We serviced a
JJW8530CAB JENNAIRE
Model WALL OVEN
Near Strongsville, OH 44149
Chad P.
Job Details: 06/21/2017
Installed fan assy. Op test ok.
We serviced a
FGHC2331PFAA FRIGIDAIRE
Model REFRIGERATOR
Near Middleburg Heights, OH 44130
Chad P.
Job Details: 06/21/2017
Installed evap kit and charged unit 5.75 ozr134a. Charge held and pressures check good. Op test ok. ; Job Cmpltd
We serviced a
MET8720DS01 MAYTAG
Model COOKTOP
Near Sheffield Lake, OH 44054
Paul H.
Job Details: 06/21/2017
Replaced cooktop, tested, op test ok
We serviced a
MEDC555DW1 MAYTAG
Model DRYER
Near Avon, OH 44011
Paul H.
Job Details: 06/21/2017
, Replaced rollers from T/S, ran cycle, no noise present; used 1 349241T (ROLLER KIT) from stock, Job Cmpltd
We serviced a
WTW4816FW1 WHIRLPOOL
Model WASHER
Near Avon, OH 44011
Paul H.
Job Details: 06/21/2017
Ran diagnostics, no errors, ran manual agitation, no unusual sounds; Job Cmpltd
We serviced a
WDT780SAEM1 WHIRLPOOL
Model DISHWASHER
Near Elyria, OH 44035
Paul H.
Job Details: 06/21/2017
Started a cycle, wash motor did not engage, checked connections, good, power to motor, ordering motor/sump assembly; ordrng 1 WPW10605057 (pump&motor),
We serviced a
LSQ9549PG5 WHIRLPOOL
Model WASHER
Near Avon Lake, OH 44012
Paul H.
Job Details: 06/21/2017
Timer motor is burned out, not advancing through cycles, needs replaced, quoted timer motor (wp8557301)
We serviced a
WRF555SDFZ01 WHIRLPOOL
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Paul H.
Job Details: 06/21/2017
Insulation of left side door is defective causing warping in liner, not allowing door switch to engage properly, ordering left side french door; ordrng 1 W10855083 (DOOR),
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Auburn Township, OH 44023
Robert A.
Job Details: 06/21/2017
Complaint, no ice, but started making ice again, Ff38, frz -2, found upper drawer in frz out of track, causing door not to seal, corrected, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL WALL OVEN
Model KEBS207SBL04
Near Solon, OH 44139
Tim G.
Job Details: 06/21/2017
, Installed new upper unit door gasket, op test good. ; Job Cmpltd,
We serviced a
MAYTAG DISHWASHER
Model MDB4709PAW2
Near Kent, OH 44240
Tim G.
Job Details: 06/21/2017
Installed new control and tested a quick wash cycle op test food for first fill. Unit completed first cycle and found the fill valve to open up and not fill a second time which was not happen first time out. Replaced fill valve and continued the quick wash cycle to check dispenser op test good dispenser now opening. Unit now at normal op. ; used 1 W10648041 (VALVE-INLT) from stock, Job Cmpltd, saved tckt
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW0
Near Moreland Hills, OH 44022
Gail V.
Job Details: 06/21/2017
Ran diagnostics, 8-1 no water entering unit, tested valves cold water just trickling in, needs valve screens cleaned, cust to let us know; , Job Cmpltd,
We serviced a
MAYTAG DISHWASHER/B-IN
Model MDB7749AWW1
Near Conneaut, OH 44030
Gail V.
Job Details: 06/21/2017
Found unit needs touch pad -- tried to clean contacts no good. Needs replaced ; ordrng 1 W10811149 (panel-cntl), used 1 SENIOR DISCOUNT (SENIOR DISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 6/27 TUE !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWS06
Near Ashtabula, OH 44004
Arthur V
Job Details: 06/21/2017
Found ice maker harness not fully inserted into plug. Reattached properly. Ice maker cycled and filled ; Job Cmpltd,
We serviced a
KRFF300ESS00 WHIRLPOOL
Model REFRIGERATOR
Near Olmsted Falls, OH 44138
Paul H.
Job Details: 06/21/2017
Evacuated system, Replaced compressor and dye drier, pulled system in 30 inch vaccuum, held, charged with 4.23oz of R134a, checked pressure, good, sealed system; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMYB05
Near Gates Mills, OH 44040
Robert A.
Job Details: 06/21/2017
Inspected unit, adjusted level, doors colsing correct, reset top shelf so door bin will not hit shelf, op test ok; Job Cmpltd, saved tckt [SdLink
We serviced a
KITCHENAID WALL OVEN
Model KEBS109BSP00
Near Chester Township, OH 44026
Robert A.
Job Details: 06/21/2017
Installed fuse, tested unit, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
253.70413411 KENMORE
Model REFRIGERATOR
Near Conneaut, OH 44030
Jeff M
Job Details: 06/21/2017
At the time of arrival all the temperatures were on their way to being within range I put the unit in the diagnostics mode dampeners fans and sensors all tested good. Customer did have a power outage most likely the board just needed to be reset by the unit being unplugged. I did explain to the customer takes a full 24 hours for the refrigerator to reach normal operating temperatures.; Cllctd $96.02 CC Ref # 746608451, Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Hambden Township, OH 44024
Robert A.
Job Details: 06/21/2017
Installed control, ran recal cycle, good, op test ok; Job Cmpltd,
We serviced a
KRFC604FSS00 KITCHENAID
Model REFRIGERATOR
Near Cleveland Heights, OH 44121
Chad P.
Job Details: 06/21/2017
Found housing will not accept filter. Appears either filter housing or filter its self is defective. Needs housing and filter replaced. ; ordrng 1 EDR2RXD1 (FILTER) and 1 WPW10238156 (HOUSING)
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53520CS5
Near Rootstown, OH 44272
Tim G.
Job Details: 06/21/2017
Checked parts and found the wave guide cover damaged (2of 4 attachment snaps broken) and will not install properly. Also found the wrong fuse was selected and the line fuse was ordered and labeled thermal fuse on look up. Unit needs the cavity fuse/tstat. ; ordrng 1 W10476901 (thrmst-fix) and 1 W10533497 (covr-inlet), schdld next appmnt for 6/27 TUE 8 am,
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53520CS5
Near Rootstown, OH 44272
Arthur V
Job Details: 06/21/2017
Checked parts and found the wave guide cover damaged (2of 4 attachment snaps broken) and will not install properly. Also found the wrong fuse was selected and the line fuse was ordered and labeled thermal fuse on look up. Unit needs the cavity fuse/tstat. ; ordrng 1 W10476901 (thrmst-fix) and 1 W10533497 (covr-inlet), schdld next appmnt for 6/27 TUE 8 am,
We serviced a
WRF989SDAM00 WHIRLPOOL
Model REFRIGERATOR
Near Parma, OH 44134
Chad P.
Job Details: 06/21/2017
Found unit is cooling correctly. Cc complaint that theyncannot open fz door. Found sheet of ice on bottom. Found drain line clogged. Cleared line and ice. Tightened door handle. Op test ok. ; Job Cmpltd,
We serviced a
KBRS19KTWH5 KITCHENAID
Model REFRIGERATOR
Near North Royalton, OH 44133
Chad P.
Job Details: 06/21/2017
Arrived to find unit cooling correctly at this time. Found frosting on the back wall. Appears either unit failed to defrost or door was left open. Forced a defrost cycle. Unit is able to defrost and comp shut down. Advised to use as normal and monitor.
We serviced a
KDTE404DBL0 KITCHENAID
Model DISHWASHER
Near Walton Hills, OH 44146
Chad P.
Job Details: 06/21/2017
Cc that unit isnt drying and smells. Removed filter. Found screen seperating from housing. Needs filter replaced. Ran diagnostics. No stored faults. Reset and calibrated control. All functions normal. Advised on cleaning with clr and using rinse aid. No need to return cust can install filter. ; ordrng 1 W10872845 (FILTER),
We serviced a
AMANA WASHER
Model WTW4816FW1
Near Randolph Township, OH 44201
Tim G.
Job Details: 06/21/2017
Complaint that the unit is not spinning and that the hot wash is not hot" checked units errors and found a F0E5 (off balance load). Advised the customer that the hot wash is programmed to be not hotter than 98degs. Tested the unit on a hot wash and found the water temp in basket 95degs. Found the unit to spin and agitate freely. Unit working by design. Tech also noticed that the hot shutoff valve is missing the handle and advised the customer. Tech instructed the customer on loading (like fabric loads and to use no more than 2tbls of detergent to prevent suds).; Job Cmpltd,
We serviced a
KFIS29PBMS00 KITCHENAID
Model REFRIGERATOR
Near MIDDLEBRG HTS, OH 44130
Chad P.
Job Details: 06/21/2017
Found ff section cooling and fz section around 45. Found comp and drier were not replaced. Comp noises are normal. Replaced filter drier and charged unit. Charge held. Op test ok. Cust to allow 24 hrs for normal cooling to resume. ; Job Cmpltd
We serviced a
JENN-AIRE DISHWASHER
Model JDB1100AWS
Near Roaming Shores, OH 44085
Arthur V
Job Details: 06/21/2017
Complaint unit sounds like grinding glass----took top off pump. No obstructions --- cycle unit. Unit over sudsing. Cycle unit a few times to clear out suds---could not duplicate any noise issue. Unit op test good. Cust to call back if noise returns ; Job Cmpltd,
We serviced a
GE OTR MICROWAVE
Model CVM2072SM3SS
Near Concord Township, OH 44077
Arthur V
Job Details: 06/21/2017
Cust complaint unit control bd went out 4 days ago with no response --- went to use it today and display lit up---upon arrival unit working as designed. Tested all functions. Everything working. Unit heating and operating properly; , Job Cmpltd,
We serviced a
KUDP01FLSS2 KITCHENAID
Model DISHWASHER
Near Middleburg Heights, OH 44130
Chad P.
Job Details: 06/21/2017
Found heater relay on control shorted. Damage to interface. Needs control, harness and interface
We serviced a
WHIRLPOOL WASHER
Model WFW87HEDW1
Near Concord Township, OH 44077
Arthur V
Job Details: 06/21/2017
Found 2 error codes. Replaced air trap per service pointer. Tested unit with a quick diagnostic check unit passed. Cust. To monitor ; Job Cmpltd,
We serviced a
KENMORE WASHER
Model 110.26002012
Near Perry, OH 44081
Arthur V
Job Details: 06/21/2017
Cust complaint will not adjatate or spin found 2 error codes f8e5. And f8e6. Unit shifter issue. Replaced actuator from truck stock. Re calibrated. Then tested unit. Op test good ; used 1 WPW10006355 (ACTUATOR) from stock, Cllctd $262.25 Check # 6146, Job Cmpltd,
We serviced a
DRYER ELE DRYER
Model FAQE7011KW0
Near Madison Township, OH 44057
Arthur V
Job Details: 06/21/2017
Replaced blower wheel assy. Op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
KITCHENAID WALL OVEN
Model KODE507EWH00
Near Beachwood, OH 44122
Robert A.
Job Details: 06/21/2017
Dispaying key pad disconnected, reset connections, ng, needs panel; ordrng 1 W10588750 (PANEL), schdld next appmnt for 6/26 MON !,
We serviced a
GE REFRIGERATOR
Model CYE23TSDCSS
Near Chesterland, OH 44026
Robert A.
Job Details: 06/21/2017
Ff60,frz -8, found moisture build up around ff fan motor, needs kit per bulletion REF06-16 and software update.Cust to contact ge and let us know; ordrng 1 WR49X26666 (FAN KIT125.99) and 1 WR98R882802 (UPDATE71.87), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
WHIRLPOOL RANGE
Model WFG540H0ES0
Near Mayfield Heights, OH 44124
Robert A.
Job Details: 06/21/2017
Cust states that fan on mv was in use and stove, no power lose, ran diagnostics, no codes, inspected unit, no burnt wires found, tested oven and burners, good, unable to duplicate, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017FS0
Near Mayfield Heights, OH 44124
Robert A.
Job Details: 06/21/2017
Fan running when tech arrived Cust states that fan on mv was in use and stove, no power loss, checked unit unable to find anything burnt, no smell, all functions working, turned on fan and let run, unable to duplicate, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model GZ25FSRXYY0
Near Shaker Heights, OH 44122
Robert A.
Job Details: 06/21/2017
Found evap drain frozen, replaced drain, cleared ice, op test okPart code S38253; used 1 W10619951 (TUBE-DRAIN) from stock, , Job Cmpltd,
We serviced a
GENERAL ELEC REFRIGERATOR
Model PTI22MBMARBB
Near Highland Heights, OH 44143
Robert A.
Job Details: 06/21/2017
Cust states that when water was turned off to unit, leak stopped Turned on water, found water line to i/m leaking, replaced section, op test ok; used 1 2198677 (CONNECTOR 1/4"to1/4" John Gu) from stock, Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MEDB835DW1
Near Wickliffe, OH 44092
Robert A.
Job Details: 06/21/2017
Found 2 screws missing from bottom hinge, replaced, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW6200SW0
Near WILOUGHBY HLS, OH 44092
Robert A.
Job Details: 06/21/2017
Installed suspension and tub, ran unit, good, ran diagnostic cycle, good, op test ok; Job Cmpltd,
We serviced a
GE APPLIANCE RANGE GAS
Model CGS990SET7SS
Near Chardon, OH 44024
Robert A.
Job Details: 06/21/2017
Tested upper oven ignitor, pulling 3.4 amps, burner lite, checked burner, cleaned ports, 2 clogged by ignitor, tested good, light out, found bulb broken off, removed base from socket replaced bulb, upper oven op test ok; used 1 TJS3810 (APPLIANCE BULB) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model ABB1924BRB00
Near Atwater, OH 44201
Tim G.
Job Details: 06/21/2017
Complaint that the unit isnt cooling. Checked temps and found 76deg in both compartments. Pulled evap cover and found no signs of leak or oil. Pulled the compartment cover and found a big puddle of oil below the drier. Checked the inlet of the drier and found dry of oil but the drier itself covered in it. The drier is laying at a 90 deg so leak is determined to be at the inlet joint. Due to not enough low side process tube the unit will need a compressor, filter drier and evap. Spoke to AB tech did not contact techline. Tech also found unit needing the lft rear roller due to being broken. BIG JOB NEED EXTRA TIME. ; ordrng 1 W10507884 (compressor) and 1 WP67005149 (roller) and 1 WPW10317012 (evaporator), schdld next appmnt for 6/26 MON ! [***], sa
We serviced a
WHIRLPOOL DRYER
Model WGD7300XW0
Near Mantua, OH 44255
Tim G.
Job Details: 06/21/2017
Complaint that the unit makes a loud sound when running. Checked and found the rear rollers and pulley not moving freely. Replaced the belt, pulley asm, and rollers, op test good. ; Job Cmpltd, O-emld tckt [SdLink
We serviced a
JENN-AIR RANGE
Model JGS8860BDP
Near Bainbridge Township, OH 44023
Tim G.
Job Details: 06/21/2017
Complaint that the unit takes a long time to ignite and then makes a loud woosh sound when it does. Customer also stated that sometimes they smell gas. Tested the unit in bake and found the ignitor pulling. 2.6 amps (weak). Quoted the customer for the repair and replaced the ignitor. Tested a bake cycle and found good op and no gas odor. Unit op now back to normal. ; used 1 12400035 (IGNITOR) from stock,, Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW4815EW0
Near Bainbridge Township, OH 44023
Tim G.
Job Details: 06/21/2017
Complaint that the unit hasnt worked right from day one. Checked for stored errors and found a F8E5 (hot cold reversed), F0E4 (high water temp in rinse), and F8E1 (long/no fill). Tested the unit in manual test mode and found the hot and cold reversed and very low hot water pressure. Pulled the hoses from the valve and found plastic water particles from the hot water. Advised the customer to keep an eye on their hot water tank. Replaced the valve asm and installed supply hoses correctly. Ran a recal cycle and tested a auto test cycle, op test good. Tested a normal cycle, op test good. ; used 1 WPW10683603 (VALVE INLET ASSY) from stock, Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS00
Near Bainbridge Township, OH 44023
Tim G.
Job Details: 06/21/2017
Installed evap kit and drier. Drier was not packed with evap kit so tech used TS drier. Pulled a 28"vac and watched. Unit held vac and charged with 5.5oz of 134a. Evap gaining good frost pattern and unit begining to cool. Advised the customer to give the unit 12-24hrs for complete cooling and ice making to resume. Customer also using plastic water line for water supply to unit. Customer was advised to change to cooper to prevent flooding (see pic).; used 1 WPW10143759 (DRIER) from stock, Job Cmpltd, s
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53520CS5
Near Solon, OH 44139
Tim G.
Job Details: 06/21/2017
Complaint that the cooktop light is not turning on. Checked unit and found the light not working. Tested power at the socket and found 120vac. Checked resistance of the bulb and found open. Unit needs bulb and per LS we will order as a one time courtesy. ; ordrng 1 8206232A (lamp 40 watt),
We serviced a
WHIRLPOOL DRYER
Model WGD92HEFW0
Near Moreland Hills, OH 44022
Tim G.
Job Details: 06/21/2017
Customers complaint is that the unit makes a loud rattling sound when running. Tested unit and verified sound. Removed panels one by one till sound went away. Tightened all internal screws and then replaced panels one by one to find sound now gone. Unit now working with normal op sounds. Cust has a foil accordion style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.; Job Cmpltd,
We serviced a
GEW9250PW0 WHIRLPOOL
Model DRYER
Near Geneva, OH 44041
Corina B
Job Details: 06/21/2017
CC that the unit does nothing but has light. Checked voltage at term block, correct. L1 p1-5 door p 1-3 black blue 120v. Will need a new main control and ui. Will give cust est. dust pd sc.; Job Cmpltd
We serviced a
MEDX700XL0 MAYTAG
Model DRYER
Near Highland Heights, OH 44143
Jessica Shreve
Job Details: 06/21/2017
CC that the unit is not heating. Found the heater is open. Replaced the heater from the t/s and vacuumed the dryer out. Advised cust to replace the foil vent with a semi-rigid or rigid vent. Optest ok. ; used 1 WP3387747 (HEATING ELEMENT 8667) from stock, Job Cmpltd
We serviced a
WMH53520CS5 WHIRLPOOL
Model MICROWAVE
Near Highland Heights, OH 44143
Corina B
Job Details: 06/21/2017
Replaced the main control. Brought control back for return. Light works and heated water for 30 sec. optest ok. ; Job Cmpltd
We serviced a
JGS9900BDS JENN-AIR
Model RANGE
Near WILOUGHBY HLS, OH 44092
Corina B
Job Details: 06/21/2017
Replaced the top ignitors and the front two orfice holders. Optest ok. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd
We serviced a
MVWC416FW0 MAYTAG
Model WASHER
Near Garfield Heights, OH 44125
Chris H.
Job Details: 06/21/2017
Installed new agitator, op test good; Job Cmpltd
We serviced a
NTW4610YQ0 AMANA
Model WASHER
Near Cleveland, OH 44109
Chris H.
Job Details: 06/21/2017
Customer complaint that unit took a long time to spin and made a grinding noise, ran diagnostics found shifter fault error code, ran service cycle, unit did not agitate, replaced shifter from ts, calibrated unit, cleared code, ; used 1 WPW10006355 (ACTUATOR) from stock, Job Cmpltd
We serviced a
KUDE60HXSS4 KITCHENAID
Model DISHWASHER
Near Newburgh Heights, OH 44105
Jessica Shreve
Job Details: 06/21/2017
Customer complaint that units control lock is on, showed customer control lock button, unlocked, unit is operating as designed ; Job Cmpltd
We serviced a
WMH53520CW4 WHIRLPOOL
Model MICROWAVE
Near Shaker Heights, OH 44120
Chris H.
Job Details: 06/21/2017
Customer complaint that units cabinet is pushed out on the right side, removed unit adjusted outter cabinet, is now sitting properly, customer approved, op test good ; Job Cmpltd,
We serviced a
GD25DFXFN02 WHIRLPOOL
Model REFRIGERATOR
Near MENTOR ON THE, OH 44060
Corina B
Job Details: 06/21/2017
CC that the dispenser is not dispensing water ot ice. Found the child lock was on. Will need a new bracket the pins that hold the switches in place are broken. Office to order part. ; ordrng 1 WP2180226 (bracket 1372), schdld next appmnt for 6/26 MON
We serviced a
GI7FVCXWQ00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44108
Chris H.
Job Details: 06/21/2017
Relaced the control board. The evap fan is not running. Removed cover found it covered in ice, again. Steamed the fan, ran diag fan did not turn on. Found the drain tube is not draining. Service pointer Special Project S38253 will cover the drain tube. Will need a new evap fan and drain tube. Office to order parts. ; ordrng 1 W10619951 (tube-drain) and 1 WPW10276647 (motor-evap 15578), schdld next appmnt for 6/20 TUE
We serviced a
MFW2055DRM01 MAYTAG
Model REFRIGERATOR
Near Cleveland, OH 44109
Chris H.
Job Details: 06/21/2017
Customer complaint that unit is not cooling found frost build up in freezer section due to door not closing, slide rails are binding and a bearing fell out,unit needs new slide rails,, qouted customer, customer doesnt speak any english must use google translate
We serviced a
M1BXXLZYB00 MAYTAG
Model REFRIGERATOR
Near Highland Hills, OH 44122
Chris H.
Job Details: 06/21/2017
Arrived customer states door dropped allowing cold air to escape, found plastic washer broken, unit needs new washers as well as unable to tilt fridge to unbolt drain pan as unit is heavily packed with food, customer did not want to empty unit today wanted rs on july 7th spoke with brian ordering parts ; ordrng 2 WP489467 (washer)s, schdld next appmnt for 7/7 FRI
We serviced a
FFHS2322MSFA FRIGIDAIRE
Model REFRIGERATOR
Near Cleveland, OH 44106
Dan H
Job Details: 06/21/2017
Customer complaint that unit is not making ice, cycled ice maker, ice maker started cycle then stopped mid way, ice maker recieving 120vac, unit needs new ice maker ; ordrng 1 241798224 (ice maker ), schdld next appmnt for 6/26 MON
We serviced a
MVWC415EW1 MAYTAG
Model WASHER
Near Cleveland, OH 44113
Dan H
Job Details: 06/21/2017
Customer complaint that unit is not starting it just clicks, customer started normal wash cycle, lid attempted to lock but did not, ran diagnostics found f5e2( lid lock fault) error code, found lid switch solenoid open, unit needs new lid lock; ordrng 1 W10838613 (LATCH), schdld next appmnt for 6/26 MON
We serviced a
WRT541SZDM00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44102
Dan H
Job Details: 06/21/2017
Customer complaint that unit is not cooling, fresh food section temperature at 73 degrees, freezer section temperature at 73 degrees, evaporator fan is running, no frost pattern on evaporator, condenser fan and compressor are running, compressor amp draw at 0.2amps, tapped the system, found in a 20" vacuum, added half charge, frost pattern improved, unit needs new evaporator and compressor ; ordrng 1 W10836706 (evaporator ) and 1 WPW10507886 (compressor ), schdld next appmnt for 6/26 MON
We serviced a
WRS325FNAH01 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44103
Dan H
Job Details: 06/21/2017
Customer complaint that unit is not cooling properly, fresh food section temperature at 50 degrees, freezer section temperature at 28 degrees, evaporator fan is running, good frost pattern on evaporator, condenser fan and compressor are running, unit needs new thermostat; ordrng 1 WPW10583800 (TSTAT), schdld next appmnt for 6/26 MON
We serviced a
KSC23C8EYW02 KITCHENAID
Model REFRIGERATOR
Near Cleveland, OH 44121
Dan H
Job Details: 06/21/2017
Customer complaint that user interface cracked and unit was not cooling if fresh food section section, customer had other service company out who found fresh food section evaporator fozen solid, other service company removed fresh food section evaporator cover and left apart(see pic) instructing customer to wait untill it thawed, user interface is physically broken(see pic), fresh food section evaporator fan mount to air channel is broken(see pic), unit was unplugged when tech arrived, ordering user interface and fresh food section evaporator fan assembly, advised customer to leave unit running until return visit to see if fresh food section evaporator is freezing over; ordrng 1 WPW10453428 (evaporator FAN ASSBLY) and 1 WPW10623106 (CNTRL), schdld next appmnt for 6/26 MON
We serviced a
WRT311FZDB00 WHIRLPOOL
Model REFRIGERATOR
Near Mentor, OH 44060
Dan H
Job Details: 06/21/2017
Customer complaint of frost build up in freezer section, door gaskets are sealing, No air leaks found in cabinet, unit is operating as designed; Job Cmpltd
We serviced a
MVWC200BW0 MAYTAG
Model WASHER
Near Willoughby Hills, OH 44092
Dan H
Job Details: 06/21/2017
Customer complaint that unit drained out when customer closed lid, ran diagnostics, no error codes found, started normal wash cycle, unit filled, lid locked, unit advanced to wash cycle, unit is operating as designed ; Job Cmpltd
We serviced a
WRS571CIDM01 WHIRLPOOL
Model REFRIGERATOR
Near North Olmsted, OH 44070
Dan H
Job Details: 06/21/2017
Installed new ice maker, op test good ; Job Cmpltd
We serviced a
MVWC565FW0 MAYTAG
Model WASHER
Near Cleveland, OH 44102
Dan H
Job Details: 06/21/2017
Customer complaint thst unit is not starting, customer started normal wash cycle, unit filled and advanced to wash cycle, cancelled cycle, ran diagnostics found f0e2(over suds) and f7e6(motor fault) error codes, unit passed tests for error codes shown, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent, unit is operating as designed ; Job Cmpltd
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Cleveland, OH 44110
Dan H
Job Details: 06/21/2017
Customer complaint of unit grinding during agitation, ran manual test cycle on heavy agitate and high speed spin, no unusual noises heard, customer start normal wash cycle with proper load size, unit filled and advanced to wash cycle, no unusual noises heard, unit is operating as designed ; Job Cmpltd
We serviced a
MVWC400XW4 MAYTAG
Model WASHER
Near Middleburg Heights, OH 44130
Chad P.
Job Details: 06/20/2017
Found unit stored fault for failed actuator optics. Optics test failed. Replaced actuator and calibrated. Op test ok. ; used 1 WPW10006355 (ACTUATOR
We serviced a
WFG515S0EW1 WHIRLPOOL
Model RANGE
Near Brook Park, OH 44142
Chad P.
Job Details: 06/20/2017
Found drawer out of square. It is longer on the rh side then it is the lh side causing it to stick out on the rh side. Needs drawer replaced. ; ordrng 1 W10813962 (DRAWER)
We serviced a
JS48CXDBDB00 JENNAIRE
Model REFRIGERATOR
Near Lyndhurst, OH 44124
Jeff M
Job Details: 06/20/2017
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WTW5560SQ0 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44128
Jeff M
Job Details: 06/20/2017
The unit was not draining. I found a sock in the pump. Unit op tested good
We serviced a
WRB322DMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Brooklyn Heights, OH 44131
Jeff M
Job Details: 06/20/2017
The cust left the door open unit op tested good ; Job Cmpltd
We serviced a
MBF1958DEH00 MAYTAG
Model REFRIGERATOR
Near Parma Heights, OH 44130
Jeff M
Job Details: 06/20/2017
The unit was just at freezing I just of the temperatures unit test good; Job Cmpltd,
We serviced a
FFTR1514QW9 FRIGIDAIRE
Model REFRIGERATOR
Near Parma, OH 44134
Jeff M
Job Details: 06/20/2017
The channel that's molded into the door is not holding the seal properly needs a new door; ordrng 1 807460108 (refrigerator door)
We serviced a
WTW8900BC0 WHIRLPOOL
Model WASHER
Near North Ridgeville, OH 44039
Paul H.
Job Details: 06/20/2017
Replaced both hinges, opened and closed lid a few times, op test ok.; Job Cmpltd,
We serviced a
PP9830DJ1BB GE
Model COOKTOP
Near Avon, OH 44011
Paul H.
Job Details: 06/20/2017
Replaced fan switch, tested, op test ok, not cutting on by itself anymore
We serviced a
FFHS2611LBRA FRIGIDAIRE
Model REFRIGERATOR
Near South Amherst, OH 44001
Paul H.
Job Details: 06/20/2017
Flapper on separator is falling off, need to replace separator assembly; ordrng 1 241680507 (module,dispenser) and 1 241688401 (door assy-ice chut) and 1 241688501 (door center) and 1 241688601 (insulation-door) and 1 241688701 (door seal) and 1 241688801 (pin-hinge) and 1 241688901 (door spring),
Near Mantua, OH 44255
Tim G.
Job Details: 06/20/2017
Whirlpool gas dryer WGD7300XW0, Complaint that the unit makes a loud sound when running. Checked and found the rear rollers and pulley not moving freely. Replaced the belt, pulley asm, and rollers, op test good.
Near Bainbridge Township, OH 44023
Tim G.
Job Details: 06/20/2017
Jen-air gas range JGS8860BDP, Complaint that the unit takes a long time to ignite and then makes a loud woosh sound when it does. Customer also stated that sometimes they smell gas. Tested the unit in bake and found the ignitor pulling 2.6 amps (weak). Qu
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GLRS234ZAQ2
Near Edgewood, OH 44004
Arthur V
Job Details: 06/20/2017
Found compressor locked up. Needs compressor. Est = 89.95 sc. 229.00 labor--- 294.82 parts. Total est = 655.20. Part needed is 1- 5304475140----cust to call back if service is wanted ; , Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDP340PAFB0
Near Ashtabula, OH 44004
Arthur V
Job Details: 06/20/2017
ound unit needs a motor sump assy. Power to motor not running. Shows open. ; ordrng 1 W11025157 (MOTOR SUMP ASSY), schdld next appmnt for 6/23 FRI !,
We serviced a
ROPER WASHER
Model RTW4516FW1
Near Dorset Township, OH 44032
Arthur V
Job Details: 06/20/2017
Found ground cut off of power cord --Getting a f8e1 error code ,long fill no fill----tested unit unit filled and advanced to wash --- ran a rinse and spin cycle-- unit filled ---while filling on rinse unit well slowed and caused unit to cancel out issue is with well keeping up with water demand of the washer. ---- cust needs to increase water supply to unit ----advised cust they need a electrician to provide a grounded properly polarized receptacle for washer. ; ordrng 1 W10850133 (cord-power), schdld next appmnt for 6/23 FRI !,
We serviced a
KBFS22EWMS3 KITCHENAID
Model REFRIGERATOR
Near Garfield Heights, OH 44125
Jeff M
Job Details: 06/20/2017
The fridge was leaking water I found the drain frozen steamed out the fridge and installed the truck stock drain kit unit tested good; used 1 W10619951 (TUBE-DRAIN) from stock,
We serviced a
NTW4516FW1 AMANA
Model WASHER
Near Independence, OH 44131
Jeff M
Job Details: 06/20/2017
The unit was not filling correctly. I found the drain hose on the floor. Unit op tested good ; Job Cmpltd,
We serviced a
JDS1450DS0 JENNAIRE
Model RANGE
Near Seven Hills, OH 44131
Jeff M
Job Details: 06/20/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
FGF348KMB FRIGIDAIRE
Model RANGE
Near Maple Heights, OH 44137
Jeff M
Job Details: 06/20/2017
I found the igniter inside the oven not working and still truck stock igniter unit tested good night all the cooktop burners are working due to the amount of grease and grime all over the oven due to the amount of grease on the cooktop it could possibly be a fire hazard.; used 1 12400035 (IGNITOR) from stock, Job Cmpltd
We serviced a
MDG4000BWW WHIRLPOOL
Model DRYER
Near Highland Heights, OH 44143
Jeff M
Job Details: 06/20/2017
Installed new part unit op tested good
We serviced a
JKP86SOH3SS GE
Model WALL OVEN
Near Timberlake, OH 44095
Jeff M
Job Details: 06/20/2017
Installed new part unit op tested good.
We serviced a
WFE745H0FS0 WHIRLPOOL
Model RANGE
Near Garfield Heights, OH 44125
Alice M.
Job Details: 06/20/2017
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
KITCHENAID BOTTOM FREEZER
Model KRFF300EWH01
Near Concord Township, OH 44077
Arthur V
Job Details: 06/20/2017
Noise is coming from damper when it opens and closes Needs damper. *****I did not have to call techline since i found the issue if after doing the repair that doesnt fix it i will call *****. ST******; (created new UIS, deleted prior attachment to UisID 111494), ordrng 1 W11087463 (DAMPER), schdld next appmnt for 6/23 FRI 8-12,
Near Cleveland, OH 44120
Jeff M
Job Details: 06/20/2017
The unit will not heat up but the electrical heating elements will work. I pulled the lower drawer out of the oven tested the gas valve regulator solenoids found one side of the solenoid open. Needs a new gas valve.; ordrng 1 WP9763716 (GAS VALVE )
We serviced a
ELECTROLUX WASHER
Model EIFLS55IIW0
Near Geneva, OH 44041
Arthur V
Job Details: 06/20/2017
Found unit needs door lock and strike. Strike broke off in door lock. Reschedule at customer request Monday is her only available day ; ordrng 1 134629900 (door lock) and 1 134937300 (strike asy), schdld next appmnt for 6/26 MON 8-12,
We serviced a
KDTE104DSS0 KITCHENAID
Model DISHWASHER
Near Strongsville, OH 44149
Chad P.
Job Details: 06/20/2017
Installed control panel and wheel assy. Op test ok. ; Job Cmpltd
We serviced a
MVWC565FW0 MAYTAG
Model WASHER
Near Olmsted Falls, OH 44138
Chad P.
Job Details: 06/20/2017
Installed gearcase. Op test ok. Advised cust that her shutoffs were leaking. She was aware and has a plumber scheduled. ; Job Cmpltd
We serviced a
WHIRLPOOL COOKTOP ELE
Model C221
Near Orange, OH 44122
Robert A.
Job Details: 06/20/2017
Found left side element broken, socket shorted, needs module, inspected rt side, the same needs both, power correct, cust to install; ordrng 2 JEA7000ADSA (module151.40)s, used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT771REYM00
Near Chester Township, OH 44026
Robert A.
Job Details: 06/20/2017
Complaint kick plate not staying on, temp in unit off, Ff31, frz -1, ran diagnostics, good, reset kick plate, moved ff sensor into air flow, was stuck in foam, cust to watch, op test ok; Job Cmpltd,