We serviced a
ADB1300AFS1 Whirlpool
Model Dishwasher
Near Cleveland, OH 44109
Dan H
Job Details: 05/26/2017
Customer complaint that unit is not draining, started normal wash cycle, unit filled, cancelled cycle, unit drained completely, repeated several more times with same results, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd,
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDM3
Near Bay Village, OH 44140
Brian B
Job Details: 05/26/2017
CC that dishes do not dry good. Ran diag ... no codes . Ran test calibration cycle. Heater is working properly. Machine working as designed. Advised customer to run hot water in sink first and use a rinse aid such as jet dry. Also advise using a cleaner such as dishwasher magic every 2-3 months. ; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWC200BW0
Near Ashtabula, OH 44004
Arthur V
Job Details: 05/26/2017
Found unit half full of water and unplugged. Plugged back in and ran a drain and spin cycle unit drained. Ran diagnostics. No errors-- ran auto cycle unit passed Cycled on light load. Op test good. Could not duplicate issue. Unit op test good ; Job Cmpltd,
We serviced a
AMANA WASHER
Model NTW4516FW1
Near Chesterland, OH 44026
Robert A.
Job Details: 05/26/2017
Ran diognastics, no water entering unit, tested valve, water just trickling in, Cleaned valve screens, tested flow, good, ran recal cycle, op test ok; Job Cmpltd,
We serviced a
MAYTAG FREEZER
Model MQU2057AEWM1
Near Cleveland Heights, OH 44118
Brian B
Job Details: 05/26/2017
Tapped low side. Unit out of freon. Replaced evap and heat exchanger and dye filter. Pulled vac to 30"... held.... recharge 4.2 oz freon... closed process tube. Found evap motor bearings are bad due to broken fan blade. Will need to order new evap fan motor.. r/s per cust req. please move cust up to tues if we get cancellation. Office to order part.; ordrng 1 WPE-60336-001 (MOTOR- EVAP), schdld next appmnt for 6/2 FRI 2-5,
We serviced a
WRT106TFDB01 Whirlpool
Model Refrigerator
Near Maple Heights, OH 44137
Dan H
Job Details: 05/26/2017
Customer complaint that fresh food section is not cooling, fresh food section temp at 60 degrees, freezer section temperature at -12 degrees, evaporator fan is not running, found evaporator fan motor plug loose, reset connection, evaporator fan started, cleared air channel, op test good ; Job Cmpltd
We serviced a
GGQ9800LW0 Whirlpool
Model Dryer
Near Independence, OH 44131
Dan H
Job Details: 05/26/2017
Customer complaint that unit is not heating, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube, confrimed unit is not heating, unit only drawing 4 amps, ignitor is not glowing, ignitor is not recieving 120vac, found thermal fuse open, jumped out thermal fuse, ignitor glowed, burner lit, unit needs new thermal fuse, installed new thermal fuse, op test good ; used 1 WP3390719 (THERMAL FUSE) from stock, Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYB02
Near Avon Lake, OH 44012
Brian B
Job Details: 05/26/2017
Found drain clogged and water leaking from freezer. Found fitting on end of drain tube clogged up. Cleaned out grommet and used steamer to clear ice in trough. , Job Cmpltd,
We serviced a
JS48CSDBDA Jenn-Air
Model Refrigerator
Near Brecksville, OH 44141
Dan H
Job Details: 05/26/2017
Recovered refrigerant, installed filter drier, brought system into a 28" vacuum, watched 15 minutes, no change on gauges, recharged unit with 6.75oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; Job Cmpltd,
We serviced a
KENMORE REFRIGERATOR
Model 106.69902990
Near Madison Township, OH 44057
Arthur V
Job Details: 05/26/2017
Found drain frozen again. Cleared drain and installed a heat probe. Op test good ; used 1 819043 (DEFROST HEAT PROBE) from stock, , Job Cmpltd,
We serviced a
A612 MAYTAG
Model WASHER
Near Concord Township, OH 44077
Jeff M
Job Details: 05/25/2017
I found that the washer is leaking out the side a list of the parts that are needed to rebuild the water supply line to the drum. Also the drum makes a loud noise while spinning the noise is resonating from the transmission unfortunately we do not possess the specialty tools to perform repairs to this washer; ordrng 1 212815 (CUP NA) and 1 WP213015 (NOZZEL) and 1 WP215447 (INJECTION ) and 1 WP216201 (TUBE) and 2 WP285655 (CLAMP)s
We serviced a
WRF992FIFM WHIRLPOOL
Model REFRIGERATOR
Near Mentor, OH 44060
Jeff M
Job Details: 05/25/2017
The freezer temperature is negative for the fridge temperatures about 55° I individually tested the components in the manual person about everything tested good I found a large amount of frost buildup on the fridge evap call Greg recommended a new fresh food eat that cover assembly to replace the fan thermistor and seals; ordrng 1 W10889841 (EVAP COVER ASSY.
We serviced a
KUIX505ESS0 KITCHENAID
Model ICE MAKER
Near Kirtland, OH 44094
Jeff M
Job Details: 05/25/2017
Icemaker is not producing any ice I ran it through a manual test cycle compressor fan thermistors everything works and tests good except for the water valve it is open it should be 320 ohms I found it was open. Also I tested to see if the water valve is receiving power from the main control I put it in the manual test mode it was sending no power to the water valves that should've been 120 V AC also needs a new control called Greg to order parts; ordrng 1 W10897719 (WATER VAVLE) and 1 WPW10485960 (CONTROL), schdld next appmnt for 5/31 WED 8-12, saved tckt [SdLink
We serviced a
GE REFRIGERATOR
Model GSS25QGTAWW
Near Saybrook Township, OH 44004
Gail V.
Job Details: 05/25/2017
Replaced ice maker. Unit cycled and filled. Op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
KGST307HBS6 KITCHENAID
Model RANGE
Near Broadview Heights, OH 44147
Chad P.
Job Details: 05/25/2017
Found control shorted. When bake is selected and relay fires it archs and pops breaker. Needs control replaced. ; ordrng 1 8184718 (cntrl-elec), schdld next appmnt for 5/31 WED !, saved tckt [SdLink
We serviced a
WRT311FZDB00 WHIRLPOOL
Model REFRIGERATOR
Near Elyria, OH 44035
Paul H.
Job Details: 05/25/2017
Not defrosting, bi-metal closed, heater is about 40ohms, no voltage in for defrost, checked brown to white on ADC, no out voltage, ADC is what was replaced in April, called Techline, spoke with Andy, said replace ADC again and bi-metal, SR# 7719142971
We serviced a
MFI2269VEM7 MAYTAG
Model REFRIGERATOR
Near Avon Lake, OH 44012
Paul H.
Job Details: 05/25/2017
Door liner separating from shell, causing door to not shut properly, possibly noise is related to this issue (air migration, frost on fan), ordering door, unit not producing sound at present but door issue is visible, took a picture, door is discontinued, informed customer, ; ordrng 1 13107832SQ (DOOR-FIP)
We serviced a
MFI2570FEZ01 MAYTAG
Model REFRIGERATOR
Near Westlake, OH 44145
Paul H.
Job Details: 05/25/2017
, Door insulation has failed on interior on side where door switch is, have seen before, called and spoke with GS, intermittently causes door switch to not be defeated fully, needs door replaced, ordering; ordrng 1 W10855083 (DOOR-FIP)
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Lorain, OH 44053
Paul H.
Job Details: 05/25/2017
Tried to enter diagnostics, non responsive, checked outlet, source is good, verified voltage good at board, no service LED, needs main board; ordrng 1 W10916226 (CNTRL-ELEC),
We serviced a
WHIRLPOOL WASHER
Model NTW4705EW0
Near Ravenna, OH 44266
Robert A.
Job Details: 05/25/2017
, Ran diagnostics, f8e1, no fill, tested valve, water just trickling in, cleaned valve screens, tested again, good, ran recal, op test ok Suggest putting a filter in line to clean water; , Job Cmpltd
We serviced a
WHIRLPOOL DISHWASHER
Model WDT790SAYM0
Near Rootstown Township, OH 44266
Robert A.
Job Details: 05/25/2017
Leveled and ran unit, found seal leaking at rt bottom, reset 3x, ng, needs door sealCust to let us know; ordrng 1 W10864081 (DOOR SEAL40.30), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, job compltd
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHB2867PF2
Near Waite Hill, OH 44094
Arthur V
Job Details: 05/25/2017
Replaced parts listed. Op test good ; Job Cmpltd,
We serviced a
AMANA REFRIGERATOR
Model ASI2275FRB00
Near Olmsted Falls, OH 44138
Brian B
Job Details: 05/25/2017
CC rhat ice production is too low. Checked temps 39 ff... 3 frz... correct Found container only 1/4 full. Customer said they don't use much ice. Mold has ice in it. Temp of mold is 9 deg. Jumped t to h to start cycle. I/m cycled and filled. Could be a themostat issue with i/m . Will replace i/m.. office to order part.; ordrng 1 WPW10300022 (ICEMAKER), schdld next appmnt for 5/31 WED !,
We serviced a
WHIRLPOOL DISHWASHER
Model GU2455XTSB0
Near Middleburg Heights, OH 44130
Brian B
Job Details: 05/25/2017
CC of noise issue. Checked under machine. Found water line leaking. Tightened loose compression nut on water valve. Removed pump top and cleaned out chopper area. Ran test cycle. Optest ok.; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADW3
Near Saybrook Township, OH 44004
Arthur V
Job Details: 05/25/2017
Replaced spray arm. Used cup test passed cups full after washing. Unit op test good. ; Job Cmpltd,
We serviced a
WHIRLPOOL MICROWAVE B-IN
Model YWMH76719CS1
Near Saybrook Township, OH 44004
Arthur V
Job Details: 05/25/2017
Found unit needs wire harness assy due to door not closing properly Replaced switch assy op test good ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd,
We serviced a
FRIGIDAIRE FRONT LOAD WASH
Model FAFW3801LW4
Near Streetsboro, OH 44241
Robert A.
Job Details: 05/25/2017
Talked w/gs, jr suggest replacing harness, talked w/abCalled cust and set r/s; ordrng 1 137104600 (wiring harness), schdld next appmnt for 5/31 WED !,
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Kent, OH 44240
Robert A.
Job Details: 05/25/2017
Found rt front suspension cup broken, replaced, ran diagnostics, no codes, ran recal, op test ok; used 1 W11027174 (SUSPENSION) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW02
Near Streetsboro, OH 44241
Robert A.
Job Details: 05/25/2017
Found lowside line on comp vibrating against back panel, corrected, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SDH0
Near Chagrin Falls, OH 44023
Robert A.
Job Details: 05/25/2017
Found fill tube cracked, needs fill tube; ordrng 1 W10878507 (FILL TUBE32.91), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Cllctd $273.12 Check # 2193, schdld next appmnt for 5/31 WED !,
We serviced a
KUID308ESS1 Kitchenaid
Model Refrigerator
Near Cleveland Heights, OH 44106
Corina B
Job Details: 05/25/2017
CC not making ice. Found the unit is hot. Removed front panel and the compressor fan is not running. Ran diag and the compressor fan is getting 120v. Will need a new fan. Called GS to order part. Cust did not have pop. Pd for sc and part. Will have pop when we come back to refund the money.; ordrng 1 W10124096 (fan,motor 11578), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Cllctd $242.70 CC Ref # 721188973, schdld next appmnt for 5/30 TUE
We serviced a
KEBS209BSP01 Kitchenaid
Model Wall Oven
Near Beachwood, OH 44122
Corina B
Job Details: 05/25/2017
CC that she gets an error code to put the temp probe in. Found when turning the top oven on that the oven wants the temp probe. Pulled unit out. Called tech line chris. Lost call. Ohmed out green /yellow open. Plugged in .186mohms. Will need a new main control. Called GS to order part. ; ordrng 1 WPW10317345 (cntrl-elec), schdld next appmnt for 5/30 TUE 8-11,
We serviced a
JGS9900BDS Jenn-Air
Model Range
Near WILOUGHBY HLS, OH 44092
Corina B
Job Details: 05/25/2017
CC that the burners do not light. Found the spark ignitors are cracked, the left back does not spark, Will need new spark ignitors and a new screws. 6 of the screws are stripped and will need to be replaced. With the burner assembly. Called GS to order parts. ; ordrng 1 74007736 (burner asy 5584) and 1 74011652 (burner asy 6594) and 6 WP400021-1 (screw 631)s and 4 WP74009336 (ignitor 2334)s and 1 WP74011664 (knob- burn SMALL BURNER 1525) and 1 WP74011666 (knob- burn 1545), used 1 SHIPPING (SHIPPING AND HANDLING) from stock
We serviced a
MVWX655DW1 Maytag
Model Washer
Near North Madison, OH 44057
Corina B
Job Details: 05/25/2017
Ran diag F8E1 – NO FILL, LONG FILL, F0E2 – OVER SUDS CONDITION DETECTED, F7E7 – MOTOR UNABLE TO REACH TARGET RPM. The water was turned off. Checked the pressure hose, good. Checked the drain pump, good. Advised cust to only use 1 or 2 tablespoons of detergent. Checked between the tub and basket, good. Checked underneath, belt is tight. Ran a rinse and spin. Optest ok. ; Job Cmpltd,
We serviced a
KDTE104EBS2 Kitchenaid
Model Dishwasher
Near Mentor, OH 44060
Corina B
Job Details: 05/25/2017
Replaced the adjuster. Optest ok.; Job Cmpltd
We serviced a
WRF992FIFM00 Whirlpool
Model Refrigerator
Near Euclid, OH 44132
Corina B
Job Details: 05/25/2017
CC that there is frost in the freezer. Found the freezer door gasket is not hitting the frame. Took steamer to steam the gasket out. Optest ok. ; Job Cmpltd,
We serviced a
WRF540CWBM01 Whirlpool
Model Refrigerator
Near University Heights, OH 44118
Corina B
Job Details: 05/25/2017
Replaced the wiring harness. Ice maker cycled. Optest ok. ; Job Cmpltd
We serviced a
MDB4949SDM0 Maytag
Model Dishwasher
Near Mentor, OH 44060
Corina B
Job Details: 05/25/2017
Replaced the parts listed. Optest ok; Job Cmpltd
We serviced a
PYE22TSHFSS GE
Model Refrigerator
Near North Ridgeville, OH 44039
Chris H.
Job Details: 05/25/2017
Customer complaint that unit is not making ice and that its freezing things in the ff compartment, ff temp a 33 set on 35, corrected twmp setting, found icemaker fill tube frozen, steamed out fill tube, pulled unit checked for abnormal noises, found compressor making rattling noise tightened mounts noise went away, unit is operating as designed ; Job Cmpltd
We serviced a
WTW4816FW1 Whirlpool
Model Washer
Near Cleveland, OH 44135
Chris H.
Job Details: 05/25/2017
Installed new hose, op test good, customer has plastic water line to fridge that runs behind unit that is leaking; Job Cmpltd
We serviced a
WRS325FDAM04 Whirlpool
Model Refrigerator
Near South Euclid, OH 44121
Chris H.
Job Details: 05/25/2017
Found factory never cut return airflow vent on freezer liner, confirmed with bj, contacted wpl techline mike ref # 7719127350, told me to cut the liner, cut return air hole in freezer liner, ff temp began to drop, op test good ; Job Cmpltd,
We serviced a
CFCP1NIZASS GE
Model Refrigerator
Near WARRENSVL HTS, OH 44122
Chris H.
Job Details: 05/25/2017
Installed new ff door gasket, op test good ; Job Cmpltd,
We serviced a
DCCH480EK0WW GE
Model Dryer
Near Rocky River, OH 44116
Chris H.
Job Details: 05/25/2017
Customer complaint that unit will not start and the check lint light is constantly on, unit is a condenser dryer, found door strike is broken off, spoke with gs , customer to contact office in the am after discussed with husband before preceeding with repair ; ordrng 1 WE01X10304 (holder-glass), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, C, schdld next appmnt for 5/31 WED !,
We serviced a
KDTM354DSS3 Kitchenaid
Model Dishwasher
Near Avon, OH 44011
Chris H.
Job Details: 05/25/2017
Customer complaint that unit does not drain water out during cycle, water remained in tub, cancelled cycle water drained, ran diagnostics found, drain motor electrical problem, impeller is free of obstructions, check valve is sealing water is not running back into unit, per tech sheet drain motor drive circuit on control is faulty, unit needs a new main control, spoke with gs ordering part ; ordrng 1 W10854216 (cntrl-elec), schdld next appmnt for 5/30 TUE
We serviced a
MVWC415EW2 Whirlpool
Model Washer
Near Westlake, OH 44145
Chris H.
Job Details: 05/25/2017
Customer complaint that unit is noisy during wash cycle and that they dont think the agitator is working, ran diagnostics found over suds condition, noise is abnormal, found shield bent and damaged rubbing on the cam, cam is undamaged, removed shield noise is gone, unit needs a new shield, gs confirmed ; ordrng 1 WPW10550173 (shield), schdld next appmnt for 5/30 TUE
We serviced a
KGRS807SSS01 Kitchenaid
Model Range
Near Rocky River, OH 44116
Jessica Shreve
Job Details: 05/25/2017
Customer complaint that units surface burners are not igniting, spark module is not sending spark, unit needs a new spark module, qouted customer,
We serviced a
KEBS179BSS00 Kitchenaid
Model Wall Oven
Near Fairview Park, OH 44126
Chris H.
Job Details: 05/25/2017
Customer complaint that units door locked after a self cleaning cycle, unable to removed unit, contacted wpl techline waited on hold forever, was able to get door released, units thermal fuse is opened jumped out, unit started, unit needs a new thermal fuse, spoke with gs ordering part ; ordrng 1 WPW10545255 (fuse-thrml), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 5/31 WED !,
We serviced a
WRV986FDEM01 Whirlpool
Model Refrigerator
Near Highland Heights, OH 44143
Dan H
Job Details: 05/25/2017
Customer complaint that unit is leaking more water now, found unit leaking passed water filter housing connection now, reset connection, no good, unit needs new filter housing; ordrng 1 WPW10238156 (housing), schdld next appmnt for 5/31 WED
We serviced a
MVWX655DW0 Maytag
Model Washer
Near Cleveland, OH 44111
Dan H
Job Details: 05/25/2017
Customer complaint that unit gets out of balance and doesnt spin water out if clothes, ran diagnostics found f0e5(off balance load), f5e1(lidswitch fault), and f7e1(basket speed fault) error codes, lid locks and unlocks, unit agitates, unit shifts to spin, in spin cycle only wash plate is spinning at full speed, found hub worn out, unit needs new hub, also noticed customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; ordrng 1 W10528947 (hub), schdld next appmnt for 5/30 TUE
We serviced a
WTW8240YW0 Whirlpool
Model Washer
Near Cleveland, OH 44135
Dan H
Job Details: 05/25/2017
Customer complaint that unit is leaking, started normal wash cycle, found unit over filling detergent dispensers, unit needs new valve and detergent dispensers; ordrng 1 W10853723 (valve) and 1 WPW10172146 (dispenser) and 1 WPW10172154 (dispenser) and 1 WPW10187307 (dispenser),
We serviced a
JES9860CAS02 Jenn-Air
Model Range
Near Parma, OH 44129
Dan H
Job Details: 05/25/2017
Customer complaint that oven is temperature is too cold and right front element is not working, started bake for 350 degrees, after preheat time of 20-25 minutes oven temperature at 330 degrees, found a relay on main control arcing, right front element is not receiving power, right front element does work, power out of infinite swith to relay, unit needs new control and relay; ordrng 1 WP8507P234-60 (cntrl-elec) and 1 WP8566493 (relay), schdld next appmnt for 5/30 TUE
We serviced a
JES9860AAW Jenn-Air
Model Range
Near Cleveland, OH 44128
Dan H
Job Details: 05/25/2017
Customer complaint that oven is not working, found display blank, no buttons responding, unit is receiving correct power, unit needs new control; ordrng 1 WP74009319 (cntrl-elec), schdld next appmnt for 5/31 WED
We serviced a
GS773LXSS0 Whirlpool
Model Range
Near Cleveland, OH 44120
Dan H
Job Details: 05/25/2017
Customer complaint that oven is not maintaining temperature, started oven on bake for 350 degrees, burner lit right up, oven heated to 350 degrees, bake burner is lighting and shutting off to maintain temperature, then bake burner shut off and did not re-light, Oven temperature sensor measures at 1100 ohms room temperature, unit needs new control, oven temperature sensor needs replaced with control, found warming drawer track bearings broken, unit also needs warming drawer tracks; ordrng 1 9761929 (slide-drwr) and 1 WP9761930 (slide-drwr) and 1 WPW10116541 (cntrl-elec) and 1 WPW10181986 (sensor), schdld next appmnt for 5/30 TUE
We serviced a
WFW9150WW01 Whirlpool
Model Washer
Near Cleveland, OH 44108
Dan H
Job Details: 05/25/2017
Customer complaint that unit is leaking, started normal wash cycle, found tiny hole in boot, unit needs new boot, instaled new boot, op test good ; used 1 WPW10381562 (BELLOW) from stock, Job Cmpltd
We serviced a
WGD8200YW1 Whirlpool
Model Dryer
Near Cleveland, OH 44135
Dan H
Job Details: 05/25/2017
Customer complaint that unit is making noise, started normal dry cycle, no unusual noises heard, unit is operating as designed ; Job Cmpltd,
We serviced a
ART318FFDW03 Amana
Model Refrigerator
Near Garfield Heights, OH 44125
Dan H
Job Details: 05/25/2017
Customer complaint that unit is not cooling properly, fresh food section temperature at 38 degrees, freezer section temperature at 4 degrees, evaporator fan is running, good frost pattern on evaporator, condenser fan and compressor are running, unit is operating as designed ; Job Cmpltd
We serviced a
KITCHENAID DISHWASHER
Model KUDS30CXSS7
Near Beachwood, OH 44122
Brian B
Job Details: 05/25/2017
Replaced control and panel. Ran test cycle. Optest ok.; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWBM01
Near Saybrook Township, OH 44004
Arthur V
Job Details: 05/25/2017
THIS UNIT IS IN A CAMPER. Found unit not defrosting. Heater and defrost t- stat good. Tried to force defrost no good. Needs control Reschedule at customer request Defrosted unit manually so cust could use unit. ; ordrng 1 WPW10677146 (cntrl-elec), schdld next appmnt for 6/1 THU !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF532SMBM01
Near Newbury Township, OH 44065
Robert A.
Job Details: 05/25/2017
Cust stated that unit never got cold, just warmer from time of delivery, Found unit had a uv drier installed, valve on comp, tapped system, in 24"vac, added r134a, found cond line to cabinet leaking, water valve missing, comp loud, needs comp, drier and line repair, cust to contact sears about missing valve; ordrng 1 WPW10507886 (COMP KIT), schdld next appmnt for 5/31 WED ! [**],
We serviced a
WTW7000DW1 WHIRLPOOL
Model WASHER
Near Beachwood, OH 44122
Chad P.
Job Details: 05/25/2017
Unit stored ob error code. Cleared faults. Ran high speed spin. Unit shaking slightly. Leveled feet. Shaking reduced. Ran calibration. Advised on operations and settings. Op test ok. ; Job Cmpltd,
We serviced a
WRX988SIBM03 WHIRLPOOL
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Chad P.
Job Details: 05/25/2017
Found ff evap unable to drain. Removed cover. Unable to clear. Removed access panel in back and attempted to snake out. No good found drain line colapsed. Techline. Mark. Explained that the drain line has colapsed. Will send to lead and for product review. Sr# 7719131441; Job Cmpltd,
We serviced a
WED7000DW0 WHIRLPOOL
Model DRYER
Near Columbia Station, OH 44028
Chad P.
Job Details: 05/25/2017
Found lint trap housing loose. Tightened. Op test ok. ; Job Cmpltd
We serviced a
WRS586FLDM00 WHIRLPOOL
Model REFRIGERATOR
Near Berea, OH 44017
Chad P.
Job Details: 05/25/2017
Cust reset power to unit and i.m. Is now working. Door was previously replaced and caused control to freeze. Advised on shutting unit down to reset power. Op test ok. ; Job Cmpltd
We serviced a
MDB8959SFZ4 MAYTAG
Model DISHWASHER
Near MIDDLEBRG HTS, OH 44130
Chad P.
Job Details: 05/25/2017
Removed unit and inspected. Found that the lh mounting bracket had come undone. Door opened and closed properly with unit pulled. Reinstalled and ran unit for 20+ minutes. Door remained closed and no leaks found. ; Job Cmpltd,
We serviced a
WED4616FW0 WHIRLPOOL
Model DRYER
Near Parma Heights, OH 44130
Chad P.
Job Details: 05/25/2017
Adjusted door. Op test ok. ; Job Cmpltd,
We serviced a
WRS586FIDH00 WHIRLPOOL
Model REFRIGERATOR
Near Geneva, OH 44041
Jeff M
Job Details: 05/25/2017
Installed new part unit op tested good. ; Job Cmpltd
We serviced a
WMH73521CS WHIRLPOOL
Model MICROWAVE
Near Aurora, OH 44202
Jeff M
Job Details: 05/25/2017
I unplug the machine plugged it back in and it worked good not duplicating the issue;
We serviced a
KRFC400ESS KITCHENAID
Model REFRIGERATOR
Near Aurora, OH 44202
Jeff M
Job Details: 05/25/2017
Upon arrival the icemaker had a full bin of ice could not duplicate the issue unit tested good; Job Cmpltd
We serviced a
JFC2089WTB7 JENNAIRE
Model REFRIGERATOR
Near Bainbridge Township, OH 44023
Jeff M
Job Details: 05/25/2017
Found the Drain was frozen steamed out the freezer and saw the P-trap design drain kit from truck stock unit test good; Job Cmpltd,
We serviced a
KUDS35FXBL5 KITCHENAID
Model DISHWASHER
Near Bainbridge Township, OH 44023
Jeff M
Job Details: 05/25/2017
I installed the new control the unit would not do anything I found a broken wire leading from the float switch I solder the wire back together it still op tested failed I installed the old control it still would not do anything I found I forgot to plug the water valve back in installed new control unit tested good
We serviced a
KFIS25XVMS10 KITCHENAID
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Paul H.
Job Details: 05/25/2017
Replaced evaporator fan motor and harness, waited a few minutes and checked temps, dropped about four degrees from when I arrived, op test ok.; Job Cmpltd,
We serviced a
FGGF3054MFF FRIGIDAIRE
Model RANGE
Near North Ridgeville, OH 44039
Paul H.
Job Details: 05/25/2017
Replaced ignitor/orifice, tested, all lighting now.; Job Cmpltd,
We serviced a
WFW92HEFC0 WHIRLPOOL
Model WASHER
Near Avon Lake, OH 44012
Paul H.
Job Details: 05/25/2017
Replaced bellow and tested, for other leak issue, found a slight drip at cold water supply line, tightened, no more dripping, unit went through test cycle fine with no leaks, op test ok.; Job Cmpltd
We serviced a
WRF989SDAE00 WHIRLPOOL
Model REFRIGERATOR
Near Lorain, OH 44052
Paul H.
Job Details: 05/25/2017
Ice buildup is issue, have exhausted all options, called Techline, spoke with Joel, deemed non-repairable
We serviced a
MSD2641KEB MAYTAG
Model REFRIGERATOR
Near Lorain, OH 44053
Paul H.
Job Details: 05/25/2017
No cool, both compartments in the 60sF, checked compressor, running and hot, tapped system, 24" vacuum, has leak in evaporator,
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Hambden Township, OH 44024
Robert A.
Job Details: 05/25/2017
Found plastic spoon on element, needs element, found top of door hitting mounting screw, corrected; ordrng 1 W10703867 (heater), schdld next appmnt for 5/31 WED !,
We serviced a
KITCHENAID WALL OVEN
Model KEBS207SSS04
Near Pepper Pike, OH 44124
Brian B
Job Details: 05/25/2017
Replaced upper oven broil element. Tested oven.. optest ok.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL MICROWAVE
Model UMV1160CS3
Near Avon Lake, OH 44012
Brian B
Job Details: 05/25/2017
Replaced control board and bulb. Tested unit. Light working properly. Optest ok. Brought back core for return. ; Job Cmpltd,
We serviced a
GENERAL ELECT REFRIGERATOR
Model PFE29PSDCSS
Near Concord Township, OH 44077
Robert A.
Job Details: 05/25/2017
Complaint, frz not going to 0, ff 37, frz8, mullion hot to the touch, found cond fan receiving power, not running, needs fan motor; ordrng 1 WR60X10358 (fan condenser dc88.85), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 5/30 TUE !,
We serviced a
KITCHENAID REFRIGERATOR
Model KSRS25ILWH0
Near Mentor, OH 44060
Robert A.
Job Details: 05/24/2017
Found comp not running, used test strip, ng, ohmed comp, shorted to ground, needs comp and drierCust to let us know; ordrng 1 W10309994 (compressor KIT367.29), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, job compltd
We serviced a
MAYTAG VERTICAL FREEZER
Model MZF34X16DW00
Near Cleveland, OH 44120
Robert A.
Job Details: 05/24/2017
Replaced silver screw with a white screw, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Aurora, OH 44202
Robert A.
Job Details: 05/24/2017
Installed shelf, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6SARXXF01
Near Aurora, OH 44202
Robert A.
Job Details: 05/24/2017
Found evap drain frozen, cust had install drain tube, but did not clear upper tube, cleared ice, op test ok; used 1 SENIOR DISCOUNT (SENIOR DISCOUNT) from stock, , Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDF770SAFZ1
Near Aurora, OH 44202
Robert A.
Job Details: 05/24/2017
Found no response from panel, c/b receiving 120vac, reset connections, ran diagnostic cycle, no codes, watched cycle, op test ok; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWX600BW0
Near Ashtabula Township, OH 44004
Arthur V
Job Details: 05/24/2017
Upon arrival unit in a continuous mode and unplugged --- plugged back in and let unit finish drain---- cust paused cycle and was gone for awhile and unit cancelled causing issue. Ran diagnostics no errors. Unit working now. Op test good ; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near Edgewood, OH 44004
Arthur V
Job Details: 05/24/2017
Aarons says while testing after repair unit would do a load or two then would not respond as if it had no power. They unplugged unit let sit for awhile and retested and it did it again. Ran diagnostics no errors. Cycled unit on normal wash and tried to find any loose wiring at the control. Checks good. No issues found. Unit went thru complete cycle without failing. Started second cycle. Advised Aarons to continue to test and call back when unit fails. At this time unit is running and has not failed. . Im going to leave this call open and call on friday to see results Scheduled pseudo call for friday ; schdld next appmn
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS973CIDM00
Near Westlake, OH 44145
Brian B
Job Details: 05/24/2017
Found i/m not making any ice. Ran diag , step 44, i/m harvest cycle. Twist tray went half way but did not return to home position. 23 showing on display. Per tech sheet, this is a bad switch or motor inside i/m.. will need new i/m. Office to order part. Cust needs before 1 appt if poss.; ordrng 1 W10873791 (ICEMAKER), schdld next appmnt for 5/31 WED 10-1,
We serviced a
JENN-AIR DISHWASHER
Model JDB8700AWS3
Near Westlake, OH 44145
Brian B
Job Details: 05/24/2017
Machine won't shut off and wash pump keeps starting and stopping. Found shorted vent motor. Unpugged connector from motor. Machine started working properly and wash pump stayed on and cycle completed. Cust paid dep. office to order part. Needs early appt if poss.; ordrng 1 WPW10469574 (VENT ASBLY W FAN 7031), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 5/30 TUE 8-11,
We serviced a
WHIRLPOOL MICROWAVE
Model UMV1160CS3
Near Avon Lake, OH 44012
Brian B
Job Details: 05/24/2017
Replaced control board and bulb. Tested unit. Light working properly. Optest ok. Brought back core for return. ; Job Cmpltd,
We serviced a
GE DISHWASHER
Model CDWT280V05SS
Near Avon Lake, OH 44012
Brian B
Job Details: 05/24/2017
Machine was not fastened to counter. Counter brackets were cemented to granite counter and had broken loose. Used side mounting option and installed screws through side brackets..; Job Cmpltd,
We serviced a
MSD2756GEB WHIRLPOOL
Model REFRIGERATOR
Near Perry, OH 44081
Jeff M
Job Details: 05/24/2017
ice blocking the icemaker arm form running I remove the block the icemaker started cycle then stops the heater did not turn on it will not rotate anymore it's a new icemaker it is receiving 120 V AC.; ordrng 1 D7824706Q (ice maker)
We serviced a
MAYTAG WASHER
Model MHW5500FC0
Near Cleveland, OH 44107
Brian B
Job Details: 05/24/2017
CC that machine does not spin sometimes. Ran diag. No codes. Ran co test cycle. Completed successfully. Ran drain and spin with wet clothes. Machine reached high speed spin. Operating as designed. Advised cust that if load cannot balance machine is designed to go into a balance routine and may not complete high speed spin if it cannot get balanced. Optest ok.; Job Cmpltd,
We serviced a
KUDS30FXSS8 KITCHENAID
Model DISHWASHERWhen the unit will not drain properly there is a lot of plastic inside the drain hose from something I'm not sure that from the dishwasher I know that. I tried to remove as much of the plastic as I could I was unable to drain hose itself needs t
Near Chardon, OH 44024
Jeff M
Job Details: 05/24/2017
We serviced a
TFHW27RRAWH GE
Model REFRIGERATOR
Near Hambden Township, OH 44024
Jeff M
Job Details: 05/24/2017
The unit would not turn on I found the start relay open replacement truck stock compressor turns on I also found that it was drawling with my kilowatt meter 2.7 Amps there is no heat transfer no frost accumulation on the evaporator it was still warm to the touch unit will need a new evaporator and heat exchanger pats are na i called gs to check ; ordrng 1 WR17X2968 (EVAP N/A) and 1 WR85X0201 (LOW SIDE ASSY), used 1 8201786 (STARTER
We serviced a
FAFW3801LW5 FRIGIDAIRE
Model WASHER/DRYER
Near Brook Park, OH 44142
Chad P.
Job Details: 05/24/2017
Found drain pump impeller slipping. Needs drain pump replaced
We serviced a
MVWC400XW4 MAYTAG
Model WASHER
Near Lorain, OH 44053
Paul H.
Job Details: 05/24/2017
Ran diagnostics, no errors, cc no rinsing properly, agitating in spin?, no errors for actuator though and observed unit agitating in spin, spoke with GS, hub is stripped again somehow, ordering hub again, also going to replace cam at same time; ordrng 1 W10528947 (hub)
We serviced a
IKEA REFRIGERATOR
Model ISC23CNEXY02
Near University Heights, OH 44118
Brian B
Job Details: 05/24/2017
Replaced listed parts. Customer will have to call plumber to replace broken water line and seized shut off valve in basement. Cannot cycle i/m until water line is replaced. Customer will call if there is any problem..; Job Cmpltd,
We serviced a
MVWB850YW1 MAYTAG
Model WASHER
Near LaGrange, OH 44050
Paul H.
Job Details: 05/24/2017
Replaced bearing kit and bleach dispenser, ran auto test, bleach dispenser didn't overflow, ran manual spin test, no more grinding, op test ok. Paint is bubbling by dispenser, paint came off, customer is aware.; Job Cmpltd,
We serviced a
KDTE504DSS0 KITCHENAID
Model DISHWASHER
Near Grafton, OH 44044
Paul H.
Job Details: 05/24/2017
Replaced control panel, tested, unit fills and washes, tried diagnostics, entered and proceeded, op test ok.; Job Cmpltd
We serviced a
GTWN4250D0WS GE
Model WASHER
Near Elyria, OH 44035
Paul H.
Job Details: 05/24/2017
Replaced mode shifter and bearing, also start button was pushed in, corrected, tested by running a rinse and spin, op test ok.; Job Cmpltd,