Service History 695

We serviced a
WTW5840BW0 Whirlpool
Model Washer
Near Beachwood, OH 44122
Corina B
Job Details: 04/19/2018
CC that there is a grinding noise. Found the shield is melted from the belt. Tightened the cam. Replaced the shield from t/s. Optest ok. ; used 1 WPW10427633 (SHIELD) from stock,
We serviced a
FFBD2406NW0A Dishwasher
Model Frigidaire
Near Garfield Heights, OH 44125
Corina B
Job Details: 04/19/2018
The overlay that was sent was bent. Called SM to order order a new overlay and to call about sending it in a box where the overlay does not get bent.; ordrng 1 154877801 (overlay), schdld next appmnt
We serviced a
WED4815EW1 Whirlpool
Model Dryer
Near Pepper Pike, OH 44124
Corina B
Job Details: 04/19/2018
CC that the unit stopped working. customer has plastic style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube. Checked the terminal block, good. Checked the fuses, good. Checked motor windings, good. Checked the timer windings, good. Will need a start relay. Called SM to order part. ; ordrng 1 W10861224 (door) and 1 WPW10117655 (relay-pts), schdld next appmnt
We serviced a
LSE7806ACE MAYTAG
Model WASHER/DRYER STACK
Near Westlake, OH 44145
Dan H
Job Details: 04/19/2018
Installed new idler pulley, op test good ; Job Cmpltd
We serviced a
KRFF707ESS01 KITCHENAID
Model REFRIGERATOR
Near Strongsville, OH 44149
Chad P.
Job Details: 04/19/2018
Completely defrosted evap. Replaced control and fan assy. Op test ok. ; Job Cmpltd
We serviced a
MAH5500BWW MAYTAG
Model WASHER
Near Avon Lake, OH 44012
Dan H
Job Details: 04/19/2018
Customer complaint that unit does not always complete cycle and is banging cabinet sides during spin, found shock absorbers worn out, started drain and spin cycle, unit displayed lr(locked rotor) error code after a few minutes motor is good, unit needs new control and shocks, shock assembly and control are no longer available
We serviced a
LFHT2131QP0 FRIGIDIARE
Model REFRIGERATOR
Near Sheffield, OH 44054
Dan H
Job Details: 04/19/2018
Installed new ice maker , op test good ; Job Cmpltd
We serviced a
FFU20FC4AW1 FRIGIDIARE
Model FREEZER
Near Elyria, OH 44074
Macaulay G.
Job Details: 04/19/2018
Unit not keeping all types of meat frozen. Found that freezer has refrigerant leak. Customer does not want to repair.; Job Cmpltd
We serviced a
WRX988SIBM03 WHIRLPOOL
Model REFRIGERATOR
Near Elyria, OH 44074
Macaulay G.
Job Details: 04/19/2018
Found ice/frost buildup on evaporator coil. Defrosted evaporator coil. Thermistor is shorted. Office to order evaporator motor with harness.; ordrng 1 W11087438 (motor-evap), schdld next appmnt for 4/26 THU
We serviced a
MVWX655DW1 Maytag
Model Washer
Near Cleveland, OH 44128
Brian M
Job Details: 04/19/2018
Cc that unit leaks when on heavy xtra heavy load Filled tub up to the max found no leaks, ran drain and spin found no leaks Could not duplicate issue.. Op test ok ; Job Cmpltd
We serviced a
11021884001 Kenmore
Model Washer
Near Cleveland, OH 44107
Corey L.
Job Details: 04/19/2018
Installed parts parts ordered, op test good; Job Cmpltd
We serviced a
MVWC425BW0 Maytag
Model Washer
Near Lorain, OH 44053
Dan H
Job Details: 04/19/2018
Customer complaint of loud noise, confirmed, bearings in gearcase are worn, unit needs new gearcase and hub; ordrng 1 W10528947 (drive hub kit) and 1 W11035747 (gearcase), schdld next appmnt
We serviced a
WFE515S0ET1 Whirlpool
Model Range
Near North Ridgeville, OH 44035
Macaulay G.
Job Details: 04/19/2018
Replaced control in range. Tested operation of range temperature. Oven temperatures fluctuated properly. ; Job Cmpltd
We serviced a
WTW4950XW3 Whirlpool
Model Washer
Near Strongsville, OH 44136
Chad P.
Job Details: 04/19/2018
Found unit stored fault for basket speed sensor fault. Replaced actuator. Op test ok. ; used 1 WPW10006355 (ACTUATOR)
We serviced a
WRB329DMBW00 Whirlpool
Model Refrigerator
Near North Olmsted, OH 44070
Holly Butcher
Job Details: 04/19/2018
Installed water valve, ice maker did not cycle, jumped t&h on ice maker, ice maker failed, replaced ice maker with truck stock, cycled water, op test good; used 1 W10884390 (ICE MAKER ASSY)
We serviced a
MVWB835DW1 Maytag
Model Washer
Near Munson Township, OH 44024
Corina B
Job Details: 04/19/2018
Replaced the parts listed. Ran a calibration. The cold water is not going threw the valve. Found sediment in valve, cleaned it out still no good. Will need a new water valve; ordrng 1 W11172234 (WATER VALVE ), schdld next appmnt
Near Lorain, OH 44052
Dan H
Job Details: 04/19/2018
W8RXEGMWQ03 Whirlpool Refrigerator Customer complaint that unit is not cooling properly, fresh food section temperature at 41 degrees, freezer section temperature at 9 degrees, evaporator fan is running, compressor and condenser fan are running, evaporator has good frost patt
We serviced a
DU1015XTXS2 Whirlpool
Model Dishwasher
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 04/19/2018
an dishwasher through wash and drain cycles. Proper pressure and draining ok. Not changing from wash to rinse cycle. Office to order control w10906414.; ordrng 1 W10906414 (cntrl-elec), schdld next appmnt
We serviced a
WRS571CIDW01 Whirlpool
Model Refrigerator
Near North Royalton, OH 44133
Chad P.
Job Details: 04/19/2018
Found damper knocking again. Needs replaced. ; ordrng 1 W11164593 (DAMPER ASSY), schdld next appmnt
We serviced a
NTW4516FW2 Amana
Model Washer
Near WARRENSVL HTS, OH 44128
Brian M
Job Details: 04/19/2018
Cc that unit won’t drain Found super long hose connected and ran to toilet in a diff room Advised customer to get that fixed and everything should go back to normal
We serviced a
KSRG25FKBT05 Whirlpool
Model Refrigerator
Near Cleveland, OH 44120
Brian M
Job Details: 04/19/2018
Cc that unit is not running.. Found unit plugged in but not cooling Compressor not running and I could not get it to start Will need compressor and dryer filter and the evapOffice to reschedule with customer ; ordrng 1 W10309994 (compressor) and 1 WP2188823 (evaporator)
We serviced a
GTWN4250D2WS GE
Model Washer
Near Cleveland, OH 44105
Brian M
Job Details: 04/19/2018
Cc that unit won’t drain and water levels are high Found unit full of water turned it to drain and spin no issues with draining Ran diagnostics found error for pressure switch Ran test cycle water not stopping at right levels needs pressure switch replaced also found unit not allowing hot water to enter at all times fill for 30 seconds then switches to cold when control is set to hot Needs pressure switch and control board ; ordrng 1 WH12X10412 (switch pressure) and 1 WH12X10614 (control asm) and 1 WH41X365 (hose,water level), schdld next appmnt
We serviced a
WGD4815EW2 Whirlpool
Model Dryer
Near Euclid, OH 44132
Corey L.
Job Details: 04/19/2018
Customer complaint unit not heating, when tech arrived customer stated since they made the call they found the gas was turned off, unit is now heating, inspected dryer functions, op test good; Job Cmpltd
We serviced a
WMH31017HS0 Whirlpool
Model Microwave
Near Kirtland, OH 44094
Corina B
Job Details: 04/19/2018
CC that the mw keeps tripping the breaker. Ran the microwave several times did not trip the breaker. The outlet is good. Working as designed. Optest ok. ; Job Cmpltd
We serviced a
KRFF507ESS01 Kitchenaid
Model Refrigerator
Near Mentor, OH 44060
Corina B
Job Details: 04/19/2018
CC that there is ice forming on the back wall of the ff and there is water still leaking. Removed the cover filled the ice maker and the water could not find water dripping. Found ice is forming on the back wall of the ff. ; ordrng 1 W10815476 (tube-water) and 1 WPW10280988 (gasket) and 1 WPW10320706 (gasket) and 1 WPW10635022 (adapter), schdld next appmnt
We serviced a
MDB4949SDE3 Maytag
Model Dishwasher
Near Westlake, OH 44145
Dan H
Job Details: 04/19/2018
Customer complaint that unit shuts off after a few minutes of running, started normal wash cycle, unit filled and began wash cycle, then unit cancelled and drained after a few minutes, reset control, started normal wash cycle, unit did not shut off after a few minutes, op test good ; Job Cmpltd,
We serviced a
MVWC360AW0 Maytag
Model Washer
Near Fairview Park, OH 44126
Dan H
Job Details: 04/19/2018
Customer complaint that unit is not spinning clothes out, ran diagnostics found f7e1(basket speed fault), f0e2(over suds condition), , f2e1(stuck key), and f5e1(lid switch fault) error codes, ran manual test cycle, lid locks and unlocks, unit shifts from agitate to spin and back, ran drain and spin cycle with wet load, unit completed cycle, clothes barely damp at end of cycle, unable to duplicate the problem, unit is operating as designed ;
We serviced a
MVWB955FC1 Maytag
Model Washer
Near Westlake, OH 44145
Macaulay G.
Job Details: 04/19/2018
Customer stated that washer leaked across floor, around washer. We ran test cycle on washer. Found insulation underneath was wet. Leak was coming from drain hose attached to tub. The spring clamp that holds the hose on did not have enough tension to put pressure on hose. Replaced spring clamp with hose clamp. Tested washer again. All tested ok. No leaks.; Job Cmpltd
We serviced a
KFIS27CXMS5 Whirlpool
Model Refrigerator
Near Brook Park, OH 44142
Macaulay G.
Job Details: 04/19/2018
Replaced thermistor. All tested ok.; Job Cmpltd
We serviced a
LGR8620PG0 Whirlpool
Model Dryer
Near Brecksville, OH 44141
Chad P.
Job Details: 04/19/2018
Found motor seized and blower locked on. Will need blower and motor. Also, belt cracking. Need all replaced; ordrng 1 279827 (motor!dryer) and 1 341241 (belt,drive) and 1 WP694089 (BLOWER WHEEL), schdld next appmnt
We serviced a
WRF555SDFZ01 Whirlpool
Model Refrigerator
Near Cleveland, OH 44109
Chad P.
Job Details: 04/19/2018
Installed and conformed gasket. Op test ok. ; Job Cmpltd
We serviced a
JS48PPDBDA Jenn-Air
Model Refrigerator
Near Willoughby, OH 44094
Chad P.
Job Details: 04/19/2018
Arrived to find unit not making noise at this time. Cc that it was coming from the freezer area and when they opened the door the noise stopped. Removed ice bucket, ice maker and evap fan cover/light housing. Found ball of ice on the evap fan mount. Removed. No icing on drip tray at this time. Appears unit started to recover on its own. Advised to use as normal. If issues continue unit can be shut down with the master power switch behind the access panel and with the doors left open defrost the unit for 24 hrs. Towels should be placed in freezer section to soak op only run off. ; Job Cmpltd
We serviced a
WRF767SDEM01 Whirlpool
Model Refrigerator
Near Strongsville, OH 44149
Corey L.
Job Details: 04/19/2018
Customer complaint fridge not that cold, temp in ff section is 49, frz 0, found ice built up on ff evap, cleared ice, found thermistor in the wrong position and loose, crimped clip to fit thermistor snug and relocated, ; Job Cmpltd
We serviced a
LSE7806ACE Maytag
Model Dryer
Near Middleburg Heights, OH 44130
Corey L.
Job Details: 04/19/2018
Customer complaint of clunking noise, found rollers failed, unit needs new rollers; ordrng 2 12001541 (bearing & roller asy 30.18)s,
We serviced a
MED5500FW1 Maytag
Model Dryer
Near Berea, OH 44017
Corey L.
Job Details: 04/19/2018
Customer complaint dryer making a loud noise, started normal timed dry, confirmed the noise, the noise is coming from the blower wheel, found back of blower wheel had an unintended piece of plastic left over form the factory molding, this piece was rubbing on blower housing, removed excess plastic, op test good; Job Cmpltd,
We serviced a
WDF518SAAM Whirlpool
Model Washer
Near Fairview Park, OH 44126
Corey L.
Job Details: 04/19/2018
Installed wash pump, op test good; Job Cmpltd
We serviced a
WED4815EW1 Whirpool
Model Dryer
Near Westlake, OH 44145
Corey L.
Job Details: 04/19/2018
ustomer complaint dryer is heating but not drying clothes, started normal timed dry cycle, unit is heating, vent to ceiling is clear, advised customer to have vent exit at the roof checked for obstructions and if there is an air flap test flap operation make sure it opens easily, they usually have springs and they may rust over time; Job Cmpltd
We serviced a
MVWC565FW0 Maytag
Model Washer
Near Cleveland, OH 44105
Corina B
Job Details: 04/19/2018
CC that the washer does not agitate. Ran diag F8E1 – NO FILL, LONG FILL. Ran manual test cold and hot water going threw. Ran an auto test. A normal and a drain and spin. Optest ok. ; Job Cmpltd
We serviced a
WFG320M0BB0 Whirlpool
Model Range
Near Garfield Heights, OH 44105
Corina B
Job Details: 04/19/2018
CC that the oven does not go past 100*. Turn bake on 2.87amp. Will need a new igniter. Used igniter from t/s. Heated oven to 350*. Optest ok.; used 1 12400035 (IGNITER) from stock, Job Cmpltd,
We serviced a
11082980120 Kenmore
Model Washer
Near Cleveland, OH 44109
Corina B
Job Details: 04/19/2018
CC that the unit just hums. Filled unit and the motor just hummed. Found the gearcase leaking oil. Will need a gearcase, clutch and brake. Cust doesn’t want to repair.
We serviced a
WTW7040DW1 Whirlpool
Model Washer
Near Lakewood, OH 44107
Corina B
Job Details: 04/19/2018
CC that LF fault code keeps coming up. Ran diag f8e1 Long Fill. Checked the water going into the unit, good. Valve is clear. Ran a test 51 and 52. Started a normal load on cold water, did not fill. Will need a new control. ordrng 1 W10812423 (cntrl-elec) and 1 W11220230 (WATER VALVE )
We serviced a
JDB9600CWX90 Jenn-Air
Model Dishwasher
Near Rocky River, OH 44116
Corina B
Job Details: 04/19/2018
Replaced the cord. Ran a normal cycle. Optest ok. ; Job Cmpltd
We serviced a
WED5000DW WHIRLPOOL
Model DRYER
Near Munson Township, OH 44024
Brian M
Job Details: 04/19/2018
Cc no heat Found open thermal cut off Replaced from S/T Op test ok ; used 1 279769 (THERMAL CUTOFF) from stock, Job Cmpltd,
We serviced a
KODE500ESS02 KITCHENAID
Model RANGE
Near Chester Township, OH 44026
Brian M
Job Details: 04/19/2018
Installed control Op test ok ; Job Cmpltd
We serviced a
GFWS1700H1WW GE
Model WASHER
Near Richmond Heights, OH 44143
Brian M
Job Details: 04/19/2018
Installed pump ran perfect then stopped runningDid not find correct voltage at Cn8 white cn3 black wires Called Ge techline guy hung up before I could get a SR # but they said to replace both control and wire harness Harness seems to be unavailable please look into this Per customer she wants both to be replaced Can only get control board ; ordrng 1 WH12X24234 (ui board), schdld next appmnt for 4/25 WED
We serviced a
MFF2055FRW00 MAYTAG
Model REFRIGERATOR
Near Brooklyn, OH 44144
Dan H
Job Details: 04/19/2018
Customer complaint of ice build up on freezer section floor, confirmed, found fill tube frozen solid, unit needs new valve, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line; ordrng 1 WPW10279909 (valve-inlt), schdld next appmnt for 4/23 MON
We serviced a
WRF535SMBM00 WHIRLPOOL
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Dan H
Job Details: 04/19/2018
Customer does not have new correct part, customer only has old incorrect parts, reordering, correct gear; ordrng 1 12002497 (gear (left)), schdld next appmnt for 4/23 MON
We serviced a
WDF520PADM7 WHIRLPOOL
Model DISHWASHER
Near Cleveland, OH 44135
Dan H
Job Details: 04/19/2018
Customer complaint that upper rack is falling off, confirmed, found clip had fallen off, no damage to clip, reinstalled, op test good ; Job Cmpltd
We serviced a
MGDB835DW4 MAYTAG
Model DRYER
Near Lorain, OH 44053
Dan H
Job Details: 04/19/2018
Customer complaint that vent is burning clothing, customer showed several pieces of clothing with vent imprints on them, started normal dry cycle, temperatures at vent inside drum are ranging from 114-140 degrees at high temperature setting, temperature at vent on back at about 85 degrees, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd
We serviced a
PFE28RSHHSS GE
Model REFRIGERATOR
Near Amherst, OH 44001
Macaulay G.
Job Details: 04/19/2018
Touch panel not responsive. Office to order touch panel.; ordrng 1 WR55X25718 (TOUCH PANEL CONTROL), schdld next appmnt for 4/24 TUE
We serviced a
WFW9151YW00 WHIRLPOOL
Model WASHER
Near Oberlin, OH 44074
Macaulay G.
Job Details: 04/19/2018
Washer not draining properly. Found error code E6F1 for ground/ communication error. Found washer power cord on a two wire adapter. Removed adapter and tested outlet. Outlet checks correct. Ran washer in automatic diagnostics ok without adapter. Ran through spin cycle ok. Advised to run washer and test over several loads. Otherwise, motor control may need replaced.; Job Cmpltd
We serviced a
WFG320M0BS3 WHIRLPOOL
Model RANGE
Near South Amherst, OH 44001
Macaulay G.
Job Details: 04/19/2018
Found door handle had started to come off/failed. Attached door handle to oven door. Tested oven door handle, working properly.; Job Cmpltd
We serviced a
MBR2258XES1 MAYTAG
Model REFRIGERATOR
Near Amherst, OH 44001
Macaulay G.
Job Details: 04/19/2018
Replaced evaporator fan motor. Tested ok. ; Job Cmpltd
We serviced a
RGB745BEH5CT HOTPOINT
Model RANGE
Near Parma, OH 44129
Chad P.
Job Details: 04/19/2018
Found bake ignitor open. Replaced ignitor. Op test ok. ; used 1 4342528 (IGNITOR) from stock, Job Cmpltd
We serviced a
GI7FVCXWQ01 WHIRLPOOL
Model REFRIGERATOR
Near Seven Hills, OH 44131
Chad P.
Job Details: 04/19/2018
Installed smart valve and ice maker. Wrong part sent for fascia. Need to reorder. ; ordrng 1 W10273055 (FASCIA), schdld next appmnt for 4/25 WED
We serviced a
WFE515S0ES1 WHIRLPOOL
Model RANGE
Near Parma, OH 44134
Chad P.
Job Details: 04/19/2018
Found front right burner stays on high and rear left is short cycling. Needs both switches replaced. ; ordrng 1 WP3149404 (SWITCH) and 1 WPW10434452 (SWITCH), schdld next appmnt for 4/23 MON
We serviced a
WRX735SDHZ00 WHIRLPOOL
Model REFRIGERATOR
Near Parma, OH 44134
Chad P.
Job Details: 04/19/2018
Installed new door. Op test ok. ; Job Cmpltd
We serviced a
NTW4516FW2 AMANA
Model WASHER
Near Lakewood, OH 44107
Corina B
Job Details: 04/18/2018
CC that the unit is not finishing the cycle. Found the drain hose on the ground. Raised the drain hose and zipped tied it to a pipe. Ran a normal load and a drain spin. Optest ok. ; Job Cmpltd
We serviced a
WRS571CIDM01 WHIRLPOOL
Model REFRIGERATOR
Near Avon Lake, OH 44012
Corey L.
Job Details: 04/18/2018
Installed freezer door, leveled unit, op test good, customer believes door may be the wrong shade of stainless, new door is a bit more shiny customer wants to wipe door down and wait a day to see if it’s the lighting; Job Cmpltd
We serviced a
KODE500ESS02 KITCHENAID
Model RANGE
Near Chester Township, OH 44026
Brian M
Job Details: 04/18/2018
Installed control Op test ok ; Job Cmpltd,
We serviced a
WTW8500DC4 WHIRLPOOL
Model WASHER
Near Lorain, OH 44053
Dan H
Job Details: 04/18/2018
Customer complaint of loud noise, ran manual test cycle, activated valves and pumps, ran heavy agitate and high speed spin, no unusual noises heard, unit is operating as designed ; Job Cmpltd
We serviced a
MVWC360AW0 MAYTAG
Model WASHER
Near Elyria, OH 44035
Macaulay G.
Job Details: 04/18/2018
Replaced suspension arms in washer, level washer. Tested operation of washer operating normally. Customer is not happy with the small amount of vibration in spin cycle. There is nothing else on the washer that could effect the spin vibration
We serviced a
LFMV164QFA FRIGIDAIRE
Model MICROWAVE
Near Elyria, OH 44035
Macaulay G.
Job Details: 04/18/2018
When trying to run unit, it trips breaker. Found open diode, open winding in transformer and magnetron. Office to order diode, transformer, and magnetron.; ordrng 1 5304464072 (magnetron) and 1 5304464075 (hi volt transformer) and 1 5304472472 (diode), schdld next appmnt for 4/24 TUE
We serviced a
WRF555SDFZ03 WHIRLPOOL
Model REFRIGERATOR
Near Parma, OH 44134
Chad P.
Job Details: 04/18/2018
Found mullion separating and not retracting correctly. Needs mullion replaced. ; ordrng 1 WP12722815AP (MULLION), schdld next appmnt for 4/23 MON
We serviced a
KRFC704FSS00 KITCHENAID
Model REFRIGERATOR
Near Shaker Heights, OH 44122
Corina B
Job Details: 04/18/2018
CC that the im is not making ice. Fz 0 and ff 41. Found service pointer W11033419B ran test 128. Will need new control and evap cover. Called SM to order parts. ; ordrng 1 W10789113 (cntrl-elec) and 1 W10815735 (cover-evap), schdld next appmnt for 4/23 MON
We serviced a
MEDB835DC3 MAYTAG
Model WASHER
Near Cleveland, OH 44104
Corina B
Job Details: 04/18/2018
Replaced parts listed. Brought core back for return. Optest ok. ; Job Cmpltd
We serviced a
TPX24BIYEBB GE
Model REFRIGERATOR
Near Perry Township, OH 44077
Corina B
Job Details: 04/18/2018
CC that the fz is leaking water. Cleared drain line. Water coming threw. Optest ok. ; Job Cmpltd
We serviced a
MFI2570FEZ02 MAYTAG
Model REFRIGERATOR
Near Madison Township, OH 44057
Corina B
Job Details: 04/18/2018
Replaced the water valve. Optest ok. ; Job Cmpltd
We serviced a
WRS325SDHW00 WHIRLPOOL
Model REFRIGERATOR
Near Avon Lake, OH 44012
Corey L.
Job Details: 04/18/2018
Customer complaint top shelf of ff section is warm, temp at 60 degrees ff section, frz is 30 degrees, evap frozen over, unit not going into defrost, heater and thermistor getting proper ohms, electronic defrost control failed; ordrng 1 W11174836 (DEF CONTROL), schdld next appmnt for 4/23 MON
We serviced a
KSRG25FKSS16 KITCHENAID
Model REFRIGERATOR
Near Solon, OH 44139
Brian M
Job Details: 04/18/2018
Installed water filter op test ok ; Job Cmpltd
We serviced a
KDTE254ESS1 KITCHENAID
Model DISHWASHER
Near Solon, OH 44139
Brian M
Job Details: 04/18/2018
Cc that unit will not start Found ui dead and control getting power but not sending power Installed control and uiRan test sump pump is not producing pressure will need sump assy Ran test unit is not draining, drain pump has power but not pumping needs drain pump replaced ; ordrng 1 W10902372 (pump&motor) and 1 WPW10531320 (pump-drain), schdld next appmnt for 4/23 MON
We serviced a
WED9450WRO WHIRLPOOL
Model DRYER
Near Solon, OH 44139
Brian M
Job Details: 04/18/2018
Cc that unit has no power Per tech sheet checked power at control board power coming in Needs control board replaced ; ordrng 1 WPW10169969 (cntrl-elec), schdld next appmnt for 4/25 WED
We serviced a
WED49STBW WHIRLPOOL
Model DRYER
Near Cleveland, OH 44105
Brian M
Job Details: 04/18/2018
Cc that unit is not heating Removed lint from trap Op test ok ; Job Cmpltd
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44105
Brian M
Job Details: 04/18/2018
Cc that unit not drainingRan diagnostics found error for off balance and long fill no fill Found hot water turned off due to a leak Ran auto test and manual test OP TEST OK Unit is running normal could not duplicate issue Leveled unit a little better Advised customer on getting line fixed and turning water back on ; Job Cmpltd
We serviced a
UMV1160CB3 WHIRLPOOL
Model MICROWAVE
Near Sheffield Lake, OH 44054
Dan H
Job Details: 04/18/2018
Customer complaint that unit is not heating, confirmed, cap and diode test good, unit needs new magnetron ; ordrng 1 WPW10693025 (magnetron), schdld next appmnt for 4/23 MON
We serviced a
MVWX655DW0 MAYTAG
Model WASHER
Near Avon Lake, OH 44012
Dan H
Job Details: 04/18/2018
Customer complaint of loud noise,confirmed, noise is coming from gear case, also found wash plate stripped, unit needs gearcase, hub, and wash plate; ordrng 1 W10528947 (drive hub kit) and 1 W10902814 (washplate) and 1 W11035751 (gearcase), schdld next appmnt for 4/23 MON
We serviced a
KDFE104DSS5 KITCHENAID
Model DISHWASHER
Near Avon Lake, OH 44012
Dan H
Job Details: 04/18/2018
Customer complaint that installers would not install dishwasher because of a crack, found crack in upper spray arm fill tube, found upper rack track broken on right hand side, ordering feed tube and tracks; ordrng 1 W11048934 (track) and 1 W11048936 (track) and 1 WPW10340745 (tube-feed), schdld next appmnt for 4/23 MON
We serviced a
WMH32519HV1 WHIRLPOOL
Model MICROWAVE
Near Avon, OH 44011
Dan H
Job Details: 04/18/2018
Customer complaint that microwave mounts are stripped,found mounting bolts fell into cabinet, one bolt broken, unit needs new mounting nut, installed mounting nut and left mounting hardware kit with unit from surplus, op test good ; used 1 W10596040 (MOUNTING NUT), and 1 W10821385 (MOUNTING HARDWARE) from stock, Job Cmpltd
We serviced a
GLD5600N10BB GE
Model DISHWASHER
Near Avon, OH 44011
Macaulay G.
Job Details: 04/18/2018
Found the disposal had recently been replaced, and the knockout plug had not been removed. Removed knockout plug in drain inlet on the the disposal. Tested operation of dishwasher, operating properly.; Job Cmplt
We serviced a
GHWS3600F0WW GE
Model WASHER
Near Avon, OH 44011
Macaulay G.
Job Details: 04/18/2018
Installed air chamber in washer. Tested operation of washer, operating properly.; Job Cmpltd
We serviced a
ABB1921BRM00 AMANA
Model REFRIGERATOR
Near Avon, OH 44011
Macaulay G.
Job Details: 04/18/2018
Replaced door hinge and spacers. Checked operation, operating properly.; Job Cmpltd
We serviced a
MDB7749SBW3 MAYTAG
Model DISHWASHER
Near North Olmsted, OH 44070
Macaulay G.
Job Details: 04/18/2018
Installed electronic control and panel control (user interface) and tested unit = operating properly.; Job Cmpltd
We serviced a
DGHF2360PF2A FRIGIDIARE
Model REFRIGERATOR
Near North Royalton, OH 44133
Chad P.
Job Details: 04/18/2018
Installed parts listed and collected pans for return. Op test ok. ; Job Cmpltd
We serviced a
GU2275XTVY3 WHIRLPOOL
Model DISHWASHER
Near North Royalton, OH 44133
Chad P.
Job Details: 04/18/2018
Found unit with standing water and start resume flashing. Hit cancel. Unit drained. Ran normal wash and canceled cycle. Unit drained with no problem. Ran normal wash again. During cycle tech found power cord very loose in outlet. Just by touching the cord unit dropped power. Outlet is bad and will need an electrician to correct the issue. Tech ran an extension cord from different outlet and ran unit three times over and unit did not drop power. After outlet is replaced unit should return to working with out issue. ; Job Cmpltd
We serviced a
WMH53520CS6 WHIRLPOOL
Model MICROWAVE
Near Strongsville, OH 44136
Chad P.
Job Details: 04/18/2018
Replaced control and lamp. Op test ok. ; Job Cmpltd
We serviced a
WGD8500DC3 WHIRLPOOL
Model DRYER
Near Parma, OH 44134
Chad P.
Job Details: 04/18/2018
Found blower cracked and hitting the side of the housing. Needs blower replaced. ; ordrng 1 WP697772 (BLOWER), schdld next appmnt for 4/24 TUE
We serviced a
KITCHENAID DISHWASHER
Model DISHWASHER
Near Bainbridge Township, OH 44023
Robert A.
Job Details: 04/18/2018
Found no power to unit, cust turned on switch, good, gasket in disp out of place, needs disp, cust to let us know; used 1 W10861000 (DISPENSER-DISHWASHER9492) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW4900BW0
Near Hambden Township, OH 44024
Robert A.
Job Details: 04/18/2018
Ran diagnostics, 7-1, 7-7, shifter/sensor fault, replaced, ran recal cycle, op test ok; used 1 WPW10006355 (ACTUATOR5713) from stock, , Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Concord Township, OH 44077
Arthur V
Job Details: 04/18/2018
Tj File number 7721773020. Issue with ice door opening at random is normal written into the software to eliminate any ice in the chute. The issue with crushed ice coming out with cubed ice is also a normal occurrence due to the ice being forced thru the auger sometimes it breaks up the ice causing this issue. Cust unhappy with ice door opening at random and says that she sometimes wakes up to wet floor in front of the fridge and she does not want her floor ruined.. gave cust wpl consumer number. . ; Job Cmpltd,
We serviced a
WRS586FLDW02 REFRIGERATOR
Model WHIRLPOOL
Near Brooklyn, OH 44144
Dan H
Job Details: 04/18/2018
Customer complaint that unit is not cooling, fresh food section temperature at 58 degrees, freezer section temperature at 31 degrees, evaporator fan is running, condenser fan and compressor are running, found evaporator frozen solid, bi metal is closed, defrost heater is working, unit needs new control; ordrng 1 W11035839 (cntrl-elec), schdld next appmnt for 4/19 THU
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW2
Near Chesterland, OH 44026
Jeff M
Job Details: 04/18/2018
Water valves are leaking constantly at a fast pace. Needs new water valves; ordrng 1 W11173597 (WATER VALVE ), schdld next appmnt fri
We serviced a
MVWX655DW1 WHIRLPOOL
Model WASHER
Near Painesville, OH 44077
Brian M
Job Details: 04/18/2018
Cc that unit does not agitateFound unit blowing grease all over Needs gearcase belt and cam Customer does not want to repair
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW2
Near Chesterland, OH 44026
Jeff M
Job Details: 04/18/2018
Water valves are leaking constantly at a fast pace. Needs new water valves; ordrng 1 W11173597 (WATER VALVE ), schdld next appmnt fri
We serviced a
LFHB2741PF8A FRIGIDAIRE
Model REFRIGERATOR
Near Maple Heights, OH 44137
Corey L.
Job Details: 04/18/2018
Customer complaint crushed ice coming out when cubed is selected, striker is engaging solenoid, dispensed cubed ice and cubed came out, dispensed crushed and crushed came out, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Aurora, OH 44202
Jeff M
Job Details: 04/18/2018
The ice maker fan is making a rattling noise. Needs a new fan; ordrng 1 W10846539 (FAN MOTOR ), schdld next appmnt for 4/20 FRI 12-5,
We serviced a
MVWX700XW1 MAYTAG
Model WASHER
Near Madison, OH 44057
Corina B
Job Details: 04/18/2018
CC that the unit is not spinning or agitate. Found the gearcase is frozen. Will need a new gearcase. Cust does not want to repair. ; Job Cmpltd
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Solon, OH 44139
Jeff M
Job Details: 04/18/2018
The units interior lights are not coming on. The switch is tested good the only lights tested good needs a LED control module ; ordrng 1 W10830288 (LED CONTROL ), schdld next appmnt for 4/19 THU 12-5,
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53520CW5
Near Aurora, OH 44202
Jeff M
Job Details: 04/18/2018
The relay for the dome light is sticking. Needs a new control; ordrng 1 W11100597 (CONTROL ), schdld next appmnt for 4/19 THU 12-5,
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519FZ0
Near Kirtland, OH 44094
Jeff M
Job Details: 04/18/2018
Customers install three light bulbs in they blown within months. Ordering a new light bulb housing in light bulb; ordrng 1 8206232A (lamp 40 watt) and 1 W10210871 (housng-lmp), schdld next appmnt for 4/18 WED 8-12
We serviced a
KITCHENAID DISHWASHER
Model KUDC03IVWH4
Near Mentor-on-the-Lake, OH 44060
Jeff M
Job Details: 04/18/2018
Installed new part unit op tested good ; Job Cmpltd,