We serviced a
WHIRLPOOL REFRIGERATOR
Model GZ25FSRXYY2
Near Rootstown, OH 44272
Tim G.
Job Details: 06/01/2017
Complaint that the unit will not make ice. Checked unit and found the ice maker continuously cycling and not filling. Found the internals of the module to have failed causing the issue. Replaced ice maker, op test good. Advised the customer to give the unit 12-24hrs to produce ice. ; used 1 W10377151 ([Alt for W10882923) from stock, Job Cmpltd,
Near Rootstown, OH 44272
Tim G.
Job Details: 06/01/2017
Whirlpool French door refrigerator GZ25FSRXYY2, Complaint that the unit will not make ice. Checked unit and found the ice maker continously cycling and not filling. Found the internals of the module to have failed causing the issue. Replaced ice maker, op
We serviced a
AMANA REFRIGERATOR
Model ABB2222FEB
Near Roaming Shores, OH 44084
Arthur V
Job Details: 05/31/2017
Found unit not going into defrost. Heater and bimetal good. Needs jazz bd ; used 1 WPW10503278 (MUST RETURN**CORE*CTRL BOARD) from stock, , Job Cmpltd,
We serviced a
GE REFRIGERATOR
Model DFE29JMDFES
Near North Madison, OH 44057
Arthur V
Job Details: 05/31/2017
Raised left door so mullion would come in contact with fitting at the top. Op test good ; Job Cmpltd,
We serviced a
GE DISHWASHER
Model DDT575SMF2ES
Near North Madison, OH 44057
Arthur V
Job Details: 05/31/2017
Found broken at float switch. Needs float switch and wire harness. Unit trim hitting cabinet. Needs touch pad ( bezel) ; ordrng 1 WD21X10519 (switch flood) and 1 WD21X20124 (harness asm) and 1 WD21X20149 (harness asm door) and 1 WD21X20739 (harness asm) and 1 WD34X20144 (BEZEL), schdld next appmnt for 6/5 MON !,
We serviced a
WHIRLPOOL WASHER
Model WTW6600SW1
Near Cleveland, OH 44139
Robert A.
Job Details: 05/31/2017
Inventoried parts, found top and 1hinge missing, received 2 lids Talked w/gsCust needs 2-5 call; ordrng 1 WP8563962 (HINGE) and 1 WP8565314 (TOP), schdld next appmnt for 6/5 MON 2-5 [***], saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Bedford Heights, OH 44146
Robert A.
Job Details: 05/31/2017
Installed ff light, op test ng, ff light dim, frz light off, ff bd receiving 120 vac, found frz light harness shorting, see pic, unknown if ff light was damaged by short, needs harness and both lights talked w/gs; ordrng 1 W10871583 (AUGER HARNESS) and 1 WPW10515057 (FRZ LIGHT) and 1 WPW10515058 (FF LIGHT), schdld next appmnt for 6/5 MON !,
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Hambden Township, OH 44024
Robert A.
Job Details: 05/31/2017
Installed heater, ran diagnostic cycle, no codes, watched cycle, good, op test ok; Job Cmpltd,
We serviced a
WED86HEBW0 WHIRLPOOL
Model DRYER
Near South Amherst, OH 44001
Paul H.
Job Details: 05/31/2017
Thermal fuse open, replaced from truck stock, checked heater, 9 ohms, no continuity to groundverified hi-limit good, needs relay board replaced; ordrng 1 WPW10542001 (cntrl-elec), used 1 WP3392519 (THERMAL FUSE) from stock,
We serviced a
WRF989SDAH02 WHIRLPOOL
Model REFRIGERATOR
Near Avon Lake, OH 44012
Paul H.
Job Details: 05/31/2017
Unit has ice build up on rear wall where IM meets liner, following pointer W10772228D, ordering appropriate parts, also pointer W10545061D, and ordering a revised air tower; ordrng 1 W10619962 (heater) and 1 W10830496 (air-tower) and 1 W10861900 (cntrl-elec
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF532SMBM01
Near Newbury Township, OH 44065
Robert A.
Job Details: 05/31/2017
Recovered refrigerant, repaired line to yoder loop, installed comp kit, pulled 28"vac w/pump, watched 15min, no change, charged 5oz r134a, unit cooling, pressures good, op test ok; Job Cmpltd
We serviced a
AFD2535DEQ AMANA
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Paul H.
Job Details: 05/31/2017
Took temps, RC 74F, FC 74F. Checked compressor running, no frost pattern. Tapped system, 20in vaccuum, has leak in evaporator, ordering part, also damper cover broken, ordering replacement; ordrng 1 12002041 (kit,evap) and 1 67003900 (insert- da) and 1 WPW10143759 (drier-uv),
We serviced a
GFE26GMHCES GE
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Paul H.
Job Details: 05/31/2017
There is condensation and ice umder bottom crisper drawer, fan kit was installed by a different company. Unsure if sum module is used, ordering kit to ensure proper installation; ordrng 1 WR49X25197 (FAN KIT),
We serviced a
MAYTAG REFRIGERATOR
Model MRT711BZDM00
Near Parma, OH 44134
Gail V.
Job Details: 05/31/2017
Customers compliant is that the unit stopped cooling and a lot of frost was building on the back wall so he turned the unit off. Checked defrost components (thermistor, heater, fuse) and found ok. Unit would not let a force defrost happen due to not cold enough. Tech checked the customers outlet and found Hot and Neutral reversed and was advised to contact a licensed electrician. Tech advised customer that he needs to keep unit and and that he is being rescheduled to determine what component needs replaced. ; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock, , schdld next appmnt for 6/5 MON !,
We serviced a
MAYTAG REFRIGERATOR
Model MFI2568AES
Near Solon, OH 44139
Tim G.
Job Details: 05/31/2017
Complaint that the ff door is popping open when closing the left ff door. Leveled unit back and applied Vaseline to the hinge side of the gaskets. Found the fz door sticking due to a dirty gasket. Customer cleaned and tech tightened handle. Customer to add a little weight to rt ff door to help close.. ; Job Cmpltd,
We serviced a
KDTE504DSS0 KITCHENAID
Model DISHWASHER
Near Grafton, OH 44044
Paul H.
Job Details: 05/31/2017
Unit is cutting off even in diagnostics, just like before, called Techline, spoke with Chris, said air vent motor can cause issue, should read 31-41k, or OWI, best test is to disconnect and run diagnostics, SR#7719175100, disconnected vent motor, started diagnostic, proceeded normally. Unit needs vent motor; ordrng 1 WPW10469574 (vent),
We serviced a
MVWB850YW1 MAYTAG
Model WASHER
Near LaGrange, OH 44050
Paul H.
Job Details: 05/31/2017
Ran diagnostics, no errors. Ran auto test, went through fine. Started a rapid wash, cc is adding water at end of cycle, spoke with GS, ordering; ordrng 1 W10763747 (cntrl-elec)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT780SAEM2
Near Warrensville Heights, OH 44128
Tim G.
Job Details: 05/31/2017
Complaint that the handle was loose and fell off. Reinstalled handle and tightened, op test good. ; Job Cmpltd,
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Lorain, OH 44053
Paul H.
Job Details: 05/31/2017
Replaced main control, ran test cycle, op test ok.; Job Cmpltd
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Valley View, OH 44125
Tim G.
Job Details: 05/31/2017
Customers complaint is that the unit is not cleaning properly and is not filling with enough water. Checked unit and found no errors and instructed customer on useage and cycle selection. Customer is not happy with the unit and told tech several times that she hates it and wants it returned. Tech advised the customer that she would have to speak with home depot. Tech tested unit with a load to check the level and found all the clothing covered. Unit is found to be working by design. ; Job Cmpltd,
We serviced a
WRS973CIDM00 WHIRLPOOL
Model REFRIGERATOR
Near Westlake, OH 44145
Paul H.
Job Details: 05/31/2017
, Replaced ice maker, cycled and filled, op test ok; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS4
Near Independence, OH 44131
Tim G.
Job Details: 05/31/2017
Customer complaint is that the unit has an odor to it after running. Checked unit and found the odor the customer was describing (egg odor). Found the filters clear and the drain hose properly hooked up (with loop). Checked service matters and found no info about odors. Suggested to customer to run Affresh dishwasher cleaner twice back to back to eliminate the odor and to clean the disposal out as well. Advised the customer that the odor is environmental and that nothing in the unit can cause an odor unless something was melted by the heater. Odor is not caused by the unit.; Job Cmpltd, s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Parma, OH 44134
Tim G.
Job Details: 05/31/2017
omplaint is that the unit is not cooling properly. Checked unit tempss when arrived and found the ff ranging between 36-32 at the lowest point of the unit and the fz section at 0. Checked test 56 and found no errors. Customer concern is that the unit will not maintain a constent temp and is concerned because their thermometer reads up to 50degs sometimes. Tech advised the customer that the thermometer is measuring the air temp when what should be measured is the temp of the contents. Unit is plugged in to a non­grounded receptacle, recommended cust have a properly grounded receptacle installed by a qualified professional. Instructed the customer on the defrost cycle and how temps will rise and fall. Reset unit and advised the customer that the oulet needs changed. ; Job Cmpltd,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2611LWHA
Near Suffield Township, OH 44260
Tim G.
Job Details: 05/31/2017
Installed new evap fan blade, op test good. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stoc, Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB880BW0
Near Suffield Township, OH 44260
Tim G.
Job Details: 05/31/2017
, Customers complaint is that the unit is very loud in the spin cycle. Checked and found the bearings to have failed. Quoted customer for repair and replaced the bearings, op test good. ; (created new UIS, deleted prior attachment to UisID 99499), used 1 W10435302 (BEARING) from stock, , Job Cmpltd,
We serviced a
FRIGIDAIRE FRONT LOAD WASH
Model FAFW3801LW4
Near Streetsboro, OH 44241
Tim G.
Job Details: 05/31/2017
Tested unit and found the unit would not tumble at all or spin. Replaced the harness and tested a drain and spin and fond the unit to now spin. Tested a normal wash and found unit to tumble. Unit op now ok. Checked old wiring harness and found broken wire to MCU. Spoke to EB to let him know the findings.; Job Cmpltd,
Near Warrensville Heights, OH 44128
Tim G.
Job Details: 05/31/2017
Whirlpool dishwasher. Complaint that the handle was loose and fell off. Reinstalled handle, op test good.
We serviced a
FFHS2611LBMA FRIGIDAIRE
Model REFRIGERATOR
Near Avon, OH 44011
Paul H.
Job Details: 05/31/2017
Defrost drain is clogged, needs replaced, ordering; ordrng 1 241957901 (tube-drain)
We serviced a
JS48NXFXDW10 JENNAIRE
Model REFRIGERATOR
Near Westlake, OH 44145
Paul H.
Job Details: 05/31/2017
Upper crisper drawer is freezing, not heavily observable today, ordering crisper drawer interface, ; ordrng 1 WPW10137287 (cover
Near Olmsted Township, OH 44138
Paul H.
Job Details: 05/31/2017
MMV1174DS3 MAYTAG MIReplaced door interlocks, should correct not starting issue, as for light issue, found bulb open, ordering one time courtesy bulb for customer, she will install, no return needed; ordrng 1 8206232A (lamp 40 watt),CRO OVEN
Near Olmsted Township, OH 44138
Paul H.
Job Details: 05/31/2017
MMV1174DS3 MAYTAG MIReplaced door interlocks, should correct not starting issue, as for light issue, found bulb open, ordering one time courtesy bulb for customer, she will install, no return needed; ordrng 1 8206232A (lamp 40 watt),CRO OVEN
We serviced a
MEDB835DW0 MAYTAG
Model DRYER
Near Columbia Station, OH 44028
Paul H.
Job Details: 05/31/2017
Unit is not powering up, checked source, source good, polarity is correct, checked voltage into main board, good, need main board and UI; ordrng 1 W10802463 (cntrl-elec) and 1 W11026442 (CONSOLE)
We serviced a
FRS20QRCW4 FRIGIDAIRE
Model REFRIGERATOR
Near Saybrook Township, OH 44004
Jeff M
Job Details: 05/31/2017
Fridge is not keeping temperature 60° in the fridge 30° in the freezer the compressor is drawing .8 A there's no heat transfer to the condenser all the fans are working there's no frost pattern on the evaporator in the heat exchanger appears to be saturated see picture. The unit needs a new evaporator in heat exchanger
We serviced a
GNE26GSDFSS GE
Model REFRIGERATOR
Near Bainbridge Township, OH 44023
Jeff M
Job Details: 05/31/2017
Service Bulletin REF02-15 describing the issue that the customer is having a the unit. no cool in the fridge section but freezing at the bottom of the fridge warm on top and average of 60 degrees. The unit needs a new fan and software update; ordrng 1 WR49X25197 (FAN ASSY KIT, UPDATE),
We serviced a
MED6000XW2 MAYTAG
Model DRYER
Near Olmsted Falls, OH 44138
Chad P.
Job Details: 05/31/2017
Drum damaged. Rescheduled for next monday.
We serviced a
MAYTAG WASHER
Model MVWB755DW0
Near Eastlake, OH 44095
Arthur V
Job Details: 05/31/2017
Found a off balance load --- customer washing only 2 items -- 2 heavy jackets that caused a off balance situation--- repositioned load and ran a spin cycle. Op test good. Showed cust how to run a drain and spin cycle if unit goes off balance again--_advised cust to and more like items or add some lg bath towels to even out a heavy small load. ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMYB05
Near Mentor, OH 44060
Jeff M
Job Details: 05/31/2017
Found mullion not installed properly causing left side door to not close properly causing water build-up under deli drawer. Re installed mullion and cleaned up water under drawer --- unit op test good Used good issues date for pop ----; Job Cmpltd,
We serviced a
WTW4915EW2 WHIRLPOOL
Model WASHER
Near Strongsville, OH 44136
Chad P.
Job Details: 05/31/2017
Found seal failed on gearcase and unit leaked out oil. Needs gearcase, cam, belt and cover
We serviced a
MVWC400XW4 MAYTAG
Model WASHER
Near Lorain, OH 44053
Paul H.
Job Details: 05/31/2017
, Replaced drive hub and cam, calibrated and ran a test cycle, op test ok.; used 1 W10721967 (PULLEY) from stock, Job Cmpltd
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Saybrook Township, OH 44004
Arthur V
Job Details: 05/31/2017
Found unit had 4 error codes f9e2,f0e5,f7e9, and f8e6. All codes relate to customer washing bedding that turned out to be to heavy a load. Cleared codes and ran a auto test cycle. Passed. Ran normal cycle unit filled and started to wash. Unit op test good. Advised cust about overloading washer Also advised customer about using HE detergent ; Job Cmpltd,
We serviced a
MGDX655DW2 MAYTAG
Model DRYER
Near Avon, OH 44011
Paul H.
Job Details: 05/31/2017
Door hard to shut, adjusted catch, op test ok.; Job Cmpltd,
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Avon, OH 44011
Paul H.
Job Details: 05/31/2017
Ran rinse and spin with 6 large towels, a moderate amount of vibration in high speed spin, unit is balanced, issue is harmonic vibration couple with unit having open space beneath floor that unit is on, recommend anti vibration pads, op test ok.; Job Cmpltd
We serviced a
WMH31017FS0 WHIRLPOOL
Model MICROWAVE
Near North Ridgeville, OH 44039
Paul H.
Job Details: 05/31/2017
Replaced door, tested, op test ok.; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Ashtabula, OH 44004
Arthur V
Job Details: 05/31/2017
No cool. Installed bullit valve Found unit in a vacuum -- added r134a. Unit came out of a vacuum and started to cool. Needs compressor and evap. CFC TECH EXTRA TIME ; ordrng 1 W10507884 (compressor) and 1 WPW10317013 (evaporator), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock, schdld next appmnt for 6/5 MON !
Near Suffield Township, OH 44260
Tim G.
Job Details: 05/31/2017
Frigidaire SxS refrigerator FFHS2611LWHA, Installed new evap fan blade, op test good.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Newbury Township, OH 44065
Robert A.
Job Details: 05/31/2017
Found front suspension rods missing, needs suspension; ordrng 1 W11027174 (SUSPENTION), schdld next appmnt for 6/2 FRI !,
We serviced a
JENN-AIR B/IN REFRIGERATOR
Model JS48SEFXDB00
Near Moreland Hills, OH 44022
Robert A.
Job Details: 05/31/2017
Found disp flashing, comp not runnong, inverter receiving 120vac and 5vdc, ohmed comp, good, used jump box on comp, comp running, good heat on highside, needs inverter; ordrng 1 W10629033 (inverter box215.96), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 6/1 THU !,
We serviced a
GE MICROCONVECTION
Model JTP9580W2BB
Near Chardon Township, OH 44024
Robert A.
Job Details: 05/31/2017
Found door switches good, transformer recieving 120vac, needs mag and diode, parts nla Cust to replace; ordrng 1 WB08K5050 (DIODE NLA) and 1 WB27K5310 (MAG NLA), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
FRIGIDAIRE DISHWASHER
Model FGBD2431KB1
Near Newbury Township, OH 44065
Robert A.
Job Details: 05/31/2017
emoved front panel, ran unit, watched normal wash, unable to duplicate, op test ok; , Job Cmpltd,
We serviced a
WRT111SFDM01 WHIRLPOOL
Model REFRIGERATOR
Near Shaker Heights, OH 44120
Jeff M
Job Details: 05/31/2017
I took the freezer section apart found a load of ice blocking the air channel and clogging the drain I steamed the freezer section unit tested good; Job Cmpltd,
We serviced a
MQF1656TEW00 MAYTAG
Model FREEZER
Near Cleveland, OH 44128
Jeff M
Job Details: 05/31/2017
Freezer door was hanging a bit low I loosened the upper hinge push the door up tighten the hinge back down unit tested good the unit is ceiling all the way around now;
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Solon, OH 44139
Robert A.
Job Details: 05/31/2017
Found upper shelf in frz stuck in place, cleared ice from rails, op test ok; Job Cmpltd
We serviced a
MAYTAG DISHWASHER
Model MDB8969SDM0
Near University Heights, OH 44118
Robert A.
Job Details: 05/31/2017
Installed parts listed, op test ok; Job Cmpltd
We serviced a
KDTE254ESS1 DISHWASHER
Model KITCHENAID
Near Willowick, OH 44095
Jeff M
Job Details: 05/31/2017
Removed all the water inside the dishwasher remove the drain pump found a piece of ceramic inside the drain pump also one of the terminals on the plug that goes to the drain pump was bent. Replace the drain pump unit tested good control is not needed; Job Cmpltd,
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Strongsville, OH 44136
Chad P.
Job Details: 05/31/2017
Installed basket. Op test ok. ; Job Cmpltd,
We serviced a
KITCHENAID MICROWAVE
Model KEMS309BSS01
Near Cleveland, OH 44124
Robert A.
Job Details: 05/31/2017
Found no display, no power to or from transformer, found 1 missing, reset breaker, ng, need an electrician to correct power; Job Cmpltd,
We serviced a
MVWB835DW1 MAYTAG
Model WASHER
Near North Royalton, OH 44133
Chad P.
Job Details: 05/31/2017
Installed gearcase. Op test ok. ; Job Cmpltd
We serviced a
GE REFRIGERATOR
Model PFE29PSDCSS
Near Concord Township, OH 44077
Robert A.
Job Details: 05/31/2017
Installed cond fan, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
WRX988SIBM03 WHIRLPOOL
Model REFRIGERATOR
Near North Royalton, OH 44133
Chad P.
Job Details: 05/31/2017
Installed fan and corrected condenser fan position. Op test ok. ; Job Cmpltd,
We serviced a
FGHC2331PFAA FRIGIDAIRE
Model REFRIGERATOR
Near Middleburg Heights, OH 44130
Chad P.
Job Details: 05/31/2017
Installed sensor. Advised to monitor unit. Op test ok. ; Job Cmpltd,
We serviced a
WMH73521CS6 WHIRLPOOL
Model MICROWAVE
Near Parma Heights, OH 44130
Chad P.
Job Details: 05/31/2017
, Installed control and buld. Op test ok.
We serviced a
FAFW3801LW5 FRIGIDAIRE
Model WASHER/DRYER
Near Brook Park, OH 44142
Chad P.
Job Details: 05/31/2017
Istalled pump. Op test ok. ; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WFG320MOBB0
Near Deerfield Township, OH 44411
Tim G.
Job Details: 05/31/2017
Customers compliant is that the control board was not aligned correctly. Checked unit and found the ERC was not centered covering the cancel button. Pulled clock and installed mounting brackets correctly, op test good. ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMYW04
Near Rootstown, OH 44272
Tim G.
Job Details: 05/31/2017
Customers complaint is that the unit is leaking water at the rt frt of the unit and the unit began to not cool. Checked unit temps and found ok 0-37. Checked and found the drain clogged. Cleared drain op test good. Tech not able tp duplicate cooling issue. ; , Job Cmpltd
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHB2867PF3
Near Rootstown Township, OH 44266
Tim G.
Job Details: 05/31/2017
nstalled new valve and cleared the fill tube, op test good. Advised the customer to give the unit 12-24 hrs for ice production. Cust has a plastic waterline attached to refrigerator (see pic), explained the flooding hazard associated with this type of waterline and advised cust to replace with a copper waterline to prevent flooding. Customer has a saddle valve connected to the supply line (see pic), advised cust the flooding hazard associated with this type of valve, recommended cust have the valve replaced with an inline valve.; Job Cmpltd,
We serviced a
MAYTAG REFRIGERATOR
Model MSD2732GRW
Near Kent, OH 44240
Tim G.
Job Details: 05/31/2017
Customers complaint is that the unit is not cooling in both sections. Checked unit and found the lights to work but no fans or compressor rrunning. Pulled control panel cover and found the units defrost timer in the defrost cycle. Advanced out of defrost and found the fans to run and the compressor not starting. Checked relay and found open across start and run. Used start box and found unit to run. Quoted customer for repair and replaced the start relay, op test good. Advised the customer to give the unit 12-24hrs for complete cooling. ; used 1 8201786 (STARTER) from stock, , Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model LSR7233BW2
Near Aurora, OH 44202
Tim G.
Job Details: 05/31/2017
Customers complaint is that the unit was filling at a slow drip when not in use. Checked unit and found unit not filling while not in use. Customer stated that the unit seems to be ok and that it had stopped on its own. Customer had tech take a look at the unit just to make sure there isnt an issue. Tested unit in a normal cycle and filled with warm water to activate both the hot and cold valves. While unit was filling tech unplugged unit and found water to stop. Tested several times and was not able to duplicate the issue. Tech advised the customer to keep an eye on the unit and that if it should happen again to contact us and to turn the water supply off to prevent flooding. ; C, Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Shalersville Township, OH 44266
Tim G.
Job Details: 05/31/2017
Installed new drain pump. Cleared the errors and tested, op test good. ; Job Cmpltd,
We serviced a
KUID308ESS1 KITCHENAID
Model ICEMAKER
Near Cleveland Heights, OH 44106
Corina B
Job Details: 05/31/2017
Replaced the fan motor. Did not condenser fan did not work. Has a leak in the drier filter. Will need a cfc tech. ; ordrng 1 WPW10200037 (drier-tube), schdld next appmnt for 6/2 FRI 11-2
We serviced a
WTW4815EW0 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44103
Corina B
Job Details: 05/31/2017
CC that the clothes are getting black stains on them. Removed the agitator and the tub ring found rust and black spots on the basket. Called GS to order a basket. Per cust req to different day. ; ordrng 1 W10554251 (basket), schdld next appmnt for 6/9 FRI !
We serviced a
41797822701 kenmore
Model stacked washer and dryer
Near WILOUGHBY HLS, OH 44092
Corina B
Job Details: 05/31/2017
Had to shopvac the washer out, was filled with water. Replaced the drain pump; Job Cmpltd,
We serviced a
MQU2057AEWM1 MAYTAG
Model FREZZER
Near Cleveland Heights, OH 44118
Corina B
Job Details: 05/31/2017
Replaced the fan motor. Optest ok.; Job Cmpltd
We serviced a
MSF25D4MDM01 MAYTAG
Model REFRIGERATOR
Near East Cleveland, OH 44112
Corina B
Job Details: 05/31/2017
CC that the water ane ice maker are not working. Fz -7* ff 41*. Reinstalled the water filter. Water started dispensing. Checked the im and water cycled. Optest ok. ; Job Cmpltd,
We serviced a
JGRP430WP00 JENN-AIR
Model RANGE
Near Cleveland, OH 44109
Corina B
Job Details: 05/31/2017
CC that the ignitors are clicking when turned off. Plugged unit in. Ignitors are sparking with the knobs turned off. Removed front panel and unplugged the wires to the mirco switch, still sparking. Will need a new spark module. Job Cmpltd,
We serviced a
KEBS209BSP01 KITCHENAID
Model WALL OVEN
Near Beachwood, OH 44122
Corina B
Job Details: 05/31/2017
Replaced the control. Brought control back for return. Tested oven to 350* optest ok.; Job Cmpltd,
We serviced a
MVWC415EW2 WHIRLPOOL
Model WASHER
Near Westlake, OH 44145
Chris H.
Job Details: 05/31/2017
Installed shield, op test no good, found shft in gearcase has play causing the cam to rub against the shield, spoke with gs ordering part ; ordrng 1 W10806333 (gearcase), schdld next appmnt for 6/2 FRI 9-12
We serviced a
MZD2766GES MAYTAG
Model REFRIGERATOR
Near Broadview Heights, OH 44147
Chris H.
Job Details: 05/31/2017
Customer complaint that unit is making grinding noise while dispensing ice, found noise is coming from the auger rod hitting ice build up inside bin cleared ice bin noise is gone , op test good; Job Cmpltd,
We serviced a
JFC2089WEP9 JENN-AIR
Model REFRIGERATOR
Near Parma, OH 44129
Jessica Shreve
Job Details: 05/31/2017
Installed new ff gasket, op test good; Job Cmpltd,
We serviced a
KDTM354DSS3 KITCHENAID
Model DISHWASHER
Near Avon, OH 44011
Chris H.
Job Details: 05/31/2017
Installed new control, op test good; Job Cmpltd
We serviced a
KGRS807SSS01 KITCHENAID
Model RANGE
Near Rocky River, OH 44116
Chris H.
Job Details: 05/31/2017
Installed new dsi board, op test good ; Job Cmpltd
We serviced a
FRG5714KW0 FRIGIDAIRE
Model DRYER
Near North Madison, OH 44057
Dan H
Job Details: 05/31/2017
Customer complaint that unit is not heating, started normal dry cycle, found ignitor not glowing, ignitor recieving 120vac, unit needs new ignitor; ordrng 1 134393700 (IGNITOR) , schdld next appmnt for 6/5 MON !
We serviced a
JDS9860BDB JENN-AIR
Model RANGE
Near Munson Township, OH 44024
Dan H
Job Details: 05/31/2017
Customer complaint that display is blank, user interface is blank, control recieving 120vac, unit needs new control; ordrng 1 WP8507P232-60 (CNTRL ), , schdld next appmnt for 6/2 FRI !,
We serviced a
MVWC565FW0 MAYTAG
Model WASHER
Near Euclid, OH 44119
Dan H
Job Details: 05/31/2017
Customer complaint that unit is not advancing to wash cycle and deliverers dented console upon delivery, console is dented(see pic), found water supply valves closed, opened hot water valve, cold water valve is broken, advised customer that they need a plumber to fix broken valve, started normal wash cycle on hot water, unit filled and advanced to wash cycle, unit is operating as designed, unit need new console; ordrng 1 W10909736 (CONSOLE), schdld next appmnt for 6/2 FRI
We serviced a
KUDS30FXSS8 KITCHENAID
Model DISHWASHER
Near Chardon, OH 44024
Dan H
Job Details: 05/31/2017
Installed new drain hose, op test good ; Job Cmpltd
We serviced a
JGS8850BDS JENN-AIR
Model RANGE
Near Mayfield Heights, OH 44143
Dan H
Job Details: 05/31/2017
Customer complaint that right front,left front, and right rear burners are not lighting, found burner caps placed on wrong burner head, corrected burner caps, op test good ; , Job Cmpltd,
We serviced a
MZD2766GEW MAYTAG
Model REFRIGERATOR
Near Mentor, OH 44060
Dan H
Job Details: 05/31/2017
Customer complaint that unit is not cooling, unit unplugged when tech arrived, plugged unit in, evaporator fan is running, condenser fan is running, compressor is not running, compressor start device is recieving 120vac, applied 120vac to compressor with power supply box, compressor started, unit needs new start device, installed new start device, op test good, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line ; used 1 8201786 (STARTER) from stock, Job Cmpltd
Near Deerfield Township, OH 44411
Tim G.
Job Details: 05/30/2017
Whirlpool gas range WFG320MOBB0, Customers compliant is that the control board was not alighned correctly. Checked unit and found the ERC was not centered covering the cancel button. Pulled clock and installed mounting brackets correctly, op test good.
We serviced a
GFDS170GH0WW GE
Model DRYER
Near Middleburg Heights, OH 44130
Chad P.
Job Details: 05/30/2017
Reinstalled glide and applied a small amout of high temp adhesive behind it to hold it in place. Op test ok. ; Job Cmpltd,
We serviced a
MEDB835DW3 MAYTAG
Model DRYER
Near Middleburg Heights, OH 44130
Chad P.
Job Details: 05/30/2017
Installed feet and leveled. Op test ok. ; Job Cmpltd,
We serviced a
GGE388LXQ04 WHIRLPOOL
Model RANGE
Near Olmsted Falls, OH 44138
Chad P.
Job Details: 05/30/2017
Installed switch. Op test ok. ; Job Cmpltd
We serviced a
MDBH968AWS1 MAYTAG
Model DISHWASHER
Near Strongsville, OH 44149
Chad P.
Job Details: 05/30/2017
Found start and cancel key on control panel dead. Ribbon cable shorted. Door seal is dry rotting. Also, wash motor appears to have been leaking. Needs wash motor, console and door seal. ; ordrng 1 6-919922 (wash motor) and 1 WP99002588 (SEAL) and 1 WPW10235721 (CONSOLE, SS)
We serviced a
WRF5555SDFZ01 WHIRLPOOL
Model REFRIGERATOR
Near Olmsted Falls, OH 44138
Chad P.
Job Details: 05/30/2017
Found ice bin only had a few cubes in it. Temps check good. I.m. Has no power. Reset power to unit. Ice maker cycled and called for water. Frozen control corected by power reset. Op test ok. ; Job Cmpltd
We serviced a
WRT311FZDW00 Whirlpool
Model Refrigerator
Near Cleveland, OH 44132
Corina B
Job Details: 05/30/2017
CC that it hums. Found the starter is just humming, trying to turn on. 120 v going to the starter 0 ohms when ohming out the starter. Nothing is running. 7.83 amps. Checked with the JRs start device, 7.83 amps. Will need a new compressor and drier filter. Called GS to order a compressor and drier filter. Per cust req sch for a different day. Will need a cfc tech with me.; ordrng 1 WPW10507886 (compressor), schdld next appmnt for 6/2 FRI 8-11
We serviced a
ED2KHAXVQ01 Whirlpool
Model Refrigerator
Near Waite Hill, OH 44094
Corina B
Job Details: 05/30/2017
Replaced the control. Dispensing ice, went to dispense ice no good. When here there was 2 quick power surges, where the lights went dim. This was after installing the new board. Checked voltage to from the door to control 14.3 v. Checked at the board 8.3 v. Will need a new control board. ; ordrng 1 WPW10259855 (cntrl-elec), schdld next appmnt for 6/1 THU !,
We serviced a
MVWC400XW3 Maytag
Model Washer
Near Painesville Township, OH 44077
Corina B
Job Details: 05/30/2017
CC that its making a loud noise. Ran diag. F0E2 – OVER SUDS CONDITION DETECTED advised cust to only use 1-2 tablesppoons of detergent. Found the belt was hitting the guard. Removed the cam, looked at the splines and re assemblied the cam. Ran a heavy load no noise. Used loctite on the bolt. Optest ok. ;, Job Cmpltd
We serviced a
LGQ9858PW1 Whirlpool
Model Dryer
Near MENTOR ON THE, OH 44060
Corina B
Job Details: 05/30/2017
Turned dryer on hot, cycled off at 140* turns back on. Working as designed. Advised cust to replace foil vent with a semi rigid or rigid vent. Optest ok. ; , Job Cmpltd,
We serviced a
WTW8240YW0 Whirlpool
Model Washer
Near Cleveland, OH 44132
Corina B
Job Details: 05/30/2017
Replaced the parts listed. Lid closes properly. Tested lid switch, locks. Optest ok.; Job Cmpltd,
We serviced a
WTW8040DW2 Whirlpool
Model Washer
Near Wickliffe, OH 44092
Corina B
Job Details: 05/30/2017
Replaced main control. Brought core back for return. Ran test 52 Run Load Size Calibration Cycle. Ran a rinse and spin. Optest ok. ; Job Cmpltd,
We serviced a
JMW2430DS00 Jenn-Air
Model Wall Oven
Near Chardon, OH 44024
Corina B
Job Details: 05/30/2017
Replaced the control panel. Heated a cup of water waited 2 minutes, panel went into sleep mode. Optest ok. ; Job Cmpltd,
We serviced a
KDFE204ESS1 Kitchenaid
Model Dishwasher
Near Cleveland, OH 44139
Chris H.
Job Details: 05/30/2017
Customer complaint that unit will not run, ran diagnostics found 7/1 no heat code, started service cycle unit filled but wash motor never started, motor wires have continuity, control is sending 118 volts to motor, unit needs a new sump assembly, part is covered by kitchenaid, ordering part; ordrng 1 WPW10605058 (pump&motor),, schdld next appmnt for 6/1