Local Reviews

Fred's Appliance Service Rated 4.8 out of 5 stars based on 8216 customer reviews

Corina B.

Corina B.

WASHER WHIRLPOOL WTW5000DW1 CC that the unit does not spin the clothes. Ran diag F0E5 – OFF BALANCE LOAD DETECTED. Found the hub is not engaging. Washplate is stuck to the gearcase. Will need a washplate and hub.

Near W 226th St, Fairview Park, OH 44126
Jason N.

Jason N.

WASHER MAYTAG MHW6630HC0 "Installed main control, pressure switch and hose. Ran diagnostics cycle, all functions passed."

Near Grey Friar Way, Chardon, OH 44024
Brian M.

Brian M.

DISHWASHER KITCHENAID KDTE104ESS1 Cc unit will not drain Found glass in drain pump Found pump arm damaged Replaced using truck stock Ran test cycle OP Test Ok ; used 1 WPW10348269 (PUMP-DRAIN) from stock

Near Brower Tree Ln, Kent, OH 44240
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Freezer is at 50° customer states has been consistent at that temperature since day one the fridge is at Max settings. The unit will need a display and temp sensor; ordrng 1 W11082783 (cntrl-elec) and 1 WPW10384183 (thermistor)

Near Orchard Rd, Mentor, OH 44060
Corina B.

Corina B.

RANGE WHIRLPOOL WFG320M0BW2 CC that the door is not shutting properly. Found the hinge not sitting correctly. Adjusted the door. Optest ok

Near Southbend Cir, Rocky River, OH 44116
Joe O.

Joe O.

RANGE FRIGIDAIRE FGF366CBC "Cc: not heating broil or bakeFound broil ignited, bake will not. Found bake igniter is burned out. Needs igniter. Replaced igniter with surplus igniter. ran test bake. Op test ok; used 1 5303935066 (IGNITER) from stock"

Near Applewood Ct, Mentor, OH 44060
Corina B.

Corina B.

DRYER MAYTAG MGDC300XW0 CC that the unit is not getting hot. Found th thermal cutoff is open. Replaced the cutoff will surplus t/s. Optest ok. ; used 1 W11050897 (THERMAL CUTOFF 1051) from stock

Near Meredith Ave, Euclid, OH 44119
Jeff M.

Jeff M.

WASHER MAYTAG MHW5630HW0 Customer had a an extremely large blanket in the dryer. I took that extremely large blankets put it in the washer unit tested good. The sounds only occurs when the drum of the washer is shaking violently like it’s off-balance. I explain to the customer again loading the machine properly is vital to the performance of the machine I told her keep fabrics together shirt sweatshirt jeans with jeans towels with towels do not mix fabrics unit tested good

Near Wheeler Creek Rd, Geneva, OH 44041
Joe O.

Joe O.

WASHER WHIRLPOOL WTW8040DW4 Installed control. Ran auto test and calibration. Op test ok

Near Midland Rd, Mentor, OH 44060
Joe O.

Joe O.

DRYER MAYTAG DE409 "Cc: noise, door not latchingFound blower wheel broken and stripped out. Found catch broken. Needs blower wheel and latch kit; ordrng 1 306436 (door catch606) and 1 Y303836 (blower wheel2720), used 1 SHIPPING (shipping and handling) from stock"

Near Williamsburg Dr, Highland Heights, OH 44143
Joe O.

Joe O.

RANGE KENMORE 362.7526191 Cc: oven not heatingFound igniter receiving power but not igniting. Needs igniter. Replaced igniter. Op test ok; used 1 4342528XXX (XXX DO NOT RESTOCK XXX5145) from stock

Near Commonwealth Ave, Mayfield Heights, OH 44124
David R.

David R.

REFRIGERATOR WHIRLPOOL WRV986FDEM00 Replaced parts. Tested. Good. Corrected temps. Give 24 hours to return to normal temps. Mad sure all fans working. Good. Customer mentioned the other day unit lights and control was all out. Turned off breaker to reset and went back to working. As of today everything is working correctly. Op test ok

Near Hickory Dr, Vermilion, OH 44089
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRS312SNHM00 Customer showed pop took pic 4-11-19 Cc unit not cooling and noise Found freezer section to be at 10 ff at 38 Unit was in a defrost at arrival Found noise to be coming from condenser fan re adjusted fan and no noise Ran diagnostics found unit to be getting proper frost pattern Advised customer to watch OP Test Ok

Near OH-7, Andover, OH 44003
Corey L.

Corey L.

DRYER WHIRLPOOL WED7000DW1 "Customer complaint dryer not heating, confirmed, noticed customer has foil style vent, advised this is a potential fire hazard and should be replaced with a semi solid or solid rigid metal style vent, found element open, replaced with ts element, op test good ; used 1 279838 (ELEMENT) from stock"

Near Bentwood Dr, Brooklyn, OH 44144
Dan H.

Dan H.

WASHER MAYTAG MVWB765FW4 "Installed new gearcase, motor, and rotor, op test good"

Near Sunset Dr, Warrensville Heights, OH 44122
Jeff M.

Jeff M.

DRYER MAYTAG MDG2706AWW Installed new part unit tested good

Near Gore Rd, Ashtabula, OH 44004
Jason N.

Jason N.

RANGE WHIRLPOOL WFG320M0BS3 "Cc unit oven not ignitingCustomer states unit is under warranty, but no pop or entitlement. Ran bake test, ignitor drawing 1.5a then shutting off. Tested relay on control, good power in to relay as 123v, but relay contacts opening up on control. Unit needs control/clock board. Customer stated unit is under warranty, called wp, they are sending authorization to office. ; ordrng 1 W11126814 (cntrl-elec)"

Near Beachpark Dr, Eastlake, OH 44095
David R.

David R.

WASHER WHIRLPOOL WTW4800BQ0 "Cc either won’t spin/agitate, and noise. Shifter and motor error codes F7E5, F7E6, motor not reaching RPM F7E7. Spun by hand, squeaking noise. Agitator dogs are grimy and one is cracked. Noise coming from gearcase. Loud noise coming from motor when in spin. Ordering gearcase an drive motor parts.** requesting double labor; ordrng 1 285809 (cam,agitator) and 1 W10721967 (drive pulley) and 1 W10772621 (screw) and 1 W11158830 (capacitor) and 1 W11255272 (gearcase) and 1 WPW10006355 (actuator) and 1 WPW10677715 (drive motor)"

Near Sandalwood Dr, Elyria, OH 44035
Brian M.

Brian M.

WASHER WHIRLPOOL WTW8040DW0 Cc unit did not start load Ran diagnostics found error code for over sud Ran auto test found a ton of suds left in tub Ran diagnostics Advised customer on soap usage OP Test Ok

Near Ely Rd, Garrettsville, OH 44231
Corey L.

Corey L.

REFRIGERATOR MAYTAG MFI2570FEZ07 "Installed parts listed, cleared ice from evap, op test good"

Near W 147th St, Cleveland, OH 44135
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL ET6WSMXKQ00 "Customer complaint that unit is no cooling properly, freezer section temperature at 13 degrees, fresh food section temperature at 62 degrees, found evaporator frosted over, bi metal open, unit needs new bi metal; ordrng 1 WP2192096 (harns-wire)"

Near Claire Ave, Cleveland, OH 44111
Jeff M.

Jeff M.

RANGE FRIGIDAIRE FFGF3047LSG The unit was on Celsius not Fahrenheit I press and hold the broil button which allowed the Celsius to move to Fahrenheit unit tested good; used 1 SENIORDISCOUNT (senior discount) from stock

Near W 4th St, Ashtabula, OH 44004
Joe O.

Joe O.

REFRIGERATOR AMANA ART318FFDW06 "Cc: not cooling properlyFound temps in unit at 54 degrees. Found unit has no frost pattern. Unit only pulling .497 amps. Needs compressor, drier, and evaporator.Compressor and evaporator show out of stock, office to reschedule; ordrng 1 W11209866 (compressor) and 1 W11407409 (EVAPORATOR) and 1 WPW10143759 (dryer)"

Near Marsol Rd, Mayfield Heights, OH 44124
Jason N.

Jason N.

N/A N/A WRF555SDHV02 "Cc unit not making ice Found ice maker turned off on display. Turned back on, ran manual harvest, test unit indexed and filled with water. Op test good. Customer also stated his lower deli drawer lid came off, found pin broke off. This is considered cosmetic and will not be covered under a warranty"

Near E 220th St, Euclid, OH 44119
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KRFC300ESS03 "Customer complaint that unit is not cooling, fresh food section temperature at 73 degrees, freezer section temperature at 60 degrees, nothing is running , display is blank, lights are on, outlet has hot/neutral reversed, advised customer that they need an electrician to correct power supply , unit needs new controls; ordrng 1 WPW10317076 (cntrl-elec) and 1 WPW10746274 (cntrl-elec)"

Near N Valley Dr, Fairview Park, OH 44126
David R.

David R.

RANGE KITCHENAID KERS807SBB00 Replaced part. Tested. Op test ok

Near N Valley Dr, Fairview Park, OH 44126
Corey L.

Corey L.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Customer complaint dispenser leaking over night tray under dispenser full of water and ice does not dispense all the time, door sealing good, temp is about 6 in ice box, ice not clumped and is correct size, auger motor just hums, ordering left door and im called tl spoke to Chris,; ordrng 1 W10815695 (dor-fip ss) and 1 W10822606 (motor)"

Near Carousel Ct, Westlake, OH 44145
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRX988SIBM00 Cc freezer door broke Found inner door skin broke where door attaches to drawer Needs freezer door Called safety department They are covering parts WPO0G00WP1 is the autho number ; ordrng 1 LW10547319 (dor-fip wh66744)

Near Atwater Ave NE, Atwater, OH 44201
Dan H.

Dan H.

DRYER MAYTAG MEDE200XW1 "Installed new control, op test good"

Near Deer Run Dr, Middleburg Heights, OH 44130
Jason N.

Jason N.

WASHER MAYTAG MVWX655DW1 "Cc unit not draining or spinningRan diagnostics, found codes f7e5 for shifter fault. Ran auto test, shifter shifting back and forth not able to find position. Replaced shifter using truck stock. Reran auto test. Op test good.; used 1 W10913953 (ACTUATOR) from stock"

Near Neff Rd, Cleveland, OH 44119
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRT318FZDW01 The fridge is room temperature compressor is on there’s no heat transfer no frost pattern needs an evaporator and compressor. Customer states that the icemaker stopped working well before the fridge shut down also needs an icemaker; ordrng 1 W10507884 (compressor) and 1 W10836706 (evaporator) and 1 WPW10715709 (icemaker)

Near E Center St, Conneaut, OH 44030
David R.

David R.

REFRIGERATOR KITCHENAID KRFF305ESS03 "Cc not cooling. Had plugged in for 3-4 days. 70* in both FF and FZ. Put valve on to test pressure, 0. Put a little refrigerate in to see if I can find leak. Found pin hole leak on suction line at cavity of refrigerator. Cannot be service. Robert, documented. Put in for exchange. Whirlpool or trade team will contact customer; used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"

Near Lake Ave, Lakewood, OH 44107
Corey L.

Corey L.

RANGE WHIRLPOOL WFE550S0HZ1 "Customer complaint oven and broil not working, confirmed found red wire at terminal block arched and disconnected from prong at terminal block, replaced wires term. Block and 3 prong cord with stress relief, op test good; used 1 W11134843 (HARNESS MAIN SURPLUS), 1 PT500L (3 PRONG DRYER CORD), and 1 WPW10245259XXX (XXX DO NOT RESTOCK XXX) from stock"

Near Blossom Blvd, North Olmsted, OH 44070
Corey L.

Corey L.

RANGE KITCHENAID KGSS907SSS01 "Replaced door latch, op test good"

Near Pine Dr, Avon, OH 44011
Dan H.

Dan H.

WASHER WHIRLPOOL WFW8300SW05 "Customer complaint that unit is not starting after running self clean, confirmed, ran diagnostics found f01(eeprom error) error code, unit needs new control; ordrng 1 WPW10525351 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

Near N Winding Oak Dr, Middleburg Heights, OH 44130
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KBFC42FSS00 "Cc: leaking, water filter percentage droppingPulled kick plate. When removing kick plate water filter cap broke. found no water markings. Found ice buildup in the freezer floor. Needs drain cleared. Cleared drain. Needs filter cap.Customer to install; ordrng 1 WP2186494B (cap-filter)"

Near Community Dr, Beachwood, OH 44122
Jason N.

Jason N.

RANGE WHIRLPOOL WFG320M0BS3 "Cc unit broil/bake does not workRan bake test, ignitor drawing 0a. Ignitor open, good voltage @122v. Replaced ignitor using truck stock. Ran bake test to 300 degrees. Op test good.; used 1 12400035 (IGNITER) from stock"

Near Coltman Rd, Cleveland, OH 44106
Corey L.

Corey L.

WASHER WHIRLPOOL WTW7300DW0 "Customer complaint washer not working, confirmed found f2e1 and f6e3, cleared, ran button test passed, codes came back right away, unit needs console and main board; ordrng 1 W10812422 (cntrl-elec) and 1 W11102318 (console)"

Near Truxton Pl, Avon, OH 44011
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRS555SIHB00 "Customer complaint that unit is not making ice, Ice maker will not cycle, ice maker harvest test shows switch is faulty, unit needs new ice maker ; ordrng 1 W10873791 (icemaker), used 1 SHIPPING (shipping and handling) from stock"

Near Park View Cir, Strongsville, OH 44136
Dan H.

Dan H.

WASHER WHIRLPOOL WFW9400SB00 "Customer complaint of f70 error code, started normal wash cycle, unit started flashing f71( user interface heart beat failure ) error code, unit needs new user interface per tech sheet, customer does not want repair at this time ; ordrng 1 W10319813 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

Near Northview Dr, Strongsville, OH 44136
Joe O.

Joe O.

DRYER ELE ADMIRAL AGD4475TQ1 "Cc: no heatFound thermal cut off open. Unit has good air flow. Needs thermal cut off; ordrng 1 W11050897 (cutoff-tml1051), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"

Near Curry Dr, Lyndhurst, OH 44124
Corey L.

Corey L.

DRYER WHIRLPOOL MEDX655DW1 "Customer complaint dryer not turning on but light is on, confirmed, found spade connector at motor backed out, secured, op test good"

Near Stonington Rd, Parma Heights, OH 44130
Dan H.

Dan H.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Customer complaint that unit is leaking, ran test cycle, found unit leaning forward, leveled unit , no leaks found, unit is operating as designed"

Near Quail Oval, North Royalton, OH 44133
Brian M.

Brian M.

RANGE WHIRLPOOL WFE535S0JZ0 Installed trim and handle grill

Near OH-303, Streetsboro, OH 44241
Brian M.

Brian M.

WASHER WHIRLPOOL WTW5000DW1 Cc unit just pumping Found unit in emergency pump mode Found error for over suds Ran auto test and calibration both completed with no errors Advised on soap usage

Near OH-82, Mantua, OH 44255
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRV996FDEH00 "The unit cycles on and off on its own. then displays a power failure code needs a new main control; ordrng 1 WPW10675033 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

Near Chapel Rd, Jefferson, OH 44047
Jeff M.

Jeff M.

DRYER ELE WHIRLPOOL WED7600XW0 The switch is completely broken. Needs replaced parts discontinued nothing that we can do

Near Huntley Rd, Huntsburg, OH 44046
Jeff M.

Jeff M.

DISHWASHER KITCHENAID KDTE104EBL3 Sump motor is not running and not receiving any power needs both sump motor and control board; ordrng 1 W10909703 (cntrl-elec) and 1 WPW10605057 (pump and motor assy)

Near Princeton Rd, Huntsburg, OH 44046
Brian M.

Brian M.

REFRIGERATOR JENN-AIR JCB2388GTB Cc unit not cooling Found evap covered in frost Ohmed out bimetallic and heater Both check out good Was finally able to get unit into a forced defrost Will need defrost control Part is NLA 12002104

Near Ascot Ln, Chagrin Falls, OH 44023
Brian M.

Brian M.

WASHER MAYTAG MVWC555DW0 Cc unit will not drain Found drain pump getting power but not running Needs drain pump ; ordrng 1 WPW10581874 (pump-water)

Near Milo Rd, Garfield Heights, OH 44125
David R.

David R.

DISHWASHER FRIGIDAIRE FDB2000RFB1 Cc lower spray arm not going back on. Demonstrated to customer how so they can do it themselves. Thy corrected it. OP TEST OK

Near Black River Cir, Lorain, OH 44055
Jason N.

Jason N.

WASHER MAYTAG MVWX655DW1 "Cc unit not workingFound unit stuck in drain mode. Canceled. Unit drain pump only humming.Pulled drain pump, found paper clips and hair bands stuck in impeller. Removed and ran auto test, all functions passed. Op test good."

Near Queenston Rd, Cleveland Heights, OH 44118
Brian M.

Brian M.

RANGE MAYTAG MGRH752BDW "Installed burner found no gas coming from burner Removed top found orifice tube broken at nut Needs orifice tube ; ordrng 1 WP5787D104-60 (orifice5566), used 2 SHIPPING (shipping and handling) from stock"

Near Dunham Rd, Maple Heights, OH 44137
Jason N.

Jason N.

WASHER WHIRLPOOL WTW5000DW3 "Cc unit not draining/finishing cyclesRan diagnostics, no codes stored. Ran auto test, calibration. Ran tachometer test. All checked good no faults. Ran wash cycle then drain and spin with clothing load. Op test good. Customer also using too much detergent, almost a full cup. Advised no more then 2tbls spoons max per load. Unit is working as designed at this time."

Near Kenyon Rd, Shaker Heights, OH 44120
Jeff M.

Jeff M.

RANGE KITCHENAID KGRS505XSS02 Igniter failed installed new part unit tested good ; used 1 12400035 (IGNITER) from stock

Near Brakeman Rd, Painesville, OH 44077
Brian M.

Brian M.

RANGE WHIRLPOOL WFG320M0BS3 Cc control dead Found UI dead Replaced and ran test bake OP Test Ok

Near Judson Dr, Cleveland, OH 44128
David R.

David R.

OTR MICROWAVE WHIRLPOOL WMH53521HZ3 Replaced parts. Tested. Op test ok.

Near Park Pl, Avon Lake, OH 44012
David R.

David R.

DISHWASHER WHIRLPOOL WDT720PADM2 "Cc soap being left in bottom of unit. 9-1, 9-2, 4-3 error codes. Started up service test, pump motor did not activate. Ran normal cycle. Ou5 of the 4 times, wash motor came on once. Other times everything timed out and drained out water. Checked unit power, 120. Checked wires and all food, none look broken. Need control and pump. Customer paid SVC, do not order parts ; ordrng 1 W10854231 (cntrl-elec) and 1 WPW10671941 (pump&motor), used 1 SHIPPING (shipping and handling) from stock"

Near Bridle Ct, Avon, OH 44011
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Installed fan. Op test ok

Near Arthur Rd, Wickliffe, OH 44092
Joe O.

Joe O.

OTR MICROWAVE WHIRLPOOL WMH53521HZ3 "Cc: bulb gets extremely hot really quick, will not shut offFound light bulb receiving a constant 120v. Needs control; ordrng 1 W11182110 (cntrl-elec)"

Near E 326th St, Willowick, OH 44095
Dan H.

Dan H.

WASHER WHIRLPOOL WFW5620HW0 "Customer needs a tech with a mask and gloves, customer tried to supply a mask, tech is not comfortable wearing a mask from customers supply inside house, customer will need to be rescheduled ; saved tckt"

Near Tamarack Trail, Brecksville, OH 44141
Jason N.

Jason N.

REFRIGERATOR GE ZISB36DYB Installed condenser fan motor. Operation test good. Advised customer to allow approx.24 hrs for unit to return to desired temps.

Near Deerbrook Dr, Novelty, OH 44072
Jason N.

Jason N.

RANGE MAYTAG MER8700DH1 "Cc unit taking long to preheat and bake takes too longFound bake element physically open, unit needs bake element. Part covered under 10 yr. ordering.; ordrng 1 W10779716 (elmnt-bake)"

Near Sherman Rd, Chesterland, OH 44026
David R.

David R.

REFRIGERATOR GE GSS25GMHBCES "Cc no cool. Found compressor not on. Tested voltage from wall, good. Compressor not getting 120 from control. Ordering control.; ordrng 1 WR55X24347 (ref elect cont bd), used 1 SHIPPING (shipping and handling) from stock"

Near Pebble Lake Trail, North Ridgeville, OH 44039
Brian M.

Brian M.

REFRIGERATOR JENN-AIR JS48PPDUDB02 Installed control and auger motor Unit is running and is getting normal frost patternOP Test Ok Advised it may take 48 hours to cool ; used 1 SHIPPING (shipping and handling) from stock

Near Hunting Hollow Dr, Pepper Pike, OH 44124
Joe O.

Joe O.

WASHER WHIRLPOOL WTW5840BC0 "Cc: leakingRan auto test. Found unit leaking from gear case/tub seal. Found bearings extremely loud. Found components under unit rusted and corroded. Needs gear case, motor, actuator, cam, and capacitorCustomer does not want to repair at this time"

Near E 340th St, Eastlake, OH 44095
Dan H.

Dan H.

DRYER KENMORE 110.639421 "Customer complaint that unit was in a flood, confirmed, unit needs new motor, customer does not want repair; ordrng 1 279787 (motor), used 1 SHIPPING (shipping and handling) from stock"

Near Lorimer Rd, Cleveland, OH 44134
Jeff M.

Jeff M.

DRYER ELECTROLUX EFME617SIW0 "Heating element is open needs a new heating element; ordrng 1 137114000 (heater), used 1 SHIPPING (shipping and handling) from stock"

Near Middle Ridge Rd, Perry, OH 44081
Joe O.

Joe O.

DISHWASHER WHIRLPOOL WDF760SADW1 "Cc: intermittently leaking, water flowing into unit while offCustomer states they ran the unit overnight and when they went to empty the unit it was full of water and started flowing out. Drained standing water. Found no water coming into unit through fill. Customer has drain loop under counter not believed to be back feeding. Ran diagnostics test. Could not duplicate issue. Op test ok"

Near Candlewood Ct, Mentor, OH 44060
Jeff M.

Jeff M.

RANGE AMANA AGDS902WW Customer had part I installed their part unit tested good

Near Safford St, Madison, OH 44057
Corey L.

Corey L.

WASHER MAYTAG MAV7650AWW "Customer complaint washer not spinning, confirmed, belt spinning pulley but transmission not engaging, spun pulley by hand clockwise to release brake, pulley spinning freely by hand both directions, unit needs cam kit 12002213 and trans 35-6615, customer does not want repair at this time, left quote ; used 1 SHIPPING (shipping and handling) from stock"

Near Ludgate Rd, Shaker Heights, OH 44120
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KSSO48QTX03 "Cc unit not coolingFound unit compressor is not running. Checked power in to inverter, good signal set 6.7v dc, power in 121v ac. Checked compressor pins resistance, all pins reading 5-7ohms. Tested compressor using 3ph tester box, no start. Unit needs compressor. Parts covered under 1yr.; ordrng 1 W10841139 (compressor)"

Near Flanders Dr, Solon, OH 44139
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KRFC704FBS00 "Installed control and evap cover. After putting everything together, the customer asked if I could adjust the door because it doesn’t close properly. Found door hinge bushing and closer broken and worn out. Needs hinge, bushing, and closer; ordrng 1 W10691674 (hinge-door) and 1 W11179355 (closer) and 1 W11223833 (hing-bushg)"

Near Ranch Rd, Willoughby, OH 44094
Corey L.

Corey L.

WASH/DRY STACK KENMORE 417.948023 "Removed belt to change tension pulley and belt came apart, spring not needed, replaced belt, op test good, office to refund customer difference of parts; saved tckt"

Near Brick Mill Run, Westlake, OH 44145
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL GAFZ30FDGB01 "Customer complaint that door gasket is not sealing, used heat and petroleum jelly to adjust door gasket, sealing now, op test good"

Near Haskell Dr, Bratenahl, OH 44108
Corey L.

Corey L.

WASHER WHIRLPOOL NTW4600YQ1 "Installed capacitor, ran calibration, op test good"

Near Parkmount Ave, Cleveland, OH 44135
Dan H.

Dan H.

DRYER WHIRLPOOL WHD3090GW "Installed new latch, op test good"

Near Barber Ave, Cleveland, OH 44113
Dan H.

Dan H.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Customer complaint that unit is leaking, ran test cycle, unit filled and began washing, unit completed test cycle, no leaks found, unit is operating as designed"

Near Giel Ave, Lakewood, OH 44107
Joe O.

Joe O.

COOKTOP ELE KITCHENAID KICU509XBL Cc: no powerFound fuse burned out on module. Needs module; ordrng 1 W10857232 (module)

Near River Rd, Chardon, OH 44024
Corey L.

Corey L.

RANGE WHIRLPOOL MEW5530BAB "Customer complaint wall oven did not heat, started bake cycle, unit heated to 350, canceled started broil, unit is operating as designed, unable to duplicate the problem"

Near Lorain Rd, Fairview Park, OH 44126
David R.

David R.

WASHER MAYTAG MVWB765FW1 "Customer has parts. Arrived today. Customer said on the app or online they rescheduled, let her know probably everything wasn’t updated. She told me for now they are going to try to put it in theirselves first. If anything pops up then they will call us. If they have anything scheduled for this week cancel it until further notice.; saved tckt"

Near Oakhurst Ln, Strongsville, OH 44149
Joe O.

Joe O.

DRYER GE GTDP490ED3WS "Cc: not drying(runs for a few mins then stops and gets extremely hot)Ran test cycle. Unit cycling heat, has good air flow. Found flappers on outside vent not opening advised customer to adjust the flappers. Could not duplicate issue. Op test ok"

Near Sunset Cove Cir, Eastlake, OH 44095
Dan H.

Dan H.

DISHWASHER WHIRLPOOL WDF520PADM7 "Installed new heater, op test good"

Near Rabbit Run Dr, Brooklyn, OH 44144
Corey L.

Corey L.

REFRIGERATOR AMANA TH21V2W "Customer complaint a tube fell off from back, confirmed ice maker fill line detached from clamp on back of unit, customer asked to just put it back in since they haven’t used their ice maker in years, slid line back into place, ff dr gasket is split about 80% of the whole top, quoted for gasket WP12550111Q, customer does not want it replaced at this time"

Near Piedmont Ct, Westlake, OH 44145
Corey L.

Corey L.

DISHWASHER KITCHENAID KDFE104DSS2 "Customer complaint dishwasher had burning smell after stopping mid cycle and not draining water out, ran diagnostics found f8e2 and f8e1 slow drain and drain electrical issue, found piece of porcelain had broken and fallen into pump binding propeller, pump not damaged, customer did not use after the issue, removed debris, op test good"

Near Sharon Dr, North Olmsted, OH 44070
Corey L.

Corey L.

DRYER MAYTAG MEDC465HW "Customer complaint dryer is squeaking loudly, confirmed, roller failed, replaced rollers with ts kit, lubricated, op test good ; used 1 4392065 (DRYER REPAIR KIT) from stock"

Near Georgette Ave, North Olmsted, OH 44070
Jeff M.

Jeff M.

REFRIGERATOR KITCHENAID KRSC503EBS01 Top left corner of the door is damaged picture needs to be re-ordered; ordrng 1 WPW10531081 (pan-crispr)

Near Random Rd, Cleveland, OH 44106
Dan H.

Dan H.

RANGE WHIRLPOOL WFE320M0EW2 "Customer complaint that nothing is working, confirmed, unit started flashing f9(miswired house or range) error code when element was turned on, found a problem with the outlet, advised customer that they need an electrician to correct power supply"

Near Benwood Ave, Cleveland, OH 44128
Dan H.

Dan H.

DRYER WHIRLPOOL WED4850HW0 "Customer complaint that unit is not starting, confirmed, installed new switch, op test good"

Near E 151st St, Cleveland, OH 44120
Dan H.

Dan H.

WASHER WHIRLPOOL WTW4850HW "Customer complaint that not is not advancing cycles, ran diagnostics found f8e1(long/no fill error code, no hot water to unit, advised customer that they need a plumber to correct, unit is operating as designed"

Near Glendale Ave, Cleveland, OH 44128
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Cc: not coolingFound temps at 50 I ff section and 46 in freezer. Found unit only has a partial frost pattern. Compressor is running, pulling .56 amps. Needs compressor, evaporator, and drier; ordrng 1 W10507884 (compressor) and 1 WP2188822 (evaporator) and 1 WPW10143759 (dryer)"

Near Hopkins Rd, Mentor, OH 44060
Jeff M.

Jeff M.

WASHER MAYTAG MHW5630HC0 Installed new part unit tested good

Near Light House Ct, Mentor, OH 44060
Corina B.

Corina B.

DRYER MAYTAG MGDC300BW1 CC that there is rattle when running. Found a support roller worn. Replaced the dryer repair kit. Optest ok. ; used 1 4392065 (DRYER REPAIR KIT) from stock

Near Overbrook Rd, Lyndhurst, OH 44124
Jason N.

Jason N.

WASHER MAYTAG MVWB835DW "Cc unit not flowing cold water Customer stated clothing comes out hot and can’t seem to get a cold washRan diagnostics, found code f0e4 for spin limited by temp. Found cold and hot water lines reversed. Corrected water lines, ran auto test. Op test good."

Near Orchard Ave, Aurora, OH 44202
Corina B.

Corina B.

WASHER MAYTAG MVWX655DW1 "CC that the unit does not wash. Ran diag F5E2 – LID LOCK FAULT, F5E2 – LID LOCK FAULT. In manual test the lock, passed. water did not come threw. Ran calibration. Ran a manual test, nothing would turn on except the lock. Started a normal cycle started to fill. Will need a new control"

Near Belmont Dr, Brooklyn Heights, OH 44131
David R.

David R.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Replaced Icemaker. No water coming into the Icemaker. Took house line off from valve. Found no water coming into unit. Customer had needle style valve in basement, closed and opened back up. Water started flowing to unit. Water was called into Icemaker. Told customer give it a couple of days and off the ice is still low production they will need to change out the house valve to a new quarter turn style valve. Op test ok"

Near Tenney Ave, Amherst, OH 44001
David R.

David R.

RANGE WHIRLPOOL WOS72EC7HS01 "Replaced part, tested. Op test ok"

Near Cooper Foster Park Rd, Amherst, OH 44001
Dan H.

Dan H.

WASHER WHIRLPOOL WTW7500GC2 "Customer complaint a lid is no locking then unit shuts off, confirmed, lid lock tests good, unit needs new control; ordrng 1 W11130238 (cntrl-elec)"

Near Harrison Ave, Maple Heights, OH 44137
David R.

David R.

WASHER MAYTAG MVWC565FW1 Replaced parts. Pushed unit back into normal spot. Tested. Ran rinse and spin cycle with towels inside. Good. Floor level is not even. Leveled unit as best as possible. Also recommended to customer of anti vibration feet to put onto unit. Also recommended of making sure clothes are evenly distributed and that if something is bunched up to pause and correct clothing before starting back up. Also check owners manual for vibration or off balance. Op test ok.

Near W 37th St, Lorain, OH 44053
Jeff M.

Jeff M.

WALL OVEN JENN-AIR JJW2830DS03 Installed new part unit tested good

Near Robin Ln, Kirtland, OH 44094
Corina B.

Corina B.

FREEZER FRIGIDAIRE FFFH20F2QWD "CC that the unit is not cooling. No fans or the compressor is running. Checked the thermostat, open. Will need a new thermostat ; ordrng 1 5304513033 (CONTROL), used 1 SHIPPING (shipping and handling) from stock"

Near W Schaaf Rd, Cleveland, OH 44109
Joe O.

Joe O.

REFRIGERATOR GE PWE23KMKGES "Cc: small leakCustomer states it has only happened 2 times, and it’s after loading the fridge with groceries. Found ice build up on the freezer floor and in drain pan. Needs drain cleared. Cleared drain. Op test ok"

Near Little Mountain Rd, Mentor, OH 44060
David R.

David R.

REFRIGERATOR FRIGIDAIRE FFHS2311LBQA Replaced part. Tested. No leakage. Good. Op test ok

Near Toledo Ave, Lorain, OH 44055
Jeff M.

Jeff M.

MICROWAVE MAYTAG MMV4205DB1 Installed new part unit tested good

Near Sterling Rd, Madison, OH 44057
Joe O.

Joe O.

WASHER AMANA NTW4516FW3 Cc: stuck in drainFound drain is only roughly 10 inches off the ground. Advised customer stand pipe needs to be at least 36 inches. Found error code f8e1(long fill no fill). Ran auto test and calibration.unit functioning as designed. Op test ok

Near Hawkins Dr, Painesville, OH 44077
Corey L.

Corey L.

WALL OVEN WHIRLPOOL WOS51EC0AS01 "Customer complaint oven should be at temp chosen when it beeps, started to explain waiting a few minutes like 5-15 after beep to allow temps to cycle and settle"

Near John Rd, Olmsted Township, OH 44138
Corey L.

Corey L.

WASHER WHIRLPOOL WTW4815EW1 "Customer complaint washer not washing well, customer removed agitator and found teeth smoothed over on shaft and agitator, quoted to replace gearcase W11255272 and agitator W10908289, customer does not want repair at this time, left quote; used 1 SHIPPING (shipping and handling) from stock"

Near Glenside Ln, Olmsted Township, OH 44138
Dan H.

Dan H.

WASHER WHIRLPOOL WTW4800BQ1 "Customer complaint that lid lock light would not shut off, no lid lock light on when tech arrived, ran diagnostics found f5e1(lid switch fault)f5e2(lid lock fault), and f5e3(lid unlock fault) error codes, lid locks and unlocks in manual test cycle, unable to duplicate the problem , unit is operating as designed"

Near McCracken Rd, Maple Heights, OH 44137
David R.

David R.

DRYER WHIRLPOOL WGD4850HW0 "Cc of heat, said clothes seem to not dry all the way. Ran unit, confirmed good airflow outside. Put a towel in there, took off little door window to make sure ignitor and flame coming on. Put on timed dry 70 mins. Tested temp, good. Ran for 25/30 mins, heat coming on and cycling off/on every 2/3 mins, heat is working. Went over load size and time being put on per owners manual. Unit test good. Op test ok"

Near Missouri Ave, Lorain, OH 44052
Jeff M.

Jeff M.

WASHER MAYTAG MVWX655DW1 Installed new part unit tested good

Near Tote Rd, Rock Creek, OH 44084
David R.

David R.

DISHWASHER KITCHENAID KDFE104DBL5 "Cc unit will stop cycle by itself, has done multiple times. Customer has tried turning on and off power. Still unit is stopping mid cycle or towards the end of cycle without completing. Also at one point, UI was not working. Ran diagnostics, no error codes. Went through all service mode. All components working correctly. UI console is accepting all commands. Labor is Covered, under extended warranty, parts are covered. Ordering controls.*** ; ordrng 1 W11105845 (console) and 1 W11305293 (cntrl-elec)"

Near Lake Rd, Avon Lake, OH 44012
Jason N.

Jason N.

DRYER MAYTAG MEDP575GW0 Cc unit filter cannot be insertedFound tensioner bent in filter housing. Manipulated to let filter fit. Op test good.

Near Walnut Trail, Chagrin Falls, OH 44023
Brian M.

Brian M.

MICROWAVE WHIRLPOOL WMH32519HZ1 Sanded arc spots Painted over marks Installed pegs Ran unit test OP Test Ok

Near Maplewood Dr, Solon, OH 44139
Jason N.

Jason N.

DISHWASHER KITCHENAID KDTE204EPA4 Installed upper rack slides and adjusters. Op test good.

Near Hall St, Chagrin Falls, OH 44022
Corina B.

Corina B.

WASHER WHIRLPOOL NTW4516FW3 CC that there is a loud banging noise in the spin. Found the basket tilted forward. Adjusted the legs. Started a rinse and spin with towels. Optest ok.

Near Lawndale Dr, Parma Heights, OH 44130
Jeff M.

Jeff M.

REFRIGERATOR FRIGIDAIRE FFHS2611LBLA Cemaker failed needs replaced. The unit is getting power ; ordrng 1 241798231 (ICE)

Near Sandusky St, Conneaut, OH 44030
Brian M.

Brian M.

MICROWAVE WHIRLPOOL WOC54EC0HS02 Installed UI Set up Ran test bake OP Test Ok

Near Brighton Dr, Aurora, OH 44202
Jason N.

Jason N.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Cc unit leaking at door bottomCustomer states there’s water coming from the black tube in the bottom of the door, usually about an hour in. Ran diagnostics, cycle all functions normal, no codes. Ran quick wash cycle, no leaks. Advised customer that some condensation from vent tube is normal for these units when vent cycle starts. Unit is working as designed."

Near Hazelwood Dr, Chagrin Falls, OH 44022
Jason N.

Jason N.

WASHER WHIRLPOOL WTW7000DW4 "Cc unit not workingFound console powering on but not accepting commands. Was able to get into diagnostics, but no codes stored. Replaced control and console using customer supplied pre Id part. Checked voltage at outlet. Good at 122v and correct polarity. Ran auto test and calibration. Op test good."

Near E Hill Dr, Chesterland, OH 44026
Jason N.

Jason N.

DRYER MAYTAG LDG9606AAE "Cc unit drum noisyConfirmed drum noise, rollers or belt pulley worn. Ordering both.; ordrng 1 WP6-3037050 (pulley) and 2 12001541 (bearing & roller asy)s and 2 306508 (BEARING KIT )s and 1 WPY312959 (belt)"

Near Sugar Bush Ln, Gates Mills, OH 44040
Brian M.

Brian M.

DISHWASHER WHIRLPOOL WDF520PADM7 Cc of leak in hose Replaced drain hose ran test cycle OP Test Ok

Near Lido Ln, Streetsboro, OH 44241
Corina B.

Corina B.

RANGE WHIRLPOOL WFG550S0HV0 CC that the oven does not light. Found the storage drawer was full of pans and cooking sheets. Removed the sheets from the drawer.oven ignited everything. Took temp 350* after 20 mins.

Near Primrose Cir, Middleburg Heights, OH 44130
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRF757SDEH01 Installed new part unit tested good

Near Schramling Rd, Pierpont, OH 44082
Corina B.

Corina B.

WASHER WHIRLPOOL WTW4816FW2 "Cust showed pop, sent pic. CC that the unit filled up to much and sometimes does not drain. Ran diag no codes. Ran a calibration. Started a normal cycle. Advised cust the agitator is going to put more water into the washer. Optest ok"

Near Amber Ln, Brecksville, OH 44141
Jeff M.

Jeff M.

WALL OVEN KITCHENAID KEMC308KSS01 Heating elements shows slight signs of failure. I also want to replace the fuse in the rear main control board is sending power; ordrng 1 WP9759243 (thrmst-fix) and 1 WPW10207400 (elmnt-brol)

Near Center Rd, Ashtabula, OH 44004
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 CC that the doors are not level and one is sticking farther out. Raised the left hand door with a washer. Optest ok. ; used 1 WP487576 (NYLON SHIMMING WASHER) from stock

Near Cheryl Ann Dr, Seven Hills, OH 44131
David R.

David R.

WASHER AMANA NTW4516FW3 "Cc water leaking. Water is actually coming up through the floors in front of the washing machine. Moved unit up, no water marks or spots underneath. Ran unit is diagnostics test mode twice, also ran Rinse/spin cycle. Unit filled more than halfway and drained. Tilted unit all the way back, no leaks, no marks. Unit test good. No leaking. Checked all valves, tested, checked all connections. Op test ok."

Near Peregrine Way, North Ridgeville, OH 44039
Brian M.

Brian M.

WASHER GE GTW680BSJ4WS "Cc unit not draining or spinning Found drain pump to be stuck, freed it up but will most likely fail again bearings seem worn Needs drain pump ; ordrng 1 WH23X28418 (DRAIN PUMP), used 1 SHIPPING (shipping and handling) from stock"

Near Broadwood Dr, Burton, OH 44021
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRS325FDAM02 CC that the RT hand door Is lower then the left. Found the right hand door is cracked at the bottom. Will need a new door.

Near Band Dr, Garfield Heights, OH 44125
Corina B.

Corina B.

FREEZER WHIRLPOOL WRF555SDFZ06 CC that the unit is not making ice. Our ic me not cycling. Replaced the icemaker. Optest ok

Near Bainbridge Rd, Cleveland Heights, OH 44118
Jason N.

Jason N.

DRYER MAYTAG MDE9700AYW "Cc unit not dryingCustomer stated, unit powers on but will not start.Confirmed no start, found belt broken, disengaging belt switch. unit needs belt.; ordrng 1 WPW10205415 (belt5718), used 1 SHIPPING (shipping and handling) from stock"

Near Middle Ridge Rd, Madison, OH 44057
Corina B.

Corina B.

WASHER MAYTAG MVWB725BW0 "CC that the unit goes off balance and is loud. Checked the suspension rods, will need new suspension rods. Found the bearings are worn. The oil from the bearings is leaking onto the rotor, stator and rps. ; ordrng 1 280146 (rotor) and 1 W10247710 (washer,suspension) and 1 W10435302 (bearing) and 1 WPW10178988 (sensor) and 1 WPW10419333 (stator)"

Near Pinehurst Dr, Euclid, OH 44117
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Installed door and connector Ran several cups of water did not see unit leaking afterwards OP Test Ok

Near S Cleveland Ave, Mogadore, OH 44260
Brian M.

Brian M.

WASHER GE GTW485ASJWS Cc unit not workingRan diagnostics found error for lid lock and lid open for 15 min Ran manual test on lid lock as well as ran pressure sensor test Ran manual spin test Ran drain and spin Unit is functioning as design at this time Can not duplicate a issue

Near Unger Rd, Atwater, OH 44201
Jason N.

Jason N.

REFRIGERATOR MAYTAG MBF2258XEB6 "Cc unit making a buzzing noiseRan diagnostics, all functions normal, no abnormal sound. Found ice maker bail arm down, unit is not connected to water for ice maker. Water valve buzzing when calling for water. Disconnected ice maker plug, advised customer if water is ever connected for ice maker function, will have to plug in at rear of freezer. Op test good."

Near Robindale St, Wickliffe, OH 44092
Brian M.

Brian M.

WASHER KENMORE 110.3163261 Installed lower frame Checked unit for left over glass did not see any Ran auto test and calibration OP Test Ok Ran auto test again to verify functionality with customer

Near Waterfowl Ln, Chardon, OH 44024
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW6200VW0 Ran a full cycle found no issues op tested good

Near Walnut Blvd, Ashtabula, OH 44004
Brian M.

Brian M.

WASHER MAYTAG MVWX655DW1 "Cc unit leaking Tipped unit back, did not see any signs of a leak filled tub up to the top Let it sit no leak spotted Ran drain cycleFound customers floor drain backing up, showed and confirmed w/ customer Ran auto test and calibration OP Test Ok"

Near Country Club Ln, North Benton, OH 44449
Dan H.

Dan H.

RANGE MAYTAG MER8700DS1 "Installed new bake element, op test good"

Near Richmond Rd, Solon, OH 44139
Dan H.

Dan H.

RANGE WHIRLPOOL WFG505M0BS3 "Installed new igniter, op test good"

Near Jefferson St, Painesville, OH 44077
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 Replaced parts. Tested set back to recommended. Give 24 hours to return to normal temps. Op test ok

Near Eastview Ave, North Ridgeville, OH 44039
Brian M.

Brian M.

DISHWASHER WHIRLPOOL WDF330PAHB Cc unit leaked once from center of door area and leaving residue on dishes Found center of door foam wet ran test cycle of heavy could not get unit to leak Advised customer to try different soap and to run hot water at the sink first to allow hot water to enter dishwasher when it fills Gave samples of soap and jet dry OP Test Ok

Near W Main St, Andover, OH 44003
Jason N.

Jason N.

DISHWASHER WHIRLPOOL WDF520PADM7 "Installed wash motor and control. Ran wash test, op test good."

Near Greenfield Ln, Painesville, OH 44077
Brian M.

Brian M.

RANGE TAPPAN TEF351EWF Installed switches Tested burners OP Test Ok

Near Water St, Garrettsville, OH 44231
Corey L.

Corey L.

WASHER MAYTAG MVWB765FW0 "Customer complaint washer hose broke and leaked, confirmed inlet hose broke at connection, advised inlet hoses are not part of the unit and can be purchased at your local hardware store, recommended a rubber hose over braided, ran diagnostics, no errors"

Near Rye Gate Dr, North Royalton, OH 44133
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL ASD2625KEQ "Cc: not coolingFound temps in ff section at 53, and freezer at 53. Found unit has no frost pattern and ice buildup on cap tube. Needs compressor, drier and evaporator.Customer does not want to repair at this time"

Near E 236th St, Euclid, OH 44117
Jeff M.

Jeff M.

DISHWASHER KITCHENAID KDTE104ESS1 Installed new part unit tested good

Near Dock Rd, Madison, OH 44057
David R.

David R.

WASHER WHIRLPOOL WTW8500BW0 "Replaced parts. Ran through test diagnostics. Good. Looked underneath, no leaks. Good. Op test ok"

Near Calista Dr, North Ridgeville, OH 44039
Brian M.

Brian M.

WASHER MAYTAG MVWC565FW1 Cc unit won’t spin Found belt broken Replaced belt Ran auto test and calibration OP Test Ok ; used 1 W10006384 (

Near Atwater Ave, Atwater, OH 44201
Corey L.

Corey L.

REFRIGERATOR MAYTAG MFI2570FEZ06 "Customer complaint fridge door ajar alarm does not work and manual says it should, found section in use and care manual explaining this feature should activate after 5 minutes ajar only when unit is cooling and again after 2 minutes if left open, opened door for 5 minutes, unit is operating as designed, taking control for return"

Near Whitemarsh Ln, Strongsville, OH 44149
Corey L.

Corey L.

RANGE MAYTAG MGRH752BDW "Customer complaint the front right burner give him trouble lighting sometimes and the rest of the burners are clicking when I try the FR one, all ignitors will spark when trying to ignite any specific burner the knob turned is the only only allowing gas to escape to light, tried to give igniter a better ground to sprk off of, burner not lighting burner head is clear, igniter is weak, filled out tech-line sr documentation form from service matters; ordrng 1 WP3412D021-26 (burner), used 1 SHIPPING (shipping and handling) from stock"

Near Dunham Rd, Maple Heights, OH 44137
Joe O.

Joe O.

WASHER WHIRLPOOL WTW8040DW4 "Cc: f5 error codeFound error codes f5e2(lid lock will not lock) and f5e3(lid lock will not unlock). Installed lid lock ran auto test, unit shut down gave another f5e2 error. Needs control; ordrng 1 W11182868 (cntrl-elec)"

Near Midland Rd, Mentor, OH 44060
Corina B.

Corina B.

WASHER WHIRLPOOL MHW3505FW1 CC that the unit is leaking. Found a hairline crack in the tub. Will need a tub and basket. Part is covered under warranty. ; ordrng 1 W10901030 (tub-outer 74832)

Near Washington Ave, Cleveland, OH 44113
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRS586FLDB00 Installed ice maker OP Test Ok

Near Randolph Rd, Mogadore, OH 44260
Joe O.

Joe O.

DRYER AMANA NED4655EW1 Cc: will not startFound unit is not receiving any power. Found unit is connected to a 20 amp breaker. Advised customer unit should be connected to a 30 amp breaker. Unit funds designed. Op test ok Cust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.

Near E 98th St, Cleveland, OH 44108
Corina B.

Corina B.

DRYER MAYTAG MED3500FW0 Replaced the heater. Optest ok. ; used 1 SHIPPING (shipping and handling) from stock

Near Franklin Dr, Berea, OH 44017
Corina B.

Corina B.

DISHWASHER KITCHENAID KDTM354DSS5 CC that the unit is leaking. Found the float switch leaking. Will need a new float switch.; ordrng 1 W10873429 (housing) and 1 WP8531743 (gasket) and 1 WPW10195036 (float assembly) and 1 WPW10195038 (nut)

Near Pebblecreek Dr, Independence, OH 44131
Brian M.

Brian M.

DRYER WHIRLPOOL WED9200SQ1 Installed control Ran test cycle with no heat and another with heat and switched back to no heat OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

Near Ranfield Rd, Kent, OH 44240
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Cc: noise, ice maker not working, door hinge brokenFound damper excessly loud, found ice maker is cycling and calling for water. No water is ran to the unit. Lower hinge on door is completely broke. Caused damage to the door, and to the freezer door. Door gasket also not seated properly. Needs door, and damperCustomer does not want to repair at this time"

Near Maplewood Rd, Cleveland Heights, OH 44118
Brian M.

Brian M.

DRYER WHIRLPOOL CET9100GQ0 Installed key Did not do what customer expected it to do OP Test Ok

Near Meloy Rd, Kent, OH 44240
Joe O.

Joe O.

WASHER WHIRLPOOL GHW9150PW0 Installed listed parts. Ran quick test. Ran normal cycle. Ran drain and spin. Op test ok

Near Canterbury Rd, Cleveland Heights, OH 44118
Joe O.

Joe O.

WASHER WHIRLPOOL WTW4950HW0 "Cc: not spinning clothes outFound error f0e5(off balance). Found basket is well balanced, suspension is good. belt squealing during spin. Found gear case leaking oil. Needs gear case, cam, and belt; ordrng 1 W10721967 (drive pulley) and 1 W11035747 (gearcase) and 1 W11239857 (belt)"

Near Catalpa Rd, Cleveland, OH 44112
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRX988SIBM "Customer complaint ff ceiling lights are dim and frz is out, confirmed, frz led failed, replaced with module sent, op test good"

Near Revere Cir, Middleburg Heights, OH 44130
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRT134TFDW00 "Replaced the thermostat. Optest ng. Checked the bl and wh 120 volts. From orange and white 0 volts. Will need a defrost control. ; ordrng 1 4388931 (timer,defrost adapt)"

Near Wellington Ave, Parma, OH 44134
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF736SDAW14 "Installed parts listed, cleared ice from evap, ran test 6 and jumped bimetal, op test good, advised customer to allow 24-48 hrs for temps to settle"

Near Royalview Dr, Parma, OH 44129
Corina B.

Corina B.

DRYER MAYTAG MEDE200XW1 "f3 e 1 Exhaust Thermistor Open, f3 e6 Moisture Sensor Open. Checked the exhaust temp on high 150* checked the resistance on p14-3 p14-6 5 ohm at 100*, good will need a main control ; ordrng 1 WPW10235613 (cntrl-elec 22053), used 1 SHIPPING (shipping and handling) from stock"

Near Deer Run Dr, Middleburg Heights, OH 44130
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF767SDHV00 Replaced part. Tested good. Op test ok

Near Thornbury St, North Ridgeville, OH 44039
Corey L.

Corey L.

WASHER MAYTAG MVWB835DW4 "Customer complaint washer not working starts then just sits, confirmed, ran diagnostics found f7e6 motor short, f7e9 locked rotor and f2e1 stuck key, basket and rotor moves freely, found hot/neutral reversed, ran extension cord to properly ground and polarized outlet, clutch not fully disengaging causing gears to grind, unit needs drum clutch and rotor, advised customer to have outlet repaired; ordrng 1 W10754448 (clutch) and 1 W10811956 (drum assy) and 1 W10915700 (stator)"

Near Prospect Rd, Strongsville, OH 44149
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRB322DMBM01 Harness was not needed customer just left the door open op tested good

Near Morgan Dr, Painesville, OH 44077
Corey L.

Corey L.

REFRIGERATOR ELECTROLUX E42BS75EPS "Customer complaint of noise sometimes and doesn’t feel too cool, temps were 50-55 in ff and 15 in frz, noise is ff evap fan hitting accumulating ice, ff evap not defrosting, unable to locate wiring diagram while in home, spoke with our TL before closing job, found wiring diagram, evap assembly has fan and all defrost components, process stub is bent on compressor, customer would like to order compressor to have it there just in case; ordrng 1 5304448979 (evaporator assy) and 1 5304449075 (compressor) and 1 WPW10143759 (dryer), used 1 SHIPPING (shipping and handling) from stock"

Near Eagle Pointe Ct, Columbia Station, OH 44028
Jason N.

Jason N.

WASHER MAYTAG MHW6630HW0 "Cc unit not spinning out clothes Customer had just run wash cycle before I arrived, spin finished up. Clothing load inside was normal dampness for a normal cycle. No standing water in tub, no excessive water in clothing. Customer stated it should be better then this, I advised that this is typical clothing dampness and is not excessive. Ran diagnostics, no codes stored. Ran auto cycle, all, functions passed. Unit is working as designed."

Near OH-82, Aurora, OH 44202
Jeff M.

Jeff M.

DRYER MAYTAG MGDB835DC4 Customer states that the communication error came back after 20 minutes what I’m finding is the washer and dryer are plugged into the same outlet and it’s a GFI outlet I recommend for them to get two separate lines one for the washer and one for the dryer

Near Bay Ridge Ct, Mentor, OH 44060
Jeff M.

Jeff M.

WASHER MAYTAG MHW6630HW Installed new part unit tested good

Near Caddie Ln, Painesville, OH 44077
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRSA71CIHZ00 "Cc unit leaked grease from underneathCustomer stated a pool of gray grease appeared under left corner on unit. Found residue of liner lubricant under corner, looks to have been sealed by silicone at one point. Cleaned up left over lubricant, resealed liner corner with silicone. Unit is working as designed."

Near Bell Rd, Chagrin Falls, OH 44022
Jeff M.

Jeff M.

DRYER AMANA NED5800HW Customer had a load ready for the dryer put the load into the dryer ran cycle unit tested good explained sorting the clothing keeping jeans with jeans shirts with shirts or more important with these newer models with the sensor.

Near US-6, Jefferson, OH 44047
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KRSC500ESS00 "Cc unit ice production slow, and leaking into containerFound ice buildup in ice container And back of housing. Ran water fill test, water pressure very low, causing capillary effect on fill tube, water running back away from ice mold and down back of housing. Customer is using an RO system, advised customer that low pressure will cause this issue and is not a defect of the unit. May need filter maint on system or contact RO manufact. To see if water pressure can be boosted. Unit is working as designed."

Near Southwyck Dr, Chagrin Falls, OH 44022
Brian M.

Brian M.

REFRIGERATOR FRIGIDAIRE FGHC2331PFAA Cc unit leaking freezer side Found drain pan frosted over Cleared ice and drain tube OP Test Ok

Near Beryl Dr, Kent, OH 44240
David R.

David R.

WALL OVEN WHIRLPOOL WOD77EC0HS01 "Cc unit UI console keeps changing time and date by itself. Also glass had seal or something stuck to it, won’t scrap or come off, will need glass door assembly. Ordering.*requesting double labor * let customer know if door is considered cosmetic than she will have to pay for it, if so than she doesn’t want the door; ordrng 1 W11110283 (glass-door) and 1 W11428578 (CONSOLE CONTROL )"

Near Park Pl, Avon Lake, OH 44012
Corina B.

Corina B.

RANGE KITCHENAID KGSS907SSS01 "CC that the oven door is locked and a fault code f5e1. Unlocked the door with a coat hanger. Rn diag latch tried to open will not. Will need a new door latch. ; ordrng 1 WP9760889 (latch 19316), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"

Near Pine Dr, Avon, OH 44011
Jeff M.

Jeff M.

WASHER MAYTAG MHW5630HC0 I was not able to do anything I forgot to set this up as a second tech required; ordrng 1 W11314666 (hose)

Near Light House Ct, Mentor, OH 44060
Jason N.

Jason N.

DRYER MAYTAG MEDC215EW1 "Cc unit tumble slows down and eventually stopsCustomer stated she was drying a load of towels when this happened. She wasn’t sure this load was fully spun out from her washer, she said it seemed too wet. Her washer is a Samsung, cannot run tests to verify if it’s working correctly. Ran a load of 6 large wetted down towels in unit. Timed dry for 20 min. Unit ran entire time, no issues with slow down or stoppage. Could not duplicate issue. Customer is going to take a wait and see approach, perhaps have the washer looked at."

Near Waverly Ln, Chagrin Falls, OH 44022
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Cc FF not cool. FZ time is good temp. Found Damper not opening. Damper test goo. Wires coming from inside fridge all’s connections were loose. Corrected. Tested in diagnostics. Opening and closing. Good. Op test ok

Near Edgewood Dr, Lorain, OH 44053
Brian M.

Brian M.

WASHER MAYTAG MVWC415EW2 Installed motor Ran auto test and calibration OP Test Ok

Near Laurel Dr, Walton Hills, OH 44146
Brian M.

Brian M.

RANGE WHIRLPOOL WEE510S0FB2 Cc unit not powering on Found unit not getting proper voltage Needs breaker checked out

Near Regency Dr, Walton Hills, OH 44146
Brian M.

Brian M.

MICROWAVE WHIRLPOOL WMH32519HV1 Sanded down arc mark and painted spot Installed peg Ran test cycle OP Test Ok

Near Woodline Rd, Bedford Heights, OH 44146
Joe O.

Joe O.

WALL OVEN FRIGIDAIRE FFGW2415QSB Attempted to remove unit. Found part of unit is sealed to cabinet. Found unit also has a piece of wood trim blocking the lower part of the oven from coming out. Customer to remove trim and silicone. Customer will contact to reschedule; saved tckt

Near Bexley Blvd, South Euclid, OH 44121
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "CC that the ff is not cooling. Ff 68* Fz -10*. Found the freezer evap frozen, not defrosting. Steamed out the evap and replaced the main control from t/s. Optest ok. Whirlpool is covering the repair, sent over an authorization ; used 1 WPW10503278 (CNTRL-ELEC 15677) from stock"

Near Bassett Rd, Westlake, OH 44145
Corina B.

Corina B.

RANGE JENN-AIR JDRP548HL00 Replaced the oven sensor. Heated oven to 350*. Optest ok

Near Granite Ct, Westlake, OH 44145
David R.

David R.

REFRIGERATOR MAYTAG MRT118FFFZ05 "Cc unit is not cooling. Less than a week old. Took off cover to evap, no frost pattern at all. Compressor watts at 45, making weird gurgling noise. Sealed system job. No valve to test pressures. Ordering compressor, evap and drier. **customer is calling Home Depot/Maytag and trying to get a exchange new fridge **if they want they parts replaced, will need lock ring tech; ordrng 1 W11209866 (compressor) and 1 W11407409 (EVAP)"

Near W 39th St, Lorain, OH 44053
David R.

David R.

WASHER MAYTAG MVWX655DW1 "Cc unit not working. Went through tech sheet steps for control. Bad control, tested one from t/s. Customer called Maytag, will not cover anything. Replaced part from t/s. Tested in diagnostics and calibration. Good. Op test ok; used 1 W11116592 (MUST RETURN**CORE*CNTRL-ELEC) from stock"

Near Miami Ave, Lorain, OH 44053
Jeff M.

Jeff M.

REFRIGERATOR AMANA ARS2464BB Water line in the door is frozen I explain to them to shut down the fridge let it fall out the waterline in the door is non-removable for one piece

Near S Ridge Rd E, Ashtabula, OH 44004
Brian M.

Brian M.

WASHER WHIRLPOOL WTW8500DC0 "Cc unit making grinding noise Found washplate damaged Needs washplate Customer wants to install it ; ordrng 1 W10752283 (washplate), used 1 SHIPPING (shipping and handling) from stock"

Near Patriot Dr, Streetsboro, OH 44241
Corina B.

Corina B.

WASHER MAYTAG MVWC565FW0 "CC that the unit will not spin. Ran diag F8E1 – NO FILL, LONG FILL. Checked the water valves, good. Drain, good. Manual spin, good. Ran a calibration. Started a rinse and spin with towels came our damp. Advised cust to use 1-2 tablespoons of he detergent. Optest ok"

Near Rio Ave, Lakewood, OH 44107
Jeff M.

Jeff M.

DRYER WHIRLPOOL WED5620HW1 Installed new part unit tested good

Near W 19th St, Ashtabula, OH 44004
Jason N.

Jason N.

REFRIGERATOR GE ZISB36DYB "Cc unit not cooling Customer stated they were out for 2 weeks and came back and found things in freezer thawing. Freezer and ff sections both approx 40 degrees. Compressor very hot, found condenser fan not running. Checked power to motor, good at 123v. Unit needs condenser fan motor. ; ordrng 1 WR60X187 (motor,cond.fan21070), used 1 SHIPPING (shipping and handling) from stock"

Near Deerbrook Dr, Novelty, OH 44072
Jason N.

Jason N.

RANGE JENN-AIR JDS9865BDP "Installed control board and oven temp probe. Ran bake test, broil test. Op test good."

Near Calverton Rd, Shaker Heights, OH 44122
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KRFC704FBS00 "Cc: buzzing noise, not cooling properly in ff sectionFound temps in ff at 62 degrees and freezer at 03 degrees. Ff Evaporator completely frosted over. Found service pointer (W11033419D) pertaining to this issue. Found unit has older model control. Needs evap cover and control; ordrng 1 W11167902 (cover-evap) and 1 W11333076 (CONTROL)"

Near Ranch Rd, Willoughby, OH 44094
David R.

David R.

REFRIGERATOR WHIRLPOOL WRV986FDEM00 "Cc FF not cooling. Took out deli drawer. Wall of ice on evap cover. Fan test bad. Ordering fan with harness, and support**2 count job; ordrng 1 W11087438 (motor-evap) and 1 WPW10389152 (support), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"

Near Hickory Dr, Vermilion, OH 44089
Jason N.

Jason N.

RANGE KITCHENAID KODC304ESS01 Cc unit lower oven not heatingCustomer stated he ran a clean cycle on both ovens. Lower oven quit working after. Found lower t-stat open. Replaced using customer supplied pre Id part. Op test no good. New t-stat also open. Defective part. Reordering t-stat.; ordrng 1 W11165152 (thrmst-fix)

Near Belgrave Rd, Pepper Pike, OH 44124
Jeff M.

Jeff M.

DRYER MAYTAG MDG2706AWW "Thermal fuse is open and the idler pulley is failing needs replaced; ordrng 1 WP37001287 (bracket) and 1 WP40113801 (fuse-thrml), used 1 SHIPPING (shipping and handling) from stock"

Near Gore Rd, Ashtabula, OH 44004

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