Near Highland Heights, OH 44143
Dan H
Job Details: 05/10/2019
REFRIGERATOR KITCHENAID KBFS22EWMS9 "Customer complaint that unit is not making ice, cycled ice maker, ice maker did not cycle, ice maker is recieving 120vac , unit needs new ice maker , installed new ice maker , op test good ; used 1 W10884390 (ICE MAKER ASSY 82.39) from stock"
Near Independence, OH 44131
Paul P.
Job Details: 05/10/2019
DRYER MAYTAG MEDB200VQ0 "Tested dryer, in diagnostics, F01 code for main control. Verified control not sending proper voltage to start dryer. Office to order control.; ordrng 1 WPW10111621 (cntrl-elec)"
Near Broadview Heights, OH 44147
Dan H
Job Details: 05/10/2019
DRYER MAYTAG PYG2000AWW "Customer complaint that dryer is too hot, found dryer vent had fallen off, reinstalled, no other issues observed, op test good"
Near Brecksville, OH 44141
Dan H
Job Details: 05/10/2019
REFRIGERATOR WHIRLPOOL KFIV29PCMS02 "Installed new led module, op test good"
Near WARRENSVL HTS, OH 44128
Dan H
Job Details: 05/10/2019
WASHER WHIRLPOOL WFW9150WW01 "Customer complaint that unit is leaking, started normal wash cycle, no leaks found, found evidence of leaking passed boot and door, advised customer to wipe down door and seal between uses, unit is operating as designed"
Near Painesville, OH 44077
Joe O
Job Details: 05/10/2019
REFRIGERATOR WHIRLPOOL KRSC503ESS01 Cc: not cooling refrigerator sectionRan diagnostics Everything passed manual testsFound unit to be coolingFound frost build up on ff evapFound evap thermistor to have 26k ohms covered in iceFound control Needs control and evap thermistorCustomer showed po
Near Orange, OH 44022
Dan H
Job Details: 05/10/2019
WINE COOLER WHIRLPOOL KUWS24RSBS01 "Installed new thermostat , op test good"
Near Mentor, OH 44060
Arthur V
Job Details: 05/10/2019
RANGE JENN-AIR JJW2827DS01 Replaced console assembly. Appliance mngr board not needed. Fitst console sent was defective
Near University Heights, OH 44118
Joe O
Job Details: 05/10/2019
REFRIGERATOR ELECTROLUX EI32AR80QSC Installed door gasketOp test ok
Near Solon, OH 44139
Brian M
Job Details: 05/10/2019
WASHER MAYTAG MVWB880BW0 Cc of leak Found water to over spraying from soap dispenser and basket leaned to far back Adjusted legs and cleaned out soap dispenserCould not duplicate a leak
Near Munson Township, OH 44024
Arthur V
Job Details: 05/10/2019
REFRIGERATOR KITCHENAID KRFC704FPS00 Replaced water tube assy and ice maker. Turned power off to unit and rebooted. Advised customer to give 24-48 hrs for ice to start production ———since parts and shipping is covered by wlp consumer deserves a refund of 80.54.
Near Westlake, OH 44145
David R
Job Details: 05/10/2019
RANGE JENN-AIR C221 "Customer still having complaint of Front Right burner not working all the time or going off midway when cooking. Checked receptacle contacts, found signs of burning. Ordering receptacles.; ordrng 2 12001676 (receptacle assy)s"
Near Conneaut, OH 44030
Arthur V
Job Details: 05/10/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Upon arrival unit temps in freezer were -2 deg and in fresh food temps were 32 deg with both settings at 4 bars—-4 out of 5 bars. Customer stated unit was not cold enough in fresh food so she increased temp in both compartments but temps have stabilized a
Near Brook Park, OH 44142
Corey L.
Job Details: 05/10/2019
FREEZER WHIRLPOOL WRX986SIHZ00 "Customer complaint freezer getting ice on shelves and door, confirmed door is not shutting all the way, found slide not fully clipped back into place, clipped slide in, door now shuts, removed frost build up"
Near Andover, OH 44003
Jason N
Job Details: 05/10/2019
REFRIGERATOR WHIRLPOOL WRT316SFDM00 "Recovered small charge of refrigerant. Installed new compressor and evaporator. Pulled system into 29 in/hg vacuum for 15 min. Shut off, watched gauges for any changes. No change , charges system with 4.3 oz of r134a, watched frost pattern on evap. Good
Near Eastlake, OH 44095
Dan H
Job Details: 05/10/2019
DISHWASHER KITCHENAID KDFE104DBL4 "Installed new control, op test good"
Near Seven Hills, OH 44131
Macaulay G.
Job Details: 05/10/2019
REFRIGERATOR GE GSH25JSTASS Customer was not home. Called both numbers and no one answered. ; saved tckt
Near Brecksville, OH 44141
Macaulay G.
Job Details: 05/10/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Unit has no light in freezer and intermittent light in fresh food compartment. Fresh food lights came on after resetting power. Office to order freezer led and led board.; ordrng 1 W10830288 (cntrl-elec) and 1 W11205083 (LED)
Near Cleveland, OH 44102
Corina B
Job Details: 05/10/2019
WASHER WHIRLPOOL WTW4816FW2 "CC that it does not do anything. Ran diag f8e1 long fill, no fill. F0e2 suds. Cleared codes. Checked the cold and hot valves, good. Checked the drain pump, clear. Ran a calibration. Started a normal cycle and a drain and spin. Advised cust to use 1-2 tab
Near Windham, OH 44288
Brian M
Job Details: 05/10/2019
WASHER WHIRLPOOL WTW5840BW0 Cc unit is loud when spinning Found gearcase loud with hand spun speed Needs gearcase and splutch kit ; ordrng 1 W10721967 (drive pulley) and 1 W11035747 (gearcase)
Near Cleveland, OH 44102
Corina B
Job Details: 05/10/2019
DRYER AMANA NED4655EW1 CC that the drum fell down. Found the support bearing is worn. Replaced the dryer maintenance kit from t/s. Optest ok. ; used 1 4392067 (DRYER REPAIR KIT) from stock
Near Cleveland, OH 44113
Corina B
Job Details: 05/10/2019
REFRIGERATOR WHIRLPOOL WRS315SDHZ00 Cust is going to email the receipt. CC that there is no water. Found the reservoir is frozen due to having no food in the fridge. Steamed the reservoir out. Optest ok. Called office cust is going to send the copy of the receipt to us.
Near Lorain, OH 44053
David R
Job Details: 05/10/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "CC that icemaker is working sometimes or not. Ice maker is not cycling on its own. Valve is not getting correct wastage when being called on. Will need valve and icemaker.**** do not order parts; ordrng 1 W10884390 (icemaker 82.39) and 1 WPW10420083 (val
Near Willoughby, OH 44094
Dan H
Job Details: 05/10/2019
WASHER AMANA NTW4516FW3 "Customer complaint that drum is loose, ran diagnostics no error codes found, explained to customer that the basket/tub assembly is hanging from for suspension rods in the corners so this is normal , ran entitlement or purchase date, unit is operating as
Near Avon Lake, OH 44012
Gabriel P
Job Details: 05/10/2019
WASHER WHIRLPOOL WTW8500BW0 "Leaking oil and barring sound loud springs are ok shaft bearings,and stator there is black oil on stator ordering all parts need it ; ordrng 1 W10435302 (bearing) and 1 W10820039 (hub) and 1 WPW10419333 (stator)"
Near North Royalton, OH 44133
Paul P.
Job Details: 05/10/2019
WASHER WHIRLPOOL WTW4855HW1 "Found hub had abnormal warp spot, (not from undue wear) not seating the basket all the way down, causing an issue in the spin cycle. Installed new hub, ran calibration, now operating properly.; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 W10528947 (HU
Near Perry Township, OH 44081
Dan H
Job Details: 05/10/2019
REFRIGERATOR AMANA ASI2575GRS00 "Customer complaint that unit is only dispensing crushed ice, found ice bin lever not seated in solenoid , corrected ice bin, op test good"
Near Lyndhurst, OH 44124
Dan H
Job Details: 05/10/2019
RANGE KITCHENAID KSGG700EBS1 "Customer complaint that control panel is not working, confirmed, unit needs new user interface and control, ran entitlement, control and user interface are covered under parts extended warranty ; ordrng 1 W11034208 (cntrl-elec) and 1 W11091882 (panl-cntr
Near Lake Township, OH 44260
Brian M
Job Details: 05/10/2019
WASHER MAYTAG MVWX655DW1 Cc unit not starting Found control dead no Indicator light onUnit is getting proper voltage Needs control board ; ordrng 1 W11116592 (cntrl-elec)
Near Chardon, OH 44024
Jason N
Job Details: 05/10/2019
RANGE WHIRLPOOL WEE760H0DH0 "Cc unit codes f9e0 randomlyRan diagnostics, found codes f9e0 for miswired. Checked wiring on terminal block, all connections good, checked wiring on p6 connector on control board, good. Checked voltage in, l1 to L2 at 250v, l1 to n 126v, L2 to n 124v. Ra
Near North Olmsted, OH 44070
Corey L.
Job Details: 05/10/2019
RANGE KITCHENAID KODE507ESS04 "Customer complaint oven light flickers when using bake, confirmed, when bake is on and only at 100 on display and oven light is turned on the relay can be heard clicking on and off really fast creating a strobe affect, unit needs new control ; ordrng 1
Near Cleveland, OH 44109
Corina B
Job Details: 05/10/2019
WASHER WHIRLPOOL WTW8540BW1 CC that ol comes up on ui and has cold water hooked to the hot and cold line. Ran diag ol came up. Removed hub and baskets would not come off of bearings. Will need a new basket and tub. Office to order parts; ordrng 1 W10381078 (outer tub) and 1 W1054950
Near Lakewood, OH 44107
Corina B
Job Details: 05/10/2019
DRYER ROPER RGD4340SQ1 CC that the unit is buzzing. Found the motor is open. Will need a new motor and blower wheel. Office to order parts. ; ordrng 1 279827 (motor!dryer) and 1 WP694089 (wheel)
Near Cleveland, OH 44119
Corina B
Job Details: 05/10/2019
WASHER WHIRLPOOL WTW4800XQ4 "CC that the unit will not start or fining a cycle. Ran diag F7E7 – MOTOR UNABLE TO REACH TARGET RPM. Checked the gearcase found oil leaking the motor, belt, capacitor, cam, shifter are covered in oil. Will need a gearcase, motor, capacitor, cam, belt, sh
Near Amherst, OH 44001
David R
Job Details: 05/10/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Water getting into unit but nothing is spraying around. All other components look good. Ordering pump and motor.; ordrng 1 W11087376 (pump&motor)
Near Windham, OH 44288
Brian M
Job Details: 05/09/2019
DRYER WHIRLPOOL WED9200SQ1 Cc of noise Found idler pulley damaged Replaced using truck stock Ran test cycle OP TEST OK ; used 1 279640XXX (USE KIT PART 43920672 ) from stock
Near Streetsboro, OH 44241
Brian M
Job Details: 05/09/2019
WASHER MAYTAG MVWX655DW1 Cc of unit not turning on Found unit In emergency drain Found error for over suds Cleared codes and reset control Ran auto test and calibration OP TEST OK Advised customer on soap usage
Near Streetsboro, OH 44241
Brian M
Job Details: 05/09/2019
DISHWASHER MAYTAG MDB7749SAM0 Cc of unit ui lights not working and sometimes leaks Found gasket pulled away from tub Repositioned gasket Replaced panel Ran test cycle OP TEST OK
Near Kent, OH 44240
Brian M
Job Details: 05/09/2019
DRYER WHIRLPOOL MEDB835DW3 Cc of unit not working right Found power not correct coming from outlet Needs electrician to fix the issue
Near Brimfield Township, OH 44240
Brian M
Job Details: 05/09/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Complaint water line Found water line not connected from the bottom door line not attached Reattached line Could not verify for Leak but connector is secured in place Can not test water at store visual and power OP TEST OK
Near Lake Township, OH 44260
Brian M
Job Details: 05/09/2019
WASHER WHIRLPOOL WTW5000DW1 Cc lid lock is pushed down and parts did not arrive Found lid lock pushed on Reinstalled lid lock Ran manual lid lock test about 15xs OP TEST OK. Ran auto test and calibration OP TEST OK Parts did not arrive but did not need them
Near Mentor, OH 44060
Arthur V
Job Details: 05/09/2019
DISHWASHER WHIRLPOOL WDF520PADW7 Found control had shifted causing issue. Removed control and reinstalled. Op test good
Near Edgewood, OH 44004
Arthur V
Job Details: 05/09/2019
WASHER MAYTAG MVWX655DW1 Replaced control. Recalibrated. Op test good
Near Ashtabula, OH 44004
Arthur V
Job Details: 05/09/2019
RANGE WHIRLPOOL WFG510S0AS0 "Replaced parts listed. Op test good ; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Cleveland, OH 44115
Joe O
Job Details: 05/09/2019
REFRIGERATOR WHIRLPOOL WSR57R18DM02 assisted JMSee JM PVR
Near Mentor, OH 44060
Jason N
Job Details: 05/09/2019
DRYER MAYTAG MEDB765FW0 "Cc unit filter not able to be removed. Removed filter housing , found metal stuck in housing not allowing filter to be pulled up. Removed. Op test good."
Near MENTOR ON THE, OH 44060
Jason N
Job Details: 05/09/2019
WASHER GE GTW485ASJ3WS "Cc unit vibrating and moving when in spinCustomer stated they had another appliance company out to change the personality to add more water, and this started happening after. Ran spin cycle with 5 wet towels, machine is vibrating, adjusted right leveling
Near Wickliffe, OH 44092
Jason N
Job Details: 05/09/2019
WASHER MAYTAG MVWC565FW0 "Cc unit lid not locking to start cycle and wash light stuck onRan diagnostics, found codes f8e1 for long fill, and f0e5 for off balance load.Ran auto test, found no hot water entering, checked valve, hot water source valve was closed off. Ran calibration
Near Mentor, OH 44060
Jason N
Job Details: 05/09/2019
WASHER MAYTAG MVWB766FW1 "Installed listed control and inlet valve, ran auto test and calibration. All functions passed, op test good."
Near Hiram, OH 44234
Brian M
Job Details: 05/09/2019
DRYER KENMORE 110.848362 Cc unit won’t start Found thermal fuse open Replaced using truck stock Ran test cycle OP TEST OK ; used 1 WP3392519 (THERMAL FUSE1540) from stock
Near Cleveland, OH 44128
Paul P.
Job Details: 05/09/2019
WASHER WHIRLPOOL WTW5000DW2 "F2E1, stuck key. F0e2 over suds. F5e2 lid lock. Cleared codes and ran test for lid lock, confirmed not operating properly. Replaced lid lock from truck stock, ran diagnostic and calibration, now operating properly, no error codes. Did not set down mitiga
Near Lyndhurst, OH 44124
Corey L.
Job Details: 05/09/2019
REFRIGERATOR WHIRLPOOL WRT351SFYW00 "Installed new deli drawer tracks, op test good"
Near Cleveland, OH 44124
Corey L.
Job Details: 05/09/2019
DISHWASHER KENMORE 665.15934 "Customer complaint door falling open, confirmed, found left linkage broken, quoted to replace with ts part, ok, replaced linkage, op test good; used 1 8194001XXX (XXX DO NOT RESTOCK XXX 26.56) from stock"
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 05/09/2019
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Found lever of icemaker out of track notice when turning it of did not here a click pull lever and came off put back on the hole and turn off show customer how to turn of manually no issue with icemaker,opt test ok"
Near Montville, OH 44064
Arthur V
Job Details: 05/09/2019
REFRIGERATOR FRIGIDAIRE FGHS2631PF On arrival customer stated ice maker not working also. Found unit needs UI replaced (several segments missing). Also unit needs drain ccleared and ice maker fill tube thawed. ; ordrng 1 242058253 (user interface)
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 05/09/2019
DRYER WHIRLPOOL MEDC215EW1 Replace parts opt test ok
Near Chardon, OH 44024
Arthur V
Job Details: 05/09/2019
DISHWASHER MAYTAG MDB7749AWB2 Found unit needs a consol assy. Silver migration is occurring ; ordrng 1 W10811148 (panel-cntl)
Near Rocky River, OH 44116
Gabriel P
Job Details: 05/09/2019
WASHER WHIRLPOOL WTW4816FW2 "Replace control and took it with me for return,opt test ok customer through receipt away he said he will go to lowes to get one and he will call our office to update the purchase date I found issue date on sb web 7/31/18 i use that for the time being"
Near Geneva, OH 44041
Arthur V
Job Details: 05/09/2019
WASHER MAYTAG MVWC400XW3 "Ran diagnostics getting a f8e1 error”long fill no fill” found water just trickling in on the cold selonoid. Needs water valve ; ordrng 1 WPW10432353 (water inlet valve), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Geneva Township, OH 44041
Arthur V
Job Details: 05/09/2019
WASHER WHIRLPOOL WFW75HEFW0 Found unit needs drain pump. ; ordrng 1 WPW10605427 (pump-water)
Near Bedford Heights, OH 44146
Joe O
Job Details: 05/09/2019
WASHER MAYTAG MHWE201YW00 Cc: error code f9e2Found error codes f9e1 long drain and f9e2 pump drive system errorPulled plate checked drainFound small debris in drain pumpCleared debrisReinstalled drain pump cap started unitFound drain pump to be functioningReached out to BBhe state
Near Mentor, OH 44060
Joe O
Job Details: 05/09/2019
WASHER GE GTW330ASK0WW Installed lid lock and harnessRan lid test and spin testLid lockedRan drain and spinOp test ok
Near Conneaut, OH 44030
Joe O
Job Details: 05/09/2019
REFRIGERATOR GE PFCF1NJXCCC Cc: not freezing properlyFound unit to have no frost patternFound compressor constantly running and extremely loud and hotNot properly cooling evapHas amp draw of 1.88Needs compressor and dryerCustomer does not want to repair at this time
Near Mentor, OH 44060
Jason N
Job Details: 05/09/2019
OTR MICROWAVE WHIRLPOOL WMH31017HZ0 "Cc unit hood light stays on all the timeCustomer showed pop.Customer stated she recently changed the light bulb and now it doesn’t turn off.Confirmed light stays on, light control on interface does not function. Unit needs control board. Advised customer
Near Cleveland, OH 44108
Corina B
Job Details: 05/09/2019
DISHWASHER MAYTAG MDB4949SHZ0 CC that the unit is not draining. Cust just had a garbage disposal installed. Found the the knock out still in the garbage disposal. Knocked out the hole. Optest ok.
Near Mentor, OH 44060
Dan H
Job Details: 05/09/2019
WASHER WHIRLPOOL WTW4816FW2 "Customer complaint that unit will not go off of sensing, found unit paused, unpaused, cycle continued, ran diagnostics no error codes found, started normal wash cycle, unit filled and began washing, unit is operating as designed"
Near Highland Heights, OH 44143
Jason N
Job Details: 05/09/2019
DISHWASHER KITCHENAID KUDS30FXSS9 "Cc unit leaking from frontRan wash cycle, some suds in bottom of unit. Unit cycling filling to the point of overfill, excessive water level in bottom. Checked float switch, checked good, watched cycle, float being pushed down when in wash, separation in
Near Shaker Heights, OH 44122
Dan H
Job Details: 05/09/2019
WASHER WHIRLPOOL WFW9150WW01 "Customer complaint that unit is leaking, found evidence of leaking between door and boot, again advised customer to wipe down door and boot between washes, no other leaks found, unit is operating as designed"
Near Lyndhurst, OH 44124
Jason N
Job Details: 05/09/2019
REFRIGERATOR KITCHENAID KSRV22FVSS04 "Cc unit not cooling but runningFound compressor not running, checked compressor using compressor tester, compressor is locked, will not start. Unit needs compressor.; ordrng 1 876765 (mtg kit) and 1 W10233961 (compressor)"
Near Orange, OH 44022
Dan H
Job Details: 05/09/2019
REFRIGERATOR KITCHENAID KFIS29BBBL00 "Cleared fresh food section evaporator, installed new thermistors, op test good"
Near Euclid, OH 44123
Jason N
Job Details: 05/09/2019
RANGE MAYTAG MGR8650FZ0 "Cc unit oven not lightingVerified, no light, good spark, no gas flowing. Checked valve safety button, valve on. Checked broil, good spark, no gas flowing. Unit needs gas regulator.; ordrng 1 W10919226 (regulator)"
Near Middleburg Heights, OH 44130
Macaulay G.
Job Details: 05/09/2019
WASHER WHIRLPOOL WTW8500DC0 Replaced lid latch. All tested ok.
Near Willoughby, OH 44094
Jason N
Job Details: 05/09/2019
REFRIGERATOR WHIRLPOOL WRS571CIDM00 "Cc unit not cooling enoughCustomer stated diary products have went bad the past week in ff, also said the noise the unit makes is quieter then it used to beTemped unit, 35 degrees in ff, 0 in freezer, temps normal currently.Checked condenser coils for bl
Near Elyria, OH 44035
David R
Job Details: 05/09/2019
RANGE WHIRLPOOL WFE550S0HZ1 "Customer said they were done cooking, nothing was in oven. Later put on self clean, a few minutes later less than 5 mins oven at 425 then heard a long a long explosion from the oven. Fire inside oven, customer tried putting out and also called the fire d
Near Cleveland, OH 44139
Paul P.
Job Details: 05/09/2019
FREEZER FRIGIDAIRE FFU17F5HWS "Found freezer temperatures at 55 degrees. Fan and compressor not running. Cycled unit to test compressor, thermistor, heater and and fan operational start. Unplugged to reset, plugged in and compressor and fan came on. Compressor running hot, no frost pa
Near Avon, OH 44011
David R
Job Details: 05/09/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Replaced power cord, turned on, everything is working. Op test ok."
Near Brecksville, OH 44141
Macaulay G.
Job Details: 05/09/2019
REFRIGERATOR WHIRLPOOL KRMF706EBS01 Replaced door.
Near Brook Park, OH 44142
Gabriel P
Job Details: 05/09/2019
REFRIGERATOR FRIGIDAIRE LFTR2021TF0 Valve leaking and icemaker not cycling ordering both parts also could not find parts on marcone office pls help me look the parts thank ; schdld next appmnt for 5/13 MON 9-11
Near Avon, OH 44011
Corina B
Job Details: 05/09/2019
REFRIGERATOR WHIRLPOOL WRS571CIDM02 Replaced the control and ui. Brought core back for return. Optest ok.
Near Brecksville, OH 44141
Paul P.
Job Details: 05/09/2019
RANGE KITCHENAID KODE500ESS02 "Pulled out built in oven (Very close to refrigerator), checked RTD sensor length, ok per technical bulletin for installation, replaced control and console. Set oven cavity size, checked operations at control. Tested bake operations in top and bottom oven
Near Rocky River, OH 44116
Gabriel P
Job Details: 05/09/2019
DRYER MAYTAG MEDX655DW1 "Found blower fuse open unit is getting 240 but not doing nothing when to replace one from truck stock but the leads were bent check for ohm and they were open ordering lowes a fuse ordrng 1 WP3392519 (fuse-thrml), used 1 WP3392519 (THERMAL FUSE) from sto
Near Cleveland, OH 44111
Gabriel P
Job Details: 05/09/2019
WASHER WHIRLPOOL WTW7500GW0 Found error f5e1 and f5e3 lid lock faulty found out customer put detergent accidentally in the latch she said store salesman told her that where it goes explain to her that’s for door to latch ordering latch ; ordrng 1 W10810403 (lid lock assy)
Near Brecksville, OH 44141
Macaulay G.
Job Details: 05/09/2019
MICROWAVE WHIRLPOOL WMH53520CH0 Need door switches. Customer does not want to repair.; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock
Near Westlake, OH 44145
Gabriel P
Job Details: 05/09/2019
REFRIGERATOR WHIRLPOOL ED2FHAXSL04 When tapping control box on top start freezing the frigde there a thermalstat that is going bad I ran with this issue few times ordering part talk to senior technician bj he also agree with me ; ordrng 1 WP2315562 (thermostat)
Near Cleveland, OH 44115
Jeff M
Job Details: 05/09/2019
REFRIGERATOR WHIRLPOOL WSR57R18DM02 There was no Freon to recover. Removed the old part installed new part. Put the unit in a 30 inch vacuum op tested good. Add3d 4.8oz of Freon unit develop the frost pattern had good heat transfer unit tested good recommended 24 hours before adding food
Near Brooklyn, OH 44144
Jeff M
Job Details: 05/09/2019
WASHER MAYTAG MHW6630HW0 Installed new part unit op tested good
Near Garfield Heights, OH 44125
Jeff M
Job Details: 05/09/2019
DRYER WHIRLPOOL WHD3090GW Installed new part unit op tested good
Near Euclid, OH 44119
Corina B
Job Details: 05/09/2019
RANGE AMANA AGR5330BAW3 CC that the when lifting the cooktop up it will not close. Found the customer lifted the cooktop to clean and bent or broke every gas line going to the burners. Took pictures of damage. Advised cust the cooktop does not need to be lifted when cleaning. Of
Near Maple Heights, OH 44137
Jeff M
Job Details: 05/09/2019
SXS REFRIGERATOR WHIRLPOOL WRS555SIHZ00 unit is not making ice I took the icemaker assembly apart I found ice way back in the fill tube. I took the ice fill tube at the bottom of the door I blew through it was restricted a steam the ice. Then I blew through it again it was not restricted. I did
Near Cleveland, OH 44120
Jeff M
Job Details: 05/09/2019
WASHER ROPER RTW4516FW1 Installed new part unit op tested good
Near South Euclid, OH 44121
Jeff M
Job Details: 05/09/2019
WASHER WHIRLPOOL LSW9700PQ2 Installed new part unit op tested good
Near Solon, OH 44139
Corey L.
Job Details: 05/09/2019
WASHER MAYTAG MVWB835DW3 "Customer complaint washer not spinning properly, ran diagnostics found f0e3 overload and f0e5 unbalanced load, ran high and low spins and heavy agitation, all tests pass, drain system clear, advised customer average load size for this machine is 6-7 bat
Near Brook Park, OH 44142
Macaulay G.
Job Details: 05/09/2019
WASHER WHIRLPOOL WFW8300SW02 Found no issues. All tested ok.
Near Cleveland, OH 44109
Corina B
Job Details: 05/09/2019
REFRIGERATOR WHIRLPOOL WRS325FDAW01 "CC that someone was cutting waterline to install the water line. Found the housing to the filters John guest fitting is broken. The line to the filter is to short to reattach. Will need a new housing and line. Will need to have doors adjusted, also. Offi
Near Walton Hills, OH 44146
Dan H
Job Details: 05/09/2019
WASHER WHIRLPOOL WFW92HEFC0 "Installed new control, op test good"
Near Garfield Heights, OH 44125
Dan H
Job Details: 05/09/2019
RANGE FRIGIDAIRE FPGF3077QFH "Customer complaint that timer is not working, started bake for 350 degrees , bake burner lit, oven heated, oven temperature after preheat at 354 degrees , unable to duplicate the problem , unit is operating as designed"
Near Bedford Heights, OH 44146
Corey L.
Job Details: 05/09/2019
LAUNDRY CENTER MAYTAG MVWB865GW0 "Customer complaint washer was leaking one day did laundry then the next day there was and inch of water by the front left foot next to floor drain, water to unit is on, filled tub and drained, no leaks, could not find any signs of leaking from the unit u
Near Solon, OH 44139
Corey L.
Job Details: 05/09/2019
RANGE KITCHENAID KEBC208KSS02 "Customer complaint corn was spilt and got inside door between glass and would like door apart to clean glass, removed door and separated panes for customer to clean, customer cleaned all panes, put door back together and reinstalled, customer found a ste
Near Aurora, OH 44202
Paul P.
Job Details: 05/09/2019
DRYER WHIRLPOOL GEW9200LW0 "Tested dryer, found open heating circuit. Tested at thermal fuse, issue at thermal cutoff on heater assembly. Will need thermal cutoff kit 279973. Customer purchasing part, we will return to install.; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock"
Near North Olmsted, OH 44070
Gabriel P
Job Details: 05/09/2019
DRYER WHIRLPOOL MEDC215EW1 "Found loose connection on start switch,corrected opt test ok ,found pop on sb web customer did not had receipt"