Local Reviews

Fred's Appliance Service Rated 4.8 out of 5 stars based on 8432 customer reviews

Map of Berea, OH

John




Review of Fred's Appliance Service


Map of North Olmsted, OH

Great Service




Review of Fred's Appliance Service

Gabriel was very professional and knowledgeable. He was also very considerate given the COVID-19 conditions. We would highly recommend him to friends and family for future repairs.


Map of Avon Lake, OH

Gabriel and the young lady assisting




Review of Fred's Appliance Service

I just found this survey in a spam file. Gabriel and his assistant were most helpful and personable.


Map of Rocky River, OH

Corina was a spectacular technician




Review of Fred's Appliance Service


Map of Avon Lake, OH

Pat




Review of Fred's Appliance Service

Everything was excellent, Until the end. And they try to add a $98 service charge. When KitchenAid told me clearly there will be no charges. And he gave me a special number because it was covered under a recall notice. It just makes me wonder if they’re doing it to everybody that KitchenAid sends their business. I would have called KitchenAid and advised him of my service. But you were looking at a 30 minute wait before you get a customer service rep.


Response from Fred's Appliance Service:

Hi Pat! Thanks for sharing your feedback with us. Traditionally yes we do have a trip and diagnostic fee for the technician to come to your home and diagnose your appliance. We were not given the details of what was covered until the technician was at your home. We apologize for any confusion with cost, however, we are happy to hear that overall you were satisfied with your visit. If you have any additional questions or concerns with your repair just let us know. Thanks and have a good day! -The Fred's Team


Map of Cleveland Heights, OH

recipient




Review of Fred's Appliance Service

pricing.not applicable, still under warranty


Map of Lorain, OH

Jim




Review of Fred's Appliance Service

great service friendly honest techs


Map of Willoughby Hills, OH

Bravo Zulu!




Review of Fred's Appliance Service

Icemaker works great.


Map of Strongsville, OH

Great Service




Review of Fred's Appliance Service


Map of Bay Village, OH

Awesome service




Review of Fred's Appliance Service


Great




Review of Fred's Appliance Service

Very happy with service


Good and prompt service.




Review of Fred's Appliance Service

Gabriel, the technician, was very courteous and knowledgeable about the appliance being serviced.


Awesome and Professional Service




Review of Fred's Appliance Service

GREAT WONDERFUL SPECTACULAR I AM VERY VERY PLEASED


Great and honest




Review of Fred's Appliance Service

Had a great experience. Very professional


Deborah




Review of Fred's Appliance Service

Dan was prompt and professional


Great service




Review of Fred's Appliance Service


Very good service




Review of Fred's Appliance Service


Quick and efficient repair




Review of Fred's Appliance Service

My refrigerator was not keeping cold. I filled out a request for service on Sunday, on Monday they called me to schedule an appointment for later that day. The problem was found, the parts were ordered and installed Wednesday. I will use them for all of my repairs. Jason was polite, knowledgeable and wore a mask.


Great




Review of Fred's Appliance Service

Great job all around


very prompt and friendly




Review of Fred's Appliance Service


An honest evaluation of the problem, and alternative approaches to deal with it.




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service


Great Service!




Review of Fred's Appliance Service

Fred's has always given great service and respect when coming to repair in my home. I love the fact they put "shoe booties" on to not bring anything into my home or having to ask them to remove their shoes. The tech is always efficient and on time. I would recommend them to everyone! Thanks for always being there when I need you.


Excellent service




Review of Fred's Appliance Service


Good service




Review of Fred's Appliance Service

My stove was too old to repair the self-cleaning parts.


Best company




Review of Fred's Appliance Service

Fred’s appliance is the only company to use for your appliance repairs


Great Service




Review of Fred's Appliance Service

Great staff very professional


Great service




Review of Fred's Appliance Service

Very careful and pays attention to detail. Courteous and polite


Home owner




Review of Fred's Appliance Service

Did a great job


Helpful and knowledgeable




Review of Fred's Appliance Service

Very great service from Gabriel!! He takes great pride in his work and he’s a super friendly person.


Excellent service




Review of Fred's Appliance Service

Gabriel is a very nice person and knowledgeable about his work. He has a passion for what he does and he does a great job. I’d highly recommend him to anyone!!


goog job, everythings works fine now, new fill value was installed very quickly, thank you.




Review of Fred's Appliance Service


Washer repair




Review of Fred's Appliance Service

Wonderful service, very knowledgeable service person !


Great service!




Review of Fred's Appliance Service

Great always on time communicates well! Very polite


Washing machine




Review of Fred's Appliance Service


Great Service




Review of Fred's Appliance Service


María was great to deal with. Knowledgeable and helpful




Review of Fred's Appliance Service

María fixed our issues


Very kind Very knowledgeable!




Review of Fred's Appliance Service


Quick service




Review of Fred's Appliance Service

Very courteous, quick, clean and efficient.


Unwanted news but I finally have an answer to the problem.




Review of Fred's Appliance Service


Response from Fred's Appliance Service:

Hi Catherine! Thank you for sharing your feedback. We apologize for the issues you are experiencing with your refrigerator. We know unexpected repairs are never fun. The technician noted that you are reaching out to Whirlpool to look at replacement options. Should you decide to continue with the repair just let us know so we can order parts and get you taken care of. If you have any questions just let us know. Thanks! -The Fred's Team


John




Review of Fred's Appliance Service


KitchenAid repair




Review of Fred's Appliance Service


Great service and everything works!!




Review of Fred's Appliance Service

Like the fact that Fred’s sends me a text about 15 minutes before my tech arrives


really great service




Review of Fred's Appliance Service

Gabriel was awesome. Super knowledgeable and very courteous. He was prompt and thorough. Really pleased with the entire experience.


Sandra




Review of Fred's Appliance Service

Corina was great showed up on time, friendly, wore a mask and shoe covers. Fixed the problem quickly


Great service




Review of Fred's Appliance Service

Was on time, efficient and skilled


Excellent service!




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service


Great service, friendly repair man




Review of Fred's Appliance Service

Would recommend to others


Great service




Review of Fred's Appliance Service


Great service...great humans!




Review of Fred's Appliance Service

It was an easy fix BUT the tech folks took time to educate me and show me how to better care for my dishwasher!


Dave




Review of Fred's Appliance Service

Great service. Technician very knowledgeable and very friendly. All around great experience


Fast Svs




Review of Fred's Appliance Service

Corina B was able to identify the problem with my dryer very quickly and had it repaired in 30minutes! Great job Corina, you know your equipment!


Great service




Review of Fred's Appliance Service

Very good work finding out and taking care of what the problem was.


Fire




Review of Fred's Appliance Service

Jason was great.


Corona was great knowledgeable hard working




Review of Fred's Appliance Service

Overall I was dissatisfied I lost a lot of work due to incompetence but as I said corina was good


Response from Fred's Appliance Service:

Hi Michele, Thank you for sharing your experience with us! We are sorry to hear that you were dissatisfied and were out of work for the service visits. However, we are happy to hear that Corina was knowledgeable and able to get your unit up and running again! Thank you! The Fred's Team


Great service, nice young man did an excellent job !!




Review of Fred's Appliance Service


Good job




Review of Fred's Appliance Service

She arrived when promised and took care of the problem with the stove. Offered helpful hints to avoid further problems. Good communication.


Very professional




Review of Fred's Appliance Service


Great repair people!




Review of Fred's Appliance Service

I was happy with the people that came to my house. The regular guy who covers the area and he was training and she was very nice as well. They were friendly,polite and professional and got the job done!


Cora




Review of Fred's Appliance Service

1st time very: - Positive Experience - Service Person -,Brian very polite and. efficient - Timely Clean up - left it spotless


Customer




Review of Fred's Appliance Service

Great service!


Great




Review of Fred's Appliance Service

He was a very nice and intelligent young man. I'm very pleased with Brian. Thank you


Great fast and friendly service




Review of Fred's Appliance Service

Gabriel, our service tech went right to work to resolve our issues. He had the replacement part in within minutes and we could not have been happier.


Great Service




Review of Fred's Appliance Service

Dave was very friendly and knowledgeable.


Great service! Problem solved!




Review of Fred's Appliance Service

David was diligent and efficient -and solved the problem.


Washer Repair




Review of Fred's Appliance Service

Fred's was able to come to my location the next day. Brian was able to diagnose the issue and the repair was performed in a friendly and professional manor.


Rude, Excessive billing




Review of Fred's Appliance Service

I posted a review on Yelp


Response from Fred's Appliance Service:

Hi Elizabeth, Thank you for sharing your review on Yelp and Fluid. The technician found that your dishwasher was not draining from debris inside the pump. We charged you the service fee to diagnose this issue and labor to clear the debris. We apologize if you feel that you were excessively billed. The labor that we charge is determined by a flat rate labor guide. This means, regardless of the time it takes your technician to complete the repair, we charge the same amount. We feel that this is the most fair as we wouldn’t want to charge more for a newer technician that might take extra time or less for our most senior technician that did the same job super efficiently. Our labor rates are guaranteed for 90 days and should you experience any issues with this repair over the next three months, we will get you taken care of without an additional labor charge. Thank you! The Fred's Team


Repair of the most "ESSENTIAL" home appliance




Review of Fred's Appliance Service

Repair was covered under the extended warranty taken out when the washer was purchased. Did not have the part on 1st visit, but a 2nd visit was scheduled that day. Cory explained the part would be shipped to our home.


Richard in Avon Lake




Review of Fred's Appliance Service

Very professional. Knowledgeable. Pleasant personality.


Yay




Review of Fred's Appliance Service

Jeff was friendly & genius as usual. Fixed our washer in a jiffy & with a fun demeanor. Thank You!


Nice person, but our issue is still unresolved.




Review of Fred's Appliance Service

Jason was very nice, and he definitely tried his best to fix the problem. Unfortunately, our appliance still has the same issue that we called about, so we are having someone come out again on Monday.


Response from Fred's Appliance Service:

Hi Karen! Thanks for dropping us a line. We apologize that the issue is not resolved after replacing parts on your washer. Our goal is to get it right the first time around! I see we have you scheduled for Monday to get this taken care of. If you have any questions before your return visit just let us know. Thanks and have a good day! -The Fred's Team


Excellent Technician




Review of Fred's Appliance Service

Very professional and kind. Worked hard and got the job done without making a mess. Thank you so much.


Fiorello




Review of Fred's Appliance Service


Maryann




Review of Fred's Appliance Service

Great service...easy to understand what was wrong


Excellent Service




Review of Fred's Appliance Service


Kristen




Review of Fred's Appliance Service

Gabriel did a fantastic job!


Excellent Service




Review of Fred's Appliance Service

Corina is an exceptional technician, professional, knowledgeable, relates helpful information, friendly demeanor and through. Thank you Corina!


It was great and professional servce.




Review of Fred's Appliance Service

Professional and efficient service


professional and informative




Review of Fred's Appliance Service


Very good service




Review of Fred's Appliance Service

David was very professional and pleasant


Very Good




Review of Fred's Appliance Service

Dave was very nice,polite and good


Great service




Review of Fred's Appliance Service

Explained everything and fixed it quickly after parts were sent. Thank you!!!


Professional




Review of Fred's Appliance Service

Our tech was on time and did a fantastic job. Extremely professional and responsive to our questions


Joe was very personable and went out of his way to provided me with answers to questions on appliances and was also helpful showing me information abo




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service


Excellent diagnosis and service




Review of Fred's Appliance Service

I called another repair service previously that was closer to my home for the same issue - they had no idea what was happening - this time I called Fred’s when the issue persisted and their repairman had the problem diagnosed and Repaired within 10 minutes! I’ll definitely contact Fred’s for my appliance repair needs in the future


Your service technician was very courteous, professional and he did a thorough job




Review of Fred's Appliance Service

Your service technician was very courteous, professional and he did a thorough job


Great service




Review of Fred's Appliance Service


He was fantastic




Review of Fred's Appliance Service


Service of washing machine




Review of Fred's Appliance Service

I had a problem but it was resolved quickly.


Response from Fred's Appliance Service:

Hi Fredrick! Thanks for sharing your feedback. We do apologize having to make a second trip to your home, but glad the technician was able to run new diagnostics on your machine to make sure everything sounds as it should. If you have any additional questions or concerns about your repair just let us know! Thanks again and have a good day! -The Fred's Team


Serena




Review of Fred's Appliance Service

Great job very Pleasant


Jason was great




Review of Fred's Appliance Service


Washer still not fix




Review of Fred's Appliance Service

Everytime Dan Service guy comes he is trying to run game on saying nothing wrong..But the last time he was here he seen the water under the Washer but couldn't find the leak. Don't send him anymore.


Response from Fred's Appliance Service:

Hi Mario, Thank you for submitting your review. When the technician was in your home, he was unable to duplicate the issue. If you are still experiencing a leak, please reach out to our team at 888-45-FREDS or service@fredsappliance.com so we can work to get this resolved for you! Thank you! The Fred's Team


ReggieJ




Review of Fred's Appliance Service

Corina did an excellent job and was very professional!


Great Service




Review of Fred's Appliance Service

Friendly, on time and provided detail of the problem and steps taken to fix. Would recommend to anyone!


Very good service




Review of Fred's Appliance Service


He was very courteous, he took the time to figure out the problem, he was amazing




Review of Fred's Appliance Service

He would be my first go to for an appliance technician


Great Service!$




Review of Fred's Appliance Service

Cory was very professional and very nice.


Great service




Review of Fred's Appliance Service


Quick Response




Review of Fred's Appliance Service

The first visit did not solve my refrigerator problem. This can happen. I was happy that Corey returned the day after I called and took care of it.


Response from Fred's Appliance Service:

Hi Marilyn! Thank you for sharing your experience with us. We apologize for the multiple trips to your home. Our goal is to get it right on the first trip. Unfortunately, this was not the case for you. However, we are glad to hear that Corey was able to get your refrigerator taken care of. If you have any questions about your repair please let us know. Thanks and have a good day! -The Fred's Team


Stove Repair




Review of Fred's Appliance Service

Jason was very Professional and Polite


Experience




Review of Fred's Appliance Service

The service and experience was expedient, excellent and very thorough Thanks Joe


Top Grade




Review of Fred's Appliance Service

On time, polite and great at his job.


Great




Review of Fred's Appliance Service

Corina was fantastic and a very good communicator. All employees should be like her. (sent with Gentle Effect)


Whirlpool washer service - Great




Review of Fred's Appliance Service

Excellent service. Technician was very professional.


Great service




Review of Fred's Appliance Service


the people on the phone as well as those who came to our apt.were so kind and helpful...I certainly would call them again and again.....




Review of Fred's Appliance Service

It was just good service....the problem was the date and time...it changed a could time...but,it got done and that's what was very important...


Response from Fred's Appliance Service:

Hi Naomi! Thank you so much for sharing your feedback. We do apologize for the scheduling error! We are happy to hear that you felt our team treated you well and Dan was able to get your washer taken care of for you. If you have any questions about your visit please let us know. Thanks again and have a good day! -The Fred's Team


Professional and Helpful




Review of Fred's Appliance Service

Corina did a wonderful job. In addition to fixing our washer, she also gave advice on how better to use our washer.


Fridge the salesperson came out was very nice great services




Review of Fred's Appliance Service


Good




Review of Fred's Appliance Service


Prompt service




Review of Fred's Appliance Service

Everything went relatively well. Only wished we would have been informed of "optional" parts prior to scheduled service day. Would rather have postponed service until parts arrived. Thank you for you assistance with our appliance.


Response from Fred's Appliance Service:

Hi Barsalonaivi! Thanks for sharing your experience with us! We do apologize for the inconvenience with additional parts. Sometimes our technicians are unable to see all parts that are needed or available until the unit has been thoroughly diagnosed. If you do have any questions about parts that are covered please reach out to Whirlpool per your warranty at 800-253-1301. However, we are pleased to hear that everything else went relatively well. If you do have further questions or concerns about your visit please let us know. Thanks again and enjoy your weekend! -The Fred's Team


Michael




Review of Fred's Appliance Service

Cory was knowledgeable and Professional.


Great service just hope it doesn’t happen again!!!




Review of Fred's Appliance Service


On time, courteous, solved the problem.




Review of Fred's Appliance Service

No issues, nice to have almost real time tracking on the repair schedule. Fixed the problem.


Michael




Review of Fred's Appliance Service

More than pleased


David




Review of Fred's Appliance Service

David came out twice. He was very professional and looked into the problem immediately. One of the nicest people I’ve had to deal with. He wore his Covid19 mask and kept his distance. I told with I was sorry I couldn’t shake his hand.


Good




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service


Microwave repair.




Review of Fred's Appliance Service

Cory did a good job.


Thanks




Review of Fred's Appliance Service


Still not working




Review of Fred's Appliance Service

The service was prompt and the technician polite. However, my refrigerator is still not working right. It remains to be seen whether it's taken care of.


Response from Fred's Appliance Service:

Hi Marilyn! Thanks for your feedback and we apologize that the issue with your refrigerator is still not resolved. It looks like we have you back on schedule for tomorrow morning. If you have any questions about your return visit beforehand just let us know. Thanks and have a good day! -The Fred's Team


Great service!




Review of Fred's Appliance Service

David R. was a very nice and very knowledgeable tech. I am so happy that he was the service tech that fixed out frig! Aside for really knowing his stuff- he was a pleasure to talk to as well!


Jane




Review of Fred's Appliance Service

Great


Refrigerator Leveling




Review of Fred's Appliance Service

The Technician arrived on time, was very friendly and professional. The warranty repair to level the refrigerator was well done.


Great Service




Review of Fred's Appliance Service

This was my first using Fred's Appliance Repair. Jason was the technician that completed the work. He was timely and very professional.


Great service




Review of Fred's Appliance Service

Dryer was fixed by Corina. She was knowledgeable and professional. Have been using Fred’s appliance repair for a few years for all our appliances. Nothing but great things to say about their services


Great service




Review of Fred's Appliance Service

Fred’s has now serviced our whirlpool appliances several time. The follow up, knowledgeable technician and service is top notch. If you need an appliance repair I suggest contacting Fred’s.


Great service and very professional




Review of Fred's Appliance Service

Great service and very professional


Great scheduling and tracking of service orders. Made it easy to know when the tech would arrive.




Review of Fred's Appliance Service


Great customer service




Review of Fred's Appliance Service

Techs arrived on time and were very knowledgeable. They listened to what was going on with the freezer and was able to diagnose and fix the issue. They had the necessary part on the truck.


Fred's Appliance Experience




Review of Fred's Appliance Service

The entire experience with Fred's Appliance was exceptionally good. I found them online. While I was reviewing their website they began messaging me. They took all the information they needed through messaging and set up a time for the service. The technician arrived on time, was quick and through. He determined that the controller needed to be replaced.


Microwave service




Review of Fred's Appliance Service

Excellent job!


Polite, Courteous, Informative




Review of Fred's Appliance Service

Brian was so polite, courteous and very informative.


Great service




Review of Fred's Appliance Service

Corina is always prompt and efficient. Great service!


Great service




Review of Fred's Appliance Service

Team was excellent - professional and thorough


Good




Review of Fred's Appliance Service


Forristell




Review of Fred's Appliance Service

It was professional and the serviceman was held up at another job and I was informed of that and provided an update


Response from Fred's Appliance Service:

Hi Joyce, Thank you for sharing your experience with us! We apologize that your technician was running a bit behind. However, we are happy to hear that we were able to keep you informed and that he was professional! Have a great week! The Fred's Team


Deb




Review of Fred's Appliance Service

Excellent service!


Good service




Review of Fred's Appliance Service

Brian was very efficient and fixed the dishwasher issue


A+ rating!




Review of Fred's Appliance Service


Kristen




Review of Fred's Appliance Service

Great Service!!


Corina




Review of Fred's Appliance Service

She did a wonderful job, thank you


Juan




Review of Fred's Appliance Service

Great Service. Gabriel clearly explained the issue with my appliance


Appreciate the Service Techs




Review of Fred's Appliance Service

Wonderful service and I appreciated the kind personalities as well.


I couldn't have been anymore pleased with everything. I will highly recommend your services to anyone




Review of Fred's Appliance Service


Good service, great communication




Review of Fred's Appliance Service


Great and prompt service




Review of Fred's Appliance Service

Very professional and knowledgeable crew!!


Great Customer Service!!




Review of Fred's Appliance Service

Corina was on time and very knowledgeable! Had my microwave working in no time!! I would definitely recommend this company!


Great service




Review of Fred's Appliance Service


Very satisfied




Review of Fred's Appliance Service

Wonderful service!


Professional and knowledgeable




Review of Fred's Appliance Service


Excellent




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service

The service person did a excellent job , we were very satisfied.


Owner




Review of Fred's Appliance Service

Effective and good device.


Dawn




Review of Fred's Appliance Service

Great service! Very professional and friendly


Great service




Review of Fred's Appliance Service

Our serviceman was knowledgeable and was able to fix the problem with our dryer in a timely manner


It was good




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service

Great service. JOE was knowledgeable respectful and very prompt. We are pleased with everything he did.


Very polite and professional




Review of Fred's Appliance Service

Our technician Corina was very thorough, polite and professional in her actions. Also, she knows what she's doing!!!


Very punctual




Review of Fred's Appliance Service


Great Service




Review of Fred's Appliance Service

Technician was friendly and worked quickly. Appreciated that she wore a mask.


Corina




Review of Fred's Appliance Service

thank you so much. A plus experience


Refrigerator repair




Review of Fred's Appliance Service

Excellent service. Very professional compared to previous company we dealt with.


service




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service

Jeff was very efficient and on time for both visits. He knew within minutes what the issue was and ordered replacement parts that cane in very quickly. Even the repair was quick and we’re up and running again.


Rimonti




Review of Fred's Appliance Service


Professional service




Review of Fred's Appliance Service

Jason was efficient and professional. He clearly understood the appliance and knew exactly how to take care of the problem. We appreciated the extra care that he took to respect our home. Well done.


Great Service and Great Price!




Review of Fred's Appliance Service

Great Service and a Awesome Price, describes the service I received today from these two gentlemen! I highly recommend them and will use them again for my appliance service needs!


Great people great service




Review of Fred's Appliance Service

So easy to work with even with Covid out there


Great service




Review of Fred's Appliance Service

Quickly diagnosed the problem, ordered parts, and just as quickly, replaced them. Friendly too.


Corina Survey




Review of Fred's Appliance Service

Friendly, knowledgeable, and respectful


Great service once again




Review of Fred's Appliance Service

Gabriel has been here before and both times was excellent.


V. J.Gi




Review of Fred's Appliance Service

It was great David was very respectful u


Pleasantly surprised




Review of Fred's Appliance Service

Came as soon as possible. Found the problem. Ordered the parts. Came back to replace bad parts. David was quick, kind, patient, knowledgeable, and efficient. Washer is working wonderfully! If need arises again for any appliance repair, IT WILL BE FRED’S APPLIANCE REPAIR.


Quick fix




Review of Fred's Appliance Service

Had to have an LED light replaced under warranty in our freezer. Technician was friendly, quick and knowledgeable.


Great Service




Review of Fred's Appliance Service

I had two service calls over about a month. They always called me to inform me as to when they were going to arrive and then showed up on time. Plus, they fixed my issues the first time! Great company!!


Dishwasher repair




Review of Fred's Appliance Service


Great Service




Review of Fred's Appliance Service

Corina was professional and knowledgeable. Solved my issues very quickly. I would highly recommend her.


Mike




Review of Fred's Appliance Service

He was very professional


Refrigerator




Review of Fred's Appliance Service

Issue fixed.. thanks..


Great service




Review of Fred's Appliance Service


Awesome service




Review of Fred's Appliance Service


Pinz




Review of Fred's Appliance Service


Whirlpool washer service call




Review of Fred's Appliance Service

Corina was on time, professional, informative and handled the service concern to our satisfaction. She kept us informed as to the options available and we agreed on a solution that was best for us. Glad Corina was here to handle our service need.


Fine thanks




Review of Fred's Appliance Service


Great




Review of Fred's Appliance Service

Wonderful Very personable and helpful


Peg




Review of Fred's Appliance Service

The service repairman was courteous. He explained the issue and the fix. I thought the service charge and labor was pricey but I am happy to have an oven that works.


Response from Fred's Appliance Service:

Hi Peggy! Thanks for sharing your feedbackwith us! We know unexpected repairs are never fun. We do often review our pricing structure to make sure it is in line with industry standards to allow us to provide our customers steller service. We are happy to hear that Jeff was courteous and explained the issue with your wall oven. If you do have any questions about your repair just let us know. Thanks again! -The Fred's team.


Satisfied




Review of Fred's Appliance Service


Christine




Review of Fred's Appliance Service

Great customer service


Your back




Review of Fred's Appliance Service


Very professional




Review of Fred's Appliance Service

Very quickly diagnosed the problem. We had installed the washer incorrectly. There was no reason for a repair.


Treasure




Review of Fred's Appliance Service

She was very helpful and nice would recommend the service to everyone that needs help with their Appliances


Great Service




Review of Fred's Appliance Service


Another great experience




Review of Fred's Appliance Service

As always, prompt service and Corina is just awesome!


Excellent Service




Review of Fred's Appliance Service

Excellent Technician


Dan was friendly and professional




Review of Fred's Appliance Service

He was I. And ou within a half hour


Prompt, courteous with a sense of humor




Review of Fred's Appliance Service


GREAT JOB !!!!!




Review of Fred's Appliance Service

Gabriel P & his assistant were knowledgable & polite. They know their business. It was a pleasure to have them !!!!


On time. Professional. Knowledgeable. Friendly nn




Review of Fred's Appliance Service

I will always prefer Fred’s.


Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRF535SWHZ04 Cc unit need freezer door handle installed Installed freezer door handle using customer supplied parts. Leveled ff doors. Op test good.

Near Rivers Edge Dr E, Chagrin Falls, OH 44023
Jason N.

Jason N.

WASHER ELECTROLUX EFLS627UIW0 "Cc soap spills from dispenser and leaks from front.Customer stated when she fills dispenser with soap it spills all over. Checked dispenser, looks ok. Started wash cycle. Customer stated it leaks when she fills it. Had customer fill dispenser with detergent. As customer was pouring liquid detergent into dispenser, its was leaking from a hole in side of container all over front of unit and floor. Cust said, see it ran out of the dispenser. Advised customer about the hole in her container. Detergent mystery solved. Checked bellow seal for holes or cracks, no found. Ran quick wash test with 4 large towels, wipes inner glass off and bellow seal, lint stuck to glass. No leaks found after quick wash test, could not duplicate leak. Customer wanted quote for new bellow seal, estimate only. ; ordrng 1 5304505004 (Bellow seal)"

Near Winchester Dr, Solon, OH 44139
David R.

David R.

REFRIGERATOR WHIRLPOOL KRFC704FPS03 Actual good date per entitlement is 1-30-20. Customer scheduled before 1 year warranty. Gasket ripped on FF right door. Ordering.; ordrng 1 W10917313 (Gasket)

Near Timber Lake Dr, Strongsville, OH 44136
Corina B.

Corina B.

RANGE KITCHENAID KODE507ESS05 Replaced the upper door. Optest ok.

Near Hunting Ln, Independence, OH 44131
David R.

David R.

DRYER WHIRLPOOL WED4815EW "Machine is behind a whole bunch of equipment, havent moved yet. Rescheduling ; schdld next appmnt for 2/15 MON !"

Near Pearl Rd, Strongsville, OH 44136
Gabriel P.

Gabriel P.

REFRIGERATOR JENN-AIR JFX2897DRP02 when arrive replace filter dryer and valve on compressor started doing some test with senior tech bj to verify it was not leaking but found a leak on steel line to filter had to empty refrigerant out pretent and resauder then it got clogg had to replace another filter then result were better then went add refrigerant 5.5 then it start to leak underneath cabinet took pictures were but I felt air and refrigerant coming out of there call whirlpool is not repair it has and internal leak they want me to load it on service matter.

Near Lincoln Rd, Westlake, OH 44145
Corina B.

Corina B.

DISHWASHER WHIRLPOOL WDF330PAHW4 "Cust showed pop, sent pic. Cc unit isnt starting. Checked control for pump and motor. Control is fluctuating from 73v to 120v and back down. Has 120v coming into unit. Will need pump and motor and control. ; ordrng 1 W11025157 (Pump and motor) and 1 W11087226 (Control)"

Near Gabriella Dr, Parma, OH 44130
Corina B.

Corina B.

RANGE KITCHENAID KFDC558JSS00 CC that the meat probe does not work all the time. Called t/l wrc board. Called tech line they recommended changing the wrc board. Customer wants to hold off on that and see if meat probe will function with new piece and having cleaned connects. If they call back will need to pre Id the wrc board and order.

Near Michaels Ln, Broadview Heights, OH 44147
Joe O.

Joe O.

DISHWASHER KITCHENAID KDFE104HBL "Cc: loud noise, debris in unit, screwFound screw is mounting screw. Found screw ripped out of mounting hole, can not reinstall screw because hole is damaged. Debris is from counter top. Found rear roller screw hitting spring, causing a popping noise. Adjusted rear roller. Ran test cycle. Customer needs installer to fix mounting screw. Unit functioning as designed. Op test ok"

Near Harms Rd, Richmond Heights, OH 44143
Jeff M.

Jeff M.

REFRIGERATOR KITCHENAID KRFF507HPS02 Installed the new part op tested good.

Near W Parkway Dr, Madison, OH 44057
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRF555SDFZ01 "Cc unit doors closed but door open light still on.Customer states its doesnt happen all the time, but doors will be closed and the door open LED and door chime will sound. Could not duplicate issue at this time, door switches functionally good. Noticed warp in LF door inner liner where switch makes contact. Possible LH door switch not making full contact all the time. Added plastic shim to door liner. Advised customer to monitor. ; used 1 WP2177331 (DOOR SPACER) from stock"

Near Bell St, Chagrin Falls, OH 44022
Jeff M.

Jeff M.

REFRIGERATOR AMANA ASI2175GRS04 The icemaker is getting power needs a new icemaker; ordrng 1 WPW10300022 (Ice maker)

Near Lake Rd W, Ashtabula, OH 44004
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRT549SZDM01 Installed ice maker kit. Cleared ice. Op test ok

Near Ansel Rd, Cleveland, OH 44106
Jeff M.

Jeff M.

WASHER MAYTAG MVW7230HW0 Drain hose has a small hole in it; ordrng 1 W11291620 (Hose)

Near OH-45, Rock Creek, OH 44084
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWC565FW2 "Replace all parts then ran diagnostics delete all error code and ran calibration,pass,opt test ok"

Near Anita Dr, Parma Heights, OH 44130
Marie V.

Marie V.

DRYER WHIRLPOOL WGD8500DC4 "Cc that unit wont turn on. Confirmed, try to go into diagnostic no good. Replaced all parts . Op test ok check air flow outside no good. Advice cust to clear the duck for a better air flow and to prevent unit from doing the same thing. Cust will clear it out.No core for return"

Near Sequoia Trail, Westlake, OH 44145
Jason N.

Jason N.

WASHER MAYTAG MVWB865GW0 "Cc unit making louder noise at end of cycle during spinCustomer showed pop.Ran diagnostics, no codes stored. Ran auto test, gearcase noise at spin cycle. Unit needs gearcase. ; ordrng 1 W11455453 (Gearcase) and 1 W10734521 (Slider)"

Near Egbert Rd, Walton Hills, OH 44146
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRT519SZDM01 Found two air gaps causing frost to build in freezer and another air gap in fridge steam gasket to expand it also steam all ice ; used 1 WP2315539 (MOTOR-EVAP) from stock

Near Fernway Ave, Cleveland, OH 44111
David R.

David R.

WASHER MAYTAG MVWB765FW0 "Cc unit not locking. F7E9 locked rotor,F2E1 stuck key, F5E2 lid lid lock failure. Found lid lock malfunctioning. Replaced from t/s. Tested. Ran diagnostics, ran calibration, ran normal cycle and test. Good. Op test ok; used 1 W10810403 (LID LATCH) from stock"

Near Queens Way, North Royalton, OH 44133
Jeff M.

Jeff M.

WASHER MAYTAG WTW5000DW2 The unit has been sitting for about a month and a half without being used which caused all the parts to rust together the educator will have to be cut off. And due to the amount of gear oil that sets most likely damaged a lot of the remaining components underneath the machine.; ordrng 1 W10752283 (Wash plate) and 1 W11283592 (Motor) and 1 W10721967 (Clutch) and 1 W11239857 (Belt) and 1 W10913953 (Actuator)

Near Arlington Dr, Ashtabula, OH 44004
Corina B.

Corina B.

OTR MICROWAVE JENN-AIR JMV8208CS0 Cc door error code. Changed door switches. Second time these have had to be replaced.

Near Sperrys Forge Trail, Westlake, OH 44145
Brian M.

Brian M.

WASHER WHIRLPOOL WTW5000DW1 "Cc unit just fills and never makes it to the wash cycle Found error for lid lock pressure sensor and speed sensor ran manual test and verified both lid lock and speed sensor working Needs control board ; ordrng 1 W11116590 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

Near Admore Dr, Kent, OH 44240
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRS325FDAW02 "Installed new thermostat, op test good"

Near Lotus Dr, Cleveland, OH 44128
Jeff M.

Jeff M.

DRYER WHIRLPOOL VED6505GW0 Door switch is broken; ordrng 1 WPW10237959 (Door switch)

Near E Maple Rd, Jefferson, OH 44047
Brian M.

Brian M.

REFRIGERATOR FRIGIDAIRE FPBC2277RF5 "Cc of coolant on floor Found spot to be uv die Found leak coming from braze bubble/ joint on compressor tried to clean up and solder over but did not work Needs compressor Est only ; ordrng 1 5304475104 (compressor kit), used 1 SHIPPING (shipping and handling) from stock"

Near Windward Ln, Kent, OH 44240
Jeff M.

Jeff M.

WASHER MAYTAG MVWC465HW3 Installed the new part op tested good. That other panel is not needed

Near Lake St, Kingsville, OH 44048
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Cc unit does not cool.Found compressor not running, very hot. Relay kicked on, compressor running, drawing .5a. No frost pattern on evaporator. Unit has refrigerant leak, will need evaporator and compressor. ; ordrng 1 W10836706 (Evaporator) and 1 WPW10507886 (Compressor) and 1 WPW10143759 (Drier)"

Near Dunham Rd, Maple Heights, OH 44137
Jason N.

Jason N.

DRYER MAYTAG MEDC465HW0 "Cc unit not drying clothesRan entitlement for purchase date. Ran dryer op test, no heat from unit. Checked power in to unit. Found L1 to N at 38v. L2 to N at 123v. Missing L leg. Found single 15 breaker in panel tripped. Unit is running off 2 15a single breakers. Reset breaker. Reran op test. Unit has good heat. Advised customer if breaker continues to trip, contact electrician to inspect."

Near E 128th St, Cleveland, OH 44105
Jason N.

Jason N.

WASHER DUET WHIRLPOOL WFW92HEFW0 Installed dispenser switch assembly. Ran diagnostics test. All functions passed. Started normal wash load. No faults. Op test good.

Near Eaton Rd, University Heights, OH 44118
Corina B.

Corina B.

REFRIGERATOR JENN-AIR JFC2290REM00 CC that there is a noise and rust on the doors. Called t/l doors will be covered due to pitting. Ran diag no unusual noise. Advised cust to get a video of the noise. ; ordrng 1 13094747SQ (Door) and 1 13094739SQ (Door) and 1 13094917SQ (Door) and 1 WPW10214168 (Nameplate)

Near Sperrys Forge Trail, Westlake, OH 44145
Jeff M.

Jeff M.

WASHER GE GTWN3000M1WS A test of the motor the motor is receiving power there are no lights illuminated needs a new motor customer was just looking for confirmation that it was the motor not for us to replace it

Near Schramling Rd, Pierpont, OH 44082
David R.

David R.

RANGE WHIRLPOOL WFE320M0JS0 Cc LF burner intermittently working. Ordering burner and switch; ordrng 1 W10823729 (Burner) and 1 WPW10434452 (Switch)

Near Palomino Ct, LaGrange, OH 44050
David R.

David R.

DISHWASHER WHIRLPOOL GU1200XTLS1 "Replaced vent assembly, tested, ran for 10 mins. Good. No leaks. Op test ok"

Near Crocker Landing, Columbia Station, OH 44028
Corina B.

Corina B.

OTR MICROWAVE AMANA AMV2307PFS0 Replaced the interlocks. Optest ok

Near W 130th St, Cleveland, OH 44111
Jeff M.

Jeff M.

WASHER WHIRLPOOL MVWP575GW The nut for the main drive pulley came loose I added Loctite and crank down on the nut everything tested good

Near Center St, Jefferson, OH 44047
Corina B.

Corina B.

DISHWASHER FRIGIDAIRE FBD2400KW9B Replaced the spray arm. Started a cycle. Optest ok; used 1 SHIPPING (shipping and handling) from stock

Near Warrensville Center Rd, University Heights, OH 44118
Marie V.

Marie V.

DRYER WHIRLPOOL MGDB855DC4 Cc that the sensor never reads good and clothes still wet . Ran diag found error code of F4E3 restricted air flow. Check vent outside is clear check unit without the vent on is also good. Ohm out red and black wire from control to unit had 2 continuity on both. Check sensor got a wet rag. Pass. Unit will need main control. ; ordrng 1 W11158453 (Control)

Near Trails End Dr, Amherst, OH 44001
Joe O.

Joe O.

DRYER WHIRLPOOL WHD560CHW1 Cc: clothes getting stuck on top of lint screenCustomer showed pic of clothing getting stuck on top of the lint screen. Lint screen has flat surface and items getting stuck sitting on top of lint screen while running. No parts will help in this situation. Adjusted front feet to raise the front of the unit a little bit. Op test ok

Near E 107th St, Cleveland, OH 44106
Gabriel P.

Gabriel P.

REFRIGERATOR MAYTAG MFI2568AES "Found chute paddle broken ordering ; ordrng 1 WPW10131124 (Chute), used 1 SHIPPING (shipping and handling) from stock"

Near Coopers Run, Strongsville, OH 44149
Joe O.

Joe O.

WASHER MAYTAG MVW6200KW0 Cc: softener dispenser not workingFound fabric softener was not selected or on. Ran auto test. Found fabric softener valve is functioning. Unit functioning as designed. Op test ok

Near Zrolka Dr, Huntsburg, OH 44046
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRT549SZDM "Cc: intermittently tripping breakersFound temps at 6 degrees in freezer and 40 degrees in ff section. Customer has ark fault breaker. Unit pulling .82 amps. Found in defrost unit pulling 3.3 amps. Found unit receiving 117v. Found no ground faults in unit. Unit functioning as designed. Called whirlpool tech line spoke with Adrian, he stated whirlpool recommends using a standard breakers and not to use gfi or arkfaults due varying amp draw. Op test ok

Near Euclid Ave, Cleveland, OH 44114
Joe O.

Joe O.

REFRIGERATOR FRIGIDAIRE FRS26R4CBC "Cc: not coolingFound temps in ff section at 54 degrees, freezer at 18 degrees. Found good frost pattern on evap. Found evap fan not running. Found evap fan is receiving proper power. Needs evap fanCustomer does not want to repair at this time; ordrng 1 5303918549 (evap motor service), used 1 SHIPPING (shipping and handling) from stock"

Near Dock Rd, Madison, OH 44057
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Replaced the led lights. Optest ok. ; ordrng 1 W10695459 (Module)

Near N Bay Dr, Willoughby, OH 44094
Marie V.

Marie V.

DISHWASHER WHIRLPOOL KDTM354DSS5 Replaced User interface . Op test okCust still wants main control to be replaced ; O-emld tckt

Near Mallard Cir, Westlake, OH 44145
Joe O.

Joe O.

WASHER MAYTAG MVWX655DW2 "Cc: noisesFound no stored error codes. Found belt slipping, gear case leaking oil. Found cam slipping. Needs gear case, cam and beltBelt shows out of stock, office to reschedule; ordrng 1 W11454734 (Gear case) and 1 W11239857 (belt) and 1 W10721967 (drive pulley)"

Near Grandridge Pointe Dr, Painesville, OH 44077
Marie V.

Marie V.

REFRIGERATOR KITCHENAID KFXS25RYWH2 Called whirlpool tech line spoke Joel. ask me to order the bail arm on ice maker and user interface if is not reading the finger. Will order parts. ; ordrng 1 WPW10378254 (Arm-shut) and 1 WPW10351019 (Extension) and 1 WPW10434052 (Ui)

Near W Schaaf Rd, Cleveland, OH 44109
Jason N.

Jason N.

REFRIGERATOR MAYTAG MRT118FFFZ05 "Cc unit not coolingFound ff section at 40 degrees, freezer reading 25 degrees. Checked frost pattern on evaporator. Found ice ball on cap tube, coils bare. Unit has refrigerant leak. Unit needs sealed system repair. ; ordrng 1 W11407409 (Evaporator) and 1 W11209866 (Compressor) and 1 Wpw10143759 (Uv drier)"

Near Jeremy Ave, Mentor, OH 44060
Joe O.

Joe O.

DRYER WHIRLPOOL WED4616FW0 Installed timer. Ran test cycle. Op test ok

Near Georgetown Ln, Madison, OH 44057
Brian M.

Brian M.

REFRIGERATOR FRIGIDAIRE LGHX2636TF0 "Installed ice maker and bin OP Test Ok Customer wanted to order a new door bin No need for return visit ; ordrng 1 242126602 (Door bin), used 1 SHIPPING (shipping and handling) from stock"

Near OH-43, Kent, OH 44240
Brian M.

Brian M.

WASHER WHIRLPOOL WTW8000DW2 Cc unit is loud during spin Found gearcase can not get washplate off Needs gearcase and washplate ; ordrng 1 W10752283 (washplate) and 1 W11455453 (Gearcase)

Near Buckthorn Dr, Chagrin Falls, OH 44023
Jason N.

Jason N.

WASHER GE GTW720BSN0WS "Cc unit still off balance.Ran diagnostics, found codes 26 for out of balance in final spin. Checked suspension springs install. Checked basket balance ring location marks. Balance marks in proper location. Unit is level. Ran drain and spin test with 4 large wet towels. Spin and drain test passed. Basket speed and balance normal. Could not duplicate an off balance issue at this time. Advised customer about load sizing and redistribution of load during spin cycle if out of balance conditions occur."

Near Farmingdale Ln, Mentor, OH 44060
Dan H.

Dan H.

DRYER MAYTAG MED7230HW1 "Customer complaint that it dont work, started normal dry cycle, unit hummed then shut off, found 240vac from L2- N, 120vac from L1-L2, and 120vac from L1-N, advised customer that they need an electrician to correct power supply, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube, unit is operating as designed"

Near Washington Blvd, University Heights, OH 44118
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL KRFF507HPS "Customer complaint that doors are uneven, leveled unit, op test good"

Near Spencer Rd, Lyndhurst, OH 44124
Jeff M.

Jeff M.

DISHWASHER WHIRLPOOL WDT730PAHZ The neutral wire was loose op tested good

Near Saybula Dr, Ashtabula, OH 44004
Brian M.

Brian M.

WASHER WHIRLPOOL WTW4955HW1 Cc of noise still Ran test load with exactly what he had in it from when he heard the noise Let run for 22 min found clutch kit not engaging properly Needs shifter and cam kit ; ordrng 1 W10721967 (drive pulley) and 1 W10913953 (actuator)

Near Bennett Ave, Ravenna, OH 44266
Marie V.

Marie V.

REFRIGERATOR WHIRLPOOL WRF560SMHZ00 Cc that the unit is not working. Took temp found 52* fresh food section and 58 * on freezer. Nothing is working but the lights. Unit will need main control; ordrng 1 W11035836 (Control)

Near Foote Rd, Bay Village, OH 44140
Marie V.

Marie V.

REFRIGERATOR GE n/a "Cc that the temp on unit changes and does not keep temp. Took temp on freezer found 5* and 49 on fresh food section unit is set at the coldest temp. 4404136534. Check evaporator has frost pattern more than halfway. Condenser fan is running, evaporator fan is running ; ordrng 1 WR49X10273 (Thermostat), used 1 SHIPPING (shipping and handling) from stock"

Near Hospice Way, Westlake, OH 44145
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRT311FZDM01 Cc of temps in fridge are high Found temps in freezer to be at 3 with product in it found fridge section at 42 with no product in it Advised that this is normal and to put some bottles of water in and let cool for 48 hours

Near Flora Dr, Streetsboro, OH 44241
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRT511SZDB00 Cc unit not cooling properly Found unit to be in a garage that is not temp controlled Found bottles of water frozen in freezer Advised that unit will not run properly due to temps in the garage Advised to watch and let us know when outside temps warm

Near Bundysburg Rd, Middlefield, OH 44062
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KRFF507HBS00 Installed leds OP Test Ok

Near Whisperwood Ln, Aurora, OH 44202
Brian M.

Brian M.

DISHWASHER JENN-AIR JDTSS244GS0 Installed clips OP Test Ok

Near Ladue Trail, Chagrin Falls, OH 44023
Marie V.

Marie V.

DRYER WHIRLPOOL WED5000DW2 "Cc that the unit is not heating. Check power L1 to N 120V from L2 to N120v and from L1 to L2 240. Turned unit on no heat. Check thermostat is good found heating element open, check vent outside is clear. Replaced heater from T/S. Op test ok; used 1 279838 (ELEMENT), and 1 SENIORDISCOUNT (senior discount) from stock"

Near Hilliard Rd, Lakewood, OH 44107
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW5000DW1 I removed the old wash plate. Installed transmission Im not able to install the new wash plate because the splines on the new transmission are deformed needs a new transmission. i attempted to take a picture of the splines on the transmission its really hard to see but its messed up just enough for it not to work.; ordrng 1 W10752283 (Gear case)

Near E Center St, Conneaut, OH 44030
Joe O.

Joe O.

DRYER WHIRLPOOL WED49STBW1 "Cc: long dry times. Cust has a plastic accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard. Ran test cycle. Found unit has good heat and air flow. Found vent outside not allowing any air to escape. Advised customer to have venting cleaned. Unit functioning as designed. Op test ok"

Near Village Dr, Mentor, OH 44060
Joe O.

Joe O.

DRYER WHIRLPOOL WGD8000DW Installed rear vent. Ran test cycle. Op test ok

Near Jennifer Ct, Painesville, OH 44077
David R.

David R.

WALL OVEN WHIRLPOOL WOS51EC7HW00 "Replaced control panel, tested, good. Tested bake, good. Working correctly. Op test ok"

Near Echo Dr, Strongsville, OH 44149
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRF992FIFM00 Customer complaint that dispenser is sticking a different company replaced UI paddle and switches Ran about 14 16oz cups of water with out any issues Removed UI and inspected paddle and wires to check that that things where properly placedNo issue found at this time

Near Taylor Wells Rd, Chardon, OH 44024
Brian M.

Brian M.

WALL OVEN WHIRLPOOL WOD51EC0HW01 Installed UI Ran test bake and tested warm functioning properly OP Test Ok

Near Mallard Ct, Aurora, OH 44202
David R.

David R.

REFRIGERATOR WHIRLPOOL WRS571CIDM01 "Cc Icemaker not working. Checked door, found wires cut through at bottom by hinge,couldve also shorted Icemaker. Gave estimate to customer. Customer paid SVC. Do not order parts ; ordrng 1 LW10801811 (FZ door) and 1 W10873791 (Icemaker), used 1 1OVRSZ (oversized shipping) from stock"

Near Glen Cairn Way, Strongsville, OH 44149
Jason N.

Jason N.

WASHER WHIRLPOOL WFW3090JW0 "Cc unit knob not working.Customer states the knob doesnt do anything when turned, just beeps. Found unit in control lock mode. Turned control lock off. Tested knob function and program selections. Started wash cycle. Unit is working as designed. Customer instruct."

Near Severn Ln, Wickliffe, OH 44092
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL KRFC704FPS "Cust showed pop, sent pic. Cc that door was dented. Will need to order new right hand door. ; ordrng 1 W11449026 (Right door)"

Near Grace Ave, Lakewood, OH 44107
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL GI6FDRXXY09 "Installed ice maker and ice container. Ran manual ice maker harvest test, ice maker indexed properly and filled mold with water. Op test good."

Near Claymore Blvd, Richmond Heights, OH 44143
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KRFF507ESS01 "Installed new door , op test good , customer complaint about water build up under deli drawer, confirmed, found fresh food section evaporator drain tube clogged and froze over which cracked the evaporator drain pan under evaporator causing water to fill up bottom of fresh food section , unit needs evaporator drain tube cleared and new evaporator drain pan ; ordrng 1 W11457241 (Pan), used 1 SHIPPING (shipping and handling) from stock"

Near W 58th St, Cleveland, OH 44102
Joe O.

Joe O.

WASHER WHIRLPOOL WTW6120HW0 "Installed motor, cam and belt. Customer stated the fabric softener dispenser not working, and that a belt fell off and ended up in the wash. Found the belt was not from the unit. Found fabric softener was shut off. Turned fabric softener on. Ran quick cycle. Found fabric softener is functioning. Ran diagnostics test cycle. Op test ok"

Near Eldo St, Willoughby, OH 44094
David R.

David R.

OTR MICROWAVE WHIRLPOOL WML55011HS4 "Cc light/fan wont come out, when you press to activate, will not do anything. Confirmed, when pressing light/fan nothing will turn on. Went into diagnostics. Tested fan, good, all modes working. Tested light, good. All modes working. Left control isnt working. Ordering controls. ; ordrng 1 W11220420 (Left control) and 1 W11443147 (Control)"

Near Robindale Dr, Strongsville, OH 44136
Jason N.

Jason N.

WASHER WHIRLPOOL WFW5620HW0 Installed main control. Ran auto test 12. All functions passed. Op test good.

Near Gates Mills Blvd, , OH
Corina B.

Corina B.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "CC that the unit is not working. Ran diag F4e3 wash motor not running, f7e1 no heat. Checked control. 0 volts going to pump and motor. Will need a control and a pump and motor. ; ordrng 1 W11305308 (Control)"

Near Lake Ave, Lakewood, OH 44107
Jason N.

Jason N.

WALL OVEN KITCHENAID KODE507EBL00 "Cc unit not powering onChecked thermal fuse, checked good. Checked voltage to control board, only reading 10v, L1 to N. Reading 123v from L2 to N. Pulled unit, Checked power pigtail connection to unit. Found wire nut connection burnt and melted. Cut back to good wire, installed new wire nuts. Powered unit on. Ran bake test on both upper and lower ovens. Op test good."

Near Kersdale Rd, Pepper Pike, OH 44124
Corina B.

Corina B.

DRYER WHIRLPOOL WED8000DW3 "CC paint in drum chipping and coming off in large amounts. Air flow coming into the dryer from outside. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Talked to BJ and the paint chipping will not affect the drying. ; ordrng 1 W10626460 (Drum), used 1 1OVRSZ (oversized shipping) from stock"

Near Mitchell Ct, Avon Lake, OH 44012
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRS571CIHW01 "Cc unit freezing product in ff sectionChecked temps, customer had ff section at 42 and freezer temps set to -5. Adjusted temps to 38 in ff and 2 in freezer. Advised customer to allow 24 hours for unit to regulate temps and monitor product in ff section."

Near Avondale Rd, Woodmere, OH 44122
Marie V.

Marie V.

RANGE KITCHENAID KSGG700EBS2 Cc that the convection oven setting will always ask for a time cooking. Read owner manual that is normal explain cust how unit operates. Cust will read the owner manual.

Near Brennans Ct, Avon Lake, OH 44012
Jason N.

Jason N.

WASHER MAYTAG MVWC565FW1 "Cc unit not spinning and draining, making noise.Ran auto test, found agitator spinning when in spin cycle. Unit needs drive hub. Replaced using truck stock. Ran auto test and calibration. Op test good.; used 1 W10528947 (HUB) from stock"

Near Hansen Rd, Maple Heights, OH 44137
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRS325SDHB01 CC that the unit is not cooling. Found a leak on the process stub and the drier is twisted and leaking. Will need a new compressor and drier. ; ordrng 1 W10507884 (Compressor) and 1 WPW10143759 (Drier)

Near W 46th St, Cleveland, OH 44102
Corina B.

Corina B.

WASHER MAYTAG MVWB765FW3 Replaced the lid. Optest ok.

Near Edmond Dr, South Euclid, OH 44121
David R.

David R.

MICROWAVE WHIRLPOOL WMC30516HZ0 "Cc not heating. This is a countertop microwave. Talk to Brain, in web inquiry it says unit is not serviceable, replacement only. Called techline to document, Joel. Sent me over to trade care team; O-emld tckt"

Near Burgandy Dr, Strongsville, OH 44149
Dan H.

Dan H.

DRYER WHIRLPOOL WED7500GC0 "New case damaged in same spots as last part (see pics), reordering case, ; ordrng 1 W11417445 (Case)"

Near Winter Ln, Brooklyn, OH 44144
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL KRFC704FSS00 Replaced control. Compressor kicked back on. Put in new filters. Optest ok brought core back for return ; used 1 SHIPPING (shipping and handling) from stock

Near Yorktown Dr, Westlake, OH 44145
David R.

David R.

REFRIGERATOR WHIRLPOOL WRS321SDHV05 "Cc unit is not making ice, customer said this is his 3rd or 4th refrigerator that Best Buy has brought out, either not working or damaged, customer told me he has already talk to Whirlpool or Best Buy and they said they are sending him a new fridge. As of today, I took pics of dented right door, cracked kickplate. Icemaker is not cycling, twist tray is not moving fully. ; ordrng 1 LW10913407 (Door) and 1 W11284458 (Icemaker) and 1 W11282556 (Grille) and 1 W11223753 (Badge)"

Near Independence Ct, Brook Park, OH 44142
Corina B.

Corina B.

DISHWASHER WHIRLPOOL WDP370PAHB0 Replaced the drain pump. Started a cycle and drained. Optest ok.

Near W 94th St, Cleveland, OH 44102
David R.

David R.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Cc upper rack. Rack adjusters broken. Ordering ; ordrng 1 W10712395 (Upper adjuster kit)

Near Westwood Rd, Westlake, OH 44145
David R.

David R.

REFRIGERATOR MAYTAG MFI2269VEW5 "Cc they been having a lot of power outages, unit display will flash the inside temp and then go off every 5 mins and repeat, took 2-3 hours for unit to come back on properly by itself. Talk to chad, explained symptoms, agreed on main control. Ordering; ordrng 1 WPW10312695 (Control), used 1 SHIPPING (shipping and handling) from stock"

Near Park Pl, Berea, OH 44017
Jason N.

Jason N.

WASHER MAYTAG MHW5630HW0 Installed UI console. Ran UI touch test and started cycle. Unit op test good.

Near Country Ln, Chagrin Falls, OH 44023
Dan H.

Dan H.

WASHER WHIRLPOOL WTW5000DW1 "Customer complaint that unit is not agitating and now just makes noise, ran diagnostics found f0e2(over suds) and f7e1(basket speed sensor fault), found belt slipped off of pulley, pulley is worn out, belt is lodged in motor pulley, unit needs new cam kit, belt, and motor; ordrng 1 W11283592 (Moto) and 1 W10721967 (Cam kit) and 1 WPW10006384 (Belt)"

Near E 71st St, Cleveland, OH 44125
Jeff M.

Jeff M.

WASHER WHIRLPOOL MHW5630HW0 Installed the new part op tested good.

Near Mentor Ave, Painesville, OH 44077
Jeff M.

Jeff M.

FREEZER WHIRLPOOL WRX986SIHZ00 I tapped the system. Recovered the remaining Freon if any. Remove the old parts installed new parts put the unit at a 30 inch vacuum held for 10 minutes. Charge the unit with 5.5 ounces of Freon a frost pattern started to develop unit tested good recommended customer to wait 24 hours before packing fridge. ; used 1 WPW10143859 (Dry plz restock) from stock

Near Auburn Rd, Painesville, OH 44077
David R.

David R.

REFRIGERATOR WHIRLPOOL KFIS29PBMS00 "Cc a couple of weeks ago unit not making ice, past couple of days ice is being made. Went through diagnostics, no error codes for Icemaker. Ran test 57, good, ice came out and cycled, Ran test 45 for Icemaker to get water. Unit is testing good as of today. Op test ok"

Near Oak Branch Trail, Strongsville, OH 44149
Marie V.

Marie V.

WASHER WHIRLPOOL WFW5620HW2 Cc that the unit is not working. Took temp found 52* fresh food section and 58 * on freezer. Nothing is working but the lights. Unit will need main control; ordrng 1 W11035836 (Control)

Near Maplewood Ave, Sheffield Lake, OH 44054
Jeff M.

Jeff M.

RANGE KITCHENAID KSGG700EBS2 I did not install the new part yet any bezels these bezels are held on by 3M sticky tape. They come off but they wont go back on I need the bezels before I can do the job.; ordrng 1 W10814133 (Bezel)

Near Barbara Dr, Mentor, OH 44060
Marie V.

Marie V.

WASHER WHIRLPOOL MVWB835DW4 "Cc that the unit is making a loud noise durin spin cycle. Ran diag found error code of F2E1 UI stuck button. Check unit found gearcase is leaking oil. Unit will need new gearcase. Cust will try to call Maytag to see if they help with the repair .; ordrng 1 W11455453 (Gearcase), used 1 SHIPPING (shipping and handling) from stock"

Near Roberta Dr, Bay Village, OH 44140
David R.

David R.

WASHER AMANA NTW4516FW3 "Replaced part. Tested in diagnostics, good. Ran a calibration, good. Put on bulky with load in, let go through cycle."

Near Cherry Ln, Olmsted Township, OH 44138
David R.

David R.

REFRIGERATOR KITCHENAID KRFF507HPS00 "Replaced FZ led, tested, good. All lights working. Op test ok"

Near Old Shore Dr, North Olmsted, OH 44070
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KRFF507HPS00 Replaced the led light. Tightened the freezer door handle. Optest ok.

Near Edgecliff Dr, Euclid, OH 44123
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KRFC704FPS00 "Customer complaint that unit is not cooling, fresh food section temperature at 50 degrees, freezer section temperature at 23 degrees, compressor test is running 150watts indicating sealed system is intact, fans are all running, thermistors are within range, unit needs new control; ordrng 1 W11333076 (Cntrl)"

Near Hanover Ln, Beachwood, OH 44122
Corina B.

Corina B.

RANGE KITCHENAID KFEG500EWH CC that the temp is all over the place. Replaced the temp sensor. Heated oven to 350*. Wait 20 minutes took temp after buzzer. Optest ok.

Near Orchard Dr, Willoughby Hills, OH 44092
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRX735SDHV02 "Customer complaint that water filter is stuck, changed water filter, showed customer how to change water filter, unit is operating as designed"

Near Quail Hollow Dr, Seven Hills, OH 44131
Marie V.

Marie V.

WASHER WHIRLPOOL WFW5620HW2 Cc that the unit is not working. Took temp found 52* fresh food section and 58 * on freezer. Nothing is working but the lights. Unit will need main control; ordrng 1 W11035836 (Control)

Near Maplewood Ave, Sheffield Lake, OH 44054
Jeff M.

Jeff M.

DRYER MAYTAG MED7230HW1 The unit is receiving the correct voltage the display is not Illuminating there is no response will not go on diagnostics. It needs a new user interface and main control; ordrng 1 W11413567 (Ui) and 1 W11441687 (Control)

Near N Chestnut Commons Dr, Mentor, OH 44060
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 Installed thermistor kit. Advised customer to allow 24 hours for temps to adjust. Op test ok

Near Ln Rd Ext, Painesville, OH 44077
Joe O.

Joe O.

DRYER SAMSUNG DV42H5000GW/A3 "Installed motor, ran test cycle. Op test ok"

Near Sunbury Oval, Painesville, OH 44077
Dan H.

Dan H.

RANGE WHIRLPOOL WFE540H0AH0 "Installed new element, op test good"

Near Settlers Passage, Brecksville, OH 44141
Jason N.

Jason N.

DISHWASHER WHIRLPOOL DU1055XTVB3 "Cc unit not washing dishes on top rack.Ran wash test, spray pressure very low, not enough to spray from upper spray arm. Pulled filter plate and checked for debris in chopper blade area. Found sump and inlet screen calcified, not allowing water to flow back in pump. Pulled and chipped away as much calcified buildup as I could. Inlet screen clear, chopper blade area clear. Reassembled sump. Reran wash test, spray pressure much improved, full pressure to upper spray arms. Advised customer to run 2 clean cycles with 2 cups of white vinegar each time. Op test good."

Near Middle Post Pointe, Chardon, OH 44024
Dan H.

Dan H.

DISHWASHER MAYTAG MDB8989SHZ0 "Customer complaint of blinking lights and unit shuts off mid cycle, customer said unit had been running for an hour when tech arrived, customer stated that it runs for two hours normally which is too long, advised customer that its normal for it to run for two hours on normal wash cycle, no lights started blinking, unit completed cycle , light never stared blinking, unable to duplicate the problem, unit is operating as designed"

Near Timber Trail, Brecksville, OH 44141
Corina B.

Corina B.

WASHER MAYTAG MVW7232HW0 "CC that the unit goes off balance, took 3 hours and it would not stop spinning. Ran diag no codes. Started a quick wash with clothes. Called t/l Steve the 3 hour wash could be caused by suds, balancing. Optest ok."

Near Sugar Bush Ln, Gates Mills, OH 44040
David R.

David R.

DRYER SAMSUNG DV45H7000EW/A2 "Replaced all parts. Tested, good. Op test ok."

Near Weatherstone Dr, Berea, OH 44017
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRT311FZDM01 Installed the new part op tested good.

Near Welland Dr, Mentor, OH 44060
Marie V.

Marie V.

WASHER WHIRLPOOL WTW8000DW5 Replaced main control and user interface. Ran unit op test okBrought core for return

Near Glenwood Ct, North Ridgeville, OH 44039
Brian M.

Brian M.

WASHER MAYTAG MVWP576KW0 Cc unit not filling or rinsing Found no cold water entering Removed hose no cold water coming from supply Advised customer that the unit needs cold water to run properly

Near Canterbury Ln, Shaker Heights, OH 44122
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KRFF507HPS00 Cc lights out Replaced freezer light OP Test Ok

Near Lucky Bell Ln, Chagrin Falls, OH 44023
Corina B.

Corina B.

WASHER MAYTAG MVWC465HW3 CC that the unit shakes when it spins. Leveled unit. Started a rinse and spin with towels. Optest ok

Near Wandle Ave, Bedford, OH 44146
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL KSCS25INSS00 Installed water filter housing.tested op test ok

Near Lander Rd, Chagrin Falls, OH 44022
Joe O.

Joe O.

WASHER MAYTAG MVW6230RHW0 Cc: error codeFound error code f0e9(off balance pause) f0e5(off balance). Ran diagnostics test cycle. Unit is very well balanced. Advised customer to adjust clothing when unit goes out of balance. Op test ok

Near Invermere Ave, Cleveland, OH 44128
Jason N.

Jason N.

RANGE MAYTAG MER5775QAS Installed infinite switch. Tested burner operation. Op test good.

Near Watt Rd, Novelty, OH 44072
Corina B.

Corina B.

WASHER WHIRLPOOL WTW5005KW0 "CC that the lid lock will be flashing. Ran diag no codes. Ran manual test for the lid lock, good. Found the hot and cold are reversed. Switched hoses. Started a rinse and spin. Optest ok."

Near Roedean Dr, Parma, OH 44129
Jeff M.

Jeff M.

WASHER MAYTAG WTW5000DW The belt popped off The main pulley was loose I tightened up all the reinstall the belt unit tested good

Near Broadmoor Rd, Mentor, OH 44060
Gabriel P.

Gabriel P.

DRYER WHIRLPOOL WED4950HW0 "Did not found any issue all fuses and heater and operating thermostat,all working as design advise customer to monitor"

Near Cook Rd, Olmsted Falls, OH 44138
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 CC that there is no water or ice. Found the reservoir frozen. Ff section set to be colder in the ff section. Ff section is overpacked with food. Adjust to keep the ff at 3 snowflakes and to not overpack the ff section. Cycled the ice maker. Optest ok

Near Sylvia Dr, Brook Park, OH 44142
Gabriel P.

Gabriel P.

DISHWASHER MAYTAG MDB7979SHZ0 Units racks working as designed explained to customer about the height setting on the rack where if you hit the levers it will drop the rack for different settings making it tilt on him when the rack has a lot of weight on it. It may has been press when loading unit customer wants to stay with parts Opt test ok.

Near Hyde Park, North Olmsted, OH 44070
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRT112CZJZ00 CC that there was pressure on the one copper line. Found the process stub loose. Replaced the process stub. Vacuumed the system held vacuum charged system with 40.8 grams of r600. Unit cooling. Optest ok.

Near Gladstone Mill Dr, North Ridgeville, OH 44039
Gabriel P.

Gabriel P.

DISHWASHER WHIRLPOOL MDB4949SKB0 Replaced float switch on unit opt test ok.

Near W 226th St, Fairview Park, OH 44126
Dan H.

Dan H.

DRYER WHIRLPOOL WED4815EW1 "Customer complaint that unit is not turning on, confirm n ed, found unit only receiving 120vac from outlet, advised customer that they need an electrician to correct power supply, unit is operating as designed"

Near Lyndhurst Rd, Lyndhurst, OH 44124
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRT138FZDW00 "Recovered refrigerant, installed listed parts. Put unit into 28 inch vac for 15 mins, recharged with 4.16oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok ; used 1 Tjaf1200 (Process), 1 W10895720 (Coupler), 1 W10896689 (Coupler), 1 W10895748 (Coupler), 1 W10895713 (Coupler), and 1 W10896678 (Coupler) from stock"

Near W 25th St, Cleveland, OH 44113
Joe O.

Joe O.

DRYER MAYTAG MEDC465HW0 Cc: long dry timesCustomer stated the unit gets hot but not drying clothes. Cust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard. Unit has good heat and air flow. Found outside vent plugged. Advised customer to check outside vent periodically to ensure it is not plugged. Op test ok

Near Elsmere Dr, Euclid, OH 44117
Marie V.

Marie V.

WASHER MAYTAG MVWC465HW2 "Cc that the unit is not washing good that one time was draining and filling at the same time. Ran diag found F7E6 motor fault. Found shifter off place. Corrected issue. Ran auto test, and calibration. Op test ok"

Near Hickory Ln, Olmsted Falls, OH 44138
Gabriel P.

Gabriel P.

DRYER WHIRLPOOL WGD5100HW0 Found gas pipe broken need assembly parts ordering ; ordrng 1 280119 (Burner assembly)

Near Midway Blvd, Elyria, OH 44035
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 Installed inlet water valve. Tested dispense and ran manual ice maker harvest test. Ice maker indexed properly and filled mold with water. Op test good.

Near Richmond Rd, Warrensville Heights, OH 44128
Marie V.

Marie V.

WASHER FRIGIDAIRE n/a "Cc that the unit is not working. Found tub sideways, spring on unit is broken, unit will need shocks, springs and hose because hose is sitting on a sharp edge, is possible that is broken and after repair could leak. Cust will call back if he wants to continue with repair this will need a 2 tech; ordrng 1 134957000 (Spring) and 1 5304491701 (Shock kit) and 1 5304491700 (Shock back) and 1 134639920 (Hose), used 1 SHIPPING (shipping and handling) from stock"

Near Schwartz Rd, Avon, OH 44011
Marie V.

Marie V.

MICROWAVE JENN-AIR JMV8208CS0 "Replaced interlock, ran unit. Op test ok"

Near Stone Ct, Westlake, OH 44145
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRF540CWBM01 "Cc unit spit out a few cubes then stopped again Found icemaker working prope