Service History 692 | Freds Appliance

We serviced a

WHIRLPOOL WASHER

Model WFW92HEFC0

Near Cleveland, OH 44130

Marie V

Job Details: 06/21/2021

"Cc that when the unit is filling and it stops makes a Big Bang noise. They had a plumber install shock absorbers on the water line, unit still makes the same noise when filling. Check water valve screen the are both a little clogged up, advise cust that it need to be replaced but is not 100% sure that it will stop the bang noise on the pipes. It may help. Cust want to continue with repair. ; ordrng 1 WPW10247306 (Water valve), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Cleveland, OH 44135

Marie V

Job Details: 06/21/2021

"Cc that the unit does not heat and times does not advance. Check power. From L1 to N 122V from L2 to N 122V and from L1 to L2 0V. Will need electrician , everything else tested good. Op test ok"

We serviced a

WHIRLPOOL DRYER

Model GGW9200LL1

Near Bay Village, OH 44140

Gabriel P

Job Details: 06/21/2021

"Found blower housing fuse open replace from t/s one of my new one was damaged customer only paying for one, opt test ok ; used 1 WP3392519 (Fuse) from stock"

We serviced a

ROPER WASHER

Model RTW4516FW2

Near Cleveland, OH 44135

Marie V

Job Details: 06/21/2021

"Cc that she was washing 2 rugs and that the unit was going everywhere and it was also out of the cement block that they have unit sitting on. Ran diag no error codes. Put some towels on unit and got them wet, agitated and drain and spin. Op test ok. Advice cust that the unit had an off balance load, explain how to take care of it and that 1-2 tablets should be use per load and 6-7 bath towels = a full load."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Lakewood, OH 44107

Marie V

Job Details: 06/21/2021

"Cc that the unit still freezing food. Took temps 44* and 42* on fresh food section and 0* on freezer. Cust has unit set to 41, she said that when is set to recommended it freezes everything on fresh food section. Ordering diffuser because is loud and thermistor. Called whirlpool tech line spoke with Bruce. He told me that if you look it up from model the thermistor was metal then yes they are changing those to metal, also that changing freezer temp to less cold will also help cycle the compressor and it will also help.; ordrng 1 W10316760 (Thermistor) and 1 W11164593 (Diffuser)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB329DMBB00

Near Rocky River, OH 44116

Marie V

Job Details: 06/21/2021

"Cc that the unit is taking too long to make ice. When arrived took temps , 37* on fresh food section and 0 on freezer, and door switches are working good. ice maker didnt have any water in it, when took cover off the cycle was not done, press door switch IM is stock. Jump started ice maker and it cycle and filled with water. Called BJ and ask to confirm diag. Replace IM from T/S. Op test ok; used 1 W10884390 (ICE MAKER ASSY) from stock"

We serviced a

MAYTAG DRYER

Model MEDB955FW1

Near University Heights, OH 44118

Brian M

Job Details: 06/21/2021

"Cc unit starting and gave error Found UI to be dead Pulled power plugged back in Found error fo f6e2 and e3 Needs UI and control ; ordrng 1 W11365798 (Control) and 1 W10902774 (panel-cntl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

JENN-AIR RANGE

Model SEG196

Near Shaker Heights, OH 44122

Brian M

Job Details: 06/21/2021

Cc unit not igniting Found pan stripped out that hold igniter Y704924; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)

We serviced a

KITCHENAID REFRIGERATOR

Model KFCS22EVMS8

Near Beachwood, OH 44122

Brian M

Job Details: 06/21/2021

"Cc unit not making ice and deli drawer cover broken Found ice maker getting power but not rotating Needs ice maker and deli cover ; ordrng 1 W10889233 (icemaker) and 1 WP12656822 (cover), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW0

Near Avon Lake, OH 44012

Gabriel P

Job Details: 06/21/2021

Found gearcase leaking oil and damage other parts ordering whats needed ; ordrng 1 W11454734 (Gearcase) and 1 WPW10006384 (Belt) and 1 W10721967 (Pulley) and 1 W11481722 (Shifter) and 1 W11161960 (Agitator)

We serviced a

MAYTAG WASHER

Model MHW5630HC1

Near Avon Lake, OH 44012

Gabriel P

Job Details: 06/21/2021

Cover of evaporator was not snap in correct issue

We serviced a

MAYTAG DISHWASHER

Model MDB8979SFZ2

Near Avon, OH 44011

Gabriel P

Job Details: 06/21/2021

"Replace tracks,opt test ok"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Lorain, OH 44053

Gabriel P

Job Details: 06/21/2021

Found error code motor failure try running auto test or calibration and basket not moving is agitating thats it ordering parts needed ; ordrng 1 W10915700 (Motor) and 1 W10754448 (Clutch)

We serviced a

KENMORE WASHER

Model 110.280628

Near Mentor-on-the-Lake, OH 44060

Dan

Job Details: 06/21/2021

"Customer complaint that unit is not spinning clothes out, bearings are worn, water and grease have been leaking into stator assembly, fill valve is barely opening, unit needs new bearing, rotor, stator, rps sensor and valve, customer does not want repair ; ordrng 1 W10435302 (Bearing) and 1 WPW10419333 (Stator) and 1 WPW10178988 (Rps) and 1 280146 (Rotor) and 1 W10364988 (Valve), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Conneaut, OH 44030

Jeff M

Job Details: 06/21/2021

Installed the new part op tested good. Fuse and relay and the breaker was off

We serviced a

MAYTAG REFRIGERATOR

Model MBF2258FEZ02

Near Gates Mills, OH 44040

Jason N

Job Details: 06/21/2021

"Cc unit freezer getting warm.Temps reading around 20 degrees in freezer. Checked for leaks on sealed system using uv light. Found small amount of uv dye on upper filter drier connection. Used soap bubbles, verified small leak. Recovered refrigerant, repaired solder joint on drier. Pulled vacuum on system to 29 in/hg, held vacuum. Recharged system with 5.0oz. Of r134a. Low side pressure stable at 3psi. Op test good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHB1

Near Ashtabula, OH 44004

Joe O

Job Details: 06/21/2021

Cc: not heatingRan diagnostics test cycle. Unit is heating. Op test ok

We serviced a

MAYTAG WASHER

Model MVWX655DW

Near Ashtabula, OH 44004

Brian M

Job Details: 06/21/2021

"Cc unit not working properly Found oil all over the bottom can not remove washplate without damaging it. Needs belt, gearcase, splutch, actuator, washplate and tub hub ; ordrng 1 W11454734 (Gearcase) and 1 W10721967 (drive pulley) and 1 W11239857 (belt) and 1 W10913953 (actuator) and 1 W10902814 (washplate) and 1 W10528947 (drive hub kit)"

We serviced a

MAYTAG DRYER

Model MGDB200VQ0

Near Ravenna, OH 44266

Brian M

Job Details: 06/21/2021

"Cc of no heat Found thermal fuse open Needs fuse ; ordrng 1 WP3390719 (fuse-thrml), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBW02

Near Kent, OH 44240

Brian M

Job Details: 06/21/2021

Cc that it seems left side freezer door not sealing properly Found unit to be working properly Advised to pull from center and when closing let door pull it self in not to slowly close it or it wont pull in all the way

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Pierpont, OH 44082

Jeff M

Job Details: 06/21/2021

The unit had a long drain code it was not able to duplicate the issue. I re-calibrate the machine op tested good. Th 1st time I filled the unit there was an excess of suds when it drained. The second time I filled it and ran the calibration cycle there was no suds

We serviced a

MAYTAG WASHER

Model MHW5630HW0

Near Painesville, OH 44077

Dan

Job Details: 06/18/2021

"Customer complaint of sd error code and unit is not spinning properly, ran diagnostics found f0e2(oversuds) , ran test cycle, ran quick wash cycle, unit completed test cycle and quick wash cycle, called whirlpool techline spoke to Anthony , unable to duplicate the problem at this time"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GD5NVAXSA01

Near Strongsville, OH 44136

David R

Job Details: 06/18/2021

"Cc unit hasnt been cooling correctly over a month. SxS. Temps read 70* both sections. No frost pattern on FZ evap. Ball of ice on evap line. Called and talked to Chad, checked amps on compressor. Compressor is good. Sealed system job. Will need filter dryer and evap. Ordering.** schedule as 4 job count; ordrng 1 WP2188823 (Evap) and 2 WPW10143759 (Dye drier)s, used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE REFRIGERATOR

Model GFE28HMHEES

Near Ashtabula, OH 44004

Jeff M

Job Details: 06/18/2021

The unit is leaking from the rear I found the plastic water hose coming through the floor that connects to the refrigerator has a splitting it spewing water. Customer needs a plumber I highly recommend it for them to switch to copper

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Wickliffe, OH 44092

Jason N

Job Details: 06/18/2021

"Cc unit codes and will not cycleRan diagnostics, found codes f2e2 for HMI disconnected and f2e1 for HMI stick button. Replaced HMI console using customer supplied pre Id part. Ran auto test and calibration. All functions passed, no fault codes. Op test good."

We serviced a

KENMORE DISHWASHER

Model 665.13222N412

Near Beachwood, OH 44122

Jason N

Job Details: 06/18/2021

"Cc unit not drainingRan cancel drain out, drain pump working, but not draining out to disposal. Found excessive food buildup throughout drain lines, unit is able to push water through. Unit needs new drain hoses. Replaced drain lines using misc. truck stock parts. Ran wash test then cancel drain. Good drain out, op test good. ; used 1 WPW10545278 (Drain hose) from stock"

We serviced a

MAYTAG DRYER

Model LDE7304ACE

Near University Heights, OH 44118

Jason N

Job Details: 06/18/2021

"Installed drum belt. Ran dryer op test, good heat and tumble. Op test good."

We serviced a

MAYTAG REFRIGERATOR

Model MFI2570FEZ02

Near Strongsville, OH 44136

David R

Job Details: 06/18/2021

Replaced right door gasket. Tested. Good. Op test ok

We serviced a

WHIRLPOOL DRYER

Model WGD4815EW2

Near Lorain, OH 44055

Gabriel P

Job Details: 06/18/2021

"Found screw stuck in the ring,clear it out up test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT705PAKZ0

Near Brook Park, OH 44142

Corina H

Job Details: 06/18/2021

Replaced the main control and pump and motor. Ran a calibration. Optest ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Strongsville, OH 44136

Corina H

Job Details: 06/18/2021

"Inner door panel, vent, and dispenser were replaced. Started a cycle, no leaks. Opt test ok."

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Mentor, OH 44060

Joe O

Job Details: 06/18/2021

Cc: not filling enough with water(not covering clothes)Found error code f0e4(high water temp). Found hot and cold reversed. Swapped water lines. Ran auto test and calibration. Ran normal cycle. Advised customer on water levels. Op test ok

We serviced a

MAYTAG DRYER

Model DG412

Near Ashtabula, OH 44004

Jeff M

Job Details: 06/18/2021

Installed the new part op tested good. Fan wheel

We serviced a

KITCHENAID REFRIGERATOR

Model KSRG25FKSS16

Near Highland Heights, OH 44143

Dan

Job Details: 06/18/2021

"Customer complaint that unit is not making ice, Confirmed, ice maker optics are good, ice maker is receiving 120vac, unit needs new ice maker , customer does not want repair ; ordrng 1 2198597 (Ice maker), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model SAV205DAWW

Near Cleveland, OH 44110

Dan

Job Details: 06/18/2021

"Customer complaint of loud noise and leaking, confirmed, water is leaking passed tub seal, noise is in transmission, transmission is no longer available , unit cannot be repaired ; ordrng 1 27001046 (Transmission)"

We serviced a

MAYTAG WASHER

Model MVW6230HW1

Near North Royalton, OH 44133

David R

Job Details: 06/18/2021

"Cc unit is leaking. No water marks under washer. Water hoses are tight and no leaks. Checked drain hose, the one behind unit and one inside unit, no rips or tears. No signs of water dropping from gearcase. Ran different loads at different water level heights. Let unit fill up and go through wash but nothing popping up. Washing, agitating and spinning like normal. Let fill all the way up. Drained, moved hoses around, no leaks. Put load in ran again, no leaks. Spin and drain cycle, good. No leaks as of today. Op test ok."

We serviced a

KENMORE DRYER

Model 110.62612101

Near Bratenahl, OH 44108

Dan

Job Details: 06/18/2021

"Customer complaint that drum is not spinning, confirmed, found belt snapped, unit needs new belt; ordrng 1 341241 (Belt), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID RANGE

Model KFGD500EBS00

Near Cleveland, OH 44109

Dan

Job Details: 06/18/2021

"Support brackets for console are bent, need to order brackets one bracket is showing discontinued and other bracket is out of stock so not scheduling return appointment ; ordrng 1 W10319109 (Bracket) and 1 W10319111 (Bracket)"

We serviced a

MAYTAG DRYER

Model n/a

Near Cleveland, OH 44108

Jason N

Job Details: 06/18/2021

"Cc unit not starting Found unit powering on, but will not start a cycle. Checked drive belt, found drive belt shredded, disengaging belt switch. Replaced belt and idler pulley using truck stock repair kit. Ran dryer op test, good heat and tumble. Op test good.; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

GE WASHER

Model GTW680BSJ3WS

Near Avon Lake, OH 44012

Gabriel P

Job Details: 06/18/2021

Ge washer it has correct amps call chad he said it may be the gfi switch on breaker

We serviced a

WHIRLPOOL DISHWASHER

Model WDT920SADM2

Near Fairview Park, OH 44126

Corina H

Job Details: 06/18/2021

Replaced the wheels. Optest ok.

We serviced a

MAYTAG DRYER

Model MGDX655DW2

Near Rocky River, OH 44116

Corina H

Job Details: 06/18/2021

CC that there is a ticking noise when running. Confirmed. Found a screw in the felt of the door. Optest ok.

We serviced a

AMANA DRYER

Model NGD4655EW3

Near Strongsville, OH 44136

David R

Job Details: 06/18/2021

"Gas dryer, no gas hookup at Lowes. Tested components, igniter coming on, drum spinning, no noises. Unit test good. Inspected no damage. Op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS03

Near Westlake, OH 44145

Marie V

Job Details: 06/18/2021

"Cc that the unit makes a Big Bang noise every 14 min but it hasnt done it in the pass 2 days. Ice maker was turned on but no water line hooked up to it, advice cust that that can get loud, tuned the ice maker off. Ran diag and tested, compressor, evapo fan , condenser fan and damper motor with cust she said that non of them sounds like the noise she was hearing. Advice cust to try to keep ice maker off if is not connected to water. Op test ok."

We serviced a

GE REFRIGERATOR

Model DFE28JMHCES

Near Ashtabula, OH 44004

Jeff M

Job Details: 06/18/2021

Installed the new part op tested good. Fan motor

We serviced a

GE WASHER

Model WDSR2120J8WW

Near Cleveland, OH 44109

Dan

Job Details: 06/18/2021

"Customer complaint that unit is leaking, started normal wash cycle with load, unit filled and began washing, advanced to spin cycle, unit drained and spun, no leaks found, unit is operating as designed"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM2

Near Seven Hills, OH 44131

Jason N

Job Details: 06/18/2021

"Cc unit not drainingConfirmed water in bottom on unit. Ran drain out, pump humming. Pulled drain pump, found glass stuck in impeller. Removed and retested, still not draining out. Pulled drain hose, separated, found another piece of glass blocking connection. Removed and retested. Good drain out. Op test good."

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Avon Lake, OH 44012

Gabriel P

Job Details: 06/18/2021

Customer show me a video of scraping sound and yes confirm it was the pulley grinding with shield ask customer what load he had in he said a clean cycle which is weird cause if it was a big side load I can see that happening but a clean washer cycle I dont know but ran calibration and auto test pass no grinding happening ; ordrng 1 W11409708 (Shield) and 1 W11239857 (Belt)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Columbia Station, OH 44028

David R

Job Details: 06/18/2021

"Replaced mullion rail. Tested. Had customer test. Good, op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ02

Near Avon Lake, OH 44012

Marie V

Job Details: 06/18/2021

"Cust said that the water has been working good , also the line is 5/16 cant install valve kit pressure regulator. Also mullion is grey I ordered the white. Wrong part. Brought pert for return.; ordrng 1 WPW10311757 (Mullion)"

We serviced a

KENMORE WALL OVEN

Model 790.30529801

Near Willoughby, OH 44094

Joe O

Job Details: 06/18/2021

"Cc: not heatingFound igniter only pulling 2.6 amps. Needs oven igniter. Installed oven igniter. Ran test bake. Op test ok; used 1 12400035 (IGNITER), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL WASHER

Model MHW6630HW0

Near Mentor, OH 44060

Joe O

Job Details: 06/18/2021

"Cc: leakingFound water markings near rear vent. Ran quick test cycle. Ran normal cycle. Found service pointer for moisture near rear vent. Needs statorStator out of stock, office to reschedule; ordrng 1 W11354542 (Stator)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Cleveland, OH 44135

Marie V

Job Details: 06/18/2021

When arrive water was not theres will order valve. ; ordrng 1 W11043013 (Water valve)

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Cleveland, OH 44135

Marie V

Job Details: 06/18/2021

"Cc that the unit works fine but when run soak seems to not spin the clothes out, when cust opens the door theres still water in and it drains the water and then does not spin, cust set unit to drain and spin but does not works. Ran diag no error codes. Ran auto test pass. Check owners manual and it shows that soak does not spins the water out only drains. Told cust she said that she will do that but unit will not drain still. Set unit to drain and spin. Pass. Ask cust for some towels , got them wet and ran drain and spin. Op test ok. Unit is working as designed. Advise customer To use only one or 2 tablespoons of detergent and 6 to 7 bath towels equals a full load op test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW0

Near Cleveland Heights, OH 44118

Dan

Job Details: 06/18/2021

"Installed new lid lock, op test good"

We serviced a

MAYTAG DRYER

Model MED6630HC1

Near Seven Hills, OH 44131

Jason N

Job Details: 06/18/2021

"Cc unit making loud noiseRan dryer op test, confirmed loud noise, sounds like blower wheel unbalanced. Replaced blower wheel using customer supplied pre Id part. Reran dryer op test for several minutes, no abnormal sounds heard, op test good."

We serviced a

KITCHENAID COOKTOP ELE

Model KCGS956ESS02

Near Lakewood, OH 44107

Corina H

Job Details: 06/18/2021

"Cust showed pop, sent pic. CC that there is a spark when using the cooktop and some burns are off others are on low. Turned the burners on low, after a few minutes the igniter clicked. Will need a new spark module and manifold. Parts are still under warranty. ; ordrng 1 WPW10475150 (Spark module) and 1 W10682075 (Manifold)"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Bay Village, OH 44140

Gabriel P

Job Details: 06/18/2021

"Found drain hose in the floor,not install properly,pick up drain hose higher,and unit start working as design also customer refuse to paid for service he said unit has one year warranty explain in my end it show a class c bought as is no warranty but he said he will fix that with whirlpool told him he will be bill if it cant get resolve"

We serviced a

KITCHENAID WALL OVEN

Model KODE500ESS02

Near Lakewood, OH 44107

Corina H

Job Details: 06/18/2021

"Cust showed pop, sent pic. CC that there is a fault code f2e1. Confirmed. Ran diag f2e1 stuck key. Will need a new ui and main control. ; ordrng 1 W11179310 (Control) and 1 W11086141 (Ui) and 1 W10801665 (Control)"

We serviced a

WHIRLPOOL WASHER

Model CHW9160GW0

Near Columbia Station, OH 44028

David R

Job Details: 06/18/2021

"Tax exempt, paperwork already sent in. Cc F22 error, door latch. Following tech sheet to clear out and see what happens. Tried clearing out, came back. Will need new door latch. Ordering ; ordrng 1 WPW10375379 (Door latch), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWX655DW0

Near Cleveland Heights, OH 44118

Dan

Job Details: 06/18/2021

"Customer complaint that unit is not spinning properly, ran diagnostics found f7e1(basket speed fault) and f7e7(motor unable to reach target rpm) error codes, optical sensor tests good, suspension is good, unit will not spin or agitate, found pulley bolt fell out and pulley wore through shield until they melted together, found hub worn, unable to remove wash plate, unit needs new cam, shield, hub , and wash plate, customer does not want repair ; ordrng 1 W10902814 (Wash plate) and 1 W10721967 (Pulley) and 1 WPW10427633 (Shield) and 1 W10528947 (Hub), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF130PAHS1

Near Cleveland, OH 44102

Corina H

Job Details: 06/18/2021

Replaced the panel. Optest ok.

We serviced a

MAYTAG WASHER

Model MVWB835DW5

Near Gates Mills, OH 44040

Dan

Job Details: 06/18/2021

"Installed new control and user interface , unit is working at this exact moment in time"

We serviced a

WHIRLPOOL WASHER

Model WFW75HEFW0

Near Kent, OH 44240

Jason N

Job Details: 06/18/2021

"Installed drain pump and water level switch. Cleared codes. Ran auto test, all functions passed. Op test good."

We serviced a

KITCHENAID COOKTOP ELE

Model KICU569XBL00

Near Cleveland, OH 44102

Corina H

Job Details: 06/18/2021

Replaced the burners. Optest ng. Called t/l Bruce. Went over wiring. Took pictures and sent to whirlpool for review. ; saved tckt

We serviced a

AMANA DISHWASHER

Model ADB1400AGW1

Near Cleveland, OH 44102

Marie V

Job Details: 06/18/2021

"Cc that the unit is not drying dishes including plastic bowls. Unit has an 3 year extended warranty from Home Depot. Advice cust to call Home Depot and tell them to send the correct people for repair."

We serviced a

WHIRLPOOL KITCHEN

Model WDT970SAHZ0

Near Avon, OH 44011

Gabriel P

Job Details: 06/18/2021

"Ran diagnostics no errors ran test pass customer was not using rinse aid advise then to also spoke to teacher chad he said no vent dryers dry very well he gave few tips to customer,opt test ok everything else working as design"

We serviced a

WHIRLPOOL DRYER

Model WGD6620HC

Near Lorain, OH 44053

David R

Job Details: 06/18/2021

"Unit is gas, no gas hook up at Lowes. Went through and tested all components on the heat circuit. Can see igniter glowing, no broken pieces"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Grafton, OH 44044

David R

Job Details: 06/18/2021

"Called customer. Talked, same issue. Ordering gasket out to be replaced. **schedule 2 hours. This is gasket that has to go behind the cabinet, harder to put on ; ordrng 1 WPW10460580 (Gasket) and 1 W10836785 (Gasket)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF992FIFM00

Near Chardon, OH 44024

Dan

Job Details: 06/18/2021

"Installed new water dispenser pad, arm , spring and switch, op test good"

We serviced a

WHIRLPOOL DBL WALL OVEN

Model KEBS209BSS00

Near Chagrin Falls, OH 44023

Jason N

Job Details: 06/18/2021

"Cc unit error messageCustomer states unit displayed message of remove meat probe and would not respond. Customer had to power cycle unit to remedy. Happened only once. Called wp techline, possible wire harness still shorting out. Completely disable by removing wires from control board p2 connector. If issue returns, most likely a control issue. Removed meat probe wires from p2 connector. Advised customer to monitor if issue returns will quote for new control board."

We serviced a

MAYTAG WASHER

Model MVWB765FW1

Near Avon, OH 44011

Marie V

Job Details: 06/18/2021

"Cc that the unit will not agitate and it takes a long time to fill. Ran diag found error code of F8E1 long fill , F3E2 inlet water temp fault , F2E1 UI stuck button. Ran auto test, pass. Check cold valve, good check hot no water coming in, took hose off valve it has debris inside unit will need new water valve. Tilted unit to verify everything was good at the bottom of it. Found oil under machine unit will need gearcase and slider. Cust will call if she wants to continue with the repair. Only quoted cust for water valve. Labor for gear case is higher ; ordrng 1 W11455453 (Gearcase), used 1 W11165546 (VALVE) from stock"

We serviced a

MAYTAG WASHER

Model MVWB725BW0

Near North Ridgeville, OH 44039

Marie V

Job Details: 06/18/2021

"Cc that the unit is loud when spinning. Confirmed. Spin basket by hand and noise comes from bearings. Tilted unit and Removed rotor, saw shaft whit some rust. Unit will need bearings kit. Cust will call back if she wants to continue with repair.; used 1 W10435302 (BEARING) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS04

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 06/18/2021

Replace heater found hose clogged with ice clear also fix door issue and water pressure

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW1

Near East Cleveland, OH 44112

Joe O

Job Details: 06/18/2021

Cc: light turns on but unit will not do anythingFound water turned off to unit. Turned water on. Ran auto test and calibration. Op test ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Conneaut, OH 44030

Jeff M

Job Details: 06/18/2021

Installed the new part op tested good. Drain pump

We serviced a

WHIRLPOOL RANGE

Model GS470LEMQ

Near Cleveland Heights, OH 44121

Joe O

Job Details: 06/18/2021

Cc: oven not shutting offRan test bake. Canceled bake. Ran another test bake. Unit functioning as designed. Could not duplicate issue. Advised customer to monitor. Op test ok

We serviced a

MAYTAG DISHWASHER

Model MDB8959SFZ4

Near Lyndhurst, OH 44124

Joe O

Job Details: 06/18/2021

"Installed tracks, levers, and adjusters. Ran test cycle. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model n/a

Near Mayfield Heights, OH 44124

Joe O

Job Details: 06/18/2021

"Cc: loud noise every 30 minsFound ice maker making slight grinding noise. Needs ice maker.Ice maker out of stock, office to reschedule; ordrng 1 W11284458 (icemaker)"

We serviced a

KITCHENAID REFRIGERATOR

Model KFIV29PCMS02

Near Highland Heights, OH 44143

Joe O

Job Details: 06/18/2021

"Cc: not making iceFound ice maker error code e2(motor lost position). Ran harvest cycle. Needs ice maker; ordrng 1 WPW10764668 (ice maker), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MHW3505FW1

Near Conneaut, OH 44030

Jeff M

Job Details: 06/18/2021

The unit was not hooked up. I plugged the unit in I unlocked the door. Every thing seems to be working correctly. I can copy the issue

We serviced a

SAMSUNG DRYER

Model DV42H5000EWA2

Near Orwell, OH 44076

Jeff M

Job Details: 06/18/2021

The units not turning on I found the fuse open needs a fuse; ordrng 1 DC47-00016A (Fuse) and 1 S

We serviced a

MAYTAG DISHWASHER

Model MDB4949SDH2

Near Painesville, OH 44077

Jeff M

Job Details: 06/18/2021

Installed the new part op tested good. Manifold

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM02

Near Eastlake, OH 44095

Jeff M

Job Details: 06/18/2021

The unit is on its Warmest setting. I partially blocked both air return calls from the frigid section. Unit should test good

We serviced a

MAYTAG DRYER

Model SDG4606AWW

Near Mentor, OH 44060

Jeff M

Job Details: 06/18/2021

Installed the new part op tested good. Rollers pulley and igniter

We serviced a

GE DISHWASHER

Model DDT595SGJ0WW

Near Chardon, OH 44024

Joe O

Job Details: 06/18/2021

"Cc: not starting, just beepingRan test cycle. Could not duplicate issue. Op test ok"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Cleveland, OH 44102

Corina H

Job Details: 06/18/2021

Replaced the water valve and back panel. Optest ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS576FIDM01

Near Wellington, OH 44090

David R

Job Details: 06/18/2021

Replaced left door. Tested. All components working. Op test ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB4

Near Madison, OH 44057

Dan

Job Details: 06/18/2021

"Customer complaint that unit is not starting, confirmed, found 120vac to control, unit needs new control, part is out of stock so not scheduling return appointment ; ordrng 1 W11087226 (Cntrl)"

We serviced a

MAYTAG WASHER

Model MVWB865GC1

Near Garrettsville, OH 44231

Jason N

Job Details: 06/18/2021

Installed main control and console. Ran auto test and calibration. Op test good.

We serviced a

WHIRLPOOL RANGE

Model WFE515S0ES0

Near North Ridgeville, OH 44039

Marie V

Job Details: 06/18/2021

"Cc that the right front burner does not stop heating, and when you turn it on you can hear a click. Confirmed. Took back panel apart and found infinite switch shorted. Unit will need new infinite switch. Cust will put part himself. Do not schedule. ; ordrng 1 WP3149400 (Infinite switch), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Perry, OH 44081

Jeff M

Job Details: 06/18/2021

Cabinet needs to be re-ordered theres a dent I took a pic ; ordrng 1 W10677265 (Cabinet)

We serviced a

MAYTAG DRYER

Model MED6230HW1

Near Brooklyn, OH 44144

Corina H

Job Details: 06/18/2021

CC that the unit is not working. Confirmed. Found the belt off the motor pulley. The pulley on the motor is broken off. Will need a motor and wheel. Office to reschedule ; ordrng 1 279787 (Motor) and 1 WP697772 (Wheel)

We serviced a

HOTPOINT DRYER

Model HTDX100GM2WW

Near Cleveland, OH 44109

Corina H

Job Details: 06/17/2021

CC that the unit is not heating. Confirmed. Found the igniter is open. Replaced the igniter from t/s. Optest ok. ; used 1 279311 (IGNITOR) from stock

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Perry, OH 44081

Jason N

Job Details: 06/17/2021

"Cc unit not respondingCustomer stated unit will not respond when plugged in, display blinks and no buttons will work. Confirmed, unit is unresponsive, display blinks 24 and all button inputs are met with a tone. Unsure if this is a main control software issue or UI issue. Will order both. Also found dispenser housing sitting crooked, found the support tab is broken off. Will order as well. ; ordrng 1 W11319991 (Console) and 1 W11322903 (Main control) and 1 W11465532 (Dispenser housing)"

We serviced a

AMANA REFRIGERATOR

Model AFI2538AES

Near Olmsted Township, OH 44138

David R

Job Details: 06/17/2021

"Cc unit not making ice. Dispenser working good, water is good, filter just replaced recently. Tested and icemaker getting 120. Motor just not advancing to cycle. Ordering icemaker assembly.; ordrng 1 W10583817 (Icemaker), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Cleveland, OH 44102

Corina H

Job Details: 06/17/2021

"CC that the clothes come out wet after one time of running. Checked the outlet, good. Started the dryer checked the vent clear. Will need a new thermostat. Cust wants to reschedule same day as washer; ordrng 1 WP3387134 (Thermostat)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near Brooklyn, OH 44144

David R

Job Details: 06/17/2021

"Ran entitlement, good. Customer only had paperwork of when paid unit off but date in entitlement. If need more information customer is trying to get POP sent over. Cc unit leaking when getting water from dispenser, leaking at bottom hinge. Took off kickplate and found water like not pushed all the way in. Corrected. Tested. Good. Op test ok."

We serviced a

WHIRLPOOL DRYER

Model WED8000DW

Near Jefferson, OH 44047

Brian M

Job Details: 06/17/2021

Cc UI not working Ran diagnostics Found error f6e3 and f6e2 Needs UI and control ; ordrng 1 W11133029 (panel-cntl) and 1 W11133021 (cntrl-elec)

We serviced a

WHIRLPOOL WASHER

Model WTW7500GW2

Near Kent, OH 44240

Brian M

Job Details: 06/17/2021

Installed gearcase clutch slider and washplate Ran test cycles OP Test Ok

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