We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44110
Corina B
Job Details: 06/29/2017
CC that the unit is not draining. Found the washer was sitting on the drain hose. Removed washer from the drain hose, washer drained. Optest ok. ; Job Cmpltd
We serviced a
FGHC2331PFAA FRIGIDAIRE
Model REFRIGERATOR
Near Cleveland, OH 44110
Corina B
Job Details: 06/29/2017
CC that the unit is not holding temps. Cust stated they unplugged it and now its working. Ff 37* fz 10* removed evap cover, frost pattern threwout the evap. Ran diag, passed. Could not duplicate the problem. Found the deli drawer wheel and slide are broken. Will need a new slide and drawer. Called GS to order parts. Cust said they can install the parts. Optest ok. ; ordrng 1 240599803 (frame-deli cover) and 1 241974601 (pan-meat),
We serviced a
WRB322DMBB00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44109
Chris H.
Job Details: 06/29/2017
Customer complaint that units ff door is hard to close and pops open when closing the frz drawer, found cam missing which caused a screw to rub into the hinge unit needs a new cam and hinge,spoke with gs ordering part ; ordrng 1 WP12607104ED (hinge-door) and 1 WP67003639 (closer), schdld next appmnt for 7/6 THU
We serviced a
MVWB835DW0 MAYTAG
Model WASHER
Near Parma, OH 44129
Chris H.
Job Details: 06/29/2017
Customer complaint that unit will not spin out water and belives it was leaking, unit has water in bottom of unit with load consisting of two thick blankets several sheets some towels, advised this is way to heavy of a load for the unit to spin out, ran diagnostics found off balance load and overloaded, cleared codes, completed service cycle, no leaks found or evidence of a leak, unit operates as designed ; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model W8RXEGMWQ03
Near Maple Heights, OH 44137
Tim G.
Job Details: 06/29/2017
Checked unit and found the ff not cooling due to the evap fan not running. Checked fan and found it to start to run but slow. Cleared the air duct to the ff and advised the customer to place a large bag of ice on a cookie sheet on the top shelf of the ff to help keep things cool. Unit needs fan.; ordrng 1 WP2315539 (motor-evap), schdld next appmnt for 7/6 THU !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFF2055YEW01
Near Broadview Heights, OH 44147
Tim G.
Job Details: 06/29/2017
Cleared excessive frost from the evap with steamer and in stalled thermistor, op test good. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Maple Heights, OH 44137
Tim G.
Job Details: 06/29/2017
Complaint that the unit doesnt shut off when the door is open. Checked unit and found the door switch stuck closed. Replaced door switch, op test good. ; used 1 WP3406107 (SWITCH) from stock, Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Maple Heights, OH 44137
Tim G.
Job Details: 06/29/2017
Complaint that the lid lock and done lights remain on when the unit is finished. Customer stated he did a few loads the day prior to service and unit acted fine. Checked for stored errors and found none. Tested an auto test cycle and found good op. Tested a drain and spin, op teat good. Ran a recal cycle, op test good. ; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MAT12PDDAW
Near Garfield Heights, OH 44125
Tim G.
Job Details: 06/29/2017
Complait that the unit will not power on. Checked and found no power at the outlet. Checked panel and found no teipped breakers. Found the gfi was hard to reset but once reset the unit powered on. Tech had no way of testing due to customer haveong no keys. Tech advised the customer that we are unable to get keys for coin mech that they would have to go where the units were bought or contact a lock smith. ; JOB COMPLTD
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW2
Near Bedford Heights, OH 44146
Tim G.
Job Details: 06/29/2017
Complaint that the unit is dispensing cold water out of the hot water valve ( no hose was hooked up) advised the customer that the valves are a mixing valve and it uses both hot and cold water on each temps cycle to regulate the set temp per the manufacture. Customer hooked up hot water hose and found the unit to leak at the shut off. Found no gasket in the hose and added one. Found the shut off valve knuckle leaking and the customer was advised to get a plumber. Unit working as designed and advised the customer that it uses both hot and cold water that there is no way of changing it. ; Job Cmpltd,
We serviced a
WRT318FZDW02 WHIRLPOOL
Model REFRIGERATOR
Near Maple Heights, OH 44137
Chad P.
Job Details: 06/29/2017
Found no cool both sections. Comp very loud and very hot tapped system. Found comp inefficiant. Needs comp replaced. Comes as kit. Office to please place on cancelation list. ; ordrng 1 W11092625 (COMPRESSOR, KIT), schdld next appmnt for 7/5 WED !, saved tckt [SdLink\293689a.
We serviced a
WRF535SMBB00 WHIRLPOOL
Model REFRIGERATOR
Near Willowick, OH 44095
Corina B
Job Details: 06/29/2017
, Replaced the parts listed. The fz left side does not come out smooth when pulling the handle. Advised cust to pull the handle from the middle when opening and closing the fz door. Steamed the gasket and the fz door is closing tight. Optest ok. If cust still has a problem with frost pre-id a fz gasket. P/n W10436252 ; Job Cmpltd,
We serviced a
MDB4949SDH3 WHIRLPOOL
Model DISHWASHER
Near WILOUGHBY HLS, OH 44094
Corina B
Job Details: 06/29/2017
CC that there is no water going into the unit. Ran diag f6e1 inlet no water. Started unit, started to fill. Ran calibration. Optest ok. ; Job Cmpltd
We serviced a
WDT720PADB1 WHIRLPOOL
Model DISHWASHER
Near Parma, OH 44129
Chris H.
Job Details: 06/29/2017
Customer complaint that unit displayed an F2E2 communications error code, unit started when tech arrived, ran diagnostics communications error stored, unit needs a new main control and user interface, spoke with gs ordering parts, wpl to cover parts only ; ordrng 1 W10751502 (elect control board) and 1 W10838676 (panel-cntl), schdld next appmnt for 7/6 THU
We serviced a
MGD5801TW0 WHIRLPOOL
Model DRYER
Near Parma, OH 44129
Chris H.
Job Details: 06/29/2017
Customer complaint that unit is making noise, found noise coming from idler pulley, belt is good ,replaced pulley from ts, lubricated rollers, op test good; used 1 279640 (PULLEY-IDLER) from stock, Job Cmpltd,
We serviced a
WTW4815EW1 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44111
Chris H.
Job Details: 06/29/2017
Customer complaint that unit is making noise and did not spin clothes out properly, ran diagnostics found lid unlock fault, enterred manual test mode lid is locking and unlocking as it should, advised on proper load size and soap usage, unable to duplicate issues, unit operates as designed ; Job Cmpltd,
We serviced a
FRIGIDAIRE RANGE
Model FEF368CCSG
Near Geneva, OH 44041
Arthur V
Job Details: 06/29/2017
Found bake element open ---- needs replaced ---; ordrng 1 316075104 (element,bake), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock, next appt Mon
We serviced a
AMANA WASHER
Model NTW4705EW0
Near Thompson Township, OH 44086
Arthur V
Job Details: 06/29/2017
Found unit needs water valve----cold just trickles. And hot is starting to slow down ; ordrng 1 W11038711 (W11038711), schdld next appmnt for 7/5
We serviced a
ELECTROLUX COOKTOP ELE
Model EI30EF35JSA
Near Austinburg, OH 44010
Arthur V
Job Details: 06/29/2017
Replaced cooktop. Op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
GE OTR MICROWAVE
Model CVM2072SM3SS
Near Concord Township, OH 44077
Arthur V
Job Details: 06/29/2017
Cust having a continuing issue with control panel fading out and not responding. est= 105.00 labor. 661.57 parts. Total est = 820.23. Part needed is 1-WB07X11306. Customer does not want repaired--- ; Job Cmpltd,
We serviced a
WHIRLPOOL GAS RANGE
Model SF303PEPQ1
Near Painesville Township, OH 44077
Arthur V
Job Details: 06/29/2017
Found unit oven only pulling 2.6 amps under load. Needs bake ignitor also found right front burner not lighting and i found unit needs burner switch harness--; ordrng 1 W10918546 (BAKE IGNITOR) and 1 WPW10361492 (harns-wire), ,
We serviced a
FRIGIDAIRE DRYER
Model GLGR642AS5
Near Painesville Township, OH 44077
Arthur V
Job Details: 06/29/2017
Cust complaint unit not drying well. Cycled unit let run. Found unit start switch rigged and not correct Unit rigged to start as soon as timer is turned---unit needs cleaned out of lint in cabinet. Cust to pay 80.00 labor for clean out. ; ordrng 1 134398300 (TURN TO START SW), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 7/5 WED !,
We serviced a
WFW92HEFC0 WHIRLPOOL
Model WASHER
Near Walton Hills, OH 44146
Chris H.
Job Details: 06/29/2017
Installed new hinges and caps, op test good; Job Cmpltd,
We serviced a
MVWB725BW0 WHIRLPOOL
Model WASHER
Near Parma, OH 44134
Chris H.
Job Details: 06/29/2017
Installed new bearing, rotor and stator, op test good; Job Cmpltd
We serviced a
WHIRLPOOL DRYER
Model WED75HEFW0
Near Windsor, OH 44099
Robert A.
Job Details: 06/29/2017
Ran unit, vibration in unit, tightened front and rear panel screws, ran unit, good, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Windsor, OH 44099
Robert A.
Job Details: 06/28/2017
Turned on sound, op test ok; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Hambden Township, OH 44024
Robert A.
Job Details: 06/28/2017
Installed gearcase, ran diagnostic cycle, good, ran spin cycle, good, op test ok; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Pepper Pike, OH 44124
Tim G.
Job Details: 06/28/2017
Ran diognastics, overloaded and off bal load, ran test 51, all passed, ran test 52, good, ran spin, good, op test ok; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KSRV22FVWH02
Near Mayfield Heights, OH 44124
Jeff M
Job Details: 06/28/2017
Recovered the freion and replaced the compressor and filter dryer. Put the unit in a 28 vac with the pump. I watched the unit for 10 mins no change. Tested good added 5.3 oz of freion too the system. Unit op tested good ; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL COOK TOP
Model W5CE3024XB00
Near Newbury Township, OH 44065
Tim G.
Job Details: 06/28/2017
, Complaint that the lr burner is not staying on when using. Checked the burner and found the burner cycling as it should by design. Explained to the customer how the units cycling works and that its normal to turn on and off and that going from a higher heat to a lower heat the burner will not cycle as often and as fast. ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Solon, OH 44139
Tim G.
Job Details: 06/28/2017
Complaint that the fz was developing frost. Checked and found the top of the fz door gasket not sealing. Aligned door and warmed gasket to form, op test good. ; Job Cmpltd,
We serviced a
LAT9806AAE WHIRLPOOL
Model WASHER
Near MIDDLEBRG HTS, OH 44130
Chad P.
Job Details: 06/28/2017
Found several issues with unit. Oil is starting to leak from transmission. Unit is shaking badly in spin. Motor is running very hot and bleech disp is leaking onto motor and base causing rusting. Needs trans, motor, bleech disp tube and seal and damper kit. Big big job.
We serviced a
KODE500EWH02 KITCHENAID
Model RANGE
Near North Olmsted, OH 44070
Chad P.
Job Details: 06/28/2017
Found outer glass broken. Needs outer assy replaced and tag. Cust likely will have contractor do the install. If not she will contact the office to schedule a install appt. ; ordrng 1 W10772814 (DOOR ASSY) and 1 W10839793 (TAG),
We serviced a
MDB6100AWW WHIRLPOOL
Model DISHWASHER
Near Parma Heights, OH 44130
Chad P.
Job Details: 06/28/2017
New door in rework is cracked.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Aurora, OH 44202
Tim G.
Job Details: 06/28/2017
Installed regulator and valve, op test good no leaks. Customer to let us know. ; Job Cmpltd,
We serviced a
MEDC215EW1 MAYTAG
Model DRYER
Near North Royalton, OH 44133
Chad P.
Job Details: 06/28/2017
Cc that timer will not turn off. It will continuously run. Checked all wiring and power. All checks good. Found contact tx not opening causing power to be fed to timer motor constantly. Needs timer replaced. ; ordrng 1 WPW10185982 (TIMER)
We serviced a
WRX988SIBM03 WHIRLPOOL
Model REFRIGERATOR
Near Brecksville, OH 44141
Chad P.
Job Details: 06/28/2017
Found ice maker not calling for water. Valve and supply check good. No i.m. Error code. Temps check good. Needs i.m. Replaced
We serviced a
WED9200SQ1 WHIRLPOOL
Model DRYER
Near Broadview Heights, OH 44147
Chad P.
Job Details: 06/28/2017
Found heating element open. Needs replaced.
We serviced a
MDB7749SBM3 MAYTAG
Model DISHWASHER
Near Westlake, OH 44145
Paul H.
Job Details: 06/28/2017
Cc random LED displays, stated if she reset breaker it would work for a load or two, found corrosion in ribbon cable, console needs replaced. Ordering control panel; ordrng 1 W10811169 (panel-cntl),
We serviced a
KDTE104ESS2 KITCHENAID
Model DISHWASHER
Near Westlake, OH 44145
Paul H.
Job Details: 06/28/2017
Tupperware lid had fallen out of top rack and wedged under element, melted to element causing plastic to fuse with element; ordrng 1 W10703867 (heater)
We serviced a
JER8885RAS1 JENNAIRE
Model WALL OVEN
Near Westlake, OH 44145
Paul H.
Job Details: 06/28/2017
Element is broken in three places, needs replaced, ordering element; ordrng 1 WPW10276482 (elmnt-bake)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GZ25FSRXYY2
Near Streetsboro, OH 44241
Gail V.
Job Details: 06/28/2017
Complaint that the unit stopped making ice. Checked and found the ice maker continuously cycling and not filling due to open fill switch. Quoted customer for ice maker replacement and replaced same with new kit, op test good. ; used 1 W10882923 (ICE MAKER ASSY. 92.80) from stock, , Job Cmpltd,
We serviced a
MDB7749AWW2 WHIRLPOOL
Model DISHWASHER
Near Willoughby, OH 44094
Corina B
Job Details: 06/28/2017
Replaced the ui. Ran calibration test. Optest ok. ; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB02
Near Randolph Township, OH 44260
Tim G.
Job Details: 06/28/2017
Complainthat the unit makes a loud vibration sound when running coming from the back. Pulled unit from wall and found part of the condenser up against the water valve for the optional ice maker. Line had a rubber insulator around it but backwards. Corrected and checked unit all over and was actually not able to duplicate the sound. Unit at normal running op. ; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWC425BW1
Near Kent, OH 44240
Tim G.
Job Details: 06/28/2017
nstalled new harness and motor. Cleared errors, ran recal cycle, and tested agitation and spin, op test good. Also advosed the customer they should change the hot and cold hoses that supply water to unit due to age. ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Streetsboro, OH 44241
Tim G.
Job Details: 06/28/2017
Complaint that the unit is not cooling. Checked and found the compressor red hot and not running. Tapped low side and found no pressure. Found dye in the drain pan but not lines run through or around pan. Added 1oz of 134a and found right away a large leak in the evap that wasnt there when first repair was done. Spoke to EB who stated he wants the compressor and evap. Ordering evap and compressor. ; ordrng 1 W10507884 (compressor) and 1 WPW10313899 (evaporator), schdld next appmnt for 7/6 THU ! [***], saved tckt
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Ravenna, OH 44266
Tim G.
Job Details: 06/28/2017
Complaint that the unit doesnt complete a cycle. Checked and found a F8E1 long no fill error. Checked and found no cold water pressure due to blocked screen. Screen can not be cleaned and unit needs valve. Tech also advised the customer that the cold hose should be replaced (looks like a putty was put on to prevent or stop leak. ; ordrng 1 W11038711 (VALVE), schdld next appmnt for 7/5 WED !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDB02
Near Deerfield Township, OH 44411
Tim G.
Job Details: 06/28/2017
Checked and found the incorrect part ordered. Looked up and ordering correct part. No return visit needed customer can install on own and if they run into problems they will call. Tech has the incorrect part. ; ordrng 1 W10861519 (holder), saved tckt [SdLink\292973a.png], saved tckt
We serviced a
WTW4816FW1 WHIRLPOOL
Model WASHER
Near Avon, OH 44011
Paul H.
Job Details: 06/28/2017
Unit had been stuck in spin due to off balance load, cleared, ran test, unit performed fine, discussed loading with customer; Job Cmpltd
We serviced a
MDB8750AWS WHIRLPOOL
Model DISHWASHER
Near Avon Lake, OH 44012
Paul H.
Job Details: 06/28/2017
Removed some debris from sump, ran field service test, as for motor operation, sounds good and pressure is fine, unit is functioning correctly, checked temp of water, was 106F when checked during test, this style unit does use heater to step up temp during a cycle, so temp should not be an issue, only recommendation I can make is to clean periodically with a cleanser (Afresh or Dishwasher Magic), also concerned with soap not dissolving all the way, as for dispenser everything checks fine, recommend running hot water at sink before running dishwasher.; Job Cmpltd
We serviced a
MHW5100DW0 maytag
Model washer
Near Bay Village, OH 44140
Paul H.
Job Details: 06/28/2017
, Ran diagnostics, test completed ok, could not duplicate problem; Cllctd $97.15 CC Ref # 753864128, Job Cmpltd,
We serviced a
WGD8500DC1 WHIRLPOOL
Model DRYER
Near Westlake, OH 44145
Paul H.
Job Details: 06/28/2017
Replaced shattered console and panel, tested, op test ok; Job Cmpltd
We serviced a
WTW8000BW0 WHIRLPOOL
Model WASHER
Near Avon, OH 44011
Paul H.
Job Details: 06/28/2017
Unit is inside catch tub with raised ribs, cc of ratcheting noise, being caused by rotors rubbing on the raised ribsof pan, raised unit over 1 inch, ran test cycle, no noise, op test ok; Job Cmpltd
We serviced a
KDFE104DBL0 KITCHENAID
Model DISHWASHER
Near Strongsville, OH 44136
Chad P.
Job Details: 06/28/2017
Installed tracks. Op test ok. ; Job Cmpltd,
We serviced a
KUDS35FXSSA KITCHENAID
Model DISHWASHER
Near Brook Park, OH 44142
Paul H.
Job Details: 06/28/2017
Installed harness and control. Op test ok. ; Job Cmpltd,
We serviced a
253.60502413 KENMORE
Model REFRIGERATOR
Near Cleveland, OH 44110
Jeff M
Job Details: 06/28/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
FFHS2611LWKA FRIGIDAIRE
Model REFRIGERATOR
Near Euclid, OH 44119
Jeff M
Job Details: 06/28/2017
The doorhandle screw came out of the door I tighten the screws put the door handles back on. There is also a crack in the headliner above the light in the fridge section I filled the crack with white silicone unit tested good; Job Cmpltd
We serviced a
WED4815EW1 WHIRLPOOL
Model DRYER
Near Parma, OH 44134
Chris H.
Job Details: 06/28/2017
Customer complaint that unit is not heating and the timer is not advancing, found unit is not receiving 240 volts, customer needs a certified electrician, customer has plastic style venting advised the fire hazard associated with this type of venting and instructed should be replaced with a sloid metal or semi rigid style venting ; Job Cmpltd
We serviced a
WRS571CIDW00 WHIRLPOOL
Model REFRIGERATOR
Near Chagrin Falls, OH 44022
Corina B
Job Details: 06/28/2017
Replaced the i/m. Ran diag step 45, i/m filled. Optest ok.; Job Cmpltd
We serviced a
WEG730H0DS0 WHIRLPOOL
Model RANGE
Near University Heights, OH 44118
Corina B
Job Details: 06/28/2017
ust was not home,
We serviced a
MEDX6STBW1 MAYTAG
Model DRYER
Near Willowick, OH 44095
Corina B
Job Details: 06/28/2017
Cust said Aarons pick the unit up and took it back to the store. They are keeping the replacemnet
We serviced a
MZC31T15DW00 MAYTAG
Model FREEZER
Near Euclid, OH 44132
Corina B
Job Details: 06/28/2017
CC the fz is not cooling. Fz 26.1*. Put the amp meter on its drawling .46amps. Tapped the low side with a piercing valve from t/s. Pressure equalize at 11 psi. When unit is running low side is at 0 psi. Called tl Dave, file #7719414913. Had me put soap bubbles on the joints to see if i see a leak, no bubbles. He said within 24hrs he will call me back if there are futher tests, i need to do. If i do not hear from him whirlpool will be contacting the cust, for futher steps. ; used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock,
We serviced a
WDF560SAFM1 WHIRLPOOL
Model DISHWASHER
Near South Euclid, OH 44118
Corina B
Job Details: 06/28/2017
CC that the unit will not start. Checked control panel was dead. Removed cover, have 120v to the main power. Disconnected the main power for 30 sec. power came back on. ran diag, no codes. Ran calibration test. Checked the control panel,every button worked. Started a normal cycle. Optest ok.; Job Cmpltd,
We serviced a
WTW7040DW1 WHIRLPOOL
Model WASHER
Near Eastlake, OH 44095
Corina B
Job Details: 06/28/2017
CC that the start does not work. Found there was a plastic cover over the controls. Advised cust to remove the plastic, was not getting a good contact with the control panel. Ran diag f0e3 overload, advised cust 6-8 bath towels= a load. Ran auto test, key activation and encoder test and calibration test. Passed. Optest ok. ; Job Cmpltd
We serviced a
WRF535SMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Willowick, OH 44095
Corina B
Job Details: 06/28/2017
CC not making ice. Fz 2.4* found the fill tube was blocked with ice. Used steamer to steam out the fill tube. Found the fz gasket was not touching the frame of the unit steamed the gasket out. Jumper the i/m, water went into the im. Optest ok. ; Job Cmpltd
We serviced a
NED4655EW1 AMANA
Model DRYER
Near Brooklyn, OH 44144
Chris H.
Job Details: 06/28/2017
Customer complaint that unit takes a long time to dry, started unit on high heat normal dry, walked out side, found birds nest at end of exterior vent restricting airflow, customer needs to have venting cleaned out, no further issues discovered; Job Cmpltd
We serviced a
RTW4516FW0 ROPER
Model WASHER
Near Cleveland, OH 44109
Chris H.
Job Details: 06/28/2017
Customer complaint that unit is not advancing from wash to rinse, started unit on normal fill unit filled then advanced to wash cycle, then advanced to rinse, no codes stored, unable to duplicate issue, plumbing on utility sink is dumping water next to drain which is causing all the water to rush past bottom of unit, unable to duplicate any issues unit is operating as designed ; Job Cmpltd
We serviced a
MVWC415EW1 MAYTAG
Model WASHER
Near Cleveland, OH 44113
Chris H.
Job Details: 06/28/2017
Installed new lid lock, op test good; Job Cmpltd,
We serviced a
WEE730H0DS0 WHIRLPOOL
Model RANGE
Near Cleveland, OH 44113
Chris H.
Job Details: 06/28/2017
Installed new cooling fan, op test good; Job Cmpltd
We serviced a
MTB2156GEB WHIRLPOOL
Model REFRIGERATOR
Near Garfield Heights, OH 44105
Chris H.
Job Details: 06/28/2017
Customer complaint that units ff section is not cooling properly, frz temp at 5 degrees ff temp between 38-40 temps are within range, unit has good frost pattern found gasket torn on upper left hand corner, set flashlight inside can see light, ff door gasket needs replaced,spoke with gs ordering part ; ordrng 1 WP61004017 (seal- f.f.), schdld next appmnt for 7/5 WED
We serviced a
WFC150M0EB0 WHIRLPOOL
Model RANGE
Near Cleveland, OH 44115
Jessica Shreve
Job Details: 06/28/2017
Installed new vent, op test good; Job Cmpltd
We serviced a
MVWC565FW0 MAYTAG
Model WASHER
Near Wellington, OH 44090
Paul H.
Job Details: 06/28/2017
Replaced latch and srike assemblies, ran auto test and manual lid lock tests, op test ok.; Job Cmpltd,
We serviced a
MMV4205DS1 maytag
Model microwave
Near North Ridgeville, OH 44039
Paul H.
Job Details: 06/28/2017
Time was set for 24 hour, switched to twelve hour, op test ok; Job Cmpltd
We serviced a
MDG9206BWW MAYTAG
Model DRYER
Near Mentor-on-the-Lake, OH 44060
Jeff M
Job Details: 06/28/2017
Customer is having an issue with the machine squeaking I ran the machine for about 25 minutes I could not get it to squeak I took the machine apart inspected the tensioner pulley and rollers they looked OK I added some grease to all the moving parts unit tested good
We serviced a
ZDIS150WSSE GE
Model ICE MAKER
Near Willoughby Hills, OH 44094
Jeff M
Job Details: 06/28/2017
Installed new part unit op tested good
We serviced a
WRS586FIEH00 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44149
Chad P.
Job Details: 06/28/2017
Cc that unit seems to be making noise on the inside of the freezer. No noise at this time. Cycled unit on and off several times. Tech unable to duplicate noise issue. ; Job Cmpltd
We serviced a
MAYTAG REFRIGERATOR
Model MZD2766GEW
Near Trumbull Township, OH 44084
Arthur V
Job Details: 06/28/2017
Found unit needs ice door kit ( door broken ). Also drain clogged and needs cleared--; ordrng 1 12001991 (door kit ice) and 1 61004388 (spring- ft), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 7/3
We serviced a
WTW4800XQ4 WHIRLPOOL
Model WASHER
Near South Euclid, OH 44121
Chris H.
Job Details: 06/28/2017
nstalled new suspension rods, op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd
We serviced a
FFBD2406NW0A FRIGIDAIRE
Model DISHWASHER
Near Garfield Heights, OH 44125
Chris H.
Job Details: 06/27/2017
Installed new trap and switch assembly, switches are still failing on right side, switch assembly, control is not communicating with switches,unit needs a new control, spoke with gs ordering part ; ordrng 1 5304501595 (CONTROL ), schdld next appmnt for 7/3 MON
We serviced a
WMH73521CS6 WHIRLPOOL
Model MICROWAVE
Near Independence, OH 44131
Chris H.
Job Details: 06/27/2017
Installed door, op test no good door is still sticking out 1/4 inch at the top right, hinges and or cavity is causing this contacted wpl techline ref # 7719409941 stated damage beyond 30 days is refered back to the dealer, unit cannot be repaired ; Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model WTW7300DW0
Near Roaming Shores, OH 44084
Arthur V
Job Details: 06/27/2017
Getting a ratcheting noise in spin. Adjatate sounds normal-- needs clutch. Reschedule at cust request ; ordrng 1 W10754448 (clutch), schdld next appmnt for 7/5 WED !,
We serviced a
GBD307PDB7 WHIRLPOOL
Model RANGE
Near Concord Township, OH 44077
Dan H
Job Details: 06/27/2017
Customer complaint that unit was flashing f6e something error code and then unit went dead, found display blank, control recieving 120vac, unit needs new control, part is no longer available
We serviced a
MAYTAG DISHWASHER/B-IN
Model MDB7749AWW1
Near Conneaut, OH 44030
Arthur V
Job Details: 06/27/2017
Replaced touch panel. Op test good ; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
GE REFRIGERATOR
Model ZISW48DYA
Near Munson Township, OH 44024
Robert A.
Job Details: 06/27/2017
Found evap drain tube clogged, cleared, set to defrost, watched unit defrost, drain open, heaters working, op test ok; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Novelty, OH 44072
Robert A.
Job Details: 06/27/2017
Ran diagnostics, off bal load, ran test 51, all passed, leveled unit, ran spin, good, working as designed, op test ok; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Novelty, OH 44072
Robert A.
Job Details: 06/27/2017
Ran diagnostics, off bal load, ran test 51, all passed, leveled unit, ran spin, good, working as designed, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSS26C4XXY00
Near Reminderville, OH 44202
Robert A.
Job Details: 06/27/2017
Found fill tube frozen, checked fill tube heater and disp heaters, good, per pointer W10874834, installed jumper to keep fill tube heater on, tube clear, op test okTalked w/jr; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model GHW9150PW2
Near Solon, OH 44139
Robert A.
Job Details: 06/27/2017
Founf f02, slow drain, cleared pump, ran diagnostic cycle, good, op test ok; , Job Cmpltd,
We serviced a
AMANA REFRIGERATOR
Model ASI2275FRS00
Near Solon, OH 44139
Robert A.
Job Details: 06/27/2017
Leveled unit, op test ok; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5FVGXW07
Near Solon, OH 44139
Robert A.
Job Details: 06/27/2017
Found unit unplugged, plugged in unit, comp and fans running, unit starting to cool, talked with cust, said there was frost on back panel of frz, checked heater and bi-metal, good, needs adc bdCust to let us know; used 1 WPW10366605 (MUST RETURN**CORE**CTRL-ADC185.94) from stock, , Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM00
Near Ravenna, OH 44266
Tim G.
Job Details: 06/27/2017
Complaint that the unit has frost around the top of the fz door and on the liner of the unit. Checked the gasket and door alighnment and found both good. Checked service matters and found a service pointer W10916291 that talks about this issue and provides a part number for a service kit that includes fz baffel seals, a new style fan blade and silicone caulk. Also talked with the customer and explained that the outside enviromental issues like the humidity levels can cause issues like this as well causing the unit to sweat more when the door is opened. ; ordrng 1 W10916494 (SERVICE KIT), schdld next appmnt for 7/3 MON !,
We serviced a
WRF767SDEM01 WHIRLPOOL
Model REFRIGERATOR
Near North Madison, OH 44057
Corina B
Job Details: 06/27/2017
Replaced the fan harness in ff. Optest ok. ; Job Cmpltd,
We serviced a
WFE714HLAS1 WHIRLPOOL
Model RANGE
Near Mentor, OH 44060
Corina B
Job Details: 06/27/2017
Replaced the cooktop. Turned burned on. Optest ok; Job Cmpltd
We serviced a
KDTE104EBS2 KITCHENAID
Model DISHWASHER
Near Mentor, OH 44060
Corina B
Job Details: 06/27/2017
The parts pre-id were the wrong parts. Order the correct CLIP. Called BB to order part. Cust said they can install the part; ordrng 1 WPW10250160 (clip),
We serviced a
ADB1400AGW0 AMANA
Model DISHWASHER
Near Mentor, OH 44060
Corina B
Job Details: 06/27/2017
Replaced the door gasket. Optest ok. ; Job Cmpltd
We serviced a
WRX988SIBM01 WHIRLPOOL
Model REFRIGERATOR
Near Mentor, OH 44060
Corina B
Job Details: 06/27/2017
CC that the ice shoots out everywhere when dispensing. Found the ice guide is missing. Called BB to order the part. ; ordrng 1 WPW10435760 (guide-ice), schdld next appmnt for 7/3 MON
We serviced a
WRB322DMBW00 WHIRLPOOL
Model REFRIGERATOR
Near Eastlake, OH 44095
Corina B
Job Details: 06/27/2017
CC that when the compressor start it makes a weird noise. When compressor started, it was normal. Found the i/m was turned on and there is no water line hooked up to the i/m. When jumped the i/m, the water valve was the noise they were hearing. Removed i/m. Optest ok. ; Job Cmpltd,
We serviced a
LGQ9858PW1 WHIRLPOOL
Model DRYER
Near MENTOR ON THE, OH 44060
Corina B
Job Details: 06/27/2017
CC that the clothes are not drying. Found the lint screen and moisture sensor were being blocked by a wax biuld up from fabric softner. Cleaned the sensor and screen. Advised cust to clean the screen and sensor once a week. Optest ok.; Job Cmpltd,
We serviced a
WTW57ESVW1 WHIRLPOOL
Model WASHER
Near Painesville, OH 44077
Corina B
Job Details: 06/27/2017
CC that there is no water going into the unit. Started machine and it started filling with water. Checked the different water settings. They hot and cold were going into the unit. Could not dupicate the problem
We serviced a
ASD2325KEQ AMANA
Model REFRIGERATOR
Near Brecksville, OH 44141
Chris H.
Job Details: 06/27/2017
Installed new water valve, op test good