Service History 693 | Freds Appliance

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Amherst, OH 44001

Gabriel P

Job Details: 04/27/2021

When arrive customer said want they press fast ice it started working confirm a full tray of ice check for any error codes on ice maker none e0 advise customer to monitor is working as design

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Cleveland, OH 44105

Jason N

Job Details: 04/27/2021

"Cc unit oven not workingRan bake test to 350, ignitor not glowing, checked power at ignitor, good at 123v. Unit needs ignitor. Still waiting on truck stock ignitors. Ordering ignitor. Part not showing in stock at Marcone. Office to contact customer with next service date. ; ordrng 1 W11176454 (Bake ignitor)"

We serviced a

WHIRLPOOL WASHER

Model WTW4950XW0

Near Shaker Heights, OH 44122

Jason N

Job Details: 04/27/2021

"Cc unit not advancing cycles. Ran diagnostics, found codes f5e4 for lid not opened between cycles, f0e5 for offbalance, and f7e5 for shifter fault. Customer stated lid strike came off awhile ago, they had it stuck in the lid latch. Able to reconnect lid strike. Ran auto test, actuator clicking a lot when shifting, unit very loud in spin, unit needs gearcase and actuator. ; ordrng 1 W11132267 (Gearcase) and 1 WPW10006355 (Shift actuator) and 1 W10804664 (Capacitor)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Shaker Heights, OH 44122

Jason N

Job Details: 04/27/2021

"Cc unit not dispensing ice.Found auger motor not working, ice in container had fused together. Emptied bin, checked power to auger motor, good at 119v. Replaced auger motor using customer supplied pre Id part. Ran ice dispense test, unit will dispense ice. Op test good."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS03

Near Mentor, OH 44060

Jeff M

Job Details: 04/27/2021

Installed the new part op tested good.

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN502ESS02

Near Westlake, OH 44145

Corina H

Job Details: 04/27/2021

CC that there is water on the floor. Found a pinhole in the plastic supply line. Cut the pinhole out. Advised cust to replace the plastic water line with a copper to braided flex line. Cycled ice maker. Optest ok.

We serviced a

WHIRLPOOL WASHER

Model WFW92HEFW0

Near Aurora, OH 44202

Brian M

Job Details: 04/27/2021

Cc unit not draining properly and dispenser broken Found error for out of range pressure sensor and found dispenser drawer warped Needs pressure sensor and drawer assembly ; ordrng 1 WPW10250742 (drawer) and 1 WPW10448876 (switch-wl)

We serviced a

MAYTAG DRYER GAS

Model MGDB850WQ0

Near Parma, OH 44129

Dan

Job Details: 04/27/2021

"Customer complaint of loud noise, confirmed, found pulley and pulley shaft worn out, unit needs new pulley and shaft, customer does not want repair at this time ; ordrng 1 WPW10547292 (Pulley), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED9150WW1

Near Parma, OH 44129

Dan

Job Details: 04/27/2021

"Customer complaint of loud screeching noise, confirmed, found pulley seizing, unit needs pulley and rollers, installed dryer repair kit, op test good, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTE234GWH0

Near Rocky River, OH 44116

Dan

Job Details: 04/27/2021

"Customer complaint that unit is leaking, found evidence of leaking passed door seal, installed new door seal, op test good"

We serviced a

WHIRLPOOL MICROWAVE

Model KMBD104GSS01

Near Aurora, OH 44202

Brian M

Job Details: 04/27/2021

"Cc unit not powering on Found fuse open Replaced using truck stock Ran test cycle OP Test Ok ; used 1 W10138793 (FUSE, MICROWAVE) from stock"

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS11

Near Westlake, OH 44145

Corina H

Job Details: 04/27/2021

CC that there was a different house with an ui crooked . Unit is straight. Optest ok.

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Streetsboro, OH 44241

Brian M

Job Details: 04/27/2021

Cc unit not spinning out properly Found actuator to have popped off cam Put back on Ran auto test and calibration OP Test Ok

We serviced a

KITCHENAID REFRIGERATOR

Model KSCS25FTMS02

Near Highland Heights, OH 44143

Joe O

Job Details: 04/27/2021

"Cc: not making ice, ff light not functioning properlyTested optics. Optics check good. Found ice maker not cycling. Found ff door switch intermittently not functioning, have to hit switch for light to work. Needs ice maker and door switchIce maker out of stock. Office to reschedule; ordrng 1 2198597 (icemaker assy) and 1 W11384469 (Switch)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Kirtland, OH 44094

Joe O

Job Details: 04/27/2021

"Found led modules sent are not the correct color, and plugs are different. Need led modules. Modules out of stock, office to reschedule; ordrng 2 W11462342 (Led module)s"

We serviced a

GE WASHER

Model GTW330ASK1WW

Near Jefferson, OH 44047

Jeff M

Job Details: 04/27/2021

The unit is making a grinding noise when I agitates. The clutch n pulley is worn out ; ordrng 1 WH05X24185 (Clutch) and 1 WH03X32097 (Main pulley) and 1 WH01X24697 (Belt)

We serviced a

MAYTAG WASHER

Model MVWB300WQ0

Near Parma Heights, OH 44130

David R

Job Details: 04/27/2021

"Cc unit was not filling, didnt spin, a little noise, customer did unplug unit when starting to notice problems. Ran diagnostics, no error codes. Went through diagnostics and all components working. Ran a manual diagnostics, ran all valves, pumps, agitate and spin. All working correctly. Little light squeaking noise, more pronounced with heavier loads customer said, could be indication of bearings soon to start needed replaced. Ran a normal cycle, hand wash cycle, good. As of today, everything working correctly. SVC only"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS0

Near Shaker Heights, OH 44122

Joe O

Job Details: 04/27/2021

Cc: not drainingFound kink in drain line. Adjusted drain. Tested. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF989SDAM00

Near Roaming Shores, OH 44084

Jeff M

Job Details: 04/27/2021

The drain was rose and a clean the ice steamed it out. The drawer shelf in the freezer on the front right wheel is missing it looks like the wheel popped out customer claims that a technician from our Company a while ago was having issues getting that drawer out in the wheel popped off. They dont have the wheel I dont see where the wheel is it doesnt appear like a holder for the wheel on the drawer is broken but the wheel is missing

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JZ0

Near Euclid, OH 44123

Joe O

Job Details: 04/27/2021

"Cc: Steam clean not working, broil not workingTested broil and stem clean, both heating. Advised customer the steam clean is used for spills and does not heat as hot as a self clean. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Euclid, OH 44123

Joe O

Job Details: 04/27/2021

"Cc: clunking noise, long time to fillFound error codes f7e7(motor unable to reach target rpm). Ran auto test. Unit has good water pressure. Ran normal cycle. Unit fills and washes. Clunking noise is shifter. Ran manual spin. Unit is reaching high speed. Advised customer how to adjust load if unit is off balance. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB01

Near Garfield Heights, OH 44125

Jason N

Job Details: 04/27/2021

"Cc unit has a chemical smell. Could not differentiate a chemical smell within unit, can only smell food. Advised customer to try using baking soda or other absorbent to pull odor from unit. Could not duplicate an abnormal odor at this time."

We serviced a

MAYTAG DISHWASHER

Model MDB8989SHZ0

Near Rocky River, OH 44116

Dan

Job Details: 04/27/2021

"Customer complaint that unit is not washing dishes, started normal wash cycle, unit filled, wash motor never started, found motor harness disconnected from control, reconnected, op test good"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS00

Near Broadview Heights, OH 44147

David R

Job Details: 04/27/2021

"Cc unit is cooling proper now, unplugged unit and reset it. Now FF evap has ice covering cover. Followed service pointer W11512766, will need new UI. Also ordering fan scroll and thermistor to be replaced. A lot of ice build up. Will need to steam***2 job count**requesting double labor ; ordrng 1 W11098695 (Fan scroll) and 1 W10316760 (Thermistor kit) and 1 W11509095 (UI)"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH78019HZ0

Near Streetsboro, OH 44241

Brian M

Job Details: 04/27/2021

Installed door OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Streetsboro, OH 44241

Brian M

Job Details: 04/27/2021

Cc ice bin leaking Found ice maker to have crack in it Replaced using truck stock Ran test harvest OP Test Ok ; used 1 W10882923 (ICE MAKER ASSY) from stock

We serviced a

WHIRLPOOL WASHER

Model WFW85HEFC1

Near Cleveland, OH 44102

Corina H

Job Details: 04/27/2021

Replaced the lock. Started a cycle. Optest ok. ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

AMANA RANGE

Model AGR5330BAS3

Near Cleveland, OH 44102

Corina H

Job Details: 04/27/2021

CC that there is an F3 code that comes up. F3 temp sensor shorted or opened. Checked the sensor 1069 ohms. Wires are good. Will need a control and sensor. Office to reschedule ; ordrng 1 AGR5330BAS3 (Sensor) and 1 WPW10556708 (Control)

We serviced a

KITCHENAID DISHWASHER

Model KUDC10FXSS7

Near Strongsville, OH 44136

David R

Job Details: 04/27/2021

"Customer wanted documentation, does not want repaired, already bought a new one. Control burned and main harness as well will both need to be replaced. Took pics of all burnt parts.; ordrng 1 W11035586 (Control) and 1 W10871222 (Harness), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ05

Near Brecksville, OH 44141

David R

Job Details: 04/27/2021

"Cc backwards FZ handle, leveling questions. Corrected handle. Customer moves refrigerator out every 6 months. Let customer know if I put the leveling feet down, he has to move it up per owners manual in order to move unit without scratches on floor. Doesnt want leveling touched. Unit is good. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Cleveland, OH 44135

David R

Job Details: 04/27/2021

"Found water turned off under sink. Corrected, turned water back on. Tested. Water getting to Icemaker. Good. Op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Aurora, OH 44202

Brian M

Job Details: 04/27/2021

Cc icemaker leaking Found fridge leaning to far forward Tilted unit back using feet Advised to watch

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706EBS01

Near North Benton, OH 44449

Brian M

Job Details: 04/27/2021

Cc of no ice Found fill tube to have ice build up Cleared tube OP Test Ok

We serviced a

WHIRLPOOL FREEZER

Model WZF79R20DW

Near University Heights, OH 44118

Jason N

Job Details: 04/27/2021

"Cc unit not freezing product. Found evaporator frosted over. Ran manual defrost cycle. Defrost circuit turned on. Checked defrost thermistor resistance, thermistor reading 1.4K ohms, translates to 90+ degrees on chart. Unit needs defrost thermistor. Replaced using truck stock. De iced evaporator. Good airflow. Advised customer to allow up to 24 hrs for unit to return to desired temps. Op test good.; used 1 WPW10384183 (Thermistor) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Garrettsville, OH 44231

Brian M

Job Details: 04/27/2021

Cc lid lock blinking Found lid lock not working Replaced using truck stock OP Test Ok ; used 1 W11307244 (DOOR LOCK) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KFS22EVMS3

Near Solon, OH 44139

Joe O

Job Details: 04/26/2021

Installed end cap. Op test ok

We serviced a

AMANA DRYER

Model LEA30AW

Near Bedford, OH 44146

Joe O

Job Details: 04/26/2021

"Cc: not heatingFound wiring from high limit thermostat shorted to element wiring and burned. High limit thermostat melted. Needs harness, high limit, element, and thermal fuse. Harness out of stock. Office to rescheduleCust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard?associated with this type of vent hose and advised cust to replace with a semi?rigid metal hose to?prevent fire hazard.; ordrng 1 WPY503978 (heater ele) and 1 WPW10116735 (thrmst-fix) and 1 WP40113801 (fuse-thrml) and 1 503926 (Harness)"

We serviced a

GE DISHWASHER

Model GLD5604V00WW

Near Oberlin, OH 44074

David R

Job Details: 04/26/2021

"Replaced parts. Tested, good. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDEM01

Near North Ridgeville, OH 44039

David R

Job Details: 04/26/2021

"Cc build up of ice in FF under drawer, also said sometimes the unit will stop cooling, he will unplug and let it sit, will go back to working correctly. Found drain tube clogged with debris, unclogged and also steamed out all ice from under drawer and in evap drain. As of today, unit is cooling, do not want to start throwing parts in. In anything else pops us customer to call. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model LXR7133JQ0

Near Rocky River, OH 44116

Gabriel P

Job Details: 04/26/2021

I can do nothing until outer basket is deliver it shows is in back order ; schdld next appmnt for 5/3 MON !

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ

Near Elyria, OH 44035

Gabriel P

Job Details: 04/26/2021

Control board was replaced. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVWB765FW4

Near Brooklyn, OH 44144

Gabriel P

Job Details: 04/26/2021

"Found water leaking from main valve on house will need a plumber,opt test ok unit is fine"

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Parma, OH 44129

Gabriel P

Job Details: 04/26/2021

Cc that washer was making a noise and humming sound. Verified and found unit in flood mode cancelled the flood mode and calibrated unit. Also explained customer how to load washer and how much detergent to use . Opt test ok.

We serviced a

ROPER WASHER

Model RTW4516FW2

Near Lorain, OH 44052

Gabriel P

Job Details: 04/26/2021

Cc that washer was not completing cycle. Verified issue and found drain hose installed close to the floor. Explained to the customer drain hose has to be at least 35in high. Also explained how to load washer and how much detergent to use. Opt test ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Painesville, OH 44077

Jeff M

Job Details: 04/26/2021

The filter was not tight. I finished screwing the filter and everything tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ03

Near Mentor, OH 44060

Jeff M

Job Details: 04/26/2021

One door gasket is split all three doors have the clearcoat finishing coming off I took pictures. And the crisper support is broken. I told the customer there is no ETA on the parts you could take three weeks or three months; ordrng 1 W10915642 (Door) and 1 W10910854 (Door) and 1 W11223753 (Logo) and 1 W10910837 (Door) and 1 W10830055 (Gasket) and 2 WPW10326469 (Crisper support)s

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017FB0

Near Bedford, OH 44146

Dan

Job Details: 04/26/2021

"Installed new magnetron, op test good"

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2290REM02

Near Brecksville, OH 44141

Dan

Job Details: 04/26/2021

"Installed new door, op test good ; O-emld tckt"

We serviced a

MAYTAG WASHER

Model MVW6230HW0

Near Walton Hills, OH 44146

Dan

Job Details: 04/26/2021

"Customer complaint that unit is not starting wash cycle, confirmed, ran diagnostics found f7e4(basket reengagement failure) error code, found actuator not shifting from spin to agitate, installed new shifter , op test good ; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL WASHER

Model MVW7232HW0

Near Streetsboro, OH 44241

Brian M

Job Details: 04/26/2021

Installed UI let unit program itself OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Willoughby, OH 44094

Jeff M

Job Details: 04/26/2021

The diffuser motor is rattling its getting noisy needs replaced; ordrng 1 W11164593 (Diffuser)

We serviced a

AMANA DRYER

Model NED4655EW1

Near Berea, OH 44017

David R

Job Details: 04/26/2021

"Replaced parts, tested, good. Vent good. Op test ok; used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW0

Near Bay Village, OH 44140

Corina H

Job Details: 04/26/2021

Replaced the cam and belt. Ran a calibration. Started a quick cycle. Optest ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Seven Hills, OH 44131

Dan

Job Details: 04/26/2021

"Customer complaint deli drawers fall out when opened, confirmed, no damage to shelves or drawers, ordering new shelves and drawers, part is out of stock so not scheduling return appointment ; ordrng 2 W11243759 (Shelf)s and 2 WPW10346891 (Track)s and 2 WPW10346890 (Track)s and 2 W11257202 (Drawer)s and 2 WPW10396909 (Drawer face)s and 2 W11226546 (Track)s"

We serviced a

AMANA REFRIGERATOR

Model BR22TL

Near Cleveland, OH 44143

Jason N

Job Details: 04/26/2021

"Installed evaporator fan motor. No abnormal sounds, good airflow to both sections. Op test good."

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Mantua, OH 44255

Brian M

Job Details: 04/26/2021

Cc unit not working properly Found issue to be lid lock failed Replaced using truck stock Ran auto test and calibration Customer added cloths waited until wash OP Test Ok ; used 1 W11307244 (DOOR LOCK) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW5200VQ1

Near Cleveland Heights, OH 44121

Jason N

Job Details: 04/26/2021

Cc unit bouncing when in spin cycle.Ran fill test then switched to drain and spin. Some movement when in spin. Found a base pad broken on base. Ordering base pads. ; ordrng 1 285744 (Pads)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Bay Village, OH 44140

Corina H

Job Details: 04/26/2021

"CC that the unit has frost and ice on the back wall. Found frost and ice on the back wall. Service pointer W11092686F S code S16360 to pay for labor. Will need a drain pan. ; ordrng 1 W11457241 (Drain pan), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFSS2325TE0

Near Parma, OH 44129

Dan

Job Details: 04/26/2021

"Installed new ice bin and cleared evaporator drain tube, op test good"

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Strongsville, OH 44136

David R

Job Details: 04/26/2021

"Found off balance error code. Cleared. Ran manual diagnostics, all components working. Ran a drain/spin cycle. Draining and started spinning. Tested lid lock, good. Tested valves good. Unit is good. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW4815EW0

Near University Heights, OH 44118

Jason N

Job Details: 04/26/2021

"Cc unit making noises in cycle, more so in spinRan auto test, found gearcase loud when in spin. Unit needs gearcase. Customer not repairing at this time, estimate only.; ordrng 1 W11454741 (Gearcase)"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Bay Village, OH 44140

Corina H

Job Details: 04/26/2021

"Cust showed pop, sent pic, CC that the door is locked. Ran diag F3e3 Inlet Water Temperature Fault, f9e1 Drain Pump System Problem - Long Drain, f1e2 Motor Drive Module Over Voltage, f0e3 Overload. Checked the hot and cold. The spin and agitate. Unit will not start a cycle. Will need a new control. Office to reschedule ; ordrng 1 W11419171 (Control)"

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Mantua, OH 44255

Brian M

Job Details: 04/26/2021

Installed cam and actuator Ran auto test and calibration OP Test Ok

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0HS04

Near Strongsville, OH 44136

David R

Job Details: 04/26/2021

"Cc oven is turning on by itself. Went over SP with customer. Projected update release for software in Aug 2021. Potential fire hazard. Let customer know know if happens to turn unit off at breaker, cancel bake. As of now, have to wait til software update. If any other questions, customer can contact whirlpool customer service."

We serviced a

MAYTAG DRYER

Model MEDB950YW2

Near Brook Park, OH 44142

Dan

Job Details: 04/26/2021

"Installed new catch, strike, and lint trap, op test good"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Streetsboro, OH 44241

Brian M

Job Details: 04/26/2021

Cc unit wont run Found no power coming to unit Customer can not locate fuse panel

We serviced a

MAYTAG DRYER

Model MED7230HW1

Near Cleveland, OH 44108

Jason N

Job Details: 04/26/2021

"Cc unit has something loose inside drum.Confirmed noise, object stuck in drum baffle. Removed baffle, found nickel inside. Removed and reattached baffle. No abnormal noises. Op test good."

We serviced a

WHIRLPOOL RANGE

Model WFC310S0EW0

Near Cleveland, OH 44135

Dan

Job Details: 04/26/2021

"Customer complaint that left front element gets stuck on high when set to low, confirmed, unit needs new infinite switch ; ordrng 1 WP3149400 (Infinite switch), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFE515S0JB0

Near Brook Park, OH 44142

Dan

Job Details: 04/26/2021

"Customer complaint that the cooktop on light does not shut off, confirmed, found right front infinite switch causing lights to stay on, unit needs new infinite switch ; ordrng 1 WP3149400 (Infinite switch)"

We serviced a

WHIRLPOOL RANGE

Model WOS31ES0JS01

Near Cleveland, OH 44109

Dan

Job Details: 04/26/2021

"Customer complaint that oven is not heating, confirmed, found oven lights not shutting off either, found oven door switch intermittently working, unit needs new oven door switch/latch assembly, part is out of stock so not scheduling return appointment ; ordrng 1 W10883049 (Latch)"

We serviced a

WHIRLPOOL DRYER

Model MGDC465HW1

Near University Heights, OH 44118

Joe O

Job Details: 04/26/2021

Cc: not heatingfound unit has good heat and good air flow. Found venting blocked. Cleared vent. Op test ok

We serviced a

SAMSUNG DRYER

Model DVE50M7450W/A3

Near South Euclid, OH 44121

Joe O

Job Details: 04/26/2021

Installed element. Ran test cycle. Op test ok; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model GU1100XTLQ1

Near Cleveland, OH 44113

Jason N

Job Details: 04/26/2021

Cc unit not washing dishes well and not drying dishes.Checked continuity from control to element. Reading open. Unit needs heater element. Element not showing in stock from Marcone. Office to contact customer for next service date. ; ordrng 1 W10518394 (Heater element)

We serviced a

WHIRLPOOL COOKTOP ELE

Model WCG97US0HS00

Near Chesterland, OH 44026

Joe O

Job Details: 04/26/2021

Cc: gas smellUsed soap solution on gas lines. Found bubbles on gas line. Tightened line. Applied more soap solution. Op test ok

We serviced a

MAYTAG WASHER

Model MHW5630HC1

Near Avon Lake, OH 44012

Corina H

Job Details: 04/26/2021

"CC that the unit is flashing lines. Ran diag F6E1 No communication from the HMI detected by ACU. F5E2 Lock failure.ran the encoder failed. Replaced the harness from surplus t/s. Unplugged the lock and drain pump, ui still flashing. Called t/l to replace the ui. ; ordrng 1 W11325569 (Ui), used 1 W11316253 (Harness) from stock"

We serviced a

MAYTAG WASHER

Model n/a

Near Lakewood, OH 44107

Jason N

Job Details: 04/26/2021

"Cc unit making squealing sound when changing cycles. Customer showed popRan auto test, found drive belt slipping in spin. Unit needs drive belt. Do not have truck stock yet. Ordering belt. ; ordrng 1 WPW10006384 (Drive belt)"

We serviced a

WHIRLPOOL DRYER

Model WHD560CHW1

Near Lakewood, OH 44107

Jason N

Job Details: 04/26/2021

"Cc unit making a slight squeal or squeak noise at beginning of cycle.Ran dryer op test, no abnormal sounds heard. Ran diagnostics, no codes stored, all functions passed. Ran load of damp towels, no abnormal sounds heard. Ran several test cycles. Could not duplicate abnormal noise at this time."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT705PAKZ0

Near Aurora, OH 44202

Brian M

Job Details: 04/26/2021

Cc unit not drying well Found heater functioning Advised on soap and jet dry

We serviced a

WHIRLPOOL UPRIGHT / CHEST

Model WZF34X18DW04

Near Avon, OH 44011

Corina H

Job Details: 04/26/2021

Could not find the gasket. Steamed gasket out. Used Vaseline around the gasket. Optest ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS03

Near Aurora, OH 44202

Brian M

Job Details: 04/26/2021

Installed icemaker and vent covers OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model LSR7233DQ0

Near Mayfield Heights, OH 44124

Jeff M

Job Details: 04/26/2021

The lid switch failed needs a new switch; ordrng 1 285671 (Lid switch) and 1 S (S)

We serviced a

SAMSUNG DRYER

Model DVE50M7450WA3

Near Highland Heights, OH 44143

Jeff M

Job Details: 04/26/2021

The unit is not heating. I took the machine apart and ohmed heating element it was open. Reassembled the machine found that the venting out the rear of the dryer is the aluminum accordion style venting I recommended for him to replace it with hard pipe to prevent the machine from overheating to prevent this from happening in the future; ordrng 1 DC97-14486A (Heater) and 1 S

We serviced a

MAYTAG DRYER

Model MDE3500AYW

Near Broadview Heights, OH 44147

David R

Job Details: 04/26/2021

Replaced parts. Tested. Good. Op test ok.

We serviced a

GE WALL OVEN

Model PB930SH3SS

Near Willoughby Hills, OH 44094

Jeff M

Job Details: 04/26/2021

The element failed needs replaced ; ordrng 1 WB30T10155 (Ele) and 1 S

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Avon, OH 44011

Corina H

Job Details: 04/26/2021

"CC that the unit is noises. Ran diag no codes. Ran a agitate and spin, no noise. Ran a calibration. Optest ok."

We serviced a

MAYTAG WASHER

Model MVWB855DC2

Near Amherst, OH 44001

Gabriel P

Job Details: 04/26/2021

"Cc that washer was not operating. Verified and found error code f6e2 lost communication will need console and control board. Customer will not fix unit. Opt test ok.; ordrng 1 W11112662 (Console) and 1 W11112664 (Control), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

KITCHENAID COOKTOP ELE

Model KCED606GBL01

Near Aurora, OH 44202

Brian M

Job Details: 04/26/2021

Cc of smell Found smell to be normal and its just heat smell coming off burner OP Test Ok

We serviced a

MAYTAG WASHER

Model MAV208DAWW

Near Parma, OH 44130

David R

Job Details: 04/26/2021

"Replaced parts. Tested, customer will need new transmission as well. Gave estimate to customer, customer doesnt want to spend anymore money. New parts have grease all over them. Sending to office for review of refund, everything except SVC ; O-emld tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SMYW04

Near Parma, OH 44130

David R

Job Details: 04/26/2021

Correct part number. Wrong color door. Need white ; O-emld tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHM03

Near Westlake, OH 44145

Corina H

Job Details: 04/26/2021

"CC that the doors are not level. Unit is in garage, advised cust the refrigerator will not working properly in an uncontrolled environment. Leveled the door. Optest ok."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Aurora, OH 44202

Brian M

Job Details: 04/26/2021

Installed drain pump Ran test cycle OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW00

Near Chardon, OH 44024

Joe O

Job Details: 04/26/2021

Installed deli shelf. Op test ok

We serviced a

KITCHENAID RANGE

Model KFGG504KPS0

Near Kirtland, OH 44094

Jeff M

Job Details: 04/26/2021

I recalibrated the machine I turn the calibration positive 30 and that got on the dot. For 350* op tested good

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Cleveland Heights, OH 44118

Jason N

Job Details: 04/26/2021

"Cc unit coding f6e2 and not working.Able to run diagnostics, confirmed code f6e2 for UI cannot hear ACU and f2e1 for UI stuck button. Unit needs console. Customer not repairing at this time, estimate only.; ordrng 1 W11135391 (Console)"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near North Olmsted, OH 44070

Corina H

Job Details: 04/26/2021

CC that the clothes are coming out wet at the end of the cycle. Ran diag no codes. Ran a calibration. Ran a rinse and spin with clothes. Clothes came out damp. Optest ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT138FZDW

Near Elyria, OH 44035

Gabriel P

Job Details: 04/26/2021

Arrived and had to park in front of Lowes because receiving was closing. Verified issue and door was missing top freezer door bracket and washer. Ordering parts.; ordrng 1 WP2261963 (Top hinge) and 1 WP489467 (Washer)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT316SFDM00

Near Geneva, OH 44041

Jeff M

Job Details: 04/26/2021

The unit is not cooling there is no heat transfer too the condenser. There is no frost pattern on the evap. The compressor is running. The unit needs a new evap and compressor. EST only ; ordrng 1 WPW10507886 (Compressor) and 1 S (S) and 1 W10836706 (Evap)

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Cleveland, OH 44105

Jason N

Job Details: 04/26/2021

"Cc unit not filling, only draining out.Found unit drain hose laying on floor. Secured drain to wall using zip ties. Ran auto cycle. All functions passed."

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Cleveland, OH 44108

Jason N

Job Details: 04/23/2021

"Cc unit not starting.Customer stated unit will not advance cycles. Ran diagnostics, found code f8e1 for no fill/low fill. Found hot water valve not turned on, as well as drain hose laying on floor. Turned hot water valve on, secured drain hose to wall using zip ties to create a loop. Ran auto test and calibration. Op test good."

We serviced a

WHIRLPOOL WASHER

Model WTW57ESVW1

Near Painesville, OH 44077

Joe O

Job Details: 04/23/2021

"Installed listed parts. Ran test cycle. Op test no good. Unit still grinding. Took gear case out, found gear case sticking. Needs gearcase and clutchDo not need 2nd tech on return visit; ordrng 1 3360629 (gear case) and 1 285785 (clutch)"

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