We serviced a
KDFE104HPS0 kitchenaid
Model dishwasher
Near South Euclid, OH 44121
Corina B
Job Details: 08/13/2018
Wrong hose. Order the correct hose. Called SM to order part. ; ordrng 1 WPW10545278 (hose-drain)
We serviced a
NTW4516FW1 amana
Model washer
Near Warrensville Heights, OH 44128
Corina B
Job Details: 08/13/2018
Replaced the agitator. Ran a normal load. Optest ok
We serviced a
WFE710H0AE0 whirlpool
Model range
Near Cleveland, OH 44109
Corina B
Job Details: 08/13/2018
CC that the unit is off on temp. Cust has a thermometer in the oven. Advised cust they are slow reacting thermometers. Heated oven to 350* wait 20 minutes took temp. Optest ok. ; Job Cmpltd
We serviced a
WTW6700TU1 whirlpool
Model washer
Near Parma Heights, OH 44130
Corina B
Job Details: 08/13/2018
CC that the unit gets an OL code in a spin. Ran a rinse and spin filled and the drained, went into a spin with 3 minutes left. Will need a new control. Advised cust 1-2 tablespoons of he detergent
We serviced a
MVWB835DW0 MAYTAG
Model WASHER
Near Huntsburg, OH 44046
Dan H
Job Details: 08/13/2018
Customer complaint that unit makes squeaking noise, customer had unit running when tech arrived, no unusual noises heard , unit is operating as designed ; Job Cmpltd
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Lakewood, OH 44107
Chad P.
Job Details: 08/13/2018
Found no water valve stuck closed. Needs valve assy replaced. ; ordrng 1 W11127357 (FILL VALVE)
We serviced a
MVWB765FW0 MAYTAG
Model WASHER
Near Aurora, OH 44202
Dan H
Job Details: 08/13/2018
Customer complaint of loud squeaking noise, ran diagnostics found f0e5( off balance load) error code, ran high speed spin and heavy agitate in manual test cycle, ran normal wash cycle with load, no unusual noises heard, unable remove agitator bolt to check under basket, unit needs new agitator, tub basket, gearcase and all other parts under basket, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent ; ordrng 1 W10512161 (TUB) and 1 W10752187 (BOLT) and 1 W10811956 (GEARCASE ) and 1 W10811957 (BASKET) and 1 W10909670 (SCANNER NUT) and 1 W11032711 (WASHER) and 1 W11161960 (AGITATOR ) and 2 WP90767 (SCREW)s and 1 WPW10215093 (FILTER)
We serviced a
WOC54EC7AS00 WHIRLPOOL
Model MICROWAVE
Near Maple Heights, OH 44137
Dan H
Job Details: 08/13/2018
Installed screws and grommets, op test good ; Job Cmpltd
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Aurora, OH 44202
Dan H
Job Details: 08/13/2018
Customer complaint that unit is not starting, found unit paused, unpaused unit, unit continued cycle, ran diagnostics found f2e1(stuck key) error code, start button is functioning correct, Ran recalibration cycle, started normal wash cycle unit filled and advanced to wash cycle, unit is operating as designed ; Job Cmpltd
We serviced a
JSC24C8EAM00 JENN-AIR
Model REFRIGERATOR
Near Strongsville, OH 44136
Macaulay G.
Job Details: 08/13/2018
Unit not making ice due to sealed system leak. Fresh food evaporator has a leak.; ordrng 1 W10309988 (compressor) and 1 WPW10239732 (evaporator)
We serviced a
MVWB835DW2 WHIRLPOOL
Model WASHER
Near Olmsted Falls, OH 44138
Macaulay G.
Job Details: 08/13/2018
Replaced user interface. All tested ok. Put mitigation mat under washer.; Job Cmplt
We serviced a
JCD2389GTB JENN-AIR
Model REFRIGERATOR
Near Parma, OH 44134
Macaulay G.
Job Details: 08/13/2018
Replaced compressor and heater. Reclaimed refrigerant and vacuumed system, held vacuum for 15 minutes. Charged with 5.5 ounces R134a. All tested ok.; Job Cmpltd
We serviced a
FFHB2740PP8A Frigidaire
Model Refrigerator
Near Brooklyn, OH 44144
Paul P.
Job Details: 08/13/2018
, Ran through diagnostics, water valve working, but no water going into ice maker tray. Removed housing, cleared thin layer of ice from fill inlet, also noticed there is still frost buildup by back of FF by ice maker heater, but heater passes test. Water looks like it is spraying randomly, and not going completely in to the ice maker tray, but too difficult to tell when assembly is put back
We serviced a
WTW5000DW0 Whirlpool
Model Washer
Near Parma, OH 44134
Paul P.
Job Details: 08/13/2018
Replaced control and suspension. Ran calibration and manual tests, washer is operating properly
We serviced a
MRT311FFFZ00 Maytag
Model Refrigerator
Near Kirtland, OH 44094
Corey L.
Job Details: 08/13/2018
Customer complaint deli drawer falling out, confirmed plastic deli drawer was not properly reinstalled onto plastic track after cleaning, correctly installed drawer, op test good, instructed customer on how to remove and reinstall properly; Job Cmpltd
We serviced a
GSC3500D51WW GE
Model Dishwasher
Near Euclid, OH 44119
Corey L.
Job Details: 08/13/2018
Customer complaint of a weird smell and the heater may be broke, found a clear plastic container lid in half under the heater, started heated dry, heater works, cleared plastic from tub, op test good; Job Cmpltd
We serviced a
KRFC604FSS00 Kitchenaid
Model Refrigerator
Near Cleveland Heights, OH 44121
Corey L.
Job Details: 08/13/2018
Replaced parts listed, adjusted door levels, leveled unit, op test good; Job Cmpltd,
We serviced a
WRT311FZDW01 Whirlpool
Model Refrigerator
Near Lorain, OH 44052
Gabriel P
Job Details: 08/13/2018
Cc not cooling ,check freezer found ice buildup all over inside also found air leak,took panel off vent holes that cool air flow to fridge was clog up with ice steam out everything,now it started to get cooling on fresh food section opt test okay ; Job Cmpltd
We serviced a
FGF355AUA Frigidaire
Model Range
Near Lorain, OH 44053
Gabriel P
Job Details: 08/13/2018
Cc oven not heating below 300,check ignator had 120v,ohm out sensor probe it was 1067 ohms ,put Fred’s pan middle of rack temp 426 gas functioning correctly
We serviced a
MAYTAG WASHER
Model MVWC416FW0
Near Geneva-on-the-Lake, OH 44041
Arthur V
Job Details: 08/13/2018
Replaced parts listed. Op test good. Unit shifting and changing from spin to agitate with no issue. ; Job Cmpltd,
Near Parkman, OH 44080
Brian M
Job Details: 08/10/2018
JennAir Range Cc that unit starts on its own Found control non responsive And connector P2 1-3 .... 120 has 120 volts bake relay open Needs control ; ordrng 1 WP8507P228 (CONTROL258.95)
We serviced a
KSF26C6XYY04 KITCHENAID
Model REFRIGator
Near Avon Lake, OH 44012
Brian B
Job Details: 08/10/2018
Found Icemaker not making ice. 120v to unit. Not turning. Replaced I/m from t/s. Cycled and filled. Op test ok.; used 1 WPW10251076 (ICE MAKER ASSY) from stock, Job Cmpltd
We serviced a
MEDC200XW3 maytag
Model dryer
Near Concord Township, OH 44060
Brian B
Job Details: 08/10/2018
Replaced motor and blower . Ran test cycle. Op test ok. Advised customer that vent must be cleaned out. ; Job Cmpltd
We serviced a
JES9860AAW Whirlpool
Model Range
Near Mantua, OH 44255
Brian M
Job Details: 08/10/2018
Cc that unit is unresponsive Found control on but buttons are not working Only button working is cancel Needs control replaced Control board not available
We serviced a
KFGD500EWH04 Kitchenaid
Model Range
Near Mantua Township, OH 44255
Brian M
Job Details: 08/10/2018
Cc that left front burner not always igniting Found all other burners working fine Left front takes time to ignite Needs new orifice and igniter ; ordrng 1 W11208293 (IGNITER ) and 1 W11230935 (ORFICE )
We serviced a
KEBS107SSS00 Kitchenaid
Model Wall Oven
Near Bainbridge Township, OH 44023
Brian M
Job Details: 08/10/2018
Cc that broiler does not work Found broiler element OPen Needs broiler element replaced Customer said he want to install part ; ordrng 1 WP9760774 (elmnt-brol)
We serviced a
WFW94HEXW2 Whirlpool
Model Washer
Near Moreland Hills, OH 44022
Brian M
Job Details: 08/10/2018
Installed bellow OP TEST OK
We serviced a
MAYTAG DRYER
Model MEDC200XW3
Near Concord Township, OH 44060
Brian B
Job Details: 08/10/2018
Replaced motor and blower . Ran test cycle. Op test ok. Advised customer that vent must be cleaned out. ; Job Cmpltd,
We serviced a
GTW485ASJWS GE
Model washer
Near Chester Township, OH 44026
Brian M
Job Details: 08/10/2018
Cc that unit only filled won’t drain Found drain pump getting power but just humming Removed drain found lint built up inside Removed and reinstalled OP TEST OK ; Job Cmpltd
We serviced a
KGYS850JQ1 kitchenaid
Model dryer
Near Chesterland, OH 44026
Brian M
Job Details: 08/10/2018
Cc no heat Found thermal fuse open Replaced using truck stock OP TEST OK ; used 1 WP3392519 (THERMAL FUSE) from stock, Job Cmpltd
We serviced a
WRF560SEYM05 whirlpool
Model refrigerator
Near Cleveland, OH 44113
Paul P.
Job Details: 08/10/2018
Did tests on refrigerator, FZ thermistor replaced with thermistor from van stock. Ran back through diagnostics, refrigerator operating properly. Set down mitigation mat.; used 1 W10902214 (THERMISTOR) from stock, Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW0
Near North Kingsville, OH 44030
Arthur V
Job Details: 08/10/2018
Cust complaint unit is tearing her clothing. Ran diagnostics. No errors checked for any burrs etc on agitator or in tub. None found. Advised customer to use a deep water wash like bulky items cycle to allow for more water and to wash larger loads. Her dryer is old and she’s afraid of breaking it so she washes very small loads. Unit op test good ;
We serviced a
WTW5600XW3 whirlpool
Model washer
Near Lakewood, OH 44107
Paul P.
Job Details: 08/10/2018
Replaced door strike on washer. Ran through manual and automatic tests. Also ran through regular and drain cycles. Washer is operating properly. Did not set down mitigation mat, washer is in basement next to floor drain
We serviced a
MHW5500FW1 maytag
Model washer
Near Cleveland, OH 44102
Corey L.
Job Details: 08/10/2018
Customer complaint washer only fills for a few seconds, ran diagnostics no codes found, ran quick test cycle, unit sensed and filled with water, customer wants clothes loaded to test, customer loaded clothes and started cycle unit sensed and filled with water, unit is operating as designed; Job Cmpltd
We serviced a
WHIRLPOOL DRYER
Model WGD8000BW
Near Mentor, OH 44060
Jeff M
Job Details: 08/10/2018
Coils were not igniting continuously installed truck stock; used 1 279834 (COIL) from stock, Job Cmpltd,
We serviced a
GX5FHTXVB05 whirlpool
Model refrigerator
Near Garfield Heights, OH 44105
Corey L.
Job Details: 08/10/2018
Customer complaint ice maker not working and water doesn’t dispense, confirmed, cycled ice maker ice maker called for water but did not get any, asked customer to show tech shut off valve in the basement, it was open but the copper line was kinked twice about a foot under the basement ceiling restricting water flow, showed customer and advised to replace; Job Cmpltd
We serviced a
MVWC415EW1 maytag
Model washer
Near Maple Heights, OH 44137
Corey L.
Job Details: 08/10/2018
Customer complaint washer not filling to top, ran diagnostics found f5e1 lid switch fault, f0e2 over suds detected f7e6 motor fault, service tested unit, all components operational, calibrated unit, started normal wash cycle, unit started to fill then led switched to done, restarted cycle unit drained then started heavy agitation in sensing, pressure hose clear, unit needs new control
We serviced a
KITCHENAID RANGE
Model KSIB900ESS1
Near Kirtland, OH 44094
Jeff M
Job Details: 08/10/2018
he unit Is receiving the correct amount of power the elements tested good the fuses on the rear tested good main control is not sending the correct power needs new main control. On the right back side show signs of the unit was dropped. Customer has pictures of before he bought it and there was no damage on the machine customer is going to contact the place of purchase and discuss this issue with them; ordrng 1 W11100622 (CONTROL ), schdld next appmnt for 8/15 WED 8-12,
We serviced a
MDB4709AWB1 maytag
Model dishwasher
Near Bedford Heights, OH 44146
Corey L.
Job Details: 08/10/2018
customer dishwasher not working only heat option button, confirmed the two buttons on either side of the heat option work, unit allowed tech into service mode, unit completed test cycle, unit needs new user interface
We serviced a
WHIRLPOOL RANGE
Model ART6121CC
Near East Cleveland, OH 44112
Jeff M
Job Details: 08/10/2018
The unit has a f4 shorted temp sensor I tested the sensor at the control tested good the unit needs a new control ; ordrng 1 WP31771301 (CONTROL ), schdld next appmnt for 8/15
We serviced a
WHIRLPOOL RANGE
Model WEG515S0FS0
Near Euclid, OH 44123
Gail V.
Job Details: 08/10/2018
The units ui came in the wrong color it was white . Reording the correct part color which is stainless steel; ordrng 1 W10893964 (UI), schdld next appmnt for 8/15 WED 8-12,
We serviced a
KENMORE WASHER
Model 11025132410
Near Wickliffe, OH 44092
Jeff M
Job Details: 08/10/2018
Installed new part unit op tested good ; used 1 W10404050 (LATCH) from stock, Check # 6455, Job Cmpltd,
We serviced a
MGDX655DW2 maytag
Model dryer
Near Elyria, OH 44035
Gabriel P
Job Details: 08/10/2018
Replace part listed,opt test ok did not leave water mat do to concrete floors basement ; Job Cmpltd
We serviced a
GE REFRIGERATOR
Model GFSS6PKBASS
Near Conneaut, OH 44030
Arthur V
Job Details: 08/10/2018
Unit temps in freezer at 46 deg. Temp in fresh food 52. Fan very loud in fresh food area. Called ge techline talked to David. Machine is known for sealed system issues related to freezer evap and compressor. Needs compressor,freezer evaporator and fresh food fan motor assy. ( Samsung made ) est= 89.95 sc. 350.00 labor. 18.99 shipping. Parts needed are 1-wr85x10149. 172.53. And 1-wr87x10185. 367.62. And1-wr13x10961 119.61. Total est = 1194.21. Cust to replace unit. Do not repair. ; , Job Cmpltd
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Edgewood, OH 44004
Arthur V
Job Details: 08/10/2018
Found motor not spinning or washing. Found unit needs a motor capacitor ; ordrng 1 W11158831 (CAPACITOR ), schdld next appmnt for 8/15 WED !,
We serviced a
MFT2778EEZ00 maytag
Model refrigerator
Near Westlake, OH 44145
Gabriel P
Job Details: 08/10/2018
Cc same issue it been happen before with fresh food duel evap freezing ice ,before working on it call whirlpool tech line found a service pointer w10902214 bruce told me to make sure the thermistor is set in the right spot,check found it down in the black not touching the copper and it was open also steam ice from duel evap it was cover with ice Rf 7722678165 opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB01
Near Painesville, OH 44077
Arthur V
Job Details: 08/10/2018
Found setting on 5 bars Reset to one bar Manual is wrong. One bar is lowest temp and 5 bars is highest. Unit set at two bars for freezer and one bar for fresh food. Op test Found setting on 5 bars Reset to one bar Manual is wrong. One bar is lowest temp and 5 bars is highest. Unit set at two bars for freezer and one bar for fresh food. Op test good customer to monitor ; Job Cmpltd
We serviced a
WRF560SEYM05 WHIRLPOOL
Model REFRIGERATOR
Near North Olmsted, OH 44070
Macaulay G.
Job Details: 08/10/2018
Replaced evaporator harness and evaporator fan. All tested OK. Job Cmpltd
We serviced a
FRIGIDAIRE REFRIGERATOR
Model DFHS2313MF
Near Painesville, OH 44077
Arthur V
Job Details: 08/10/2018
Found water leaking from filter housing tubing when water is selected. This unit has no model or serial number tag. I cannot look up parts without a model or serial Cust purchased from Aarons and is trying to get the numbers from them got model and serial. Cut off bad atea of tubing and reinstalled. Op test good left mat
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADB7
Near Fairview Park, OH 44126
Brian B
Job Details: 08/10/2018
Installed pre I’d parts. Tested upper rack. Now working properly. Ran test cycle. Op test ok.;
We serviced a
WRF535SWHZ00 WHIRLPOOL
Model REFRIGERATOR
Near Kent, OH 44240
Dan H
Job Details: 08/10/2018
customer complaint that unit is not cooling , fresh food section ephemeral at 46 degrees , freezer section temperature at 15 degrees , evaporator fan is running, condenser fan and compressor are running, good frost pattern on evaporator , unit needs new control , installed new control, op test good ; used 1 WPW10503278
We serviced a
JGB630DEF2CC GE
Model RANGE
Near Kent, OH 44240
Dan H
Job Details: 08/10/2018
Installed new door glass, op test good ; Job Cmpltd
We serviced a
GI6SARXXF02 WHIRLPOOL
Model REFRIGERATOR
Near Olmsted Township, OH 44138
Macaulay G.
Job Details: 08/10/2018
Replaced door gasket, door bin, and ice bin. All tested ok.
We serviced a
GUD27GSSJ0WW GE
Model STACKED WASHER/DRYER
Near Grafton, OH 44044
Macaulay G.
Job Details: 08/10/2018
Dryer does not heat properly. Does not light unless the timer is “played with”. Office to order timer.; ordrng 1 WE04X22654 (timer)
We serviced a
KDTE254ESS1 KITCHENAID
Model DISHWASHER
Near Wellington, OH 44090
Macaulay G.
Job Details: 08/10/2018
Control panel for unit is responding in different areas that where specifically touched.; ordrng 1 W10902370 (panel-cntl)
We serviced a
WRX735SDHZ00 WHIRLPOOL
Model REFRIGERATOR
Near MIDDLEBRG HTS, OH 44130
Corina B
Job Details: 08/10/2018
CC that the unit is not making ice. Jump t to h did not advance. Will need a new ice maker
We serviced a
KUDS30IXBLA KITCHENAID
Model DISHWASHER
Near Parma Heights, OH 44130
Corina B
Job Details: 08/10/2018
Replaced the adjuster. Optest ok. ; Job Cmpltd
We serviced a
WRF767SDEM01 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44149
Corina B
Job Details: 08/10/2018
Replaced the fan and a thermistor from t/s. Optest ok. ; used 1 W10902214 (THERMISTOR)
We serviced a
WHIRLPOOL DRYER
Model MEDB850YW0
Near Westlake, OH 44145
Brian B
Job Details: 08/10/2018
Removed 3 wire dryer cord and installed new 4 wire cord to match 4 wire outlet. Ran test cycle. Op test ok.
We serviced a
WHIRLPOOL RANGE
Model ART6121CC
Near East Cleveland, OH 44112
Jeff M
Job Details: 08/10/2018
he unit has a f4 shorted temp sensor I tested the sensor at the control tested good the unit needs a new control ; ordrng 1 WP31771301 (CONTROL ), , schdld next appmnt for 8/15
We serviced a
KENMORE WASHER
Model 11025132410
Near Wickliffe, OH 44092
Jeff M
Job Details: 08/10/2018
Installed new part unit op tested good ; used 1 W10404050 (LATCH) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB01
Near Painesville, OH 44077
Arthur V
Job Details: 08/10/2018
Found setting on 5 bars Reset to one bar Manual is wrong. One bar is lowest temp and 5 bars is highest. Unit set at two bars for freezer and one bar for fresh food. Op test good customer to monitor ; Job Cmpltd,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model DFHS2313MF
Near Painesville, OH 44077
Arthur V
Job Details: 08/10/2018
Found water leaking from filter housing tubing when water is selected. This unit has no model or serial number tag. I cannot look up parts without a model or serial Cust purchased from Aarons and is trying to get the numbers from them got model and serial. Cut off bad atea of tubing and reinstalled. Op test
We serviced a
WHIRLPOOL WASHER
Model WTW8240YW0
Near Westlake, OH 44145
Brian B
Job Details: 08/10/2018
CC of loud noise in spin. Checked lower components, water and grease leaking through rotor. Will give est on shaft and bearings. Customer does not want to repair at this time. Do not order parts. Paid SC, good for 30 days.; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM
Near Euclid, OH 44123
Jeff M
Job Details: 08/10/2018
Close the door open when I got there the door has been closed for over 24 hours units had average temperatures no frost and tested good; Job Cmpltd,
We serviced a
KENMORE WASHER
Model 11025132410
Near Wickliffe, OH 44092
Jeff M
Job Details: 08/10/2018
Installed new part unit op tested good ; used 1 W10404050 (LATCH) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ01
Near Mentor, OH 44060
Arthur V
Job Details: 08/10/2018
Customer complaint numerous items on top shelf and second shelf ate freezing. Cust has both settings at 5 bars which is least cold Talked to Butch at techline. USE AND CARE MANUAL IS WRONG. 5 bars is max cold and 1 bar is least cold. Reset both freezer and fresh food controls to one bar and advised customer to give unit 24-48 hrs for temps to stabilize Unit op test good ; Job Cmpltd
We serviced a
KBFN502EPA00 kitchenaid
Model refrigerator
Near Cleveland, OH 44120
Corey L.
Job Details: 08/10/2018
Installed new RH door seal, op test good; Job Cmpltd
We serviced a
KBSD608ESS00 kitchenaid
Model refrigerator
Near Avon Lake, OH 44012
Gabriel P
Job Details: 08/10/2018
Cc frost pattern top freezer,found air leak top and bottom freezer door,steam gasket also found two box of food sticking out of shelf causing door to pop out a little it could of been the reason why she had frost inside,close door opt test ok,explain customer to not block vent with food and make sure food are not sticking out of shelf ; Job Cmpltd
We serviced a
WRS571CIHW00 whirlpool
Model refrigerator
Near Broadview Heights, OH 44147
Corina B
Job Details: 08/10/2018
Replaced the thermistor and cover in the ff. Set unit back to recommended temp. Optest ok. ; Job Cmpltd
We serviced a
KDTE254ESS1 kitchenaid
Model dishwasher
Near Rocky River, OH 44116
Chad P.
Job Details: 08/10/2018
Pump installed. Op test ok, Job Cmpltd,
We serviced a
WDT750SAHZ0 WHIRLPOOL
Model DISHWASHER
Near Solon, OH 44139
Dan H
Job Details: 08/10/2018
Customer complaint that unit is not drying dishes, ran diagnostics, no error codes found, unit completed test cycle heater is working, unit is operating as designed, advised customer to use rinse aid and to run hot water in sink before starting unit and that plastics will not dry in dishwasher ; Job Cmpltd
We serviced a
JS48PPDBDA JENN-AIR
Model REFRIGERATOR
Near Strongsville, OH 44136
Macaulay G.
Job Details: 08/10/2018
Used silicone and foil tape to seal melted parts of freezer liner around evaporator. All tested ok
Near Chardon, OH 44024
Brian M
Job Details: 08/10/2018
Cc that unit is not washing dishes Found wires to motor spliced together Found unit to fill but will not wash Lower Spray arms are full of debrisUpper spray arm broken bracketWash motor not running Needs wag motor and spray arms Some parts are not able to
We serviced a
WFE540H0AS0 Whirlpool
Model Range
Near Rocky River, OH 44116
Paul P.
Job Details: 08/10/2018
, Replaced terminal block and locking nuts. Tested range and range control, all working properly. Did not need to use electronic control (was not able to do full test on last visit due to the damage to the terminal block).; Job Cmpltd
We serviced a
MAYTAG WASHER
Model MHW5500FW1
Near Chardon Township, OH 44024
Arthur V
Job Details: 08/10/2018
Customer concerns were a rattle noise when drum is rotated. Noise is normal. They have balls that go around on the drum to help balance tub when spinning. This is a normal operating noise ; Job Cmpltd,
We serviced a
KBHS179SSS06 KITCHENAID
Model MICRO OVEN
Near Bentleyville, OH 44022
Dan H
Job Details: 08/10/2018
Installed new magnetron , op test good
We serviced a
WHIRLPOOL DRYER ELE
Model WED5300SQ0
Near Lakewood, OH 44107
Brian B
Job Details: 08/10/2018
Dryer won’t start. Found open thermal fuse. also found worn drum rollers and pulley. Replaced parts from t/s. Checked vent . Vent clear. Cleaned out blower housing. Ran test cycle, op test ok..; used 1 349241T (ROLLER KIT), 1 WP3392519 (THERMAL FUSE), and 1 WP691366 (PULLEY DRIVE) from stock, Job Cmpltd,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGTR1845QF
Near Willoughby, OH 44094
Jeff M
Job Details: 08/10/2018
he unit is set to it warmest setting and the freezer is still -11 and fridge is 40 the unit needs a temp sensor ; ordrng 1 240597203 (sensor), schdld next appmnt for 8/15 WED 8-12,
We serviced a
ge DISHWASHER
Model GDF520PGJ0WW
Near Madison Township, OH 44057
Arthur V
Job Details: 08/10/2018
ust complaint detergent dispenser not opening. Tested in light cycle and dispenser opened. Customer had been cleaning with vinegar and I suggested to use a commercial cleaner like jet dry to clean out unit. Removed filter and cleaned out. Advised to switch to a powder detergent or pods Customer currently using liquid detergent. Could not duplicate issue with dispenser not opening. ; Job Cmpltd,
We serviced a
GSH25JFTAWW GE
Model REFRIGERATOR
Near Painesville, OH 44077
Dan H
Job Details: 08/10/2018
Customer complaint that unit is not cooling, fresh food section temperature at 60 degrees, freezer section temperature at 42 degrees, evaporator fan is running, condenser fan and compressor are running, found evaporator frozen solid, bimetal and defrost heater are good, unit needs new control and evaporator defrosted; ordrng 1 WR55X10942P (CNTRL)
We serviced a
MVWC425BW1 Maytag
Model Washer
Near Middlefield, OH 44062
Brian M
Job Details: 08/10/2018
Cc that unit will not start load Ran diagnostics found error for basket speed fault Got basket to spin,when in spin bearing are loud Needs gearcase replaced Customer does not want to repair
We serviced a
MDB7749AWW2 MAYTAG
Model DISHWASHER
Near Chesterland, OH 44026
Dan H
Job Details: 08/10/2018
Customer complaint that unit is not starting, found wire to bimetal had come loose, reconnected, op test good ; Job Cmpltd
We serviced a
KRFF305ESS00 Kitchenaid
Model Refrigerator
Near Highland Heights, OH 44143
Corey L.
Job Details: 08/10/2018
ustomer complaint freezer door handle is loose, confirmed frz dr handle loose, removed handle and inspected screws and handle, no cracks or stress spots, lightly sanded set screw to give a little more bite, remounted handle, op test good; Job Cmpltd,
We serviced a
ED5LHAXWQ00 Whirlpool
Model Refrigerator
Near Avon Lake, OH 44012
Gabriel P
Job Details: 08/10/2018
Replace housing,water dispenser working fantastic,opt test ok ; Job Cmpltd
We serviced a
KDTE254ESS1 KITCHENAID
Model DISHWASHER
Near Rocky River, OH 44116
Chad P.
Job Details: 08/10/2018
Pump installed. Op test ok.
We serviced a
NTW4605EW0 AMANA
Model WASHER
Near Brook Park, OH 44142
Chad P.
Job Details: 08/10/2018
Removed agitator. Found agitator stripped.; ordrng 1 W10772621 (screw) and 1 W10908289 (AGITATOR)
We serviced a
WFE515S0ES0 WHIRLPOOL
Model RANGE
Near North Olmsted, OH 44070
Corina B
Job Details: 08/10/2018
CC that there is rust on the drawer and on the side of the oven door. Will need a new door for the oven and the drawer. ; ordrng 1 WPW10330070 (panel-drwr) and 1 WPW10330077 (glass-door)
We serviced a
WFE505W0HSO WHIRLPOOL
Model RANGE
Near North Olmsted, OH 44070
Corina B
Job Details: 08/10/2018
Replaced the gasket. Optest ok. ; Job Cmpltd
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Kingsville Township, OH 44004
Arthur V
Job Details: 08/10/2018
Found dampers weak and drain pump licked up. Needs damper assy and drain pump. ; ordrng 1 W10876600 (pump-water) and 1 W11130362 (DAMPER ASSY ), schdld next appmnt for 8/15 WED !,
We serviced a
WRT311FZDM01 Whirlpool
Model Refrigerator
Near Euclid, OH 44117
Brian M
Job Details: 08/09/2018
c that unit frosting up Found frost all over freezer Needs fan blade kit ; ordrng 1 W10916494 (blade-fan)
We serviced a
MEDB835DW4 Maytag
Model Dryer
Near Elyria, OH 44035
Paul P.
Job Details: 08/09/2018
Latch had fallen inside dryer door. Took door apart to retrieve latch and re installed door and latch. Dryer is now working properly.; Job Cmpltd
We serviced a
GE DRYER
Model GTD42EASJ0WW
Near Westlake, OH 44145
Brian M
Job Details: 08/09/2018
Replaced high limit stat. Ran test cycle. All functions normal. Vent must be replaced or cleaned out or high limit could blow again.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock,, Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW0
Near Conneaut, OH 44030
Arthur V
Job Details: 08/09/2018
Found unit hub on inner drum needs replaced. Also trans slipping. Needs gearcase and hub. Est = 89.95 service call. 18.99 shipping. Parts needed are 1-w10528947. $26.16. And 1-w11035751. $242.58. Total est =. Cust does not want repaired.
We serviced a
KENMORE DRYER
Model 417.93862200
Near Geneva, OH 44041
Jeff M
Job Details: 08/09/2018
, I was not able to smell gas I took the front cover of the unit and ran it for 15 mins unit op tested good ; Cllctd $96.02 CC Ref # 1205010825, Job Cmpltd,
We serviced a
AMANA WASHER
Model NTW4516FW1
Near Conneaut, OH 44030
Arthur V
Job Details: 08/09/2018
Found valve faulty causing issue. Replaced with truck stock. Op test good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Bedford Heights, OH 44146
Robert A.
Job Details: 08/09/2018
Found bin full of ice, disp working, disp lights working correct, ui working, ran diagnostics, all good, op test ok; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near North Olmsted, OH 44070
Brian B
Job Details: 08/09/2018
Verified pop. Sent pics. Machine not draining, pump running , 120v to pump. Removed tub outlet hose. Found plastic bag in drain outlet. May have been bag that owner manual was in. Removed obstruction. Ran calibration and auto test. Op test ok. ;
We serviced a
ED5GHEXNQ00 Refrigerator
Model Whirlpool
Near Cleveland, OH 44108
Brian M
Job Details: 08/09/2018
Cc that unit still not making ice Found ice formed in ice maker but ice maker not moving Needs ice maker Used truck stock OP TEST OK
We serviced a
MEDX655DW0 Maytag
Model Dryer
Near Elyria, OH 44035
Paul P.
Job Details: 08/09/2018
Tested dryer. Working in timed dry, only intermittent signal with sense dry. Moisture sensor reading properly. Timer not starting in correct position. Office to order timer and electronic control.; ordrng 1 WPW10476828 (cntrl-elec) and 1 WPW10642928 (timer)