appmnt for 1/15 MON
We serviced a
KRFC704FPS00 KITCHENAID
Model REFRIGERATOR
Near Cleveland, OH 44102
Dan H
Job Details: 01/05/2018
Customer complaint that user interface is not working, confirmed, user interface is receiving 12vdc, unit needs new user interface ; ordrng 1 W11039890 (cntrl-elec), schdld next appmnt for 1/15 MON
We serviced a
KEBS207DBL8 KITCHENDAID
Model RANGE
Near Kirtland Hills, OH 44060
Corina B
Job Details: 01/05/2018
Replaced the upper ovens glass. Cleaned both oven doors glass. Optest ok. ; Job Cmpltd
We serviced a
MDB8959SFZ4 MAYTAG
Model DISHWASHER
Near Mentor, OH 44060
Corina B
Job Details: 01/04/2018
CC that the unit fills then rinses then turns off. Started a cycle unit filled then turned off after 2 minutes of washing. Ran diag f8e2 Drain Motor Electrical Problem. Ran calibration started a normal cycle ran unit turns off. Checked the drain pump clear. Will need a drain pump, control and sensor. Called SM to order parts. ; ordrng 1 W10906431 (CONTROL) and 1 W11084121 (SENSOR) and 1 WPW10348269 (pump-drain), schdld next appmnt for 1/15 MON
We serviced a
KRFC704FPS00 KITCHENAID
Model REFRIGERATOR
Near Cleveland, OH 44102
Dan H
Job Details: 01/04/2018
Customer complaint that user interface is not working, confirmed, user interface is recieving 12vdc, unit needs new user interface ; ordrng 1 W11039890 (cntrl-elec), schdld next appmnt for 1/15 MON
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Parma, OH 44134
Macaulay G.
Job Details: 01/04/2018
Disposal was recently installed and installed did not drill out drain hole.; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Strongsville, OH 44136
Brian B
Job Details: 01/04/2018
Reassembled refrigerator. Operates ok. All sounds are normal. Only sounds we're of compressor, fresh food damper, and fans.; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WFE770H0FZ1
Near Strongsville, OH 44136
Macaulay G.
Job Details: 01/04/2018
All insulation was in its place and nothing is found wrong. Glass top will normally get warm when oven is on, due to vent that emits heat from oven. Nothing wrong with unit..; Job Cmpltd,
We serviced a
WMH53520CS7 whirlpool
Model microwave
Near WARRENSVL HTS, OH 44122
Chad P.
Job Details: 01/04/2018
Found rack arched on hangers. Removed rack and advised on why that happens. Needs new hangers and touch up. ; ordrng 2 W10740485 (HANGER)s and 1 W10749119 (HANGER) and 1 W10749120 (HANGER),
We serviced a
KSRB25QGSS01 kitchenaid
Model refrigerator
Near Shaker Heights, OH 44122
Chad P.
Job Details: 01/04/2018
Found insulation hit condenser fan and stopped it. Corrected and installed doors on unit. No water to hook up to it. Op test ok. ; Job Cmpltd
We serviced a
MEDB755DW2 maytag
Model dryer
Near Elyria, OH 44035
Paul H.
Job Details: 01/04/2018
Replaced UI, no scratches, tested all pads, good.; Job Cmpltd
We serviced a
LSR8433KQ0 whirlpool
Model washer
Near Ashtabula, OH 44004
Jeff M
Job Details: 01/04/2018
The lid switch is broken. EST only cust needs to think on it; ordrng 1 3949247V (SWITCH )
We serviced a
FGHB2866PFJA frigidaire
Model refrigerator
Near Ashtabula, OH 44004
Jeff M
Job Details: 01/04/2018
The fan inside the icemaker assembly was frozen I try to free the fan so I did not see any frost. Unfortunately I broke the fan blade. It’s new fan housing kit ; ordrng 1 5303918784 (GASKET HOUSING KIT) and 1 5304493604 (fan & gasket kit)
We serviced a
MVWB725BW maytag
Model washer
Near Ashtabula, OH 44004
Jeff M
Job Details: 01/04/2018
Installed new part unit op tested good ; Job Cmpltd
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM3
Near Strongsville, OH 44149
Macaulay G.
Job Details: 01/04/2018
Replaced heating element. Tests ok.; Job Cmpltd,
We serviced a
KITCHENAID MICROWAVE
Model KMHC319ESS0
Near Valley View, OH 44125
Brian B
Job Details: 01/04/2018
Replaced listed parts. Tested unit. Op test ok.; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Lakewood, OH 44107
Gail V.
Job Details: 01/04/2018
Replaced pump assembly. Ran test cycle. Optest ok.; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model JDS9860BDS
Near Lakewood, OH 44107
Brian B
Job Details: 01/04/2018
Replaced panel. Tested oven , OP Test Ok . Office to refund $90.13.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
FGP305KW0 WHIRLPOOL
Model RANGE
Near Lakewood, OH 44107
Dan H
Job Details: 01/04/2018
Customer complaint that unit is leaking gas, found burner valve loose and not seating properly on manifold, tightened valve to manifold, no leak, op test good ; Job Cmpltd
We serviced a
KITCHENAID DISHWASHER
Model KDTE334DSS0
Near Rocky River, OH 44116
Brian B
Job Details: 01/04/2018
, Machine not draining. Ran diag. Code for drain pump. Ran test cycle. Pump humming , but not starting. Removed and cleaned out pump. Reinstalled, ran cycle, Optest ok.; Job Cmpltd,
We serviced a
MDB4949SDM0 MAYTAG
Model DISHWASHER
Near Richmond Heights, OH 44143
Corina B
Job Details: 01/04/2018
CC that there is a burning smell. Ran diag f8e1 Slow Drain, f8e2 Drain Motor Electrical Problem. Ran calibration. Checked drain pump, clear removed door control and wires look good. Heater is good. Optest ok. ; Job Cmpltd
We serviced a
MAYTAG WASHER
Model MVWB880BW0
Near Chagrin Falls, OH 44022
Robert A.
Job Details: 01/04/2018
Basket spins free, installed sensor and rotor, ran diognastic cycle, good, ran spin cycle, good, op test ok; Job Cmpltd,
We serviced a
KDTE254ESS2 KITCHENAID
Model DISHWASHER
Near Lakewood, OH 44107
Dan H
Job Details: 01/04/2018
Customer complaint that unit is not filling, found water valve not recieving 120vac, found float stuck in up position leaving float switch open, cleaned and adjusted float, unit filled, op test good ; Job Cmpltd
We serviced a
MVWB955FW1 MAYTAG
Model WASHER
Near Cleveland Heights, OH 44118
Corina B
Job Details: 01/04/2018
CC that the unit is leaking. Found the water hose is leaking at the faucet. Removed the hose reattached the hose. Optest ok. ; Job Cmpltd
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB0
Near Shalersville Township, OH 44266
Robert A.
Job Details: 01/04/2018
Removed pans from bottom of unit, plugged in, turned on gas, checked top burners, good, blue flame, checked bake burner good flame, set bake 500, let unit heat for 5 min, took readingsCoo 244ppmTemp 299 fO2 14.7%Co 72ppmEff75.4%Co23.5%T stk 299T air 55 fEa212.5%Op test ok. Please submitt readings to wp; saved tckt
We serviced a
MSD2578VEM00 maytag
Model refrigerator
Near Maple Heights, OH 44137
Chad P.
Job Details: 01/04/2018
Arrived to find unit in a total no cool. Compressor running but extremely hot. Tapped system. Reading 0 psi. Unplugged unit. Pressure went up. Unit has a charge. Compressor failed. Needs compressor now replaced. Big job. Cfc tech only. 3 job count. ; ordrng 1 W10233961 (compressor),
We serviced a
KUDS30IXSS9 dishwasher
Model kitchenaid
Near Elyria, OH 44035
Paul H.
Job Details: 01/04/2018
Short on main board, caused board and UI to melt, also fused wiring, will need all three to repair; ordrng 1 W10871221 (harns-wire) and 1 W11035586 (CONTROL) and 1 WPW10500175 (panel-cntl)
We serviced a
WGD8500DC3 WHIRLPOOL
Model DRYER
Near Rocky River, OH 44116
Dan H
Job Details: 01/04/2018
Customer complaint that dryer makes clothes smell, customer brought a piece of clothing that had been dried in unit, no smell noticed other than fabric softener, started normal dry cycle, no unusual smell noticed, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd
We serviced a
MEDX655DW1 WHIRLPOOL
Model DRYER
Near Cleveland, OH 44112
Corina B
Job Details: 01/04/2018
CC that it make a loud noise when it's running. Found the support roller bearings are bad. Replaced the support rollers from t/s. customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube, Optest ok. ; used 2 WPW10314173 (SUPPORT ROLLER) from stock, Job Cmpltd
We serviced a
CGM2745FQ0 WHIRLPOOL
Model DRYER
Near Cleveland, OH 44107
Dan H
Job Details: 01/04/2018
Customer complaint that unit is not heating, confirmed, ignitor is not glowing, ignitor is recieving 120vac, unit needs new ignitor, installed new ignitor, op test good ; used 1 279311 (IGNITOR) from stock, Job Cmpltd
We serviced a
WRS322FDAM04 whirlpool
Model refrigerator
Near Independence, OH 44131
Chad P.
Job Details: 01/04/2018
New door is warped again. Rugging on ff Door when installed and will not seal. Made several adjustments. Op test no good. Need to reorder. Cust is becoming very frustrated. A.b. To please review and address this issue. ; ordrng 1 LW10651091 (dor-fip
We serviced a
WDF520PADW7 whirlpool
Model dishwasher
Near North Ridgeville, OH 44039
Paul H.
Job Details: 01/04/2018
Started a cycle to check water temp, no fill, checked valve, off, turned valve on, checked temp, static fill produced 99F, recommended customer prime line at sink, pressure and wash action are functioning correctly, op test ok.; Job Cmpltd
We serviced a
AGR6603SFS0 amana
Model range
Near Seven Hills, OH 44131
Chad P.
Job Details: 01/04/2018
Installed cook top. Op test ok. ; Job Cmpltd,
We serviced a
ED25TEXHN00 whirlpool
Model refrigerator
Near Parma, OH 44129
Chad P.
Job Details: 01/04/2018
Installed thermostat. Op test ok. ; Job Cmpltd
We serviced a
WMH32519FB0 whirlpool
Model microwave
Near Parma Heights, OH 44130
Chad P.
Job Details: 01/04/2018
Installed interlocks. Op test ok. ; Job Cmpltd,
We serviced a
WED5800BW0 whirlpool
Model dryer
Near North Ridgeville, OH 44039
Paul H.
Job Details: 01/04/2018
Long dry times, room adequate for intake air, if door left open, explained to customer, checked tumble and heat, tumbling good, heat is appropriate, cycles on and off correctly to maintain, checked exhaust air flow, venting is semi-rigid, however is crushed, took picture, also unit vents to the roof, advised customer venting would need to be cleaned with a brush twice a year; Job Cmpltd
We serviced a
KEBS208SSS04 kitchenaid
Model range
Near Olmsted Township, OH 44138
Paul H.
Job Details: 01/04/2018
Replaced UI and harness, tested all pads, everything functioning correctly, op test ok.; Job Cmpltd,
We serviced a
KHMS2050SSS3 kitchenaid
Model microwave
Near Westlake, OH 44145
Paul H.
Job Details: 01/04/2018
Vent support is cracked, is functional due to support of ventilation, needs replaced; ordrng 1 WPW10116263 (support)
We serviced a
WRT311FZDB00 whirlpool
Model refrigerator
Near Jefferson, OH 44047
Jeff M
Job Details: 01/04/2018
The unit is still not defrosting I took the back wall wall I tested the heating circuit tested good defrost control is not song and power needs a new control; ordrng 1 WPW10352689 (DEFROST CONTROL )
We serviced a
WFG540H0ES1 whirlpool
Model range
Near Mentor, OH 44060
Jeff M
Job Details: 01/04/2018
Customer was having baking issues. I found that she was not waiting long enough for the pre-heat cycle. The racks are also in the wrong position of the oven at the bottom they should be in the middle. Unit tested good; Job Cmpltd
We serviced a
WED4815EW1 WHIRLPOOL
Model DRYER
Near Cleveland, OH 44119
Corina B
Job Details: 01/04/2018
CC that the unit does not start. Checked the thermal block 0 volts. Will need an electrician. Optest ok. ; Job Cmpltd
We serviced a
KEBS179BSS00 KITCHENAID
Model WALL OVEN
Near Fairview Park, OH 44126
Dan H
Job Details: 01/04/2018
Customer complaint that unit will not reach 425 degrees, started bake for 500 degrees, temperature after preheat time at 497 degrees, unit never stopped preheat cycle, unit needs new control and oven temperature sensor ; ordrng 1 WP74008369 (sensor- ov) and 1 WPW10751146 (cntrl-elec )
We serviced a
WRX735SDHZ whirlpool
Model refrigerator
Near MENTOR ON THE, OH 44060
Jeff M
Job Details: 01/04/2018
The icemaker show signs of being frozen solid. I disassembled the icebox I was unable to determine issue it’s possible the icemaker was not an all the way so the filter was not put in the water where it needed to go. Ice box itself is broken needs new ice packs; ordrng 1 W11185686 (ICE BUCKET ),
We serviced a
WHIRLPOOL DISHWASHER
Model KUDI230BWH0
Near Bay Village, OH 44140
Brian B
Job Details: 01/04/2018
Cc water leaking from dishwasher hose near garbage disposal, found it leaking at connection due to cracked / fragile hose. Cut hose back to a softer and firm area and spliced it back together, ran test cycle to check for leaks, OP TEST OK;, Job Cmpltd,
We serviced a
KUID308ESS1 kitchenaid
Model ice maker
Near Cleveland Heights, OH 44106
Chad P.
Job Details: 01/04/2018
Found house to fountain that pores water on evap disconnected. Corrected hose and let unit uprin. Slab formed. Cutter is working. Op test ok. ; Job Cmpltd,
We serviced a
TEDS840PQ0 whirlpool
Model dryer
Near Cleveland Heights, OH 44106
Chad P.
Job Details: 01/04/2018
Installed start switch. Op test ok. ; Job Cmpltd,