We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near North Royalton, Ohio 44133
David R
Job Details:
11/16/2022
"GP called techline. Techline said to replace valves and after, have customer monitor. Bent drain hose as well. Ordering valves and hose. ; ordrng 1 W11551765 (Drain) and 1 W11316255 (Valve) and 1 W11316256 (Valve)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Jefferson, Ohio 44047
Dan
Job Details:
11/16/2022
"Customer complaint that unit is not working, started normal wash cycle, unit filled and began washing, unit is not agitating properly, found new style shifter disconnected from cam, installed new old style shifter , op test good ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
GE WASHER
Model GFW450SSM1WW
Near Highland Heights, Ohio 44143
Joe O
Job Details:
11/16/2022
Installed drain pump. Tested. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Jefferson, Ohio 44047
Dan
Job Details:
11/16/2022
"Installed new control and user interface, op test good"
We serviced a
SAMSUNG DRYER
Model DVE50M7450W/A3
Near North Royalton, Ohio 44133
David R
Job Details:
11/16/2022
"Cc unit noise while running. When running more of a banging noise. Found idler a little worn down but the main cause is the rollers. Stripped and worn apart. Ordering and replaced idler and back rollers. ; ordrng 1 DC93-00634A (Idler) and 2 DC97-16782E (Roller assembly)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE DRYER
Model GFD55ESSN0WW
Near Painesville, Ohio 44077
Brian M
Job Details:
11/16/2022
Programmed ui Ran test cycle OP Test Ok
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Jefferson, Ohio 44047
Dan
Job Details:
11/16/2022
"Customer complaint that unit stopped spinning because belt fell off, confirmed, found pulley loose, installed new pulley and belt, op test good"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHB2740PSEA
Near Highland Heights, Ohio 44143
Joe O
Job Details:
11/16/2022
Installed air handler kit. Op test ok
We serviced a
MAYTAG DRYER
Model MED6230HW2
Near Wickliffe, Ohio 44092
Jason N
Job Details:
11/16/2022
"Cc unit arcing from ventRan dryer op test for several minutes, did not see anything abnormal. Stopped and restarted cycle several times. After several minutes, arcing was occurring inside vent tube. Unit would then go into pause mode, and could not be restarted. When taking vent tube off unit, unit would then power down. Checked voltage at terminal block on unit. Found L1 to N reading 194v, L2 to N reading 76v. Unit lost N after running for awhile, and picked up vent tube as new N path. Advised customer they have a power issue and will need an electrician to inspect."
We serviced a
KITCHENAID WALL OVEN
Model KEBS207BSS00
Near Newbury Township, Ohio 44065
Brian M
Job Details:
11/16/2022
Cc unit powering on Found thermal fuse openNeeds fuse ; ordrng 1 WPW10545291 (fuse-thrml) and 1 SHIPPING (shipping and handling)
We serviced a
JENN-AIR MICROWAVE
Model JMDFS24GS00
Near Brecksville, Ohio 44141
David R
Job Details:
11/16/2022
"Replaced mag cap and transformer. Took pic of damaged mag from unit. Tested unit, good, heating properly. Op Test Ok."
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Strongsville, Ohio 44136
Gabriel P
Job Details:
11/16/2022
"Found cord wire burn at terminal cut all bad wire then re wire,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Oberlin, Ohio 44074
Gabriel P
Job Details:
11/16/2022
"Found belt and pulley squeaking replace from t/s,opt test ok ; ordrng 1 W11449841 (Gearcase) and 1 W10734521 (Slider)"
We serviced a
MAYTAG REFRIGERATOR
Model WRT318FZDB02
Near Aurora, Ohio 44202
Corina H
Job Details:
11/16/2022
"Recovered refrigerant, replaced evaporator and drier, pulled 28vac w/ pump, watched, good, charged 3.7oz r134a, unit cooling, pressures good, op test ok"
We serviced a
KITCHENAID COMPACTOR
Model KUCS03FTSS1
Near Westlake, Ohio 44145
Marie V
Job Details:
11/16/2022
Replaced bottom gears. Tested unit. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Bedford, Ohio 44146
Manny
Job Details:
11/16/2022
"Replaced slides and switch, as well as the led module that customer had, opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Westlake, Ohio 44145
Marie V
Job Details:
11/16/2022
"Special Project S17304 , replaced heater, tested unit, no leaks. Also cust showed me unit does not have the stopper from top rack. Ordering. Cust will install no return.; ordrng 2 W11545307 (Stop top rack)s"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Solon, Ohio 44139
Manny
Job Details:
11/16/2022
"Replaced gasket and seal, customer stated that the dispenser is not closing. Verify and dispenser not closing, ordering dispenser ; ordrng 1 W11412300 (Dispenser)"
We serviced a
MAYTAG REFRIGERATOR
Model RTW22A
Near Mayfield Heights, Ohio 44124
Joe O
Job Details:
11/16/2022
"Cc: not cooling properlyFound evap is completely frosted over. Found unit is not defrosting. Spoke with bj, found glass tube cracked, insulation deteriorating. unit needs glass tube heater, bimetal, evap cover, divider seals and defrost timer. Parts show discontinued. ; ordrng 1 60106-36 (heater,defrost(discontinued)) and 1 WP52085-28 (thermostat) and 1 66403-12 (Evap cover(discontinued)) and 1 67521-4 (Mullion divider(discontinued)) and 2 67730-1 (seal(discontinued))s and 1 WP68233-2 (defrost timer)"
We serviced a
SAMSUNG DRYER
Model DV42H5200EWA3
Near North Olmsted, Ohio 44070
Marie V
Job Details:
11/16/2022
"Cc that unit does not heat. Started unit, unit started heating up. Took it apart, verify heater. Is good. Unit is working properly at this point. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Chardon, Ohio 44024
Dan
Job Details:
11/16/2022
"Installed new drain pump, op test good"
We serviced a
MAYTAG WASHER
Model MVWC415EW1
Near Euclid, Ohio 44123
Jason N
Job Details:
11/16/2022
"Cc unit making loud noise is spin like a train Ran spin cycle, confirmed gearcase bearing noise. Quoted customer for gearcase replacement. Customer declined repair.; ordrng 1 W11454372 (Gearcase)"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Olmsted Township, Ohio 44138
Marie V
Job Details:
11/16/2022
Cc that the unit goes from start to done. Confirmed. Found capacitor not working. Replaced from T/S. Tested unit. Op test ok; used 1 W11395618 (CAPACITOR) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS06
Near Cleveland, Ohio 44114
Jason N
Job Details:
11/16/2022
"Installed filter head. Turned water back on, checked for leaks, none found. Ran dispense test, op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Independence, Ohio 44131
Marie V
Job Details:
11/16/2022
"Cc that top ice maker stopped making ice. Confirmed. Ran ice maker error code got E5 = Ice maker thermistor is bad. Ice storage temperature satisfied but ice mold in frozen state too long. Possible ice mold thermistor issue. Verify water coming in to ice maker, pass it cycled. Unit will need new ice maker and UI. Office will contact once they have eta on the part. ; ordrng 1 W11579560 (Ice maker) and 1 W11387387 (Ui)"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Chagrin Falls, Ohio 44023
Brian M
Job Details:
11/16/2022
Cc unit bouncing and not spinning out Found suspension needing to be replaced Needs suspension rods ; ordrng 1 W11130362 (suspension) and 1 SHIPPING (shipping and handling)
We serviced a
KITCHENAID WALL OVEN
Model KODC304ESS01
Near Beachwood, Ohio 44122
Joe O
Job Details:
11/16/2022
Installed upper blower. Ran test cycle. Op test ok
We serviced a
JENN-AIR RANGE
Model JGS8750ADS
Near Warrensville Heights, Ohio 44128
Manny
Job Details:
11/16/2022
"Cc unit keeps beeping and gives code f1-8 confirm code and unit needs control and console, but both parts discontinued ; ordrng 1 74007213 (Control (discontinued)) and 1 74005737 (panl-cntrl(discontinued))"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Avon, Ohio 44011
Gabriel P
Job Details:
11/16/2022
Found error code f7 e4 pump failure ordering pump but is out of stock office reach customer wants parts are found ; ordrng 1 W11460946 (Pump ass)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Avon Lake, Ohio 44012
Gabriel P
Job Details:
11/16/2022
"Replace valve,opt test ok"
We serviced a
MAYTAG WASHER
Model MHW6630HW3
Near Avon Lake, Ohio 44012
Gabriel P
Job Details:
11/16/2022
"Replace control,opt test ok"
We serviced a
MAYTAG DRYER
Model MGDC465HW1
Near Cleveland, Ohio 44111
Marie V
Job Details:
11/16/2022
Cc that unit on time dry works good but when using sensor does not advance. Confirmed. Tested unit on both. Found that time motor does not moves when on sensing cycles. Replaced control timer is advancing now. Op test okBrought core for return
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Avon Lake, Ohio 44012
Gabriel P
Job Details:
11/16/2022
Found valve getting 120 voltage but not dispensing water ordering ; ordrng 1 W11546685 (Valve)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Aurora, Ohio 44202
Brian M
Job Details:
11/16/2022
Installed control Advised to watch and let cool for 48 hours
We serviced a
WHIRLPOOL REFRIGERATOR
Model GZ25FSRXYY0
Near Brecksville, Ohio 44141
Corina H
Job Details:
11/16/2022
Replaced the filter housing. Advised cust to replace the filter with an oem part. ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
GE WASHER
Model GTW330ASK3WW
Near South Euclid, Ohio 44121
Joe O
Job Details:
11/16/2022
"Installed control. Tested, unit not draining. Replaced drain pump. Re tested. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW
Near Cleveland, Ohio 44113
Manny
Job Details:
11/16/2022
"Cc unit door lock and not getting water, verified and found codes f11, f20, f24, f60, unit needs control, replaced with pre id part and opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GZ25FSRXYY0
Near Willowick, Ohio 44095
Dan
Job Details:
11/16/2022
"Installed new valve, op test good"
We serviced a
WHIRLPOOL DRYER
Model WHD560CHW2
Near Cleveland, Ohio 44113
Manny
Job Details:
11/16/2022
"Cc unit not working, verified and no codes, ran normal cycle with wet towels and unit running for about 2 mins then switch to sensing, after 2 mins sensing unit switch to wet, unit internal temp 110 degrees after running for 20 mins. Advise Evan that when testing one of this ventless dryer he needs to make sure to put at least a few damp items in the drum if the running a test so that the sensor detects moisture and therefore it will start drying. Unit is working as designed, opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Lakewood, Ohio 44107
Angel
Job Details:
11/16/2022
Cc that unit was not functioning and pump sounded weird. Turned on unit snd noticed that water was not coming into the unit looked underneath and touch wire to inlet valve and it started filling removed it and found that one of the pins in the connector was bent back not making connection i was able to fix it by bending it back to place reconnected the connector tested unit and it started filling as should and washing as well pump sounded weird because there was no water coming into the unit. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Bedford, Ohio 44146
Corina H
Job Details:
11/16/2022
"CC that there is a squeaking noise. Confirmed. Found oil starting to leak from the gearcase. Washplate was seized. Will need a new gearcase, washplate, rotor, stator, slide and clutch. ; ordrng 1 W11393685 (Gearcase) and 1 W10734521 (Slide) and 1 W10754448 (Clutch) and 1 W10915701 (Rotor) and 1 W10915700 (Stator) and 1 W10902814 (Washplate)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Streetsboro, Ohio 44241
Brian M
Job Details:
11/16/2022
Installed gearcase and lower components Ran test cycle OP Test Ok
We serviced a
WHIRLPOOL RANGE
Model WFE540H0ES1
Near Euclid, Ohio 44123
Joe O
Job Details:
11/16/2022
Found incorrect part ordered. Needs oven bottom; ordrng 1 W10777210 (bottm-oven)
We serviced a
WHIRLPOOL REFRIGERATOR
Model MSS25C4MGZ06
Near Eastlake, Ohio 44095
Dan
Job Details:
11/16/2022
"Customer complaint that unit is not cooling, fresh food section temperature at 77 degrees, freezer section temperature at 78 degrees, evaporator fan is running, condenser fan is running, compressor is not running, applied 120vac to compressor, compressor did not start, unit needs new compressor, ran entitlement compressor is covered under extended warranty, part is out of stock so not scheduling return appointment ; ordrng 1 W11635510 (Compressor) and 1 W11504415 (Lokring) and 1 W11504431 (Lokring) and 1 W11506619 (Lokring) and 1 W11109499 (Drier) and 1 W11504433 (Lokring) and 1 W11504447 (Lokring)"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Independence, Ohio 44131
David R
Job Details:
11/16/2022
"Replaced valves, found ones in unit were stripped. Ran diagnostics, good. No leaks, Op Test Ok."
We serviced a
MAYTAG WASHER
Model LAT9416AAE
Near Berea, Ohio 44017
David R
Job Details:
11/16/2022
"Cc unit leaking. Took pics, found Bleach hose worn through. Gave estimate for repair.; ordrng 1 WP22001320 (Hose bleach), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHV04
Near Avon Lake, Ohio 44012
Gabriel P
Job Details:
11/16/2022
Found fresh food section vent block advise customer to not block that cause things will start to freeze cause it wont read temp properly and it will run longer and thats how it will freeze food ran test 1 is good ran test 2 is ordering control ; ordrng 1 W11399844 (Control)
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KBS1
Near Kent, Ohio 44240
Brian M
Job Details:
11/16/2022
Installed door Ran test cycle Found leak from a pin hole in the white discharge hoseCustomer can install ; ordrng 1 W11551233 (Hose)
We serviced a
WHIRLPOOL RANGE
Model WFE710H0AH0
Near Ravenna, Ohio 44266
Brian M
Job Details:
11/16/2022
Installed element and thermostat Ran test bake to 350 OP Test Ok
We serviced a
WHIRLPOOL RANGE
Model MGR6600FZ1
Near Lakewood, Ohio 44107
Angel
Job Details:
11/16/2022
Cc that her temperatures were not keeping up they were like 25* less than what she was setting it to. Customer was showing me the thermometer she was using and explained to her that she does not want to use those because they are slow reacting and will not give an accurate reading. Also found that she had a lot of metal cookie sheets in the warming drawer which I explained to her that for these spark igniters ovens you dont want to fill up the drawer with metal stuff because the igniter can tend to spark there instead of sparking at the burner. Tested unit by preheating unit to 350* let it cycle a couple of times than checked the temperature and it was around 320* customer than explained she was messing with the calibration for the oven and when I checked she had it a -25* explained to her that why its reading so low so I set the calibration to normal tested unit again and the temperatures were around 352* to 360* unit working as should. Opt test ok.
We serviced a
IKEA MICROWAVE
Model IMBS104GSS01
Near Avon Lake, Ohio 44012
Angel
Job Details:
11/16/2022
Opened up the parts to replace them and noticed that the magnetron was damaged on the tip it was smashed i still opened up the unit and replaced control board and inverter tested unit but nothing called BJ and did some voltage tests and everything was checking out good, magnetron also ordered transformer and thermal fix. ; ordrng 1 W11226475 (Magnetron) and 1 WP4375079 (Thermal fix) and 1 W11238401 (Transformer)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDB01
Near Cleveland, Ohio 44106
Jason N
Job Details:
11/16/2022
"Cc unit emitting plastic smell from back of unit sometimes. Customer stated unit will randomly emit a plastic smell from the rear of the unit and the unit makes a humming noise. Inspected compressor compartment , power cord, and wiring. No signs of heat/burning, no smell anywhere in or around unit. Customer played recording on noise, advised her that that is a typical sound for a compressor. Could not duplicate smell issue and noise issue Id unit working as designed."
We serviced a
MAYTAG WASHER
Model MVW6230RHW1
Near Solon, Ohio 44139
Corina H
Job Details:
11/16/2022
"Replaced the harness, control. Opt test ng. Control is not sending power to the drain pump. Getting a fault code of f3e3 water valve temp.valve is out of range. Will need a new control, valve capacitor and harness; ordrng 1 W11543994 (Control) and 1 W11396714 (Valve) and 1 W11590868 (Harness) and 1 W11162560 (Capacitor)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Chagrin Falls, Ohio 44022
Corina H
Job Details:
11/16/2022
"CC that the unit is leaking. Unit is not installed. Started a cycle. Not leaking. Advised cust to raise the front feet higher then the back, for the water to not go over the bottom of the tub. Unit needs retainers clips for the kickplate. Cust can install part ; ordrng 2 WPW10503548 (Retainer)s"
We serviced a
WHIRLPOOL WASHER
Model WFW9450WW00
Near Kirtland, Ohio 44094
Joe O
Job Details:
11/16/2022
"Went to install drain pump found counter weights breaking apart, both upper and lower.Took drain pump to return(I opened box upon arrival); ordrng 2 WPW10163424 (counterwgt)s"
We serviced a
GE REFRIGERATOR
Model PTS22LCSARCC
Near Eastlake, Ohio 44095
Dan
Job Details:
11/16/2022
"Installed new valve and cleared fill tube, op test good"
We serviced a
GE DISHWASHER
Model GDF540HGD2BB
Near Mentor, Ohio 44060
Dan
Job Details:
11/16/2022
"Customer complaint that unit is still not heating, found no power to element, element ohms good, found no power from control, disconnected flood switch, control sent power, unit needs new flood switch,; schdld next appmnt for 11/22 TUE !"
We serviced a
GE RANGE
Model PGB908SEM1SS
Near Amherst, Ohio 44001
Gabriel P
Job Details:
11/16/2022
"Replace ignitor that customer had in hand and its working,opt test ok ;"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Ravenna, Ohio 44266
Brian M
Job Details:
11/16/2022
Cc unit not cooling Found compressor kicking in and out used compressor tester still same issue Needs compressor ; ordrng 1 W11557671 (Compressor) and 1 W11504415 (Coupler) and 1 W11504431 (Coupler) and 1 W11506619 (Coupler) and 1 W11109499 (drier-tube) and 1 W11546982 (Inverter)
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Strongsville, Ohio 44149
David R
Job Details:
11/16/2022
"Cc unit grinding noise. Found stator and rotor rubbing up against each other, damaged clutch and slider as well. Stator/Rotor covered under 10 year warranty. Clutch and Slider not. ; ordrng 1 W10754158 (Stator) and 1 W10754448 (Clutch) and 1 W10754161 (Rotor) and 1 W10734521 (Slider), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE404DWH0
Near Ravenna, Ohio 44266
Brian M
Job Details:
11/16/2022
Cc of Leak Found leak at supply Line Tightened connector Ran test cycle OP Test Ok
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ2
Near Perry, Ohio 44081
Joe O
Job Details:
11/16/2022
Installed cooktop and switch harness. Tested. Op test ok
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Bay Village, Ohio 44140
Marie V
Job Details:
11/16/2022
"Cc that unit wont come on. Confirmed. R an diag, found error code F6E2 f6e1 . Found panel has corrosion in it. And control is not blinking, no led light. Unit will need control and panel. ; ordrng 1 W11135391 (Panel) and 1 W11401710 (Control)"
We serviced a
KITCHENAID DBL WALL OVEN
Model KODC304ESS01
Near Painesville, Ohio 44077
Dan
Job Details:
11/16/2022
"Customer complaint that lower door is crooked, confirmed, found outre door skin mounted crooked, corrected, op test good"
We serviced a
AMANA REFRIGERATOR
Model ART318FFDW10
Near Lyndhurst, Ohio 44124
Jason N
Job Details:
11/16/2022
Installed ff door gasket. Op test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Gates Mills, Ohio 44040
Jason N
Job Details:
11/16/2022
"Cc items in ff section are freezing Customer showed pop. Ran diagnostics, thermistor tests, reported back 41 in ff section, 0 in freezer. Checked damper operation, damper test good. Adjusted deli drawer control down to warmest setting. Calibrated temperatures in both section +4 degrees. Advised customer to avoid placing product near vent opening in rear of unit for proper airflow. Advised customer allow 48 hrs for unit to regulate new settings, then monitor product."
We serviced a
MAYTAG WASHER
Model MHW5630HC0
Near Painesville, Ohio 44077
Dan
Job Details:
11/16/2022
"Customer complaint that unit is not dispensing fabric softener, confirmed, valves open, no water going through fabric softener dispenser, unit needs new dispenser ; ordrng 1 W11524103 (Dispenser)"
We serviced a
MAYTAG DRYER
Model MGD6230HW1
Near Madison, Ohio 44057
Dan
Job Details:
11/16/2022
"Customer complaint that unit is making grinding noise, confirmed, found motor mount broken, unit needs new motor, customer will contact office to reschedule ; ordrng 1 W11549461 (Motor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAH01
Near Rock Creek, Ohio 44084
Joe O
Job Details:
11/16/2022
"Cc: not cooling properly, noiseFound temps in ff at 39 degrees, freezer at 12 degrees. Found ice build up around evap fan. Found gaskets are sealing properly. Customer stated the door may have gotten left open partially. Advised customer to allow unit to thaw. Customer going to shut unit off to thaw. Op test ok"
We serviced a
GE DISHWASHER
Model GDT6655MN2ES
Near Elyria, Ohio 44035
David R
Job Details:
11/16/2022
"Cc unit will run 2-5 mins then shut off. Ran unit on Normal Mode for 15/20 mins. Did not shut off. Drained. Ran unit on Heavy mode for 15/20 mins, did not shut off. Opened up unit mid cycle and paused it, restarted back up. Unit running properly. As of today, cannot duplicate problem. Unit is working properly as of today."
We serviced a
AMANA DRYER
Model NED5800HW0
Near Westlake, Ohio 44145
Angel
Job Details:
11/15/2022
"Cc that unit was making a loud sound. Turned on unit and confirmed the pulley was squealing took apart unit replaced pulley, belt and rollers tested unit. Opt test ok.; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
GE REFRIGERATOR
Model GSE25HMHEHES
Near Madison, Ohio 44057
Joe O
Job Details:
11/15/2022
"Cc: not coolingFound temps at 25 in freezer and 45 in ff section. Found evap completely frosted over. Ohmed out heater circuit from control. Heater bimetal, and thermistor all check good. Needs control and defrosted; ordrng 1 WR55X40445 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA RANGE
Model AER5630BAW0
Near Jefferson, Ohio 44047
Jason N
Job Details:
11/15/2022
"Cc unit oven to heating Checked all elements, all checked good for proper resistance. Checked power in to unit. Good at 244v L to L. Ran bake test to 300 degrees. Unit preheated and cycled. Ran bake to 400 degrees, unit again preheated and cycles. Could not duplicate a heating issue with unit at this time."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Mentor, Ohio 44060
Corina H
Job Details:
11/15/2022
"CC that the unit needs a control. Confirmed. Drain pump, turns on and stays on. Ran diag F3E1 PRESSURE SYSTEM FAULT, F1E2 MOTOR CONTROL FAULT, pressure hose, clear. When running the agitate and spin the cam spring is rubbing. Will need a control and cam. Customer does not want to repair ; ordrng 1 W11417466 (Control) and 1 W10721967 (Cam), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model JCD2295HES
Near Chesterland, Ohio 44026
Brian M
Job Details:
11/15/2022
Cc ice not dispensing Found cube stuck in bin Fixed and advised
We serviced a
WHIRLPOOL WASHER
Model Wtw7300xw1
Near Gates Mills, Ohio 44040
Joe O
Job Details:
11/15/2022
"Cc: not working on certain cycles, noiseEntered diagnostics, screen went blank, unit would not start diagnostics test cycle. Re entered diagnostics. Found no stored error codes. Ran sheets cycle, unit would not run. Bearings excessively loud in spin. Needs control and bearing kitCustomer does not want to repair at this time ; ordrng 1 W10435302 (bearing) and 1 WPW10384465 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MCE8000AYW
Near Novelty, Ohio 44072
Brian M
Job Details:
11/15/2022
"Cc unit not spinning Found belt snapped Needs belt ; ordrng 1 341241 (belt,drive) and 1 SHIPPING (shipping and handling)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Elyria, Ohio 44035
Gabriel P
Job Details:
11/15/2022
Door wire snap ordering door ; ordrng 1 W11566705 (Door freezer) and 1 W10873791 (Icemaker) and 1 WPW10430639 (Bin)
We serviced a
MAYTAG REFRIGERATOR
Model MBF2256KEQ3
Near Lakewood, Ohio 44107
Marie V
Job Details:
11/15/2022
Replaced gasket. Steamed out. Op test ok
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Ashtabula, Ohio 44004
Dan
Job Details:
11/15/2022
"Installed new door handle,op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS06
Near Cleveland, Ohio 44114
Marie V
Job Details:
11/15/2022
"Cc gasket coming off. Confirmed. Unit will need both seals, replaced one of them. Ordering the other seal.; ordrng 1 W10830046 (Gasket)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Cleveland, Ohio 44135
Angel
Job Details:
11/15/2022
Cc that washer was not going through cycles. Verified error codes and no codes tested the i let valve and the cold water is not coming in properly causing the washer to pause in the beginning and not continue through cycle so I replaced inlet valve from truck stock tested unit. Opt test ok.; used 1 W11210459 (VALVE) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Parma Heights, Ohio 44130
Gabriel P
Job Details:
11/15/2022
Ran a normal cycle no noise ran calibration and auto test pass no error code found working as design
We serviced a
WHIRLPOOL DRYER
Model WGD4950HW1
Near Avon, Ohio 44011
Angel
Job Details:
11/15/2022
Cc that when you press the start switch it starts but when you let go it stops. Confirmed i made sure all the wiring was good also tested door switch and was good took apart unit and made sure motor was good and it was switch is getting power just wont stay on ordering start switch and timer. ; ordrng 1 WPW10117655 (Switch) and 1 WPW10185981 (Timer)
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Parma, Ohio 44129
Gabriel P
Job Details:
11/15/2022
Found latch failure replace from truck stock opt test ok ; used 1 W10404050 (LATCH) from stock
We serviced a
KITCHENAID OTR MICROWAVE
Model KOCE500ESS09
Near Avon, Ohio 44011
Angel
Job Details:
11/15/2022
"Cc that unit keeps getting a F1E5 error code when using the microwave meaning that unit is having problems with the inverter board. Tested with a mug of water and error popped up after a couple of seconds tried resetting unit but still had the same issue. Unit will need inverted board and magnetron replaced also ordered control board since its under warranty. ; ordrng 1 W11346197 (Magnetron) and 1 W11325604 (Inverter) and 1 W11325786 (Control board), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Avon, Ohio 44011
Angel
Job Details:
11/15/2022
Cc that upper rack was missing. Verified and the rack thats missing is from the third level rack wrong rack was sent. Will need to order third level dish rack and all its components spoke with BJ asked me to take back rack that was ordered for return (box is smashed and opened). Ordered all parts office to reschedule some parts out of stock.; ordrng 1 W11127727 (Dishrack) and 1 Manifoldclip and 1 W11551395 (Track mount left) and 1 W11569162 (Track mount right) and 1 W11392620 (Handle) and 1 W11268681 (Handle) and 2 WP9741232 (Screw)s and 1 W11202101 (Cup guard) and 1 W11087823 (Tray) and 1 W11568642 (Manifold hanger) and 1 W10830523 (Manifold box) and 1 W11101860 (Cover) and 1 W10831864 (Tube) and 2 W11545286 (Nut)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near Avon Lake, Ohio 44012
Angel
Job Details:
11/15/2022
"Cc that unit was freezing up and it was building up ice in the ff section evaporator and he thawed it out by unplugging unit and now the freezer is doing the same thing as well. Looked up Service Pointer #: W11092686 unit will need thermistors, main control board, fan with harness in the ff section and pan kit from service pointer.; ordrng 1 W11457241 (Pan kit) and 1 W10843055 (Control board) and 1 W11033168 (Fan and harness) and 1 W10316760 (Thermistor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WGD5100HW0
Near Mentor, Ohio 44060
Corina H
Job Details:
11/15/2022
CC that the sound does not work. Confirmed. Sound is on high. Will need a new ui. ; ordrng 1 W11419056 (Ui)
We serviced a
WHIRLPOOL RANGE HOOD
Model WVU17UC0JS0
Near Painesville, Ohio 44077
Jason N
Job Details:
11/15/2022
"Cc unit noisy operationCustomer stated the unit is very loud on high. Unit operation is as designed, verified unit is vented properly, advised we can try replacing fan to see if noise is reduced but no guarantee. ; ordrng 1 WPW10395033 (Fan motor)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Conneaut, Ohio 44030
Dan
Job Details:
11/15/2022
"Installed new fill hose and sump assembly, op test good"
We serviced a
WHIRLPOOL WASHER
Model LSQ9600LW0
Near Garfield Heights, Ohio 44125
Jason N
Job Details:
11/15/2022
"Could not install motor and coupler. Drain pump is seized to motor shaft, unable to remove. Will need to order drain pump to complete repair. ; ordrng 1 WP3363394 (Drain pump)"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Chagrin Falls, Ohio 44022
Brian M
Job Details:
11/15/2022
Cc unit not advancing Found cam broken Replaced using truck stock OP Test Ok Also customer has a slow drain when unit drains water pours out the top into drain pan Needs plumber to fix that issue ; used 1 W10721967 (PULLEY) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Mentor, Ohio 44060
Corina H
Job Details:
11/15/2022
"CC that the unit is not turning on. Confirmed. Found the unit unplugged. Plugged the unit, started the unit. Ran a calibration. Opt test ok."
We serviced a
ELECTROLUX WASHER
Model EIFLS55IIW1
Near South Euclid, Ohio 44121
Joe O
Job Details:
11/15/2022
Installed water valve. Ran test cycle. Op test ok
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Kingsville, Ohio 44048
Dan
Job Details:
11/15/2022
"Installed new tub, unable to test unit is not hooked up"
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Cleveland Heights, Ohio 44121
Joe O
Job Details:
11/15/2022
Cc: noise when fillingRan auto test and calibration. Found noise is water valve shutting. Advised customer this is normal noise. Op test ok
We serviced a
ELECTROLUX REFRIGERATOR
Model FFHD2250TS8
Near Thompson, Ohio 44086
Dan
Job Details:
11/15/2022
"Recovered refrigerant, installed evaporator and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 4.75oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF310PLAT4
Near Beachwood, Ohio 44122
Joe O
Job Details:
11/15/2022
Installed rollers. Tested. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KSSP48QFS05
Near Novelty, Ohio 44072
Joe O
Job Details:
11/15/2022
"Cc: intermittently not coolingCustomer stated unit is very inconsistent is temps. Stated some times unit gets up to 40 degrees in the freezer. Found temps in ff section at 37 degrees, freezer at -4 degrees. Advised customer its going to be difficult to diagnose with unit functioning. Found unit is frosting through full evaporator. Unit pulling 1.8 amps at compressor. Could not duplicate issue. Advised customer if unit shuts down again to tap thermostat. If unit starts back up will need thermostat. Unit functioning as designed at this time."
