Service History 698

We serviced a
WRF757SDEM01 WHIRLPOOL
Model REFRIGERATOR
Near Olmsted Falls, OH 44138
Chad P.
Job Details: 11/30/2017
Found drain pan in ff section bowed up causing water run off the left hand side and leak from under the door. Forced a defrost cycle. Found drain tube restricted and very slow to drain. Needs drain pan (ff) and drain tube replaced. Advised Cust to contact wpl and get a parts concession. ; ordrng 1 W10836964 (DRAIN PAN) and 1 W11084807 (DRAIN TUBE),
We serviced a
WED95HEXW1 WHIRLPOOL
Model DRYER
Near Middleburg Heights, OH 44130
Chad P.
Job Details: 11/30/2017
Found pulley seizing. Needs replaced. ; ordrng 1 W10837240 (PULLEY),
We serviced a
GFDS170GH0WW GE
Model DRYER
Near Middleburg Heights, OH 44130
Chad P.
Job Details: 11/30/2017
Found bearing tab that holds glide in place wore out. Needs glide and bearing replaced. Cust will be thinking on repair. Office to not order parts unless contacted. ; ordrng 1 WE14X21160 (BEARING) and 1 WE3M51 (bearing slide), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS00
Near Amherst, OH 44001
Macaulay G.
Job Details: 11/30/2017
Infinite switch that was ordered does not fit this model. Whirlpool instructedd to order W10312185. Office to order part.; ordrng 1 W10312185 (switch-inf), schdld next appmnt for 12/8 FRI 11-2,
We serviced a
AMANA DISHWASHER
Model ADB1400AGS1
Near Avon, OH 44011
Brian B
Job Details: 11/30/2017
CC that dishes are not drying. Ran diag, all functions, including heater are working. Advised customer on proper operation. Op test ok.. ; Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW2
Near Brimfield Township, OH 44260
Robert A.
Job Details: 11/30/2017
Ran unit, cleaned rear felt, ran unit, op test ok; Job Cmpltd,
We serviced a
GENERAL ELEC WASHER
Model GTWN7450D0WW
Near Deerfield, OH 44411
Robert A.
Job Details: 11/30/2017
Installed all parts, ran unit, op test ok; Job Cmpltd,
We serviced a
KRFF707ESS01 REFRIGERATOR
Model KITCHENAID
Near Strongsville, OH 44149
Chad P.
Job Details: 11/30/2017
Completely defrosted unit and installed harness assy. Op test ok. ; Job Cmpltd
We serviced a
WTW4800XQ0 WHIRLPOOL
Model WASHER
Near Eastlake, OH 44095
Chad P.
Job Details: 11/30/2017
Installed lid lock. Op test no good. Unit trying to run motor once plugged in but unable to. Motor wiring and cap check good. Unit storing main control fault. Needs control replaced. Cust will just replace the unit
We serviced a
CSA1201RSS03 GE
Model MICRO OVEN
Near Highland Heights, OH 44143
Chad P.
Job Details: 11/30/2017
Found door switch failed. Replaced with surplus. Op test ok
We serviced a
WDT750SAHZ0 WHIRLPOOL
Model DISHWASHER
Near Mayfield Heights, OH 44124
Chad P.
Job Details: 11/30/2017
Confirmed bad install at drain line union. Replaced drain hose and clamp. Op test ok. ; Job Cmpltd,
We serviced a
WRB322DMBW00 WHIRLPOOL
Model REFRIGERATOR
Near Brook Park, OH 44142
Dan H
Job Details: 11/30/2017
Customer complaint that fresh food section door falls open, level unit, op test good ; Job Cmpltd
We serviced a
WHIRLPOOL DRYER
Model WED75HEFW1
Near Lorain, OH 44053
Macaulay G.
Job Details: 11/30/2017
Installed new door switch. Tests ok.; Job Cmpltd,
We serviced a
WHIRLPOOL STACK W/D
Model WET3300SQ2
Near Avon Lake, OH 44012
Brian B
Job Details: 11/30/2017
Unit # is 2701. Found pump coupling cracked where it mounts to motor shaft. Will need new pump. Ship part to office, 750 aqua marine Blvd, 44012, ref 2701.; ordrng 1 WP3363892 (PUMP 7063), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, saved tckt [SdLink
We serviced a
WTW8500BW0 WHIRLPOOL
Model WASHER
Near Garfield Heights, OH 44105
Corina B
Job Details: 11/30/2017
Replaced the parts listed. Brought core back for return. Optest ng
We serviced a
GLEF379DQH FRIGIDAIRE
Model RANGE
Near Parma, OH 44129
Dan H
Job Details: 11/30/2017
Customer complaint that clock turns off after a few seconds, found control set to energy saving mode, turn energy saver off, op test good ; Job Cmpltd,
We serviced a
WHIRLPOOL WASH/DRY STACK
Model MLE2000AYW
Near Lorain, OH 44053
Macaulay G.
Job Details: 11/30/2017
Found washer bellow was stretched and causing minor leak. Part is discontinued. Customer will try purchase online.; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Avon Lake, OH 44012
Brian B
Job Details: 11/30/2017
CC that temps in FF section too cold.. temps are approx 2 deg colder than set temp. Entered diag, step 211, and changed temp offset to +2 deg. All other functions are normal. Advised customer that freezer air comes out of top vent and anything plac3d in front of vent can freeze. Op test ok..; Job Cmpltd,
We serviced a
GBD277PRS01 WHIRLPOOL
Model WALL OVEN
Near Pepper Pike, OH 44124
Chad P.
Job Details: 11/30/2017
Found clock turned off. Turned on and advised on manual. Tested upper and lower ovens. Op test ok. ; Cllctd $97.15 CC Ref # 912671784, Job Cmpltd, O-emld tckt [Sd
We serviced a
JGBP30BEA2WH GE
Model RANGE
Near Lyndhurst, OH 44124
Corina B
Job Details: 11/30/2017
CC that the bake does not heat. Turned oven on to 350* ignitor did not glow. Checked the broil lite within 30 sec. the one screw was stripped on the ignitor. replaced the ignitor from the t/s. Optest ok. ; used 1 4342528 (IGNITOR), Job Cmpltd
We serviced a
KDTE104ESS4 KITCHENAID
Model DISHWASHER
Near Brooklyn, OH 44144
Dan H
Job Details: 11/30/2017
Installed new sump assembly and door latch, op test good ; Job Cmpltd
We serviced a
WFW92HEFC0 WHIRLPOOL
Model WASHER
Near Garfield Heights, OH 44125
Chad P.
Job Details: 11/30/2017
Found rear right leg not down all the way. Corrected leg and ran service test mode. No stored faults. Advised on loading. Op test ok. ; Job Cmpltd,
We serviced a
WHIRLPOOL WALL OVEN
Model KFGD500ESS04
Near Westlake, OH 44145
Macaulay G.
Job Details: 11/30/2017
Preheated oven to 350, customer had griddle in oven. Showed that it was 270 after preheat and 15 minutes later, it was at 350. Grates for stove top are unlevel. Office to order both grates. Customer will install grates; ordrng 1 W11026377 (grate-kit), saved tckt [SdLink
We serviced a
WRB119WFBM00 WHIRLPOOL
Model REFRIGERATOR
Near Geneva Township, OH 44041
Jeff M
Job Details: 11/30/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
FGHB2866PFGA FRIGIDAIRE
Model REFRIGERATOR
Near Saybrook Township, OH 44004
Jeff M
Job Details: 11/30/2017
Most of the gaskets are deformed allowing moisture to get into the evaporator causing to frost over extra time is needed to manually fallouts the evaporator from the auger housing also order the gasket kit; ordrng 1 5303918578 (flextray gasket ki)
We serviced a
WRT311FZDW00 WHIRLPOOL
Model REFRIGERATOR
Near Geneva Township, OH 44041
Jeff M
Job Details: 11/30/2017
Installed new part unit op tested good. The old fan was seizing not rotating; used 1 WP2315539 (MOTOR-EVAP) from stock, Job Cmpltd
We serviced a
MAYTAG REFRIGERATOR
Model MBF2258XEW3
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 11/30/2017
Replaced icemaker and both slide rails for the freezer. Door shuts properly now.; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFC2062FEZ01
Near Rocky River, OH 44116
Brian B
Job Details: 11/30/2017
Found mullion rail not working. Rail was not installed onto bottom bracket. Reinstalled rail. Top of rail too low. Removed and shimmed left French door. Found water line-on back wall from filter head is crimped and starting to crack. Will need new filter head. Office to order part. Please place customer on cancel list for sooner finish up.; ordrng 1 W10861009 (FILTER HEAD), schdld next appmnt for 12/8 FRI !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model MSF25D4MDM01
Near Lakewood, OH 44107
Brian B
Job Details: 11/30/2017
Damper control making loud banging noises. Damper is broken. Will give est on new diffuser. Customer does not want us to repair., Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MHW6000AW0
Near Hambden Township, OH 44024
Robert A.
Job Details: 11/30/2017
Ran diagnostics, no codes, watched cycle, good, cleared drain pump, ran drain and spin, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM0
Near Elyria, OH 44035
Macaulay G.
Job Details: 11/30/2017
Replaced sump and motor assembly. Tests ok. No leaks.; Job Cmpltd,
We serviced a
JENN-AIR RANGE
Model SVD8310S
Near Elyria, OH 44035
Macaulay G.
Job Details: 11/30/2017
Replaced both igniters. Tests ok. Upon removal, broke the switch for the down draft. Office to order part.; ordrng 1 12200039 (kit,fan switch), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 12/8 FRI 8-10,
We serviced a
AMANA WASHER
Model NTW4605EW0
Near Elyria, OH 44035
Macaulay G.
Job Details: 11/30/2017
Lid not locking at beginning of cycle. Found lid latch error code in diagnostics. Replaced lid latch with one from truck stock. Tests and locks ok
We serviced a
WTW7300DW0 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44110
Corina B
Job Details: 11/30/2017
Replaced the UI, Optest n/g. Checked the lid switch, n/g. Will need a new lid switch and bezel found the bezel is broken. Called GS to part. ; ordrng 1 W10854524 (bezel), pckd up 1 W10810403 (latch), schdld next appmnt for 12/7 THU
We serviced a
NTW4516FW1 AMANA
Model WASHER
Near Cleveland, OH 44103
Dan H
Job Details: 11/30/2017
Customer complaint that unit is not spinning water out of clothes, ran diagnostics found f8e1(long/no fill) error code, found drain hose laying on floor, corrected, advised customer that drain hose needs to be elevated 39” off of floor, started normal wash cycle, unit filled and advanced to wash cycle, unit does spin, unit is operating as designed ; Job Cmpltd
We serviced a
WHIRLPOOL RANGE
Model WFG520S0AS
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 11/30/2017
, Found oven not heating properly. Customer had turned oven on prior to my arrival. Oven was close to 100 degrees less than it was set. Spark igniter was not properly grounded. Tightened screws to burner and attached grounding wire.; job compltd
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS0
Near Columbia Township, OH 44028
Macaulay G.
Job Details: 11/30/2017
Preheated oven to 350. Called techline, they advised to check the welds in the oven. No welds were broken. Tightened the the screws to the flame spreader. Put panel back in the appropriate brackets. ; Job Cmpltd,
We serviced a
ATW4675YQ1 AMANA
Model WASHER
Near Cleveland, OH 44110
Dan H
Job Details: 11/30/2017
Installed new suspension rods, op test good. ; Job Cmpltd
We serviced a
KUDS01DLBL6 WHIRLPOOL
Model DISHWASHER
Near Mentor, OH 44060
Dan H
Job Details: 11/30/2017
Installed new handle, sensor, dispenser, and actuator, Op test good ; Job Cmpltd
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2611LBRA
Near North Royalton, OH 44133
Macaulay G.
Job Details: 11/29/2017
11:43, Removed handle and tightened up handle studs. Handle was very difficult to remove due to studs not being in proper position.; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model MVWC200XW3
Near Cleveland, OH 44108
Brian B
Job Details: 11/29/2017
Found machine lid locked when plugged in and still in spin. Machine leaning to left. Adjusted feet to level machine. Reset power to machine. Ran diag. Fault codes for unbalance load and motor control fault. Cleared codes. Ran calibration and auto test. Competed successfully. Motor operating normally. Optest ok.; Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Cleveland, OH 44108
Brian B
Job Details: 11/29/2017
Customer had machine set to drain and spin instead of normal wash. Showed her how to select cycles and started a normal wash cycle. Optest ok.; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFI2067AES
Near South Russell, OH 44022
Robert A.
Job Details: 11/29/2017
Found plastic water feed line leaking, pin hole in line, suggest replacing with copper lineSuggest having a plumber replace line; Job Cmpltd,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model DFHS2313MFCA
Near Cleveland, OH 44109
Brian B
Job Details: 11/29/2017
Replaced Icemaker.. Cycled and filled. Cleaned condenser fan. Op test ok. Customer has plastic waterline attached. Recommend either copper or braided flex line.; Job Cmpltd,
We serviced a
WFG540H0ES WHIRLPOOL
Model RANGE
Near Mentor, OH 44060
Dan H
Job Details: 11/29/2017
, Customer complaint that left front burner is not igniting, left front burner ignitor is working, burner lit several times in a row, unit is operating as designed ; Job Cmpltd
We serviced a
MDG6700AWW MAYTAG
Model DRYER
Near Mentor-on-the-Lake, OH 44060
Dan H
Job Details: 11/29/2017
Customer complaint that unit is taking too long to dry, started normal dry cycle, unit is barely heating, good air flow outside, amp draw is correct, unit needs new thermostat; ordrng 1 W10908281 (thermostat), schdld next appmnt for 12/7 THU
We serviced a
ARB1905CC WHIRLPOOL
Model REFRIGERATOR
Near North Madison, OH 44057
Corina B
Job Details: 11/29/2017
Replaced the control. Optest ok.; Job Cmpltd
We serviced a
FRIGIDAIRE REFRIGERATOR
Model DFHS2313MFCA
Near Cleveland, OH 44109
Brian B
Job Details: 11/29/2017
Replaced Icemaker.. Cycled and filled. Cleaned condenser fan. Op test ok. Customer has plastic waterline attached. Recommend either copper or braided flex line.; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWX600XW0
Near Avon Lake, OH 44012
Brian B
Job Details: 11/29/2017
Found machine will not spin. Basket seized up. Broke free and spun basket. Gearcase Bearings have failed. Checked lower components. Water damage in motor. Will need gearcase and motor. Office to order parts. Please place Cust on cancel list as she is without washer.; ordrng 1 W10836348 (MOTOR) and 1 W11132267 (GEARCASE), schdld next appmnt for 12/7 THU ! [**],
We serviced a
MAYTAG RANGE
Model MGR5775QDS
Near Chagrin Falls, OH 44022
Robert A.
Job Details: 11/29/2017
Found bake igniter open, replaced, op test ok; used 1 12400035 (IGNITOR52.99) from stock,, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF991BOOM00
Near Moreland Hills, OH 44022
Robert A.
Job Details: 11/29/2017
Installed shelf and controls, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL WALL OVEN
Model WOD51EC7AS00
Near Walton Hills, OH 44146
Robert A.
Job Details: 11/29/2017
Found light out in upper oven, cust to install; ordrng 2 WPW10412711 (LIGHT )
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Brimfield Township, OH 44240
Robert A.
Job Details: 11/29/2017
Ran diagnostics, no codes, ran test 51, good, op test okOfr 2500001752; Job Cmpltd,
We serviced a
WTW5530SQ0 WHIRLPOOL
Model WASHER
Near Mentor, OH 44060
Dan H
Job Details: 11/29/2017
Installed clutch, brake, gearcase, agitator dogs, and knob, op test good ; Job Cmpltd
We serviced a
WTW5550XW1 WHIRLPOOL
Model WASHER
Near Madison, OH 44057
Corina B
Job Details: 11/29/2017
CC that the clothes are coming out wet at the end of the cycles. Ran a normal cycles and a drain and spin with a blanket. Optest ok. ; Job Cmpltd
We serviced a
MGR8700DS2 MAYTAG
Model RANGE
Near Brooklyn, OH 44144
Chad P.
Job Details: 11/29/2017
Cc complaint that unit unit seems to be about 50f off. Ran bake at 350. Ignition checks good. Preheat time checks good. Let heat cycle 3x. Unit about 20f off. Calibrated unit and cycled heat again. Temps now test good. Advised to use as normal. ; Job Cmpltd,
We serviced a
SDG305DAWW MAYTAG
Model DRYER
Near Strongsville, OH 44136
Jeff M
Job Details: 11/29/2017
Installed belt and pulley. Added load. Op test ok. ; Job Cmpltd
We serviced a
JGB850DEF1WW GE
Model RANGE
Near North Royalton, OH 44133
Chad P.
Job Details: 11/29/2017
Cc complaint that both upper and lower ovens will reach temp but will stop heating there after. They have to hit cancel and prompt oven to bake again throughout the duration of cooking. No stored fault codes. Reset power to unit and ran bake at 350 on both upper and lower oven. Both ovens reach set temp and continued to cycle heat. Neither oven failed. Advised on resetting the power is unit acts up again. Op test ok.
We serviced a
GTW460ASJWW GE
Model WASHER
Near Jefferson Township, OH 44047
Jeff M
Job Details: 11/29/2017
Installed five out of six parts. The motor was the correct part number unfortunately transformer arrived in its place re-order the motor; ordrng 1 WH49X25375 (MOTOR),
We serviced a
CAW35114GW0 CROSLEY
Model WASHER
Near Jefferson, OH 44047
Jeff M
Job Details: 11/29/2017
The cold water valve was plugged. I cleaned the water valve unit op tested good ; Job Cmpltd,
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Roaming Shores, OH 44085
Jeff M
Job Details: 11/29/2017
, I ran the unit in a tested cycle I was not able to copy the issue unit op tested good ; Job Cmpltd
We serviced a
WW27110 JENN-AIR
Model RANGE
Near Perry Township, OH 44081
Corina B
Job Details: 11/29/2017
The m/s is wiped clean. Cust had the owners manual. CC that the broil stays on. Cust removed the control tapped on the broil relay and it shut off. Will need a new control. Called GS to order part. Cust can install part. ; ordrng 1 WP74009198 (cntrl-elec)
We serviced a
MTW5700TQ0 WHIRLPOOL
Model WASHER
Near Euclid, OH 44123
Corina B
Job Details: 11/29/2017
Replaced the clutch. Ran a normal cycle and a drain and spin. Optest ok.; Job Cmpltd
We serviced a
WTW57ESVW0 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44119
Corina B
Job Details: 11/29/2017
Replaced the switch. Started a wash, filled then started to agitate. Optest good. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd
We serviced a
MVWC360AW0 MAYTAG
Model WASHER
Near Willoughby, OH 44094
Corina B
Job Details: 11/29/2017
Customer complaint that unit is not draining, ran diagnostics no error code found, ran manual test cycle, lid lock, drain pump is working, unit agitates and spins, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd
We serviced a
MAYTAG WASHER
Model MVWC415EW2
Near North Royalton, OH 44133
Macaulay G.
Job Details: 11/29/2017
Washer not draining out. Ran diagnostics. Found oversuds error, stuck key, and long drain. Issue was due to drain hose being clogged. Removed debris from hose and ran rinse and spin cycle. Operates properly now.; Job Cmpltd,
We serviced a
MAYTAG RANGE GAS
Model MGR8800FW0
Near Lakewood, OH 44107
Brian B
Job Details: 11/29/2017
CC that RF top burner does not always light and oven light not working. Removed bulb from oven. Filament open. Customer will replace.. checked and adjusted all top burners. Checked oven calibration at 350.. 20 deg too hot.. changed offset from +30 to +10.. Op test ok.. advised Cust to let preheat for 10 or 15 min after bell sounds. ; Job Cmpltd,
We serviced a
WMH31017FW0 WHIRLPOOL
Model MICROWAVE
Near Lyndhurst, OH 44124
Dan H
Job Details: 11/29/2017
Installed new switches and door cams, op test good. ; Job Cmpltd
We serviced a
WHIRLPOOL DISHWASHER
Model WDT780SAEM2
Near Deerfield Township, OH 44411
Robert A.
Job Details: 11/29/2017
Found wash motor receiving power, not running, replaced sump asm, ran diognastic cycle, op test ok; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Amherst, OH 44001
Macaulay G.
Job Details: 11/29/2017
All food frozen in fresh food compartment. Pulled down control panel and found a thermostat wired in that does not go to this unit. Office to order wiring harness for controls.; ordrng 1 W11131391 (harns-wire), schdld next appmnt for 12/7 THU !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM00
Near Lorain, OH 44052
Macaulay G.
Job Details: 11/29/2017
Replaced user interface and icemaker. Tests ok.; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM00
Near Lorain, OH 44052
Macaulay G.
Job Details: 11/29/2017
Replaced user interface and icemaker. Tests ok.; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDF320PADS2
Near Mentor, OH 44060
Brian B
Job Details: 11/29/2017
Machine not draining. Found clog in drain hose. Unplugged hose.. ran test cycle.. Optest ok..; , Job Cmpltd
We serviced a
ROPER DRYER
Model RED4516FW0
Near Lakewood, OH 44107
Brian B
Job Details: 11/29/2017
Found wall receptacle and wiring burned causing some voltage to leak to neutral.Will need qualified electrician to repair wiring and replace receptacle. Plugged dryer into another good outlet as house is a duplex and there are 2 dryer receptacles.. dryer checks ok. No leakage to ground. ; Job Cmpltd,
We serviced a
GE REFRIGERATOR
Model PDSS5NBXARSS
Near Avon, OH 44011
Brian B
Job Details: 11/29/2017
Replaced evap motor. Tested fan.. Optest ok..; Job Cmpltd,
We serviced a
MAYTAG RANGE
Model MER8700DS1
Near Avon, OH 44011
Brian B
Job Details: 11/29/2017
Found bake element shorted out. Will need new bake element. Office to order part. Please place Cust on cancel list as this has been out before thanksgiving.; ordrng 1 W10779716 (BAKE ELEMENT), schdld next appmnt for 12/5 TUE !,
We serviced a
KITCHENAID REFRIGERATOR
Model KSF26C6XYY04
Near Avon Lake, OH 44012
Brian B
Job Details: 11/29/2017
Replaced ff drip pan.. Optest ok.; Job Cmpltd,
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53520CS5
Near Westlake, OH 44145
Brian B
Job Details: 11/29/2017
Found unit not heating.. voltage on primary trans winding when on. Failed mag and burning on tip and in wave guide. Called whirl TL, Andy.. 7720656640. He documented that unit is not repairable and said Cust will have to contact ex warr co. No further service is required..; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB855DC2
Near Rocky River, OH 44116
Brian B
Job Details: 11/29/2017
Suspension balls broke causing tub to drop to floor. Checked lower components. Drain pump is cracked. Will need new suspension and pump. Office to order parts.; ordrng 1 W10876600 (PUMP) and 1 W11130356 (SUSPENSION), schdld next appmnt for 12/5 TUE !,
We serviced a
AGR6603SFW0 WHIRLPOOL
Model RANGE
Near Cleveland, OH 44106
Dan H
Job Details: 11/29/2017
Installed new gas valve, op test good ; Job Cmpltd
We serviced a
GE REFRIGERATOR
Model HSS25ATHBCWW
Near Cleveland, OH 44102
Brian B
Job Details: 11/29/2017
Replaced gasket and UI. Found door stop pulled off again. Door stop is broken off and will need to be replaced. Will have to order new stop and r/s customer.; ordrng 1 WR02X10690 (stop,door (wht)), schdld next appmnt for 12/5 TUE !,
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ0
Near Berea, OH 44017
Macaulay G.
Job Details: 11/29/2017
Customer said that washer would occasionally leave clothes extremely wet after cycle. Put into diagnostics and found no error codes. Ran through the auto cycle ok. Ran calibration cycle. Techline advised to informed customers to not overload washer, 6-8 bath towels at most. Customer insisted that we run it through a regular cycle. Still could not get issue to duplicate. Advised to use a phone to record issue if it happens again.; Job Cmpltd,
We serviced a
KRFC300ESS01 KITCHENAID
Model REFRIGERATOR
Near Independence, OH 44131
Chad P.
Job Details: 11/29/2017
Installed valve assy. Cycled I.m. Op test ok. ; Job Cmpltd
We serviced a
AMANA RANGE
Model AER6303MFS1
Near Cleveland, OH 44107
Brian B
Job Details: 11/29/2017
Replaced control. Tested oven.. Op test ok.. brought back core for return.; Job Cmpltd,
We serviced a
WRS322FDAM04 WHIRLPOOL
Model REFRIGERATOR
Near Independence, OH 44131
Chad P.
Job Details: 11/29/2017
, Found condenser fan vibrating. Needs fan replaced. Also, doors have pitting rust. Needs door replaced also. Advised Cust that doors will take time. If they arrive and we have not been in touch to contact the office for an install date. ; ordrng 1 LW10424384 (dor-fip ss) and 1 LW10651091 (dor-fip) and 1 WPW10508362 (MOTOR, CONDENSER),
We serviced a
MAH8700AWW MAYTAG
Model WASHER
Near Madison Township, OH 44057
Corina B
Job Details: 11/29/2017
Replaced the motor. Started a wash cycle. Optest ok. ; Job Cmpltd
We serviced a
NTW4600YQ1 AMANA
Model WASHER
Near Cleveland, OH 44112
Dan H
Job Details: 11/29/2017
Installed new suspension, op test good ; Job Cmpltd
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS4
Near Cleveland, OH 44111
Gail V.
Job Details: 11/29/2017
CC that water leaked from door. Tested unit. Found water valve stuck open. Replaced from t/s.. Optest ok.; used 1 W10327250 ([Alt for W10648041) from stock, Job Cmpltd,
We serviced a
KRFF707ESS01 KITCHENAID
Model REFRIGERATOR
Near Mayfield, OH 44143
Chad P.
Job Details: 11/29/2017
Found ff evap failing to defrost. Ice built up into fan. Needs fan and Thermistor harness replaced. ; ordrng 1 W11033168 (HARNESS)
We serviced a
NTW4516FW1 WHIRLPOOL
Model WASHER
Near Wickliffe, OH 44092
Dan H
Job Details: 11/29/2017
Customer complaint that lid will not lock and unit is not advancing through cycles, ran diagnostics found f8e1(long/no fill) error code, lid locks, found drain hose laying on the floor, corrected, started normal wash cycle, unit filled and advanced to wash cycle, unit is operating as designed ; Job Cmpltd
We serviced a
KRMF706ESS01 KITCHENAID
Model REFRIGERATOR
Near North Madison, OH 44057
Corina B
Job Details: 11/29/2017
Replaced the part listed. Optest ok. ; Job Cmpltd
We serviced a
MRT711SMFW00 MAYTAG
Model REFRIGERATOR
Near Wickliffe, OH 44092
Dan H
Job Details: 11/29/2017
Customer complaint that unit had frost build up in freezer section, no frost found in freezer section, fresh food section and freezer section doors are sealing, no condensation in fresh food section, no air leaks found in cabinet, unit is operating as designed ; Job Cmpltd
We serviced a
KDTE204DSS0 WHIRLPOOL
Model DISHWASHER
Near Pepper Pike, OH 44124
Corina B
Job Details: 11/29/2017
CC that the gasket is coming off. Reinstalled the gasket. Started unit no leaks. Optest ok. Did not charge labor for installing the gasket back in. ; Job Cmpltd
We serviced a
KSRS25IKSS01 KITCHENAID
Model REFRIGERATOR
Near Willoughby, OH 44094
Corina B
Job Details: 11/29/2017
C that the I/m is not working. Opts are working. Jumper the I/m, did not move. Has 120 volts going to the I/m. Will need a new I/m. Called GS to order part. ; ordrng 1 WPW10277448 (icemaker), schdld next appmnt for 12/8 FR
We serviced a
WFW87HEDW1 WHIRLPOOL
Model WASHER
Near Cleveland Heights, OH 44118
Dan H
Job Details: 11/28/2017
Customer complaint that control panel shut off and would not come back on, powered up user interface, started normal wash cycle, unit filleds and advanced to wash cycle, cancelled and repeated with same results, all wires on control are secure, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd
We serviced a
JVM7195EK1ES GE
Model MICROWAVE OVEN
Near Geneva Township, OH 44041
Jeff M
Job Details: 11/28/2017
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
KUDS30IVSS3 KITCHENAID
Model DISHWASHER
Near Shaker Heights, OH 44122
Corina B
Job Details: 11/28/2017
Replaced the parts listed. Brought core back for return. Optest ok. ; Job Cmpltd,
We serviced a
WTW8500BW0 WHIRLPOOL
Model WASHER
Near Avon, OH 44011
Macaulay G.
Job Details: 11/28/2017
Replaced bleach dispenser and suspension arms.; Job Cmpltd
We serviced a
LEC8858EQ0 WHIRLPOOL
Model DRYER
Near Cleveland, OH 44111
Dan H
Job Details: 11/28/2017
Customer complaint that drum is not spinning, confirmed, found belt snapped, idler pulley in good shape, installed new belt, op test good; used 1 341241 (BELT) from stock, Job Cmpltd
We serviced a
GU2275XTVY1 WHIRLPOOL
Model DISHWASHER
Near Brook Park, OH 44142
Dan H
Job Details: 11/28/2017
Installed new user interface, op test good ; Job Cmpltd