Near Avon Lake, OH 44012
Gabriel P
Job Details:
10/30/2019
REFRIGERATOR KITCHENAID KSSC48FMS00 "Replace bi metal whirlpool ask me to replace,opt test ok"
Near Cleveland, OH 44108
Jason N
Job Details:
10/30/2019
WASHER MAYTAG MVWC400XW4 "Cc unit not completing cycles, stays on washRan diagnostics found code f7e5 for shifter fault. Ran auto test, all functions passed. Replaced shifter using truck stock. Op test good.; used 1 WPW10006355 (ACTUATOR) from stock"
Near Painesville, OH 44077
Jason N
Job Details:
10/30/2019
DRYER MAYTAG MEDB835DW "Cc unit not drying clothesRan diagnostics, found codes f4e3 for restricted airflow. Checked airflow at back on unit, good airflow, unable to check venting as vent runs through wall and out below roof on second story. Asked customer about vent cleaning, s
Near Lorain, OH 44053
Gabriel P
Job Details:
10/30/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Replace part opt test ok
Near Lyndhurst, OH 44124
Corey L.
Job Details:
10/30/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Replaced slides, op test good"
Near Lakewood, OH 44107
Corina B
Job Details:
10/30/2019
REFRIGERATOR KITCHENAID KRFF507HPS00 "CC that unit is not cooling. Checked the light turning off in the freezer, good. Removed the damper cover, clear and open and closing. Called t/l. Unit is getting replaced threw whirlpool."
Near Cleveland, OH 44105
Corina B
Job Details:
10/30/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Replaced ice maker and water valve. Advised cust to replace the Advised cust to replace the saddle valve with an inline valve. And to replace the plastic water line with a copper or braided flex line. Optest ok.
Near Concord Township, OH 44077
Jason N
Job Details:
10/29/2019
RANGE KENMORE 790.7523331 "Cc unit not ignitingConfirmed no ignition on any burners. Unit needs spark module.; ordrng 1 5304508269 (spark module kit5340), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Avon, OH 44011
Corina B
Job Details:
10/29/2019
WASHER WHIRLPOOL WTW7000DW3 "Cabinet is damaged. Took pictures. Advised cust to look at cabinet before we come back.; ordrng 1 W10676680 (cabinet), used 1 1OVRSZ (Oversize Shipping) from stock"
Near Middleburg Heights, OH 44130
Corina B
Job Details:
10/29/2019
RANGE KITCHENAID KGRS505XSS02 "CC that the left front and center burner do not light. Found the center and left front burner are seized. Cust only wants to repair the left front burner. Office to order part ; ordrng 1 WPW10206288 (valve-brnr), used 1 SHIPPING (SHIPPING AND HANDLING) f
Near Cleveland, OH 44144
Corina B
Job Details:
10/29/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Replaced the hinge and cover. Optest ng. Found the cabinet is bowed in. Cust just moved, did damage to the cabinet. Called t/l JK, unit is non repairable."
Near Parma, OH 44134
David R
Job Details:
10/29/2019
RANGE KITCHENAID KSGB900ESS1 Cc of knobs. Found Bezel Knobs will not stay on. Customer to contact whirlpool for bezel knob kit. Customer said she can put on herself and if anything comes up will contact whirlpool or us.; saved tckt
Near Strongsville, OH 44136
Corina B
Job Details:
10/29/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW00 Replaced the light switch. Optest ok.
Near MIDDLEBRG HTS, OH 44130
Corina B
Job Details:
10/29/2019
DRYER WHIRLPOOL WGD5000DW3 "CC that there is a rubbing noise. Found the idler pulley, loose. Replaced the dryer repair kit. Optest ok. ; used 1 4392065 (DRYER REPAIR KIT) from stock"
Near Oberlin, OH 44074
David R
Job Details:
10/29/2019
DRYER MAYTAG MEDC215EW0 "Replaced part, tested, heated, cycled. Op test ok"
Near Lorain, OH 44052
Gabriel P
Job Details:
10/29/2019
RANGE MAYTAG MER8700DS1 Found three pron wire burn and l2 on terminal call tech line spoke to butch customer will call safety team to see if they would cover for parts do not order parts till customer paid or whirlpool send and authorization number will need terminal block and
Near Independence, OH 44131
David R
Job Details:
10/29/2019
MICROWAVE WHIRLPOOL WMH32519HV4 "Cc plastic plate that they were using to cover food in microwave instantly caught fire at one point. Said after it happened once or twice with the same plastic plate, it hasn’t happened again. Took pictures of the inside of unit, no damage, no signs of d
Near Olmsted Falls, OH 44138
David R
Job Details:
10/29/2019
DRYER WHIRLPOOL WED4815EW1 "Replaced part, tested, good. Op test ok."
Near University Heights, OH 44118
Jeff M
Job Details:
10/29/2019
WALL OVEN WHIRLPOOL WOS92EC7AS "The thermal fuse is open. Customer told me the display went out when the customer opened the oven and let it cool on its own with the door wide open. I explain to the customer when you do that the heat is running right past the front consul and that will
Near Berea, OH 44017
David R
Job Details:
10/29/2019
DRYER MAYTAG MEDX655DW0 "Cc no heat. Tested on high, checked airflow outside of house, good. Took off bent and checked back, good. Heat cycling at 205* on high. Op test ok"
Near Jefferson, OH 44047
Joe O
Job Details:
10/29/2019
WASHER MAYTAG MVWB835DW1 "Cc: off balance, shuts off during cycleFound error codes f0e3(overload) f0e5(off balance) and f9e2(water ring detected). Checked suspension. Ran auto test and calibration. Drain pump is functioning. Pressure hose is not kinked or disconnected. Ran drain
Near Parma Heights, OH 44130
Corina B
Job Details:
10/29/2019
DISHWASHER WHIRLPOOL WDF520PADM7 CC that the unit does not start. Checked power at control 0 volts. Checked the power at the terminal block 0 volts. Will need an electrician. Optest ok.
Near South Euclid, OH 44121
Jeff M
Job Details:
10/29/2019
REFRIGERATOR WHIRLPOOL WRT311FZDM01 Customer is telling me her food is spoiling within two days refrigerator the unit needs a new control. The unit temperatures appear to be normal there must be fluctuation throughout the day or the control is not working properly; ordrng 1 W11357371 (CONTR
Near Parma, OH 44134
David R
Job Details:
10/29/2019
REFRIGERATOR WHIRLPOOL WRS526SIAH00 "Issue with water leaking. Found when replacing valve that water line hooked up from valve to refrigerator was not completely pushed in. Corrected and also made sure everything was tightened, no new damage. Prior damage before we came out and installed ne
Near Brooklyn Heights, OH 44131
Corina B
Job Details:
10/29/2019
DRYER WHIRLPOOL WGD6620HC0 "CC that the unit is not heating and there is a vibration. Checked outside vent, clear. Checked the outlet thermistor, good. Checked the gas coils, good. Let unit run for 20 minutes, cycled every time. Found the blower wheel full of lint, cleaned blower w
Near Highland Heights, OH 44143
Jeff M
Job Details:
10/29/2019
REFRIGERATOR MAYTAG MFI2269VEM From the customers description sounds like she left the door open there is no frost inside the freezer at this time everything tested good
Near University Heights, OH 44118
Jeff M
Job Details:
10/29/2019
MICROWAVE FRIGIDAIRE FGMV175QFA "As soon as you turn the microwave on the trips the breaker and tested the low side all that works the light turntable fan speed low and high all operate fine as soon as you try to eat some thing the relay closes on the motherboard and trips the breaker.
Near Garfield Heights, OH 44105
Corey L.
Job Details:
10/29/2019
WASHER WHIRLPOOL WTW4855HW1 "Unit was in flood mode when plugged in, cleared, ran diagnostics found f8e1 long fill no fill, hose is mounted too low see pics, advised customer to install drain hose to sink or standing pipe at least 39” from the ground, calibrated, unit is operating a
Near Ashtabula, OH 44004
Joe O
Job Details:
10/29/2019
REFRIGERATOR WHIRLPOOL GB2FHDXWS06 Cc: leaking from ice makerCustomer states they replaced the ice maker in March of 2019. Found ice maker overfilling. Adjusted water set screw. Did not help. Needs ice maker. Customer does not want to repair at this time
Near Concord Township, OH 44077
Joe O
Job Details:
10/29/2019
WASHER MAYTAG MVWB855DC2 "Cc: smoking/ burning smell, not workingUnit is receiving proper power. Entered diagnostics, Found error codes f2e1(stuck key) f6e3(communication error) f5e1(lid switch fault) and f9e1(drain pump system error). Found no burning smell or smoke. Ohmed out h
Near Willowick, OH 44095
Jason N
Job Details:
10/29/2019
RANGE AMANA AGR5330BAW3 "Cc unit door seal brokenCustomer has pop, but it’s several months out of one year with no extended. Customer stated someone she called told her she wouldn’t be charged because it’s only out a few months. There is no auth number for this job from wp, an e
Near Parma, OH 44134
David R
Job Details:
10/29/2019
DISHWASHER WHIRLPOOL WDT710PAYM6 "Cc unit not washing correctly. Found no heat error code and dispenser code. Ran test cycle heat element did not come on, found heater open. Dispenser letting rinse out bugs itself, just running right out. Ordering element, dispenser and thermostat.; ordr
Near Roaming Shores, OH 44084
Joe O
Job Details:
10/29/2019
RANGE FRIGIDAIRE FES367ASG Installed control. Ran test bake to 350 degrees. Op test ok
Near Mentor, OH 44060
Jason N
Job Details:
10/29/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Cc unit not dispensing ice correctlyCustomer states sometimes ice will be crushed when asking for cubes or vise versa. Replaced solenoid switch and ice container using customer supplied parts. Ran op test selecting both cubes and crushed. Op test good. Ad
Near Cleveland, OH 44102
Corey L.
Job Details:
10/29/2019
DISHWASHER WHIRLPOOL WDT730PAHW0 "Replaced ui, op test good"
Near Eastlake, OH 44095
Jason N
Job Details:
10/29/2019
WASHER GE GTWN4950L0WS "Cc unit making noise in agitationRan wash test, found noise when agitating. Checked drive in unit, found driveshaft drive assembly coming apart, lot of ball bearings and pieces of metal debris underneath. Unit needs drive shaft assembly. Customer not rep
Near Painesville, OH 44077
Joe O
Job Details:
10/29/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 Cc: intermittently not cooling properlyFound temps at 40 degrees in ff section and 4 in freezer. Customer states unit was at 52 degrees for 2 days then temps returned to normal. Found no stored error codes. Could not duplicate issue. Op test ok
Near Painesville Township, OH 44077
Joe O
Job Details:
10/29/2019
WASHER WHIRLPOOL MVWC400XW3 Installed control and harness. Ran auto test and calibration. Op test ok
Near Westlake, OH 44145
Gabriel P
Job Details:
10/29/2019
OTR MICROWAVE KITCHENAID KHMS2050SSS3 Found fan buttons broken also found the tip of magnetron burn check amp but it was jumping up and down wouldn’t give me a reading check voltage from inverter black and blue wire 122 v ordering mag and inverter by bj help ; ordrng 1 8206079 (magnetron) and
Near Perry, OH 44081
Joe O
Job Details:
10/29/2019
WASHER MAYTAG LAT9593AAL Cc: out of balanceFound unit has a little bit of shake. Pulled panel. Everything is in tack. Op test ok
Near Bedford, OH 44146
Jeff M
Job Details:
10/29/2019
REFRIGERATOR FRIGIDAIRE FFHS2322MB4 "The unit is room temperature in fridge and freezer compressor is running there’s no heat transfer and no frost pattern unit needs a new evap. Est; ordrng 1 5303918286 (evaporator), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Mayfield Heights, OH 44124
Jason N
Job Details:
10/29/2019
OTR MICROWAVE MAYTAG MMV1174FZ0 "Installed magnetron, ran heat test on 30 sec. op test good."
Near Madison, OH 44057
Joe O
Job Details:
10/29/2019
REFRIGERATOR KENMORE 253.6041262 Cc: not cooling fresh food sectionFound ff section at 64 degrees and freezer at 18 degrees. Found frost build up on rear wall of freezer. Pulled panel found evap fan frozen in place. Unit has a full frost pattern and is pulling 1.0 amp. Found all gasket s
Near Bedford, OH 44146
Jeff M
Job Details:
10/29/2019
DISHWASHER WHIRLPOOL WDF520PADB Start button on the display is not working with the new set of controls; ordrng 1 W10804115 (cntrl-elec)
Near Cleveland, OH 44107
Corey L.
Job Details:
10/29/2019
WASHER WHIRLPOOL WFC8090GX0 "Customer complaint washer won’t shut off, plugged unit in and drain pump on, found filter clogged again, called tl, advised not to wash dog linens or shake out vigorously, cleared water and obstructions from filter, op test good, advised customer to clea
Near Lakewood, OH 44107
Corey L.
Job Details:
10/29/2019
WALL OVEN IKEA IBS350DS00 "Customer complaint nothing is working, confirmed, power to unit is good, found thermal fuse open, replaced with ts fuse, unit P&L covered until 12/14/19, op test good; used 1 WPW10545255 (FUSE-THRML) from stock"
Near Cleveland, OH 44102
Corey L.
Job Details:
10/29/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Found door shipped was damaged on top corner as if dropped, reordering door, advised customer we will contact them to schedule the repair again once we’ve received tracking; ordrng 1 LW10599404 (dor-fip)"
Near Avon Lake, OH 44012
Gabriel P
Job Details:
10/29/2019
DBL WALL OVEN WHIRLPOOL RBD305PDQ12 "Found connector from ui fading and burn spot on micro computer customer will need both parts unit is getting 244 voltage user interface no is pitch black can’t see nothing found micro computer discontinued call bj to search nation wide no one has it cann
Near Bay Village, OH 44140
Gabriel P
Job Details:
10/29/2019
DISHWASHER MAYTAG MDB8959SBS2 Found 125 voltage on terminal and going to control but not responding given estimate on control s will not repair
Near Westlake, OH 44145
Gabriel P
Job Details:
10/29/2019
ICE MAKER JENN-AIR JIM158XYCX1 "Replace parts watch it for 20 minutes saw block of ice show customer,opt test ok"
Near Lakewood, OH 44107
Corey L.
Job Details:
10/29/2019
REFRIGERATOR AMANA BB20V1PS "Customer complaint light bulb out, confirmed, found bulb open, customer will replace will led bulb"
Near MIDDLEBRG HTS, OH 44130
Corey L.
Job Details:
10/29/2019
DRYER AMANA NGD4655EW1 "Customer complaint dryer making a noise, confirmed noise sounds like light scraping by hand and during cycle, no obvious scraping indicators, removed drum and re installed, noise went away, rotated by hand after and retested, no noise, op test good"
Near Cleveland, OH 44120
Jeff M
Job Details:
10/29/2019
DRYER WHIRLPOOL WED92HEFC0 The seal for the inner glass door came apart there’s a big gap between the metal portion of the door and the glass not holding the seal properly and place the rear assembly needs to be replaced; ordrng 1 W11188529 (door)
Near Cleveland, OH 44113
Corey L.
Job Details:
10/29/2019
DISHWASHER GE ZDT915SPJ0SS "Before installing found knock out to garbage disposal had not been removed not allowing unit to drain, removed knock out since labor was paid, left receipt with total parts refunded, customer paid cash, took unused part with"
Near Cleveland, OH 44120
Jeff M
Job Details:
10/29/2019
WASHER MAYTAG MVWB765FW2 Installed new part unit op tested good
Near Chagrin Falls, OH 44023
Dan H
Job Details:
10/29/2019
REFRIGERATOR WHIRLPOOL WRS315SNHM01 "Customer complaint of condensation in fresh food section , door sealed are good, no abnormal frost or condensation observed, unit is operating as designed"
Near Kent, OH 44240
Dan H
Job Details:
10/29/2019
WASHER WHIRLPOOL RTW4516FW2 "Customer complaint that lid would not open, ran diagnostics found f2e1(stuck key) and f7e1(basket speed fault) error codes, optical sensor on shifter has failed, unit needs new shifter, installed new shifter , op test good ; used 1 W10913953 (ACTUATOR )
Near Strongsville, OH 44136
David R
Job Details:
10/29/2019
WASHER WHIRLPOOL WFW5620HW0 "Cc unit is leaking. No error codes. Ran unit and didn’t initially see anything, took off top and back, looked around saw water slightly dropping by dispenser. Checked all hoses and valve, they are good. Ordering dispenser drawer and hose.; ordrng 1 W1131
Near Kent, OH 44240
Dan H
Job Details:
10/29/2019
WASHER WHIRLPOOL WTW5000DW2 "Customer complaint that unit is leaking, no leaks found, found customers drain backing up and flooding basement floor, advised customer that they need a plumber to repair drain, unit is operating as designed"
Near Streetsboro, OH 44241
Dan H
Job Details:
10/29/2019
WASHER MAYTAG MVWX655DW0 "Customer complaint that unit is not spinning, ran diagnostics found f5e1(lid switch fault), f7e1(basket speed fault), f0e5(off balance load detected), and f0e2(oversuds condition) error codes, found hub worn, installed new hub, op test good ; used 1 W105
Near Chagrin Falls, OH 44022
Dan H
Job Details:
10/29/2019
DISHWASHER KITCHENAID KDPE234GPS0 "Customer complaint that unit is not draining, confirmed, unit needs new drain hose, unable to remove dishwasher from under the cabinet, customer to have unit removed and contact us when it’s ready"
Near Chardon, OH 44024
Dan H
Job Details:
10/29/2019
FREEZER WHIRLPOOL EV188NYWS00 "Recovered refrigerant, installed evaporator and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 4.2oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before resto
Near Kirtland, OH 44094
Dan H
Job Details:
10/29/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 "Customer will not be home, rescheduled for Wednesday ; schdld next appmnt for 10/30 WED !"
Near Avon, OH 44011
Gabriel P
Job Details:
10/29/2019
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Found un level fridge correct issue ,opt test ok"
Near Cleveland, OH 44114
Jeff M
Job Details:
10/29/2019
DISHWASHER KITCHENAID KUDS30IXSS9 "The units water valve has failed in the op position. Along with the sump motor sounds vary bad. The unit will needs valve a pump est only ; ordrng 1 WPW10327249 (water intake valve) and 1 WPW10780877 (pump&motor), used 1 SHIPPING (SHIPPING AND HANDLING)
Near Cleveland, OH 44117
Jeff M
Job Details:
10/29/2019
DRYER WHIRLPOOL WED5000DW2 Dryer seal is damaged and the idler pulley is squeaking is the new seal and dryer repair kit; ordrng 1 4392065 (dryer repair kit) and 1 W10906683 (seal-door)
Near Cleveland, OH 44124
Jason N
Job Details:
10/29/2019
WASHER WHIRLPOOL MVWB800VQ0 "Cc unit not completing clean washer cycles, but all other cycles work fineCustomer stated she has to keep restarting clean washer cycle, because it’s stopping. She’s unsure of when it’s stopping in cycle. Ran diagnostics, no codes stored, ran auto test,
Near Avon Lake, OH 44012
Gabriel P
Job Details:
10/29/2019
MICROWAVE WHIRLPOOL WOC75EC0HS01 Found error code f8e0 upper fan when on preheat not turning on ordering blower fan bj I only saw 1 blower fan by control let me if you find the other one ; ordrng 1 W11248652 (blower)
Near Moreland Hills, OH 44022
Jason N
Job Details:
10/29/2019
WASHER WHIRLPOOL WTW7000DW4 "Cc unit not drainingRan diagnostics, found codes f9e1 for long drain, f8e6 for water hazard. Ran manual drain pump test, drain pump is seized up, only humming. Removed drain pump, found metal pin jammed in impeller, unable to remove. Replaced drain pump
Near South Russell, OH 44022
Jason N
Job Details:
10/29/2019
BEVERAGE CENTER KITCHENAID KBCS24RSBS04 "Defrosted evap, Installed defrost bimetal, timer and heater. Op test good, advised customer to allow 24 hrs for unit to regulate temps."
Near Cleveland, OH 44108
Corey L.
Job Details:
10/29/2019
WASHER MAYTAG MVWX655DW1 "Customer complaint it doesn’t fill with enough water so soap doesn’t spin out, ran diagnostics no faults, all tests passed, unit is operating as designed, calibrated, advised customer to only use 1-2 tbsp of detergent"
Near Cleveland, OH 44120
Jeff M
Job Details:
10/29/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 The saddle valve is starting to get restricted limiting the water flow I recommended them calling a plumber and replacing the saddle valve with a proper valve.
Near Strongsville, OH 44149
David R
Job Details:
10/28/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Cc unit no cool in Fz. Fz is 26* and Ff is 45. Dye filter already put in 2017, checked and couldn’t find any leaks. Ordering Drier and FF evap.**** 3 hour count, sealed system job. ** request double labor; ordrng 1 W11116006 (evaporator FF) and 2 WPW1043
Near Rocky River, OH 44116
Gabriel P
Job Details:
10/28/2019
WALL OVEN JENN-AIR JJW2530WS01 "Found blower not going up to speed when using both oven and it trips off will need to replace both blowers customer will fix it ; ordrng 1 WPW10273666 (blower) and 1 WPW10273667 (blower), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Lyndhurst, OH 44124
Corey L.
Job Details:
10/28/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Customer complaint fridge lost cooling after weird sounds, confirmed ff room temp, frz 29, found ice and frost build up above evap stopping fan, unit has good frost pattern, cleared ice, slides not closing every time evenly, ordering slides ; ordrng 1 WP
Near Geneva, OH 44041
Jeff M
Job Details:
10/28/2019
RANGE WHIRLPOOL WEG750H0HZ0 The user display is not Illuminating but there’s a lot of heat coming from the ui unit need a ui and control; ordrng 1 W11205353 (cntrl-elec) and 1 W11339755 (UI)
Near Cleveland, OH 44128
Dan H
Job Details:
10/28/2019
WASHER MAYTAG MVWX655DW1 "Customer complaint that unit is not spinning, unit unplugged, plugged is unit in, drain pump started, canceled cycle, ran diagnostics found f0e5(off balance load detected) error code, ran drain and spin cycle, unit spins, unit is operating as designed"
Near Cleveland, OH 44128
Dan H
Job Details:
10/28/2019
WASHER WHIRLPOOL WTW7500GC2 "Customer complaint that buttons are not working, all buttons working, ran diagnostics found f0e5(off balance load detected) error code, unit is operating as designed"
Near Seven Hills, OH 44131
Dan H
Job Details:
10/28/2019
WASHER MAYTAG MVWB835DW2 "Customer complaint that unit did not spin out clothes once and ran for over an hour and half 3 times, ran diagnostics no error codes found, ran drain and spin cycle , unit spins, unable to duplicate the problem , unit is operating as designed"
Near Brecksville, OH 44141
Dan H
Job Details:
10/28/2019
REFRIGERATOR MAYTAG MZD2665HES "Customer complaint that milk froze, milk was placed in front of inlet vent from freezer section , advised customer not to place milk there and to store products that are not easily frozen there instead, fresh food section temp at 41 degrees , unit is ope
Near Bay Village, OH 44140
Gabriel P
Job Details:
10/28/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Found error code E5 on icemaker same error as before temp on ice box 20 degrees on fresh food section 36 and freezer 3 degrees ran test 59 to find home position and test 57 harvest found fill tube frozen where it fill icemaker maker call bj he say that th
Near Brecksville, OH 44141
Dan H
Job Details:
10/28/2019
REFRIGERATOR MAYTAG MFI2269VEM10 "Customer complaint of loud noise and slow water flow, no unusual noises heard from compressor , condenser fan , evaporator fan, or air damper, customer has piercing valve installed, advised customer that valve should be replace with a ball valve, cust
Near Warrensville Heights, OH 44128
Jason N
Job Details:
10/28/2019
OTR MICROWAVE KITCHENAID KHMS145JBL0 "Did not install bulb for customer, she did not want to pay any labor. Suggested at this point she could ship around for a new unit, if she really needs a good light."
Near Garfield Heights, OH 44125
Jason N
Job Details:
10/28/2019
REFRIGERATOR AMANA AFI2539ERM03 "Installed mullion flipper. Tested door operation multiple times, op test good."
Near Auburn Township, OH 44023
Jason N
Job Details:
10/28/2019
DISHWASHER KITCHENAID KDTE334GPS0 "Cc unit top rack rails coming apart. Confirmed upper rack rails separating at welds. Per service W11296667, s code S22916, parts and labor covered. Replaced upper racks rails using overflow truck stock. Op test good."
Near Maple Heights, OH 44137
Dan H
Job Details:
10/28/2019
DRYER WHIRLPOOL WED5560SQ0 "Customer complaint that unit is not starting, confirmed, found timer contact t-w open, should be closed in all cycles, unit needs new timer, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and t
Near Strongsville, OH 44136
David R
Job Details:
10/28/2019
REFRIGERATOR KENMORE 596.785738 Replaced parts. Tested. Op test ok
Near Mentor, OH 44060
Jeff M
Job Details:
10/28/2019
OTR MICROWAVE KITCHENAID KHMS2050SSS2 I was not able to duplicate issue with the grease and charcoal filters are packed. Units not getting airflow customer can install the filters.; ordrng 2 W10120839A (filter)s and 2 W10120840A (filter)s
Near Shaker Heights, OH 44122
Corey L.
Job Details:
10/28/2019
DRYER SAMSUNG DV431AEPXAA01 "Installed element asm, op test good"
Near Strongsville, OH 44136
David R
Job Details:
10/28/2019
DISHWASHER KITCHENAID KUDS30IXBL7 "Cc unit leaking from left bottom corner. Took off front cover to run and see if I can spot any water marks. Wash Pump motor is loud, customer said at one point glass broke in unit. Found gasket worn and tore in the corner. Replaced from t/s. Tested. No l
Near Orange, OH 44122
Corey L.
Job Details:
10/28/2019
REFRIGERATOR WHIRLPOOL WRS321SDHV01 "Customer complaint water not dispensing, confirmed found water to unit shut off, turned on, op test good"
Near Westlake, OH 44145
Gabriel P
Job Details:
10/28/2019
WASHER WHIRLPOOL WFW9450WW00 "Found error code f30 dispenser system error and f34 unload indication This failure is only for information and can be displayed in the error history during the Diagnostic Test. During the Cleaning Cycle, a load was detected inside the drum and Cleaning C
Near Parma, OH 44134
David R
Job Details:
10/28/2019
DRYER WHIRLPOOL WGD4815EW2 "Unit not heating. Checked all fuses, good, they ignited and sensor good. Ignitor glowing then shutting off, gas valve solenoids not opening to release gas into unit. Ordering burner assembly and coils.*** wont be home till 4 last call of the day; ordrng
Near Parma, OH 44134
David R
Job Details:
10/28/2019
DRYER MAYTAG MGDB835DC4 "Replaced control still didn’t heat. Removed drum and found wire not connected to thermal cutoff. Connected back, tested. Unit heated. Op test ok."
Near WARRENSVL HTS, OH 44122
Corey L.
Job Details:
10/28/2019
DRYER MAYTAG MED5630HW0 "Customer complaint dryer makes a loud noise while running, found exhaust pushed in too far and making blower hit shroud, adjusted, op test good"
Near Monroe Township, OH 44030
Joe O
Job Details:
10/28/2019
REFRIGERATOR KITCHENAID KRFC704FPS01 "Cc: not making ice, frost buildup on ice maker vents, ice buildup in freezer on right side, ui keeps switching back to Celsius, freezing in the deli drawer.Ui continuously is switching back to Celsius when switched to Fahrenheit. Found temps in ff at 38
Near Edgewood, OH 44004
Joe O
Job Details:
10/28/2019
DRYER WHIRLPOOL CGM2745FQ "Dryer timer ran itself out, did not start when start button was pushed. Op test ok.Found key missing for panel. Needs lock and key; ordrng 1 WPW10114740 (key)"
Near Garfield Heights, OH 44125
Dan H
Job Details:
10/28/2019
WASHER MAYTAG MVWB765FC2 "Installed new user interface, op test good"
Near Fairview Park, OH 44126
Corina B
Job Details:
10/28/2019
REFRIGERATOR KITCHENAID KRMF606ESS01 "CC that the lights unit unit quit working, they unplugged the unit for a bit and ever turned back on. The ice dispenser is not working, steamed out augur motor, still not turning. Will need a new wire harness for the deli drawer and motor. ; ordrng 1 W10
Near Olmsted Township, OH 44138
Gabriel P
Job Details:
10/28/2019
DRYER GE DBXR463GG7WW Found igniter glowing but but turn of in 5 second check voltage going to igniter 122 igniter getting weaker also start switch broken and nob and also pulley making a squeak sound giving estimate for everything customer will not fix
