Near WARRENSVL HTS, OH 44122
Joe O
Job Details:
11/05/2019
WASHER MAYTAG MVWC465HW2 Cc: clanking noise/ drum feels looseChecked suspension. Checked good. Found error code f0e5(off balance load). Ran auto test and calibration. Ran manual spin. Op test ok
Near Parma Heights, OH 44130
Corina B
Job Details:
11/05/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "CC that the unit is not cooling. Ran diag Defrost sensor, open. With the watt meter heater 588 watts. Checked thermistor 9.52 ohms. To replace the thermistor with the part number WPW10384183. ; ordrng 1 WPW10384183 (thermistor)"
Near Strongsville, OH 44149
Corina B
Job Details:
11/05/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Replaced the valve and water line. Optest ok.
Near WARRENSVL HTS, OH 44122
Joe O
Job Details:
11/05/2019
DRYER WHIRLPOOL WED94HEXW0 Cc: loud high pitch squeakFound pulley squealing. Needs Dryer repair kit. Installed dryer repair kit. Op test ok ; used 1 4392067 (DRYER REPAIR KIT4783) from stock
Near Cleveland Heights, OH 44118
Jason N
Job Details:
11/05/2019
DISHWASHER WHIRLPOOL WDF520PADW7 "Cc unit not starting Ran several wash tests and cancel drain. 2nd test, unit powered off after wash pump started. Repeated test, same result. Checked power in to control, good at 122v. Voltage dropping out to unit when wash pump turned on. Checked j-box
Near Strongsville, OH 44136
Corina B
Job Details:
11/05/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 CC that the door does not shut properly. Found packing on the bottom of the door causing the unit to not close. Optest ok.
Near Avon Lake, OH 44012
Gabriel P
Job Details:
11/05/2019
OTR MICROWAVE WHIRLPOOL WMH31017HB2 Found rattling sound coming from relay control when pressing start on ten seconds it will rattle and turn off in three seconds order control I believe is a bad relay on control ; ordrng 1 W10892389 (cntrl-elec) and 1 W11252184 (panl-cntrl)
Near Broadview Heights, OH 44147
Dan H
Job Details:
11/05/2019
DRYER ELECTROLUX EIMGD60LSS2 "Customer complaint that unit is not starting just humming, found blower wheel broken , unit needs new blower wheel; ordrng 1 134690800 (blower hsg asy), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Parma, OH 44129
Corina B
Job Details:
11/05/2019
DISHWASHER WHIRLPOOL WDF520PADM7 CC that the unit is not draining. The garbage disposal was just installed. Took the knock out hole out. Started a normal cycle. Optest ok.
Near Chardon Township, OH 44024
Jeff M
Job Details:
11/05/2019
DISHWASHER KITCHENAID KDTE404DSS0 There is a hole in the cabinet. It’s extremely small what I got pictures and a video needs new tub; ordrng 1 WPW10681511 (tub-dishwr)
Near Sheffield Lake, OH 44054
Gabriel P
Job Details:
11/05/2019
DISHWASHER WHIRLPOOL WDT710PAHW1 "Found same issue as before a hole on drain tube
Near Brecksville, OH 44141
Dan H
Job Details:
11/05/2019
REFRIGERATOR FRIGIDAIRE LGHX2636TF "Customer complaint of loud noise and freezing food in fresh food section, fresh food section temperature 40 degrees, freezer section temperature at 8 degrees, evaporator fan is running, compressor and condenser fan are running, no unusual noises heard
Near Elyria, OH 44035
David R
Job Details:
11/05/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 "Replaced all parts, tested. Op test ok"
Near WILOUGHBY HLS, OH 44094
Jeff M
Job Details:
11/05/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ I did find a little bit of damage by the corner other than that no real physical damage. The complaint is condenser damage I don’t see any condenser damage I have the unit plugged in I let it run for 15 minutes it started to produce coldair I recommended
Near MENTOR ON THE, OH 44060
Jeff M
Job Details:
11/05/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ I had the unit plugged in for 20 minutes it started producing cold air the unit was not plugged in upon arrival. I rescheduled for Thursday morning.; schdld next appmnt for 11/7 THU 8-12
Near Maple Heights, OH 44137
Brian M
Job Details:
11/05/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Cc temps are still low Found temp setting set to 35 and product temping at 32 Replaced control board Adjusted temps to normal settingsAdvised customer to allow 48-72 hours for fridge and product to adjust tempOP TEST OK
Near Elyria, OH 44035
David R
Job Details:
11/05/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Cc dripping from corner, lots of suds at end of Chelsea, customer never used rinse aid. Replaced part, gave customer trial packet of Finish Jet dry and trial Finish detergent. Also told customer the detergent they could be using could be causing the amou
Near Cleveland, OH 44111
Corey L.
Job Details:
11/05/2019
WASHER WHIRLPOOL WTW4955HW1 "Installed gearcase, calibrated, op test good"
Near Streetsboro, OH 44241
Brian M
Job Details:
11/05/2019
WASHER WHIRLPOOL WTW4815EW1 Cc unit vibrating hard Found right front leg down to far and unit not leveled properly Leveled unit ran test cycle with wet clothes Unit spun out normal OP TEST OK
Near Elyria, OH 44035
David R
Job Details:
11/05/2019
WASHER WHIRLPOOL WTW8500DC5 Replaced parts. Unit is good. Op test ok
Near Kent, OH 44240
Brian M
Job Details:
11/05/2019
REFRIGERATOR WHIRLPOOL WRS588FIHB00 "Cc unit not making ice Ran test harvest error 23 bad motor on icemaker Installed icemaker from truck stock ran test harvest still same issue Called Whirlpool they advised to order icemaker and for added precautions to order the main control board ; ordrn
Near Lorain, OH 44053
David R
Job Details:
11/05/2019
DRYER WHIRLPOOL WED4815EW "Plugged in unit, set to timed on high. Heat is cycling on and off. Op test ok."
Near Kent, OH 44240
Brian M
Job Details:
11/05/2019
RANGE WHIRLPOOL WFE550S0HW1 Replaced drawer assembly OP TEST OK
Near Concord Township, OH 44077
Jeff M
Job Details:
11/05/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Installed new part. I also packed the wheels with grease. unit op tested good
Near Cleveland, OH 44111
Corey L.
Job Details:
11/05/2019
WASHER WHIRLPOOL WTW4816FW2 "Customer complaint washer only works after several times of plugging and unplugging, unit plugged in and working, tech unplugged and re plugged in now nothing and no green led lit on control, found control not sending proper voltage to the shifter, repla
Near Moreland Hills, OH 44022
Joe O
Job Details:
11/05/2019
WALL OVEN WHIRLPOOL WOD51EC0HS01 "Cc: loud pop noise, Then lower oven would not heatTested thermostats, elements. Found harness shorted to cabinet. Unsure of if there is an issue with the control. Needs wire harness, tod harness, and control; ordrng 1 W11177679 (harns-wire) and 1 W112253
Near Broadview Heights, OH 44147
Dan H
Job Details:
11/05/2019
WASHER WHIRLPOOL WTW8500BW0 "Customer complaint of high pitched squealing noise, started drain and spin cycle, squealing is coming from bearings, unit will need new bearing kit, customer will have to call whirlpool for new auth number ; ordrng 1 W10435302 (bearing)"
Near Rootstown Township, OH 44266
Brian M
Job Details:
11/05/2019
REFRIGERATOR MAYTAG MFT2776DEM00 Recovered refrigerant Installed evap and drier Ran a 28 inch vac for 20 min Recharged with 5.5 oz of r134a Made sure evaps getting nice frost pattern OP TEST OK Advised 24-48 hours to cool
Near Lakewood, OH 44107
Gabriel P
Job Details:
11/05/2019
DRYER WHIRLPOOL WED8000DW4 "Found error code f6e2 and f6e3 communication error giving estimate on acu and ui customer will not fix he will call whirlpool to see if they can cover for parts ; ordrng 1 W11133021 (cntrl-elec) and 1 W11133029 (panel-cntl), used 1 SHIPPING (SHIPPING AND
Near Ravenna, OH 44266
Brian M
Job Details:
11/05/2019
WASHER WHIRLPOOL WTW4816FW2 Cc unit gets stuck at wash Ran auto test Found units drain line to be laying on the floor to a floor drain and water just draining out when filling Placed drain line in wash tub and ran quick wash with a load of clothes Ran calibration OP TEST OK
Near Cleveland, OH 44135
Corey L.
Job Details:
11/05/2019
DISHWASHER MAYTAG MDB4949SDM3 "Customer complaint dishwasher taking too long sometimes to wash the time jumps from 2:30 to 3hrs, no errors found, unit passed svc tests, housing under filter clear, customer stated she does not run water in sink every time, advised customer running hot
Near Parma, OH 44134
Corey L.
Job Details:
11/05/2019
REFRIGERATOR FRIGIDAIRE LFHT1831QF1 "Customer had unit unplugged and cleaned out since visit, replaced ff gasket, op test no good, evap fan did not restart after plugging in unit, evap fan motor failed; ordrng 1 242077705 (EVAP FAN MOTOR 71.40)"
Near Solon, OH 44139
Joe O
Job Details:
11/05/2019
RANGE WHIRLPOOL WFG550S0HZ0 Cc: display not completely workingInstalled control. Op test ok
Near Cleveland, OH 44121
Jason N
Job Details:
11/05/2019
WASHER WHIRLPOOL LA6800XTW0 "Cc unit not draining and unit shakingRan wash cycle, let tub fill, then ran drain and spin mode. Unit draining fine, tub next to unit has a slow drain. Filling up past end of drain hose. Advised customer this will cause incomplete draining. Tub shaking i
Near Aurora, OH 44202
Brian M
Job Details:
11/05/2019
DRYER SAMSUNG DV45H6300EGA3 "Cc unit doesn’t spin Found idler pulley damaged Needs idler pulley ; ordrng 1 DC97-07509B (IDLER PULLEY SAM1090), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Madison, OH 44057
Joe O
Job Details:
11/05/2019
WASHER AMANA NTW5800TQ0 Cc: not spinning/ standing waterFound unit just humming. Will not drain. Found motor spins when drain pump is disconnected. Removed sock from drain. Op test ok
Near Cleveland, OH 44106
Jason N
Job Details:
11/05/2019
REFRIGERATOR MAYTAG MFI2568AES "Installed damper and cover seal kit. Tested damper operation, op test good."
Near Rocky River, OH 44116
Gabriel P
Job Details:
11/05/2019
RANGE JENN-AIR JMW3430WS01 "Found wire of wall oven short had to disconnect from power block underneath behind drawer to be able to take oven out replace new blower and put everything back together preheat to 350 ,opt test ok no error code"
Near Geneva, OH 44041
Jeff M
Job Details:
11/05/2019
WASHER MAYTAG MHW3505FW0 Installed new part unit op tested good
Near Maple Heights, OH 44137
Dan H
Job Details:
11/05/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Customer complaint of rusty spot of water on bottom of fresh food section , found rusty water coming from auger motor and running through door, called whirlpool techline spoke to Steve suggested replacing auger motor, plate and seal; ordrng 1 W10822606 (
Near Jefferson, OH 44047
Joe O
Job Details:
11/05/2019
WASHER WHIRLPOOL WFW5620HW0 "Cc: displays 1.2.3. OffFound no stored error codes. Ran quick diagnostics cycle. Ran drain and spin. Called whirlpool tech line spoke to mike. Mike states he has never heard of it. He said it sounds like someone is pushing the button. He said at this poi
Near Cleveland, OH 44113
Corey L.
Job Details:
11/05/2019
WASHER WHIRLPOOL WED75HEFW "Customer complaint washer is locked and it keeps trying to drain so breaker was shut off, confirmed, long drain fault, unable to check filter as unit is in a very small closet on a plastic drip pan with dryer mounted on top, unit is not accessible, custo
Near Ashtabula, OH 44004
Jeff M
Job Details:
11/05/2019
DRYER MAYTAG MEDC465HW0 The units venting is way too long and the incorrect style it is a fire hazard. I told her do not use the dryer until it is replaced with semi rigid venting cut to the appropriate length
Near Ashtabula, OH 44004
Jeff M
Job Details:
11/05/2019
DRYER WHIRLPOOL MEDX655DW1 The unit is not getting 240v cust needs a electrician
Near Cleveland, OH 44102
Corey L.
Job Details:
11/05/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 "Installed control, ran defrost sensor test, passed, op test good"
Near Westlake, OH 44145
Gabriel P
Job Details:
11/05/2019
DISHWASHER WHIRLPOOL WDT790SAYM1 "Found water in dishwasher washer took pump out it was clear also customer put in a new garbage disposal and forgot to tap the cap inside dishwasher preventing water to come out fill the dish washer and press drain still not draining check drain hose blow
Near Jefferson, OH 44047
Joe O
Job Details:
11/05/2019
WASHER MAYTAG MVWB835DW4 Installed listed parts. Ran auto test and calibration. Op test ok
Near Richmond Heights, OH 44143
Corey L.
Job Details:
11/05/2019
REFRIGERATOR WHIRLPOOL WRS312SNHW "Customer complaint doors are not aligned and freezer seems to not have a tight seal compared to freezer also corner of fridge door gasket is not touching, confirmed, applied Petroleum jelly to ff top left corner to help train to cabinet and advised to re
Near North Perry, OH 44081
Jason N
Job Details:
11/05/2019
REFRIGERATOR AMANA ARB2107AS "Cc unit not coolingChecked frost pattern. No frost. Compressor not running, checke power in to relay, good at 121v. Compressor drawing 12a. Compressor is locked. Unit needs compressor/sealed system repair. Customer not repairing, estimate only."
Near Cleveland, OH 44103
Jeff M
Job Details:
11/04/2019
RANGE WHIRLPOOL WOD97EC0HZ00 The cooling fan is making a loud clicking sound very good possibility the machine is not getting up to the required speed controls detecting a cooling fault unit needs a new cooling fan; ordrng 1 W11109174 (blower)
Near Burton, OH 44021
Brian M
Job Details:
11/04/2019
REFRIGERATOR GE GSH25ISXLSS "Cc unit not cooling on fridge section Found evap frosted over and defrost heater open Need heater ; ordrng 1 WR51X10055 (heater,defrost9283), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Bainbridge Township, OH 44023
Brian M
Job Details:
11/04/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Called whirlpool Ice maker was cycling just fine then all of sudden stopped Techline had me run voltage check from main control Advised me that I have a new part failure and replace main control and front UI at the same time; ordrng 1 W11043763 (cntrl-ele
Near Avon, OH 44011
Gabriel P
Job Details:
11/04/2019
RANGE WHIRLPOOL WCG55US6HS00 "Ordering burner head also replace cooktop and caps,opt test ok no need to schedule to come back customer will install him self ; ordrng 1 WP8286813 (burnr-head) and 2 WP8286814 (burnr-head)s and 2 WP8286815 (burnr-head)s"
Near Reminderville, OH 44202
Brian M
Job Details:
11/04/2019
RANGE WHIRLPOOL GBD307PRS01 Cc unit not working Found unit getting proper power to control but no display Needs control board Control board NLA; ordrng 1 8303883 (CONTROL. )
Near Perry Township, OH 44081
Joe O
Job Details:
11/04/2019
WASHER MAYTAG MVWB950YG0 "Cc: jet like noise, leaking in front of washerFound bearings loud in a hand spin. Found rotor and stator completely covered in rust and water. Found tub damaged. Needs tub and stator. Stator shows under a 10 year warranty.Spoke with BJ he is contacting w
Near Geneva Township, OH 44041
Joe O
Job Details:
11/04/2019
DISHWASHER WHIRLPOOL WDP370PAHW0 Cc: wheel missing bracketFound front wheel support in frame missing. Need frame; ordrng 1 W10254984 (frame)
Near Cleveland, OH 44144
Gabriel P
Job Details:
11/04/2019
WASHER WHIRLPOOL WTW4850HW1 Found error f8e3 overflow also f7e1 basket speed fault also f2e1 stuck key check capacitor was good check motor is ok will need and electrician
Near Lyndhurst, OH 44124
Jeff M
Job Details:
11/04/2019
WASHER MAYTAG WFW5620HW0 Installed new part unit op tested good
Near Cleveland, OH 44118
Jeff M
Job Details:
11/04/2019
DISHWASHER MAYTAG MDB4949SDZ0 Took the motor apart could not find anything to clean. Put the unit diagnostics did not have any error codes. Op tested good
Near Chesterland, OH 44026
Jeff M
Job Details:
11/04/2019
DISHWASHER KITCHENAID KDFE104DBL5 "The pump is seized estimate only; ordrng 1 WPW10605057 (pump and motor assy), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Cleveland, OH 44108
Jeff M
Job Details:
11/04/2019
WASHER AMANA NTW4516FW3 I have the part was not needed the drain hose was on the floor
Near Auburn Township, OH 44023
Jeff M
Job Details:
11/04/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW00 The unit was not quite to temperature there is a service pointer I applied the service corner unit tested good
Near Concord Township, OH 44077
Jason N
Job Details:
11/04/2019
REFRIGERATOR FRIGIDAIRE FGHC2345LF5 "Cc unit bottom ff lights not working or dimCustomer stated he changed out lights and housing already and still not workingConfirmed lights dim on bottom, checked voltage to bottom sockets, reading 106v. Pulled housing found terminals extremely corroded,
Near Perry Township, OH 44077
Joe O
Job Details:
11/04/2019
REFRIGERATOR WHIRLPOOL WRT318FZDW05 "Cc: soft ice cream, freezing in ff sectionFound temps in freezer at 9 degrees and ff section at 40 degrees. Customers ice cream is soft in freezer. Customer has unit temp set on recommended in ff and max in freezer. Called whirlpool tech line spoke with
Near Saybrook Township, OH 44004
Joe O
Job Details:
11/04/2019
REFRIGERATOR KITCHENAID KRFC704FBS01 Installed door. Ui got damaged in the process of removing. And incorrect ice maker sent to customer. Needs ui and ice maker. Office to reschedule; ordrng 1 W11115534 (icemaker) and 1 W11330486 (UI)
Near Cleveland, OH 44103
Corina B
Job Details:
11/04/2019
WALL OVEN WHIRLPOOL JGW8130DDW Replaced the main control. Turned on to 350*. Optest ok.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near Avon Lake, OH 44012
Gabriel P
Job Details:
11/04/2019
MICROWAVE WHIRLPOOL WOC75EC0HS01 Customer rescheduling for first thing in the morning on Wednesday
Near Lorain, OH 44053
Gabriel P
Job Details:
11/04/2019
WASHER MAYTAG MVWX655DW0 Replace parts opt test ok ran calibration ran auto test pass
Near Lorain, OH 44053
David R
Job Details:
11/04/2019
DRYER MAYTAG MEDE300VF2 "Cc unit not staying closed. Found door catch is broken both top and bottom. Ordering door catch kit.***trim piece on cabinet is broke, gave customer estimate for part. ; ordrng 1 279570 (catch door dryer KIT), used 1 SHIPPING (SHIPPING AND HANDLING) from
Near Perry Township, OH 44077
Joe O
Job Details:
11/04/2019
REFRIGERATOR WHIRLPOOL WRF535SWHV00 Cc: not making ice/ freezer door not sealingFound gasket has a gap in the seal. Ice maker won’t cycle. Needs ice maker and gasket steamed out. Replaced ice maker steamed out gasket. Op test ok; used 1 W10884390 (ICE MAKER ASSY) from stock
Near Olmsted Township, OH 44138
David R
Job Details:
11/04/2019
RANGE WHIRLPOOL WOS11EM4EB00 "Cc no operation, and humming noise. Found UI ribbon broke off. Thermal fuse open. Power getting to unit and hi limit thermostat good. Ordering fuse, ui, fan.; ordrng 1 W10694998 (swtch-memb) and 1 W11025102 (fuse-thrml) and 1 WPW10176670 (blower)"
Near Mentor, OH 44060
Jason N
Job Details:
11/04/2019
WASHER MAYTAG MVWC415EW0 "Cc unit not spinning and lid lock light blinkingRan diagnostics, found code f1e1 for main control fault. Ran auto test, all functions passed. Unit operating correctly at this time. Advised customer she may need a main control of issues persist. Quoted es
Near Olmsted Township, OH 44138
David R
Job Details:
11/04/2019
DRYER MAYTAG MGDB765FW0 "Cc door not closing, will use parts on return. The actual piece that is broken is the door switch, ordering out.*** put on cancellation list and also will have to put address into google maps ; ordrng 1 W11366436 (STRIKE) and 1 WP3389441 (catch) and 1 WP
Near Fairview Park, OH 44126
Corina B
Job Details:
11/04/2019
DISHWASHER MAYTAG MDB6701AWB "CC that the door handle is hard to open. Found the ui tabs are broken. Will need a new ui panel. Control panel is nla. Cust is going to look for control ; ordrng 1 99003382 (panel- con), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Chagrin Falls, OH 44023
Jeff M
Job Details:
11/04/2019
DRYER WHIRLPOOL WED9200SQ0 Installed new part unit op tested good
Near Westlake, OH 44145
Corina B
Job Details:
11/04/2019
REFRIGERATOR ELECTROLUX EI28BS51IS2 "CC that there is an error code syef. Ff 65* Fz 5*. Found the freezer fan is seized. Will need a new fan. The upper rack in the freezer rail is broke. Cust has the part for the rack. Will install when coming back. ; ordrng 1 241509402 (motor ), used 1 SHI
Near Edgewood, OH 44004
Joe O
Job Details:
11/04/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Cc: water leaking between French doorsFound uni hooked up o electric. No water or moisture between doors. Found humidity control off. Turned on humidity control. Found mullion heater turned on. Op test ok
Near Avon, OH 44011
Corina B
Job Details:
11/04/2019
WASHER MAYTAG MVWB855DC3 "Cust showed pop, sent pic. CC that the unit will not power on. Checked outlet, good. Ran diag f6e2 Communication Error: UI Cannot Hear ACU. Checked the encoder, passed. Checked the continuity on wires, good. Will need a new control and ui. The ui cracked
Near Brooklyn, OH 44144
Gabriel P
Job Details:
11/04/2019
RANGE KITCHENAID KFGG500ESS2 "Previous convection fan not working replace new that was preid,opt test ok"
Near Pepper Pike, OH 44124
Jeff M
Job Details:
11/04/2019
WASHER MAYTAG MVWB835DW3 Installed new part unit op tested good
Near North Ridgeville, OH 44039
David R
Job Details:
11/04/2019
REFRIGERATOR KITCHENAID KFIS25XVMS10 "Cc unit not cooling. Found UI display is all blue, not changing or taking commands, unplugged, plugged in, no change to UI. Compressor isn’t running. 120 to unit. UI checks good, no longer available 13053103SP. Control issue. Ordering control.*** put on
Near Edgewood, OH 44004
Joe O
Job Details:
11/04/2019
RANGE WHIRLPOOL WFG770H0FZ0 Cc: not holding tempsFound no stored codes. Ran auto test. All functions working. Ran test bake to 350. Found unit preheated. Cycled heat. Could not duplicate issue. Unit functioning as designed. Op test ok
Near Ashtabula Township, OH 44004
Joe O
Job Details:
11/04/2019
DRYER MAYTAG MDE16CSAYW Cc: not heatingOhmed out all switches and thermostats. Spoke to BJ. Tested voltages and ohmed out switches. Tested power. Found connection disconnected from timer. Re connected timer connection. Op test ok
Near Westlake, OH 44145
Gabriel P
Job Details:
11/04/2019
WASHER WHIRLPOOL WTW5000DW0 Use some clothes he had to wash them spread them around an ran rinse and spin pass show him how much load to fill it he said he been filling it to the top cause washer suppose to do the job like the old day advise him hes over loading unit and show him th
Near Bay Village, OH 44140
Gabriel P
Job Details:
11/04/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Replace valve and fill tube,opt test ok"
Near Bay Village, OH 44140
Corina B
Job Details:
11/04/2019
STACK W/D WHIRLPOOL WFW9151YW00 CC that there is a loud noise in a drain and spin. Removed the drain pump cover cleaned out drain pump. Found a straw in the hose. Ran a rinse and spin. Optest ok.
Near Mentor, OH 44060
Jason N
Job Details:
11/04/2019
WASHER MAYTAG MVWX655DW1 "Cc unit not spinningActually customer stated the washplate is not spinning. Washplate was replaced in feb. Washplate splines are starting to wear again, checked drive shaft splines, splines on shaft are rounded and worn. Unit will need gearcase and washp
Near Rocky River, OH 44116
Corina B
Job Details:
11/04/2019
WASHER MAYTAG MVWB765FC3 CC that the start button does not start every time. Advised cust to gently touch the button. F7e9 Locked Rotor. Basket spins freely. Ran a spin and agitate. Ran a calibration. Started a normal cycle and a drain and spin. Ran a rinse and spin with towels.
Near Bay Village, OH 44140
Corina B
Job Details:
11/04/2019
DRYER MAYTAG MEDX655DW1 CC that there is a noise. Replaced idler pulley. Optest ng. Found a bell in the felt of the drum. Optest ok. ; used 1 691366 (
Near Parma, OH 44134
Dan H
Job Details:
11/04/2019
DRYER GE PTDN600EM0WT "Customer complaint of screeching noise, confirmed, unit needs new bearing kit; ordrng 1 WE25M40 (BEARING KIT), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Rocky River, OH 44116
Corina B
Job Details:
11/04/2019
REFRIGERATOR WHIRLPOOL KRFC704FPS03 Ran entitlement good. CC that there is a humming noise. Found the compressor is humming. Advised cust this is normal for the noise. Optest ok.
Near Willoughby, OH 44094
Jason N
Job Details:
11/04/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Cc unit freezing food in ff section. Ran entitlement for pop date.Temps in ff set at 40, temps on product on lower shelf 32 degrees and some frozen product. Checked damper operation. Checked good. Tested thermistors, both passed. Checked temps in freezer
Near North Royalton, OH 44133
Dan H
Job Details:
11/04/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Customer complaint of frost build up in freezer section, confirmed, found door gasket falling out from between door and liner, reinstalled, gasket fell right out, liner is too loose to hold door gasket, unit needs new freezer section door; ordrng 1 LW105
Near Parma, OH 44134
Dan H
Job Details:
11/04/2019
WASHER WHIRLPOOL MVWB765FW3 "Customer complaint that unit is not starting lights are just flickering, confirmed, unit needs new control and user interface ; ordrng 1 W11135391 (console) and 1 W11195970 (cntrl-elec)"
Near Parma, OH 44134
Dan H
Job Details:
11/04/2019
REFRIGERATOR WHIRLPOOL WRS325SDHV01 "Customer complaint that fresh food section door gasket is creased causing door to not close properly, liner is falling off of door and not holding gasket, unit needs new fresh food section door; ordrng 1 LW10912320 (dor-fip)"
Near Ravenna, OH 44266
Brian M
Job Details:
11/04/2019
DRYER MAYTAG MEDB725BW0 Cc of squeaking Found idler pulley seized Replaced using pulley kit from truck stock Ran test cycle OP TEST OK ; used 1 4392067 (DRYER REPAIR KIT4783) from stock
Near Kent, OH 44240
Brian M
Job Details:
11/04/2019
WASHER MAYTAG MVWC465HW2 Cc unit not working properly Found control board working but not sending voltage to water valves. Unit gets stuck in sensing mode Replaced Control Ran auto test and calibration OP TEST OK
Near Elyria, OH 44035
David R
Job Details:
11/04/2019
WASHER MAYTAG MHW3505FW1 "Cc unit is operating correctly. Plugged in unit, power button won’t work, turn knob and different cycles and numbers are flashing. Won’t take correct commands. Door was locking and unlocking by itself. Checked and correct power, all wires plugged in. Ord
Near Columbia Station, OH 44028
David R
Job Details:
11/04/2019
WASHER WHIRLPOOL MVWB835DC4 Cc LF error. Found hot water valve bad. Replaced from t/s. Tested test 51/52. Good. Op test ok; used 1 W11165546 (VALVE) from stock
Near Aquilla, OH 44024
Jason N
Job Details:
11/04/2019
WASHER WHIRLPOOL WTW4816FW2 "Cc unit not powering onChecked power in to control board. Reading 114v, good power. Unit needs control board.; ordrng 1 W11170319 (cntrl-elec)"
