Near Cleveland, OH 44113
Nicholas F.
Job Details:
07/16/2019
RANGE WHIRLPOOL WFG505M0BS3 Cc stove top will not light.confirmed.is not sparking.unit is getting gas.control is receiving 120v and sending 120v to spark module.spark module is bad unit needs new spark module.; ordrng 1 WPW10110523 (module-spk)
Near Maple Heights, OH 44137
Jason N
Job Details:
07/16/2019
REFRIGERATOR WHIRLPOOL WRT318FZDM05 "Cc fresh food temp not cool enoughFound ff compartment slightly warm, lot of condensation/frost build up in freezer, product bags sticking out into gasket from door, freezer jammed full. No airflow. Removed product, found vents frosted over and air passa
Near Novelty, OH 44072
Joe O
Job Details:
07/16/2019
DRYER MAYTAG MED3500FW0 Cc: long dry times/ venting blocked Found error code f4e3(restricted air flow)Ran auto test unit is heating and checked venting found venting plugged upAdvised customer to have vent cleaning done and that the venting needs shortened behind the unitCust Ha
Near Brecksville, OH 44141
David R
Job Details:
07/16/2019
DRYER WHIRLPOOL LGQ8621PW1 "Cc of smell. Checked the vent inside unit, all clear, checked the vent going outside, good airflow and couldn’t see anything clogging it or dead. Has a smell of fumes coming from the burner assembly. Fitting from wall to unit is good. Will need gas burne
Near Streetsboro, OH 44241
Brian M
Job Details:
07/16/2019
DISHWASHER WHIRLPOOL WDT750SAHB0 Installed adjuster kit OP TEST OK
Near Mayfield Heights, OH 44124
Jason N
Job Details:
07/16/2019
REFRIGERATOR FRIGIDAIRE FGUS2632LP0 "Installed ice maker, ran manual cycle, ice maker indexed and filled mold with water. Op test good."
Near Cleveland, OH 44103
Dan H
Job Details:
07/16/2019
REFRIGERATOR FRIGIDAIRE LFHT1817LW4 "Fresh food section temperature at at 65 degrees , freezer section temperature at 35 degrees, found condenser fan not running, condenser fan is recieving 120vac , unit needs new condenser fan, customer does not want repair, customer will keep door gaske
Near Wickliffe, OH 44092
Nicholas F.
Job Details:
07/16/2019
WASHER AMANA NTW4516FW2 Cc unit is not filling fast enough not moving past sensing/fill cycle to wash.found drain hose one the floor.ran auto test cycle.unit completed test cycle.started normal cycle United filled and began washing.drained unit ran drain and spin.unit it spun.un
Near Pepper Pike, OH 44124
Corey L.
Job Details:
07/16/2019
DISHWASHER/B-IN KITCHENAID KUDS35FXBLO "Customer complaint upper rack fell off, confirmed one wheel on left track is not in slide, wheel lock on slide was taped open allowing wheels to pull out from track, nothing is broken, explained to customer why this wheel lock on slide is important to ke
Near Strongsville, OH 44136
Corina B
Job Details:
07/16/2019
REFRIGERATOR KITCHENAID KRFF302EWH01 CC that there is a new noise every so often. Ran diag for damper. Damper motor making a noise. Will need a new damper. Office to order part; ordrng 1 WPW10594329 (control)
Near Chesterland, OH 44026
Corey L.
Job Details:
07/16/2019
WASHER WHIRLPOOL WFW70HEBW0 "Replaced pressure hose, cleared error codes, ran svc test cycle, op test good"
Near Seven Hills, OH 44131
Nicholas F.
Job Details:
07/16/2019
DRYER MAYTAG MEDX655DW1 Cc dryer is not starting.found motor humming.started dryer moved drum by hand drum spun unit needs new motor. And blower wheel.; ordrng 1 279827 (MOTOR)
Near Berea, OH 44017
David R
Job Details:
07/16/2019
DISHWASHER WHIRLPOOL WDF520PADW7 "Replaced drain hose, tested, no leaks. Op test ok."
Near Novelty, OH 44072
Joe O
Job Details:
07/16/2019
REFRIGERATOR GE CFE28TSHGSS "Cc: not dispensing iceFound chute motor receiving proper power but not opening chuteNeeds motor; ordrng 1 WR60X10344 (motor duct door4727), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Seven Hills, OH 44131
Nicholas F.
Job Details:
07/16/2019
RANGE WHIRLPOOL WFE715H0ES0 Cc oven is not working properly.confirmed.found f6e1 error code(run away temp)unit needs new control.; ordrng 1 WPW10340308 (cntrl-elec)
Near Parma, OH 44134
Corina B
Job Details:
07/16/2019
WASHER MAYTAG MVWX655DW1 "CC that the lock is not locking when it starts. Advised cust on this model the lock does not lock until the spin cycle. Started a normal cycle and then a drain and spin. Working as designed. F0E2 – OVER SUDS CONDITION DETECTED, advised cust to use 1-2 ta
Near Brecksville, OH 44141
David R
Job Details:
07/16/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Cc not working. Water fills unit bu5 will not wash. Drain and heating element works fine. 4-3 was motor error. Ordering pump and motor .; ordrng 1 W11087376 (pump&motor)
Near Mentor, OH 44060
Jason N
Job Details:
07/16/2019
DRYER WHIRLPOOL GGW9250PW2 "Cc unit not dryingCustomer stated if she ran it longer it kinda dried then now it’s not at all.Checked heat, no heat, no power to ignitor. Checked thermals, found thermal fuse open. Replaced using truck stock. Retested unit, heat returned. Checked ventin
Near Olmsted Falls, OH 44138
David R
Job Details:
07/16/2019
REFRIGERATOR ROPER RT21AKXGW00 "Cc of water leaking to bottom of drawers in FF and food freezing no matter what temp is set at. Found Evap drain will need to be steamed and unplugged. Ordering thermostat.; ordrng 1 4387562 (control,temp)"
Near New Russia Township, OH 44074
David R
Job Details:
07/16/2019
WASHER WHIRLPOOL WTW8800YC0 "Cc of noise. Bad bearings. Tried to take hub off, screws are stripped. Will need to basket and tub assembly, drain filter, bearings, screw.; ordrng 1 W10381077 (tub-outer 323.08) and 1 W10435302 (bearing 105.51) and 1 W10549509 (basket 552.46) and 1 WPW1
Near Euclid, OH 44123
Dan H
Job Details:
07/16/2019
DISHWASHER FRIGIDAIRE FGHD2465NF2A "Installed new control, op test no good , unit needs new user interface ; ordrng 1 807545704 (console assembly)"
Near Cleveland, OH 44124
Dan H
Job Details:
07/15/2019
WASHER MAYTAG MVWB766FW0 "Customer complaint that unit is not turning on, confirmed, ran diagnostics found f6e2( serial miscommunication) error code, unit needs new control and user interface ; ordrng 1 W10919546 (console) and 1 W10920541 (cntrl-elec)"
Near Cleveland Heights, OH 44121
Dan H
Job Details:
07/15/2019
REFRIGERATOR MAYTAG MRT118FFFH01 "Customer complaint that unit is not cooling, fresh food section temperature at 72 degrees, freezer section temperature at 69 degrees, evaporator fan is running , no frost pattern on evaporator, compressor and condenser fan are running, unit needs new com
Near Cleveland Heights, OH 44118
Dan H
Job Details:
07/15/2019
REFRIGERATOR MAYTAG MRT711BZDE00 "Customer complaint that unit is not cooling properly, freezer section temperature at 25 degrees, fresh food section temperature at 51 degrees, evaporator fan is running, compressor and condenser fan are running, good frost pattern on evaporator, uni
Near Mentor, OH 44060
Dan H
Job Details:
07/15/2019
REFRIGERATOR MAYTAG PBF1951KEW "Customer complaint that unit is not making ice, confirmed, cycled ice maker , ice maker did not cycle , ice maker is recieving 120vac, unit needs new ice maker ; ordrng 1 D7824706Q (ice maker 119.43), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Cleveland, OH 44102
Jeff M
Job Details:
07/15/2019
WASHER WHIRLPOOL WTW4850XQ0 "Lid lock not locking i search my truck stuck I cannot find it needs to be ordered ; ordrng 1 W10404050 (lid lock), used 1 SENIORDISCOUNT (SENIORDISCOUNT), 1 SHIPPING (SHIPPING AND HANDLING), and 1 W10404050 (LATCH) from stock"
Near Cleveland, OH 44126
Corina B
Job Details:
07/15/2019
WASHER WHIRLPOOL WTW57ESVW1 "CC that the unit is leaking in a spin cycle. Started a normal wash, the a rinse and spin. When starting a cycle the unit would agitate then start filling as it is agitating. Removed the front panel. Checked the hoses, drain pump, water valve, tub good. C
Near Westlake, OH 44145
Corina B
Job Details:
07/15/2019
RANGE JENN-AIR JJW8630DDS "CC that there is a fault code when turning the ovens on. 4d21 No Reverse Airflow Fan rotation (no/low RPM. Checked the power to the cooling fan 120 volts. Will need a new fan. ; ordrng 1 WP74008383 (fan- tange 12256), used 1 SHIPPING (SHIPPING AND HANDLI
Near Lorain, OH 44053
David R
Job Details:
07/15/2019
WASHER MAYTAG MVWX500XW2 "Cc taking long to complete cycle and clothes aren’t spinning out. Basket speed fault, hot cold reversed error codes. Found hot and cold are reversed, tested in manual. Basket not able to move freely, removed bedding that ripped apart from a cover, got ba
Near Willoughby, OH 44094
Arthur V
Job Details:
07/15/2019
DISHWASHER WHIRLPOOL MDB4949SHB0 Found unit damaged where liner connects to bottom of tub. See pics. Needs tub. Unit did damage to customer cabinets see pics. Customer stated Home Depot told him that if unit was determined to be damaged they would replace unit; ordrng 1 WPW10681507 (tu
Near Fairview Park, OH 44126
Corina B
Job Details:
07/15/2019
REFRIGERATOR KITCHENAID KRFF305ESS00 CC that there is a noise when the unit is running. Found the compressor is rattling. Adjust the feet to the compressor. Optest ok.
Near Middleburg Heights, OH 44130
Jeff M
Job Details:
07/15/2019
WASHER MAYTAG MVWC565FW1 Main control is receiving power the green LED light is not on needs a new control board; ordrng 1 W11162438 (CONTROL )
Near Fairview Park, OH 44126
Corina B
Job Details:
07/15/2019
DISHWASHER KITCHENAID KUDL40CVSS4 CC that the clean light is flashing. Ran diag no codes. Ran a calibration. Light went off. Advised cust if the light comes back on it will need a keypad. Will need a keypad. Part is nla.
Near Berea, OH 44017
Jeff M
Job Details:
07/15/2019
DISHWASHER WHIRLPOOL WDF520PADW7 "Drain hose is clogged the main loop needs replaced; ordrng 1 WPW10545278 (DRAIN HOSE), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Jefferson, OH 44047
Brian M
Job Details:
07/15/2019
WALL OVEN GE JGRP17BEW4BB Cc broil not working Found igniter damaged Replaced using truck stock Ran test broil OP TEST OK ; used 1 4342528XXX (XXX DO NOT RESTOCK XXX) from stock
Near Strongsville, OH 44149
Jeff M
Job Details:
07/15/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "The evap is frozen needs the cover, screws, harness, and support.; ordrng 2 67006425 (screw)s and 1 W11033168 (HARNESS ) and 2 WPW10389152 (FAN SUPPORT )s and 1 WPW10501260 (EVAP COVER )"
Near Highland Heights, OH 44143
Brian M
Job Details:
07/15/2019
MICROWAVE KITCHENAID KBMC140HSS05 "Cc door just drops Found spring broken Needs door springs ; ordrng 1 WP4452395 (spring5539) and 1 WP4452396 (spring5523), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Huntsburg, OH 44046
Brian M
Job Details:
07/15/2019
WASHER WHIRLPOOL WTW5000DW1 Cc water not entering Found hot entering but not cold Replaced water valve From truck stock Ran test cycle and calibration OP TEST OK ; used 1 W11210459 (VALVE) from stock
Near Highland Heights, OH 44143
Brian M
Job Details:
07/15/2019
WASHER MAYTAG MVWB835DW4 Installed Ui and control Unit still had same issue Called whirlpool Found issue to be lid lock needs lid lock; ordrng 1 W10810403 (lid lock assy)
Near Atwater, OH 44201
Brian M
Job Details:
07/15/2019
WASHER WHIRLPOOL WTW8500DC0 Installed control and ui Ran auto test and calibration Ran normal cycle OP TEST OK
Near University Heights, OH 44118
Dan H
Job Details:
07/15/2019
DISHWASHER KITCHENAID KDPE334GPS0 "Customer complaint that unit does not drain completely and leaves food chunks in bottom of dishwasher that the customer has to clean out, found drain hose not installed correctly, corrected drain hose, ran diagnostics no error codes found,unit ran test c
Near Garfield Heights, OH 44105
Dan H
Job Details:
07/15/2019
FREEZER FRIGIDAIRE FFTR1814QW "Installed new door handles, op test good"
Near Bay Village, OH 44140
Corina B
Job Details:
07/15/2019
REFRIGERATOR WHIRLPOOL ES5FHAXSB00 CC that the unit is buzzing. Found the compressor is seized. Will need a compressor. ; ordrng 1 W10309994 (compressor) and 2 WPW10143759 (dryer)s
Near Parma, OH 44134
Dan H
Job Details:
07/15/2019
RANGE FRIGIDAIRE FGFLMC55ECA "Customer complaint that broiler is not lighting, confirmed, unit needs new igniter, installed new igniter, op test good ; used 1 12400035 (IGNITER) from stock"
Near Parma, OH 44134
Dan H
Job Details:
07/15/2019
WASHER AMANA NTW4516FW3 "Customer complaint that unit is not cleaning clothes, ran diagnostics no error codes found, ran manual test cycle, all components are working, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent , un
Near Painesville, OH 44077
Arthur V
Job Details:
07/15/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 Cover was never sent to customer. SM reordered. Reschedule for Wednesday as early as possible. No promises made ; schdld next appmnt for 7/17 WED 8-12
Near Garfield Heights, OH 44125
Dan H
Job Details:
07/15/2019
WASHER MAYTAG MVWC555DW0 "Customer complaint that unit stopped working, ran diagnostics no error codes found, ran manual test cycle, lid locks, unit makes loud screeching noise during high speed spin cycle, found pulley nut had fallen off, no damage to pulley , reinstalled, op
Near Concord Township, OH 44077
Brian M
Job Details:
07/15/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Customer emailed pop Cc unit will shut off when opening the door Found wire harness coming out of left hand door damaged needs door replaced ; ordrng 1 W10919616 (dor-fip)
Near Solon, OH 44139
Dan H
Job Details:
07/15/2019
WASHER MAYTAG MVWB835DW2 "Customer complaint that lid is not locking, started normal wash cycle, lid lock, ran test cycle, lid locks and unlocks , unable to duplicate the problem, unit is operating as designed"
Near Fairview Park, OH 44126
Jeff M
Job Details:
07/15/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 Steamed the unit out Installed new part unit op tested good
Near Cleveland, OH 44135
Corina B
Job Details:
07/15/2019
RANGE WHIRLPOOL WFG505M0BS3 CC that there is gas smell coming from the range. Removed cover from the igniter. Turned oven on to 350*. Let cycle a few times. Turned bake off and started again. No gas smell. Optest ok.
Near South Amherst, OH 44001
David R
Job Details:
07/15/2019
REFRIGERATOR WHIRLPOOL MFI2665XEM7 "Cc water dispenser is dispensing water whenever you open any door, also said UI will not lock and when it did lock the water stopped but will not unlock. Arrived, UI still locked, held unlock button and did not unlock. Tried several more times. Unplugged
Near Madison, OH 44057
Arthur V
Job Details:
07/15/2019
REFRIGERATOR WHIRLPOOL WRB322DMBW00 Found noise coming from compressor area. Adjusted refrigerant lines to reduce vibration. Raised front so doors close better and unit drains more effectively. Unit started several times with no noise. Op test good
Near Lorain, OH 44052
Gabriel P
Job Details:
07/15/2019
REFRIGERATOR WHIRLPOOL WRT311FZDB00 Found no frost pattern on evaporator hearing sizzling sound from left corner evaporator could not find where it was leaking refrigerants there is definitely a leak on system show 0 on gages giving estimate will not fix do not order parts
Near Orange, OH 44022
Nicholas F.
Job Details:
07/15/2019
REFRIGERATOR KITCHENAID KFCS22EVMS5 Installed drain tube op test good
Near Strongsville, OH 44149
David R
Job Details:
07/15/2019
REFRIGERATOR MAYTAG MRT311FFFZ00 "Customer mentioned she already called Home Depot and they will be exchanging the refrigerator. Arrived today found both freezer gaskets deformed and ripped in the corners, (refer to picture). No way to fix them. Ordering doors.; ordrng 1 LW10856269 (DOOR
Near Perry Township, OH 44081
Arthur V
Job Details:
07/15/2019
FREEZER UPRIGHT FRIGIDAIRE LFFU14F5HWN Found drain frozen over. Drain screen was not in place causing issue. Cleared ice using steam. Installed screen in its proper place. Op test good
Near Broadview Heights, OH 44147
David R
Job Details:
07/15/2019
REFRIGERATOR WHIRLPOOL GI6FDRXXY07 "Cc ice not working but dispenser is good. Checked dual valve, test good. Ice maker not cycling on its own. Jumped and got icemaker to cycle and call for water. Ordering icemaker make customer last call of the day and will need 30 min call when on way; or
Near Westlake, OH 44145
Jeff M
Job Details:
07/15/2019
WASHER WHIRLPOOL n/a The main pulley nut came loose. I tighten the nut Op tested good
Near Parma, OH 44130
Jeff M
Job Details:
07/15/2019
WASHER GE GTWP1000M1WW "Cust had 28” of water witch is clearly present for the water marks in the unit. The water wash out the grease in the suspension massive damage to the motor transmission drain pump. Transmission is discontinued it cannot be ordered regardless again I high
Near Ravenna, OH 44266
Joe O
Job Details:
07/15/2019
WASHER AMANA NTW4516FW3 "Cc: unit will not wash clothes properly, will not go into wash cycle under a loadFound error code f8e1(long fill no fill)Ran regular cycle, unit filled and agitated, cancelled cycle, had customer throw in a load. Restarted regular cycle, unit filled, and
Near Chardon, OH 44024
Brian M
Job Details:
07/15/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Cc unit trips GCFI Unit was not wired all the way at arrival wired unit up Ran test cycle with extension cord to diff outlet ran with no issue Ran test cycle In GCFI outlet still no issue Could not duplicate a breaker tripping
Near Westlake, OH 44145
Corina B
Job Details:
07/15/2019
REFRIGERATOR KITCHENAID KRSF505ES00 Replaced the door. Optest ok.
Near Painesville Township, OH 44077
Arthur V
Job Details:
07/15/2019
REFRIGERATOR GE PFS22SISCSS Replaced parts listed. Op test good. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near MIDDLEBRG HTS, OH 44130
Nicholas F.
Job Details:
07/15/2019
WASHER WHIRLPOOL WTW5000DW2 Cc washer is not advancing through rinse.ran diagnostic found basket speed fault f7e1.found gear case leaking under washer.unit needs new gear case drive motor and capacitor ; ordrng 1 W11035751 (gearcase) and 1 W11162560 (MOTOR ) and 1 W11283592 (CAPACIT
Near Parma, OH 44134
Corina B
Job Details:
07/15/2019
WASHER WHIRLPOOL WTW5000DW2 Replaced the capacitor and motor. Ran a calibration. Ran an auto test. Started a normal load with clothes. Optest ok.
Near Ravenna, OH 44266
Joe O
Job Details:
07/15/2019
DISHWASHER KITCHENAID KDTE404DWH0 "Cc: key pad not allowing selectionsFound key pad dead, checked unit receiving 120v and control sending proper power to uiRan ui testNeeds ui; ordrng 1 W10537419 (panel-cntl19282), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Concord Township, OH 44077
Brian M
Job Details:
07/15/2019
REFRIGERATOR KITCHENAID KRFF507HBS00 Cc of unit makes grinding noise when opening door Found noise coming from damper control It’s a normal noise Showed customer user manual on normal noise page OP TEST OK
Near Concord Township, OH 44077
Brian M
Job Details:
07/15/2019
DISHWASHER GE GDT655SSJ0SS Installed main board Used Ge tool to run diagnostics test OP TEST OK
Near Lyndhurst, OH 44124
Jason N
Job Details:
07/15/2019
REFRIGERATOR WHIRLPOOL ED5HHAXVB01 Installed dispense mechanism. Tested dispense ice and water. Op test good.
Near Elyria, OH 44035
Gabriel P
Job Details:
07/15/2019
DISHWASHER MAYTAG MDB8989SHZ0 "Frame by hinge was bend fix issue,opt test ok at first they gave me wrong appliance to work on it was same issue same unit but any fix the one I came to fix"
Near Gates Mills, OH 44040
Joe O
Job Details:
07/15/2019
DRYER ELECTROLUX EIMED55IMB0 "Cc: ui not respondingFound ui to only respond occasionallyCalled Frigidaire techline they advised me to check thermistorsFound inlet thermistor openNeeds inlet thermistor; ordrng 1 134711200 (thermistor2851), used 1 SHIPPING (SHIPPING AND HANDLING) from
Near Columbia Township, OH 44028
Gabriel P
Job Details:
07/15/2019
DISHWASHER WHIRLPOOL KUDS30IXWH7 Replace valve opt test ok
Near Elyria, OH 44035
David R
Job Details:
07/15/2019
REFRIGERATOR MAYTAG MFT2976AEM00 "Had other company come out, they said it was a sealed system job. Dual Evap, Fz is working fine. FF is not cooling as well. Found big ice covering the back cover of Evap. Fan not blowing. Ordering fan, Evap cover, support, damper.*** research and make su
Near Pepper Pike, OH 44124
Jason N
Job Details:
07/15/2019
REFRIGERATOR KITCHENAID KBFS22ECMS00 Installed customer supplied door gaskets. Steamed gaskets to make good seal. Op test good.
Near Cleveland, OH 44108
Corina B
Job Details:
07/15/2019
WASHER CROSLEY CAW9244DW1 "CC that the unit is not working and leaking water. Ran diag F7E1 – BASKET SPEED FAULT. Checked the gearcase, leaking oil. Will need a gearcase, motor, cam, shifter, capacitor and belt. The water is leaking from the shut off from the house, will need a pl
Near Olmsted Township, OH 44138
Gabriel P
Job Details:
07/15/2019
WASHER WHIRLPOOL MVWB850YW1 "Replace hinge,opt test ok"
Near North Ridgeville, OH 44039
Gabriel P
Job Details:
07/15/2019
DRYER AMANA NED4655EW1 Found fuse open replace from truck stock ; used 1 W10909685 (FUSE THERMAL ) from stock
Near Cleveland, OH 44118
Jason N
Job Details:
07/15/2019
DRYER WHIRLPOOL WED9400SW2 "Cc unit barrel does not spin(he means the drum)Unit powers on, verified started but doesn’t not tumble. Checked belt, checked thermals. Found thermal fuse open, unit needs thermal fuse. Replaced using truck stock, op test good. ; used 1 WP3392519 (THERMA
Near Parma, OH 44129
Nicholas F.
Job Details:
07/15/2019
WASHER WHIRLPOOL WTW7300DW1 "Cc lid locks then nothing happens.comfirmed.ran diagnostic found f7e9 locked rotor f2e1 stuck button spun basket by hand bearing are loud.unit needs gearcase customer is not getting repair at this time collect 102.55 cash.; ordrng 1 W10811956 (GEARCASE )
Near Strongsville, OH 44136
David R
Job Details:
07/15/2019
RANGE WHIRLPOOL WEG750H0HZ0 "Checked for error codes, none. Checked temp probes, checked bake and broke ignitor, checked on top burners. UI control working. All wires are hooked up. Ignitors sparking up. Everything checks good. Op test ok."
Near Cleveland, OH 44108
Jason N
Job Details:
07/15/2019
REFRIGERATOR KITCHENAID KSRS25FGSS13 "Cc unit not coolingFound back of freezer covered in 2 inch think ice/frost, this unit has not been defrosting for awhile. Ran manual defrost, Defrost control not responding, unit needs defrost timer control. Called landlord with estimate, he is not movin
Near Elyria, OH 44035
David R
Job Details:
07/15/2019
WASHER MAYTAG MVWB765FW3 Lid lock is working. Lid itself is warped. Tried taking out hinges and adjusted but still not closing all the way. Ordering lid and new hinges.; ordrng 1 W10594153 (lid hinge LEFT) and 1 W10594154 (hinge lid RIGHT) and 1 W11259006 (LID) and 1 WP8563965 (l
Near Avon, OH 44011
Gabriel P
Job Details:
07/15/2019
DISHWASHER WHIRLPOOL WDF560SAFM1 "Replace drain hose,opt test ok"
Near Avon Lake, OH 44012
Gabriel P
Job Details:
07/15/2019
DISHWASHER WHIRLPOOL WDF560SAFB2 "Replace pump motor,opt test ok"
Near Cleveland, OH 44108
Jason N
Job Details:
07/15/2019
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Cc unit has burning smellVerified “smell”, in both compartments. Removed freezer evap cover, ran manual defrost heat. Left side of deforest heat has liner glue hanging from it, can see where it’s burning off. Removed excess glue from liner and cleaned up
Near Painesville, OH 44077
Dan H
Job Details:
07/15/2019
WASHER KENMORE 110.258424 "Customer complaint that unit filled and then did nothing, confirmed, unit needs new lid switch; ordrng 1 WP3949238 (switch-lid 36.68), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Newbury Township, OH 44065
Joe O
Job Details:
07/15/2019
WASHER WHIRLPOOL WFW72HEDW0 Installed bellowOp test ok
Near Deerfield Township, OH 44411
Joe O
Job Details:
07/15/2019
REFRIGERATOR WHIRLPOOL WRB322DMHV00 Cc: not coolingFound temps in the freezer at 0 degrees and in ff section at 39 degrees before compressor startedCustomer states roommate said they may have had a power outageUnit has a full frost pattern and defrost is functioningFound unit functioning as
Near Seven Hills, OH 44131
Nicholas F.
Job Details:
07/15/2019
WASHER MAYTAG MVWB850YG1 "Cc washer is leaking intermittently.had customer start a color/towels loads,it is what she normally does,with close in it.unit went through full wash cycle no leaks.unit is operating As Designed"
Near Brecksville, OH 44141
Nicholas F.
Job Details:
07/15/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Cc refrigerator is jamming ice in dispenser
Near Kent, OH 44240
Joe O
Job Details:
07/15/2019
REFRIGERATOR WHIRLPOOL GZ25FSRXYY6 "Cc: ice buildup in bottom of freezer, light mount brokeFound mount for light just hanging broken in freezer and bottom of freezer has a sheet of ice in itRemoved the freezer drawers found wires running from freezer light to cabinet broken at the rubber g
Near Berea, OH 44017
David R
Job Details:
07/15/2019
WASHER WHIRLPOOL CHW9160GW0 "F21 long drain. Took part drain, little bit of dog hair, tested out and drain checks good and connection back to CCU. Cleared codes. Ran through service test, and everything tested fine. Ran a cycle for 35 mins. Stayed till unit got down to 10. Everythin
Near Streetsboro, OH 44241
Joe O
Job Details:
07/15/2019
WASHER WHIRLPOOL WFW8300SW00 Cc: water coming out of the dispenser trayFound a sock under dispenser trayRemoved sock ran test cycleOp test ok
Near Mentor, OH 44060
Jason N
Job Details:
07/15/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Cc unit not draining Ran diagnostics, found codes 6-4 for float switch open, 8-2 for drain motor electrical problem, and 5-1 door stuck open. Ran diagnostics cycle, all passed, no codes at end of cycle. Started normal wash cycle, then cancel drain. Start
Near Mentor, OH 44060
Jason N
Job Details:
07/15/2019
DRYER AMANA NED4655EW1 "Installed door assembly, customer still says it’s sticking out too far on bottom right corner, panels are warped or something is put together wrong. called WP. Andrew said Everything has been replaced that could be the issue, no other action to be taken
Near North Ridgeville, OH 44039
David R
Job Details:
07/15/2019
LAUNDRY CENTER WHIRLPOOL WFW85HEFW1 Replaced control and switch. Tested in service mode. All components check good. Advised customer of detergent use and overload of clothes. Op test ok.
Near Cleveland, OH 44109
Corina B
Job Details:
07/15/2019
RANGE AMANA AGG222VDW1 "CC that the oven is not working. 0 amps at igniter. Igniter has 120 volts. Replaced the igniter from t/s. The oven turns on when the knob is off. Can hold the thermostat Will need a new thermostat. Cust is calling whirlpool about the unit not turning off
Near Mayfield Heights, OH 44124
Joe O
Job Details:
07/15/2019
DISHWASHER KITCHENAID KDTE254ESS2 Cc: not startingFound debris stuck in drain pumpRemoved debrisRan test cycleOp test ok
Near Mentor, OH 44060
Jason N
Job Details:
07/15/2019
DISHWASHER WHIRLPOOL WDT720PADM1 "Cc unit not draining and burning smell. Confirmed drain not working, standing water in unit. Replaced drain pump using truck stock. Ran wash test and cancel drain, op test good.; used 1 WPW10348269 (PUMP-DRAIN) from stock"
