We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Avon, OH 44011
Angel
Job Details: 11/06/2023
Cc that still not making ice. Took temperatures in freezer and it was at 8* and icebox at 28*. Went through all the steps in service pointer and everything checks out good so I called tech line spoke with chris explained issue and all the parts that have been replaced and he had me do some other test checked out good said theres got to be a cooling issue but temps in freezer are not bad and all air ducts are flowing as should so he asked me to replace icebox fan ordering fan. ordrng 1 W10846539 (Fan)
We serviced a
MAYTAG WASHER
Model MVWB865GW1
Near Avon, OH 44011
Angel
Job Details: 11/06/2023
"Cc that unit is loud during the spin cycle. Customer already had the unit with towels on a spin cycle and the sound is the gearcase. Looked underneath and theres oil around cabinet and drain pump. Unit will need gearcase, clutch, slider and stator replaced.; ordrng 1 W11393685 (Gearcase) and 1 W10734521 (Slider) and 1 W10754448 (Clutch) and 1 W10915700 (Stator)"
We serviced a
WHIRLPOOL DRYER
Model WED5100HW3
Near Newbury, OH 44065
Joe O
Job Details: 11/06/2023
Installed control and ui. Ran test cycle. Advised customer to monitor. Op test ok
We serviced a
MAYTAG WASHER
Model MVWB965HW0
Near Amherst, OH 44001
David R
Job Details: 11/06/2023
"Replaced latch, ran test mode 51/52. All components working. Ran a normal cycle to test. Good. Cycling. Op Test Ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Madison, OH 44057
Dan H
Job Details: 11/03/2023
"Customer complaint of loud noise, ran drain and spin cycle, fill hose is tapping back panel, unit is operating as designed"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Ashtabula, OH 44004
Dan H
Job Details: 11/03/2023
"Customer complaint that unit shakes violently, confirmed, suspension is worn out, unit needs new suspension ; ordrng 1 W11130362 (Suspension), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Lorain, OH 44052
Angel
Job Details: 11/03/2023
Replaced control board tested unit opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near North Royalton, OH 44133
Bill
Job Details: 11/03/2023
"Cc freezer stops freezing randomly, could not confirm. Pulled diagnostics ran test on all thermistors and thermostat, did find records of high temps. Ordered new control and Ui, office to follow up as control was out of stock.; ordrng 1 W11664342 (Control) and 1 W11574767 (Ui)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Oakwood Village, OH 44146
Bill
Job Details: 11/03/2023
"Changed hose, and sealed cabinet seams with caulk. Opt test good."
We serviced a
GE REFRIGERATOR
Model GTS22KBPBRCC
Near Mentor, OH 44060
Dan H
Job Details: 11/03/2023
"Installed new evaporator fan motor, op test good"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Atwater, OH 44201
Corina B
Job Details: 11/03/2023
CC that water is leaking on the side. Confirmed. Found the drain hose not installed correctly. Reinstalled the drain hose. Opt test ok.
We serviced a
MAYTAG DRYER
Model MDE2400AYW
Near Cleveland Heights, OH 44106
Joe O
Job Details: 11/03/2023
Cc: scraping noiseFound zipper wedged in drum bearing. Pulled zipped. Tested. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model GU2275XTVY0
Near Chardon, OH 44024
Jason N
Job Details: 11/03/2023
"Cc unit door falls down easily and grinding noise during cycleCustomer states the grinding noise has since stopped after initial call for service. Ran wash cycle for several minutes, canceled and drained. No abnormal noise heard, motor and pump are slightly noisy. Found door opening has no resistance. Checked hinge components. Found both side friction pads are missing. Quoted customer repair cost. ; ordrng 2 WP8268961 (Pad)s"
We serviced a
MAYTAG WASHER
Model Mvwc465hw2
Near Streetsboro, OH 44241
Corina B
Job Details: 11/03/2023
CC that the unit is leaking when doing a big load. Started a normal cycle with a blanket. Found the water leaking leaking goes on the tub ring then leaks when it spins. Replaced the valve from t/s. Tested. Opt test ok. ; used 1 W11210459 (VALVE) from stock
We serviced a
KITCHENAID DISHWASHER
Model KUDC10IXWH1
Near Shaker Heights, OH 44120
Joe O
Job Details: 11/03/2023
Cc: door not closingFound door not seated properly. Re seated. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Westlake, OH 44145
Manny
Job Details: 11/03/2023
"Cc unit stuck in a cycle, verified and code f0e9 for off balance load, f6e1 for control issues and f7e7 for motor not reaching RPM, shocks are bad, and cause the unit to hit the floor causing the pulley to get damaged while rubbing ; ordrng 1 W11513246 (Control) and 1 W11396716 (Suspension) and 1 W10721967 (drive pulley) and 1 W11239857 (belt)"
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near North Royalton, OH 44133
Corina B
Job Details: 11/03/2023
"CC that the u it does not drain all the time. Confirmed. Found there is a broken wire to the drain pump. Will need a new harness. ; ordrng 1 W11568984 (Harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Broadview Heights, OH 44147
Corina B
Job Details: 11/03/2023
CC that the ff door opens all the way. Confirmed. Advised Cust this is normal to have the door open all the way because of the weight of the food. No feet on this model to raise the unit. Opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Solon, OH 44139
Corina B
Job Details: 11/03/2023
CC that there is a gap in the gasket and the door. Confirmed. Steamed out the gasket. Used Vaseline around the gaskets. Opt test ok.
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HW08
Near North Ridgeville, OH 44039
Manny
Job Details: 11/03/2023
"Cc unit bulb not coming on verified and control no sending power to bulb, replaced control and installed bulb opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WFW95HEXW1
Near Avon, OH 44011
Manny
Job Details: 11/03/2023
"Cc unit gives code f8e2, verify and code for dispenser issue, ran diagnostics and unit gets stuck on step 3, dispenser actuator clicking, unit needs dispenser and actuator, but dispenser is discontinued, customer want us to try a nationwide search and see if we find it; ordrng 1 W10351808 (Dispenser(discontinued)) and 1 WPW10352973 (switch-dis), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Amherst, OH 44001
Marie V
Job Details: 11/03/2023
Cc of door seal broken. Confirmed replace it. Used petroleum jelly on it. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Rocky River, OH 44116
Angel
Job Details: 11/03/2023
Replaced tub made sure unit was running as should and not leaking opt test good.
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Cleveland, OH 44111
Angel
Job Details: 11/03/2023
"Replaced console tested unit and now working as should opt test good."
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Cleveland, OH 44111
Angel
Job Details: 11/03/2023
"Cc that unit sometimes gives a F8E3 error code. Asked customer how much detergent he uses and he stated that he uses 4 pods too wash clothes, explained to customer thats to much detergent recommended him to use only one pod to avoid issues again and still replaced pressure just incase and ran a test cycle and passed opt test good."
We serviced a
MAYTAG WASHER
Model MVWC555DW0
Near Avon Lake, OH 44012
Angel
Job Details: 11/03/2023
"Cc that unit during the wash cycle is making a constant clicking sound. Tested unit in diagnostics and no clicking noise, so we started a cycle with some towels and see if we can hear the sound and nothing everything was running normal customer stated that if it would happen again she would try to video it to try to pin point issue."
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Sheffield, OH 44054
Angel
Job Details: 11/03/2023
Replaced drain hose tested unit opt test good. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
KITCHENAID WALL OVER ELE
Model KODE500ESS20
Near Chagrin Falls, OH 44023
Corina B
Job Details: 11/03/2023
"Checked the tstat, good. Will need a harness and the controls. ; ordrng 1 W11245674 (Harness) and 1 W11448962 (Control) and 1 W11598200 (Control)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Westlake, OH 44145
Manny
Job Details: 11/03/2023
"Cc fz door not closing, verified and wont close, found both fz bins warped and preventing the door from sliding all the way, unit needs fz bins; ordrng 1 W11387053 (Bin) and 1 W11387048 (Bin)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near Westlake, OH 44145
Manny
Job Details: 11/03/2023
"Cc unit smell like burnt, verified and residual plastic on heater ran test opt test ok, advised customer to make sure nothing plastic is touching the heater and to run a clean cycle to get rid of any smell"
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Fairview Park, OH 44126
Manny
Job Details: 11/03/2023
"Replace suspension, opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Fairview Park, OH 44126
Manny
Job Details: 11/03/2023
"Replace icemaker, fill tube and heater, ran harvest and pass, ran fill test and pass, opt test ok; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model CHW9160GW1
Near Cleveland, OH 44113
Manny
Job Details: 11/03/2023
"Replace switch and control cant reset the code noticed a lot of detergent in the Ui and in the button membrane, ordering ui and membrane.; ordrng 1 W11455205 (Ui) and 1 W11446263 (Membrane)"
We serviced a
KITCHENAID WALL OVEN
Model KGRS505XSS03
Near Bay Village, OH 44140
Bill
Job Details: 11/03/2023
"Cc oven not heating, confirmed cc. Monitored the igniter, igniter would not glow. Changed igniter. Tested opt test good.; used 1 12400035 (IGNITER) from stock"
We serviced a
GE WALL OVEN GAS
Model JGB645SEK2SS
Near Lakewood, OH 44107
Bill
Job Details: 11/03/2023
"Changed gas valve, opt test good."
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Lakewood, OH 44107
Bill
Job Details: 11/03/2023
"Cc not heating, confirmed cc. Found the heating element was not attached to the vent tube, reattach heating element. Changed thermal cutoff, tested opt test good."
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Cleveland, OH 44102
Bill
Job Details: 11/03/2023
"Changed Ui panel, opt test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS02
Near Independence, OH 44131
David R
Job Details: 11/03/2023
"Replaced pan kit and fan assembly. Reset power to unit and reset temp settings. Good. Unit is good. Changed test 7 to step 2 auto 8 hrs defrost. Good. Op Test Ok ; used 1 SHIPPING (SHIPPING LOGISTICS*), and 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Cleveland, OH 44111
David R
Job Details: 11/03/2023
Replaced motor. Ran diagnostics test mode. All components working. Op Test Ok.
We serviced a
KENMORE DRYER
Model 11086566810
Near Brook Park, OH 44142
David R
Job Details: 11/03/2023
"Replaced parts customer had, door cables. Tested. Good. Op Test Ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Brook Park, OH 44142
David R
Job Details: 11/03/2023
"No shut off ram came with icemaker, put new icemaker in and motor sparked. Ordering a new icemaker and shut off arm. ; ordrng 1 WPW10474785 (Shut off arm) and 1 W11542654 (Icemaker)"
We serviced a
SAMSUNG DRYER
Model DVG52M7750V/A3
Near Grafton, OH 44044
Marie V
Job Details: 11/03/2023
"Cc that unit sounds angry. Started unit, confirmed , unit is shaking a lot. Took apart. Found blower wheel full with lint, cleaned out. Tested unit. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ2
Near Columbia Station, OH 44028
Marie V
Job Details: 11/03/2023
"Diagnose unit and will need new burner. He will call back if they want to continue. ; ordrng 1 W10823727 (Burner lf), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG OTR MICROWAVE
Model MMV1175JZ01
Near Strongsville, OH 44149
Marie V
Job Details: 11/03/2023
"Cc of unit not heating properly the recipe will say min and sometimes food still cold. Tested unit, working properly, did test on water from 68* to 105*, 1 min. Explain cust that time may vary depending on food. Unit is working as designed at this point.Op test ok"
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Strongsville, OH 44136
Marie V
Job Details: 11/03/2023
"Cc that unit is squeaking. Confirmed, needed new rollers. Replaced from part that was sent. Tested unit. Op test ok"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519HZ07
Near Parma, OH 44130
Marie V
Job Details: 11/03/2023
"Cc that unit does not works. Confirmed, press start and just stops right away. Took unit apart, a f found frame was dented. Called Bh help me diag, unit will need new control relay is stuck. Called whirlpool tech line spoke to Nate about damage. He said that is making unit as non reparable, they will contact cust after deciding whats going to happen but he does not recommended replacing the control board. ; ordrng 1 W11044727 (Control)"
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near North Ridgeville, OH 44039
Marie V
Job Details: 11/03/2023
"Cc that the unit was not working and that the cycle knob will not change cycles or could not start a cycle. Rand diag, found error code F5E1 lid fault lid not close, f6e2 Miss communication, f2e1 ui stuck button. Control is sending proper voltage to UI, ui looks good, unit will need new latch. Also tilted unit theres some oil underneath unit, took pics and showed cust. No need to replace gearcase now but let cust how how is working, Replaced latch from T/S. Tested unit, and ran a calibration. Op test ok; used 1 W10810403 (LID LATCH) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Elyria, OH 44035
Angel
Job Details: 11/03/2023
"Cc that latch is broken. Confirmed cc, replaced latch tested function opt test good."
We serviced a
WHIRLPOOL WASHER
Model MVW4505MW0
Near South Euclid, OH 44121
Jason N
Job Details: 11/03/2023
"Cc unit control went crazy and hose fell outCustomer stated a hose on the back of the unit fell down and water went everywhere, the control lights then started going crazy. Found drain hose sitting on floor. Ran diagnostics, found code f8e1 for long fill. Unit faulted when drain hose fell to the floor and the water drained out. Secured drain hose to wall plumbing temporarily. Customer did not receive drain hose retainer. Ordering drain hose retainer in order for drain hose to be properly mounted/hung on side of washtub. Customer can install, no return visit. ; ordrng 1 WPW10280024 (Retainer)"
We serviced a
MAYTAG WASHER
Model MVW5035MW1
Near Cleveland, OH 44119
Jason N
Job Details: 11/03/2023
"Cc unit not draining/clothes wet at the end Customer stated unit will randomly will not drain out clothing fully. Ran test cycle, no issues found. Ran towel load on quick wash, then switched to drain and spin. Unit drained and spun out load properly. Advised customer on load sizing and distributing. Advised if load is still too wet at the end of the cycle, she can switch over to Drain and Spin cycle. Unit is working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAW04
Near Euclid, OH 44123
Jason N
Job Details: 11/03/2023
Installed filter housing. Tested water dispense. Op test good.
We serviced a
KENMORE RANGE
Model 790.75443413
Near Wickliffe, OH 44092
Jason N
Job Details: 11/03/2023
"Cc unit bake not working Found bake button is non functional, as well as clock button. Unit will need controller/keypad assembly replaced. Quoted customer repair cost. ; ordrng 1 139092707 (Controller assembly)"
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Willoughby, OH 44094
Jason N
Job Details: 11/03/2023
Installed drive motor. Ran timed dry test for several minutes. Op test good.
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Madison, OH 44057
Jason N
Job Details: 11/03/2023
"Installed UI panel. Ran normal cycle in entirety. Unit stalled at 17 min, at mid low speed spin. Installed stator and rotator. Reran normal cycle. Same result. Verified continuity through harness to stator on j3 connector, pins 1 2 3, reading approx 9 ohms. Test cycle completes without issue. Low, mid and high speed spin tests all passed. Called wp techline, Rob, ran a calibration which passed. No fault codes stored. So based on all data, suggested usage issue, sudslock due to detergent over usage. Advised customer use less detergent and run clean washer cycle every month. Ran a quick wash cycle, cycle stalled at 12 min into spin. No suds in system, pressure hose is clear. Called wp techline again, TJ, reinstall original UI and check for model, serial information. Information present. Advised use original UI. There is an issue with certain new ACUs having bad software, no fix he is aware of at this time. Sending to engineering dept for resolution.; O-emld tckt"
We serviced a
WHIRLPOOL FREEZER
Model WZF79R20DW07
Near Seven Hills, OH 44131
Joe O
Job Details: 11/03/2023
Cc: gasket pulling away from doorFound door liner does not sit flush to door and pushes gasket out. Needs doorCustomer showed a pop.Office to reschedule ; ordrng 1 W10747004 (dor-fmd) and 1 W11178521 (nameplate)
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS05
Near Independence, OH 44131
Joe O
Job Details: 11/03/2023
"Cc: door not closing completelyCustomer stated the light stays on and unit shuts down due to thinking the door is open. Found when closing doors lightly the door will not engage the door switch. Needs hinges and receivers. Receivers show limited stock, office to reschedule; ordrng 1 WPW10335434 (hinge-door) and 1 WPW10335433 (hinge-door) and 1 WPW10272329 (hinge-recv) and 1 WPW10272328 (hinge-recv)"
We serviced a
AMANA REFRIGERATOR
Model ART318FFDB10
Near Garfield Heights, OH 44125
Joe O
Job Details: 11/03/2023
Installed control and evap fan. Defrosted unit. Advised customer to allow 24 hours for temps to adjust. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WFW87HEDW0
Near Shaker Heights, OH 44122
Joe O
Job Details: 11/03/2023
Quoted customer for bellow install. Installed bellow. Tested. No leaks. Op test ok ;
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Beachwood, OH 44122
Joe O
Job Details: 11/03/2023
"Cc: error codeFound error code f2e2(hmi disconnected). Continuity tested ui harness. Need uiCustomer does not want to repair at this time; ordrng 1 W11478526 (Ui), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Chagrin Falls, OH 44023
Joe O
Job Details: 11/03/2023
"Installed lid, screws and hinge. Op test ok"
We serviced a
MAYTAG STACK W/D
Model MLE2000AZW
Near Chardon, OH 44024
Joe O
Job Details: 11/03/2023
"Installed rollers pulley, and belt. Tested. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Mentor, OH 44060
Dan H
Job Details: 11/03/2023
"Customer complaint that unit dispenses too much detergent, bulk level sensor tests good, unit needs new control; ordrng 1 W11621180 (Cntrl)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Wickliffe, OH 44092
Dan H
Job Details: 11/03/2023
"Installed new ice maker, op test good"
We serviced a
WHIRLPOOL RANGE
Model MGR6600FW6
Near Mentor, OH 44060
Dan H
Job Details: 11/03/2023
"Customer complaint that oven temperature is 25 degrees too low, oven temperature sensor is good, started bake for 350 degrees, temperature after preheat at 350 degrees, unit is operating as designed"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Mentor, OH 44060
Dan H
Job Details: 11/03/2023
"Customer complaint that unit is not cooling and has ice build up, fresh food section temperature at 64 degrees, freezer section temperature at 9 degrees, found fresh food section evaporator frozen solid, unit needs new control and fresh food section evaporator defrosted; ordrng 1 WPW10675033 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDE3
Near Mentor, OH 44060
Dan H
Job Details: 11/03/2023
"Customer complaint that dispenser door popped off, reinstalled, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Painesville, OH 44077
Dan H
Job Details: 11/03/2023
"Installed new control, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Madison, OH 44057
Dan H
Job Details: 11/03/2023
"Customer complaint that unit will not go into spin cycle, ran diagnostics found f7e6(motor fault ) and f7e1(basket speed fault ) error codes, ran manual test cycle, lid locks, unit is not spinning or agitating, motor is just humming, capacitor is shorted, installed new capacitor, op test good ; used 1 W11428524 (CAPACTIOR) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5100HC3
Near Cleveland, OH 44111
Marie V
Job Details: 11/02/2023
"Cc that door wont stay close. Confirmed, adjusted door, and advice cust not to lean on it or put anything heavy on door, tested unit is heating up, also foil vent is a fire hazard, advise to replace with rigid or flexible metal vent. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Lakewood, OH 44107
Marie V
Job Details: 11/02/2023
"Cc that unit has an issue with the electrical , a electrician came in and fix that but he said unit is not sealing or latching to start the cycle. When arrived insulation was off, will need to remove unit fron its location to reinstall, also electrician was thinking that control lock locks the door, control lock is for the control, door never locks, tested unit, leveled and reinstalled, no leaks. Heating up properly after diagnostics cycle. Op test ok; O-emld tckt"
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ0
Near Cleveland, OH 44109
Marie V
Job Details: 11/02/2023
"Cc that unit did not drained all the water out and couldnt calibrate unit. When arrived unit was unplugged, plugged in unit and unit entered float mode, canceled . Ran diag found error code F8E1 long fill no fill. Tested both hot and cold, both working properly. Ran auto test unit spinning properly. Tilted unit no oil leaks, everything looks ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Cleveland, OH 44135
Manny
Job Details: 11/02/2023
"Cc fz door sticking out verified and door more out than the ff, mullion is bent and not level, using a level. Calling TL spoke to Nate send him multiple pictures deemed as non repairable cosmetic. advice customer call customer service."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Cleveland, OH 44109
Marie V
Job Details: 11/02/2023
"Cc that the unit was not locking the door and it wouldnt start cycle. Ran diag, no error codes, stared unit unit worked. Replaced latch to avoid future issues. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Cleveland, OH 44125
Marie V
Job Details: 11/02/2023
"Cc that unit is not washing dishes properly. Ran diag, 7/1 no heat, after running test cycle unit turns heater on, found a drain hose at the drain pump is clogged up with grease, also spray arms have some holes clogged as well. Unit will need new drain hose and spray arms. Advice cust run hot water at the sink before starting unit so is only using hot water and not room temperature water, Also recommended using rinse aid to help drying. Also use sani rinse, heater dry and hi temp wash on cycle. ; ordrng 1 WPW10448645 (Spray arm) and 1 WPW10491331 (Spray arm bottom) and 1 WPW10545278 (Drain hose( loop))"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Parma, OH 44134
Marie V
Job Details: 11/02/2023
"Cc that unit is not heating. Confirmed , unit not heating, getting proper voltage . Found heater from factory looks like it was not clipped in groves on heater and touched ground and shorted. Replaced heater. The air flow is ok. Advice cust to replace thinner line on dryer at the back and use the 4 inch pipe. Tested unit, cycles between 160 on medium heat. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Seven Hills, OH 44131
Marie V
Job Details: 11/02/2023
"Cc that the clothes are not coming out soaking but still wet, usually use quick was but it happened on normal as well. ran diag, no error codes, ran auto test pass. Draining with good pressure. Found quick cycle had spin off. Opened front panel and removed drain catch, is clear. Advice cust to monitor unit is working properly at this point and make sure spin in of. If unit off balance it wont spin out the clothes all the way. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Mentor, OH 44060
Corina B
Job Details: 11/02/2023
"CC that the unit is not draining. Confirmed. Found there is a piece of glass in the drain pump. The drain hose is dirty with food. Started a cycle, no leaks. Will need a new drain hose. Cust does not want to repair ; ordrng 1 WPW10545278 (Drain hose) and 1 3385556 (Drain hose), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Pepper Pike, OH 44124
Corina B
Job Details: 11/02/2023
Replaced the capacitor. Ran a calibration. Started a quick wash. Opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Olmsted Township, OH 44138
David R
Job Details: 11/02/2023
"Replaced FZ door, nameplate and used sealant, good. Op Test Ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Mentor, OH 44060
Jason N
Job Details: 11/02/2023
"Installed auger motor, dual valve and harness. Tested water and ice dispense. Functionality restored to both functions. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Beachwood, OH 44122
Joe O
Job Details: 11/02/2023
Installed gasket. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Olmsted Falls, OH 44138
David R
Job Details: 11/02/2023
"unit is getting water just not washing. Wash motor error. Ordering control and wash motor. ; ordrng 1 W11613479 (Wash motor) and 1 W11637581 (Control)"
We serviced a
SAMSUNG DRYER
Model DVE50R5200W/A3
Near Shaker Heights, OH 44122
Joe O
Job Details: 11/02/2023
Installed element. Ran test cycle. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS09
Near Shaker Heights, OH 44122
Joe O
Job Details: 11/02/2023
"Installed evap fan motor, blade, and grommet. Advised customer to monitor. Op test ok"
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Shaker Heights, OH 44122
Joe O
Job Details: 11/02/2023
Installed insulation and receiver. Door is sealing. Hinge sitting properly. Ran test bake. Cabinet not getting hot. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Madison, OH 44057
Dan H
Job Details: 11/02/2023
"Installed new ice maker , op test good"
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near Amherst, OH 44001
Angel
Job Details: 11/02/2023
"Cc that lower rack is difficult to slide out. Verified and left hand side support is broken will need supports replaced. Ordering parts.; ordrng 1 WPW10473807 (Support left) and 1 WPW10473809 (Support right), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL RANGE
Model KDRP467KSS07
Near Avon Lake, OH 44012
Angel
Job Details: 11/02/2023
"Customer complaint that unit preheats sometimes and sometimes it doesnt and cancel button is not functioning. Ran a bake and unit preheated for me fine but if he has the issue happening specially with the cancel button damaged which can cause issues as well he will need control board replaced. Ordering control board.; ordrng 1 8186393 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS20
Near Avon Lake, OH 44012
Angel
Job Details: 11/02/2023
"Cc that if a recipes says 30mins she would either have to give it more temperature or more time to cook properly. Gave customer so e pointer on waiting after it preheats to give the oven time to average out to the set temp, than preheated unit to 350* and waited about 15mins after preheat to see the average temperature the oven was holding and it was around 342 to 346* which is good, but I explained to customer how to calibrate oven and if anything she can calibrate it at her preference opt test good."
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Garfield Heights, OH 44125
Bill
Job Details: 11/02/2023
"Cc did not spin out water from blanket the first time, confirmed cc. Blanket was a queen size imitation mink, far to heavy for unit. Removed blanket, ran diagnostics cycle to confirm that unit would spin up. Opt test good, unit is operating as intended."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near North Royalton, OH 44133
David R
Job Details: 11/02/2023
"Cc unit doing vibration, humming or rattling sound. Found FZ fan blade not on correctly, corrected position. Tested, good. Also adjusted some comp lines to make sure no vibration. Unit is good. Op Test Ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Highland Heights, OH 44143
Jason N
Job Details: 11/02/2023
Installed harness and LED Module. Cleared ice from freezer evaporator. Illumination restored to entire unit. Turned ice maker back on. Advised customer to allow up to 24 hrs for unit to ice maker to resume ice production. Op test good.
We serviced a
GE FREEZER
Model GFSF6KEXAWW
Near Beachwood, OH 44122
Corina B
Job Details: 11/02/2023
Replaced the valve. Tested. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Painesville, OH 44077
Dan H
Job Details: 11/02/2023
"Customer complaint that unit is flashing f6e1 error code, confirmed, installed new user interface , op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Painesville, OH 44077
Dan H
Job Details: 11/02/2023
"Customer complaint of the tiniest little bit of moisture on freezer section door seal, doors are still all sealing, mullion heater is working, unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Mentor, OH 44060
Dan H
Job Details: 11/02/2023
"Customer complaint of groaning noise, compressor is running, fans are running, No unusual noises heard, noise is refrigerant running through sealed system, unit is operating as designed"
We serviced a
JENN-AIR DBL WALL OVEN
Model JJW2730DS00
Near Painesville, OH 44077
Dan H
Job Details: 11/02/2023
"Customer complaint of f2e1 error, ran diagnostics found f2e1(stuck or shorted key) error code, user interface is working currently, if problem reoccurs unit will need new user interface"
We serviced a
WHIRLPOOL REFRIGERATOR
Model Wrs321sdhz08
Near Jefferson, OH 44047
Dan H
Job Details: 11/02/2023
"Customer complaint that ice maker spits out ice onto floor, ice bin is full, ice dispenser is working, ice chute door is opening and closing, unit is operating as designed"
We serviced a
WHIRLPOOL DRYER
Model WED9200SQ0
Near Ashtabula, OH 44004
Dan H
Job Details: 11/02/2023
"Installed new element, found idler pulley worn out, installed new dryer repair kit, op test good ; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Euclid, OH 44143
Jason N
Job Details: 11/02/2023
Cc unit stopping in cycle occasionallyInstalled console using customer supplied pre id part. Ran wash test for several minutes. Op test good.