Service History 693

We serviced a
WED4815EW1 WHIRLPOOL
Model DRYER
Near Elyria, OH 44035
Macaulay G.
Job Details: 04/17/2018
Drum not turning while dryer is running. Found broken belt and seized idler pulley. Replaced belt and idler from truck stock.; used 1 341241 (BELT), and 1 WP691366 (PULLEY DRIVE) from stock, Job Cmpltd
We serviced a
KRFF707ESS01 KITCHENAID
Model REFRIGERATOR
Near Strongsville, OH 44149
Chad P.
Job Details: 04/17/2018
Found ice build up on evap again and got into fan. Needs fan with harness assy replaced again and main control as this is a repeat issue. ; ordrng 1 W10843055 (CONTROL) and 1 W11033168 (FAN AND HARNESS ASSY), schdld next appmnt for 4/19 THU
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Edgewood, OH 44004
Arthur V
Job Details: 04/17/2018
Getting one error f8e1 long fill. Needs water valve. Unit spinning properly needs water valve ; ordrng 1 W11210463 (WATER VALVE), schdld next appmnt for 4/20 FRI !,
We serviced a
MAYTAG WASHER
Model MVWB765FW1
Near MENTOR ON THE, OH 44060
Arthur V
Job Details: 04/17/2018
Found water valve assy leaking and needs replaced order valve including housing ; ordrng 1 W11172234 (WATER VALVE W/HOUSING ), schdld next appmnt for 4/19 THU !,
We serviced a
AMANA WASHER
Model NTW4516FW2
Near Ashtabula, OH 44004
Arthur V
Job Details: 04/17/2018
Replaced water valve. Recalibrated. Op test good. No more leaks ; Job Cmpltd,
We serviced a
KENMORE WASHER
Model 110.26732501
Near Geneva, OH 44041
Arthur V
Job Details: 04/17/2018
, Found coupling broken and needs replaced Replaced with truck stock. Op test good ; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5HHGXTQ00
Near Madison, OH 44057
Arthur V
Job Details: 04/17/2018
Cust has a faulty ice maker and he wanted to have water shut off to unit. He does not want repaired ; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW8200YW0
Near Trumbull Township, OH 44041
Arthur V
Job Details: 04/17/2018
, Replaced console assembly. Op test good. Power button much more responsive now. Works every time its pushed. ; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYB02
Near Mentor, OH 44060
Robert A.
Job Details: 04/17/2018
Found lowside leak on evap, repaired, pulled 28”vac w/pump, watched 20min, no change, charged system 5.3oz r134a, pressures good, ran test 4, checked all joints w/uv light, no dye, op test ok; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD612ESS01
Near Solon, OH 44139
Robert A.
Job Details: 04/17/2018
, Installed basket, panel and rails, op test ok; Job Cmpltd,
We serviced a
GGW9200LW0 WHIRLPOOL
Model DRYER
Near Kirtland Hills, OH 44060
Brian M
Job Details: 04/16/2018
Cc that dryer is not heatingFound thermal fuse open, replaced thermal fuse from S/T op test ok ; used 1 WP3390719 (THERMAL FUSE) from stock, Job Cmpltd
We serviced a
IGL730CS0 IKEA
Model RANGE
Near Elyria, OH 44035
Macaulay G.
Job Details: 04/16/2018
Replaced cooling fan. Preheated and tested ok.; Job Cmpltd
We serviced a
ART6121CC WHIRLPOOL
Model RANGE
Near East Cleveland, OH 44112
Corina B
Job Details: 04/16/2018
CC that the control has fff. When plugging unit in fff comes up on control. Fault code fff is control failure. Will need a new control. Called SM to order parts. Advised cust the overlay will be black and not white and is fine with that. ; ordrng 1 WP31771301 (cntrl-elec), schdld next appmnt for 4/20 FRI
We serviced a
FFGF3023LWG FRIGIDIARE
Model RANGE
Near Cleveland, OH 44110
Corina B
Job Details: 04/16/2018
CC that the burners do not light. Cleaned each burner head. Each burner is lighting. Optest ok. ; Job Cmpltd
We serviced a
LSN1000LW2 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44108
Corina B
Job Details: 04/16/2018
Replaced the timer. Optest ok. ; Job Cmpltd
We serviced a
WMH53520CS1 MAYTAG
Model MICROWAVE
Near Brooklyn, OH 44144
Corey L.
Job Details: 04/16/2018
Customer complaint light inside microwave stays on when door is shut and it says close door, replaced interlock door switches, op test good; Job Cmpltd
We serviced a
WRT318FZDM02 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44111
Corey L.
Job Details: 04/16/2018
Customer complaint food is freezing in fridge, temp in ff section 32 degrees on a can of pop and half and half, frz section at 0 degrees, customer stated frz and ff sections were on the lowest settings, found fridge on the fourth snowflake to the right, the lowest setting would be the ost. left snowflake, customer said it still would freeze there, set back to one flake to the left (warmer) of the recommended setting and informed customer which snow flake is the cooler vs warmer settings, also to monitor temps with the setting being lower than recommended; Job Cmpltd
We serviced a
GC3HAXVS02 WHIRLPOOL
Model REFRIGERATOR
Near Willoughby Hills, OH 44094
Brian M
Job Details: 04/16/2018
Cc that bad smell coming from fridge did not find anything out of the ordinary Advised on products to draw smell out of fridge ; Job Cmpltd
We serviced a
LSE7806ACE MAYTAG
Model WASHER/DRYER
Near Westlake, OH 44145
Dan H
Job Details: 04/16/2018
Installed new blower wheel and motor clip, op test no good , idler pulley is making clicking noise, ordering idler pulley ; ordrng 1 WP6-3037050 (pulley), schdld next appmnt for 4/19 THU
We serviced a
WTW7500GW0 WHIRLPOOL
Model WASHER
Near Garfield Heights, OH 44105
Dan H
Job Details: 04/16/2018
Installed new lid lock, op test good ; Job Cmpltd
We serviced a
WMH53520CS1 WHIRLPOOL
Model MICROWAVE
Near Carlisle Township, OH 44044
Macaulay G.
Job Details: 04/16/2018
Door switches not making contact. Replaced door switches from truck stock. Tested ok.; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd
We serviced a
WRF560SEYM05 WHIRLPOOL
Model REFRIGERATOR
Near Amherst, OH 44001
Macaulay G.
Job Details: 04/16/2018
Door was not sealing and caused warm air to draw in and form frost in freezer. Adjusted seal. Tested ok.; Job Cmpltd
We serviced a
WRS325FDAM04 WHIRLPOOL
Model REFRIGERATOR
Near Berea, OH 44017
Chad P.
Job Details: 04/16/2018
Replaced led mod. Op test ok. ; Job Cmpltd
We serviced a
KSC24C8EYY02 KITCHENAID
Model REFRIGERATOR
Near Parma, OH 44130
Chad P.
Job Details: 04/16/2018
Installed evap and drier. Charged unit. Op test ok. Advised to please allow 24 hrs for normal cooling to resume. ; Job Cmpltd
We serviced a
WRF993FIFM00 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44149
Brian M
Job Details: 04/16/2018
Cc that ice is clumping Found IM housing cracked and the plastic housing on ice bin cracked. Ice maker door not sealing correctly causing warm air to enter defrosting ice and then refreezing. Needs ice maker door and bin; ordrng 1 W10702031 (door-ice) and 1 W10898228 (icemaker) and 1 W10911314 (ice-contnr), schdld next appmnt for 4/23 MON
We serviced a
IUD8500BX1 WHIRLPOOL
Model DISHWASHER
Near Lakewood, OH 44107
Corey L.
Job Details: 04/16/2018
Customer complaint a price keeps falling off upper rack, found manifold broken, unit needs new spray manifold, also found screen warped that may cause particles to miss the filter, ordering screen also; ordrng 1 W10340681 (MANIFOLD) and 1 WPW10354786 (screen), schdld next appmnt for 4/19 THU
We serviced a
ATW4675YQ1 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44102
Corey L.
Job Details: 04/16/2018
Installed new lid lock, op test no good, will not agitate, actuator failing, quoted for actuator
We serviced a
JMW8530DAS JENN-AIR
Model WALL OVEN
Near North Royalton, OH 44133
Brian M
Job Details: 04/16/2018
Cc that there is no power at unit. checked power source found 120 v at P1 connector dead Control board Needs control board replaced Called WP Techline Robert SR# 7721756031 to verify Wiring schematic and diagnostics ; ordrng 1 WP74009714 (cntrl-elec), schdld next appmnt for 4/20 FRI
We serviced a
WRT351SFYW00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland Heights, OH 44106
Corina B
Job Details: 04/16/2018
CC that there is water leaking into the ff. Found the drain tube is blocked. And the evap fan is not running. Replaced the fan from t/s and steamed out the drain tube. Put a piece of wire around the heater to keep the water from freezing. Optest ok. ; used 1 WP2315539 (MOTOR-EVAP) from stock, Job Cmpltd
We serviced a
WRB32DMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Avon, OH 44011
Dan H
Job Details: 04/16/2018
Customer complaint that unit is making too much ice, confirmed, found ice maker bail arm in off position, unit was still making ice, installed new ice maker, op test good ; Job Cmpltd
We serviced a
KDTE254ESS0 KITCHENAID
Model DISHWASHER
Near Lorain, OH 44053
Macaulay G.
Job Details: 04/16/2018
Both filters are clogged beyond repair and drain pump Impeller is damaged. Office to order both filters and drain pump.; ordrng 1 W10872845 (filter CUP) and 1 WPW10463906 (filter) and 1 WPW10531320 (pump-drain),
We serviced a
FFHB2740PE5A FRIGIDIARE
Model REFRIGERATOR
Near Sheffield Lake, OH 44054
Macaulay G.
Job Details: 04/16/2018
Replaced water tube, user interface, funnel gasket, gasket kit, and the compound. All tested ok.; Job Cmpltd
We serviced a
WMH53520CS6 WHIRLPOOL
Model MICROWAVE
Near Parma, OH 44130
Chad P.
Job Details: 04/16/2018
Installed control and lamp. Op test ok. Techline. Jared. 7721756721. Made file on repairs. ; Job Cmpltd
We serviced a
WDT970SAHZ0 WHIRLPOOL
Model DISHWASHER
Near Parma Heights, OH 44130
Chad P.
Job Details: 04/16/2018
Installed parts listed. Op test ok. ; Job Cmpltd
We serviced a
JENN-AIR COOKTOP ELE
Model JGD8130ADS
Near Aurora, OH 44202
Robert A.
Job Details: 04/16/2018
Found no spark at left rear burner, needs ignitor; ordrng 1 74004053 (IGNITOR27.78), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 4/19 THU !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model KFCS22EVMS6
Near Reminderville, OH 44202
Robert A.
Job Details: 04/16/2018
Found damper making noise, needs damper; ordrng 1 WPW10594329 (DAMPER ASM), schdld next appmnt for 4/20 FRI 12-4,
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Streetsboro, OH 44241
Robert A.
Job Details: 04/16/2018
Installed adj, op test ok; Job Cmpltd, saved tckt [SdLink\307610d.png],
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS5
Near Streetsboro, OH 44241
Robert A.
Job Details: 04/16/2018
Found plug in disp, removed, tested unit, op test ok; Job Cmpltd, saved tckt
We serviced a
KITCHENAID MICROWAV
Model KOCE500ESS04
Near Cleveland, OH 44139
Robert A.
Job Details: 04/16/2018
ound no power to unit, breaker tripping, found wire off of main fuse in unit, causing short, corrected, turned on power ran diagnostics, 6/8, micro lost com, reset connections, tested unit, op test ok; Job Cmpltd,
We serviced a
DE303 MAYTAG
Model DRYER
Near Avon Lake, OH 44012
Dan H
Job Details: 04/16/2018
Installed new rollers, op test good ; Job Cmpltd
We serviced a
KITCHENAID MICROWAV
Model KOCE500ESS04
Near Cleveland, OH 44139
Gail V.
Job Details: 04/16/2018
ound no power to unit, breaker tripping, found wire off of main fuse in unit, causing short, corrected, turned on power ran diagnostics, 6/8, micro lost com, reset connections, tested unit, op test ok; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KUDS25SHBL1
Near Solon, OH 44139
Robert A.
Job Details: 04/16/2018
Installed panel, handle and disp, op test ok; Job Cmpltd
We serviced a
WHIRLPOOL DISHWASHER
Model KDPE234GPS0
Near Bentleyville, OH 44022
Robert A.
Job Details: 04/16/2018
Checked water temp in sink after water is hot, 107 deg, need to turn up water heater, ran diagnostics, cold water code, suggest running high temp wash, op test ok; Job Cmpltd,
We serviced a
IGL730CS0 IKEA
Model RANGE
Near Independence, OH 44131
Brian M
Job Details: 04/16/2018
Cc that unit displays error code F8E0Ran diagnostics found error code F8E0 stored 6 times, ran auto test everything was fine untill cooling fan part did not turn on, per spec sheet did not find 105 ohms fan and control need replaced ; ordrng 1 W11107275 (FAN) and 1 WPW10613394 (cntrl-elec)
We serviced a
WTW7000DW1 WHIRLPOOL
Model WASHER
Near Parma Heights, OH 44130
Chad P.
Job Details: 04/16/2018
Ran unit on bulky and observed. Water levels check good. Ran calibration and ran service mode to test water level sensor. Checks good. Op test ok. ; Job Cmpltd
We serviced a
MRT311FFFH00 MAYTAG
Model REFRIGERATOR
Near Avon Lake, OH 44012
Macaulay G.
Job Details: 04/16/2018
Found bottom left of freezer door seal is slightly out farther than the rest. The door is sealing well and not drawing in any moisture. Adjusted level of door and used steamer to try to make seal look perfect. There are no issues with the refrigerator. Advised that of customer is still unhappy with seal, to call customer service.; Job Cmpltd
We serviced a
WMH53521HW1 WHIRLPOOL
Model MICROWAVE
Near Avon Lake, OH 44012
Dan H
Job Details: 04/16/2018
Customer complaint of open/close door error code, confirmed, installed new cams and switches, op test good ; Job Cmpltd
We serviced a
KECC667BBL02 KITCHENAID
Model COOK TOP
Near Cleveland, OH 44120
Corey L.
Job Details: 04/16/2018
Customer complaint stove not getting hot enough, all burners are heating, explained how to use the select a size and temperature features, unit is operating as designed ; Job Cmpltd
We serviced a
MGDB850YW2 MAYTAG
Model DRYER
Near Garfield Heights, OH 44125
Corina B
Job Details: 04/16/2018
Replaced the cut off. customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube. Optest ok. ; Job Cmpltd
We serviced a
WET3300XQ0 WHIRLPOOL
Model STACKED WASHER/DRYER
Near Avon Lake, OH 44012
Dan H
Job Details: 04/16/2018
Installed pressure switch, op test good ; Job Cmpltd
We serviced a
WFG540H0ES1 WHIRLPOOL
Model RANGE
Near University Heights, OH 44118
Corina B
Job Details: 04/16/2018
Replaced the parts listed. Optest ok. ; Job Cmpltd
We serviced a
GI6FARXXY00 WHIRLPOOL
Model REFRIGERATOR
Near Avon, OH 44011
Macaulay G.
Job Details: 04/16/2018
Installed spacer for door switch. Dispenser ice ok and no door alarm. Tested ok.; Job Cmpltd
We serviced a
KFIS27CXMS5 WHIRLPOOL
Model REFRIGERATOR
Near Brook Park, OH 44142
Chad P.
Job Details: 04/16/2018
Found unit around 25 f and every thing freezing. Called tech line. Joe. Thermistor checks 6.5k at around 25 to 30f. Thermistor is out of range. To replace the Thermistor. Use p.n. WP12791416. Tech reset power to unit after Thermistor check. Sr# 7721753266Please schedule for early as possible. ; ordrng 1 WP12791416 (THERMISTOR ), schdld next appmnt for 4/19 THU
We serviced a
LSQ9645KQ1 WHIRLPOOL
Model WASHER
Near Shaker Heights, OH 44122
Brian M
Job Details: 04/16/2018
Cc that unit does not finish cycle. Found unit to spin and agitate but would not drain and spin unless timer knob is played with. Needs timer replaced ; ordrng 1 WP3954071 (timer), schdld next appmnt for 4/25 WED
We serviced a
MFI2570FEZ02 MAYTAG
Model REFRIGERATOR
Near Madison Township, OH 44057
Corina B
Job Details: 04/16/2018
CC that the ice bin freezes up in clumps. Found that there is in the fill cup and around the base of the ice maker. Checked the shut off valve, inline and copper water line. Will need a new valve. Called SM to order part ; ordrng 1 WPW10312696 (water inlet valve), schdld next appmnt for 4/18 WED
We serviced a
GU2500XTPQ7 WHIRLPOOL
Model DISHWASHER
Near Willoughby, OH 44094
Corina B
Job Details: 04/16/2018
Replaced the parts listed. Optest ok. ; Job Cmpltd,
We serviced a
WDT730PAHZ0 WHIRLPOOL
Model DISHWASHER
Near Mayfield Heights, OH 44124
Brian M
Job Details: 04/16/2018
Installed door and handle Op test ok; Job Cmpltd
We serviced a
MVWB835DW0 MAYTAG
Model WASHER
Near Avon Lake, OH 44012
Dan H
Job Details: 04/16/2018
Customer complaint that start button is not working, ran diagnostics found f0e3(overload) error code, cleared, user interface test is good, started normal wash cycle, unit started right up, cancelled, started normal wash cycle again, unit started right up, repeated several more times with same results, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd
We serviced a
KDTE204EPA4 KITCHENAID
Model DISHWASHER
Near Bay Village, OH 44140
Dan H
Job Details: 04/16/2018
Customer complaint that upper rack is falling out, confirmed, found right side track broken, welds intact, installed new upper rack tracks, op test good ; Job Cmpltd
We serviced a
KEMC378KSS04 KITCHENAID
Model MICRO OVEN COMBO
Near Rocky River, OH 44116
Dan H
Job Details: 04/16/2018
Installed new cooling fan, op test good ; Job Cmpltd
We serviced a
KSGB900ESS2 KITCHENAID
Model RANGE
Near North Olmsted, OH 44070
Macaulay G.
Job Details: 04/16/2018
Replaced control and two light bulbs. All tested ok.; used 2 8009 (APPLIANCE BULB) from stock, Job Cmpltd
We serviced a
MFI2570FEZ01 MAYTAG
Model REFRIGERATOR
Near Berea, OH 44017
Chad P.
Job Details: 04/16/2018
Installed door. Please allow 24 hrs for normal ice production. Op test ok. ; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET1CHMXKB05
Near Fairport Harbor, OH 44077
Jeff M
Job Details: 04/16/2018
, Gasket is not needed the Bin is actually in contact with the door the Bin is holding the door open; ordrng 2 W10854037 (BIN)s, schdld next appmnt for 4/18 WED 8-12,
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Seven Hills, OH 44131
Jeff M
Job Details: 04/16/2018
The unit is leaking the rails are seizing up need replaced new door seal and needs to be re-leveled; ordrng 1 W10864081 (SEAL) and 1 W11048934 (RAIL ) and 1 W11048936 (OTHER RAIL ), schdld next appmnt for 4/17 TUE 12-5,
We serviced a
JENN-AIR DOWNDRAFTVENT
Model JXD7036YS3
Near Concord Township, OH 44077
Arthur V
Job Details: 04/16/2018
Customer let unit down without filters in place causing unit not to run at all. Raised by hand installed filters. Op test good. Unit working. ; , Job Cmpltd,
We serviced a
WRB329DMBW00 WHIRLPOOL
Model REFRIGERATOR
Near North Olmsted, OH 44070
Corey L.
Job Details: 04/16/2018
Customer complaint of no ice production, found fill tube frozen, water valve failed, unit needs water valve; ordrng 1 W10498976 (water valve)
We serviced a
WED9150WW0 WHIRLPOOL
Model DRYER
Near Chester Township, OH 44026
Corina B
Job Details: 04/16/2018
CC that the unit would turn on then quit, had a burning smell. Found the idler puller was not his the switch. Cleaned the pulley. Optest ok; Job Cmpltd
We serviced a
MVWP475EW0 MAYTAG
Model WASHER
Near Chesterland, OH 44026
Corina B
Job Details: 04/16/2018
CC that the clothes are wet when the cycle is done.ran diag F8E1 – NO FILL, LONG FILL, ran a calibration. A normal load found the cold water is not going threw the water valve. Cust has well water. Cleaned the water valve out, cold water is going threw the valve. Advised cust to use screens in the cold water line. Optest ok. ; Job Cmpltd
We serviced a
MVWC565FW0 MAYTAG
Model WASHER
Near Newbury Township, OH 44065
Corina B
Job Details: 04/16/2018
Replaced the control. Brought core back for return. Optest ok. ; Job Cmpltd
We serviced a
WTW7300DW1 WHIRLPOOL
Model WASHER
Near University Heights, OH 44118
Corey L.
Job Details: 04/16/2018
Installed control kit, op test good; Job Cmpltd
We serviced a
KUIX305ESS1 KITCHENAID
Model ICE MAKER
Near Lakewood, OH 44107
Dan H
Job Details: 04/16/2018
Installed new condenser fan motor, op test good ; Job Cmpltd
We serviced a
KSGG700ESS1 KITCHENAID
Model RANGE
Near Brooklyn Heights, OH 44131
Chad P.
Job Details: 04/16/2018
Installed lights, console, cooktop and bezels. Op test ok. ; Job Cmpltd
We serviced a
MDB4949SDH2 MAYTAG
Model DISHWASHER
Near Chagrin Falls, OH 44022
Corina B
Job Details: 04/13/2018
CC that the top rack is not cleaning. Removed the spray arm found food stuck in the spray arm holes. Removed the food. Put 4 cups on the top rack all 4 cups filled with water. Ran a calibration. Optest ok. ; Job Cmpltd
We serviced a
LGID2475QF3A FRIGIDAIRE
Model DISHWASHER
Near Streetsboro, OH 44241
Corina B
Job Details: 04/13/2018
CC that the dw leaks sometimes on the left side. Removed front panel, started a Norma wash ran for 10 minutes then a rinse cycle. Could not see anywhere where it has been leaking. Can not duplicate problem. Optest ok. ; Job Cmpltd
We serviced a
WRB329DMBW00 WHIRLPOOL
Model REFRIGERATOR
Near North Olmsted, OH 44070
Corey L.
Job Details: 04/13/2018
Customer complaint of no ice production, found fill tube frozen, water valve failed, unit needs water valve; ordrng 1 W10498976 (water valve)
We serviced a
WDF518SAAM WHIRLPOOL
Model DISHWASHER
Near Fairview Park, OH 44126
Corey L.
Job Details: 04/13/2018
Customer complaint dishwasher leaking underneath, found water leaking into wash motor onto floor, wash motor failed, unit needs wash motor; ordrng 1 WPW10567645 (motor-pump), schdld next appmnt for 4/17 TUE
We serviced a
WZF34X16DW01 WHIRLPOOL
Model FREEZER
Near Cleveland, OH 44135
Corey L.
Job Details: 04/13/2018
Unit still not cooling, compressor not running, bench tested compressor, compressor started, contacts on start dev corroded, replaced start device, compressor did not start, unit will not let me enter diagnostics, unit needs a control, customer going on vacation next week until 4/24, customer will call to reschedule, order part when customer reschedules, control assembly # W10847847; used 1 8201786 (STARTER)
We serviced a
KSC24C8EYY02 KITCHENAID
Model REFRIGERATOR
Near Highland Heights, OH 44143
Brian M
Job Details: 04/13/2018
Cc that unit is not cooling ,, Found frost pattern on ff evap but no frost on fr evap spoke to Andrew tech from WP. states that it is low on charge needs dryer filter Sr #7721744180; ordrng 1 eWPW10143759 (dryer1709), schdld next appmnt for 4/17 TUE
We serviced a
WED75HEFW1 WHIRLPOOL
Model DRYER
Near North Ridgeville, OH 44039
Dan H
Job Details: 04/13/2018
Customer complaint that unit is shutting off by itself a few minutes after cycle is started, customer started normal dry cycle, unit completed normal cycle, repeated with same results, moisture sensor is working, ran diagnostics no error codes found, unit is operating as designed ; Job Cmpltd
We serviced a
59675523400 KENMORE
Model REFRIGERATOR
Near Cleveland Heights, OH 44121
Dan H
Job Details: 04/13/2018
Recovered refrigerant, installed compressor , evaporator,and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; Job Cmpltd
We serviced a
MVWC6ESWW1 WHIRLPOOL
Model WASHER
Near Elyria, OH 44035
Macaulay G.
Job Details: 04/13/2018
Pressure switch will need replaced. Customer does not want to repair
We serviced a
LGHB2867PFCA FRIGIDIARE
Model REFRIGERATOR
Near Amherst, OH 44001
Macaulay G.
Job Details: 04/13/2018
Replaced freezer ice maker. Tested operation=ok.; Job Cmpltd
We serviced a
MVWC360AW0 MAYTAG
Model WASHER
Near Elyria, OH 44035
Macaulay G.
Job Details: 04/13/2018
Need different suspension kit to be ordered by office.; ordrng 1 W10780051 (rod kit), schdld next appmnt for 4/18 WED
We serviced a
MBR2258XES1 MAYTAG
Model REFRIGERATOR
Near Amherst, OH 44001
Macaulay G.
Job Details: 04/13/2018
Inspected refrigerator operation, found evaporator fan had failed. Evaporator fan to be ordered by the office.; ordrng 1 W11024089 (motor-evap), schdld next appmnt for 4/17 TUE
We serviced a
WMH53521HZ WHIRLPOOL
Model MICRO OVEN
Near Elyria, OH 44035
Macaulay G.
Job Details: 04/13/2018
Display goes blank after a few uses. Office to order display.; ordrng 1 W11192682 (DISPLAY), schdld next appmnt for 4/24 TUE
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Parma, OH 44134
Arthur V
Job Details: 04/13/2018
The drain hose has a hole in the unit needs a new drain hose ; ordrng 1 W10826733 (DRAIN HOSE ), schdld next appmnt for 4/17 TUE 12-5
We serviced a
MDBTT53AWW2 MAYTAG
Model DISHWASHER
Near Parma, OH 44134
Chad P.
Job Details: 04/13/2018
Installed disp and ran unit 3x to rinse unit out. Op test ok. ; Job Cmpltd
We serviced a
WMH31017HS0 WHIRLPOOL
Model MICROWAVE
Near Strongsville, OH 44149
Chad P.
Job Details: 04/13/2018
Installed lamp and control. Op test ok. ; Job Cmpltd
We serviced a
MAYTAG WASHER
Model MVWC400XW4
Near Chardon Township, OH 44024
Arthur V
Job Details: 04/13/2018
Customer complaint is unit will not spin clothes out. Getting 2 error codes both point to actuator issue. Replaced actuator and recalibrated unit. Op test good Customer states grinding noise was last visit and that it did not reoccur ; used 1 WPW10006355 (ACTUATOR) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS6HEXNS04
Near Strongsville, OH 44136
Jeff M
Job Details: 04/13/2018
Found the fill tube frozen steamed the fill tube out cycle the icemaker unit tested good could not find the cause of the frozen tube; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Mentor, OH 44060
Arthur V
Job Details: 04/13/2018
Cust stated took a long time on bedding cycle. Ran diagnostics gettting a f0e5 error (off balance load) cleared error code. Ran test cycle all functions working. Ran a calibration cycle unit passed. Cust said she heard a strange clicking sound when unit had the off balance load but has not heard it since. Unit checks good. Op test good ; Job Cmpltd,
We serviced a
MVWC415EW2 MAYTAG
Model WASHER
Near Kent, OH 44240
Corina B
Job Details: 04/13/2018
Replaced the control. Brought core back for return. Ran a calibration. Ran a normal load filled fine. Ran a hand wash load overfilled. Ran another calibration. Ran a normal and a hand wash filled half way up the fabric softener cup. Called t/l TJ file #7721743752 to check the pressure hose to see if there is anything blocking the hose from the tub. Advised me that is normal to fill the washer half way up to the fabric softener cup. Removed the tub found soap residue and lint inside the pressure hose on the tub. Cleaned it out. Ran a normal load, filled. Advised cust to use 1-2 tablespoons of he detergent. Optest ok. ; Job Cmpltd
We serviced a
KSC24C8EYY02 KITCHENAID
Model REFRIGERATOR
Near Highland Heights, OH 44143
Brian M
Job Details: 04/13/2018
Cc that unit is not cooling ,, Found frost pattern on ff evap but no frost on fr evap spoke to Andrew tech from WP. states that it is low on charge needs dryer filter Sr #7721744180 ; ordrng 1 WPW10143759 (dryer1709), schdld next appmnt for 4/17 TUE
We serviced a
MVWC416FW1 WASHER
Model MAYTAG
Near Cleveland, OH 44132
Dan H
Job Details: 04/13/2018
Customer complaint of loud noise during spin cycle, ran manual test cycle for high speed spin and heavy agitate, no unusual noises heard, ran drain and spin cycle with wet load in, no unusual noises heard, unit is operating as designed ; Job Cmpltd
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Strongsville, OH 44149
Jeff M
Job Details: 04/13/2018
The residue that’s been left behind on clothes I think it’s a result of her cleaning washer with raw bleach. Recommended to customer to switch from bleach white vinegar. Check for codes had no codes recalibrated the load unit tested good; Job Cmpltd,
We serviced a
FRIGIDAIRE RANGE
Model FPGF3081KFK
Near Seven Hills, OH 44131
Jeff M
Job Details: 04/13/2018
I preheated the oven to 350. After 60 minutes the oven was still at 3:50 unit tested good; Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Warrensville Heights, OH 44122
Jeff M
Job Details: 04/13/2018
The heating element was open and shorting on the cabinet. Replace the heating element and the thermal fuse unit tested good; used 1 279838 (ELEMENT), and 1 3392519 ([Alt for WP3392519) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Mayfield, OH 44143
Jeff M
Job Details: 04/13/2018
he unit temp in the fridge was 38 temp in the freezer was -3 customer wants it colder. I bumped booth fridge and freezer setting from 5 to 6 recommended setting is 4; Job Cmpltd,
We serviced a
FRIGIDAIRE DISHWASHER
Model FGHD2465NF1A
Near Eastlake, OH 44095
Arthur V
Job Details: 04/13/2018
Found unit getting a error states clean s. Unit needs console. Talked to Bob at techline order UI. ; ordrng 1 807545704 (console assembly), schdld next appmnt for 4/18 WED !,
We serviced a
FRIGIDAIRE RANGE
Model FFGF3023LBD
Near Willowick, OH 44095
Arthur V
Job Details: 04/13/2018
, Replaced control,overlay and oven sensor. Tested at 350 unit op test good. ; Job Cmpltd,