We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Painesville, OH 44077
Arthur V
Job Details: 06/13/2017
Replaced suspension rods. Op test good ---; Job Cmpltd,
We serviced a
AMANA WASHER
Model NTW4610YQ0
Near Madison Township, OH 44057
Arthur V
Job Details: 06/13/2017
Cust complaint unit goes off balance easily-- found tub ring damaged and needs replaced. Ran diagnostics and found 1 error code f0e5. Off balance load detected. Cycled in drain and spin with no load--Test good. Tested with a load ---no good. Unit going into spin with basket wobbling greatly. Needs gearcase ,suspension and tub ring est= 79.95 sc--- 180.00 labor---- 405.51 parts and shipping--- total est = 712.04. Parts needed are 1-wpw10215108, and 1- w10771759 And 1- w10780048. Cust does not want repaired. ; , Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS00
Near Thompson, OH 44086
Arthur V
Job Details: 06/13/2017
Found ice maker full of ice but not cycling--- called techline chris--all ice maker checks good. When ice maker cycled cubes wete not well formed and they were not completly frozen----Found mullion strip hot to the touch. Chris told me to get accurate temp in freezer and if below 16 deg order ice maker. Checked condensor fan motor. Checks good and the condenser is clean- let unit cycle with temp probe inside ----got down to 11 deg. Order ice maker. ; ordrng 1 W10873791 (icemaker), schdld next appmnt for 6/19 MON !,
We serviced a
MAYTAG WASHER
Model MVWB450WQ2
Near Madison Township, OH 44057
Arthur V
Job Details: 06/13/2017
Found unit leaking from detergent disp. Needs dispensers and water valve. ; ordrng 1 WPW10172154 (dispenser) and 1 WPW10187307 (dispenser) and 1 WPW10326913 (valve), schdld next appmnt for 6/19 MON !,
We serviced a
KITCHENAID RANGE
Model KFGG500ESS1
Near Concord Township, OH 44077
Robert A.
Job Details: 06/13/2017
Found stem receiver in knobs bent, causing knobs to set crooked on valve stems, needs knobs Cust to install; ordrng 5 W11030413 (KNOB)s job compltd
We serviced a
WHIRLPOOL WASHER
Model WTW6200SW0
Near WILOUGHBY HLS, OH 44092
Robert A.
Job Details: 06/13/2017
Basket spins free, leveled unit, ran diagnostics, no codes, watched cycle, good, ran spin cycle, ng, off bal, found bal ring leaking, suspension weak, needs basket and suspension; ordrng 1 W10820048 (SUSPENSION) and 1 WPW10321522 (BASKET), schdld next appmnt for 6/16 FRI ! [**],
We serviced a
WHIRLPOOL DRYER
Model WED9150WW1
Near Roaming Shores, OH 44084
Robert A.
Job Details: 06/13/2017
Found t fuse open, jumped out, ran unit, element cycling, ran diagnostics, good, replaced t fuse, ran unit, op test ok; used 1 WP3392519 (THERMAL FUSE15.40) from stock, Cllctd $204.27 Check # 1078, Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC2
Near Chardon, OH 44024
Robert A.
Job Details: 06/13/2017
Installed ui, control and harness, ran calibration cycle, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW5500XW1
Near Mentor-on-the-Lake, OH 44060
Robert A.
Job Details: 06/13/2017
Cust states that she ran a small load and unit made strange noises, but when a large load was ran it was normal again.Ran diagnostics, no codes, ran recal cycle, good, tightened pulley, ran rinse and spin, good, no odd noises heard, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWBB01
Near Mentor, OH 44060
Robert A.
Job Details: 06/13/2017
Complaint, frz light does not turn on, found drop of ice on switch, removed tested switch several times, good, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model NTW4605EW0
Near Eastlake, OH 44095
Robert A.
Job Details: 06/13/2017
Found hot and cold hoses reversed, corrected, ran recal cycle, good, op test ok; Job Cmpltd,
We serviced a
AMANA REFRIGERATOR
Model ASD2575BRS01
Near Reminderville, OH 44202
Tim G.
Job Details: 06/13/2017
Customers complaint is that the unit isnt cooling in either section. Checked and found the unit not defrosting. Tried to force a defrost and found the unit will still not entering defrost. Checked the bimetal and heater to find both ok. Found the control faulty. Replaced control and defrosted unit with steamer, op test good. ; used 1 W10366605C ([Alt for WPW103666) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model WED8000DW3
Near Aurora, OH 44202
Tim G.
Job Details: 06/13/2017
Customers complaint is that it takes several cycles to dry any type of load. Cust has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard. Checked the airflow outside and found good temps and airflow. Ran the unit in self diagnostics and found unit to pass all test. Checked the temp at the outside exhaust and found 152 degrees. Customer using mostly auto dry cycles and tech advised that the auto dry cycles are not designed to dry loads completely to prevent fabric damage. Tech advised the customer to change the venting to the proper material and that if they are still continuing to have issues to have us back out. Unit working at normal op. ; Job Cmpltd,
We serviced a
WRX735SDBM04 WHIRLPOOL
Model REFRIGERATOR
Near Lorain, OH 44055
Paul H.
Job Details: 06/13/2017
John guess under hinge cover, line not seated properly cause air to get in to the line. Reseated, checked for leaks, none present, op test ok; Job Cmpltd,
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDM3
Near Streetsboro, OH 44241
Tim G.
Job Details: 06/13/2017
Installed control and switch, op test good. ; Job Cmpltd,
We serviced a
WFE540H0ES0 WHIRLPOOL
Model RANGE
Near North Ridgeville, OH 44035
Paul H.
Job Details: 06/13/2017
Tracks catching, not functioning properly, ordering slide tracks; ordrng 1 WPW10441804 (slide-drwr) and 1 WPW10441805 (slide-drwr)
We serviced a
GTWN4250D1WS GE
Model WASHER
Near Pepper Pike, OH 44124
Jeff M
Job Details: 06/13/2017
Customer at the unit unplugged I plugged the unit back in. everything was functioning correctly could not duplicate issue; Job Cmpltd
We serviced a
LAT9824AAE WHIRLPOOL
Model WASHER
Near Painesville, OH 44077
Alice M.
Job Details: 06/13/2017
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
UMV1160CS3 WHIRLPOOL
Model MICROWAVE
Near Strongsville, OH 44149
Chad P.
Job Details: 06/13/2017
Found grill vent dented. Needs replaced. ; ordrng 1 W10245216 (grille,vent (ss)
We serviced a
FGHC2331PFAA FRIGIDAIRE
Model REFRIGERATOR
Near Middleburg Heights, OH 44130
Chad P.
Job Details: 06/13/2017
Found unit now reading correct temps but freezer around ten f and bottom of evap not frosting over. Tapped system. Found unit in 10in vac. Added charge and brought pressure back to normal. Evap frosted over. No signs of leaking in machien compartment. Evap has pinhole leak. Needs evap and drier replaced. ; ordrng 1 5303918284 (evaporator, KIT),
We serviced a
KMHS120EBS1 WHIRLPOOL
Model MICROWAVE
Near Middleburg Heights, OH 44130
Chad P.
Job Details: 06/13/2017
Installed control. Op test ok. ; Job Cmpltd
We serviced a
WDF120PAFS0 WHIRLPOOL
Model DISHWASHER
Near Parma, OH 44134
Chad P.
Job Details: 06/13/2017
Found friction sleeves broke. Adjusted hinges and replaced fristion sleeves. Op test ok. ; used 2 WP8268961 (SLEEVE FRICTION) from stock, Job Cmpltd,
We serviced a
KUDS30IVBL3 KITCHENAID
Model DISHWASHER
Near Seven Hills, OH 44131
Chad P.
Job Details: 06/13/2017
Corrected door alignmet and ran normal wash. Op test ok. ; Job Cmpltd
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS00
Near Bainbridge Township, OH 44023
Tim G.
Job Details: 06/13/2017
Customers complaint is that the unit is not cooling. Customer stated that they noticed slow to no ice production. Checked unit and found 50 degs in the fz and 44 degs in the ff. Checked and found the ff evap to not be the coated style. Checked test 56 and found a E56 ice error. Unit needs the ff evap. Per service pointer W10666205C all parts and labor are to be charged under S71233. Big job cfc cfc cfc. ; ordrng 1 W10917531 (EVAP KIT),, schdld next appmnt for 6/20 TUE ! [***],
We serviced a
KGST307HBS6 KITCHENAID
Model RANGE
Near Broadview Heights, OH 44147
Chad P.
Job Details: 06/13/2017
Installed parts listed. Op test ok. ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDW01
Near Streetsboro, OH 44241
Tim G.
Job Details: 06/13/2017
Customers complaint is that the unit is freezing items in the ff section. Checked and found the unit set to the coldest setting. Checked service matters and found service pointer W10902061 stating that if the customer is experiencing freezing in the ff check the control and if it has no marking or marked with a "R" that it needs replaced with updated service kit. Ordering new control kit. Cust has a plastic waterline attached to refrigerator (see pic), explained the flooding hazard associated with this type of waterline and advised cust to replace with a copper waterline to prevent flooding.; ordrng 1 W11039821 (CONTROL KIT), schdld next appmnt for 6/16 FRI !,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2611LWHA
Near Suffield Township, OH 44260
Tim G.
Job Details: 06/13/2017
Checked unit and found the unit not making the sound. Found ice build up by the ice maker and in the back wall. Checked and and found the fill tube for the ice maker cracked causing a small leak causing ice around fan. Needs fill tube. ; ordrng 1 241796405 (tube-water fill), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 6/15 THU !,
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADB2
Near Rock Creek, OH 44084
Arthur V
Job Details: 06/13/2017
W10872255---- found unit leaking from water valve. Needs replaced also insulation is soaked also needs door insulation; ordrng 1 W10872255 (valve) and 1 W11126003 (INSULATION), schdld next appmnt for 6/16 FRI !,
We serviced a
MAYTAG SXS REFRIGERATOR
Model PSD265LGES
Near Perry Township, OH 44081
Arthur V
Job Details: 06/13/2017
Found fill tube frozen. Good pressure. Water line in back coming free from unit due to frozen fill line Thawed fill tube and cycled ice maker. Op test good ; Cllctd $180.78 CC Ref # 738771133, Job Cmpltd, O-emld tckt
We serviced a
FRIGIDAIRE DISHWASHER
Model FDB949GFT2
Near Roaming Shores, OH 44084
Arthur V
Job Details: 06/13/2017
Cust concerened about leak on right side of dishwasher. Cycled unit 30 min no leaks. Cusyt to monitor and call back if unit leaks again ; , Job Cmpltd,
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53520CS5
Near Solon, OH 44139
Robert A.
Job Details: 06/13/2017
Met at door, said appointment was canceled this morning; core needs returned
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Solon, OH 44139
Robert A.
Job Details: 06/13/2017
Found ice build up on adapter in ff section, some frost build up in frz, seals good, doors aligned correctly, per svc pntr W10842568, needs adapter service kitNote cust wants unit replacedTalked w/gs unable to contact fb or jr; ordrng 1 W10864519 (SERVICE KIT), schdld next appmnt for 6/15 THU 8-12 [**],
We serviced a
KITCHENAID DBL WALL OVEN
Model KEBS277BSS00
Near Chagrin Falls, OH 44023
Robert A.
Job Details: 06/13/2017
Complaint, after preheat, unit looses temp, Checked sensor, good, ran diagnostics, no codes, set bake 300 deg, after 25 min, 288 deg, waited 10 min, 312 deg, waited 10 min, 282, waited again, 330, not consistent, needs control and sensor; ordrng 1 WP74008369 (SENSOR) and 1 WPW10751155 (CONTROL), schdld next appmnt for 6/15 THU !
We serviced a
GE DISHWASHER
Model GDT580SMF7ES
Near Orwell, OH 44076
Gail V.
Job Details: 06/13/2017
Installed wash pump, ran unit, op test ok; Job Cmpltd,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGUB2642LE3
Near Mantua, OH 44255
Robert A.
Job Details: 06/13/2017
Installed i/ms, cycled, op test ok; Job Cmpltd,
We serviced a
MAYTAG DRYER ELE
Model MEDB850YW0
Near Brimfield, OH 44240
Robert A.
Job Details: 06/13/2017
Replaced element, ran unit, unit heating, op test okCust has a foil accordion style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS0
Near Streetsboro, OH 44241
Robert A.
Job Details: 06/13/2017
Complaint door glass dirty, cleaned door glass, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model C31832079
Near Burton, OH 44021
Robert A.
Job Details: 06/13/2017
Ran diognastics, no water entering unit, tested valves, not getting cold water, cleaned valve screens, good water flow, ran recal cycle, good, op test ok Suggest putting screens in end of hoses; , Job Cmpltd,
Near Aurora, OH 44202
Tim G.
Job Details: 06/13/2017
Whirlpool electric dryer WED8000DW3, Customers complaint is that it takes several cycles to dry any type of load. Cust has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and a
We serviced a
WGD8000DW3 WHIRLPOOL
Model DRYER
Near Lorain, OH 44053
Paul H.
Job Details: 06/13/2017
Replaced drum felt and front door panel with nameplate, tested by running, nice and quiet, op test ok.; Job Cmpltd
We serviced a
JGS905SEK1SS GE
Model RANGE
Near Avon Lake, OH 44012
Paul H.
Job Details: 06/13/2017
Replaced bake igniter, preheated to test, lit fine, op test ok;
We serviced a
WHDRR418G0WW GE
Model WASHER
Near Parma, OH 44129
Chad P.
Job Details: 06/13/2017
Found water leaking around hot water hose in the back and following spicket into washer. Tightened. Op test ok. ; Job Cmpltd
We serviced a
WRX735SDBM00 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44136
Chad P.
Job Details: 06/13/2017
Installed power supply. Op test ok. Placed hv board and power supply on truck for core return. ; Job Cmpltd,
We serviced a
WRS325FDAM04 WHIRLPOOL
Model REFRIGERATOR
Near Elyria, OH 44035
Chad P.
Job Details: 06/13/2017
Installed doors, op test ok. ; Job Cmpltd,
Near Streetsboro, OH 44241
Tim G.
Job Details: 06/13/2017
Whirlpool refrigerator WRT318FMDW01, Customers complaint is that the unit is freezing items in the ff section. Checked and found the unit set to the coldest setting. Checked service matters and found service pointer W10902061 stating that if the customer
We serviced a
MVWX500BW0 MAYTAG
Model WASHER
Near North Ridgeville, OH 44035
Chad P.
Job Details: 06/13/2017
Found pulley has lots of play in it causing it to rub on cover. Replaced pulley, op test ok.
We serviced a
WRS325FDAM04 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44149
Chad P.
Job Details: 06/13/2017
Installed interface. Op test ok. ; Job Cmpltd
We serviced a
GUD27GSSJ0WW GE
Model WASHER
Near Grafton, OH 44044
Paul H.
Job Details: 06/13/2017
Ordered burner assembly, did not include the needed igniter. Ordering igniter assembly; ordrng 1 WE4X739 (IGNITER),
Near Streetsboro, OH 44241
Tim G.
Job Details: 06/13/2017
Maytag dishwasher MDB4949SDM3, installed new control and switch, op test good.
We serviced a
WRT311FZDW00 WHIRLPOOL
Model REFRIGERATOR
Near Highland Heights, OH 44143
Corina B
Job Details: 06/13/2017
CC that there is frost building up in the fz. Found the fz seal not sealing properly. Steamed the gasket out, has a tight seal. Optest ok. ; Job Cmpltd
We serviced a
MEDC215EW1 MAYTAG
Model DRYER
Near South Euclid, OH 44121
Corina B
Job Details: 06/13/2017
CC that unit is dead. Advised cust to replace the foil vent with a semi rigid or rigid vent. Turned unit on, the dryer is heating. Removed back panel, checked the heater, it is cycling correct. Optest ok.; Job Cmpltd
We serviced a
NED4600YQ1 AMANA
Model DRYER
Near Cleveland, OH 44103
Corina B
Job Details: 06/13/2017
CC that the is a banging sound when running. Found a pencil in the blower housing. The vent was not attached to the unit. The cust has a plastic vent. Advised cust to replace the plastic vent with a semi rigid or rigid vent. Optest ok. ; Job Cmpltd
We serviced a
MSD2756GEB MAYTAG
Model REFRIGERATOR
Near East Cleveland, OH 44112
Corina B
Job Details: 06/13/2017
Replaced the adaptve def timer. Optest ok. ; Job Cmpltd
We serviced a
MVWC415EW2 WHIRLPOOL
Model WASHER
Near Richmond Heights, OH 44143
Corina B
Job Details: 06/13/2017
CC that water is leaking. Found the drain hose was not tight on the washer. Reinstalled drain hose. Ran a drain in spin, no leaks. Optest ok. ; Job Cmpltd
We serviced a
MDB7749SBM2 MAYTAG
Model DISHWASHER
Near Euclid, OH 44123
Corina B
Job Details: 06/13/2017
Replaced the ui. Ran a calibration and a cycle. Optest ok. ; Job Cmpltd,
We serviced a
MDBH979SAW0 MAYTAG
Model DISHWASHER
Near Eastlake, OH 44095
Corina B
Job Details: 06/13/2017
CC that the unit shuts off in mid cycle, this is an intermitted problem. Ran diag error codes, 10-1- Dispen- ser Electrical Problem. 3-3- Failed Calibra- tion. Ran calibration. And cycle. These are the same codes that EM had from the first time. Will need a new dispenser and sensor. Called GS to order parts. Rs appt per cust req. needs first appt; ordrng 1 WPW10304407 (dispenser) and 1 WPW10705575 (sensor), schdld next appmnt for 6/19 MON
We serviced a
WRX735SDBM04 WHIRLPOOL
Model REFRIGERATOR
Near Concord Township, OH 44077
Corina B
Job Details: 06/13/2017
Replaced the right ff door. Found a scratch on top right hand corner of door. Took pic. The left ff door is also starting to have rust spots. Took pic. Cleaned the left ff door with cleaner. Rust spots are still there. Called GS to order door. . R/s for ordering the lt ff door. ; ordrng 1 13107324SQ (dor-fip ss), schdld next appmnt for 7/24 MON
We serviced a
ZISB48DYB GE
Model REFRIGERATOR
Near WARRENSVL HTS, OH 44122
Chris H.
Job Details: 06/13/2017
Customer complaint that unit is not cooling nothing was running when tech arrived found unit stuck in defrost cycle, manually advanced, compressor started fans started, unit began cooling, unit needs a new defrost timer, spoke with gs ordering part ; ordrng 1 WR9X502 (timer defrost), schdld next appmnt for 6/15 THU
We serviced a
KFIS25XVMS2 KITCHENAID
Model REFRIGERATOR
Near Lakewood, OH 44107
Chris H.
Job Details: 06/13/2017
Customer complaint that units user interface will not illuminate, units lights are on inside of unit but nothing is running, can hear relay on main board clicking, unit needs a new main control board, spoke with gs ordering part ; ordrng 1 WPW10310240 (cntrl-elec), schdld next appmnt for 6/15 THU
We serviced a
KFCS22EVMS8 KITCHENAID
Model REFRIGERATOR
Near Westlake, OH 44145
Chris H.
Job Details: 06/13/2017
Customer complaint that unit is not making ice, jumped icemaker from t-h icemaker did not cycle, i/m is receiving 120 volts, found mold half filled, removed cubes icemaker began to cycle, icemaker is grinding, unit needs a new icemaker, spoke with gs ordering part, kitchen covers parts and shipping rs per customer request; ordrng 1 W10889233 (icemaker), schdld next appmnt for 6/20 TUE
We serviced a
WRT311FZDM00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44135
Chris H.
Job Details: 06/13/2017
Customer complaint that unit is not cooling and is frosting in the freezer section, found gap in door due to unit having a missing washer that correctly aligns the doors, middle spacers are damged as well unit needs new spacers, spoke with gs ordering parts; ordrng 1 WP487576 (washer) and 2 WP489467 (washer)s, schdld next appmnt for 6/15 THU
We serviced a
FLSC238DS6 FRIGIDAIRE
Model REFRIGERATOR
Near Perry Township, OH 44081
Jessica Shreve
Job Details: 06/13/2017
Customer complaint that unit is leaking water near back of unit, turned water back on, found unit has a cracked water valve, unit needs a new water valve, Job Cmpltd
We serviced a
JES9800BAB JENN-AIR
Model RANGE
Near Cleveland, OH 44118
Chris H.
Job Details: 06/13/2017
Installed new panel, op test good; Job Cmpltd
We serviced a
WRX988SIBM03 WHIRLPOOL
Model REFRIGERATOR
Near Lakewood, OH 44107
Chris H.
Job Details: 06/13/2017
Customer complaint that unit is leaking water near the middle drawer, found ff evap drain tube frozen over, cleared out with steam, set temps at recommended settings, op test good ; Job Cmpltd
We serviced a
WDT790SAYW1 WHIRLPOOL
Model DISHWASHER
Near Rocky River, OH 44116
Chris H.
Job Details: 06/13/2017
, Customer complaint that unit makes a grinding noise while washing, ran diagnostics found 8/1 slow drain, unit completed its service cycle, drain hose was not mounted correctly raised hose higher than disposal, found piece of glass in the pump, removed glass, op test good ; Job Cmpltd
We serviced a
WED72HEDW1 WHIRLPOOL
Model DRYER
Near Brooklyn, OH 44144
Chris H.
Job Details: 06/13/2017
Customer complaint that unit heats sometimes and other times it doesnt and they cant adjust the heat level, ran diagnostics no codes stored, units vent screen was restricted of fabric softner, cleaned out screen, wrinkle shield is on think customer is mistaking no heat during the extended wrinkle cycle, unit has good airflow and is heating, advised customer you can only adjust heat level on timed dry cycle, instructed to look over owners manual for cycle option and instructions, unable to duplicate issue its operating as designed ; Job Cmpltd
We serviced a
WOS92EC7AB01 WHIRLPOOL
Model WALL OVEN
Near Highland Heights, OH 44143
Dan H
Job Details: 06/13/2017
Customer complaint that unit is dead and door is locked after self clean, found thermal fuse open, jumped out, user interface lit up, started bake for 350 degrees, unit did not heat, found high limit thermostat open, unit needs new thermal fuse and high limit thermostat; ordrng 1 WP4449751 (TSTAT) and 1 WPW10545255 (T FUSE), schdld next appmnt for 6/15 THU
We serviced a
KUDS30IXWH4 WHIRLPOOL
Model DISHWASHER
Near Beachwood, OH 44122
Dan H
Job Details: 06/13/2017
Customer complaint that unit is not filling, started normal wash cycle, unit did not fill, control is not sending 120vac to fill valve, user interface mounts are broken cuasing user interface to pull away from door when unit is opened, unit needs new control and user interface(wht) ; ordrng 1 WPW10380685 (CNTRL) and 1 WPW10500173 (user interface ), schdld next appmnt for 6/15 THU
We serviced a
KFIS25XVMS1 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44118
Dan H
Job Details: 06/13/2017
Customer complaint that unit leaks water, no leaks found, no evidence of a leak found, no water damage to floor under unit, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd
Near Parma, OH 44134
Dan H
Job Details: 06/13/2017
KUDS30IXBLA KITCHENAID
We serviced a
NGD4655EW0 AMANA
Model DRYER
Near Parma, OH 44134
Dan H
Job Details: 06/13/2017
Customer complaint of loud noise, confirmed, found rollers worn out, unit needs new rollers, installed new rollers, vacuumed lint out of dryer cabinet, op test good, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; used 1 349241T (ROLLER KIT) from stock, Job Cmpltd,
We serviced a
NED4655EW1 WHIRLPOOL
Model DRYER
Near Cleveland, OH 44105
Dan H
Job Details: 06/13/2017
Customer complaint that unit is not starting, found no power from outlet to unit, found breaker tripped, reset, unit started and heated, op test good ; Job Cmpltd,
We serviced a
WED4800BQ1 MAYTAG
Model DRYER
Near Cleveland Heights, OH 44118
Dan H
Job Details: 06/13/2017
Customer complaint that unit is not starting, started normal dry cycle, motor hummed for a second then shut off, found a sock lodged in blower wheel housing, removed, op test good ; Job Cmpltd
We serviced a
WFW96HEAW0 WHIRLPOOL
Model WASHER
Near Beachwood, OH 44122
Dan H
Job Details: 06/13/2017
Customer complaint of f8e1 error code, ran diagnostics, found f8e1( no water detected entering unit) error code, ran quick test cycle, all valves opened, unit filled to correct amount, no error codes shown after cycle, unit passed tests for error code shown, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd
We serviced a
FRT18L4JBD FRIGIDAIRE
Model REFRIGERATOR
Near Parma, OH 44129
Chad P.
Job Details: 06/12/2017
Found condenser motor shorted. Removed machine compartment cover and pulled slightly away from wall to allow unit to cool as best as it can. Needs condenser fan motor replaced. ; ordrng 1 242018404 (motor-condenser fa),
We serviced a
WFG540H0ES1 WHIRLPOOL
Model RANGE
Near Aurora, OH 44202
Jeff M
Job Details: 06/12/2017
The customer is having an issue with how easy it is to turn the gas knobs. Also all five of the gas knobs will emit gas prior to ignition so if the gas valve was turned just far enough it will dump raw gas out into the air and not ignite this issues happen once to the customer. Unfortunately due to the fact that all five valves are capable of doing this tells me they are functioning the way that their design; Job Cmpltd
We serviced a
WDT720PADM0 WHIRLPOOL
Model DISHWASHER
Near Aurora, OH 44202
Jeff M
Job Details: 06/12/2017
The unit was not draining i found glass in the pump. I removed the glass the unit op tested good ;
We serviced a
KBFS25EWWH9 WHIRLPOOL
Model REFRIGERATOR
Near Solon, OH 44139
Jeff M
Job Details: 06/12/2017
Ice maker failed completely dead installed new icemaker unit tested good; used 1 W10884390 (ICE MAKER ASSY) from stock, Job Cmpltd,
We serviced a
WFE320M0EB0 WHIRLPOOL
Model RANGE
Near Solon, OH 44139
Jeff M
Job Details: 06/12/2017
The light bulb was blown replaced for truck stock unit test good; used 1 S3810 ([Alt for TJS3810]) from stock, Job Cmpltd,
We serviced a
WDF520PADW7 WHIRLPOOL
Model DISHWASHER
Near Orange, OH 44022
Jeff M
Job Details: 06/12/2017
The little grey clip on the right rail came off. I put the clip back unit op tested good
We serviced a
GDT580SMF0ES GE
Model DISHWASHER
Near Chester Township, OH 44026
Jeff M
Job Details: 06/12/2017
The unit filter was clogged up. The cust clean the filter. Also she is not using rinse aid I recommend for her to start using it also the TCO fuse was tripped I reset it. Unit op tested good
We serviced a
MGR6600FZ0 MAYTAG
Model RANGE
Near Madison, OH 44057
Jeff M
Job Details: 06/12/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
KFIS29PBMS02 WHIRLPOOL
Model REFRIGERATOR
Near Westlake, OH 44145
Paul H.
Job Details: 06/12/2017
Put unit in test 4, evacuated, replaced evaporator, compressor had rubber plug broke off inside, tried everything I could to remove, unsuccessful, spoke with GS, ordering compressor,
We serviced a
W8RXEGMWQ03 WHIRLPOOL
Model REFRIGERATOR
Near Lorain, OH 44052
Paul H.
Job Details: 06/12/2017
Unit not defrosting, had excess frost restricting air flow, placed in manual defrost, heater engaged, proving heater and bi-metal good, ordering ADC; ordrng 1 4388931 (timer,defrost adapt
We serviced a
KRFC302ESS00 WHIRLPOOL
Model REFRIGERATOR
Near Columbia Township, OH 44028
Chad P.
Job Details: 06/12/2017
Found hr door is deformed. Tech unable to level out the doors. Corner of door sticks out while lh door is flush. Needs rh door replaced. Advised it will take time to get new door.; ordrng 1 13094739SQ (dor-fip ss),
We serviced a
GTDP200EF3WS GE
Model DRYER
Near Solon, OH 44139
Jeff M
Job Details: 06/12/2017
The timer knob is cracked cust can install.;
We serviced a
FFFW5000QW WASHER
Model FRIGIDAIRE
Near Painesville, OH 44077
Jeff M
Job Details: 06/12/2017
On specific cycles a lot of functions missing. on a normal cycle it does not give you the option to change the water temperature. On the drain and spin function it gives you the option to change the water temperature which in the owners manual shows it should not. A new control is needed ; ordrng 1 137208012 (control board)
We serviced a
CWG3100AAS MAYTAG
Model WALL OVEN
Near Lorain, OH 44052
Paul H.
Job Details: 06/12/2017
Heated oven, flame good, no orange, could not find gas smell, sniffed around the cooktop connections to be sure, still unable to find any gas smells. Customer did not want to sign due to leak not being found
We serviced a
MGDX655DW2 MAYTAG
Model DRYER
Near Lorain, OH 44052
Paul H.
Job Details: 06/12/2017
Removed loose screw from inside unit, tested, op test ok. Venting is plastic, told customer it would need to be replaced ASAP.; Job Cmpltd
We serviced a
WRS325FDAW04 WHIRLPOOL
Model REFRIGERATOR
Near Avon, OH 44011
Paul H.
Job Details: 06/12/2017
Replaced ice maker, cycled and filled, op test ok.; Job Cmpltd
We serviced a
KSSC42QKS01 KITCHENAID
Model REFRIGERATOR
Near Westlake, OH 44145
Paul H.
Job Details: 06/12/2017
Defrosted evaporator and air return, cleared drain, observed warping and leak in fresh food door seal, used vaseline and hair dryer to correct seal, op test ok.; Job Cmpltd,
We serviced a
WRB322DMBW00 WHIRLPOOL
Model REFRIGERATOR
Near Elyria, OH 44035
Paul H.
Job Details: 06/12/2017
Cc of frost buildup in FC, when I arrived frost was minimal and giving a telltale sign as to where migration originated, also concern with fan noise, did not observe at this time, only able to wipe out remaining frost, unable to troubleshoot further at this time;
We serviced a
MVWC215EW1 MAYTAG
Model WASHER
Near Elyria, OH 44035
Paul H.
Job Details: 06/12/2017
Ran calibration, ran diagnostics, no unusual sounds, no thumping. Tested with rinse and spin, no issues, op test ok; Job Cmpltd
We serviced a
CFCP1NIXCSS GE
Model REFRIGERATOR
Near Bay Village, OH 44140
Paul H.
Job Details: 06/12/2017
Dropping power intermittently, house wiring fine, ordering control board; ordrng 1 WR55X10956 (control board asm)
We serviced a
MRT311FFFH00 MAYTAG
Model REFRIGERATOR
Near North Olmsted, OH 44070
Paul H.
Job Details: 06/12/2017
Observed gap in seal of freezer door, ordering freezer door, adjusted level of unit; ordrng 1 LW10668769 (FC DOOR)
We serviced a
AGR6303MFS0 AMANA
Model RANGE
Near North Ridgeville, OH 44035
Paul H.
Job Details: 06/12/2017
Top of range will not ignite, power to module, switch is fine, ordering spark module; ordrng 1 WPW10110491 (module-spk),
We serviced a
WTW8500DC0 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44108
Corina B
Job Details: 06/12/2017
CC that unit is dead. F6e2 Communication Error: UI Cannot Hear ACU. Did TEST #1: Main Control (ACU) passed. Dissconected the ui wires, plugged them back in. Ran a calibration test optest ok.; Job Cmpltd
We serviced a
ZIRP360NXARH MONOGRAM
Model REFRIGERATOR
Near Pepper Pike, OH 44124
Chris H.
Job Details: 06/12/2017
Customer complaint that units door is not right and she found a broken piece, spring has broken unit needs a new door spring, spoke with gs ordering part ; ordrng 1 WR01X10255 (spring ff door closu), schdld next appmnt for 6/14 WED
We serviced a
KUDS35FXBL8 KITCHENAID
Model DISHWASHER
Near Parma, OH 44134
Chad P.
Job Details: 06/12/2017
Installed adjuster kit and leveled as courtesy. Op test ok. ; Job Cmpltd
We serviced a
KSC23C8EYY02 KITCHENAID
Model REFRIGERATOR'
Near Strongsville, OH 44136
Chad P.
Job Details: 06/12/2017
Found foam in drain tube. Cleared. Op test ok. Likely this was caused by last time was repair as evap foam cover was destroyed from ice. Tech did not charge labor as a courtesy. ; Job Cmpltd