We serviced a
GUD27GSSJ0WW GE
Model STACKED WASHER/DRYER
Near Grafton, OH 44044
Macaulay G.
Job Details: 08/15/2018
Replaced dryer timer. All tested ok.; Job Cmpltd
We serviced a
NTW4516FW1 amana
Model washer
Near Warrensville Heights, OH 44128
Corina B
Job Details: 08/15/2018
Replaced the drive block and spaner nut. Ran a normal load. Optest ng
We serviced a
KFIS29BBWH00 KITCHENAID
Model REFRIGERATOR
Near Rocky River, OH 44116
Chad P.
Job Details: 08/15/2018
Found water tank cracked. Needs tank replaced. ; ordrng 1 W11168758 (WATER RESERVOIR)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGTR1845QF
Near Willoughby, OH 44094
Arthur V
Job Details: 08/15/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW7300DW0
Near Geneva, OH 44041
Jeff M
Job Details: 08/15/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WED5200VQ0 WHIRLPOOL
Model DRYER
Near Rocky River, OH 44116
Chad P.
Job Details: 08/15/2018
Found cutoff open. Element check good. Replaced thermal cutoff. Op test ok
We serviced a
WHIRLPOOL DRYER
Model WED7500GW0
Near Fairport Harbor, OH 44077
Arthur V
Job Details: 08/15/2018
Found motor and blower wheel rubbing making noise customer is concerned with. Need to replace motor and blower wheel blower housing and clamp Used sbwebb for pop ; ordrng 1 279787 (motor) and 1 W10888146 (housing) and 1 WPW10121316 (clamp) and 1 WPW10349492 (wheel), schdld next appmnt for 8/20 MON !,
We serviced a
GE REFRIGERATOR
Model DFE29JSDGSS
Near Perry Township, OH 44081
Arthur V
Job Details: 08/15/2018
Called techline charles —- ran diagnostics getting three fan errors every one except fresh food fan motor. Erors state happened 1 time 8 days ago. Charles said to replace main bd and fresh food fan motor. Talked to SM. Fan motor showing not available. Subs to a kit that has been discontinued. Shawn to submit to NEW Someone to contact customer within 7-10 business about availability of getting part. Reschedule for 10 days out. ; ordrng 1 WR55X30452 (MAIN BD ) and 1 WR60X26866 (FRESH FOOD FAN MOTOR ), schdld next appmnt for 8/27 MON !
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYB05
Near Kent, OH 44240
Robert A.
Job Details: 08/15/2018
Found damper making noise, needs damper; ordrng 1 W11087463 (DAMPER), schdld next appmnt for 8/20 MON !,
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ0
Near Kent, OH 44240
Robert A.
Job Details: 08/15/2018
Outlet and power correct, tested unit several times, unable to duplicate, ran diognostics, good, checked connections on cb and switches, good, talked w/cust, no messages in disp, tested unit again, op test ok, cust to watch; Job Cmpltd
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBWH00
Near Aurora, OH 44202
Robert A.
Job Details: 08/15/2018
Checked and reset connections, ran test 57, good, ran test 45, good, unit cycled and filled, op test ok; Job Cmpltd,
We serviced a
LTE5243DT3 Whirlpool
Model Stack washer and dryer
Near Cleveland, OH 44114
Corey L.
Job Details: 08/15/2018
Customer complaint washer unbalanced, basket and agitator moved freely, unit is level, started spin cycle, unit spun did not seem off balance, unable to duplicate the problem, unit is operating as designed, also dryer not heating, confirmed dryer not heating, found thermal fuse open, replaced with customer supplied fuse, op test good, noticed customer has foil style vent, advised this is a potential fire hazard and should be replaced with a semi solid or solid rigid metal style vent ; Job Cmpltd
We serviced a
MVWB765FW0 maytag
Model washer
Near Lorain, OH 44053
Gabriel P
Job Details: 08/15/2018
Cc that when it fills it take a while to change to wash,ran diagnostics error code f0e5 off balance load,f8e1 long fill ,clear all codes ran test 52 calibration and test 51 auto also test 1 and for valve water pressure notice pressure is not as strong it could be a cause of the long fill ,test 51 and 52 all pass ,also explain customer when she has unbalance load to pause machine and arrange clothes,leave water opt test ok ; Job Cmpltd
We serviced a
79094142310 kenmore
Model range
Near Avon Lake, OH 44012
Gabriel P
Job Details: 08/15/2018
Cc oven temperature heating,heating high 400 degrees when it set to 325,explain customer the oven cycle on and off and is going to be up high a little,also change temp calibration down to-10 to make customer happy ; Job Cmpltd
We serviced a
KUDC10IXWH8 kitchenaid
Model dishwasher
Near South Euclid, OH 44121
Corina B
Job Details: 08/15/2018
CC that the unit will not start. Unit started up, found moisture getting on the control and UI. Will need a new control and UI
We serviced a
WFG745H0FS1 whirlpool
Model range
Near Mentor, OH 44060
Corina B
Job Details: 08/15/2018
Replaced the parts. Brought core back for return. Optest ng. The oven would light for 30 sec then turn off. Checked gas coils, open. Will need new coils. Called SM to order part. ; ordrng 1 W10919226 (regulator)
We serviced a
MDB7749SBM2 MAYTAG
Model DISHWASHER
Near Chardon, OH 44024
Dan H
Job Details: 08/15/2018
Customer complaint that unit is not starting, found several dead buttons on user interface , stuck key test shows control is good, unit needs new user interface, ; ordrng 1 W10811169 (user interface)
We serviced a
KRMF706ESS00 KITCHENAID
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 08/15/2018
Ran diagnostics on unit. All thermistors test ok. Icemaker fills ok. It times out in harvest mode. Ice maker fan is not circulating air. ordrng 1 W10846539 (evaporator fan blade) and 1 WPW10764668 (ice maker)
We serviced a
RAS8333RQ4 whirlpool
Model washer
Near Lakewood, OH 44107
Brian B
Job Details: 08/15/2018
Found oil leaking from gearcase and through basket drive. Would need gearcase and basket drive .
We serviced a
KSSP42QFW05 Kitchenaid
Model Refrigerator
Near Solon, OH 44139
Brian M
Job Details: 08/15/2018
Cc of smell coming from freezer and fridge Found unit to have a slight smell But could not find the source of it. Removed panels did not find any damage OP TEST OK ; Job Cmpltd
We serviced a
WDF560SAFM2 WHIRLPOOL
Model DISHWASHER
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 08/15/2018
All parts are checked. But previous technician ordered incorrect sump. Office to order sump and motor assembly.; ordrng 1 W11085683 (pump&motor)
We serviced a
WRT318FZDB02 Whirlpool
Model Refrigerator
Near Cleveland, OH 44111
Paul P.
Job Details: 08/15/2018
Ran refrigerator through diagnostics. Refrigerator passes basic tests. Per service pointer w10902061, checked version of control board. Control board is not marked, if items freezing in fresh food section, board is to be replaced with kit w10884375. Office to order control box. Did not set down mitigation mat, no water running to refrigerator.; ordrng 1 W10884375 (contrl-box)
We serviced a
GLHS68EEW0 frigidaire
Model refrigerator
Near Cleveland, OH 44111
Brian B
Job Details: 08/15/2018
Replaced control. Adjusted settings. Op test ok.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd
We serviced a
WDT750SAHZ0 WHIRLPOOL
Model DISHWASHER
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 08/15/2018
Found error 7-1 for no heat. Ran through diagnostics and all heater components tested. Now able to assign sani-rinse in the cycle. All tested ok. Rinse aid dispenser is empty. Instructed customer to fill before using again.; Job Cmpltd,
We serviced a
WRT311FZDM00 WHIRLPOOL
Model REFRIGERATOR
Near North Olmsted, OH 44070
Macaulay G.
Job Details: 08/15/2018
Replaced evaporator cover. All tested ok.
We serviced a
WTW6600SW2 whirlpool
Model washer
Near Cleveland, OH 44135
Gabriel P
Job Details: 08/15/2018
Cc washer keep getting off balance,push basket down it bounce 3 telling me shock rods are weak,also bearing starting to sound like a train,need shaft and bearings replace ,leave water mat ; ordrng 1 W10820048 (suspension 7322), used 1 SHIPPING (SHIPPING AND HANDLING), and 1 dW10435302 (BEARING 105.51) from stock
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Lakewood, OH 44107
Chad P.
Job Details: 08/15/2018
Installed valve. Op test ok. ; Job Cmpltd
We serviced a
WGD5540SQ0 whirlpool
Model dryer
Near North Madison, OH 44057
Corina B
Job Details: 08/15/2018
CC that unit does not stop when opening the door. Customer has plastic style vent advised the customer that it’s a potential fire hazard to replace with a semi rigid or rigid vent. Will need a new door switch. Cust can install part. Used switch off of t/s. ; used 1 WP3406107 (SWITCH 2183) from stock
We serviced a
WRS588FIHV00 WHIRLPOOL
Model REFRIGERATOR
Near Mentor, OH 44060
Dan H
Job Details: 08/15/2018
customer complaint that unit is not cooling properly, fresh food section temperature at 51 degrees , freezer section temperature at 37 degrees , evaporator fan is running, compressor and condenser fan are running, partial frost pattern on evaporator, tapped system, found in a 10” vacuum, added half charge, frost pattern improved, unit needs new evaporator and filter drier ; ordrng 1 WPW10143759 (DRIER) and 1 WPW10239732 (evaporator)
We serviced a
WRF767SDEM01 whirlpool
Model refrigerator
Near Avon, OH 44011
Brian B
Job Details: 08/15/2018
Found both evaporators iced up. Called whirl TL, ED, 7722710312. Entered diag, step 7 and set freezer defrost to timed, step 6, defrost, bimetal closed and heater on at 440 watts. As far as ff evap, will order a new fan harness and an updated thermister, splice the thermister in with connectors provided. Also will replace evap cover and install screws in cover. Also, seal liner with silicone adhesive. Updated thermister # w10902214, ( this is the t/s thermister ). Also, return tech to run step 4 and make sure 3 way valve is working with no leakage into opposing evap. ; ordrng 1 W10902214 (THERMISTER) and 1 W11033168 (FAN HARNESS) and 2 WPW10389152 (FAN SUPPORT)s and 1 WPW10501260 (EVAP COVER)
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Elyria, OH 44035
Macaulay G.
Job Details: 08/15/2018
Would not go through spin and had error for basket speed sensor. Found a piece of plastic stuck between the tubs. Removed plastic and ran calibration. All tested ok.
We serviced a
ZDP484NGP1SS GE
Model RANGE
Near Cleveland, OH 44113
Chad P.
Job Details: 08/15/2018
Found fault PT connecting to ignitor. Corrected. Installed transformers
We serviced a
GS6SHEXML00 Whirlpool
Model Refrigerator
Near Beachwood, OH 44122
Brian M
Job Details: 08/15/2018
Cc that unit gives pecks of black in ice maker and handle is loose and bulb is out Found ice motor to have a little bit of grease seeping Removed and cleaned Light bulb was not in socket all the way Door handle set screws where not seated all the way in Used lock tight and replaced screws OP TEST OK
We serviced a
GI0FSAXVY05 Whirlpool
Model Refrigerator
Near Cleveland, OH 44109
Paul P.
Job Details: 08/15/2018
We serviced a
MVWC415EW1 Maytag
Model Washer
Near Maple Heights, OH 44137
Corey L.
Job Details: 08/15/2018
nstalled new control, calibrated, op test good,
We serviced a
1106012510 Kenmore
Model Dryer
Near Avon Lake, OH 44012
Gabriel P
Job Details: 08/15/2018
Cc making loud noise,open dryer,rollers are good and idler pulley,unit was unlevel in the apartment,opt test ok ; Job Cmpltd
We serviced a
79094142310 Kenmore
Model Range
Near Avon Lake, OH 44012
Gabriel P
Job Details: 08/15/2018
c oven temperature heating,heating high 400 degrees when it set to 325,explain customer the oven cycle on and off and is going to be up high a little,also change temp calibration down to-10 ; Job Cmpltd
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM4
Near South Russell, OH 44022
Robert A.
Job Details: 08/15/2018
Ran diagnostics, 6-6 cold water, 6-2 valve, 7-1 no heat, 3-3 owi failure, checked heater connections, good, heater not turning on, ohmed from control, shorted, no power from control, needs control, ohmed owi sensor, ng, ohmed valve, out of spec, needs control, valve, heater and owiCust to replace; ordrng 1 W10518394 (HEATER4342) and 1 W10597041 (CONTROL19864) and 1 WPW10327249 (VALVE5851) and 1 WPW10705575 (OWI263
We serviced a
LSN1000KT0 Whirlpool
Model Washer
Near Beachwood, OH 44122
Brian M
Job Details: 08/15/2018
c that unit does not wash Found agitator not staying in place screw keeps going threw dog housing Needs agitator and screw replaced ; ordrng 1 WP358237 (screw) and 1 WP3951744 (agitator),
Near Montville, OH 44064
Brian M
Job Details: 08/15/2018
Whirlpool Refrigerator Cc that unit is not getting cold Frz 4 ff42 Unit needs defrosted has ice build up in freezer Advised customer to defrost unit and if issue remains to call us back
We serviced a
JS48CXDBDB00 JennAir
Model Refrigerator
Near Lyndhurst, OH 44124
Brian M
Job Details: 08/15/2018
Installed door gasket OP TEST No good Gasket started to rip away from clip in part Reinstalled old gasket Needs gasket reordered ; ordrng 1 WP2266901 (gasket-fip)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHB2741PF1
Near Harpersfield Township, OH 44041
Arthur V
Job Details: 08/15/2018
Found unit has a sy cf error. Talked ti Frigidaire techline. Thermister is hanging from ice maker. Needs main bd and icemaker. ; ordrng 1 242115285 (board-main power) and 1 243297606 (ice maker), schdld next appmnt for 8/20 MON !,
We serviced a
JENN-AIR DISHWASHER
Model JDB1100AWS
Near Bainbridge Township, OH 44023
Robert A.
Job Details: 08/15/2018
, Cc heater stays on, checked heater, corroded, checked control, relay stuck, needs control and heater; ordrng 1 12002710 (CONTROL14190) and 1 W10283681 (HEATER5006), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 8/17 FRI !,
We serviced a
WHIRLPOOL GARBAGE DISPOSAL
Model GC1000PE4
Near Solon, OH 44139
Robert A.
Job Details: 08/15/2018
Removed 3 screws and a piece of plastic, op test ok; Job Cmpltd,
We serviced a
WRF555SDFZ06 WHIRLPOOL
Model REFRIGERATOR
Near North Olmsted, OH 44070
Macaulay G.
Job Details: 08/14/2018
Ice and frost forming in freezer. Found that door was out of adjustment from delivery. Adjusted door. Tested and sealed ok.; Job Cmpltd,
We serviced a
KSSO48QTB02 KITCHENAID
Model BUILT IN FRIDGE
Near Waite Hill, OH 44094
Dan H
Job Details: 08/14/2018
Customer complaint that ice door is not closing, confirmed, Found ice door motor dead, installed new ice door motor from truck stock surplus; used 1 WPW10205979 (MOTOR)
We serviced a
WTW8200YW0 whirlpool
Model washer
Near Euclid, OH 44123
Corina B
Job Details: 08/14/2018
CC that Ul comes up. Ran a drain and spin. Found the bearings are worn and leaking oil on the rotor and stator. Will need new bearings, rotor, stator, rps sensor
We serviced a
WGD9400SW0 whirlpool
Model dryer
Near Sheffield Lake, OH 44054
Brian B
Job Details: 08/14/2018
Dryer not heating. Found open thermal fuse. Replaced from t/s. Ran Test cycle. Vent starting to get clogged up. Cleared vent behind unit. Op test ok
We serviced a
FFTR1814QB4A Frigidaire
Model Refrigerator
Near Cleveland, OH 44135
Paul P.
Job Details: 08/14/2018
Checked freezer and refrigerator. Excessive frost on coil in freezer. Tested ohms on heater, testing properly at 33 ohms. Advanced timer, bi-metal defrost thermostat not turning heater on. Office to order defrost thermostat and defrost timer. Did not set down mitigation mat, no water running to refrigerator.; ordrng 1 241705102 (timer-defrost) and 1 5303918202 (thermostat,defrost)
We serviced a
WRF736SDAM13 Whirlpool
Model Refrigerator
Near Euclid, OH 44132
Corey L.
Job Details: 08/14/2018
Customer complaint fridge not that cold and ice maker doesn’t work, temps in ff were 47 frz 33, compressor and fans are running, evap has no frost on bottom three coils and a frozen block along top of evap, high side pressure 135, low side in 5” vacuum, added refrigerant, unit went in vacuum again, added a little more low side hovered around 5psi, waited 10 min frost pattern did not improve, ordering evap and filter drier; ordrng 1 WPW10143759 (dryer) and 1 WPW10608485 (evaporator)
We serviced a
WTW4816FW1 whirlpool
Model washer
Near Beachwood, OH 44122
Corina B
Job Details: 08/14/2018
CC that the unit does not lock. Checked the lid switch, good. Will need a main control. Cust does not want to repair. ; Job Cmpltd
We serviced a
LFFH17F3QWA FRIGIDAIRE
Model FREEZER
Near Cleveland, OH 44120
Dan H
Job Details: 08/14/2018
Installed new timer and thermostat, op test good
We serviced a
WFG320M0BW0 WHIRLPOOL
Model RANGE
Near Maple Heights, OH 44137
Dan H
Job Details: 08/14/2018
Installed new burner head, op test good ; Job Cmpltd
We serviced a
MVWC565FW1 maytag
Model washer
Near Avon, OH 44011
Brian B
Job Details: 08/14/2018
CC that machine stops mid cycle. Hooked up to testing station. Ran diag, F7E1, basket speed fault. Checked for friction on drive train.. none found. Checked lower components. Found capacitor broken and wire disconnected. Replaced capacitor from surplus stock. Ran calibration and auto test.. ran drain and spin. All functions normal. Op test ok
We serviced a
WRF991BOOM01 WHIRLPOOL
Model REFRIGERATOR
Near Walton Hills, OH 44146
Dan H
Job Details: 08/14/2018
Installed deli user interface, op test no good , new deli user interface has out number segments, unit needs good deli user interface ; ordrng 1 WPW10565996 (DELI user interface)
We serviced a
KMHS120ESS5 KITCHENAID
Model MICROWAVE
Near Rocky River, OH 44116
Macaulay G.
Job Details: 08/14/2018
Arcing around porcelain supports. Opened fuse. ; ordrng 1 W10138793 (fuse) and 2 W10740485 (support)s and 1 W10749119 (support) and 1 W10749120 (support)
We serviced a
WFE515S0EB1 WHIRLPOOL
Model RANGE
Near Parma, OH 44130
Chad P.
Job Details: 08/14/2018
Replaced cooktop. Op test ok ; Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model WFW94HEXW1
Near Painesville, OH 44077
Arthur V
Job Details: 08/14/2018
Tj. File number. 7722708443. Installed new bd now im getting a f6e3 error. Called techline talked to tj. Told me to reinstall old main bd if it changes order a mcu bd Cust not responsible for main bd please order mcu; ordrng 1 WPW10374126 (cntrl-elec), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 8/17 FRI !, s
We serviced a
KENMORE REFRIGERATOR
Model 253.7480240E
Near Painesville Township, OH 44077
Arthur V
Job Details: 08/14/2018
Found unit needs diffuser and deflector for control panel. Water is leaking between the 2. Cust okay for billing. ; ordrng 1 240362601 and 1 241542001 (deflector), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 8/20 MON !,
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269FRZ00
Near Perry, OH 44081
Arthur V
Job Details: 08/14/2018
Replaced parts listed. Op test good. Straightened gasket using heat. ; Job Cmpltd
We serviced a
WHIRLPOOL RANGE
Model WFE515S0ES0
Near Conneaut, OH 44030
Arthur V
Job Details: 08/14/2018
Customer does not have pop. Sb webb not showing purchase date. Customer called wlp not in warrenty. Cust needs a electrician. There is not 220 v to unit. Meter reads 0 volts at terminal block. ; , Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF990SLAM00
Near Kent, OH 44240
Robert A.
Job Details: 08/14/2018
Tapped system at 20”vac, Found leak at drier, corrected, pulled 28”vac w/pump, watched, charged 5.5oz r134a, ran test 4, op test okCust has a plastic waterline attached to refrigerator (see pic), explained the flooding hazard associated with this type of waterline and advised cust to replace with a copper waterline to prevent flooding.; Job Cmpltd
We serviced a
WHIRLPOOL GARBAGE DISPOSAL
Model GC1000PE4
Near Solon, OH 44139
Robert A.
Job Details: 08/14/2018
removed metal clip, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL GARBAGE DISPOSAL
Model GC1000PE4
Near Solon, OH 44139
Gail V.
Job Details: 08/14/2018
Removed dishwasher plug from grinder, op test ok; Job Cmpltd
We serviced a
WHIRLPOOL GARBAGE DISPOSAL
Model OC1000PE4
Near Solon, OH 44139
Robert A.
Job Details: 08/14/2018
Removed piece of plastic, reset fuse, op test ok; Job Cmpltd,
We serviced a
ELECTROLUX REFRIGERATOR
Model 4A42716019
Near Franklin Township, OH 44240
Robert A.
Job Details: 08/14/2018
Cc frost around ff i/m, rust on back of unitFound frost around i/m, previous co used permagum, needs seal kit and gasket kit, kick plate clips brokenUnable to find a repair for back of unit; ordrng 1 241930301 (KICK PLATE) and 1 5303918650 (GASKET KIT) and 1 5303918784 (SEAL KIT), schdld next appmnt for 8/21 TUE ! [**],
We serviced a
WRB119WFBW00 Whirlpool
Model Refrigerator
Near Cleveland, OH 44135
Paul P.
Job Details: 08/14/2018
Found refrigerator out of level, also loose mounting screws on back cover and installed screw on freezer handle. Made sure mounting screws ok, level refrigerator properly. Did not leave mitigation mat, no water running to refrigerator.; Job Cmpltd
We serviced a
WRF535SMBM00 Whirlpool
Model Refrigerator
Near Euclid, OH 44119
Brian M
Job Details: 08/14/2018
Customer complaint of freezing food in drawers but since went away, ff temp ranged from 35-43, 33 in crisper frz was 0, temps were set one decimal colder than recommended, adjusted temps to recommended settings; Job Cmpltd
We serviced a
MFT2574DEM01 Maytag
Model Refrigerator
Near Cleveland, OH 44119
Corey L.
Job Details: 08/14/2018
Installed new valve, op test good; Job Cmpltd
We serviced a
WETLV27HW0 whirlpool
Model stack washer and dryer
Near Avon, OH 44011
Brian B
Job Details: 08/14/2018
CC that Cord was hooked up wrong by installer, now machine won’t go on. Installed cord and hooked up to power. Tested dryer, heat and airflow good, timer advancing, all functions normal. Ran diag on washer, no codes. Agitate and spin working. Ran calibration and auto test .. All functions normal, op test ok.; Job Cmpltd
We serviced a
WTW4816FW2 whirlpool
Model washer
Near WARRENSVL HTS, OH 44128
Corina B
Job Details: 08/14/2018
CC that the water keeps filling when running a cycle. Ran diag no codes. Ran a normal load, unit filled normal. Checked pressure hose, good. Saw a freezer to the left of washer saw water on floor by freezer which runs under washer. BM says it needs a control
We serviced a
WTW7040DW0 WHIRLPOOL
Model WASHER
Near Parma Heights, OH 44130
Chad P.
Job Details: 08/14/2018
Replaced control kit. Ran Calibration. Op test ok ; Job Cmpltd
We serviced a
FFHS2611LWMA FRIGIDAIRE
Model REFRIGERATOR
Near Aurora, OH 44202
Dan H
Job Details: 08/14/2018
Customer complaint that unit is not dispensing ice, confirmed, found ice bin not seated correctly, adjusted, unit dispenses ice, op test good ; Job Cmpltd
We serviced a
NTW4516FW2 AMANA
Model WASHER
Near Mantua, OH 44255
Dan H
Job Details: 08/14/2018
Customer complaint that unit is not starting, confirmed, power is good, 120vac to board, unit needs new board, installed new board, op test good, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent ; used 1 W11170317 (CNTRL )
We serviced a
KMHP519ESS2 KITCHENAID
Model MICROWAVE
Near Rocky River, OH 44116
Macaulay G.
Job Details: 08/14/2018
Microwave running at 4.4 amps. Magnetron not running. Office to order magnetron and diode.; ordrng 1 W10754517 (magnetron) and 1 WPW10575765 (diode)
We serviced a
WRF560SEYM02 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44107
Macaulay G.
Job Details: 08/14/2018
Tested defrost in diagnostics mode. Defrost heater and fuse tested ok. Office to order main control.; ordrng 1 W11035836 (cntrl-elec)
We serviced a
GTD45GASJ2WS GE
Model DRYER
Near Middleburg Heights, OH 44130
Chad P.
Job Details: 08/14/2018
Installed switch. Op test ok. ; Job Cmpltd
We serviced a
MQF1656TEW02 MAYTAG
Model FREEZER
Near North Royalton, OH 44133
Chad P.
Job Details: 08/14/2018
Replaced motor evap. Op test ok; Job Cmpltd
We serviced a
WRF535SWHZ00 whirlpool
Model refrigerator
Near Avon, OH 44011
Brian B
Job Details: 08/14/2018
Replaced brackets and slides. Freezer door now closing properly. Plugged unit in and let run. Op test ok.; Job Cmpltd
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS42MDX05
Near Bratenahl, OH 44108
Paul P.
Job Details: 08/14/2018
Found refrigerator gasket coming apart on bottom of door and blocking the door from closing. Did temporarily repair with silicone on bottom of seal so door can close. Office to order door gasket for refrigerator. Set down mitigation mat.
We serviced a
MAYTAG DRYER
Model MDE4658AYW
Near Cleveland Heights, OH 44118
Corey L.
Job Details: 08/14/2018
Customer complaint dryer not spinning, started timed dry, motor started but drum did not turn, found pulley seized and belt broke, unit needs new pulley bracket and belt;
We serviced a
GE DISHWASHER
Model PDWF880R10SS
Near WARRENSVL HTS, OH 44122
Corey L.
Job Details: 08/14/2018
Customer complaint water mat was soaked, confirmed water mat soaked water up from foam insulation behind kick plate, soaked water from foam insulation as best as possible, ran normal cycle, let halfway complete, not a drop of water, advised customer that the foam may have a little water left over that will show up on water mat but it should not look like the old mat; Job Cmpltd
We serviced a
WTW6600SW2 whirlpool
Model washer
Near Cleveland, OH 44135
Gabriel P
Job Details: 08/14/2018
Cc washer keep getting off balance,push basket down it bounce 3 telling me shock rods are weak,also bearing starting to sound like a train,need shaft and bearings replace ,leave water mat ; ordrng 1 W10820048 (suspension 7322), used 1 SHIPPING (SHIPPING AND HANDLING), and 1 W10435302 (BEARING 105.51) from stock, Cllctd
We serviced a
MDB7749AWM1 maytag
Model dishwasher
Near Warrensville Heights, OH 44128
Corina B
Job Details: 08/14/2018
CC that the heat dry, start and normal wash does not work. Found the heat dry, start and normal wash does not work. Will need a new UI
We serviced a
WRF560SEYB04 whirlpool
Model refrigerator
Near Warrensville Heights, OH 44128
Corina B
Job Details: 08/14/2018
CC that’s screw fell off. Advised cust that is to an icemaker. Found the drain tube clogged. Steamed drain tube out. No water to unit. . Optest ok. ; Job Cmpltd
We serviced a
NTW4650YQ0 amana
Model washer
Near Lorain, OH 44053
Gabriel P
Job Details: 08/14/2018
Store complaints that it walks,ran diagnostics error code f2e1 stuck key,clear codes,check for friction on tub and it jump three times no friction the shock rods are weak ordering all 4 didn’t leave water mat cause of concrete floors ; ordrng 1 W10780048 (suspension), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Cllctd
We serviced a
MHW5100DW0 maytag
Model washer
Near Amherst, OH 44001
Gabriel P
Job Details: 08/14/2018
Replace parts listed opt test ok,leave water mat ; Job Cmpltd
We serviced a
WFE505W0HZ0 whirlpool
Model range
Near Lorain, OH 44053
Gabriel P
Job Details: 08/14/2018
Wire broke and terminal block is crack,ordering harness and terminal block ; ordrng 1 W11028533 (WIRING HARNESS ) and 3 WP3400029 (nut)s and 1 WPW10245259 (block-term)
We serviced a
WTW4816FW2 whirlpool
Model washer
Near Lorain, OH 44053
Gabriel P
Job Details: 08/14/2018
Store complaint,Not cycling properly,ran cycle it fiils 4 time then start to wash ,it has a auto sensing that’s how it work s ,ran diagnostics test no error codes,opt test ok; Job Cmpltd
We serviced a
WTW4850HW0 whirlpool
Model washer
Near Lorain, OH 44052
Gabriel P
Job Details: 08/14/2018
Cc washer won’t start,check voltage to board 2.7 board was dead,ordering new also customer has a regular plug explain to him for this washer you need a plug that has a reset button,did not leave water mat do to concrete floors in basement ; ordrng 1 W11226499 (CONTROL BOARD )
We serviced a
WDF520PADM3 whirlpool
Model dishwasher
Near Garfield Heights, OH 44125
Corina B
Job Details: 08/14/2018
CC that the heat dry and high temp does not work and the drain does not drain. The UI is not responding to the heat or high temp. The garbage disposal was installed and never knocked out the drain hole. Will need a new UI and control. Called SM to order parts. ; ordrng 1 W10804115 (cntrl-elec) and 1 WPW10733627 (console)
We serviced a
MSF25D4MDM02 maytag
Model refrigerator
Near Garfield Heights, OH 44125
Corina B
Job Details: 08/14/2018
CC that the lights do not work and there is frost at the top of the fz. Found an air gap at the top of the fz door, steamed gasket out. Will need a led light for the fz. Called SM to order part; ordrng 1 WPW10515057 (light)
We serviced a
JGD8430ADB jennair
Model range
Near Brecksville, OH 44141
Corina B
Job Details: 08/14/2018
Taped wires to the ignitor. Optest ok. ; Job Cmpltd
We serviced a
KDTE104ESS1 whirlpool
Model dishwasher
Near Bay Village, OH 44140
Brian B
Job Details: 08/14/2018
Found machine filling up, but main wash pump not starting. Checked voltage to pump, 120v, will need new wash pump. Replaced from t/s. Ran test cycle, op test ok.; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock
We serviced a
NTW4610YQ0 amana
Model washer
Near Cleveland, OH 44109
Brian B
Job Details: 08/14/2018
Used one pulley and cam kit from t/s.; used 1 W10721967 (PULLEY) from stock, Job Cmpltd
We serviced a
GZ25FSRXYY2 WHIRLPOOL
Model REFRIGERATOR
Near Ravenna, OH 44266
Dan H
Job Details: 08/14/2018
Installed new ice maker, op test good ; used 1 W10882923 (ICE MAKER ASSY)
We serviced a
WRT311FZDM00 Whirlpool
Model Refrigerator
Near Willowick, OH 44095
Brian M
Job Details: 08/14/2018
Installed fan kit Caulked the entire fridge and freezer gaps OP TEST OK ; Job Cmpltd
We serviced a
WDT720PADM2 Whirlpool
Model dishwasher
Near Willowick, OH 44095
Brian M
Job Details: 08/14/2018
Cc that unit is still not drying a Properly Upon arrival customer had just ran a load of dishes All dishes in dishwasher are dry and tub is dry OP TEST OK ; Job Cmpltd
We serviced a
WTW5000DW Whirlpool
Model Washer
Near Willowick, OH 44095
Brian M
Job Details: 08/14/2018
Installed washplate OP TEST OK
We serviced a
WMH31017HS0 Whirlpool
Model Range
Near Kirtland, OH 44094
Brian M
Job Details: 08/14/2018
Installed light and socket OP TEST OK ; Job Cmpltd