We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB0
Near Kent, OH 44240
Brian M
Job Details: 11/23/2022
Cc upper rack broke Customer had adjuster kit Installed adjuster kit OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFC0
Near Andover, OH 44003
Dan H
Job Details: 11/23/2022
"Customer complaint of error code, ran diagnostics found f8e3(over flow condition) error code , ran test cycle, valves open, unit filled to normal water level, unit completed test cycle, started normal wash cycle, unit filled and began washing, installed new pressure switch, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Parma Heights, OH 44130
Gabriel P
Job Details: 11/23/2022
Ran diagnostic test found no error code and heater was on and temp was 294 unit working as design
We serviced a
FRIGIDAIRE WASHER
Model FAFW3921N0
Near Garfield Heights, OH 44125
Marie V
Job Details: 11/23/2022
Replaced control panel. Tested unit. Pass. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Garfield Heights, OH 44128
Jason N
Job Details: 11/23/2022
Installed pump and motor. Ran test cycle. All functions passed. Op test good.
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Cleveland Heights, OH 44112
Joe O
Job Details: 11/23/2022
"Cc: not locking, not filling enough, not washingFound no stored error codes. Ran auto test and calibration. Ran normal cycle. Found unit filling properly. Ran drain and spin. Lid is locking and unit spinning. Unit functioning as designed. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Aurora, OH 44202
Corina B
Job Details: 11/23/2022
"CC that the unit is leaking. Started a cycle, let run for 45 minutes no leaks. Working as designed. Cust did ask if you could use dish soap in the dishwasher. Advised cust to not use dish soap or it will leak. Opt test ok"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QF6A
Near Geneva, OH 44041
Dan H
Job Details: 11/23/2022
"Installed new tub and lowers gasket, op test no good , found crack in spray arm, unit needs new spray arm; ordrng 1 5304507158 (Spray arm)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near Avon Lake, OH 44012
Angel
Job Details: 11/23/2022
Replaced main control board fan with harness and thermistors and pan kit. Opt test ok.
We serviced a
KITCHENAID RANGE
Model KOSE507ESS01
Near Moreland Hills, OH 44022
Jason N
Job Details: 11/23/2022
Installed thermal fuse. Ran bake test to 350 degrees. Good preheat. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJW00
Near Lyndhurst, OH 44124
Manny
Job Details: 11/23/2022
"Cc unit freezing up in the fz, verified and found drip tray and drain cover in ice, removed evap cover and steamed(45mins) drip tray and drain, tested components and all good, found foam frozen in the drain, cleared ice and foam and water drain looked at the drain pan on back and water draining properly and so pieces of foam coming out of the drain opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDW09
Near Cleveland Heights, OH 44121
Joe O
Job Details: 11/23/2022
"Cc: flooding floorCustomer showed video of water build up on floor. In video it looks like way too much water to be from the unit just cycling the ice maker. Customer stated it hasnt done it in the past 2 weeks, ice maker is still on. There is no water dispenser. Cust has a plastic waterline attached to refrigerator (see pic), explained the flooding hazard?associated with this type of waterline and advised cust to replace with a copper waterline to prevent flooding. Ice maker cycled with no leaking.found drain pan currently holding water, not leaking.un able to duplicate issue. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM00
Near Avon Lake, OH 44012
Marie V
Job Details: 11/23/2022
"Cc that whent to use ice in fresh food and all lights when off, later unit started leaking from dispenser and ice maker stopped making ice. Confirmed. Is dripping fron fresh food section, ice maker fan not working, also all lights are off. Unplugged unit and unplugged deli control. Plugged in unit. All lights came back on and ice maker fan stared working. Found ice inside top ice maker, is working and freezer ice maker as well. Cust will not replace. ; ordrng 1 W11170612 (Harness) and 1 WPW10677119 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8959SKW0
Near Streetsboro, OH 44241
Brian M
Job Details: 11/23/2022
Installed housing Issue of leak remained Found house pressure to high causing water to shoot past fill housing Adjusted supply valve accordingly
We serviced a
FRIGIDAIRE RANGE
Model MGF354BFDB
Near Geneva, OH 44041
Dan H
Job Details: 11/23/2022
"Customer complaint that left front burner is not lighting and right front burner is too low, confirmed, found right front burner oriface clogged, found left front igniter not arcing properly, unit needs oriface cleaned and igniter ; ordrng 1 316011200 (Igniter), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Aurora, OH 44202
Corina B
Job Details: 11/23/2022
CC that the unit is leaking. Confirmed. Found the diverter leaking. Replaced the pump and motor. Ran a calibration. Took pictures of damage in the basement from the leak. Opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Lorain, OH 44053
Angel
Job Details: 11/23/2022
Cc that unit started freezing again. Went to back of unit and ohmed out thermistor like BJ asked me to and the thermistor being under ice was reading 38kohms which is below zero so it was accurate so I replaced control board steamed out frost from evaporator and ran test for defrost heater again and its receiving 120vac and heating as well spoke with BJ about what I did and stated we should be good now with replacing main board Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Bay Village, OH 44140
Gabriel P
Job Details: 11/23/2022
"Found little nip on right corner advise customer if he wants me to order a new one but he said it was not a big deal told wants we replace is set and done he said to replace it so Replace panel,opt test ok"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Richmond Heights, OH 44143
Joe O
Job Details: 11/23/2022
Installed drain pump. Ran test cycle. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WFE714HLAS0
Near North Ridgeville, OH 44039
Marie V
Job Details: 11/23/2022
"Replaced heating element, preheat oven to 350*. Pass. Op test ok"
We serviced a
JENN-AIR COOKTOP GAS
Model JGC7636BS01
Near Solon, OH 44139
Brian M
Job Details: 11/23/2022
Cc front right burner not igniting Found burner cap not installed properly Fixed cap OP Test Ok
We serviced a
KENMORE WALL OVEN
Model 911.47819202
Near Painesville, OH 44077
Joe O
Job Details: 11/23/2022
"Cc: customer installed new control, unit still not workingFound mounting tabs on ui broken, unit has only 1 screw holding control in. screw shorted across transformer. Found unit incorrectly wired. Unit is receiving 250v. Advised customer of potential shock hazard with control being mounted the way it is. Ran test bake. Found unit still not heating. Needs control and uiUi is no longer available.; ordrng 1 WB18T10303 (oven control w/harne) and 1 WB36T10647 (Console(discontinued))"
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS08
Near North Ridgeville, OH 44039
Marie V
Job Details: 11/23/2022
"Cc that unit started getting evaporator frozen again. Confirmed, theres a service pointer, talks about new control, correct control has 1 label. Da,age control has doubled. Unit had double label. Replaced control and Ui. Defrosted all ice on evaporator. Set temps to recommended. Op test okBrought ui for return"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Lorain, OH 44053
Angel
Job Details: 11/23/2022
"Cc that unit is not heating. Verified power and its receiving the 240vac verified the thermal fuse, thermal fix, cut off, high limit and heating element and everything was good but unit will not heat checked timer and when its suppose to heat its stuck open and timer will not advance unit will need timer. Gave customer estimate and stated he will rather buy new.; ordrng 1 WPW10185982 (Timer)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Madison, OH 44057
Dan H
Job Details: 11/23/2022
"Installed new cabinet, op test good"
We serviced a
ELECTROLUX REFRIGERATOR
Model FFHD2250TS8
Near Thompson, OH 44086
Jason N
Job Details: 11/23/2022
"Recovered refrigerant. Installed compressor. Pulled vacuum on system to 28 in/hg. Charged system with 4.75oz. Of r 134a. Unit starting to cool, low side pressure stable at 0 psi. Advised customer to allow up to 24 hrs for unit to return to desired temperatures. Op test good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Chardon, OH 44024
Brian M
Job Details: 11/23/2022
Cc unit not washing Found wash motor humming Replaced OP Test Ok
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Cleveland, OH 44104
Corina B
Job Details: 11/23/2022
CC that there is smoke when using the oven. Confirmed. Found smoke coming threw the hole between the flame spread and the oven bottom. Separated the flame spread and the bottom found burnt oil between. Customer cleaned the oil off. Advised cust to keep oven running at 350* for 30 minutes to 45 minutes to burn the rest of the oils off. Called t/l Leon.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near North Olmsted, OH 44070
Gabriel P
Job Details: 11/23/2022
Replace agitator and hub opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ03
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 11/23/2022
"Icemaker cycling but it will not stop on home position and it will not ask for water need icemaker and vent was block advise customer to not block vent so things dont freeze replace icemaker from t/s,opt test ok ; used 1 WPW10300024 (ICE MAKER) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS03
Near Bay Village, OH 44140
Manny
Job Details: 11/23/2022
"Cc that unit never made ice after I left, verified and no ice in container, found bail arm not in the icemaker switch but above it, installed bail arm and icemaker was in the off position turned on and ran test icemaker harvest and fills properly advise customer to allow 72 hours for a full bin. Opt test ok"
We serviced a
KITCHENAID RANGE
Model KCGC506JSS00
Near Perry, OH 44081
Joe O
Job Details: 11/22/2022
Cc: front left and right burners not igniting properlyCleaned burner orfices. Tested. Op test ok
We serviced a
KITCHENAID OTR MICROWAVE
Model KOCE500ESS09
Near Avon, OH 44011
Angel
Job Details: 11/22/2022
"Replaced control board, magnetron, and inverter tested unit with a mug of water and functioned as should. Opt test ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Mayfield Heights, OH 44124
Corina B
Job Details: 11/22/2022
"Cust showed pop, sent pic. CC that the unit is not washing. Confirmed. 4-3 wash motor not running, 7-1 no heat. Checked the power at the control to the pump and motor, 0 volts. Will need a control and pump. ; ordrng 1 W10906426 (Control) and 1 W11025157 (Pump and motor)"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0EB1
Near Warrensville Heights, OH 44122
Manny
Job Details: 11/22/2022
"Cc unit keeps the cooktop light on, verified and found LF and RF switches defective, ordering LF and RF switches. ; ordrng 1 WPW10434452 (switch-inf) and 1 WP3149400 (switch-inf)"
We serviced a
ADMIRAL DRYER
Model ADE7000AYW
Near Cleveland Heights, OH 44118
Manny
Job Details: 11/22/2022
"Cc unit have same issue, verified and thermal fuse open, noticed the vent has a T by the wall and another vent hooked up to it, and vent still no clean see pics.; ordrng 1 WP53-1182 (fuse-thrml)"
We serviced a
KITCHENAID RANGE
Model KSDB900ESS5
Near Cleveland Heights, OH 44118
Manny
Job Details: 11/22/2022
"Cc that unit was doing the same for about 2 days but working again, Im thinking spark module defective or switches spoke to bj and he agreed with the module and switches, ordering spark module and switch harness.; ordrng 1 WPW10475149 (module-spk) and 1 W11376663 (Switch harness)"
We serviced a
WHIRLPOOL DRYER
Model WCD3090JW0
Near Cleveland, OH 44113
Manny
Job Details: 11/22/2022
"Replaced hose, and fitting opt test ok"
We serviced a
KENMORE REFRIGERATOR
Model 10651173310
Near Mentor, OH 44060
Jason N
Job Details: 11/22/2022
"Cc unit leaking water Found ice buildup on bottom of freezer section, defrost drain is clogged. Cleared ice from freezer section. Steamed out drain. Poured water into tray to ensure good flow through. Op test good."
We serviced a
GE REFRIGERATOR
Model TBX21CIBRRWW
Near Highland Heights, OH 44143
Jason N
Job Details: 11/22/2022
Cc unit leaking Customer stated the unit seems to be leaking from the ice maker and water is leaking into the ff section. Found freezer partition full of water and dripping from light socket and cold control. Soaked up water inside partition. Customer stated she does not use ice maker and it would be fine to remove. Removed ice maker and turned off water to unit from wall valve. Op test good.
We serviced a
MAYTAG DRYER
Model MEDB835DW3
Near Wellington, OH 44090
David R
Job Details: 11/22/2022
"Cc of noise. Worn idler and rollers. Needs dryer repair kit. No delivery, part will come from t/s.; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE540H0ES1
Near Euclid, OH 44123
Joe O
Job Details: 11/22/2022
Installed element and oven bottom. Tested. Found bake element only receiving 120v. Needs control; ordrng 1 WPW10586737 (cntrl-elec)
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JZ2
Near Amherst, OH 44001
Angel
Job Details: 11/22/2022
Cc that unit just keeps clicking when they turn it on and they cant get it to a low setting. I had the customer show me themselves and found that they were igniting unit correctly but they would leave it where the ignitors tick causing the ignitor to keep ticking explained to them that once the burner ignites they have too move it to the desired setting because if not it will stay on high and the ignitor will keep ticking so I showed them how to put it on low and how to keep it from ticking continuously unit is working as designed. Opt test ok.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Willowick, OH 44095
Corina B
Job Details: 11/22/2022
"CC that the unit will not do anything. Confirmed. Found the unit paused. Held the start button in,, cleared. Started a drain and spin. Opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Kirtland, OH 44094
Corina B
Job Details: 11/22/2022
Replaced the harness. Tested. Opt test ok
We serviced a
MAYTAG DRYER
Model MDG5500AWQ
Near Euclid, OH 44123
Joe O
Job Details: 11/22/2022
Cc: not heatingFound unit is heating at initial start. Replaced gas coils. Ran test cycle. Op test ok
We serviced a
JENN-AIR WALL OVEN
Model JJW9830DDR
Near Broadview Heights, OH 44147
Manny
Job Details: 11/22/2022
"Replaced both cooling fans, ran test opt test ok"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHC2331PF7
Near Maple Heights, OH 44137
Manny
Job Details: 11/22/2022
"Replaced valve no leaks, lines are in good condition, and the ones I ordered wont be needed, took for return. Opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Avon, OH 44011
Gabriel P
Job Details: 11/22/2022
"Replace pump assembly. Opt test ok"
We serviced a
GE DISHWASHER
Model GDF540HGD2BB
Near Mentor, OH 44060
Dan H
Job Details: 11/22/2022
"Installed new customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line switch, op test good"
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Euclid, OH 44119
Joe O
Job Details: 11/22/2022
Cc: pan slipped and burned customerFound burner grates are not level. Called whirlpool safety spoke with Cody. Needs gratesCustomer to install. If any questions safety stated for customer to contact them.; ordrng 2 WPW10578251 (grate-brnr)s
We serviced a
KENMORE DISHWASHER
Model 665.13093N413
Near Pepper Pike, OH 44124
Corina B
Job Details: 11/22/2022
CC that the dishes are coming out dirty and it smells. Ran diag no codes. Heater turns on. The water and the drain go into the basement. The hot water line is coming off of the hot water tank. Found the filter is dirty. Cleaned the filter. Opt test ok
We serviced a
MAYTAG REFRIGERATOR
Model MFI2670XEB0
Near Avon, OH 44011
Angel
Job Details: 11/22/2022
Cc that unit stopped making ice. Verified temperatures and ff section was at 38* and freezer was at 3* looked in ice maker compartment and found that the ice maker never finished the cycle it stopped half way so I tried to reset it to make it cycle also tried to jump it but nothing ice maker is receiving power as well unit will need ice maker replaced. Gave customer estimate and stated he will leave as is for now.; ordrng 1 WPW10300024 (Ice maker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW00
Near Avon, OH 44011
Angel
Job Details: 11/22/2022
Cc that fan was ratting and ff section was warm. Verified and found ice buildup around fan and vent area cleared out ice and also noticed fan was running slow doesnt have enough speed to push the cold air unit will need evap fan. Replaced fan from truck stock and it started running as should opt test ok. ; used 1 WP2315539 (MOTOR-EVAP) from stock
We serviced a
WHIRLPOOL WASHER
Model WFW9200SQ00
Near Chagrin Falls, OH 44022
Corina B
Job Details: 11/22/2022
"CC that the unit does not start. Confirmed. Found the door not shutting properly, which is not hitting the lock. The bellow is torn. Will need a new bellow and lock. Customer does not want to repair ; ordrng 1 WP8182119 (Bellow) and 1 WP8183270 (Lock), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KENMORE WASHER
Model 110.774426
Near Cleveland, OH 44135
Angel
Job Details: 11/22/2022
Cc that unit was not heating. Ran unit and no heat took back off and found thermal fuse open explained to customer hes going to have to clean vent to prevent issue from happening again so I replaced it tested unit and it started heating as should. Opt test ok.; used 1 WP3392519 (THERMAL FUSE) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Cleveland, OH 44111
Angel
Job Details: 11/22/2022
Went to replace parts and noticed that the small board on the deli drawer was not lit up so I disconnected it and all the lights and functions started working as should. Called BJ and explained issue and stated that it should be good these deli drawer boards make the unit stop functioning as should so customer stated that he didnt care about that board that we can leave it unplugged as long as everything functions so I made sure the temperatures were dropping and by the time I left the ff section was at 43* and it was at 70* and it started later on in the freezer waited to make sure temps were dropping
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Parma Heights, OH 44130
David R
Job Details: 11/22/2022
Talk to customer. Could be a short in wires in door at bottom by hinge. Not allowing ice to dispense and only get water/ice intermittently. Customer ok with order door. ; ordrng 1 W11566705 (Door)
We serviced a
GE REFRIGERATOR
Model GFE29HSDASS
Near Mentor, OH 44060
Brian M
Job Details: 11/22/2022
Cc unit not cooling properly Found ff evap fan not running Needs fan and update module ; ordrng 1 WR60X26866 (fan dc ff evap) and 1 SHIPPING (shipping and handling) and 1 WR98R4546322 (Update)
We serviced a
WHIRLPOOL DRYER
Model CED9160GW1
Near Cleveland, OH 44144
David R
Job Details: 11/22/2022
"Checked power from outlet at terminal, getting 120 from L1-N and L2-N and 240 across L1-L2. Checked motor circuit at control, tested thermal fuse good, open motor switch. Talked to Brian, out of warranty, custodian said to get in touch with secretary, email on file. Send everything over to her and then get everything order out and set up return. ; ordrng 1 279782 (Motor switch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Painesville, OH 44077
Dan H
Job Details: 11/22/2022
"Customer complaint that lights are flashing, no light found flashing, ran diagnostics found f1e1(control failure ) error code, started normal wash cycle, unit shut down and started flashing f1e1 error, unit needs new control ; ordrng 1 W11462460 (Cntrl)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Brecksville, OH 44141
David R
Job Details: 11/22/2022
"Replaced left hinge. Good, Op Test Ok."
We serviced a
MAYTAG WASHER
Model MVWB725BW0
Near Painesville, OH 44077
Dan H
Job Details: 11/22/2022
"Customer complaint that water is accumulating in bleach dispenser, bleach dispenser is just a funnel, showed customer, made sure ports were clear, unit is operating as designed, advised customer to run a clean washer cycle"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Thompson, OH 44086
Dan H
Job Details: 11/22/2022
"Customer complaint that unit fills then shuts off, ran diagnostics found f7e7(motor unable to reach target rpm) error code, ran manual test cycle for heavy agitate and high speed spin, unit spins and agitates, good flow through valves, lid locks and unlocks, started normal wash cycle, unit filled and began washing, unable to duplicate the problem , unit is operating as designed"
We serviced a
WHIRLPOOL RANGE
Model WFG231LVS0
Near Cleveland, OH 44105
Jason N
Job Details: 11/22/2022
"Cc unit building up gas and ignites with a whoosh soundFound ignitor installed incorrectly. Advised customer to call office when she is ready for repair."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Cleveland Heights, OH 44106
Jason N
Job Details: 11/22/2022
"Cc unit needs updated heater element installed Installed updated heater element using customer supplied pre Id part per WP bulletin W11540964 and s code S17304. Customer also stated the unit is displaying an H20 code and not starting a cycle. Found several chewed apart wires under unit going to the inlet valve and flow meter. Repaired wiring. Ran auto test cycle, all functions passed, no leaks. Op test good."
We serviced a
GE REFRIGERATOR
Model GFSS6KKYCSS
Near Jefferson, OH 44047
Dan H
Job Details: 11/22/2022
"Installed new air damper, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104KWH0
Near University Heights, OH 44118
Jason N
Job Details: 11/22/2022
"Cc unit leaking from door.Ran m/s for entitlement, under a yr.Ran wash test, found drip from left side of door. Tub gasket is is not sealing on the upper corner, the gasket looks to have molded slightly warped. Unit will need tub gasket. Part is not showing in stock at Marcone, office to contact customer with next service date; ordrng 1 W11483553 (Tub gasket)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Ashtabula, OH 44004
Dan H
Job Details: 11/22/2022
"Customer complaint that unit is not completing cycles, ran diagnostics no error codes found, lid locks and unlocks, unit agitates and spins, drain pump is working, valves open and close, unit is operating as designed"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Beachwood, OH 44122
Joe O
Job Details: 11/22/2022
Cc: long dry timesFound Cust has a plastic accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated?with this type of vent hose and advised cust to replace with a semi?rigid metal hose to?prevent fire hazard. Found the plastic venting smashed. Found unit not heating. Thermal cut off open. Needs thermal cut off. Replaced thermal fuse. Op test okAdvised customer recommended to replace venting before use. ; used 1 279816 (CUTOFF) from stock
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Valley View, OH 44125
David R
Job Details: 11/22/2022
Replaced strike and latch. Bezel was also broken. Ordering and customer can put on themselves. ; ordrng 1 W11545554 (Bezel)
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Chagrin Falls, OH 44023
Brian M
Job Details: 11/22/2022
Installed suspension OP Test Ok
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Garrettsville, OH 44231
Brian M
Job Details: 11/22/2022
Cc unit making noise Found gearcase leaking Stator is seized and rusted on will be damaged to remove If it cant be removed it will need all new parts to put on new gearcase ; ordrng 1 W11393685 (Gearcase) and 1 W10734521 (slider) and 1 W10754448 (clutch) and 1 W10754161 (motor rotor) and 1 W10754158 (motor stator) and 1 W10902814 (washplate) and 8 W11027980 (screw)s and 1 SHIPPING (shipping and handling)
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Westlake, OH 44145
Gabriel P
Job Details: 11/22/2022
"Replace seal,opt test ok"
We serviced a
FRIGIDAIRE RANGE
Model FGGH3047VFB
Near Mogadore, OH 44260
Brian M
Job Details: 11/22/2022
Cc no pre heat Found igniter to be weak Replaced using truck stock ; used 1 12400035 (IGNITER) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHV04
Near Avon Lake, OH 44012
Gabriel P
Job Details: 11/22/2022
Replace control opt test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Chagrin Falls, OH 44022
David R
Job Details: 11/22/2022
"Cc frost build up under ice bin. Dispenser door for ice is closing all the way, tried to adjust it and put a little silicone around edges. Cleared all frost. Adjusted temps to 2 in FZ and 37* in FF. Also advised customer to clean out bin once a month or so especially if not using ice frequently. Op Test Ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Garfield Heights, OH 44125
David R
Job Details: 11/22/2022
"Brand new, cc unit not spinning. Found wires loose on for motor control, corrected. Ran diagnostics, no error codes. Ran test mode, good. Ran with load in on drain and spin, good. Spin and agitate, working correctly. Also advised customer to not overload unit, overloading could cause unit to not spin, unit is working. Load in when I left, good. Op Test Ok."
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Streetsboro, OH 44241
Brian M
Job Details: 11/22/2022
Cc unit not working Ran diagnostics no errors Ran auto test OP Test Ok Leveled foot
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Cleveland, OH 44113
Angel
Job Details: 11/22/2022
Cc that unit was rattling. Verified and blower wheel was split replaced it with new one opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Avon Lake, OH 44012
Gabriel P
Job Details: 11/22/2022
"Replace valve,but small amount of pressure was coming out check water pressure going to fridge and is good advise customer to change filter if still have same pressure will need filter housing part number W11162042 but customer insists to replace filter ordering ; ordrng 1 W11162042 (Filter housing)"
We serviced a
AMANA REFRIGERATOR
Model SRD21VW
Near Beachwood, OH 44122
Joe O
Job Details: 11/22/2022
"Cc: not coolingFound temps in both compartments at 68 degrees. Found compressor not running. Hooked up compressor tester. Unit not starting. Needs compressor and drierCustomer does not want to repair at this time ; ordrng 1 W10309990 (compressor) and 1 WPW10143759 (dryer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL COOKTOP GAS
Model WFG505M0BS4
Near Cleveland, OH 44121
Jason N
Job Details: 11/22/2022
Cc flames on right side burners too high and oven light does not work Adjusted flames for simmer on both RR and RF burners. Found oven bulb broken off in socket. Removed bulb remainder and installed new bulb from truck stock. Oven light working. Op test good. ; used 1 8009 (APPLIANCE BULB) from stock
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ1
Near Cleveland, OH 44102
Angel
Job Details: 11/22/2022
Cc that unit was not igniting again. Tested unit myself and it started to spark but would not ignite Verified and found that the igniter was too far off the burner so I adjusted it closer to the burner tube and now with one spark it ignites. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Seven Hills, OH 44131
David R
Job Details: 11/22/2022
"Replaced splutch kit and belt. Ran diagnostics, good. Put load in and ran a quick wash then drain and spin. Squealing noise is still present. Would replace gearcase. Ordering, ; ordrng 1 W11449840 (Gearcase)"
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW2
Near Ashtabula, OH 44004
Dan H
Job Details: 11/22/2022
"Customer complaint that customer found grease on their sheets, no gearoil found leaking under unit, no gearoil found in tub, unable to duplicate the problem , unit is operating as designed"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near Shaker Heights, OH 44122
Joe O
Job Details: 11/22/2022
Installed rails. Customer showed adjuster clips broken. Rails are functioning. Needs rack adjusters Customer does not want to repair at this time; ordrng 2 WPW10546503 (adjuster)s
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2615TS2
Near Aurora, OH 44202
Brian M
Job Details: 11/22/2022
Cc fridge not cooling Found damper not opening Also drip pan frozen over Needs damper and drain tube cleared ; ordrng 1 242303001 (damper assy) and 1 SHIPPING (shipping and handling)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Wickliffe, OH 44092
Jason N
Job Details: 11/22/2022
"Cc unit making a squealing noise when fillingRan auto test, confirmed cold side of inlet valve squealing when filling. Replaced inlet water valve using truck stock part. Reran auto test, no abnormal noise heard. ; used 1 W11210459 (VALVE) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Solon, OH 44139
Brian M
Job Details: 11/22/2022
Installed heater OP Test Ok
We serviced a
WHIRLPOOL RANGE
Model KSDG950ESS3
Near Brecksville, OH 44141
Corina B
Job Details: 11/22/2022
Replaced the door and liner. Opt test ok
We serviced a
KITCHENAID RANGE
Model KFGG500ESS3
Near Garfield Heights, OH 44125
Corina B
Job Details: 11/22/2022
Replaced the cooktop and grates. Opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV00
Near Westlake, OH 44145
Angel
Job Details: 11/22/2022
Replaced ice maker made sure it cycled and filled Opt test ok.
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Ashtabula, OH 44004
Dan H
Job Details: 11/22/2022
"Customer complaint that unit is not draining, confirmed, drain pump is not pumping, unit needs new drain pump, unable to remove dishwasher from under counter because floor has been laid in front, unit cannot be repaired with out being removed, customer will have to have unit removed ; ordrng 1 W11497943 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Chagrin Falls, OH 44022
Joe O
Job Details: 11/22/2022
Installed door. Op test ok
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Mentor, OH 44060
Jason N
Job Details: 11/22/2022
"Cc unit making a noise during sensingCustomer showed pop.Ran diagnostics, no codes stored. Ran auto test and calibration, all functions passed, slight belt squeak during spin, common noise for model. Advised customer I can replace drive belt but may or may not reduce belt noise. Replaced drive belt using truck stock part. Reran auto test, noise is still present but less. Unit is working as designed. ; used 1 WPW10006384 (BELT) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Chagrin Falls, OH 44022
Brian M
Job Details: 11/22/2022
Cx unit goes sense to done Found slider damaged not allowing unit to shift properly Replaced using truck stock OP Test Ok ; used 1 W10734521 (SLIDER) from stock
We serviced a
SAMSUNG DRYER
Model DVE50M7450W/A3
Near North Royalton, OH 44133
David R
Job Details: 11/22/2022
"Replaced idler. Back rollers bad, the new rollers will not fit, hole on new ones too small. Switched the front with back and used zoom spout. Tried to take off bracket that they are attached to, all seized on. Are we able to do some research and get the old style rollers (took pics in photo) instead of the new style ones. Sending over. ; O-emld tckt"
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS05
Near Gates Mills, OH 44040
Brian M
Job Details: 11/22/2022
Cc unit not getting to 350 f Found unit set to Celsius Switched settings OP Test Ok
We serviced a
WHIRLPOOL DRYER
Model WED7000DW1
Near Madison, OH 44057
Dan H
Job Details: 11/22/2022
"Customer complaint of rattling noise, confirmed, found a rock in the felt slides, removed, op test good, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube"