Near Cleveland, OH 44113
Corina B
Job Details: 11/16/2020
REFRIGERATOR WHIRLPOOL WRT138FZDM00 "CC that the unit is freezing food in the ff section. Found the evap has a partial frost pattern. Checked gages 0 psi low, high 90 psi equalized at 30 psi amp drawl . 75 used nitrogen 140 with soap bubbles no leaks. Called t/l Chris unit is non repairable
Near Kent, OH 44240
Brian M
Job Details: 11/16/2020
REFRIGERATOR WHIRLPOOL WRT112CZJW00 Cc unit leaking Found drain pan clogged Removed clog OP Test Ok
Near Brimfield Township, OH 44240
Brian M
Job Details: 11/16/2020
DRYER WHIRLPOOL WGD4815EW Installed burner
Near Avon, OH 44011
Corina B
Job Details: 11/16/2020
FREEZER KITCHENAID KRMF706ESS01 Replaced the rail. Optest ok
Near North Ridgeville, OH 44039
David R
Job Details: 11/16/2020
WASHER WHIRLPOOL WFW6620HC0 "Replaced part. Leveled unit out. Tested with load of towels in, put on quick wash, 20 mins. Watched. Everything checks normal. Op test ok"
Near North Olmsted, OH 44070
Gabriel P
Job Details: 11/16/2020
WASHER WHIRLPOOL MVW6230HW0 Replace lid opt test ok
Near North Royalton, OH 44133
David R
Job Details: 11/16/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 "Replaced fan motor, tested. Good. Op test ok"
Near Parma, OH 44130
David R
Job Details: 11/16/2020
RANGE AMANA AGR5844VDB1 Replaced parts. Tested. Good.
Near Avon, OH 44011
Gabriel P
Job Details: 11/16/2020
WASHER MAYTAG MVWC565FW2 Found error f7e5 shifter fault delete error code replace shifter ran calibration and auto test pass opt test ok
Near Strongsville, OH 44149
David R
Job Details: 11/16/2020
WASHER MAYTAG MVWB865GW0 Customer replaced part already. Customer was putting too much detergent or softener and overflowing the detergent tray. Checked unit out. Good. Op test ok
Near Strongsville, OH 44149
David R
Job Details: 11/16/2020
REFRIGERATOR KITCHENAID KFXS25RYMS2 "Cc leaking from FZ. Found old style drain tube replaced from T/s. Tested, cleared ice. Op test ok; used 1 W10619951 (TUBE-DRAIN) from stock"
Near Atwater, OH 44201
Brian M
Job Details: 11/16/2020
DRYER AMANA NGD4655EW2 Installed conversion kit Ran test cycle OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
Near Leroy Township, OH 44057
Jason N
Job Details: 11/16/2020
REFRIGERATOR WHIRLPOOL GB2SHDXPT01 "Cc unit not coolingFreezer section cold, evap frosted over, no airflow to ff section. Ran disgnostics force defrost, defrost turned on, compressor still running. Unit needs jazz board. Replaced using truck stock. Steamed evap clear. Programmed board to 0
Near Lorain, OH 44052
Gabriel P
Job Details: 11/16/2020
WASHER WHIRLPOOL MVWC465HW2 Found hot water turn off and error code f8e1 no fill long fill turn water on opt test ok
Near Mentor-on-the-Lake, OH 44060
Corina B
Job Details: 11/16/2020
REFRIGERATOR WHIRLPOOL WRF560SEYM05 CC that the unit does not dispense water. Tried to put unit into diagnostic would not go. Will need a new ui and control.
Near Brook Park, OH 44142
Corina B
Job Details: 11/13/2020
DRYER WHIRLPOOL WGD5100HW0 CC that F3e2 comes up. Checked the outlet thermistor 10 k ohms to replace the ui. ; ordrng 1 W11419056 (UI)
Near Cleveland, OH 44135
Corina B
Job Details: 11/13/2020
WASHER WHIRLPOOL WFW5620HW0 CC that the unit is leaking and shakes. Service pointer W11445524 to replace the control. Found the stator going clockwise. Will need a new control and stator. ; ordrng 1 W11322903 (cntrl-elec) and 1 W11354541 (STATOR)
Near Chardon, OH 44024
Brian M
Job Details: 11/13/2020
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Cc unit still leaking water into bin Water seems to be coming from around fill tubeNeeds a door Per Marcone it says to order interface with door ; ordrng 1 W11129497 (dor-fip) and 1 W11314429 (Ui)
Near Kirtland, OH 44094
Brian M
Job Details: 11/13/2020
DRYER MAYTAG MEDB766FW0 Cc unit not starting Found UI to be not responding all the time Removed power and reset ran diagnostics found error for UI software and error for parameter memory invalid Needs UI and control ; ordrng 1 W11042482 (panel-cntl) and 1 W10831163 (cntrl-elec)
Near South Russell, OH 44022
Brian M
Job Details: 11/13/2020
DISHWASHER KITCHENAID KDTE104ESS2 Cc of dishes not drying Ran diagnostics found error for open heater circuit Ran through test cycle found heater turning on Needs control board Also found dispenser door broken ; ordrng 1 W10854225 (cntrl-elec) and 1 W10861000 (detergent dispenser)
Near Auburn Township, OH 44023
Brian M
Job Details: 11/13/2020
DISHWASHER KENMORE 66513123K701 "Cc unit not draining at end of cycleFound water in tub ran drain drained out fine Ran test cycle seems that during a cycle control shuts down and doesnt drain properly Needs control and advised to replace drain pump ; ordrng 1 WPW10285178 (cntrl-elec) an
Near Lorain, OH 44052
Gabriel P
Job Details: 11/13/2020
RANGE FRIGIDAIRE LFEF3017LBD "Found a failed switch sparking ordering ; ordrng 1 316436001 (switch,infinite lrg 23.36), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"
Near Orwell, OH 44076
Jeff M
Job Details: 11/13/2020
WASHER MAYTAG MHW5630HC0 C bm pvr
Near Avon, OH 44011
David R
Job Details: 11/13/2020
DISHWASHER WHIRLPOOL MDB4949SHZ0 "Replaced control. Ran diagnostics, unit called for water, washed and when it was suppose to drain, it didn’t. Put new drain pump on from t/s. Tested. Still not draining. Tested ohms from harness at control, getting 33 ohms from pump. Control tested less
Near Cleveland, OH 44112
Jason N
Job Details: 11/13/2020
WASHER WHIRLPOOL WTW5000DW3 "Cc unit not spinning out clothes.Ran diagnostics, found code f0e5 for off balance load. Cleared code. Ran auto test and calibration. All functions passed. Started normal load for customer. Then switched to drain and spin. Load drained and water extracted
Near Bay Village, OH 44140
Corina B
Job Details: 11/13/2020
KITCHEN WHIRLPOOL KECC567KBL0 Replaced the switch and burner. Optest ok
Near North Olmsted, OH 44070
David R
Job Details: 11/13/2020
REFRIGERATOR WHIRLPOOL GX5FHTXVY04 "Replaced parts. When replacing condenser fan, blade chipped and broke a blade. Ordering ; ordrng 1 WP12825803 (blade)"
Near Avon Lake, OH 44012
Gabriel P
Job Details: 11/13/2020
WASHER MAYTAG MHW5630HC1 "Found drain hose not installed properly it was shove in 12 inches into pipe can cause siphoning ran a load of delicates waited 30 minutes customer wanted to make sure that was the issue cycle completed pass clothes were damp also found out hoses were in
Near Auburn Township, OH 44023
Brian M
Job Details: 11/13/2020
MICROWAVE WHIRLPOOL WOC54EC7AS00 "Inverter not the issue Needs magnetron, using what customer paid for inverter to go towards magnetron ; ordrng 1 W11346197 (Mag)"
Near Willoughby, OH 44094
Joe O
Job Details: 11/13/2020
WASHER WHIRLPOOL WFW8620HC2 "Cc: extremely loud during spin, going off balance, load and go dispenser leaking, over suds errorFound error codes f0e2(oversuds). Ran drain and spin. Unit is balanced. Found load and go dispenser causing too much suds. Called whirlpool tech line spoke w
Near Cleveland, OH 44104
Corey L.
Job Details: 11/13/2020
WASHER WHIRLPOOL WTW4850HW1 "Customer complaint washer not working after making loud noises, confirmed not spinning basket speed fault, found pulley nut and belt had fell, reinstalled with loctite on nut, unit would not spin normal still, low and high spin it just very slowly spun b
Near Cleveland, OH 44135
Corina B
Job Details: 11/13/2020
WASHER WHIRLPOOL MVWC565FW Replaced the valve. Optest ok
Near Cleveland, OH 44102
Corina B
Job Details: 11/13/2020
WASHER MAYTAG MVWC465HW2 CC that the unit does not turn on. Found the gfi outlet tripped. Advised cust to have the appliance plugged into a non gfi outlet. Ran a calibration. Optest ok
Near Cleveland, OH 44109
Corina B
Job Details: 11/13/2020
DRYER MAYTAG MEDB766FW0 "CC that the unit is hard to start and takes a long time to dry clothes the drum has paint chipping on the front. Advised cust the paint chipping is normal. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. ran di
Near Bay Village, OH 44140
David R
Job Details: 11/13/2020
KITCHEN WHIRLPOOL KECC567KBL0 See other techs PVR; used 1 SHIPPING (shipping and handling) from stock
Near Chardon, OH 44024
Jeff M
Job Details: 11/13/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 Installed new part unit tested good
Near Orwell, OH 44076
Brian M
Job Details: 11/13/2020
WASHER MAYTAG MHW5630HC0 Installed dispenser OP Test Ok
Near WARRENSVL HTS, OH 44122
Jason N
Job Details: 11/13/2020
REFRIGERATOR KITCHENAID KRFC302ESS00 "Cc unit water dispense low pressure and making noiseCustomer stated she tried a new filter, still has low pressure and chattering noise, Confirmed. Installed bypass, water pressure good, and no chattering. Unit needs filter head. ; ordrng 1 W11346623 (FI
Near North Olmsted, OH 44070
David R
Job Details: 11/13/2020
DRYER MAYTAG MDE9206AYW Replaced parts. Tested. Good. Op test ok; used 1 SHIPPING (shipping and handling) from stock
Near Middleburg Heights, OH 44130
Dan
Job Details: 11/13/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Customer complaint that everything is freezing in fresh food section , fresh food section temperature at 36 degrees, freezer section temperature at 2 degrees, air damper door had ice chunk in it that broke door, unit needs new air damper; schdld next ap
Near Wellington, OH 44090
David R
Job Details: 11/13/2020
DISHWASHER WHIRLPOOL MDB4949SHZ0 "Replaced control, also we tied wires in control box. Ran diagnostics, hooked up to meter. Stayed consistent 120vAC. Let run all the way through diagnostics without interruption or skipping forward. Heater came on. Ran a rinse cycle, good . Had customer l
Near WILOUGHBY HLS, OH 44092
Jeff M
Job Details: 11/13/2020
RANGE KITCHENAID KSGB900ESS4 The unit is leaking gas when it’s off. I cannot determine exactly where the gas is coming from except that it’s emanating from the regulator; ordrng 1 W10861656 (regulator)
Near Mentor-on-the-Lake, OH 44060
Jeff M
Job Details: 11/13/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 The inverter is getting 120vac. Unplugging and plugging the fridge in three or four times I eventually got the inverter board to turn on it was consistently getting 120 V of power and not running the compressor needs a new inverter board; ordrng 1 W110872
Near Lakewood, OH 44107
Dan
Job Details: 11/13/2020
REFRIGERATOR MAYTAG MFI2269FRZ04 "Installed new door gasket, op test good"
Near Middleburg Heights, OH 44130
Dan
Job Details: 11/13/2020
WASHER MAYTAG MHW6630HW "Customer complaint of low flow error code, ran diagnostics found f8e1(long/no fill) f4e1(wash heater relay err or), and f0e2(over suds), error codes, ran test cycle, all components working, found drain hose improperly run causing siphoning issues, corr
Near Lorain, OH 44052
Gabriel P
Job Details: 11/13/2020
RANGE WHIRLPOOL WFG320M0BW2 "Replace burner head pass,opt test ok"
Near Parma, OH 44129
Dan
Job Details: 11/13/2020
REFRIGERATOR MAYTAG MFI2269VEM10 "Customer complaint that unit is not cooling and ice door is clicking, confirmed, nothing is running, unit needs new control; ordrng 1 WPW10310240 (CNTRL)"
Near Bainbridge Township, OH 44023
Jason N
Job Details: 11/13/2020
REFRIGERATOR KITCHENAID KRFC704FPS01 "Cc unit ice clumping in ice container.Confirmed ice clumped together in ice bin, frozen water around ice bin as well. Water is leaking from ice maker. Ran ice maker harvest test 120, and then ice maker fill test 97. Water is pulsing from tube and splashi
Near Lorain, OH 44053
Gabriel P
Job Details: 11/13/2020
RANGE KENMORE 790.7433931 Wasn’t be able to duplicate issue cause of intermittent issue it did pause on 249 for 55 seconds but the it reach temp the test was on convection bake but when in regular bake it preheat faster call academy teacher for advice but at this point were going
Near Euclid, OH 44123
Joe O
Job Details: 11/13/2020
WASHER WHIRLPOOL MVWC465HW2 "Cc: off balanceFound unit not leveled, in spin tub would slightly hit. Cabinet. Leveled unit. Ran auto test and calibration. Ran drain and spin. Op test ok"
Near Cleveland Heights, OH 44121
Jason N
Job Details: 11/13/2020
OTR MICROWAVE WHIRLPOOL WMH31017HS4 "Cc unit hood light not workingCustomer stated he replaced bulb, now it’s not turning off. Found customer had installed an LED lamp. Replaced control and lamp using customer supplied pre Id parts. Hood light test good, works on all settings. Advised custo
Near Concord Township, OH 44077
Jeff M
Job Details: 11/13/2020
REFRIGERATOR KITCHENAID KSBS25INBL00 Installed new part unit tested good ; used 1 SHIPPING (shipping and handling) from stock
Near Cleveland, OH 44104
Corey L.
Job Details: 11/13/2020
WASHER WHIRLPOOL WTW5000DW3 "Customer complaint of noises when washing, ran diagnostics found off bal load fault, cleared, ran high low spin and heavy light agitation, explained hot bottom is open and shifting sounds are heard more than your older washer, unit on brick pad but back
Near University Heights, OH 44118
Jason N
Job Details: 11/13/2020
WASHER WHIRLPOOL WFW5620HW0 "Installed bellow. Leveled unit. Ran auto test, checked for leaks. No leaks found. Op test good."
Near Perry Township, OH 44081
Jeff M
Job Details: 11/13/2020
DRYER WHIRLPOOL WGD5000DW1 "The idler pulley is squeaking really bad and the door sealed is starting to fray; ordrng 1 4392065 (dryer repair kit) and 1 W10906683 (seal-door), used 1 SHIPPING (shipping and handling) from stock"
Near Mentor, OH 44060
Jeff M
Job Details: 11/13/2020
WASHER MAYTAG MHW3505FW1 Drain was clogged they washed a P pad for a dog
Near North Madison, OH 44057
Jeff M
Job Details: 11/13/2020
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "The icemaker is not working it’s receiving power but not rotating needs a new icemaker est only ; ordrng 1 W11099789 (icemaker), used 1 SHIPPING (shipping and handling) from stock"
Near Maple Heights, OH 44137
Corey L.
Job Details: 11/13/2020
WASHER MAYTAG MFW9700SB0 "Installed valve, op test good"
Near Reminderville, OH 44202
Jason N
Job Details: 11/13/2020
WALL OVEN WHIRLPOOL WOD51EC0HW01 "Cc unit temps not correctCustomer stated oven reads temps too high according to her temp gauge. Customer is using a spring steel temp gauge. Advised her they are not precise and will read differently. Also she couldn’t get unit to turn off when using the
Near Kent, OH 44240
Brian M
Job Details: 11/13/2020
DBL WALL OVEN WHIRLPOOL WOD93EC0AS05 "Cc lower oven not heating Found error for f1e1 recommendation is to replace control, board Ran test bake on upper upper is working normally Would also like to have TOD ordered as well just in case ; ordrng 1 W11032469 (cntrl-elec) and 1 WP4449751 (thrmst
Near Gates Mills, OH 44040
Joe O
Job Details: 11/13/2020
WASHER MAYTAG MVW7232HW0 "Cc: intermittently not allowing selections, error codesFound error codes f0e3(overload), f0e7(load detected during clean wash cycle), f0e9(off balance load pause), and f0e5(off balance load). Customer stated she has not used clean washer cycle. Tested su
Near Mayfield, OH 44143
Joe O
Job Details: 11/13/2020
DRYER SAMSUNG DV50F9A6GVW/A2 Cc: long dry timesFound unit short cycling heat. Cust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fi
Near Pepper Pike, OH 44124
Jason N
Job Details: 11/13/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Cc unit not draining Found unit full of water, pressed cancel drain. Drain pump only lightly humming. Cleared water from unit, pulled drain pump, no debris found. Replaced drain pump using customer supplied pre Id part. Ran wash test then cancel drain. U
Near Grafton, OH 44044
David R
Job Details: 11/13/2020
REFRIGERATOR MAYTAG MDB9979SKZ0 "Found broken blade bracket, replaced pump. Tested. Good. Op test ok"
Near Cleveland, OH 44109
Corina B
Job Details: 11/13/2020
WASHER MAYTAG MVWB766FW0 "CC that the clothes do not spin out, the unit turned on when off, the af. Checked the encoder failed. Will need a main control and ui; ordrng 1 W10919546 (console) and 1 W10920541 (cntrl-elec)"
Near Parma, OH 44129
Dan
Job Details: 11/13/2020
DRYER MAYTAG MEDB850YW0 "Customer complaint of squeaking sound, confirmed, pulley is seizing, installed new pulley, op test good"
Near Brooklyn, OH 44144
Corey L.
Job Details: 11/13/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Isolated cap tube from drier to evap and blew 180 psi of nitrogen through at drier side of cap tube using a locring connection and got nothing, called tl, spoke with sterling, stated he will send for review to exchange but is out of warranty but he sees
Near Parma, OH 44129
Dan
Job Details: 11/13/2020
WASHER MAYTAG MVWB850YW0 "Customer complaint that unit leaks on bulky cycle, started bulky cycle, no leaks found, unit is operating as designed"
Near Lorain, OH 44052
Gabriel P
Job Details: 11/13/2020
WASHER WHIRLPOOL RTW4516FW2 "Drain hose was shove in to far correct issue waited to it came out off flood mode then ran calibration and auto test pass and ran a load pass good,opt test ok"
Near Richmond Heights, OH 44143
Corina B
Job Details: 11/13/2020
REFRIGERATOR WHIRLPOOL GI6FDRXXY09 CC that the unit is cooling and the filter light has never turns on. Found the power to the unit is off. No power outage. Will need a main control and ui.; ordrng 1 W11035752 (cntrl-elec) and 1 W11184112 (cntrl-elec)
Near Cleveland, OH 44119
Corey L.
Job Details: 11/13/2020
REFRIGERATOR WHIRLPOOL ED5FVGXSS04 "Customer complaint im not working, confirmed, found im failed, unit needs complete ice maker; ordrng 1 WPW10190965 (icemaker 96.46), used 1 SHIPPING (shipping and handling) from stock"
Near Ravenna, OH 44266
Brian M
Job Details: 11/13/2020
RANGE MAYTAG PGR5710BDW "Cc control board locked out Found UI to be locked out could not unlock needs UI ; ordrng 1 WP5701M426-60 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
Near Conneaut, OH 44030
Jeff M
Job Details: 11/13/2020
DISHWASHER KITCHENAID KUDS30IVBL3 Installed new part unit tested good
Near Avon, OH 44011
Gabriel P
Job Details: 11/13/2020
DISHWASHER WHIRLPOOL WDT970SAHV0 Replace parts but when you wiggle cord from out let without pulling cord it turn of cause may have a bad outlet advice to replace it also try doing it on different out but it did not turn off so it may be bad out let
Near Cleveland, OH 44135
Corey L.
Job Details: 11/13/2020
WASHER WHIRLPOOL WTW4816FW2 "Showed pop, customer complaint washer bouncing because not level and water was still in basket about an inch still, leveled unit using adjustable feet, found water sitting in sink where unit drains, advised if water drains too slow and meets drain hose w
Near Cleveland, OH 44128
Dan
Job Details: 11/13/2020
WALL OVEN WHIRLPOOL WOC54EC7AS01 "Ccc that unit is not powering on, confirmed, found unit only receiving 120vac from supply, advised customer that they need an electrician to correct power supply , unit is operating as designed"
Near Brimfield Township, OH 44240
Brian M
Job Details: 11/13/2020
WASHER MAYTAG MVWC565FW1 Cc of residue still Found article of issue Let customer read and advised on some washer settings to try Ran auto test and calibration OP Test Ok
Near Maple Heights, OH 44137
Dan
Job Details: 11/13/2020
DISHWASHER WHIRLPOOL MDB4949SDM3 "Customer thought he had a 10 year warranty, advised customer that the unit has no warranty and 10 years only cover a few parts, customer does not want to pay service charge"
Near North Olmsted, OH 44070
Corey L.
Job Details: 11/13/2020
DISHWASHER WHIRLPOOL WDT730PAHB0 "Customer complaint dw would shut off and not let customer restart for several minutes almost for a half an hour, started normal wash cycle, did find plastic protector still on console and water stains under it on some buttons, removed, let run while call
Near Maple Heights, OH 44137
Dan
Job Details: 11/13/2020
RANGE WHIRLPOOL WFG320M0BS3 "Customer complaint that oven is not lighting, confirmed, igniter is not glowing , installed new igniter, op test good ; used 1 12400035 (IGNITER) from stock"
Near Parma, OH 44134
Dan
Job Details: 11/13/2020
WASHER WHIRLPOOL WTW5000DW3 "Customer complaint that unit is not advancing cycles, ran diagnostics, found f8e1(long/no fill) error code, found drain hose laying on the floor, advised customer that drain hose needs to be a minimum of 39 off of floor, corrected drain hose, unit is op
Near Hiram, OH 44234
Jason N
Job Details: 11/13/2020
WASHER MAYTAG MVWB765FW3 "Cc unit not working and codesAble to run diagnostics, found code f6e2 for ui cannot hear acu. Unit needs console and main board. Customer not repairing, estimate only."
Near Amherst, OH 44001
Gabriel P
Job Details: 11/13/2020
DISHWASHER KITCHENAID KDTE204DSS0 84 64 92 44 Found all this error codes check continuity on drain pump and pump motor the float switch they test ok check for any loose connector all good need a control customer will not repair
Near Westlake, OH 44145
Gabriel P
Job Details: 11/13/2020
RANGE WHIRLPOOL RBS275PDT11 Found relay on control clicking check voltage to element 0 voltage control not sending voltage parts are discontinued
Near Kirtland, OH 44094
Jason N
Job Details: 11/12/2020
REFRIGERATOR GE PFE29PSDCSS "Cc unit still not coolCustomer stated freezer is fine, ff section at 64 degrees. Confirmed. Found ff evaporator fan not running. Evaporator fan is seized up. Unit needs ff evaporator fan. Customer is going to purchase herself and install herself. Advised
Near Lyndhurst, OH 44124
Corey L.
Job Details: 11/12/2020
WASHER WHIRLPOOL WFW5620HW0 "Customer complaint detergent doesn’t drain and turns milky from water mixing, confirmed thin detergent still in dispenser, ports are clean on slide out, customer has ran under water and soaked, unit needs dispenser that is on route, scheduled soonest ava
Near Carlisle Township, OH 44050
David R
Job Details: 11/12/2020
REFRIGERATOR MAYTAG MDB9959SKZ0 Confirmed that drain pump is needed. Part on order; schdld next appmnt for 11/20 FRI 2-5
Near North Olmsted, OH 44070
David R
Job Details: 11/12/2020
DISHWASHER KITCHENAID KUDS30IXSS9 "S-code to cover parts and labor for upper rack, wheels broken. Replaced parts and adjuster kit from t/s. Tested in diagnostics. Good. No leaks. Op test ok; used 1 W10712394 (ADJUSTER (SET OF 2)) from stock"
Near Avon, OH 44011
Gabriel P
Job Details: 11/12/2020
WASHER WHIRLPOOL WTW5105HW0 Customer was overloading unit explain how much to load it and how much detergent to use also ran diagnostics pass also did found any fault code customer said is when filling ran normal cycle twice no noise opt test ok
Near Chagrin Falls, OH 44022
Jason N
Job Details: 11/12/2020
DISHWASHER AMANA ADB1400AGW1 "Cc unit leaking at dw water line connector.Confirmed water leaking at inlet valve connection. Cust stated he had a plumber out who stated he couldn’t do anything. Found water line cross threaded onto inlet valve. Threads damaged on valve, will need repla
Near North Royalton, OH 44133
David R
Job Details: 11/12/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ01 "Cc dispenser from owners manual have to press with a light touch only for it to work. Let customer know the control pad for dispenser is right in the middle so the best contact would be to firm press the middle of pad for best results. Don’t have to pres
Near Cleveland, OH 44102
Corina B
Job Details: 11/12/2020
REFRIGERATOR WHIRLPOOL KRFC704FBS02 Replaced door. Optest ok.
Near Mentor, OH 44060
Jeff M
Job Details: 11/12/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Upon my arrival the bin was full of ice. I did explain to the customer that sometimes with this style icemaker they will stall due to ice not fully ejecting from the mold unit tested good
Near Montville, OH 44064
Brian M
Job Details: 11/12/2020
FREEZER UPRIGHT KENMORE 253.240821 "Cc unit not freezing Found defrost timer not advancing and kicking off for defrost Also found fan just humming Needs defrost bi metal timer and fan ; ordrng 1 5304518034 (Timer) and 1 297216600 (thermostat) and 1 297250000 (motor), used 1 SHIPPING (shipp
Near Mentor, OH 44060
Joe O
Job Details: 11/12/2020
DRYER MAYTAG MGDX655DW2 Cc: start button looseFound start button not seated. Reseated start button. Ran test cycle. Op test ok
Near Geneva-on-the-Lake, OH 44041
Jeff M
Job Details: 11/12/2020
REFRIGERATOR WHIRLPOOL RT 18BKXKQ00 Customer is hearing a noise coming from the freezer I took the back wall apart I could not find any issues the unit is defrosting correctly unit tested good
Near Cleveland, OH 44110
Joe O
Job Details: 11/12/2020
WASHER WHIRLPOOL WTW5000DW1 "Cc: lid locked and won’t unlock, not spinningFound lid locked. Got lid unlocked. Found error codes f7e5(shifter fault) f8e1(long fill no fill) f2e1(stuck key) f5e2(lid lock fault). Lid lock is stuck in lock position. Unable to test all functions due to l
Near Cleveland Heights, OH 44118
Joe O
Job Details: 11/12/2020
WASHER WHIRLPOOL WFW72HEDW0 "Cc: error codesFound error code f5e2(door lock error) f5e4(door not opened between cycles) f1e2(motor control error). Ran quick test cycle. Door is locking. Ran diagnostics test for door lock, found resistance is out of range on door lock(59.0 ohms). Nee
Near Seven Hills, OH 44131
Corey L.
Job Details: 11/12/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Installed ui, calibrated measure fill, set to 4 cups to test and it still came up short by about 1/8th of a cup, but did fill to 1 cup every time, not perfect but a lot better, pulled filter and counted while filling one cup, under 8 seconds, with filter
Near Beachwood, OH 44122
Corina B
Job Details: 11/12/2020
DRYER SAMSUNG DV45H6300EW/A3 CC that the unit is not heating. Found the heater open. Will need a new heater.