Near Kirtland, OH 44094
Brian M
Job Details: 09/07/2018
DRYER MAYTAG MGDB725BW0 Cc of long dry times Removed duct from dryer Ran test cycle normal operating temps and times OP TEST OK Found restriction in venting going to the outside of house Advised customer to have it cleaned and normal dry times will return
Near Austinburg Township, OH 44084
Arthur V
Job Details: 09/07/2018
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Found fresh food evap frozen over. W11087438; ordrng 1 W11087438 (FAN MOTOR WITH THERMISTER )
Near Brook Park, OH 44142
Paul P.
Job Details: 09/07/2018
REFRIGERATOR WHIRLPOOL WRF736SDAW10 Per service pointer, office to order control kit. Ice buildup at bottom of ice bin, at ice maker inlet seal, and water leak down door. Did not set down mitigation mat, part on order to repair ice build up. Ice maker control next to bin is set to off, will
Near Ashtabula Township, OH 44004
Brian M
Job Details: 09/07/2018
DRYER MAYTAG MEDX655DW1 Cc that unit will not start Found start button intermittently working and timer not advancing Needs timer and start button Customer wants to install ; ordrng 1 WPW10563095 (relay-pts) and 1 WPW10642928 (timer)
Near Brimfield Township, OH 44240
Robert A.
Job Details: 09/06/2018
WASHER WHIRLPOOL WTW4816FW2 Installed cord, op test okOfr 2500001924
Near North Ridgeville, OH 44039
Chad P.
Job Details: 09/06/2018
RANGE WHIRLPOOL WFE550S0HV0 Installed fan. Op test ok.
Near MENTOR ON THE, OH 44060
Arthur V
Job Details: 09/06/2018
WASHER WHIRLPOOL WFW75HEFW0 Replaced power cord. Op test good
Near South Euclid, OH 44121
Jeff M
Job Details: 09/06/2018
WASHER ROPER RTW4516FW1 The unit was not spinning correctly. The drain hose was on the floor. Op tested good
Near Broadview Heights, OH 44147
Brian M
Job Details: 09/06/2018
REFRIGERATOR WHIRLPOOL WRX988SIBM00 Cc unit not cold enough Found fridge at 36Freezer at -2 Unit operating normal temps OP TEST OK
Near Avon Lake, OH 44012
Brian B
Job Details: 09/06/2018
REFRIGERATOR WHIRLPOOL GI6SDRXXY07 Approx 5 yrs old. CC that I/m not making ice. Checked temps, 5 frz, 39 ff , 12 ice box, normal.. 120v to I/m, unit continuously cycling, but no voltage out to valve. Will need new Icemaker. Will give est.; used 1 W10882923 (ICE MAKER ASSY) from stock
Near Cleveland, OH 44106
Corina B
Job Details: 09/06/2018
REFRIGERATOR MAYTAG MRT118FZEM00 CC that the unit is not cooling. Checked the compressor, good. The fans in the evap and the condenser are running. Checked the evap, no frost pattern. Will need a filter.
Near Lakewood, OH 44107
Brian B
Job Details: 09/06/2018
WASHER MAYTAG MVWX655DW1 Verified pop, sent pic. CC that machine stops in main wash cycle. Ran diag, no fill long fill code. Found no cold water to machine. Painters had accidentally shut cold water off upstream from washer.. Cleared code. Ran manual test and tested hot and cold
Near Trumbull Township, OH 44084
Arthur V
Job Details: 09/06/2018
DISHWASHER WHIRLPOOL WDT720PADM2 Took front cover off and cycled unit. No leaks. Unit ran 30 min no leaks. Left leak mat. Could not duplicate issue. Checked service matters no pointers Customer does have a water softener and recently changed soap. Advised about unit over soaping.
Near Saybrook Township, OH 44004
Jeff M
Job Details: 09/06/2018
DRYER MAYTAG MEDB835DW3 The unit has sockin in the fan op tested good
Near Nelson Township, OH 44231
Robert A.
Job Details: 09/06/2018
WASHER AMANA NTW4516FW2 Installed valve, op test ok
Near Mantua Township, OH 44255
Robert A.
Job Details: 09/06/2018
OTR MICROWAVE WHIRLPOOL WMH53520CE4 Found door switches warn, replaced, op test ok; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock
Near Cleveland, OH 44109
Corina B
Job Details: 09/06/2018
REFRIGERATOR MAYTAG MFF2258VEB6 CC that the unit is not making ice. Cycled im, cycled. No water. Cust has a saddle valve, I opened and closed the valve. Cycled the im. Filled with water. Advised cust to replace the saddle valve with an inline valve. Optest ok.
Near Elyria, OH 44035
Macaulay G.
Job Details: 09/06/2018
WASHER GE GTW460ASJ4WW Replaced shifter and speed sensor. All tested ok. Put mitigation mat under washer.
Near Elyria, OH 44074
David R
Job Details: 09/06/2018
DISHWASHER MAYTAG MDB7749SBM1 Replaced UI and Control. Ran through normal wash, drained. Op test ok
Near Parma, OH 44130
Brian M
Job Details: 09/06/2018
DRYER WHIRLPOOL WED8000DW2 Cc of high squeaking sound Found idler pulley not spinning Replaced using kit provided OP TEST OK
Near Avon, OH 44011
Brian B
Job Details: 09/06/2018
WASHER MAYTAG MVWB880BW0 CC that machine is leaking at left front corner. Ran co test cycle. Found water leaking out from under tub ring. Removed, cleaned and sealed tub ring with silicone sealant. Ran test cycle. No leaks.. op test ok.
Near Grafton, OH 44044
Macaulay G.
Job Details: 09/06/2018
DRYER WHIRLPOOL WGD8000BW0 Replaced lint screen, fixed thermostat, thermal cutoff, blower pulley, blower, and belt. All tested ok. Flame is being pulled and burning properly.
Near Mentor, OH 44060
Dan H
Job Details: 09/06/2018
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Recovered refrigerant, installed compressor and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocki
Near North Madison, OH 44057
Arthur V
Job Details: 09/06/2018
WASHER MAYTAG MVWC425BW1 Found gearcase leaking. Needs gearcase and actuator. Est= 79.95 sc. 180.00 labor. 18.99 shipping. 1-w11035747 @ 242.58. And 1-w10913953@ 58.14. Total est = 620.24. Customer does not want repaired
Near Aurora, OH 44202
Dan H
Job Details: 09/06/2018
REFRIGERATOR WHIRLPOOL WRS325FDAB02 Customer complaint that unit is not cooling, fresh food section temperature at 70 degrees , freezer section temperature at 70 degrees, evaporator fan is running, no frost pattern on evaporator, condenser fan is running, compressor is not running, ap
Near Westlake, OH 44145
Chad P.
Job Details: 09/06/2018
DRYER MAYTAG MEDX500XW0 Ran unit on timed dry high heat. Heat cycled and temps check good. Removed venting at wall. Small blockage. Cleared. Unable to locate vent exit to outside. Advised if issues continue a vent cleaning company will need to clean the venting out.
Near Parma, OH 44130
Brian M
Job Details: 09/06/2018
REFRIGERATOR WHIRLPOOL WRF560SMYB04 Cc of no cool. Found unit unlplugged Plugged unit in removed back wall frost pattern showed Evap fan running At this time unit is functioning correctly Advised to let run for 48 hrs
Near North Ridgeville, OH 44039
Chad P.
Job Details: 09/06/2018
RANGE WHIRLPOOL WFG320M0BW1 Ran unit on bake. Advised heat escape is normal as door is vented. Op test ok.
Near Mentor, OH 44060
Dan H
Job Details: 09/06/2018
REFRIGERATOR GE PSCS3RGXGFSS Customer complaint that ice maker jams and ice maker clumps in dispenser and it dispenses crushed when customer wants cubed ice, ice maker is making ice, dispenser switches from crushed to cubed and back, solenoid is working, auger is working, no damage
Near Aurora, OH 44202
Robert A.
Job Details: 09/06/2018
DISHWASHER GE DDT595SMJ0ES Ran diognostics, heater fault, ohmed heater cir from control, open, found tco open, reset, tested heater, op test ok
Near Avon, OH 44011
Gabriel P
Job Details: 09/06/2018
REFRIGERATOR WHIRLPOOL WRS315SNHW00 Temp on fridge was correctly explain customer how temp change as you go down fresh food section 39 degrees freezer was 5 degrees,,also explain to customer to keep fluid away from vent it cause it to ice
Near Mentor, OH 44060
Corina B
Job Details: 09/06/2018
REFRIGERATOR KENMORE 106.8562982 Replaced the thermostat. Optest ok.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near Avon, OH 44011
Gabriel P
Job Details: 09/06/2018
FREEZER WHIRLPOOL WRT311FZDW01 Store complain freezer gasket not sticking,show lowes Rtm that was sealing right and sticking by opening another fridge freezer door of same kind,found no sign of air leaks but I still steam gasket,opt test ok
Near Kent, OH 44240
Robert A.
Job Details: 09/06/2018
WASHER MAYTAG MVWC565FW0 Ran diognostics, sensor fault. Replaced. Ran recal, op test ok; used 1 W10913953 (ACTUATOR) from stock
Near Oberlin, OH 44074
David R
Job Details: 09/06/2018
REFRIGERATOR WHIRLPOOL n/a No model/serial number available. Sticker scratched away.Ran temp. Freezer -3F and FF top shelf 60F and bottom shelves 50F. Took off Evap cover, good frost pattern. Air damper/diffuser seems to not be blowing out cold air from freezer. Removed air damper
Near Mentor, OH 44060
Dan H
Job Details: 09/06/2018
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Customer complaint of frost build up in freezer section , all door gaskets are sealing, no frost in freezer section today, unable to duplicate the problem, unit is operating as designed
Near Brimfield Township, OH 44240
Robert A.
Job Details: 09/06/2018
WASHER WHIRLPOOL MVWC360AW0 Ran diognostics, shifter fault, replaced, ran recal cycle, op test ok; used 1 WPW10006355 (ACTUATOR) from stock
Near Westlake, OH 44145
Macaulay G.
Job Details: 09/06/2018
REFRIGERATOR WHIRLPOOL GB2FHDXWB02 Replaced bulbs. Put mitigation mat under refrigerator.
Near Westlake, OH 44145
Macaulay G.
Job Details: 09/06/2018
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Replaced rail and light switch. Tested ok. Put mitigation mat under refrigerator.
Near North Olmsted, OH 44070
Chad P.
Job Details: 09/06/2018
SXS REFRIGERATOR WHIRLPOOL WRS325FDAM02 Found drain line heater failed. Cleared line and ice. Installed heater extension op test ok.
Near Painesville, OH 44077
Dan H
Job Details: 09/06/2018
RANGE WHIRLPOOL WFG515S0EB1 Customer complaint that left front burner , found crack in ignitor, installed new ignitor from truck stock surplus, op test good ; used 1 W11194809 (IGNITOR ) from stock
Near Parma, OH 44129
Brian M
Job Details: 09/06/2018
WASHER GE GTW680BSJWS Cc that unit will not spin Ran diagnostics found error 18 and 16 drain issue Ran manual test no issues draining or spinning OP TEST OK
Near Beachwood, OH 44122
Dan H
Job Details: 09/06/2018
WASHER WHIRLPOOL WFW85HEFW1 Customer complaint that unit is not washing clothes or filling with water, ran diagnostics found f8e1( long/no fill) and f3e1( water system error), error codes, ran test cycle, unit completed test cycle, started normal wash cycles, unit is not fillin
Near Westlake, OH 44145
Paul P.
Job Details: 09/06/2018
WASHER KENMORE 110.238121 Checked washer, found the lid spacer interfering with activation of lid switch due to new design lid switch. Adjusted spacer. Service call only. Set down mitigation mat.
Near Parma, OH 44134
Corina B
Job Details: 09/06/2018
WASHER WHIRLPOOL WTW7000DW3 Cust showed pop, sent pic. CC that the unit is leaking. Checked the water valve, no leaks. Ran a normal load filled, no leaks. Ran a drain and spin, no leaks. Leveled the washer. Could not Optest ok.
Near Reminderville, OH 44202
Dan H
Job Details: 09/06/2018
WASHER WHIRLPOOL WFW75HEFW0 Customer complaint of error code, ran diagnostics found f3e1(water level system error) and f5e2(door lock error) error codes, ran test cycle, unit completed test cycle, ran normal wash cycle, unit filled to normal level and began washing, unable to dupli
Near Willoughby, OH 44094
Jeff M
Job Details: 09/06/2018
REFRIGERATOR GE PFS22SISBSS Could not find an issue with the machine all temperatures tested good
Near Strongsville, OH 44136
David R
Job Details: 09/06/2018
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Freezer door when shut conforms tightly to cabinet, no air gaps. Op test ok.
Near Chesterland, OH 44026
Dan H
Job Details: 09/06/2018
GAS RANGE MAYTAG MGRH752CDS Customer complaint that Oven is not heating, found ignitor not glowing, ignitor is recieving 120vac, installed new ignitor, op test good ; used 1 12400035 (IGNITER) from stock
Near Willoughby Hills, OH 44094
Arthur V
Job Details: 09/06/2018
WASHER WHIRLPOOL WTW8540BW1 Found motor rotor grinding on stator. Lg amount of mud covering rotor. Needs bearing,stator,rotor,rps sensor Est= 89.95 sc. 18.99 shipping. 1-w10435302@106.00. And 1- wpw10419333@191.95. And 1- 280146@200.05. And1- wpw10178988.@ 32.36. 180.00 labor. Tot
Near Geneva, OH 44041
Brian M
Job Details: 09/06/2018
DISHWASHER WHIRLPOOL DU930PWSQ0 Cc of unit not draining Found water line connected to sink kinked Removed kink and ran multiple fill and drains OP TEST OK
Near Roaming Shores, OH 44085
Arthur V
Job Details: 09/06/2018
REFRIGERATOR FRIGIDAIRE FGHS2631PF3 Replaced both main bd and user interface bd. Op test good
Near Avon Lake, OH 44012
Gabriel P
Job Details: 09/06/2018
REFRIGERATOR WHIRLPOOL KSSC42FKS00 Found good frost pattern on evap,also found drain clogged with ice,and all vent from fridge steam out every thing,check thermal evap it had continuity 15.22 explain customer of what it could of cause this issue also found green beans near drain it could o
Near Parma, OH 44129
Brian M
Job Details: 09/06/2018
DRYER WHIRLPOOL WED4800BQ1 Cc of long dry times Found lint trap packed full Cleared lint out of housing OP TEST OK
Near Avon Lake, OH 44012
Macaulay G.
Job Details: 09/06/2018
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Reclaimed refrigerant and installed new compressor and uv dye drier that came with compressor. Pulled vacuum on unit for 15 minutes and held for additional 15 minutes. Charged with 4.27 ounces of R134a. All tested ok.
Near Cleveland, OH 44106
Corina B
Job Details: 09/06/2018
REFRIGERATOR WHIRLPOOL WRT108FZDW02 Replaced the parts listed. Brought the core back for return. No water to unit. Optest ok.
Near Avon, OH 44011
Paul P.
Job Details: 09/06/2018
REFRIGERATOR WHIRLPOOL WRB322DMBB Found chatter from water line not being attached to mounting strap on back of refrigerator. Mounted water line correctly to strap. Refrigerator is operating properly. Set down mitigation mat.
Near Strongsville, OH 44149
Chad P.
Job Details: 09/06/2018
DISHWASHER KITCHENAID KDTE104ESS4 No stored fault codes. Ran service test mode. No faults. Wiring all checks good. Heater is working. Advised on using headed dry and to use as normal. If issues return to please contact lowes back for service.
Near MENTOR ON THE, OH 44060
Arthur V
Job Details: 09/06/2018
WASHER WHIRLPOOL WFW8540FW1 Unit getting a f5e2 error door lock error. Put into diagnostics door opening and locking each and every time. Cust complaint of no hot water in normal is because the manufacturer makes the normal cycle as the most economical therfore it regulates water t
Near Bay Village, OH 44140
Corey L.
Job Details: 09/06/2018
REFRIGERATOR JENN-AIR JF42NXFXDE02 Customer complaint fridge not cooling and there is a clump of ice on the fridge ceiling and display has not worked since installed a few weeks ago, confirmed ff evap is on ff ceiling and is frozen solid, cleared ice and adjusted thermistor, fans working,
Near Elyria, OH 44035
Gabriel P
Job Details: 09/06/2018
DRYER WHIRLPOOL WED8500DC4 Cc when he uses casual,towels,mixed,delicates,bulky/sheets,and other cycles and it won’t dry but time dry is working,ran diagnostics F4E3 restricted air,F2E1 stuck key,F4E4 L2 line voltage 50 v,cord wiring was installed incorrectly by installers it could
Near Brook Park, OH 44142
Brian M
Job Details: 09/06/2018
WASHER WHIRLPOOL WTW4616FW2 Ran entitlement purchase was 12-12-17 from Lowe’s they will fix pop over in morning Cc of no start Plugged unit in Reset control Ran auto test and calibration OP TEST OK
Near North Royalton, OH 44133
Brian M
Job Details: 09/06/2018
WASHER AMANA NTW4516FW2 Ran entitlement pd 3-15-18 Cc of no drain Found blockage in tub Removed blockage OP TEST OK
Near Painesville Township, OH 44077
Arthur V
Job Details: 09/06/2018
BOTTOM FREEZER WHIRLPOOL WRV986FDEM01 Found water collecting under crisper drawers. Talked to RA. Unit needs cover assy evap fan motor and cover gasket extra time. Reschedule at customer request ; ordrng 1 W10465948 (GASKET) and 1 W11087438 (FAN MOTOR ) and 1 W11188493 (COVER)
Near Westlake, OH 44145
Chad P.
Job Details: 09/06/2018
REFRIGERATOR WHIRLPOOL JSD2789HES Found unit not making ice. Cycled I.m. Completed cycle but did not call for water. Pulled unit. All solenoids check good. Reversed water disp and I.m. Valves. Water was able to be sent to icemaker. Returned valves to normal position. Cycled I.m. Again.
Near WILOUGHBY HLS, OH 44094
Arthur V
Job Details: 09/06/2018
DRYER WHIRLPOOL WGD4815EW2 Customer complaint unit would not stay running unless she held in the start switch Found relay on start switch faulty. Order switch ; ordrng 1 WPW10117655 (relay-pts)
Near Strongsville, OH 44136
Macaulay G.
Job Details: 09/06/2018
REFRIGERATOR WHIRLPOOL G21XEFMWQ02 Ice maker not advancing. Replaced ice maker from truck stock. Found valve is also not opening. Office to order valve. Put mitigation mat under refrigerator.; ordrng 1 WP2188808 (valve-inlt), used 1 4317943 (ICEMAKER), and 1 SHIPPING (SHIPPING AND HANDLIN
Near Elyria, OH 44035
Gabriel P
Job Details: 09/06/2018
DISHWASHER MAYTAG MDB4949SDZ0 Found grinding on motor,pull motor check didn’t found anything loose ,grinding sound coming from inside motor ordering new ,leave water mat ; ordrng 1 W10815709 (motor-pump) and 1 WPW10538166 (grommet)
Near Highland Heights, OH 44143
Chad P.
Job Details: 09/06/2018
REFRIGERATOR WHIRLPOOL WRF989SDAB00 Unit in total no cool. Checked all over no die. Comp not loud. All indications that the ff evap is leaking and will need to be replaced. Gave est to Cust. They will be thinking on the repair. Office to not order parts unless contacted. Cfc tech only. Big
Near Bay Village, OH 44140
Gabriel P
Job Details: 09/06/2018
REFRIGERATOR KITCHENAID KRSC503ESS00 Since I replace the thermal evap and still happening same issue,ordering a board,and the insulation panel I had to steam out ice from evap,also found led light flicking on freezer ordering lights,and a drawer when fridge was delivered to home store told c
Near Avon Lake, OH 44012
Brian B
Job Details: 09/06/2018
REFRIGERATOR WHIRLPOOL WRF736SDAM13 CC that Icemaker only made about 10 cubes in a week. Checked temps, 5 frz, 0 icebox and 34 ff. Ran diag, step 56, Icemaker error codes. E5 code, bad I/m thermister. Will need new Icemaker. Office to order part..; ordrng 1 WPW10764668 (ICEMAKER )
Near Kent, OH 44240
Robert A.
Job Details: 09/06/2018
WASHER WHIRLPOOL WTW5500XW3 Ran diognostics sensor fault, lid lick fault, spun basket, bearing loud, needs gearcaseCust to let us know; ordrng 1 W10404050 (LID LOCK6284) and 1 W11035747 (GEARCASE 258.75) and 1 WPW10006355 (ACTUATOR59.55), used 1 SHIPPING (SHIPPING AND HANDLING) from
Near Ravenna, OH 44266
Robert A.
Job Details: 09/06/2018
WASHER WHIRLPOOL MVWX655DW1 Ran diognostics, presure system fault, needs control, 7-1 sensor fault, needs shifterNote pop per entitlementCust to have pop when tech returnes; ordrng 1 W10913953 (SHIFTER5814) and 1 W11116592 (CONTROL29404), used 1 SHIPPING (SHIPPING AND HANDLING) fr
Near Rocky River, OH 44116
Corina B
Job Details: 09/06/2018
RANGE KITCHENAID KSIB900ESS1 CC that they get shocked. Checked the cord and there is no ground on the cord or terminal block. Will need a new cord and terminal block. Called SM to order part. ; ordrng 1 WPW10245259 (block-term)
Near Parma, OH 44134
Brian M
Job Details: 09/06/2018
WASHER WHIRLPOOL WTW4915EW1 Cc unit will not spin Found pulley on motor broken and belt all mangled inside cover Splutch has groove and not smoothNeeds motor belt and splutch kit Customer not paying bill to Aaron’s ; ordrng 1 W10721967 (drive pulley3670) and 1 W10832724 (drive motor
Near Avon Lake, OH 44012
Brian B
Job Details: 09/06/2018
WALL OVEN FRIGIDAIRE FGB24L2ABC Oven not heating. Found no voltage out of relay to Ignitor.. will need new control. Will give est. customer paid in full. Office to order part.; ordrng 1 318185349 (clock/timer 12320), used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near Avon Lake, OH 44012
Gabriel P
Job Details: 09/06/2018
DISHWASHER WHIRLPOOL MDB8959SFZ4 UI key control not functioning properly,some keys work but not the start and cancel ordering UI,dish washer was shutting off every 5 minute there’s is 120v going to board,ordering board also ; ordrng 1 W10906431 (cntrl-elec) and 1 W10910626 (panel-cntl)
Near Cleveland Heights, OH 44118
Jeff M
Job Details: 09/06/2018
WASHER GE WCVH4800K0WW There is a dryer on top of the washer this is a very small room. charging more labor to do it by myself I did explain to her if the second tech is required is going to be an additional charge. Main control has failed unit is receiving power needs new main
Near WARRENSVL HTS, OH 44122
Jeff M
Job Details: 09/06/2018
RANGE WHIRLPOOL MGT8720DS05 The unit is leaking gas form the middle valve on the manifold. ; ordrng 1 W10854406 (MANIFOLD )
Near North Olmsted, OH 44070
Paul P.
Job Details: 09/06/2018
WASHER WHIRLPOOL WTW5800BW0 Found low speed error code, tested washer, found gear case needs replaced. Office to order gear case. Did not set down mitigation mat, washer is over floor drain and part on order.; ordrng 1 W11035747 (gearcase)
Near Cleveland, OH 44109
Corey L.
Job Details: 09/06/2018
WASHER WHIRLPOOL WTW8540BW1 Customer complaint of a loud noise, confirmed started diagnostics no codes found, ran med speed spin, bearing has failed, removed agitator and found drive hub teeth worn out, unit needs new bearing kit and drive hub; ordrng 1 W10435302 (bearing) and 1 W10
Near Rocky River, OH 44116
Corey L.
Job Details: 09/06/2018
DISHWASHER KENMORE 665.12763K312 Customer complaint dishwasher leaking from around the float switch, confirmed evidence of water dripping down, customer has been using unit with a pan under float switch, unit needs new gasket and top nut; ordrng 1 WP8531743 (gasket 22.22) and 1 WPW101950
Near Grafton, OH 44044
David R
Job Details: 09/06/2018
WASHER MAYTAG MVWX655DW0 Put into diagnosis. Error code F5E1 lid switch fault. Verified that lid lock works correctly. Cleared fault. Ran automatic test mode, test functioning correct. Ran normal wash plate found loose. Tightened and ran normal wash again. Wash plate stripped.Cal
Near Berea, OH 44017
Corey L.
Job Details: 09/06/2018
REFRIGERATOR FRIGIDAIRE FGUS2642LF1 Customer complaint ice maker not working and she can’t find the bulb that needs replaced at any store, jumped ice maker, ice maker not rotating, ice maker is getting power, unit needs new ice maker assembly and three led bulbs, customer only wants one led
Near South Euclid, OH 44121
Chad P.
Job Details: 09/06/2018
WASHER ADMIRAL ATW4675YQ1 Found suspension failed. Tub is bouncing. Also front left leveling leg stripped. Needs suspension and foot replaced. ; ordrng 1 W10780048 (SUSPENSION) and 1 WPW10397994 (FOOT)
Near Franklin Township, OH 44240
Robert A.
Job Details: 09/06/2018
DISHWASHER KITCHENAID KDTM354EBS3 Pop per entitlement, Found wash motor broken off sump, needs sumpNote new construction, unit just taken out of box; ordrng 1 W10805015 (SUMP ASM)
Near North Ridgeville, OH 44039
Chad P.
Job Details: 09/06/2018
RANGE KITCHENAID KFGG500ESS2 Ran unit on bake at 350. Found after unit heats gas failed to be delivered to bake burner. Needs regulator assy replaced. Also, DSi not sending power to broil ignitor. Needs DSi and regulator replaced at the same time. ; ordrng 1 W10919226 (REGULATOR ASSY
Near Garfield Heights, OH 44105
Paul P.
Job Details: 09/06/2018
WASHER MAYTAG MVWX655DW0 Complaint that the machine is making a clicking noise. Found the unit had a hot and cold water reversed error code. Found water supplies reversed at plumbing. Swapped hoses. Found the units hub and washplate stripped. Needs new hub and washplate. ; ordrng
Near Painesville, OH 44077
Dan H
Job Details: 09/06/2018
WASHER MAYTAG MVWB835DW2 No parts at customers home, tech did not see note to check on parts, customer will call us to reschedule when he receives parts; saved tckt
Near Rocky River, OH 44116
Brian B
Job Details: 09/06/2018
WASH/DRY STACK MAYTAG MHWC7500YW0 CC that machine sometimes doesn’t finish cycle and F09 code on display. Per tech sheet, this means pressure switch trip not detected. Ran quick test cycle. Water valve, drain pump and water system all working. Ran a quick wash cycle with clothes. Water st
Near Strongsville, OH 44149
Corey L.
Job Details: 09/06/2018
REFRIGERATOR WHIRLPOOL GX5FHDXVQ00 Customer complaint ice maker not working, confirmed found ice in mold that hasn’t ejected, jumper im, im did not advance, unit needs new ice maker assembly; ordrng 1 D7824706Q (ice maker)
Near North Olmsted, OH 44070
Chad P.
Job Details: 09/06/2018
REFRIGERATOR KITCHENAID KRFF507ESS01 Found evap iced up and built up into evap fan. Needs fan and harness assy replaced. Evap must be defrosted completely. ; ordrng 1 W11033168 (FAN ASSY) and 1 WPW10389152 (SUPPORT)
Near Kent, OH 44240
Robert A.
Job Details: 09/06/2018
REFRIGERATOR WHIRLPOOL WRF990SLAM00 Room temp, 90,found green dye in middle of ff evap, needs evap; ordrng 1 W10917531 (FF EVP)
Near Geneva, OH 44041
Arthur V
Job Details: 09/06/2018
REFRIGERATOR GE TBX22ZABLRWW Found unit needs a defrost timer Unit dead on arrival turned timer and unit started and started to cool *** reschedule at customer request. ******; ordrng 1 WR9X520 (timer,defrost), used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near Berea, OH 44017
Corey L.
Job Details: 09/06/2018
WASHER MAYTAG WFW72HEDW0 Customer complaint washer is leaking underneath, started quick wash cycle, found drain hose from pump to cabinet has a pin hole, unit needs new drain pump hose; ordrng 1 W10562025 (hose)
Near Rocky River, OH 44116
Paul P.
Job Details: 09/06/2018
REFRIGERATOR KITCHENAID KSC24C8EYY02 Found ice maker motor failed, ordering door due to insufficient sealing of ice maker components. Set down mitigation mat.; ordrng 1 LW10367517 (dor-fip ms)
Near Concord Township, OH 44060
Jeff M
Job Details: 09/06/2018
WASHER MAYTAG MVWC415EW1 Main control is getting power needs new main control. The main control is not responding to diagnostics or any particular cycle completely dead; ordrng 1 W11124822 (CONTROL ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near Cleveland, OH 44104
Corina B
Job Details: 09/06/2018
WASHER MAYTAG MVWC555DW0 CC that the unit is not washing. Ran diag F7E6 – MOTOR FAULT, ran a manual agitate does not agitate. Ran a spin the basket spins. Checked the motor, capacitor and shifter, good. Will need a new hub. Called SM to order part. ; ordrng 1 W10528947 (drive hub
Near Shaker Heights, OH 44120
Corina B
Job Details: 09/06/2018
WASHER MAYTAG A712 Not the correct timer. Called SM to order part. Took pic of the correct timer and one of the wrong one. ; ordrng 1 WP206228 (timer)
Near Mayfield Heights, OH 44124
Jeff M
Job Details: 09/06/2018
DISHWASHER MAYTAG MDB4949SDZ0 The ui is dead main control is geek power the unit needs a control and ui; ordrng 1 W10898448 (UI) and 1 W10906430 (CONTROL )