We serviced a
MAYTAG DRYER
Model MGD6230HW0
Near Highland Heights, Ohio 44143
Joe O
Job Details:
01/27/2022
"Cc: gas smell, not heatingRan test cycle. Unit started heating. Unit has good heat and air flow. Unit is cycling heat. found small leak on incoming gas line. Tightened gas line. Re tested. No more leak. No gas smell. Op test okAdvised customer to contact gas company immediately if issue happens again."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Shaker Heights, Ohio 44120
Jason N
Job Details:
01/27/2022
"Cc unit beeping/flashing, no operationRan diagnostics, found code f8e4 for overflow. Found small amount of water in drip tray, cleared out. Ran wash test for 20 minutes, no leaks found. Adjusted unit for slight tilt back to ensure water does rush towards door. Could not duplicate overflow condition at this time."
We serviced a
KENMORE DRYER
Model n/a
Near Lyndhurst, Ohio 44124
Jason N
Job Details:
01/27/2022
"Cc unit not drying Found unit not heating, ignitor not glowing. Checked all thermals. Found thermal fuse open. Replaced using truck stock part. Ran dryer op test. Good ignition and flame. Checked airflow at vent outlet. Good airflow. Op test good. ; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Avon, Ohio 44011
Angel
Job Details:
01/27/2022
Cc that latch broke. Verified and the latch is fine just the strike was broken replaced strike and tested unit and working as should. Heater did not need to be replaced already had the updated one installed. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Amherst, Ohio 44001
Angel
Job Details:
01/27/2022
Replaced heater tested unit for leaks. Opt test ok.
We serviced a
GE WASHER
Model WPSE4200A0WW
Near Parma, Ohio 44134
Corina H
Job Details:
01/27/2022
CC that the unit has a loud noise in 5e spin. Checked underneath found oil leaking. Gearcase is nla. ; ordrng 1 WH38X10002 (Gearcase)
We serviced a
WHIRLPOOL WASHER
Model MVWB855DC3
Near Avon, Ohio 44011
Marie V
Job Details:
01/27/2022
"Cc that the unit is not working , that always goes off balance, that it shows error code every time it goes off balance. That cant wash a queen size sheets because they get all tangled. Unit is not responding at this point. It will not enter diagnostics. Unit will need new main control and UI. Tested dampers they bounce twice. Will order controls and dampers. Verify unit underneath , pass. Called tech line. He said to ohms out drain pump that can cause control to short it out . Drain pump is out of range. ; ordrng 1 W11130356 (Suspension) and 1 W11171748 (Control) and 1 W11112662 (Ui) and 1 W10876600 (Drain pump)"
We serviced a
FRIGIDAIRE STACK W/D
Model FFLE3900UW
Near Ravenna, Ohio 44266
Brian M
Job Details:
01/27/2022
Cc of leak Found leak coming from fill hose Disconnect power to valves to prevent damage if unit is started Needs hose ; ordrng 1 5304508358 (fill hose)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Windham, Ohio 44288
Brian M
Job Details:
01/27/2022
Cc unit goes to wash then stops Installed control same issue Found unit not getting enough cold water pressure Fixed and cleaned valve OP Test Ok
We serviced a
WHIRLPOOL DRYER
Model WED8500DC4
Near Mentor-on-the-Lake, Ohio 44060
Joe O
Job Details:
01/27/2022
Customer never received motor. Re ordering motor; ordrng 1 W11105178 (motor-drve)
We serviced a
WHIRLPOOL MICROWAVE
Model WML35011KS0
Near Amherst, Ohio 44001
Angel
Job Details:
01/27/2022
Replaced control and ui tested and no more sound. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWB835DW5
Near Hiram, Ohio 44234
Brian M
Job Details:
01/27/2022
Cc of noise when washing Found noise being caused by a rubber mat under unit bunched up and was rubbing rotor stator housing Removed may OP Test Ok
We serviced a
KITCHENAID RANGE
Model KODE500ESS05
Near Austinburg, Ohio 44010
Brian M
Job Details:
01/27/2022
Pulled doors for customer to clean
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM604KBS0
Near Seven Hills, Ohio 44131
Corina H
Job Details:
01/27/2022
"CC that the unit is cracking when closing the door. Confirmed. Found the kick plate not attached to the top of the of the cabinet. The vent was bent out of shape, bent the vent to correct shape. Attached the kick plate, no noise. Opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Brecksville, Ohio 44141
Corina H
Job Details:
01/27/2022
CC that the unit is not working. Confirmed. Checked the power to the pump and motor 0 volts. Will need a control; ordrng 1 W11306302 (Control)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Strongsville, Ohio 44149
Gabriel P
Job Details:
01/27/2022
Replace all parts technician order
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV00
Near Avon, Ohio 44011
Marie V
Job Details:
01/27/2022
"Cc that the u it is not making ice. Took temps 36* fresh food and -2* on freezer. Verify ice maker fan runs, good. Check error code E2 ice maker motor lost position, ice maker is stuck, tried to cycle but it wouldnt work. Cust had part, replaced ice maker, cycled and filled with water. Op test ok"
We serviced a
KENMORE DRYER
Model 110.9659011
Near Mentor, Ohio 44060
Dan
Job Details:
01/27/2022
"Customer complaint of squealing noise, confirmed, squealing is coming from idler pulley, found belt dry rotted, unit needs new idler pulley and belt; ordrng 1 661570V (Belt) and 1 279640 (Pulley), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MEDC700VW0
Near Mentor, Ohio 44060
Dan
Job Details:
01/27/2022
"Customer complaint that unit is not heating, confirmed, found element open, element is receiving 240vac, unit needs new element ; ordrng 1 WP3387747 (Element), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DBL WALL OVEN
Model KEBS208DSS9
Near Painesville, Ohio 44077
Dan
Job Details:
01/27/2022
"Customer complaint that lower oven temperature is too low, customer started bake for 350 degrees, found previous offset adjustment was made to top oven instead of lower oven , corrected, op test good"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Elyria, Ohio 44035
Marie V
Job Details:
01/27/2022
"Cc that the unit will not run. Confirmed. Verify Power, from L1 to N 0V , from L2 to N 124V and from L1 to L2 124V. Will need electrician."
We serviced a
KITCHENAID MICROWAVE
Model KMHC319ESS
Near Columbia Station, Ohio 44028
Gabriel P
Job Details:
01/27/2022
"Need interlock giving estimate he wants to replace it use t/s part test unit after install,opt test ok ; used 1 W11244490 (Latch) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Parma Heights, Ohio 44130
Manny
Job Details:
01/27/2022
"Cc unit not draining, found unit in a emergency drain. Ran diagnostics found no codes, held down start button unit draining and cleared emergency drain. Unit is working as designed op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM01
Near Mayfield Heights, Ohio 44124
Corina H
Job Details:
01/27/2022
CC that the ice maker is not making ice. Confirmed. Found the arm not going down all the way to start the ice maker. The arm stops half way. Replaced the ice maker. Filled. Opt test ok
We serviced a
AMANA RANGE
Model AGR5330BAW3
Near Elyria, Ohio 44035
Marie V
Job Details:
01/27/2022
"Ran entitlement unit shows in warranty, cc that the oven does not works. Found gas valve shut off in the back. Turned back on. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW
Near Middleburg Heights, Ohio 44130
Manny
Job Details:
01/27/2022
"Cc unit not spinning, unit will need a shifter use shifter from T/S; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
KITCHENAID RANGE ELE
Model KESS907SSS01
Near Cleveland, Ohio 44119
Corina H
Job Details:
01/27/2022
"Replaced the burner. Opt test ok ; used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KUDF204ESB00
Near Lakewood, Ohio 44107
Marie V
Job Details:
01/26/2022
"Cc that the unit is leaking. Confirmed. Is leaking from the filter housing. Unit will need new filter housing., ordrng WP2225521/housing"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, Ohio 44102
Marie V
Job Details:
01/26/2022
"Cc that the unit is not turning on. Confirmed, check power to control. Unit will need new control. Office see the job attention. ; saved tckt"
We serviced a
MAYTAG WASHER
Model MVWX700XW2
Near Cleveland, Ohio 44102
Marie V
Job Details:
01/26/2022
"Cc that the unit is leaving stain on the clothes like white stains and that is leaking somewhere on the side. Ran diag no error code. Ran auto test, everything is good. Explain cust that a little too much of detergent will cause white stains specially on dark clothes. Use 1-2 tablespoons of detergent and run clean washer with affresh every 30 loads to help maintaining 7nit clean. Also found the leak is at the drain on the home. Showed cust a video of the leak that is not from the washer. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Cleveland, Ohio 44102
Marie V
Job Details:
01/26/2022
"Cc that the unit will not spin the clothes out. Ran diag found error code F1E1 main control fault. Unit will need main control.Verify unit underneath, everything is plugged in. Office will contact once they have eta on the part; ordrng 1 W11513246 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2GVEXVD00
Near Cleveland, Ohio 44113
Marie V
Job Details:
01/26/2022
Replaced housing filter. Op test ok no leaks.
We serviced a
WHIRLPOOL WASHER
Model MVWB766FW1
Near Shaker Heights, Ohio 44122
Marie V
Job Details:
01/26/2022
"Took POp. Unit came with a 5year extended warranty. Cc that the unit will not drain and spin big load like 2 sheets and 2 pillowcases. Ran diag found error code F2E1 UI stuck button. Ran auto test pass. Verify unit underneath, everything looks good, all connections are good, tested shocks good as well. Verify speed settings. On bedding is on med. and other cycles as well. Explain that the speed on med will not spin the clothes properly. Need to set to a higher speed. Unit is working as designed.Op test ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Madison, Ohio 44057
Dan
Job Details:
01/26/2022
"Customer complaint that unit is leaking, found cold water fill hose leaking, advised customer to replace fill hoses, unit is operating as designed"
We serviced a
KENMORE DRYER
Model 110.7002201
Near Madison, Ohio 44057
Dan
Job Details:
01/26/2022
"Customer complaint that unit is not heating, confirmed found thermal fuse open, jumped out, unit heated, installed new thermal fuse , op test good ; used 1 3392519 () from stock"
We serviced a
GE DRYER
Model GTD45EASJ2WS
Near Painesville, Ohio 44077
Dan
Job Details:
01/26/2022
"Customer complaint of shaking/vibration and burning smell , found a metal peg lodged in slide bearing, removed, no unusual noises heard, no burning smell noticed, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Mentor, Ohio 44060
Dan
Job Details:
01/26/2022
"Installed new fresh food section thermistor, advised customer to monitor"
We serviced a
SAMSUNG DRYER
Model DV48H7400EW/A2
Near Mentor, Ohio 44060
Dan
Job Details:
01/26/2022
"Installed new thermal cut off, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKW0
Near Painesville, Ohio 44077
Dan
Job Details:
01/26/2022
"Installed new dispenser, op test good"
We serviced a
FRIGIDAIRE WASHER
Model FWT647GHS0
Near Madison, Ohio 44057
Dan
Job Details:
01/26/2022
"Customer complaint that unit is not draining, confirmed, drain pump is not pumping , found several nails lodged in drain pump , removed, op test good ; saved tckt"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near North Royalton, Ohio 44133
Marie V
Job Details:
01/26/2022
Cc that the unit shows an error code and does not wants to drain. 9 1 draining. Found a piece of glass inside and pump was not operating. Replaced drain pump from T/S Surplus. Tested unit few times op test ok; used 1 W11412291 (Drain pump) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW6600SW2
Near Strongsville, Ohio 44136
Marie V
Job Details:
01/26/2022
"Cc that the unit will show an error code ui , the. Unit shuts down, does not finish the cycle. Ran diag , no error codes. Verify unit underneath. Looks good. Verify dampers, They are bouncing back too much. Unit will need new dampers. Cust paid parts and SC.; ordrng 1 W10820048 (Damper), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ2
Near Austinburg, Ohio 44010
Dan
Job Details:
01/26/2022
"Customer complaint that unit is not heating, confirmed, capacitor and diode are good, fuse blew during testing, unit needs new magnetron and fuse, customer does not want repair ; ordrng 1 W10754299 (Magnetron) and 1 W10138793 (Fuse), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WET4027HW1
Near Willoughby, Ohio 44094
Corina H
Job Details:
01/26/2022
"CC that the unit is not filling. Ran diag no codes. Checked the water valve, good. Ran a calibration. Started a bulky item, filled to the top. Advised cust to use 1-2 tablespoons of he detergent. Opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS00
Near Solon, Ohio 44139
Jason N
Job Details:
01/26/2022
"Recovered refrigerant, installed sealed system parts. Brought system to 29 in/hg vacuum, held vacuum. Recharged system with 5.0oz. Of r134a. Low side pressure stable at 5.0psi. Frost pattern starting on evaporator. Advised customer to allow up to 24 hrs."
We serviced a
KENMORE DISHWASHER
Model 66513213K901
Near Solon, Ohio 44139
Jason N
Job Details:
01/26/2022
"Cc unit not powering on Confirmed unit will not power on, checked power into control board, 0v. Checked power at j-box under unit, 0v. Customer stated breaker works, breaker feeds multiple outlets in kitchen as well as unit. Advised customer to contact electrician."
We serviced a
GE RANGE
Model JGBP33CEH4CC
Near Willoughby, Ohio 44094
Corina H
Job Details:
01/26/2022
"CC that the oven is not heating. Confirmed. Checked the igniter 0 amps. Checked the power at the igniter 0 volts. Will need a new igniter and control ; ordrng 1 WB27K10355 (Control) and 1 WB2X9154 (Igniter), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Cleveland Heights, Ohio 44106
Corina H
Job Details:
01/26/2022
"CC that the water, ice and the lights stopped working can not get the filter light off. Confirmed. Found the ui for the deli is corroded. Unplugged the wires, lights water and ice started working. ; ordrng 1 W10815668 (Door) and 1 WPW10769076 (Ui) and 1 W11170612 (Harness), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAW04
Near Garfield Heights, Ohio 44125
Corina H
Job Details:
01/26/2022
CC that the filter light stays on and Frost. Held the button in 5xs light went out. Advised cust its normal to have frost on food. Opt test ok
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HPS00
Near Shaker Heights, Ohio 44120
Jason N
Job Details:
01/26/2022
"Cc unit not making ice Ran diagnostics, found water level sensor reading full reservoir, no water present in reservoir. Unit needs water level sensor. Replaced recirculation pump w/level sensor built in, using customer supplied pre Id part. Turned unit to run mode. Unit filling up reservoir with water. Op test good."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, Ohio 44109
Jason N
Job Details:
01/26/2022
"Cc unit not spinning or drainingRan diagnostics, no codes stored. Ran auto test, all functions passed. Checked under unit. Unit is working as designed, not issues found with unit."
We serviced a
WHIRLPOOL STACK W/D
Model WFW5620HW0
Near Cleveland, Ohio 44113
Jason N
Job Details:
01/26/2022
"Cc unit pausing mid cycle Ran diagnostics, found codes f5e3 for door unlock error, f0e2 for oversuds, and f9e1 for long drain. Ran diagnostics cycle, cycle did not finish, stuck at tumble. Tried running manual drain, unit would not drain, then started to drain. Drain pump intermittent operation. Unit needs drain pump. ; ordrng 1 W11458345 (Water pump drain)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Cleveland, Ohio 44108
Jason N
Job Details:
01/26/2022
"Cc unit not turning onChecked power in to unit at control board, good voltage at 121v. No status LED on board. Unit needs main control. Customer not repairing, estimate only. ; ordrng 1 W11170319 (Main control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDT02
Near Shaker Heights, Ohio 44120
Manny
Job Details:
01/26/2022
"Harness sent was wrong, reached out to BJ he told me he cant find a parts breakdown for the unit so he will have to do research on the parts, office to contact customer for next service appointment when parts are available.; saved tckt"
We serviced a
WHIRLPOOL DRYER
Model WGD8127LC1
Near Geneva, Ohio 44041
Brian M
Job Details:
01/26/2022
"Igniter damaged used truck stock Replaced valve, and all connected pieces Ran test cycle OP Test Ok ; used 1 279311 (IGNITOR) from stock"
We serviced a
GE WASHER
Model GFW850SPN0RS
Near Madison, Ohio 44057
Joe O
Job Details:
01/26/2022
Installed dispenser drawer assembly. Ran quick rest cycle. Op test ok
We serviced a
KITCHENAID RANGE
Model KSIB900ESS1
Near Chagrin Falls, Ohio 44022
Brian M
Job Details:
01/26/2022
"Cc unit flashing F3e0 error F3e0 temp sensor Replaced temp sensor error came back inspected control Found corrosion on main control, aLso ui no responding on right side Control and ui ; ordrng 1 W11034444 (panl-cntrl) and 1 W11100619 (cntrl-elec)"
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near North Ridgeville, Ohio 44039
Gabriel P
Job Details:
01/26/2022
"Unit is rebuilt replace all parts,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2SHDXPT01
Near Madison, Ohio 44057
Joe O
Job Details:
01/26/2022
"Cc: not making ice, clicking noise, gasket rippedFound ice maker attempting to cycle, causing a clicking. Ice maker will not cycle. As I was looking at uni damper opened and was excessively loud. Needs ice maker, gasket, and damper assemblyPer service matters must order ice maker kitCustomer does not want to repair at this time; ordrng 1 4396418 (ice maker asm) and 1 W10443315 (gasket-fip) and 1 WP67003903 (control- d), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
JENN-AIR MICROWAVE
Model JMDFS30HL01
Near Shaker Heights, Ohio 44122
Manny
Job Details:
01/26/2022
"Cc unit not heating, unit is pulling 14.57amps, unit will need magnetron, capacitor and transformer look like they overheated and look discolored. Customer sent pop to office .; ordrng 1 W11590863 (Magnetron) and 1 W11199548 (Transformer) and 1 W11362530 (Cap)"
We serviced a
KITCHENAID RANGE
Model KFEG500EWH0
Near Avon, Ohio 44011
Gabriel P
Job Details:
01/26/2022
"Replace crack panel,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5900SB0
Near Cleveland, Ohio 44108
Manny
Job Details:
01/26/2022
"Installed console clip, opt test ok."
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Shaker Heights, Ohio 44122
Manny
Job Details:
01/26/2022
"Cc unit smells like burn, found rack rubber cap melted on the heater cleaned heater and ran diagnostics cycle, a little bit of the smell is left but advise customer to run a cycle with afresh for dishwasher or 1 cup of white vinegar. Opt test ok"
We serviced a
WHIRLPOOL WASHER
Model LAT2301AAE
Near Bay Village, Ohio 44140
Gabriel P
Job Details:
01/26/2022
"Bearings are loud closer of seize up and water leaking right on tub seal,giving estimate ; ordrng 1 6-2040130 (Bearings) and 1 6-2095720 (Seal), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID MICROWAVE
Model KEMC308KSS0
Near Cleveland Heights, Ohio 44118
Manny
Job Details:
01/26/2022
"Replaced light took me a long time never done one of this units downloaded job aid but wasnt very clear contact BJ and he told me the best way to do it but still took me a long time since I found some strip screws on the top panel, replaced screw with some I had laying around, opt test .ok"
We serviced a
GE WASHER
Model GTW330ASK4WW
Near Westlake, Ohio 44145
Gabriel P
Job Details:
01/26/2022
"Found unit unlevel also gearcase leaking oil gave estimate customer will not repair ; ordrng 1 WH38X27335 (Gearcase) and 1 WH02X10363 (Nut), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC555DW0
Near Bedford Heights, Ohio 44146
Manny
Job Details:
01/26/2022
Replaced wash plate opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5FHTXVY05
Near Bedford, Ohio 44146
Manny
Job Details:
01/26/2022
"Cc unit not cooling, found cooling off on control tried turning cooling on control is not responding, unplugged unit waited and plugged in again still can turn on the cooling, unit Ill need a main control and housing.; ordrng 1 WPW10503278 (refer elect cont brd) and 1 WP12806407 (housing)"
We serviced a
WHIRLPOOL RANGE
Model WFE540H0AW0
Near Walton Hills, Ohio 44146
Manny
Job Details:
01/26/2022
"Cc unit caught on fire. Found bake element with a burned spot, and broken, unit will need a bake element, call Wpl Safety Line to report findings. Informed customer that a new bake element is needed gave her estimate; ordrng 1 W10779716 (elmnt-bake), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Cleveland, Ohio 44135
Manny
Job Details:
01/26/2022
"Cc unit showed lf error, ran diagnostics cycle and no error codes found, lid will not lock unit need lid latch , replaced latch with t/s# w10810403 op test ok; used 1 W10810403 (LID LATCH) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT3L9SZYW00
Near Ashtabula, Ohio 44004
Dan
Job Details:
01/26/2022
"Customer complaint that stuff was frozen in fresh food section last week and now the ice cubes are melted, fresh food section temperature at 46 degrees, freezer section temperature at 32 degrees, evaporator fan is running, compressor and condenser fan are running, no frost pattern on evaporator, system has a leak, unit needs new evaporator and filter drier , customer does not want repair; ordrng 1 WPW10314205 (Evaporator) and 1 WPW10143759 (Drier), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Olmsted Township, Ohio 44138
Marie V
Job Details:
01/26/2022
"Cc that the unit stopped working and stopped draining. Will not do anything. Verify power, unit receiving 120v. Control does not wants to respond. And when not in use it will show error code F1E1 main control fault. ; ordrng 1 W11513246 (Control) and 1 W11513248 (Latch)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Brooklyn, Ohio 44144
Gabriel P
Job Details:
01/26/2022
Receive wrong part re ordering ; ordrng 1 WPW10279884 (Tube)
We serviced a
WHIRLPOOL DRYER
Model WGD5620HW0
Near LaGrange, Ohio 44050
David R
Job Details:
01/26/2022
"Replaced repair kit, tested, good. Op test ok."
We serviced a
KITCHENAID MICROWAVE
Model KMHS120ESS5
Near Columbia Station, Ohio 44028
David R
Job Details:
01/26/2022
Cc unit door switches broke. Showing open/close signal. Will need door switches. Do not have any on truck at this time. Will reschedule and bring one back. ; used 1 W11244490 (INTERLOCK SW KIT) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near North Ridgeville, Ohio 44039
Angel
Job Details:
01/26/2022
Cc that top rack was broken. Confirmed found it broken replaced track. Opt test ok.
We serviced a
GE DRYER
Model DQSR483GE1WW
Near North Olmsted, Ohio 44070
Angel
Job Details:
01/26/2022
Cc that unit is not heating. Verified issue and found that the knob for the heating settings was on no heat put it on regular heat tested unit and was heating and cycling as should. Opt test ok.
We serviced a
WHIRLPOOL DRYER
Model WGD4950HW1
Near Mentor-on-the-Lake, Ohio 44060
Joe O
Job Details:
01/26/2022
Replaced drum. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KDTE334DSS0
Near Chagrin Falls, Ohio 44022
Brian M
Job Details:
01/26/2022
Installed sump assembly OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW8800YW0
Near Avon, Ohio 44011
Angel
Job Details:
01/26/2022
Cc that unit is loud when spinning. Verified by spinning tub by hand and could hear that the bearings are bad. Unit will need bearings replaced. Replaced bearings. Opt test ok.; used 1 W10435302 (BEARING) from stock
We serviced a
WHIRLPOOL DRYER
Model WED6120HW1
Near Strongsville, Ohio 44149
David R
Job Details:
01/26/2022
Cc unit lint trap will not go back into place. Found metal bracket allowing it not to go back down into place. Corrected. Tested. Lint trap is good and in place. Op test ok.
We serviced a
WHIRLPOOL DRYER
Model WGD4800BQ2
Near Mentor, Ohio 44060
Joe O
Job Details:
01/26/2022
"Found belt dry rotted, roller and pulley worn. Needs dryer repair kit. Installed dryer repair kit. Tested op test ok ; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
KITCHENAID RANGE
Model KDRS505XSS01
Near Chagrin Falls, Ohio 44022
Brian M
Job Details:
01/26/2022
Cc unit not igniting on center Found unit functioning normally No issue found at this time but did give quote For additional work if needed ; ordrng 1 WPW10407678 (holder-orf) and 2 WPW10407680 (holder-orf)s and 1 WPW10319347 (holder-orf) and 1 W10861630 (holder-orf) and 1 WPW10298678 (valve-brnr) and 1 WPW10206287 (valve-brnr)
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near Broadview Heights, Ohio 44147
David R
Job Details:
01/26/2022
"Replaced control, ran diagnostics, good. All components working. Op test ok."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Westlake, Ohio 44145
Angel
Job Details:
01/26/2022
Cc that she uses different cycles and would just drain water out and shut off. Ran diagnostics and had a F6E4 error code float switch open. I removed float switch and tested it and tested good reinstalled and ran a test cycle and finished perfectly. Explained to customer to monitor for now but could not find any problems with it at this time and i would just be guessing it could of been something stuck under the float switch causing that issue as well. Called BJ to see what he thought and said the same thing just to reset it and have customer monitor for now. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ01
Near Westlake, Ohio 44145
Angel
Job Details:
01/26/2022
"Cc that unit is not making ice. Verified by testing ice maker in diagnostics and harvest was good thermistor tested good as well. Removed ui and tested heater and was opened. Looked at fill tube and was frozen as well. Unit will need new door.; ordrng 1 LW11026425 (Door), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Euclid, Ohio 44123
Joe O
Job Details:
01/26/2022
"Cc: leaking where top rack bolts inFound upper rack not bolted in properly, rack mounts broken. Found tub dented in rear corner. Needs tub, third rack mounts, and tub nutsThird rack mount and tub out of stock. Office to reschedule; ordrng 1 W11553484 (Upper rack mount) and 1 W11580025 (Upper rack mount) and 4 W11545286 (Tub nut)s and 1 W11409866 (Tub)"
We serviced a
WHIRLPOOL DRYER
Model CEM2745FQ1
Near Cleveland, Ohio 44119
Joe O
Job Details:
01/26/2022
Cc: starts without coinFound unit is receiving proper power. Customer had unit running upon arrival. Cycled timer. Unit will not shut off. Needs timerUnit shows under 24 month parts only warrantyTimer out of stock. Office to reschedule ; ordrng 1 WPW10521398 (timer)
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Waite Hill, Ohio 44094
Joe O
Job Details:
01/26/2022
Installed led modules. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Mentor, Ohio 44060
Joe O
Job Details:
01/26/2022
Installed led module. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Mentor, Ohio 44060
Joe O
Job Details:
01/26/2022
"Cc: low water pressure, interior lights outFound freezer led burned out. Found unit has good incoming pressure. Removed filter, still have low pressure to unit. Needs filter housing, and led module; ordrng 1 W10695459 (module) and 1 W11194438 (housing), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Aurora, Ohio 44202
Brian M
Job Details:
01/26/2022
"Cc unit not powering on Was able to enter service for errors Got error f6e3 and f6e2 and f2e1 Found lid hinge cracked Needs ui control and lid ; ordrng 1 W11400681 (Control) and 1 W11112656 (console) and 1 W11259006 (lid), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Parma, Ohio 44134
David R
Job Details:
01/26/2022
Replaced actuator. Ran diagnostics and calibration. Good. Op test ok.
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Aurora, Ohio 44202
Brian M
Job Details:
01/26/2022
Cc of noise Noise complaint Is from drain hose vibration Advised on placing pipe cover over it to help dampen noise OP Test Ok
We serviced a
WHIRLPOOL WALL OVEN
Model WOD77EC0HS02
Near Cleveland, Ohio 44109
David R
Job Details:
01/26/2022
Replaced both upper lower controls and UI. Turned both on bake 350. Good. Cycling and Turning off. Op test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model DU1100XTPS3
Near Bedford Heights, Ohio 44146
Corina H
Job Details:
01/26/2022
CC that the clean light flashes 4xs and pauses. Confirmed. Ran diag no codes. Ran a calibration. Running as designed. Opt test ok.
We serviced a
KENMORE DRYER
Model 11086742700
Near Avon Lake, Ohio 44012
Angel
Job Details:
01/26/2022
"Cc that unit is not starting. Verified and found belt broken will need belt and also needed the pulley. Replaced rollers, pulley and belt tested unit. Opt test ok; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
CROSLEY WASHER
Model CAW38125HW
Near Cleveland, Ohio 44111
Manny
Job Details:
01/26/2022
"Cc unit no power and motor hums a bit then stops, found unit completely dead, unit needs electronic control, unit is under warranty, ordering main control ; ordrng 1 W11498193 (Electronic control)"
We serviced a
GE REFRIGERATOR
Model PFSS2MIXBSS
Near Chagrin Falls, Ohio 44022
Corina H
Job Details:
01/26/2022
"CC that the unit is not cold enough. Confirmed Fz 22 ff 50. Fans are running evap has a god frost pattern. Will need a new control and ui; ordrng 1 WR55X10832 (Control) and 1 WR55X10684 (Ui), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KFXS25RYWH2
Near Cleveland, Ohio 44109
David R
Job Details:
01/26/2022
"Cc unit not dispensing water. Customer pressed dispenser and water flowed out. Found that on left door the door switch light not be coming in good contact with the door, put in door spaced from t/s. Tested. Good. Water is coming out dispenser good. Measured fill is working properly. Op test ok. ; used 1 WP2177331 (DOOR SPACER) from stock"
