We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Richmond Heights, Ohio 44143
Jason N
Job Details:
01/11/2022
Installed ice maker. Reset ice maker faults. Ran manual harvest test. Ice maker harvest test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Cleveland, Ohio 44143
Jason N
Job Details:
01/11/2022
Cc unit lights flickering. Confirmed LED flickering in ff section. Replaced LED modules using customer supplied pre id part. Illumination stable in ff section. Op test good.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Cleveland, Ohio 44109
Angel
Job Details:
01/11/2022
Cc that unit was grinding when unit starts. Started unit up on a normal cycle and when it went into a agitation it started grinding. Looked under washer and found pulley completely off and stripped. Replaced cam and pulley used lock tight on nut to secure and tested unit. Also leveled unit for customer and recommended no more than 6 to 8 regular bath towels for a full load and 1 to 2 tablespoons of detergent to wash clothes. Opt test ok.; used 1 W10721967 (PULLEY) from stock
We serviced a
WHIRLPOOL WASHER
Model LAT8826AAE
Near Cleveland, Ohio 44121
Jason N
Job Details:
01/11/2022
"Cc going out of balanceChecked tub balance ring and hub, both checked good. Unit needs base pads replaced. ; ordrng 1 203956 (Damper pads)"
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW2
Near Fairview Park, Ohio 44126
Angel
Job Details:
01/11/2022
Cc that unit was left on and when they came back home after several hours it was still running hut hasnt done it since. Unit has good airflow and vent was cleaned out customer stated. Explained to him that the timer could be going bad. Ordering timer.; ordrng 1 WPW10185981 (Timer)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Cleveland Heights, Ohio 44118
Jason N
Job Details:
01/11/2022
Cc unit needs updated heater installed. Installed updated heater element using customer supplied pre Id part. Op test good.
We serviced a
JENN-AIR WALL OVEN
Model JJW3830DP01
Near Avon Lake, Ohio 44012
Angel
Job Details:
01/11/2022
Replaced harness explained to customer to monitor for now to see if harness fixes issue from what whirlpool techline explained. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WFW87HEDW0
Near Cleveland, Ohio 44105
Jason N
Job Details:
01/11/2022
"Cc unit not turning on Confirmed unit not turning. Checked power in to control board, good at 122v. Unit needs main control. ; ordrng 1 WPW10750477 (ui panel) and 1 W11029153 (Main control)"
We serviced a
MAYTAG DRYER
Model Mede300vf2
Near Ravenna, Ohio 44266
Brian M
Job Details:
01/11/2022
Cc of noise Found idler pulley damaged replaced using dryer repair kit OP Test Ok ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Ashtabula, Ohio 44004
Dan
Job Details:
01/11/2022
"Installed new gearcase, cam kit, and belt, op test good"
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH01
Near Ravenna, Ohio 44266
Brian M
Job Details:
01/11/2022
"Compressor under warranty Found cap tube to have ice ball Needs sealed system repair ; ordrng 1 W10836706 (evaporator) and 1 W11092625 (compressor) and 1 W10843121 (filter dryer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
JENN-AIR RANGE
Model n/a
Near Conneaut, Ohio 44030
Dan
Job Details:
01/11/2022
"Customer complaint that oven is not heating, confirmed, found igniter weak, installed new igniter, op test good ; used 1 12400035 (IGNITER) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Willowick, Ohio 44095
Corina H
Job Details:
01/11/2022
Reihe drain Pump. Cleared the codes. Ran a calibration. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW8500BW0
Near Euclid, Ohio 44132
Corina H
Job Details:
01/11/2022
"CC that there is a loud noise in the spin cycle. Confirmed. No oil leaking. Started a drain and spin, found the bearings are worn. Will need new bearings. ; ordrng 1 W10435302 (Bearings) and 1 W10447783 (Bearing tools)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Solon, Ohio 44139
Manny
Job Details:
01/11/2022
Replaced heater. Ran calibration opt test ok
We serviced a
WHIRLPOOL DISHWASHER
Model DU1055XTVBA
Near Solon, Ohio 44139
Manny
Job Details:
01/11/2022
"Cc unit not starting, unit doesnt start there is power coming into the control and only 0.8 volt coming out unit will need main control and ui. Customer will not proceed with the repair, if she decides to proceed shell call us.; ordrng 1 WPW10285180 (cntrl-elec) and 1 WPW10459139 (panel-cntl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Solon, Ohio 44139
Manny
Job Details:
01/11/2022
"Replaced heater, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near South Euclid, Ohio 44121
Manny
Job Details:
01/11/2022
"Replaced gasket, after I replaced it noticed a rip on the bottom, customer had 2 gasket but only the right side was need it , replaced the gasket with the extra one ,good seal . Opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFC42FTS08
Near Avon Lake, Ohio 44012
Angel
Job Details:
01/11/2022
"Cc that unit started freezing again like mid December since October. Called AB to see if he thinks the thermistor could have gone bad and replace it and said to try to call techline to see what they say since it worked for about 2 months and now doing the same thing. Called techline spoke with Joel and explained issue he said that after analyzing with another engineer it will need the phenix control board or if the customer does not want to spend the extra money to close off the dampers with liner tape and use it as a regular refrigerator. Explained to customer and said for me to give them the estimate to see how much it was going to be and they said they were going to close off the dampers. Opt test ok.; ordrng 1 WP2303091 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Amherst, Ohio 44001
Angel
Job Details:
01/11/2022
Replaced heater with service pointer W11540964 tested unit for leaks and to make sure it heats. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Cleveland Heights, Ohio 44106
Manny
Job Details:
01/11/2022
"Cc unit not filling or takes a long time to fill. Set unit into diagnostics and found error code F8E1 for long fill, set unit to diagnostics cycle and noticed cold valve just hums, replaced housing, opt test ok"
We serviced a
WHIRLPOOL WASHER
Model LAT9416AAE
Near Ravenna, Ohio 44266
Brian M
Job Details:
01/11/2022
Cc unit not agitating Found unit stuck in spin Possibly caused by timer or clutch Brake requires special tool that is NLA ; ordrng 1 22001830 (timer NLA) and 1 201190 (brake pkg) and 1 Y038315 (Tool NLA)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Rocky River, Ohio 44116
Marie V
Job Details:
01/11/2022
"Replaced heater, tested unit, no leaks. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Strongsville, Ohio 44149
David R
Job Details:
01/11/2022
"Cc wife said unit will sometimes not finish cycle, will cut off halfway through. Reset power for 5 mins, replaced drain pump sent out. Ran diagnostics, no error codes. All components working. Good. Op test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Strongsville, Ohio 44149
David R
Job Details:
01/11/2022
"Cc unit had some ice forming on bottom on FZ. Took steam gun and steamed gaskets. Good, no gaps. Customer to monitor. Op test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF305ESS04
Near Westlake, Ohio 44145
Gabriel P
Job Details:
01/11/2022
"Replace slider and door,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Bay Village, Ohio 44140
Gabriel P
Job Details:
01/11/2022
"Found evaporator frozen with ice also ran diagnostic and found defrost sensor open replace from t/s ,opt test ok ; used 1 WPW10384183 (THERMISTOR), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM09
Near Rocky River, Ohio 44116
Marie V
Job Details:
01/11/2022
"Replaced control and verify frost pattern, no frost pattern. Check pressure unit is on a vacuum. Unplugged Waited 10 min , no changes. Unit has a restriction on cap tube.called tech line. Told me to go from suction line and blow nitrogen and see if it comes out of the cap tube. None. Unit cant be repair. Called tech line again spoke with Bruce he found the file, explain everything I did. Unit is not reparable."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Strongsville, Ohio 44149
David R
Job Details:
01/11/2022
"Cc FL knob when turning will make scrap noise. Took knob off, nothing blocking. Tuned valve by hand, scraping noise. Ordering manifold.*** office to reschedule ; ordrng 1 W10538763 (Manifold)"
We serviced a
WHIRLPOOL WALL OVEN
Model RBD275PD014
Near Avon Lake, Ohio 44012
Gabriel P
Job Details:
01/11/2022
Customer had error code f2e6 key open and it was telling me to take console out and press in connector while power off then when turn power on if error code come back replace key pad but error code never came back also preheat oven error code still did not come back unit working as design
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHW01
Near Kent, Ohio 44240
Brian M
Job Details:
01/11/2022
Installed led module OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
GE WALL OVEN
Model JT5500EJ3ES
Near Mentor, Ohio 44060
Corina H
Job Details:
01/11/2022
CC that there is a fault code that comes up when running the lower oven. Confirmed. Found the lower cooling fan it turning on. Will need the lower fan. ; ordrng 1 WB26X35089 (Lower cooling fan)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Kent, Ohio 44240
Brian M
Job Details:
01/11/2022
Installed heater and arm OP Test Ok
We serviced a
WHIRLPOOL RANGE
Model WEG745H0FS
Near Streetsboro, Ohio 44241
Brian M
Job Details:
01/11/2022
Cc of error found f1e1 error Needs control ; ordrng 1 W10885069 (cntrl-elec)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS
Near Streetsboro, Ohio 44241
Brian M
Job Details:
01/11/2022
Complaint about door seal Door seal is in place and has no issue
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHV
Near Kingsville, Ohio 44048
Dan
Job Details:
01/11/2022
"Customer complaint that unit is not cleaning or drying dishes, ran diagnostics found f7e1(no heat) and f4e3(motor not running) error codes, unit started test cycle, unit filled wash motor never started, heater is working, unit needs new control and sump assembly, part is out of stock so not scheduling return appointment ; ordrng 1 W11087206 (Cntrl) and 1 W11087376 (Sump)"
We serviced a
MAYTAG WASHER
Model MVW7232HC0
Near Strongsville, Ohio 44149
David R
Job Details:
01/11/2022
"Cc unit not cleaning comforters, clicking noise. No error codes. Rand diagnostics, all components working. In spin mode did hear continuous clicking. Went underneath unit, found screw to rotor loose. Took off clutch, slider, stator. All look good, nothing chipped. Put back on and made sure all screws tight. Used thread lock on screw to rotor. Ran diagnostics spin cycle, no nose. Ran a normal spin cycle. Good. No noise. Went over different options for heavier cycles, Heavy Duty option, Extra Power option, instead of using auto fill, witch to High or Max fill and adding extra rinse option also if needed, changing soil level as well. Customer to monitor and go over different options as that might solve the problem she is having. Op test ok."
We serviced a
ROPER DRYER
Model RED4516FW0
Near Lakewood, Ohio 44107
Marie V
Job Details:
01/11/2022
"Cc that the drum is not turning. Confirmed found belt broke, verify pulley, is good and rollers. Unit will need new belt. Replaced belt from Surplus t/s. Tested u it, started heating. Op test ok; used 1 341241 (Belt) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Avon, Ohio 44011
Gabriel P
Job Details:
01/11/2022
Found unit filling but pump hum and wont start also found error code F7E1 faulty wash motor ; schdld next appmnt for 1/18 TUE !
We serviced a
WHIRLPOOL RANGE
Model wfe515s0es0
Near Cleveland, Ohio 44113
Marie V
Job Details:
01/11/2022
"Cc that the right front burner will cook only on high does not matter the setting. Confirmed, found switch shorted. Replaced switch and tested burner on low, med, and high. Op test ok"
We serviced a
KITCHENAID WALL OVEN
Model kemc377kss02
Near Parma, Ohio 44134
Marie V
Job Details:
01/11/2022
Cc that the fan is loud. Confirmed. Replaced fan op test ok.; used 1 SHIPPING (shipping and handling) from stock
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Cleveland, Ohio 44130
David R
Job Details:
01/11/2022
"Replaced heater element. Ran diagnostics, good. Op test ok."
We serviced a
AMANA WASHER
Model NTW4650YQ0
Near Geneva, Ohio 44041
Dan
Job Details:
01/11/2022
"Customer complaint that unit is not spinning properly, ran diagnostics no error codes found, ran manual test cycle, lid locks unit spins, suspension is good, unable to duplicate the problem, unit is operating as designed"
We serviced a
WHIRLPOOL DRYER
Model WED99HED
Near Mentor, Ohio 44060
Corina H
Job Details:
01/11/2022
"Cleaned the dryer out. Advised cust to clean the lint screen with water, for the screen does not get blocked with the fabric softener. Opt test ok"
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Westlake, Ohio 44145
Gabriel P
Job Details:
01/11/2022
"Drain hose banging in the back of unit correct issue,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSF26C3EXB01
Near Mentor, Ohio 44060
Corina H
Job Details:
01/11/2022
CC that the unit is leaking. Confirmed found a pin hole in the waterline. Will need a new waterline.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS01
Near North Royalton, Ohio 44133
Marie V
Job Details:
01/11/2022
"Replaced compressor and followed steps for sealed system repair, pulled unit into a 28 vacc, no changes on gages. Added 4.5 oz refrigerant. Unit started working good.a. Advise cust to allow unit 24 hour to get to normal temps.Brought core for return"
We serviced a
KITCHENAID MICROWAVE
Model KMBD104GSS01
Near Painesville, Ohio 44077
Corina H
Job Details:
01/11/2022
Replaced the ui. Opt test ng. Called t/l to replace the piston then the ui. Left the ui there. ; ordrng 1 W11486764 (Ui) and 1 W11201804 (Pistol)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF993FIFM00
Near Perry, Ohio 44081
Corina H
Job Details:
01/11/2022
"CC that there is no water coming out or ice. Confirmed. Removed the filter, water started coming out. Found the filter housing not turning. Will need a new housing and filter head. ; ordrng 1 W10906054 (Filter head) and 1 W11189600 (Housing)"
We serviced a
GE REFRIGERATOR
Model GNE27JMMES
Near Painesville, Ohio 44077
Dan
Job Details:
01/11/2022
"Customer complaint of grease coming from door hinge and door keeps falling down causing mullion to not close, confirmed , unit needs new hinge and pin ; ordrng 1 WR02X24905 (Pin) and 1 WR13X29171 (Hinge)"
We serviced a
GE STACK W/D
Model GUD24ESSM1WW
Near Mentor, Ohio 44060
Dan
Job Details:
01/11/2022
"Customer complaint of loud squeaking noises, confirmed, noise is coming from belt and pulley , unit needs new belt and pulley ; ordrng 1 WH49X27323 (Pulley) and 1 WE12X27300 (Belt)"
We serviced a
JENN-AIR RANGE
Model JGS9900CDB00
Near Aurora, Ohio 44202
Brian M
Job Details:
01/11/2022
Cc unit clicking Found front right burner not igniting properly Burner is no longer available
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Maple Heights, Ohio 44137
Jason N
Job Details:
01/11/2022
"Installed capacitor. Ran manual spin test, checked good. Ran auto test, all functions passed. Op test good."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHB2751TF8
Near Cleveland, Ohio 44120
Manny
Job Details:
01/11/2022
"Cc going through a divorce and ex wife damaged the unit, found water line cut in different places, mullion is loose, shelf falling off missing wheel, both door gaskets are damaged. Customer wanted me to add the door but explained that doors are fully functional and the dents and scratches dont affect the functionality of the doors so warranty wont cover if is not an functional issue. Office to contact customer to schedule next service appointment.; ordrng 1 241965906 (tube-water) and 1 242036306 (Mullion) and 1 5304508067 (Shelf) and 1 241920106 (Fill tube) and 1 242220119 (tube-water) and 2 241778307 (gasket-refr door)s and 2 241806601 (connector-water)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Cleveland, Ohio 44102
Jason N
Job Details:
01/11/2022
"Installed door switch and auger impeller. Original auger impeller in unit was too short, causing wear and slippage on ice container coupler, replacement is correct size. Advised customer ice container has been ordered and that they can install when it arrives. ; saved tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV02
Near Chardon, Ohio 44024
Brian M
Job Details:
01/11/2022
Cc no ice Removed icemaker found a piece of foam in the ice maker fill cup clogging the path Removed foam OP Test Ok
We serviced a
MAYTAG WASHER
Model MVW6230HC2
Near Fairport Harbor, Ohio 44077
Corina H
Job Details:
01/11/2022
"CC that the unit is not starting a cycle. Confirmed found the drain hose on the ground. Raised the drain hose, started a cycle. Opt test ok."
We serviced a
MAYTAG DRYER
Model MEDB850YW0
Near Painesville, Ohio 44077
Dan
Job Details:
01/11/2022
"Installed new lint grille, op test good"
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Parma, Ohio 44129
David R
Job Details:
01/11/2022
"F7E3 motor drive module over current error, F6E3 communication error. Ran diagnostics mode and grinding sound when agitating coming from gearcase. Went through tech sheet. Main control not sending out 120 on motor circuit. Slider is cracked and gearcase leaking. Gave estimate to customer, customer paid SVC only. Do not order parts ; ordrng 1 W11100602 (Control) and 1 W10902814 (Washplate) and 1 W10734521 (Slider) and 1 W11455453 (Gearcase), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH76719CS0
Near Broadview Heights, Ohio 44147
David R
Job Details:
01/11/2022
Cc unit door showing open/close error. Needed updated switch kit. Replaced from t/s. Tested. Good. Op test ok. ; used 1 W11244490 (INTERLOCK SW KIT) from stock
We serviced a
GE RANGE
Model JK3800SH4SS
Near Roaming Shores, Ohio 44084
Brian M
Job Details:
01/11/2022
Cc of error but did not remember what it was exactly At arrival unit was on but they lost power for several minutes once booted back up I found no stored errors and test bake to 300 was normal Advised to watch OP Test Ok
We serviced a
MAYTAG DRYER
Model MED6630HW0
Near Mentor, Ohio 44060
Corina H
Job Details:
01/11/2022
"CC that there is a squealing noise. Confirmed. Found the idler pulley and support rollers worn. Replaced the dryer repair kit from t/s. Opt test ok ; used 1 4392067 (DRYER REPAIR KIT), and 1 Zoom spout from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near Broadview Heights, Ohio 44147
David R
Job Details:
01/11/2022
"Put new control in. Found harness burnt at connection as well. Tried splice wires, did not work, heard new control crackle inside and smoke a little. Customer wants to order new harness and will also need to order another control out ; ordrng 1 W10854225 (Control) and 1 W11027902 (Harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Avon, Ohio 44011
Gabriel P
Job Details:
01/11/2022
"Found filter housing not releasing pressure gave estimate customer will call whirlpool for coverage being online 1 an 1/2 year old ; ordrng 1 WPW10394053 (Housing), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Elyria, Ohio 44035
Gabriel P
Job Details:
01/11/2022
Found defective connector on evaporator harness thats why heater not turning on when on defrost steam ice order harness ; ordrng 1 W11581973 (Harness)
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near North Royalton, Ohio 44133
David R
Job Details:
01/11/2022
"Replaced timer. Ran and watched, dial moving correctly. Good. Op test ok."
We serviced a
GE RANGE
Model PGB995SET2SS
Near Madison, Ohio 44057
Dan
Job Details:
01/11/2022
"Installed new lower oven igniter, op test good, upper oven igniter was recieved damaged (see pic), reordering igniter ; ordrng 1 WB13X25263 (Igniter)"
We serviced a
GE DRYER
Model GTDP180ED0WW
Near East Cleveland, Ohio 44112
Jason N
Job Details:
01/11/2022
"Cc unit not turning on Checked unit over for power to door switch, start button and timer contacts. Found timer contacts for motor not closing. Unit needs timer. ; ordrng 1 WE4M533 (Timer)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWB05
Near Strongsville, Ohio 44136
Marie V
Job Details:
01/11/2022
"Cc that the unit is not cooling and that is leaking. Took temps 57* fresh food and 45* freezer. No frost pattern, looked up for a leak , unit had sealed system done years ago, no leaks. Told cust that it will need a filter drier, gave estimate, he said continue with the repair. Replaced filter drier, pulled unit into a 28 vacuum. Good pressure after filling up with 5.0 oz r134a . Also cleared out drain tube that was clogged. Advice cust to allow 24 hours to get to normal temps. Op test ok; used 1 WPW10143759 (DRIER) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED8500DC3
Near North Ridgeville, Ohio 44039
Marie V
Job Details:
01/10/2022
Replaced control and Ui. New Control is not responding. Will need to reorder. Brought control for return.; ordrng 1 WPW10739349 (Control)
We serviced a
WHIRLPOOL DRYER
Model WED72HEDW1
Near Painesville, Ohio 44077
Dan
Job Details:
01/10/2022
"Customer complaint that unit is not heating, started timed dry, unit is heating, unit is making a loud rattling noise, found roller worn, unit needs new dryer repair kit , installed rollers,pulley, and belt, op test good; used 1 4392067 (Dryer repair kit) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS20XVMS00
Near Sheffield Lake, Ohio 44054
Angel
Job Details:
01/10/2022
Reclaimed refrigerant replaced compressor and uv drier put into a vacuum and recharged with 5.25oz of r134a explained to customer to wait at least 24hrs for proper cooling. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5900SB0
Near Cleveland, Ohio 44108
Manny
Job Details:
01/10/2022
Replaced parts listed. Opt test ok
We serviced a
JENN-AIR RANGE
Model JGRP548WP01
Near Columbia Station, Ohio 44028
Gabriel P
Job Details:
01/10/2022
"Found broil on top working also botton burner ignitor sparking but not lighting ; ordrng 1 W10888661 (Control), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Mentor, Ohio 44060
Dan
Job Details:
01/10/2022
"Installed new freezer section led module, op test good"
We serviced a
JENN-AIR SXS REFRIGERATOR
Model JSC24C8EAM00
Near Lakewood, Ohio 44107
Marie V
Job Details:
01/10/2022
"Replaced water line, tested water. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ0
Near Olmsted Falls, Ohio 44138
Gabriel P
Job Details:
01/10/2022
"Customer complaint of bake sparking but not lighting check harness is good check ignitor is good check voltage from control to dsi board good check coils on valve they both had 217/ohms they are good call bj senior tech we found dsi board not send Voltage to valve ordering ; ordrng 1 W11162730 (Dsi board), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Painesville, Ohio 44077
Dan
Job Details:
01/10/2022
"Recovered refrigerant, installed compressor , evaporator,and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 5.5 oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 Tjaf1200, 2 W10890087 (Lok ring), 1 W10890087 (Lok ring), and 1 W10890099 (Lok ring) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Middleburg Heights, Ohio 44130
Gabriel P
Job Details:
01/10/2022
Found pump good and seal on dispenser out a little but correct issue is working as designed but found arm broken not allowing water to go up ordering arm ; ordrng 2 W10803178 (Arm)s
We serviced a
KITCHENAID COOK TOP
Model KECC607BBL02
Near Lakewood, Ohio 44107
Marie V
Job Details:
01/10/2022
"Cc that the stove was been used and stopped working, when arrived unit is showing F1E0 error code on display. f1E0 replace UI. Gave estimate to cust. Cust paid for parts and SC. ; ordrng 1 WPW10545370 (UI), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
MAYTAG DRYER
Model MGDB765FC0
Near Sheffield Lake, Ohio 44054
Angel
Job Details:
01/10/2022
Replaced seal tested unit. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Garfield Heights, Ohio 44125
Marie V
Job Details:
01/10/2022
Cc that the freezer is too cold and fresh food section is not cooling. Confirmed. Found fan on evaporator not working. Verify power at the fan has 120V. Replaced fan from T/S. Op test ok.Advice cust to allow unit 24 hours to get to normal temps on fresh food. ; used 1 WP2315539 (MOTOR-EVAP) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW0
Near Cleveland, Ohio 44135
Marie V
Job Details:
01/10/2022
"Cc that the unit has the motor that it wont stop running. Plugged in unit me drain pump started going, cust told me that she did a soak cycle and nothing happened later so she removed t.he water out little by little and then took the towels out of the unit. Unit entered float mode, cust said that she was pressing cancel for 3 seconds and it would not work. Explain that it usually takes more that 3 seconds, do it for like 8 seconds that for sure it will cancel. Ran diag no error codes. Gave cust few tips, load size and detergent amount. Ran a automatic test and I was able to hear the belt starting to go. Replaced from T/S. Op test ok; used 1 WPW10006384 (BELT) from stock"
We serviced a
MAYTAG DRYER
Model MGDB765FW0
Near Cleveland, Ohio 44135
Marie V
Job Details:
01/10/2022
"Replaced thermal fuse, check vent outside is clear. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWB725BW0
Near Chagrin Falls, Ohio 44023
Brian M
Job Details:
01/10/2022
Cc lid not locking Found lock malfunction Replaced lid latch OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS03
Near Aurora, Ohio 44202
Brian M
Job Details:
01/10/2022
Cc no cool Found freezer functioning fine but fridge section fan will only run in test mode and dispenser only works in test mode Needs control board kit Office to schedule parts not in stock ; ordrng 1 W11533213 (Control kit)
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Ravenna, Ohio 44266
Brian M
Job Details:
01/10/2022
Cc of low water flow Found cold clogged Replaced valve using truck stock OP Test Ok ; used 1 W11165546 (VALVE) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW7000DW
Near Kent, Ohio 44240
Brian M
Job Details:
01/10/2022
"Cc of error Found UI to only respond doing service mode and only for error sFound f6e2 and f6e1 Miscommunication errors Will need UI and control ; ordrng 1 W11182871 (cntrl-elec) and 1 W11106748 (console), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MHW5630HW2
Near Dorset, Ohio 44032
Dan
Job Details:
01/10/2022
"Customer complaint that unit is shaking, ran drain and spin cycle with wet load, no unusual shaking observed, unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Brooklyn, Ohio 44144
Gabriel P
Job Details:
01/10/2022
Confirm no water coming out also when dispensing water you can hear valve humming but no water check valve no good also housing defective ordering ; ordrng 1 WPW10341320 (Valve) and 1 W11512399 (Valve) and 1 WPW10394053 (Housing)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHN0
Near Cleveland, Ohio 44105
Gabriel P
Job Details:
01/10/2022
"Unit is filling and drain but pump stay humming also found error 4-3 wash motor faulty ; ordrng 1 W11087376 (Pump), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Kingsville, Ohio 44048
Dan
Job Details:
01/10/2022
"Customer complaint that unit is not starting, confirmed, unit keeps beeping and saying please rotate knob to an available cycle, found knob not working on user interface key test, unit needs new user interface , part is out of stock so not scheduling return appointment ; ordrng 1 W11478526 (Ui)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53520CS
Near South Euclid, Ohio 44121
Manny
Job Details:
01/10/2022
"Cc unit not working, unit pulling 12amp, diode has a crack and thermostat its coming off its housing, unit will need a magnetron,diode and thermostat. Customer will not proceed with the repair.; ordrng 1 W10818686 (Magnetron) and 1 W10479657 (Thermostat) and 1 W11256462 (Diode), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL COMPACTOR
Model TC8700XYP3
Near Chagrin Falls, Ohio 44022
Jason N
Job Details:
01/10/2022
"Cc unit stuck, will not workSwitched unit to on, pressed start button. Unit stuck in mid cycle, able to retract. Looks like possible liner and folded up and jammed ram. Removed liner. Cycled unit several times. Unit is working normally. Lubricated gears and drive chain. Op test good."
We serviced a
WHIRLPOOL WASHER
Model MVWB766FW0
Near Shaker Heights, Ohio 44122
Manny
Job Details:
01/10/2022
"Cc unit not spinning clothes and clothes are soaked at the end of the cycle, ran diagnostics and found error code F0E3 for overload, ran cycle and noticed unit spinning really slow, leaned unit back and removed rotor, noticed stator has rust on every winding, ordering rotor and stator. Office to reach out to schedule when parts arrived. ; ordrng 1 W10754158 (motor stator) and 1 W10754161 (motor rotor)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS02
Near Chagrin Falls, Ohio 44022
Jason N
Job Details:
01/10/2022
"Cc unit not cooling Customer stated unit not cooling in the ff section. Found no air circulation in ff section, small amount of ice buildup on ff evaporator cover. Ran ff fan test 57, fan turned on, ran manual defrost test, heater circuit turned on. Ran thermistor tests, 1-3, found evaporator thermistor reading high at 46 degrees, out of range. Unit needs ff cover assembly.; ordrng 1 W11395558 (Evaporator cover assy)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Solon, Ohio 44139
Jason N
Job Details:
01/10/2022
"Cc unit beeping and will not start a cycleCustomer stated unit stopped working and started beeping, unplugged for awhile and was able to run 1 wash cycle, then it happened again. Customer also stated they had a leak from the water supply line under sink which caused damage to their cabinet. They repaired the water supply line under sink. Ran diagnostics on unit, found code f8e4 for overflow. Found some water in bottom drip tray, cleared out. Ran wash cycle test for 20 minutes. Unit did not leak, no signs of water under unit. Could not duplicate overflow issue at this time. Found water filter not installed properly in unit, possible interference with lower spray arm causing water to flow towards door."
We serviced a
WHIRLPOOL RANGE
Model KFGC506JSS01
Near Solon, Ohio 44139
Jason N
Job Details:
01/10/2022
"Cc unit has a burner that doesnt light properly Confirmed RR burner not igniting within a proper time, will sometimes take up to 10 seconds to ignite. Adjusted valve for more gas flow, did not make a difference. Cap and burner head checked good for proper install. Ordering valve manifold. Part not showing in stock at Marcone, office to contact customer with next service date. ; ordrng 1 W11384739 (Valve manifold)"
We serviced a
MAYTAG RANGE
Model MER6600FZ3
Near Lyndhurst, Ohio 44124
Manny
Job Details:
01/10/2022
"Replaced part listed, opt test ok"
We serviced a
KITCHENAID MICROWAVE
Model KMHC319EBS4
Near Avon Lake, Ohio 44012
Angel
Job Details:
01/10/2022
Replaced thermostat and unit still did same issue so i replaced magnetron and unit worked. Heating properly as well. Opt test ok.





