We serviced a
WRS571CIDM01 WHIRLPOOL
Model REFRIGERATOR
Near Mentor, OH 44060
Corina B
Job Details: 06/30/2017
CC that the doors are not alined and there is frost in the fz. Raised ff door and steamed the fz gasket out with the steamer. Optest ok.; Job Cmpltd
We serviced a
JFC2089HES WHIRLPOOL
Model REFRIGERATOR
Near Solon, OH 44139
Chris H.
Job Details: 06/30/2017
Recovered freon, cut out comp, and drier, replaced comp and drier, held vacuum for 15 minutes, charged with 5 ounces of 134a, unit began cooling, op test good; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW00
Near Jefferson, OH 44047
Gail V.
Job Details: 06/30/2017
Cust complaint when unit compressor STOPS running he hears a clunking noise This started as intermittant but now occurs everytime unit stops running. Upon arrival cycled unit on. When unit shut down compressor vibrated badly making a cluncking noise. Talked to RA unit needs a compressor CFC TECH. EXTRA TIME ; ordrng 1 W10507884 (compressor), schdld next appmnt for 7/6 THU ! [***],
We serviced a
EI27BS26JW8 ELECTROLUX
Model REFRIGERATOR
Near Beachwood, OH 44122
Chris H.
Job Details: 06/30/2017
Installed new icemaker, op test good; Job Cmpltd
We serviced a
WRS322FNAM01 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44120
Chris H.
Job Details: 06/30/2017
Installed air damper, op test good; Job Cmpltd
We serviced a
WHIRLPOOL DISHWASHER
Model MDBH989AWS3
Near Painesville, OH 44077
Arthur V
Job Details: 06/30/2017
Found touch pad with only several selections responding. Needs control panel. Est= 89.95 sc. 98.00 labor-- 187.65 parts. Total esr = 401.89. Part needed is W10811157-- cust does not want repaired. ; , Job Cmpltd,
We serviced a
FFTR1821QB5A FRIGIDAIRE
Model REFRIGERATOR
Near East Cleveland, OH 44112
Chris H.
Job Details: 06/30/2017
Installed new thermostat and door handle, op test good; Job Cmpltd
We serviced a
WHIRLPOOL WASH/DRY COMBO
Model WET4027EW1
Near Conneaut, OH 44030
Arthur V
Job Details: 06/30/2017
Banging in spin. Found hold down strap still attached. Removed and tested unit with load op test good. ; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WFE520S0FS0
Near Conneaut, OH 44030
Arthur V
Job Details: 06/30/2017
Found f3e0 error. Stands for shorted or open sensor. Found connector at sensor not connected properlt. Wire tab on purple harness bent causing intermittant connection. Realligned pin and unit connected properly. No more error code. Cycled to 350 to prove unit op test good DID NOT INSTALL PART. TOOK PART FOR UNUSED RETURN. ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Ashtabula, OH 44004
Arthur V
Job Details: 06/30/2017
Upon arrival customer stated after he called he heard icemaker cycling and now Bin is full. Customer states unit quit making ice for about a week but now is working properly. Check unit op test good. ; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near Jefferson, OH 44047
Arthur V
Job Details: 06/30/2017
Found gasket on door not alligned correctly Re positioned seal on dispenser door now door working properly. Releveled dishwasher so door closed better. (Off level to the left). Unit op test good. ; Job Cmpltd,
We serviced a
GE DISHWASHER
Model GDT530PGD2WW
Near Chardon, OH 44024
Robert A.
Job Details: 06/29/2017
Found bezel popped up on rt side, reset bezel, op test ok; Job Cmpltd,
We serviced a
KITCHENAID HOOD
Model KVUB600DSS2
Near Aurora, OH 44202
Robert A.
Job Details: 06/29/2017
nstalled fan asm, op test ok; Job Cmpltd,
We serviced a
AMANA REFRIGERATOR
Model ARB2557CSR
Near Solon, OH 44139
Robert A.
Job Details: 06/29/2017
Found ff and frz 63, inspected evap and all connections,with uv light, found leak at lowside of evap, repaired, pulled 28"vac, w/pump, watched, good, charged 5 oz r134a, unit cooling, pressures good, shut off unit, allowed to equalize, checked evap again, good, started unit, op test ok; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS0
Near South Russell, OH 44022
Robert A.
Job Details: 06/29/2017
Installed sump asm, ran unit, op test ok; Job Cmpltd,
We serviced a
KITCHENAID RANGE
Model KDRS483VSS03
Near Ravenna, OH 44266
Tim G.
Job Details: 06/29/2017
Spoke to customer or the phone and advised that by installing the kit it will not clear the error. The membrane should have been ordered as well. Spoke to LS squeezing customer in on wednesday and placed customer on cancel list for monday. ; ordrng 1 WPW10116117 (swtch-memb), schdld next appmnt for 7/5 WED
We serviced a
WHIRLPOOL REFRIGERATOR
Model GZ25FSRXYY2
Near Ravenna, OH 44266
Tim G.
Job Details: 06/29/2017
Complaint that the unit dripps water infront of the fz door. Checked and found a sheet of ice on the floor of the fz due to the old style grommet drain. Updated with new kit and cleared ice, op test good. ; used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL WASH/DRY COMBO
Model WET4024EW0
Near Kent, OH 44240
Tim G.
Job Details: 06/29/2017
Complaint that the terminal block has a burnt wire. Chedked and found L2 loose and burnt on the cord. Replaced the termal block and wiring, op test good. ; used 1 279320 (BLOCK-TERM) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFF2055YEW01
Near Broadview Heights, OH 44147
Tim G.
Job Details: 06/29/2017
, Cleared excessive frost from the evap with steamer and in stalled thermistor, op test good. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd,
We serviced a
MAYTAG REFRIGERATOR
Model M1TXEMMWQ00
Near Walton Hills, OH 44146
Tim G.
Job Details: 06/29/2017
Complaint that the ff door gasket is damaged. Found gasket needing replaced and advised the customer the gasket needs to be kept clean to prevent damage. Customer also has a sound complaint from inside the fz. Found the ice maker turned on but not hooked up causing the sound when it cycles. Turned ice maker off to prevent sound. Also went over some of the other sounds the customer is hearing (buzzing from the compressor (normal), little ticking sound caused by freon traveling through system (normal).); ordrng 1 2159061 (gasket,door ff (wht)), schdld next appmnt for 7/6 THU !,
We serviced a
GE REFRIGERATOR
Model PFE29PSDASS
Near Chardon, OH 44024
Robert A.
Job Details: 06/29/2017
Found ff evap drain clogged/ frozen, cleared, op test ok; Job Cmpltd,
We serviced a
NTW4516FW1 AMANA
Model WASHER
Near Lorain, OH 44052
Paul H.
Job Details: 06/29/2017
Ran diagnostics, error f0e5 off balance load, ran rinse and spin with 6 large towels, machine produced proper results, however noted water level a bit high for auto sense, also started spinning before the drain pump was finished, both indicating an issue with the pressure circuit, hose is fine with no kinks or holes, issue is in main control; ordrng 1 W10914909 (CNTRL-ELEC)
We serviced a
KRFC704FBS00 WHIRLPOOL
Model REFRIGERATOR
Near Sheffield Lake, OH 44054
Paul H.
Job Details: 06/29/2017
Filter area is frozen, heater is not functioning, as such reservoir is frozen solid, valve appears to be frozen too, could be cracked due to freezing, ordering all three; ordrng 1 W10873098 (valve) and 1 W11024082 (RESERVOIR) and 1 W11024084 (HEATER)
We serviced a
WBSE3120B2WW GE
Model WASHER
Near Avon Lake, OH 44012
Paul H.
Job Details: 06/29/2017
Basket is sitting off set, possibly due to nature of last repair, ordering hub, also agitator popping off, ordering agitator and coupling air bell; ordrng 1 WH43X25442 (agitator asm) and 1 WH45X10027 (hub) and 1 WH49X10042 (agitat kit)
Near Avon Lake, OH 44012
Paul H.
Job Details: 06/29/2017
We serviced a
KOCE500ESS05 KITCHENAID
Model MICROWAVE
Near Avon, OH 44011
Paul H.
Job Details: 06/29/2017
Unit is missing screw that secures bake element shield, also customer stated that screws on trim between oven and microwave are not tightening, verified that they are stripped, also states he is concerned about oven door not seeming flush with microwave door, explained that this is normal due to oven seal and gap between inner and outer door panels, it is designed this way to allow cooling of outer door panel, as for screws, ordering missing, element is not stamped properly from factory, missing hole on left side, ordering as well; ordrng 1 WP7101P434-60 (screw) and 1 WPW10318164 (top-cabnt) and 4 WPW10351278 (bumper)s
We serviced a
WRT518SZFM00 WHIRLPOOL
Model REFRIGERATOR
Near Elyria, OH 44035
Paul H.
Job Details: 06/29/2017
RC is in 40's, FC is in mid 20's low 30's, partial frost, Tapped system, unit is in 14 inch vaccuum, used UV light, checked all connections in machine compartment, good, ordering evaporator and drier. Leak is slow, topped off refrigerant for customer; ordrng 1 W10836706 (evaporator) and 1 WPW10143759 (drier-uv)
We serviced a
GB9FHDXWQ01 WHIRLPOOL
Model REFRIGERATOR
Near Oberlin, OH 44074
Paul H.
Job Details: 06/29/2017
Air migration in FC, no leaks in gasket seal, issue appears to be insulation problem in freezer door, also when placed in manual defrost, fan will not disengage and heater does not engage, control needs replaced. Noticed tearing on RC gasket, needs replaced also; ordrng 1 13092229WQ (dor-fip wh) and 1 WPW10443309 (gasket-fip) and 1 WPW10443311 (gasket-fip) and 1 WPW10503278 (cntrl-elec), schdld next appmnt for 7/6 THU !, saved tckt [SdLink
We serviced a
WRT771RWYB00 WHIRLPOOL
Model REFRIGERATOR
Near Brook Park, OH 44142
Chad P.
Job Details: 06/29/2017
No cool both sections. Minimal heat on condenser. All solder joints check good. Found ball of ice on upper right corner of evap. Unit has low side leak. Needs evap and filter replaced. Big job. Cfc tech. 3 job count. ; ordrng 1 WPW10143759 (DRIER) and 1 WPW10314205 (EVAP), schdld next appmnt for 7/6 THU ! [***], saved tckt [SdLink
We serviced a
GI7FVCXWY00 WHIRLPOOL
Model REFRIGERATOR
Near Beachwood, OH 44122
Jeff M
Job Details: 06/29/2017
Fridge raider is not holding proper temperature I found the bottom of the gasket ripped. Also the door was partially being held open by an container of sauce. Also the door ice dispenser chute gaskets is worn out it's allowing the ice in the ice bin to melt together it's a new chute dispenser Door; ordrng 1 W10443238 (door gasket) and 1 WPW10353562 (CHUTE DOOR ASSY)
We serviced a
MFI2067AES WHIRLPOOL
Model REFRIGERATOR
Near South Euclid, OH 44121
Jeff M
Job Details: 06/29/2017
I found the filter was not screwed in all the way. I finish tightening the filter unit tested good;
We serviced a
JJW3830WS00 JENNAIRE
Model RANGE
Near Beachwood, OH 44122
Jeff M
Job Details: 06/29/2017
Customer is having an issue with the convection fan is not turning on I was unable to duplicate the issue the unit is working by design.; Job Cmpltd,
We serviced a
WRF560SEYM01 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44128
Jeff M
Job Details: 06/29/2017
Installed new part unit op tested good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd
We serviced a
WRS325FDAB06 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44112
Jeff M
Job Details: 06/29/2017
The water as it was being dispensed would rattle low water pressure. I remove the filter everything was normal. Customer needs to buy a new filter the original filter is bad. ; Job Cmpltd
We serviced a
MVWX500XL1 MAYTAG
Model WASHER
Near Concord Township, OH 44077
Jeff M
Job Details: 06/29/2017
The unit is displaying a shifting code issue. I looked underneath the tunit. The transmission is saturated in gear oil needs a new transmission new unit is already seven years old customer will just buy a new one; Job Cmpltd
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Wellington, OH 44090
Paul H.
Job Details: 06/29/2017
Ran diagnostics, no errors found, ran manual spin, noticed excessive vibration at the start of manual spin but vibration evened and stopped when basket reached full speed. Started rinse and spin with 6 large towels, still producing vibrations, removed the steel drip tray from under the unit, leveled unit and re-ran rinse and spin, excessive vibration ceased. Problem found to be flexible steel drip tray on soft carpet warping allowing movement to unit. Recommended installing plywood under pan for stability; Job Cmpltd
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44110
Corina B
Job Details: 06/29/2017
CC that the unit is not draining. Found the washer was sitting on the drain hose. Removed washer from the drain hose, washer drained. Optest ok. ; Job Cmpltd
We serviced a
FGHC2331PFAA FRIGIDAIRE
Model REFRIGERATOR
Near Cleveland, OH 44110
Corina B
Job Details: 06/29/2017
CC that the unit is not holding temps. Cust stated they unplugged it and now its working. Ff 37* fz 10* removed evap cover, frost pattern threwout the evap. Ran diag, passed. Could not duplicate the problem. Found the deli drawer wheel and slide are broken. Will need a new slide and drawer. Called GS to order parts. Cust said they can install the parts. Optest ok. ; ordrng 1 240599803 (frame-deli cover) and 1 241974601 (pan-meat),
We serviced a
WRB322DMBB00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44109
Chris H.
Job Details: 06/29/2017
Customer complaint that units ff door is hard to close and pops open when closing the frz drawer, found cam missing which caused a screw to rub into the hinge unit needs a new cam and hinge,spoke with gs ordering part ; ordrng 1 WP12607104ED (hinge-door) and 1 WP67003639 (closer), schdld next appmnt for 7/6 THU
We serviced a
MVWB835DW0 MAYTAG
Model WASHER
Near Parma, OH 44129
Chris H.
Job Details: 06/29/2017
Customer complaint that unit will not spin out water and belives it was leaking, unit has water in bottom of unit with load consisting of two thick blankets several sheets some towels, advised this is way to heavy of a load for the unit to spin out, ran diagnostics found off balance load and overloaded, cleared codes, completed service cycle, no leaks found or evidence of a leak, unit operates as designed ; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model W8RXEGMWQ03
Near Maple Heights, OH 44137
Tim G.
Job Details: 06/29/2017
Checked unit and found the ff not cooling due to the evap fan not running. Checked fan and found it to start to run but slow. Cleared the air duct to the ff and advised the customer to place a large bag of ice on a cookie sheet on the top shelf of the ff to help keep things cool. Unit needs fan.; ordrng 1 WP2315539 (motor-evap), schdld next appmnt for 7/6 THU !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFF2055YEW01
Near Broadview Heights, OH 44147
Tim G.
Job Details: 06/29/2017
Cleared excessive frost from the evap with steamer and in stalled thermistor, op test good. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Maple Heights, OH 44137
Tim G.
Job Details: 06/29/2017
Complaint that the unit doesnt shut off when the door is open. Checked unit and found the door switch stuck closed. Replaced door switch, op test good. ; used 1 WP3406107 (SWITCH) from stock, Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Maple Heights, OH 44137
Tim G.
Job Details: 06/29/2017
Complaint that the lid lock and done lights remain on when the unit is finished. Customer stated he did a few loads the day prior to service and unit acted fine. Checked for stored errors and found none. Tested an auto test cycle and found good op. Tested a drain and spin, op teat good. Ran a recal cycle, op test good. ; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MAT12PDDAW
Near Garfield Heights, OH 44125
Tim G.
Job Details: 06/29/2017
Complait that the unit will not power on. Checked and found no power at the outlet. Checked panel and found no teipped breakers. Found the gfi was hard to reset but once reset the unit powered on. Tech had no way of testing due to customer haveong no keys. Tech advised the customer that we are unable to get keys for coin mech that they would have to go where the units were bought or contact a lock smith. ; JOB COMPLTD
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW2
Near Bedford Heights, OH 44146
Tim G.
Job Details: 06/29/2017
Complaint that the unit is dispensing cold water out of the hot water valve ( no hose was hooked up) advised the customer that the valves are a mixing valve and it uses both hot and cold water on each temps cycle to regulate the set temp per the manufacture. Customer hooked up hot water hose and found the unit to leak at the shut off. Found no gasket in the hose and added one. Found the shut off valve knuckle leaking and the customer was advised to get a plumber. Unit working as designed and advised the customer that it uses both hot and cold water that there is no way of changing it. ; Job Cmpltd,
We serviced a
WRT318FZDW02 WHIRLPOOL
Model REFRIGERATOR
Near Maple Heights, OH 44137
Chad P.
Job Details: 06/29/2017
Found no cool both sections. Comp very loud and very hot tapped system. Found comp inefficiant. Needs comp replaced. Comes as kit. Office to please place on cancelation list. ; ordrng 1 W11092625 (COMPRESSOR, KIT), schdld next appmnt for 7/5 WED !, saved tckt [SdLink\293689a.
We serviced a
WRF535SMBB00 WHIRLPOOL
Model REFRIGERATOR
Near Willowick, OH 44095
Corina B
Job Details: 06/29/2017
, Replaced the parts listed. The fz left side does not come out smooth when pulling the handle. Advised cust to pull the handle from the middle when opening and closing the fz door. Steamed the gasket and the fz door is closing tight. Optest ok. If cust still has a problem with frost pre-id a fz gasket. P/n W10436252 ; Job Cmpltd,
We serviced a
MDB4949SDH3 WHIRLPOOL
Model DISHWASHER
Near WILOUGHBY HLS, OH 44094
Corina B
Job Details: 06/29/2017
CC that there is no water going into the unit. Ran diag f6e1 inlet no water. Started unit, started to fill. Ran calibration. Optest ok. ; Job Cmpltd
We serviced a
WDT720PADB1 WHIRLPOOL
Model DISHWASHER
Near Parma, OH 44129
Chris H.
Job Details: 06/29/2017
Customer complaint that unit displayed an F2E2 communications error code, unit started when tech arrived, ran diagnostics communications error stored, unit needs a new main control and user interface, spoke with gs ordering parts, wpl to cover parts only ; ordrng 1 W10751502 (elect control board) and 1 W10838676 (panel-cntl), schdld next appmnt for 7/6 THU
We serviced a
MGD5801TW0 WHIRLPOOL
Model DRYER
Near Parma, OH 44129
Chris H.
Job Details: 06/29/2017
Customer complaint that unit is making noise, found noise coming from idler pulley, belt is good ,replaced pulley from ts, lubricated rollers, op test good; used 1 279640 (PULLEY-IDLER) from stock, Job Cmpltd,
We serviced a
WTW4815EW1 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44111
Chris H.
Job Details: 06/29/2017
Customer complaint that unit is making noise and did not spin clothes out properly, ran diagnostics found lid unlock fault, enterred manual test mode lid is locking and unlocking as it should, advised on proper load size and soap usage, unable to duplicate issues, unit operates as designed ; Job Cmpltd,
We serviced a
FRIGIDAIRE RANGE
Model FEF368CCSG
Near Geneva, OH 44041
Arthur V
Job Details: 06/29/2017
Found bake element open ---- needs replaced ---; ordrng 1 316075104 (element,bake), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock, next appt Mon
We serviced a
AMANA WASHER
Model NTW4705EW0
Near Thompson Township, OH 44086
Arthur V
Job Details: 06/29/2017
Found unit needs water valve----cold just trickles. And hot is starting to slow down ; ordrng 1 W11038711 (W11038711), schdld next appmnt for 7/5
We serviced a
ELECTROLUX COOKTOP ELE
Model EI30EF35JSA
Near Austinburg, OH 44010
Arthur V
Job Details: 06/29/2017
Replaced cooktop. Op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
GE OTR MICROWAVE
Model CVM2072SM3SS
Near Concord Township, OH 44077
Arthur V
Job Details: 06/29/2017
Cust having a continuing issue with control panel fading out and not responding. est= 105.00 labor. 661.57 parts. Total est = 820.23. Part needed is 1-WB07X11306. Customer does not want repaired--- ; Job Cmpltd,
We serviced a
WHIRLPOOL GAS RANGE
Model SF303PEPQ1
Near Painesville Township, OH 44077
Arthur V
Job Details: 06/29/2017
Found unit oven only pulling 2.6 amps under load. Needs bake ignitor also found right front burner not lighting and i found unit needs burner switch harness--; ordrng 1 W10918546 (BAKE IGNITOR) and 1 WPW10361492 (harns-wire), ,
We serviced a
FRIGIDAIRE DRYER
Model GLGR642AS5
Near Painesville Township, OH 44077
Arthur V
Job Details: 06/29/2017
Cust complaint unit not drying well. Cycled unit let run. Found unit start switch rigged and not correct Unit rigged to start as soon as timer is turned---unit needs cleaned out of lint in cabinet. Cust to pay 80.00 labor for clean out. ; ordrng 1 134398300 (TURN TO START SW), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 7/5 WED !,
We serviced a
WFW92HEFC0 WHIRLPOOL
Model WASHER
Near Walton Hills, OH 44146
Chris H.
Job Details: 06/29/2017
Installed new hinges and caps, op test good; Job Cmpltd,
We serviced a
MVWB725BW0 WHIRLPOOL
Model WASHER
Near Parma, OH 44134
Chris H.
Job Details: 06/29/2017
Installed new bearing, rotor and stator, op test good; Job Cmpltd
We serviced a
WHIRLPOOL DRYER
Model WED75HEFW0
Near Windsor, OH 44099
Robert A.
Job Details: 06/29/2017
Ran unit, vibration in unit, tightened front and rear panel screws, ran unit, good, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Windsor, OH 44099
Robert A.
Job Details: 06/28/2017
Turned on sound, op test ok; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Hambden Township, OH 44024
Robert A.
Job Details: 06/28/2017
Installed gearcase, ran diagnostic cycle, good, ran spin cycle, good, op test ok; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Pepper Pike, OH 44124
Tim G.
Job Details: 06/28/2017
Ran diognastics, overloaded and off bal load, ran test 51, all passed, ran test 52, good, ran spin, good, op test ok; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KSRV22FVWH02
Near Mayfield Heights, OH 44124
Jeff M
Job Details: 06/28/2017
Recovered the freion and replaced the compressor and filter dryer. Put the unit in a 28 vac with the pump. I watched the unit for 10 mins no change. Tested good added 5.3 oz of freion too the system. Unit op tested good ; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL COOK TOP
Model W5CE3024XB00
Near Newbury Township, OH 44065
Tim G.
Job Details: 06/28/2017
, Complaint that the lr burner is not staying on when using. Checked the burner and found the burner cycling as it should by design. Explained to the customer how the units cycling works and that its normal to turn on and off and that going from a higher heat to a lower heat the burner will not cycle as often and as fast. ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Solon, OH 44139
Tim G.
Job Details: 06/28/2017
Complaint that the fz was developing frost. Checked and found the top of the fz door gasket not sealing. Aligned door and warmed gasket to form, op test good. ; Job Cmpltd,
We serviced a
LAT9806AAE WHIRLPOOL
Model WASHER
Near MIDDLEBRG HTS, OH 44130
Chad P.
Job Details: 06/28/2017
Found several issues with unit. Oil is starting to leak from transmission. Unit is shaking badly in spin. Motor is running very hot and bleech disp is leaking onto motor and base causing rusting. Needs trans, motor, bleech disp tube and seal and damper kit. Big big job.
We serviced a
KODE500EWH02 KITCHENAID
Model RANGE
Near North Olmsted, OH 44070
Chad P.
Job Details: 06/28/2017
Found outer glass broken. Needs outer assy replaced and tag. Cust likely will have contractor do the install. If not she will contact the office to schedule a install appt. ; ordrng 1 W10772814 (DOOR ASSY) and 1 W10839793 (TAG),
We serviced a
MDB6100AWW WHIRLPOOL
Model DISHWASHER
Near Parma Heights, OH 44130
Chad P.
Job Details: 06/28/2017
New door in rework is cracked.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Aurora, OH 44202
Tim G.
Job Details: 06/28/2017
Installed regulator and valve, op test good no leaks. Customer to let us know. ; Job Cmpltd,
We serviced a
MEDC215EW1 MAYTAG
Model DRYER
Near North Royalton, OH 44133
Chad P.
Job Details: 06/28/2017
Cc that timer will not turn off. It will continuously run. Checked all wiring and power. All checks good. Found contact tx not opening causing power to be fed to timer motor constantly. Needs timer replaced. ; ordrng 1 WPW10185982 (TIMER)
We serviced a
WRX988SIBM03 WHIRLPOOL
Model REFRIGERATOR
Near Brecksville, OH 44141
Chad P.
Job Details: 06/28/2017
Found ice maker not calling for water. Valve and supply check good. No i.m. Error code. Temps check good. Needs i.m. Replaced
We serviced a
WED9200SQ1 WHIRLPOOL
Model DRYER
Near Broadview Heights, OH 44147
Chad P.
Job Details: 06/28/2017
Found heating element open. Needs replaced.
We serviced a
MDB7749SBM3 MAYTAG
Model DISHWASHER
Near Westlake, OH 44145
Paul H.
Job Details: 06/28/2017
Cc random LED displays, stated if she reset breaker it would work for a load or two, found corrosion in ribbon cable, console needs replaced. Ordering control panel; ordrng 1 W10811169 (panel-cntl),
We serviced a
KDTE104ESS2 KITCHENAID
Model DISHWASHER
Near Westlake, OH 44145
Paul H.
Job Details: 06/28/2017
Tupperware lid had fallen out of top rack and wedged under element, melted to element causing plastic to fuse with element; ordrng 1 W10703867 (heater)
We serviced a
JER8885RAS1 JENNAIRE
Model WALL OVEN
Near Westlake, OH 44145
Paul H.
Job Details: 06/28/2017
Element is broken in three places, needs replaced, ordering element; ordrng 1 WPW10276482 (elmnt-bake)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GZ25FSRXYY2
Near Streetsboro, OH 44241
Gail V.
Job Details: 06/28/2017
Complaint that the unit stopped making ice. Checked and found the ice maker continuously cycling and not filling due to open fill switch. Quoted customer for ice maker replacement and replaced same with new kit, op test good. ; used 1 W10882923 (ICE MAKER ASSY. 92.80) from stock, , Job Cmpltd,
We serviced a
MDB7749AWW2 WHIRLPOOL
Model DISHWASHER
Near Willoughby, OH 44094
Corina B
Job Details: 06/28/2017
Replaced the ui. Ran calibration test. Optest ok. ; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB02
Near Randolph Township, OH 44260
Tim G.
Job Details: 06/28/2017
Complainthat the unit makes a loud vibration sound when running coming from the back. Pulled unit from wall and found part of the condenser up against the water valve for the optional ice maker. Line had a rubber insulator around it but backwards. Corrected and checked unit all over and was actually not able to duplicate the sound. Unit at normal running op. ; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWC425BW1
Near Kent, OH 44240
Tim G.
Job Details: 06/28/2017
nstalled new harness and motor. Cleared errors, ran recal cycle, and tested agitation and spin, op test good. Also advosed the customer they should change the hot and cold hoses that supply water to unit due to age. ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Streetsboro, OH 44241
Tim G.
Job Details: 06/28/2017
Complaint that the unit is not cooling. Checked and found the compressor red hot and not running. Tapped low side and found no pressure. Found dye in the drain pan but not lines run through or around pan. Added 1oz of 134a and found right away a large leak in the evap that wasnt there when first repair was done. Spoke to EB who stated he wants the compressor and evap. Ordering evap and compressor. ; ordrng 1 W10507884 (compressor) and 1 WPW10313899 (evaporator), schdld next appmnt for 7/6 THU ! [***], saved tckt
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Ravenna, OH 44266
Tim G.
Job Details: 06/28/2017
Complaint that the unit doesnt complete a cycle. Checked and found a F8E1 long no fill error. Checked and found no cold water pressure due to blocked screen. Screen can not be cleaned and unit needs valve. Tech also advised the customer that the cold hose should be replaced (looks like a putty was put on to prevent or stop leak. ; ordrng 1 W11038711 (VALVE), schdld next appmnt for 7/5 WED !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDB02
Near Deerfield Township, OH 44411
Tim G.
Job Details: 06/28/2017
Checked and found the incorrect part ordered. Looked up and ordering correct part. No return visit needed customer can install on own and if they run into problems they will call. Tech has the incorrect part. ; ordrng 1 W10861519 (holder), saved tckt [SdLink\292973a.png], saved tckt
We serviced a
WTW4816FW1 WHIRLPOOL
Model WASHER
Near Avon, OH 44011
Paul H.
Job Details: 06/28/2017
Unit had been stuck in spin due to off balance load, cleared, ran test, unit performed fine, discussed loading with customer; Job Cmpltd
We serviced a
MDB8750AWS WHIRLPOOL
Model DISHWASHER
Near Avon Lake, OH 44012
Paul H.
Job Details: 06/28/2017
Removed some debris from sump, ran field service test, as for motor operation, sounds good and pressure is fine, unit is functioning correctly, checked temp of water, was 106F when checked during test, this style unit does use heater to step up temp during a cycle, so temp should not be an issue, only recommendation I can make is to clean periodically with a cleanser (Afresh or Dishwasher Magic), also concerned with soap not dissolving all the way, as for dispenser everything checks fine, recommend running hot water at sink before running dishwasher.; Job Cmpltd
We serviced a
MHW5100DW0 maytag
Model washer
Near Bay Village, OH 44140
Paul H.
Job Details: 06/28/2017
, Ran diagnostics, test completed ok, could not duplicate problem; Cllctd $97.15 CC Ref # 753864128, Job Cmpltd,
We serviced a
WGD8500DC1 WHIRLPOOL
Model DRYER
Near Westlake, OH 44145
Paul H.
Job Details: 06/28/2017
Replaced shattered console and panel, tested, op test ok; Job Cmpltd
We serviced a
WTW8000BW0 WHIRLPOOL
Model WASHER
Near Avon, OH 44011
Paul H.
Job Details: 06/28/2017
Unit is inside catch tub with raised ribs, cc of ratcheting noise, being caused by rotors rubbing on the raised ribsof pan, raised unit over 1 inch, ran test cycle, no noise, op test ok; Job Cmpltd
We serviced a
KDFE104DBL0 KITCHENAID
Model DISHWASHER
Near Strongsville, OH 44136
Chad P.
Job Details: 06/28/2017
Installed tracks. Op test ok. ; Job Cmpltd,
We serviced a
KUDS35FXSSA KITCHENAID
Model DISHWASHER
Near Brook Park, OH 44142
Paul H.
Job Details: 06/28/2017
Installed harness and control. Op test ok. ; Job Cmpltd,
We serviced a
253.60502413 KENMORE
Model REFRIGERATOR
Near Cleveland, OH 44110
Jeff M
Job Details: 06/28/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
FFHS2611LWKA FRIGIDAIRE
Model REFRIGERATOR
Near Euclid, OH 44119
Jeff M
Job Details: 06/28/2017
The doorhandle screw came out of the door I tighten the screws put the door handles back on. There is also a crack in the headliner above the light in the fridge section I filled the crack with white silicone unit tested good; Job Cmpltd
We serviced a
WED4815EW1 WHIRLPOOL
Model DRYER
Near Parma, OH 44134
Chris H.
Job Details: 06/28/2017
Customer complaint that unit is not heating and the timer is not advancing, found unit is not receiving 240 volts, customer needs a certified electrician, customer has plastic style venting advised the fire hazard associated with this type of venting and instructed should be replaced with a sloid metal or semi rigid style venting ; Job Cmpltd
We serviced a
WRS571CIDW00 WHIRLPOOL
Model REFRIGERATOR
Near Chagrin Falls, OH 44022
Corina B
Job Details: 06/28/2017
Replaced the i/m. Ran diag step 45, i/m filled. Optest ok.; Job Cmpltd
We serviced a
WEG730H0DS0 WHIRLPOOL
Model RANGE
Near University Heights, OH 44118
Corina B
Job Details: 06/28/2017
ust was not home,
We serviced a
MEDX6STBW1 MAYTAG
Model DRYER
Near Willowick, OH 44095
Corina B
Job Details: 06/28/2017
Cust said Aarons pick the unit up and took it back to the store. They are keeping the replacemnet
We serviced a
MZC31T15DW00 MAYTAG
Model FREEZER
Near Euclid, OH 44132
Corina B
Job Details: 06/28/2017
CC the fz is not cooling. Fz 26.1*. Put the amp meter on its drawling .46amps. Tapped the low side with a piercing valve from t/s. Pressure equalize at 11 psi. When unit is running low side is at 0 psi. Called tl Dave, file #7719414913. Had me put soap bubbles on the joints to see if i see a leak, no bubbles. He said within 24hrs he will call me back if there are futher tests, i need to do. If i do not hear from him whirlpool will be contacting the cust, for futher steps. ; used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock,
We serviced a
WDF560SAFM1 WHIRLPOOL
Model DISHWASHER
Near South Euclid, OH 44118
Corina B
Job Details: 06/28/2017
CC that the unit will not start. Checked control panel was dead. Removed cover, have 120v to the main power. Disconnected the main power for 30 sec. power came back on. ran diag, no codes. Ran calibration test. Checked the control panel,every button worked. Started a normal cycle. Optest ok.; Job Cmpltd,
We serviced a
WTW7040DW1 WHIRLPOOL
Model WASHER
Near Eastlake, OH 44095
Corina B
Job Details: 06/28/2017
CC that the start does not work. Found there was a plastic cover over the controls. Advised cust to remove the plastic, was not getting a good contact with the control panel. Ran diag f0e3 overload, advised cust 6-8 bath towels= a load. Ran auto test, key activation and encoder test and calibration test. Passed. Optest ok. ; Job Cmpltd