Near Aurora, OH 44202
Tim G.
Job Details: 06/02/2017
Whirlpool electric range WFE515S0ES0, Customers complaint is that the unit takes too long to heat up. Checked the power to the unit at the terminal block and found a steady 240vac. Checked the resistance of the bake and broil elements and found 23ohms. Fo
We serviced a
WGD9400SB0 WHIRLPOOL
Model DRYER
Near Strongsville, OH 44136
Paul H.
Job Details: 06/02/2017
Unit has F70, per tech sheet, checked connectors from board to UI, good, next step is to replace control, quoted and explained that UI may need replaced as well, control WPW10110641
We serviced a
GUD27GSSJ0WW GE
Model WASHER
Near Grafton, OH 44044
Paul H.
Job Details: 06/02/2017
No heat, checked ignitor, fount it open, needs replaced, ordering, has to be ordered directly from GE, 1-2 weeks for part, explained to customer; ordrng 1 WE25M79 (valve and burner asm
We serviced a
WTW57ESVW1 WHIRLPOOL
Model WASHER
Near Independence, OH 44131
Paul H.
Job Details: 06/02/2017
Discussed washer vibration, unit needs skate plate,
We serviced a
MVWC565FW0 MAYTAG
Model WASHER
Near North Ridgeville, OH 44035
Paul H.
Job Details: 06/02/2017
Changed control board, started wash to check water level, issue definitely correctly, water level much more appropriate for setting, op test ok.; Job Cmpltd,
We serviced a
WRB322DMBW00 WHIRLPOOL
Model REFRIGERATOR
Near Sheffield, OH 44054
Paul H.
Job Details: 06/02/2017
Took temps, FC 4F, RC 42F, cycled on while observing, temps dropping and leveling off, IM not connected, corrected, cycled and filled, op test ok.; Job Cmpltd,
We serviced a
MVWB765FW0 MAYTAG
Model WASHER
Near North Olmsted, OH 44070
Paul H.
Job Details: 06/02/2017
Cc of wet clothes at end of cycle, ran a rinse and spin with 6 large towels, noticed drain line installed to far, corrected, checked water extraction at end, ; Job Cmpltd,
We serviced a
KUDS35FXBL9 KITCHENAID
Model DISHWASHER
Near North Olmsted, OH 44070
Paul H.
Job Details: 06/02/2017
Replaced user interface, tested pads and LEDs all testimg fine, ran diagnostics to invoke callibration; Job Cmpltd
We serviced a
MEDX655DW1 WHIRLPOOL
Model DRYER
Near Strongsville, OH 44149
Alice M.
Job Details: 06/02/2017
Start retaining clip not clipped, switch able to back out, corrected, seated securely, op test ok; Job Cmpltd,
We serviced a
WDF520PADM7 WHIRLPOOL
Model DISHWASHER
Near Grafton, OH 44044
Paul H.
Job Details: 06/02/2017
Replaced sump and motor and ran diagnostics, everything tested fine; Job Cmpltd,
We serviced a
GSS25QGTAWW GE
Model REFRIGERATOR
Near Saybrook Township, OH 44004
Jeff M
Job Details: 06/02/2017
, Icemaker still overflowing with water even with the icemaker in the off position water valves are leaking a lot of water to pass through causing the icemaker to overfill needs new set of water valves
We serviced a
GDT580SMF7ES GE
Model DISHWASHER
Near Orwell, OH 44076
Jeff M
Job Details: 06/02/2017
Drain pump kit was ordered I install the drain pump sump pump wiring harness and hose clamps I cannot get the one hose clamp on the sump pump to tighten and stopped leaking I've been working on it for multiple hours please have a senior tech return to finish the job I did call Greg to OK this
We serviced a
WRF540CWBM01 WHIRLPOOL
Model REFRIGERATOR
Near Ashtabula, OH 44004
Jeff M
Job Details: 06/02/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
GS773LXSS0 WHIRLPOOL
Model RANGE
Near Cleveland, OH 44120
Jeff M
Job Details: 06/02/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
WED7300DW1 WHIRLPOOL
Model DRYER
Near Mentor, OH 44060
Corina B
Job Details: 06/02/2017
CC that there is a loud noise coming from the dryer. Started a cycle heard vibration. Removed the back panel and checked the blower housing found nothing. Ran dryer no noise. Optest ok.; Job Cmpltd,
We serviced a
WTW8000BW0 WHIRLPOOL
Model WASHER
Near Eastlake, OH 44095
Corina B
Job Details: 06/02/2017
CC that there is grease on the floor. Checked underneath and found grease. Ran a drain and spin and found the bearing are worn. Will need bearing. Called GS to order part. ; ordrng 1 W10435302 (bearing), schdld next appmnt for 6/7 WED
We serviced a
KUDS30FXBL8 KITCHENAID
Model DISHWASHER
Near Concord Township, OH 44077
Jeff M
Job Details: 06/02/2017
Customer had a little bit of foam and some water dripping out of bottom of the dish washer explain to her that there cannot be any dish soap in the dishwasher. She explained me she loaded the dishwasher with fine china that was sitting in a bucket of soapy water. There must've been actual dish soap in the dishwasher to cause it to leak unit test fine most likely; Job Cmpltd
Near Auburn Township, OH 44023
Tim G.
Job Details: 06/02/2017
Whirlpool wall oven RBD277PVS02, Complaint lower oven glass broke. Customer ordered part and tech verified part number and found that the wrong glass was ordered. Customer had tech order the correct glass and the customer will return the incorrect glass.
We serviced a
KGRA806PSS02 KITCHENAID
Model RANGE
Near Eastlake, OH 44095
Corina B
Job Details: 06/02/2017
CC that the unit does not heat to temp. Preheated temp to 350* light on the first try. Let it cycle a couple times and it heated to 350*. Tried to ignite the broil it sparked 3xs and did not light. Will need a spark module. Ran diag error code 0164. Replaced the spark module from t/s. Optest no good. Called tech line, steve 779194361 had me check the orange and red open from the spark module. Checked the gas valve, orange and red, good, blue to orange or red open. Will need a new gas valve. Called GS to order part. ; ordrng 1 WP9763716 (valve-gas), used 1 WPW10331686 (SPARK MODULE) from stock, schdld next appmnt for 6/7 WED
We serviced a
JGS9900BDS JENN-AIR
Model RANGE
Near WILOUGHBY HLS, OH 44092
Corina B
Job Details: 06/02/2017
I did not order the correct parts. Brought back 4 igntrs to return. Will need 2 top burners and 2 orfice holders. Called GS to order parts.; ordrng 1 74007735 (burner asy 4957) and 1 WP7505P339-60 (burnr-top 4550) and 1 WP7527P086-60 (holder-orf 6390) and 1 WP7527P087-60 (holder-orf 5557
We serviced a
WFG515S0EW1 WHIRLPOOL
Model RANGE
Near Cleveland, OH 44121
Corina B
Job Details: 06/02/2017
CC that the oven will not turn on. Checked the outlet, is not grounded. Went to an outlet that is grounded. Turn bake and broil on, did not turn on. Checked the oven sensor, 1100ohms. Checked the bake and broil,good. Will need a new spark module. Please call cell phone. ; ordrng 1 WPW10511278 (module-spk), schdld next appmnt for 6/6 TUE
We serviced a
KDFE104DWH0 whirlpool
Model dishwasher
Near Highland Heights, OH 44143
Corina B
Job Details: 06/02/2017
CC that the dw is not filling. Ran diag fault code. 6-4 Float Switch Open, 6-1 Low/No Water, 8-2 Drain Motor Electrical Problem. Removed front panel checked the connections to the float switch, the fill valve and the drain motor checked good. Replugged the connection and started a cycle, start filling with water. Ran a cycle and it filled did not wash. Will need a new motor. Called GS to order part.; ordrng 1 WPW10605057 (pump&motor), schdld next appmnt for 6/6 TUE
We serviced a
MFI2570FEZ01 MAYTAG
Model REFRIGERATOR
Near Fairview Park, OH 44126
Dan H
Job Details: 06/02/2017
Customer complaint that unit is not dispensing ice, found unit will dispense ice if left door is pushed in, found left door liner warped(see pic), unit needs new door(ss); ordrng 1 W10855083 (DOOR), schdld next appmnt for 6/8 THU !,
We serviced a
WBSE3120B2WW GE
Model WASHER
Near Avon Lake, OH 44012
Dan H
Job Details: 06/02/2017
Customer complaint that unit is making a loud noise, started spin cycle, no unusual noises heard, started normal wash cycle, loud noise is coming from transmission, unit needs new transmission; ordrng 1 WH38X10002 (TRANSMISSION), , schdld next appmnt for 6/7 WED !,
We serviced a
WFC150M0EW0 WHIRLPOOL
Model RANGE
Near Parma, OH 44134
Chad P.
Job Details: 06/02/2017
Found buld open. Needs replaced. T.s. Doesnt match size. Cust will install
We serviced a
WFW92HEFC0 WHIRLPOOL
Model WASHER
Near Lakewood, OH 44107
Dan H
Job Details: 06/02/2017
Installed new control, op test no good , no display or buttons working on user interface, tech sheet test shows control is good, unit needs new user interfaces(slv or gry); ordrng 1 W10784651 (user interface ), schdld next appmnt for 6/6 TUE !,
We serviced a
WRF540CWBW01 WHIRLPOOL
Model REFRIGERATOR
Near Pepper Pike, OH 44124
Chad P.
Job Details: 06/02/2017
gap in fz gasket. Confirmed. Op test ok. ; Job Cmpltd
We serviced a
NTW4605EW0 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44104
Dan H
Job Details: 06/02/2017
Customer complaint that lid will not unlock, found lock solenoid open, unit needs new lid lock, customer does not want repair at this time,
We serviced a
KFFS20EYMS KITCHENAID
Model REFRIGERATOR
Near Brecksville, OH 44141
Chad P.
Job Details: 06/02/2017
Found water tank frozen. Freezer set to max cold. Turned temps down and defrosted water tank. Op test ok. ; Job Cmpltd
We serviced a
WTW4815EW0 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44103
Dan H
Job Details: 06/02/2017
Customer complaint that unit is not spinning water out of clothes, unit unplugged when tech arrived, plugged unit in, unit started drain pump, unit not draining, can hear drain pump is jammed, found a sock lodged in drain pump, removed, unit drained, op test good ; Job Cmpltd,
We serviced a
MEDC215EW1 MAYTAG
Model DRYER
Near Parma, OH 44130
Chad P.
Job Details: 06/02/2017
Installed timer. Op test ok. ; Job Cmpltd,
We serviced a
WDF540PADW2 WHIRLPOOL
Model REFRIGERATOR
Near Brook Park, OH 44142
Chad P.
Job Details: 06/02/2017
Cc that unit is forming condensation on shelving randomly. Mostly in the a.m. All seals check good. Advised that the unit has no automatic damper to seal off fresh food section from freezer. As unit defrosts some excess condensation will enter the ff section. Also, as we get into warmer weather condensation will be more likely. Operations are normal. Op test ok. ; Job Cmpltd,
We serviced a
KEBS207BSS00 KITCHENAID
Model WALL OVEN
Near Westlake, OH 44145
Dan H
Job Details: 06/02/2017
Customer complaint that unit is taking too long to preheat, started upper and lower ovens for 350 degrees, waited 25 minutes for preheat time, oven temperature after preheat time at 357 degrees(upper) and 360 degrees(lower), unit is operating as designed ; Job Cmpltd,
We serviced a
WRT111SFDB02 WHRILPOOL
Model REFRIGERATOR
Near Middleburg Heights, OH 44130
Chad P.
Job Details: 06/02/2017
Found wire harness in freezer resting on fan. Corrected. Op test ok.
We serviced a
WDT710PAYB6 WHIRLPOOL
Model DISHWASHER
Near Avon Lake, OH 44012
Dan H
Job Details: 06/02/2017
Customer complaint that unit is leaking, started normal wash cycle, unit did not leak one drop of water, unit is operating as designed ; Job Cmpltd,
We serviced a
WTW8000BW0 WHIRLPOOL
Model WASHER
Near Strongsville, OH 44136
Chad P.
Job Details: 06/02/2017
Found rotor loose. Removed applied threadlocker and reinstalled. Op test ok. Advised to not run unit for a couple of hours to allow thread locker to cure. ; Job Cmpltd,
We serviced a
MEDX655DW1 MAYTAG
Model DRYER
Near Rocky River, OH 44116
Dan H
Job Details: 06/02/2017
Customer complaint that unit is taking too long to dry, started normal dry cycle, unit is heating, good airflow out of machine and vent(before vent connects to wall), unit is operating as designed, advised customer to have buildings vent cleaned; Job Cmpltd,
We serviced a
MBF1958FEZ00 MAYTAG
Model REFRIGERATOR
Near North Royalton, OH 44133
Chad P.
Job Details: 06/02/2017
Found unit frosting over in freezer but is recovering. Door is sealing. Advised door was likely left open. Ran unit through forced defrost and advised it will take several days but ice and frosting will go away. ; Job Cmpltd,
We serviced a
KFIS29PBMS00 KITCHENAID
Model REFRIGERATOR
Near North Royalton, OH 44133
Chad P.
Job Details: 06/02/2017
Found comp running very hard. Unit around 20f in the fz section. Ff around 39. No traces of die. Tapped system. Added charge. Units comp slowed down and temps atarted to drop. Monitored pressures. No change possibe under charge. Advied to monitor unit. Of any isses please contact us back for service. ; Job Cmpltd
We serviced a
GX5FHTXVY09 WHRILPOOL
Model REFRIGERATOR
Near Parma, OH 44129
Chad P.
Job Details: 06/02/2017
nstalled mount. Op test ok. ; Job Cmpltd
We serviced a
MVWC200BW1 MAYTAG
Model WASHER
Near Parma, OH 44129
Chad P.
Job Details: 06/02/2017
No stored faults in system. Leveled unit. Ran calibration mode and service test mode. Op test ok. ; Job Cmpltd,
Near Aurora, OH 44202
Tim G.
Job Details: 06/02/2017
Whirlpool OTR microwave WMH76719CS1, Complaint that the unit doesnt turn on (no power). Checked unit and found no display and power at the outlet. Checked and found the line fuse open. Bypassed fuse and found the bypass fuse to trip. Checked and found the
Near Mantua, OH 44255
Tim G.
Job Details: 06/02/2017
Maytag top load washer MVWX655DW, Customers complaint is that the unit just continues to run when not in use. Found unit not plugged in. Applied power and found the drain pump to run. Canceled drain and checked for errors. Found no stored errors which can
We serviced a
JENN-AIR B/IN REFRIGERATOR
Model JS48SEFXDB00
Near Moreland Hills, OH 44022
Gail V.
Job Details: 06/01/2017
Installed inverter, turned unit on, comp running, op test ok Allow 24hrs for proper cooling; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KSC23C8EYW02
Near Cleveland, OH 44139
Robert A.
Job Details: 06/01/2017
Complaint, water in bottom of ff section, found drain clogged, cleared op test ok; Job Cmpltd, saved tckt [SdLink
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53520CS5
Near Solon, OH 44139
Robert A.
Job Details: 06/01/2017
Found key going to off light stays on, relay on control stuck closed, needs control; ordrng 1 W11100597 (CONTROL), schdld next appmnt for 6/7 WED
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Cleveland, OH 44139
Robert A.
Job Details: 06/01/2017
Found unit has been exchanged, new m/s. Krfc704fps00. Ser k72018028See pic of delivery slip Found high pitch noise comming from ui on front side ui has static noise, when door is opened noise goes away, or when energy saver is on noise goes away, Called wptl ed explained problem, same as before, wp to contact custSr# 7719194487Called cust; Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Burton, OH 44021
Tim G.
Job Details: 06/01/2017
Complaint that the unit takes several cycles to dry the clothing. Cust has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard. Tested the unit on a high heat timed dry and found the outsode exhaust temp at 100degs. Let you run for several minutes and then checked the internal temp of the drum and found between 165-178. Advised the customer to change the venting and he then should see better results. Unit working at normal op. ; Job Cmpltd,
Near Burton, OH 44021
Tim G.
Job Details: 06/01/2017
Whirlpool electric dryer WED4815EW1, Complaint that the unit takes several cycles to dry the clothing. Cust has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust
We serviced a
MTX14CYBBRWW GE
Model REFRIGERATOR
Near Mentor, OH 44060
Corina B
Job Details: 06/01/2017
CC that the im is overflowing with water. Found ice build up on the bottom of the freezer. Steamed the ice out. Found an adjustment on the ice maker to turn the water down. Went to cycle the im and it would not cycle. 120 volts going to the im. Called GS and he said to turn the im off and turn it back on, hit the paddle 3 times and it should fill. Would not fill. GS said it needs a new im. Office to order part. ; ordrng 1 WR30X10093 (icemaker asm), schdld next appmnt for 6/5 MON !,
We serviced a
KUDE70FXSS5 WHIRLPOOL
Model DISHWASHER
Near Perry, OH 44081
Corina B
Job Details: 06/01/2017
Replaced the vent. Ran a calibration and a cycle. Optest ok. ; Job Cmpltd,
We serviced a
11028803890 KENMORE
Model WASHER
Near Painesville Township, OH 44077
Corina B
Job Details: 06/01/2017
CC that its not spinning. Coupler was good. Found the gearcase is leaking oil. Will need a new gearcase. ; Job Cmpltd,
We serviced a
MGDB850YG3 MAYTAG
Model DRYER
Near Euclid, OH 44123
Corina B
Job Details: 06/01/2017
CC that there is a burning smell in the dryer. Removed front panel. Found a lot of lint that caught fire on the floor of the dryer. Sent pic. Vacuumed the lint out and checked the wires. No wires were burnt. And the dryer is cycling on and off as designed. Optest ok.; Job Cmpltd,
We serviced a
ABB1924BRM00 AMANA
Model REFRIGERATOR
Near Willoughby, OH 44094
Corina B
Job Details: 06/01/2017
CC that there is water leaking when the im is on. Found the water valve line was not pushed in all the way into the john guest fitting. Pushed the water line into the john guest fitting cycled the im no leaks. ; Job Cmpltd,
We serviced a
WRF535SMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Mentor, OH 44060
Corina B
Job Details: 06/01/2017
CC that there is frost in the fz. Found the door gasket was not sealing correctly. Steamed the gasket out. Sealing correctly. Optest ok. ; Job Cmpltd,
We serviced a
GS773LXSS0 WHIRLPOOL
Model RANGE
Near Cleveland, OH 44120
Chris H.
Job Details: 06/01/2017
Customer only received one part, rs customer for tomorrow
We serviced a
ARSE667BC AMANA
Model REFRIGERATOR
Near Cleveland, OH 44105
Chris H.
Job Details: 06/01/2017
Installed new ice bin and auger, op test no good, motor cannot fully rotate the auger without grinding unit needs a new auger motor, spoke with gs ordering part ; ordrng 1 12002089 (auger motor kit), schdld next appmnt for 6/7 WED !,
We serviced a
WGD9600TW0 WHIRLPOOL
Model DRYER
Near Shaker Heights, OH 44122
Chris H.
Job Details: 06/01/2017
Customer complaint that unit smells like burnt popcorn, found smell was coming from burning lint inside of unit, qouted customer, cleaned unit out with vacuum, very happy customer, op test good ; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Cleveland Heights, OH 44112
Robert A.
Job Details: 06/01/2017
Found unit not level, corrected, ran diagnostics, off bal, ran recal, good, ran drain and spin, good, op test ok; Job Cmpltd,
We serviced a
MFI2269DRM0 MAYTAG
Model REFRIGERATOR
Near WARRENSVL HTS, OH 44122
Chris H.
Job Details: 06/01/2017
Customer complaint that unit is frosted over in freezer and door alarm is flashing, found freezer door not depressing door switch due to not being installed properly, freezer was cover in frost build up, steamed out ice build up, corrected door, door is now sealing all the way around and is depressing switch, op test good; Job Cmpltd,
We serviced a
WTW4815EW0 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44108
Chris H.
Job Details: 06/01/2017
Customer complaint that unit stopped on spin cycle, customer was draining and spin ing two blankets, unit was paused, ran diagnostics no codes stored, unit completed its service cycle, started unit on drain and spin to instruct customer on pausing and canceling cycle, customer was not cancelling the cycle properly, no issues found with unit, is operating as designed ; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Bainbridge Township, OH 44023
Tim G.
Job Details: 06/01/2017
Complaint is that the unit is flashing a F2E2 comm error between the UI and main control. Followed tech sheet and checked connections. All connections were found good. Disconnected the UI and applied power and found the drain pump to not run as it should. Unit needs the main control and the UI. ; ordrng 1 W10815487 (panel-cntl) and 1 W10854231 (cntrl-elec), schdld next appmnt for 6/7 WED !,
We serviced a
WFW9151YW00 WHIRLPOOL
Model WASHER
Near Bratenahl, OH 44108
Chris H.
Job Details: 06/01/2017
Customer complaint that unit displayed an F9e1 long drain error code, unit was filled when tech arrived, unit has been sitting with stank water for at least a month, removed water, found drain pump catch full of rocks and paper clips along with other debris, cleaned out pump,no damage to impeller, unit is now draining Job Cmpltd,
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44112
Chris H.
Job Details: 06/01/2017
Installed new control, found customer moved unit and broke water valve, used valve from ts and old valve wire so that it would connect to main control, op test good, took core for return ; used 1 WPW10683603 (VALVE INLET ASSY) from stock, Job Cmpltd,
We serviced a
MFI2569YEM0 MAYTAG
Model REFRIGERATOR
Near East Cleveland, OH 44112
Chris H.
Job Details: 06/01/2017
Customer complaint that unit is not responding to temp adjustments and that the freezer drawer is very hard to open, temps are set in celcius, corrected temps, found drain tube clogged, about a half inch of ice in bottom of unit causing door to be difficult to open and close, cleared ice and drain tube, installed new drain tube kit from ts, op test good; used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd,
We serviced a
GBD307PDQ1 RANGE
Model WHIRLPOOL
Near South Euclid, OH 44121
Dan H
Job Details: 06/01/2017
Customer complaint that upper oven is not working after self clean, started upper oven on bake for 350, found oven shut down thermal fuse open, unit needs new thermal shut down fuse, customer does not want repair at time; ordrng 1 WP9759243 ( FUSE ), schdld next appmnt for 6/6 TUE
We serviced a
JES9860AAW JENN-AIR
Model RANGE
Near Cleveland, OH 44128
Dan H
Job Details: 06/01/2017
, Installed new control, display lit up, oven is working, cancel button does not work, unit needs new keypad; ordrng 1 WP74005748 (KEYPAD), schdld next appmnt for 6/5 MON !
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSS26C4XXY00
Near Reminderville, OH 44202
Tim G.
Job Details: 06/01/2017
Complaint is that the unit is not making ice. Checked and found the optics not working. Reset unit after checking temps and finding 0fz 36ff. After reapplying power the optics now working and ice maker cycled but did not fill. Cycled again and found voltage present at valve but valve not opening. Unit needs valve. ; ordrng 1 WPW10258562 (valve-inlt), schdld next appmnt for 6/7 WED !,
We serviced a
MVWC415EW2 MAYTAG
Model WASHER
Near Cleveland, OH 44105
Dan H
Job Details: 06/01/2017
Customer complaint that unit is not starting, ran diagnostics found f5e1(lis switch fault) and f5e2(lid lock fault) error codes, lid is not locking, found lid lock solenoid open, unit needs new lid lock; ordrng 1 W10838613 (LID LOCK), schdld next appmnt for 6/5 MON !
We serviced a
KTRC22EMSS01 KITCHENAID
Model REFRIGERATOR
Near Shaker Heights, OH 44122
Dan H
Job Details: 06/01/2017
Customer complaint that unit is leaking water, found evaporator drain tube clogged causing water to run into fresh food section during defrost, unit needs evaporator drain tube cleared, cleared evaporator drain tube, op test good ; Job Cmpltd
Near Bainbridge Township, OH 44023
Tim G.
Job Details: 06/01/2017
Whirlpool dishwasher WDT720PADM2, Complaint is that the unit is flashing a F2E2 comm error between the UI and main control. Followed tech sheet and checked connections. All connections were found good. Disconnected the UI and applied power and found the d
We serviced a
WFG320M0BB0 WHIRLPOOL
Model RANGE
Near Brooklyn, OH 44144
Dan H
Job Details: 06/01/2017
Customer complaint that oven is not heating, customer started bake for 350 degrees, ignitor is not glowing, ignitor recieving 120vac, unit needs new ignitor, installed new ignitor, op test no good, found outlet unit is plugged into has an open ground, plugged unit into good outlet, op test good, advised customer that they need an electrician to correct power supply ; used 1 12400035 (IGNITOR) from stock, Job Cmpltd
We serviced a
WRV986FDEM01 Whirlpool
Model Refrigerator
Near Highland Heights, OH 44143
Dan H
Job Details: 06/01/2017
Installed new water filter housing, op test good ; Job Cmpltd
We serviced a
MAYTAG WASHER
Model MHW3505FW1
Near Streetsboro, OH 44241
Tim G.
Job Details: 06/01/2017
Installed door lock and the main control, op test not able to do. Customer unhooked unit and placed it in the kitchen and is using a loaner unit. Customer to call if any issues. ; Job Cmpltd, O-emld tckt [SdLink
Near Streetsboro, OH 44241
Tim G.
Job Details: 06/01/2017
Maytag front load washer MHW3505FW1, Installed door lock and the main control, op test not able to do. Customer unhooked unit and placed it in the kitchen and is using a loaner unit. Customer to call if any issues.
We serviced a
WHIRLPOOL RANGE
Model WOS51ES4EB00
Near Willoughby Hills, OH 44094
Robert A.
Job Details: 06/01/2017
Ran diagnostics, good, checked sensor, good, set bake 350, watched preheat, ready in 17 min, took temp in unit after 30 min, 320 deg, waited 10 min, temp 322 deg, put offset to 0 from -25, let unit preheat again, checked temp, 380 deg, waited 10 min, temp 338deg, not keeping a steady temp, needs sensor and control; ordrng 1 W10803994 (CONTROL) and 1 W10859573 (SENSOR), schdld next appmnt for 6/7 WED ! [**], O-emld tckt [SdLink\292232a.png], O-emld tckt
We serviced a
WHIRLPOOL REFRIG/SIDE-BY-S
Model WRS571CIDM01
Near Kent, OH 44240
Tim G.
Job Details: 06/01/2017
Installed diffuser and repaired fz door wiring, op test good all functions working. ; Job Cmpltd,
Near Kent, OH 44240
Tim G.
Job Details: 06/01/2017
Whirlpool SxS refrigerator WRS571CIDM01, Installed diffuser and repaired fz door wiring, op test good all functions working.
Near Kent, OH 44240
Tim G.
Job Details: 06/01/2017
Whirlpool SxS refrigerator WRS571CIDM01, Installed diffuser and repaired fz door wiring, op test good all functions working.
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC2
Near Chardon, OH 44024
Robert A.
Job Details: 06/01/2017
Ran diagnostics f6e2, lost comm, checked and reset connections, harness good, ran test 51, all passed, ran test 52, good, started normal wash, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBFS22EWMS1
Near Ravenna, OH 44266
Tim G.
Job Details: 06/01/2017
Complaint that the units ice maker is leaking into the ice bin and forming a clump of ice in the bin. Checked unit and found the ice maker leaking. Replaced ice maker and cycled, op test good no leak. ; used 1 4317943 (ICEMAKER) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model KGRS308XSS1
Near Ravenna, OH 44266
Tim G.
Job Details: 06/01/2017
Customers complaint is that the units door falls to the ground. Checked the door and found to open past 90 degrees. Unit needs hinges. Checked through part suppliers and whirlpool and found the hinges discontinued. Spoke to GS who also checked parts a d found the same result. Unit can not be repaired. ; ordrng 1 W10352004 (hinge-door. DISCONTINUED ),
We serviced a
KSGB900ESS0 KITCHENAID
Model RANGE
Near Concord Township, OH 44077
Jeff M
Job Details: 06/01/2017
Upon arrival I found the keypad not working display functioning fine I did not install the display the keypad needs to be ordered I did not bring the display with me for the slim possibility it may be needed for the final repa
We serviced a
WRX735SDBM00 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44136
Chad P.
Job Details: 06/01/2017
Found hv board shorted at trans. Needs hv board replaced. Total no cool
We serviced a
WRF993FIFM00 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44136
Chad P.
Job Details: 06/01/2017
Found door not sealing on the rh side. Adjusted door and seal several times. Door always failes to seal on the upper rh side. Steamed gasket. Op test no good. Door alignment is off. Rails and glides check good. Needs door replaced
We serviced a
WRF736SDAW11 WHIRLPOOL
Model REFRIGERATOR
Near Parma Heights, OH 44130
Chad P.
Job Details: 06/01/2017
Called and spoke with cust. Advised he to shut the unit down for about twenty min and turn it back on. If unit does not start to cool again comp will need to be replaced to get the unit back up and running. ; Job Cmpltd,
We serviced a
KGST307HBS6 KITCHENAID
Model RANGE
Near Broadview Heights, OH 44147
Chad P.
Job Details: 06/01/2017
Installed control. Op test no good. Unit now arching under the cook top and popping breaker. Found wire shorted to chassy. Units top will need to be drilled out to remove screws holding in burners. New screws will be needed to reinstall cooktop. ; ordrng 8 WPW10067840 (SCREW)
We serviced a
PSS26NGPACC GE
Model REFRIGERATOR
Near Perry Township, OH 44081
Jeff M
Job Details: 06/01/2017
The water line in the door is frozen I disconnected the fitting at the bottom of the door water came out when I hit the paddle for water. Customer will defrost the fridge by shutting the fridge down. Unit op tested good ;
We serviced a
NTW4605EW0 AMANA
Model WASHER
Near Madison Township, OH 44057
Jeff M
Job Details: 06/01/2017
The unit hot n cold water valves were reversed. I fix that flat mechanism is broken I replace the latch mechanism with truck stock unit tested good; used 1 W10838613 (LATCH) from stock, Job Cmpltd,
We serviced a
MSD2756GEB WHIRLPOOL
Model REFRIGERATOR
Near Perry, OH 44081
Jeff M
Job Details: 06/01/2017
Installed new part unit op tested good
We serviced a
LGN2000LW0 WHIRLPOOL
Model DRYER
Near Willowick, OH 44095
Jeff M
Job Details: 06/01/2017
Found the door latch broken replace the doorlatch unit tested good could not duplicate the heating issue a recommended for the customer to start using time dry; used 1 WP3406107 (SWITCH) from stock, Job Cmpltd,
We serviced a
KUIX505ESS0 KITCHENAID
Model ICE MAKER
Near Kirtland, OH 44094
Jeff M
Job Details: 06/01/2017
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
KRFF507ESS01 KITCHENAID
Model REFRIGERATOR
Near Concord Township, OH 44077
Jeff M
Job Details: 06/01/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
WRF736SDAM14 WHIRLPOOL
Model REFRIGERATOR
Near North Royalton, OH 44133
Chad P.
Job Details: 06/01/2017
Code for gate. Found ice maker turned on but not making ice. No cubes in ice maker. Ran all ice maker tests. All passed. Ice bin sensor test passed. Reset power to unit. Advised unit should start making ice and fill bin within 24 hrs. ; Job Cmpltd,
We serviced a
KRMF706ESS00 KITCHENAID
Model REFRIGERATOR
Near Strongsville, OH 44149
Chad P.
Job Details: 06/01/2017
Found kick plate and drawers and fz door misaligne. Corrected kick plate. Aligned drawers and fz door and conformed gasket. Op test ok. ; Job Cmpltd,
We serviced a
WTW7300DW1 WHIRLPOOL
Model WASHER
Near Brook Park, OH 44142
Chad P.
Job Details: 06/01/2017
Found rotor rubbing on rear 2x4 unit is mounted on. Adjusted unit as best as possible. Ran normal wash. Op test ok. Advised that if unit continues to have issues it must be raised by placing aditional 2x4 under rear feet. ; Job Cmpltd,
We serviced a
ARB8057CSR WHIRLPOOL
Model REFRIGERATOR
Near Parma, OH 44134
Chad P.
Job Details: 06/01/2017
Found icemaker not ejecting cubes. Heater faield. Replaced i.m. Assy.
Near Ravenna, OH 44266
Tim G.
Job Details: 06/01/2017
Whirlpool French door refrigerator KBFS22EWMS1, Complaint that the units ice maker is leaking into the ice bin and forming a clump of ice in the bin. Checked unit and found the ice maker leaking. Replaced ice maker and cycled, op test good no leak.
Near Ravenna, OH 44266
Tim G.
Job Details: 06/01/2017
Whirlpool gas range KGRS308XSS1, Customers complaint is that the units door falls to the ground. Checked the door and found to open past 90 degrees. Unit needs hinges. Checked through part suppliers and whirlpool and found the hinges discontinued. Spoke t
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near North Madison, OH 44057
Robert A.
Job Details: 06/01/2017
Complaint, stays in rinse cycle, Ran diagnostic, f2e1. Stuck key, tested ui, good, f8e1 long fill, checked valves, good flow, ran test 51, all passed, ran test 52, good, checked c/b, washer in place, ran rinse cycle, found stand pipe only24"tall, per manual needs to be a minimum of 39", Per tech sheet this can cause long fill code by water syphening out of unit, drain stack needs raised to 39" min, cust to correct, op test okTalked w/jr; Job Cmpltd,