We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Streetsboro, OH 44241
Brian M
Job Details: 07/13/2022
"Cc loud noise Found gearcase grinding Will need gearcase and washplate ; ordrng 1 W11393685 (Gearcase) and 1 W10902814 (washplate), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230HC
Near Chagrin Falls, OH 44023
Brian M
Job Details: 07/13/2022
Cc unit making noise Found agitator fin broken Needs agitator replaced ; ordrng 1 W11550891 (Agitator)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Orwell, OH 44076
Brian M
Job Details: 07/13/2022
Cc unit not draining Found shirt stuck in pump Removed shirt OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KBFC42FTS00
Near Oberlin, OH 44074
David R
Job Details: 07/13/2022
"Evap fan assembly was not sent out, fan scroll was sent instead. Took pics for documentation. Only part that was replaced was the main control kit. Unit is not working and starting to cool, give 24 hours to cool and 24-48 hours for full bin of ice. Unit is good."
We serviced a
JENN-AIR RANGE GAS
Model SVD8310S
Near Cleveland, OH 44102
Manny
Job Details: 07/13/2022
"Cc back burner not lighting, found burner orifice clogged, clean orifice opt test ok, cleaned all burners"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Cleveland, OH 44105
Corina B
Job Details: 07/13/2022
CC that the water is not cold. Checked temp 40-43*. Dispensed the water 55* advised cust the reservoir is good for about a 12 oz glass of water. Ff section is packed with food. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Cleveland, OH 44105
Corina B
Job Details: 07/13/2022
CC that the unit is not cooling. Confirmed. Found the compressor is seized. Will need a new compressor. Office to reschedule appointment ; ordrng 1 W11370574 (Compressor) and 2 W11109499 (Drier)s
We serviced a
KENMORE DRYER
Model 110.64872401
Near Beachwood, OH 44122
Corina B
Job Details: 07/13/2022
CC that there is a rattling noise. Confirmed. Found the support roller seized. Replaced the dryer repair kit from t/s. Opt test ok ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Mayfield Heights, OH 44124
Corina B
Job Details: 07/13/2022
"CC that the unit will say no water. Confirmed. Ran diag F8e1 long fill no fill, f0e7 Running Clean Washer Cycle Washer Cycle. Found the drain hose on the ground. Raised the drain hose to the sink. Started a quick wash, finished. Opt test ok."
We serviced a
MAYTAG WASHER
Model MVW6230RHW0
Near Lyndhurst, OH 44124
Corina B
Job Details: 07/13/2022
"CC that the whites senses and does not work. Started a cycle on whites, filled started to wash. Advised cust each cycle is different on how long they wash and rinse. Advised cust 1-2 tablespoons of he detergent or 1 pod. 6-8 bath towels equals a full load. Opt test ok. Cust asked about cleaning the dryer vent gave dryer vent wizards number"
We serviced a
KENMORE WASHER
Model 110.227221
Near Cleveland, OH 44143
Corina B
Job Details: 07/13/2022
CC that the timer knob spins. Confirmed. Replaced the timer. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Richmond Heights, OH 44143
Corina B
Job Details: 07/13/2022
"CC that there was a burning smell and no water goes in. Confirmed. Found the float is missing. Pressed the switch, water entered and the pump started. Will need a new float. Cust does not want to repair. ; ordrng 1 WPW10346525 (Float), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE RANGE
Model FPGH3077RFD
Near Lakewood, OH 44107
Manny
Job Details: 07/13/2022
"Replaced potentiometer ran bake test unit reaches temp, showed customer the unit temps and showed him the difference between his thermometer temps and my temps, his thermometer is about 40 degrees off, unit is at temp test with cast iron pan with oven probe meter and laser gun thermometer, both temps are good, opt test ok."
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Strongsville, OH 44149
Gabriel P
Job Details: 07/13/2022
"Level unit,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS6NHAXVA01
Near North Olmsted, OH 44070
Gabriel P
Job Details: 07/13/2022
"Found filter housing leaking also found bad harness for icemaker,ordering parts ; ordrng 1 WPW10121138 (Filter housing) and 1 WP2187467 (Harness), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 07/13/2022
"Found drip pan clogged and cause a sheet off ice forming underneath bin causing door not to open unclog drip pan and drain tube in the back use shot vac so it doesnt over flood over on pan ,opt test ok also found floor damage from the water leaking took picture of warped floor ; used 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ05
Near Madison, OH 44057
Brian M
Job Details: 07/12/2022
Tightened handles OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Avon Lake, OH 44012
Angel
Job Details: 07/12/2022
Cc that unit was not cooling properly and ff section is too warm. Verified and found that evaporator was completely frosted over. Steamed out all ice and frost found thermistor out of place replaced it with new one and made sure it was properly installed and zip tied. Went into diagnostics and made sure heater was functioning as should and it was reinstalled all parts. Opt test ok.; used 1 WPW10384183 (THERMISTOR) from stock
We serviced a
WHIRLPOOL WASHER
Model LSQ9659PW2
Near Cleveland, OH 44134
Manny
Job Details: 07/12/2022
"Cc unit not working ; ordrng 1 WP8318084 (switch-lid), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Lyndhurst, OH 44124
Manny
Job Details: 07/12/2022
"Replaced terminal block, opt test ok"
We serviced a
FRIGIDAIRE STACK W/D
Model FFLE3911QW0
Near Conneaut, OH 44030
Joe O
Job Details: 07/12/2022
"Went to install parts. Found incorrect control ordered. Main control ordered is for the dryer. Installed pressure sensor. Tested, still not reading pressure sensor. Needs washer controlTook dryer control to return. Customer paid difference in parts.Control out of stock. Office to reschedule; ordrng 1 5304511966 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Madison, OH 44057
Dan H
Job Details: 07/12/2022
"Customer complaint of screeching noise, found pulley hitting pulley shield, unit needs new belt, pulley, and pulley shield ; ordrng 1 W10721967 (Pulley) and 1 W11239857 (Belt) and 1 W11409708 (Shield)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Mayfield Heights, OH 44124
Manny
Job Details: 07/12/2022
"Cc door not sealing, door is warped, and needs to be replaced and is missing the shims on the fz and Ff doors; ordrng 1 LW10803941 (dor-fip) and 2 WP2258681W (shim)s"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Conneaut, OH 44030
Joe O
Job Details: 07/12/2022
Installed element. Tested. Op test ok
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Chesterland, OH 44026
Corina B
Job Details: 07/12/2022
CC that there is water on the control and around the top of the washer. Confirmed. Ran diag no codes. Cust uses hot water for cycles. Advised cust this is normal due to the opening around the lid. Started a cycle. Opt test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS02
Near Chagrin Falls, OH 44023
Corina B
Job Details: 07/12/2022
Replaced the led module board. Opt test ok. Advised cust to replace the Plastic waterline with a braided flex line. ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Solon, OH 44139
Gabriel P
Job Details: 07/12/2022
Found capacitor fail but also found error code on motor also valve strip ordering parts needed ; ordrng 1 W11395618 (Capacitor) and 1 W11026785 (Motor) and 1 W11590868 (Harness) and 1 W11220230 (Valve)
We serviced a
WHIRLPOOL DRYER
Model WED8127LC1
Near Maple Heights, OH 44137
Gabriel P
Job Details: 07/12/2022
"Found unit not getting proper voltage need and electrician,opt test ok"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHB2751TF5
Near Avon Lake, OH 44012
Angel
Job Details: 07/12/2022
Cc that unit stopped making ice. Verified ice bin and it was empty removed ice maker from spot and found fill tube frozen up. Spoke with BJ to see if unit had a service pointer on it and he found a air handler kit to help with moisture and freezing up inside the ice compartment and also will be ordering valve and ice maker.; ordrng 1 243297613 (Ice maker) and 1 5303918784 (Air handler kit) and 1 242253002 (Valve) and 1 241963102 (Air duct)
We serviced a
MAYTAG DISHWASHER
Model MDB4709PAM3
Near Streetsboro, OH 44241
Corina B
Job Details: 07/12/2022
"Replaced the heater. Tightened the supply line, was leaking. Ran a calibration. Opt test ok. ; used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE REFRIGERATOR
Model GYE22GENBDS
Near Elyria, OH 44035
David R
Job Details: 07/12/2022
"Cc unit water dripping from icemaker when water being called. Found icemaker under dispenser had ice build up. Cleared ice, turned icemaker back on. Showed customer. Advised ice could of got on flap door from dispenser and caused warm air to get in unit. Good, ice maker working correctly. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5FVGXVS00
Near Mentor, OH 44060
Jason N
Job Details: 07/12/2022
"Cc unit water dispense drippingCustomer stated the water dispense is leaking, so he had to turn the water off. Turned water on to unit, verified a slow drip from dispense tube. Ensure filter was installed fully, checked door push connector. Advised customer that it most likely is the inlet valve not sealing properly anymore. Quoted for valve replacement. ; ordrng 1 W10408179 (Inlet valve)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model PRMC2285AF-CNA
Near Fairport Harbor, OH 44077
Dan H
Job Details: 07/12/2022
"Installed new user interface , op test no good , new user interface is dead, reordering user interface ; ordrng 1 5304523018 (Ui)"
We serviced a
GE REFRIGERATOR
Model GTS18WCMCRWW
Near North Ridgeville, OH 44039
Marie V
Job Details: 07/12/2022
"Cc that the unit is leaking. Confirmed. Found drain tube clogged. Unclogged drain tube, and dumped water. Pass. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5FHTXVY05
Near North Ridgeville, OH 44039
Marie V
Job Details: 07/12/2022
"Cc that the fresh food is not cooling. Took temps 69* fresh food and -4 freezer. Verify heater circuit 24ohms . Good. Set unit to defrost, no voltage going to heater. Unit will need new board.; ordrng 1 WPW10503278 (Control), used 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM6
Near Mentor, OH 44060
Jason N
Job Details: 07/12/2022
"Cc unit upper rack disengaged Found left side track had pulled out of tub wheel assembly, back stop had popped off the back. No damage to track or stop clip. Reinstalled slide and stop. Reinstalled top rack. Ensure all rack components working properly. Op test good."
We serviced a
KITCHENAID WALL OVEN
Model KODT107ESS01
Near Solon, OH 44139
Corina B
Job Details: 07/12/2022
"Replaced the upper blower fan, thermal fuse and thermistor. Heated ovens. Opt test ok. ; used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model WGD7300XW0
Near Shaker Heights, OH 44122
Corina B
Job Details: 07/12/2022
"CC that the unit is not heating. Confirmed. Found the thermal fuse is open. Will need a fuse. Brought the igniter back for return. Cust is going to call office to make payment.; ordrng 1 WP3390719 (Fuse), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Westlake, OH 44145
Angel
Job Details: 07/12/2022
Cc that dishes were not getting very clean. Tested unit and wash pump and everything is working found filter dirty explained to customer the importance of clean filter and to prime the hot water before starting unit. Unit working as designed. Opt test ok.
We serviced a
KITCHENAID COMPACTOR
Model KTTS505ESS0
Near Beachwood, OH 44122
Gabriel P
Job Details: 07/12/2022
Unit working as design
We serviced a
MAYTAG DISHWASHER
Model MDB8949SAM1
Near Shaker Heights, OH 44120
Gabriel P
Job Details: 07/12/2022
"Replace console,also ran a cycle opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJW00
Near Painesville, OH 44077
Dan H
Job Details: 07/12/2022
"Customer complaint of gurgling noise, gurgling noise is refrigerant running through lines, unit is operating as designed"
We serviced a
WHIRLPOOL WASHER
Model MVWB766FW1
Near Mayfield Heights, OH 44124
Manny
Job Details: 07/12/2022
"Cc unit not working, was making a grinding noise then the unit just stopped all together, unit was unplugged, plugged in and tried getting into diagnostics unit wont come on or go into diagnostics, proper power from outlet, tilted unit back and found rotor stator, clutch, slider and drain pump all covered in oil from the gearcase, unit will need console, control, drain pump, motor assembly and gearcase ; ordrng 1 W11135391 (console) and 1 W11135392 (cntrl-elec) and 1 W11393685 (Gearcase) and 1 W11550891 (Agitator) and 1 W10909670 (nut-spaner) and 1 W10754158 (motor stator) and 1 W10734521 (slider) and 1 W10754448 (clutch) and 1 W10754161 (motor rotor) and 1 W10876600 (drain pump)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Berea, OH 44017
David R
Job Details: 07/12/2022
Replaced adjuster kit. Good. Op Test Ok
We serviced a
KITCHENAID RANGE
Model KDRS467VSS04
Near Pepper Pike, OH 44124
Jason N
Job Details: 07/12/2022
"Cc unit front panel hot to the touch after useCustomer stated she was baking and then switched over to broil to finish. Afterwards the front panel was hot to the touch and stayed hot for awhile. She was concerned and turned the breaker off. Ran bake to 400 degrees, then switched to 500 degrees broil for 10 minutes. Front panel temps reaching 105 degrees peak on front of console. Advised customer that oven vent is located right below console and will be extremely hot during and bake or broil cycle. Could not duplicate heat issue at this time, unit is working as designed."
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ06
Near Middleburg Heights, OH 44130
David R
Job Details: 07/12/2022
"Same issue as before, ice up on FZ evap, harness was already replaced. Control not sending correct power to heater. Ordering and replace harness, control, heater if needed.** 2 count count** requesting double labor ; ordrng 1 W11546681 (Harness) and 1 W11566891 (Control) and 1 W11546610 (Heater) and 1 WPW10384183 (Thermistor)"
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Parma, OH 44134
David R
Job Details: 07/12/2022
"Cc unit vibration and noises. Replaced cam, belt and strike. Ran diagnostics, no error codes. Ran diagnostics test and calibration. Good. All normal noises. All functions check good. Ran unit with load inside to wash how it acts. All functions are normal. Ran unit on quick wash and then did a drain and spin. Good. Advised to not overload, make sure load is even as much as can be. Can cause off balance and banging on sides. Found drain hose banging, let customer know, can use a piece of styrofoam to help as well. Unit is good. Op Test Ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS00
Near Highland Heights, OH 44143
Manny
Job Details: 07/12/2022
"Cc unit freezing up in the Ff, verified and tested all components, found SP, stating that if Ff temp is warmer than normal due to evap froze up and all components passed, replaced UI. Customer will contact wpl and see if she gets a concession for the repair.; ordrng 1 W11509096 (user interface), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KENMORE DISHWASHER
Model 665.13732K601
Near Moreland Hills, OH 44022
Jason N
Job Details: 07/12/2022
"Cc unit stopped working correctly after power outage Customer stated unit stopped washing after power outage recently. Unit no longer fills with water and does not wash. Ran wash cycle, found unit not filling with water. Found float stuck in mid position. Freed up float switch. Unit filled with water and started washing. Cancel/drained and retested wash cycle. Unit op test good."
We serviced a
WHIRLPOOL COOKTOP ELE
Model WCG97US6HS00
Near Westlake, OH 44145
Angel
Job Details: 07/12/2022
Cc that unit would just keep clicking. Confirmed took off top and switch was full of oil and grease replaced switches and spark module. Opt test ok.
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2089WEM11
Near Shaker Heights, OH 44120
Gabriel P
Job Details: 07/12/2022
".replace icemaker and it cycle,opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Seven Hills, OH 44131
David R
Job Details: 07/12/2022
"Cc unit sometimes cutting off towards end of cycle and even when trying to cancel to drain. Will not drain. Ran diagnostics, good. Had drain pump on truck, not t/s item. Replaced W11412291. Ram diagnostics again and Normal cycle, all components good. Customer to monitor. As today Op Test Ok."
We serviced a
KITCHENAID DISHWASHER
Model KDPM704KPS0
Near Solon, OH 44139
David R
Job Details: 07/12/2022
"Cc after last tech was here to replace the element, it hasnt heated since. Found that heater was not plugged in, corrected and ran diagnostics. Heater coming on. Advised make sure to use rinse aid and pro wash to help dry dishes. Good. Op Test Ok."
We serviced a
AMANA REFRIGERATOR
Model ABB2222FEQ
Near Cleveland, OH 44135
Marie V
Job Details: 07/12/2022
"Cc that the freezer is working but fresh food is not. Took temps 60* fresh food and -3 freezer. Verify from pin j1 pin 3 to 5 has continuity , amd pin j13 to neutro pass, unit needs control. Replaced from T/S. Defrosted all ice from evaporator and freezer light, also programmed unit to 01 by label. Op test ok; used 1 WPW10503278 (CNTRL-ELEC), and 1 8009 (APPLIANCE BULB) from stock"
We serviced a
GE DRYER
Model GFD55GSSN0WW
Near Mentor, OH 44060
Joe O
Job Details: 07/12/2022
Cc: not startingFound unit in program mode. Programmed unit. Tested. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WFG320MOBS3
Near Ashtabula, OH 44004
Dan H
Job Details: 07/12/2022
"Installed new igniter, op test good"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FG4H2272UF
Near Painesville, OH 44077
Brian M
Job Details: 07/12/2022
Cc er ce error on door and no ice is coming out and deli drawer stopped working Found deli drawer to have wires corrosion and board sitting in water Er CE is control miscommunication caused by main control and ui Needs deli board and drawer and control boards Office to schedule parts not in stock ; ordrng 1 5304527898 (Overlay) and 1 5304531769 (Control) and 1 5304531709 (Door) and 1 5304519196 (Panel) and 1 5304528575 (Control) and 1 5304531885 (Control) and 1 5304519114 (Control) and 1 5304519115 (Control)
We serviced a
SAMSUNG DRYER
Model DV45K7600EWA3
Near Painesville, OH 44077
Brian M
Job Details: 07/12/2022
"Cc of noise Heard rollers banging and idler pulley squeaking Advised on rollers and idler, belt replacement ; ordrng 4 WPW10177428 (support)s and 1 6602-001655 (Belt) and 1 DC93-00634A (Idler), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Fairview Park, OH 44126
Angel
Job Details: 07/12/2022
Noticed when i got here that call was not confirmed but called customer and he was trying to get a hold of his nanny to keep the appointment but had no luck so he would either get in contact again with us or if office can reach out to set up another appointment.
We serviced a
JENN-AIR RANGE
Model JDR8895AAS
Near Thompson, OH 44086
Brian M
Job Details: 07/12/2022
"Cc unit not powering on Found control board damaged Needs control ; ordrng 1 WP5701M796-60 (clockswit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5640XW2
Near Wickliffe, OH 44092
Manny
Job Details: 07/12/2022
"Cc unit not starting, and no locking or sensing, ran diagnostics and found code F5e1 for lid lock issues, replaced latch with TS# w10404050; used 1 W10404050 (LATCH), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Ashtabula, OH 44004
Dan H
Job Details: 07/12/2022
"Customer complaint that unit is leaking, found unit leaking from household drain, advised customer that they need a plumber to repair , unit is operating as designed ."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Solon, OH 44139
Jason N
Job Details: 07/12/2022
"Cc unit doesnt advance cyclesRan diagnostics, found code f7e1 for basket speed fault. Ran auto test, all functions passed. Replaced actuator using truck stock part. Reran auto test. Unit powered off during spin cycle, lid unlocked and basket still spinning. Unit needs main control. ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model JS48SEDUDW01
Near Brecksville, OH 44141
David R
Job Details: 07/12/2022
"Cc unit icemaker over with ice, ice dispenser not closing, questions on water dispenser. Water dispenser is good, was not pressing enough to activate switch. Door chute not closing, motor not working and pieces broke. Also found optics for icemaker not working properly. Ordering control kit for icemaker, parts needed for chute replacement. **setting as two count just in case door needs to be taken apart. ; ordrng 1 WPW10205979 (Motor) and 1 WP2305242 (Connector) and 1 WPW10546285 (Motor) and 1 2318017 (Separator) and 1 W10757851 (Control kit) and 1 WP2180353 (Door chute)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBB01
Near Garrettsville, OH 44231
Brian M
Job Details: 07/12/2022
Installed drain tube and cleared ice OP Test Ok
We serviced a
MAYTAG DRYER
Model MGD7230HW1
Near Wickliffe, OH 44092
Manny
Job Details: 07/12/2022
"Cc that unit makes a vibration noise when half way through the drying cycle, set unit to normal no noise, customer stated that only does it hen has clothes inside, she loaded the unit with towels and set it to dry, after 6 mins the unit started making a ticking noise, took unit apart and found blower wheel broken, wheel is stuck on motor, ordering motor and wheel.; ordrng 1 W11549461 (Motor) and 1 WP697772 (blower wheel)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW04
Near Wickliffe, OH 44092
Joe O
Job Details: 07/12/2022
Cc: chemical odorFound temps in unit at 5 degrees and 42 degrees(customer had unit open). Could not duplicate chemical smell. Advised customer the unit itself will not give off a chemical smell. Advised it is caused by the items in the unit left unsealed. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DBL5
Near Gates Mills, OH 44040
Joe O
Job Details: 07/12/2022
Cc: not washingFound sump assembly receiving proper power. Will not wash. Needs sump assemblyCustomer does not want to repair at this time ; used 1 W11085683 (PUMP&MOTOR) from stock
We serviced a
FRIGIDAIRE WASHER
Model ATF6700FS1
Near Jefferson, OH 44047
Dan H
Job Details: 07/12/2022
"Customer complaint that unit is not spinning, confirmed, ran diagnostics found e47(control thinks PTC circuit on door is open in spin) error code, unit does not spin in test mode, unit needs new control per tech sheet , customer does not want repair at this time; ordrng 1 137006030 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB855DW0
Near Solon, OH 44139
Jason N
Job Details: 07/12/2022
"Cc unit not spinning properly, loud noiseFound washplate free spinning, splines stripped. Unit needs washplate. Replaced using misc. truck stock part. Ran auto test, all functions passed. Op test good.; used 1 W10902814 (Impeller plate) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Cleveland Heights, OH 44118
Gabriel P
Job Details: 07/12/2022
"Ran diagnostic and found error code F0E5 off balance load delete error ran calibration and auto test pass also ran a load unit working as designed no issue found advise customer what to do when off balance,opt test ok"
We serviced a
KITCHENAID RANGE
Model KGRS505XSS02
Near Cleveland, OH 44113
Gabriel P
Job Details: 07/12/2022
"Valve not turning and switches looks good ordering valve ; ordrng 2 WPW10206287 (Valve)s and 1 WPW10206288 (Valve left front), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Eastlake, OH 44095
Corina B
Job Details: 07/12/2022
"Replaced the gearcase, control, drain pump, washplate, and slide. Ran a calibration. Started a quick wash. Opt test ok. Brought the core back for return."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Broadview Heights, OH 44147
David R
Job Details: 07/12/2022
"Cc unit leaking. Will need ice in FZ steamed and new drain tube. Putting down estimate.; ordrng 1 W10619951 (Drain tube kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model Gsc25c4eyy03
Near Westlake, OH 44145
Angel
Job Details: 07/12/2022
"Cc that unit was overflowing by the ice maker. Verified wires on bottom to make sure they were good and they were took apart cover for ice maker and found that the ice maker when it was cycling it got stuck where it calls for water causing it to keep calling for water and overflowing with water tried resetting ice maker but no luck will need ice maker replaced. Gave customer estimate and he stated he will leave like that and try finding a counter top ice maker. Charged service call.; ordrng 1 WPW10251076 (Ice maker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA DRYER
Model NED7200TW
Near Garrettsville, OH 44231
Brian M
Job Details: 07/12/2022
Installed heater and thermistor OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Ravenna, OH 44266
Brian M
Job Details: 07/12/2022
Installed pads OP Test Ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Willowick, OH 44095
Manny
Job Details: 07/12/2022
"Cc unit making a weird noise, stated they havent used it once yet, when they tried using it the unit started making a screeching noise and they stopped it right away, ran diagnostics and no codes found ran test cycle and noticed a noise when unit started draining, noise coming from a dry drain pump, unit started filling and water coming out from the bottom, found turbidity sensor not screw in causing it to leak, screwed sensor back in opt test ok."
We serviced a
WHIRLPOOL DISHWASHER
Model JDTSS247HS0
Near Chagrin Falls, OH 44022
Joe O
Job Details: 07/12/2022
Installed dispenser. Op test ok
We serviced a
MAYTAG RANGE
Model MGR5730BDW
Near Jefferson, OH 44047
Dan H
Job Details: 07/12/2022
"Customer complaint that burners and oven are not lighting, found left front burner rusted out, all other burners are working, found igniter weak, unit needs new igniter and left front burner head; ordrng 1 WP3412D024-26 (Burner head) and 1 74007498 (Igniter), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KENMORE WALL OVEN
Model 911.30169792
Near Solon, OH 44139
Jason N
Job Details: 07/12/2022
"Cc unit oven fault f3Customer stated that sometimes randomly the temperature will increase really fast on the display, the unit will beep and f3 will appear. Ran bake test to 350 degrees, temp display started at 100 degree and then read 244 degrees after a second then dropped down to 227 degrees. Verified f3 fault for temp sensor open. Unit needs oven temp sensor. Estimate only at this time. ; ordrng 1 WB21X5301 (Temp probe)"
We serviced a
GE WASHER
Model GFW550SSN0WW
Near Eastlake, OH 44095
Corina B
Job Details: 07/12/2022
CC that the unit does not start a cycle. Confirmed. Found the cold valve not opening all the way. Will need a new valve. ; ordrng 1 WH23X29538 (Valve)
We serviced a
JENN-AIR WALL OVEN
Model W276
Near Strongsville, OH 44136
David R
Job Details: 07/12/2022
"Cc unit not working. When pressing for a cycle, unit will buzz loudly. Found shorted transformer board, saw a spark on it as well when the buzzing occurred. Old unit so 95% of electrical parts are discontinued. Y704706 support circuit board NLA discontinued, Y704710 transformer assembly board NLA discontinued. All main controls are NLA discontinued as well, Y704728 clock NLA, Y712603 control panel NLA."
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near Lorain, OH 44055
Angel
Job Details: 07/12/2022
Cc that unit will power on but not start since they bought it. Verified power and it was good took unit apart to check motor and it was good found that one of the plugs on the control was unplugged reseated plug tested unit and started right up. Opt test ok.
We serviced a
AMANA DISHWASHER
Model ADB1400AGW3
Near Streetsboro, OH 44241
Brian M
Job Details: 07/12/2022
Cc unit not drying properly Ran diagnostics found no issue Customer is using jet dry and heater is working Unit is not meeting customers needs Reported concerns to whirlpool using service matters
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Streetsboro, OH 44241
Brian M
Job Details: 07/12/2022
Cc no selections are being made Needs lid lock Replaced using truck stock OP Test Ok ; used 1 W10810403 (LID LATCH) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS00
Near Cleveland, OH 44144
Gabriel P
Job Details: 07/12/2022
"Found 55.2 resistance on bi metal and 30.2 ohms on heater also when check for voltage it was only sending out 14 v ac need control kit ordering ; ordrng 1 W10878993 (Control kit), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BW2
Near Geneva, OH 44041
Dan H
Job Details: 07/12/2022
"Customer complaint that oven is not heating, confirmed, igniter is not glowing, igniter is receiving 120vac , installed new igniter, op test good ; used 1 12400035 (IGNITER) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Chagrin Falls, OH 44023
Jason N
Job Details: 07/12/2022
"Cc unit making a squeak noiseRan diagnostics, no codes stored. Ran auto test, all functions passed, no abnormal sounds heard. Started normal load with clothing. No abnormal sounds in wash cycle or spin and drain. Could not duplicate noise concern at this time."
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Chagrin Falls, OH 44022
Joe O
Job Details: 07/12/2022
Installed ice maker. Cycled. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Eastlake, OH 44095
Corina B
Job Details: 07/12/2022
"Replaced the heater. Started a cycle, no leaks. Opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Lorain, OH 44055
Angel
Job Details: 07/12/2022
Cc that unit stopped cooling every time the control in RC would stop working. Unit was unplugged when i arrived so I plugged it in to see what was going on and the ui would not respond only had lines on display would not let me do diagnostics or nothing replaced control from truck stock programmed control and everything started working up again. Explained to customer to wait 24hrs for proper cooling. Opt test ok.; used 1 WPW10503278 (CNTRL-ELEC) from stock
We serviced a
GE WASHER
Model GFWH1400D0WW
Near Chagrin Falls, OH 44023
Brian M
Job Details: 07/12/2022
Cc unit not starting Found unit functioning properly at this time Ran test cycle and spin and drain Leveled unitOP Test Ok
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Geneva, OH 44041
Dan H
Job Details: 07/12/2022
"Installed new heater, op test good"
We serviced a
WHIRLPOOL WASHER
Model n/a
Near Andover, OH 44003
Jason N
Job Details: 07/12/2022
"Cc unit fault code f6e3Unit has no m/s tag. Found partial model number to reference. Ran diagnostics, verified f6e3 for communication error MCU to ACU. Cleared code and ran auto test, no power to motor, unit is not tumbling. Unit will need ACU. Customer declined repair, estimate only. ; ordrng 1 W11322903 (ACU)"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH78019HZ04
Near Amherst, OH 44001
Gabriel P
Job Details: 07/12/2022
Blower came in damage also vent has two screw drill in to microwave cannot pull unit out customer need a contractor to take screws out took pictures ; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near North Olmsted, OH 44070
Marie V
Job Details: 07/12/2022
"Cc that the unit is not cooling. Confirmed. Found evaporator frosted all the way with ice. Verify on diag, defrost heater pass, unit had connector for heater frozen inside. Cleaned them up and heater started working, added foil tape to cover them up. Defrosted all ice. Op test ok"
We serviced a
MAYTAG DRYER
Model MEDC400VW0
Near North Olmsted, OH 44070
Marie V
Job Details: 07/12/2022
"Cc that when the unit is on energy preferred and goes to less dry and cool down unit does not stops unlit is on off, also it still runs with door open. Tested unit and unit will buzz but it will not stop running, verify terminals on timer, some were supposed to be close and they were open. Unit will need new timer and door lock is broken as well. ; ordrng 1 WP8299779 (Timer) and 1 WP3406107 (Door switch), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Cleveland, OH 44111
Marie V
Job Details: 07/12/2022
Cc that the unit stopped dispensing. Confirmed. Found ice was stuck together. Explain cust if not using ice all time time it will fuse together and motor will not be able to break them loose to dispense. Corrected issue. Op test ok
We serviced a
GE DISHWASHER
Model GDT645SSN2SS
Near Elyria, OH 44035
Marie V
Job Details: 07/12/2022
"Cc that the u it is leaking. Confirmed. Found leak at the motor. Unit will need new motor. ; ordrng 1 WD19X25700 (Motor assembly), used 1 SHIPPING (shipping and handling) from stock"