Service History 689

We serviced a
WFE540H0ES whirlpool
Model range
Near Edgewood, OH 44004
Jeff M
Job Details: 12/21/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
665.13593K600 kenmore
Model dishwasher
Near Geneva, OH 44041
Jeff M
Job Details: 12/21/2017
The unit has a lot of damage to the motor from the water. Explain to the customer there’s a very good possibility motor it will not last too long after I fix the machine with the seal kit. I highly recommend for her not to fix the machine but to just buy a new one customer would like reimbursed parts and labor I have the seal kit to send back; Job Cmpltd,
We serviced a
WFW9050XWOO whirlpool
Model washer
Near Geneva Township, OH 44041
Jeff M
Job Details: 12/21/2017
The unit have no issue I ran a rinse and spin with four large bath towels unit tested good;
We serviced a
GSL25JFTABS ge
Model refrigerator
Near Geneva, OH 44041
Jeff M
Job Details: 12/21/2017
The unit is not defrosting properly I found that the heating element was open unit needs a new heating defrost element; ordrng 1 WR51X10055 (heater,defrost),
We serviced a
WDF540PADW0 whirlpool
Model dishwasher
Near Geneva Township, OH 44041
Jeff M
Job Details: 12/21/2017
The unit is draining vary slowly. The drain hose is clogged somewhere. The unit needs new hoses; ordrng 1 3385556 (hose-drain) and 1 WPW10545278 (DRAIN HOSE),
We serviced a
JES9800CA01 jennaire
Model range
Near Seven Hills, OH 44131
Chad P.
Job Details: 12/21/2017
Installed light. Op test ok. ; Job Cmpltd,
We serviced a
WDT720PADM2 WHIRLPOOL
Model DISHWASHER
Near Cleveland, OH 44128
Dan H
Job Details: 12/21/2017
Installed new control, op test good ; Job Cmpltd
We serviced a
ED2FHEXSQ02 WHIRLPOOL
Model REFRIGERATOR
Near Garfield Heights, OH 44125
Corina B
Job Details: 12/21/2017
Replaced the thermostat. Optest ok; Job Cmpltd
We serviced a
WCG97US6DS00 whirlpool
Model cook top
Near Independence, OH 44131
Chad P.
Job Details: 12/21/2017
Found burner caps for center and front right reversed. Corrected burner caps. Op test ok. ; Job Cmpltd,
We serviced a
JGC8536ADS whirlpool
Model cook top
Near Brecksville, OH 44141
Chad P.
Job Details: 12/21/2017
Found the two large burners and center burner have cracks in the ignitor and spark not jumping correctly. Needs burners replaced. Two small are operating correctly. Cust will be thinking on the repair. Office to not order parts unless contacted.
We serviced a
KRFC704FSS00 kitchenaid
Model refrigerator
Near Solon, OH 44139
Chad P.
Job Details: 12/21/2017
Removed old bucket defrosted chute. Installed new bucket. Advised on 1-2 days for basket to fill. Op test ok. ; Job Cmpltd,
We serviced a
AFI2538AES3 amana
Model refrigerator
Near Moreland Hills, OH 44022
Chad P.
Job Details: 12/21/2017
Found no lights on in unit and no display. Unit is either power saving mode or possibly sabbath. Reset unit to factory defaults. All operations resumed to normal. Unit is cooling. Op test ok.
We serviced a
ED5KVEXVB00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44120
Dan H
Job Details: 12/21/2017
Installed new water filter housing, op test good ; Job Cmpltd
We serviced a
WDT750SAHZ0 WHIRLPOOL
Model DISHWASHER
Near Mentor, OH 44060
Corina B
Job Details: 12/21/2017
C that the dw is leaking on the left side. Ran a normal load, no leaks. Removed door and checked the insulation, dry. The unit is level. Door gaskets are good. Door is closing properly. No service pointers. Found the tub is dented in the back left hand corner. Will need a new tub. Called GS to order part.; ordrng 1 WPW10681507 (tub-dishwr), schdld next appmnt for 12/29 FRI
We serviced a
WTW7300DW1 WHIRLPOOL
Model WASHER
Near South Euclid, OH 44121
Dan H
Job Details: 12/21/2017
Installed new control, op test no good, ordering rotor, motor, and clutch; ordrng 1 W10754158 (motor stator) and 1 W10754161 (motor rotor) and 1 W10754448 (clutch), schdld next appmnt for 12/29 FRI
We serviced a
MER5775RAB WHIRLPOOL
Model RANGE
Near Richmond Heights, OH 44143
Dan H
Job Details: 12/21/2017
Installed new element, op test no good, found control not sending power to element now, unit needs new control ; ordrng 1 WP74009223 (cntrl-elec), schdld next appmnt for 12/29 FRI
We serviced a
WDT720PADM2 WHIRLPOOL
Model DISHWASHER
Near Mentor, OH 44060
Corina B
Job Details: 12/21/2017
CC that the dishes are not drying. Advised cust to use jet dry and to run the hot water in the sink before starting the dw. Ran a diag no codes. Ran a calibration. Optest ok; Job Cmpltd
We serviced a
110.26952690 KENMORE
Model WASHER
Near Mentor, OH 44060
Corina B
Job Details: 12/21/2017
CC that there is a loud noise when it's in a spin. Ran a drain and spin. Will need a gear case, clutch and drive tube. Cust does not want to repair
We serviced a
WFW95HEDC0 WHIRLPOOL
Model WASHER
Near Highland Heights, OH 44143
Dan H
Job Details: 12/21/2017
Installed new door lock, op test good ; Job Cmpltd
We serviced a
WRT519SZDM02 WHIRLPOOL
Model REFRIGERATOR
Near Mentor, OH 44060
Corina B
Job Details: 12/21/2017
CC that there is a vibrating noise. Removed the cover and adjusted the compressor. Noise stopped. Optest ok. ; Job Cmpltd
We serviced a
WTW4816FW1 whirlpool
Model washer
Near Ashtabula, OH 44004
Jeff M
Job Details: 12/21/2017
The unit is lvl correctly the suspension tested good. Customer is washing 1 or 2 thing at a time. I try to explain to the customer to few of items will cause balancing issues unit tested good; Job Cmpltd
We serviced a
MRT311FFFZ00 maytag
Model refrigerator
Near Plymouth Township, OH 44004
Jeff M
Job Details: 12/21/2017
The unit has the doors flip and the freezer door on the right side hangs lower about a 16th of an inch unfortunately the hinge does not have enough play to allow me to adjust the door to a perfect height. Other than that the unit is functioning correctly in all aspects; Job Cmpltd
We serviced a
KBFS25EWWH7 KITCHENAID
Model REFRIGERATOR
Near Eastlake, OH 44095
Dan H
Job Details: 12/21/2017
Customer complaint that unit is not cooling, fresh food section temperature at 50 degrees, freezer section temperature at 45 degrees, evaporator fan is running, compressor and condenser fan are running, no frost pattern on evaporator, tapped the system, found at 40psi, compressor is seized, unit needs new compressor ; ordrng 1 W10507884 (compressor), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock, schdld next appmnt for 12/28 THU
We serviced a
NTW4516FW1 AMANA
Model WASHER
Near Mentor, OH 44060
Corina B
Job Details: 12/21/2017
CC that the unit will not finish a cycle. Found drain hose not elevated and laying on the floor and does not have an air gap. Advised cust to raise the drain hose 36" and to have an air gap in the drain line. Raised the drain hose and ran a normal load and a drain and spin with 6 bath towels. Optest ok. ; Job Cmpltd
We serviced a
GFSS6KKYESS GE
Model REFRIGERATOR
Near Mentor, OH 44060
Corina B
Job Details: 12/21/2017
CC that the deli drawer is frozen. Ff 37 fz 5. Called RA and asked if there is a metal drain pan, that's the problem. It's a metal drain pan that is rusting. Will need a new drain. Called GS to order part. ; ordrng 1 WR13X10878 (plate-drain ref 7162), schdld next appmnt for 12/28 THU
We serviced a
106.56244400 KENMORE
Model REFRIGERATOR
Near Mentor, OH 44060
Corina B
Job Details: 12/21/2017
Replaced the filter housing. Optest ng. Cust has a saddle valve and a plastic waterline. Advised cust to replace the saddle valve with an inline valve and change the plastic waterline with a copper or braided flex line. Optest ok. ; Job Cmpltd
We serviced a
WMH53520CS4 WHIRLPOOL
Model MICRO OVEN
Near Perry Township, OH 44081
Corina B
Job Details: 12/21/2017
Replaced the door switches. Optest ok. ; Job Cmpltd
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBMS00
Near Brecksville, OH 44141
Tim G.
Job Details: 12/20/2017
Complaint that the unit is not keeping ice cream and not producing ice. Checked and found the Fz temp at 16degs and the ff at 38degs. Found the compressor working hard (running at a higher speed). Checked test 56 and found a E5 and found good valve op on test 4. Customer had the fz EVAP replaced last year. Found what appeared to be an oily residue in the EVAP area of the fz EVAP. Unit will need the fz EVAP and compressor. Per the entitlement the compressor, EVAP and labor are all covered till 2018; ordrng 1 W10276644 (compressor) and 1 WPW10608485 (evaporator), schdld next appmnt for 12/28 THU 8-11 [***],
We serviced a
GE WALL OVEN ELE
Model JKP36G004BG
Near Avon Lake, OH 44012
Gail V.
Job Details: 12/20/2017
Bake element was not the part needed. Needed broil element. Office to order.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0ES
Near Avon, OH 44011
Macaulay G.
Job Details: 12/20/2017
The only part I could find was support bracket w10544179. Other parts were not found. Office to reschedule.;
We serviced a
WHIRLPOOL RANGE
Model WMH53520CS5
Near Westlake, OH 44145
Brian B
Job Details: 12/20/2017
Unit is a microwave oven. Information supplied is for the range. Will change mod & ser information to reflect microwave. Sent pic of pop. Found intermittent interlock switches. Replaced from surplus stock. Tested unit. Optest ok.; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW4900BW0
Near Solon, OH 44139
Robert A.
Job Details: 12/20/2017
Installed drain hose, ran recal, ran rinse and spin, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock,, Job Cmpltd,
We serviced a
WEG730H0DS0 whirlpool
Model range
Near Jefferson, OH 44047
Jeff M
Job Details: 12/20/2017
Installed new part unit op tested good. I swapped out the touch panel interface with the old one and the unit continue to work properly I have the new touch panel interface for returns so customer can get reimbursed for that one part; Job Cmpltd,
We serviced a
WRF555SDFZ02 WHIRLPOOL
Model REFRIGERATOR
Near Warrensville Heights, OH 44122
Corina B
Job Details: 12/20/2017
CC that the im is not working. Pulled the bin out and it's completely filled. Ice maker is working as designed. Changed water filter with bypass plug. Advised cust to turn im off when the bin is full. Optest ok. ; Job Cmpltd
We serviced a
WSF26C3EXB01 WHIRLPOOL
Model REFRIGERATOR
Near University Heights, OH 44118
Corina B
Job Details: 12/20/2017
Replaced fz door. Im filled. Optest ok; Job Cmpltd
We serviced a
WRX735SDBM03 WHIRLPOOL
Model REFRIGERATOR
Near Mentor, OH 44060
Dan H
Job Details: 12/20/2017
Installed new door gasket, op test good ; Job Cmpltd
We serviced a
WRX735SDBM00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44119
Dan H
Job Details: 12/20/2017
Recovered refrigerant, installed compressor and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 5.25oz of r134a, op test no good,compressor never started, applied 120vac to compressor, compressor did not start, ordering new compressor ; ordrng 1 W10507884 (compressor), schdld next appmnt for 12/28 THU
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS00
Near Broadview Heights, OH 44147
Robert A.
Job Details: 12/20/2017
, Recovered refrigerant installed comp kit, pulled 28”vac w/pump, watched, no change, charged 4.65 oz r134a, unit cooling, op test ok; used 1 TJAF1200 (CHARGE TUBE), 1 W10895713 (8.5/8 COUPLER), and 1 W10895750 (7/5COUPLER) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model MDB7749AWM2
Near Maple Heights, OH 44137
Tim G.
Job Details: 12/20/2017
Complaint that the door is not latching to start. Checked the unit and found the latch in the open position. Tech tried to latch and latch wouldn’t budge. Unit needs latch ; ordrng 1 WPW10404412 (latch-door 34.29), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 12/28 THU !,
We serviced a
MAYTAG RANGE
Model WFE361LVS0
Near Maple Heights, OH 44137
Tim G.
Job Details: 12/20/2017
Complaint that the unit is not heating. Checked unit and found not heating. Pulled unit and found 23ohms across the element and 240vac to the element. Reset control and plugged all connections back on and unit now heating. Let unit get to temp, op test good.
We serviced a
WHIRLPOOL DRYER
Model WGD49STBW2
Near Cleveland, OH 44102
Tim G.
Job Details: 12/20/2017
Customers complaint is that the unit is not ed a high heat timed dry and found the unit to heat. Let unit cycle to see if issue could be duplicated. Unit continued to cycle and heat. Not able to duplicate the complaint at this time. ; Job Cmpltd,
We serviced a
KERC607HBS6 kitchenaid
Model range
Near Amherst, OH 44001
Paul H.
Job Details: 12/20/2017
Hidden bake element is open, needs replaced; ordrng 1 WP9752294 (elmnt-bake)
We serviced a
GTWN2800D1WW ge
Model washer
Near Jefferson, OH 44047
Jeff M
Job Details: 12/20/2017
The units tub nut was loose I tightened the nut unit op tested good ; Job Cmpltd,
We serviced a
WRT311FZDT00 whirlpool
Model refrigerator
Near Cleveland, OH 44111
Chad P.
Job Details: 12/20/2017
Found drain pan frozen over and formed an ice blockage in the air intake and return. Cleared out drain line and air intake and return. Installed heater extension. Advised to allow 24 hrs for normal cooling to resume. ; Job Cmpltd
We serviced a
WMH31017FW whirlpool
Model microwave
Near Lakewood, OH 44107
Chad P.
Job Details: 12/20/2017
Cust not home. Called. Rescheduled
We serviced a
WMH32519FS0 whirlpool
Model micro oven
Near Fairview Park, OH 44126
Chad P.
Job Details: 12/20/2017
Installed interlocks. Op test ok. ; Job Cmpltd,
We serviced a
MGR5750ADA maytag
Model range
Near Windsor, OH 44099
Jeff M
Job Details: 12/20/2017
The ignitor was open I replaced it with ts unit op tested good ; used 1 12400035 (IGNITOR) from stock
We serviced a
WED9600TW1 whirlpool
Model dryer
Near Lorain, OH 44053
Paul H.
Job Details: 12/20/2017
Squealing, rollers need replaced as does idler, cheaper to get kit which provides belt as well; ordrng 1 4392067
We serviced a
KEMC308KSS04 kitchenaid
Model microwave
Near Amherst, OH 44001
Paul H.
Job Details: 12/20/2017
Spring on microwave door has broken, needs hinges and springs,
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Avon, OH 44011
Macaulay G.
Job Details: 12/20/2017
Replaced both end caps and front panel.; Job Cmpltd,
We serviced a
KRFF302ESS01 WHIRLPOOL
Model REFRIGERATOR
Near University Heights, OH 44118
Corina B
Job Details: 12/20/2017
CC that the im is not working. Cycled im and it stop midway threw the cycle. Will need a new ice maker used off of t/s. Optest ok; used 1 W10884390 (ICE MAKER ASSY) from stock, Job Cmpltd
We serviced a
WHIRLPOOL RANGE ELE
Model GFE461LVS0
Near North Olmsted, OH 44070
Brian B
Job Details: 12/20/2017
Found when range is plugged in, element turns on and causes a runaway temperature condition. Ran diag, f6e3, frozen relay on control. Will need a control and temp sensor. Cust will call whirl to see if they will help with repair. Do not order parts. Does not want to repair at this time.; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WFG540H0ES1
Near Avon, OH 44011
Macaulay G.
Job Details: 12/20/2017
No issues with sparking and all connects are solid. Customer may not have have proper grounding for spark ignition to work properly.; Job Cmpltd,
We serviced a
FDB4315LFB1 frigidaire
Model dishwasher
Near Middleburg Heights, OH 44130
Chad P.
Job Details: 12/20/2017
Cc complaint that she found electrical tape under unit. Thought that something had come undone. Advised tap was just from the manufacturer and is not needed. Removed kick plate and Ran on normal wash. Opened and closed door several times. Op test ok.
We serviced a
J2B918BEK3BB ge
Model range
Near Strongsville, OH 44136
Chad P.
Job Details: 12/20/2017
Installed element. Ran bake at 350 and temp tested. Op test ok. ; Job Cmpltd,
We serviced a
106.589802 kenmore
Model refrigerator
Near Mentor, OH 44060
Jeff M
Job Details: 12/20/2017
The unit is working now the temps are average for a refrigerator can’t find a issue ;
We serviced a
WTW4900BW0 whirlpool
Model washer
Near Geneva Township, OH 44041
Jeff M
Job Details: 12/20/2017
The unit will not drain the pump is seizing up transmission is leaking oil water is leaking pass the seal covered the motor and the suspension is very weak; ordrng 1 W10780044 (SUSPENSION ) and 1 W10832724 (MOTOR) and 1 W11035747 (TRAN) and 1 WPW10661045 (PUMP)
We serviced a
WED75HEFW1 whirlpool
Model dryer
Near Elyria, OH 44035
Paul H.
Job Details: 12/20/2017
Extensive physical damage, ordering all damaged parts; ordrng 1 W10208198 (bracket) and 1 WPW10208383 (top) and 1 WPW10363953 (panel) and 1 WPW10391519 (console) and 1 WPW10468495 (panel) and 1 WPW10653575 (channel)
We serviced a
MGDB835DW3 maytag
Model dryer
Near North Ridgeville, OH 44039
Paul H.
Job Details: 12/20/2017
Replaced blower gasket, ran unit, no more whistle sound, op test ok.; Job Cmpltd,
We serviced a
JFC2290VEP8 JENN-AIR
Model REFRIGERATOR
Near Lakewood, OH 44107
Dan H
Job Details: 12/20/2017
Customer complaint that unit is not making ice, found ice maker off, turned on, ice maker cycled but never filled, found ice maker not sending peewee to water valve, unit needs new ice maker, installed new ice maker, op test good ; used 1 W10884390 (ICE MAKER ASSY) from stock, Job Cmpltd
We serviced a
CFCP1NIZCSS GE
Model REFRIGERATOR
Near Lyndhurst, OH 44124
Dan H
Job Details: 12/20/2017
Replaced the filter head. Optest ng. Steamed the water coils out. Optest ok. ; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAE00
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 12/20/2017
Ice built up on facia of ice maker. Found service bulletin #W10545061D, states that this model has a replacement facia with heater. Also, gasket is not making complete seal. Called tech line and spoke with T.J. Instructed that there is also a kit for moisture issues that replaces both the front board and main board. Service bulletin #W10772228D. Whirlpool file #7720850679. Office to to order facia heater, gasket, and board kit.; ordrng 1 W10619962 (heater) and 1 W10861908 (cntrl-elec) and 1 WPW10347087 (gasket), schdld next appmnt for 12/28 THU !,
We serviced a
AMANA DRYER
Model NED7200TW
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 12/20/2017
Element in dryer is open and needs replaced. Customer is buying.; Cllctd $96.02 CC Ref # 936119534, Job Cmpltd,
We serviced a
AMANA WASHER
Model NTE4516FW1
Near Aurora, OH 44202
Robert A.
Job Details: 12/20/2017
, Ran diagnostics, no codes, ran recal cycle, good, ran spin, adjusted feet, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Cleveland, OH 44127
Tim G.
Job Details: 12/20/2017
Complaint that the unit is not starting and that the interior light is not working. Checked unit and found L1 and L2 present but found N missing. Tech also found the timer contacts C-H not closing that is required on all cycles. Customer needs to contact a electrician and the unit needs a timer. Cust has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.; ordrng 1 W10846428 (timer), schdld next appmnt for 12/28 THU !,
Near Avon, OH 44011
Brian B
Job Details: 12/20/2017
WHIRLPOOL MICROWAVE Found display dead. Fuse open and interlocks broken. Replaced from t/s. Tested unit. Optest ok; used 1 W10138793 (FUSE, MICROWAVE), and 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Cllctd $280.64 Check # 1880, Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model WED4900XW0
Near Streetsboro, OH 44241
Robert A.
Job Details: 12/20/2017
Found t fuse open, replaced op test okCust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.Please bill out; used 1 WP3392519 (THERMAL FUSE15.40) from stock, Job Cmpltd,
We serviced a
KRFC300EWH01 KITCHENAID
Model REFRIGERATOR
Near Rocky River, OH 44116
Dan H
Job Details: 12/20/2017
Recovered refrigerant, installed compressor and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; Job Cmpltd
We serviced a
WFW85HEFC1 whirlpool
Model washer
Near North Royalton, OH 44133
Chad P.
Job Details: 12/20/2017
No stored faults. Ran service test mode. No faults. Advised that time is estimated and will change. Advised on loading and operations. Op test ok. ; Job Cmpltd
We serviced a
WED85HEFC0 whirlpool
Model dryer
Near North Royalton, OH 44133
Chad P.
Job Details: 12/20/2017
Unit is heating and cycling. Cleaning outside venting as it was restricted slightly. Advised that times is estimated and will change. Op test ok. ; Job Cmpltd,
Near Geneva, OH 44041
Jeff M
Job Details: 12/20/2017
1393KP12 kenmore dishwasherInstalled new part unit op tested good ;
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Kent, OH 44240
Robert A.
Job Details: 12/20/2017
Installed panel ss, and kick, toe plate, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Streetsboro, OH 44241
Robert A.
Job Details: 12/20/2017
Found top rack stops missing, replaced, adjusters broken, replaced, op test ok; used 1 W10712395XXX (XXXADJUSTERXXXDONOTRESTOCK), and 2 WPW10082861 (STOP) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL MICROWAVE
Model WMH76719CS4
Near Berea, OH 44017
Macaulay G.
Job Details: 12/20/2017
Replaced harness with door switches. Tested and heats ok.; Job Cmpltd,
We serviced a
AMANA WASHER
Model NTW4516FW2
Near North Ridgeville, OH 44039
Brian B
Job Details: 12/20/2017
Verified POP, Sent Pic. Adjusted rear and front feet to level the drum. Ran Calibration Test and Auto Test OP Test Ok ; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Streetsboro, OH 44241
Robert A.
Job Details: 12/20/2017
Installed motor, ran recal, good, ran spin, good, op test ok; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5YHAXNL00
Near Cleveland, OH 44120
Tim G.
Job Details: 12/20/2017
, Complaint that the unit is making a knocking sound every 30mins or so. Found unit running when arrived and no sound present. Turned unit off and found after about 2-3mins the compressor started knocking. ; ordrng 1 W10309994 (compressor), schdld next appmnt for 12/28
We serviced a
GHW9100LW2 whirlpool
Model washer
Near Parma, OH 44129
Chad P.
Job Details: 12/20/2017
Confirmed f11 error code. Mcu and CCU not communicating. Reset connections and power op test no good. Need mcu and CCU replaced at the same time. ; ordrng 1 W10756692 (cntrl-elec) and 1 WP8182221 (CCU),
We serviced a
WTW5000DW1 whirlpool
Model washer
Near Conneaut, OH 44030
Jeff M
Job Details: 12/20/2017
The main pulley was missing the nut I found it added some Loctite unit op tested good ; Job Cmpltd,
We serviced a
JB640DF1BB ge
Model range
Near North Ridgeville, OH 44039
Paul H.
Job Details: 12/20/2017
Replaced switch and burner, burner works correctly on both single and dual, hot surface light shuts off when cool, op test ok.; Job Cmpltd,
We serviced a
WDF330PAHW0 WHIRLPOOL
Model WASHER
Near WILOUGHBY HLS, OH 44094
Dan H
Job Details: 12/20/2017
Installed new sump assembly, op test good ; Job Cmpltd
We serviced a
MVWC565FW1 MAYTAG
Model WASHER
Near WILOUGHBY HLS, OH 44094
Dan H
Job Details: 12/20/2017
Customer complaint that unit is not filling with water, started normal wash cycle, unit filled to normal level and advanced to wash cycle, unit is operating as designed ; Job Cmpltd
We serviced a
KDPE23GPS0 KITCHENAID
Model DISHWASHER
Near WILOUGHBY HLS, OH 44094
Dan H
Job Details: 12/20/2017
Customer complaint that unit does not spray water, started normal wash cycle, unit filled, wash motor never started, wash motor is recieving 120vac, unit needs new sump assembly, installed new sump assembly, op test good ; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock, Job Cmpltd
We serviced a
WHIRLPOOL DRYER
Model GEW9200LW1
Near Strongsville, OH 44149
Macaulay G.
Job Details: 12/20/2017
Replaced idler pulley, rear support rollers, and heating element. Heats and sounds as designed.; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW
Near Cleveland, OH 44106
Brian B
Job Details: 12/20/2017
Ran diagnostics no codes Ran Manual Diagnostics spin and agitator are working properly OP Test Ok.. ran calibration and auto test and drain and spin.; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model NTW4705EW0
Near Bedford, OH 44146
Tim G.
Job Details: 12/20/2017
Complaint that the unit is not starting/turning on. Confirmed complaint by selecting cycle and pressing start. Found no response from the unit. Checked the outlet for power and found it very hard to find 120vac. Found that the receptacle to have a internal failure causing the issue. Tested I another outlet, op test good. ; Job Cmpltd,
We serviced a
CFE29TSDCSS ge
Model refrigerator
Near Grafton, OH 44044
Paul H.
Job Details: 12/20/2017
Unit fits bulletin REF06-16, moisture build around ff fan is causing poor airflow in RC, needs fan kit installed; ordrng 1 WR49X26666 (FF FAN KIT),
We serviced a
WDF560SAFB1 whirlpool
Model dishwasher
Near Elyria, OH 44035
Paul H.
Job Details: 12/20/2017
Replaced mounting brackets, was able to place screws in a non stripped area, op test ok.; Job Cmpltd
We serviced a
WRF560SEYB05 whirlpool
Model refrigerator
Near Ashtabula, OH 44004
Jeff M
Job Details: 12/20/2017
The shelf came apart I put the shelf back together unit tested good ; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW4616FW1
Near Burton, OH 44021
Robert A.
Job Details: 12/20/2017
Ran diognastics long/no fill, tested valves, just a trickle of cold water, cleaned valve screens, tested again, good, ran recal cycle, good, op test ok; Job Cmpltd,
We serviced a
JENN-AIR RANGE
Model SCE30600B
Near Cleveland, OH 44139
Tim G.
Job Details: 12/20/2017
Complaint that the clock is not working on the unit. Checked the unit and found the cooktop to work and the unit was able to run a bake cycle. Checked connections and found good. Unit needs clock; ordrng 1 WP71001799 (cntrl-elec), schdld next appmnt for 12/28 THU !,
We serviced a
WFW85HEFW1 WHIRLPOOL
Model WASHER
Near Highland Heights, OH 44143
Corina B
Job Details: 12/20/2017
CC f3e1 code comes up. Ran diag f3e1 water level sensor. Checked the pressure hose, good. Ran a small load filled to the correct level. Checked the j28 connection, good. Has continuity. Checked pins j28 1 and 4 pins has 5v D.C. Needs a water level sensor. Called GS to order part; ordrng 1 WPW10448876 (switch-wl), schdld next appmnt for 12/28 THU
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAT04
Near Windsor, OH 44099
Robert A.
Job Details: 12/20/2017
Current temp in space where unit is 35deg, Unit is setting in an uncoditioned area, unheated garage, Ff38, frz 20, checked unit ff set on 2, frz max, t stat is in ff area, just a damper for frz, unit will not work correctly under 50deg, or over 80, unit working correct, comp and all fans running, heat on highside of comp, unable to test any further due to temp, op test ok; Job Cmpltd,
We serviced a
MEDB800VB0 MAYTAG
Model DRYER
Near Painesville, OH 44077
Corina B
Job Details: 12/20/2017
CC that the dryer is not heating. Checked the voltage, correct. Found the heating element and the thermistor are open. Will need a new heating element and thermistor. customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube. Cust does not want to repair. ; Job Cmpltd
We serviced a
KITCHENAID DISHWASHER
Model KUDS35FXSS9
Near Rootstown Township, OH 44240
Robert A.
Job Details: 12/20/2017
Installed control and panel, ran diagnostic cycle, op test okNote run hot water in sink before starting unitUse less soap; Job Cmpltd,
We serviced a
PFSS5RKZASS GE
Model REAFRIGERATOR
Near Concord Township, OH 44077
Dan H
Job Details: 12/20/2017
Installed new main control, op test good , advised customer to allow 24 hours for unit to reach proper temperatures ; Job Cmpltd
We serviced a
WHIRLPOOL COOKTOP ELE
Model KFGU706VSS01
Near Rocky River, OH 44116
Brian B
Job Details: 12/20/2017
Removed oven under cooktop to access mod #. Found gas pressure to burners too low. Shut off valve under counter was almost in closed position. Open valve. Tested burners. Optest ok.; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI7FVCXWY03
Near Avon Lake, OH 44012
Brian B
Job Details: 12/20/2017
Replaced damper control. Ohmed out ff THERMISTER. Found it to be out of range. Also, broke clip on facia while disassembling. Office to order parts. Will r/s Cust.; ordrng 1 WP12791416 (THERMISTER ) and 1 WPW10292583 (HARNESS) and 1 WPW10388658 (FACIA), schdld next appmnt for 1/2 TUE !,
We serviced a
MAYTAG WASHER
Model MVWC400XW4
Near Avon Lake, OH 44012
Brian B
Job Details: 12/19/2017
Replaced gearcase and shifter. Ran calibration and auto test. Optest ok.; Job Cmpltd,
We serviced a
NED4655EW1 amana
Model dryer
Near University Heights, OH 44118
Chad P.
Job Details: 12/19/2017
, Arrived to find unit is running and heating. Checked venting on outside of house slightly dirty but not blocked. Venting does convert to 3” about two thirds of the venting run. Advised on this. Power checks good. Heat cycled several times. Op test ok. ; Job Cmpltd