We serviced a
WRS325SDHZ00 Whirlpool
Model Refrigerator
Near Cleveland Heights, OH 44118
Brian M
Job Details: 08/16/2018
Cc that things are freezing Customer had temps on both setting on high Adjusted temps to normal Advised to give it 48 hours ; Job Cmpltd
We serviced a
KUDS30IXWH7 Kitchenaid
Model Dishwasher
Near Cleveland, OH 44106
Brian M
Job Details: 08/16/2018
Installed harness and water valve OP TEST OK no good Control is getting power but not sending out Needs control board and ui ; ordrng 1 W11035586 (cntrl-elec) and 1 WPW10500173 (panel-cntl)
We serviced a
MVWC200XW3 Whirlpool
Model Washer
Near Cleveland, OH 44108
Corey L.
Job Details: 08/16/2018
Customer complaint lid lock just flashing only drain and spin works, found lid lock light flashing, tested lock, lid lock not responding to diagnostics tests, lid lock failed, replaced with ts lid latch, op test good; used 1 W10404050 (LATCH) from stock, Job Cmpltd
We serviced a
WFG505M0BS0 Whirlpool
Model Range
Near Cleveland, OH 44104
Corey L.
Job Details: 08/16/2018
Customer complaint bake not working, confirmed, ignitor glowing but did not lite burner, ignitor failed, replaced ignitor with truck stock ignitor, heated to 350, op test good; used 1 12400035 (IGNITER)
We serviced a
KBFS25EWMS5 Kitchenaid
Model Refrigerator
Near Cleveland, OH 44120
Brian M
Job Details: 08/16/2018
Cc of no cool Ff 67 Fr 66Found no frost pattern on evap Compressor and condenser fan running Could not tap system but amp draw on compressor was less than 1 amp ; ordrng 1 W10507884 (compressor45388) and 1 W10874836 (endcap 1747) and 1 WPW10143759 (dryer1709) and 1 WPW10317014 (evaporator20044),
We serviced a
MDB4709AWB1 Maytag
Model Dishwasher
Near Bedford Heights, OH 44146
Corey L.
Job Details: 08/16/2018
nstalled control, op test good
We serviced a
WTW4880AW0 whirlpool
Model washer
Near Chagrin Falls, OH 44023
Corina B
Job Details: 08/16/2018
CC that the unit does not go into a spin. Ran diag fault codes. F7E5 – SHIFTER FAULT, F7E6 – MOTOR FAULT, F2E3 – ran an auto test, would not spin. Found the shifter is not finding home position. Replaced the actuator from t/s. Ran a calibration. The hot water was not entering the unit, found its from the water line. Will need a plumber. Optest ok
We serviced a
WRSA15SNHZ whirlpool
Model refrigerator
Near Rocky River, OH 44116
Brian B
Job Details: 08/16/2018
We serviced a
WMH32519HV1 Whirlpool
Model Microwave
Near Lyndhurst, OH 44124
Brian M
Job Details: 08/16/2018
Installed mounting nut OP TEST OK
We serviced a
FGHC2331PFCA Frigidaire
Model Refrigerator
Near Beachwood, OH 44122
Brian M
Job Details: 08/16/2018
Cc of no cool Found unit powered on but not running Reset power to to fridge Unit started to cool Frost pattern shown OP TEST OK
We serviced a
WMH32519HZ3 Whirlpool
Model Microwave
Near Lakewood, OH 44107
Paul P.
Job Details: 08/16/2018
We serviced a
AFI2539ERM00 Amana
Model Refrigerator
Near Maple Heights, OH 44137
Corey L.
Job Details: 08/16/2018
Customer complaint of freezing temps in fridge, confirmed ff temped at 22, and frz -9, settings were at the recommended settings, air baffle working, thermistor is good, unit needs new control, adjusted temps to 44 in ff and 4 in frz to help bring temps up until tech returns; ordrng 1 W11035752 (CNTRL)
We serviced a
WRT311FZDB00 Whirlpool
Model Refrigerator
Near Cleveland, OH 44144
Corey L.
Job Details: 08/16/2018
We serviced a
NTW4516FW2 Amana
Model Washer
Near Cleveland, OH 44102
Corey L.
Job Details: 08/16/2018
We serviced a
CROSLEY WASHER
Model VAW3584GW1
Near Jefferson, OH 44047
Arthur V
Job Details: 08/16/2018
Ran diagnostics. Getting a f8e1 error. Long fill no fill. Found issue is with customer water supply. Cold water just trickes in. If tub is not filled in a set time control thinks its overflowing and drains the tub. Cust needs a Well person to repair her pressure issue. ; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ0
Near Jefferson, OH 44047
Arthur V
Job Details: 08/16/2018
Found marks on top are meant to be there. The comkaint was not about the oven door it was about marks to the top. Found top trim discolored and needs replaced ; ordrng 1 W11096161 (TRIM STAINLESS), schdld next appmnt for 8/22 WED !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Jefferson, OH 44047
Arthur V
Job Details: 08/16/2018
Found ice cube entry point with the gasket deformed. straightened out now it is sealing Talked to Joel file number 7722723308. Cust getting a snall amount of condensation at the top of the freezer door gadkt. Raised front legs so there would be a more positive door closing Customer to monitor. ; Job Cmpltd,
We serviced a
KITCHENAID RANGE
Model KSEG700ESS0
Near Kent, OH 44240
Robert A.
Job Details: 08/16/2018
Ran diognostics f2e0 key pad disconnected, checked connections, crack on control, needs key pad, ribbon cable and control; ordrng 1 W10915661 (CONSOL) and 1 W11025616 (RIBBON CABLE) and 1 WPW10453975 (CONTROL), schdld next appmnt for 8/21 TUE !
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS20ETWH00
Near Aurora, OH 44202
Robert A.
Job Details: 08/16/2018
found crack in drain pan, needs drain pan; ordrng 1 WP12579803 (DRAIN PAN7727), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock, Cllctd $161.85 CC Ref # 1213883534, schdld next appmnt for 8/22 WED !
We serviced a
WRX735SDBM00 whirlpool
Model refrigerator
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 08/16/2018
Replace icemaker and harness,opt test ok; Job Cmpltd
We serviced a
MVWB850YW0 maytag
Model washer
Near Westlake, OH 44145
Gabriel P
Job Details: 08/16/2018
Water hose was hook in correctly,I started machine to see where it was leaking and didn’t find no leak,so I drain the water out and find out the water that was draining out was coming back of the wall like if was something clogging the pipe inside the wall told need a plumber,I also found some kind of metal net wrap up the drain took it of and drain it again,opt test ok ; Job Cmpltd
We serviced a
WRF540CWBW01 whirlpool
Model refrigerator
Near Westlake, OH 44145
Gabriel P
Job Details: 08/16/2018
Cc no cooling,came fridge working good customer said they press a button a started working,check gasket on all doors,fan on evap working fine,explain customer how machine works ,also change settings on temp it 6 degrees change to manufacture settings 0 degrees,opt test ok
We serviced a
MVWB850YW0 maytag
Model washer
Near Westlake, OH 44145
Gabriel P
Job Details: 08/16/2018
Cc is not filling,she just move in house was built new her appliance were working then stop filling water,ran diagnostics,disconnected hose blow through valve connect the hoses back and boom everything started functioning correctly,opt test ok
We serviced a
JCD2389GTB jennair
Model refrigerator
Near Solon, OH 44139
Corina B
Job Details: 08/16/2018
Replaced the thermostat. Optest ng. Found the thermostat is open. Will need a new thermostat. Called SM to order part. ; ordrng 1 61005438 (temp control)
We serviced a
JDB4000AWB jennair
Model dishwasher
Near Solon, OH 44139
Corina B
Job Details: 08/16/2018
Found the panel screws to the UI are broken. Used 2 screws to reattach the latch. Advised cust the handle to the dishwasher is staying up due to the panel being broken. Optest ok
We serviced a
KOCE500ES01 kitchenaid
Model microwave/oven
Near Solon, OH 44139
Corina B
Job Details: 08/16/2018
Replaced the glass and vacuumed the broken glass. Optest ok
We serviced a
WDP370PAHB0 WHIRLPOOL
Model DISHWASHER
Near Olmsted Falls, OH 44138
Macaulay G.
Job Details: 08/16/2018
Replaced valve and control. All tested ok.; Job Cmpl
We serviced a
MVWB765FW2 maytag
Model washer
Near Solon, OH 44139
Corina B
Job Details: 08/16/2018
Cust showed, pop, sent. CC that there is a grinding sound in a delicate wash. Cust has a video. Checked the agitator and the rotor and stator, tight. Ran manual test could not hear the noise ran and auto test, found the agitator slipping. Will need a new agitator. Called SM to order part; ordrng 1 W11161960 (AGITATOR )
We serviced a
LHA5800 WHIRLPOOL
Model WASHER
Near Olmsted Falls, OH 44138
Macaulay G.
Job Details: 08/16/2018
Tested washer. It is leaking from the gear case and drain pump. Washer would need gear case, drain pump, and belt to start with. Unit is very old, so taking things apart on this rusted washer, would likely break other components. Also, there are no parts at all available for their washer. It was purchased in 1980. Called AHS to inform them of my findings.. ; Job Cmpltd
We serviced a
WDT710PAHB1 whirlpool
Model dishwasher
Near Rocky River, OH 44116
Brian B
Job Details: 08/16/2018
Replaced pump.. machine will need drain hose and filter. Office to order. Lowes will install, no return visit.; ordrng 1 8269144A (drain hose) and 1 W10872845 (FILTER)
We serviced a
WRF954CIHM00 WHIRLPOOL
Model REFRIGERATOR
Near Solon, OH 44139
Dan H
Job Details: 08/16/2018
Customer complaint of humming noise and doors are uneven, leveled unit, no unusual noises heard, unit is operating as designed ; Job Cmpltd
We serviced a
KRFC300EBL01 kitchenaid
Model refrigerator
Near Rocky River, OH 44116
Brian B
Job Details: 08/16/2018
Found Icemaker not making ice. Water pressure to machine is good. Checked temps. 2 freezer, 39 ff, good. Jumped I/m , not running, 120v to unit. Will need new I/m. Replaced from t/s. Op test ok
We serviced a
PYE2200AYW MAYTAG
Model DRYER
Near Bedford Heights, OH 44146
Dan H
Job Details: 08/16/2018
Customer complaint of loud thumping noise, confirmed, found rollers worn, unit needs new rollers; ordrng 2 WP31001096 (RLLRS )
We serviced a
WRS315SDHZ00 whirlpool
Model refrigerator
Near Brooklyn, OH 44144
Brian B
Job Details: 08/16/2018
CC that ff section not cold enough.. checked temps, 41 ff, 4 freezer.. adjusted damper to max open and adjusted temp control to coldest setting. All functions normal. ; Job Cmpltd
We serviced a
FGES3065PBG FRIGIDAIRE
Model RANGE
Near Parma, OH 44129
Chad P.
Job Details: 08/16/2018
Ran bake. Found oven prompting commands on its own. Membrane is separating from the console. Needs console and membrane replaced at the same time. ; ordrng 1 139059401 (panel assembly) and 1 5304503758 (CONTROL)
We serviced a
JJW2730WS02 JennAir
Model Wall Oven
Near Lyndhurst, OH 44124
Brian M
Job Details: 08/16/2018
Cc that unit shot fire after making a boom sound Found convection cover with whole in it removed Found convection element burnt out Took pics Needs convect kit ; ordrng 1 WPW10186795 (baffl-conv) and 1 WPW10213813 (fan-convct)
We serviced a
WRT3L1SZYB01 Whirlpool
Model Refrigerator
Near Cleveland, OH 44111
Corey L.
Job Details: 08/16/2018
Customer complaint refrigerator section not cooling, confirmed ff temp at 58, frz 9, evap fan is not running, evap fan is getting power, evap pan is an ice block, found yellow duck bill style drip valve clogged with evap suction line cap and debris, cleared, cleared ice, replaced evap fan with ts motor, op test good, freezer door hitting ff dr when closing, removed the extra washer above ff dr to bellow frz dr, op test good; used 1 WP2315539 (MOTOR-EVAP)
We serviced a
MVWC415EW1 Maytag
Model Washer
Near Cleveland, OH 44102
Paul P.
Job Details: 08/16/2018
Ran washer through trouble codes and diagnostics. Found F7E5 shifter fault and F5E3 lid unlock faults. Tested shifter and found ohms out of range, below 2k ohms. Replaced actuator FROM TRUCK STOCK, ran calibration and test modes, washer now operating properly.; used 1 W10913953 (ACTUATOR) from stock, Job Cmpltd
We serviced a
WRF560SEYM02 WHIRLPOOL
Model REFRIGERATOR
Near Moreland Hills, OH 44022
Dan H
Job Details: 08/16/2018
Installed new tracks and thermistor, op test good ; Job Cmpltd
We serviced a
JDB1250AWR WHIRLPOOL
Model DISHWASHER
Near Broadview Heights, OH 44147
Chad P.
Job Details: 08/16/2018
Found riobbon cable shorted. Needs console replaced. Requesting morning for install please. Also wants clip for lower rack. ; ordrng 1 6-919765 (panel-con) and 1 WP99003003 (CLIP)
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ0
Near Jefferson, OH 44047
Arthur V
Job Details: 08/16/2018
Found marks on top are meant to be there. The comkaint was not about the oven door it was about marks to the top. Found top trim discolored and needs replaced ; ordrng 1 W11096161 (TRIM STAINLESS), schdld next appmnt for 8/22 WED !
We serviced a
CROSLEY WASHER
Model CAW9352EW2
Near North Kingsville, OH 44004
Robert A.
Job Details: 08/16/2018
, Found unit not locking. Needs latch. (Used my truck stock on a previous job); ordrng 1 W10838613 (latch), schdld next appmnt for 8/22 WED !,
We serviced a
WHIRLPOOL DISHWASHER
Model WDF530PAYM7
Near Auburn Township, OH 44023
Robert A.
Job Details: 08/16/2018
, Found pump just humming, replaced, ran diognostic cycle, op test ok; used 1 WPW10348269 (PUMP-DRAIN) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model WET4027HW0
Near Burton, OH 44021
Robert A.
Job Details: 08/16/2018
Found outlet not wired correctly, l2 and c reversed, need an electricion to correct power; Job Cmpltd,
We serviced a
KBFS22EWMS5 KITCHENAID
Model REFRIGERATOR
Near Mayfield Heights, OH 44124
Gail V.
Job Details: 08/16/2018
Customer complaint of ice build up in freezer section, Found ice buildup common with evaporator drain tube clog, unit has duck bill style drain tube, unit needs new ptrap style drain tube and ice cleared, cleared ice, installed new drain tube, op test good , part is covered per special project S38253; used 1 W10619951 (TUBE-DRAIN)
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Berea, OH 44017
Macaulay G.
Job Details: 08/16/2018
issue with water level not adjusting per cycle. Calibrated and tested, still not filling more than normal amount.; ordrng 1 W11116590 (cntrl-elec)
We serviced a
WRT311FZDW00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44105
Chad P.
Job Details: 08/16/2018
Installed evap fan and air tower. Op test ok. ; Job Cmpltd
We serviced a
110.72702101 Kenmore
Model Dryer
Near Munson Township, OH 44024
Brian M
Job Details: 08/16/2018
Cc of no heat Found thermal fuse open Used truck stock OP TEST OK Advised on cleaning out vent or issue might happen again ; used 1 WP3392519 (THERMAL FUSE1540)
We serviced a
WDT750SAHZ0 Whirlpool
Model Dishwasher
Near Rocky River, OH 44116
Corey L.
Job Details: 08/16/2018
Installed new sump assembly, op test good;
We serviced a
110.67741600 Kenmore
Model Dryer
Near Novelty, OH 44072
Brian M
Job Details: 08/16/2018
Cc that unit will not start Found thermal fuse Open Replaced using truck stock OP TEST OK ; used 1 WP3392519 (THERMAL FUSE1540)
We serviced a
GW397LXUS05 Whirlpool
Model Range
Near Novelty, OH 44072
Brian M
Job Details: 08/16/2018
Cc long pre heat Found igniter getting power but less than 9 amps in 50 sec Needs igniter Used truck stock Ran 2 bake test OP TEST OK ; used 1 12400035 (IGNITER5299)
Near Garfield Heights, OH 44105
Corey L.
Job Details: 08/16/2018
Whirlpool Range , Installed new part, op test good; Job Cmpltd
We serviced a
PSS29NGNABB GE
Model refrigerator
Near Avon, OH 44011
Gabriel P
Job Details: 08/16/2018
Fridge is functioning correctly,explain customer how machine operates
We serviced a
MAH4000AWW maytag
Model washer
Near Willoughby, OH 44094
Corina B
Job Details: 08/16/2018
Ret he water valve. Optest ok; Job Cmpltd
We serviced a
MVWB880BW0 maytag
Model washer
Near Rocky River, OH 44116
Brian B
Job Details: 08/16/2018
Machine leaking from right front corner. Ran co test cycle. Water leaking from under top tub ring.
We serviced a
WRF991BOOM01 whirlpool
Model refrigerator
Near Avon, OH 44011
Brian B
Job Details: 08/16/2018
Removed Freon. Replaced dye filter. Evac to 30”. Recharge 5.5 oz Freon. Replaced boards. Set temps. Monitored, op test ok. Brought back core.; Job Cmpltd
We serviced a
PFCS1NJWASS GE
Model REFRIGERATOR
Near Parma Heights, OH 44130
Chad P.
Job Details: 08/16/2018
Found freezer light flashing. Tightened build. No issues with drawer found op test ok.
We serviced a
ADB1400AGS1 WHIRLPOOL
Model DISHWASHER
Near Cleveland, OH 44118
Dan H
Job Details: 08/15/2018
Customer complaint that unit leaves black film all over dishes and rack, confirmed, ran test cycle, no error codes, unit completed test cycle all components working properly, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd
We serviced a
WED75HEFW1 WHIRLPOOL
Model DRYER
Near Broadview Heights, OH 44147
Chad P.
Job Details: 08/15/2018
Found blower vibrating. Removed housing and adjusted. No change. Needs blower replaced. ; ordrng 1 WPW10211915 (BLOWER WHEEL)
We serviced a
MDB7749SBM2 MAYTAG
Model DISHWASHER
Near Parma, OH 44134
Dan H
Job Details: 08/15/2018
Customer complaint that unit is not starting, confirmed, found several dead keys, stuck key test shows control is good, unit needs new user interface ; ordrng 1 W10811169 (user interface )
We serviced a
WRS325SDHZ00 Whirlpool
Model Refrigerator
Near Mayfield Heights, OH 44124
Brian M
Job Details: 08/15/2018
Cc that unit does not dispense ice Found ice dispenser motor frozen Removed motor and defrosted Ice dispenser OP TEST OK
We serviced a
WRF535SMBM00 WHIRLPOOL
Model REFRIGERATOR
Near North Royalton, OH 44133
Chad P.
Job Details: 08/15/2018
Confirmed there this is a gap in the seal. Replaced door. No gap. Op test ok
We serviced a
MVWX655DW1 Maytag
Model Washer
Near Beachwood, OH 44122
Brian M
Job Details: 08/15/2018
Installed tub Ran auto test Did not place water mat unit is in basement next to drain OP TEST OK
We serviced a
MVWC425BW1 maytag
Model washer
Near Avon, OH 44011
Gabriel P
Job Details: 08/15/2018
Cc does nothing,ran diagnostics error code f7e1 basket speed fault,look underneath found a bone stuck by motor took pic,need to replace motor shaft and pulley customer request Gabriel to come back and install ; ordrng 1 W10721967 (drive pulley 3670) and 1 W10832724 (drive motor 18246), used 1 SHIPPING (SHIPPING AND HANDLING) from stock
We serviced a
NTW4516FW2 amana
Model washer
Near Cleveland, OH 44103
Corina B
Job Details: 08/15/2018
Cust showed pop, sent pic. Replaced the agitator. Optest ok. ; Job Cmpltd
We serviced a
WFE515S0EW1 whirlpool
Model range
Near Avon Lake, OH 44012
Gabriel P
Job Details: 08/15/2018
Replace part listed,opt test ok, also test it it was good ; Job Cmpltd
We serviced a
NTW4516FW2 amana
Model washer
Near Elyria, OH 44035
Gabriel P
Job Details: 08/15/2018
Drain hose is crack,ordering new ,ordrng 1 W11244231 (DRAIN HOSE)
We serviced a
KUDP01FLSS0 kitchenaid
Model dishwasher
Near Amherst, OH 44001
Gabriel P
Job Details: 08/15/2018
cc dish does nothing fuse was open replace fuse from truck stock ,ran diagnostics opt test ok; used 1 8193762 (FUSE) from stock, Job Cmpltd
We serviced a
MVWX655DW1 maytag
Model washer
Near Cleveland, OH 44106
Corina B
Job Details: 08/15/2018
Cust showed pop, sent pic. CC that the unit keeps running a rinse and spin. Found the extra rinse and fabric softener on. Turned the extra rinse and fabric softener off. Ran a rinse and spin. Advised cust to use 1-2 tablespoons of he detergent and 6-7 bath towels. Found the hot and cold water lines are incorrect, switched hose. Optest ok.; Job Cmpltd
We serviced a
WFG505M0BS3 whirlpool
Model range
Near Cleveland, OH 44111
Corina B
Job Details: 08/15/2018
Replaced the spark module. Optest ok. ; Job Cmpltd
We serviced a
GEW9250PW0 whirlpool
Model dryer
Near Cleveland Heights, OH 44118
Corina B
Job Details: 08/15/2018
CC that the unit does not turn on and the control is dim. Unit does not turn on. Checked fuses, good. Will need a new control and UI
We serviced a
GFE29HGDHBB GE
Model refrigerator
Near Avon, OH 44011
Brian B
Job Details: 08/15/2018
Checked temps , 49 ff, 2 freezer, per ser pointer, replace ff fan motor and update software. Called GE TL, He said they have an updated fan motor wr60x29099, this motor does not require a software update
We serviced a
WRT311FZDW01 WHIRLPOOL
Model REFRIGERATOR
Near Garfield Heights, OH 44125
Dan H
Job Details: 08/15/2018
Customer complaint that fresh food section is not cooling, fresh food section temperature at 75 degrees, freezer section temperature at 24 degrees, evaporator fan is running, compressor and condenser fan are running, good frost pattern on evaporator, found air channels frosted over, gaskets are sealing, installed new blade kit, op test good,; used 1 W10916494 (BLADE KIT)
We serviced a
MVWC555DW0 Maytag
Model Washer
Near Brooklyn, OH 44144
Paul P.
Job Details: 08/15/2018
Tested washer, not powering up. Tested power in to board connector, ok. Found loose connection at inlet to board. Tightened all connections, ran through diagnostics, washer is now working properly
We serviced a
WFW7590FW0 whirlpool
Model washer
Near Avon Lake, OH 44012
Brian B
Job Details: 08/15/2018
C that machine won’t spin. Loud noise coming from back. Removed back of machine. Found rotor bolt had sheared off and center of rotor is torn out. Will need entire tub and basket assembly and new rotor.
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Middleburg Heights, OH 44130
Macaulay G.
Job Details: 08/15/2018
Unit was going off balance and had error for off balance load. Unit was not level and was rocking. Corrected leveling issues and ran calibration. All tested ok; Job Cmpltd
We serviced a
WRS325FDAM04 Whirlpool
Model Refrigerator
Near Cleveland, OH 44111
Corey L.
Job Details: 08/15/2018
Installed auger motor, op test good; Job Cmpltd
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Strongsville, OH 44136
Chad P.
Job Details: 08/15/2018
Found lock stuck. Removed and replaced. Op test no good. Control energizes then turns off. Found pump shorted and took out control. Needs control and pump replaced at the same time. ; ordrng 1 W10876600 (PUMP) and 1 W11116590 (CONTROL ), used 1 W10838613 (LATCH)
We serviced a
JTP30SP1SS GE
Model wall oven
Near Bay Village, OH 44140
Brian B
Job Details: 08/15/2018
Found broiler shuts off after 2 minutes , and when bake is selected, cont ok starts out at 300. Ohmed out sensor from control . 1170 ohms, checks ok, will need oven control. Also advise replacing sensor at same time
We serviced a
MEDB765FW0 Maytag
Model Dryer
Near Bay Village, OH 44140
Corey L.
Job Details: 08/15/2018
Installed parts, op test good; Job Cmpltd
We serviced a
LAT9757AAE MAYTAG
Model DRYER
Near Shaker Heights, OH 44120
Dan H
Job Details: 08/15/2018
Customer complaint that unit is leaking and making loud noises, unit is leaking passed tub seal, grinding is coming from transmission, transmission requires special tool to replace that us no longer available, unit cannot be repaired ; ordrng 1 6-2095720 (SEAL KIT) and 1 6-2097750 (TRANS )
We serviced a
FFHS2611LB4 FRIGIDAIRE
Model REFRIGERATOR
Near Garfield Heights, OH 44105
Dan H
Job Details: 08/15/2018
Installed new ice maker, op test good ; Job Cmpltd
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Painesville Township, OH 44077
Arthur V
Job Details: 08/15/2018
Replaced UI board. All selections now working. Op test good.
We serviced a
NED4655EW1 AMANA
Model DRYER
Near Cleveland, OH 44120
Dan H
Job Details: 08/15/2018
Customer complaint that unit is not starting, motor just hums, confirmed, found water marks inside unit customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Strongsville, OH 44136
Macaulay G.
Job Details: 08/15/2018
Control is receiving power but not doing anything. Office to order control.; ordrng 1 W11116592 (cntrl-elec)
We serviced a
WRV986FDEM01 KITCHENAID
Model REFRIGERATOR
Near Strongsville, OH 44136
Macaulay G.
Job Details: 08/15/2018
Found no refrigerant leaks. All tests ok. Both compartments are down to proper temperature.
We serviced a
WTW8040DW4 WHIRLPOOL
Model WASHER
Near Grafton, OH 44044
Macaulay G.
Job Details: 08/15/2018
Unit not draining. Removed foreign objects from drain pump. Unit drains properly now. All tested ok
We serviced a
WRB322DMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44149
Chad P.
Job Details: 08/15/2018
Cc that unit frosted all over in the freezer section. Unit has since recovered. Forced a defrost. Defrost is working. Advised on door operations. Cc that at times the ff air intake will develop a bit is frost. Advised this is normal. Advised to monitor. Op test ok. ; Job Cmpltd
We serviced a
MVWC565FW1 MAYTAG
Model WASHER
Near Olmsted Falls, OH 44138
Chad P.
Job Details: 08/15/2018
Found unit stored basket sensor fault. Found cap crushed. Needs cap and shifter replaced at the same time. ; ordrng 1 W10913953 (SHIFTER) and 1 W11158831 (CAP)
We serviced a
KRFF507ESS00 Kitchenaid
Model Refrigerator
Near WARRENSVL HTS, OH 44122
Brian M
Job Details: 08/15/2018
Cc of low cool Removed evap cover found ice build up again Ran test 1 and 2 both thermistors are working Called whirlpool hey advised me to replace evap cover because of broken tabs And to run test 4 to verify that the 3 way valve is functioning properly Ran test 4 step 4 fridge frosted only and fan ran, step 5 freezer frosted and fan ran only ... 3 way valve OP TEST OK Ordering new evap cover ; ordrng 4 WP67006908 (screw)s and 1 WPW10501260 (cover-evap)
We serviced a
ART104TFDW00 Whirlpool
Model Refrigerator
Near Cleveland, OH 44135
Paul P.
Job Details: 08/15/2018
Inspected refrigerator, found door, top and bottom brackets, thimble, screw and door need replaced. Did not set down mitigation mat, refrigerator has no seal, unplugged.; ordrng 1 LW10570557 (dor-fip) and 1 WP2183003 (thimble) and 2 WP2183805 (bracket)s and 1 WP488921 (screw)
We serviced a
GB2SHDXTQ00 Whirlpool
Model Refrigerator
Near Cleveland, OH 44135
Paul P.
Job Details: 08/15/2018
Performed all service checks on refrigerator. Found FF section at a general temperature of 44 degrees, did diagnostic performance adjustment to 7, to allow better cooling performance in the FF section. Freezer section reading at -2 to 4 degrees, customer prefers temperature to be slightly higher, set diagnostic setting for FZ section to 4, to allow a slightly higher temperature in the FZ compartment. Refrigerator passes all other diagnostic and visual tests. Set down mitigation mat
We serviced a
KFIS25XVMS6 Kitchenaid
Model Refrigerator
Near Solon, OH 44139
Brian M
Job Details: 08/15/2018
Cc of unit not turning on Found front control board not functioning Front control boards controls the power on and off functions Customer had multiple power outages only thing functioning is lights Customer needs power board replaced Front control board is no longer available Sr 7722715154
We serviced a
KDPM354GPS0 Kitchenaid
Model Dishwasher
Near Lakewood, OH 44107
Corey L.
Job Details: 08/15/2018
Customer complaint weld broke on rack, confirmed right side upper rack fell off at weld point, rh adjuster broken, needs adjuster; ordrng 1 WPW10546503 (adjuster)
We serviced a
WRF535SWHZ00 Whirlpool
Model Refrigerator
Near Cleveland, OH 44102
Corey L.
Job Details: 08/15/2018
Customer complaint ice works sometimes, found ice in ice bin but not full, temp was 12 in frz, fans are running, Im cycled, advised customer to monitor ice production should fill bin in 72 hrs to call us Monday if bin is not full, then unit will need ice maker with harness; Job Cmpltd
We serviced a
WTW8040DW4 WHIRLPOOL
Model WASHER
Near Grafton, OH 44044
Macaulay G.
Job Details: 08/15/2018
Unit not draining. Removed foreign objects from drain pump. Unit drains properly now. All tested ok.
We serviced a
WRF560SEYM05 WHIRLPOOL
Model REFRIGERATOR
Near Brook Park, OH 44142
Chad P.
Job Details: 08/15/2018
Installed rails. Op test ok. ; Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model WTW7300DW0
Near Euclid, OH 44123
Jeff M
Job Details: 08/15/2018
The unit had a off balance code and I cleaned the code unit op tested good.; Job Cmpltd,
We serviced a
GE WASHER
Model GTW330ASK0WW
Near Mentor, OH 44060
Arthur V
Job Details: 08/15/2018
Found unit not going into spin. Unit will not lock. Called techline talked to Denny. Unit has several error codes. 2 lid lock errors and 3 pressure sw errors. Ran complete test and everything functions properly. Cleared error codes and was told by Denny that there is a service pointer out about flashing in the air port on the side of the tub. Removed hose and reamed out port with a 1/16 in drill bit as described. Retested unit unit locking and spinning now ; Job Cmpltd,
We serviced a
MVWB765FW1 MAYTAG
Model WASHER
Near Cleveland, OH 44104
Dan H
Job Details: 08/15/2018
Customer complaint that unit is not draining, confirmed, drain pump is not pumping out, drain pump is recieving 120vac , unit needs new drain pump , installed new drain pump, op test good ; used 1 W10876600 (PUMP-WATER) from stock, Job Cmpltd