Service History 691 | Freds Appliance

We serviced a

KITCHENAID RANGE

Model KSDB900ESS5

Near Broadview Heights, Ohio 44147

David R

Job Details: 07/08/2022

Cc unit not leveled. Found that floor has a 2 inch dip that the unit drops down into. Leveled feet as best as possible and showed customer. Let her know if wanted she can get some wood to put in back to raise the range up for floor to be leveled. Unit is good. Op Test Ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF954CIHV00

Near Lakewood, Ohio 44107

Angel

Job Details: 07/08/2022

Replaced control and ui set temperature correctly asked customer to give it some time to cool properly. Opt test ok.

We serviced a

MAYTAG REFRIGERATOR

Model MSS25N4MKZ04

Near Cleveland, Ohio 44105

Manny

Job Details: 07/08/2022

"Cc that unit stopped cooling again, found evap cover in frost, steamed evap (25mins) found evap thermistor out of range, replaced thermistor and harness, opt test ok, advise customer to allow 24 hrs for unit to reach set temps."

We serviced a

WHIRLPOOL WASHER

Model WFW8400TW02

Near Cleveland Heights, Ohio 44106

Corina H

Job Details: 07/08/2022

"CC that there is a fault code f1 and leaks from the bellow. Confirmed ran diag f1 Pump Driver/Main Relays/EEPROM Error. Checked the outlet good. Properly polaroid. Checked the wires, not broken. Unplugged washer waited 15 seconds error code comes back. Checked bellow hard and dry. Will need a bellow, main control and filter. ; ordrng 1 WPW10367632 (Filter) and 1 WPW10525357 (Control) and 1 WPW10111435 (Bellow), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Cleveland, Ohio 44128

Corina H

Job Details: 07/08/2022

Replaced the thermal fuse. Does have the correct cover outside. Has good air flow outside. Opt test ok

We serviced a

WHIRLPOOL WASHER

Model GST9679PW2

Near Aurora, Ohio 44202

Brian M

Job Details: 07/08/2022

"Cc unit not spinning Found transmission free spinning Needs transmission replaced ; ordrng 1 W10820043 (brake & drive tube) and 1 285785 (clutch) and 1 3360629 (gear case), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Parma, Ohio 44134

David R

Job Details: 07/08/2022

"Put valve on to test pressure. Tested at 140 and slowly dropping after a couple of mins. No leaks on lines, inside leak. Found damage to back of fridge, documented with whirlpool. Whirlpool putting in review for exchange of unit and will contact customer. ; used 2 TJ90BPV31 (BULLET PIERCING VALVE) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Lakewood, Ohio 44107

Angel

Job Details: 07/08/2022

Cc that unit is cooling in FC good but not in the RC. Took temperatures and FC was at 8* and RC was at 68*. Noticed that fan was not running in the freezer took off evaporator cover and found that the fan was jammed up replaced with one from truck stock and fan started functioning as should. Opt test ok.; used 1 WP2315539 (MOTOR-EVAP) from stock

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Cleveland, Ohio 44108

Manny

Job Details: 07/08/2022

"Motor had stripped screw, had to cut off the screw with angle grinder, was going to order bolt and customer said he had an old washer and said might have the bolt, took bolt out of old washer, replaced motor and slide opt test ok.; saved tckt"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW1

Near Warrensville Heights, Ohio 44128

Corina H

Job Details: 07/08/2022

"CC that the unit is shaking. Washed a blanket when this happened. Checked the basket, level. Checked the suspension rods, good. Ran a calibration. Started a rinse and spin with towels. Advised cust to wrap the clothes or blankets around the agitator evenly. Opt test ok"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Ravenna, Ohio 44266

Brian M

Job Details: 07/08/2022

Cc of noise Found splutch damaged Replaced using truck stock Ran calibration OP Test Ok ; ordrng 1 W10721967 (drive pulley)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Middleburg Heights, Ohio 44130

David R

Job Details: 07/08/2022

"Recovered refrigerant, replaced drier, pulled 28'vac w/ pump, watched, good, charged 54g of r600. Unit starting to cool. Good pressures. Give 24 hours to return to normal temps."

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KBS0

Near Kent, Ohio 44240

Brian M

Job Details: 07/08/2022

Installed heater OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB533CZJZ00

Near Lakewood, Ohio 44107

Angel

Job Details: 07/08/2022

"Cc that unit is not keeping cold enough in freezer. Took temperatures and RC is at 48* and FC is at 30* Removed evaporator cover and evaporator does not have a good frost pattern even having the temperature set to -7*. Got to back of unit and plugged in my watt meter to see how many Amps compressor is pulling and it was pulling .59amps indicating a leak. Cant tap unit because its keeping enough temperature to get the customer by. They will need compressor, evaporator and drier filter. Gave customer estimate and she said she will call whirlpool to see if they can cover the repairs. Charged service call.; ordrng 1 W11370574 (Compressor) and 1 W11394622 (Evaporator) and 1 W11490399 (Drier filter)"

We serviced a

JENN-AIR REFRIGERATOR

Model JCB2059GES1

Near Bratenahl, Ohio 44108

Manny

Job Details: 07/08/2022

"Cc unit not cooling, checked temperatures and 87 in ff and 89 in fz, unit pulling 9.17amps, and compressor is seized up, unit will need a seal system repair, customer will not proceed with the repair at this time, theyll be calling Jennair and see if they cover the repai; ordrng 1 12002041 (kit,evap) and 1 W10309990 (compressor) and 2 WPW10143759 (dryer)s, used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Chagrin Falls, Ohio 44022

Corina H

Job Details: 07/08/2022

"Replaced the heater, started a cycle, no leaks. Opt test ok"

We serviced a

MAYTAG WASHER

Model MVWC565FW0

Near Rocky River, Ohio 44116

Angel

Job Details: 07/08/2022

Cc that the clothes were still wet at end of cycle. Ran diagnostics and found found error code F0E5 off balance load so i put unit into a spin and noticed the hub was stripped replaced hub from truck stock tested unit. Opt test ok. Recommended customer to make sure only 6 to 8 regular bath towels for a full load and 1 to 2 tablespoons of detergent to wash clothes. ; used 1 W10528947 (HUB) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Kent, Ohio 44240

Brian M

Job Details: 07/08/2022

Cc unit not washing properly Found unit functioning properly advised on settings

We serviced a

WHIRLPOOL DRYER

Model WHD560CHW2

Near Cleveland, Ohio 44113

Manny

Job Details: 07/08/2022

"Cc unit not drying properly, ran diagnostics no error codes found, ran normal cycle and waited for unit to start heating, unit is heating, advise customer of the moisture sensor and how mix loads can affect the quality of the drying process, he stated that they only use timed dry, but that they lower the temperature, I explained that being a ventless dryer, the unit uses a compressor and condenser to generate heat so the unit wont start heating right away, like a dryer with a vent would, after the diagnostics, tenant walked in and said that the dryer was already replaced with another dryer, when she first requested service, unit is working as designed."

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Sheffield, Ohio 44054

Marie V

Job Details: 07/08/2022

"Cc that while running cleaning cycle unit started leaking and flashing a code. Confirmed. Found error code f8e4 float switch open, started unit and couldnt find a leak, but I did found lost of suds marks, also on the float switch tray there was bubbles in it. Asked cust what kind of cleaner it for dishwasher powder, explain to only use 1-2 tablespoons of powder detergent. Too much suds will make unit leak. Took pics of evidence. Ran unit a few times to get ride of suds. Op test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Conneaut, Ohio 44030

Jason N

Job Details: 07/08/2022

"Cc unit needs updated heater element installedInstalled updated heater element using customer supplied pre Id part per WP service pointer. Ran auto test, checked for leaks. Op test good."

We serviced a

WHIRLPOOL WASHER

Model WFW75HEFW0

Near Avon Lake, Ohio 44012

Gabriel P

Job Details: 07/08/2022

Same error as before pressure sensor been replace it will need control ordering ; ordrng 1 W11201274 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ02

Near Amherst, Ohio 44001

David R

Job Details: 07/08/2022

"Replaced single valve. Ran water at dispenser. Good, give time for ice to form and drop, Op Test Ok."

We serviced a

AMANA REFRIGERATOR

Model ASI2175GRS07

Near Kent, Ohio 44240

Brian M

Job Details: 07/08/2022

Cc unit not cooling Found evap frosted over Ran diagnostics got error for multiple failures sensors and drivers not sure what that means and no info in ServiceMatters Ordering harness and control ; ordrng 1 W11546681 (Harness) and 1 W11546609 (Control)

We serviced a

WHIRLPOOL FREEZER UPRIGHT

Model WZF34X20DW

Near Kent, Ohio 44240

Brian M

Job Details: 07/08/2022

Cc unit not cooling Found Evap to have no frost pattern and pulling less than 1amp needs sealed system repair Parts not in stock Office to schedule x2 labor ; ordrng 1 W11507067 (Evap) and 1 W10750851 (compressor) and 2 WPW10143759 (dryer)s

We serviced a

WHIRLPOOL RANGE

Model WFE550S0HZ1

Near Garrettsville, Ohio 44231

Brian M

Job Details: 07/08/2022

Parts of Harness was damaged Spliced In new harness Ran test bake OP Test Ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Chagrin Falls, Ohio 44023

Corina H

Job Details: 07/08/2022

CC that the lights are out. Confirmed. Found the ff back left light out. Replaced the light from surplus t/s. Called t/l Adrian document the light take was out. Opt test ok ; used 1 W11462342 (Led) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHW0

Near Lorain, Ohio 44052

Angel

Job Details: 07/08/2022

Cc that wheel on adjuster broke. Confirmed part arrived when i got to home replaced adjusters on both sides tested to make sure they will function properly. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Lorain, Ohio 44055

Marie V

Job Details: 07/08/2022

"Cc that the unit shut off and did not spin the clothes out. Confirmed. No error code. Ran a auto test , did not agitated ot spin. Found shipping bolt suck on cam and belt, preventing unit from operating. Replaced belt from T/S, ran auto test, pass, ran calibration. Op test ok; used 1 WPW10006384 (BELT) from stock"

We serviced a

AMANA REFRIGERATOR

Model ASI2175GRS07

Near Burton, Ohio 44021

Joe O

Job Details: 07/08/2022

"Cc: not cooling properly, no iceFound temps in ff section at 60, freezer at 32. Found evap completely frosted over. Found thermistor is reading in range. Found element reading out of range. Needs element and controlParts show out of stock. Office to reschedule; ordrng 1 W11546981 (Heating element) and 1 W11546609 (Control box)"

We serviced a

WHIRLPOOL WASHER

Model WTW8500DC5

Near Olmsted Township, Ohio 44138

Gabriel P

Job Details: 07/07/2022

Found top with two dings took pictures ordering ; ordrng 1 W10817363 (Top)

We serviced a

FRIGIDAIRE RANGE

Model GCRE3060AFC

Near Ashtabula, Ohio 44004

Jason N

Job Details: 07/07/2022

"Installed harness. Ran bake test to 300 degrees, no faults codes at this time. Unsure if crediting control cost and refunding or collecting for harness. Spoke to JS, office will review. ; saved tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ00

Near Painesville, Ohio 44077

Corina H

Job Details: 07/07/2022

Replaced the harness. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT541SZDZ00

Near Wellington, Ohio 44090

David R

Job Details: 07/07/2022

"Replaced FZ gasket. Good, leave closed for 30 mins to sea to cabinet correctly. Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model GARF30FDGB01

Near Avon, Ohio 44011

Angel

Job Details: 07/07/2022

"Cc that unit is frosting up and causing it not to cool properly. Confirmed verified back of unit and evaporator cover is all frosted up. Steamed out all ice to verify connections and heater and they were good unit will need harness, thermistor and control box. Office to reschedule control out if stock.; ordrng 1 W11324678 (Harness) and 1 WPW10383615 (Thermistor) and 1 W11496888 (Control box)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SMHV00

Near Middleburg Heights, Ohio 44130

Marie V

Job Details: 07/07/2022

Replaced damper and cleared up frost that started this weekend because of door did not close. Corrected issue. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Parma, Ohio 44134

Manny

Job Details: 07/07/2022

"Arrived unit seems to be working properly, took temps Ff 41 degrees and FZ 9 degrees, replaced control ran force defrost and heater stayed on not shutting off after 3 mins like it was, advise customer to place a cup or bottle of water in the fz and once its frozen he can start loading it up, opt test ok took core for return."

We serviced a

KENMORE REFRIGERATOR

Model 10641152211

Near Painesville, Ohio 44077

Brian M

Job Details: 07/07/2022

"Cc of party lights in the fridge Found leds going crazy Needs led modules ; ordrng 1 W11104452 (light) and 1 WPW10515058 (light) and 1 WPW10515057 (light), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Cleveland, Ohio 44109

Manny

Job Details: 07/07/2022

"Cc unit not washing properly and smells like burn plastic, ran diagnostics and found code F7E5 for shifter fault, replaced shifter with TS# w10913953, ran test cycle and calibration, opt test ok; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Columbia Township, Ohio 44028

David R

Job Details: 07/07/2022

"Cc unit not cooling. FZ is good, all items frozen and temp is -1. In FF getting upper 40s and 50s. Found connection to 3 way valve disconnected, could of vibrated out. Unplugged unit, connected cords back together. Ran diagnostics test 40. All steps completed correctly. Give 24 hrs to cool. Customer to monitor. Op Test Ok."

We serviced a

KITCHENAID RANGE

Model KFGG504KPS0

Near Cleveland, Ohio 44130

Gabriel P

Job Details: 07/07/2022

"Replace regulator,still having issue call tech explain everything the other company replace and what I have found notice wants I replace regulator the harness is saying is open I believe is a bad harness whirlpool tech agrees with me customer does want to wait any longer gave her a file number and customer service # but she the side to give it a try but part is out of stock office reach customer when is part arrival and scheduling 7734050397 800-253-1301; ordrng 1 W10908902 (Harness)"

We serviced a

FRIGIDAIRE RANGE

Model FPGH3077RFD

Near Lakewood, Ohio 44107

Manny

Job Details: 07/07/2022

"Cc unit not heating pass 250 degrees, ran bake test at 350 place cast iron pan in the oven with temperature probe, monitoring the unit with temp probe while it reaches temp, oven finished preheat and temp in oven at 285, noticed oven selection knob not lining up with line on unit, line up bake setting with line on unit and temp got up to 361 on temp gun taking temps from cast iron pan, tried setting it to broil but it wont start unless the selection is lining up, unit will need oven selection potentiometer; ordrng 1 808843105 (potentiometer), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Strongsville, Ohio 44149

David R

Job Details: 07/07/2022

"Replaced heater. Ran diagnostics, good. Op Test Ok.**customer said to leave unit out from under cabinet. He will put back himself."

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Painesville, Ohio 44077

Corina H

Job Details: 07/07/2022

CC that the unit is not spinning. Confirmed. Found the shifter out of place with the cam. Replaced the shifter. Ran a calibration. Opt test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS04

Near Middleburg Heights, Ohio 44130

Marie V

Job Details: 07/07/2022

"Recovered refrigerant. Replaced uv drier, set unit on 29 vacc, filled up with r134a 6.0oz. Full frost on both sections. Advice cust to allow 24 hours before restocking unit. Op test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Conneaut, Ohio 44030

Joe O

Job Details: 07/07/2022

Installed element. Tested. Op test ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Chardon, Ohio 44024

Joe O

Job Details: 07/07/2022

Installed strike. Op test ok

We serviced a

WHIRLPOOL DRYER

Model WED87HEDW0

Near Cleveland, Ohio 44113

Angel

Job Details: 07/07/2022

"Cc that unit is loud when you start it. Confirmed pulley is squealing will need pulley replaced. Replaced pulley, rollers and belt tested unit. Opt test ok.; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

JENN-AIR RANGE

Model JGS9900CDS02

Near Chardon, Ohio 44024

Brian M

Job Details: 07/07/2022

Cc unit not preheating Found igniter open Replaced using truck stock Ran test bake OP Test Ok ; used 1 12400035 (IGNITER) from stock

We serviced a

SAMSUNG DRYER

Model DV42H5200EP/A3

Near Perry, Ohio 44081

Jason N

Job Details: 07/07/2022

"Cc unit needs heater element installedInstalled heater element using customer supplied part. Ran dryer op test, good heat. Op test good."

We serviced a

MAYTAG DISHWASHER

Model MDB7749AWW2

Near Chesterland, Ohio 44026

Brian M

Job Details: 07/07/2022

"Cc unit not functioning Found control not responding and ui is broken Needs ui and control ; ordrng 1 W11202746 (cntrl-elec) and 1 W10811149 (panel-cntl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM14

Near Lakewood, Ohio 44107

Manny

Job Details: 07/07/2022

"Cc unit door has a gap and building up frost, found door not mounted properly on the bottom left slider, reset door opt test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS0

Near Chagrin Falls, Ohio 44022

Brian M

Job Details: 07/07/2022

Cc of rack hitting side adjusted rack OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF540CWHZ04

Near Painesville, Ohio 44077

Corina H

Job Details: 07/07/2022

CC that the freezer is set at 3 and cant get it to 0*. Confirmed. Set the control for 0*. Showed cust how to set the control. Found moisture on the mullion rail advised cust to keep the humidity control on all year. Opt test ok.

We serviced a

FRIGIDAIRE BUILT IN FRIDGE

Model FPRU19F8RFE

Near Aurora, Ohio 44202

Corina H

Job Details: 07/07/2022

"CC that the unit is not cooling. Confirmed. Found the evaporator has a ball on the corner. Will need a new evaporator heat exchanger and drier. Unit is on a drop but has an opening to the compressor. ; ordrng 1 297414901 (Evaporator) and 2 WPW10143759 (Drier)s and 1 297217900 (Heat exchanger), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BW3

Near Lakewood, Ohio 44107

Angel

Job Details: 07/07/2022

Cc that back was smashed. Confirmed replaced with new access cover and tested out the oven for customer. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Mayfield Heights, Ohio 44143

Joe O

Job Details: 07/07/2022

"Cc: humming noise, not startingFound drain pump running. Canceled cycle. Found error codes f0e5(off balance). Ran auto test and calibration. Advised customer on soap usage, and loading. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Chagrin Falls, Ohio 44022

Brian M

Job Details: 07/07/2022

Installed lid lock OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW0

Near Pepper Pike, Ohio 44124

Manny

Job Details: 07/07/2022

"Cc unit making thumping noise when spinning, ran diagnostics no error codes found, ran test cycle and unit finished with no issues, noticed unit a little unleveled, leveled unit and re ran test cycle opt test ok advise customer that if they hear the noise again to try and record it so we can determine where is coming from. Cant duplicate noise."

We serviced a

WHIRLPOOL DISHWASHER

Model MDB9959SKZ0

Near Valley View, Ohio 44125

Gabriel P

Job Details: 07/07/2022

"Replace heater and drain pump also check hoses for any clog found none is clear ran test no leaks and it drain,opt test ok"

We serviced a

KITCHENAID WALL OVEN

Model KODT107ESS01

Near Solon, Ohio 44139

Brian M

Job Details: 07/07/2022

"Cc unit locked wont open or power on Found thermal fuse open Use jumper to run test found upper fan speed to low and thermostat opened Needs fan, thermal fuse and thermostat ; ordrng 1 W11245567 (blower) and 1 WPW10545291 (fuse-thrml) and 1 WP4449751 (thrmst-fix), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Broadview Heights, Ohio 44147

David R

Job Details: 07/07/2022

Replaced heater. Tested. Good. Op Test Ok.

We serviced a

KENMORE WASHER

Model 110.2513241

Near Painesville, Ohio 44077

Jason N

Job Details: 07/07/2022

"Cc unit offbalance loads Checked unit suspension, springs checked good, but noticed excessive side to side movement on basket. Drive shaft is also moving up and down with agitator plate. Driveshaft is likely broken inside gearcase. Unit will need gearcase replaced. Customer declined repair at this time. Estimate only.; ordrng 1 W11454734 (Gearcase)"

We serviced a

WHIRLPOOL WASHER

Model TAWB600JQ0

Near Cleveland Heights, Ohio 44121

Joe O

Job Details: 07/07/2022

"Cc: polarity changing when unit plugged inPlugged in outlet tester. Found no change to polarity when unit is plugged in. Tested voltage to outlet, (119v hot and neutral), (31v neutral to ground), (108 hot to ground) voltages all taken with machine unplugged. Tested voltage with machine plugged in not running, voltages stayed the same and polarity stayed the same. Started unit, voltage from hot to neutral(119v) hot to ground(89v) neutral to ground(68v). Tested unit. Unit functioning as designed. Advised customer there should be no voltage between neutral and ground. Took pics of voltages and polarity. Found floor drain plugged. Op test ok Customer needs electrician"

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Bay Village, Ohio 44140

Angel

Job Details: 07/07/2022

Cc that unit is leaking underneath. Ran unit let it fill and looked in back of unit and saw a small puddle of water unit is leaking from drain hose unit will need a drain hose could not order the original one because customer had to buy one because the original one is to short. Unit working as should customer will get a new drain hose of there choice. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ02

Near Cleveland, Ohio 44105

Gabriel P

Job Details: 07/07/2022

"Some thing with connections on water Line was not allowing water to go threw but correct issue,opt test ok"

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKZ0

Near Broadview Heights, Ohio 44147

David R

Job Details: 07/07/2022

"Cc unit not operating, just UI display all zeros. Reset unit at breaker. On display all zeros, some buttons light up but cannot change or start. Ordering UI and control if needed. ; ordrng 1 W11414079 (Ui) and 1 W11410070 (Control)"

We serviced a

KITCHENAID WALL OVEN

Model KODE500ESS20

Near Independence, Ohio 44131

David R

Job Details: 07/07/2022

"Brand new wall oven. CC unit long preheat and no cooling food correctly. Typical for bake to preheat 12-17 mins per owners manual. Ran diagnostics, no error codes. Ran individual relays to check components. Both ovens broil is coming on turning red, bake is coking on and heating. All working normal. Followed legend on Tech sheet to see what relays turn on during cycle. Put both oven on bake 350. Watched and bake is working and broil is tuning red, cycling between these two, good. Customer had some cookies to test out, put some on top and bottom. Cookies took about 20 mins 4-5 mins over time to be done. Per owners manual baking time can vary. Unit is working correctly. Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Painesville, Ohio 44077

Jason N

Job Details: 07/07/2022

"Cc unit not cooling Found no frost pattern on evaporator. Checked amp draw on compressor, drawing .4a. Unit has refrigerant leak, will need sealed system repair. Customer declined repair."

We serviced a

AMANA REFRIGERATOR

Model ASI2575GRS01

Near Cleveland Heights, Ohio 44121

Joe O

Job Details: 07/07/2022

"Cc: lights out, ice maker not making ice, only produces crushed iceFound unit has a full bin of ice. Cycled ice maker. Ice maker cycling and filling. Found bulbs blown in freezer and ff section. Replaced bulb. Found solenoid for dispenser disconnected. Re connected solenoid. Op test ok"

We serviced a

MAYTAG DRYER

Model MGT3800XW1

Near Westlake, Ohio 44145

Angel

Job Details: 07/07/2022

Replaced motor tested unit. Opt test ok.

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DSS2

Near University Heights, Ohio 44118

Gabriel P

Job Details: 07/07/2022

"Replace new drain pump and started draining,opt test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Aurora, Ohio 44202

Brian M

Job Details: 07/07/2022

Cc of a leak Found top of tub to be damaged and seal is broken needs tub Also leak caused damage to basement ; ordrng 1 W11409866 (Tub)

We serviced a

MAYTAG REFRIGERATOR

Model MRT711BZDM00

Near Bratenahl, Ohio 44108

Jason N

Job Details: 07/07/2022

"Installed ice maker and inlet water valve. Ran cycle test on ice maker, ice maker indexed and filled mold with water. Noticed after cycle test, water spraying from inlet valve. Found inlet valve housing cracked. Will need to reorder inlet valve. ; ordrng 1 WP2315576 (Inlet valve)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Avon Lake, Ohio 44012

Angel

Job Details: 07/07/2022

Replaced heater tested to make sure there were no leaks. Opt test ok.

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Solon, Ohio 44139

Manny

Job Details: 07/07/2022

"Cc unit is drying but check vent light keeps coming on, and lots of humidity in the laundry room when dryer is drying, verify and unit is heating properly but has no air flow, advise customer that the vent need to be cleaned, she told me to wait a few while she cleaned the vent herself, customer cleaned vent, ran normal cycle and good air flow ; O-emld tckt"

We serviced a

MAYTAG DRYER

Model MGDC215EW2

Near Richmond Heights, Ohio 44143

Jason N

Job Details: 07/07/2022

"Cc unit not dryingFound unit not tumbling, drive belt is broken. Checked all rotational components. All checked good. Quoted customer drive belt replacement. Customer declined repair.

We serviced a

WHIRLPOOL WASHER

Model WTW8540BW0

Near Avon, Ohio 44011

Angel

Job Details: 07/07/2022

"Cc that he saw black spots underneath washer and it sound loud when going into a spin. Spun the tub by hand and the bearings are bad looked underneath and found its been leaking pretty bad unit will need bearings, rotor and stator. Gave customer estimate and stated he will not fix. Charged service call.; ordrng 1 280146 (Rotor) and 1 WPW10419333 (Stator) and 1 W10435302 (Bearings kit)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Independence, Ohio 44131

David R

Job Details: 07/07/2022

"Cc leaking. Customer had unit already in cycle with towel underneath. Can see leaking on left side. Found gasket out of place, will not stay in place. Ordering new gasket and bottom door seal. ; ordrng 1 W10909089 (Bottom door seal) and 1 W11177741 (Gasket)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS0

Near Euclid, Ohio 44119

Corina H

Job Details: 07/07/2022

Replaced the tub. Dishwasher is not install. Did not test. Moved the model and serial tag to the top of the dishwasher took picture.

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Middleburg Heights, Ohio 44130

Marie V

Job Details: 07/07/2022

"Cc that the unit does not spins the clothes out , it will drain but not spin, also it shows lid lock on you can open the door. Ran diag found error code F1E2 motor control fault. Unit will need main control. Office will contact once they have eta on the part.; ordrng 1 W11399433 (Control)"

We serviced a

WHIRLPOOL DRYER

Model WED5600XW1

Near Parma Heights, Ohio 44130

Marie V

Job Details: 07/07/2022

"Cc that the unit runs but no heat. Confirmed. Verify power at heating element, 240V, found heating element open. Will need new heating element. ; ordrng 1 WP3387747 (Heating element), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Broadview Heights, Ohio 44147

Marie V

Job Details: 07/07/2022

Cc that the unit takes a long time on other cycles so she use quick cycle. Explain cust that unit on some cycle does takes over an hour. Ran diag error code F0e2 over suds. Explain cust how much detergent use. Also showed where to clean up on bellow after a cycle and to run clean washers every 30 loads. Unit is working as designed at this point. Op test ok

We serviced a

KENMORE REFRIGERATOR

Model 59679272991

Near Lyndhurst, Ohio 44124

Joe O

Job Details: 07/07/2022

Installed bimetal. Cleared build up. Advised customer to allow 24 hours for temps to adjust. Op test ok

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Aurora, Ohio 44202

Brian M

Job Details: 07/07/2022

Unit is not in range and already has a correct heater installed

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Streetsboro, Ohio 44241

Brian M

Job Details: 07/07/2022

Installed heater OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FMDB09

Near Cleveland, Ohio 44135

David R

Job Details: 07/07/2022

"Cc questions about unit and sounds. Went through fans, comp, defrost noises. All checks normal and normal operation. Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Cleveland, Ohio 44102

Gabriel P

Job Details: 07/07/2022

Call whirlpool tech line damage to fridge was not repairable send pictures to whirlpool customer has to call customer service and give file opt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Euclid, Ohio 44123

Corina H

Job Details: 07/07/2022

"CC that the unit is not cooling and the ice maker is not working. Confirmed. Fz -2 ff 60* found the freezer door missing a screw causing warm air to go into the freezer. Found the fan covered in ice. Good frost pattern on evaporator. Steamed out the evap. Ran diag for the defrost heater and the fan both turn on. Re attached the door. Cycled the ice maker, cycled. Opt test ok"

We serviced a

KENMORE RANGE

Model 790.9505331

Near Mentor, Ohio 44060

Corina H

Job Details: 07/07/2022

"CC that the unit does not go pass 200*. Checked the bake element grounded to ground. Will need a new bake element. ; ordrng 1 316563600 (Bake element), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHW04

Near Parma, Ohio 44130

Marie V

Job Details: 07/07/2022

"Cc that the filter is stuck, confirmed. Found small piece on filter housing that popped out. Corrected issue. Also leveled unit for cust. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ05

Near Willoughby Hills, Ohio 44092

Joe O

Job Details: 07/07/2022

"Arrived, found evaporator is incorrect part. No part number on box. Evaporator will not fit in freezer. Re ordering evaporator. Evaporator out of stockOffice to reschedule ; ordrng 1 WP2188823 (evaporator)"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Lorain, Ohio 44053

Angel

Job Details: 07/07/2022

Cc that keg came off from rear right hand side corner. Customer had the leg so I reinstalled it and inserted legs more because they were out to much causing them to fall of if you try to pull or push unit. Leveled unit out. Opt test ok.

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Lorain, Ohio 44053

Angel

Job Details: 07/07/2022

"Cc that unit stopped functioning again. Verified and found thermal fuse open. Checked Heating element and it was reading good and it was not grounded but i still replaced also replaced thermostat, cut off and thermal fuse tested unit to make sure it was cutting on and off when its supposed to and it was. Opt test ok."

We serviced a

JENN-AIR COOKTOP ELE

Model JED8430BDF

Near Solon, Ohio 44139

Manny

Job Details: 07/07/2022

"Cc knob broke, unit needs new knob, ordering and customer will install the knob.; ordrng 1 WP74010839 (knob brus), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Painesville, Ohio 44077

Jason N

Job Details: 07/07/2022

"Installed inlet water valve. Ran operational test, checked for leaks. None found. Op test good."

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Cleveland, Ohio 44111

Gabriel P

Job Details: 07/07/2022

Is filling and draining but is not agitating found error code with tachometer ordering capacitor and Motor ; ordrng 1 W11026785 (Motor) and 1 W11395618 (Capacitor) and 1 W11590868 (Harness)

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Cleveland, Ohio 44135

David R

Job Details: 07/07/2022

"Cc unit will run about 5 mins then cut breaker, this has been happening past 1 month and a half. Found open thermal cutoff, replace from t/s. Still breaker cutting off. Replaced heater and fuse as well. Found wire connected to breaker box on dryer circuit is burnt. Took pics and showed customer. Will need electrician. Unit is good ; used 1 279838 (ELEMENT), 1 WP3392519 (THERMAL FUSE), and 1 279769 (THERMAL CUTOF) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Strongsville, Ohio 44149

David R

Job Details: 07/07/2022

Replaced heater. Ran diagnostics. Good. Showed customer how to clean filter. Good. Op Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Mentor, Ohio 44060

Corina H

Job Details: 07/07/2022

"CC that the drawer is hard to pull out and the vegetables go bad. Confirmed. The middle drawer is hard to pull out, used Vaseline on the slides. Uni is in a defrost when arriving. Temp ff 53 Fz 3 control is at the coldest for the ff and 3 for the Fz. Lowered the freezer to 2 and th ff to 3. Advised cust to monitor to temp. Opt test ok

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