Service History 694

We serviced a
JENN-AIR RANGE
Model JES1450DS0
Near Solon, OH 44139
Robert A.
Job Details: 12/11/2017
ound part recieved black, unit is ss; ordrng 1 W10738936 (GLASS TOP SS), schdld next appmnt for 12/18 MON !,
We serviced a
WRT311FZDB00 whirlpool
Model refrigerator
Near Sheffield Lake, OH 44054
Paul H.
Job Details: 12/11/2017
Replaced ice maker, cycled and filled, functions correctly.; Job Cmpltd,
We serviced a
WDT750SAHZ0 dishwasher
Model whirlpool
Near Sheffield Lake, OH 44054
Paul H.
Job Details: 12/11/2017
We serviced a
GI7FVCXWY03 whirlpool
Model refrigerator
Near Avon Lake, OH 44012
Paul H.
Job Details: 12/11/2017
Another company replaced quite a few item, one was the damper control, that was a miss as RC is about 15F, will need to be changed, no ice production appears to be due to a frozen line, will ensure good seal/permagum when replacing damper; ordrng 1 WPW10247377 (control),
We serviced a
MVWC400XW4 maytag
Model washer
Near Avon Lake, OH 44012
Paul H.
Job Details: 12/11/2017
Ran diagnostics, f7e1 basket speed sensor fault, cleared and ran auto test, some rough sounds on spin, believe gearcase is starting to have troubles, ordering, will do shifter at same time; ordrng 1 W10806333 (gearcase) and 1 WPW10006355 (actuator)
We serviced a
KFIS27CXMS5 WHIRLPOOL
Model REFRIGERATOR
Near Brook Park, OH 44142
Dan H
Job Details: 12/11/2017
Installed new ice bin optic sensors, op test good ; Job Cmpltd
We serviced a
ED5LVAXVQ00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland Heights, OH 44118
Corina B
Job Details: 12/11/2017
Remounted the ice dispenser door. Steamed im bin out. Optest ok. ; Job Cmpltd
We serviced a
WED49STBW1 whirlpool
Model dryer
Near Avon, OH 44011
Paul H.
Job Details: 12/11/2017
Console damaged, needs replaced, need two end caps, main panel ; ordrng 1 W10671235 (panel-cntl) and 1 WPW10520780 (panl) and 1 WPW10520782 (panl),
We serviced a
KSC23C8EYY02 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44120
Corina B
Job Details: 12/11/2017
CC that the fz is frosting up and not cooling in the ff. Ff 49 fz 5. Replaced the brass thermistor with the plastic thermistor from t/s. Optest ok; used 1 W10902214 (THERMISTOR) from stock, Job Cmpltd
We serviced a
WRF767SDEM01 whirlpool
Model refrigerator
Near Avon, OH 44011
Paul H.
Job Details: 12/11/2017
Door alignment is due to unit not being level, doors check fine, looked over unit for water line issues, found none, unit checks good.; Job Cmpltd
We serviced a
WRS325SDHZ00 whirlpool
Model refrigerator
Near Avon, OH 44011
Paul H.
Job Details: 12/11/2017
Found factory connector not connected fully in diffuser assembly, corrected, this is where thermistor connects, advised RTM to give 24 hours and re-evaluate.; Job Cmpltd,
We serviced a
KOCE500ESS01 kitchenaid
Model micro oven
Near Westlake, OH 44145
Paul H.
Job Details: 12/11/2017
Disassembled door and showed customer, cleaned glass, reassembled, customer preheated for me to observe fan noise, did not observe noise today, tested fine; Job Cmpltd
We serviced a
KEBS207DBL10 wall oven
Model kitchenaid
Near Westlake, OH 44145
Paul H.
Job Details: 12/11/2017
Replaced hinges to lower oven door, opens and closes properly now, preheated both ovens to check temps, temps accurate, op test ok.; Job Cmpltd,
We serviced a
KDTE254ESS2 kitchenaid
Model dishwasher
Near Grafton, OH 44044
Paul H.
Job Details: 12/11/2017
Replaced outer door panel, looks good.; Job Cmpltd
We serviced a
KRMF706ESS01 kitchenaid
Model refrigerator
Near Grafton, OH 44044
Paul H.
Job Details: 12/11/2017
Cc that RH FF door has too much up and down play now, LH track on upper drawer in FC has a faulty stop, still haven’t received LH door or nameplate or mullion, will bring shims and washers to address RH door issues, at customer request put old door back on, found issue with RH door, cam was never moved over, corrected, scheduling for remainder of work; ordrng 1 W11131390 (LH UPPER TRACK) and 1 W11161915 (RH UPPER TRACK),
We serviced a
KDFE104DWH5 KITCHENAID
Model DISHWASHER
Near Broadview Heights, OH 44147
Chad P.
Job Details: 12/11/2017
Found neutral wire in junction box shorted. Corrected. Op test ok. Found shut off keeps turning. Advised to contact a plumber for shut off valve. ; Job Cmpltd,
We serviced a
15953000 MAYTAG
Model DISHWASHER
Near Perry Township, OH 44081
Jeff M
Job Details: 12/11/2017
The unit is making a loud grinding sound. I tryed to clean the sump I found glass n 2 screws. I didn’t fix the unit, needs a new sump assy.; ordrng 1 W10782773 (SUMP),
We serviced a
GSC25C6EYY02 WHIRLPOOL
Model REFRIGERATOR
Near Painesville, OH 44077
Jeff M
Job Details: 12/11/2017
The diffuser is cycling constantly motor is most likely shorted to ground internally allowing it to constantly cycle not find home position. Needs new diffuser. I left the diffuser unplugged in the open position with the cover off so the fridge section for the most part will work; ordrng 1 W10572852 (diffuser),
We serviced a
WFE320M0AS0 WHIRLPOOL
Model RANGE
Near Painesville, OH 44077
Jeff M
Job Details: 12/11/2017
The rr burner was open I lifted to top and visually seen the open element; ordrng 1 WP8273994 (RR BURNER ),
We serviced a
LGHB2867PF3 FRIGIDAIRE
Model REFRIGERATOR
Near Painesville, OH 44077
Jeff M
Job Details: 12/11/2017
The units lower ICEMAKER was frozen for the fill tube enters the icemaker I clean the block could not find any sort of solid debris blocking the inlet cleaned, frosted, and reassembled; Job Cmpltd
We serviced a
GZ25FSRXYY5 WHIRLPOOL
Model REFRIGERATOR
Near MENTOR ON THE, OH 44060
Jeff M
Job Details: 12/11/2017
The unit was leaking had a frozen drain I steamed the drain out install new drain kit unit tested good; used 1 W10619951 (TUBE-DRAIN)
We serviced a
KFIV29PCMS03 KITCHENAID
Model REFRIGERATOR
Near Painesville Township, OH 44077
Jeff M
Job Details: 12/11/2017
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
MDB4949SDM3 MAYTAG
Model DISHWASHER
Near Cleveland Heights, OH 44121
Dan H
Job Details: 12/11/2017
Customer complaint that unit stops and starts mid cycle on auto cycle, customer had unit running on quick wash cycle when tech arrived, cancelled ran diagnostics, found f6e4(float switch open) error code, float switch is good, ran test cycle, unit completed test cycle, no error codes after test cycle, started auto cycle, unit never shut off, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd
We serviced a
GSL25JFTEBS GE
Model REFRIGERATOR
Near North Madison, OH 44057
Jeff M
Job Details: 12/11/2017
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WTW5640XW3 WHIRLPOOL
Model WASHER
Near Richmond Heights, OH 44143
Chad P.
Job Details: 12/11/2017
Found drain line from pump to rear cabinet leaking through pin hole. Needs line replaced. ; ordrng 1 W10899966 (DRAIN LINE),
We serviced a
WRX735SDBM03 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland Heights, OH 44121
Dan H
Job Details: 12/11/2017
Upon inspectino of unit i do not belive unit needs new door gasket, just some adjustments
We serviced a
WDF330PAHW0 WHIRLPOOL
Model WASHER
Near WILOUGHBY HLS, OH 44094
Dan H
Job Details: 12/11/2017
Customer complaint that unit is not spraying water, ran diagnostics, no error codes found, ran test cycle, wash motor never started, wash motor is recieving 120vac, unit needs new sump assembly; ordrng 1 WPW10482462 (sump and seal assy), schdld next appmnt for 12/18 MON
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near WILOUGHBY HLS, OH 44094
Dan H
Job Details: 12/11/2017
Customer complaint that unit is leaking oil, confirmed, unit needs new gearcase; ordrng 1 W11035751 (gearcase), schdld next appmnt for 12/18 MON
We serviced a
MVWC565FW0 MAYTAG
Model WASHER
Near WILOUGHBY HLS, OH 44094
Dan H
Job Details: 12/11/2017
Customer complaint that spring came off, found suspension mounts broken, unit needs new suspension; ordrng 1 W11130362 (SUSPENSION ), schdld next appmnt for 12/18 MON
We serviced a
WRB322DMBM00 WHIRLPOOL
Model REFRIGERATOR
Near WILOUGHBY HLS, OH 44094
Dan H
Job Details: 12/11/2017
Customer complaint that unit is not cooling, evaporator fan is running, no frost pattern on evaporator, condenser fan and compressor are running, compressor amp draw at 0.5amps, tapped system, found in a 20” vacuum, added half charge, frost pattern improved, unit needs new compressor and evaporator ; ordrng 1 W10507884 (compressor) and 1 WPW10317013 (evaporator), schdld next appmnt for 12/18 MON
We serviced a
MDB4949SDZ0 MAYTAG
Model DISHWASHER
Near WILOUGHBY HLS, OH 44094
Dan H
Job Details: 12/11/2017
Customer complaint that unit is not going through cycles, ran diagnostics, no error codes found, ran test cycle, unit filled, wash motor started, unit sprays, unit drained, heater is working, unit is operating as designed ; Job Cmpltd
We serviced a
WTW8040DW4 WHIRLPOOL
Model WASHER
Near WILOUGHBY HLS, OH 44094
Dan H
Job Details: 12/11/2017
Customer complaint that unit is making a lot of noise, found suspension mounts broken, unit needs new suspension; ordrng 1 W11027214 (suspension), schdld next appmnt for 12/18 MON
We serviced a
KUIX305ESS1 KITCHENAID
Model ICE MACHINE
Near Shaker Heights, OH 44122
Corina B
Job Details: 12/11/2017
CC that the unit is not making ice. Turned unit on, 120v. Ran diag compressor started, fans running. Checked the voltage to the water valve, 0v. Will need a new control. Called GS to order part. ; ordrng 1 W11034363 (CONTROL), schdld next appmnt for 12/19 TUE
We serviced a
KODE500EBL02 KITCHENAID
Model RANGE
Near Highland Heights, OH 44143
Chad P.
Job Details: 12/11/2017
, Found both ovens under temps. Found service pointer for this issue. Needs control kit installed. ; ordrng 1 W11087449 (CONSOLE KIT)
We serviced a
ED2FHEXSQ02 WHIRLPOOL
Model REFRIGERATOR
Near Garfield Heights, OH 44125
Corina B
Job Details: 12/11/2017
CC that the ff is not cooling. Ff 32 fz 1. Temp for the ff is set at the coldest setting. Will need a thermostat. Called GS to order part. ; ordrng 1 W11088945 (THERMOSTAT), schdld next appmnt for 12/19 TUE
We serviced a
KDTE234GPS0 KITCHENAID
Model DISHWASHER
Near Seven Hills, OH 44131
Corina B
Job Details: 12/11/2017
Replaced the pump and motor. Ran calibration. Used water sheet for under the dw. Optest ok. ; Job Cmpltd
We serviced a
WFE770H0FZ1 WHIRLPOOL
Model RANGE
Near Independence, OH 44131
Corina B
Job Details: 12/11/2017
CC that the oven light got bright then popped. Checked the lightbulb, was burned out. Replaced the lightbulb from the t/s. Heated oven to 350*. Optest ok. ; used 1 8009 (APPLIANCE BULB) from stock, Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Cleveland, OH 44102
Brian B
Job Details: 12/11/2017
Found plug broke off in door hole. Drilled out plug and reversed doors. Optest ok.; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model KUDS03STSS3
Near Solon, OH 44139
Robert A.
Job Details: 12/11/2017
Found water valve leaking/cracked, lights on disp will not go off, reset connections, ng, needs in door disp, checked disp, shorted, needs dispCust to replace; ordrng 1 W10077801 (DOOR DISP91.85 NLA) and 1 W10648041 (VALVE 60.89) and 1 WPW10199696 (DISP107.00), used 1 SHIPPING (SHIPPING AND HANDLING)
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW1
Near Bedford, OH 44146
Robert A.
Job Details: 12/11/2017
Ran diognastics, locked rotor, basket spins free, checked under unit, gearcase leaked corroding connections see pic; ordrng 1 W10754448 (CLUCH) and 1 W10777955 (HARNESS) and 1 W10811956 (GEARCASE) and 1 W10915700 (STATOR) and 1 W10915701 (ROTOR), schdld next appt
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ01
Near Olmsted Township, OH 44138
Macaulay G.
Job Details: 12/11/2017
Previously installed plastic shim had come off. Installed new plastic shim. Ice maker tests ok. Instructed customer that if issue occurs again, that we will have to order a new door since the dip in the side of the door that causes these issue, is very large. A new door may eventually be needed.; used 1 WP2177331 (DOOR SPACER) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFI2067AES
Near Parma, OH 44129
Macaulay G.
Job Details: 12/11/2017
Starter device on compressor is open and not allowing compressor to start. Office to order start device.; ordrng 1 W10613606 (start-dev), schdld next appmnt for 12/19 TUE 8-12,
We serviced a
LA5558XTW2 WHIRLPOOL
Model WASHER
Near South Euclid, OH 44121
Corina B
Job Details: 12/11/2017
Will need a clutch and brake a drive tube. ; ordrng 1 285785 (clutch) and 1 W10820043 (brake & drive tube), schdld next appmnt for 12/18 MON 8-11
We serviced a
WRS325FDAM01 WHIRLPOOL
Model REFRIGERATOR
Near Dorset, OH 44032
Dan H
Job Details: 12/11/2017
Installed new led modules, op test good ; Job Cmpltd
We serviced a
MVWX700XL2 MAYTAG
Model WASHER
Near Painesville, OH 44077
Dan H
Job Details: 12/08/2017
Customer complaint that unit is not completing cycles, ran diagnostics found f8e1(long/no fill) error code, found drain hose installed lower than 39” minimum hieght requirement, corrected, started normal wash cycle, unit filled and advanced to wash cycle, unit is operating as designed ; Job Cmpltd
We serviced a
KGST307HBS6 KITCHENAID
Model RANGE
Near Willoughby, OH 44094
Corina B
Job Details: 12/08/2017
Replaced the UI. Heated oven to 350*. Optest ok. ; Job Cmpltd
We serviced a
KSRS25IKSS01 KITCHENAID
Model REFRIGERATOR
Near Willoughby, OH 44094
Corina B
Job Details: 12/08/2017
Replaced the im. Open n/g. Replaced the water valve. Im filled. Optest ok. ; used 1 W10408179 (VALVE-INLET) from stock, Job Cmpltd
We serviced a
MVWC425BW0 MAYTAG
Model WASHER
Near Oberlin, OH 44074
Paul H.
Job Details: 12/08/2017
When I arrived unit was paused, sensing light blinks when unit is paused, pressed start and unit fired right up, canceled cycle, ran diagnostics, no errors, ran auto test, tested fine, explained pause to customer
We serviced a
M1TXEGMYW01 WHIRLPOOL
Model REFRIGERATOR
Near Maple Heights, OH 44137
Chad P.
Job Details: 12/08/2017
Turned on and not hooked up to water. Turned off. Op test ok. ; Job Cmpltd,
We serviced a
WRF757SDEM01 WHIRLPOOL
Model REFRIGERATOR
Near Olmsted Falls, OH 44138
Chad P.
Job Details: 12/08/2017
, Installed drain pan and tube. Op test ok ; Job Cmpltd
We serviced a
WED5000DW2 WHIRLPOOL
Model DRYER
Near Elyria, OH 44035
Paul H.
Job Details: 12/08/2017
Dryer not starting, checked source, one leg missing, checked breaker on side tripped? Reset breaker and tested, ran a heat dry, everything functions fine, not sure why breaker tripped, op test ok.; Job Cmpltd,
We serviced a
AGR6303MFS0 AMANA
Model RANGE
Near Elyria, OH 44035
Paul H.
Job Details: 12/08/2017
Changed spark module, lit bake and broil multiple times, lit every time, preheated to 350, op test ok.; Job Cmpltd
We serviced a
WDF560SAFB1 WHIRLPOOL
Model DISHWASHER
Near Elyria, OH 44035
Paul H.
Job Details: 12/08/2017
Mounting screws fell out, original installer cut mounting brackets back, installed screws too far back, ordering brackets to correct; ordrng 2 WP8269145 (brckt-mtg)s,
We serviced a
WRT311FZDW00 WHIRLPOOL
Model REFRIGERATOR
Near Mentor-on-the-Lake, OH 44060
Dan H
Job Details: 12/08/2017
Customer complaint that unit is freezing food in fresh food section, fresh food section temperature at 39 degrees, called whirpool techline spoke with rick, techline determined unit is unrepairable, techline sent order for possible product replacement file# 7720757631; Job Cmpltd
We serviced a
WHIRLPOOL DRYER
Model WGD49STBW2
Near Burton, OH 44021
Robert A.
Job Details: 12/08/2017
Ran unit, good airflow to outside, unit heating, watched heat cycle on and off several times, working correct, op test okCust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.; Job Cmpltd,
We serviced a
WRX735SDBM00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44119
Dan H
Job Details: 12/08/2017
Installed new control, op test good ; Job Cmpltd
We serviced a
WFG540H0EH1 WHIRLPOOL
Model RANGE
Near Garfield Heights, OH 44125
Corina B
Job Details: 12/08/2017
CC that they smell gas when the bake is on. Turned oven to 350* smelled gas at first then went away. Oven is heating properly. Adjusted 2 of the burners to a simmer. Optest ok. ; Job Cmpltd
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Strongsville, OH 44136
Macaulay G.
Job Details: 12/08/2017
Replaced timer and tested. Heating and timer advancing ok.; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFC2062FEZ01
Near Rocky River, OH 44116
Brian B
Job Details: 12/08/2017
Replaced filter head with lines. Tested water.pressure is too low. Customer has saddle valve in basement. Whirl recommends installing an inline valve which will supply better water pressure to machine. Optest ok.; Job Cmpltd
We serviced a
MAYTAG WASHER
Model MVWC416FW0
Near Auburn Township, OH 44023
Robert A.
Job Details: 12/08/2017
Ran diognastics, motor fault, shifter fault, sensor fault, checked under unit, found shaft dropped down damaging motor and belt, also needs gearcase, shifter and cover see picsTalked w/ab; ordrng 1 W10721967 (SPLUCH) and 1 W10832724 (MOTOR) and 1 W10913953 (SHIFTER) and 1 W11035747 (GEARCASE) and 1 WPW10006384 (BELT) and 1 WPW10550173 (COVER), schdld next appmnt for 12/18 MON !,
We serviced a
GE REFRIGERATOR
Model PFE28RSHESS
Near Auburn Township, OH 44023
Robert A.
Job Details: 12/08/2017
Installed ff fan kit and update, op test ok; Job Cmpltd,
We serviced a
AMANA REFRIGERATOR
Model AFI253SERM02
Near Strongsville, OH 44136
Macaulay G.
Job Details: 12/08/2017
Inlet water line to ice maker burst due to water bleeding past valve. Office to order valve and inlet water line.; ordrng 1 12961401 (tube w/waterline) and 1 W10312696 (valve-inlt), schdld next appmnt for 12/18 MON !
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ00
Near Strongsville, OH 44136
Macaulay G.
Job Details: 12/08/2017
Unit not cooling at all. Amp draw showed likely restriction. Reclaimed refrigerant and replaced drier with truck stock dye drier. Charged unit with small amount of r134a to check for restrictions. Took close to 10 minutes to equalize pressures. Check my drier solder for restrictions, no restrictions from my soldering. Determined that restriction is before drier. Contacted whirlpool (case#7720754330). Informed of findings and advised to replace dryer again. Did and made no difference. Amp draw was .34 and recorded pressures. Tech line had me contact another division of whirlpool because of unit being lowes stock now. Lowes will have to contact their whirlpool representative to have unit swapped.; used 2 WPW10143759 (DRIER) from stock, Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KUDS30SXSS8
Near Bay Village, OH 44140
Brian B
Job Details: 12/08/2017
Upper rack adjusters broken. Replaced from t/s.. op test ok.; used 1 W10712394 (ADJUSTER (SET OF 2)) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model MDBH979AWS2
Near Bay Village, OH 44140
Brian B
Job Details: 12/08/2017
Replaced control panel. Ran test cycle. Op test ok.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
WFC310S0ES0 WHIRLPOOL
Model RANGE
Near Amherst, OH 44001
Paul H.
Job Details: 12/08/2017
Issue is RF burner staying on, issue in infinite switch, ordering; ordrng 1 WP3148952 (switch-inf),
We serviced a
WMH53520CS6 WHIRLPOOL
Model MICROWAVE
Near North Ridgeville, OH 44039
Paul H.
Job Details: 12/08/2017
Issue is door interlock related, just used t/s a couple of calls ago, ordering, explained to customer; ordrng 1 W10450407 (harns-wire)
We serviced a
WHIRLPOOL WASHER
Model MAV2757AWW
Near Maple Heights, OH 44137
Robert A.
Job Details: 12/08/2017
Ran u it found in adj shaft not moving correctly, making grinding noise, needs gear case, timer knob broken , rear stabilizer not moving, frozen in place, belt warn Need special maytag tools for repair 3 hrs; ordrng 1 12002213 (THRUST BEARING KIT) and 1 21002073 (TIMER KNOB) and 1 21002221 (STABLIZER) and 1 35-6615 (TRANS) and 1 WP21002026 (SNUBER) and 1 WP21352320 (BELT) and 1 WP35-6714 (BRAKE) and 1 WP35-6918 (STATOR),
We serviced a
WED95HEXW1 WHIRLPOOL
Model DRYER
Near Middleburg Heights, OH 44130
Chad P.
Job Details: 12/08/2017
Installed pulley. Op test ok. ; Job Cmpltd,
We serviced a
WDT720PADM2 WHIRLPOOL
Model DISHWASHER
Near Brecksville, OH 44141
Chad P.
Job Details: 12/08/2017
Installed parts listed. Op test ok. ; Job Cmpltd
We serviced a
JCD2295KES JENNAIRE
Model REFRIGERATOR
Near Brecksville, OH 44141
Chad P.
Job Details: 12/08/2017
Installed Thermistor. Op test no good. When water was turned on found the filter head is now cracked and leaking. Turned water off to unit. ; ordrng 1 WP67004106 (FILTER HOUSING),
We serviced a
JENN-AIR RANG
Model JDR8895AAWE
Near Solon, OH 44139
Robert A.
Job Details: 12/08/2017
Installed clock asm, tested. Both ovens, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
WDT920SADM WHIRLPOOL
Model DISHWASHER
Near North Ridgeville, OH 44039
Alice M.
Job Details: 12/08/2017
Adjusted set screws as tight as they would go, after making sure mount posts are as tight as possible, functioning correctly, ; Job Cmpltd,
We serviced a
KUDC10FXSS5 KITCHENAID
Model DISHWASHER
Near Rocky River, OH 44116
Paul H.
Job Details: 12/08/2017
Replaced main control and user interface, tested all pads/LEDs, all function correctly now including heat dry, op test ok.; Job Cmpltd
We serviced a
RGD4340SQ1 WHIRLPOOL
Model DRYER
Near Euclid, OH 44117
Dan H
Job Details: 12/08/2017
Customer complaint complaint little or no heat, confirmed, found thermal fuse open, jumoed out, unit heated, installed new thermal fuse, op test good ; used 1 3392519 ([Alt for WP3392519) from stock, Job Cmpltd
We serviced a
FFHS2611LW4 FRIGIDAIRE
Model REFRIGERATOR
Near Willoughby, OH 44094
Dan H
Job Details: 12/08/2017
Customer complaint ice maker not making ice, confirmed Ice maker is receiving 120vac, failed ice maker, ordering ice maker ; ordrng 1 241798224 (ice maker), schdld next appmnt for 12/15 FR
We serviced a
GR450LXLT0 WHIRLPOOL
Model RANGE
Near Willoughby, OH 44094
Dan H
Job Details: 12/08/2017
Customer complaint that left rear element is not working, confirmed, element is recieving 240vac, unit needs new left rear element; ordrng 1 W10823698 (elmnt-surf), schdld next appmnt for 12/15 FR
We serviced a
LEQ9030PQ1 WHIRLPOOL
Model DRYER
Near Cleveland Heights, OH 44118
Corina B
Job Details: 12/08/2017
CC that the unit is not drying. Turned unit on, no heat. Checked the voltage to the unit, correct. Found the heating element was open. Replaced the element from t/s. Vacuumed the unit out. Optest ok. ; used 1 279838 (ELEMENT) from stock, Job Cmpltd
We serviced a
WHIRLPOOL DRYER
Model WED5790VQ1
Near Avon Lake, OH 44012
Brian B
Job Details: 12/08/2017
, Dryer not heating. Found open contacts. Will need new timer. Office to order. Their maintenance people will install. No return visit.; ordrng 1 WPW10185982 (TIMER 11658),
We serviced a
KITCHENAID DISHWASHER
Model KUDS30FXSS9
Near Solon, OH 44139
Robert A.
Job Details: 12/08/2017
Ran diagnostics 4-3 motor not running, found motor humming, found upper adjusters broken, replaced, cleared sump of pieces of adjuster, ran diagnostics cycle, op test okRun hot water in sink before starting unit; used 1 W10712394 (ADJUSTER (SET OF 2)) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model MGD8200FW0
Near Moreland Hills, OH 44022
Robert A.
Job Details: 12/08/2017
Found a screw missing from front pannel causing a rattle, replaced, ran unit, op test okUhas a foil accordion style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.; Job Cmpltd,
We serviced a
GH7155XKB0 WHIRLPOOL
Model MW-HOOD COMBO
Near Cleveland Heights, OH 44118
Corina B
Job Details: 12/08/2017
CC that the touch pad the overlay is coming off. Found the touch pad is working as designed. Heated a cup of water, it heated. Optest ok. ; Job Cmpltd
We serviced a
KRFC704FPS00 KITCHENAID
Model REFRIGERATOR
Near Waite Hill, OH 44094
Dan H
Job Details: 12/08/2017
Customer complaint that unit is not making ice, confirmed ice bin is empty, ran test mode on ice maker, ice maker did not cycle, ice maker is recieving 12vdc, unit needs new ice maker ; ordrng 1 W10908391 (icemaker), schdld next appmnt for 12/15 FRI
We serviced a
LA5558XTW2 WHIRLPOOL
Model WASHER
Near South Euclid, OH 44121
Corina B
Job Details: 12/08/2017
Replaced the dogs and gear case. Open ng. Will need sr tech. With me.; schdld next appmnt for 12/11 MON
We serviced a
JEC3430BB00 JENNAIRE
Model COOK TOP
Near Seven Hills, OH 44131
Chad P.
Job Details: 12/08/2017
Found grommets did not come with cook top. Called Marcone asked if they come as a set and do they come with the tool to align them. Marcone is calling me back when they get the tool part number. ; ordrng 4 W10559484 (grommet)s,
We serviced a
WFE320M0EW1 WHIRLPOOL
Model RANGE
Near Cleveland, OH 44109
Chad P.
Job Details: 12/08/2017
Found both drawer and front panel out of alignment. Needs drawer and panel replaced. Morning for install appt please. ; ordrng 1 W10813962 (DRAWER) and 1 WP8053339 (PANEL),
We serviced a
WFW94HEXW2 WHIRLPOOL
Model WASHER
Near Westlake, OH 44145
Paul H.
Job Details: 12/08/2017
Ran diagnostics, f9e1 long drain, cleared and ran test cycle, definitely not draining properly, unit is stacked and will be difficult to replace drain pump without two techs, ordering pump; ordrng 1 WPW10241025 (pump-water),
Near North Olmsted, OH 44070
Paul H.
Job Details: 12/08/2017
WED5000DW2 WHIRLPOOL DRYERVerified no heat, checked outlet, incorrect, L1-N 30VAC, L2-N 240, L1-L2 about 120, advised customer to have electrician correct; Job Cmpltd
We serviced a
KMHC319ESS0 KITCHENAID
Model MICROWAVE
Near Olmsted Township, OH 44138
Paul H.
Job Details: 12/08/2017
Interior light will intermittently not come on when door is opened, when that occurs unit will not cook, issue is not bulb related but interlock related, replaced interlocks from t/s, opened and closed door multiple times, light cycled appropriately, heated a mug of water, heated fine, op test ok.; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd
We serviced a
KRFF707ESS01 KITCHENAID
Model REFRIGERATOR
Near Mayfield, OH 44143
Chad P.
Job Details: 12/08/2017
Sensor harness installed. Unit has defrosted since last visit. Op test ok. ; Job Cmpltd,
Near Highland Heights, OH 44143
Chad P.
Job Details: 12/08/2017
WTW8900BC0 WHIRLPOOL WASHERRemoved dime from under agitator. Op test ok. ;
We serviced a
WRX735SDBM02 WHIRLPOOL
Model REFRIGERATOR
Near Oberlin, OH 44074
Paul H.
Job Details: 12/08/2017
Unit had a batch in IM, not cycling, harvest thermostat has failed, replaced IM from t/s, cycled and filled, op test ok.; used 1 W10882923 (ICE MAKER ASSY) from stock, Job Cmpltd
We serviced a
WHIRLPOOL STACK W/D
Model WET3300SQ2
Near Avon Lake, OH 44012
Brian B
Job Details: 12/08/2017
Replaced water pump. Ran test cycle. Optest ok.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017FS0
Near Columbia Township, OH 44028
Macaulay G.
Job Details: 12/08/2017
avity light flickers and display says door is open when it is not. Replaced door switches/ wire harness from truck stock. Tested ok.; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd,
We serviced a
JMW9527DAS JENN-AIR
Model WALL OVEN
Near Kirtland, OH 44094
Dan H
Job Details: 12/08/2017
Installed new control and hinges, op test no good, unable to set clock, timers are not working, new control is faulty, ordering new control; ordrng 1 WP74009716 (cntrl-elec), schdld next appmnt for 12/15 FRI
We serviced a
MAYTAG DRYER
Model MDE5500AYW
Near Aurora, OH 44202
Robert A.
Job Details: 12/08/2017
Found rear rollers hard to turn, pulley starting to make noise, unit needs cleaned; ordrng 2 12001541 (ROLLER3018)s and 1 WP6-3700340 (PULLY 1652), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 12/18 MON 8
We serviced a
WHIRLPOOL WASHER
Model MHW8200FW0
Near Cleveland, OH 44113
Brian B
Job Details: 12/08/2017
Replaced door lock. Ran diag and cleared code. Ran test cycle. Optest ok.; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWC200BW0
Near Westlake, OH 44145
Macaulay G.
Job Details: 12/08/2017
Speed fault sensor errors. Ran through test cycles. Washer leaks from gear case. Customer does not want to repair.; , Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model WED7990FW0
Near Parma Heights, OH 44130
Macaulay G.
Job Details: 12/08/2017
Not registering correct water level in dryer, ordering wiring harness with switches again. Customer also informed that the dryer turns on by itself. No errors for Control boards. Order user interface and main control board. Office to order harness, UI, and main control.; ordrng 1 W10919210 (panel-cntl) and 1 W11038309 (cntrl-elec) and 1 W11110114 (harns-wire), schdld next appmnt for 12/15 FRI 2-5,
We serviced a
MDG6700AWW MAYTAG
Model DRYER
Near Mentor-on-the-Lake, OH 44060
Dan H
Job Details: 12/07/2017
Installed new thermostat, op test good ; Job Cmpltd