We serviced a
SAMSUNG DRYER
Model DV40J3000GW/A2
Near Perry, OH 44081
Dan H
Job Details:
11/09/2023
"Customer complaint that unit shuts off after a few seconds, confirmed, found inside of unit complete soaked, water drops every where on all components, found water on control boards, unit needs new control and motor , control and motor are no longer available ; ordrng 1 DC92-01025D (Cntrl) and 1 DC93-00101M (Motor)"
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Painesville, OH 44077
Dan H
Job Details:
11/09/2023
"Customer complaint that drain pump will not stop running, found unit in continuous drain, canceled, ran diagnostics no error codes found, started normal wash cycle, unit filled and began agitating, unit is operating as designed"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Mentor, OH 44060
Dan H
Job Details:
11/09/2023
"Installed new control, op test good"
We serviced a
MAYTAG WASHER
Model MVWC425BW0
Near Cleveland Heights, OH 44121
Joe O
Job Details:
11/09/2023
"Cc: not starting cycleFound error codes f2e1(stuck key) f2e3(mismatch control and ui). Unit only has a control, no ui. Entered manual diagnostics. Unit filling, agitating, and draining and spinning. Ran tach test. Unit reading basket speed. Ran calibration. Advised customer to monitor. If customer continues to have issues will need control. Built estimate for control; ordrng 1 W10582043 (cntrl-elec), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Mentor, OH 44060
Dan H
Job Details:
11/09/2023
Installed door handle
We serviced a
WHIRLPOOL DRYER
Model WED8000DW3
Near Madison, OH 44057
Dan H
Job Details:
11/09/2023
"Customer complaint of squealing noise, confirmed, found pulley seized, installed new dryer repair kit, op test good ; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Painesville, OH 44077
Joe O
Job Details:
11/09/2023
Installed panel and element. Tested. Op test ok ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVMS8
Near Conneaut, OH 44030
Joe O
Job Details:
11/08/2023
Installed ice maker. Cycled. Op test ok
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ2
Near Conneaut, OH 44030
Joe O
Job Details:
11/08/2023
"Cc: not heatingFound unit pulling 10 amps. Magnetron excessively loud. Needs magnetron and diodeCustomer does not want to repair at this time; ordrng 1 W10754299 (magnetron) and 1 W11256462 (diode), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Madison, OH 44057
Joe O
Job Details:
11/08/2023
"Cc: unit sounds like a jet taking off when in spinRan drain and spin on high speed. Found excessive shaking from basket while spinning. Suspension rods weak. Cannot hear balancing liquid in basket. Needs basket, and suspension rodsOffice to reschedule; ordrng 1 W11178227 (Basket) and 1 W11400156 (Suspension rods)"
We serviced a
GE FREEZER
Model GFSF6KEXAWW
Near Beachwood, OH 44122
Corina B
Job Details:
11/08/2023
"CC that there is still clumps of ice. Confirmed. Checked the ice maker, no cracks. Will need the replace the filter. Clumps still there after the filter. Will need a fill tube."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Painesville, OH 44077
Joe O
Job Details:
11/08/2023
"Cc: valve squealingFound valve squealing with cold water. House pressure around 70psi. Needs water valveCustomer does not want to repair at this time; ordrng 1 W11210463 (valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Avon Lake, OH 44012
Angel
Job Details:
11/08/2023
"Cc washing machine will not drain. Verified and found connector was loose on drain pump reseated connector properly, tested unit opt test good."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Columbia Station, OH 44028
David R
Job Details:
11/08/2023
F3E0 error. Replacing main control and sensors ordering. ; ordrng 1 W11620481 (Control) and 1 WPW10181986 (Sensor)
We serviced a
MAYTAG DRYER
Model MGD6230HW3
Near Geneva, OH 44041
Jason N
Job Details:
11/08/2023
"Cc unit making rattling noise Ran dryer op test for several minutes, found noise starts when unit heats up to certain point. Pulled front panel, checked all panels and screws to ensure all are tight. Could not isolate cause of vibration at this time. Ordering blower wheel in case wheel is unbalanced/possible hairline crack and adding insulation in certain spots to prevent panel to panel vibration.; ordrng 1 WP697772 (Wheel)"
We serviced a
WHIRLPOOL FREEZER
Model WRF535SWHZ07
Near Roaming Shores, OH 44084
Jason N
Job Details:
11/08/2023
Cc unit freezer light not working Replaced freezer light switch using customer supplied pre Id part. Freezer light op test good.
We serviced a
WHIRLPOOL DRYER
Model WED95HEDW0
Near Chardon, OH 44024
Jason N
Job Details:
11/08/2023
"Cc unit powers on but does not startConfirmed power on, unit does not start. Ran diagnostics, test cycle failed to start and unit flashed f1e1 for main control fault. Checked power at motor relay on main control, good in at 121v, but 0v out when cycle started. Unit will need main control replaced due to failed motor relay. Customer declined repair at this time. Estimate only. ; ordrng 1 WPW10654005 (Control-elec)"
We serviced a
WHIRLPOOL DISHWASHER
Model GU2275XTVY0
Near Chardon, OH 44024
Jason N
Job Details:
11/08/2023
Installed friction pads. Door operation test good.
We serviced a
SAMSUNG DRYER
Model DV45H7000GW/A2
Near Atwater, OH 44201
Corina B
Job Details:
11/08/2023
"CC that the unit is taking a long time to dry. Checked vent outside, clear. Let run for 10 minutes. Stopped heating. The gas valve a not opening up. Will need a new valve. Cust does not want to repair ; ordrng 1 DC62-00201A (Gas valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Ravenna, OH 44266
Corina B
Job Details:
11/08/2023
CC that the water does not shut off at the valve. Confirmed. Will need a new valve. ; ordrng 1 W11513255 (Valve)
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Middleburg Heights, OH 44130
David R
Job Details:
11/08/2023
Replaced control. No errors. Ran test mode. Good. All components working. Op Test Ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW3
Near Strongsville, OH 44136
David R
Job Details:
11/08/2023
"Cc questions about vibration, cycle questions. Went through diagnostics. All components good. Answered all questions customer had. All functions working properly. Unit is working as designed. Op Test Ok."
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near North Royalton, OH 44133
David R
Job Details:
11/08/2023
"Replaced harness, ran and cleared old codes. Ran test mode. All water drained. Ran component separate, good. Ran drain/spin. Good. Advised customer to make sure to turn spin option on for whatever cycle being used. Op Test Ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED6600WL0
Near North Ridgeville, OH 44039
Marie V
Job Details:
11/08/2023
"Cc of unit making a loud squeaking sound. Confirmed noise comes from pulley. Ordering parts.; ordrng 1 8547174V (Pulley) and 1 4392067 (Dryer kit), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ASI2575GRS08
Near Cleveland, OH 44144
Marie V
Job Details:
11/08/2023
"Cc that unit is making same noise while running, vibration noise. Comes from fan, while holding fan noise goes away, vibration is making housing plastic and metal liner from evaporator rattling, fan blades , retainer , and Called whirlpool he told me to use more insulation or seal to damper noise that is coming from cover. Uset masking take behind fan housing also on fan. Advice cust to monitor."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Parma, OH 44129
David R
Job Details:
11/08/2023
"Cc unit getting water but not washing. Unit is unhooked from power, water and drain. Tested motor. Open. Will need wash assembly.; ordrng 1 W11665769 (Wash pump assembly), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Parma, OH 44130
David R
Job Details:
11/08/2023
"Replaced belt and and pulley from t/s. Found the nut under pulley assembly came off, put new one on with added lock thread. Ran diagnostics. Good. Ran normal wash good, Op Test Ok. ; used 1 W10721967 (PULLEY), and 1 W11239857 (BELT) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVMS8
Near Beachwood, OH 44122
Manny
Job Details:
11/08/2023
"Cc unit not cooling in the ff, verified and unit at 60 in the FF ran test and everything checked out, control was out of program reprogrammed and unit started working, advised customer to monitor the unit for at least 12 hours and if temperatures dont start going down controls wouldve needed, ; ordrng 1 WPW10120827 (cntrl-elec) and 1 WPW10116216 (cntrl-elec), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Streetsboro, OH 44241
Corina B
Job Details:
11/08/2023
"Replaced the ice maker, control and heater. Opt test ok."
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Streetsboro, OH 44241
Corina B
Job Details:
11/08/2023
"CC that there is a vibration. Confirmed. Removed the blower house, readjusted. No noise. Opt test ok."
We serviced a
KITCHENAID BEVERAGE CENTER
Model KUBL214KSB00
Near Aurora, OH 44202
Corina B
Job Details:
11/08/2023
CC that there is a vibration with the fan. Confirmed. Called t/l to figure out where the vibrations is coming from. Pulled the unit out. Will reorder the cover. ; ordrng 1 W11532990 (Cover)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS03
Near Bay Village, OH 44140
Angel
Job Details:
11/08/2023
"Cc ice maker does not make ice. Checked temp and freezer was at 1 degree and fresh food section at 39 degrees. Ran diagnostics and was given E5 error bad ice maker thermistor. Advised customer to try and reset unit. If that does not work. Customer will need to replace ice maker and control board.; ordrng 1 W11224256 (Control board), used 1 W11658802 (ICEMAKER), and 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Cleveland, OH 44102
Marie V
Job Details:
11/08/2023
"Cc that the unit is going from sense to done, and that the clothes are wet, stared unit found drain hose on floor. Ran diag found error code f8e1 long fill. Corrected. Op test ok"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGUB2642LE9
Near East Cleveland, OH 44112
Marie V
Job Details:
11/08/2023
"Cc that unit is not cooling. Confirmed both sections at 70S*. Can hear evaporator fan running, condenser fan and compressor are running as well. Compressor is drawing 89.amps, no frost pattern on evaporator. Unit will need new compressor. Cust will not fix. ; ordrng 1 5303918437 (Compressor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KENMORE DISHWASHER
Model 665.14573N612
Near Cleveland Heights, OH 44118
Marie V
Job Details:
11/08/2023
"Cc of unit leaking from door. Found suds, explain cust to change pods or liquid detergent, unit is working properly at this point. op test ok"
We serviced a
MAYTAG WASHER
Model MVWB755DW0
Near Cleveland Heights, OH 44118
Marie V
Job Details:
11/08/2023
"Cc that unit starts then stops and shuts off. Confirmed try running diag,unit has an error code but last number on panel is not working, cant read error codes. Ran auto test unit fills up and drains, no agitating or spinning. Tilted unit found rotor and stator has oil and some rust, slider not going down to engage with rotor. Unit will need new, gearcase, rotor and stator, slider. Cust will not fix.; ordrng 1 W11393685 (Gearcase) and 1 W10734521 (Slider) and 1 W10754448 (Clutch) and 1 W10754161 (Motor rotor) and 1 W10754158 (Motor stator) and 1 W10914560 (Panel), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG RANGE
Model MGR8800FZ5
Near Walton Hills, OH 44146
Marie V
Job Details:
11/08/2023
"Cc that the unit is not getting hot. When it shows that is to temp she puts hand inside and is warm, not hot, flames too high and not level. Stared bake at 350*. Waiting , after 10 to 15 ing temp is correct. Explain cust that when unit beeps that is at the temp that was selected, you have to give it few more min for it to be at correct, temp. Calibrated unit 5* higher, leveled and corrected flames on burners. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KBRA22KMWH
Near Lakewood, OH 44107
Angel
Job Details:
11/08/2023
Cc loud noise coming from unit when it is running. When listening to the unit possible noise could be coming from the compressor.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Cleveland, OH 44102
Angel
Job Details:
11/08/2023
Cc masher does not start cycle. F7E1 error. When looking under unit determined capacitor went bad. Replaced capacitor tested unit opt test good.; used 1 W11395618 (CAPACITOR) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC302ESS06
Near Cleveland, OH 44106
Angel
Job Details:
11/08/2023
Discharged unit. Replaced compressor and filled the dryer with dryer filter. Replaced dryer filter. Tested for leaks. No leaks found. Put unit into 30 vacuum and waited for 10mins to make sure it held. And recharged unit with 55 grams of R600A. Recommended customer wait at least 24 hours for proper cooling.
We serviced a
MAYTAG DRYER
Model MED5030MW0
Near North Ridgeville, OH 44039
David R
Job Details:
11/08/2023
"Fuse and thermistor sent out. Check, good, working correctly now. Found customer also needs to press start button firm in order to start correctly. Good. Op Test Ok."
We serviced a
WHIRLPOOL DRYER
Model WED92HEFC0
Near Avon, OH 44011
David R
Job Details:
11/08/2023
"Cc unit not heating. Found open heater, also will need fuse kit and unit needs to be cleaned, lots of lint and dog hair. Long run in vent, suggest vent cleaning company if needed. Gave estimate for repair. ; ordrng 1 WP8544771 (Heater) and 1 279973 (Fuse kit), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS
Near Strongsville, OH 44136
Angel
Job Details:
11/08/2023
Replaced pump assembly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Amherst, OH 44001
Angel
Job Details:
11/08/2023
Cc the door on their refrigerator is opening when put in a neutral position. Determined that the refrigerator needed to be leveled. Leveled unit.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Lorain, OH 44052
Angel
Job Details:
11/08/2023
"Cc the unit will not agitate. Upon plugging in unit the drain pump was in flood mode. We let flood mode finish and tested unit. Checked pressure hose and it doesnt have any cracks or damage. When running diagnostics we got a drain pump error code. We changed the drain pump with surplus part. When running diagnostic unit continued to run in flood mode. Proceeding to order control board an; ordrng 1 W11513246 (Control board) and 1 W11643701 (Harness), used 1 W11399437 (Drain pump) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near North Ridgeville, OH 44039
David R
Job Details:
11/08/2023
"Cc unit not turning on, no power and squeaking. Replaced dryer kit and thermal fuse. Good. Power cycled on and off at breaker. Good. Unit is working. Op Test Ok. ; used 1 WP3392519 (THERMAL FUSE), and 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL DRYER
Model CGM2941TQ1
Near Oberlin, OH 44074
David R
Job Details:
11/08/2023
"Talked to landlord, said dryer sides get hot and inside is hot but clothes arent drying. Clothes inside dryer when I arrived, warm and almost dry. Too off vent, ran unit on Regular Heavy, unit is heating up normal and cycling properly. Unit heat is good. Would suspect a vent issue. Checking vent. Connected back and went outside. About 15-20 ft vent run. No airflow outside. Vent issue. Would recommend vent cleaning, make sure to not overload dryer and to use correct Heat settings. Dryer itself is good. Op Test Ok."
We serviced a
KITCHENAID ICEMAKER
Model KUIX335HPS01
Near Moreland Hills, OH 44022
Corina B
Job Details:
11/08/2023
"CC that the drain pumps runs a lot. Confirmed. Advised Cust the the drain pump, will run when the water fills. The unit will consistently run to make ice. Working as designed"
We serviced a
AMANA REFRIGERATOR
Model ART318FFDW10
Near Shaker Heights, OH 44122
Manny
Job Details:
11/08/2023
"Cc unit not cooling, unit was unplugged, plugged into killawatt meter and good, unit is in the garage and temps are 44 degrees, to low for compressor to come on, advised customer to keep the unit plugged in and if is too cold in the garage to turn the heater on and monitor the unit it"
We serviced a
KITCHENAID DISHWASHER
Model KDTE304LPA1
Near Mayfield Heights, OH 44124
Manny
Job Details:
11/08/2023
"Cc unit not coming on, verified and no power to ui, removed panel and control blinking twice for communication issues, ordering control and console; ordrng 1 W11659646 (Console) and 1 W11659647 (Control)"
We serviced a
MAYTAG RANGE
Model MER8650FZ0
Near Richmond Heights, OH 44143
Manny
Job Details:
11/08/2023
"Cc oven not heating, verified and element burnt out, unit needs bake element ; ordrng 1 W10779716 (elmnt-bake)"
We serviced a
WHIRLPOOL RANGE
Model WFG535S0LZ4
Near Euclid, OH 44132
Manny
Job Details:
11/08/2023
"Cc oven not coming on verified and burn resistor on spark module, ordering module and control; ordrng 1 W11162730 (module-spk) and 1 W11620570 (Control)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Cleveland, OH 44106
Manny
Job Details:
11/08/2023
"Cc that they replace the latch but unit just humming, verified and unit stuck in a drain cycle, reset opt test ok"
We serviced a
WHIRLPOOL WASHER
Model CHW9160GW1
Near Cleveland, OH 44113
Manny
Job Details:
11/08/2023
"Replace console, reprogram controller opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Fairview Park, OH 44126
Manny
Job Details:
11/08/2023
"Cc unit not making ice found ice buildup on container door and on the back of the fc, unit needs ice maker adapter and door seal, customer will not proceed, ; ordrng 1 W10612143 (adapter) and 1 WPW10347087 (gasket), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Westlake, OH 44145
Manny
Job Details:
11/08/2023
"Replaced bins and clean out FC, opt test ok"
We serviced a
ROPER DRYER
Model RED4516FW0
Near Rocky River, OH 44116
Bill
Job Details:
11/08/2023
"Cc unit not working, confirmed cc. Found door switch was broken, replaced with switch from truck stock. Opt test good.; used 1 WPW10237959 (Switch) from stock"
We serviced a
WHIRLPOOL WALL OVEN
Model WOD51EC0AS02
Near Rocky River, OH 44116
Bill
Job Details:
11/08/2023
"Cc unit not working after power outage, confirmed cc. Had customer shut the breaker off of 30 sec then back on. Unit started working, opt test good."
We serviced a
MAYTAG DRYER
Model MGDP575GW0
Near North Royalton, OH 44133
Bill
Job Details:
11/08/2023
"Cc wire hanging out, confirmed cc. Moisture sensor strip had been pulled free of its housing on one side. Bent strip back into shape and remounted into plastic housing. Opt test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Broadview Heights, OH 44147
Bill
Job Details:
11/08/2023
"Pulled temps, 17 in ice maker 39 in ff, and 15 in freezer. Connected gauges to system, found 5 in vac on low side, and 95 psi on high side. Call W.P. Tech. Tech had me purge system, and pressurize system to 140 psi of nitrogen. Held pressure for 15 min, no leaks found. Discharged nitrogen, cut out compression fitting at cap tube and dryer. Check air flow through low and high side, had air flow through cap tube. Soldered cap tube and dryer, pressurized system to 140 psi. No leaks, pulled unit into 30 in vac for 15 min. Closed lines and monitored vac, held vac. Recharged system with 1.9 oz of r600, monitored gauges for 15 min. Low side 0 psi high side 60 psi. Advised customer to monitor."
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Chagrin Falls, OH 44023
Bill
Job Details:
11/08/2023
"Cc can not read display, confirmed cc. New part damaged on corner"
We serviced a
WHIRLPOOL WALL OVEN
Model WOS31ES0JS20
Near Bedford, OH 44146
Bill
Job Details:
11/08/2023
"Cc fan wont shut off,confirmed cc. Removed unit and coverings, found that the control board and blower where the wrong parts. Ordered new blower, control, and lower vent. Lower vent broke off while removing unit. Replaced thermal fuse. Follow up scheduled for 11/13; ordrng 1 W11598202 (Bottom vent) and 1 W11598254 (Control) and 1 W11598119 (Blower)"
We serviced a
MAYTAG DRYER
Model MED7230HC3
Near Chesterland, OH 44026
Jason N
Job Details:
11/08/2023
"Installed console and main control, one at a time, power up in between to ensure model/serial information migration. Ran dryer op test, all functions passed. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAW04
Near Euclid, OH 44123
Jason N
Job Details:
11/08/2023
Cc unit not making iceFound ice maker fill tube frozen up. Steamed out fill tube and cycled ice maker. Ice maker indexed and filled with water. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Eastlake, OH 44095
Jason N
Job Details:
11/08/2023
"No refrigerant to recover. Installed evaporator. Pulled vacuum on system to 29 in/hg. Held vacuum, no vacuum decay. Recharged system with 4.27oz of r134a. Good frost pattern starting on evaporator, low side stable at 0psi. Advised customer to allow unit to run for 24 hrs before restocking. Op test good."
We serviced a
TAPPAN RANGE
Model TGF336AUA
Near Timberlake, OH 44095
Jason N
Job Details:
11/08/2023
"Cc unit turned itself on and would not shut offCustomer stated this is the 3rd instance of the unit heating uncontrolled by itself. Unit is unplugged. Plugged in unit, ran bake test to 250 degrees. Unit preheated and cycled off. ; ordrng 1 5304518661 (Control) and 1 316220705 (Overlay) and 1 316233903 (Probe)"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Eastlake, OH 44095
Jason N
Job Details:
11/08/2023
"Cc unit lost heat first then stopped starting Checked power to unit, good at 244v L to L, 122 from L to N. Checked all thermals, all tested good. Ran dryer op test, knob is not turning timer. Found timer knob is broken, pulled start knob off and installed on timer. Turned timer and started unit. Unit tumbling and heating properly. Ordering timer knob. Customer can install, no return needed. ; used 1 W11675852 (Knob) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Painesville, OH 44077
Joe O
Job Details:
11/08/2023
"Cc: dim lighting, dispenser switch stickingFound led burnt out. Found switch intermittently sticking. Needs led kit and dispenser switchKit out of stock. Office to reschedule ; ordrng 1 W11683244 (Led kit) and 1 W11087492 (switch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Painesville, OH 44077
Joe O
Job Details:
11/08/2023
Cc: dispenser sealRepaired dispenser. Tested. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW05
Near Mentor, OH 44060
Joe O
Job Details:
11/08/2023
"Cc: not cooling properly, not dispensing water, not making iceFound evap fan not running upon arrival. Found no voltage to evap fan. Pulled unit. Tested power at control. Found control sending power to evap fan. Found evap harness disconnected. Re seated harness. Fan kicked on. Advised customer to monitor."
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Painesville, OH 44077
Joe O
Job Details:
11/08/2023
Cc: not startingFound thermal fuse open. Needs thermal fuse. Replaced thermal fuse. Tested. Op test ok ; used 1 WP3392519 (THERMAL FUSE) from stock
We serviced a
WHIRLPOOL DRYER
Model WED9750WW0
Near Westlake, OH 44145
Marie V
Job Details:
11/08/2023
"Cc of squeaking noise while in .use. Confirmed , found pulley needs to be replaced, along with rollers. Replaced from T/S. Tested unit. No noises Op test ok; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
KENMORE RANGE
Model 790.94172310
Near Madison, OH 44057
Joe O
Job Details:
11/08/2023
Cc: oven not heatingFound unit receiving proper power. Ran test bake and broil. Unit maintained voltage. Unit heating. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Chardon, OH 44024
Corina B
Job Details:
11/08/2023
Replaced the drain pan. Opt testok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
KITCHENAID RANGE
Model KSGG700ESS6
Near Chardon, OH 44024
Corina B
Job Details:
11/08/2023
"CC that unit will not turn on and the one valve does not turn all the way. Confirmed. The outlet is open ground. Advised Cust the outlet needs to be grounded. checked the power to the control 0 volts. Power came back on then turned off. Will need a new cord and valve, dsi board. ; ordrng 1 W11109973 (Valve) and 1 W11023766 (Cord) and 1 W10860916 (Spark module)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5FHEXNQ00
Near Willowick, OH 44095
Corina B
Job Details:
11/07/2023
"CC that there is water leaking. Confirmed. Found the water leaking at the chute. Will need a new chute.; ordrng 1 W11505385 (Chute), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Parma, OH 44134
Bill
Job Details:
11/07/2023
"Cc doors out of line, confirmed cc. Adjusted legs to align doors. Opt test good."
We serviced a
GE REFRIGERATOR
Model GNE27JYMNFFS
Near Brecksville, OH 44141
Bill
Job Details:
11/07/2023
"Changed mullion, adjusted door. Opt test good.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KENMORE WALL OVEN
Model 790.48473411
Near LaGrange, OH 44050
David R
Job Details:
11/07/2023
"Cc unit top oven locked. Got unit unlocked. Found latch not working properly. Will need new latch and rod. ; ordrng 1 5304528925 (Upper latch) and 1 808721601 (Rod), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near Westlake, OH 44145
Angel
Job Details:
11/07/2023
Cc that they hear a peeping sound from the refrigerator sometimes. Verified switches and they both look fine and are turning on and off as should cant duplicate sound not sure what it could be since this refrigerator doesnt have the door chime feature or anything else that can beep or makes a sound like he explains. I cant duplicate issue.
We serviced a
WHIRLPOOL RANGE
Model WFG515S0JW1
Near Conneaut, OH 44030
Joe O
Job Details:
11/07/2023
"Cc: oven not ignitingFound unit is receiving proper power, dsi board is receiving proper power. Unit not igniting. Control has high pitch squeal when in bake. Needs control and dsi boardLimited stock on control. Office to reschedule; ordrng 1 W11162730 (module-spk) and 1 W11393092 (Control)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMW0
Near North Olmsted, OH 44070
Marie V
Job Details:
11/07/2023
"Replaced pump motor and drain pump. tested unit ran diag , no codes. Op test ok"
We serviced a
JENN-AIR WALL OVEN
Model Jjw2430wb01
Near Rocky River, OH 44116
Angel
Job Details:
11/07/2023
Cc that she saw some powdery stuff around the convect bake and thinks its not working right. Removed cover and found that the fan and element on the convect bake was working fine. So I put everything back together and tested unit to preheat to 350* to see what it would do and it preheated to 350* as it should cannot find any issues with unit recommended customer to monitor for now if anything to give us a call.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Lakewood, OH 44107
Angel
Job Details:
11/07/2023
"Cc that unit is banging and vibrating a lot. Verified and found suspension is bad and hub as well. Unit will beed hub and suspension replaced. Gave customer estimate and decided to not continue with repair.; ordrng 1 W11130362 (Suspension) and 1 W10528947 (Hub), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Chardon, OH 44024
Jason N
Job Details:
11/07/2023
"Cc unit not starting a cycle/not washing Ran diagnostics, found code 6-4 for float switch open, 2-1 for stuck button, 7-1 for no heat and 5-2 for door stuck closed. Unit did not fill with water during test cycle. Found debris under float switch. Removed and started normal cycle. Unit filled with water and started washing. Op test good."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ2
Near Chardon, OH 44024
Corina B
Job Details:
11/07/2023
Cc that there is a fault code f8e4. Confirmed. Found water in the drain pan. Cleared water out. Started a cycle found the left side left. Replaced the gasket. No leaks. Opt test ok.
We serviced a
WHIRLPOOL DRYER
Model WED5800SW0
Near Garrettsville, OH 44231
Corina B
Job Details:
11/07/2023
"CC that the drum does not spin. Confirmed. Found the motor pulley has snapped off. The belt is frayed. Will need a new motor, wheel and dryer repair kit. Cust does not ant to repair ; ordrng 1 4392065 (Dryer repair kit) and 1 WP694089 (Wheel) and 1 279827 (Motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID WALL OVEN
Model KEBS277DWH2
Near Aurora, OH 44202
Corina B
Job Details:
11/07/2023
"CC that the unit stopped working after a self clean. Confirmed. Found the fuse on the control open. Will need a new fuse. ; ordrng 1 WP4456654 (Fuse), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near North Ridgeville, OH 44039
David R
Job Details:
11/07/2023
"Replaced fan kit and pan kit. Cleared remaining ice/frost. Set Test 7 to step 2 auto 8 hr defrost. Reset temps. Good. All components working, good. Op Test Ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG510S0HW0
Near North Olmsted, OH 44070
Manny
Job Details:
11/07/2023
Replace control ran test and opt test ok took core for return
We serviced a
KITCHENAID REFRIGERATOR
Model KSRS25FGSS14
Near Independence, OH 44131
David R
Job Details:
11/07/2023
"Replaced switch and arm dispenser and bracket. Tested, good. Getting water at dispenser. Customer will need to change out and reset water filter. Unit is good. Op Test Ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Parma, OH 44129
David R
Job Details:
11/07/2023
"Cc unit having smell to it. Walked in house and no smell out of ordinary. Ran diagnostics, all components working. Nothing weird. Ran a normal cycle, water draining normally and no smell to water. Drain hose good position and height. Customer using HE detergent. No leaks underneath, nothing caught. Belt is good and stable and motor is good. No smell that is out of the ordinary. All components and function wise is good. Calling whirlpool techline to document.. Whirlpool agreed that something this new wouldnt be causing a smell throughout house. Functional. Op Test Ok.."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKW0
Near Strongsville, OH 44136
David R
Job Details:
11/07/2023
"Cc unit not washing, pod still at bottom. Went through diagnostics, F7E1 motor, F9E1 drain issue. In step 2 diagnostics test, water is good going into unit. Motor humming loud and no water spraying around. Motor assembly will need to be replaced. Ordering part. ; ordrng 1 W11416363 (Pump motor assembly)"
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Strongsville, OH 44136
David R
Job Details:
11/07/2023
"Cc thumping noise. Found screw under rotor halfway out of position. Found broken slider. Replaced slider from t/s. Ran diagnostics, still low clunking noise. Some could be normal but just to be sure, ordering mechanical parts to be replaced. ; ordrng 1 W11550891 (Agitator) and 1 W11449841 (Gearcase) and 1 W10754448 (Clutch) and 1 W11260238 (Rotor) and 1 W10734521 (Slider), used 1 W10734521 (SLIDER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Willoughby, OH 44094
Jason N
Job Details:
11/07/2023
Cc unit interior lights not workingFound failed LED module in rear of ff section. Replaced module using customer supplied pre Id LED module per s code S191AQ. Illumination restored to entire unit. Op test good.
We serviced a
MAYTAG WASHER
Model MVWB835DW5
Near Mentor, OH 44060
Jason N
Job Details:
11/07/2023
"Cc unit not cycling properly, not spinning out and sometimes controls not working Found left side of lid cracked, sometimes will not close properly. Ran diagnostics, found codes f0e3 for overload, f5e4 for lid not opened between cycles and f5e2 for lid will not lock, lid lock failed. Found lid proximity sensor is stuck, reading lid closed when lid is up. Unit will need lid and lid latch replaced. Quoted customer repair cost. Customer declined repair, estimate only. ; ordrng 1 W11259006 (Lid) and 1 W10810403 (Latch)"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Willowick, OH 44095
Jason N
Job Details:
11/07/2023
"Cc unit frequently goes offbalanceRan diagnostics, no codes stored. Ran test cycle, all functions passed, no abnormal vibration or noise. Ran drain and spin with clothing load. Noticed left rear suspension rod was bent. Replaced suspension rod using customer supplied pre Id part. Overall suspension checks good. Load spun and drained properly, no abnormal vibration/movement. Op test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVMS8
Near Beachwood, OH 44122
Jason N
Job Details:
11/07/2023
"No refrigerant to recover. Replaced discharge tube and filter drier. Had to use filter drier from truck stock, filter drier that was ordered did not have a schrader valve. Pulled vacuum on system to 29 in/hg. Held vacuum. No vacuum decay. Charged system with 5.0oz of r134a. Low side stable at 3psi. Freezer starting to cool. Advised customer to allow unit to run for 24hrs before restocking. Op test good.; used 1 WPW10143759 (DRIER) from stock"
We serviced a
MAYTAG RANGE
Model MER6751AAB
Near South Euclid, OH 44121
Jason N
Job Details:
11/07/2023
"Installed surface burner and lower bake element. Tested burner operation, tested good. Ran bake test on lower oven to 350 degrees. Unit preheated properly. Op test good."
We serviced a
GE STACK W/D
Model GUD27GSSM2WW
Near Strongsville, OH 44136
David R
Job Details:
11/07/2023
"Cc random noise on left side during spin cycle, customer paused cycle and started back up and wasnt there. Ran a drain/spin, nothing inside. No noise after cycle was done. Ran entire Speed Wash cycle with 4 towels in to give weight. Let run through and no noise. Tried to move around water lines or drain lines to make sure wasnt hitting unit in spin. As of today unit is working correctly. No noise. Took off and repositioned shock absorber assembly, good. Op Test Ok."
