Local Reviews

Fred's Appliance Service Rated 4.8 out of 5 stars based on 7703 customer reviews

Map of North Ridgeville, OH

Great Service, Very informative




Review of Fred's Appliance Service

Gabriel was very helpful and informative when he inspected my washing machine. Very Professional


Map of Lakewood, OH

Fred’s is amazing




Review of Fred's Appliance Service

Corey came back several times and I believe the issue was finally figured out. So far the repair has been a success. Fred’s is quick to get parts to your door and a repairman to install them. We had an odd thing going on in our new dryer and even though it took a few times Corey was determined to figure things out. I recommend Fred’s highly and give Corey the highest rating for his determination, professionalism and kindness.


Response from Fred's Appliance Service:

Hi Seph! Thank you so much for sharing your feedback. We do apologize for the multiple trips to your home, but so glad to hear that Corey remained determined and was professional during the repair. We hope everything continues to runs smoothly with your dryer. If you do have any additional questions about your repair let us know. Thanks again! The Fred's Team


Map of Brook Park, OH

Lynn




Review of Fred's Appliance Service

Horrible service. They sent me two 10 year olds on a service call for why my washer continually smells moldy ( and STILL does today) and I was told, quote “don’t all washers smell??” I suggested there must be a leak and was also told “ if there was a leak you’d have a puddle of water on the floor.“ NOT TRUE. It’s Obviously an internal leak somewhere, ( which they refused to check for) probably very tiny not to puddle but enough to create moldy mildew odor. I was also told they don’t cover leaks! It’s UNDER WARRANTY! I will be calling them back!


Response from Fred's Appliance Service:

Hello Lynn! Thanks so much for dropping our team a line. We appreciate it. It seems that you may be suggesting in your note that we sent 10 year old technicians to your home? I can assure you that all technicians are at least 18 years of age or older. We've carefully reviewed your job record. It appears we were last at your home on 9/9/2019 and advised running some vinegar through a cycle to assist with odor. We also further examined your washer for leaks, and none were noted at the time of service. If you're still having troubles, we can certainly send another technician to re-examine your washer. We appreciate you dropping us a line. Thank you -The Fred's Team


Map of Novelty, OH

Johanns




Review of Fred's Appliance Service

Nice man, polite and hard worker. Fixed everything!


Map of Amherst, OH

Great and Quick service!




Review of Fred's Appliance Service


Map of Cleveland, OH

Great service




Review of Fred's Appliance Service

I was so pleased with the good results getting my Washer back working.. after coming out the second time replacing parts that was sent to my home the following day ..and was able to track my worker , while I was at work myself.. These guys are awesome, they also called my phone to see if everything was completed to my satisfaction.


Map of Painesville, OH

2 year old Maytag would not spin




Review of Fred's Appliance Service

Was advised drive motor was warranty and balance of repairs will be $600 , so $150 more than a new replacement washer When it was actually a spluch issue and the replacement part was $9 off eBay and 15 min start to finish job Washer now spins properly , feel that I was being taken advantage of with the $600 repair estimate Still charged me $100 to try to rip me off


Response from Fred's Appliance Service:

Hi Arnie, Thank you for taking the time to share your experience. I connected with your technician and he stated that the motor was so hot that he could not hold his hand on it and the gearcase was extremely loud indicating worn gearcase bearings. We appreciate you sharing your review with us! Have a great weekend! The Fred's Team


Map of North Ridgeville, OH

gabriel p




Review of Fred's Appliance Service


Map of Bedford, OH

GREAT SERVICE




Review of Fred's Appliance Service

SOLVED PROBLEM WITH NO ISSUES.


Map of Ashtabula, OH

Very good




Review of Fred's Appliance Service


Great




Review of Fred's Appliance Service

He was fine. Thanks


Great




Review of Fred's Appliance Service

He did a good job thanks for asking


Very pleased with service call




Review of Fred's Appliance Service

Dan was very courteous and helpful. Even though a three hour appointment window is not bad -- anything can happen to delay a service call -- I was really happy that Dan showed up right on time -- that has NEVER happened to me before. I will recommend Fred's to anyone I know who needs a repair done.


Quick service turnaround




Review of Fred's Appliance Service

Had a dishwasher leak, Gabriel came out and quickly found the source, cracked tub. He quickly got everything submitted to my home warranty people and approved. The next day replacement parts started arriving and two days later Gabriel was back and got the job done. He was prompt, courteous and did a great job, no complaints whatsoever.


Great Service




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service


Customer




Review of Fred's Appliance Service


Great




Review of Fred's Appliance Service

David did a good job! Thank you for checking


Russ




Review of Fred's Appliance Service


Great service!




Review of Fred's Appliance Service


Great service, knowledgeable




Review of Fred's Appliance Service

Would call again


Good




Review of Fred's Appliance Service


Great Service




Review of Fred's Appliance Service

Gabriel was excellent. He made the repair quickly and provided me with knowledge about other appliances.


Great. Thx




Review of Fred's Appliance Service


Ryan




Review of Fred's Appliance Service

Gabriel was great!


Dan left the old drum with water in it down my basement, I felt he should of dragged old parts outside, and not of left them in the basement for me to




Review of Fred's Appliance Service

Customer service is NOt the best!!


Response from Fred's Appliance Service:

Hi Cheryl, Thank you for sharing your review with us! We apologize for the miscommuncation with the tub. If you need assistance relocating it, please give us a call at 1-888-45-FREDS and we will be happy to coordinate with you! We are happy to hear that your washing machine is up and running again! Thank you, The Fred's Team


Great service!!!




Review of Fred's Appliance Service


wonderful service! Outstanding service tech!!!!




Review of Fred's Appliance Service


Gabriel was knowledgeable and efficient. Thank you!




Review of Fred's Appliance Service

Always pleased by the service with Fred’s Appliance.


From Disappointed




Review of Fred's Appliance Service

Keep Gabriel - He was a nice guy and good representative-- But overall disappointed with Fred's. I will not recommend or use Fred's again. Nearly $200 and still a broken dishwasher. Ask for a refund of $90 to cover the labor charge since dishwasher is still leaking and I paid for no results. This was refused by your management team. I can't miss work a second time for a broken appliance or to guess a second time what the problem is. Treat your customers better-- Labor shouldn't be charged if you can't fix the problem.


Response from Fred's Appliance Service:

Hi Ryan, Thank you for submitting your review. We are so sorry to hear that you are still having troubles with your dishwasher! Please give us a call at 1-888-45-FREDS so that we can work to resolve your issue. Thank you and have a great weekend! The Fred's Team


Great service. Tech was awesome. Friendly and professional




Review of Fred's Appliance Service

On time and job was completed quickly.


1st time user and will definitely call again and refer friends.




Review of Fred's Appliance Service

Gabe did a great job and offered great advice. The guy flat out knows this business. He was able to give an evaluation of the problem and alternative solutions in no time at all.


Great fast service....




Review of Fred's Appliance Service

Had to leave at certain time he got job done fast...


Great service!




Review of Fred's Appliance Service

Great service. Notification methods work well.


Great Service




Review of Fred's Appliance Service

Fixed My Dishwasher. Works like a new one. I am happy !!!


Bill




Review of Fred's Appliance Service


Appl




Review of Fred's Appliance Service

Great service!


Great




Review of Fred's Appliance Service

Gabriel P.is wonderful work hard clears explanations very please with him


Awesome




Review of Fred's Appliance Service


great servce




Review of Fred's Appliance Service


Awesome service




Review of Fred's Appliance Service

Jason was early and completed the job to a high degree of expectation. I am very pleased with the results.


Excellent. Quick, quiet, on time




Review of Fred's Appliance Service

Excellent. Quick, quiet, on time


Great




Review of Fred's Appliance Service


Jason was fantastic. The price was very fair.




Review of Fred's Appliance Service


Stove/Oven




Review of Fred's Appliance Service

Dan did a great job trouble shooting our oven. He was very helpful and offered great tips. We appreciated him coming out to do a diagnostic on our oven.


Great. Thank you




Review of Fred's Appliance Service


Great




Review of Fred's Appliance Service

He did a really good job


TECH WAS AWSOME




Review of Fred's Appliance Service


Very Good Service,




Review of Fred's Appliance Service


Tawnya kiser




Review of Fred's Appliance Service

Another repair man came out from A&E and said my washer was grinding but would be good. Washer got worse and Fred’s came out took washer apart and discover the problem. He was a friendly guy and very professional. He was here this past Monday and repaired my washer and it’s working great. Highly recommend Fred’s


corina




Review of Fred's Appliance Service


Great service.




Review of Fred's Appliance Service

Very nice, on time, did excellent work.


Solved the Problem




Review of Fred's Appliance Service

Solid job by service rep who listened to our description of the dryer problem, then used technology to validate all assumptions


Great service, friendly, and professional




Review of Fred's Appliance Service


Great




Review of Fred's Appliance Service

Excellent service in person


Kim




Review of Fred's Appliance Service


Good




Review of Fred's Appliance Service


Mary




Review of Fred's Appliance Service

Excellent service as always. Professional and knowledgeable.


Dryer is working!!!




Review of Fred's Appliance Service


fabulous service




Review of Fred's Appliance Service

Corrine was fabulous on time friendly and very Knowledgeable Joy Maxey


Great




Review of Fred's Appliance Service

You r a great repairman n request Brian Everytime we have a repair


Wonderful




Review of Fred's Appliance Service

Everything was great. Serviceman explained everything was very professional. Thank you


Meredith Wojtkun




Review of Fred's Appliance Service

Our technician was wonderful! They even had a treat for our dog.


Great Service




Review of Fred's Appliance Service

Jeff was very knowledgeable. I’m glad he came out to analyze the problem


Great Service




Review of Fred's Appliance Service


Customer gouging




Review of Fred's Appliance Service

Not very happy that Fred’s appliance took the liberty to add 30 to 40% More to the price of the part, and passes it on to the customer. On top of there already show up price of $95.


Response from Fred's Appliance Service:

Hello Mark, Thank you for sharing your review with us. We know it's never any fun to have to pay for unexpected appliance repairs. We frequently re-evaluate our pricing structure to ensure that it's within industry standards and allows us to provide stellar service. We will certainly consider your review during our next evaluation. We appreciate your feedback! Thanks! The Fred's Team


Tina




Review of Fred's Appliance Service

Good servive


Excellent & courteous service!




Review of Fred's Appliance Service

Jeff was extremely professional, pleasant and courteous.


Great service




Review of Fred's Appliance Service

Arthur was on time, professional and knowledgeable on the problem of my microwave.


Outstanding




Review of Fred's Appliance Service

Very Professional and informative


Corey was great




Review of Fred's Appliance Service


Quick Fix




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service

Great work


Maytag reset




Review of Fred's Appliance Service

Made it work. Jeff was quiet & seemed to know his stuff.


Great




Review of Fred's Appliance Service

Very professional. Although nothing was required, he was up to date on previous service! I would use your service again


great service




Review of Fred's Appliance Service

He was fast and clean and knowledgeable


Great service!




Review of Fred's Appliance Service

Jason was able to fix the problem with my washing machine in less than a half hour. He showed up on time and let me know exactly what time they would be arriving prior to. The communication and service was excellent.


Horray




Review of Fred's Appliance Service

Job well done


good service




Review of Fred's Appliance Service

Corina was very good.she is willing to take time with customer and answer any questions and also very friendly.I would give her 5 stars for excellent. I can't rate the cost because I am under warranty. But you have a good technician in Corina.Thank you


Quality service




Review of Fred's Appliance Service

Brian handled three issues with our Maytag refrigorator: 1) door needed major adjustment, 2) water outlet dripped some after taking a glass of water from the water outlet, and 3) ice cubes tended to freeze into a solid mass (adjusted temp settings)/


service man {Art} great. the best




Review of Fred's Appliance Service

This was my second call. Once on dryer and this time washer. I would recommend Freds Service to all my friends. Great service and very helpful. Thank you Art.


Great




Review of Fred's Appliance Service

He was very professional. And very nice guy. He explained what was wrong thank you for sending him


Good




Review of Fred's Appliance Service


Great Service, nice gentleman.




Review of Fred's Appliance Service


Service was very good




Review of Fred's Appliance Service


Gabriel was great!




Review of Fred's Appliance Service

Gabriel was a great and knowledgeable technician.


Great Service!




Review of Fred's Appliance Service

Great Service! Will use again in the future!


Dependable Service




Review of Fred's Appliance Service

Technician on time and very professional Knew what he was doing and finished repair in no time at all.


Jennifer




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service

Explained everything. Checked everything. gave me good ideas.


Another great service




Review of Fred's Appliance Service

Great service! Corina is awesome!


Awesome service




Review of Fred's Appliance Service

Gabriel was the best. He took the time to explain the problem and what to do after the refrigerator was fixed.


Great




Review of Fred's Appliance Service

He was great. Very nice and helpful


Great job




Review of Fred's Appliance Service


Professional service as always!




Review of Fred's Appliance Service

David has services our washer and dryer for years..... he has ALWAYS been friendly and VERY professional!!!


Great service




Review of Fred's Appliance Service

Thank you for coming out to my house! Joe was really nice & really informative!


Great service




Review of Fred's Appliance Service


Great




Review of Fred's Appliance Service

He did a great job and I was very happy with his services


Mike Frend




Review of Fred's Appliance Service

Great service


Lori




Review of Fred's Appliance Service


Excellent!!!!




Review of Fred's Appliance Service


Office staff atrocious, actual technician Awesome.




Review of Fred's Appliance Service

After my e-mails ignored and several attempts to lock down a smaller window for appointment than 8 hrs I spoke with a very rude and unprofessional secretary who hung up on me because she refused to listen to me when I would tell her I wouldn’t be home until after 3:30 pm . She was rude and uncooperative and if it weren’t for the fact whirlpool Only uses them in my area I would have gone elsewhere. Now as far as the technician who cane out he was great , very professional but unfortunately unable to replicate the issue while he was there .


Response from Fred's Appliance Service:

Hi Raymond! Thank you for sharing your feedback with us. We are sorry to hear about your experience with our office team and that the noise has come back on your washer. Please give us a call at 888-453-7337 so we can work to schedule a follow up appointment. Thank you! The Fred's Team


Jaboni




Review of Fred's Appliance Service


Great Service!




Review of Fred's Appliance Service

Great service and follow up. The tech was quick and professional too, and showed up within the estimated time!


John




Review of Fred's Appliance Service

Joe O. Was great!! Courteous,efficent,clean, respectful to my home. What great asset Freds has in him.


Donna Wilson




Review of Fred's Appliance Service

She was exceptionally nice. She seemed to know her stuff and repaired everything. I’m very pleased with her.


Kevin




Review of Fred's Appliance Service

David did a great job. He was friendly, knowledgeable and careful not to track snow or anything else into the house. He isolated and corrected the problem.


Outstanding technician!!!!




Review of Fred's Appliance Service

Art did an awesome job in a timely fashion


Great




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service


Dryer repair




Review of Fred's Appliance Service

Dryer repair


Jason




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service

Repairman was respectful and got the job done efficiently


Kitchenaid Electric Cooktop




Review of Fred's Appliance Service

Brian M was on time, quickly checked out appliance operation and determined that it was operating correctly. He is very knowledgeable!


Excellent!!!




Review of Fred's Appliance Service


Amazing service!!!!




Review of Fred's Appliance Service

The best part of my warranty is that Fred’s is my service team. Fast and very flexible with scheduling.


Marie




Review of Fred's Appliance Service

Oven Service


Sherry




Review of Fred's Appliance Service

Joe was very knowledgeable and polite. He took care of the problem and patiently provided with options on how to resolve our issues.


Great Service




Review of Fred's Appliance Service

Very friendly very efficient


Renee




Review of Fred's Appliance Service


Good




Review of Fred's Appliance Service


Joyce




Review of Fred's Appliance Service

Corey was great. He was knowledgeable and efficient. So glad to have my oven back.


Not convinced




Review of Fred's Appliance Service

Took 1 week to fix the problem, no written conclusion, no parts shown replaced....when I had researched this problem, there were 7 tiered parts that could be the cause (fridge not working but the freezer does). What are my odds that this problem won’t resurface? With the same or different part...my last fridge(using in the garage) has lasted 25+ years...why is this fridge broken after just 4 YEARS!....when I have my cars fixed, I am shown the parts, why it happened and the Chances/timing of it happening again.....what is the normal fee to fix this problem if I didn’t have the warranty....wondering since I paid $200 for the insurance. Not impressed with Fred’s.


Response from Fred's Appliance Service:

Hi Kirk, We appreciate you sharing your experience and we are sorry to hear that it was less than stellar. Are you still having troubles with the unit? Please give us a call at 1-888-45-FREDS so that we can work to rectify any issues. Thank you and have a great weekend! The Fred's Team


Great service!




Review of Fred's Appliance Service

Fast, friendly service. Recommended.


Hopefully found problems




Review of Fred's Appliance Service

While I know nothing about refrigerators, it’s seems this might do it


Great Service, Reliability




Review of Fred's Appliance Service


Timely




Review of Fred's Appliance Service

Great service and timely response


A great technician Fair Price




Review of Fred's Appliance Service

Our service person was great and helped us to solve the problem we were having with our dryer.


Wonderful service!




Review of Fred's Appliance Service

Corina was fantastic! She was very knowledgeable and very helpful and we'd be more than happy to work with her again. We love the online scheduling and the ability to track our technician via a link to give a better understanding of arrival time.


Response from Fred's Appliance Service:

Hi Jim! Thank you so much for sharing your experience! We are glad Corina was able to get you taken care of on the first trip and get your refrigerator up and running again. It is also nice to hear your thoughts on our tracking system. Waiting for an appliance repair is never fun so we are always trying to make systems easier for our customers when it comes to appointments. Thanks again and enjoy your weekend! -The Fred's team


Dan




Review of Fred's Appliance Service

Awesome customer service and pricing


Awesome




Review of Fred's Appliance Service

Very good Services, they was on time, knowledgeable and very professional.


Excellent Customer Service




Review of Fred's Appliance Service

Corina showed up at the schedule time. She went right to work and made sure the repairs were completed properly. She was pleasant and didn’t mind me hanging around asking questions. She was outstanding!


Great service!




Review of Fred's Appliance Service

Tech was helpful and really quick. Awesome worker and got the job done, really appreciate it!


Russ




Review of Fred's Appliance Service


Problem fixed




Review of Fred's Appliance Service

The tech diagnosed the gave me an estimate and installed the part, all in (1) trip


Great repair




Review of Fred's Appliance Service

The tech that came to our home were very pleasant and knowledgeable. Used booties on their shoes, did the repair, cleaned their work area and left. Very speedy this was covered by a warranty.


Great technician




Review of Fred's Appliance Service

Technician was great.


Good, prompt service




Review of Fred's Appliance Service

Only a couple days wait for an appointment. Showed up on time, polite and no wasted time. Dryer is fixed. Good job.


Great service




Review of Fred's Appliance Service


Director of Maint.




Review of Fred's Appliance Service

Corey always does a great job. Very polite and curteous.


Jeff




Review of Fred's Appliance Service

Great job


Great Service




Review of Fred's Appliance Service


Review




Review of Fred's Appliance Service

Joe was very good, honest, and completed quickly


Fred’s Appliance is fantastic!




Review of Fred's Appliance Service

AWESOME SERVICE. On time, courteous, knowledgeable and fixed the problem...... at NO cost. I am grateful that there are helpful and competent technicians out there! THANK YOU!


Response from Fred's Appliance Service:

Hi Maryann! Wow! Thank you so much for your feedback. It's always nice to hear these outcomes on the first visit. We are so glad Jeff was able to resolve the issue with your dryer. Have a great day! Thanks! -The Fred's Team


Good job




Review of Fred's Appliance Service


Great Experience




Review of Fred's Appliance Service

Jeff was on time and very efficient with his work. He was friendly and explained the work that he did thoroughly.


Great service and technician




Review of Fred's Appliance Service

Art was very prompt and efficient. Even put on his work booties before he came into the house. Fred’s was able to service my dishwasher in just a few days. Will spread the good word about this company


Very good service




Review of Fred's Appliance Service

Gabriel was very good & polite. He listened and explained what the problem was and how to avoid it in the future We have used your service before and have always be satisfied


Very Pleased!




Review of Fred's Appliance Service

Repair person was very personable. The appointment was made very quickly but ended up being later in the evening then I preferred but was done professionally and neatly. Very knowledgeable!


Response from Fred's Appliance Service:

Hi Stephanie, Thanks for dropping us a line! Scheduling is certainly one of the trickiest part of our jobs. We provide three hour windows so we can ensure our technicians arrive when expected. We are so happy to hear that your technician was personable and provided professional service. Thank you! The Fred's Team


Bettiie




Review of Fred's Appliance Service

Great service and serviceman was very nice .


David was on time and pleasant. He worked the entire he was at my home.




Review of Fred's Appliance Service

I’m hoping that the new freezer door and seal are going to work. His work looked professional.


Will warrenty cover the service call????




Review of Fred's Appliance Service

I asked Brian if the motor had a coupler between the transmission. His answer was yes. I thought the coupler could be loose causing the slipping noise, i was hearing. He said it was the magnet, that was making the noise and that was normal. He didn't pull off the panel and look at the coupler to see if it was loose? So we are still hearing, sometimes three slips and bang into gear. I might have to pull the panel off and have a look for my self.


Response from Fred's Appliance Service:

Hi Steven, Thank you for taking the time to reach out to us! We are sorry to hear that you still have concerns about your unit. We will be happy to come out and take a closer look. Give us a call at 1-888-45-FREDS to schedule a follow up. Thank you! The Fred's Team


new refrigerator




Review of Fred's Appliance Service

With this repair, I think I have a new refrigerator. Everything has been replaced.


Good service




Review of Fred's Appliance Service

Very knowledgeable service man. Job well done.


Jeff was great




Review of Fred's Appliance Service

Jeff was great!! On time, very informative and very clear on his delivery, of what I needed to do.


Great service!




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service


Great service, very knowledgeable




Review of Fred's Appliance Service

Gabriel was very courteous and very transparent about everything. While he wasn’t able to repair my appliance (it worked when he was here, ugh) he did answer other questions and concerns. 10/10 would recommend


Response from Fred's Appliance Service:

Hi Bennett! Thank you for your feedback. Intermittent issues can certainly be tricky! If the issue returns just reach out to your warranty company so they are aware of the issue and we will be happy to come take another look! We are glad to hear that Gabriel was courteous and transparent. If you have any questions let us know! Thank you! The Fred's Team


Great service




Review of Fred's Appliance Service

Great service. Joe explained everything thoroughly and went above and beyond. Highly recommend.


Warranty service




Review of Fred's Appliance Service

Arrived on time and fixed the problem quickly


Great Service




Review of Fred's Appliance Service


Fantastic service.




Review of Fred's Appliance Service

David R. provided fast and efficient service and explained the possible problem. He found a clip near the drain of the dishwasher. The dishwasher worked fine after he left, however, the problem did resurface where the dishwasher does not thoroughly drain.


Response from Fred's Appliance Service:

Hi Michael, Thank you for sharing your experience with! We are sorry to hear that you are still experiencing trouble with the unit. Someone from our team will be contacting you shortly to schedule a follow up appointment. We are so glad that David provided fast and efficient service and took the time to explain the problem. Thank you! The Fred's Team


Repair Whirlpool Oven




Review of Fred's Appliance Service

Quick, clean and easy. The appointment was timely and the repair was fast. This was a warranty repair so there was no cost to me.


Great services




Review of Fred's Appliance Service


Fast..easy




Review of Fred's Appliance Service

Corina was very nice..knowledgeable..was quick which worked for me


Perfect!




Review of Fred's Appliance Service

Jason was prompt (on time despite weather conditions) courteous and fixed my appliance the first time. Will use again and refer!


excellent, on time service




Review of Fred's Appliance Service

Dan the man, was super. Knowledgeable, curtious, and explained the situation flawlessly!!!


Jeanne




Review of Fred's Appliance Service

Great service! Gabriel is an awesome tech!


Henyey




Review of Fred's Appliance Service


came earlier than expected




Review of Fred's Appliance Service

fixed the problem on the spot. happy with his service


He did great




Review of Fred's Appliance Service


Great




Review of Fred's Appliance Service


Great Service




Review of Fred's Appliance Service

Very polite, knowledgeable, punctual and informative.


Great service




Review of Fred's Appliance Service

Joe was great, fast and professional


Great service




Review of Fred's Appliance Service


very professional




Review of Fred's Appliance Service


Service on a crappy brand new appliance.




Review of Fred's Appliance Service


Hope this corrects the problem




Review of Fred's Appliance Service

After so many service calls for the same problem, Joe cleaned out the clogged drain hose. Hopefully that will correct the problem.


all good




Review of Fred's Appliance Service

A hitch in your confirming appointments almost had my date canceled. Your web site didn't allow room for my confirmation.


Response from Fred's Appliance Service:

Hi Barbara! Thanks so much for dropping us a line. After careful review, it seems that you were impacted by a software change. Earlier this week we were doing some testing with a revised confirmation system that ended up not panning out and we reverted back. We're very sorry that you were impacted by this test. Thanks again for dropping us a line! -The Fred's Team


Maureen




Review of Fred's Appliance Service

Efficient, informative, helpful


Very happy with technician. Not happy with time disappointment.




Review of Fred's Appliance Service

I was told on Monday that the tech would be to me earLy Wed morning. When I got my appt notice online, it said 11-2. I had an appointment that I was unable to get to amd had to cancel. Very disappointing and inconvenient. Poor communication and no respect for my time.


Response from Fred's Appliance Service:

Hi Ellen! Thanks for dropping our team a line. We appreciate it. Thanks for sharing that you were happy with our technician! We love Jason, too! We're very sorry we didn't meet your time request. Being on wheels and not knowing how long we will be in each home creates scheduling challenges for our team. There are also many other variables such as weather conditions & traffic that also impact scheduling with our team. While we meet the vast majority of time requests, sometimes it just doesn't work out. :(( We appreciate you sharing your service experience. Thank you -The Fred's Team


Service was excellent




Review of Fred's Appliance Service

Very happy with Dan fixing my dryer.


Washer repair




Review of Fred's Appliance Service

Technician from Fred’s Repair was very friendly and performed repair service quickly and was clear in explaining what the problem was and what he had to do to fix it. I would recommend this company for future repair needs.


How did a great job




Review of Fred's Appliance Service


Great




Review of Fred's Appliance Service


Chrissy




Review of Fred's Appliance Service


Great service, price was fair




Review of Fred's Appliance Service


Great




Review of Fred's Appliance Service


WHIRLPOOL REFRIGERATOR REPAIR NEW HOW TO DIAGNOSE AND FIX THE PROBLEM. HE ORDERED THE PARTS AND WAS BACK THE SAME WEEK TO COMPLETE THE SERVICE.




Review of Fred's Appliance Service


very good service




Review of Fred's Appliance Service


Jeff was very nice.




Review of Fred's Appliance Service


Great service. Jeff was very nice




Review of Fred's Appliance Service


Great Service




Review of Fred's Appliance Service


Great service!




Review of Fred's Appliance Service


Wonderful honest quotes and advice




Review of Fred's Appliance Service

Used them 3 or 4 times. Saved me from throwing more money in a repair over replacing appliance for less


Dishwasher




Review of Fred's Appliance Service


Jerry




Review of Fred's Appliance Service

Great service will use again


great serice




Review of Fred's Appliance Service


Fantastic service




Review of Fred's Appliance Service

I was very pleased with the service I received. Corina was prompt, knowledgeable and thorough. A breath of fresh air when compared to recent experience with other service companies!


Great




Review of Fred's Appliance Service

Service was good and I have no complaints it was a perfect gentleman. Thank you very much


Corey L.

Corey L.

REFRIGERATOR AMANA ART318FFDS06 "Customer complaint fridge freezing things, temps were 33 in ff and 10 in frz, adjusted frz control to max and replace part sent, advised to let 48 hours for temps to settle, op test good"

Near W 65th St, Cleveland, OH 44102
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KSCS25INSS00 "Cc unit still not coolingFound unit not cooling, unit board intermittently resetting. Checked dc connections. Unplugged evap fan motor. Unit running, control not longer resetting. Unit has bad evap fan motor ; ordrng 1 W10822580 (evap fan motor12046), used 1 SHIPPING (shipping and handling) from stock"

Near Ransome Rd, Highland Heights, OH 44143
David R.

David R.

WASHER WHIRLPOOL WTW6700TW1 "Cc turning on by itself, not turning off when cycle goes off. Found no error codes. It from symptoms will need control ordering control.; ordrng 1 WPW10189966 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

Near Princeton Dr, North Royalton, OH 44133
Joe O.

Joe O.

DRYER KENMORE 110.729421 Cc: no heatFound thermal fuse open. Replaced thermal fuse. Ran test cycle. Op test ok ; used 1 WP3390719XXX (XXX DO NOT RESTOCK XXX1853) from stock

Near Bass Lake Rd, Newbury Township, OH 44065
Jeff M.

Jeff M.

DRYER AMANA ALE866SVW There is a washcloth stuck in the dryer fan

Near Hart St, Mentor, OH 44060
Corey L.

Corey L.

REFRIGERATOR KITCHENAID KSC24C8EYY02 "Customer complaint fridge leaking from side when using dispenser, confirmed, found water supply line to dispenser cracked at connection to valve, removed cracked portion of line, reinstalled, op test good"

Near Edgehill Rd, Cleveland Heights, OH 44106
David R.

David R.

DRYER KENMORE 417.8112231 "Cc unit will start but within one min will stop and display error code and turn off. Went into diagnostics, E11 control error, clear code and if problem persist replace control. Also found heater grounded out, shorted thermostat . Will need heater, control, thermostat and limiter. Gave customer estimate. Do not order parts. Customer paid SVC.; ordrng 1 134711401 (limiter) and 1 137070890 (electronic h) and 1 137114000 (heater) and 1 3204267 (THERMOSTAT), used 1 SHIPPING (shipping and handling) from stock"

Near Brick Mill Run, Strongsville, OH 44136
David R.

David R.

REFRIGERATOR KITCHENAID KRFF507HPS00 Replaced parts. Another problem. Loud noises coming from damper. Ordering damper out; ordrng 1 WPW10479155 (control)

Near Hummingbird Ln, North Ridgeville, OH 44039
David R.

David R.

WASHER MAYTAG MVW7232HW0 "Wrong part. Needs strike, ordering out. Customer said can put in but if any problems we can be out. As of now no return; ordrng 1 W11457841 (STRIKE )"

Near Hawke Rd, Columbia Station, OH 44028
Brian M.

Brian M.

DISHWASHER KITCHENAID KUDS30IXBL8 Cc unit leaking Ran a cycle for 20.min no issue or leak found Called whirlpool they suggested To order clear cover to find the leak; ordrng 1 W11179175 (tool)

Near Wembley Ct, Chagrin Falls, OH 44023
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KBRP20ELSS01 "Cc unit leaking through floorInspected unit, found dripping from inlet water valve at rear of unit. Plastic valve housing cracked. Unit needs inlet water valve. Shut off source water to prevent further leaking into house. ; ordrng 1 WP67003753 (valve-inlt8084), used 1 SHIPPING (shipping and handling) from stock"

Near Derbyshire Rd, Cleveland Heights, OH 44106
Corey L.

Corey L.

RANGE WHIRLPOOL WFG320M0BB0 "Customer complaint right ignitor is not lighting in oven, started bake cycle, ignitor has a weak glow, quoted to replace with ts kit, ok, replaced ignitor, op test good ; used 1 12400035 (IGNITER) from stock"

Near Woodhurst Ave, Mayfield Heights, OH 44124
Jeff M.

Jeff M.

REFRIGERATOR FRIGIDAIRE LFHT1513LW5 Installed new part unit tested good ; used 1 SHIPPING (shipping and handling) from stock

Near OH-45, Rock Creek, OH 44084
Gabriel P.

Gabriel P.

REFRIGERATOR KENMORE 253.6072201 "Replace all parts,opt test ok"

Near Sun Meadow Trail, Strongsville, OH 44149
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Customer sent pop to service emailsCc unit leaking In ice maker Found fill tube to have chunk of Ice build up in tube causing water to flow away from ice maker when filling Cleared fill tube OP Test Ok

Near Nicodemus Rd, Ravenna, OH 44266
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL GI6FDRXXY09 Installed new part unit tested good

Near Claymore Blvd, Richmond Heights, OH 44143
David R.

David R.

REFRIGERATOR KITCHENAID KRFC704FPS03 "Cc Icemaker and water dispenser not working. Went through service pointer and checked heater fill tube, 55 ohms, between range. Went to test 66 in diagnostics, heater is getting 12VDC, good. Went to test for Icemaker, passed test. Went to Door Icemaker water valve. No water came out. None coming out dispenser as well. Water is turned on. Pulled unit out. Water is working fine now. Found line kinked. Customer going to have line looked at and put in different t spot. Also tested water valve again, water went into Icemaker. Unit is good."

Near Tilby Rd, North Royalton, OH 44133
David R.

David R.

DISHWASHER WHIRLPOOL FFCD2413US2A Customer told office they were sending over POP. Cc unit not turning on. Found wires burned coming into unit. Cut and Stripped back. Put new wire nuts on them. Tested. Good. Op test ok

Near Carrington Ave, Cleveland, OH 44135
Gabriel P.

Gabriel P.

DISHWASHER WHIRLPOOL WDT970SAHV0 Found no error codes ran auto test pass check temp was 233 degrees on heater unit working as design customer complaints that she has to dry dishes at the end of cycle explain her that dishes will still be a little wet for her to dry with a towel she does not have a fan blower setting unit is good

Near Sullivan Dr, North Ridgeville, OH 44039
Corey L.

Corey L.

REFRIGERATOR KITCHENAID KSC24C8EYY02 "Installed water inlet valve and three led modules since clips broke removing for diagnosing, op test good; used 3 W11130208 (MODULE XX SURPLUS) from stock"

Near Edgehill Rd, Cleveland Heights, OH 44106
Corey L.

Corey L.

RANGE FRIGIDAIRE PLCS389DCB "Customer complaint food in between glass would like to have cleaned, removed door and disassembled door to expose underside of glass, customer cleaned, reinstalled door, op test good"

Near Edgehill Rd, Cleveland Heights, OH 44106
Dan H.

Dan H.

WASHER WHIRLPOOL WFW6620HC0 "Installed new motor and rotor, op test good"

Near W 12th St, Cleveland, OH 44109
Jeff M.

Jeff M.

RANGE KENMORE 790.304794 Installed new part unit tested good

Near Woodway Dr, Wickliffe, OH 44092
Dan H.

Dan H.

WASHER MAYTAG MVWX655DW1 "Customer complaint that unit is not spinning, confirmed, found hub stripped, installed new hub, op test good ; used 1 W10528947 (HUB) from stock"

Near Westwood Ave, Lakewood, OH 44107
Jason N.

Jason N.

WASHER WHIRLPOOL WFW9150WW00 "Cc unit not filling with water. Ran diagnostics found code f8e1 for no water detected entering or level switch did not trip. Ran auto test, cold valve test, valve buzzing only a trickle of water coming in. Pulled water lines, pressure from both hot and cold sources good. Unit needs cold inlet valve.; ordrng 1 WPW10212596 (valve6958), used 1 SHIPPING (shipping and handling) from stock"

Near Maplegrove Ln, Mentor, OH 44060
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KRFC300ESS03 "Customer complaint of some frozen food, installed new air damper and harness , advised customer to monitor, if problem continues unit will need control"

Near Clifton Blvd, Lakewood, OH 44107
Joe O.

Joe O.

OTR MICROWAVE WHIRLPOOL WMH31017HZ3 Cc: light staying on constantlyFound range light will not shut off. Found control sending constant power to light. Needs controlEntitlement shows under 1 year.; ordrng 1 W10892389 (cntrl-elec)

Near Richards Dr, Mentor, OH 44060
Jeff M.

Jeff M.

RANGE MAYTAG MGR5775QDB "Installed new part unit tested good ; used 1 12400035 (IGNITER), and 1 SHIPPING (shipping and handling) from stock"

Near S St Clair St, Painesville, OH 44077
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KRFC302EPA00 Installed gasket OP Test Ok Customer needs other door gasket ; ordrng 1 W10830047 (gasket-fip)

Near Webb Rd, Ravenna, OH 44266
Jason N.

Jason N.

WASHER MAYTAG MVWB835DW4 "Cc unit making a sound when in wash cycleCustomer states it makes a thumping sound when it’s agitating. Ran diagnostics, no codes stored. Ran auto cycle. No abnormal sounds heard. Ran wash cycle with a clothing load for customer. Advised customer sounds normal for this type of unit. Op test good"

Near Mayfield Rd, Cleveland Heights, OH 44121
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Customer complaint that unit is not making ice, fresh food section temperature at 39 degrees, freezer section temperature at 20 degrees, good frost pattern on freezer section evaporator, ran ice maker diagnostics, found e2 (motor lost position) error code, unit needs new ice maker ; ordrng 1 W11294907 (Ice maker)"

Near E 168th St, Cleveland, OH 44110
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRS315SDHZ04 "Recovered refrigerant Installed evap compressor and dryer Ran 28 inch vac for 20 min let sit for 20 min Recharged with 5.5oz of r134a Normal frost pattern showed advised to let sit for 48 hours to cool ; used 1 Tjaf1200 (Process stub), and 1 WPW10143759 (DRIER) from stock"

Near Nicholas Way, Kent, OH 44240
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRT519SZDM05 "Customer complaint temps went up and frz food was ruined, temps were 20 frz and 44ff, freezer is empty and fridge only has a few items, evap has good frost pattern, temp was set to warmest, adjusted to recommended, unit is sharing an outlet with a surge protector powering a few other electronics, advised customer that unit needs to be on its own dedicated properly polarized and grounded outlet, allow24 hours for temps to settle, customer asking about spoiled food coverage, advised customer to contact wpl customer support"

Near E 116th St, Cleveland, OH 44120
Jason N.

Jason N.

DISHWASHER WHIRLPOOL WDT790SAYB0 "Cc unit not washing dishes and soap tab not coming out of dispenser.Ran diagnostics, found codes 8-2 for drain pump electrical problem. Ran diagnostics cycle in entirety. All functions passed, no codes. Ran quick wash cycle with detergent tab. Found detergent dispenser door didn’t open far enough to release tab. Moved dispenser guard clip over. Dispenser lid opened further, tab released. Op test good."

Near Caronia Dr, Lyndhurst, OH 44124
Jason N.

Jason N.

WASHER WHIRLPOOL WTW7120HW0 "Cc unit not powering on, lid is locked. Customer sent pop to service@fredsappliance.comChecked power into unit, good at 123v. No status Led on main board, board receiving 123v. Unit needs main control. Popped lid lock to access m/s tag and let customer remove clothing. ; ordrng 1 W11394572 (LID LOCK) and 1 W11419051 (CONTROL BOARD)"

Near Fox Hill Trail, Mentor, OH 44060
Dan H.

Dan H.

WASHER MAYTAG MVWX655DW2 "Customer complaint that unit was not spinning or draining from clothes and now washer will not even come on, confirmed, control is receiving 120vac , unit needs new control; ordrng 1 W11419215 (Cntrl)"

Near E 124th St, Cleveland, OH 44108
Joe O.

Joe O.

WASHER MAYTAG MVWC400XW3 Cc: won’t power onFound no power to outlet. Ran extension cord to another outlet. Found breaker is reversed so on is off. Ran auto test and calibration. Op test ok

Near Perry Dr, Eastlake, OH 44095
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KRFF507HBS00 "Found temp setting on Celsius switch to feirenhiet temp was set at 33 fridge and 1 on freezer advise customer to leave at recommended also ran ice maker error test no error ran test 57,58,59 and 45 pass it harvest and fill ,opt test ok"

Near Walker Rd, Avon Lake, OH 44012
Jeff M.

Jeff M.

WASHER MAYTAG MHW6630HW0 I ran a cycle I found that the machines drain hose is not as high as it should be minimum height is 39 inches it is 30 inches from the ground it is causing a siphon effect I was able to show the customer. I told him the minimum height for the drain hose is 3 1/4 feet to a maximum of 8 foot foot

Near Lake Rd W, Ashtabula, OH 44004
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 The freezer door has a defect in the cabinet where the seal pushes into on the top corner. Causing the top of the door it’s not sealed correctly I try to adjust the seal and ended up ripping the seal needs a new door. This model comes with the seal attached to the door; ordrng 1 LW11037733 (dor-fip)

Near Coleridge Rd, Painesville, OH 44077
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KSCS25INSS00 "Cc unit not cooling. Customer has already replaced compressor and inverter board, now unit is not cooling below 15 degrees in freezer. Unit is unplugged when I arrived. Plugged in unit, Installed gauges, pressure on low side process stub, reading 2 psi. Pulled evap cover, let frost pattern develop. Frost pattern looks good on evap at this time, almost full first pattern. Unable to determine insufficient cooling issue without more information. Advised customer when they call back, to leave unit plugged in and running at least 24 hrs prior to our arrival."

Near Ransome Rd, Highland Heights, OH 44143
Jeff M.

Jeff M.

RANGE AMANA AGR5330BAW3 The upper gas valves just needed adjustments made I adjusted the valves individually unit tested good

Near Graham Rd, Pierpont, OH 44082
Dan H.

Dan H.

REFRIGERATOR AMANA ART318FFDW06 "Recovered refrigerant, installed compressor and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 3.7oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 W10890131, 1 W10891056, 1 W10890126, 1 W10890099, 1 W10890115, and 1 W10898074 from stock"

Near St Clair Ave., Cleveland, OH 44108
Jason N.

Jason N.

WASHER WHIRLPOOL WFW9200SQ00 "Installed new pressure switch. Op test no good. F20 error still present. Checked pressure switch wiring and connectors. Checked good. Checked flowmeter for resistance. Blew through flowmeter, flowmeter reading open. Unit needs flowmeter. ; ordrng 1 WPW10110225 (flowmeter7212), used 1 SHIPPING (shipping and handling) from stock"

Near Bishop Rd, Highland Heights, OH 44143
Joe O.

Joe O.

RANGE WHIRLPOOL WFG510S0AS2 "Cc: doesn’t stay heatingFound cookie sheets and panda in drawer under unit. Advised customer of pans sliding to the back of the drawer. Ran test bake to 350. Unit preheated, cycled heat. Unit averaged 365 degrees. Op test ok"

Near Euclid Chagrin Pkwy, Richmond Heights, OH 44143
Joe O.

Joe O.

DRYER WHIRLPOOL LEQ9030PQ0 Cc: not startingFound door switch broken. Needs door switchPart was replaced less then a year ago. Under 1 year warranty.Customer does not want to repair at this time

Near Belvoir Blvd, Beachwood, OH 44122
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRS325FDAM02 "The filter assembly is broken needs replaced; ordrng 1 W10862461 (housing), used 1 SHIPPING (shipping and handling) from stock"

Near Hale Rd, Painesville, OH 44077
David R.

David R.

DISHWASHER WHIRLPOOL WDF330PAHW2 "Cc feels like dishes aren’t drying all the way. Let customer know dishes will not be completely 100% dry but there are ways to use the unit to dry to best capability. First off, customer does not have any rinse aid, advised per owners manual to use rinse aid along with Heat Dry for best drying performance. Also use the option high temp as well. Ran diagnostics, no error codes. Ran through diagnostics. Heater came on last. Poured water on heater to show customer it is working properly. Unit test good. Op test ok."

Near Longmead Ave, Cleveland, OH 44135
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRS571CIDM01 "Cc unit stopped making ice Ran icemaker test found ice mold not rotating getting error 23 motor failureNeeds ice makerEst only ; ordrng 1 W10873791 (icemaker), used 1 SHIPPING (shipping and handling) from stock"

Near Hudson Rd, Kent, OH 44240
Gabriel P.

Gabriel P.

DISHWASHER WHIRLPOOL WDT710PAYM6 Pump motor not running is humming ordering ; ordrng 1 WPW10482480 (pump&motor) and 2 WPW10503548 (retainer)s

Near N Hayes St, Avon, OH 44011
Brian M.

Brian M.

DRYER MAYTAG MED7230HW0 Cc of noise Found noise possibly coming from rollers Would like to replace rollers when control comes in ; ordrng 1 4392067 (dryer repair kit)

Near Topaz Terrace, Streetsboro, OH 44241
Jason N.

Jason N.

DISHWASHER MAYTAG MDB4949SHZ0 "Cc unit not drainingFound unit no powering on. Checked power into unit from outlet, good at 121v. Checked connections in j-box. Found hot wire burnt and wire nut melted. Cut back to good wire on both hot and neutral. Replaced wire nuts. Power restored to unit. Ran cancel drain, drained water out of unit. Started wash cycle. Op test good."

Near Halburton Rd, Beachwood, OH 44122
Joe O.

Joe O.

WASHER MAYTAG MVWC565FW2 Cc: not cyclingFound error code f8e1(long fill no fill). Found drain tube sitting on the floor. Advised customer drain needs to be at 38 inches. Ran auto test and calibration. Op test ok

Near E 142nd St, Cleveland, OH 44120
Joe O.

Joe O.

REFRIGERATOR MAYTAG MFT2772HEZ00 Installed led module. Op test ok

Near Melzer Ave, Cleveland, OH 44120
Brian M.

Brian M.

KITCHEN WHIRLPOOL WDF590SAJM0 Cc of unit not drying Found error of f7e1 heating circuit open Ran test cycle found heater functioning Needs control also upper spray arm is not staying in place due to clip Needs upper spray arm ; ordrng 1 W11306302 (cntrl-elec) and 1 WPW10498900 (spray arm)

Near Egret Ct, Streetsboro, OH 44241
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL GS6NBEXRL00 "Customer complaint of ice on bottom of frz, confirmed, found evap drain clogged, removed drain tube, tube not clogged, cleared ice, cleared blockage in line running through cabinet for evap drain, op test good, customer asked about a range on extended coverage that had an ignitor replaced almost 2 weeks ago, peeked under broiler at ignitor, seen ignitor physically broken, advised calling back the previous company who performed repair for them to use their part warranty to replace"

Near Long Boat Cir, Strongsville, OH 44136
David R.

David R.

DRYER GE GTD65EBSJ3WS Replaced baffle part. Tested good. Op test ok

Near Kings Post Pkwy, Rocky River, OH 44116
David R.

David R.

REFRIGERATOR KITCHENAID KRFC704FPS04 "Cc unit is not cold enough. 41 degrees in FF, just came out a defrost. Asked customer did anything thaw out or spoil, answered No. Checked unit, making ice correctly. In freezer all food is frozen and firm. All food feels cold, nothing out of the ordinary. Butter and ice cream is solid. Advised customer to make sure food or items isn’t blocking vents and stopping airflow. Can also per owners manual option to max cool. Ran through diagnostics, tested all thermistors and all fans. Gaskets are good. Unit has enough air circulation. All components check good. Unit is working. Op test ok."

Near Amesbury Dr, North Olmsted, OH 44070
Dan H.

Dan H.

REFRIGERATOR AMANA ART318FFDW06 "Unable to installed evaporator I do not have the correct fitting to install , called whirlpool techline spoke to Rich , gave part number needed and said there is a service pointer coming out soon for that; ordrng 1 W11400737 (Coupler), used 1 W10891067, and 1 W10890290 from stock"

Near St Clair Ave., Cleveland, OH 44108
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Customer did not move into home until September 25th 2019 and had documentation of this though registration says ends in April, advising customer to call wpl customer svc to see what is acceptable coverage and to get a concessions number to cover repair, cust complaint unit not cooling, confirmed room temp, fans running, compressor was not, compressor is hot, start dev keeps resetting but compressor is seized, unit needs compressor, customer will be using home warranty for coverage if wpl will not accept move in, customer may call to have tech speak with home warranty to give estimate and explain issue in order to cover, * not scheduling at this time; ordrng 1 WPW10143759 ( DRIER) and 1 WPW10507886 (compressor), used 1 SHIPPING (shipping and handling) from stock"

Near Plainfield Ave, Brooklyn, OH 44144
Gabriel P.

Gabriel P.

WASHER MAYTAG MHW5500FW0 "Found error code f9e1 long drain found lots of hair tie inside drain pump clear out,opt test ok"

Near Whispering Pines Pl, Lorain, OH 44053
Jeff M.

Jeff M.

DRYER GE MEDC400VW0 "The door switch is broken est only ; ordrng 1 WP3406107 (switch-dor), used 1 SHIPPING (shipping and handling) from stock"

Near Chimney Ridge Dr, Madison, OH 44057
Joe O.

Joe O.

REFRIGERATOR MAYTAG MFI2269FRZ02 Installed glides. Tested. Op test ok

Near Nelson Ave, Cleveland, OH 44105
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 Installed ff fan kit and cleared out ice build up OP Test Ok

Near Morgan Trail, Aurora, OH 44202
Jeff M.

Jeff M.

WASHER WHIRLPOOL MVWB765FW3 The unit has a miscommunication error needs a new main control and UI; ordrng 1 W11135391 (console) and 1 W11195970 (cntrl-elec)

Near Gageville-Monroe Rd, Kingsville, OH 44048
David R.

David R.

REFRIGERATOR WHIRLPOOL WRS325SDHW Replaced door. Good. Op test ok

Near Haydens Arbor, Elyria, OH 44035
Joe O.

Joe O.

WASHER AMANA NTW4516FW3 Cc: not running through cyclesFound drain sitting on floor. Advised customer about drain. Found error code f8e1(long fill no fill). Ran auto test and calibration. Op test ok

Near E 144th St, WARRENSVL HTS, OH 44128
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRT541SZDM00 "Cc: not coolingFound compressor is running. Found leak at condenser line on compressor. Recovered refrigerant, repaired leak. Put unit into 28 inch vac for 15 mins, recharged with 4.9oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok"

Near Mayfield Rd, Cleveland, OH 44106
David R.

David R.

MICROWAVE WHIRLPOOL UMV1160CW7 "Customer had POP for unit, checked entitlement. Not turning on. Switches blew out fuse. Ordering switches and fuse.; ordrng 1 W10138793 (fuse) and 1 W11244494 (interlock), used 2 W10138793 (FUSE, MICROWAVE) from stock"

Near Longmead Ave, Cleveland, OH 44135
Jason N.

Jason N.

DRYER WHIRLPOOL WED5800EW "Cc unit burning smellCust states now unit does not power on at all, but a burning smell did exist when unit was operational. Checked power in to unit, found L1 or L2 leg missing, 122v from other hot L to neutral. Advised customer to contact electrician at this point, as it’s possible his 240v receptacle may have a burnt wire/connection which may be the source of his burning smell."

Near S Bay Cove, Painesville, OH 44077
Gabriel P.

Gabriel P.

SXS REFRIGERATOR KITCHENAID KSC23C8EYY01 "Found evap on fridge frozen with ice check thermistor on control read open also control relay is defective ; ordrng 1 W10316760 (thermistor) and 1 WPW10235503 (cntrl-elec), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"

Near E 40th St, Lorain, OH 44055
Corina B.

Corina B.

DRYER AMANA NED4655EW1 "CC that the unit is not heating. Dryer does not have a vent on the back. Checked the outlet, good. Turned dryer on timed dry cycled to 215* then cycled off. Turned air dry, no heat. Working as designed."

Near Denison Ave, Cleveland, OH 44109
Joe O.

Joe O.

RANGE WHIRLPOOL WFG525S0HS1 Cc: door not shuttingFound hinge broken. Needs hinge kit; ordrng 1 W10347464 (hinge-door)

Near Dynes Ave, Cleveland, OH 44128
Corina B.

Corina B.

REFRIGERATOR MAYTAG MFW2055FRZ00 "Recovered refrigerant, replaced compressor and drier, pulled 28vac w/ pump, watched, good, charged 4.23 oz r134a, unit cooling, pressures good, op test ok advised cust to replace the plastic waterline with a braided flex line or copper."

Near Carrington Ave, Cleveland, OH 44135
Jason N.

Jason N.

WASHER WHIRLPOOL WTW8540BW "Could not install drive hub. 2 hub screws corroded, stripped out, had to drill heads off to remove old hub. Hub stuck to shaft, had to hammer off. Found drive shaft splines corroded and round, which caused the drive hub to wear. Unit needs drive shaft/ bearing kit and basket.; ordrng 1 W10435302 (bearing) and 1 W10549509 (basket)"

Near Edgewood Rd, Beachwood, OH 44122
Gabriel P.

Gabriel P.

OTR MICROWAVE KITCHENAID KMLS311HBS3 Replace parts opt test ok

Near Quarry Lakes Dr, Amherst, OH 44001
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL KRFF302ESS01 "Recovered refrigerant, replaced compressor, evap and drier, pulled 28vac w/ pump, watched, good, charged 5oz r134a, unit cooling, pressures good, op test ok"

Near Arthur Ave, Lakewood, OH 44107
David R.

David R.

REFRIGERATOR KENMORE 596.711041 "Cc unit not cooling. Compressor will turn on for about 5 seconds then back off. Used compressor tester, good. You can hear rattling in the start device. 120vAC coming down to compressor. Bad start device. Ordering start and cap. ; ordrng 1 WP12555902 (overload) and 1 WP65889-4 (capacitor), used 1 SHIPPING (shipping and handling) from stock"

Near Highland Park Blvd, Lorain, OH 44052
Jason N.

Jason N.

WASHER WHIRLPOOL WTW5000DW1 "Cc unit making squealing noiseRan auto test, confirmed squealing in spin. Found splutch wore, shavings around splutch ring. Replaced using truck stock. Reran auto test, squealing even worse. Found excessive side to side movement in basket. Gearcase shaft bearing is wore. Unit needs gearcase. Customer not repairing at this time, estimate only. ; used 1 W10721967 (PULLEY) from stock"

Near Karen Dr, Chardon, OH 44024
Corina B.

Corina B.

WASHER WHIRLPOOL WFW5620HW0 "CC that the unit is full of water and does not open. Tub full with water. F8e3 overflow, f9e1 long drain. Checked the drain pump clear. Will need a new drain pump. ; ordrng 1 W11458345 (Drain pump) and 1 W11316246 (Switch)"

Near Auburn Ave, Cleveland, OH 44113
Corey L.

Corey L.

DRYER WHIRLPOOL WFW6620HW1 "Customer complaint digital display does not show all the full symbols, confirmed on some cycles some of the numbers are not fully illuminated, found four prong power cord installed incorrectly and stress relief not installed, installed stress relief and corrected power cord, display still not fully lit, unit needs console and main board, noticed customer has foil style vent, advised this is a potential fire hazard and should be replaced with a semi solid or solid rigid metal style vent; ordrng 1 W11319991 (cntrl-elec) and 1 W11322905 (cntrl-elec)"

Near Som Center Rd, Solon, OH 44139
Gabriel P.

Gabriel P.

WALL OVEN JENN-AIR JES9900BAB "Found heating element open ordering ; ordrng 1 WPW10310274 (elmnt-bake 65.08), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"

Near Whispering Pines Pl, Lorain, OH 44053
David R.

David R.

RANGE WHIRLPOOL WEE510S0FS2 Cc unit not turning on. No commands. Unit is getting 240v. Went through tech sheet/ wiring sheet for UI and control. Ordering both controls**place on cancellation list ; ordrng 1 W10893947 (panl-cntrl) and 1 W10894098 (cntrl-elec) and 1 WP3196548 (fuse-thrml)

Near Edison St, Oberlin, OH 44074
Corey L.

Corey L.

MICROWAVE MAYTAG MVWP575GW0 "Customer complaint washer not draining, confirmed, water in tub and can be heard trying to pump when plugged in, cycle stuck on fill and will not cancel, unit will not go into diagnostics, unit needs new main board, tech to bring bigger shop vac for return since gasket is 75% full; ordrng 1 W11411581 (CNTRL )"

Near Hickory Hill Rd, Chagrin Falls, OH 44022
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 Will need the control and harness; ordrng 1 W11033168 (Wire harness) and 1 W10843055 (Control)

Near Heatherglen Dr, Mentor, OH 44060
Brian M.

Brian M.

WASHER CROSLEY CAW42114GW1 "Cc unit not powering on Found unit getting proper power Found control indicator light not on Needs main control board Unit has sticker on washer that says 10 year warranty Customer to reach out to whirlpool ; ordrng 1 W11165870 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

Near Lander Rd, Mayfield Heights, OH 44124
Corina B.

Corina B.

WASHER HOTPOINT HSWP1000M4WW "CC that there is oil and water leaking. Found the gearcase is leaking oil and water. The motor is covered in oil and water. Will need a new gearcase and motor.; ordrng 1 WH38X10019 (Shaft) and 1 WH20X10093 (Motor), used 1 Shipping from stock"

Near Miles Rd, Solon, OH 44139
Brian M.

Brian M.

OTR MICROWAVE WHIRLPOOL WMH32519HV5 Cc unit made popping noise Plugged unit in and at start of test unit made a popping noise Unplugged and plugged back in ran several test with no issue Unit is heating Removed control board and inspected no issue found on control Inspected transformer found lead wire to be chard going to capacitor also found a oil in capacitor Needs transformer capacitor and diode ; ordrng 1 W11446747 (Transformer) and 1 W10850446 (capactr-mg) and 1 W11256462 (diode)

Near Willow Way, Kent, OH 44240
Jason N.

Jason N.

DISHWASHER MAYTAG MDB8959SKZ0 "Cc unit not draining and error code f9e1Ran diagnostics, confirmed code f9e1 for drain problem. Pulled drain pump, found metal debris from drain pump impeller. Unit needs drain pump, waiting on pre Id drain to ship.; saved tckt"

Near Summerwood Dr, Painesville, OH 44077
David R.

David R.

DISHWASHER KITCHENAID KDFE104DSS2 "Cc dishes not washing, seems tie pod is sitting at the bottom. Ran a normal cycle, heard water meter unit but not washing, cancelled out. Put into diagnostics. 4-3,6-4,7-1 error codes. Looked through tech sheet. Followed steps for wash motor. Replaced from t/s. Ran diagnostics ode again, heard wash motor come on and was spraying, heater came on at the end of cycle. Unit test good. Advised rinse aid was low, to refill. Op test ok.; used 1 WPW10605057 (PUMP AND MOTOR ASSY 171.66) from stock"

Near Fairway Dr, Oberlin, OH 44074
Dan H.

Dan H.

DRYER MAYTAG MEDC465HW0 "Customer complaint that unit is not heating, confirmed, found unit is not receiving correct power from supply, advised customer that they need an electrician to correct power supply , unit is operating as designed"

Near E 195th St, Euclid, OH 44117
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KRMF706EBS01 "Cc: not cooling properlyFound temps in ff section at 52 degrees, freezer at 22 degrees. Found ice maker error code e2(motor lost position). Found ff evap frosted over. Found all gaskets are sealing. Found thermistor in correct location. Needs ff evap fan and harness, evap cover, and ice maker.; ordrng 1 W11087438 (motor-evap) and 1 W11256332 (cover-evap) and 1 W11294907 (icemaker)"

Near Barchester Dr, Painesville, OH 44077
Joe O.

Joe O.

WASHER MAYTAG MVWC555DW1 Cc: grinding noise during agitationFound wash plate free spinning on gear case. Found wash plate stripped out. Needs wash plate; ordrng 1 W10902814 (washplate)

Near Cherry Hill Dr, Painesville, OH 44077
Jeff M.

Jeff M.

RANGE WHIRLPOOL WFG320M0BW2 Installed new part unit tested good

Near Mill St, Conneaut, OH 44030
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Customer complaint fridge making a loud noise but is not making it now, could hear noise from frz evap, found frost building up just under fan, gaskets are good and doors closing correctly, changed to basic defrost and advised to monitor, quoted for evap fan with harness if problem persists; used 1 SHIPPING (shipping and handling) from stock"

Near Hawthorne Trace, Independence, OH 44131
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Customer complaint lights went out in frz then ceiling in ff, confirmed, found frz led module failed, replaced with part sent, op test good"

Near Camden Ct, Broadview Heights, OH 44147
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WSF26C3EXF01 "Cc unit doors not closing properly and condensation in ff sectionFound Ff door lower then freezer door, rubbing on bottom kick plate, top of door uncovering cabinet, large gap. Adjusted door height using door jack screw. Adjusted cabinet using leveling legs. Doors evened up, both doors sealing to cabinet, and gravity closing. Op test good."

Near Perkins Dr, Mentor, OH 44060
Joe O.

Joe O.

DRYER SAMSUNG DV350AER/XAA01 "Cc: not startingFound outlet thermostat open. Cust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard. Needs outlet thermostat.; ordrng 1 DC47-00016A (thermostat1310), used 1 SHIPPING (shipping and handling) from stock"

Near Venus Rd, Chardon, OH 44024
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Installed control, set to recommenced. Set freezer damper to min. Advised customer to allow 24 hrs for unit to regulate temperature. Op test good."

Near Reynolds Rd, Mentor, OH 44060
Dan H.

Dan H.

DRYER AMANA NED4655EW1 "Customer complaint that unit is not heating, started normal dry cycle, unit heated, found outside vent clogged, cleared, unit is operating as designed"

Near E 78th Pl, Cleveland, OH 44103
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL KRFF507ESS01 "Customer complaint that unit is not cooling, customer put unit in showroom mode, took out of showroom mode, ran test 4, fans are running, compressor is running, no frost pattern on evaporators , unit needs new fresh food section evaporator and compressor, parts and labor covered under extended warranty, ; ordrng 1 W11116006 (Evaporator) and 1 W10832994 (Compressor)"

Near W 58th St, Cleveland, OH 44102
Jason N.

Jason N.

REFRIGERATOR FRIGIDAIRE FFSS2614QS4A "Cc unit leaking water from underneathFound ice buildup on freezer bottom. Evap drain clogged. De-iced freezer, steamed drain tray and drain hole. Op test good."

Near E 293rd St, Willowick, OH 44095
Brian M.

Brian M.

DISHWASHER KITCHENAID KUDE60FXSS1 "Cc unit still leaking Found upper rack pushing against door due to weak failing upper rails per special code S22916 rails are covered fully Replaced rails from back stock Leak still there Spoke to BJ He advised me to inspect lower spray arm Found spray arm to have a big hole in the side of it causing water to spray at left side Needs lower arm Customer to install ; ordrng 1 WPW10320512 (arm-spray), used 1 SHIPPING (shipping and handling), 1 W11259786 (Rail), and 1 W11259785 (Rail) from stock"

Near Sweet Grass Cir, Aurora, OH 44202
Joe O.

Joe O.

FREEZER GE FCM11PHBWW "Cc: not coolingFound temps at 66 degrees. Compressor not running on arrival. Found connections on compressor burned up. Ohmed out winding, found 23.7 ohms, 14.6 ohms, and 12.3 ohms. Connected compressor tester. Compressor struggling to start. Needs compressor, pic, overload, and drier. Customer does not want to repair at this time"

Near Mountain Quail Pl, Painesville, OH 44077
Jason N.

Jason N.

DISHWASHER WHIRLPOOL DU1145XTPBA Cc unit needs cleaned outCust stated previous owner ran the unit with the manual inside and now there’s paper debris everywhere inside. Confirmed paper bits stuck under filter screen and in chopper assembly. Pulled upper screw and chopper assembly apart. Cleaned out paper debris. Reassembled. Ran wash test then cancel drain. All functions normal. Op test good.

Near Chestnut Hill Dr, Willoughby, OH 44094
Joe O.

Joe O.

RANGE MAYTAG MES8800FZ0 Installed blower fan. Ran test bake. Op test ok

Near S Forest Dr, Painesville, OH 44077
Corina B.

Corina B.

WASHER WHIRLPOOL GHW9150PW2 "CC that the unit will not fill. Ran diag F2 long drain. Checked drain pump, clear. Started a rinse and spin, drained. Checked the hot and cold valve, good. Working as designed."

Near Dorset Ln, Solon, OH 44139
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRT348FMEZ00 Removed the old compressor and evaporator there was no Freon to recover. Soldered the new parts in place held a 30 inch vacuum. Added 4.16 ounces of Freon to the system a frost pattern developed. Unit tested good recommended for 24 hours before using the unit

Near Austinburg Rd, Ashtabula, OH 44004
Jason N.

Jason N.

WASHER WHIRLPOOL WTW6400SW0 "Cc unit needs suspension springsCustomer thinks the suspension rods need replaced again. Ran diagnostics, no codes stored in history. Ran manual spin test, bearing noise loud and basket vibrating. Unit needs tub bearing kit. Suspension springs also weakened, most likely due to basket vibration with worn bearings, unit needs suspension springs as well. Replaced tub bearings and tub seal using truck stock. Ran auto test, op test good, will install suspension springs on next visit. ; ordrng 1 W10820048 (suspension7688), used 1 SHIPPING (shipping and handling), and 1 W10435302 (BEARING) from stock"

Near Hickory Dr, Lyndhurst, OH 44124
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KRFC704FPS03 Cc icemaker is loud when making ice Found things to be normal but replaced ice maker anyways Advised on page 32 and 33 normal nosies page OP Test Ok

Near Chagrin Falls, OH 44022
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF555SDHW01 "Customer complaint that unit is not making a lot of ice, confirmed, cycled ice maker , ice maker making grinding/clicking noise through whole cycle, unit needs new ice maker ; ordrng 1 WPW10300024 (Ice maker)"

Near Woodward Ave, Lakewood, OH 44107
Jason N.

Jason N.

WASHER MAYTAG MVW7232HW0 Installed HMI overlay. Ran diagnostics test. All functions passed. Op test good.

Near Iroquois Ave, Mayfield Heights, OH 44124
David R.

David R.

DISHWASHER WHIRLPOOL WDF520PADM7 "Cc dishes not coming clean. Started up a normal wash. Heard the drain come on, then unit filled with water. After that, wash motor came on and started spraying water around. Opened door up a couple of times through cycle and saw the wash arms moving and rotating. Cancelled out, all water drained. Ran diagnostics mode. No error codes. All components working correctly. Found sprayer arms most of the holes clogged up with debris. Cleaned out a much as possible. Filter had a little debris in it as well. Cleaned out. Ran unit, good. Saw and add side that rinse aid is empty, per owners manual using rinse aid along with high temp and heat dry will have good cleaning and drying performance. Also advised to make sure hot water is at sink before running dishwasher. Unit test good. Op test ok"

Near Miller Dr, North Ridgeville, OH 44039
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF535SWHZ03 "Replaced part. Tested, good. Op test ok"

Near E River Rd, Columbia Station, OH 44028
Dan H.

Dan H.

RANGE WHIRLPOOL WFG540H0AE0 "Customer complaint that broiler is not igniting, confirmed, unit needs new broil burner and igniter harness; ordrng 1 WPW10701462 (Harness), used 1 W10439242 (Burner) from stock"

Near Lakeland Ave, Lakewood, OH 44107
David R.

David R.

WALL OVEN KITCHENAID KOCE500ESS09 "Replaced switches. Old switches tested good. Ran a test, with cup inside, good. Advised to make sure not to let oven door slam, that could cause microwave door to also pop open just enough for door to seem open. Make sure microwave door is firmly closed, spring switch on right side. Have to make sure door is being closed properly. Unit test good. Op test ok."

Near Capri Ln, North Ridgeville, OH 44039
Corey L.

Corey L.

WASHER WHIRLPOOL WTW5000DW1 "Customer complaint washer not spinning clothes all the way out, confirmed, hub failed, unable to remove wash plate during diagnosis, unit needs hub W10528947 and washplate W10752283, quoted, customer does not want repair at this time ; used 1 SHIPPING (shipping and handling) from stock"

Near Fireside Trail, Broadview Heights, OH 44147
Corina B.

Corina B.

WALL OVEN KITCHENAID KEBS207SSS04 CC that the upper oven bake does not work and the lower does not work. Cabinet damaged from use pulling it in and out. The screws do not hold the unit anymore. Cust does not want us to pulling the unit out. Broil works on the upper. Lower does not heat. Called t/l Ed file # 7728696763 to hav the customer to call whirlpool.

Near Claver Rd, University Heights, OH 44118
Corey L.

Corey L.

DISHWASHER KITCHENAID KUDP01FLSS6 "Replaced latch and strike, op test good"

Near Barnsley Way, Broadview Heights, OH 44147
Corey L.

Corey L.

COOKTOP ELE JENN-AIR JED3430WF01 "Customer received damaged parts, the switch was shipped in same package with each one damaged, will need reordered, please request separate shipping per part; ordrng 1 WP8273994 (elmnt-surf) and 1 WPW10222828 (switch-inf)"

Near Warwick Ct, Aurora, OH 44202
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Customer complaint of frost build up on freezer section ceiling, sealed liner to cabinet, leveled unit, advised customer to monitor"

Near W 57th St, Cleveland, OH 44144
David R.

David R.

REFRIGERATOR KITCHENAID KSC24C8EYY02 "Cc not cooling, UI not sitting right. Temps in FF and FZ read 70*. Found non coated evap in FF. Talked to Brian. Will need new evap. Also air could of got sucked in lines, replace compressor as well. Thermistor warn down and corroded. Will need comp, evap, UI, thermistor. Requesting another tech to help with sealed system job.***set as a 4 job count. Tight space ; ordrng 1 W10309988 (compressor) and 1 W10316760 (thermistor) and 1 W11323058 (UI CONTROL) and 2 WPW10143759 (dryer)s and 1 WPW10643261 (evaporator), used 1 SHIPPING (shipping and handling) from stock"

Near Center Ridge Rd, Westlake, OH 44145
Corina B.

Corina B.

WASHER WHIRLPOOL WFW8620HW1 "CC that the clothes have smell. Started a quick cycle. Checked the drain hose, not in drain stand to far. Washer was sitting for a couple of months with no one using it. Did do a clean cycle. Optest ok."

Near Severn Rd, Cleveland Heights, OH 44118
Jason N.

Jason N.

FREEZER WHIRLPOOL WZF34X20DW01 Installed unit door. Gasket sealing good. Op test good.

Near Fay Dr, South Euclid, OH 44121
Jeff M.

Jeff M.

REFRIGERATOR KITCHENAID KRFF300EBS00 The water Reservoir froze up again. This time I took the right reservoir outs added Permagum to every seam and seal. I found a lot of air leaks with the permit gum in place there is no air leaks now should not freeze anymore

Near W Prospect Rd, Ashtabula, OH 44004
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRS315SDHZ The client said that the fridge leaked. I took the front rear panel off the machine checked all the waterline connectors everything appeared to be fitted correctly. Cannot find signs of leaking. The unit was not plugged in. I recommend it for the machine to be plugged in for a few days if it does not leak they should just go ahead and resell it

Near Dillon Dr, Ashtabula, OH 44004
Corey L.

Corey L.

REFRIGERATOR KENMORE 253.7072241 "Customer complaint freezer not cooling, confirmed temp was 50, found suction on evap with ball of ice, compressor is whining and very hot, unit needs evap and compressor, quoted, customer does not repair at this time, WPW10143759, 297414901, 297406910; used 1 SHIPPING (shipping and handling) from stock"

Near Morgan Trail, Aurora, OH 44202
Corey L.

Corey L.

WASHER WHIRLPOOL WFW75HEFW0 "Customer complaint washer makes a loud noise when spinning, started test cycle, ran high spin, no noise heard, found front shocks W10474367 (2) failed creating basket to hit sides, quoted, customer does not want repair at this time ; used 1 SHIPPING (shipping and handling) from stock"

Near Westview Dr, Brecksville, OH 44141
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KRFC300ESS03 Cc: damper noiseCustomer showed video of damper. Unit has excessive damper noise. Needs damper; ordrng 1 WPW10594329 (control)

Near Fields Rd, Chagrin Falls, OH 44023
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRR56X18FW02 "Cc: not cooling properlyCustomer stated rear panel was frosted over. They shut the unit to thaw it. When they tried to turned it back on it control would not allow them to. Customer stated unit has been working since Friday night. Found temps at 45 degrees, unit was off upon arrival. Ran manual defrost. Unit is defrosting. Needs control and evap thermistor; ordrng 1 W11253231 (contrl-box) and 1 WPW10383615 (thermistor)"

Near Bramshill Cir, Chagrin Falls, OH 44023
Corina B.

Corina B.

REFRIGERATOR GE PFSS5NJWASS "CC that the unit it is not cooling after a power outage. Unit was unplugged. Plugged unit in fans, running. Compressor did not start. Jumped the compressor out, started running. 1 amp when running. Checked the voltage 120 to inverter. Will need the inverter and Advised cust we might need the main control.; ordrng 1 WR55X10956 (Main control) and 1 WR49X10283 (Inverter), used 1 Shipping from stock"

Near Rose Blvd, Highland Heights, OH 44143
Joe O.

Joe O.

RANGE KITCHENAID KFED500ESS03 "Cc: paint chipping on interiorFound paint chipping on upper oven interior spot is roughly 1/4” x 6”(took pics). Called whirlpool tech line spoke with Ed, advised him of the chipping paint. Asked about touch up paint for unit, he stated with the chip being that big it can not repaired. He stated to post pics to service bench. Advised customer the unit is going up for review, and someone should be contacting them."

Near Butternut Rd, Burton, OH 44021
David R.

David R.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Replaced part. Steamed all ice off evap. Give 24 hours to return to normal temps. Op test ok

Near W Oviatt Rd, Bay Village, OH 44140
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Ran entitlement, good. Cc of cloudy water. Advised to flush system if not already done. 4 gallons of more to flush out. First cup of water was cloudy. I ran about 6-7 cups of water and water was clear. Went over owners manual with customer as far as water dispensing and filtration goes. Water comes from house, through filter and to dispenser. After purging per owners manual. If some cloudiness appears in cup, can be caused by air in line. Unit is good. Op test ok"

Near Russell Rd, Bay Village, OH 44140
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL KFXS25RYMS2 "Customer complaint ice not being made, confirmed, found ice maker jammed towards the front, cleared jam and cycled, op test good, raised feet a little to level ice maker"

Near Derbyshire Rd, Cleveland Heights, OH 44106
Corina B.

Corina B.

WASHER WHIRLPOOL WTW5000DW1 CC that the unit is making a noise. Found the drain pump is seized. Found a nail in the drain pump. Cleared drain out. Optest ok; saved tckt

Near Lakeshore Blvd, Euclid, OH 44132
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRT104TFDW00 "Customer complaint of really loud popping noise, noise is normal contracting and expanding of inside walls, unit is operating as designed"

Near Maple Heights Blvd, Maple Heights, OH 44137
David R.

David R.