We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Avon Lake, Ohio 44012
Angel
Job Details:
10/21/2022
Cc that unit when it starts preheating it starts crackling and popping and a screw fell from inside the oven. Put unit to preheat and explained to customer its just the metal expanding when it keeps heating up unit is working as designed and the screw i found that it fell from the bracket inside on top of the oven reinstalled it. Opt test ok
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Burton, Ohio 44021
Joe O
Job Details:
10/21/2022
"Recovered refrigerant, installed compressor, drier, and couplers. Put unit into 28 inch vac for 15 mins, recharged with 64g of r600. unit is cooling. advised customer to allow 24 hrs for cooling, 48 hours for ice. op test ok"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Cleveland Heights, Ohio 44118
Manny
Job Details:
10/21/2022
"Cc unit not heating, found thermal fix out of range, replaced with TS#WP3387134 opt test ok; used 1 WP3387134 (Thermal fix) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSC23C8EYY02
Near Shaker Heights, Ohio 44120
Manny
Job Details:
10/21/2022
"Cc unit leaking water, found drip pan corroded and tube clogged up unit need drip pan and tub; ordrng 1 W11519143 (Drain tube) and 1 W11162078 (pan-drip), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model Wed8200yw0
Near Pepper Pike, Ohio 44124
Manny
Job Details:
10/21/2022
"Arrived and asked customer for the part she stated that the Part never arrived, called office spoke to AP she verified that the part still in transit to the customer, she said to add customer to the schedule for the 28th.; schdld next appmnt for 10/28 FRI !"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Grafton, Ohio 44044
David R
Job Details:
10/21/2022
Called customer via app. No answer. Left VM as to why need rescheduling. No R600 refrigerant valuable at this time. Office to reschedule ; O-emld tckt
We serviced a
WHIRLPOOL RANGE
Model WFE770H0FZ1
Near Strongsville, Ohio 44149
Gabriel P
Job Details:
10/21/2022
Burn and heating element terminal need both parts ; ordrng 1 W10779716 (Bake element) and 1 W11416047 (Harness)
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Cleveland, Ohio 44128
Manny
Job Details:
10/21/2022
"Cc unit low ice production, and frost on door, found liner separated, was going to call tech line do report the liner separation but chances are they will say to patch the gap with silicone, patched the gap with silicone and advise customer to monitor the unit for the next 72 hours and if there still fros on the door and lowe ice production then to call her warranty company and well take another look."
We serviced a
GE REFRIGERATOR
Model ZISP420DXBSS
Near Avon Lake, Ohio 44012
Angel
Job Details:
10/21/2022
Replaced control board and inverter turned on unit and compressor started running as should waited a while to make sure temp in freezer would start dropping and it did recommended customer to wait 24hrs for proper cooling. Opt test ok.
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ1
Near Conneaut, Ohio 44030
Dan
Job Details:
10/21/2022
"Customer complaint that oven is not heating, started bake for 350 degrees, bake burner lit right up, oven heated up to 350 degrees, bake burner relit, unit is operating as designed"
We serviced a
GE DRYER
Model GDT42EASJ0WW
Near Berea, Ohio 44017
Marie V
Job Details:
10/21/2022
Cc that the unit still squeaking. Confirmed. Removed basket and oiled pulley and bearing. Found a piece of hoodie on the front bearing. Removed it and tested unit. Ran no squeaking. Op test ok
We serviced a
ROPER DRYER
Model RGD4340SQ1
Near Maple Heights, Ohio 44137
Corina H
Job Details:
10/21/2022
CC that the drum does not spin. Confirmed. Found the belt is broken. Replaced the belt and idler pulley from t/s. Opt test ok ; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW7500GW2
Near Elyria, Ohio 44035
Gabriel P
Job Details:
10/21/2022
"Need control customer will call whirlpool for help; ordrng 1 W11130238 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Elyria, Ohio 44035
Gabriel P
Job Details:
10/21/2022
"Drain hose issue but corrected,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Elyria, Ohio 44035
Marie V
Job Details:
10/21/2022
Replaced control panel and water valve. Ice bin was full. After replaced water valve ice maker cycled and filled up with water. op test okNo core for return
We serviced a
MAYTAG REFRIGERATOR
Model MFT2772HEZ00
Near Chardon, Ohio 44024
Joe O
Job Details:
10/21/2022
"Cc: leaking from dispenser; ordrng 1 W11579166 (Water line(valve to hinge)), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MED5630HC0
Near Avon Lake, Ohio 44012
Angel
Job Details:
10/21/2022
Cc that unit takes 2 to 3 times to dry her clothes. Verified and made sure her settings were good and they were. Ran unit and unit is heating perfectly this vent goes up on roof from what customer stated. Recommended to get the vent cleaned out and will need to change her vent because at the moment she has a foil vent explained to her the issue with those vents that are fire hazard and also provided her with vent wizards phone number unit working as should. Opt test ok.
We serviced a
GE WASHER
Model GFW850SPN0RS
Near Painesville, Ohio 44077
Jason N
Job Details:
10/21/2022
"Cc unit leaking Customer stated its leaking from the front drain pump access. Ran quick wash test, confirmed water is seeping from filter basket. Found gasket on filter basket is damaged, will not seal up. Filter basket is not available separately, need to order entire drain pump. Cust stated she has an extended warranty. Advised customer we do not have record of any warranty on unit, she will need to call warranty company. Advised I will still need to collect service call. Ok. ; ordrng 1 WH11X29539 (Drain pump)"
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ00
Near Maple Heights, Ohio 44137
Corina H
Job Details:
10/21/2022
"Replaced the door, cam and the hinge. Unit is in the garage did not attach the handle or take the plastic off due to installing to unit back into the house. Opt test ok"
We serviced a
WHIRLPOOL DRYER
Model WED5620HW1
Near Mentor, Ohio 44060
Dan
Job Details:
10/20/2022
"Customer complaint that unit is giving error code, ran diagnostics found f6e1(communication error) error code, unit passed user interface test, unit needs new control, customer does not want repair ; ordrng 1 W11388040 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Mentor, Ohio 44060
Dan
Job Details:
10/20/2022
"Unit already has updated heater, no needs to replace"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Avon, Ohio 44011
Gabriel P
Job Details:
10/20/2022
Replace parts opt test ok
We serviced a
KITCHENAID RANGE
Model KSGG700ESS2
Near Wellington, Ohio 44090
David R
Job Details:
10/20/2022
"Cc hug flames in broil, first time using it. Confirmed large flames. Couldnt check to see if orfice was switched over for propane. Ordering conversion kit and burner, ignitor. ; ordrng 1 WPW10333842 (Broil electrode) and 1 W10439242 (Burner) and 1 W11087486 (Conversion kit bake/broil)"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Lorain, Ohio 44055
Angel
Job Details:
10/20/2022
Cc that unit is not agitating properly. Ran diagnostics and no error codes ran a agitation in diagnostics and it was good ran a spin and found hub was stripped unit will need hub. Explained to the customer the pricing and asked if we can sell him the part and he will install it. Called BJ to ask him if I was allowed to sell him the part and stated yes. Customer will install part. Charged service call and part only.; used 1 W10528947 (HUB) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS03
Near Highland Heights, Ohio 44143
Corina H
Job Details:
10/20/2022
"CC that the ice maker clumps together and there are sheets of ice. Called t/l Butch To replace the ui, the ui controls, the ice maker and fill has updated software. Cust is thinking about the repair ; ordrng 1 W11533213 (Ui), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDW00
Near Eastlake, Ohio 44095
Brian M
Job Details:
10/20/2022
Recovered refrigerant pressure tested with nitro found leak in evap Installed evap Pressure tested with nitro again 150 psi no changes Ran 30 inch vac for 20 min Watched no change Recharged with 4.16oz r134a Pressure sitting at 0 normal frost pattern OP Test Ok Advised it may take 72 hours to cool
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS1
Near Novelty, Ohio 44072
Jason N
Job Details:
10/20/2022
"Cc unit code f8e4Ran diagnostics, verified code f8e4 for overflow. Checked drip tray, no water in drip tray at this time. Ran wash cycle for 15 minutes. Did not see any signs of leaking into drip tray. Noticed unit was not level in cabinet space. Raised right side up using leveling foot. Continues wash test for several more minutes, still no leaks found. Could not duplicate overflow/leak issue at this time."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Geneva, Ohio 44041
Joe O
Job Details:
10/20/2022
"Cc: not dissolving detergent, not washingFound error codes f4e3(wash motor not running) f5e1(door stuck open) f7e1(no heat). Ran diagnostics test cycle, found unit not washing. Found sump receiving proper power. Needs sump assembly Customer does not want to repair at this time; ordrng 1 W11025157 (pump&motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Cleveland, Ohio 44113
Manny
Job Details:
10/20/2022
Replaced latch opt test ok
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ2
Near Mentor, Ohio 44060
Dan
Job Details:
10/20/2022
"Customer complaint that oven is not heating, confirmed, found igniter not arcing, reset control, oven burner lit, op test good"
We serviced a
MAYTAG RANGE
Model CRG8200AAW
Near Mentor-on-the-Lake, Ohio 44060
Dan
Job Details:
10/20/2022
"Customer complaint that oven is not heating, confirmed, no power to igniter, burner knobs are all broken, unit needs new oven control and burner knobs, parts are no longer available ; ordrng 1 7404P096-60 (Oven control) and 4 7733P098-60 (Knobs)s"
We serviced a
KENMORE WALL OVEN
Model 790.30522801
Near Mentor, Ohio 44060
Dan
Job Details:
10/20/2022
"Customer complaint that oven is not heating, confirmed, found igniter weak, installed new igniter, op test good ; used 1 12400035 (IGNITER) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Willoughby, Ohio 44094
Dan
Job Details:
10/20/2022
"Customer complaint that unit goes off balance and makes a banging noise, suspension is good, unit is leaning to the right, leveled unit, ran high speed spin cycle, no unusual noises heard, unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Eastlake, Ohio 44095
Dan
Job Details:
10/20/2022
"Customer complaint that unit is not cooling, unit is outside on a boat dock, freezer section temperature at-23 degrees, fresh food section temperature at 38 degrees , found evaporator frozen solid, heater is good, 120 vac from control, found thermal fuse in harness open, unit needs new harness, customer is not here and will reach out to office to continue with repair; ordrng 1 W11502499 (Harness), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ06
Near North Ridgeville, Ohio 44039
Gabriel P
Job Details:
10/20/2022
Notice start device not starting compressor replace a test start device but compressor turn off after 2 minutes check amp 8.5 need compressor but is out of stock order and requesting two for training purposes and 3 job count ; ordrng 1 W11635510 (Compressor) and 1 W11109499 (Dye filter)
We serviced a
KITCHENAID RANGE
Model KFGD500ESS00
Near Olmsted Falls, Ohio 44138
Gabriel P
Job Details:
10/20/2022
"Needs two ignitor ordering ; ordrng 2 12400035 (Ignitor)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Cleveland, Ohio 44113
Manny
Job Details:
10/20/2022
"Unit not in the maintenance shop, spoke to Matt and hes calling maintenance guy to get the unit to the shop, tested unit and not letting me in diagnostics, unit needs control, replaced control ran test op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Lorain, Ohio 44055
Angel
Job Details:
10/20/2022
Replaced control board like tech line stated last time I called ran a calibration and tested unit and heard the slider slipping at the spin when it was stopping so I replaced slider as well tested unit again. Opt test ok.; used 1 W10734521 (SLIDER) from stock
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Fairview Park, Ohio 44126
Marie V
Job Details:
10/20/2022
Cc that the unit will not start the cycle. It just stays sensing or counting down time but does not works. Confirmed. Found belt broken. Replaced from surplus T/S. Tested unit. Op test ok; used 1 661570V (Belt) from stock
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269DRM01
Near Cleveland, Ohio 44104
Marie V
Job Details:
10/20/2022
"Cc that the light is n9t working. Is the panel light. Explain cust that we will need new work order , so we can get the parts. U it needs chute. ; ordrng 1 WP13005705 (Chute)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Grafton, Ohio 44044
David R
Job Details:
10/20/2022
"Replaced controls, drain pump, pads. Tested. Good. Unit is running as designed. Op Test Ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVMS8
Near Solon, Ohio 44139
Jason N
Job Details:
10/20/2022
"Cc unit frosting in freezer sectionCustomer stated they recently noticed the freezer door was not closing all the way due to product interference. They thought they defrosted the freezer fully but the frost came back. Found gap on upper right side of freezer door gasket, ice causing door not to close all the way. Steamed out freezer section and wiped rails clear. Door sliding in and out properly, and pulling in tight on close. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near South Euclid, Ohio 44121
Corina H
Job Details:
10/20/2022
"CC that the ice maker is not working. Confirmed. Found the wires to the door are pinched. Will need a new door. Advised cust to call whirlpool to see if they will cover the part. ; ordrng 1 LW11202405 (Door), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model PRMC2285AF-CNA
Near Fairport Harbor, Ohio 44077
Joe O
Job Details:
10/20/2022
"Cc: not coolingFound dispenser ui lit up. Insides has no lights, inner ui not functioning. Found unit is not receiving proper power through cabinet to door harness. Getting proper voltage at control. Needs cabinet harness(not serviced). Saved tckt"
We serviced a
WHITE-WSTINGHSE REFRIGERATOR
Model RT179LCD0
Near Wickliffe, Ohio 44092
Joe O
Job Details:
10/20/2022
Recovered r12. Op test ok
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Parma Heights, Ohio 44130
Jason N
Job Details:
10/20/2022
"Cc unit not drying clothes, not heating Ran dryer op test, good heat and tumble. Checked airflow at vent outlet, vent run is long and barely any air coming from outlet. Venting is restricted. Advised customer they will need to call a vent service company to clean/inspect venting. Unit is working as designed."
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near Lorain, Ohio 44052
Angel
Job Details:
10/20/2022
Cc that dryer came apart. Verified and the clip and screw that hold the corner were not on found them on the i side of dryer reinstalled all parts. Opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD602ESS01
Near Brecksville, Ohio 44141
David R
Job Details:
10/20/2022
"Replaced all 12 LED lights. Good, SVC only."
We serviced a
KITCHENAID REFRIGERATOR
Model KSRG25FKSS05
Near Brecksville, Ohio 44141
David R
Job Details:
10/20/2022
"Cc bottom drawer in FF would freeze items. Took temp, normal around 37/38*. Found the temp setting for bottom drawer came misaligned. So letting cold air in all the time. Corrected. Tape on half hole to allow less airflow to drawer. Also adjusted temp settings to bring it up temp. Unit is good. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Cleveland, Ohio 44109
Corina H
Job Details:
10/20/2022
CC that the unit is not cooling. Confirmed. Ran diag defrost sensor is open. Steamed out the evaporator. Found the wire to the heater backed out. Reattached the wire. Heater turned on. Opt test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW0
Near Cleveland, Ohio 44127
Manny
Job Details:
10/20/2022
"Replaced all parts ordered, ran diagnostics and calibration, opt test ok"
We serviced a
WHIRLPOOL DRYER
Model WGD4850HW0
Near Maple Heights, Ohio 44137
Manny
Job Details:
10/20/2022
"Cc unit not starting, confirmed and pts relay no working, replaced PTS relay with Surplus TS#WPW10446920, opt test ok; ordrng 1 WPW10446920 (switch-pts)"
We serviced a
WHIRLPOOL DRYER
Model WED4616FW0
Near Willoughby Hills, Ohio 44092
Joe O
Job Details:
10/20/2022
Cc: screeching noiseFound rollers worn. Needs dryer repair kit. Installed dryer repair kit. Tested. Op test ok; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL PEDESTAL 15''
Model WFP2715HC0
Near Bedford Heights, Ohio 44146
Jason N
Job Details:
10/20/2022
"Cc unit not closing all the way, hitting the bottom of the washerCustomer showed popFound left side of pedestal contacting bottom of washer. Washer is actually mounted too far out on the left side. Loosened front mount screws, pushed back and evened up washer on pedestal. Pedestal now closing up all the way on both sides. Op test good."
We serviced a
MAYTAG REFRIGERATOR
Model MSC21C6MFZ05
Near Wickliffe, Ohio 44092
Brian M
Job Details:
10/20/2022
Cc no ice Inspected hinge wires all are in contact no issue with wiring Icemaker can not find home position Needs icemaker ; ordrng 1 W10873791 (icemaker)
We serviced a
FRIGIDAIRE DISHWASHER
Model FGIP2468UF0A
Near Bay Village, Ohio 44140
Angel
Job Details:
10/20/2022
"Cc that unit is not powering on at all and checked the breaker and they were on. Verified power to unit and it had 120vac also checked power at control and had 120vac as well tried resetting unit and it turns on but shutdown after couple of seconds and it wont turn back on. Unit will need switch assembly with control and latch. Customer stated he will look into getting a new unit.; ordrng 1 5304517594 (Control board) and 1 5304516818 (Latch) and 1 5304517587 (Switch assembly), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM09
Near Cleveland, Ohio 44109
Corina H
Job Details:
10/20/2022
"Recovered refrigerant, replaced drier, tested with nitrogen no leaks. pulled 28vac w/ pump, watched, good, charged 47 grams r600, unit cooling, pressures good, op test ok ; used 1 W10896689, 2 L13000619, and 2 WPW10143759 (DRIER) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE715H0ES0
Near Seven Hills, Ohio 44131
Corina H
Job Details:
10/20/2022
"CC that there was smoke coming out of the right side of the oven. Confirmed. Found the bake element, open. Will need a new bake element. Called t/l Leon ; ordrng 1 W10779716 (Bake element)"
We serviced a
WHIRLPOOL RANGE
Model WFE540H0ES0
Near Olmsted Township, Ohio 44138
Gabriel P
Job Details:
10/20/2022
Need burner and switch ordering ; ordrng 1 W10857622 (Switch front right) and 1 W11517959 (Front right)
We serviced a
WHIRLPOOL MICROWAVE
Model KMHS120ESS4
Near Cleveland, Ohio 44135
Marie V
Job Details:
10/20/2022
"Verify sensor, it shows the same as old sensor. Called techline , told me that the diagram can be backwards, where 1 is 4 and 4 is 1. The issue is the interlocks. Change estimate and gave estimate for interlocks. Replaced from T/S. Op test ok brought new part for return. It was never used. ; used 1 W11244490 (INTERLOCK SW KIT) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Cleveland, Ohio 44108
Joe O
Job Details:
10/20/2022
Installed latch and strike. Ran auto test and calibration. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KBFO42FTX03
Near Solon, Ohio 44139
Jason N
Job Details:
10/20/2022
"Cc unit power flickering on and off then deadAble to power unit on, found relays clicking on and off on control board. Unit then runs for several minutes and then starts again. Unit needs control board. ; ordrng 1 W10802701 (Control board)"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Lakewood, Ohio 44107
Angel
Job Details:
10/20/2022
Cc that unit will start but shut off and than it will repeat the same issue again. Tested unit and it shuts off when agitating and than turns back on an keeps repeating issue. Tested on a spin and it will not do it in a spin only when agitating. Checked outlet and it was good tested on another outlet and did the same thing made sure that unit was not loosing power from the board and it was maintaining the voltage it wasnt dropping. Called BJ explained issue to him and he had me check windings on motor and they were good we decided to try the run Capacitor but same issue BJ and I agreed on replacing control board.; ordrng 1 W11603811 (Control board) and 1 W11448788 (Harness)
We serviced a
WHIRLPOOL DRYER
Model Wed9400sw2
Near Waite Hill, Ohio 44094
Brian M
Job Details:
10/20/2022
Cc of noise Found idler damaged Replaced using truck stock OP Test Ok ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Strongsville, Ohio 44136
Gabriel P
Job Details:
10/20/2022
"Found error code F6E4 control and ui lost communication need both parts,customer will call whirlpool for help ; ordrng 1 W11261167 (Control) and 1 W11297728 (Console), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Chagrin Falls, Ohio 44022
Jason N
Job Details:
10/20/2022
Cc wire cover come off deli drawerReinstalled pantry harness cover. Op test good.
We serviced a
JENN-AIR WALL OVEN COMBO
Model JMW2427DS01
Near Chardon, Ohio 44024
Brian M
Job Details:
10/20/2022
Installed ui OP Test Ok
We serviced a
GE OTR MICROWAVE
Model Pvm1870sm3ss
Near Parma, Ohio 44130
Gabriel P
Job Details:
10/20/2022
Found fuse good and control getting 120 voltage but is not responding need control but is discontinued opt test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Cleveland Heights, Ohio 44121
Manny
Job Details:
10/20/2022
"Cc unit didnt finish cycles, ran diagnostics and no codes found, ran test cycle and when unit started spinning started shaking a lot, unit is on a wooden pallet and shakes a lot when spinning, let customer know that the unit will shake and stop the cycle if its off balance, leveled unit and let customer know that if this happens again they need to set the unit on the floor or something solid that wont cause unit to shake. Unit is working as designed, opt test ok"
We serviced a
KITCHENAID RANGE
Model KFGG500ESS3
Near Pepper Pike, Ohio 44124
Manny
Job Details:
10/20/2022
"Unit have major frame damage, calling techline to report damage(1:40 to) spoke to Rick, reported the damage and customer stated that the carpet was also damaged let Rick know and he noted it on his files, send him pictures of the damage , he said tha looks like the unit was drop. Send unit for review for replacement. saved tckt"
We serviced a
ADMIRAL DRYER
Model ADE7000AYW
Near Cleveland Heights, Ohio 44118
Joe O
Job Details:
10/20/2022
Installed thermal fuse. Ran test cycle. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Mayfield Heights, Ohio 44124
Dan
Job Details:
10/20/2022
"Customer complaint of clicking noise, ran high speed spin and heavy agitate in manual test cycle, customer stated it only happens during rinse cycle, ran rinse and spin cycle, no unusual noises heard, unit is still operating as designed"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FG4H2272UF
Near Painesville, Ohio 44077
Dan
Job Details:
10/20/2022
"Customer complaint that unit is freezing food in fresh food section, fresh food section temperature at 38 degrees, pantry drawer temperature at 41 degrees, freezer section temperature at 3 degrees, fresh food section thermistor reading 42 degrees, freezer section thermistor reading -2 degrees, compressor and condenser fan are running, evaporator fans are running, unable to duplicate the problem , unit is operating as designed ; O-emld tckt"
We serviced a
KENMORE WASHER
Model 110.22891
Near Lakewood, Ohio 44107
Manny
Job Details:
10/20/2022
"Cc unit not spinning, verified and unit needs lid switch, ordering lid switch, ordrng 1 WP3949238 (switch-lid), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Shaker Heights, Ohio 44122
Joe O
Job Details:
10/20/2022
Installed dryer repair kit. Found large amounts of lint inside unit. Ran test cycle. Advised customer to have venting cleaned. Op test ok
We serviced a
FRIGIDAIRE WALL OVEN
Model GLEB30T8CSA
Near Chagrin Falls, Ohio 44022
Jason N
Job Details:
10/20/2022
"Cc unit oven door locked after self cleanCustomer stated while trying to do a self clean the door locks but did not actually lock and displayed f8. The turned the breaker off at that point. Found the door was unlocked, customer stated her son opened it. Turned breaker on. The cooling fan is continually running on high, this is running though the door lock assembly. Unit needs door lock assembly replaced. Customer also stated the lower oven does not preheat to temp. Ran bake test on lower oven, found bake element not working. Tested heater element for continuity, good at 19.6 ohms. Unit needs lower oven relay board. ; ordrng 1 318022001 (Relay board) and 1 318095956 (Motor lock)"
We serviced a
HOT POINT FREEZER
Model HHM7SMWW
Near Cleveland, Ohio 44111
Marie V
Job Details:
10/20/2022
Cc that the freezer is not working. Confirmed. Used piercing valve. Found compressor is not working properly. The compressor is not available for this job. Cant be repaired Op test ok; used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Cleveland, Ohio 44111
Marie V
Job Details:
10/20/2022
Replaced control board. Ran auto test. Pass found a piece of shipping bold was still on unit. Removed it. . Stared a cycle. Op test okNo core for return.
We serviced a
AMANA WASHER
Model NTW4605EW0
Near Lakewood, Ohio 44107
Marie V
Job Details:
10/20/2022
"Cc that the lock would not unlock he got the door open and now it wont lock. Rand ist found error code F5E1 lid switch fault. Try to run auto test. Failed verify both valve , cold was close, opened back up it worked. Tilted unit, no leaks of oil. Advice cust only needs is latch. He will replace.; used 1 W11307244 (DOOR LOCK) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM01
Near Fairview Park, Ohio 44126
Manny
Job Details:
10/20/2022
"Cc unit still no making ice, confirmed and no ice in tray, ran harvest test and did not finish unit gets stuck on step 3 of the test and per tech sheet motor or switch bad, spoke to bj he agreed, ordering icemaker, and switch.; ordrng 1 W10873791 (icemaker) and 1 W10646076 (wire-jumpr) and 1 W10918003 (switch-rkr)"
We serviced a
WHIRLPOOL DRYER
Model WED8800YC1
Near Gates Mills, Ohio 44040
Joe O
Job Details:
10/20/2022
Installed door switch. Tested. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS04
Near Aurora, Ohio 44202
Brian M
Job Details:
10/20/2022
Cc unit shelves do not fit Cx showed pop took pic Whirlpool verified popLooks like the front portion of fridge is sunken in shelves hardly hit the liner Called whirlpool not repairable
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Streetsboro, Ohio 44241
Brian M
Job Details:
10/20/2022
Cc unit wasnt sealing Customer fixed issue prior to visit Advised on freezer product placement
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HB07
Near Lakewood, Ohio 44107
Angel
Job Details:
10/20/2022
Cc that unit had a spd2 error code and her fan would not turn off. Verified and its not an error code its the speed of the fan she has spd1 spd2 and off and it was set to spd2 explained to customer tested out unit to make sure it was heating and running properly and it was. Opt test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE254ESS3
Near Brecksville, Ohio 44141
David R
Job Details:
10/20/2022
"Replaced drain pump. Hoses are not needed. Ran diagnostics and regular cycle. Good. Op Test Ok ; O-emld tckt"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ
Near Brecksville, Ohio 44141
David R
Job Details:
10/20/2022
"Replaced valve inlet. Tested, good. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSF26C3EXW01
Near Cleveland, Ohio 44102
Angel
Job Details:
10/20/2022
Cc that food is still freezing food but only about 2 to 3 times a week. Took temperatures and freezer was at 8* and ff section was at 40* and they have the temperature set at 42*. Noticed that the damper was closed but could still feel cold air coming through took apart damper assemble and found that the damper has a return on bottom letting cold air to still com in even if the damper is closed. Called BJ and stated lets adjust damper and try to insulate it better around it and see if that fixes the issue. Explained to customer what I did and I let him know if anything to give us a call. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Cleveland, Ohio 44105
David R
Job Details:
10/20/2022
"Replaced control, capacitor and actuator. Ran test diagnostics and calibration. Good. Op Test Ok."
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Parma, Ohio 44129
David R
Job Details:
10/20/2022
"Replaced console, UI, control. Ran diagnostics, good, all functions good. Op Test Ok."
We serviced a
MAYTAG WASHER
Model MVW6230RHW
Near Solon, Ohio 44139
Corina H
Job Details:
10/20/2022
"CC that there is a f9e1 long drain. Confirmed f9e1 log drain f3e3 Inlet Water Temperature, f0e8 water ring, f0e4 Spin Limited by water. Checked the harness did not see any breaks. Unit is not going into running a manual test for any selection. . Will need a control an harness and pump. Office to reschedule appointment ; ordrng 1 W11543994 (Control) and 1 W11590868 (Harness) and 1 W11399437 (Pump)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FG4H2272UF
Near Wickliffe, Ohio 44092
Jason N
Job Details:
10/20/2022
"Cc unit not making iceRan ice maker diagnostics, test 50 for harvest ice maker, ice maker indexed and poured water out. Ran test 62 for ice maker evap fan. Fan did not turn on, all connections checked good. Unit needs ice maker evap fan motor. ; ordrng 1 242119403 (Fan motor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Geneva, Ohio 44041
Jason N
Job Details:
10/20/2022
"Cc unit not coolingFound both sections at room temperature, compressor is not running, can hear overload clicking. Ran amp draw test on compressor when starting, starts at 8.6A, drops to to 8.1 and overload trips. Compressor is locked, will need replaced. Customer has no pop. Quoted repair cost. Customer declined repair, but advised I will need to collect a service fee..; ordrng 1 W11580057 (Compressor) and 1 W11109499 (Filter drier)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Chesterland, Ohio 44026
Joe O
Job Details:
10/20/2022
"Cc: not cleaning properlyCustomer stated dishes come out smelling like whatever was in them(or dirty water), that the dishwasher is not cleaning properly. Customer also stated they had the same issue with the old dishwasher they had before this unit. Ran test cycle. Entered diagnostics, not error codes. Unit continuously washing both racks, unit draining. Unit functioning as designed. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Madison, Ohio 44057
Jason N
Job Details:
10/20/2022
Cleared ice and evaporator. Installed evaporator parts. Airflow restored to ff section. Op test good.
We serviced a
JENN-AIR COOKTOP GAS
Model CVG4280B
Near Chagrin Falls, Ohio 44023
Corina H
Job Details:
10/20/2022
"CC that the left burners are hard to turn on and the downdraft turns on. Confirmed. The switches are hard to turn. Called BJ the downdraft is normal to turn on when using the left side. Will need valves. Will need 2 techs due to being a downdraft ; ordrng 2 WPY04100188 (Valve)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Parma, Ohio 44134
David R
Job Details:
10/20/2022
Control part showed up while I was here for dryer. Replaced main control and cap from t/s. Ran diagnostics and calibration. All functions are working. Good. Op Test Ok.; used 1 W11428524 (CAPACTIOR) from stock
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Parma, Ohio 44130
Gabriel P
Job Details:
10/20/2022
"Replace shifter and pulley,opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS25EWMS10
Near Painesville, Ohio 44077
Dan
Job Details:
10/20/2022
"Customer complaint that unit is not making ice, fresh food section temperature at 39 degrees, freezer section temperature at -3 degrees, cycled ice maker , ice maker cycled but did not fill, valve is working, installed new ice maker , op test good ; used 1 W10884390 (ICE MAKER ASSY) from stock"
We serviced a
HOT POINT REFRIGERATOR
Model CTX14LYTDRWH
Near Ravenna, Ohio 44266
Brian M
Job Details:
10/20/2022
Cc of leak Found freezer completely iced. over Removed ice from freezer cleaned drain tube Steamed and cleaned mold from gaskets OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Cleveland, Ohio 44144
Angel
Job Details:
10/20/2022
Cc that u it was making a sound when spinning. Put unit into a spin and the sound is the water left over in the drum customer has more water left over in drum causing the sound because the lint trap they have is clogged with lint not letting all the water drain out and having more water in basket causing it to make a rattling sound. But noticed when unit us going to do a agitation it turns off and back on again. Tested the motor and ohmed it out and it was good shifter was replaced already and unit keeping voltage. Will order control board and harness. Office to reschedule parts out of stock.; ordrng 1 W11498796 (Control board) and 1 W11450611 (Harness)
