We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Solon, OH 44139
Bill
Job Details:
11/10/2023
"Cc mullion gasket damage, confirmed cc. Replaced mullion, opt test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Solon, OH 44139
Bill
Job Details:
11/10/2023
"Cc noise periodically, confirmed cc. Damper shuttering again, ordered new damper follow up scheduled for 11/15; ordrng 1 WPW10479155 (Damper)"
We serviced a
WHIRLPOOL WASHER
Model MVW6230RHW3
Near Solon, OH 44139
Bill
Job Details:
11/10/2023
"Cc damage to Ui and vibration, confirmed cc. Changed Ui board, ran factory calibration and auto test. Made adjustments to back panel. Opt test good."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near Chagrin Falls, OH 44023
Corina B
Job Details:
11/10/2023
"CC that the unit will run for a few seconds and stops. Ran diag 10-2 Vent electrical problem 8-4 Overfill switch open 10-4 Diverter can't find positions (Position optical sensor, spray arms. Started a cycle, filled then drain. Checked the connections, good. Will need a new control and pump. ; ordrng 1 W11416362 (Pump and motor) and 1 W11629911 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Ravenna, OH 44266
Corina B
Job Details:
11/10/2023
Replaced the switch. Tested. Opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Atwater, OH 44201
Corina B
Job Details:
11/10/2023
"CC that there is a noise, unit will have a PO, then turn on and off. No noise when arriving. Ff 35 fz 6. Ran diag fans, compressor turned on no noise. With the unit having a PO. The main control, ui, or the fans could be faulty. Can not diagnose when the unit is working properly. Will need the fans, control and ui. ; ordrng 1 W11087438 (Evap fan) and 1 WPW10675033 (Control) and 1 W11330971 (Ui) and 1 W11249952 (Fan), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Garrettsville, OH 44231
Corina B
Job Details:
11/10/2023
CC that the unit does not finish a cycle. Ran diag F0e3 overload f8e1 long fill no fill. Tested the hot and cold valve. Found the cold valve trickling in water. Replaced the valve from t/s. Ran a calibration. Opt test ok. ; used 1 W11165546 (VALVE) from stock
We serviced a
AMANA OTR MICROWAVE
Model AMV2307PFS07
Near Mentor, OH 44060
Jason N
Job Details:
11/10/2023
"Cc unit not heating, has power Ran heat test w/water. No heat. Checked all connections, all checked good. Unit needs magnetron replaced. ; ordrng 1 W10754299 (Magnetron) and 1 W10850446 (Capacitor) and 2 W11256462 (Diode)s"
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near South Euclid, OH 44121
Joe O
Job Details:
11/10/2023
Installed water valve. Ran auto test. Op test ok
We serviced a
FRIGIDAIRE STACK W/D
Model FLSE72GCS0
Near Burton, OH 44021
Joe O
Job Details:
11/10/2023
"Cc: dryer not startingFound motor just humming, then shuts off. Found motor will not start. Drum will spin freely disconnected from pulley. Motor seized. Needs motor.Motor discontinued; ordrng 1 5303283288 (motor-main!dryer(discontinued))"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Elyria, OH 44035
David R
Job Details:
11/09/2023
"Cc unit stopping on rinse cycle. Found Basket Speed Fault. Unit main control not reading unit spinning, will need main control ; ordrng 1 W11654022 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
SAMSUNG DRYER
Model DV45H7000EW/A2
Near Avon Lake, OH 44012
Angel
Job Details:
11/09/2023
"Cc the unit will tumble but will not heat. Checked power. Power was good. Took apart unit and omhd out heater. Found it was open. Estimated cost for repair. Customer declined repair ; ordrng 1 DC97-14486A (Heater), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Bay Village, OH 44140
Angel
Job Details:
11/09/2023
"Cc ice maker not making ice. Ice maker working intermittently. Tested it and it cycled and filled. Customer states it will work intermittently. Determined customer needs new ice maker. Gave customer estimate for new ice maker and customer decided to not continue with repair. ; ordrng 1 W11455232 (Icemaker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SKZ0
Near Berea, OH 44017
Angel
Job Details:
11/09/2023
"Cc dishwasher door hinge is not attached. Reattached hinge spring and working as should but gave customer an estimate for the hinge.; ordrng 1 W11573703 (Hinge (left)), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2568AEB
Near Madison, OH 44057
Dan H
Job Details:
11/09/2023
"Customer complaint that unit is not cooling properly, confirmed, display is flashing, ice chute door just opening and closing, unit needs new control; ordrng 1 W10890094 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWB765FW2
Near North Olmsted, OH 44070
Angel
Job Details:
11/09/2023
"Replaced stator, clutch, slider, gearcase, main board, and suspension. Ran test opt test good."
We serviced a
FRIGIDAIRE RANGE
Model FFGF3047LSJ
Near Madison, OH 44057
Joe O
Job Details:
11/09/2023
"Cc: pans getting extremely hot in storage drawerFound unit does not have storage, and it is a broil pan. Unit functioning as designed. Op test ok "
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW4
Near Mentor-on-the-Lake, OH 44060
Joe O
Job Details:
11/09/2023
Installed dryer repair kit. Tested. Op test ok
We serviced a
MAYTAG WASHER
Model MVWB865GW1
Near Avon, OH 44011
Angel
Job Details:
11/09/2023
"Replaced gear case, slider, stator, and clutch."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHS2355PF6B
Near Ashtabula, OH 44004
Dan H
Job Details:
11/09/2023
"Customer complaint that evaporator drain tube is clogged again, cleared, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Maple Heights, OH 44137
Bill
Job Details:
11/09/2023
"Cc unit not spinning, confirmed cc. Found error code f9e1 long drain, found wire torn away from drain pump. Used wiring harness from truck stock to repair. Cleared codes and ran auto test. Opt test good.; used 1 W11590868 (Wiring harness) from stock"
We serviced a
KITCHENAID COOKTOP GAS
Model KCGS550ESS05
Near Independence, OH 44131
Bill
Job Details:
11/09/2023
"Cc flames to high, could not confirm. Seated flame spreader on top right burner, all burners are operating properly. Unit operating as intended, customer was disappointed at how quickly the burner grates had deteriorated in looks."
We serviced a
WHIRLPOOL DRYER
Model WED5100HW3
Near North Ridgeville, OH 44039
David R
Job Details:
11/09/2023
Replaced blower wheel and dryer repair kit. Dean with load of towels. Good. Op Test Ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near North Ridgeville, OH 44039
David R
Job Details:
11/09/2023
"Replaced, cam from t/s, belt from t/s, actuator, main control and harness. Washplate gear is seized on gearcase. Tried getting off and washplate cracked some. Will need to replace whole inner/outer tub, gearcase and parts in between. Ordering parts needed; ordrng 1 W11219115 (Outer tub) and 1 W11513243 (Inner basket) and 1 W11551646 (Spanner) and 1 W11568797 (Filter) and 1 W11510461 (Washplate) and 1 W11409708 (Shield) and 1 W11026785 (Motor), used 1 W10721967 (PULLEY), and 1 W11239857 (BELT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Brook Park, OH 44142
David R
Job Details:
11/09/2023
Replaced icemaker and shut off arm. Tested. Good. Cycled to home position. Op Test Ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Garfield Heights, OH 44125
Manny
Job Details:
11/09/2023
"Cc unit not working, verified and ui frozen and display distorted, control sending 3.2vdc to ui, ordering control and ui; ordrng 1 W11460962 (Ui) and 1 W11506011 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHW04
Near Warrensville Heights, OH 44122
Manny
Job Details:
11/09/2023
"Cc that the unit is loud and the ff only is missing door shelves because it have empty slot, explain that those empty slot are for adjusting the shelves, as for the noise those are normal, level door unit working properly. Opt. Test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Chagrin Falls, OH 44022
Corina B
Job Details:
11/09/2023
Replaced the dispenser. Ran a calibration. Started a cycle. Opt test ok.
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HZ07
Near Garrettsville, OH 44231
Corina B
Job Details:
11/09/2023
Replaced the control and light. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Mayfield Heights, OH 44124
Jason N
Job Details:
11/09/2023
"Cc unit only filling with hot waterRan diagnostics manual valve tests, found cold and hot reversed at wall valve connections. Corrected water line connections. Started cold wash cycle. Water temperature correct. Op test good."
We serviced a
FRIGIDAIRE RANGE
Model FGGF3054MBD
Near East Cleveland, OH 44112
Jason N
Job Details:
11/09/2023
"Cc unit temperatures off, temperature reading too lowCustomer states her oven is not working properly, temperature gauge is reading low all the time. Ran bake test to 350 degrees. Good ignition and flame. Let preheat and cycle several times. Average temperature after 4 cycle is 363.2 degrees. No issues found with unit oven operation. Advised customer her oven temperature gauge is not accurately reading temperature. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near South Euclid, OH 44121
Jason N
Job Details:
11/09/2023
"Cc unit not dispensing ice Found ice jammed/fused at the end of the ice container in the blade section. Noticed ice container is also cracked on the bottom due to auger force trying to move ice. Unit will need ice container replaced. Customer can install, no return visit needed. ; ordrng 1 WPW10558424 (Ice-contnr)"
We serviced a
AMANA WASHER
Model NAV5805AWW
Near South Euclid, OH 44121
Jason N
Job Details:
11/09/2023
"Cc unit leaking from bottomPulled front panel. Ran wash test, unit filled tub with water and started into agitation. Observed unit, no leaks found. Ran spin and drain out. No leaks found, all hoses, drains and pump check good. The aid talked with me and she stated she has not seen a leak from unit herself. Unable to duplicate leak concern at this time."
We serviced a
JENN-AIR RANGE
Model JDRP436WP01
Near Beachwood, OH 44122
Jason N
Job Details:
11/09/2023
"Cc unit oven heats up past set temperature Ran bake test to 250 degrees, unit preheated to 250 degrees, preheat chime sounded. Unit kept heating, temperatures reading 379 degrees after several more minutes. Unit will need ACU control replaced. Customer states they are supplying their own part. Advised we will install but do not guarantee part. Ok. Quoted customer, Customer will call office when they have part to schedule for install."
We serviced a
MAYTAG WASHER
Model MVW6200KW3
Near Shaker Heights, OH 44122
Jason N
Job Details:
11/09/2023
"Cc unit leaked and going offbalanceRan normal test cycle. Actuator having trouble shifting. Replaced shift actuator using truck stock. Checked tub suspension, checked good. Started normal cycle with clothing load. Unit filled and agitated. Checked for leaks, none found. Ran drain and spin cycle with clothing load. Unit spun and drained with minimal vibration. Advised customer on load sizing and load distribution, and if offbalance situations occur, pause unit and redistribute load. Advised some vibration during spin is normal and unit is working as designed. ; used 1 W11481722 (actuator) from stock"
We serviced a
MAYTAG WASHER
Model mvw7230hw1
Near Beachwood, OH 44122
Jason N
Job Details:
11/09/2023
"Cc unit making clicking/clunking noises underneath unitRan test cycle, no abnormal noises heard. Started normal cycle with clothing load. Unit only filled for 10 seconds then advanced to washing. Checked pressure hose, hose is clear. Tried running a deep fill, same result. Noise is the rotor running with an empty tub. Factory reset control and ran DLMS calibration. Started normal cycle with load again. Unit filled with water properly before starting wash cycle. Noise reduced, small amount of rotor noise that I advised customer was normal with these units. Op test good."
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Cleveland, OH 44102
Marie V
Job Details:
11/09/2023
"Cc that closed door and strike broke. Confirmed replace strike , tested unit noise from belt. Replaced from T/S. Tested unit and ran a calibration. Op test ok; used 1 W11239857 (BELT) from stock"
We serviced a
MAYTAG WASHER
Model WTW4955HW2
Near Avon, OH 44011
Angel
Job Details:
11/09/2023
"Cc that unit started doing the same thing again banging around on the spin or cycles would not want to start or finish. Replaced control board and ran a calibration than had the customer give me some towels to test it out again on a drain/spin after I got the towels wet to see what it would do and it spun out the clothes perfectly fine with no issue but with the new control board installed. Than to make sure I ran a quick wash which she stated it would do the same on any cycle just to make sure it was good and it started banging all around will be ordering suspension, basket and gearcase. Office to reschedule.; ordrng 1 W11454372 (Gearcase) and 1 W11217817 (Suspension) and 1 W11172199 (Basket)"
We serviced a
JENN-AIR WALL OVEN
Model JJW2430WS02
Near Westlake, OH 44145
Angel
Job Details:
11/09/2023
Replaced cooling fan. Tested unit. All tests good. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Olmsted Falls, OH 44138
David R
Job Details:
11/09/2023
Replaced wash pump and valve. Tested. Good. Ran diagnostics. Good. Op Test Ok.
We serviced a
JENN-AIR REFRIGERATOR
Model JSD2695KES
Near Brecksville, OH 44141
Bill
Job Details:
11/09/2023
"Cc unit not cooling, confirmed cc. 40 degs in fr and 60 deg in ff. Pulled amp draw 0.17 amps with compressor running. Compressor was 152 degs, evap 12001940 discontinued. But gave estimate on the rest of repairs, customer chose not to continue with repairs.; ordrng 1 W10160407 (Compressor) and 1 12001940 (Evap)"
We serviced a
WHIRLPOOL RANGE
Model GY399LXUS02
Near Brecksville, OH 44141
Bill
Job Details:
11/09/2023
"Cc keys 6 9 0 do not work, confirmed cc. Ordered new key pad, office to follow up as key pad is out of stock.; ordrng 1 WPW10207933 (Switch membrane), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFC310S0EW1
Near Strongsville, OH 44149
Bill
Job Details:
11/09/2023
"Cc burner separated from base, confirmed cc. Changed burner, tested opt test good."
We serviced a
KITCHENAID WASHER
Model KHWS01PMT3
Near Broadview Heights, OH 44147
David R
Job Details:
11/09/2023
Replaced valve assembly and flow meter. Tested. Good. No leaks. Op Test Ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Oberlin, OH 44074
David R
Job Details:
11/09/2023
"Replaced gearcase, cam pulley from t/s, belt and actuator. Cleared up all oil/grease. Ran test mode and calibration test. Good. Op Test Ok. ; used 1 W10721967 (PULLEY) from stock"
We serviced a
AMANA REFRIGERATOR
Model ART318FFDB07
Near Cleveland, OH 44102
Marie V
Job Details:
11/09/2023
"Cc that the unit is not cooling in fresh food section and making a noise"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Cleveland Heights, OH 44118
Manny
Job Details:
11/09/2023
"Replace fz door, advise customer to allow time for gasket to properly expand, opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS2
Near Cleveland Heights, OH 44106
Manny
Job Details:
11/09/2023
"Cc unit not coming on verified and not power to console check outlet and good remove term block cover and good voltage removed door panel and control led blinking 2 time per techsheet communication error, ui has so corrosion in the connector, unit needs control and ui; ordrng 1 W11646927 (Control) and 1 W11625194 (Panel w UI)"
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Cleveland, OH 44108
Manny
Job Details:
11/09/2023
"Cc unit makes noise, verified and bearings noise, tilted back and oil leak from gear case and components saturated with water,u it needs Gearcase, pulley, cap, shifter and motor will not proceed with the repair ; ordrng 1 W11454734 (Gearcase) and 1 W10721967 (drive pulley) and 1 W11481722 (Shifter) and 1 W11428524 (Cap) and 1 W11497303 (Motor), and 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KUIX335HVWH00
Near Cleveland, OH 44113
Manny
Job Details:
11/09/2023
"Cc unit not draining, verified and recirculating and reservoir humming , unit needs reservoir and recirculating pump; ordrng 1 W11542867 (Recirc pump) and 1 W11542868 (Reservoir pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW1
Near Cleveland, OH 44108
Marie V
Job Details:
11/09/2023
"Replaced dampers and belt. Tested unit, op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW8500BC0
Near Bay Village, OH 44140
Marie V
Job Details:
11/09/2023
"Cc that unit had an off balance load and now basket is not center and when dispensing fabric softener comes outside. Confirmed found tub is stuck. Corrected, tested dampers. They bounce once. Working properly, tube came back to its normal spot. Stared unit, working properly. Op test ok"
We serviced a
WHIRLPOOL DRYER
Model WGD5100HW3
Near Avon Lake, OH 44012
Marie V
Job Details:
11/09/2023
"Cc of unit not heating but when they test other cycles and rebooted unit works. Ran diag, no codes. Found time dry had air only. Changed to medium high, tested it. It cycles every time. Unit is heating up. Explain cust if set by mistake unit will default to air only. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Avon Lake, OH 44012
Marie V
Job Details:
11/09/2023
"Cc that was washing blankets and that unit stared making a grinding noise very loud , now is not working. Confirmed found cam screw came off and cap is not working. Replaced both from t/s. Tested unit, working properly ; used 1 W10721967 (PULLEY), and 1 W11395618 (CAPACITOR) from stock"
We serviced a
AMANA REFRIGERATOR
Model ART308FFDM11
Near Avon Lake, OH 44012
Marie V
Job Details:
11/09/2023
"Cc that freezer is not cooling properly have digital thermometer showing 14 *. Also ice maker is leaking. Corrected ice maker issue. Took evaporator cover off, theres full frost pattern on evaporator. Advice cust to set temp 1 notch higher l give 24 hours for temp to adjust. Op test ok"
We serviced a
GE WASHER
Model GTW680BPL2DG
Near Avon Lake, OH 44012
Marie V
Job Details:
11/09/2023
"Cc that unit is squeaking while agitating. Tilted unit found some oil, removed belt, tried removing cam. Does not comes out. Tested dampers, they are working properly. When spinning cam when removed belt is squeaking, noise is coming from gearcase. Will need new gearcase , belt , cam and impeller; ordrng 1 WH03X33731 (Geracase) and 1 WH01X24180 (Belt) and 1 WH03X32097 (Cam) and 1 WH43X32857 (Agitator), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near North Ridgeville, OH 44039
Marie V
Job Details:
11/09/2023
"Cc of unit taking for ever to dry the clothes. Stared unit, no heat. Found cut off open. Replaced from surplus. Tested unit. Op test ok; used 1 W10900067 (Cut off) from stock"
We serviced a
GE REFRIGERATOR
Model GFE28GMKBES
Near Parma, OH 44134
Bill
Job Details:
11/09/2023
"Cc not cooling in ff side, confirmed cc. Ff evaporator frozen over, tested heaters, and thermistors. All tested good, gave estimate for circuit boards replacement. Customer chose not to continue repairs at this time.; ordrng 1 WR55X44126 (Door control) and 1 WR55X41025 (Ui) and 1 WR55X38248 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Warrensville Heights, OH 44128
Bill
Job Details:
11/09/2023
"Changed control, Ui, heater, and thermistor. Tested opt test good."
We serviced a
MAYTAG DRYER
Model MGD6230HW3
Near Garfield Heights, OH 44125
Bill
Job Details:
11/09/2023
"Cc unsure if unit was operating properly, confirmed cc. Tested unit and monitored ignition. Unit operating as intended, gave customer some points on how to get the most out of the unit."
We serviced a
WHIRLPOOL DRYER
Model WGD75HEFW0
Near Rocky River, OH 44116
Manny
Job Details:
11/09/2023
"Cc unit squeaky, ; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
IKEA DISHWASHER
Model IUD9500WX4
Near Cleveland, OH 44111
Manny
Job Details:
11/09/2023
"Cc unit not starting, verified and no power to unit ui and control are shorted due to water since ui is missing a button, unit needs control and ui ; ordrng 1 W10890671 (cntrl-elec) and 1 WPW10285180 (cntrl-elec), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Ravenna, OH 44266
Corina B
Job Details:
11/09/2023
"CC that the rinse and spin does not work. Confirmed. Ran diag f8e1 long fill, no fill. Ran a manual test for the cold and hot. Cold valve is blocked trickling in. Replaced the valve from t/s. Ran a calibration. Started a rinse and spin. Opt test ok. ; used 1 W11210459 (VALVE) from stock"
We serviced a
MAYTAG DRYER
Model MGD4500MW1
Near Atwater, OH 44201
Corina B
Job Details:
11/09/2023
Installed the orfices for propane. Tested. Opt test ok.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Kent, OH 44240
Corina B
Job Details:
11/09/2023
"Replaced the drain pump, harness and control. Ran a calibration. Started a rinse and spin. Opt test ok."
We serviced a
WHIRLPOOL WASHER
Model WFW8620HC4
Near Aurora, OH 44202
Corina B
Job Details:
11/09/2023
CC that the unit is not draining. Confirmed. Found there was debris inside the drain. Removed the debris. Started a rinse and spin. Opt test ok.
We serviced a
GE REFRIGERATOR
Model GYE22KSHHSS
Near Chagrin Falls, OH 44022
Corina B
Job Details:
11/09/2023
"CC that there is a noise when it runs. Unit was in a defrost when arriving. Ran diag tested the fans, damper, and the compressor no noise. Advised Cust to get a video of the noise."
We serviced a
KENMORE DRYER
Model 11062882100
Near Solon, OH 44139
Corina B
Job Details:
11/09/2023
"CC that the u it does not turn on. Confirmed. Found the thermal fuse is open. Will need a new fuse. Cust is going to install the part; ordrng 1 WP3390719 (Thermal fuse), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW01
Near Moreland Hills, OH 44022
Corina B
Job Details:
11/09/2023
CC that the ice is not coming out. Confirmed. Found the ice bin not sitting properly for the auger motor to spin the dispenser. Reset the bin. Tested. Opt test ok
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS1
Near Novelty, OH 44072
Jason N
Job Details:
11/09/2023
Cc normal button on controls does not workConfirmed all buttons except Normal test good for functionality. Replaced console control using customer supplied pre Id part. All functionality tests good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDT00
Near Eastlake, OH 44095
Joe O
Job Details:
11/09/2023
"Cc: ice build up freezer floorFound drain tube plugged. Needs drain tube; ordrng 1 W11190084 (tube-drain), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL STACK W/D
Model WED72HEDW0
Near Euclid, OH 44123
Joe O
Job Details:
11/09/2023
Cc: not heatingFound thermal cut off open. Needs thermal cut off2 techs needed; ordrng 1 280148 (cutoff-tml)
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Cleveland, OH 44119
Joe O
Job Details:
11/09/2023
"Cc: not spinningFound no stored error codes. Motor just humming. Replaced capacitor. Ran auto test. Error code f7e1(tach signal missing). Replaced actuator. Ran auto test. Op test ok; used 1 W11395618 (CAPACITOR), and 1 W11481722 (actuator) from stock"
We serviced a
GE DISHWASHER
Model ZDT975SSJ2SS
Near Bratenahl, OH 44108
Joe O
Job Details:
11/09/2023
"Cc: leaking, not drainingFound standing water in unit and under unit. Removed water under unit. Canceled cycled, unit drained. Ran test cycle. Unit starts and fills, washes and drains. Could not duplicate leak. Unit functioning as designed. Op test ok"
We serviced a
AMANA DISHWASHER
Model ADB1400AGS1
Near Cleveland Heights, OH 44112
Joe O
Job Details:
11/09/2023
"Cc: not draining, not completing cycleUnit had water remaining. Canceled cycle, unit drained. Found error code f5e2(door stuck closed). Found drain pump over heating. Replaced drain pump. Tested. Op test ok; used 1 W10876537 (PUMP-DRAIN) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Geneva, OH 44041
Dan H
Job Details:
11/09/2023
"Cc that unit is not cooling properly, fresh food section temperature at 60 degrees, freezer section temperature at 25 degrees, found evaporator frozen solid, found defrost heater harness broken, unit needs new defrost heater; ordrng 1 W11650661 (Heater)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Madison, OH 44057
Dan H
Job Details:
11/09/2023
"Customer complaint that unit is not doing anything, confirmed, found outlet unit is plugged into burned/melted, advised customer that they need an electrician to correct power supply , unit is operating as designed"
We serviced a
SAMSUNG DRYER
Model DV40J3000GW/A2
Near Perry, OH 44081
Dan H
Job Details:
11/09/2023
"Customer complaint that unit shuts off after a few seconds, confirmed, found inside of unit complete soaked, water drops every where on all components, found water on control boards, unit needs new control and motor , control and motor are no longer available ; ordrng 1 DC92-01025D (Cntrl) and 1 DC93-00101M (Motor)"
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Painesville, OH 44077
Dan H
Job Details:
11/09/2023
"Customer complaint that drain pump will not stop running, found unit in continuous drain, canceled, ran diagnostics no error codes found, started normal wash cycle, unit filled and began agitating, unit is operating as designed"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Mentor, OH 44060
Dan H
Job Details:
11/09/2023
"Installed new control, op test good"
We serviced a
MAYTAG WASHER
Model MVWC425BW0
Near Cleveland Heights, OH 44121
Joe O
Job Details:
11/09/2023
"Cc: not starting cycleFound error codes f2e1(stuck key) f2e3(mismatch control and ui). Unit only has a control, no ui. Entered manual diagnostics. Unit filling, agitating, and draining and spinning. Ran tach test. Unit reading basket speed. Ran calibration. Advised customer to monitor. If customer continues to have issues will need control. Built estimate for control; ordrng 1 W10582043 (cntrl-elec), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Mentor, OH 44060
Dan H
Job Details:
11/09/2023
Installed door handle
We serviced a
WHIRLPOOL DRYER
Model WED8000DW3
Near Madison, OH 44057
Dan H
Job Details:
11/09/2023
"Customer complaint of squealing noise, confirmed, found pulley seized, installed new dryer repair kit, op test good ; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Painesville, OH 44077
Joe O
Job Details:
11/09/2023
Installed panel and element. Tested. Op test ok ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVMS8
Near Conneaut, OH 44030
Joe O
Job Details:
11/08/2023
Installed ice maker. Cycled. Op test ok
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ2
Near Conneaut, OH 44030
Joe O
Job Details:
11/08/2023
"Cc: not heatingFound unit pulling 10 amps. Magnetron excessively loud. Needs magnetron and diodeCustomer does not want to repair at this time; ordrng 1 W10754299 (magnetron) and 1 W11256462 (diode), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Madison, OH 44057
Joe O
Job Details:
11/08/2023
"Cc: unit sounds like a jet taking off when in spinRan drain and spin on high speed. Found excessive shaking from basket while spinning. Suspension rods weak. Cannot hear balancing liquid in basket. Needs basket, and suspension rodsOffice to reschedule; ordrng 1 W11178227 (Basket) and 1 W11400156 (Suspension rods)"
We serviced a
GE FREEZER
Model GFSF6KEXAWW
Near Beachwood, OH 44122
Corina B
Job Details:
11/08/2023
"CC that there is still clumps of ice. Confirmed. Checked the ice maker, no cracks. Will need the replace the filter. Clumps still there after the filter. Will need a fill tube."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Painesville, OH 44077
Joe O
Job Details:
11/08/2023
"Cc: valve squealingFound valve squealing with cold water. House pressure around 70psi. Needs water valveCustomer does not want to repair at this time; ordrng 1 W11210463 (valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Avon Lake, OH 44012
Angel
Job Details:
11/08/2023
"Cc washing machine will not drain. Verified and found connector was loose on drain pump reseated connector properly, tested unit opt test good."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Columbia Station, OH 44028
David R
Job Details:
11/08/2023
F3E0 error. Replacing main control and sensors ordering. ; ordrng 1 W11620481 (Control) and 1 WPW10181986 (Sensor)
We serviced a
MAYTAG DRYER
Model MGD6230HW3
Near Geneva, OH 44041
Jason N
Job Details:
11/08/2023
"Cc unit making rattling noise Ran dryer op test for several minutes, found noise starts when unit heats up to certain point. Pulled front panel, checked all panels and screws to ensure all are tight. Could not isolate cause of vibration at this time. Ordering blower wheel in case wheel is unbalanced/possible hairline crack and adding insulation in certain spots to prevent panel to panel vibration.; ordrng 1 WP697772 (Wheel)"
We serviced a
WHIRLPOOL FREEZER
Model WRF535SWHZ07
Near Roaming Shores, OH 44084
Jason N
Job Details:
11/08/2023
Cc unit freezer light not working Replaced freezer light switch using customer supplied pre Id part. Freezer light op test good.
We serviced a
WHIRLPOOL DRYER
Model WED95HEDW0
Near Chardon, OH 44024
Jason N
Job Details:
11/08/2023
"Cc unit powers on but does not startConfirmed power on, unit does not start. Ran diagnostics, test cycle failed to start and unit flashed f1e1 for main control fault. Checked power at motor relay on main control, good in at 121v, but 0v out when cycle started. Unit will need main control replaced due to failed motor relay. Customer declined repair at this time. Estimate only. ; ordrng 1 WPW10654005 (Control-elec)"
We serviced a
WHIRLPOOL DISHWASHER
Model GU2275XTVY0
Near Chardon, OH 44024
Jason N
Job Details:
11/08/2023
Installed friction pads. Door operation test good.
We serviced a
SAMSUNG DRYER
Model DV45H7000GW/A2
Near Atwater, OH 44201
Corina B
Job Details:
11/08/2023
"CC that the unit is taking a long time to dry. Checked vent outside, clear. Let run for 10 minutes. Stopped heating. The gas valve a not opening up. Will need a new valve. Cust does not want to repair ; ordrng 1 DC62-00201A (Gas valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Ravenna, OH 44266
Corina B
Job Details:
11/08/2023
CC that the water does not shut off at the valve. Confirmed. Will need a new valve. ; ordrng 1 W11513255 (Valve)
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Middleburg Heights, OH 44130
David R
Job Details:
11/08/2023
Replaced control. No errors. Ran test mode. Good. All components working. Op Test Ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW3
Near Strongsville, OH 44136
David R
Job Details:
11/08/2023
"Cc questions about vibration, cycle questions. Went through diagnostics. All components good. Answered all questions customer had. All functions working properly. Unit is working as designed. Op Test Ok."
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near North Royalton, OH 44133
David R
Job Details:
11/08/2023
"Replaced harness, ran and cleared old codes. Ran test mode. All water drained. Ran component separate, good. Ran drain/spin. Good. Advised customer to make sure to turn spin option on for whatever cycle being used. Op Test Ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
