We serviced a
FRIGIDAIRE REFRIGERATOR
Model WRT318FZDW02
Near Lakewood, OH 44107
Angel
Job Details: 05/03/2022
"Cc that unit is not cooling. Verified temps and freezer was at 46* and ff section at 50*. Plugged in my amp reader and compressor was running at .60amps and was also a little hot since its running low on freon unit has a leak in the system customer has some stuff in the freezer to keep cool for now and if I tap the system she will loose the cool she has for now. Unit will need filter drier, evaporator and compressor. Gave customer estimate and she stated shed rather buy a new unit. Charged service call; ordrng 1 W11092625 (Compressor) and 1 W10836706 (Evaporator) and 1 WPW10143759 (Uv drier), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Cleveland, OH 44128
Jason N
Job Details: 05/03/2022
"Installed motor. Did not run op test. Cust did not have an electrician look at 240v receptacle, still broken and falling apart. Advised customer Im not comfortable plugging in unit."
We serviced a
GE REFRIGERATOR
Model GSHL6PHXBELS
Near Cleveland Heights, OH 44118
Joe O
Job Details: 05/03/2022
"Installed heater, and blade, steamed evaporator. Advised customer to allow 24 hours for temps to adjust. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Eastlake, OH 44095
Corina B
Job Details: 05/03/2022
CC that there is a loud noise. Unit was in a defrost when arriving. Checked the evaporator no frost or ice blocking evaporator fan. Door gaskets are good. Compressor and condenser fan turned on no noise. Working as designed. Opt test ok advised cust to get a video of noise.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Kent, OH 44240
Brian M
Job Details: 05/03/2022
Cc no ice At arrival no ice in bin but ice in maker Few minutes Later unit dropped ice Recommend replacing ui and hv board ; ordrng 1 W11043763 (cntrl-elec) and 1 W11542754 (Ui)
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Kent, OH 44240
Brian M
Job Details: 05/03/2022
Ran quick wash found unit to have to much soap Calculated customers soap brand and changed concentrations level Re ran and now seems to be normal Advised to watch
We serviced a
KITCHENAID REFRIGERATOR
Model KBLS36FKX00
Near Rocky River, OH 44116
Angel
Job Details: 05/03/2022
Steamed out ice again and replaced bi-metal. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDC-20A
Near East Cleveland, OH 44112
Joe O
Job Details: 05/03/2022
"Cc: not workingFound unit will not start, no fill, and not washing. Found no power from timer to motor or fill valve. Needs timerCannot locate parts look up for unit. Spoke with BJ, cannot find parts or information on machine. ; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Cleveland, OH 44128
Jason N
Job Details: 05/03/2022
"Cc unit compressor runs too muchFound frost buildup on freezer evaporator cover. Pulled cover, found evaporator frosted over. Defrost sensor reading open. Replaced defrost sensor using truck stock part. Ran force defrost mode in diagnostics, heater circuit turned on. Op test good. ; used 1 WPW10384183 (THERMISTOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAM04
Near North Royalton, OH 44133
Manny
Job Details: 05/03/2022
"Cc that filter is stuck, replaced filter and purge lines, opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Oberlin, OH 44074
Gabriel P
Job Details: 05/03/2022
Customer came out side and reschedule for friday ; schdld next appmnt for 5/6 FRI !
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS23R4CW7
Near Parma Heights, OH 44130
Manny
Job Details: 05/03/2022
"Cc unit cooling sometimes and sometimes just get really hot, stated that there was frost in the freezer and she unplugged it to let the frost melt, and after she plugged in the unit didnt really cool properly. Compressor is seized up and overheating, unit will need a seal system repair, customer stated that she only wanted me to inspect it and see if it was worth repairing to give it to her son. Customer will not proceed with the repair.; ordrng 1 5303918286 (evaporator) and 1 5304475102 (comperssor frz), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Parkman, OH 44080
Brian M
Job Details: 05/03/2022
"Cc no ice Found freezer fan not producing enough air and also water valve not working Valve under warranty ; ordrng 1 W11249952 (motor-evap) and 1 WPW10341329 (water valve assy), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE FREEZER
Model LFFU14F5HWN
Near Hiram, OH 44234
Brian M
Job Details: 05/03/2022
"Cc unit not cooling Found control not functioning Needs control Customer stated he can install No need for return visit ; ordrng 1 297370600 (control-electronic), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Chagrin Falls, OH 44023
Brian M
Job Details: 05/03/2022
"Cc no cool Found freezer fan running really slow Needs fan kit Customer to have unit defrosted prior to appointment ; ordrng 1 W11032800 (motor-evap), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MHW6630HW0
Near Chardon, OH 44024
Joe O
Job Details: 05/03/2022
Installed bellow. Ran auto test. Ran quick wash. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Bay Village, OH 44140
Angel
Job Details: 05/03/2022
"Cc that unit in freezer was full of frost and ice buildup and that on back of unit everything was getting frosted in ff section and dripping from back of icemaker bin. Unit was off so i could not see what was going on but did notice that in freezer the seal on one corner was not sealing properly and in the ff section did see water dripping from back of icemker bin in ceiling. And from past repair she was still having problems with the freezing in evaporator so i will be ordering fan with harness also icemaker bin seals and service pointer drip pan kit. Service pointer covers labor the labor Im charging is for steaming out seal and installing icemaker bin and return seal.; ordrng 1 W11457241 (Drip pan kit) and 1 W11087438 (Harness, fan) and 1 WPW10280988 (Icemaker bin rear gasket) and 1 WPW10320706 (Return gasket), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF302EBS00
Near Eastlake, OH 44095
Corina B
Job Details: 05/03/2022
Replaced the door switch. Opt test ok. ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GLRS267ZCW1
Near Strongsville, OH 44149
Marie V
Job Details: 05/03/2022
"Cc that the ice maker was shut off because it was building ice on ice maker and that sometimes it makes a knocking sounds but is ok. Verify water valve. Tested dispenser on the door. Works good but when you press the pad to get water the ice maker fills up with water as well. CalledBJ. Unit has on the wiring harness a diode, is defective. Unit will need new harness. Office will contact once they have eta on the part. And couldnt duplicate noise issue. ; ordrng 1 240346402 (Wiring Harness), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WGD5010LW0
Near Oberlin, OH 44074
Marie V
Job Details: 05/03/2022
Cc that the unit is making a loud noise. Confirmed. Took unit apart found rollers needed to be replaced. Use dryer kit from T/S. Put back together. Tested unit. Op test ok; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Austinburg, OH 44010
Brian M
Job Details: 05/03/2022
Installed icemaker and fan Reset fridge OP Test Ok Advised to let cool for 48 hours
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Eastlake, OH 44095
Corina B
Job Details: 05/03/2022
Replaced the control and fabric softener switch. Ran a calibration. Started a rinse and spin. Fabric softener dispensed. Opt test ok. Brought core back for return
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS00
Near Avon Lake, OH 44012
Angel
Job Details: 05/03/2022
Cc that unit has a fowl smell coming from the back of unit. Verified and smell was coming from the drain tube in back of unit it was clogged up with debris and calcium from water took it out and cleaned it. Explained to customer that it starts getting clogged up after time and causing bad smell if not cleaned out. Also made sure that the freezer pan was clean and it was. Also customer will need right hand side door seal its cracked and not sealing properly.; ordrng 1 W10407212 (Seal)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Jefferson, OH 44047
Jason N
Job Details: 05/03/2022
"Installed spray arm and sump assembly. Adjusted unit for slight tilt back. Ran wash test for 20 minutes, no leaks found. Op test good."
We serviced a
KENMORE WASHER
Model 110829791000
Near Westlake, OH 44145
Gabriel P
Job Details: 05/03/2022
"Found latch defective ordering ; ordrng 1 285671 (Latch), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
GE OTR MICROWAVE
Model SCA1001KSS01
Near Ashtabula, OH 44004
Joe O
Job Details: 05/03/2022
Cc: surface light keeps burning outFound light socket receiving proper power. Needs bulbCustomer is ordering elsewhere
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Brook Park, OH 44142
Manny
Job Details: 05/03/2022
"Cc that sensing light is staying on, ran diagnostics not codes light is off, ran test cycle opt test ok"
We serviced a
FRIGIDAIRE DRYER
Model FEQ332ES0
Near Painesville, OH 44077
Jason N
Job Details: 05/03/2022
"Cc unit making loud roaring noise Customer stated unit was making a loud roaring noise for about a week, now its intermittent. Ran dryer op test, noticed motor is loud when driving drum, can hear motor surging. Motor bearings are wore, unit needs motor replaced. ; ordrng 1 131560100 (Motor)"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW1
Near Lorain, OH 44053
Angel
Job Details: 05/03/2022
Cc that unit had a F9 error code. Verified error codes and did not have any error codes stored. Customer stated she just wanted to make sure unit was fine because she is having problems with the plumbing in her home where you can not use the water in more than one place because if not the pressure just keeps dropping in the water lines. Explained to her that thats her issue she new that had to be the problem but wanted to make sure the washer is good. Unit working as designed she has plumbers working on issue at the moment.
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Mentor, OH 44060
Corina B
Job Details: 05/02/2022
"CC that the unit does not go past wash. Ran diag F7E5 SHIFTER FAULT F8E1 NO FILL, LONG FILL. Found the cold valve not putting water in. Replaced the valve from t/s. The belt and cam are squealing. Do not want to repair the noise. Ran a calibration. Started a bulky item sheet load. Opt test ok. ; used 1 W11210459 (VALVE) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Lorain, OH 44052
Angel
Job Details: 05/02/2022
Replaced control and drain pump also found drain pump clogged up with a single edge blade and a bobby pin. Opt test ok.
We serviced a
FRIGIDAIRE DISHWASHER
Model PLD4050RHC1
Near Elyria, OH 44035
Marie V
Job Details: 05/02/2022
"Cc that the unit have stains in the dishes, unit is not cleaning up properly. Started unit , working good. Removed bottom piece for filter, unit need to be cleaned up and drain hose need to be replaced. ; ordrng 1 807117001 (Drain hose), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Fairport Harbor, OH 44077
Joe O
Job Details: 05/02/2022
Installed control. Programmed. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Mantua, OH 44255
Brian M
Job Details: 05/02/2022
Called whole to document issue again Going for product report
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2735NE0
Near Willoughby, OH 44094
Jason N
Job Details: 05/02/2022
Installed ice selector solenoid and inlet valve. Water fill on dispense and ice maker good. Solenoid still not switching between cubed and crushed. Found 0v to solenoid from control board. Damaged relay on control from shorted solenoid coil. Unit will need control board to fix cubed/crushed dispense issue. ; ordrng 1 242115279 (Control)
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Willoughby, OH 44094
Jason N
Job Details: 05/02/2022
"Installed evaporator fan motor, blade and harness. Customer stated sound level is definitely reduced. Op test good."
We serviced a
WHIRLPOOL WALL OVEN
Model WOC95EC0AS01
Near Mentor, OH 44060
Joe O
Job Details: 05/02/2022
"Installed inverter. Unit still throwing f1e5 error. Needs magnetron. Spoke with BJ, he stated we will cover magnetron. ; ordrng 1 W11346197 (Magnetron)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Bedford, OH 44146
Manny
Job Details: 05/02/2022
"Cc unit leaking from the bottom, stated the water was coming from under the unit. Ran diagnostics and no codes, ran test cycle no leaks, set unit for normal cycle and deep fill, let unit fill up and no leaks, drain unit and no leaks, can find any leaks at this time advise customer to monitor the unit for the next few loads and if she sees any leaks to try and get a pic or video of where the water is coming from so it can be easier to determine where the water comes from. Opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS3
Near Avon, OH 44011
Gabriel P
Job Details: 05/02/2022
"Unit fills and drain but will not pump water to dishes giving estimate on pump customer wants to fix replace from t/s,opt test ok ; used 1 WPW10605057 (Pump) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near North Ridgeville, OH 44039
Marie V
Job Details: 05/02/2022
"Cc that the unit started but it shuts off and is not draining. Theres water inside . Press cancel to drain the water, no power going to drain pump. Took panel off and verify power coming out to drain pump had 5volts. Unit will need new control board. Control is covered under warranty, called BJ to confirm. ; ordrng 1 W11120155 (Control board)"
We serviced a
KENMORE WASHER
Model 41748102701
Near Wickliffe, OH 44092
Jason N
Job Details: 05/02/2022
Installed drain hose. Ran wash test then spin and drain. No leaks present. Op test good.
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Bedford Heights, OH 44146
Manny
Job Details: 05/02/2022
"Cc unit leaking water from the bottom, ran diagnostics and not codes ran test cycle unit working without leaks when the unit started draining saw a spray of water come out of the stand pipe, noticed drain hose was against the wall of the pipe instead of in the hole, fixed hose and ran test cycle, opt test ok."
We serviced a
JENN-AIR COOKTOP ELE
Model JIC4736HB
Near Rocky River, OH 44116
Marie V
Job Details: 05/02/2022
"Took POP . Cc that the unit while cooking was making a loud crackling noise and now theres a satin between the glass or under glass. I was able to remove the stain without a scraper. , explain cust that stains that the cook top gets and cant get them off or you dont feel them in the cooktop thats a stain or something that burned in the glass, the only way to get that off is using the scraper that comes with the cleaning kit. Tested burner and I couldnt duplicate the issue. Also on the owners manual shows that crackling , This sound occurs when cookware is used that consists of different materials. The noise is caused by vibrations in the joint faces between the different layers. It may change depending on the amount and type of food being cooked. Unit is working as designed at this point."
We serviced a
AMANA DRYER
Model NED5800HW0
Near Westlake, OH 44145
Gabriel P
Job Details: 05/02/2022
Dryer is working as designed they accidentally load it too much one day gave them knowledge on how to use it better
We serviced a
WHIRLPOOL SXS REFRIGERATOR
Model WRS342FIAW00
Near Cleveland Heights, OH 44118
Jason N
Job Details: 05/02/2022
"Cc unit ice not dispensingFound ice container not sitting flush, auger shaft slipping on container receiver. Cleared ice from under container, adjusted shift slightly upwards to help seat shaft into receiver. Tested ice dispense, ice dispense test good on both cubed and crushed. Customer stated she needs water filter changed, shes not sure how. Showed her where filter is located and how to change filter. She will do it herself after she buys a filter. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Solon, OH 44139
Manny
Job Details: 05/02/2022
"Cc unit not cooling, checked temperatures and 87 in RC and 82 in FC, pull unit out and found unit unplugged, customer stated that the unit has been unplugged for about a week now, plugged in the unit and all components are working, advise customer that will have to reschedule and to keep the unit plugged in to properly diagnose it on the next visit. ; schdld next appmnt for 5/4 WED AM"
We serviced a
WHIRLPOOL REFRIGERATOR
Model wrs321sdhv00
Near Chagrin Falls, OH 44022
Manny
Job Details: 05/02/2022
"Cc uni5 not dispensing water, checked pressure good pressure, removed filter and a spray of water from the filter housing, unit will need filter housing replaced.; ordrng 1 W11172791 (housing), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MEDB200VQ0
Near Shaker Heights, OH 44122
Manny
Job Details: 05/02/2022
"Cc unit making a screeching noise, verified and the noise is really high pitch. Removed front cover and noticed the bulkhead has a cut from the drum grinding on it unit will need bulkhead and drum. Customer will not proceed with the repair at this time if they change their mind theyll call us.; ordrng 1 W10549615 (drum) and 1 WP8557244 (bulkhead), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS00
Near North Olmsted, OH 44070
Angel
Job Details: 05/02/2022
Cc that unit is still not cooling. Checked temperatures and freezer was 70* and ff section at 71* went to back of unit and compressor was running at .60amps it was too low. Called BJ explained to him issue and stated to pressurize system with nitrogen so i did and found unit leaking from evaporator capillary line from the cabinet unit will be able to be repaired. Called techline spoke with Andrew explained issue and stated that unit will go under review and they will contact customer for further steps.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF730PAYB6
Near Brook Park, OH 44142
Angel
Job Details: 05/02/2022
Replaced wash pump tested unit no leaks. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Cleveland Heights, OH 44118
Jason N
Job Details: 05/02/2022
"Cc unit not filling with waterRan diagnostics, found codes 6-1 for low water/valve mechanical issue and 6-2 for fill valve electrical problem. Checked voltage to valve, 0v. Checked resistance of valve coil, good at 13.8k ohms. Pulled outer door panel, found broken wires inside door. Repaired wiring, wrapped wiring, ensured no tension on wires. Started wash test, unit filled with water and started washing. Op test good."
We serviced a
KENMORE DRYER
Model 110.60222511
Near Shaker Heights, OH 44122
Jason N
Job Details: 05/02/2022
"Cc unit out heating Checked all thermals, found heater element open, will need replaced. Replaced heater element using truck stock part. Ran dryer test on timed dry. Good heat. Op test good. ; used 1 279838 (ELEMENT) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYY02
Near Sheffield Lake, OH 44054
Angel
Job Details: 05/02/2022
Replaced valve and water line. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDT01
Near Mayfield Heights, OH 44124
Jason N
Job Details: 05/02/2022
"Cc unit freezing in ff section, product soft in freezerFound temps at 42 degrees in ff section, 25 degrees in freezer. Pulled evaporator cover, found light frost pattern on first coil. Unit has refrigerant leak, will need sealed system repair. Sealed system repair covered for 5yr. ; ordrng 1 WPW10507886 (Compressor) and 1 W10836706 (Evaporator), used 1 WPW10143759 (DRIER) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Lorain, OH 44053
Angel
Job Details: 05/02/2022
Cc that lid was not latching. Confirmed found latch out of place with the clips broken also bezel that covers the latch was broken as well. Replaced latch and ordering bezel customer stated they will install because it just clips on. Opt test ok.; ordrng 1 W11545554 (Bezel)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Chardon, OH 44024
Jason N
Job Details: 05/02/2022
Installed 3way valve solenoid. Ran diagnostics test 4 to ensure proper function.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Euclid, OH 44132
Corina B
Job Details: 05/02/2022
Replaced the rails and stops. Opt test ok
We serviced a
AMANA WASHER
Model NFW5800HW2
Near Westlake, OH 44145
Gabriel P
Job Details: 05/02/2022
Found error code f0 E1 load detection on a clean washer cycle also found tubes on bellow clog with dog hair
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Mentor, OH 44060
Joe O
Job Details: 05/02/2022
Installed motor and blower wheel. Ran test cycle. Op test ok; used 1 SHIPPING (shipping and handling) from stock
We serviced a
KENMORE DRYER
Model 110.748324
Near Eastlake, OH 44095
Joe O
Job Details: 05/02/2022
Cc: noiseFound debris hitting blower wheel. Removed. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM06
Near Mantua, OH 44255
Brian M
Job Details: 05/02/2022
"Cc unit frosting up again in freezer Found unit not going into proper defrost During test cycle defrost heater does work Would recommend wire harness and Control Office to schedule parts not in stock ; ordrng 1 W11436574 (Control), ordrd 1 W11502499 (Harness)"
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Kent, OH 44240
Brian M
Job Details: 05/02/2022
Cc unit missed rinse cycle Found no stored errors Ran auto test and calibration No issue found Advised to watch
We serviced a
WHIRLPOOL WASHER
Model WFC8090GX0
Near Cleveland, OH 44112
Joe O
Job Details: 05/02/2022
"Cc: no displayFound unit will power on, but has black screen. Cycled power. Display returned. Entered diagnostics. Found error codes f6e0. No information on tech sheet for error code. But f6 is a communication error. Advised customer if issue comes back they will need outer door and possibly a control. Built estimate for door.Customer stated they will not repair; ordrng 1 W11280150 (door), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Kent, OH 44240
Brian M
Job Details: 05/02/2022
Cuz never received heater Cc of error Found float switch to have water in pan Most likely due to unit not installed properly unit was leaning forward Fixed feet and replaced float OP Test Ok
We serviced a
GE REFRIGERATOR
Model GNE29GSHESS
Near Willoughby Hills, OH 44094
Joe O
Job Details: 05/02/2022
Installed evap fan and software update. Advised customer to allow 24 hours for temps to adjust. Op test ok; used 1 SHIPPING (shipping and handling) from stock
We serviced a
GE COOKTOP GAS
Model n/a
Near Aurora, OH 44202
Brian M
Job Details: 05/02/2022
Installed transformer OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
MAYTAG WALL OVEN
Model CWE5100ACB10
Near Shaker Heights, OH 44122
Manny
Job Details: 05/02/2022
"Cc bottom door handle is loose, bottom door is missing the glass, but its discontinued, customer said hell try to find the glass and if he does hell call us to install. Unit is working as designed just need the glass.; ordrng 1 7902P424-60 (glass-door)"
We serviced a
WHIRLPOOL WASHER
Model GST9679PW2
Near Aurora, OH 44202
Brian M
Job Details: 05/02/2022
Installed dog ears OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507ESS01
Near Aurora, OH 44202
Brian M
Job Details: 05/02/2022
Installed evap fan and pan OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM03
Near Aurora, OH 44202
Brian M
Job Details: 05/02/2022
Installed door OP Test Ok
We serviced a
AMANA DRYER
Model NED4655EW1
Near Cleveland, OH 44128
Manny
Job Details: 05/02/2022
"Cc unit not heating, verified and unit have proper voltage coming in, found heating element open, replaced element and advise customer to replace vent since they have a real old one thats breaking apart. Opt test ok unit under warranty per pop, see attachments.; used 1 279838 (ELEMENT) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Cleveland, OH 44104
Manny
Job Details: 05/02/2022
"Cc unit not washing the clothes, ran diagnostics and found code F7E5 for shifter fault. Replaced shifter using T/S# W10913953 opt test ok; used 1 W10913953 (ACTUATOR), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
GE RANGE
Model JHP560V4AD
Near Cleveland Heights, OH 44106
Manny
Job Details: 05/02/2022
"Cc burner not heating again, removed and reinstalled burner element set it to high temp, burner is heating, turned off element and turn it on still heating, turned off and customer wanted to turn it on to make sure it works for her, burner is heating as designed, opt test ok"
We serviced a
KENMORE RANGE
Model 911.93602002
Near Lorain, OH 44052
Angel
Job Details: 05/02/2022
Cc that unit will not power up at all. Took voltage readings and there was no power to unit verified breaker box and it was turned off flipped it on tested all burners and oven. Opt test ok.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR2021TS2
Near Madison, OH 44057
Jason N
Job Details: 05/02/2022
"Installed evaporator fan motor. Airflow returned to both sections, op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW8600YW0
Near Beachwood, OH 44122
Corina B
Job Details: 05/02/2022
Replaced the fabric softener dispenser. Ran a rinse and spin cycle. Opt test ok.
We serviced a
MAYTAG DRYER
Model MGDB765FW0
Near Chagrin Falls, OH 44022
Corina B
Job Details: 05/02/2022
CC that there is a squealing noise when first starting. Confirmed. Found the support rollers seized. Replaced the dryer repair kit. Opt test ok ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Westlake, OH 44145
Gabriel P
Job Details: 05/02/2022
Found gearcase Leaking oil and loud during spin cycle gave estimate they willing think about it ; ordrng 1 W11393685 (Gearcase) and 1 W10915700 (Stator) and 1 W10734521 (Slider) and 1 W10915701 (Rotor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT104TFDW00
Near Cleveland, OH 44111
Marie V
Job Details: 05/02/2022
Cc that the unit is not cooling. Confirmed. Took temps 59* both sections. Compressor was not running. Hot to the touch. Office will contact cust.
Near Chagrin Falls, OH 44023
Corina B
Job Details: 05/02/2022
"CC that the cooktop was flooded with water. Checked the outlet, good. No spark at the knobs. Found no voltage coming out of the transformer. Will need a new transformer and spark module. ; ordrng 1 WB27X21609 (Transformer) and 1 WB13T10076 (Spark module), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE REFRIGERATOR
Model GNE26GMDCES
Near Chardon, OH 44024
Joe O
Job Details: 05/02/2022
"Cc: not cooling properly ff sectionFound temps in ff section at 38 degrees, and freezer at -3 degrees. Cannot enter diagnostics. Unit has no service mode. Spoke with BJ, found bulletin about ff evap fan being superseded, and software issues. Cannot find software update module for unit. Needs control, ff evap fan, and holderCustomer does not want to repair at this time ; ordrng 1 WR24X27948 (refrigerator fresh f) and 1 WR60X26866 (fan dc ff evap) and 1 WR55X38248 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE WASHER
Model GFW550SSN0WW
Near Mentor, OH 44060
Joe O
Job Details: 05/02/2022
Found new valve damaged. Customer mentioned the unit being loud in spin. Ran drain and spin. Could not duplicate noise. Re ordering water valve; ordrng 1 WH23X29538 (Valve)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Aurora, OH 44202
Corina B
Job Details: 05/02/2022
"CC that the clothes are coming out wet at the end of a cycle. Ran diag no codes. Ran a manual spin and agitate, good. Ran a calibration. Ran a rinse and spin with towels. Advised cust to use 1 pod or 1-2 tablespoons of he detergent. Opt test ok."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Chardon, OH 44024
Brian M
Job Details: 05/02/2022
Installed all lower components and water valve Ran auto test and calibration OP Test Ok ; used 1 W10721967 (PULLEY) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Aurora, OH 44202
Corina B
Job Details: 05/02/2022
"CC that the unit is leaking. Started a cycle. Removed the front panel, no signs of leaking. Used a pod has a lot of soap suds. Took pic. Advised cust to change soaps. Opt test ok."
We serviced a
MAYTAG WASHER
Model MVWB725BW0
Near Chardon, OH 44024
Brian M
Job Details: 05/02/2022
Installed rps sensor Ran auto test no issueOP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
JENN-AIR REFRIGERATOR
Model JS48NXFXDE01
Near Solon, OH 44139
Corina B
Job Details: 05/02/2022
Replaced the led light. Opt test ok.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR2021TS
Near Cleveland, OH 44109
Marie V
Job Details: 05/02/2022
Replaced freezer fan. Advice cust to allow w4 hours for unit to reach normal temps. Also explain that if fan is not running the ice maker will take a a lot longer to produce ice or none. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Cleveland, OH 44109
Marie V
Job Details: 05/02/2022
Cc that the ice maker is making a grinding noise when cycling. Confirmed. Unit will need new ice maker. Office will contact once they have eta on the part.; ordrng 1 W11556926 (Ice maker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Grafton, OH 44044
Marie V
Job Details: 05/02/2022
Defrosted ice on evaporator. Replaced thermistor with harness. Set temps back to recommended. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Westlake, OH 44145
Gabriel P
Job Details: 05/02/2022
"Found a leaking coming from the back of unit found a crack tub,ordering ; ordrng 1 W11409866 (Tub)"
We serviced a
MAYTAG WASHER
Model MVWX700XL2
Near Painesville, OH 44077
Joe O
Job Details: 05/02/2022
"Cc: not spinning properlyFound error codes f7e5(shifter fault). Ran manual spin, agitate. Found shifter clicking. Unit is shifting. Found bearings excessively loud. Needs actuator and gear case.Customer does not want to repair at this time ; ordrng 1 W11454372 (Gearcase) and 1 WPW10006355 (actuator), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID WALL OVEN
Model KEBS277SBL00
Near Bay Village, OH 44140
Gabriel P
Job Details: 05/02/2022
"Found lower broil glowing orange but upper not working it has burning spot,ordering upper broil ; ordrng 1 WP9760774 (Broil), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID RANGE DUEL FUEL
Model KDRS505XSS03
Near Parma, OH 44134
Gabriel P
Job Details: 05/02/2022
Replace latch opt test ok
We serviced a
KITCHENAID COOKTOP ELE
Model KICU509XSS00
Near Broadview Heights, OH 44147
Gabriel P
Job Details: 05/02/2022
"Replace module,opt test ok ; used 1 W10138793 (FUSE, MICROWAVE) from stock"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Elyria, OH 44035
Marie V
Job Details: 05/02/2022
"Replaced capacitor, tested unit. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Rocky River, OH 44116
Marie V
Job Details: 04/29/2022
"Replaced seals and heater,. Tested unit. No leaks. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model LSB6200KQ1
Near Rocky River, OH 44116
Gabriel P
Job Details: 04/29/2022
Replace latch opt test ok
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Euclid, OH 44123
Jason N
Job Details: 04/29/2022
Installed washplate. Ran auto test and calibration. Op test good.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Cleveland, OH 44128
Jason N
Job Details: 04/29/2022
"Cc unit not startingChecked all thermals, all checked good. Ran dryer op test, found motor only buzzing, able to kickstart motor by hand pushing drum. Motor is weak, will need replaced. Advised customer that dryer receptacle is falling apart and terminals are loose inside case, recommend to have an electrician look at. ; ordrng 1 279827 (Motor)"