We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Moreland Hills, OH 44022
Tim G.
Job Details: 06/16/2017
Customers complaint that the clothing is coming out very tangled. Checked and found stored errors F7E0 lost power during the spin cycle. F0E5 off balance load, F2E1 UI button stuck. Checked and found that the customer has a anti flood alarm in series with the unit attached to the drain hose (see pic) designed that if the water level in the tub should reach the drain hose it cuts power to the unit. Tested the anti flood and found the unit does turn off if activated. Advised the customer that this may be an issue if the sink should backup. Customer also is plugged into a non grounder two prong outlet and was advised that the unit needs to be grounded. Tested the unit on normal wash and showed customer the level of the water to find it to fill a 1/4 way full. Tested deep water fill and found the unit to fill 3/4 way full. Found the unit functioning properly. ; Job Cmpltd,
We serviced a
JENN-AIR REFRIGERATOR
Model JSD2789DES
Near Solon, OH 44139
Gail V.
Job Details: 06/16/2017
Complaint that the unit is leaking on the fz side. Checked and found the evap drain frozen over due to blocked drain. Quoted customer for ice removal and drain clean. Cleared ice and snaked drain, op test good. ; , Job Cmpltd,
We serviced a
AMANA REFRIGERATOR
Model ARB2557CSR
Near Solon, OH 44139
Tim G.
Job Details: 06/16/2017
Complaint that the unit is not cooling. Checked temps and found 42ff and 28fz. Pulled unit out and found the unit to start making a abnormal sound in the compressor compartment. Pulled panel and found the fan blade hitting the housing. Repositioned and found sound to stop. Checked all connection on the compressor and drier and found no oil like substance or signs of dye. Compressor pulling between .96-1.00amps. Pulled evap cover and found a half frost pattern and a oily substance around the suction tube of the evap. Tapped sys and found to be in a 12"vac. Added half charge (2.5oz) and found unit to come out of a vac and the frost pattern to improve. Unit found to have leak in the evap. Ordering evap. ; ordrng 1 12002041 (kit,evap), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock, schdld next appmnt for 6/22 THU ! [***],
We serviced a
JENN-AIR WALL OVEN ELE
Model JJW2830WP00
Near Bainbridge Township, OH 44023
Tim G.
Job Details: 06/16/2017
Customers complaint is that the unit displays a F8E0 low cooling fan speed when using the upper oven. Checked error history and found same error. Tested a bake on the upper oven after clearing the error and found the fan to not run. Tested the unit in service mode and found the fan to run on high speed when activated and then tested on low speed and found to run. Tested upper bake and found fan to now run. Checked and found the blade very discolored and full of dust due to grease. Found on service matters SP W10702370 stating that any F8 error the UI with different softwear may need replaced. Tech doesnt believe that the UI is needed at this time but the upper fan should be replaced. Quoted customer for repair and ordering cooling fan.; ordrng 1 WPW10273667 (blower. 105.87), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Cllctd $229.31 CC Ref # 742109722, schdld next appmnt for 6/22 THU 9-12,
We serviced a
MEDX6STBW00 MAYTAG
Model DRYER
Near Broadview Heights, OH 44147
Chad P.
Job Details: 06/16/2017
Found fuse open in junction box. No power to unit. Advise to replace the fuse. If issues return please contact aarons for service. ; Job Cmpltd
We serviced a
MEDC215EW1 MAYTAG
Model DRYER
Near North Royalton, OH 44133
Chad P.
Job Details: 06/16/2017
, Installed timer. Op test ok. ; Job Cmpltd
We serviced a
FRT18L4JBD FRIGIDAIRE
Model REFRIGERATOR
Near Parma, OH 44129
Chad P.
Job Details: 06/16/2017
Installed condenser fan motor. Op test ok. ; Job Cmpltd,
We serviced a
WRF736SDAW11 WHIRLPOOL
Model REFRIGERATOR
Near Parma Heights, OH 44130
Chad P.
Job Details: 06/16/2017
Installed comp and drier. Op test ok. ; Job Cmpltd
We serviced a
KDFE104DWH2 KITCHENAID
Model DISHWASHER
Near Middleburg Heights, OH 44130
Chad P.
Job Details: 06/16/2017
Found control came dislodged and disconnected from interface. Mounted control with screw and reset power. Ran normal wash. Op test ok. ; Job Cmpltd,
We serviced a
WRT518SZFM00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44105
Chad P.
Job Details: 06/16/2017
Found unit in 20 in vac. No frost on evap. Added charge. No leak on high side. Low side leak. Needs evap and filter drier replaced. ; ordrng 1 W10836706 (EVAP) and 1 W10843121 (DRIER),
We serviced a
GC5THGXKB00 WHIRLPOOL
Model REFRIGERATOR
Near Amherst, OH 44001
Paul H.
Job Details: 06/16/2017
Heater in IM not functioning properly causing motor to stick during ice removal, unit needs new IM, replaced ice maker from t/s, cycled and filled, op test ok.; used 1 4317943 (ICEMAKER) from stock,
We serviced a
WHIRLPOOL BUILT IN OVEN
Model WOS51ES4EB00
Near Willoughby Hills, OH 44094
Robert A.
Job Details: 06/16/2017
Complaint, keep warm key, had unit set at 170 to keep food warm, said it did not get warm, ran diognastics, good, set bake at 170, after 25 min, checked svc matters, no known issues, checked temp, 168deg, waited 15 min, temp 175deg watched 10 min, temp 170deg, unit working as designed, tested keep warm key, sets at 170deg, working correct, talked w/cust asked if last oven was a convection oven, cust said yes, unit working correct, op test okCust wants unit replaced Allow unit to preheat for 25 to 30 min for oven to be evenly heated regardless of temp set Talked w/bb Called wptl rickSr# 7719317114; Job Cmpltd,
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290REM00
Near Aurora, OH 44202
Gail V.
Job Details: 06/16/2017
Complaint that the right ff door gasket split and the magnet come out (see pic). Checked and found the gasket torn and the magnet out. Unit needs gasket. Factory gasket found in good shape and not sticky at all. ; ordrng 1 W10443241 (gasket-fip), schdld next appmnt for 6/22 THU !,
We serviced a
KITCHENAID WALL OVEN
Model KEBS109BSP00
Near Chester Township, OH 44026
Robert A.
Job Details: 06/16/2017
Found display blank, t fuse open, jumped out, ran diagnostics, good, tested unit, fan running, talked w/cust, cust was using broiler with door open, per manual door needs to be closed to keep heat away from controls, needs t fuse; ordrng 1 WPW10545255 (FUSE22.86), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 6/21 WED !,
We serviced a
JENN-AIR OTR MICROWAVE
Model JMV9196CS1
Near Aurora, OH 44202
Tim G.
Job Details: 06/16/2017
Complaint that the exhaust fan turns on on its own. Customer stated that the fan went turned on at 2am and was not able to turn it off. Tech has had experience with this type of issue and has found it to be the thermistor that controls the fan when cooking under the unit and there is too much heat. Unit will need sensor. ; ordrng 1 W10536989 (thermistor), schdld next appmnt for 6/22 THU !, saved tckt [SdLink
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADB2
Near Rock Creek, OH 44084
Tim G.
Job Details: 06/16/2017
Replaced water valve and inner door insulation. Op test good. No leaks ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDW01
Near Streetsboro, OH 44241
Tim G.
Job Details: 06/16/2017
nstalled new control kit, op test good. Read over service pointer labeled in the notes and found this unit is not having that described issue. ; Job Cmpltd
We serviced a
NTW4705EW0 AMANA
Model WASHER
Near Cleveland, OH 44121
Corina B
Job Details: 06/16/2017
Cust had aaron fax over the reciept. Re schedule appt. for next week. Pre id a main control. Office to order part when receipt comes through; ordrng 1 W10915584 (CONTROL), schdld next appmnt for 6/21 WED
We serviced a
WRT541SZDB00 WHIRLPOOL
Model REFRIGERATOR
Near Mentor, OH 44060
Corina B
Job Details: 06/16/2017
Replaced the fan blade, seal around the evap fan and silicon the frame freezer. Found the fz gasket was not touching the frame of the unit. Steamed the gasket out. Optest ok.; Job Cmpltd
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Saybrook Township, OH 44004
Arthur V
Job Details: 06/16/2017
Cust complaint that unit would nit complete cycle. Ran diagnostics no errors--- ran a auto cycle. Passed. Cycled with small load --- unit filled,advanced to wash,advanced to rinse, lid lock came on. Then unit advanced to spin and spun out clothes. Done light came on and lid lock opened. Unit op test good. Unit completed whole cycle passed all tests. Auto and manual. Could not duplicate issue. Ran recalibration cycle per techline after running recalibration. Checked for error codes No codes found RON--- file number. 7719314456----; Job Cmpltd,
We serviced a
MFF2558VEW4 maytag
Model refrigerator
Near Mentor, OH 44060
Corina B
Job Details: 06/16/2017
CC that there is water coming out of the fz. Found the drain tube is clogged. Replaced the drain tube from t/s. Steamed the drain tube out. Optest ok. ; used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd
We serviced a
MVWB835DW1 MAYTAG
Model WASHER
Near Timberlake, OH 44095
Corina B
Job Details: 06/16/2017
CC that there is a squeak when its running. Ran a rinse and spin. Had cust put 6 bath towels and fill washer ran a drain and spin. Could not duplicate the problem. Did lift the top and found the metal was rubbing on a screw, bent the frame in so the frame doeant rub against the frame. Optest ok.; Job Cmpltd
We serviced a
LAT2300AAE MAYTAG
Model WASHER
Near Euclid, OH 44143
Corina B
Job Details: 06/16/2017
CC tht its not spinning and leaking water. Found the transmission is leaking. Will need anew transmission. Cust does not want to repair. Cust pd sc. ; Job Cmpltd
We serviced a
MFW2055DRM00 MAYTAG
Model REFRIGERATOR
Near Euclid, OH 44123
Corina B
Job Details: 06/16/2017
CC that the unit is not cooling. Ff 74.4 fz 37.5. Found the fz was covered in ice. And evap fan not running. Removed the evap cover and the evap fan was covered in ice. Steamed the ice from the fan, started running. Found the left side door gasket was not a tight seal. Steamed the door gasket on the left side. Fz door is sealing properly. Optest ok. ; Job Cmpltd
We serviced a
WRF532SMBM01 WHIRLPOOL
Model REFRIGERATOR
Near Painesville Township, OH 44077
Corina B
Job Details: 06/16/2017
CC that the unit is not cooling. Checked temps Fz 45* ff 49*. Removed the evap cover. Frost on the rt corner of the evap. Recovered the freon. Replaced the drier filter from t/s. Charged system to 5.0oz. Of freon. Advised cust to keep an eye on the temps. Frost on the evap. Optest ok. ; used 1 WPW10143759 (DRIER) from stock, Job Cmpltd
We serviced a
KDFE104DWH4 WHIRLPOOL
Model DISHWASHER
Near North Madison, OH 44057
Corina B
Job Details: 06/16/2017
Replaced the main control and ui. Ran calibration. Optest ok. ; Job Cmpltd,
We serviced a
WRX988SIBM00 WHIRLPOOL
Model REFRIGERATOR
Near Claridon Township, OH 44024
Dan H
Job Details: 06/16/2017
We serviced a
KRFF302ESS01 WHIRLPOOL
Model REFRIGERATOR
Near Lakewood, OH 44107
Dan H
Job Details: 06/16/2017
Customer complaint that unit is leaking water from reservior, confirmed, reservior has a pin hole in it, unit needs new water reservior; ordrng 1 WP12706112 (TANK), schdld next appmnt for 6/21 WED
We serviced a
KFIS25XVMS2 KITCHENAID
Model REFRIGERATOR
Near Lakewood, OH 44107
Dan H
Job Details: 06/16/2017
Installed new control, op test good, then customer complaint that deli drawer lid and kick plate is broken, found tab on kickplate broken and unable to mount to unit, found deli drawer track broken, unit needs new deli drawer track and kickplate; ordrng 1 W10874836 (TRACK) and 1 W10874836 (TRACK) and 1 WPW10534155 (KICKPLATE), schdld next appmnt for 6/21 WED
We serviced a
WOS92EC7AB01 WHIRLPOOL
Model WALL OVEN
Near Highland Heights, OH 44143
Dan H
Job Details: 06/16/2017
Installed new high limit thermostat and thermal fuse, op test good; Job Cmpltd
We serviced a
MZF34X20DW00 MAYTAG
Model FREEZER
Near Cleveland, OH 44113
Dan H
Job Details: 06/16/2017
Customer complaint of frost build up and and food in upper door not freezing, door is sealing, no air leaks in cabinet, temperature at 3 degrees, unit is operating as designed ; Job Cmpltd,
We serviced a
WRT311FZDB00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44102
Dan H
Job Details: 06/16/2017
Customer complaint that unit is not cooling, fresh food section temperature at 39 degrees, freezer section temperature at 5 degrees, evaporator fan is running, evaporator has good frost pattern, compressor and condenser fan are running, unit is operating as designed ; Job Cmpltd
We serviced a
MFI2570FEZ02 MAYTAG
Model REFRIGERATOR
Near North Olmsted, OH 44070
Dan H
Job Details: 06/16/2017
Customer complaint that unit does not dispense ice, confirmed, found auger motor disconnected, connected auger motor, unit dispenses ice now, op test good ; Job Cmpltd
We serviced a
MFX2876DRM00 MAYTAG
Model REFRIGERATOR
Near Lakewood, OH 44107
Dan H
Job Details: 06/16/2017
Customer complaint of ice build up on freezer section floor, found ice buildup common with evaporator drain tube clog, unit needs drain tube and ice cleared, cleared ice and evaporator drain tube, op test good, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line ; Job Cmpltd
We serviced a
KUDS30IXWH4 WHIRLPOOL
Model DISHWASHER
Near Beachwood, OH 44122
Dan H
Job Details: 06/16/2017
Installed new control and user interface, op test good,; Job Cmpltd
We serviced a
MAYTAG WASHER
Model MVWB450WQ2
Near Madison Township, OH 44057
Arthur V
Job Details: 06/15/2017
Replaced parts listed. Op test good. Ran complete rinse and spin cycle no leaks. ; Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model LEQ8000JQ3
Near Madison Township, OH 44057
Arthur V
Job Details: 06/15/2017
Found element open Needs replaced replaced with truck stock. Op test good ; used 1 279838 (ELEMENT) from stock, , Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Painesville Township, OH 44077
Gail V.
Job Details: 06/15/2017
Customer called Whirlpool to tell them that he did not want the refrigerator to leak through his floor into his basement but in reality this is a condensation issue where condensate is forming on the top of his freezer gasket. So there is no actual damage being done at this time I be leave that unit should have right door adjusted slightly down to be even with left door and I think silicone should be put on Mullion strip where it meets the frame. Make this a av only call i have the silicone. RECIEVED ONLY ONE PART.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Hambden Township, OH 44024
Robert A.
Job Details: 06/15/2017
Complaint will not turn on, 120vac at outlet, 120vac at c/b, no heart beat, needs control; ordrng 1 W11116592 (CONTROL), schdld next appmnt for 6/21 WED !,
We serviced a
MEDB835DW3 MAYTAG
Model DRYER
Near Lorain, OH 44053
Paul H.
Job Details: 06/15/2017
Ran machine, tested temps, temps tested ok, cycling properly, checked exterior venting, mediocre air flow found, recommend venting be cleaned, unit functioning regularly. Also recommended that flexible venting be replaced with semi rigid; Job Cmpltd
We serviced a
KITCHENAID DBL WALL OVEN
Model KEBS277BSS00
Near Chagrin Falls, OH 44023
Robert A.
Job Details: 06/15/2017
Installed control and sensor, tested unit, op test ok; Job Cmpltd,
We serviced a
KFIS29PBMS02 WHIRLPOOL
Model REFRIGERATOR
Near Westlake, OH 44145
Paul H.
Job Details: 06/15/2017
System was previously evacuated, prepared compressor and drier, replaced, pressure tested system, test ok, pulled system to 30psi vaccuum for 20 minutes, held pressure, charged with 5.5oz of R134a, pressure good, sealed system, op test ok; Job Cmpltd
We serviced a
FFGF3023LWF FRIGIDAIRE
Model RANGE
Near Elyria, OH 44035
Paul H.
Job Details: 06/15/2017
FL burner not lighting, found debris in burner port at igniter, cleared and tested, op test ok, not charging full labor, (senior discount and quick work).; Cllctd
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSSS42FKX00
Near Bainbridge, OH 44023
Robert A.
Job Details: 06/15/2017
Found unit open and off, plugged in, turned on, comp and fans running, unit starting to cool, watched unit, temps dropping, no alarms, cust to watch; Job Cmpltd
We serviced a
WRS325FDAM01 WHIRLPOOL
Model REFRIGERATOR
Near Middleburg Heights, OH 44130
Chad P.
Job Details: 06/15/2017
Found dispenser door not opening all the way causing ice to build up and back into chute. Also, door not closing completely. Needs disp assy replaced.
We serviced a
WRF736SDAM13 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44149
Chad P.
Job Details: 06/15/2017
Found water very slow to fill at disp and small cubes again. Removed filter and replaced. Op test no good. Opened supply to unit. No change. Found filter head not sealing completely. Needs housing replaced. Advised cust to call drop and complain about short filter life. ; ordrng 1 WPW10238156 (HOUSING)
We serviced a
MVWC565FW0 MAYTAG
Model WASHER
Near Olmsted Township, OH 44138
Chad P.
Job Details: 06/15/2017
Found unit will not fill with cold water. Water supply checks good. Found cold water solenoid open. Needs valve assy replaced. ; ordrng 1 W11038689 (VALVE, INLET),
We serviced a
FAFW3801LW5 FRIGIDAIRE
Model WASH/DRY STACK
Near Brook Park, OH 44142
Chad P.
Job Details: 06/15/2017
Found basket jamming up. Found play in basket and damage to front tub. Will require, front and rear tubs. Basket, bellow, pulley and belt.
We serviced a
RED4516FW0 ROPER
Model DRYER
Near Lorain, OH 44053
Paul H.
Job Details: 06/15/2017
No heat, found hi-limit open, not a truckstock, ordering, also venting is foil-type, recommended replacing with semi-rigid; ordrng 1 W10900067 (THERMAL CUTOFF),
We serviced a
KRFF300ESS00 WHIRLPOOL
Model REFRIGERATOR
Near Olmsted Falls, OH 44138
Paul H.
Job Details: 06/15/2017
Took temps, 40s in FC, 50s in RC, loud compressor, issue is an inefficient compressor, ordering; ordrng 1 WPW10143759 (drier-uv) and 1 WPW10507886 (compressor
We serviced a
MVWC565FW0 MAYTAG
Model WASHER
Near Wellington, OH 44090
Paul H.
Job Details: 06/15/2017
Ran diagnostics, no errors, ran manual lid lock, operating properly, however control randomly attempting to lock and unlock even when not in use. Ordering main control; ordrng 1 W10916229 (CNTRL)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2611LWHA
Near Suffield Township, OH 44260
Tim G.
Job Details: 06/15/2017
Installed new fill tube and cleared ice around the fan, op test good. Cycled ice maker and found no leaks. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
MAYTAG DISHWASHER
Model MDB4709PAW2
Near Kent, OH 44240
Tim G.
Job Details: 06/15/2017
Customers complaint is that the unit isn't always dispensing the detergent and or isnt disolving the detergent when it does. Checked units errors and found a 6-2 fill valve ele prob, 6-1 low no water, 5-2 door stuck closed, 10-1 dispenser eletrical problem. Tech checked all connections and found good. Checked the float switch for obstructions and found none. Due to the type of errors and not finding any wiring issue the cause of failure is found to be within the control. Ordering control. Tech also corrected drain hose under the sink by adding a loop. ; ordrng 1 W10595570 (cntrl-elec), schdld next appmnt for 6/21 WED !,
We serviced a
WRS325FDAM04 WHIRLPOOL
Model REFRIGERATOR
Near Willowick, OH 44095
Corina B
Job Details: 06/15/2017
CC that there is frost building up in the fz. Found the fz door gasket is not a tight seal. Steamed the gasket out with the steamer. Optest ok. ; Job Cmpltd,
We serviced a
GX2FHDXVB04 WHIRLPOOL
Model REFRIGERATOR
Near Mentor, OH 44060
Corina B
Job Details: 06/15/2017
Replaced the fz door gasket. Gasket is closing tight. CC that the fz door is hard to close. Found frost on the rails, steamed the frost of thr rails and lput a thin cost of vasoline on the rails. Optest ok. ; Job Cmpltd
We serviced a
WTW4950XW3 WHIRLPOOL
Model WASHER
Near Painesville Township, OH 44077
Corina B
Job Details: 06/15/2017
CC that the basket spins fast and makes a loud noise. Ran diag no codes. Ran an auto test. Ran a drain and spin. Will need a gearcase. Office to order part. ; ordrng 1 W10806333 (gearcase), schdld next appmnt for 6/20 TUE
We serviced a
GI7FVCXWQ00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44108
Corina B
Job Details: 06/15/2017
Relaced the control board. The evap fan is not running. Removed cover found it covered in ice, again. Steamed the fan, ran diag fan did not turn on. Found the drain tube is not draining. Service pointer Special Project S38253 will cover the drain tube. Will need a new evap fan and drain tube. Office to order parts. ; ordrng 1 W10619951 (tube-drain) and 1 WPW10276647 (motor-evap 15578), schdld next appmnt for 6/20 TUE
We serviced a
WRF990SLAM00 WHIRLPOOL
Model REFRIGERATOR
Near Willowick, OH 44095
Corina B
Job Details: 06/15/2017
CC that the ff keeps leaking water. Found the drain pan is cracked in half. Will need a new drain pan. Office to order part. Rs per cust req; ordrng 1 WPW10537710 (pan-drip 4528), schdld next appmnt for 6/21 WED
We serviced a
WRF736SDAM14 WHIRLPOOL
Model REFRIGERATOR
Near Painesville Township, OH 44077
Corina B
Job Details: 06/15/2017
I scratched the trim and the shield. Office to order parts. ; ordrng 1 W10606657 (shield) and 1 WPW10402180 (trim), schdld next appmnt for 6/19 MON
We serviced a
KRFF507ESS01 KITCHENAID
Model REFRIGERATOR
Near Munson Township, OH 44024
Chris H.
Job Details: 06/15/2017
Customer complaint that unit was leaking out of the ice bucket, ff temp at 50 set to 33, frz temp at -5 set to -5, ff evap was covered in ice build up, cleared with steamer, ff evap fan is making noise, complaint frz drawer pops, found left slide rails binding, needs left rail nd ff evap fan, confirmed with bj ordering parts; ordrng 1 W10625067 (bracket) and 1 W11033168 (FF EVAP WITH THERMISTORS ) and 1 WPW10389152 (suppor
We serviced a
M1BXXLZYB00 MAYTAG
Model REFRIGERATOR
Near Highland Hills, OH 44122
Chris H.
Job Details: 06/15/2017
Customer complaint that unit leaks from underneath unit only when the icemaker is turned on, cycled icemaker several times unit is not leaking from icemaker line, found unit has a cracked evap drain pan causing the leak, unit needs a new drain pan, confirmed with bb; ordrng 1 W10890667 (DRAIN PAN), schdld next appmnt for 6/20 TUE
We serviced a
KDFE204EBL2 WHIRLPOOL
Model DISHWASHER
Near Chester Township, OH 44026
Chris H.
Job Details: 06/15/2017
Installed new feed tube and manifold, upper rack is now engaging properly; Job Cmpltd
We serviced a
ZIRP360NXARH MONOGRAM
Model REFRIGERATOR
Near Pepper Pike, OH 44124
Chris H.
Job Details: 06/15/2017
Installed new spring, op test good ;, Job Cmpltd,
We serviced a
GHWN4250D0WW GE
Model WASHER
Near Maple Heights, OH 44137
Chris H.
Job Details: 06/15/2017
Installed new parts, op test good; Job Cmpltd
We serviced a
MTB2156GEB WHIRLPOOL
Model REFRIGERATOR
Near Garfield Heights, OH 44105
Chris H.
Job Details: 06/15/2017
Installed new thermostat, op test good ; Job Cmpltd
We serviced a
WRS571CIDM01 WHIRLPOOL
Model REFRIGERATOR
Near North Olmsted, OH 44070
Dan H
Job Details: 06/15/2017
Customer complaint that unit is not making any ice, cycled ice maker, ice maker did not cycle, unit flashed faulty motor error, unit needs new ice maker ; ordrng 1 W10873791 (ice maker ), schdld next appmnt for 6/20 TUE
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Cleveland, OH 44120
Dan H
Job Details: 06/15/2017
Customer complaint that lid locked and customer cannot get clothes out, lid unlocked when tech arrived, customer had already recieved comtrol ordered from yesterdays diagnosis, installed new control, ran recalibration cycle, op test good ; Job Cmpltd
We serviced a
TPX24PPBGBB GE
Model REFRIGERATOR
Near Bay Village, OH 44140
Dan H
Job Details: 06/15/2017
Customer complaint that unit is leaking water, found water dispenser line cracked at valve, removed cracked line, rest of line is good, reinstalled into valve, op test good ; Job Cmpltd
We serviced a
NTW4516FW1 AMANA
Model WASHER
Near Westlake, OH 44145
Dan H
Job Details: 06/15/2017
Customer complaint that unit was making noise and not advancing to mext cycle, found standing water in basket, unit unplugged when tech arrived, plugged unit in, found unit paused on rinse cycle, canceled cycle, water drained, ran diagnostics no error codes found, ran manual test cycle, all components are working, started normal wash cycle, unit filled and advanced to wassh cycle, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd
We serviced a
NTW4600YQ1 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44135
Dan H
Job Details: 06/15/2017
Installed new suspension rods, op test good ; Job Cmpltd
We serviced a
MFF2055FRB00 MAYTAG
Model REFRIGERATOR
Near Bay Village, OH 44140
Dan H
Job Details: 06/15/2017
Customer complaint that unit runs too long, found freezer section door open on right side, reset drawer tracks, door is closing now, op test good ; Job Cmpltd
We serviced a
KEBS179BSS00 KITCHENAID
Model WALL OVEN
Near Fairview Park, OH 44126
Dan H
Job Details: 06/15/2017
Installed new bake element, op test good ; Job Cmpltd
We serviced a
WRT138FZDM00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44113
Dan H
Job Details: 06/15/2017
Customer complaint that unit is not making ice, found ice maker not plugged in, plugged in ice maker, ice maker started cycle and filled, op test good
We serviced a
KFIV29PCMS03 KITCHENAID
Model REFRIGERATOR
Near Cleveland, OH 44106
Dan H
Job Details: 06/15/2017
nstalled new led module, op test good ; Job Cmpltd
We serviced a
WFC7500VW2 WHIRLPOOL
Model WASHER
Near Cleveland Heights, OH 44118
Dan H
Job Details: 06/15/2017
Installed new motor, op test good ; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Solon, OH 44139
Robert A.
Job Details: 06/15/2017
Installed adapter/fan service kit, checked frz drawers, lubricated slides, good, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWQ05
Near Ravenna, OH 44266
Tim G.
Job Details: 06/15/2017
Customers complaint is that the unit collects and freezes water on the bottom of the fz. Checked and found the old style grommet drain. Quoted customer for updated p-trap drain and replaced same. Cleared ice and opened drain with steamer, op test good. Per service matters charge part to S38253; used 1 W10619951 (TUBE-DRAIN) from stock, , Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Highland Heights, OH 44143
Robert A.
Job Details: 06/15/2017
Ran diagnostics, off bal, ran recal cycle, leveled unit, ran spin, good, started normal wash, correct fill, op test ok; Job Cmpltd,
We serviced a
GE MICROWAVE B-IN
Model CVM1790SS1SS
Near Willoughby, OH 44094
Arthur V
Job Details: 06/15/2017
Found door switches not lining up properly. Adjusted switch tree. Door making contact now. Unit op test good ; Job compltd
Near Ravenna, OH 44266
Tim G.
Job Details: 06/15/2017
Whirlpool refrigerator GB2FHDXWQ05, Customers complaint is that the unit collects and freezes water on the bottom of the fz. Checked and found the old style grommet drain. Quoted customer for updated p-trap drain and replaced same. Cleared ice and opened
We serviced a
WHIRLPOOL WALL OVEN
Model KEBS207SBL04
Near Solon, OH 44139
Tim G.
Job Details: 06/15/2017
Customers complaint is that the unit is not keeping a correct temp (burning things). Checked unit and noticed the upper oven gasket torn. Tested the unit at a 350 bake and allowed to pre heat while working on the cook top. Tested the temps of both upper and lower and found with in temp. Ordering door gasket. ; ordrng 1 WP8304493 (gaskt-door), schdld next appmnt for 6/21 WED !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model MRT311FFFZ00
Near MENTOR ON THE, OH 44060
Gail V.
Job Details: 06/15/2017
Cust complaint that she can put VERY little product in deli drawer without the drawer sliding forward and sometimes falling out. Austin--- file number ---7719307302. Then Rick- according to Rick (senior tech) this is the way it is designed and this is not a drawer that you are supposed to not support when you pull it out. There are no bearings or glides that support drawer and there is nothing wrong i can do to change issue for customer. : customer wants to say " this product is poor, i should not have to be so overly conscience of opening the meat drawer. I am sick of it hitting the floor!!!!!!!i can not do a full week shopping!!! I will never recommend product. Actually i want to return this overprice ,inferiority made hunk of junk. Call me and take this back!!!! This is a hardship to own !!!!!!!!!!!junk junk. Carol ivancic i am told nothing can be done!!!! ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model MRT311FFFZ00
Near MENTOR ON THE, OH 44060
Gail V.
Job Details: 06/15/2017
Cust complaint that she can put VERY little product in deli drawer without the drawer sliding forward and sometimes falling out. Austin--- file number ---7719307302. Then Rick- according to Rick (senior tech) this is the way it is designed and this is not a drawer that you are supposed to not support when you pull it out. There are no bearings or glides that support drawer and there is nothing wrong i can do to change issue for customer. : customer wants to say " this product is poor, i should not have to be so overly conscience of opening the meat drawer. I am sick of it hitting the floor!!!!!!!i can not do a full week shopping!!! I will never recommend product. Actually i want to return this overprice ,inferiority made hunk of junk. Call me and take this back!!!! This is a hardship to own !!!!!!!!!!!junk junk. Carol ivancic i am told nothing can be done!!!! ; Job Cmpltd,
We serviced a
WDF520PADM7 WHIRLPOOL
Model DISHWASHER
Near LaGrange Township, OH 44050
Paul H.
Job Details: 06/15/2017
Replaced control board, ran test cycle, no issues, op test ok; Job Cmpltd
We serviced a
GTZ21GBEBSS GE
Model REFRIGERATOR
Near Mayfield Heights, OH 44124
Jeff M
Job Details: 06/15/2017
The rear panel has not arrived yet. I also like to order the fan blades because of lot of noises can occur from off-balance blades. I was able to dampen the noise by shoving cardboard along the top of the panel and ceiling of the freezer section see picture.; ordrng 1 WR02X12499 (fan
We serviced a
MAYTAG WASHER
Model MVWC416FW0
Near WILOUGHBY HLS, OH 44092
Robert A.
Job Details: 06/15/2017
Ran diagnostics, no water entering unit, tested valves, low water flow, found shut off almost closed, corrected, good, water leaking on floor, reset drain hose, ran recal cycle, good started bulky load, good, propper fill, no leak found op test ok; Job Cmpltd,
We serviced a
KITCHENAID COOK TOP
Model KECC508RPB04
Near Solon, OH 44139
Tim G.
Job Details: 06/15/2017
nstalled new cooktop, op test good. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd,
We serviced a
WHIRLPOOR DISHWASHER
Model WDT710PAYM4
Near South Russell, OH 44022
Tim G.
Job Details: 06/15/2017
Installed new wiring harness, control and control panel. Tested a normal wash cycle op test good. ; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WFW9400SW03
Near Geneva, OH 44041
Arthur V
Job Details: 06/15/2017
Getting a f70 error code. Unplug mcu still getting error. Needs main ccu part number = WPW10271606--- . Cust to call back if repair is wanted. ; , Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF993FIFM00
Near Edgewood, OH 44004
Gail V.
Job Details: 06/15/2017
Replaced ice maker. Op test good ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWS06
Near Ashtabula, OH 44004
Arthur V
Job Details: 06/15/2017
Found ball of ice around area where refrigerant lines come into freezer. Cleared all ice and applied silicone to area around refrigerant lines ---- unit op test good ; Cllctd $200.64 cash, Job Cmpltd, saved tckt [SdLink
We serviced a
MAYTAG DRYER
Model MEDC215EW0
Near Conneaut, OH 44030
Arthur V
Job Details: 06/15/2017
Found rollers faulty causing noise issue. Replaced drum rollers. IdLer pulley and belt still in good condition u op test good ; used 1 349241T (ROLLER KIT) from stock, Job Cmpltd,
We serviced a
MAYTAG REFRIGERATOR
Model MBF2258XEW1
Near Conneaut, OH 44030
Arthur V
Job Details: 06/15/2017
Replaced ice maker. Cycled unit op test good. Unit filled after cycling ; Job Cmpltd,
We serviced a
DRYER ELE DRYER
Model FAQE7011KW0
Near Madison Township, OH 44057
Arthur V
Job Details: 06/15/2017
Found blower wheel cracked and needs replaced. ; ordrng 1 131775600 (blwr housing w/wheel), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,, schdld next appmnt for 6/20 TUE !,
We serviced a
KENMORE DISHWASHER
Model 665.13263K113
Near Chardon, OH 44024
Robert A.
Job Details: 06/15/2017
Replaced adjusters, op test ok; used 1 W10712395 (ADJUSTED (SET OF 2)34.36) from stock, , Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW8200YW0
Near Chardon, OH 44024
Robert A.
Job Details: 06/15/2017
Ran drain and spin, bearings making noise, replaced, ran unit, op test ok; used 1 W10435302 (BEARING105.51) from stock, , Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KDDC24CVS01
Near WARRENSVL HTS, OH 44122
Robert A.
Job Details: 06/15/2017
Unable to move unit, need to r/s for a different techCust to make accessible; schdld next appmnt for 6/20 TUE !, saved tckt [SdLink
Near South Russell, OH 44022
Tim G.
Job Details: 06/15/2017
Whirlpool dishwasher WDT710PAYM4, installed new wiring harness, control and control panel. Tested normal wash, op test good.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPRH19D7LF1
Near WARRENSVL HTS, OH 44122
Robert A.
Job Details: 06/15/2017
Installed door, handle and mounts, op test ok; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KUDS35FXSS0
Near Seven Hills, OH 44131
Robert A.
Job Details: 06/15/2017
Found t fuse open, jumped out, good, replaced, op test ok; used 1 W10402110 (FUSE25.18) from stock, , Job Compltd