Near Perry Township, OH 44081
Arthur V
Job Details:
07/18/2019
OTR MICROWAVE ELECTROLUX EI30SM55JWB Found a big hole in side inner cabinet at the top approximately midway thru the top in the cabinet UNIT IS UNREPAIRABLE. SEE PICS
Near Ashtabula, OH 44004
Arthur V
Job Details:
07/18/2019
DISHWASHER MAYTAG MDB7759AWB3 Found touch pad shorted. Needs touch pad and screws ; ordrng 1 WPW10199788 (panel-cntl) and 4 WPW10348409 (screw)s
Near Painesville, OH 44077
Arthur V
Job Details:
07/18/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 "Replaced deli control,evap fan assy with wire harness,and cover. Unit started to cool before leaving. Customer to monitor."
Near Ashtabula, OH 44004
Arthur V
Job Details:
07/18/2019
RANGE WHIRLPOOL WFG320M0BS0 Found right reat burner switch not responding. Electrode sparks when another burner is started. Needs switch harness ; ordrng 1 WPW10548355 (harns-wire)
Near Cleveland Heights, OH 44121
Jason N
Job Details:
07/18/2019
REFRIGERATOR KITCHENAID KFIS20XVWH7 "Installed water valve, flushed water system. Op test good."
Near Solon, OH 44139
Jason N
Job Details:
07/18/2019
WASHER WHIRLPOOL WFW9150WW01 Cc unit leakingRan wash cycle then cancel drain. Found water dripping from bottom of door. Unit needs bellow seal. Replaced using obsolete truck stock. Ran wash test. Op test good.
Near Seven Hills, OH 44131
Corey L.
Job Details:
07/18/2019
REFRIGERATOR WHIRLPOOL WRF540CWHZ01 "customer complaint freezer is defrosting water onto freezer floor and onto floor under and behind then temps said 20 frz and 50 ff, temps were 0 in frz and 38 in ff, light switch was stuck closed and broke free with a tap, no water on floor nor water or
Near North Royalton, OH 44133
Corey L.
Job Details:
07/18/2019
MICROWAVE WHIRLPOOL KEMC308KSS0 "Customer complaint when cooking bacon in mw it took longer than the 3 minutes as before and was more like 8 then the next batch didn’t heat up at all then next time we tried it it worked fine, tested using Pyrex glass with water 5 times, unit is heating,
Near Cleveland, OH 44109
Jeff M
Job Details:
07/18/2019
WASHER MAYTAG MVWB765FC3 Installed new part unit op tested good
Near Cleveland, OH 44103
Jeff M
Job Details:
07/18/2019
WASHER WHIRLPOOL WTW7500G02 The unit was not lvl correctly the floor is slanted I cleared the off-balance code reset the machine and it tested good
Near Chardon, OH 44024
Arthur V
Job Details:
07/18/2019
DRYER AMANA NED4655EW1 Found no 220 volts at unit. Advised customer she needs a qualified electrician to provide correct power to unit. Lubricated strike for customer
Near Brooklyn, OH 44144
Nicholas F.
Job Details:
07/18/2019
REFRIGERATOR MAYTAG MFW2055FRZ00 Cc frig is leaking.confirmed.evaporator drain tube is frozen.steamed out drain tube.op test good.wait 24 hours for freezer to return to normal temperature
Near Avon Lake, OH 44012
Gabriel P
Job Details:
07/18/2019
WASHER WHIRLPOOL WTW8500DC2 Replace lid and screws opt test ok
Near Mentor, OH 44060
Dan H
Job Details:
07/18/2019
REFRIGERATOR MAYTAG PBF1951KEW "Installed new ice maker , op test good"
Near Highland Heights, OH 44143
Brian M
Job Details:
07/18/2019
MICROWAVE KITCHENAID KBMC140HSS05 Installed parts and customer not happy thinks that unit should open and close like the dishwasher or her stove but showed her the parts breakdown and advised her that the torsion bars are the only fix and that the new ones are working better than her orig
Near Rocky River, OH 44116
David R
Job Details:
07/18/2019
REFRIGERATOR KITCHENAID KRFF305ESS00 "Recovered refrigerant, replaced compressor and UV drier, pulled 28” vac w/pump, watched, good, charged 4.5 oz r134a, unit cooling, pressures good, raised left door up on shim. Op test ok. Give 24 hours to return to normal temp."
Near Avon Lake, OH 44012
Gabriel P
Job Details:
07/18/2019
REFRIGERATOR ELECTROLUX EI23CS55GS3 "Customer experiencing 8 drips after dispensing water but then stop I make sure the water line on both side are connected all the way in the fitting also unplug 1/4 inch line press panel then wait it if line was dripping but found no drips is possible the
Near MENTOR ON THE, OH 44060
Joe O
Job Details:
07/18/2019
WASHER WHIRLPOOL NTW4516FW3 "Cc: lid won’t unlockPlugged unit in lid unlockedChecked for error codes, no stored codesRan auto test and calibrationUnit seems to be functioning as designedLid was forced open at hingeNeeds bearings for lidCustomer to install; ordrng 2 WP21258 (hinge be
Near Highland Heights, OH 44143
Brian M
Job Details:
07/18/2019
WASHER MAYTAG MVWB835DW4 Installed lock OP TEST OK
Near Lyndhurst, OH 44124
Joe O
Job Details:
07/18/2019
WALL OVEN GE JTP20B0F3BB "Cc: f9 error codeChecked codes found f9(cooling fan stall)Ran test bakeFound cooling fan receiving proper power but not turning onNeeds cooling fan and limit switches; ordrng 1 WB24T10060 (limit switch1237) and 1 WB24T10076 (limit, switch2172) and 1 WB26
Near Aurora, OH 44202
Dan H
Job Details:
07/18/2019
REFRIGERATOR KITCHENAID KRMF606ESS00 "Customer complaint of moisture on mullion, called whirlpool techline spoke to Bruce says we have to figure out why it’s not getting power, we’re looking for a loose wire or connection , called whirlpool techline again spoke butch found intermittent powe
Near Highland Heights, OH 44143
Brian M
Job Details:
07/18/2019
DISHWASHER KITCHENAID KDTE254ESS3 Cc won’t drain Found piece of plastic inside drain removed ran test cycle OP TEST OK
Near Moreland Hills, OH 44022
Brian M
Job Details:
07/18/2019
DISHWASHER WHIRLPOOL KDFE104DSS4 Cc of leak Found leak coming from seal on sump assembly Replaced using truck stock Ran test cycle and made sure of no leaks OP TEST OK ; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock
Near Bay Village, OH 44140
Gabriel P
Job Details:
07/18/2019
WASHER GE WBSR3140G1WW Customer said sometimes they hear a train sound also spin basket and heard noise from transmission giving them estimate they will not fix
Near Chagrin Falls, OH 44023
Brian M
Job Details:
07/18/2019
DRYER MAYTAG MEDE300VW1 Cc of squeaking Found idler pulley worn out Replaced using truck stock Ran test cycle OP TEST OK ; used 1 279640 (PULLEY2110) from stock
Near Bay Village, OH 44140
Corina B
Job Details:
07/18/2019
REFRIGERATOR WHIRLPOOL ES5FHAXSB00 "Recovered refrigerant, replaced compressor and drier, pulled 28”vac w/ pump, watched, good, charged 5oz r134a, unit cooling, pressures good, op test ok no water to unit."
Near Bedford, OH 44146
Joe O
Job Details:
07/18/2019
REFRIGERATOR WHIRLPOOL WRS555SIHB00 "Cc: ice maker not producing ice, customer states the fill tube continues freezing after repairCalled whirlpool tech line AndrewChecked fill tube heater, checked goodAdvised that the unit could have an air flow issue and if not found replace freezer door
Near Bay Village, OH 44140
Gabriel P
Job Details:
07/18/2019
WASHER GE GTWN4250D0WS Customer complain basket move explain to her that there is spring shocks holding the basket and that’s totally normal she said she heard banging explain her she had and off balance load to next time pause machine and re arrange clothes and press play all
Near Brecksville, OH 44141
Dan H
Job Details:
07/18/2019
DISHWASHER KITCHENAID KUDS35FXSS8 "Customer complaint that unit is not filling with water, started normal wash cycle, unit filled, wash motor never started, wash motor is recieving 120vac , unit needs new sump assembly , installed new sump assembly, op test good ; used 1 WPW10780877 (SU
Near Aurora, OH 44202
Brian M
Job Details:
07/18/2019
FREEZER KITCHENAID KRFF302ESS01 Cc of frost in freezer Found no frost in freezer Advised customer on Whirlpool’s normal condensation guide and that it should clear up typically on its own if it happens again OP TEST OK
Near Aurora, OH 44202
Brian M
Job Details:
07/18/2019
DRYER MAYTAG MED5100DW0 Cc of squeaking Found idler pulley and rear pulley locked up Replaced using dryer kit from truck stock Ran test cycle OP TEST OK ; used 1 4392067 (DRYER REPAIR KIT) from stock
Near Fairview Park, OH 44126
David R
Job Details:
07/18/2019
WASHER WHIRLPOOL CAM2742TQ2 "Cc either didn’t fill or didn’t advance. Blew through water sensor tube. Little debris, cleared. Manual put to final spin, timer advanced by itself. Took quarters out and put in machine as if a normal person doing laundry. Washer filled, started agitatin
Near Westlake, OH 44145
Gabriel P
Job Details:
07/18/2019
REFRIGERATOR GE GTS21FGKDWW "Temp on freezer 0 degrees and on fresh food section 36 degrees everything working properly he had a flood he just wanted to do a maintenance to make sure everything was,all good,opt test ok"
Near Maple Heights, OH 44137
Joe O
Job Details:
07/18/2019
RANGE WHIRLPOOL WFG515S0EB1 "Installed burner headsTested burners front 2 burners are still having issues lightingCalled whirlpool tech line spoke with AndrewAdvised him of current issueHe stated to replace caps, discarding the other capsIf the problem persists to use triangle file
Near Maple Heights, OH 44137
Joe O
Job Details:
07/18/2019
WASHER AMANA NTW4516FW2 "Cc: not spinningFound error code F8e1(long fill no fill) found drain tube laying on the floor, advised customer about drain tubeRan auto testFound actuator grindingNeeds actuatorReplaced actuatorRan auto test and calibration Op test ok ; used 1 W10913953
Near Broadview Heights, OH 44147
Dan H
Job Details:
07/18/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Customer complaint that unit is not dispensing ice, confirmed, found door indented and switch broken, unit needs new switch and spacer; ordrng 1 12002646 (light switch) and 1 WP2177331 (plastic-sq)"
Near Warrensville Heights, OH 44128
Joe O
Job Details:
07/18/2019
DRYER AMANA NED4655EW1 Cc: knocking noiseFound rollers to be warnReplaced rollersOp test ok; used 1 349241T from stock
Near Shaker Heights, OH 44122
Joe O
Job Details:
07/18/2019
DISHWASHER MAYTAG MDB7979SHZ0 Installed uiRan test cycleOp test ok
Near Aurora, OH 44202
Brian M
Job Details:
07/18/2019
REFRIGERATOR WHIRLPOOL KRMF706ESS01 Cc of unit dispensing water by itself Found deli board destroyed from water damage Wires are not repairable Needs door assembly
Near North Ridgeville, OH 44039
Gabriel P
Job Details:
07/18/2019
REFRIGERATOR GE PFCS1RKZHSS "I cycle icemaker and it spit ice out and fill so it should start working advice customer that if it won’t make ice in 24 hours she will need and icemaker gave her an estimate ,opt test ok"
Near Mayfield Heights, OH 44143
Jason N
Job Details:
07/18/2019
OTR MICROWAVE WHIRLPOOL WMH73521CS0 "Cc unit sustained damage due to fire Found wave guide cover with large burnt spot, some pitting inside wave guide. Called WP techline, Austin, deemed unit unrepairable. Advised customer to call WP safety or customer care."
Near Westlake, OH 44145
Corina B
Job Details:
07/18/2019
RANGE JENN-AIR JJW8630DDS Replaced the blower fan. Heated oven to 300*. Optest ok. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near Willowick, OH 44095
Jason N
Job Details:
07/18/2019
WASHER MAYTAG MVWB835DW4 "Cc unit not acting right, control maybeCustomer states at times she cannot select cycles, and sometimes not start the machine. Ran diagnostics, found codes f5e1 for lid lock fault up. Ran auto cycle and calibration, all functions passed at this time. Ran
Near Elyria, OH 44035
Gabriel P
Job Details:
07/18/2019
REFRIGERATOR WHIRLPOOL GX5FHTXVB04 "Gasket was out of place was not snap in all the way on the bottom correct issue,opt test ok gasket been replace from another company baker appliance charge him service call advise him to always make sure door close"
Near South Euclid, OH 44121
Joe O
Job Details:
07/18/2019
REFRIGERATOR MAYTAG MFI2569VEM "Installed water valve unit still not dispensing waterFound unit is getting water to filter headNeeds filter head assemblyOffice to reschedule, parts showing out of stock; ordrng 1 WP12956202 (reservoir)"
Near Cleveland Heights, OH 44121
Dan H
Job Details:
07/18/2019
FREEZER MAYTAG MRT118FFFH01 "Recovered refrigerant, installed compressor , evaporator,and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 3.7oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours
Near Lakewood, OH 44107
Dan H
Job Details:
07/18/2019
OTR MICROWAVE MAYTAG MMV4205FZ3 "Customer complaint that unit is not heating, confirmed, unit needs new magnetron, part is cover under extended warranty ; ordrng 1 W10818686 (magnetron 157.47)"
Near Cleveland, OH 44103
Jeff M
Job Details:
07/18/2019
WASHER WHIRLPOOL WTW7500G02 The unit was not lvl correctly the floor is slanted I cleared the off-balance code reset the machine and it tested good
Near Cleveland Heights, OH 44118
Dan H
Job Details:
07/18/2019
DRYER MAYTAG WED5620HW0 "Customer complaint of dent, confirmed, found dent in left side panel(see pic), unit needs new side panel, ran entitlement for purchase date ; ordrng 1 W11233548 (SIDE PANEL)"
Near Cleveland, OH 44103
Jeff M
Job Details:
07/18/2019
WASHER MAYTAG MVWB855DC3 There was a sock in the pump op tested good
Near Chardon Township, OH 44024
Arthur V
Job Details:
07/18/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Installed all 5 bds. No good. When deli drawer is plugged in unit showa a open door switch which affects the lights . Called techline and was told the wire harness suppling power to drawer and deli drawer itself should be replaced; ordrng 1 W10815669 (do
Near Wickliffe, OH 44092
Joe O
Job Details:
07/18/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Cc: no coolFound open grounded outlet was corrected by electricianFound evaporator completely frosted over, entered diagnostics put unit into a defrost cycle found unit to defrost, needs control board, ui, and defrost thermistorThermistor not showing in
Near Strongsville, OH 44149
Corey L.
Job Details:
07/18/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Cleared ice completely from evaporator compartment, replaced parts ordered, advised customer to allow 24-48 hours for temps to settle"
Near Columbia Township, OH 44028
David R
Job Details:
07/18/2019
REFRIGERATOR WHIRLPOOL WRF535SMBW00 "Cc fz was icing up in the front. Customer removed all food before I got here. Everything is working fine, no frost. Explained it could of also been too much food packed and keeping the door open. Also found gap in gasket. Steamed gasket, let sit for 30 m
Near Strongsville, OH 44136
David R
Job Details:
07/18/2019
REFRIGERATOR ELECTROLUX EI23BC56IB8 "Cc of leaking behind icemaker. Found ice build up on back wall underneath icemaker. Also the liner is cracked in two places in the back of the FF section and starting to come forward. Called Techline for liner repair kit. Icemaker drain is clogged, will
Near Cleveland, OH 44124
Dan H
Job Details:
07/18/2019
WASHER MAYTAG MVWB766FW0 "Installed new control and user interface, op test good"
Near Hiram Township, OH 44234
Brian M
Job Details:
07/18/2019
FREEZER WHIRLPOOL WZF34X16DW01 "Cc unit not cooling Found no frost pattern and unit drawing .47 amps Tapped system added half charge did not see a frost pattern developed But I saw frost developing on filter drier cap tube Needs filter drier and evap possibly a restriction ; ordrng 1 W
Near Willoughby, OH 44095
Joe O
Job Details:
07/18/2019
WASHER AMANA NTW4516FW2 Installed control boardRan auto test and calibrationRan normal cycleOp test ok
Near Mentor-on-the-Lake, OH 44060
Jason N
Job Details:
07/18/2019
DRYER WHIRLPOOL WGD4800XQ4 Replaced thermostat. Ran dryer test cycle. Op test good.
Near Mentor, OH 44060
Jason N
Job Details:
07/18/2019
RANGE WHIRLPOOL WFE525S0HZ1 Installed RH side panel. Op test good.
Near Willowick, OH 44095
Jeff M
Job Details:
07/18/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM14 I took the back wall in the freezer apart I found ice just around the fan remove the ice unit tested good re-leveled the machine that adjusted the doors unit tested good
Near Columbia Township, OH 44028
David R
Job Details:
07/18/2019
DRYER AMANA NED4655EW1 "Cc unit will not go off, the cycle will go all the way down but not completely end, will stay running. Set cycle on a Timed Dry, a little bit before the cool down. Unit has been drying for 10-15 mins and will not shut off. Spoke to Tim. Looked at timer t
Near Elyria, OH 44035
David R
Job Details:
07/18/2019
REFRIGERATOR MAYTAG MFT2976AEM00 "Replaced parts, steamed out all ice. Air started to cool. Give 24 for temp to return to normal temp. Op test ok"
Near Parma, OH 44129
Corina B
Job Details:
07/18/2019
WASHER WHIRLPOOL WTW4855HW1 Replaced the control and drain pump. Brought core back for return. Started a normal load and a drain and spin with towels. Optest ok.
Near Amherst, OH 44001
David R
Job Details:
07/18/2019
WALL OVEN KITCHENAID KEBS109BSS00 "Door was locked. Got to unlock. Found thermal fuse by control board is open. Thermal fuse in the back of the unit checks good. Will need fuse and blower. Customer paid SVC only. Do not order parts.; ordrng 1 WPW10260254 (blower 165.23) and 1 WPW10545255
Near Garrettsville, OH 44231
Brian M
Job Details:
07/18/2019
WASHER WHIRLPOOL GHW9150PW0 Installed latch and strike Ran manual door lock test OP TEST OK
Near Newbury Township, OH 44021
Brian M
Job Details:
07/18/2019
RANGE FRIGIDAIRE LGEF3045KFE Cc unit won’t bake or broil Found elements to have 11 ohms Started broil could not hear relays clicking Started bake could not hear relays clicking Found thermostat out of range Needs control and thermostat Customer does not want to repair
Near Cleveland, OH 44109
Corina B
Job Details:
07/18/2019
RANGE AMANA AGG222VDW1 Replaced the tstat Optest ng. Testat is open. Will need a new tstat. ; ordrng 1 W10565875 (thrmst-fix) and 1 WPW10641988 (thrmst-ovn)
Near Andover, OH 44003
Arthur V
Job Details:
07/18/2019
WASHER WHIRLPOOL MHW5500FW1 Unit under warranty see pop. Customer washing a HUGE comforter when unit failed. Ran diagnostics getting a f3 e1 error Water level reading out of range. Cleared code and ran a service verification cycle. Unit passed. I believe large item absorbed all th
Near Brook Park, OH 44142
Corey L.
Job Details:
07/18/2019
DRYER WHIRLPOOL WGD4850HW0 "Customer complaint dryer is not drying clothes just gets hot, noticed customer has foil style vent, advised this is a potential fire hazard and should be replaced with a semi solid or solid rigid metal style vent, also vent is kinked restricting airflow
Near Lorain, OH 44055
Gabriel P
Job Details:
07/18/2019
DISHWASHER MAYTAG MDB4949SDE3 Found out that there is nothing holding dishwasher so when it close door dishwasher move back and end up crucke advise customer to call back the installers or get someone to install bracket ordering brackets for then don’t have to come back ; ordrng 2 WP8
Near Hambden Township, OH 44024
Corey L.
Job Details:
07/18/2019
REFRIGERATOR KITCHENAID KBFS25ETSS00 "Customer complaint fridge started making loud noises for a week or so then lost cooling but yesterday started working fine, temps were 38 ff and 2 frz only ice packs in frz and a few bottles of water in ff, customer asked if having too much food in frz c
Near Ashtabula, OH 44004
Jason N
Job Details:
07/18/2019
REFRIGERATOR GE ZISS420DRDSS "Cc unit getting warmCustomer stated it started to cool back down to normal a few days ago, temps were 45 in ff and 10 in freezer. Temps now at 37 in ff and 0 in freezer. Found condenser fan barely turning, able to stop with hand. Unit condenser is overhe
Near Elyria, OH 44035
Gabriel P
Job Details:
07/18/2019
DISHWASHER KITCHENAID KDTE504DSS0 Panel froze not responding will not let me go into diagnostics ordering control panel and control scheduling ; ordrng 1 W10803367 (panel-cntl) and 1 W10866116 (cntrl-elec)
Near Mentor, OH 44060
Joe O
Job Details:
07/17/2019
REFRIGERATOR KITCHENAID KSRG25FKWH03 Cc: panels getting hot/not coolingFound condenser completely covered in dust and hairRemoved some of the hair and dustFound refrigerator to be cooling and freezing properlyFound unit functioning as designedOp test ok
Near Conneaut, OH 44030
Arthur V
Job Details:
07/17/2019
WASHER MAYTAG MVWC565FW1 Customer states unit failed once about a week ago and left his clothing soaking wet. It did not spin out the clothes. Ran diagnostics getting a excessive suds error. Discussed with cust about amount if soap needed for a load. Since that one failure custom
Near South Euclid, OH 44121
Corey L.
Job Details:
07/17/2019
WASHER WHIRLPOOL WTW5550XW0 "Replaced water valve, op test good, unit in basement next to floor drain no need for wm"
Near Lorain, OH 44055
Gabriel P
Job Details:
07/17/2019
DRYER MAYTAG MGDC465HW0 Replace strike and catch opt test ok
Near Avon Lake, OH 44012
Gabriel P
Job Details:
07/17/2019
WASHER MAYTAG MHW5630HC0 "Replace valves,opt test ok"
Near Jefferson, OH 44047
Arthur V
Job Details:
07/17/2019
DRYER MAYTAG MDE9306AYA "Found unit needs idler pulley and belt. Please order ; ordrng 1 WP33002535 (belt) and 1 WP6-3700340 (bearing), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Westlake, OH 44145
Corey L.
Job Details:
07/17/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Customer complaint silicone around fridge gaps is uneven, evened out silicone with straight edge, customer is satisfied but customer does not agree with a new fridge being siliconed, advised customer to contact wpl customer support to express concerns"
Near Concord Township, OH 44077
Nicholas F.
Job Details:
07/17/2019
WASHER GE WCVH6800J0MR "Cc washer is shaking and making a burning smell.confirmed.unit is burning grease from bearing durning spin cycle.unit needs new bearing customer is not going through with repair; ordrng 1 WH45X10071 (rear_tub) and 1 WH45X10101 (washer drum front wi) and
Near Lakewood, OH 44107
Dan H
Job Details:
07/17/2019
RANGE WHIRLPOOL WFG525S0HZ0 "Customer complaint that oven is not keeping temperature , outlet unit is plugged into has hot/neutral reversed, advised customer that they need an electrician to correct power supply"
Near Rocky River, OH 44116
Corina B
Job Details:
07/17/2019
WALL OVEN JENN-AIR W256W CC that the unit will not turn on and the ui will have the clock time come up. Unit is unresponsive. Stuck key on control. Will need a new control. Part is nla.
Near Kirtland, OH 44094
Jason N
Job Details:
07/17/2019
DISHWASHER KITCHENAID KDTE304DSS0 "Cc unit leaning over in on left sideFound left side mount bracket disconnected from unit. Reinstalled mount bracket, reinstalled unit to customers satisfaction. Op test good."
Near Wellington, OH 44090
David R
Job Details:
07/17/2019
REFRIGERATOR WHIRLPOOL WRT311FZDM01 "Cc not cooling. Went into Fz and found ice on the back of the Evap cover, ice covering up air intake so FF is not cooling. Checked the heater and it’s good, not getting voltage from control. Ordering control, fan and harness and air tower.; ordrng 1 W10
Near Painesville, OH 44077
Joe O
Job Details:
07/17/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Cc: noise, not cooling and leaking water from dispenserFound freezer evap frozen over, and hitting evap fanEntered diagnostics put unit into a manual defrost, unit started to defrostNeeds control boardCustomer is going to speak with Lowe’s about getting
Near Cleveland, OH 44102
Corina B
Job Details:
07/17/2019
WASHER AMANA NTW4516FW2 Replaced the control and latch. Optest ng. Brought core back for return. Found the outlet is an open ground. Took the control out when plugging unit in. Will need an electrician and a new control. Office to order part. ; ordrng 1 W1170317 (CONTROL )
Near MENTOR ON THE, OH 44060
Joe O
Job Details:
07/17/2019
REFRIGERATOR KITCHENAID KRSC500ESS00 "Cc: not coolingFound temps in ff section at 35 and freezer at 14, pulled evap cover in freezer found unit to only have a partial frost pattern. Was advised that whirlpool states if ff evap is coated black that it does not need replaced and to replace the
Near Garfield Heights, OH 44105
Jason N
Job Details:
07/17/2019
DRYER WHIRLPOOL WED4815EW1 Installed listed dryer parts. Tested dryer operation. Started and good heat. Op test good.
Near Mantua, OH 44255
Brian M
Job Details:
07/17/2019
DRYER GE GTD33EASK0WW Cc that unit was not starting Found door switch not functioning properly Needs door switch Also found top bearing assembly worn down Needs switch and top bearing ; ordrng 1 WE03X25314 (bearing top asm) and 1 WE10X23879 (door switch)
Near Bedford Heights, OH 44146
Jason N
Job Details:
07/17/2019
DISHWASHER WHIRLPOOL WDF520PADB7 "Cc unit not washing dishesFound drain line not installed correctly, check valve loop completely bypassed, drain running from pump to drain pipe in basement. Reconnected drain loop using new drain line using customer supplied line. Ran diagnostics, no cod
Near Painesville Township, OH 44077
Joe O
Job Details:
07/17/2019
REFRIGERATOR MAYTAG RSW2400EAB "Cc: leakingFound water valve cracked and spraying out of 2 locationsNeeds water valve; ordrng 1 12001414 (kit dual water valve14030), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Maple Heights, OH 44137
Jason N
Job Details:
07/17/2019
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Cc unit not cooling in ff Found unit ff evap frozen over. Ran test 39, Rc thermistor passed 01. Checked Rc thermistor value, ohm at 29k. Called WP techline, Rick, relayed all that has been done to unit thus far, he said nothing else to be done, unit deem
Near Chagrin Falls, OH 44022
Jason N
Job Details:
07/17/2019
WALL OVEN WHIRLPOOL WOD77EC0HS01 "Customer said we connected to WiFi and it’s been keeping time, since.Ran diagnostics, unit still storing f6e0 codes(interface communication) in history.Installed user interface. Reconnected WiFi. To appliance."
Near Ravenna, OH 44266
Brian M
Job Details:
07/17/2019
REFRIGERATOR WHIRLPOOL WRS322FDAW Installed led lights OP TEST OK
Near MENTOR ON THE, OH 44060
Joe O
Job Details:
07/17/2019
UPRIGHT / CHEST WHIRLPOOL WZC3115DW01 Cc: not reaching freezing tempsCould not properly diagnose unit got unplugged. Advised to leave unit plugged in for 24hrs before next appointment to allow unit to cool so we can properly diagnose; schdld next appmnt for 7/19 FRI !
Near Highland Heights, OH 44143
Jeff M
Job Details:
07/17/2019
DISHWASHER WHIRLPOOL KUDS30IXBT7 I ran the unit did not produce any suds unit test
Near Diamond, OH 44412
Brian M
Job Details:
07/17/2019
WASHER WHIRLPOOL WTW5000DW2 Cc unit does not spin Found unit stuck in wash cycle Cleared out cycle ran diagnostics found error for long fill Replaced water valve from truck stockRan auto test and calibration OP TEST OK ; used 1 W11210459 (VALVE) from stock
Near Rocky River, OH 44116
Corina B
Job Details:
07/17/2019
DISHWASHER JENN-AIR JDB9600CWX93 Replaced the power cord and control. Started a normal cycle. Optest ok.
