Near Bainbridge, OH 44023
Brian M
Job Details:
10/16/2020
WASHER MAYTAG MFW9800TQ0 "Cc of noise Found tub to have bearing play Ran spin test also found motor to have bearing noise at higher spin speeds Needs motor and rear tub Est only ; ordrng 1 WP8182793 (motor-drve) and 1 W10772618 (tub-outer), used 1 SHIPPING (shipping and handling)
Near Wickliffe, OH 44092
Jeff M
Job Details:
10/16/2020
REFRIGERATOR WHIRLPOOL ED20AKXSW00 I could not find an issue with the machine it appears to be operating correctly the rest is the conversation that me and the customer had. This unit uses R12 Freon. Unfortunately they don’t make any parts for this unit anymore. Now I did look under the u
Near Bainbridge, OH 44023
Brian M
Job Details:
10/16/2020
WASHER MAYTAG MVWX655DW1 "Cc unit not spinning out Suspect tub hub to be damaged but can not get washplate off with out damaging it Will need tub hub and washplate ; ordrng 1 W10902814 (washplate) and 1 W10528947 (drive hub kit), used 1 SHIPPING (shipping and handling) from stock
Near Cleveland, OH 44108
Dan H
Job Details:
10/16/2020
WASHER MAYTAG MVWX655DW2 "Customer complaint that unit is not draining, found lid locked unable to unlock, nothing else is working, cant get the unit to go on diagnostics or select any cycle. Was able to unlock lid lock but control still not operating. Ordering control and lid lo
Near Cleveland, OH 44113
Dan H
Job Details:
10/16/2020
RANGE WHIRLPOOL WEE730H0DS0 "Customer complaint that the panel is not working. Panel is getting power, but does not works, couldnt put unit on diagnostics. Is going to need the panel and; ordrng 1 W10728531 (Swcth) and 1 WPW10603098 (Cntr)"
Near Avon, OH 44011
Gabriel P
Job Details:
10/16/2020
OTR MICROWAVE WHIRLPOOL WMH31017HZ Unit transformer failure is burning took pic ordering also need harness just incase, took picture scheduling ; ordrng 1 W10836753 (transformr) and 1 W10850446 (capactr-mg)
Near Cleveland, OH 44119
Jason N
Job Details:
10/16/2020
DRYER WHIRLPOOL WED4850HW0 "Cc unit not starting.Checked all thermals, all checked good. Checked door switch, checked good. Checked push to start button. Reading a high resistance value, does not change with button push. Unit needs start button.; ordrng 1 WPW10436303 (timer) and 1
Near Cleveland, OH 44113
Corina B
Job Details:
10/16/2020
REFRIGERATOR WHIRLPOOL WRT138FZDM00 CC that the ff is freezing food. Checked the evap partial frost pattern. Will need an evaporator ; ordrng 1 WPW10143759 (Drier) and 1 W10836706 (Evaporator)
Near Lorain, OH 44053
Gabriel P
Job Details:
10/16/2020
WASHER MAYTAG MVWB835DW0 Replace part and still show error code f6e2 ordering console ; ordrng 1 W10861510 (console)
Near Lakewood, OH 44107
Dan H
Job Details:
10/16/2020
STACK W/D KENMORE 417.6172351 "Installed new control, op test good"
Near Bainbridge, OH 44023
Brian M
Job Details:
10/16/2020
WASHER MAYTAG MFW9800TQ0 "Cc of noise Found tub to have bearing play Ran spin test also found motor to have bearing noise at higher spin speeds Needs motor and rear tub Est only ; ordrng 1 WP8182793 (motor-drve) and 1 W10772618 (tub-outer), used 1 SHIPPING (shipping and handling)
Near Berea, OH 44017
David R
Job Details:
10/16/2020
WASHER WHIRLPOOL MVWC415EW1 Cc not spinning. Found hub stripped from gearcase. Replaced off t/s. Ran calibration. Ran diagnostics. Ran a normal cycle and a drain and spin cycle. All tested good. Op test ok; used 1 W10528947 (HUB) from stock
Near Cleveland, OH 44139
Corey L.
Job Details:
10/16/2020
REFRIGERATOR GE PSS25NGNAWW "Customer complaint of freezing temps in ff, confirmed temps were 28-30 in ff and 5 frz, found damper stuck open, unit needs new damper asm; ordrng 1 WR49X10091 (refrigerator damper), used 1 SHIPPING (shipping and handling) from stock"
Near Cleveland, OH 44108
Dan H
Job Details:
10/16/2020
WASHER MAYTAG MVWX655DW2 "Customer complaint that unit is not draining, found lid locked unable to unlock, nothing else is working, cant get the unit to go on diagnostics or select any cycle. Was able to unlock lid lock but control still not operating. Ordering control and lid lo
Near Valley View, OH 44125
Corey L.
Job Details:
10/16/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Customer complaint of freezing temps in ff section temps were 33-38 in ff and 0-5 frz, cans found against back wall in fridge center shelf was 30, thermistor checks passed, diffuser was really loud, replaced damper and added perma gum to cover 1/4 of air
Near Russell Township, OH 44022
Corey L.
Job Details:
10/16/2020
REFRIGERATOR WHIRLPOOL WRF989SDAM00 "Customer complaint of cooling loss in frz and no ice just leaking from dispenser, confirmed temps were 50 in frz and 45 ff, unit has a CFC leak, unit needs both evaporators ff and frz, ff evap read n/p EVAPORATOR ASSEMBLY - FOR MORE INFORMATION ON THIS S
Near Cleveland, OH 44113
Dan H
Job Details:
10/16/2020
RANGE WHIRLPOOL WEE730H0DS0 "Customer complaint that the panel is not working. Panel is getting power, but does not works, couldnt put unit on diagnostics. Is going to need the panel and; ordrng 1 W10728531 (Swcth) and 1 WPW10603098 (Cntr)"
Near Cleveland, OH 44113
Corina B
Job Details:
10/16/2020
REFRIGERATOR WHIRLPOOL WRT138FZDM00 CC that the ff is freezing food. Checked the evap partial frost pattern. Will need an evaporator ; ordrng 1 WPW10143759 (Drier) and 1 W10836706 (Evaporator)
Near Moreland Hills, OH 44022
Corey L.
Job Details:
10/16/2020
REFRIGERATOR KITCHENAID KBFN402ESS01 "Customer complaint of over temp alarm coming on every time door is opened and ice not being made, confirmed, temps were 38 ff 28 frz, good frost pattern, found left door hinge failed arm is half engaging light switch, unit needs hing replacement kit from
Near Brooklyn, OH 44144
David R
Job Details:
10/16/2020
DRYER MAYTAG MEDX655DW1 Found seal on door off. Corrected. Took apart to make sure nothing loose. Making normal sounds. Op test ok
Near Cleveland, OH 44102
Corina B
Job Details:
10/16/2020
WASHER WHIRLPOOL WFW6620HW0 "CC that the unit is leaking. Found the bellow is ripped. The unit shakes when spinning and the basket is going the wrong direction. Service pointer W11436352 to check the bellow for tears. Service pointer W11445524 if unit shakes to replace the main cont
Near Cleveland, OH 44139
Corey L.
Job Details:
10/16/2020
REFRIGERATOR GE PSS25NGNAWW "Customer complaint of freezing temps in ff, confirmed temps were 28-30 in ff and 5 frz, found damper stuck open, unit needs new damper asm; ordrng 1 WR49X10091 (refrigerator damper), used 1 SHIPPING (shipping and handling) from stock"
Near WARRENSVL HTS, OH 44128
Joe O
Job Details:
10/16/2020
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Installed drain tube. Steamed drain. Op test ok
Near Cleveland, OH 44119
Jason N
Job Details:
10/16/2020
DRYER KENMORE 110.776426 "Cc unit not shutting off, have to unplug unitCustomer states unit will continually run without shutting down. Plugged in unit, confirmed unit running with push to start input. Advanced timer to off, unit will keep advancing through off position. Checked
Near Russell Township, OH 44022
Corey L.
Job Details:
10/16/2020
REFRIGERATOR WHIRLPOOL WRF989SDAM00 "Customer complaint of cooling loss in frz and no ice just leaking from dispenser, confirmed temps were 50 in frz and 45 ff, unit has a CFC leak, unit needs both evaporators ff and frz, ff evap read n/p EVAPORATOR ASSEMBLY - FOR MORE INFORMATION ON THIS S
Near Cleveland, OH 44102
Corina B
Job Details:
10/16/2020
REFRIGERATOR WHIRLPOOL KRFC704FBS02 CC that the door does not shut properly. Found the door is cracked. Will need a new door.; ordrng 1 W11254958 (Door) and 1 W11330486 (Ui)
Near Moreland Hills, OH 44022
Corey L.
Job Details:
10/16/2020
REFRIGERATOR KITCHENAID KBFN402ESS01 "Customer complaint of over temp alarm coming on every time door is opened and ice not being made, confirmed, temps were 38 ff 28 frz, good frost pattern, found left door hinge failed arm is half engaging light switch, unit needs hing replacement kit from
Near WILOUGHBY HLS, OH 44092
Jeff M
Job Details:
10/16/2020
STACK W/D/W FRIGIDAIRE FFLE1011KW2 The belt came off put the belt back on
Near Cleveland, OH 44102
Corina B
Job Details:
10/16/2020
WASHER WHIRLPOOL WFW6620HW0 "CC that the unit is leaking. Found the bellow is ripped. The unit shakes when spinning and the basket is going the wrong direction. Service pointer W11436352 to check the bellow for tears. Service pointer W11445524 if unit shakes to replace the main cont
Near Cleveland, OH 44110
Jason N
Job Details:
10/16/2020
WASHER MAYTAG MVWB835DW4 "Cc unit shorted, sparks when plugged inPlugged in unit, small spark at outlet. Advised customer this is normal. Unit powered on. Ran diagnostics, auto test. All functions normal. Unit is working as designed."
Near Auburn Township, OH 44023
Brian M
Job Details:
10/16/2020
COOKTOP ELE WHIRLPOOL WCG97US6HS00 Cc unit sparking when turning one burner on This is normal operation for this unit spark module gives power to all burners OP Test Ok
Near Cleveland, OH 44102
Corina B
Job Details:
10/16/2020
REFRIGERATOR WHIRLPOOL KRFC704FBS02 CC that the door does not shut properly. Found the door is cracked. Will need a new door.; ordrng 1 W11254958 (Door) and 1 W11330486 (Ui)
Near Rocky River, OH 44116
Dan H
Job Details:
10/16/2020
REFRIGERATOR KITCHENAID KUWS246ESS2 "Installed new thermostat , op test good"
Near Cleveland, OH 44109
Dan H
Job Details:
10/16/2020
DISHWASHER WHIRLPOOL MDB8959SKW0 "Customer complaint of f9e1 error code, found unit not draining, found metal chopper blade broken , installed new drain pump, op test good"
Near Cleveland, OH 44119
Jason N
Job Details:
10/16/2020
DRYER KENMORE 110.776426 "Cc unit not shutting off, have to unplug unitCustomer states unit will continually run without shutting down. Plugged in unit, confirmed unit running with push to start input. Advanced timer to off, unit will keep advancing through off position. Checked
Near Cleveland, OH 44102
Corina B
Job Details:
10/16/2020
WASHER WHIRLPOOL WTW5000DW3 CC that there is a loud noise after it fills. Found the basket not centered. Adjust the legs. Ran a calibration. Started a normal cycle. Found the water hammering on the cold side. Cust does have a hammer arrestor. Turn water pressure down still hammering
Near Aurora, OH 44202
Brian M
Job Details:
10/16/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Installed deli wire harness and deli board OP Test Ok
Near Parma, OH 44129
Dan H
Job Details:
10/16/2020
REFRIGERATOR WHIRLPOOL WRT511SZDM00 "Installed new thermostat and diffuser, op test good"
Near Brooklyn, OH 44144
David R
Job Details:
10/16/2020
WASHER WHIRLPOOL WTW4816FW2 "Unit checks good. All legs are on each corner, can adjust. Ran unit and checked agitate and spin. Both good. Normal sounds. Op test ok"
Near Willoughby Hills, OH 44094
Jeff M
Job Details:
10/16/2020
WASHER MAYTAG MVW7230HW0 Customer was having a balancing issue with the washer I went over proper loading procedures and cycle management unit tested good
Near Cleveland, OH 44107
Corina B
Job Details:
10/16/2020
WASHER MAYTAG MVWB865GW1 CC that the unit will only let her do one load a day and can not select any cycle. Ran diag no codes. Ran a calibration and an encoder test. Ran a auto test. Started a drain and spin. Will change cycles and settings. Working as designed. Optest ok.
Near Cleveland, OH 44107
Corina B
Job Details:
10/16/2020
DISHWASHER MAYTAG MDB4949SDE0 "CC that there is white residue on the dishes. Ran diag F6e1 low water. Ran a calibration. Found the upper spray arm not spraying. Will need a new pump and motor. ; ordrng 1 WPW10591570 (Pump and motor), used 1 Shipping from stock"
Near Geneva Township, OH 44041
Jeff M
Job Details:
10/16/2020
WASHER GE GTWN4250D0WS "The unit has a lid switch fault code needs new lid switch estimate only; ordrng 1 WH12X10334 (washing machine lid), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"
Near Solon, OH 44139
Jason N
Job Details:
10/16/2020
COOKTOP ELE JENN-AIR JGD3430GS00 "Cc burner valve not workingConfirmed valves seized up. Replaced entire manifold using customer supplied pre Id part. Gas leak checked all connections. Tested all burners, op test good."
Near Cleveland, OH 44105
Joe O
Job Details:
10/16/2020
DRYER AMANA NED4655EW1 "Cc: not heating properlyFound unit is heating, and cycling heat. Found lint trap full of lint. Advised customer on cleaning lint trap. Op test ok"
Near Kirtland, OH 44094
Joe O
Job Details:
10/16/2020
DRYER MAYTAG MGD5630HW1 "Installed control. Ran test cycle. With wet load. Unit heated, continued to run, shut down heat, ran for 30 mins with no heat. Then re heated. Spoke with BJ, he stated it sounds like it is designed to run that way. Spoke with customer. He stated he will
Near Geneva Township, OH 44041
Jeff M
Job Details:
10/16/2020
WASHER GE GTWN4250D0WS "The unit has a lid switch fault code needs new lid switch estimate only; ordrng 1 WH12X10334 (washing machine lid), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"
Near Cleveland, OH 44107
Corina B
Job Details:
10/16/2020
DISHWASHER MAYTAG MDB4949SDE0 "CC that there is white residue on the dishes. Ran diag F6e1 low water. Ran a calibration. Found the upper spray arm not spraying. Will need a new pump and motor. ; ordrng 1 WPW10591570 (Pump and motor), used 1 Shipping from stock"
Near Ravenna, OH 44266
Brian M
Job Details:
10/16/2020
WASHER MAYTAG MVWC465HW2 Cc unit not unlocking Found lid lock just clicking Replaced lock Ran auto test and calibration OP Test Ok
Near South Russell, OH 44022
Jason N
Job Details:
10/16/2020
REFRIGERATOR GE ZICP360NXBLH Cc unit freeze door not opening or closing correctlyFound freezer door left side track slides packed with ice. Cleared ice and lubed with silicone spray. Freezer door operation normal. Customer also states unit had shifted over too far right causing cabin
Near Lorain, OH 44053
Gabriel P
Job Details:
10/16/2020
DRYER MAYTAG MEDX655DW1 "Found front panel and side cabinet dented pretty bad took pictures,ordering parts office to review if whirlpool covering the parts ; ordrng 1 8533643 (cabinet) and 1 W10806345 (panel)"
Near Cleveland, OH 44139
Jason N
Job Details:
10/16/2020
RANGE KITCHENAID KSGB900ESS0 "Cc unit not able to bake, fan speed errorConfirmed code f8e0 for fan speed low. Replaced cool blower fan using customer pre Id part. Ran bake test to 350 degrees. Good preheat to 350, blower fan op test good. No faults. Op test good."
Near Maple Heights, OH 44137
Dan H
Job Details:
10/16/2020
WASHER WHIRLPOOL MVW7230HW0 "Customer complaint that unit be shaking to much, unit is unlevel, ran diagnostics found f0e9(off balance pause) and f0e5(off balance load) error codes, leveled unit, unit is operating as designed"
Near Conneaut, OH 44030
Jeff M
Job Details:
10/16/2020
DRYER MAYTAG MEDC465HW0 unit is not getting enough power customer needs an electrician
Near North Olmsted, OH 44070
David R
Job Details:
10/16/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Replaced door. Tested. Good. Op test ok
Near Lorain, OH 44053
Gabriel P
Job Details:
10/16/2020
DRYER MAYTAG MEDX655DW1 "Found front panel and side cabinet dented pretty bad took pictures,ordering parts office to review if whirlpool covering the parts ; ordrng 1 8533643 (cabinet) and 1 W10806345 (panel)"
Near Garfield Heights, OH 44105
Dan H
Job Details:
10/16/2020
REFRIGERATOR MAYTAG MFI2569VEM4 "Installed new control, op test good"
Near Newburgh Heights, OH 44105
Corina B
Job Details:
10/16/2020
RANGE WHIRLPOOL WFC310S0ES0 CC that the burner on a simmer boil the water. Turned the burners on not cycling. Will need new switches. Cust pd for the drip pans; ordrng 1 WP3148952 (RT switch) and 2 WP3149400 (Switch)s and 2 WPW10196406 (Drip pan)s and 2 WPW10196405 (Drip pan)s
Near Cleveland, OH 44109
Corina B
Job Details:
10/16/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW00 CC that the ff section is not cooling. Found a gap at the bottom of the ff section.took pictures. Called t/l TJ unit is non repairable.
Near Newburgh Heights, OH 44105
Corina B
Job Details:
10/16/2020
RANGE WHIRLPOOL WFC310S0ES0 CC that the burner on a simmer boil the water. Turned the burners on not cycling. Will need new switches. Cust pd for the drip pans; ordrng 1 WP3148952 (RT switch) and 2 WP3149400 (Switch)s and 2 WPW10196406 (Drip pan)s and 2 WPW10196405 (Drip pan)s
Near Chester Township, OH 44026
Jason N
Job Details:
10/16/2020
REFRIGERATOR KITCHENAID KRFC704FBS00 "Cleared ff evap drain, cleared ice and water from ff section bottom. Installed new ff evap cover. Installed freezer door slides. Op test good."
Near Painesville, OH 44077
Joe O
Job Details:
10/16/2020
REFRIGERATOR MAYTAG MBF1958XEB5 "Cc: ice build up in bottom of freezerFound drain tube plugged up. Cleared drain. Replaced drain tube. Op test ok; used 1 SENIORDISCOUNT (senior discount), and 1 W10619951 (TUBE-DRAIN) from stock"
Near Mentor, OH 44060
Joe O
Job Details:
10/16/2020
FREEZER WHIRLPOOL WZF79R20DW03 "Installed control, thermistor, and harness. Steamed evaporator. Advised customer to allow 24 hours for temps to adjust. Op test ok"
Near Perry, OH 44081
Jason N
Job Details:
10/16/2020
RANGE GE JSP46SP1SS "Cc unit oven door will not closeCustomer stated he was moving unit and grabbed a hold of the door to move it, the door gave way in an odd way. Found oven door has very little spring pressure. Hinge springs are sprung. Unit needs new oven door hinges. Cus
Near Geneva, OH 44041
Jason N
Job Details:
10/16/2020
WASHER MAYTAG MVWB835DW3 "Cc unit loud in spin cycleRan manual spin diagnostics, loud bearing noise when in spin. Unit needs gearcase. Customer not repairing, estimate only."
Near Painesville, OH 44077
Joe O
Job Details:
10/16/2020
WASHER MAYTAG MVWB765FW3 "Cc: rattling noise during spinFound no stored error codes. Ran drain and spin. Could not duplicate noise. Checked motor, and gearcase. Everything looks normal and sound normal. Ran auto test and calibration. Customer had a video, sounded like nuts and bo
Near Gates Mills, OH 44040
Jason N
Job Details:
10/15/2020
REFRIGERATOR KITCHENAID KRFC302EBS00 "Cc unit ice maker not workingCustomer has a part that broke off of ice maker. Confirmed stripper plate broken off, unable to replace, clips are broken. Found ice jammed inside mold. Ice maker will need to be replaced. ; ordrng 1 W10886931 (icemaker13994)
Near Hiram Township, OH 44231
Brian M
Job Details:
10/15/2020
DISHWASHER MAYTAG MDB4949SDZ0 Cc unit not washing Found sump just humming Needs sump assembly Pump under warranty for 120 months ; ordrng 1 WPW10591570 (pump&motor)
Near Kirtland, OH 44094
Joe O
Job Details:
10/15/2020
DRYER KENMORE 110.828321 Cc: not heatingFound all fuses and thermostats are good. Found element is not open. Found element is not receiving any power. Unit spins but will not heat. Needs controlControl shows no longer available. Customer stated she is going to replace the unit.
Near Beachwood, OH 44122
Dan H
Job Details:
10/15/2020
DISHWASHER KITCHENAID KDFE104DSS0 "Installed new sump assembly, op test good"
Near WARRENSVL HTS, OH 44122
Joe O
Job Details:
10/15/2020
DISHWASHER KITCHENAID KDTE234GWH0 Installed housings. Tested. Op test ok
Near Mayfield Heights, OH 44124
Jason N
Job Details:
10/15/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Cc unit freezing product in ff section.Customer states product on left side of unit is intermittently freezing. Checked thermistors, all passed. Damper operation normal, ice maker is in use. Unit will need damper control and seal for air leakage. Custome
Near Cleveland Heights, OH 44118
Joe O
Job Details:
10/15/2020
DRYER WHIRLPOOL WGD4815EW2 Installed power cord. Tested multiple times. Op test ok
Near Avon, OH 44011
Gabriel P
Job Details:
10/15/2020
WASHER WHIRLPOOL WTW8240YW0 Found basket not floating up and down also shocks on rear are lower the front gave estimate customer will not repair
Near Cleveland, OH 44109
Corina B
Job Details:
10/15/2020
DRYER MAYTAG MEDB765FW0 CC that the unit is not heating. Checked the power l1 to n 120volts l2 to n 0 volts l1 to l2 0 volts. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Advised cust will need an electrician. Optest ok
Near Mentor, OH 44060
Corey L.
Job Details:
10/15/2020
REFRIGERATOR KENMORE 106.589048 "Installed thermostat, op test good"
Near Garfield Heights, OH 44125
Corey L.
Job Details:
10/15/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 "Customer complaint of frost in frz on light switch and doors uneven, adjusted hinges and feet to level doors, found gap on top of frz compartment trim around liner, silicone gap using stock adhesive; used 1 8201711 (ADHESIVE) from stock"
Near WARRENSVL HTS, OH 44122
Joe O
Job Details:
10/15/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Installed water valve. Ran test cycle. Unit still has shudder at start of fill. Advised customer she needs a plumber.
Near University Heights, OH 44118
Joe O
Job Details:
10/15/2020
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Cc: not cooling properly ff sectionFound unit has good frost pattern, found evap fan harness came disconnected. Reconnected fan. Tested. Advised customer to allow 24 hours for temps to adjust. Op test ok"
Near Broadview Heights, OH 44147
Corey L.
Job Details:
10/15/2020
REFRIGERATOR WHIRLPOOL KUWR304EBS01 "Corrected model number and found coverage through entitlement, Customer complaint wine cooler makes a loud noise like a leaf blower in the distance but is quiet now, confirmed unit in a defrost nothing is on, cycled cooling and held door open with switch
Near Cleveland, OH 44102
Corina B
Job Details:
10/15/2020
DISHWASHER WHIRLPOOL WDT720PADW2 "CC that the unit does not drain and there is soap in the dispenser. Checked drain pump, clear. Ran diag 7-1 no heat. Pump and motor did not start. Checked the power at the control, 120 volts. Will need a new motor. ; ordrng 1 WPW10671941 (Pump and motor)
Near Westlake, OH 44145
Corina B
Job Details:
10/15/2020
REFRIGERATOR WHIRLPOOL WRT518SZFW00 CC that the freezer is not freezer. Fz 10* ff 43*checked the evap good frost pattern. Will need a main control.; ordrng 1 W11371382 (Control)
Near Euclid, OH 44132
Joe O
Job Details:
10/15/2020
WASHER ROPER RTW4516FW2 "Cc: not filling enough, stopping and refilling, not rinsingAdvised customer these units are designed to use less water, also advised customer they stop during fill to sense the water level to know how much water to add with clothing in it. Found no store
Near Strongsville, OH 44136
David R
Job Details:
10/15/2020
REFRIGERATOR KITCHENAID KRFF507HBS00 Replaced FZ module LED. All lights working now. Op test ok
Near Parma, OH 44129
Corina B
Job Details:
10/15/2020
WASHER MAYTAG MVWC565FW1 "CC that the unit just hums. Found the drain pump on. Held the start button in for 10 seconds, drain pump stopped. Started a normal cycle. Optest ok."
Near Troy Township, OH 44234
Brian M
Job Details:
10/15/2020
WASHER WHIRLPOOL WTW4816FW2 Cc unit not working properly Found unit to be stuck in sensing mode Found clutch nut to have back off allowing free spin on clutch Used blue lock tite and reinstalled nut Ran auto test and calibration OP Test Ok
Near Willowick, OH 44095
Joe O
Job Details:
10/15/2020
WASHER WHIRLPOOL WFW94HEXW0 "Cc: not drainingF6e1(communication error between ccu and mcu) f8e1(long fill no fill) f9e1(long drain) f7e1(DRIVE MOTOR TACHOMETER ERROR / WASHER OVERLOAD). Per tech sheet, ohmed out drain pump, found drain pump is good. Ohmed out harness between mcu and
Near Broadview Heights, OH 44147
Corey L.
Job Details:
10/15/2020
WASHER MAYTAG MVWB835DC4 "Customer complaint washer not completing cycle and is loud and shaking, ran diagnostics found f7e9, found basket binding on shaft in one area making it lopsided while rotating, unit needs gearcase W11455453, customer does not want repair at this time, cu
Near Bainbridge, OH 44023
Brian M
Job Details:
10/15/2020
MICROWAVE KITCHENAID KMHS120ESS4 Cc unit has switch pushed in Pulled switch back into place Ran test cycle No issue found with switch OP Test Ok
Near North Royalton, OH 44133
David R
Job Details:
10/15/2020
REFRIGERATOR KENMORE 253.7882901 "Cc a FZ is working but FF temp is high. Found FZ fan motor not working. Let customer know. He said all information needs to be sent over to landlord. I tried calling first number we have on file but no answer. Sending over to office. ; ordrng 1 242077705
Near Solon, OH 44139
Brian M
Job Details:
10/15/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 Installed adjusters OP Test Ok
Near Parma Heights, OH 44130
David R
Job Details:
10/15/2020
MICROWAVE WHIRLPOOL MMV4203DS00 "Cc unit not heating up. Found resistance for high side mag out of range. Will need mag, cap, diode. Unit 10 years old. Customer paid SVC, do not order parts. Does not want repair at this time; ordrng 1 DE91-70063D (hv diode cable) and 1 8206562 (capactr-
Near MENTOR ON THE, OH 44060
Joe O
Job Details:
10/15/2020
COOKTOP ELE WHIRLPOOL WFE770H0FZ2 Cc: potential element damage under cook topCould not duplicate damage. Element and cooktop both in good shape. Op test ok
Near Madison, OH 44057
Jeff M
Job Details:
10/15/2020
WASHER AMANA NFW5800HW0 The machine is not draining. They took the drain pump apart and found no obstructions. The control board has a communications air code needs new control boards and drain pump; ordrng 1 W11322878 (cntrl-elec) and 1 W11325578 (cntrl-elec) and 1 W11458345 (P
Near Mentor, OH 44060
Joe O
Job Details:
10/15/2020
WASHER WHIRLPOOL WTW7500GC2 Installed listed parts. Ran auto test and calibration. Op test ok
Near Bedford Heights, OH 44146
Dan H
Job Details:
10/15/2020
DRYER WHIRLPOOL WGD5000DW3 "Customer complaint that the unit is not drying the clothes when they set timer on time dry, and that the drums seems not in place. Found a button and a piece of fabric in between the seal. Couldnt check for air flow because it goes out to the rooftop, bu
Near Parma Heights, OH 44130
David R
Job Details:
10/15/2020
REFRIGERATOR MAYTAG n/a Customer did not want refrigerator looked at. No SVC collected ; O-emld tckt
Near Bedford Heights, OH 44146
Dan H
Job Details:
10/15/2020
WASHER MAYTAG MVWB765FC3 "Customer complaint that unit is not starting sometimes, ran diagnostics found f3e2(inlet water temperature fault), f0e4(spin limited by water temperature), and f5e1(lid switch fault) error codes, fill hoses are correct, valves are out of range, unit ne
Near MENTOR ON THE, OH 44060
Jeff M
Job Details:
10/15/2020
DRYER WHIRLPOOL WED6600VW0 Installed new part unit tested good
Near Euclid, OH 44132
Jeff M
Job Details:
10/15/2020
WASHER MAYTAG MVWB835DW4 Installed new part unit tested good
