Near Lorain, OH 44053
Gabriel P
Job Details: 07/10/2019
REFRIGERATOR GE CFE28USHCSS Replace parts order opt test ok
Near Lorain, OH 44055
Gabriel P
Job Details: 07/10/2019
VERTICAL FREEZER MAYTAG MZF34X16DW00 Replace all parts opt test ok
Near Chardon, OH 44024
Jason N
Job Details: 07/10/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Cc unit beeps after dispensing waterCustomer not running a filter in unit, nor a bypass. Customer has home filtration system. Unit needing filter reset, “ reset” filter pressing water filter switch. Water filter alarms reset, op test good. Advised custom
Near Shaker Heights, OH 44122
Corey L.
Job Details: 07/10/2019
REFRIGERATOR WHIRLPOOL ED5LTAXVL00 "Customer complaint ice build up under ice bin and in ice chute, confirmed ice chute frozen solid, found ice chute door seal damaged, ordering ice door chute seal; ordrng 1 WP2180353 (door-chute)"
Near Conneaut, OH 44030
Arthur V
Job Details: 07/10/2019
WASHER WHIRLPOOL WTW4800XQ4 Found unit getting 2 error codes both pointing to a actuator. Replaced actuator and recalibrated unit. Op test good Unit in a extremely wet environment. Advised customer who was already aware ; used 1 WPW10006355 (ACTUATOR) from stock
Near MENTOR ON THE, OH 44060
Joe O
Job Details: 07/10/2019
REFRIGERATOR KITCHENAID KRSC500ESS00 Cc: not cooling in ff sectionCustomer advised that the unit is cooling now but was not cooling for 2-3 days priorFound temps in ff section at 38 degreesRan diagnosticsAt this time unit is functioning as designedOp test ok
Near Amherst, OH 44001
David R
Job Details: 07/10/2019
WALL OVEN WHIRLPOOL WOD51ES4EB01 "The hinges are not the problem. The door is catching on the trim and making the door lift a little before closing causing the noise. Trim and hinges have already been replaced and still unit making noise. Tried to manipulate the trim because it was bent,
Near Lakewood, OH 44107
Corina B
Job Details: 07/10/2019
WASHER GE GTW460ASJ6WW CC that the unit doesn’t finish a cycle. Found the drain hose on the ground. The hot and cold water are reversed. Advised cust to rinse the drain hose. Switched the hoses. Started a rinse and spin. Optest ok.
Near Cleveland, OH 44109
Corina B
Job Details: 07/10/2019
WASHER MAYTAG MVWC415EW1 "CC that the unit will not work and overfilled with water. No damage to the basement. Cement walls and floors, nothing was wet when I arrived. Found the control on rinse and spin. Ran a calibration. Started a normal cycle and the washer did overflow, adju
Near Painesville, OH 44077
Jason N
Job Details: 07/10/2019
REFRIGERATOR WHIRLPOOL WRR56X18FW01 Installed door bracket and shims. Door alignment better. Gravity close successful. Op test good.
Near Avon Lake, OH 44012
Corina B
Job Details: 07/10/2019
DISHWASHER KITCHENAID KUDL03IVBL3 "Replaced the vent and gasket. Optest ng. Will need a new control. Cust does not want to repair. Office to refund cust. ; ordrng 1 WPW10285180 (cntrl-elec 177.70), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Orange, OH 44022
Nicholas F.
Job Details: 07/10/2019
REFRIGERATOR KITCHENAID KFCS22EVMS5 Cc refrigerator is leaking.found evaporator drain tube frozen.
Near Bay Village, OH 44140
Gabriel P
Job Details: 07/10/2019
OTR MICROWAVE KITCHENAID KEMC308KSS02 "Transformer getting 120 v but magnetron not working found harness burning and magnetron ordering parts need it customer will repair also customer wants me to replace broiler ; ordrng 1 WP4375020 (capactr-mg 79.90) and 1 WP4375424 (magnetron 310.78) and 1
Near North Ridgeville, OH 44039
David R
Job Details: 07/10/2019
RANGE WHIRLPOOL RF365PXGW Cc F1E2 error code will keep popping up even after she cycles power. Checked and the error code is for the control board. Control 3196967 is not available. Research control.
Near Bedford, OH 44146
Dan H
Job Details: 07/10/2019
WASHER WHIRLPOOL WTW8000DW0 "Customer complaint that unit is not starting, ran diagnostics found f9e1(long drain), f8e6(water hazard), and f0e5(off balance) error codes, unit is not draining, drain pump is recieving 120vac , unit needs new drain pump ; ordrng 1 WPW10581874 (pump-w
Near Garrettsville, OH 44231
Brian M
Job Details: 07/10/2019
WASHER WHIRLPOOL GHW9150PW0 Cc door isn’t locking all the time Ran manual test for door lock Unit is locking about 4 times out of 10 Striker also seems to be a little worn out Needs door lock and strike ; ordrng 1 WP8181651 (strike) and 1 WP8182634 (latch)
Near Cleveland, OH 44109
Nicholas F.
Job Details: 07/10/2019
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Cc refrigerator is not cooling.confirmed found ff evaporator frozen.unit need evaporator cover,thermistors and control.; ordrng 1 W10889841 (cover-evap) and 1 W11169503 (cntrl-elec)"
Near Conneaut, OH 44030
Arthur V
Job Details: 07/10/2019
RANGE KITCHENAID KSGG700ESS1 Found unit needs power cord. Found bake burner not lighting. Adjusted air baffle lighting every time now. Power cord missing ground wire ; ordrng 1 W11023766 (cord-power)
Near Chagrin Falls, OH 44022
Dan H
Job Details: 07/09/2019
WASHER WHIRLPOOL WFW8300SW03 "Customer complaint that unit is not spinning, found bearings worn out so bad that basket is rubbing on tub, unit needs new basket, inner and outer tub, customer does not want repair ; ordrng 1 280251 (tub,outer 272.30) and 1 WPW10165321 (basket 272.26),
Near Painesville, OH 44077
Arthur V
Job Details: 07/09/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 Found unit not defrosting in either compartment. Put unto for ed defrost heater came on. Found no response to user interface on drawer Unit needs a evap fan motor with harness and a user interface bd. ——-extra time 5 door model ; ordrng 1 W11087438 (mot
Near Painesville Township, OH 44077
Arthur V
Job Details: 07/09/2019
REFRIGERATOR GE PFS22SISCSS "Found unit condenser fan motor running slow. Sides to unit are warm to hot. Needs condenser fan motor and main control. ; ordrng 1 WR55X10942P (board asm main contr) and 1 WR84X10055 (condenser fan motor), used 1 SHIPPING (SHIPPING AND HANDLING) from sto
Near Columbia Township, OH 44028
David R
Job Details: 07/09/2019
WASHER WHIRLPOOL NAV8800AWW "Cc unit is making loud noise, leaking water, clothes were caught under impeller and she smelled smoke and seen smoke. Found belt broke, water leaking from under tub, transmission is corroded. Will need new belt and transmission possibly tub, transmission
Near Cleveland, OH 44109
Corey L.
Job Details: 07/09/2019
WASHER MAYTAG MVWB755DW1 "Customer complaint when washer is plugged in it just beeps and flashes f5, confirmed lid lock is trying to unlock but is already in the unlocked position, unable to get into diagnostics, ordering lid latch; ordrng 1 W10810403 (lid lock assy)"
Near Strongsville, OH 44136
Corey L.
Job Details: 07/09/2019
WASHER ROPER RTW4640YQ1 "Customer complaint washer wasn’t working just flashing, ran diagnostics, no codes, started normal extra heavy load, unit filled and advanced to wash, unit spun and drained, unit is operating as designed, customer is waiting for concessions number from wa
Near Berea, OH 44017
Corey L.
Job Details: 07/09/2019
WASHER WHIRLPOOL WTW8500DC5 "Customer complaint washer fills with water the after 20 minutes says it’s done, ran diagnostics found f7e8 and f7e9 motor faults, ran svc spin and agitation, nothing is moving, basket and agitator spin freely by hand but a clicking in the transmission ca
Near Olmsted Township, OH 44138
Gabriel P
Job Details: 07/09/2019
WASHER WHIRLPOOL MVWB850YW1 Spoke to customer over the phone when I was there previously I was trying to make some thing to work for then since the original machine screws were rusted and kept breaking I put different screws in but it seeing it didn’t work spoke to bj we are orderin
Near Parma, OH 44134
Corina B
Job Details: 07/09/2019
WASHER WHIRLPOOL WTW5000DW2 "CC that the unit does not work. Ran diag .F7E1 – BASKET SPEED FAULT, F7E6 – MOTOR FAULT. Checked the capacitor has no deflection. Will need a new capacitor and motor. Office to order parts. ; ordrng 1 W11162560 (CAPACITOR ) and 1 W11283592 (motor-drve)"
Near Bainbridge, OH 44023
Dan H
Job Details: 07/09/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Customer complaint that unit is not making ice, cycled ice maker , ice maker is recieving 120vac , water valve is working, ice maker cycled, ; ordrng 1 W10886939 (icemaker )"
Near Solon, OH 44139
Dan H
Job Details: 07/09/2019
MICROWAVE JENN-AIR n/a "Customer complaint that unit is not powering up, found fuse open , jumped out, unit is not heating, unit only drawing 0.2 amps, switches are good, unit needs new control and fuse, control is no longer available ; ordrng 1 56001396 (CNTRL )"
Near Avon Lake, OH 44012
Gabriel P
Job Details: 07/09/2019
DISHWASHER WHIRLPOOL WDF560SAFB2 Found error f4e3 motor not running and f7e1 heating no heat found no loose connection to the motor it stays humming will not start checking if I have on truck stock no I do not ordering pump assembly ; ordrng 1 W11085683 (pump&motor)
Near Solon, OH 44139
Dan H
Job Details: 07/09/2019
DISHWASHER MAYTAG MDB4949SDM0 "Customer complaint that dishwasher runs too long, ran diagnostics found f6e4(float switch open) error code, float switch is good, no water seeping passed check valve, fill valve opens and closes, unit needs new control, customer does not want repair at
Near Rocky River, OH 44116
Nicholas F.
Job Details: 07/09/2019
DISHWASHER WHIRLPOOL KDFE104HPS0 Cc clip broke off.ordering clip.customer will install.no return visit.customer showed pop bill warranty company ; ordrng 1 W10919676 (clip)
Near Lakewood, OH 44107
Nicholas F.
Job Details: 07/09/2019
RANGE FRIGIDAIRE FGGF303PFC "Cc oven won’t work not heating.has a bad ignitor.unit needs ignitor.customer is getting repair; ordrng 1 316489403 (IGNITOR), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Lakewood, OH 44107
Nicholas F.
Job Details: 07/09/2019
DRYER MAYTAG MGDC465HW0 "Cc dryer not heating.confirmed.ran dryer with amp meter,dryer drew. 7 amps drop down to 4 did not light.element is glowing.unit need need coils.front clips broke needs new front clips; ordrng 2 W10854425 (clip)s and 1 WPW10328463 (coil-valve)"
Near Geneva Township, OH 44041
Arthur V
Job Details: 07/09/2019
REFRIGERATOR WHIRLPOOL WRT316SFDM01 Found unit evap fan motor not running. 120 v to motor. Replaced with truck stock. Cust purchased camper in Oct of 2018. Unit should be under warranty. Customer to send proof of camper purchase date to office and please reimburse after receiving pop. ; use
Near Mentor, OH 44060
Arthur V
Job Details: 07/09/2019
REFRIGERATOR MAYTAG MFT2776FEZ00 "Replaced main control,evap fan motor kit with harness,evap cover. Defrosted both evaporators and then restarted unit. Op test good Took core for return."
Near Eastlake, OH 44095
Arthur V
Job Details: 07/09/2019
MICROWAVE B-IN WHIRLPOOL WMH73521CS6 Replaced switch assy with new switches. Op test good.
Near Willowick, OH 44095
Arthur V
Job Details: 07/09/2019
WASHER AMANA NTW4516FW3 Customer states unit not draining that there was standing water in tub at the end of the cycle. Ran diagnostics. One error. F2e1 stuck key. Cleared code and ran a service verification cycle. Passed. Found customer using a non He product. Advised only he
Near Madison, OH 44057
Jason N
Job Details: 07/09/2019
WASHER WHIRLPOOL CHW9150GW0 "Installed tub and basket, ran diagnostics cycle. Op test good."
Near Parma, OH 44134
Corey L.
Job Details: 07/09/2019
REFRIGERATOR WHIRLPOOL WRX986SIHV00 "Customer complaint fridge is not getting cold, confirmed unit is room temp, fans are running but compressor is not, ran test 5, compressor not operating, found wire harness at compressor not fully seated, compressor kicked on as soon as harness was tight
Near Cleveland, OH 44108
Jason N
Job Details: 07/09/2019
COOK TOP MAYTAG MGC7430WS00 "Cc burners not igniting Customer said 2 of her knobs are lose and won’t turn the burners on anymore. Found 2 knobs broken, other 2 are wobbly, may be on their way out, ordering a set of knobs, customer will install herself.; ordrng 4 WPW10268448 (knob)s
Near Warrensville Heights, OH 44128
Nicholas F.
Job Details: 07/09/2019
REFRIGERATOR WHIRLPOOL WRS555SIHW00 Cc water dripping from dispenser.installed water valve.ran water to get air out of line.op test good
Near Brownhelm Township, OH 44001
Gabriel P
Job Details: 07/09/2019
WASHER MAYTAG MVWB835DW4 "This unit is new and is not first time I’m hearing a squeak sound on this new unit calling tech line spoke to joe he said to try and put grease on shaft some time that will take the noise out I try it but did not work ,replacing gearcase from truck stock
Near Brecksville, OH 44141
Brian M
Job Details: 07/09/2019
DLB WALLOVEN ELE KITCHENAID KODE507ESS04 Cc door lock won’t stop locking Found error for f5e1 upper motor latch not working Latch is within resistance range needs appliance manager control replaced Spoke to BJ also recommended to replace latch just Incase ; ordrng 1 W10883049 (latch-door) and 1
Near Cleveland, OH 44108
Corina B
Job Details: 07/09/2019
WASHER AMANA NTW4605EW0 CC that the lid will not lock. Found the latch has failed. Replaced the latch from t/s. Started a rinse and spin. Found the hot and cold lines are reserved. Switched the lines. Optest ok. ; used 1 W11307244 (DOOR LOCK) from stock
Near Strongsville, OH 44149
Corey L.
Job Details: 07/09/2019
DRYER WHIRLPOOL MDE5500AYQ "Customer complaint dryer is not turning on and just flashes 8.8 and 50, confirmed, power to unit is good, cycled power with no change, control failed, 33003028 control not available, quoted customer in case he finds part and gave part number"
Near North Ridgeville, OH 44039
Corey L.
Job Details: 07/09/2019
DISHWASHER MAYTAG MDB4949SHW0 "Customer complaint dishwasher just sits after washing and water is left inside, confirmed water inside tub, found no drain loop installed and extension missing, customer found second half of drain hose, installed drain hose and both drain loops, also fou
Near Westlake, OH 44145
Corey L.
Job Details: 07/09/2019
REFRIGERATOR KENMORE 596.765195 "Customer complaint of no cool in both sections, unit was unplugged and room temp in both sections, informed customer we need unit plugged in for at treats 24 hours to properly diagnose, plugged unit in and removed evap cover, frost pattern looks good 3.5
Near Chagrin Falls, OH 44022
Dan H
Job Details: 07/09/2019
COOK TOP KITCHENAID KGCP467JSS2 "Installed new gas valve, op test good"
Near Avon Lake, OH 44012
Gabriel P
Job Details: 07/09/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 Found water on the deli control call tech line spoke andy ask me to replace pantry door but it’s been replaced with the deli control then ask me to check underneath ice bin and there was ice frozen underneath which is telling us there is a leak so door ic
Near Avon, OH 44011
Corey L.
Job Details: 07/09/2019
DISHWASHER WHIRLPOOL KDTE334GPS0 "Customer complaint dishwasher is not washing and leaves soap in, confirmed detergent in tub not dissolved, ran diagnostics found f6e1 low fill/no fill, removed line from unit, screen clear, water pressure is slow, valve is all the way open under sink, ad
Near Parma, OH 44129
Nicholas F.
Job Details: 07/09/2019
REFRIGERATOR KITCHENAID KRFC704FSS00 Installed evaporator cover and control.advised customer to wait 24 hours for temps to return to normal job complete.
Near Newbury Township, OH 44065
Dan H
Job Details: 07/09/2019
REFRIGERATOR MAYTAG MFF2558FEW00 "Customer complaint of ice build up in ice bin, confirmed, cycled ice maker , ice maker ejected and filled, ice cubes normal sized, no evidence of leaking from valve, temperatures are good, installed new ice maker , op test good ; used 1 W10884390 (ICE
Near Bay Village, OH 44140
Gabriel P
Job Details: 07/09/2019
ICEMAKER KITCHENAID KUIC15POZP2 "Replace bin thermister,opt test ok"
Near Lyndhurst, OH 44124
Jason N
Job Details: 07/09/2019
REFRIGERATOR WHIRLPOOL ED5HHAXVB01 "Cc unit ice maker not dispensing iceFound auger jammed with ice, ice had melted and frozen into solid block in auger blades and in lower ice container. Removed ice container and cleared ice from auger and container. Checked operation, auger checked good
Near Strongsville, OH 44136
David R
Job Details: 07/09/2019
OTR MICROWAVE MAYTAG MMV4205FZ3 "Cc intermittent lights when closed and open. Replaced interlocks from t/s. Tested, water heated up. Op test ok.; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock"
Near Mayfield Heights, OH 44124
Jason N
Job Details: 07/09/2019
REFRIGERATOR FRIGIDAIRE FGUS2632LP0 "Cc unit not making iceFound ice maker jammed, mold is clear. Wiggled ice maker switch arm, ice maker Indexed around, mold filled with water. Advised customer she may need ice maker. Customer wants to order.; ordrng 1 241798231 (ICEMAKER11176), used 1
Near Avon Lake, OH 44012
Gabriel P
Job Details: 07/09/2019
REFRIGERATOR KITCHENAID KBFO42FTX02 "Found no noise even turn cooling off for few minutes no noise ask customer to record the issue she is having also found temp on freezer at 2 degrees fresh food section at 38 degrees explain to her that service call is good for 30 days that if noise comes
Near Cleveland, OH 44144
Corina B
Job Details: 07/09/2019
WASHER FRIGIDAIRE FAFS4473LW0 CC that the unit is leaking. Found the door is sagging and hitting the bellow will need a sag kit. Office to order part. ; ordrng 1 137309800 (door sag kit)
Near Bedford Heights, OH 44146
Dan H
Job Details: 07/09/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Customer complaint that unit is ticking, confirmed, found tag on electrical cord tapping wall from air flow, adjusted, no noise, unit is operating as designed"
Near Garfield Heights, OH 44105
Corina B
Job Details: 07/09/2019
DRYER WHIRLPOOL WED4815EW1 "CC that the unit is not working. Checked the voltage L1-n 120 volts, l2-n 0 volts L1-l2 120volts. Will need an electrician. Cust wants to reschedule because there is a problem. Advised customer call if dryer is working after the electrician ; schdld next
Near Fairview Park, OH 44126
Corey L.
Job Details: 07/09/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 "Customer complaint fridge is starting to lose cooling, confirmed, found ff evap frozen, temps 42 ff and -7 frz, found thermistor in the wrong position and discoloration on thermistor, also copper lines are pressing on cover a slight invention of the line
Near Aurora, OH 44202
Brian M
Job Details: 07/09/2019
REFRIGERATOR KITCHENAID KRFC704FSS01 Spoke to office customer canceled
Near Aurora, OH 44202
Brian M
Job Details: 07/09/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 Cc unit not draining Checked over everything pulled unit out found drain hose twisted and crushed behind the knife drawer was able to pull unit out and untangle hose Also was able to put twisted part behind dishwasher where it won’t get tangled again Ran
Near Solon, OH 44139
Brian M
Job Details: 07/09/2019
REFRIGERATOR KITCHENAID KSC24C8EYY02 Installed water lines used to unions from truck stock OP TEST OK ; used 2 SPFRU514 (5/16-1/4 UNION ) from stock
Near Madison, OH 44057
Joe O
Job Details: 07/09/2019
DRYER MAYTAG MEDC400VW0 "Cc: not tumblingFound belt came off pulley, and pulley on motor broken, found rollers to be seizing to shaftsNeeds motor pulley, and dryer repair kitCustomer does not want to repair at this time"
Near Willoughby Hills, OH 44092
Corina B
Job Details: 07/09/2019
REFRIGERATOR KITCHENAID KRFC704FBS00 "Cust showed cust showed pop, sent pic, sent pic. CC that ice maker is leaking. Steamed out the bin. Cycled ice maker filled no leaking. Cust has a saddle valve. Advised cust to replace the saddle valve with an inline valve. Will need a new valve.office t
Near Perry, OH 44081
Joe O
Job Details: 07/09/2019
WASHER WHIRLPOOL MHW6630HW0 Installed wire harnessRan quick testOp test ok
Near Parma, OH 44129
Corina B
Job Details: 07/09/2019
DRYER WHIRLPOOL WGD75HEFW0 CC that there is a rattle when running the unit. Found the blower wheel covered in lint. Cleaned the blower wheel. Optest ok.
Near Bentleyville, OH 44022
Brian M
Job Details: 07/09/2019
REFRIGERATOR KITCHENAID WRX988SIBM01 Customer purchased unit second hand and the seller told them that every so often they have to defrost the unit or unit gets hot It has been running since 7-3-19 so under week Found temps in fridge to be at 35 and freezer at -4 I do not see an issue at thi
Near Solon, OH 44139
Brian M
Job Details: 07/09/2019
REFRIGERATOR KITCHENAID KSC24C8EYY02 Installed water lines used to unions from truck stock OP TEST OK ; used 2 SPFRU514 (5/16-1/4 UNION ) from stock
Near Wickliffe, OH 44092
Jason N
Job Details: 07/09/2019
WASHER WHIRLPOOL WFW87HEDW0 Installed control board and pressure switch. Ran diagnostics test. All functions passed. High spin speed returned. Op test good.
Near Cleveland Heights, OH 44121
Joe O
Job Details: 07/09/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Installed listed partsOp test ok
Near Parma Heights, OH 44130
Corina B
Job Details: 07/09/2019
WASHER WHIRLPOOL WTW6800WW1 CC that the ui has ld. Ran diag f32 long drain. Checked the drain pump found a string wrapped around the blade. Cleared drain pump started a cycle and drain washer. Drain pump is humming but not deaths water. Will need a new drain pump.
Near Brecksville, OH 44141
David R
Job Details: 07/09/2019
DISHWASHER MAYTAG MDB4651AWS "Replaced parts, checked, no leaks, ran for a couple mins. Op test ok"
Near Cleveland, OH 44121
Jason N
Job Details: 07/09/2019
WASHER AMANA NTW4516FW3 "Cc unit not spinning enough water out. Clothes coming out wetRan diagnostics, found codes f8e1 for long fill/no fillRan auto cycle and calibration. All functions passed. Drain hose has washcloth type cloth wrapped around it as a filter. Advised customer
Near Broadview Heights, OH 44147
David R
Job Details: 07/09/2019
REFRIGERATOR WHIRLPOOL KSRG22FKWH04 "Cc water is still spraying from icemaker on to Fz door and everywhere but where it’s suppose to. Found icemaker line and chute going into icemaker iced up. Removed icemaker, steamed out all ice. Line is clear. Tested. Op test ok"
Near Brecksville, OH 44141
Brian M
Job Details: 07/09/2019
REFRIGERATOR JENN-AIR JUD24FCERS00 Cc unit won’t stop making iceFound bail arm not seated in ice maker correctly Correctly positioned ice maker bail arm
Near North Royalton, OH 44133
David R
Job Details: 07/09/2019
REFRIGERATOR KITCHENAID KRFF305ESS00 "Cc door not leveled, looked in owners manual. Could not level doors from adjusted feet, had to level from top of door. Got doors lined up as best as possible, advised customer that adding heavy items on the door will help weigh it down. Op test ok"
Near Strongsville, OH 44136
David R
Job Details: 07/09/2019
DRYER MAYTAG MEDB765FW0 "Cc check lint screen is lighting up and not allowing to start. Advised customer with this certain model it is better to power on unit first before you throw clothes in. If you do it reverse way which you throw clothes in before powering on, it won’t let
Near Columbia Township, OH 44028
David R
Job Details: 07/09/2019
REFRIGERATOR WHIRLPOOL WRS555SIHB00 Replaced icemaker and control and UI. Tested in service steps 29/30. Ice tray twisted and called for water. Op test ok.
Near Kent, OH 44240
Brian M
Job Details: 07/09/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Cc that unit isn’t cooling top of fridge customer stated they lost power At arrival unit was in a defrost Found evap cover to be frosted over unit did not defrost properly possibly unit was in defrost when power went out and back on. Ran all test and all
Near Lakewood, OH 44107
Nicholas F.
Job Details: 07/09/2019
DISHWASHER KITCHENAID KDTM404ESS3 Cc door is not closing.confirmed. Adjusted door and rack.installed new door latch.op test good
Near Beachwood, OH 44122
Jason N
Job Details: 07/09/2019
DRYER KENMORE 110.728121 "Cc unit not drying cloths, taking a long timeChecked air flow from back of unit, and outside set vent outlet. Air flow acceptable, watched unit cycling flame, unit cycled flame only the first few times. No flame after that, ignitor lighting, but valve co
Near Sheffield Lake, OH 44054
Gabriel P
Job Details: 07/09/2019
DRYER MAYTAG MGDC465HW0 Replace part opt test ok
Near Cleveland, OH 44109
Corina B
Job Details: 07/09/2019
REFRIGERATOR MAYTAG MSD2356AEW CC that the unit is leaking p. Found the drain hole is frozen. Steamed out the drain. Optest ok
Near South Russell, OH 44022
Joe O
Job Details: 07/09/2019
ICE MAKER WHIRLPOOL GI1500XHW6 "Installed gridStarted unit, watchedOp test ok"
Near Eastlake, OH 44095
Dan H
Job Details: 07/09/2019
REFRIGERATOR WHIRLPOOL WRT519SZDB02 "Recovered refrigerant, installed compressor , evaporator,and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 3.7oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours
Near Montville, OH 44064
Arthur V
Job Details: 07/09/2019
WASHER MAYTAG MVWB835DW3 Replaced control and console (user interface). Ran service verification cycle. Passed. Op test good Took core for return
Near Roaming Shores, OH 44085
Jason N
Job Details: 07/09/2019
RANGE KENMORE 790.960114 "Installed infinite switch, tested burner operation. Op test good,"
Near Kirtland, OH 44094
Joe O
Job Details: 07/09/2019
DBL WALL OVEN KITCHENAID KEBC207KWH0 Cc: unit will not shut offPreheated upper and lower oven to 350 degreesOvens both shut offAdvised customer that the issue could be caused by the control board and resetting the breaker could have reset the controlParts showing no longer available
Near Elyria, OH 44074
David R
Job Details: 07/09/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Steamed out all ice. Replaced all parts, set temp back to normal settings. Op test ok."
Near Mentor, OH 44060
Nicholas F.
Job Details: 07/09/2019
DRYER GE GTD42GASJ2WW Installed belt.op test good
Near Strongsville, OH 44149
David R
Job Details: 07/08/2019
REFRIGERATOR MAYTAG MRT311FFFZ00 "Fz gasket was ripped, Duffy find out till already taking old one off. Magnetic part was halfway off. Ordering new gaskets.; ordrng 1 W10249195 (gasket-fip) and 2 W10249196 (gasket-fip FZ)s"
Near Berea, OH 44017
David R
Job Details: 07/08/2019
DISHWASHER AMANA ADB1400AGW0 "Cc of film spots on glasses, cyst8mer said something about rinse aid not working properly. Found 10-1 dispenser error code. Rinse Aid full. Also use test strips and found customer has hard water. Ran service test, drain pump and heater good, filter was a
Near Munson Township, OH 44024
Jeff M
Job Details: 07/08/2019
REFRIGERATOR WHIRLPOOL WRF989SDAM02 Evaporator is clearly leaking Freon. Needs a new evaporator and filter dryer; ordrng 1 W10917531 (EVAP ) and 1 WPW10143759 (DRIER )
Near Kirtland, OH 44094
Jeff M
Job Details: 07/08/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 The freezer door is not properly closing the top of the freezer door is bowed out words causing the seal tonight grab the seal is fully extended the door needs replaced; ordrng 1 W10815701 (SS DOOR)
Near North Olmsted, OH 44070
David R
Job Details: 07/08/2019
DRYER MAYTAG MGDC215EW0 "Replaced drum. Door handle did not fit. Looked up on Marcone, the door handle that was ordered must be an updated version. Will need to order new door in order to fit everything. Order door and pieces that come with it.; ordrng 1 W10861227 (door) and 1 W
Near Cleveland Heights, OH 44118
Corina B
Job Details: 07/08/2019
RANGE KITCHENAID KODE300ESS00 "CC that a fault code comes up. Ran diag f2e1 key stuck,checked the connections to J1, good . Will need a new keypad. Cust is still I. Warranty for the keypad. Office to order part. ; ordrng 1 W10588726 (panl-cntrl)"
Near Cleveland, OH 44120
Jeff M
Job Details: 07/08/2019
REFRIGERATOR WHIRLPOOL WRT519SZDW00 The freezer hinge on the bottom the screws that hold the hinge in place we were stripped out call Techline nonrepairable